Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC934
Recall Date: Nov 23, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
813 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR SLOWS DOWN ON IT'S OWN WHEN DRIVING DOWN HILL OR THE STREET.
Corrective Action:
CAR SLOWS DOWN ON IT'S OWN WHEN DRIVING DOWN HILL OR THE STREET.
Additional Notes:
CAR SLOWS DOWN ON IT'S OWN WHEN DRIVING DOWN HILL OR THE STREET.
Mfg Campaign: 11362498
Recall Date: Oct 3, 2020
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I WAS PURCHASED A NISSA VEHICLE FROM WESTON NISSAN AT DEC 2018, AFTER FEW MONTHS NISSAN CORPORATE CALLED ME THAT THEY NEED TO TAKE BACK TO SWITCH TO ANOTHER ONE, ENDS UP I FOUND OUT THE CAR IS NOT ORIGINAL FROM JAPAN IT WAS DEFECTIVE ONE WITH AFTERMARKET AIR BAG, AND ALL WIRES FROM AIR BAG HAS BEEN CUTTING BEFORE THE SOLD TO ME, THE CAR STILL SEATING MY GARAGE WITH NO DRIVING, I WOULD LIKE TO KNOW IF I CAN GET MY MONEY BACK SINCE THIS IS NOT THE ORIGINALS AS WHAT THEY SAID, I M WORRIED TO DRIVE SO I DECIDED NOT TO DRIVE IT, THANKS AGAIN
Corrective Action:
I WAS PURCHASED A NISSA VEHICLE FROM WESTON NISSAN AT DEC 2018, AFTER FEW MONTHS NISSAN CORPORATE CALLED ME THAT THEY NEED TO TAKE BACK TO SWITCH TO ANOTHER ONE, ENDS UP I FOUND OUT THE CAR IS NOT ORIGINAL FROM JAPAN IT WAS DEFECTIVE ONE WITH AFTERMARKET AIR BAG, AND ALL WIRES FROM AIR BAG HAS BEEN CUTTING BEFORE THE SOLD TO ME, THE CAR STILL SEATING MY GARAGE WITH NO DRIVING, I WOULD LIKE TO KNOW IF I CAN GET MY MONEY BACK SINCE THIS IS NOT THE ORIGINALS AS WHAT THEY SAID, I M WORRIED TO DRIVE SO I DECIDED NOT TO DRIVE IT, THANKS AGAIN
Additional Notes:
I WAS PURCHASED A NISSA VEHICLE FROM WESTON NISSAN AT DEC 2018, AFTER FEW MONTHS NISSAN CORPORATE CALLED ME THAT THEY NEED TO TAKE BACK TO SWITCH TO ANOTHER ONE, ENDS UP I FOUND OUT THE CAR IS NOT ORIGINAL FROM JAPAN IT WAS DEFECTIVE ONE WITH AFTERMARKET AIR BAG, AND ALL WIRES FROM AIR BAG HAS BEEN CUTTING BEFORE THE SOLD TO ME, THE CAR STILL SEATING MY GARAGE WITH NO DRIVING, I WOULD LIKE TO KNOW IF I CAN GET MY MONEY BACK SINCE THIS IS NOT THE ORIGINALS AS WHAT THEY SAID, I M WORRIED TO DRIVE SO I DECIDED NOT TO DRIVE IT, THANKS AGAIN
Mfg Campaign: 11361729
Recall Date: Sep 29, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS PURCHASED A NISSA VEHICLE FROM WESTON NISSAN AT DEC 2018, AFTER FEW MONTHS NISSAN CORPORATE CALLED ME THAT THEY NEED TO TAKE BACK TO SWITCH TO ANOTHER ONE, ENDS UP I FOUND OUT THE CAR IS NOT ORIGINAL FROM JAPAN IT WAS DEFECTIVE ONE WITH AFTERMARKET AIR BAG, AND ALL WIRES FROM AIR BAG HAS BEEN CUTTING BEFORE THE SOLD TO ME, THE CAR STILL SEATING MY GARAGE WITH NO DRIVING, I WOULD LIKE TO KNOW IF I CAN GET MY MONEY BACK SINCE THIS IS NOT THE ORIGINALS AS WHAT THEY SAID, I M WORRIED TO DRIVE SO I DECIDED NOT TO DRIVE IT, THANKS AGAIN
Corrective Action:
I WAS PURCHASED A NISSA VEHICLE FROM WESTON NISSAN AT DEC 2018, AFTER FEW MONTHS NISSAN CORPORATE CALLED ME THAT THEY NEED TO TAKE BACK TO SWITCH TO ANOTHER ONE, ENDS UP I FOUND OUT THE CAR IS NOT ORIGINAL FROM JAPAN IT WAS DEFECTIVE ONE WITH AFTERMARKET AIR BAG, AND ALL WIRES FROM AIR BAG HAS BEEN CUTTING BEFORE THE SOLD TO ME, THE CAR STILL SEATING MY GARAGE WITH NO DRIVING, I WOULD LIKE TO KNOW IF I CAN GET MY MONEY BACK SINCE THIS IS NOT THE ORIGINALS AS WHAT THEY SAID, I M WORRIED TO DRIVE SO I DECIDED NOT TO DRIVE IT, THANKS AGAIN
Additional Notes:
I WAS PURCHASED A NISSA VEHICLE FROM WESTON NISSAN AT DEC 2018, AFTER FEW MONTHS NISSAN CORPORATE CALLED ME THAT THEY NEED TO TAKE BACK TO SWITCH TO ANOTHER ONE, ENDS UP I FOUND OUT THE CAR IS NOT ORIGINAL FROM JAPAN IT WAS DEFECTIVE ONE WITH AFTERMARKET AIR BAG, AND ALL WIRES FROM AIR BAG HAS BEEN CUTTING BEFORE THE SOLD TO ME, THE CAR STILL SEATING MY GARAGE WITH NO DRIVING, I WOULD LIKE TO KNOW IF I CAN GET MY MONEY BACK SINCE THIS IS NOT THE ORIGINALS AS WHAT THEY SAID, I M WORRIED TO DRIVE SO I DECIDED NOT TO DRIVE IT, THANKS AGAIN
Mfg Campaign: 11361729
Recall Date: Sep 29, 2020
