Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
930 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE IN MOTION (APPROXIMATELY 45-50 MPH) ON A BRIDGE APPROACHING A HIGHWAY MY VEHICLE SELF-BRAKED. I DID NOT BRAKE, THE VEHICLE DID. THERE WAS NOTHING CLOSE TO ME, IN FRONT, OR BEHIND ME AT THE TIME. THE VEHICLE WAS SCREECHING FROM THE BRAKING. ONCE I WAS ABLE TO CONTROL THE VEHICLE, I GOT OFF THE HIGHWAY. I CONTACTED MY DEALERSHIP AND THEY WEREN'T PHASED, I WAS TOLD PERHAPS THE SENSOR PROBABLY SAW SOMETHING. THIS IS NOT SAFE, AND I AM VERY CONCERNED TO DRIVE MY VEHICLE.
Corrective Action:
WHILE IN MOTION (APPROXIMATELY 45-50 MPH) ON A BRIDGE APPROACHING A HIGHWAY MY VEHICLE SELF-BRAKED. I DID NOT BRAKE, THE VEHICLE DID. THERE WAS NOTHING CLOSE TO ME, IN FRONT, OR BEHIND ME AT THE TIME. THE VEHICLE WAS SCREECHING FROM THE BRAKING. ONCE I WAS ABLE TO CONTROL THE VEHICLE, I GOT OFF THE HIGHWAY. I CONTACTED MY DEALERSHIP AND THEY WEREN'T PHASED, I WAS TOLD PERHAPS THE SENSOR PROBABLY SAW SOMETHING. THIS IS NOT SAFE, AND I AM VERY CONCERNED TO DRIVE MY VEHICLE.
Additional Notes:
WHILE IN MOTION (APPROXIMATELY 45-50 MPH) ON A BRIDGE APPROACHING A HIGHWAY MY VEHICLE SELF-BRAKED. I DID NOT BRAKE, THE VEHICLE DID. THERE WAS NOTHING CLOSE TO ME, IN FRONT, OR BEHIND ME AT THE TIME. THE VEHICLE WAS SCREECHING FROM THE BRAKING. ONCE I WAS ABLE TO CONTROL THE VEHICLE, I GOT OFF THE HIGHWAY. I CONTACTED MY DEALERSHIP AND THEY WEREN'T PHASED, I WAS TOLD PERHAPS THE SENSOR PROBABLY SAW SOMETHING. THIS IS NOT SAFE, AND I AM VERY CONCERNED TO DRIVE MY VEHICLE.
Mfg Campaign: 11267253
Recall Date: Oct 9, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE IN MOTION (APPROXIMATELY 45-50 MPH) ON A BRIDGE APPROACHING A HIGHWAY MY VEHICLE SELF-BRAKED. I DID NOT BRAKE, THE VEHICLE DID. THERE WAS NOTHING CLOSE TO ME, IN FRONT, OR BEHIND ME AT THE TIME. THE VEHICLE WAS SCREECHING FROM THE BRAKING. ONCE I WAS ABLE TO CONTROL THE VEHICLE, I GOT OFF THE HIGHWAY. I CONTACTED MY DEALERSHIP AND THEY WEREN'T PHASED, I WAS TOLD PERHAPS THE SENSOR PROBABLY SAW SOMETHING. THIS IS NOT SAFE, AND I AM VERY CONCERNED TO DRIVE MY VEHICLE.
Corrective Action:
WHILE IN MOTION (APPROXIMATELY 45-50 MPH) ON A BRIDGE APPROACHING A HIGHWAY MY VEHICLE SELF-BRAKED. I DID NOT BRAKE, THE VEHICLE DID. THERE WAS NOTHING CLOSE TO ME, IN FRONT, OR BEHIND ME AT THE TIME. THE VEHICLE WAS SCREECHING FROM THE BRAKING. ONCE I WAS ABLE TO CONTROL THE VEHICLE, I GOT OFF THE HIGHWAY. I CONTACTED MY DEALERSHIP AND THEY WEREN'T PHASED, I WAS TOLD PERHAPS THE SENSOR PROBABLY SAW SOMETHING. THIS IS NOT SAFE, AND I AM VERY CONCERNED TO DRIVE MY VEHICLE.
Additional Notes:
WHILE IN MOTION (APPROXIMATELY 45-50 MPH) ON A BRIDGE APPROACHING A HIGHWAY MY VEHICLE SELF-BRAKED. I DID NOT BRAKE, THE VEHICLE DID. THERE WAS NOTHING CLOSE TO ME, IN FRONT, OR BEHIND ME AT THE TIME. THE VEHICLE WAS SCREECHING FROM THE BRAKING. ONCE I WAS ABLE TO CONTROL THE VEHICLE, I GOT OFF THE HIGHWAY. I CONTACTED MY DEALERSHIP AND THEY WEREN'T PHASED, I WAS TOLD PERHAPS THE SENSOR PROBABLY SAW SOMETHING. THIS IS NOT SAFE, AND I AM VERY CONCERNED TO DRIVE MY VEHICLE.
