Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
481 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE CAMERA THAT CONTROLS THE AUTOMATIC BREAKING SYSTEM AS WELL AS THE LANE WARNINGS KEEPS SAYING THERE IS AN OBSTRUCTION BUT THERE ISN'T ONE. I OWNED THE VEHICLE ABOUT 1 HOUR WHEN THE WARNING LIGHT APPEARED AND THEY SAID IT WAS A SIMPLE SOFTWARE UPDATE BUT NOW THEY ARE SAYING IT NEEDS A NEW SENSOR. I WANT TO RETURN THE CAR BUT I AM IN NH WHERE THERE IS NO COOLING OFF PERIOD. I AM AFRAID THIS IS GOING TO BE AN ONGOING ISSUE AFTER READING HERE, PLEASE ADVISE
Corrective Action:
THE CAMERA THAT CONTROLS THE AUTOMATIC BREAKING SYSTEM AS WELL AS THE LANE WARNINGS KEEPS SAYING THERE IS AN OBSTRUCTION BUT THERE ISN'T ONE. I OWNED THE VEHICLE ABOUT 1 HOUR WHEN THE WARNING LIGHT APPEARED AND THEY SAID IT WAS A SIMPLE SOFTWARE UPDATE BUT NOW THEY ARE SAYING IT NEEDS A NEW SENSOR. I WANT TO RETURN THE CAR BUT I AM IN NH WHERE THERE IS NO COOLING OFF PERIOD. I AM AFRAID THIS IS GOING TO BE AN ONGOING ISSUE AFTER READING HERE, PLEASE ADVISE
Additional Notes:
THE CAMERA THAT CONTROLS THE AUTOMATIC BREAKING SYSTEM AS WELL AS THE LANE WARNINGS KEEPS SAYING THERE IS AN OBSTRUCTION BUT THERE ISN'T ONE. I OWNED THE VEHICLE ABOUT 1 HOUR WHEN THE WARNING LIGHT APPEARED AND THEY SAID IT WAS A SIMPLE SOFTWARE UPDATE BUT NOW THEY ARE SAYING IT NEEDS A NEW SENSOR. I WANT TO RETURN THE CAR BUT I AM IN NH WHERE THERE IS NO COOLING OFF PERIOD. I AM AFRAID THIS IS GOING TO BE AN ONGOING ISSUE AFTER READING HERE, PLEASE ADVISE
Mfg Campaign: 11243414
Recall Date: Aug 12, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE CAMERA THAT CONTROLS THE AUTOMATIC BREAKING SYSTEM AS WELL AS THE LANE WARNINGS KEEPS SAYING THERE IS AN OBSTRUCTION BUT THERE ISN'T ONE. I OWNED THE VEHICLE ABOUT 1 HOUR WHEN THE WARNING LIGHT APPEARED AND THEY SAID IT WAS A SIMPLE SOFTWARE UPDATE BUT NOW THEY ARE SAYING IT NEEDS A NEW SENSOR. I WANT TO RETURN THE CAR BUT I AM IN NH WHERE THERE IS NO COOLING OFF PERIOD. I AM AFRAID THIS IS GOING TO BE AN ONGOING ISSUE AFTER READING HERE, PLEASE ADVISE
Corrective Action:
THE CAMERA THAT CONTROLS THE AUTOMATIC BREAKING SYSTEM AS WELL AS THE LANE WARNINGS KEEPS SAYING THERE IS AN OBSTRUCTION BUT THERE ISN'T ONE. I OWNED THE VEHICLE ABOUT 1 HOUR WHEN THE WARNING LIGHT APPEARED AND THEY SAID IT WAS A SIMPLE SOFTWARE UPDATE BUT NOW THEY ARE SAYING IT NEEDS A NEW SENSOR. I WANT TO RETURN THE CAR BUT I AM IN NH WHERE THERE IS NO COOLING OFF PERIOD. I AM AFRAID THIS IS GOING TO BE AN ONGOING ISSUE AFTER READING HERE, PLEASE ADVISE
