Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
930 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
SUDDEN AND UNEXPECTED APPLICATION OF EMERGENCY BRAKE WHILE DRIVING THE 2018 NISSAN ROGUE. THIS HAS OCCURRED TWICE WITHIN LAST WEEK OR SO.
Corrective Action:
SUDDEN AND UNEXPECTED APPLICATION OF EMERGENCY BRAKE WHILE DRIVING THE 2018 NISSAN ROGUE. THIS HAS OCCURRED TWICE WITHIN LAST WEEK OR SO.
Additional Notes:
SUDDEN AND UNEXPECTED APPLICATION OF EMERGENCY BRAKE WHILE DRIVING THE 2018 NISSAN ROGUE. THIS HAS OCCURRED TWICE WITHIN LAST WEEK OR SO.
Mfg Campaign: 11255207
Recall Date: Sep 12, 2019
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE DRIVER'S SEAT WAS LOOSE AND MADE AN ABNORMAL SQUEAKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STERLING MCCALL NISSAN (12230 SOUTHWEST FWY, STAFFORD, TX 77477, (281) 243-8600) WHERE IT WAS DIAGNOSED THAT THE SEAT CAGE AND SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. A LOANER VEHICLE WAS PROVIDED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE ID NUMBER: 36637240, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE DRIVER'S SEAT WAS LOOSE AND MADE AN ABNORMAL SQUEAKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STERLING MCCALL NISSAN (12230 SOUTHWEST FWY, STAFFORD, TX 77477, (281) 243-8600) WHERE IT WAS DIAGNOSED THAT THE SEAT CAGE AND SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. A LOANER VEHICLE WAS PROVIDED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE ID NUMBER: 36637240, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE DRIVER'S SEAT WAS LOOSE AND MADE AN ABNORMAL SQUEAKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STERLING MCCALL NISSAN (12230 SOUTHWEST FWY, STAFFORD, TX 77477, (281) 243-8600) WHERE IT WAS DIAGNOSED THAT THE SEAT CAGE AND SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. A LOANER VEHICLE WAS PROVIDED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE ID NUMBER: 36637240, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Mfg Campaign: 11253683
Recall Date: Sep 6, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE IS EXPERIENCING A RANDOM AND REPETITIVE ENGAGEMENT OF THE AEB SYSTEM WITH NO APPARENT REASON FOR ACTIVATION. IN SOME INSTANCES, IT IS MERELY A WARNING AND OTHERS A FULL HARD BRAKING. THE PROBLEM FIRST OCCURRED DURING INITIAL DAY OF OWNERSHIP ON MARCH 13, 2018. DEALER STATED THAT NISSAN WAS AWARE OF SOME ISSUES AND WAS WORKING ON A SOLUTION. PROBLEM CONTINUED TO REOCCUR AND A SOFTWARE UPDATE (NTB 18-041A) WAS COMPLETED ON MARCH 1, 2019. THE UPDATE DID NOT SOLVE THE PROBLEM. ON AUGUST 20, 2019 VEHICLE WAS AGAIN BROUGHT IN AND DOCUMENTED THAT THE SYSTEM HAD FAILED SHOWING 'RADAR STAIN CODE C1A16'. A FORWARD EMERGENCY BRAKING SENSOR WAS TO BE ORDERED AS SOON AS THE NISSAN COMPUTER NETWORK WAS RESTORED TO SERVICE. DEALER CONTACTED ME WHEN PART CAME IN AND AN INSTALLATION APPOINTMENT WAS SET FOR AUGUST 27. WHEN I ARRIVED FOR THE INSTALL, SERVICE ADVISOR INFORMED ME THAT A 'SERVICE BULLETIN' HAD COME ON THAT MORNING RELATING TO THE AEB ISSUE AND REFUSED TO INSTALL THE MALFUNCTIONING PART. THE REASON GIVEN WAS THAT THE FIELD SERVICE ACTION (P9327 ROGUE AEB NTB19-064) REQUIRED A CURRENT STAIN CODE AND NONE HAD OCCURRED SINCE THE DIAGNOSIS A WEEK EARLIER. A COMPLAINT WAS MADE TO NISSAN (CASE # 36911652) ON THE AFTERNOON OF AUGUST 27. I RECEIVED A CALL FROM NISSAN THE FOLLOWING DAY STATING THAT THEY WOULD NOT REPLACE THE PART UNLESS ANOTHER FAILURE OCCURS. IN AN EFFORT TO UNDERSTAND THEIR RESPONSE I ASKED THEM ONE SIMPLE QUESTION: 'IF I UNDERSTAND YOU CORRECTLY, I HAVE TO EXPERIENCE ANOTHER INSTANCE THAT COULD RESULT IN AN ACCIDENT OR INJURY BEFORE THE SENSOR CAN BE INSTALLED?' NISSAN'S RESPONSE WAS SIMPLY YES.
Corrective Action:
VEHICLE IS EXPERIENCING A RANDOM AND REPETITIVE ENGAGEMENT OF THE AEB SYSTEM WITH NO APPARENT REASON FOR ACTIVATION. IN SOME INSTANCES, IT IS MERELY A WARNING AND OTHERS A FULL HARD BRAKING. THE PROBLEM FIRST OCCURRED DURING INITIAL DAY OF OWNERSHIP ON MARCH 13, 2018. DEALER STATED THAT NISSAN WAS AWARE OF SOME ISSUES AND WAS WORKING ON A SOLUTION. PROBLEM CONTINUED TO REOCCUR AND A SOFTWARE UPDATE (NTB 18-041A) WAS COMPLETED ON MARCH 1, 2019. THE UPDATE DID NOT SOLVE THE PROBLEM. ON AUGUST 20, 2019 VEHICLE WAS AGAIN BROUGHT IN AND DOCUMENTED THAT THE SYSTEM HAD FAILED SHOWING 'RADAR STAIN CODE C1A16'. A FORWARD EMERGENCY BRAKING SENSOR WAS TO BE ORDERED AS SOON AS THE NISSAN COMPUTER NETWORK WAS RESTORED TO SERVICE. DEALER CONTACTED ME WHEN PART CAME IN AND AN INSTALLATION APPOINTMENT WAS SET FOR AUGUST 27. WHEN I ARRIVED FOR THE INSTALL, SERVICE ADVISOR INFORMED ME THAT A 'SERVICE BULLETIN' HAD COME ON THAT MORNING RELATING TO THE AEB ISSUE AND REFUSED TO INSTALL THE MALFUNCTIONING PART. THE REASON GIVEN WAS THAT THE FIELD SERVICE ACTION (P9327 ROGUE AEB NTB19-064) REQUIRED A CURRENT STAIN CODE AND NONE HAD OCCURRED SINCE THE DIAGNOSIS A WEEK EARLIER. A COMPLAINT WAS MADE TO NISSAN (CASE # 36911652) ON THE AFTERNOON OF AUGUST 27. I RECEIVED A CALL FROM NISSAN THE FOLLOWING DAY STATING THAT THEY WOULD NOT REPLACE THE PART UNLESS ANOTHER FAILURE OCCURS. IN AN EFFORT TO UNDERSTAND THEIR RESPONSE I ASKED THEM ONE SIMPLE QUESTION: 'IF I UNDERSTAND YOU CORRECTLY, I HAVE TO EXPERIENCE ANOTHER INSTANCE THAT COULD RESULT IN AN ACCIDENT OR INJURY BEFORE THE SENSOR CAN BE INSTALLED?' NISSAN'S RESPONSE WAS SIMPLY YES.
Additional Notes:
VEHICLE IS EXPERIENCING A RANDOM AND REPETITIVE ENGAGEMENT OF THE AEB SYSTEM WITH NO APPARENT REASON FOR ACTIVATION. IN SOME INSTANCES, IT IS MERELY A WARNING AND OTHERS A FULL HARD BRAKING. THE PROBLEM FIRST OCCURRED DURING INITIAL DAY OF OWNERSHIP ON MARCH 13, 2018. DEALER STATED THAT NISSAN WAS AWARE OF SOME ISSUES AND WAS WORKING ON A SOLUTION. PROBLEM CONTINUED TO REOCCUR AND A SOFTWARE UPDATE (NTB 18-041A) WAS COMPLETED ON MARCH 1, 2019. THE UPDATE DID NOT SOLVE THE PROBLEM. ON AUGUST 20, 2019 VEHICLE WAS AGAIN BROUGHT IN AND DOCUMENTED THAT THE SYSTEM HAD FAILED SHOWING 'RADAR STAIN CODE C1A16'. A FORWARD EMERGENCY BRAKING SENSOR WAS TO BE ORDERED AS SOON AS THE NISSAN COMPUTER NETWORK WAS RESTORED TO SERVICE. DEALER CONTACTED ME WHEN PART CAME IN AND AN INSTALLATION APPOINTMENT WAS SET FOR AUGUST 27. WHEN I ARRIVED FOR THE INSTALL, SERVICE ADVISOR INFORMED ME THAT A 'SERVICE BULLETIN' HAD COME ON THAT MORNING RELATING TO THE AEB ISSUE AND REFUSED TO INSTALL THE MALFUNCTIONING PART. THE REASON GIVEN WAS THAT THE FIELD SERVICE ACTION (P9327 ROGUE AEB NTB19-064) REQUIRED A CURRENT STAIN CODE AND NONE HAD OCCURRED SINCE THE DIAGNOSIS A WEEK EARLIER. A COMPLAINT WAS MADE TO NISSAN (CASE # 36911652) ON THE AFTERNOON OF AUGUST 27. I RECEIVED A CALL FROM NISSAN THE FOLLOWING DAY STATING THAT THEY WOULD NOT REPLACE THE PART UNLESS ANOTHER FAILURE OCCURS. IN AN EFFORT TO UNDERSTAND THEIR RESPONSE I ASKED THEM ONE SIMPLE QUESTION: 'IF I UNDERSTAND YOU CORRECTLY, I HAVE TO EXPERIENCE ANOTHER INSTANCE THAT COULD RESULT IN AN ACCIDENT OR INJURY BEFORE THE SENSOR CAN BE INSTALLED?' NISSAN'S RESPONSE WAS SIMPLY YES.