Mfg Campaign: 11267253
Recall Date: Oct 9, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE HAD MY 2018 NISSAN ROUGE FOR A LITTLE OVER A YEAR. OVER THE YEAR THE VEHICLE HAS FOR NO REASON AT ALL STOPPED ON ITS OWN, A FEW TIMES WHILE DRIVING ON HIGHWAY GOING 65 MPH. IT HAS HAPPENED ROUGHLY A TOTAL OF 10 TIMES, AT FIRST I THOUGHT I WAS COMPLETELY INSANE, HOW IS A CAR BRAKING ON ITS OWN. BUT THEN IT CONTINUED TO HAPPEN AND NOW I'VE SEEN STORIES OF OTHER PEOPLE EXPERIENCING THE SAME THING. THE SCARIEST TIME WAS WHEN MY FIANCE AND I WERE ON A HIGHWAY DOING ROUGHLY 65 MPH AND THE CAR FOR ABSOLUTELY NO REASON STARTED TO BRAKE - IT FELT LIKE I WAS GOING TO GO THOUGH MY WINDSHIELD. THERE WAS NOTING IN THE ROAD, NO BUMPS - CLEAR, FLAT ROAD AND JUST SUDDENLY ITS STARTS STOPPING. IT SCARED THE LIFE OUT OF BOTH OF US AND I HAVE FELT VERY UNSAFE OPERATING THE VEHICLE EVER SINCE. LUCKILY NO ONE WAS HURT BUT IT FEELS LIKE ONLY A MATER OF TIME BEFORE I AM NOT SO LUCKY. NISSAN NEEDS TO ADDRESS THIS ISSUE AND FIX IT, I WANT A DIFFERENT CAR, I DON;T FEEL SAFE.
Corrective Action:
I HAVE HAD MY 2018 NISSAN ROUGE FOR A LITTLE OVER A YEAR. OVER THE YEAR THE VEHICLE HAS FOR NO REASON AT ALL STOPPED ON ITS OWN, A FEW TIMES WHILE DRIVING ON HIGHWAY GOING 65 MPH. IT HAS HAPPENED ROUGHLY A TOTAL OF 10 TIMES, AT FIRST I THOUGHT I WAS COMPLETELY INSANE, HOW IS A CAR BRAKING ON ITS OWN. BUT THEN IT CONTINUED TO HAPPEN AND NOW I'VE SEEN STORIES OF OTHER PEOPLE EXPERIENCING THE SAME THING. THE SCARIEST TIME WAS WHEN MY FIANCE AND I WERE ON A HIGHWAY DOING ROUGHLY 65 MPH AND THE CAR FOR ABSOLUTELY NO REASON STARTED TO BRAKE - IT FELT LIKE I WAS GOING TO GO THOUGH MY WINDSHIELD. THERE WAS NOTING IN THE ROAD, NO BUMPS - CLEAR, FLAT ROAD AND JUST SUDDENLY ITS STARTS STOPPING. IT SCARED THE LIFE OUT OF BOTH OF US AND I HAVE FELT VERY UNSAFE OPERATING THE VEHICLE EVER SINCE. LUCKILY NO ONE WAS HURT BUT IT FEELS LIKE ONLY A MATER OF TIME BEFORE I AM NOT SO LUCKY. NISSAN NEEDS TO ADDRESS THIS ISSUE AND FIX IT, I WANT A DIFFERENT CAR, I DON;T FEEL SAFE.
Additional Notes:
I HAVE HAD MY 2018 NISSAN ROUGE FOR A LITTLE OVER A YEAR. OVER THE YEAR THE VEHICLE HAS FOR NO REASON AT ALL STOPPED ON ITS OWN, A FEW TIMES WHILE DRIVING ON HIGHWAY GOING 65 MPH. IT HAS HAPPENED ROUGHLY A TOTAL OF 10 TIMES, AT FIRST I THOUGHT I WAS COMPLETELY INSANE, HOW IS A CAR BRAKING ON ITS OWN. BUT THEN IT CONTINUED TO HAPPEN AND NOW I'VE SEEN STORIES OF OTHER PEOPLE EXPERIENCING THE SAME THING. THE SCARIEST TIME WAS WHEN MY FIANCE AND I WERE ON A HIGHWAY DOING ROUGHLY 65 MPH AND THE CAR FOR ABSOLUTELY NO REASON STARTED TO BRAKE - IT FELT LIKE I WAS GOING TO GO THOUGH MY WINDSHIELD. THERE WAS NOTING IN THE ROAD, NO BUMPS - CLEAR, FLAT ROAD AND JUST SUDDENLY ITS STARTS STOPPING. IT SCARED THE LIFE OUT OF BOTH OF US AND I HAVE FELT VERY UNSAFE OPERATING THE VEHICLE EVER SINCE. LUCKILY NO ONE WAS HURT BUT IT FEELS LIKE ONLY A MATER OF TIME BEFORE I AM NOT SO LUCKY. NISSAN NEEDS TO ADDRESS THIS ISSUE AND FIX IT, I WANT A DIFFERENT CAR, I DON;T FEEL SAFE.