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I WAS PURCHASED A NISSA VEHICLE FROM WESTON NISSAN AT DEC 2018, AFTER FEW MONTHS NISSAN CORPORATE CALLED ME THAT THEY NEED TO TAKE BACK TO SWITCH TO ANOTHER ONE, ENDS UP I FOUND OUT THE CAR IS NOT ORIGINAL FROM JAPAN IT WAS DEFECTIVE ONE WITH AFTERMARKET AIR BAG, AND ALL WIRES FROM AIR BAG HAS BEEN CUTTING BEFORE THE SOLD TO ME, THE CAR STILL SEATING MY GARAGE WITH NO DRIVING, I WOULD LIKE TO KNOW IF I CAN GET MY MONEY BACK SINCE THIS IS NOT THE ORIGINALS AS WHAT THEY SAID, I M WORRIED TO DRIVE SO I DECIDED NOT TO DRIVE IT, THANKS AGAIN
Corrective Action:
I WAS PURCHASED A NISSA VEHICLE FROM WESTON NISSAN AT DEC 2018, AFTER FEW MONTHS NISSAN CORPORATE CALLED ME THAT THEY NEED TO TAKE BACK TO SWITCH TO ANOTHER ONE, ENDS UP I FOUND OUT THE CAR IS NOT ORIGINAL FROM JAPAN IT WAS DEFECTIVE ONE WITH AFTERMARKET AIR BAG, AND ALL WIRES FROM AIR BAG HAS BEEN CUTTING BEFORE THE SOLD TO ME, THE CAR STILL SEATING MY GARAGE WITH NO DRIVING, I WOULD LIKE TO KNOW IF I CAN GET MY MONEY BACK SINCE THIS IS NOT THE ORIGINALS AS WHAT THEY SAID, I M WORRIED TO DRIVE SO I DECIDED NOT TO DRIVE IT, THANKS AGAIN
Additional Notes:
I WAS PURCHASED A NISSA VEHICLE FROM WESTON NISSAN AT DEC 2018, AFTER FEW MONTHS NISSAN CORPORATE CALLED ME THAT THEY NEED TO TAKE BACK TO SWITCH TO ANOTHER ONE, ENDS UP I FOUND OUT THE CAR IS NOT ORIGINAL FROM JAPAN IT WAS DEFECTIVE ONE WITH AFTERMARKET AIR BAG, AND ALL WIRES FROM AIR BAG HAS BEEN CUTTING BEFORE THE SOLD TO ME, THE CAR STILL SEATING MY GARAGE WITH NO DRIVING, I WOULD LIKE TO KNOW IF I CAN GET MY MONEY BACK SINCE THIS IS NOT THE ORIGINALS AS WHAT THEY SAID, I M WORRIED TO DRIVE SO I DECIDED NOT TO DRIVE IT, THANKS AGAIN
Mfg Campaign: 11361729
Recall Date: Sep 29, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING THE CAR, THE EMERGENCY BRAKING SYSTEM WAS ACTIVATED WHILE NOTHING WAS IN FRONT OF THE CAR. THIS IS THE SECOND TIME THAT THIS IS HAPPENED TO ME, AND THE FIRST TIME THE PART WAS REPLACED FREE OF CHARGE DUE TO IT BEING UNDER MY WARRANTY. IN THIS SITUATION, THE PART IS NOT BEING REPLACED AND I HAVE BEEN IN CONTACT WITH NISSAN CORPORATE WHO REFUSED TO TAKE ANY RESPONSIBILITY FOR THE DEFECTIVE PART. THEY ALSO REFUSED TO REPLACE THE PART, STATING THAT IT IS OUTSIDE MY VEHICLES WARRANTY.
Corrective Action:
WHILE DRIVING THE CAR, THE EMERGENCY BRAKING SYSTEM WAS ACTIVATED WHILE NOTHING WAS IN FRONT OF THE CAR. THIS IS THE SECOND TIME THAT THIS IS HAPPENED TO ME, AND THE FIRST TIME THE PART WAS REPLACED FREE OF CHARGE DUE TO IT BEING UNDER MY WARRANTY. IN THIS SITUATION, THE PART IS NOT BEING REPLACED AND I HAVE BEEN IN CONTACT WITH NISSAN CORPORATE WHO REFUSED TO TAKE ANY RESPONSIBILITY FOR THE DEFECTIVE PART. THEY ALSO REFUSED TO REPLACE THE PART, STATING THAT IT IS OUTSIDE MY VEHICLES WARRANTY.
Additional Notes:
WHILE DRIVING THE CAR, THE EMERGENCY BRAKING SYSTEM WAS ACTIVATED WHILE NOTHING WAS IN FRONT OF THE CAR. THIS IS THE SECOND TIME THAT THIS IS HAPPENED TO ME, AND THE FIRST TIME THE PART WAS REPLACED FREE OF CHARGE DUE TO IT BEING UNDER MY WARRANTY. IN THIS SITUATION, THE PART IS NOT BEING REPLACED AND I HAVE BEEN IN CONTACT WITH NISSAN CORPORATE WHO REFUSED TO TAKE ANY RESPONSIBILITY FOR THE DEFECTIVE PART. THEY ALSO REFUSED TO REPLACE THE PART, STATING THAT IT IS OUTSIDE MY VEHICLES WARRANTY.
Mfg Campaign: 11361784
Recall Date: Sep 29, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE STARTED HAVING ISSUES WITH THE TRANSMISSION AROUND 90,000 MILES. WHILE DRIVING ON THE HIGHWAY THE ACCELERATION STARTED HAVING PROBLEMS. I TOOK INTO A NISSAN AND THEY TESTED THE VEHICLE AND LET ME KNOW THE TRANSMISSION FAILED. THE MODEL IS A NISSAN ROGUE AND IS A 2017 MODEL...
Corrective Action:
MY VEHICLE STARTED HAVING ISSUES WITH THE TRANSMISSION AROUND 90,000 MILES. WHILE DRIVING ON THE HIGHWAY THE ACCELERATION STARTED HAVING PROBLEMS. I TOOK INTO A NISSAN AND THEY TESTED THE VEHICLE AND LET ME KNOW THE TRANSMISSION FAILED. THE MODEL IS A NISSAN ROGUE AND IS A 2017 MODEL...