Mfg Campaign: 11253410
Recall Date: Sep 5, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE THE CONTACT'S MOTHER-IN-LAW WAS DRIVING 35 MPH, THE VEHICLE DECELERATED AND STOPPED MOVING ON ITS OWN WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT SPOKE WITH POHANKA NISSAN OF FREDERICKSBURG (5200 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, 540-898-5200) AND WAS INFORMED TO DROP OFF THE VEHICLE FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,700. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE THE CONTACT'S MOTHER-IN-LAW WAS DRIVING 35 MPH, THE VEHICLE DECELERATED AND STOPPED MOVING ON ITS OWN WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT SPOKE WITH POHANKA NISSAN OF FREDERICKSBURG (5200 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, 540-898-5200) AND WAS INFORMED TO DROP OFF THE VEHICLE FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,700. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE THE CONTACT'S MOTHER-IN-LAW WAS DRIVING 35 MPH, THE VEHICLE DECELERATED AND STOPPED MOVING ON ITS OWN WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT SPOKE WITH POHANKA NISSAN OF FREDERICKSBURG (5200 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, 540-898-5200) AND WAS INFORMED TO DROP OFF THE VEHICLE FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,700. THE VIN WAS UNKNOWN.
Mfg Campaign: 11253496
Recall Date: Sep 5, 2019
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
THE DRIVERS SEAT GETS HOT WITHOUT TURNING ON THE HEATED SEATS ALSO ON THE DRIVER'S SIDE IT GETS EXTREMLY HOT TOOK IT TO ROCKING NISSAN ON 2 OCCASIONS AND EACH TIME NOTHING CHANGED
Corrective Action:
THE DRIVERS SEAT GETS HOT WITHOUT TURNING ON THE HEATED SEATS ALSO ON THE DRIVER'S SIDE IT GETS EXTREMLY HOT TOOK IT TO ROCKING NISSAN ON 2 OCCASIONS AND EACH TIME NOTHING CHANGED
Additional Notes:
THE DRIVERS SEAT GETS HOT WITHOUT TURNING ON THE HEATED SEATS ALSO ON THE DRIVER'S SIDE IT GETS EXTREMLY HOT TOOK IT TO ROCKING NISSAN ON 2 OCCASIONS AND EACH TIME NOTHING CHANGED
Mfg Campaign: 11252763
Recall Date: Sep 2, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY NISSAN ROGUE HAS EXPERIENCED THE SAME ISSUE 3 TIMES IN A 2 MONTH PERIOD. 1ST TIME - DRIVING, CROSSING A BUSY INTERSECTION FRONT END SHUDDERED, SHOOK HEAVILY, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE IT TO LOCAL MECHANIC WHO RAN DIAGNOSTICS AND STATED THERE WERE TOO MANY CODES REGARDING THE ELECTRIC SYSTEM AND RECOMMENDED I TAKE IT TO DEALERSHIP. TOOK IT TO LOCAL DEALER, DIAGNOSTICS WERE RUN AGAIN, AND THEY REPORTED THEY WERE NOT SURE OF THE ISSUE, SUSPECTED DAMAGE TO THE MAF SENSOR (WHICH WAS THEN THROWING OFF THE REPORT OF ALL OTHER SENSORS). THEY REPLACED IT WITH NISSAN MANUFACTURED PART AND ELECTRIC TAPE AND I WAS TOLD IT WAS GOOD TO GO. 2ND TIME - STATIONARY MAKING A LEFT ONTO BUSY MAIN STREET, CAR SHUDDERED, STALLED, NO CHECK ENGINE LIGHT COMPLETELY STOPPED. UNABLE TO DRIVE IT, WHEN CHANGING GEARS IT JUST COASTED BACKWARDS (DUE TO THE HILL I WAS ON). HAD IT TOWED TO THE SAME DEALER, TOLD THE SAME THING AS PREVIOUS VISIT 'NOT SURE WHAT'S WRONG, PROBABLY THE SENSOR,' WAS TOLD THEY REPLACED IT AGAIN WITH NISSAN MANUFACTURED PART AND 'TAPED UP REAL GOOD THIS TIME.' HOWEVER COULD NOT GUARANTEE IT WOULDN'T HAPPEN AGAIN, ALSO STILL NO IDEA WHAT EXACTLY CAUSED THE STALLING. 3RD TIME- DRIVING STRAIGHT AFTER BEING STOPPED AT RES LIGHT, CAR STALLS, ENGINE LIGHT BACK ON, AND UNABLE TO DRIVE IT. THE CAR COASTED TO THE NEAREST SHOULDER AND NOW WAITING FOR A TOW TRUCK TO TAKE ME TO A DIFFERENT DEALERSHIP, WHOM HOPEFULLY CAN FIX THE PROBLEM THAT CONTINUES TO HAPPEN.
Corrective Action:
MY NISSAN ROGUE HAS EXPERIENCED THE SAME ISSUE 3 TIMES IN A 2 MONTH PERIOD. 1ST TIME - DRIVING, CROSSING A BUSY INTERSECTION FRONT END SHUDDERED, SHOOK HEAVILY, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE IT TO LOCAL MECHANIC WHO RAN DIAGNOSTICS AND STATED THERE WERE TOO MANY CODES REGARDING THE ELECTRIC SYSTEM AND RECOMMENDED I TAKE IT TO DEALERSHIP. TOOK IT TO LOCAL DEALER, DIAGNOSTICS WERE RUN AGAIN, AND THEY REPORTED THEY WERE NOT SURE OF THE ISSUE, SUSPECTED DAMAGE TO THE MAF SENSOR (WHICH WAS THEN THROWING OFF THE REPORT OF ALL OTHER SENSORS). THEY REPLACED IT WITH NISSAN MANUFACTURED PART AND ELECTRIC TAPE AND I WAS TOLD IT WAS GOOD TO GO. 2ND TIME - STATIONARY MAKING A LEFT ONTO BUSY MAIN STREET, CAR SHUDDERED, STALLED, NO CHECK ENGINE LIGHT COMPLETELY STOPPED. UNABLE TO DRIVE IT, WHEN CHANGING GEARS IT JUST COASTED BACKWARDS (DUE TO THE HILL I WAS ON). HAD IT TOWED TO THE SAME DEALER, TOLD THE SAME THING AS PREVIOUS VISIT 'NOT SURE WHAT'S WRONG, PROBABLY THE SENSOR,' WAS TOLD THEY REPLACED IT AGAIN WITH NISSAN MANUFACTURED PART AND 'TAPED UP REAL GOOD THIS TIME.' HOWEVER COULD NOT GUARANTEE IT WOULDN'T HAPPEN AGAIN, ALSO STILL NO IDEA WHAT EXACTLY CAUSED THE STALLING. 3RD TIME- DRIVING STRAIGHT AFTER BEING STOPPED AT RES LIGHT, CAR STALLS, ENGINE LIGHT BACK ON, AND UNABLE TO DRIVE IT. THE CAR COASTED TO THE NEAREST SHOULDER AND NOW WAITING FOR A TOW TRUCK TO TAKE ME TO A DIFFERENT DEALERSHIP, WHOM HOPEFULLY CAN FIX THE PROBLEM THAT CONTINUES TO HAPPEN.