Mfg Campaign: 11267089
Recall Date: Oct 8, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY CAR SUDDENLY STOPPED A COUPLE OF TIMES WHILE NO OTHER OBJECT WAS IN FRONT OF ME. AND NOW I ENCOUNTERED A MALFUNCTION THAT APPEARS AS A WARNING ON MY DASHBOARD SHOWING THE EARLY BRAKE DETECTION NOT WORKING PROPERLY. I TOOK A PICTURE OF WHAT IT LOOKS LIKE
Corrective Action:
MY CAR SUDDENLY STOPPED A COUPLE OF TIMES WHILE NO OTHER OBJECT WAS IN FRONT OF ME. AND NOW I ENCOUNTERED A MALFUNCTION THAT APPEARS AS A WARNING ON MY DASHBOARD SHOWING THE EARLY BRAKE DETECTION NOT WORKING PROPERLY. I TOOK A PICTURE OF WHAT IT LOOKS LIKE
Additional Notes:
MY CAR SUDDENLY STOPPED A COUPLE OF TIMES WHILE NO OTHER OBJECT WAS IN FRONT OF ME. AND NOW I ENCOUNTERED A MALFUNCTION THAT APPEARS AS A WARNING ON MY DASHBOARD SHOWING THE EARLY BRAKE DETECTION NOT WORKING PROPERLY. I TOOK A PICTURE OF WHAT IT LOOKS LIKE
Mfg Campaign: 11267110
Recall Date: Oct 8, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR SUDDENLY STOPPED A COUPLE OF TIMES WHILE NO OTHER OBJECT WAS IN FRONT OF ME. AND NOW I ENCOUNTERED A MALFUNCTION THAT APPEARS AS A WARNING ON MY DASHBOARD SHOWING THE EARLY BRAKE DETECTION NOT WORKING PROPERLY. I TOOK A PICTURE OF WHAT IT LOOKS LIKE
Corrective Action:
MY CAR SUDDENLY STOPPED A COUPLE OF TIMES WHILE NO OTHER OBJECT WAS IN FRONT OF ME. AND NOW I ENCOUNTERED A MALFUNCTION THAT APPEARS AS A WARNING ON MY DASHBOARD SHOWING THE EARLY BRAKE DETECTION NOT WORKING PROPERLY. I TOOK A PICTURE OF WHAT IT LOOKS LIKE
Additional Notes:
MY CAR SUDDENLY STOPPED A COUPLE OF TIMES WHILE NO OTHER OBJECT WAS IN FRONT OF ME. AND NOW I ENCOUNTERED A MALFUNCTION THAT APPEARS AS A WARNING ON MY DASHBOARD SHOWING THE EARLY BRAKE DETECTION NOT WORKING PROPERLY. I TOOK A PICTURE OF WHAT IT LOOKS LIKE
Mfg Campaign: 11267110
Recall Date: Oct 8, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING TO WORK THIS MORNING AT 6:25AM ABOUT 35 MPH ON A MAJOR ROAD, NOT HIGHWAY, WHEN THE AUTOMATIC VEHICLE BRAKES STOPPED THE CAR SUDDENLY. THE BRAKES SHOWED UP IN THE DISPLAY. THERE WAS NOTHING IN FRONT OF ME, CLEAR ROAD, NO RAIN. I WAS SHAKEN UP A BIT, THE BRAKES RELEASED
Corrective Action:
I WAS DRIVING TO WORK THIS MORNING AT 6:25AM ABOUT 35 MPH ON A MAJOR ROAD, NOT HIGHWAY, WHEN THE AUTOMATIC VEHICLE BRAKES STOPPED THE CAR SUDDENLY. THE BRAKES SHOWED UP IN THE DISPLAY. THERE WAS NOTHING IN FRONT OF ME, CLEAR ROAD, NO RAIN. I WAS SHAKEN UP A BIT, THE BRAKES RELEASED
Additional Notes:
I WAS DRIVING TO WORK THIS MORNING AT 6:25AM ABOUT 35 MPH ON A MAJOR ROAD, NOT HIGHWAY, WHEN THE AUTOMATIC VEHICLE BRAKES STOPPED THE CAR SUDDENLY. THE BRAKES SHOWED UP IN THE DISPLAY. THERE WAS NOTHING IN FRONT OF ME, CLEAR ROAD, NO RAIN. I WAS SHAKEN UP A BIT, THE BRAKES RELEASED
Mfg Campaign: 11266919
Recall Date: Oct 7, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING TO WORK THIS MORNING AT 6:25AM ABOUT 35 MPH ON A MAJOR ROAD, NOT HIGHWAY, WHEN THE AUTOMATIC VEHICLE BRAKES STOPPED THE CAR SUDDENLY. THE BRAKES SHOWED UP IN THE DISPLAY. THERE WAS NOTHING IN FRONT OF ME, CLEAR ROAD, NO RAIN. I WAS SHAKEN UP A BIT, THE BRAKES RELEASED