Additional Notes:
THE CAMERA THAT CONTROLS THE AUTOMATIC BREAKING SYSTEM AS WELL AS THE LANE WARNINGS KEEPS SAYING THERE IS AN OBSTRUCTION BUT THERE ISN'T ONE. I OWNED THE VEHICLE ABOUT 1 HOUR WHEN THE WARNING LIGHT APPEARED AND THEY SAID IT WAS A SIMPLE SOFTWARE UPDATE BUT NOW THEY ARE SAYING IT NEEDS A NEW SENSOR. I WANT TO RETURN THE CAR BUT I AM IN NH WHERE THERE IS NO COOLING OFF PERIOD. I AM AFRAID THIS IS GOING TO BE AN ONGOING ISSUE AFTER READING HERE, PLEASE ADVISE
Mfg Campaign: 11243414
Recall Date: Aug 12, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS IN THE PARKING LOT OF A HOME DEPOT. I TURNED RIGHT INTO AN AISLE WHERE THERE WERE AVAILABLE SPACES. AS I APPROACHED A SPOT I TOOK MY FOOT OFF THE ACCELERATOR TO LET THE CAR SLOW DOWN ON ITS OWN AND RESTED MY FOOT ON THE BRAKE PEDAL GETTING READY TO APPLY THE BRAKE TO BRING IT TO A FULL STOP ONCE I WAS IN THE PARKING SPACE. AS I APPROACHED TO SPACE THE CAR RESPONDED PROPERLY BY SLOWING DOWN. I TURNED LEFT WITH MY FOOT RESTING ON THE BRAKE LIGHTLY PRESSING DOWN GETTING READY TO FULLY APPLY THE BRAKE FOR THE FINAL STOP. HOWEVER, AS I PRESSED THE BRAKE THE CAR KEPT ROLLING AHEAD ON ITS OWN. I THEN PRESSED THE BRAKE PEDAL HARDER AND HARDER BUT THE CAR KEPT ROLLING AND I PRESSED WITH ALL MY STRENGTH ON THE BRAKE PEDAL BUT IT KEPT ROLLING, NOT STOPPING UNTIL IT HIT THE PARKED CAR IN FRONT. THERE WAS NO BRAKING POWER AT ALL. IT APPEARED THERE WAS LITTLE DAMAGE TO THE OTHER CAR, JUST SOME SCRATCHES AND INDENTING OF THE AREA BELOW THE TRUNK LID. MY CAR WAS DAMAGED IN THE RIGHT FRONT FENDER AREA WITH SOME BENDING AT THE HEADLIGHT AREA. THE FENDER IS ALSO MISALIGNED WITH THE HOOD. ALTHOUGH WE DROVE IT HOME, PUTTING IT IN NEUTRAL WHENEVER WE WERE SLOWING DOWN AND APPLYING THE BRAKES WE WILL NOT DRIVE THIS CAR EVER AGAIN. WE WILL HAVE IT TOWED TO THE DEALER. THE CAR IS EQUIPPED WITH AUTOMATIC FRONT BRAKING, WHICH OBVIOUSLY DIDN'T FUNCTION AND IT SEEMS TO HAVE OVERRIDDEN MY ATTEMPT TO MANUALLY APPLY THE BRAKES. WE WILL HAVE IT TOWED TO THE DEALER AND WANT NISSAN TO REFUND OUR MONEY. THE CAR IS ABOUT TWO MONTHS OLD WITH ONLY A COUPLE OF THOUSAND MILES ON IT. AT PURCHASE THE SALESMAN SAID THERE WERE THE EQUIVALENT OF 17 LAPTOP COMPUTERS IN THE CAR. MAYBE THEY SHOULD HAVE LESS ELECTRONICS AND MORE RELIABILITY.