Additional Notes:
MY VEHICLE STARTED HAVING ISSUES WITH THE TRANSMISSION AROUND 90,000 MILES. WHILE DRIVING ON THE HIGHWAY THE ACCELERATION STARTED HAVING PROBLEMS. I TOOK INTO A NISSAN AND THEY TESTED THE VEHICLE AND LET ME KNOW THE TRANSMISSION FAILED. THE MODEL IS A NISSAN ROGUE AND IS A 2017 MODEL...
Mfg Campaign: 11361511
Recall Date: Sep 28, 2020
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATED CAUSING TO THE VEHICLE TO ABRUPTLY STOP AND REDUCE SPEED. THERE WERE NO OTHER VEHICLE OR LARGE OBJECT NEARBY DURING THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER 112 NISSAN LOCATED AT 730 MEDFORD AVE, PATCHOGUE, NY 11772, HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS ADVISED TO DEACTIVATE THE EMERGENCY BRAKING SYSTEM. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATED CAUSING TO THE VEHICLE TO ABRUPTLY STOP AND REDUCE SPEED. THERE WERE NO OTHER VEHICLE OR LARGE OBJECT NEARBY DURING THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER 112 NISSAN LOCATED AT 730 MEDFORD AVE, PATCHOGUE, NY 11772, HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS ADVISED TO DEACTIVATE THE EMERGENCY BRAKING SYSTEM. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATED CAUSING TO THE VEHICLE TO ABRUPTLY STOP AND REDUCE SPEED. THERE WERE NO OTHER VEHICLE OR LARGE OBJECT NEARBY DURING THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER 112 NISSAN LOCATED AT 730 MEDFORD AVE, PATCHOGUE, NY 11772, HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS ADVISED TO DEACTIVATE THE EMERGENCY BRAKING SYSTEM. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11354430
Recall Date: Sep 11, 2020
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
IN 2017 NISSAN ROGUE THERE IS CORROSION/RUST AT THE CONNECTION BETWEEN THE LIFT GATE SUPPORT STRUT BRACKET AND VEHICLE BODY. THE REAR LIFT GATE STRUT PROVIDES POWER TO ASSIST REAR LIFT GATE MECHANISM AND OPERATES UNDER PRESSURE. IF THE INTERFACE IS INSUFFICIENT OR THE STRUCTURE IS COMPROMISED DUE TO RUST IT MAY CAUSE FAILURE OF THE LIFT MECHANISM. IT COULD RESULT IN INABILITY TO OPEN OR CLOSE THE LIFT GATE BUT MORE IMPORTANTLY RESULT IN BODILY INJURY. I HAVE BEEN IN CONTACT WITH NISSAN TO REPORT THE ISSUE AND GUIDANCE TO REMEDY THE ISSUE. MY CLAIM WAS DENIED AS I WAS INFORMED BY NISSAN THAT THE RUST DESCRIBED ABOVE IS NOT COVERED UNDER WARRANTY AS I AM 2 MONTHS AND 10,000 OUT OF COVERAGE.
Corrective Action:
IN 2017 NISSAN ROGUE THERE IS CORROSION/RUST AT THE CONNECTION BETWEEN THE LIFT GATE SUPPORT STRUT BRACKET AND VEHICLE BODY. THE REAR LIFT GATE STRUT PROVIDES POWER TO ASSIST REAR LIFT GATE MECHANISM AND OPERATES UNDER PRESSURE. IF THE INTERFACE IS INSUFFICIENT OR THE STRUCTURE IS COMPROMISED DUE TO RUST IT MAY CAUSE FAILURE OF THE LIFT MECHANISM. IT COULD RESULT IN INABILITY TO OPEN OR CLOSE THE LIFT GATE BUT MORE IMPORTANTLY RESULT IN BODILY INJURY. I HAVE BEEN IN CONTACT WITH NISSAN TO REPORT THE ISSUE AND GUIDANCE TO REMEDY THE ISSUE. MY CLAIM WAS DENIED AS I WAS INFORMED BY NISSAN THAT THE RUST DESCRIBED ABOVE IS NOT COVERED UNDER WARRANTY AS I AM 2 MONTHS AND 10,000 OUT OF COVERAGE.
Additional Notes:
IN 2017 NISSAN ROGUE THERE IS CORROSION/RUST AT THE CONNECTION BETWEEN THE LIFT GATE SUPPORT STRUT BRACKET AND VEHICLE BODY. THE REAR LIFT GATE STRUT PROVIDES POWER TO ASSIST REAR LIFT GATE MECHANISM AND OPERATES UNDER PRESSURE. IF THE INTERFACE IS INSUFFICIENT OR THE STRUCTURE IS COMPROMISED DUE TO RUST IT MAY CAUSE FAILURE OF THE LIFT MECHANISM. IT COULD RESULT IN INABILITY TO OPEN OR CLOSE THE LIFT GATE BUT MORE IMPORTANTLY RESULT IN BODILY INJURY. I HAVE BEEN IN CONTACT WITH NISSAN TO REPORT THE ISSUE AND GUIDANCE TO REMEDY THE ISSUE. MY CLAIM WAS DENIED AS I WAS INFORMED BY NISSAN THAT THE RUST DESCRIBED ABOVE IS NOT COVERED UNDER WARRANTY AS I AM 2 MONTHS AND 10,000 OUT OF COVERAGE.
Mfg Campaign: 11348474
Recall Date: Aug 10, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WE WERE DRIVING SMOOTHLY ON A 5N FREEWAY AND THE CAR SUDDENLY JOLTED AND STOPPED AT EXACTLY 48K MILES, NO SENSORS WERE LIGHTING UP.I HAVE TO HAZARD LIGHT IN THE MIDDLE OF THE FREEWAY TURN OFF THE ENGINE AND TURN IT ON, SAME JOLTING MOVEMENT BUT LUCKILY I WAS ABLE TO STEER IT SAFE AT ROADSIDE AND ASK FOR TOWING.