Corrective Action:
I WAS DRIVING TO WORK THIS MORNING AT 6:25AM ABOUT 35 MPH ON A MAJOR ROAD, NOT HIGHWAY, WHEN THE AUTOMATIC VEHICLE BRAKES STOPPED THE CAR SUDDENLY. THE BRAKES SHOWED UP IN THE DISPLAY. THERE WAS NOTHING IN FRONT OF ME, CLEAR ROAD, NO RAIN. I WAS SHAKEN UP A BIT, THE BRAKES RELEASED
Additional Notes:
I WAS DRIVING TO WORK THIS MORNING AT 6:25AM ABOUT 35 MPH ON A MAJOR ROAD, NOT HIGHWAY, WHEN THE AUTOMATIC VEHICLE BRAKES STOPPED THE CAR SUDDENLY. THE BRAKES SHOWED UP IN THE DISPLAY. THERE WAS NOTHING IN FRONT OF ME, CLEAR ROAD, NO RAIN. I WAS SHAKEN UP A BIT, THE BRAKES RELEASED
Mfg Campaign: 11266919
Recall Date: Oct 7, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHEN THE VEHICLE WAS STARTED, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO NISSAN CITY (225 BOSTON POST RD, PORT CHESTER, NY 10573, (914) 937-1777) THREE SEPARATE TIMES, BUT WAS UNABLE TO FIND ANY FAILURES. ALSO, WHEN THE CRUISE CONTROL WAS ADJUSTED, THE VEHICLE WOULD PERFORM THE OPPOSITE OF THE REQUESTED FUNCTION. WHEN THE HAZARD LIGHTS WERE ENGAGED, IT DISABLED THE SPEEDOMETER; THEREFORE, THE CONTACT DID NOT KNOW THE SPEED BEING TRAVELED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST. AFTER THE THIRD VISIT TO THE DEALER, THE MANUFACTURER LAUNCHED A NEW INVESTIGATION AND STATED THAT THEY WOULD CALL THE CONTACT BACK WITH THE RESULTS. THE FAILURE MILEAGE WAS 1,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHEN THE VEHICLE WAS STARTED, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO NISSAN CITY (225 BOSTON POST RD, PORT CHESTER, NY 10573, (914) 937-1777) THREE SEPARATE TIMES, BUT WAS UNABLE TO FIND ANY FAILURES. ALSO, WHEN THE CRUISE CONTROL WAS ADJUSTED, THE VEHICLE WOULD PERFORM THE OPPOSITE OF THE REQUESTED FUNCTION. WHEN THE HAZARD LIGHTS WERE ENGAGED, IT DISABLED THE SPEEDOMETER; THEREFORE, THE CONTACT DID NOT KNOW THE SPEED BEING TRAVELED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST. AFTER THE THIRD VISIT TO THE DEALER, THE MANUFACTURER LAUNCHED A NEW INVESTIGATION AND STATED THAT THEY WOULD CALL THE CONTACT BACK WITH THE RESULTS. THE FAILURE MILEAGE WAS 1,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHEN THE VEHICLE WAS STARTED, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO NISSAN CITY (225 BOSTON POST RD, PORT CHESTER, NY 10573, (914) 937-1777) THREE SEPARATE TIMES, BUT WAS UNABLE TO FIND ANY FAILURES. ALSO, WHEN THE CRUISE CONTROL WAS ADJUSTED, THE VEHICLE WOULD PERFORM THE OPPOSITE OF THE REQUESTED FUNCTION. WHEN THE HAZARD LIGHTS WERE ENGAGED, IT DISABLED THE SPEEDOMETER; THEREFORE, THE CONTACT DID NOT KNOW THE SPEED BEING TRAVELED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST. AFTER THE THIRD VISIT TO THE DEALER, THE MANUFACTURER LAUNCHED A NEW INVESTIGATION AND STATED THAT THEY WOULD CALL THE CONTACT BACK WITH THE RESULTS. THE FAILURE MILEAGE WAS 1,500.
Mfg Campaign: 11265667
Recall Date: Oct 2, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BACKUP CAMERA FREEZES UP OR DISAPPEARS WHILE BACKING UP.