Additional Notes:
MY NISSAN ROGUE HAS EXPERIENCED THE SAME ISSUE 3 TIMES IN A 2 MONTH PERIOD. 1ST TIME - DRIVING, CROSSING A BUSY INTERSECTION FRONT END SHUDDERED, SHOOK HEAVILY, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE IT TO LOCAL MECHANIC WHO RAN DIAGNOSTICS AND STATED THERE WERE TOO MANY CODES REGARDING THE ELECTRIC SYSTEM AND RECOMMENDED I TAKE IT TO DEALERSHIP. TOOK IT TO LOCAL DEALER, DIAGNOSTICS WERE RUN AGAIN, AND THEY REPORTED THEY WERE NOT SURE OF THE ISSUE, SUSPECTED DAMAGE TO THE MAF SENSOR (WHICH WAS THEN THROWING OFF THE REPORT OF ALL OTHER SENSORS). THEY REPLACED IT WITH NISSAN MANUFACTURED PART AND ELECTRIC TAPE AND I WAS TOLD IT WAS GOOD TO GO. 2ND TIME - STATIONARY MAKING A LEFT ONTO BUSY MAIN STREET, CAR SHUDDERED, STALLED, NO CHECK ENGINE LIGHT COMPLETELY STOPPED. UNABLE TO DRIVE IT, WHEN CHANGING GEARS IT JUST COASTED BACKWARDS (DUE TO THE HILL I WAS ON). HAD IT TOWED TO THE SAME DEALER, TOLD THE SAME THING AS PREVIOUS VISIT 'NOT SURE WHAT'S WRONG, PROBABLY THE SENSOR,' WAS TOLD THEY REPLACED IT AGAIN WITH NISSAN MANUFACTURED PART AND 'TAPED UP REAL GOOD THIS TIME.' HOWEVER COULD NOT GUARANTEE IT WOULDN'T HAPPEN AGAIN, ALSO STILL NO IDEA WHAT EXACTLY CAUSED THE STALLING. 3RD TIME- DRIVING STRAIGHT AFTER BEING STOPPED AT RES LIGHT, CAR STALLS, ENGINE LIGHT BACK ON, AND UNABLE TO DRIVE IT. THE CAR COASTED TO THE NEAREST SHOULDER AND NOW WAITING FOR A TOW TRUCK TO TAKE ME TO A DIFFERENT DEALERSHIP, WHOM HOPEFULLY CAN FIX THE PROBLEM THAT CONTINUES TO HAPPEN.
Mfg Campaign: 11252043
Recall Date: Aug 28, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY NISSAN ROGUE HAS EXPERIENCED THE SAME ISSUE 3 TIMES IN A 2 MONTH PERIOD. 1ST TIME - DRIVING, CROSSING A BUSY INTERSECTION FRONT END SHUDDERED, SHOOK HEAVILY, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE IT TO LOCAL MECHANIC WHO RAN DIAGNOSTICS AND STATED THERE WERE TOO MANY CODES REGARDING THE ELECTRIC SYSTEM AND RECOMMENDED I TAKE IT TO DEALERSHIP. TOOK IT TO LOCAL DEALER, DIAGNOSTICS WERE RUN AGAIN, AND THEY REPORTED THEY WERE NOT SURE OF THE ISSUE, SUSPECTED DAMAGE TO THE MAF SENSOR (WHICH WAS THEN THROWING OFF THE REPORT OF ALL OTHER SENSORS). THEY REPLACED IT WITH NISSAN MANUFACTURED PART AND ELECTRIC TAPE AND I WAS TOLD IT WAS GOOD TO GO. 2ND TIME - STATIONARY MAKING A LEFT ONTO BUSY MAIN STREET, CAR SHUDDERED, STALLED, NO CHECK ENGINE LIGHT COMPLETELY STOPPED. UNABLE TO DRIVE IT, WHEN CHANGING GEARS IT JUST COASTED BACKWARDS (DUE TO THE HILL I WAS ON). HAD IT TOWED TO THE SAME DEALER, TOLD THE SAME THING AS PREVIOUS VISIT 'NOT SURE WHAT'S WRONG, PROBABLY THE SENSOR,' WAS TOLD THEY REPLACED IT AGAIN WITH NISSAN MANUFACTURED PART AND 'TAPED UP REAL GOOD THIS TIME.' HOWEVER COULD NOT GUARANTEE IT WOULDN'T HAPPEN AGAIN, ALSO STILL NO IDEA WHAT EXACTLY CAUSED THE STALLING. 3RD TIME- DRIVING STRAIGHT AFTER BEING STOPPED AT RES LIGHT, CAR STALLS, ENGINE LIGHT BACK ON, AND UNABLE TO DRIVE IT. THE CAR COASTED TO THE NEAREST SHOULDER AND NOW WAITING FOR A TOW TRUCK TO TAKE ME TO A DIFFERENT DEALERSHIP, WHOM HOPEFULLY CAN FIX THE PROBLEM THAT CONTINUES TO HAPPEN.
Corrective Action:
MY NISSAN ROGUE HAS EXPERIENCED THE SAME ISSUE 3 TIMES IN A 2 MONTH PERIOD. 1ST TIME - DRIVING, CROSSING A BUSY INTERSECTION FRONT END SHUDDERED, SHOOK HEAVILY, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE IT TO LOCAL MECHANIC WHO RAN DIAGNOSTICS AND STATED THERE WERE TOO MANY CODES REGARDING THE ELECTRIC SYSTEM AND RECOMMENDED I TAKE IT TO DEALERSHIP. TOOK IT TO LOCAL DEALER, DIAGNOSTICS WERE RUN AGAIN, AND THEY REPORTED THEY WERE NOT SURE OF THE ISSUE, SUSPECTED DAMAGE TO THE MAF SENSOR (WHICH WAS THEN THROWING OFF THE REPORT OF ALL OTHER SENSORS). THEY REPLACED IT WITH NISSAN MANUFACTURED PART AND ELECTRIC TAPE AND I WAS TOLD IT WAS GOOD TO GO. 2ND TIME - STATIONARY MAKING A LEFT ONTO BUSY MAIN STREET, CAR SHUDDERED, STALLED, NO CHECK ENGINE LIGHT COMPLETELY STOPPED. UNABLE TO DRIVE IT, WHEN CHANGING GEARS IT JUST COASTED BACKWARDS (DUE TO THE HILL I WAS ON). HAD IT TOWED TO THE SAME DEALER, TOLD THE SAME THING AS PREVIOUS VISIT 'NOT SURE WHAT'S WRONG, PROBABLY THE SENSOR,' WAS TOLD THEY REPLACED IT AGAIN WITH NISSAN MANUFACTURED PART AND 'TAPED UP REAL GOOD THIS TIME.' HOWEVER COULD NOT GUARANTEE IT WOULDN'T HAPPEN AGAIN, ALSO STILL NO IDEA WHAT EXACTLY CAUSED THE STALLING. 3RD TIME- DRIVING STRAIGHT AFTER BEING STOPPED AT RES LIGHT, CAR STALLS, ENGINE LIGHT BACK ON, AND UNABLE TO DRIVE IT. THE CAR COASTED TO THE NEAREST SHOULDER AND NOW WAITING FOR A TOW TRUCK TO TAKE ME TO A DIFFERENT DEALERSHIP, WHOM HOPEFULLY CAN FIX THE PROBLEM THAT CONTINUES TO HAPPEN.
Additional Notes:
MY NISSAN ROGUE HAS EXPERIENCED THE SAME ISSUE 3 TIMES IN A 2 MONTH PERIOD. 1ST TIME - DRIVING, CROSSING A BUSY INTERSECTION FRONT END SHUDDERED, SHOOK HEAVILY, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE IT TO LOCAL MECHANIC WHO RAN DIAGNOSTICS AND STATED THERE WERE TOO MANY CODES REGARDING THE ELECTRIC SYSTEM AND RECOMMENDED I TAKE IT TO DEALERSHIP. TOOK IT TO LOCAL DEALER, DIAGNOSTICS WERE RUN AGAIN, AND THEY REPORTED THEY WERE NOT SURE OF THE ISSUE, SUSPECTED DAMAGE TO THE MAF SENSOR (WHICH WAS THEN THROWING OFF THE REPORT OF ALL OTHER SENSORS). THEY REPLACED IT WITH NISSAN MANUFACTURED PART AND ELECTRIC TAPE AND I WAS TOLD IT WAS GOOD TO GO. 2ND TIME - STATIONARY MAKING A LEFT ONTO BUSY MAIN STREET, CAR SHUDDERED, STALLED, NO CHECK ENGINE LIGHT COMPLETELY STOPPED. UNABLE TO DRIVE IT, WHEN CHANGING GEARS IT JUST COASTED BACKWARDS (DUE TO THE HILL I WAS ON). HAD IT TOWED TO THE SAME DEALER, TOLD THE SAME THING AS PREVIOUS VISIT 'NOT SURE WHAT'S WRONG, PROBABLY THE SENSOR,' WAS TOLD THEY REPLACED IT AGAIN WITH NISSAN MANUFACTURED PART AND 'TAPED UP REAL GOOD THIS TIME.' HOWEVER COULD NOT GUARANTEE IT WOULDN'T HAPPEN AGAIN, ALSO STILL NO IDEA WHAT EXACTLY CAUSED THE STALLING. 3RD TIME- DRIVING STRAIGHT AFTER BEING STOPPED AT RES LIGHT, CAR STALLS, ENGINE LIGHT BACK ON, AND UNABLE TO DRIVE IT. THE CAR COASTED TO THE NEAREST SHOULDER AND NOW WAITING FOR A TOW TRUCK TO TAKE ME TO A DIFFERENT DEALERSHIP, WHOM HOPEFULLY CAN FIX THE PROBLEM THAT CONTINUES TO HAPPEN.