Corrective Action:
WE WERE DRIVING SMOOTHLY ON A 5N FREEWAY AND THE CAR SUDDENLY JOLTED AND STOPPED AT EXACTLY 48K MILES, NO SENSORS WERE LIGHTING UP.I HAVE TO HAZARD LIGHT IN THE MIDDLE OF THE FREEWAY TURN OFF THE ENGINE AND TURN IT ON, SAME JOLTING MOVEMENT BUT LUCKILY I WAS ABLE TO STEER IT SAFE AT ROADSIDE AND ASK FOR TOWING.
Additional Notes:
WE WERE DRIVING SMOOTHLY ON A 5N FREEWAY AND THE CAR SUDDENLY JOLTED AND STOPPED AT EXACTLY 48K MILES, NO SENSORS WERE LIGHTING UP.I HAVE TO HAZARD LIGHT IN THE MIDDLE OF THE FREEWAY TURN OFF THE ENGINE AND TURN IT ON, SAME JOLTING MOVEMENT BUT LUCKILY I WAS ABLE TO STEER IT SAFE AT ROADSIDE AND ASK FOR TOWING.
Mfg Campaign: 11344136
Recall Date: Aug 9, 2020
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WE WERE DRIVING SMOOTHLY ON A 5N FREEWAY AND THE CAR SUDDENLY JOLTED AND STOPPED AT EXACTLY 48K MILES, NO SENSORS WERE LIGHTING UP.I HAVE TO HAZARD LIGHT IN THE MIDDLE OF THE FREEWAY TURN OFF THE ENGINE AND TURN IT ON, SAME JOLTING MOVEMENT BUT LUCKILY I WAS ABLE TO STEER IT SAFE AT ROADSIDE AND ASK FOR TOWING.
Corrective Action:
WE WERE DRIVING SMOOTHLY ON A 5N FREEWAY AND THE CAR SUDDENLY JOLTED AND STOPPED AT EXACTLY 48K MILES, NO SENSORS WERE LIGHTING UP.I HAVE TO HAZARD LIGHT IN THE MIDDLE OF THE FREEWAY TURN OFF THE ENGINE AND TURN IT ON, SAME JOLTING MOVEMENT BUT LUCKILY I WAS ABLE TO STEER IT SAFE AT ROADSIDE AND ASK FOR TOWING.
Additional Notes:
WE WERE DRIVING SMOOTHLY ON A 5N FREEWAY AND THE CAR SUDDENLY JOLTED AND STOPPED AT EXACTLY 48K MILES, NO SENSORS WERE LIGHTING UP.I HAVE TO HAZARD LIGHT IN THE MIDDLE OF THE FREEWAY TURN OFF THE ENGINE AND TURN IT ON, SAME JOLTING MOVEMENT BUT LUCKILY I WAS ABLE TO STEER IT SAFE AT ROADSIDE AND ASK FOR TOWING.
Mfg Campaign: 11344136
Recall Date: Aug 9, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE WERE DRIVING SMOOTHLY ON A 5N FREEWAY AND THE CAR SUDDENLY JOLTED AND STOPPED AT EXACTLY 48K MILES, NO SENSORS WERE LIGHTING UP.I HAVE TO HAZARD LIGHT IN THE MIDDLE OF THE FREEWAY TURN OFF THE ENGINE AND TURN IT ON, SAME JOLTING MOVEMENT BUT LUCKILY I WAS ABLE TO STEER IT SAFE AT ROADSIDE AND ASK FOR TOWING.
Corrective Action:
WE WERE DRIVING SMOOTHLY ON A 5N FREEWAY AND THE CAR SUDDENLY JOLTED AND STOPPED AT EXACTLY 48K MILES, NO SENSORS WERE LIGHTING UP.I HAVE TO HAZARD LIGHT IN THE MIDDLE OF THE FREEWAY TURN OFF THE ENGINE AND TURN IT ON, SAME JOLTING MOVEMENT BUT LUCKILY I WAS ABLE TO STEER IT SAFE AT ROADSIDE AND ASK FOR TOWING.
Additional Notes:
WE WERE DRIVING SMOOTHLY ON A 5N FREEWAY AND THE CAR SUDDENLY JOLTED AND STOPPED AT EXACTLY 48K MILES, NO SENSORS WERE LIGHTING UP.I HAVE TO HAZARD LIGHT IN THE MIDDLE OF THE FREEWAY TURN OFF THE ENGINE AND TURN IT ON, SAME JOLTING MOVEMENT BUT LUCKILY I WAS ABLE TO STEER IT SAFE AT ROADSIDE AND ASK FOR TOWING.
Mfg Campaign: 11344136
Recall Date: Aug 9, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY CAR WOULDN'T BRAKE WITHOUT A DELAY I THOUGHT MY BRAKES WERE BROKE. I WAS DRIVING DOWN THE HIGHWAY. IN THE MIDDLE OF THE DAY. NO TRAFFIC WAS IN THE WAY. I LEFT A VOICEMAIL WITH CARMAX TO LET THEM KNOW AND ASK FOR SERVICE AS I JUST PURCHASED THE VEHICLE 4 DAYS BEFORE. I'M WAITING FOR A CALL BACK.
Corrective Action:
MY CAR WOULDN'T BRAKE WITHOUT A DELAY I THOUGHT MY BRAKES WERE BROKE. I WAS DRIVING DOWN THE HIGHWAY. IN THE MIDDLE OF THE DAY. NO TRAFFIC WAS IN THE WAY. I LEFT A VOICEMAIL WITH CARMAX TO LET THEM KNOW AND ASK FOR SERVICE AS I JUST PURCHASED THE VEHICLE 4 DAYS BEFORE. I'M WAITING FOR A CALL BACK.
Additional Notes:
MY CAR WOULDN'T BRAKE WITHOUT A DELAY I THOUGHT MY BRAKES WERE BROKE. I WAS DRIVING DOWN THE HIGHWAY. IN THE MIDDLE OF THE DAY. NO TRAFFIC WAS IN THE WAY. I LEFT A VOICEMAIL WITH CARMAX TO LET THEM KNOW AND ASK FOR SERVICE AS I JUST PURCHASED THE VEHICLE 4 DAYS BEFORE. I'M WAITING FOR A CALL BACK.