Corrective Action:
THE BACKUP CAMERA FREEZES UP OR DISAPPEARS WHILE BACKING UP.
Additional Notes:
THE BACKUP CAMERA FREEZES UP OR DISAPPEARS WHILE BACKING UP.
Mfg Campaign: 11265487
Recall Date: Oct 1, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING DOWN A ROAD THANK GOD NO VEHICLES BEHIND, GOING APPROX 25-30 AND ALL OF A SUDDEN WITHIN 10 SECONDS I GOT A YELLOW WARNING, THEN IMMEDIATELY RED WARNING LIGHT THAT COMPLETELY STOP MY VECHILE TO A DEAD STOP . THEN I PUT THE GAS ON IT WAS RUFF AND THEN IT WAS OK TO DRIVE THE CAR. MYSELF AND 3 OTHERS WERE INJURIED LIKE WE HIT A WALL.
Corrective Action:
DRIVING DOWN A ROAD THANK GOD NO VEHICLES BEHIND, GOING APPROX 25-30 AND ALL OF A SUDDEN WITHIN 10 SECONDS I GOT A YELLOW WARNING, THEN IMMEDIATELY RED WARNING LIGHT THAT COMPLETELY STOP MY VECHILE TO A DEAD STOP . THEN I PUT THE GAS ON IT WAS RUFF AND THEN IT WAS OK TO DRIVE THE CAR. MYSELF AND 3 OTHERS WERE INJURIED LIKE WE HIT A WALL.
Additional Notes:
DRIVING DOWN A ROAD THANK GOD NO VEHICLES BEHIND, GOING APPROX 25-30 AND ALL OF A SUDDEN WITHIN 10 SECONDS I GOT A YELLOW WARNING, THEN IMMEDIATELY RED WARNING LIGHT THAT COMPLETELY STOP MY VECHILE TO A DEAD STOP . THEN I PUT THE GAS ON IT WAS RUFF AND THEN IT WAS OK TO DRIVE THE CAR. MYSELF AND 3 OTHERS WERE INJURIED LIKE WE HIT A WALL.
Mfg Campaign: 11258983
Recall Date: Sep 30, 2019
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
THIS VEHICLE WAS PURCHASED NEW, HAS MANUAL SEATS THAT AFTER A FEW MONTHS STARTED SINKING ON THEIR OWN WITHIN A FEW HOURS OF BEING SET. IT'S UNABLE TO RETAIN THE SET SEAT HEIGHT FOR ANY EXTENDED PERIOD OF TIME AND FORCES THE DRIVER TO KEEP PUMPING UP THE SEAT WHILE DRIVING OR ADJUST REAR MIRRORS TO COMPENSATE.
Corrective Action:
THIS VEHICLE WAS PURCHASED NEW, HAS MANUAL SEATS THAT AFTER A FEW MONTHS STARTED SINKING ON THEIR OWN WITHIN A FEW HOURS OF BEING SET. IT'S UNABLE TO RETAIN THE SET SEAT HEIGHT FOR ANY EXTENDED PERIOD OF TIME AND FORCES THE DRIVER TO KEEP PUMPING UP THE SEAT WHILE DRIVING OR ADJUST REAR MIRRORS TO COMPENSATE.
Additional Notes:
THIS VEHICLE WAS PURCHASED NEW, HAS MANUAL SEATS THAT AFTER A FEW MONTHS STARTED SINKING ON THEIR OWN WITHIN A FEW HOURS OF BEING SET. IT'S UNABLE TO RETAIN THE SET SEAT HEIGHT FOR ANY EXTENDED PERIOD OF TIME AND FORCES THE DRIVER TO KEEP PUMPING UP THE SEAT WHILE DRIVING OR ADJUST REAR MIRRORS TO COMPENSATE.
Mfg Campaign: 11258714
Recall Date: Sep 28, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE AUTOMATIC EMERGENCY BRAKES ACTIVATED MULTIPLE TIMES WHEN THERE WAS CLEARLY NO OBSTRUCTION IN MY DRIVE PATH TO WARRANT AN EMERGENCY STOP.
Corrective Action:
THE AUTOMATIC EMERGENCY BRAKES ACTIVATED MULTIPLE TIMES WHEN THERE WAS CLEARLY NO OBSTRUCTION IN MY DRIVE PATH TO WARRANT AN EMERGENCY STOP.
Additional Notes:
THE AUTOMATIC EMERGENCY BRAKES ACTIVATED MULTIPLE TIMES WHEN THERE WAS CLEARLY NO OBSTRUCTION IN MY DRIVE PATH TO WARRANT AN EMERGENCY STOP.