Mfg Campaign: 11252043
Recall Date: Aug 28, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY NISSAN ROGUE HAS EXPERIENCED THE SAME ISSUE 3 TIMES IN A 2 MONTH PERIOD. 1ST TIME - DRIVING, CROSSING A BUSY INTERSECTION FRONT END SHUDDERED, SHOOK HEAVILY, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE IT TO LOCAL MECHANIC WHO RAN DIAGNOSTICS AND STATED THERE WERE TOO MANY CODES REGARDING THE ELECTRIC SYSTEM AND RECOMMENDED I TAKE IT TO DEALERSHIP. TOOK IT TO LOCAL DEALER, DIAGNOSTICS WERE RUN AGAIN, AND THEY REPORTED THEY WERE NOT SURE OF THE ISSUE, SUSPECTED DAMAGE TO THE MAF SENSOR (WHICH WAS THEN THROWING OFF THE REPORT OF ALL OTHER SENSORS). THEY REPLACED IT WITH NISSAN MANUFACTURED PART AND ELECTRIC TAPE AND I WAS TOLD IT WAS GOOD TO GO. 2ND TIME - STATIONARY MAKING A LEFT ONTO BUSY MAIN STREET, CAR SHUDDERED, STALLED, NO CHECK ENGINE LIGHT COMPLETELY STOPPED. UNABLE TO DRIVE IT, WHEN CHANGING GEARS IT JUST COASTED BACKWARDS (DUE TO THE HILL I WAS ON). HAD IT TOWED TO THE SAME DEALER, TOLD THE SAME THING AS PREVIOUS VISIT 'NOT SURE WHAT'S WRONG, PROBABLY THE SENSOR,' WAS TOLD THEY REPLACED IT AGAIN WITH NISSAN MANUFACTURED PART AND 'TAPED UP REAL GOOD THIS TIME.' HOWEVER COULD NOT GUARANTEE IT WOULDN'T HAPPEN AGAIN, ALSO STILL NO IDEA WHAT EXACTLY CAUSED THE STALLING. 3RD TIME- DRIVING STRAIGHT AFTER BEING STOPPED AT RES LIGHT, CAR STALLS, ENGINE LIGHT BACK ON, AND UNABLE TO DRIVE IT. THE CAR COASTED TO THE NEAREST SHOULDER AND NOW WAITING FOR A TOW TRUCK TO TAKE ME TO A DIFFERENT DEALERSHIP, WHOM HOPEFULLY CAN FIX THE PROBLEM THAT CONTINUES TO HAPPEN.
Corrective Action:
MY NISSAN ROGUE HAS EXPERIENCED THE SAME ISSUE 3 TIMES IN A 2 MONTH PERIOD. 1ST TIME - DRIVING, CROSSING A BUSY INTERSECTION FRONT END SHUDDERED, SHOOK HEAVILY, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE IT TO LOCAL MECHANIC WHO RAN DIAGNOSTICS AND STATED THERE WERE TOO MANY CODES REGARDING THE ELECTRIC SYSTEM AND RECOMMENDED I TAKE IT TO DEALERSHIP. TOOK IT TO LOCAL DEALER, DIAGNOSTICS WERE RUN AGAIN, AND THEY REPORTED THEY WERE NOT SURE OF THE ISSUE, SUSPECTED DAMAGE TO THE MAF SENSOR (WHICH WAS THEN THROWING OFF THE REPORT OF ALL OTHER SENSORS). THEY REPLACED IT WITH NISSAN MANUFACTURED PART AND ELECTRIC TAPE AND I WAS TOLD IT WAS GOOD TO GO. 2ND TIME - STATIONARY MAKING A LEFT ONTO BUSY MAIN STREET, CAR SHUDDERED, STALLED, NO CHECK ENGINE LIGHT COMPLETELY STOPPED. UNABLE TO DRIVE IT, WHEN CHANGING GEARS IT JUST COASTED BACKWARDS (DUE TO THE HILL I WAS ON). HAD IT TOWED TO THE SAME DEALER, TOLD THE SAME THING AS PREVIOUS VISIT 'NOT SURE WHAT'S WRONG, PROBABLY THE SENSOR,' WAS TOLD THEY REPLACED IT AGAIN WITH NISSAN MANUFACTURED PART AND 'TAPED UP REAL GOOD THIS TIME.' HOWEVER COULD NOT GUARANTEE IT WOULDN'T HAPPEN AGAIN, ALSO STILL NO IDEA WHAT EXACTLY CAUSED THE STALLING. 3RD TIME- DRIVING STRAIGHT AFTER BEING STOPPED AT RES LIGHT, CAR STALLS, ENGINE LIGHT BACK ON, AND UNABLE TO DRIVE IT. THE CAR COASTED TO THE NEAREST SHOULDER AND NOW WAITING FOR A TOW TRUCK TO TAKE ME TO A DIFFERENT DEALERSHIP, WHOM HOPEFULLY CAN FIX THE PROBLEM THAT CONTINUES TO HAPPEN.
Additional Notes:
MY NISSAN ROGUE HAS EXPERIENCED THE SAME ISSUE 3 TIMES IN A 2 MONTH PERIOD. 1ST TIME - DRIVING, CROSSING A BUSY INTERSECTION FRONT END SHUDDERED, SHOOK HEAVILY, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE IT TO LOCAL MECHANIC WHO RAN DIAGNOSTICS AND STATED THERE WERE TOO MANY CODES REGARDING THE ELECTRIC SYSTEM AND RECOMMENDED I TAKE IT TO DEALERSHIP. TOOK IT TO LOCAL DEALER, DIAGNOSTICS WERE RUN AGAIN, AND THEY REPORTED THEY WERE NOT SURE OF THE ISSUE, SUSPECTED DAMAGE TO THE MAF SENSOR (WHICH WAS THEN THROWING OFF THE REPORT OF ALL OTHER SENSORS). THEY REPLACED IT WITH NISSAN MANUFACTURED PART AND ELECTRIC TAPE AND I WAS TOLD IT WAS GOOD TO GO. 2ND TIME - STATIONARY MAKING A LEFT ONTO BUSY MAIN STREET, CAR SHUDDERED, STALLED, NO CHECK ENGINE LIGHT COMPLETELY STOPPED. UNABLE TO DRIVE IT, WHEN CHANGING GEARS IT JUST COASTED BACKWARDS (DUE TO THE HILL I WAS ON). HAD IT TOWED TO THE SAME DEALER, TOLD THE SAME THING AS PREVIOUS VISIT 'NOT SURE WHAT'S WRONG, PROBABLY THE SENSOR,' WAS TOLD THEY REPLACED IT AGAIN WITH NISSAN MANUFACTURED PART AND 'TAPED UP REAL GOOD THIS TIME.' HOWEVER COULD NOT GUARANTEE IT WOULDN'T HAPPEN AGAIN, ALSO STILL NO IDEA WHAT EXACTLY CAUSED THE STALLING. 3RD TIME- DRIVING STRAIGHT AFTER BEING STOPPED AT RES LIGHT, CAR STALLS, ENGINE LIGHT BACK ON, AND UNABLE TO DRIVE IT. THE CAR COASTED TO THE NEAREST SHOULDER AND NOW WAITING FOR A TOW TRUCK TO TAKE ME TO A DIFFERENT DEALERSHIP, WHOM HOPEFULLY CAN FIX THE PROBLEM THAT CONTINUES TO HAPPEN.
Mfg Campaign: 11252043
Recall Date: Aug 28, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MAINTENANCE-'OTHER' LIGHT COMES ON AFTER STARTING AUTO. SERVICE TECH 'DISCONNECTED' WARNING WITHOUT DETECTING WHAT WARNING WAS ABOUT. AUTO WAS IN FOR REGULAR SERVICE. SERVICE ADVISER WAS CONTACTED NEXT DAY WITH ZERO RETURN CALLS WITHIN TWO DAYS.
Corrective Action:
MAINTENANCE-'OTHER' LIGHT COMES ON AFTER STARTING AUTO. SERVICE TECH 'DISCONNECTED' WARNING WITHOUT DETECTING WHAT WARNING WAS ABOUT. AUTO WAS IN FOR REGULAR SERVICE. SERVICE ADVISER WAS CONTACTED NEXT DAY WITH ZERO RETURN CALLS WITHIN TWO DAYS.