Mfg Campaign: 11341548
Recall Date: Jul 26, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT MY 2017 NISSAN ROGUE SV WITH 4 MILES ON IT. ON JULY 12, 2020 AT 11:30 PM MY CAR'S TRANSMISSION WENT OUT. I LOST COMPLETE POWER ON THE BUSY KENNEDY EXPRESSWAY OUTSIDE OF CHICAGO WHILE DRIVING WITH 3 FRIENDS IN THE CAR. THE CAR BEGAN TO CHUG AND THE RPMS WERE BETWEEN 3 AND 4. I WAS UNABLE TO ACCELERATE AND EVENTUALLY THE CAR SLOWED TO A STOP ON THE SHOULDER. IF THIS HAD BEEN RUSH HOUR, WE COULD HAVE BEEN SERIOUSLY HURT. NISSAN SAYS BECAUSE MY CAR IS AT 72,000 OF MY 60,000 WARRANTY THEY WILL ONLY PAY FOR 50%. NISSAN TOLD ME THEY RECOMMENDED REBUILDING THE KIT INSTEAD OF REPLACING THE WHOLE TRANSMISSION BECAUSE IT WAS MORE COST EFFECTIVE FOR THEM. I SPOKE WITH NISSAN CONSUMER AFFAIRS, WHO MADE ME WAIT 4 DAYS WHILE THEY "ESCALATED" IT ONLY TO COME BACK AND SAY THEY ONLY CAN APPROVE 50% OF THE COSTS. I HAVE DONE ALL NECESSARY MAINTENANCE TO VEHICLE AND THIS IS THE ONLY PROBLEM I HAVE HAD. TOO BAD ITS A HUGE PROBLEM. IF YOU GOOGLE CVT YOU WILL SEE THAT THE "EXPERIMENTAL" TRANSMISSION HAS FAILED IN MOST ROGUES LEADING UP TO AND INCLUDING THE 2016. NISSAN SAYS THERE IS NO RECALL OR EXTENDED WARRANTY FOR THE THE 2017 (YET). THIS IS UNACCEPTABLE.
Corrective Action:
I BOUGHT MY 2017 NISSAN ROGUE SV WITH 4 MILES ON IT. ON JULY 12, 2020 AT 11:30 PM MY CAR'S TRANSMISSION WENT OUT. I LOST COMPLETE POWER ON THE BUSY KENNEDY EXPRESSWAY OUTSIDE OF CHICAGO WHILE DRIVING WITH 3 FRIENDS IN THE CAR. THE CAR BEGAN TO CHUG AND THE RPMS WERE BETWEEN 3 AND 4. I WAS UNABLE TO ACCELERATE AND EVENTUALLY THE CAR SLOWED TO A STOP ON THE SHOULDER. IF THIS HAD BEEN RUSH HOUR, WE COULD HAVE BEEN SERIOUSLY HURT. NISSAN SAYS BECAUSE MY CAR IS AT 72,000 OF MY 60,000 WARRANTY THEY WILL ONLY PAY FOR 50%. NISSAN TOLD ME THEY RECOMMENDED REBUILDING THE KIT INSTEAD OF REPLACING THE WHOLE TRANSMISSION BECAUSE IT WAS MORE COST EFFECTIVE FOR THEM. I SPOKE WITH NISSAN CONSUMER AFFAIRS, WHO MADE ME WAIT 4 DAYS WHILE THEY "ESCALATED" IT ONLY TO COME BACK AND SAY THEY ONLY CAN APPROVE 50% OF THE COSTS. I HAVE DONE ALL NECESSARY MAINTENANCE TO VEHICLE AND THIS IS THE ONLY PROBLEM I HAVE HAD. TOO BAD ITS A HUGE PROBLEM. IF YOU GOOGLE CVT YOU WILL SEE THAT THE "EXPERIMENTAL" TRANSMISSION HAS FAILED IN MOST ROGUES LEADING UP TO AND INCLUDING THE 2016. NISSAN SAYS THERE IS NO RECALL OR EXTENDED WARRANTY FOR THE THE 2017 (YET). THIS IS UNACCEPTABLE.
Additional Notes:
I BOUGHT MY 2017 NISSAN ROGUE SV WITH 4 MILES ON IT. ON JULY 12, 2020 AT 11:30 PM MY CAR'S TRANSMISSION WENT OUT. I LOST COMPLETE POWER ON THE BUSY KENNEDY EXPRESSWAY OUTSIDE OF CHICAGO WHILE DRIVING WITH 3 FRIENDS IN THE CAR. THE CAR BEGAN TO CHUG AND THE RPMS WERE BETWEEN 3 AND 4. I WAS UNABLE TO ACCELERATE AND EVENTUALLY THE CAR SLOWED TO A STOP ON THE SHOULDER. IF THIS HAD BEEN RUSH HOUR, WE COULD HAVE BEEN SERIOUSLY HURT. NISSAN SAYS BECAUSE MY CAR IS AT 72,000 OF MY 60,000 WARRANTY THEY WILL ONLY PAY FOR 50%. NISSAN TOLD ME THEY RECOMMENDED REBUILDING THE KIT INSTEAD OF REPLACING THE WHOLE TRANSMISSION BECAUSE IT WAS MORE COST EFFECTIVE FOR THEM. I SPOKE WITH NISSAN CONSUMER AFFAIRS, WHO MADE ME WAIT 4 DAYS WHILE THEY "ESCALATED" IT ONLY TO COME BACK AND SAY THEY ONLY CAN APPROVE 50% OF THE COSTS. I HAVE DONE ALL NECESSARY MAINTENANCE TO VEHICLE AND THIS IS THE ONLY PROBLEM I HAVE HAD. TOO BAD ITS A HUGE PROBLEM. IF YOU GOOGLE CVT YOU WILL SEE THAT THE "EXPERIMENTAL" TRANSMISSION HAS FAILED IN MOST ROGUES LEADING UP TO AND INCLUDING THE 2016. NISSAN SAYS THERE IS NO RECALL OR EXTENDED WARRANTY FOR THE THE 2017 (YET). THIS IS UNACCEPTABLE.