Mfg Campaign: 11258768
Recall Date: Sep 28, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 NISSSAN ROGUE. CONSUMER WRITES IN REGARDS TO DEFECTIVE RADIO/NAVIGATION. *LD THE CONSUMER STATED WHILE DRIVING THE BRAKES ACTIVATED INDEPENDENTLY. *JS
Corrective Action:
2018 NISSSAN ROGUE. CONSUMER WRITES IN REGARDS TO DEFECTIVE RADIO/NAVIGATION. *LD THE CONSUMER STATED WHILE DRIVING THE BRAKES ACTIVATED INDEPENDENTLY. *JS
Additional Notes:
2018 NISSSAN ROGUE. CONSUMER WRITES IN REGARDS TO DEFECTIVE RADIO/NAVIGATION. *LD THE CONSUMER STATED WHILE DRIVING THE BRAKES ACTIVATED INDEPENDENTLY. *JS
Mfg Campaign: 11254965
Recall Date: Sep 24, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
IN PARKING GARAGE THE EMERGENCY STOP ENGAGES EVERY FLOOR WHILE GOING UP THE RAMP AND ALSO FINDING A PARKING SPACE. SPEED WILL BE 15MPH OR LOWER AND WILL CAUSE THE BREAKS TO SLAM POTENTIALLY CAUSING A WRECK EVERYDAY I WORK IN THE AREA DUE TO ALL THE CARS BEING SO CLOSE TOGETHER.
Corrective Action:
IN PARKING GARAGE THE EMERGENCY STOP ENGAGES EVERY FLOOR WHILE GOING UP THE RAMP AND ALSO FINDING A PARKING SPACE. SPEED WILL BE 15MPH OR LOWER AND WILL CAUSE THE BREAKS TO SLAM POTENTIALLY CAUSING A WRECK EVERYDAY I WORK IN THE AREA DUE TO ALL THE CARS BEING SO CLOSE TOGETHER.
Additional Notes:
IN PARKING GARAGE THE EMERGENCY STOP ENGAGES EVERY FLOOR WHILE GOING UP THE RAMP AND ALSO FINDING A PARKING SPACE. SPEED WILL BE 15MPH OR LOWER AND WILL CAUSE THE BREAKS TO SLAM POTENTIALLY CAUSING A WRECK EVERYDAY I WORK IN THE AREA DUE TO ALL THE CARS BEING SO CLOSE TOGETHER.
Mfg Campaign: 11258091
Recall Date: Sep 23, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN PARKING GARAGE THE EMERGENCY STOP ENGAGES EVERY FLOOR WHILE GOING UP THE RAMP AND ALSO FINDING A PARKING SPACE. SPEED WILL BE 15MPH OR LOWER AND WILL CAUSE THE BREAKS TO SLAM POTENTIALLY CAUSING A WRECK EVERYDAY I WORK IN THE AREA DUE TO ALL THE CARS BEING SO CLOSE TOGETHER.
Corrective Action:
IN PARKING GARAGE THE EMERGENCY STOP ENGAGES EVERY FLOOR WHILE GOING UP THE RAMP AND ALSO FINDING A PARKING SPACE. SPEED WILL BE 15MPH OR LOWER AND WILL CAUSE THE BREAKS TO SLAM POTENTIALLY CAUSING A WRECK EVERYDAY I WORK IN THE AREA DUE TO ALL THE CARS BEING SO CLOSE TOGETHER.
Additional Notes:
IN PARKING GARAGE THE EMERGENCY STOP ENGAGES EVERY FLOOR WHILE GOING UP THE RAMP AND ALSO FINDING A PARKING SPACE. SPEED WILL BE 15MPH OR LOWER AND WILL CAUSE THE BREAKS TO SLAM POTENTIALLY CAUSING A WRECK EVERYDAY I WORK IN THE AREA DUE TO ALL THE CARS BEING SO CLOSE TOGETHER.
Mfg Campaign: 11258091
Recall Date: Sep 23, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN DRIVING DOWN A PUBLIC ROAD IN OUR CITY, THERE WAS NO CAR IN FRONT OF MY VEHICLE OR NEAR ME, AND THE EMERGENCY AUTO BREAKING SYSTEM WENT OFF AND MY CAR IMMEDIATELY STARTED DANGEROUSLY BREAKING AND THE WARNING LIGHTS WERE GOING OFF. LUCKILY THERE WAS A TURN AND I TURNED SO AS NOT BE HIT FROM BEHIND.
Corrective Action:
WHEN DRIVING DOWN A PUBLIC ROAD IN OUR CITY, THERE WAS NO CAR IN FRONT OF MY VEHICLE OR NEAR ME, AND THE EMERGENCY AUTO BREAKING SYSTEM WENT OFF AND MY CAR IMMEDIATELY STARTED DANGEROUSLY BREAKING AND THE WARNING LIGHTS WERE GOING OFF. LUCKILY THERE WAS A TURN AND I TURNED SO AS NOT BE HIT FROM BEHIND.