Corrective Action:
I WAS IN THE PARKING LOT OF A HOME DEPOT. I TURNED RIGHT INTO AN AISLE WHERE THERE WERE AVAILABLE SPACES. AS I APPROACHED A SPOT I TOOK MY FOOT OFF THE ACCELERATOR TO LET THE CAR SLOW DOWN ON ITS OWN AND RESTED MY FOOT ON THE BRAKE PEDAL GETTING READY TO APPLY THE BRAKE TO BRING IT TO A FULL STOP ONCE I WAS IN THE PARKING SPACE. AS I APPROACHED TO SPACE THE CAR RESPONDED PROPERLY BY SLOWING DOWN. I TURNED LEFT WITH MY FOOT RESTING ON THE BRAKE LIGHTLY PRESSING DOWN GETTING READY TO FULLY APPLY THE BRAKE FOR THE FINAL STOP. HOWEVER, AS I PRESSED THE BRAKE THE CAR KEPT ROLLING AHEAD ON ITS OWN. I THEN PRESSED THE BRAKE PEDAL HARDER AND HARDER BUT THE CAR KEPT ROLLING AND I PRESSED WITH ALL MY STRENGTH ON THE BRAKE PEDAL BUT IT KEPT ROLLING, NOT STOPPING UNTIL IT HIT THE PARKED CAR IN FRONT. THERE WAS NO BRAKING POWER AT ALL. IT APPEARED THERE WAS LITTLE DAMAGE TO THE OTHER CAR, JUST SOME SCRATCHES AND INDENTING OF THE AREA BELOW THE TRUNK LID. MY CAR WAS DAMAGED IN THE RIGHT FRONT FENDER AREA WITH SOME BENDING AT THE HEADLIGHT AREA. THE FENDER IS ALSO MISALIGNED WITH THE HOOD. ALTHOUGH WE DROVE IT HOME, PUTTING IT IN NEUTRAL WHENEVER WE WERE SLOWING DOWN AND APPLYING THE BRAKES WE WILL NOT DRIVE THIS CAR EVER AGAIN. WE WILL HAVE IT TOWED TO THE DEALER. THE CAR IS EQUIPPED WITH AUTOMATIC FRONT BRAKING, WHICH OBVIOUSLY DIDN'T FUNCTION AND IT SEEMS TO HAVE OVERRIDDEN MY ATTEMPT TO MANUALLY APPLY THE BRAKES. WE WILL HAVE IT TOWED TO THE DEALER AND WANT NISSAN TO REFUND OUR MONEY. THE CAR IS ABOUT TWO MONTHS OLD WITH ONLY A COUPLE OF THOUSAND MILES ON IT. AT PURCHASE THE SALESMAN SAID THERE WERE THE EQUIVALENT OF 17 LAPTOP COMPUTERS IN THE CAR. MAYBE THEY SHOULD HAVE LESS ELECTRONICS AND MORE RELIABILITY.
Additional Notes:
I WAS IN THE PARKING LOT OF A HOME DEPOT. I TURNED RIGHT INTO AN AISLE WHERE THERE WERE AVAILABLE SPACES. AS I APPROACHED A SPOT I TOOK MY FOOT OFF THE ACCELERATOR TO LET THE CAR SLOW DOWN ON ITS OWN AND RESTED MY FOOT ON THE BRAKE PEDAL GETTING READY TO APPLY THE BRAKE TO BRING IT TO A FULL STOP ONCE I WAS IN THE PARKING SPACE. AS I APPROACHED TO SPACE THE CAR RESPONDED PROPERLY BY SLOWING DOWN. I TURNED LEFT WITH MY FOOT RESTING ON THE BRAKE LIGHTLY PRESSING DOWN GETTING READY TO FULLY APPLY THE BRAKE FOR THE FINAL STOP. HOWEVER, AS I PRESSED THE BRAKE THE CAR KEPT ROLLING AHEAD ON ITS OWN. I THEN PRESSED THE BRAKE PEDAL HARDER AND HARDER BUT THE CAR KEPT ROLLING AND I PRESSED WITH ALL MY STRENGTH ON THE BRAKE PEDAL BUT IT KEPT ROLLING, NOT STOPPING UNTIL IT HIT THE PARKED CAR IN FRONT. THERE WAS NO BRAKING POWER AT ALL. IT APPEARED THERE WAS LITTLE DAMAGE TO THE OTHER CAR, JUST SOME SCRATCHES AND INDENTING OF THE AREA BELOW THE TRUNK LID. MY CAR WAS DAMAGED IN THE RIGHT FRONT FENDER AREA WITH SOME BENDING AT THE HEADLIGHT AREA. THE FENDER IS ALSO MISALIGNED WITH THE HOOD. ALTHOUGH WE DROVE IT HOME, PUTTING IT IN NEUTRAL WHENEVER WE WERE SLOWING DOWN AND APPLYING THE BRAKES WE WILL NOT DRIVE THIS CAR EVER AGAIN. WE WILL HAVE IT TOWED TO THE DEALER. THE CAR IS EQUIPPED WITH AUTOMATIC FRONT BRAKING, WHICH OBVIOUSLY DIDN'T FUNCTION AND IT SEEMS TO HAVE OVERRIDDEN MY ATTEMPT TO MANUALLY APPLY THE BRAKES. WE WILL HAVE IT TOWED TO THE DEALER AND WANT NISSAN TO REFUND OUR MONEY. THE CAR IS ABOUT TWO MONTHS OLD WITH ONLY A COUPLE OF THOUSAND MILES ON IT. AT PURCHASE THE SALESMAN SAID THERE WERE THE EQUIVALENT OF 17 LAPTOP COMPUTERS IN THE CAR. MAYBE THEY SHOULD HAVE LESS ELECTRONICS AND MORE RELIABILITY.
