Complaints & Recalls
Official Safety Recalls - Important!
52 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B9
Recall Date: Jan 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016 Nissan Rogue vehicles. The vehicles have front passenger seat frames that may be improperly welded. As such, these vehicles fail to meet performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints" and FMVSS 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 14, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 15, 2016
Consumer Complaints
701 ComplaintsNissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WHEN AN ADULT PASSENGER IS SEATED IN THE PASSENGER SEAT, AND THE VEHICLE IS STARTED, THE AIRBAG OFF INDICATOR WILL REMAIN ILLUMINATED ON SOME OCCASIONS (WITHOUT ANY DISCERNIBLE REASON, SUCH AS SEATING POSITION). SOMETIMES, WHEN THE AIRBAG OFF LIGHT HAS INCORRECTLY ILLUMINATED, THE LIGHT WILL THEN SHUT OFF WHEN THE VEHICLE IS IN MOTION (WITH THE PASSENGER STILL SEATED IN THE SAME POSITION) AT NO DISCERNIBLE INTERVAL OF TIME, DISTANCE, OR SPEED. THIS PROBLEM HAS OCCURRED ON A DAILY BASIS, SOMETIMES MULTIPLE TIMES DAILY. THE DEALERSHIP EXAMINED THE VEHICLE ON 1/8/2016 AND STATES THERE IS NO PROBLEM THAT THEY CAN FIND AND THAT THEY CANNOT REPLICATE THE COMPLAINT. HOWEVER, AIRBAG OFF PROBLEM IS ONGOING.
Corrective Action:
WHEN AN ADULT PASSENGER IS SEATED IN THE PASSENGER SEAT, AND THE VEHICLE IS STARTED, THE AIRBAG OFF INDICATOR WILL REMAIN ILLUMINATED ON SOME OCCASIONS (WITHOUT ANY DISCERNIBLE REASON, SUCH AS SEATING POSITION). SOMETIMES, WHEN THE AIRBAG OFF LIGHT HAS INCORRECTLY ILLUMINATED, THE LIGHT WILL THEN SHUT OFF WHEN THE VEHICLE IS IN MOTION (WITH THE PASSENGER STILL SEATED IN THE SAME POSITION) AT NO DISCERNIBLE INTERVAL OF TIME, DISTANCE, OR SPEED. THIS PROBLEM HAS OCCURRED ON A DAILY BASIS, SOMETIMES MULTIPLE TIMES DAILY. THE DEALERSHIP EXAMINED THE VEHICLE ON 1/8/2016 AND STATES THERE IS NO PROBLEM THAT THEY CAN FIND AND THAT THEY CANNOT REPLICATE THE COMPLAINT. HOWEVER, AIRBAG OFF PROBLEM IS ONGOING.
Additional Notes:
WHEN AN ADULT PASSENGER IS SEATED IN THE PASSENGER SEAT, AND THE VEHICLE IS STARTED, THE AIRBAG OFF INDICATOR WILL REMAIN ILLUMINATED ON SOME OCCASIONS (WITHOUT ANY DISCERNIBLE REASON, SUCH AS SEATING POSITION). SOMETIMES, WHEN THE AIRBAG OFF LIGHT HAS INCORRECTLY ILLUMINATED, THE LIGHT WILL THEN SHUT OFF WHEN THE VEHICLE IS IN MOTION (WITH THE PASSENGER STILL SEATED IN THE SAME POSITION) AT NO DISCERNIBLE INTERVAL OF TIME, DISTANCE, OR SPEED. THIS PROBLEM HAS OCCURRED ON A DAILY BASIS, SOMETIMES MULTIPLE TIMES DAILY. THE DEALERSHIP EXAMINED THE VEHICLE ON 1/8/2016 AND STATES THERE IS NO PROBLEM THAT THEY CAN FIND AND THAT THEY CANNOT REPLICATE THE COMPLAINT. HOWEVER, AIRBAG OFF PROBLEM IS ONGOING.
Mfg Campaign: 10821398
Recall Date: Jan 21, 2016
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