Additional Notes:
WHEN DRIVING DOWN A PUBLIC ROAD IN OUR CITY, THERE WAS NO CAR IN FRONT OF MY VEHICLE OR NEAR ME, AND THE EMERGENCY AUTO BREAKING SYSTEM WENT OFF AND MY CAR IMMEDIATELY STARTED DANGEROUSLY BREAKING AND THE WARNING LIGHTS WERE GOING OFF. LUCKILY THERE WAS A TURN AND I TURNED SO AS NOT BE HIT FROM BEHIND.
Mfg Campaign: 11257373
Recall Date: Sep 23, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE REVERSING THE VEHICLE, THE AUTO BRAKING FEATURE OPERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THERE WAS NOTHING BEHIND THE VEHICLE WHEN THE BRAKING SYSTEM OPERATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO JEFFREY NISSAN (30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 510-1378). THE CONTACT MENTIONED THAT THE DEALER REPAIRED THE BRAKING SYSTEM FROM THE UNKNOWN RECALL NOTICE SHE RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,300. *BF THE CONSUMER NO LONGER OWNS THE VEHICLE.*JS
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE REVERSING THE VEHICLE, THE AUTO BRAKING FEATURE OPERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THERE WAS NOTHING BEHIND THE VEHICLE WHEN THE BRAKING SYSTEM OPERATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO JEFFREY NISSAN (30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 510-1378). THE CONTACT MENTIONED THAT THE DEALER REPAIRED THE BRAKING SYSTEM FROM THE UNKNOWN RECALL NOTICE SHE RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,300. *BF THE CONSUMER NO LONGER OWNS THE VEHICLE.*JS
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE REVERSING THE VEHICLE, THE AUTO BRAKING FEATURE OPERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THERE WAS NOTHING BEHIND THE VEHICLE WHEN THE BRAKING SYSTEM OPERATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO JEFFREY NISSAN (30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 510-1378). THE CONTACT MENTIONED THAT THE DEALER REPAIRED THE BRAKING SYSTEM FROM THE UNKNOWN RECALL NOTICE SHE RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,300. *BF THE CONSUMER NO LONGER OWNS THE VEHICLE.*JS
Mfg Campaign: 11256569
Recall Date: Sep 19, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
FALSE ACTIVATION OF THE 2018 NISSAN ROGUE AUTOMATIC EMERGENCY BRAKING SYSTEM. BRAKE ALERT OFTEN GOES ON FOR NO REASON CAUSING CONCERN WHEN DRIVING. THIS HAPPENS ON A ~WEEKLY BASIS AND OFTEN HAPPENS SEVERAL TIMES DURING ONE TRIP. IT STARTED SHORTLY AFTER RECEIVING THE VEHICLE AND HAPPENS AT ANY SPEED. WE BROUGHT TO NISSAN DEALER AND THEY SAID THEY CAN NOT HELP FIX THIS.
Corrective Action:
FALSE ACTIVATION OF THE 2018 NISSAN ROGUE AUTOMATIC EMERGENCY BRAKING SYSTEM. BRAKE ALERT OFTEN GOES ON FOR NO REASON CAUSING CONCERN WHEN DRIVING. THIS HAPPENS ON A ~WEEKLY BASIS AND OFTEN HAPPENS SEVERAL TIMES DURING ONE TRIP. IT STARTED SHORTLY AFTER RECEIVING THE VEHICLE AND HAPPENS AT ANY SPEED. WE BROUGHT TO NISSAN DEALER AND THEY SAID THEY CAN NOT HELP FIX THIS.
Additional Notes:
FALSE ACTIVATION OF THE 2018 NISSAN ROGUE AUTOMATIC EMERGENCY BRAKING SYSTEM. BRAKE ALERT OFTEN GOES ON FOR NO REASON CAUSING CONCERN WHEN DRIVING. THIS HAPPENS ON A ~WEEKLY BASIS AND OFTEN HAPPENS SEVERAL TIMES DURING ONE TRIP. IT STARTED SHORTLY AFTER RECEIVING THE VEHICLE AND HAPPENS AT ANY SPEED. WE BROUGHT TO NISSAN DEALER AND THEY SAID THEY CAN NOT HELP FIX THIS.
Mfg Campaign: 11256573
Recall Date: Sep 19, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON THE DATE LISTED BELOW, 7/2/2019, AND TWO OTHER TIMES AFTER, THE BRAKES RANDOMLY AND SUDDENLY ACTIVATED. THE FIRST TIME WAS AT NORMAL SPEED, 30-35 MPH ON A CITY STREET. THE SECOND WAS AT LOW SPEED IN A PARKING GARAGE. THE THIRD WAS AGAIN ON A CITY STREET. EACH TIME THE CAR WAS MOVING FORWARD, NO OTHER VEHICLES WERE IN CLOSE PROXIMITY, AND A SUDDEN BEEPING OCCURRED AT THE SAME TIME THE BRAKES ENGAGED. EACH TIME IT WAS BRIEF, AND FORTUNATELY THE CAR WAS ABLE TO BE CONTROLLED, BUT IF IT HAPPENS AT HIGHWAY SPEED THE RESULT COULD BE CATASTROPHIC. EVEN AT LOW SPEED, AN ACCIDENT COULD OCCUR.