Additional Notes:
MAINTENANCE-'OTHER' LIGHT COMES ON AFTER STARTING AUTO. SERVICE TECH 'DISCONNECTED' WARNING WITHOUT DETECTING WHAT WARNING WAS ABOUT. AUTO WAS IN FOR REGULAR SERVICE. SERVICE ADVISER WAS CONTACTED NEXT DAY WITH ZERO RETURN CALLS WITHIN TWO DAYS.
Mfg Campaign: 11246323
Recall Date: Aug 26, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE FORWARD COLLISION SENSOR SUDDENLY ACTIVATED ALTHOUGH THERE WERE NO VEHICLES NEARBY. THE VEHICLE WAS TAKEN TO PASSPORT NISSAN (5000 AUTH WAY, CAMP SPRINGS, MD 20746, 301-423-8400) WHERE IT WAS DIAGNOSED THAT THE FORWARD COLLISION SENSOR FAILED. THE SENSOR WAS RESET, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 36461096. NISSAN STATED THAT IT WOULD BE A FOUR WEEK WAIT FOR AN INSPECTOR TO DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS 10,472.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE FORWARD COLLISION SENSOR SUDDENLY ACTIVATED ALTHOUGH THERE WERE NO VEHICLES NEARBY. THE VEHICLE WAS TAKEN TO PASSPORT NISSAN (5000 AUTH WAY, CAMP SPRINGS, MD 20746, 301-423-8400) WHERE IT WAS DIAGNOSED THAT THE FORWARD COLLISION SENSOR FAILED. THE SENSOR WAS RESET, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 36461096. NISSAN STATED THAT IT WOULD BE A FOUR WEEK WAIT FOR AN INSPECTOR TO DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS 10,472.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE FORWARD COLLISION SENSOR SUDDENLY ACTIVATED ALTHOUGH THERE WERE NO VEHICLES NEARBY. THE VEHICLE WAS TAKEN TO PASSPORT NISSAN (5000 AUTH WAY, CAMP SPRINGS, MD 20746, 301-423-8400) WHERE IT WAS DIAGNOSED THAT THE FORWARD COLLISION SENSOR FAILED. THE SENSOR WAS RESET, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 36461096. NISSAN STATED THAT IT WOULD BE A FOUR WEEK WAIT FOR AN INSPECTOR TO DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS 10,472.
Mfg Campaign: 11245903
Recall Date: Aug 22, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING 35 DOWN THE ROAD WHEN ALL OF A SUDDEN MY EMERGENCY BRAKING SYSTEM STARTING STOPPING MY VEHICLE ABRUPTLY ALARMS AND FLASHING LIGHTS GOING OFF. THERE WERE NO CARS IN FRONT OF ME. JUST OUT OF THE BLUE. MY VEHICLE ONLY HAS 6500 MILES ON IT. I WAS VERY FRIGHTENED. I CALLED NISSAN AND THEY DID NOT SEEM TO CONCERNED AND DIDN'T KNOW WHAT TO TELL ME. THEY CAN GET ME IN TO LOOK AT IT IN 5 DAYS. IN THE MEAN TIME I AM FRIGHTENED TO DRIVE IT BUT HAVE NO CHOICE SINCE I WORK OUT OF STATE.
Corrective Action:
DRIVING 35 DOWN THE ROAD WHEN ALL OF A SUDDEN MY EMERGENCY BRAKING SYSTEM STARTING STOPPING MY VEHICLE ABRUPTLY ALARMS AND FLASHING LIGHTS GOING OFF. THERE WERE NO CARS IN FRONT OF ME. JUST OUT OF THE BLUE. MY VEHICLE ONLY HAS 6500 MILES ON IT. I WAS VERY FRIGHTENED. I CALLED NISSAN AND THEY DID NOT SEEM TO CONCERNED AND DIDN'T KNOW WHAT TO TELL ME. THEY CAN GET ME IN TO LOOK AT IT IN 5 DAYS. IN THE MEAN TIME I AM FRIGHTENED TO DRIVE IT BUT HAVE NO CHOICE SINCE I WORK OUT OF STATE.
Additional Notes:
DRIVING 35 DOWN THE ROAD WHEN ALL OF A SUDDEN MY EMERGENCY BRAKING SYSTEM STARTING STOPPING MY VEHICLE ABRUPTLY ALARMS AND FLASHING LIGHTS GOING OFF. THERE WERE NO CARS IN FRONT OF ME. JUST OUT OF THE BLUE. MY VEHICLE ONLY HAS 6500 MILES ON IT. I WAS VERY FRIGHTENED. I CALLED NISSAN AND THEY DID NOT SEEM TO CONCERNED AND DIDN'T KNOW WHAT TO TELL ME. THEY CAN GET ME IN TO LOOK AT IT IN 5 DAYS. IN THE MEAN TIME I AM FRIGHTENED TO DRIVE IT BUT HAVE NO CHOICE SINCE I WORK OUT OF STATE.
Mfg Campaign: 11245415
Recall Date: Aug 21, 2019
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THERE IS SEPARATION (GAP) OCCURRING BETWEEN THE FRONT BUMPER COVER AND FENDERS ON BOTH SIDES OF THE VEHICLE. THERE IS ALSO SEPARATION (GAP) OCCURRING BETWEEN THE REAR BUMPER COVER AND QUARTER PANELS. THIS IS NOT NORMAL FOR A BRAND NEW VEHICLE AS I PURCHASED IT NEW. THE MAJOR CONCERN IS THAT WHETHER THE PANELS WILL SEPARATE WHILE DRIVING AND CAUSE A MAJOR ACCIDENT THAT COULD RESULT IN INJURIES TO OCCUPANTS OF MY VEHICLE OR OTHERS. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP OF PURCHASE AND THEY REPAIRED ONLY THE LEFT FRONT SIDE SO I AM NOT SATISFIED AS I CAN STILL SEE THE GAPS. THERE SHOULD NOT BE ANY GAPS BETWEEN THE PANELS AT ALL. IT IS STRESSFUL HAVING TO DRIVE A VEHICLE WHILE WORRYING ABOUT IF SOMETHING COULD HAPPEN. I HAVE CONTACTED NISSAN USA ABOUT THE ISSUE. NOT SURE EXACTLY WHEN THE GAP STARTED BUT NOTICED IT AROUND 08/01/2019. THE VEHICLE HAS NEVER BEEN IN ACCIDENT OR ANYTHING.
Corrective Action:
THERE IS SEPARATION (GAP) OCCURRING BETWEEN THE FRONT BUMPER COVER AND FENDERS ON BOTH SIDES OF THE VEHICLE. THERE IS ALSO SEPARATION (GAP) OCCURRING BETWEEN THE REAR BUMPER COVER AND QUARTER PANELS. THIS IS NOT NORMAL FOR A BRAND NEW VEHICLE AS I PURCHASED IT NEW. THE MAJOR CONCERN IS THAT WHETHER THE PANELS WILL SEPARATE WHILE DRIVING AND CAUSE A MAJOR ACCIDENT THAT COULD RESULT IN INJURIES TO OCCUPANTS OF MY VEHICLE OR OTHERS. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP OF PURCHASE AND THEY REPAIRED ONLY THE LEFT FRONT SIDE SO I AM NOT SATISFIED AS I CAN STILL SEE THE GAPS. THERE SHOULD NOT BE ANY GAPS BETWEEN THE PANELS AT ALL. IT IS STRESSFUL HAVING TO DRIVE A VEHICLE WHILE WORRYING ABOUT IF SOMETHING COULD HAPPEN. I HAVE CONTACTED NISSAN USA ABOUT THE ISSUE. NOT SURE EXACTLY WHEN THE GAP STARTED BUT NOTICED IT AROUND 08/01/2019. THE VEHICLE HAS NEVER BEEN IN ACCIDENT OR ANYTHING.
Additional Notes:
THERE IS SEPARATION (GAP) OCCURRING BETWEEN THE FRONT BUMPER COVER AND FENDERS ON BOTH SIDES OF THE VEHICLE. THERE IS ALSO SEPARATION (GAP) OCCURRING BETWEEN THE REAR BUMPER COVER AND QUARTER PANELS. THIS IS NOT NORMAL FOR A BRAND NEW VEHICLE AS I PURCHASED IT NEW. THE MAJOR CONCERN IS THAT WHETHER THE PANELS WILL SEPARATE WHILE DRIVING AND CAUSE A MAJOR ACCIDENT THAT COULD RESULT IN INJURIES TO OCCUPANTS OF MY VEHICLE OR OTHERS. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP OF PURCHASE AND THEY REPAIRED ONLY THE LEFT FRONT SIDE SO I AM NOT SATISFIED AS I CAN STILL SEE THE GAPS. THERE SHOULD NOT BE ANY GAPS BETWEEN THE PANELS AT ALL. IT IS STRESSFUL HAVING TO DRIVE A VEHICLE WHILE WORRYING ABOUT IF SOMETHING COULD HAPPEN. I HAVE CONTACTED NISSAN USA ABOUT THE ISSUE. NOT SURE EXACTLY WHEN THE GAP STARTED BUT NOTICED IT AROUND 08/01/2019. THE VEHICLE HAS NEVER BEEN IN ACCIDENT OR ANYTHING.