Mfg Campaign: 11242474
Recall Date: Aug 8, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE BOUGHT A BRAND NEW 2019 NISSAN ROGUE AT THE END OF MAY 2019. IT HAS BEEN IN THE SHOP FOR OVER 20 DAYS SINCE WE BOUGHT IT. CURRENTLY IT HAS BEEN IN THE SHOP FOR OVER 2 WEEKS. THEY DON'T KNOW WHAT'S WRONG WITH IT. WE HAVE ONLY MADE ONE PAYMENT ON IT. IT RUNS WITHOUT THE KEY IN THE IGNITION. YOU CAN LITERALLY DRIVE IT DOWN THE ROAD WITH NO KEY IN THE IGNITION. WHAT IS TO KEEP IT FROM POSSIBLY BEING STOLEN? ONCE WE GET IT TURNED OFF, BY OPENING DRIVER DOOR AND TURNING WINDSHIELD WIPERS ON, WE CAN'T GET IT TO START AGAIN WITHOUT TURNING ON WINDSHIELD WIPERS. AFTER THE CAR HAS BEEN OFF FOR A BIT AND PARKED, ALL OF THE INTERIOR COMPONENTS COME ON... AC, RADIO, LIGHTS, ETC. THIS RUNS THE BATTERY DOWN. THE WINDSHIELD WIPERS COME ON OFF WHILE DRIVING AND THEN GET STUCK IN THE MIDDLE OF WINDSHIELD AND YOU CAN'T GET THEM BACK ON TO MOVE THEM OUT OF YOUR LINE OF SIGHT. ALL OF THIS IS DISTURBING!!! WHAT IF THE VEHICLE JUST DECIDES TO STOP RUNNING WHILE SOMEONE IS DRIVING IT OR THE BRAKES GO OUT? ANYTHING CATASTROPHIC COULD HAPPEN AT THIS POINT; WHEN THE MANUFACTURER HAS NO CLUE, WHAT IS WRONG WITH THE VEHICLE OR HOW TO FIX IT.... I WILL NEVER TRUST THE VEHICLE. THEY ORDERED 2 BCM COMPUTERS, BUT COMPUTERS DON'T RECOGNIZE OR RESPOND TO THE CAR.... THEY SPENT 8 HOURS YESTERDAY TRACING ALL WIRING AND FOUND NO BREAKS IN ANY OF THE WIRES. I HAVE PUT IN A REQUEST FOR THEM TO BUY THE CAR BACK, BUT THAT'S "UNDER REVIEW".... THEY ARE NOW TRYING TO FIGURE OUT WHICH OF THE 16 MODULES ARE FAULTY. ... THE FIRST TIME IT WAS TAKEN TO THE DEALERSHIP FOR THIS ISSUE, IT ONLY HAD 285 MILES ON IT. THE DEALERSHIPS HAVE PHYSICALLY WITNESSED ALL OF THIS AND I HAVE SEVERAL VIDEOS.