Mfg Campaign: 11340724
Recall Date: Jul 21, 2020
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
THE REAR MIDDLE SEAT LAP BELT LOCKS WHILE THE VEHICLE IS STATIONARY, TO DISENGAGE THE LOCKING OF THE BELT, IT HAS TO BE TOTALLY DISCONNECTED FROM THE LOCKING MECHANISM AND TOTALLY RELEASED BACK TO NO PASSENGER POSITION FOR THE LOCK TO DISENGAGE. INCIDENT. I HAD A CHILD IN THE MIDDLE SEAT WITH BOOSTER SEAT WITH THE SEAT BELT ENGAGED. WHEN I REACHED MY DESTINATION I COULD NOT GET THE CHILD OUT OF THE SEAT BELT BECAUSE IT WAS LOCKED AND THERE WAS NO WAY TO RELEASE THE BELT FROM THE BUCKLE BECAUSE IT WAS LOCKED AND THE CHILD ALMOST SUFFOCATED BECAUSE I COULD RELEASE THE BELT. THERE WAS NO ACCIDENT AND NO REASON FOR THE BELT TO BECOME LOCKED. I HAD TO CUT THE SEAT BELT WITH A KNIFE TO RELEASE THE CHILD.
Corrective Action:
THE REAR MIDDLE SEAT LAP BELT LOCKS WHILE THE VEHICLE IS STATIONARY, TO DISENGAGE THE LOCKING OF THE BELT, IT HAS TO BE TOTALLY DISCONNECTED FROM THE LOCKING MECHANISM AND TOTALLY RELEASED BACK TO NO PASSENGER POSITION FOR THE LOCK TO DISENGAGE. INCIDENT. I HAD A CHILD IN THE MIDDLE SEAT WITH BOOSTER SEAT WITH THE SEAT BELT ENGAGED. WHEN I REACHED MY DESTINATION I COULD NOT GET THE CHILD OUT OF THE SEAT BELT BECAUSE IT WAS LOCKED AND THERE WAS NO WAY TO RELEASE THE BELT FROM THE BUCKLE BECAUSE IT WAS LOCKED AND THE CHILD ALMOST SUFFOCATED BECAUSE I COULD RELEASE THE BELT. THERE WAS NO ACCIDENT AND NO REASON FOR THE BELT TO BECOME LOCKED. I HAD TO CUT THE SEAT BELT WITH A KNIFE TO RELEASE THE CHILD.
Additional Notes:
THE REAR MIDDLE SEAT LAP BELT LOCKS WHILE THE VEHICLE IS STATIONARY, TO DISENGAGE THE LOCKING OF THE BELT, IT HAS TO BE TOTALLY DISCONNECTED FROM THE LOCKING MECHANISM AND TOTALLY RELEASED BACK TO NO PASSENGER POSITION FOR THE LOCK TO DISENGAGE. INCIDENT. I HAD A CHILD IN THE MIDDLE SEAT WITH BOOSTER SEAT WITH THE SEAT BELT ENGAGED. WHEN I REACHED MY DESTINATION I COULD NOT GET THE CHILD OUT OF THE SEAT BELT BECAUSE IT WAS LOCKED AND THERE WAS NO WAY TO RELEASE THE BELT FROM THE BUCKLE BECAUSE IT WAS LOCKED AND THE CHILD ALMOST SUFFOCATED BECAUSE I COULD RELEASE THE BELT. THERE WAS NO ACCIDENT AND NO REASON FOR THE BELT TO BECOME LOCKED. I HAD TO CUT THE SEAT BELT WITH A KNIFE TO RELEASE THE CHILD.
Mfg Campaign: 11340298
Recall Date: Jul 20, 2020
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SENSOR FEB SYSTEM NISSAN ROGUE 2017 NOT WORKING
Corrective Action:
SENSOR FEB SYSTEM NISSAN ROGUE 2017 NOT WORKING
Additional Notes:
SENSOR FEB SYSTEM NISSAN ROGUE 2017 NOT WORKING
Mfg Campaign: 11339859
Recall Date: Jul 17, 2020
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WILL STOP AT A RED LIGHT AND WHEN THE LIGHT TURNS GREEN, I GIVE IT GAS TO ACCELERATE AND IT DOESN'T DO ANYTHING. THE GAS PEDAL WILL GO STRAIGHT TO THE FLOOR AND THE CAR DOESN'T MOVE. I HAVE TO DEPRESS AND PRESS THE GAS PEDAL THREE OR FOUR TIMES BEFORE IT MOVES. IT HAPPENS WHEN THE WEATHER IS HOT AND I HAVE BEEN DRIVING FOR A LONG TIME. *TR
Corrective Action:
I WILL STOP AT A RED LIGHT AND WHEN THE LIGHT TURNS GREEN, I GIVE IT GAS TO ACCELERATE AND IT DOESN'T DO ANYTHING. THE GAS PEDAL WILL GO STRAIGHT TO THE FLOOR AND THE CAR DOESN'T MOVE. I HAVE TO DEPRESS AND PRESS THE GAS PEDAL THREE OR FOUR TIMES BEFORE IT MOVES. IT HAPPENS WHEN THE WEATHER IS HOT AND I HAVE BEEN DRIVING FOR A LONG TIME. *TR
Additional Notes:
I WILL STOP AT A RED LIGHT AND WHEN THE LIGHT TURNS GREEN, I GIVE IT GAS TO ACCELERATE AND IT DOESN'T DO ANYTHING. THE GAS PEDAL WILL GO STRAIGHT TO THE FLOOR AND THE CAR DOESN'T MOVE. I HAVE TO DEPRESS AND PRESS THE GAS PEDAL THREE OR FOUR TIMES BEFORE IT MOVES. IT HAPPENS WHEN THE WEATHER IS HOT AND I HAVE BEEN DRIVING FOR A LONG TIME. *TR
Mfg Campaign: 11331983
Recall Date: Jul 1, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
STOPPED ON 95 N TO PAY TOLL. WHEN EXITING TOLL BOOTH , THE CAR WOULD NOT ACCELERATE TO NORMAL HIGHWAY SPEED CAUSING CARS TO ALMOST RUN INTO THE BACK OF THE CAR. WAS ONLY ABLE TO TRAVEL A FEW MILES BEFORE THE CAR WOULD NOT GO ANYMORE . THERE IS POWER TO THE VEHICLE , BUT THE ENGINE WON'T ENGAGE . HAD TO HAVE VEHICLE TOWED 40 MILES TO MY DESTINATION . IT IS STILL NOT OPERATIONAL .