Mfg Campaign: 11244351
Recall Date: Aug 16, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL 2 OCCASIONS VEHICLE WAS IN MOTION, ONCE 35+ MPH AND 40MPH. CAR LITERALLY STOPPED IN THE MIDDLE OF THE ROAD WITH MOVING TRAFFIC. DEALERSHIP CLAIMED IT WAS THE SENSOR THE FIRST TIME & SWITCHED IT. HAPPENED SECOND TIME TODAY & ALMOST CAUSED MULTIPLE FATAL WRECKS. BOTH TIMES ON BUSY ROADS & THIS TIME EXITING A BRIDGE INTO ON COMING TRAFFIC AND MULTIPLE LANES. I'M SCARED TO DRIVE THIS VEHICLE. BOUGHT IT BRAND NEW. FIST COUPLE MONTHS HAD SENT VIDEO AND REPORTED ON 3 OCCASIONS WHERE THE RADIO SCREEN WAS ALSO DEFECTIVE AND THEY REPLACED IT. ON BOTH OCCASIONS THIS HAS BEEN TRAUMATIZING AND JUST LOOKING AT THE COMPUTER IS NOT ENOUGH! I PUT DOWN $8K AND TRADED IN A VEHICLE TO BUY MY FIRST NEW CAR, ONLY FOR IT TO BECOME A DEATH TRAP!
Corrective Action:
TAKATA RECALL 2 OCCASIONS VEHICLE WAS IN MOTION, ONCE 35+ MPH AND 40MPH. CAR LITERALLY STOPPED IN THE MIDDLE OF THE ROAD WITH MOVING TRAFFIC. DEALERSHIP CLAIMED IT WAS THE SENSOR THE FIRST TIME & SWITCHED IT. HAPPENED SECOND TIME TODAY & ALMOST CAUSED MULTIPLE FATAL WRECKS. BOTH TIMES ON BUSY ROADS & THIS TIME EXITING A BRIDGE INTO ON COMING TRAFFIC AND MULTIPLE LANES. I'M SCARED TO DRIVE THIS VEHICLE. BOUGHT IT BRAND NEW. FIST COUPLE MONTHS HAD SENT VIDEO AND REPORTED ON 3 OCCASIONS WHERE THE RADIO SCREEN WAS ALSO DEFECTIVE AND THEY REPLACED IT. ON BOTH OCCASIONS THIS HAS BEEN TRAUMATIZING AND JUST LOOKING AT THE COMPUTER IS NOT ENOUGH! I PUT DOWN $8K AND TRADED IN A VEHICLE TO BUY MY FIRST NEW CAR, ONLY FOR IT TO BECOME A DEATH TRAP!
Additional Notes:
TAKATA RECALL 2 OCCASIONS VEHICLE WAS IN MOTION, ONCE 35+ MPH AND 40MPH. CAR LITERALLY STOPPED IN THE MIDDLE OF THE ROAD WITH MOVING TRAFFIC. DEALERSHIP CLAIMED IT WAS THE SENSOR THE FIRST TIME & SWITCHED IT. HAPPENED SECOND TIME TODAY & ALMOST CAUSED MULTIPLE FATAL WRECKS. BOTH TIMES ON BUSY ROADS & THIS TIME EXITING A BRIDGE INTO ON COMING TRAFFIC AND MULTIPLE LANES. I'M SCARED TO DRIVE THIS VEHICLE. BOUGHT IT BRAND NEW. FIST COUPLE MONTHS HAD SENT VIDEO AND REPORTED ON 3 OCCASIONS WHERE THE RADIO SCREEN WAS ALSO DEFECTIVE AND THEY REPLACED IT. ON BOTH OCCASIONS THIS HAS BEEN TRAUMATIZING AND JUST LOOKING AT THE COMPUTER IS NOT ENOUGH! I PUT DOWN $8K AND TRADED IN A VEHICLE TO BUY MY FIRST NEW CAR, ONLY FOR IT TO BECOME A DEATH TRAP!
Mfg Campaign: 11244394
Recall Date: Aug 16, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL 2 OCCASIONS VEHICLE WAS IN MOTION, ONCE 35+ MPH AND 40MPH. CAR LITERALLY STOPPED IN THE MIDDLE OF THE ROAD WITH MOVING TRAFFIC. DEALERSHIP CLAIMED IT WAS THE SENSOR THE FIRST TIME & SWITCHED IT. HAPPENED SECOND TIME TODAY & ALMOST CAUSED MULTIPLE FATAL WRECKS. BOTH TIMES ON BUSY ROADS & THIS TIME EXITING A BRIDGE INTO ON COMING TRAFFIC AND MULTIPLE LANES. I'M SCARED TO DRIVE THIS VEHICLE. BOUGHT IT BRAND NEW. FIST COUPLE MONTHS HAD SENT VIDEO AND REPORTED ON 3 OCCASIONS WHERE THE RADIO SCREEN WAS ALSO DEFECTIVE AND THEY REPLACED IT. ON BOTH OCCASIONS THIS HAS BEEN TRAUMATIZING AND JUST LOOKING AT THE COMPUTER IS NOT ENOUGH! I PUT DOWN $8K AND TRADED IN A VEHICLE TO BUY MY FIRST NEW CAR, ONLY FOR IT TO BECOME A DEATH TRAP!
Corrective Action:
TAKATA RECALL 2 OCCASIONS VEHICLE WAS IN MOTION, ONCE 35+ MPH AND 40MPH. CAR LITERALLY STOPPED IN THE MIDDLE OF THE ROAD WITH MOVING TRAFFIC. DEALERSHIP CLAIMED IT WAS THE SENSOR THE FIRST TIME & SWITCHED IT. HAPPENED SECOND TIME TODAY & ALMOST CAUSED MULTIPLE FATAL WRECKS. BOTH TIMES ON BUSY ROADS & THIS TIME EXITING A BRIDGE INTO ON COMING TRAFFIC AND MULTIPLE LANES. I'M SCARED TO DRIVE THIS VEHICLE. BOUGHT IT BRAND NEW. FIST COUPLE MONTHS HAD SENT VIDEO AND REPORTED ON 3 OCCASIONS WHERE THE RADIO SCREEN WAS ALSO DEFECTIVE AND THEY REPLACED IT. ON BOTH OCCASIONS THIS HAS BEEN TRAUMATIZING AND JUST LOOKING AT THE COMPUTER IS NOT ENOUGH! I PUT DOWN $8K AND TRADED IN A VEHICLE TO BUY MY FIRST NEW CAR, ONLY FOR IT TO BECOME A DEATH TRAP!
Additional Notes:
TAKATA RECALL 2 OCCASIONS VEHICLE WAS IN MOTION, ONCE 35+ MPH AND 40MPH. CAR LITERALLY STOPPED IN THE MIDDLE OF THE ROAD WITH MOVING TRAFFIC. DEALERSHIP CLAIMED IT WAS THE SENSOR THE FIRST TIME & SWITCHED IT. HAPPENED SECOND TIME TODAY & ALMOST CAUSED MULTIPLE FATAL WRECKS. BOTH TIMES ON BUSY ROADS & THIS TIME EXITING A BRIDGE INTO ON COMING TRAFFIC AND MULTIPLE LANES. I'M SCARED TO DRIVE THIS VEHICLE. BOUGHT IT BRAND NEW. FIST COUPLE MONTHS HAD SENT VIDEO AND REPORTED ON 3 OCCASIONS WHERE THE RADIO SCREEN WAS ALSO DEFECTIVE AND THEY REPLACED IT. ON BOTH OCCASIONS THIS HAS BEEN TRAUMATIZING AND JUST LOOKING AT THE COMPUTER IS NOT ENOUGH! I PUT DOWN $8K AND TRADED IN A VEHICLE TO BUY MY FIRST NEW CAR, ONLY FOR IT TO BECOME A DEATH TRAP!