Corrective Action:
WE BOUGHT A BRAND NEW 2019 NISSAN ROGUE AT THE END OF MAY 2019. IT HAS BEEN IN THE SHOP FOR OVER 20 DAYS SINCE WE BOUGHT IT. CURRENTLY IT HAS BEEN IN THE SHOP FOR OVER 2 WEEKS. THEY DON'T KNOW WHAT'S WRONG WITH IT. WE HAVE ONLY MADE ONE PAYMENT ON IT. IT RUNS WITHOUT THE KEY IN THE IGNITION. YOU CAN LITERALLY DRIVE IT DOWN THE ROAD WITH NO KEY IN THE IGNITION. WHAT IS TO KEEP IT FROM POSSIBLY BEING STOLEN? ONCE WE GET IT TURNED OFF, BY OPENING DRIVER DOOR AND TURNING WINDSHIELD WIPERS ON, WE CAN'T GET IT TO START AGAIN WITHOUT TURNING ON WINDSHIELD WIPERS. AFTER THE CAR HAS BEEN OFF FOR A BIT AND PARKED, ALL OF THE INTERIOR COMPONENTS COME ON... AC, RADIO, LIGHTS, ETC. THIS RUNS THE BATTERY DOWN. THE WINDSHIELD WIPERS COME ON OFF WHILE DRIVING AND THEN GET STUCK IN THE MIDDLE OF WINDSHIELD AND YOU CAN'T GET THEM BACK ON TO MOVE THEM OUT OF YOUR LINE OF SIGHT. ALL OF THIS IS DISTURBING!!! WHAT IF THE VEHICLE JUST DECIDES TO STOP RUNNING WHILE SOMEONE IS DRIVING IT OR THE BRAKES GO OUT? ANYTHING CATASTROPHIC COULD HAPPEN AT THIS POINT; WHEN THE MANUFACTURER HAS NO CLUE, WHAT IS WRONG WITH THE VEHICLE OR HOW TO FIX IT.... I WILL NEVER TRUST THE VEHICLE. THEY ORDERED 2 BCM COMPUTERS, BUT COMPUTERS DON'T RECOGNIZE OR RESPOND TO THE CAR.... THEY SPENT 8 HOURS YESTERDAY TRACING ALL WIRING AND FOUND NO BREAKS IN ANY OF THE WIRES. I HAVE PUT IN A REQUEST FOR THEM TO BUY THE CAR BACK, BUT THAT'S "UNDER REVIEW".... THEY ARE NOW TRYING TO FIGURE OUT WHICH OF THE 16 MODULES ARE FAULTY. ... THE FIRST TIME IT WAS TAKEN TO THE DEALERSHIP FOR THIS ISSUE, IT ONLY HAD 285 MILES ON IT. THE DEALERSHIPS HAVE PHYSICALLY WITNESSED ALL OF THIS AND I HAVE SEVERAL VIDEOS.
Additional Notes:
WE BOUGHT A BRAND NEW 2019 NISSAN ROGUE AT THE END OF MAY 2019. IT HAS BEEN IN THE SHOP FOR OVER 20 DAYS SINCE WE BOUGHT IT. CURRENTLY IT HAS BEEN IN THE SHOP FOR OVER 2 WEEKS. THEY DON'T KNOW WHAT'S WRONG WITH IT. WE HAVE ONLY MADE ONE PAYMENT ON IT. IT RUNS WITHOUT THE KEY IN THE IGNITION. YOU CAN LITERALLY DRIVE IT DOWN THE ROAD WITH NO KEY IN THE IGNITION. WHAT IS TO KEEP IT FROM POSSIBLY BEING STOLEN? ONCE WE GET IT TURNED OFF, BY OPENING DRIVER DOOR AND TURNING WINDSHIELD WIPERS ON, WE CAN'T GET IT TO START AGAIN WITHOUT TURNING ON WINDSHIELD WIPERS. AFTER THE CAR HAS BEEN OFF FOR A BIT AND PARKED, ALL OF THE INTERIOR COMPONENTS COME ON... AC, RADIO, LIGHTS, ETC. THIS RUNS THE BATTERY DOWN. THE WINDSHIELD WIPERS COME ON OFF WHILE DRIVING AND THEN GET STUCK IN THE MIDDLE OF WINDSHIELD AND YOU CAN'T GET THEM BACK ON TO MOVE THEM OUT OF YOUR LINE OF SIGHT. ALL OF THIS IS DISTURBING!!! WHAT IF THE VEHICLE JUST DECIDES TO STOP RUNNING WHILE SOMEONE IS DRIVING IT OR THE BRAKES GO OUT? ANYTHING CATASTROPHIC COULD HAPPEN AT THIS POINT; WHEN THE MANUFACTURER HAS NO CLUE, WHAT IS WRONG WITH THE VEHICLE OR HOW TO FIX IT.... I WILL NEVER TRUST THE VEHICLE. THEY ORDERED 2 BCM COMPUTERS, BUT COMPUTERS DON'T RECOGNIZE OR RESPOND TO THE CAR.... THEY SPENT 8 HOURS YESTERDAY TRACING ALL WIRING AND FOUND NO BREAKS IN ANY OF THE WIRES. I HAVE PUT IN A REQUEST FOR THEM TO BUY THE CAR BACK, BUT THAT'S "UNDER REVIEW".... THEY ARE NOW TRYING TO FIGURE OUT WHICH OF THE 16 MODULES ARE FAULTY. ... THE FIRST TIME IT WAS TAKEN TO THE DEALERSHIP FOR THIS ISSUE, IT ONLY HAD 285 MILES ON IT. THE DEALERSHIPS HAVE PHYSICALLY WITNESSED ALL OF THIS AND I HAVE SEVERAL VIDEOS.