Corrective Action:
STOPPED ON 95 N TO PAY TOLL. WHEN EXITING TOLL BOOTH , THE CAR WOULD NOT ACCELERATE TO NORMAL HIGHWAY SPEED CAUSING CARS TO ALMOST RUN INTO THE BACK OF THE CAR. WAS ONLY ABLE TO TRAVEL A FEW MILES BEFORE THE CAR WOULD NOT GO ANYMORE . THERE IS POWER TO THE VEHICLE , BUT THE ENGINE WON'T ENGAGE . HAD TO HAVE VEHICLE TOWED 40 MILES TO MY DESTINATION . IT IS STILL NOT OPERATIONAL .
Additional Notes:
STOPPED ON 95 N TO PAY TOLL. WHEN EXITING TOLL BOOTH , THE CAR WOULD NOT ACCELERATE TO NORMAL HIGHWAY SPEED CAUSING CARS TO ALMOST RUN INTO THE BACK OF THE CAR. WAS ONLY ABLE TO TRAVEL A FEW MILES BEFORE THE CAR WOULD NOT GO ANYMORE . THERE IS POWER TO THE VEHICLE , BUT THE ENGINE WON'T ENGAGE . HAD TO HAVE VEHICLE TOWED 40 MILES TO MY DESTINATION . IT IS STILL NOT OPERATIONAL .
Mfg Campaign: 11331343
Recall Date: Jun 28, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STOPPED ON 95 N TO PAY TOLL. WHEN EXITING TOLL BOOTH , THE CAR WOULD NOT ACCELERATE TO NORMAL HIGHWAY SPEED CAUSING CARS TO ALMOST RUN INTO THE BACK OF THE CAR. WAS ONLY ABLE TO TRAVEL A FEW MILES BEFORE THE CAR WOULD NOT GO ANYMORE . THERE IS POWER TO THE VEHICLE , BUT THE ENGINE WON'T ENGAGE . HAD TO HAVE VEHICLE TOWED 40 MILES TO MY DESTINATION . IT IS STILL NOT OPERATIONAL .
Corrective Action:
STOPPED ON 95 N TO PAY TOLL. WHEN EXITING TOLL BOOTH , THE CAR WOULD NOT ACCELERATE TO NORMAL HIGHWAY SPEED CAUSING CARS TO ALMOST RUN INTO THE BACK OF THE CAR. WAS ONLY ABLE TO TRAVEL A FEW MILES BEFORE THE CAR WOULD NOT GO ANYMORE . THERE IS POWER TO THE VEHICLE , BUT THE ENGINE WON'T ENGAGE . HAD TO HAVE VEHICLE TOWED 40 MILES TO MY DESTINATION . IT IS STILL NOT OPERATIONAL .
Additional Notes:
STOPPED ON 95 N TO PAY TOLL. WHEN EXITING TOLL BOOTH , THE CAR WOULD NOT ACCELERATE TO NORMAL HIGHWAY SPEED CAUSING CARS TO ALMOST RUN INTO THE BACK OF THE CAR. WAS ONLY ABLE TO TRAVEL A FEW MILES BEFORE THE CAR WOULD NOT GO ANYMORE . THERE IS POWER TO THE VEHICLE , BUT THE ENGINE WON'T ENGAGE . HAD TO HAVE VEHICLE TOWED 40 MILES TO MY DESTINATION . IT IS STILL NOT OPERATIONAL .
Mfg Campaign: 11331343
Recall Date: Jun 28, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE AUTOMATICALLY BRAKES WHILE DRIVING ON BUSY STREET. THERE WAS NOTHING AROUND THE VEHICLE FOR IT TO BE DOING THAT. I WAS PULLING IN MY GARAGE WHEN IT HAPPENED A 2ND TIME. *TR
Corrective Action:
VEHICLE AUTOMATICALLY BRAKES WHILE DRIVING ON BUSY STREET. THERE WAS NOTHING AROUND THE VEHICLE FOR IT TO BE DOING THAT. I WAS PULLING IN MY GARAGE WHEN IT HAPPENED A 2ND TIME. *TR
Additional Notes:
VEHICLE AUTOMATICALLY BRAKES WHILE DRIVING ON BUSY STREET. THERE WAS NOTHING AROUND THE VEHICLE FOR IT TO BE DOING THAT. I WAS PULLING IN MY GARAGE WHEN IT HAPPENED A 2ND TIME. *TR
Mfg Campaign: 11331145
Recall Date: Jun 26, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2017 NISSAN ROGUE IS STILL UNDER FACTORY WARRANT AND I PURCHASED AN EXTENDED WARRANTY. ON 9/30/2019 MY NISSAN ROGUE WAS MISSING AND STALLING SO I TOOK IT TO MY MECHANIC (ALPINE AUTOMOTIVE INC., 5495 W. MISSISSIPPI AVE. LAKEWOOD, CO 80226. A DIAGNOSTIC WAS RUN ON THIS VEHICLE PRODUCING CODE P1715 INPUT SPEED SENSOR PRIMARY SPEED PO776 OIL PRESS SOLENOID B. FOUND SERVICE BULLETIN NTB16-11OL THAT INDICATED THE VEHICLE NEEDS A VALVE BODY AND REPROGRAM. UNFORTUNATELY THIS MECHANIC DELETED THE CODES AND THIS HAS HINDERED GETTING MY TRANSMISSION FIXED UNDER WARRANTY BECAUSE NISSAN WILL NOT WORK ON MY VEHICLE UNTIL THEY GET A CODE FROM THEIR DIAGNOSTICS. THIS IS PUTTING ME IN HARMS WAY BECAUSE I OPERATING THIS VEHICLE WHICH IS DEFECTIVE, STALLS AT STOP LIGHTS AND WILL NOT ACCELERATE UNLESS I FLOOR BOARD THE ACCELERATOR. I HAVE CALLED NISSAN HEADQUARTERS AND THEY WILL NOT RETURN MY PHONE CALLS, EVEN THOUGH I HAVE OPENED UP A