Mfg Campaign: 11244394
Recall Date: Aug 16, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 30 MPH, THE AUTOMATIC EMERGENCY BRAKING FEATURE ENGAGED AS AN ABNORMAL BEEPING NOISE WAS HEARD AND THE EMERGENCY BRAKING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE STOPPED AS A RESULT THE CONTACT WAS REAR ENDED. THE CONTACT STATED THAT SHE WAS SORE AND SOUGHT MEDICAL ATTENTION FROM A CHIROPRACTOR. THE CONTACT WAS UNAWARE IF THE OTHER DRIVER SOUGHT MEDICAL ATTENTION. A POLICE OFFICER WAS ON THE SCENE BUT IT WAS NOT DETERMINED IF A REPORT WAS FILED. THE DEALER OR INDEPENDENT MECHANIC WAS NOT CONTACTED. THE VEHICLE FAILURE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CONTACT STATED THAT SHE WAS UNCOMFORTABLE DRIVING THE VEHICLE. *DT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 30 MPH, THE AUTOMATIC EMERGENCY BRAKING FEATURE ENGAGED AS AN ABNORMAL BEEPING NOISE WAS HEARD AND THE EMERGENCY BRAKING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE STOPPED AS A RESULT THE CONTACT WAS REAR ENDED. THE CONTACT STATED THAT SHE WAS SORE AND SOUGHT MEDICAL ATTENTION FROM A CHIROPRACTOR. THE CONTACT WAS UNAWARE IF THE OTHER DRIVER SOUGHT MEDICAL ATTENTION. A POLICE OFFICER WAS ON THE SCENE BUT IT WAS NOT DETERMINED IF A REPORT WAS FILED. THE DEALER OR INDEPENDENT MECHANIC WAS NOT CONTACTED. THE VEHICLE FAILURE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CONTACT STATED THAT SHE WAS UNCOMFORTABLE DRIVING THE VEHICLE. *DT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 30 MPH, THE AUTOMATIC EMERGENCY BRAKING FEATURE ENGAGED AS AN ABNORMAL BEEPING NOISE WAS HEARD AND THE EMERGENCY BRAKING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE STOPPED AS A RESULT THE CONTACT WAS REAR ENDED. THE CONTACT STATED THAT SHE WAS SORE AND SOUGHT MEDICAL ATTENTION FROM A CHIROPRACTOR. THE CONTACT WAS UNAWARE IF THE OTHER DRIVER SOUGHT MEDICAL ATTENTION. A POLICE OFFICER WAS ON THE SCENE BUT IT WAS NOT DETERMINED IF A REPORT WAS FILED. THE DEALER OR INDEPENDENT MECHANIC WAS NOT CONTACTED. THE VEHICLE FAILURE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CONTACT STATED THAT SHE WAS UNCOMFORTABLE DRIVING THE VEHICLE. *DT *TR
Mfg Campaign: 11244399
Recall Date: Aug 16, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE MOVING AT BOTH HIGHWAY SPEEDS OR SPEEDS BETWEEN 20 -40 MPH, THE EMERGENCY BRAKING SYSTEM WOULD ENGAGE WITHOUT WARNING AND WITHOUT AN OBJECT IN FRONT OF THE VEHICLE. THIS WOULD CAUSE THE BRAKES TO ENGAGE, THE VEHICLE TO SHUDDER UNTIL I COULD RE-TAKE CONTROL, AND AN ERROR ALERT ON THE DASH BOARD. THE DEALER'S RECOMMENDATION WAS TO TURN OFF THE RADAR ASSISTED EMERGENCY BRAKING EVERY TIME I GOT INTO THE VEHICLE, AS IT WAS A "FLAWED TECHNOLOGY". AFTER MULTIPLE EVENTS AND TRIPS TO THE DEALER, THEY REPLACED THE PART AND UPDATED THE SOFTWARE.
Corrective Action:
WHILE MOVING AT BOTH HIGHWAY SPEEDS OR SPEEDS BETWEEN 20 -40 MPH, THE EMERGENCY BRAKING SYSTEM WOULD ENGAGE WITHOUT WARNING AND WITHOUT AN OBJECT IN FRONT OF THE VEHICLE. THIS WOULD CAUSE THE BRAKES TO ENGAGE, THE VEHICLE TO SHUDDER UNTIL I COULD RE-TAKE CONTROL, AND AN ERROR ALERT ON THE DASH BOARD. THE DEALER'S RECOMMENDATION WAS TO TURN OFF THE RADAR ASSISTED EMERGENCY BRAKING EVERY TIME I GOT INTO THE VEHICLE, AS IT WAS A "FLAWED TECHNOLOGY". AFTER MULTIPLE EVENTS AND TRIPS TO THE DEALER, THEY REPLACED THE PART AND UPDATED THE SOFTWARE.
Additional Notes:
WHILE MOVING AT BOTH HIGHWAY SPEEDS OR SPEEDS BETWEEN 20 -40 MPH, THE EMERGENCY BRAKING SYSTEM WOULD ENGAGE WITHOUT WARNING AND WITHOUT AN OBJECT IN FRONT OF THE VEHICLE. THIS WOULD CAUSE THE BRAKES TO ENGAGE, THE VEHICLE TO SHUDDER UNTIL I COULD RE-TAKE CONTROL, AND AN ERROR ALERT ON THE DASH BOARD. THE DEALER'S RECOMMENDATION WAS TO TURN OFF THE RADAR ASSISTED EMERGENCY BRAKING EVERY TIME I GOT INTO THE VEHICLE, AS IT WAS A "FLAWED TECHNOLOGY". AFTER MULTIPLE EVENTS AND TRIPS TO THE DEALER, THEY REPLACED THE PART AND UPDATED THE SOFTWARE.
Mfg Campaign: 11243910
Recall Date: Aug 14, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE MOVING AT BOTH HIGHWAY SPEEDS OR SPEEDS BETWEEN 20 -40 MPH, THE EMERGENCY BRAKING SYSTEM WOULD ENGAGE WITHOUT WARNING AND WITHOUT AN OBJECT IN FRONT OF THE VEHICLE. THIS WOULD CAUSE THE BRAKES TO ENGAGE, THE VEHICLE TO SHUDDER UNTIL I COULD RE-TAKE CONTROL, AND AN ERROR ALERT ON THE DASH BOARD. THE DEALER'S RECOMMENDATION WAS TO TURN OFF THE RADAR ASSISTED EMERGENCY BRAKING EVERY TIME I GOT INTO THE VEHICLE, AS IT WAS A "FLAWED TECHNOLOGY". AFTER MULTIPLE EVENTS AND TRIPS TO THE DEALER, THEY REPLACED THE PART AND UPDATED THE SOFTWARE.
Corrective Action:
WHILE MOVING AT BOTH HIGHWAY SPEEDS OR SPEEDS BETWEEN 20 -40 MPH, THE EMERGENCY BRAKING SYSTEM WOULD ENGAGE WITHOUT WARNING AND WITHOUT AN OBJECT IN FRONT OF THE VEHICLE. THIS WOULD CAUSE THE BRAKES TO ENGAGE, THE VEHICLE TO SHUDDER UNTIL I COULD RE-TAKE CONTROL, AND AN ERROR ALERT ON THE DASH BOARD. THE DEALER'S RECOMMENDATION WAS TO TURN OFF THE RADAR ASSISTED EMERGENCY BRAKING EVERY TIME I GOT INTO THE VEHICLE, AS IT WAS A "FLAWED TECHNOLOGY". AFTER MULTIPLE EVENTS AND TRIPS TO THE DEALER, THEY REPLACED THE PART AND UPDATED THE SOFTWARE.
Additional Notes:
WHILE MOVING AT BOTH HIGHWAY SPEEDS OR SPEEDS BETWEEN 20 -40 MPH, THE EMERGENCY BRAKING SYSTEM WOULD ENGAGE WITHOUT WARNING AND WITHOUT AN OBJECT IN FRONT OF THE VEHICLE. THIS WOULD CAUSE THE BRAKES TO ENGAGE, THE VEHICLE TO SHUDDER UNTIL I COULD RE-TAKE CONTROL, AND AN ERROR ALERT ON THE DASH BOARD. THE DEALER'S RECOMMENDATION WAS TO TURN OFF THE RADAR ASSISTED EMERGENCY BRAKING EVERY TIME I GOT INTO THE VEHICLE, AS IT WAS A "FLAWED TECHNOLOGY". AFTER MULTIPLE EVENTS AND TRIPS TO THE DEALER, THEY REPLACED THE PART AND UPDATED THE SOFTWARE.
Mfg Campaign: 11243910
Recall Date: Aug 14, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2 OCCURANCES, THE AEBS SYSTEM ENGAGED/DECELLERATED WHILE TRAVELING 35 MPH WITH NO VEHICLES ON EITHER SIDE OF THE ROADWAY-WARNING ON THE DISPLAY WERE ACTIVATED. THIS OCURRED ON A CITY STREET. 2ND EVENT - OCURRED ON A CITY STREET WHILE I WAS ALREADY SLOWING FOR A VEHICLE STOPPED AT A RED LIGHT AT AN INTERSECTION MORE 4 CAR LENGTHS AHEAD. THE AEBS ENGAGED, CLEARLY SENSING THE ABS SYSTEM WAS ENGAGED, THE BRAKE PEDAL BECAME UNRESPONSIVE AS IF THE ENGINE WAS OFF. TRAVELING 15 MPH WHEN THIS BEGAN. THE VEHICLE AHEAD OF ME WAS STRUCK, THE BRAKE PEDAL STILL UNRESPONSIVE CAUSED A SECOND CONTACT WITH THE VEHICLE WHILE THE VEHICLE WAS STILL IN ABS MODE. THE BRAKES WERE NOT PUMPED DURING THIS ENTIRE INCIDENT. NO INJURIES, BUT CONSIDERABLE DAMAGE TO VEHICLE #1.