Mfg Campaign: 11242320
Recall Date: Aug 7, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS IS THE SECOND TIME IT HAPPENED, THE AUTO-BRAKING SYSTEM ENGAGED WHILE I WAS DRIVING THROUGH THE PARKING GARAGE AT MY WORK. I WAS GOING AROUND 5MPH AND NOTHING WAS IN FRONT OF ME. THE CAR STARTED BEEPING (WARNINGS) AND THEN IT SLAMMED ON THE BRAKES. I'VE ONLY HAD THE CAR SINCE JUNE 15, 2019. IT HAPPENED FIRST ON JUNE 27. THE DEALERSHIP SAID THAT IT HAPPENED BECAUSE THE COUPLERS WENT OUT ON MY BACK WHEELS (ON A NEW CAR). IT HAPPENED AGAIN, THIS MORNING ON 8/5/19. THE DEALERSHIP IS TRYING TO SEND ME ELSEWHERE FOR SERVICE SINCE I AM AN UNHAPPY CUSTOMER AND THEY DON'T WANT TO DEAL WITH ME.
Corrective Action:
THIS IS THE SECOND TIME IT HAPPENED, THE AUTO-BRAKING SYSTEM ENGAGED WHILE I WAS DRIVING THROUGH THE PARKING GARAGE AT MY WORK. I WAS GOING AROUND 5MPH AND NOTHING WAS IN FRONT OF ME. THE CAR STARTED BEEPING (WARNINGS) AND THEN IT SLAMMED ON THE BRAKES. I'VE ONLY HAD THE CAR SINCE JUNE 15, 2019. IT HAPPENED FIRST ON JUNE 27. THE DEALERSHIP SAID THAT IT HAPPENED BECAUSE THE COUPLERS WENT OUT ON MY BACK WHEELS (ON A NEW CAR). IT HAPPENED AGAIN, THIS MORNING ON 8/5/19. THE DEALERSHIP IS TRYING TO SEND ME ELSEWHERE FOR SERVICE SINCE I AM AN UNHAPPY CUSTOMER AND THEY DON'T WANT TO DEAL WITH ME.
Additional Notes:
THIS IS THE SECOND TIME IT HAPPENED, THE AUTO-BRAKING SYSTEM ENGAGED WHILE I WAS DRIVING THROUGH THE PARKING GARAGE AT MY WORK. I WAS GOING AROUND 5MPH AND NOTHING WAS IN FRONT OF ME. THE CAR STARTED BEEPING (WARNINGS) AND THEN IT SLAMMED ON THE BRAKES. I'VE ONLY HAD THE CAR SINCE JUNE 15, 2019. IT HAPPENED FIRST ON JUNE 27. THE DEALERSHIP SAID THAT IT HAPPENED BECAUSE THE COUPLERS WENT OUT ON MY BACK WHEELS (ON A NEW CAR). IT HAPPENED AGAIN, THIS MORNING ON 8/5/19. THE DEALERSHIP IS TRYING TO SEND ME ELSEWHERE FOR SERVICE SINCE I AM AN UNHAPPY CUSTOMER AND THEY DON'T WANT TO DEAL WITH ME.