CASE WITH THEM. AS THIS VEHICLE DETERIORATES, I AM GOING TO BE IN DANGER DRIVING THIS VEHICLE. CAN YOU PLEASE INTERVENE AND HELP. MY COMPLAINT IS NOT AGAINST ALPINE AUTO, BUT NISSAN HEADQUARTERS AS THEY WILL NOT ALLOW THE REPAIRS TO THE TRANSMISSION BECAUSE THEY CANNOT SEE THE CODES WHEN THEY DO A DIAGNOSTIC. THERE IS DOCUMENTATION THAT THESE CODES INDICATE A REPAIR IS NEEDED AND NISSAN IS ALLOWING ME TO DRIVE A DEFECTIVE VEHICLE AND PUTTING ME IN HARMS WAY. I AM ATTACHING THE INVOICE FROM ALPINE AUTOMOTIVE INC. WHICH CLEARLY INDICATES THE CODES FOUND. MY VEHICLE IS IN MY GARAGE. *TR
Corrective Action:
MY 2017 NISSAN ROGUE IS STILL UNDER FACTORY WARRANT AND I PURCHASED AN EXTENDED WARRANTY. ON 9/30/2019 MY NISSAN ROGUE WAS MISSING AND STALLING SO I TOOK IT TO MY MECHANIC (ALPINE AUTOMOTIVE INC., 5495 W. MISSISSIPPI AVE. LAKEWOOD, CO 80226. A DIAGNOSTIC WAS RUN ON THIS VEHICLE PRODUCING CODE P1715 INPUT SPEED SENSOR PRIMARY SPEED PO776 OIL PRESS SOLENOID B. FOUND SERVICE BULLETIN NTB16-11OL THAT INDICATED THE VEHICLE NEEDS A VALVE BODY AND REPROGRAM. UNFORTUNATELY THIS MECHANIC DELETED THE CODES AND THIS HAS HINDERED GETTING MY TRANSMISSION FIXED UNDER WARRANTY BECAUSE NISSAN WILL NOT WORK ON MY VEHICLE UNTIL THEY GET A CODE FROM THEIR DIAGNOSTICS. THIS IS PUTTING ME IN HARMS WAY BECAUSE I OPERATING THIS VEHICLE WHICH IS DEFECTIVE, STALLS AT STOP LIGHTS AND WILL NOT ACCELERATE UNLESS I FLOOR BOARD THE ACCELERATOR. I HAVE CALLED NISSAN HEADQUARTERS AND THEY WILL NOT RETURN MY PHONE CALLS, EVEN THOUGH I HAVE OPENED UP A CASE WITH THEM. AS THIS VEHICLE DETERIORATES, I AM GOING TO BE IN DANGER DRIVING THIS VEHICLE. CAN YOU PLEASE INTERVENE AND HELP. MY COMPLAINT IS NOT AGAINST ALPINE AUTO, BUT NISSAN HEADQUARTERS AS THEY WILL NOT ALLOW THE REPAIRS TO THE TRANSMISSION BECAUSE THEY CANNOT SEE THE CODES WHEN THEY DO A DIAGNOSTIC. THERE IS DOCUMENTATION THAT THESE CODES INDICATE A REPAIR IS NEEDED AND NISSAN IS ALLOWING ME TO DRIVE A DEFECTIVE VEHICLE AND PUTTING ME IN HARMS WAY. I AM ATTACHING THE INVOICE FROM ALPINE AUTOMOTIVE INC. WHICH CLEARLY INDICATES THE CODES FOUND. MY VEHICLE IS IN MY GARAGE. *TR
Additional Notes:
MY 2017 NISSAN ROGUE IS STILL UNDER FACTORY WARRANT AND I PURCHASED AN EXTENDED WARRANTY. ON 9/30/2019 MY NISSAN ROGUE WAS MISSING AND STALLING SO I TOOK IT TO MY MECHANIC (ALPINE AUTOMOTIVE INC., 5495 W. MISSISSIPPI AVE. LAKEWOOD, CO 80226. A DIAGNOSTIC WAS RUN ON THIS VEHICLE PRODUCING CODE P1715 INPUT SPEED SENSOR PRIMARY SPEED PO776 OIL PRESS SOLENOID B. FOUND SERVICE BULLETIN NTB16-11OL THAT INDICATED THE VEHICLE NEEDS A VALVE BODY AND REPROGRAM. UNFORTUNATELY THIS MECHANIC DELETED THE CODES AND THIS HAS HINDERED GETTING MY TRANSMISSION FIXED UNDER WARRANTY BECAUSE NISSAN WILL NOT WORK ON MY VEHICLE UNTIL THEY GET A CODE FROM THEIR DIAGNOSTICS. THIS IS PUTTING ME IN HARMS WAY BECAUSE I OPERATING THIS VEHICLE WHICH IS DEFECTIVE, STALLS AT STOP LIGHTS AND WILL NOT ACCELERATE UNLESS I FLOOR BOARD THE ACCELERATOR. I HAVE CALLED NISSAN HEADQUARTERS AND THEY WILL NOT RETURN MY PHONE CALLS, EVEN THOUGH I HAVE OPENED UP A CASE WITH THEM. AS THIS VEHICLE DETERIORATES, I AM GOING TO BE IN DANGER DRIVING THIS VEHICLE. CAN YOU PLEASE INTERVENE AND HELP. MY COMPLAINT IS NOT AGAINST ALPINE AUTO, BUT NISSAN HEADQUARTERS AS THEY WILL NOT ALLOW THE REPAIRS TO THE TRANSMISSION BECAUSE THEY CANNOT SEE THE CODES WHEN THEY DO A DIAGNOSTIC. THERE IS DOCUMENTATION THAT THESE CODES INDICATE A REPAIR IS NEEDED AND NISSAN IS ALLOWING ME TO DRIVE A DEFECTIVE VEHICLE AND PUTTING ME IN HARMS WAY. I AM ATTACHING THE INVOICE FROM ALPINE AUTOMOTIVE INC. WHICH CLEARLY INDICATES THE CODES FOUND. MY VEHICLE IS IN MY GARAGE. *TR
Mfg Campaign: 11329031
Recall Date: Jun 15, 2020
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