Corrective Action:
2 OCCURANCES, THE AEBS SYSTEM ENGAGED/DECELLERATED WHILE TRAVELING 35 MPH WITH NO VEHICLES ON EITHER SIDE OF THE ROADWAY-WARNING ON THE DISPLAY WERE ACTIVATED. THIS OCURRED ON A CITY STREET. 2ND EVENT - OCURRED ON A CITY STREET WHILE I WAS ALREADY SLOWING FOR A VEHICLE STOPPED AT A RED LIGHT AT AN INTERSECTION MORE 4 CAR LENGTHS AHEAD. THE AEBS ENGAGED, CLEARLY SENSING THE ABS SYSTEM WAS ENGAGED, THE BRAKE PEDAL BECAME UNRESPONSIVE AS IF THE ENGINE WAS OFF. TRAVELING 15 MPH WHEN THIS BEGAN. THE VEHICLE AHEAD OF ME WAS STRUCK, THE BRAKE PEDAL STILL UNRESPONSIVE CAUSED A SECOND CONTACT WITH THE VEHICLE WHILE THE VEHICLE WAS STILL IN ABS MODE. THE BRAKES WERE NOT PUMPED DURING THIS ENTIRE INCIDENT. NO INJURIES, BUT CONSIDERABLE DAMAGE TO VEHICLE #1.
Additional Notes:
2 OCCURANCES, THE AEBS SYSTEM ENGAGED/DECELLERATED WHILE TRAVELING 35 MPH WITH NO VEHICLES ON EITHER SIDE OF THE ROADWAY-WARNING ON THE DISPLAY WERE ACTIVATED. THIS OCURRED ON A CITY STREET. 2ND EVENT - OCURRED ON A CITY STREET WHILE I WAS ALREADY SLOWING FOR A VEHICLE STOPPED AT A RED LIGHT AT AN INTERSECTION MORE 4 CAR LENGTHS AHEAD. THE AEBS ENGAGED, CLEARLY SENSING THE ABS SYSTEM WAS ENGAGED, THE BRAKE PEDAL BECAME UNRESPONSIVE AS IF THE ENGINE WAS OFF. TRAVELING 15 MPH WHEN THIS BEGAN. THE VEHICLE AHEAD OF ME WAS STRUCK, THE BRAKE PEDAL STILL UNRESPONSIVE CAUSED A SECOND CONTACT WITH THE VEHICLE WHILE THE VEHICLE WAS STILL IN ABS MODE. THE BRAKES WERE NOT PUMPED DURING THIS ENTIRE INCIDENT. NO INJURIES, BUT CONSIDERABLE DAMAGE TO VEHICLE #1.
Mfg Campaign: 11243153
Recall Date: Aug 11, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
2018 NISSAN ROGUES AUTOMATIC BRAKING FEATURE ENGAGES WITHOUT WARNING UNDER NORMAL DRIVING CONDITIONS WITH NO THREAT OF EMERGENCY. AUTOMATIC BRAKING HAS BROUGHT THE CAR TO A FULL STOP AT OVER 30MPH CREATING A MAJOR SAFETY CONCERN. CURRENTLY THE SENSOR AT FAULT IS ONLY BEING REPAIRED UNDER WARRANTY AT 2K$. THE CONDITION HAS HAPPENED ON THE HIGHWAY AT HIGHWAY SPEED, ON HEAVY INCLINES, AND CAN BE REPLICATED IN PARKING GARAGES WITH HEAVY SLOPE. I CAN RECREATE THIS ISSUE WITH PARKING GARAGE INCLINES AT ANY SPEED AND HAVE VIDEO DOCUMENTATION
Corrective Action:
2018 NISSAN ROGUES AUTOMATIC BRAKING FEATURE ENGAGES WITHOUT WARNING UNDER NORMAL DRIVING CONDITIONS WITH NO THREAT OF EMERGENCY. AUTOMATIC BRAKING HAS BROUGHT THE CAR TO A FULL STOP AT OVER 30MPH CREATING A MAJOR SAFETY CONCERN. CURRENTLY THE SENSOR AT FAULT IS ONLY BEING REPAIRED UNDER WARRANTY AT 2K$. THE CONDITION HAS HAPPENED ON THE HIGHWAY AT HIGHWAY SPEED, ON HEAVY INCLINES, AND CAN BE REPLICATED IN PARKING GARAGES WITH HEAVY SLOPE. I CAN RECREATE THIS ISSUE WITH PARKING GARAGE INCLINES AT ANY SPEED AND HAVE VIDEO DOCUMENTATION
Additional Notes:
2018 NISSAN ROGUES AUTOMATIC BRAKING FEATURE ENGAGES WITHOUT WARNING UNDER NORMAL DRIVING CONDITIONS WITH NO THREAT OF EMERGENCY. AUTOMATIC BRAKING HAS BROUGHT THE CAR TO A FULL STOP AT OVER 30MPH CREATING A MAJOR SAFETY CONCERN. CURRENTLY THE SENSOR AT FAULT IS ONLY BEING REPAIRED UNDER WARRANTY AT 2K$. THE CONDITION HAS HAPPENED ON THE HIGHWAY AT HIGHWAY SPEED, ON HEAVY INCLINES, AND CAN BE REPLICATED IN PARKING GARAGES WITH HEAVY SLOPE. I CAN RECREATE THIS ISSUE WITH PARKING GARAGE INCLINES AT ANY SPEED AND HAVE VIDEO DOCUMENTATION
Mfg Campaign: 11242941
Recall Date: Aug 10, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 50 TO 60 MPH, THE VEHICLE DECELERATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WOULD CANCEL THE SYSTEM OUT AND THE VEHICLE WOULD RETURN TO NORMAL. IN ADDITION, THE TRIANGLE ICON ILLUMINATED AND THE EMERGENCY BRAKING SYSTEM APPLIED ON ITS OWN, STOPPING THE VEHICLE. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF LAKE NORMAN (18615 STATESVILLE RD, CORNELIUS, NC 28031, (704) 603-6575) FOUR TIMES, BUT THE FAILURES COULD NOT BE DUPLICATED. DURING THE SECOND VISIT, THE DEALER CALIBRATED THE EMERGENCY BRAKING SYSTEM AND INFORMED THE CONTACT THAT THEY COULD NOT DO ANYTHING UNTIL IT STORED THE FAILURE INFORMATION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED TWICE AFTER THE CALIBRATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 36645582. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 50 TO 60 MPH, THE VEHICLE DECELERATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WOULD CANCEL THE SYSTEM OUT AND THE VEHICLE WOULD RETURN TO NORMAL. IN ADDITION, THE TRIANGLE ICON ILLUMINATED AND THE EMERGENCY BRAKING SYSTEM APPLIED ON ITS OWN, STOPPING THE VEHICLE. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF LAKE NORMAN (18615 STATESVILLE RD, CORNELIUS, NC 28031, (704) 603-6575) FOUR TIMES, BUT THE FAILURES COULD NOT BE DUPLICATED. DURING THE SECOND VISIT, THE DEALER CALIBRATED THE EMERGENCY BRAKING SYSTEM AND INFORMED THE CONTACT THAT THEY COULD NOT DO ANYTHING UNTIL IT STORED THE FAILURE INFORMATION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED TWICE AFTER THE CALIBRATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 36645582. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 50 TO 60 MPH, THE VEHICLE DECELERATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WOULD CANCEL THE SYSTEM OUT AND THE VEHICLE WOULD RETURN TO NORMAL. IN ADDITION, THE TRIANGLE ICON ILLUMINATED AND THE EMERGENCY BRAKING SYSTEM APPLIED ON ITS OWN, STOPPING THE VEHICLE. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF LAKE NORMAN (18615 STATESVILLE RD, CORNELIUS, NC 28031, (704) 603-6575) FOUR TIMES, BUT THE FAILURES COULD NOT BE DUPLICATED. DURING THE SECOND VISIT, THE DEALER CALIBRATED THE EMERGENCY BRAKING SYSTEM AND INFORMED THE CONTACT THAT THEY COULD NOT DO ANYTHING UNTIL IT STORED THE FAILURE INFORMATION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED TWICE AFTER THE CALIBRATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 36645582. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.
Mfg Campaign: 11242766
Recall Date: Aug 9, 2019
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