Corrective Action:
ON THE DATE LISTED BELOW, 7/2/2019, AND TWO OTHER TIMES AFTER, THE BRAKES RANDOMLY AND SUDDENLY ACTIVATED. THE FIRST TIME WAS AT NORMAL SPEED, 30-35 MPH ON A CITY STREET. THE SECOND WAS AT LOW SPEED IN A PARKING GARAGE. THE THIRD WAS AGAIN ON A CITY STREET. EACH TIME THE CAR WAS MOVING FORWARD, NO OTHER VEHICLES WERE IN CLOSE PROXIMITY, AND A SUDDEN BEEPING OCCURRED AT THE SAME TIME THE BRAKES ENGAGED. EACH TIME IT WAS BRIEF, AND FORTUNATELY THE CAR WAS ABLE TO BE CONTROLLED, BUT IF IT HAPPENS AT HIGHWAY SPEED THE RESULT COULD BE CATASTROPHIC. EVEN AT LOW SPEED, AN ACCIDENT COULD OCCUR.
Additional Notes:
ON THE DATE LISTED BELOW, 7/2/2019, AND TWO OTHER TIMES AFTER, THE BRAKES RANDOMLY AND SUDDENLY ACTIVATED. THE FIRST TIME WAS AT NORMAL SPEED, 30-35 MPH ON A CITY STREET. THE SECOND WAS AT LOW SPEED IN A PARKING GARAGE. THE THIRD WAS AGAIN ON A CITY STREET. EACH TIME THE CAR WAS MOVING FORWARD, NO OTHER VEHICLES WERE IN CLOSE PROXIMITY, AND A SUDDEN BEEPING OCCURRED AT THE SAME TIME THE BRAKES ENGAGED. EACH TIME IT WAS BRIEF, AND FORTUNATELY THE CAR WAS ABLE TO BE CONTROLLED, BUT IF IT HAPPENS AT HIGHWAY SPEED THE RESULT COULD BE CATASTROPHIC. EVEN AT LOW SPEED, AN ACCIDENT COULD OCCUR.
Mfg Campaign: 11256701
Recall Date: Sep 19, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 50 MPH, THE AUTOMATIC BRAKING SYSTEM ENGAGED INDEPENDENTLY WITHOUT WARNING AND STOPPED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. WHILE PULLING INTO THE DRIVEWAY, THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HERITAGE NISSAN (1500 VETERANS MEMORIAL HWY NE, ROME, GA 30161, (706) 291-1981) THREE TIMES FOR THE SAME FAILURE. THE DEALER DIAGNOSED THE VEHICLE, BUT DID NOT DISCLOSE THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE NAVIGATION SYSTEM AND THE ENTIRE ELECTRICAL SYSTEM FAILED TO FUNCTION EACH TIME THE VEHICLE WAS POWERED OFF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 36969839. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 50 MPH, THE AUTOMATIC BRAKING SYSTEM ENGAGED INDEPENDENTLY WITHOUT WARNING AND STOPPED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. WHILE PULLING INTO THE DRIVEWAY, THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HERITAGE NISSAN (1500 VETERANS MEMORIAL HWY NE, ROME, GA 30161, (706) 291-1981) THREE TIMES FOR THE SAME FAILURE. THE DEALER DIAGNOSED THE VEHICLE, BUT DID NOT DISCLOSE THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE NAVIGATION SYSTEM AND THE ENTIRE ELECTRICAL SYSTEM FAILED TO FUNCTION EACH TIME THE VEHICLE WAS POWERED OFF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 36969839. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 50 MPH, THE AUTOMATIC BRAKING SYSTEM ENGAGED INDEPENDENTLY WITHOUT WARNING AND STOPPED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. WHILE PULLING INTO THE DRIVEWAY, THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HERITAGE NISSAN (1500 VETERANS MEMORIAL HWY NE, ROME, GA 30161, (706) 291-1981) THREE TIMES FOR THE SAME FAILURE. THE DEALER DIAGNOSED THE VEHICLE, BUT DID NOT DISCLOSE THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE NAVIGATION SYSTEM AND THE ENTIRE ELECTRICAL SYSTEM FAILED TO FUNCTION EACH TIME THE VEHICLE WAS POWERED OFF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 36969839. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Mfg Campaign: 11256352
Recall Date: Sep 18, 2019
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