Mfg Campaign: 11241754
Recall Date: Aug 5, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS IS THE SECOND TIME IT HAPPENED, THE AUTO-BRAKING SYSTEM ENGAGED WHILE I WAS DRIVING THROUGH THE PARKING GARAGE AT MY WORK. I WAS GOING AROUND 5MPH AND NOTHING WAS IN FRONT OF ME. THE CAR STARTED BEEPING (WARNINGS) AND THEN IT SLAMMED ON THE BRAKES. I'VE ONLY HAD THE CAR SINCE JUNE 15, 2019. IT HAPPENED FIRST ON JUNE 27. THE DEALERSHIP SAID THAT IT HAPPENED BECAUSE THE COUPLERS WENT OUT ON MY BACK WHEELS (ON A NEW CAR). IT HAPPENED AGAIN, THIS MORNING ON 8/5/19. THE DEALERSHIP IS TRYING TO SEND ME ELSEWHERE FOR SERVICE SINCE I AM AN UNHAPPY CUSTOMER AND THEY DON'T WANT TO DEAL WITH ME.
Corrective Action:
THIS IS THE SECOND TIME IT HAPPENED, THE AUTO-BRAKING SYSTEM ENGAGED WHILE I WAS DRIVING THROUGH THE PARKING GARAGE AT MY WORK. I WAS GOING AROUND 5MPH AND NOTHING WAS IN FRONT OF ME. THE CAR STARTED BEEPING (WARNINGS) AND THEN IT SLAMMED ON THE BRAKES. I'VE ONLY HAD THE CAR SINCE JUNE 15, 2019. IT HAPPENED FIRST ON JUNE 27. THE DEALERSHIP SAID THAT IT HAPPENED BECAUSE THE COUPLERS WENT OUT ON MY BACK WHEELS (ON A NEW CAR). IT HAPPENED AGAIN, THIS MORNING ON 8/5/19. THE DEALERSHIP IS TRYING TO SEND ME ELSEWHERE FOR SERVICE SINCE I AM AN UNHAPPY CUSTOMER AND THEY DON'T WANT TO DEAL WITH ME.
Additional Notes:
THIS IS THE SECOND TIME IT HAPPENED, THE AUTO-BRAKING SYSTEM ENGAGED WHILE I WAS DRIVING THROUGH THE PARKING GARAGE AT MY WORK. I WAS GOING AROUND 5MPH AND NOTHING WAS IN FRONT OF ME. THE CAR STARTED BEEPING (WARNINGS) AND THEN IT SLAMMED ON THE BRAKES. I'VE ONLY HAD THE CAR SINCE JUNE 15, 2019. IT HAPPENED FIRST ON JUNE 27. THE DEALERSHIP SAID THAT IT HAPPENED BECAUSE THE COUPLERS WENT OUT ON MY BACK WHEELS (ON A NEW CAR). IT HAPPENED AGAIN, THIS MORNING ON 8/5/19. THE DEALERSHIP IS TRYING TO SEND ME ELSEWHERE FOR SERVICE SINCE I AM AN UNHAPPY CUSTOMER AND THEY DON'T WANT TO DEAL WITH ME.
Mfg Campaign: 11241754
Recall Date: Aug 5, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AROUND 500 MILES INTO MY LEASE, MY NISSAN STOPPED ME WHILE I WAS DRIVING DUE TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGING. THERE WAS NOTHING AROUND TO BRAKE. I TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACED THE SENSORS. NOW AROUND 4200 MILES, I WAS DRIVING ON AN EXPRESSWAY IN THE RAIN AND MY CAR PRODUCED AN ERROR "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD ME I HAD BUG DUST THAT WAS MESSING WITH THE SENSORS. THEY CLAIMED THERE IS A SERVICE BULLETIN THAT STATES RAIN, SNOW, FROST, BUGS AND PARKING GARAGES CAN CAUSE THE AUTOMATIC EMERGENCY BRAKING SYSTEM TO MALFUNCTION. I DO NOT FIND THIS ACCEPTABLE ESPECIALLY SINCE THIS CAR HAS ALREADY STOPPED ME WHILE I WAS DRIVING FOR NO REASON. I HAVE TO FIGHT THE DEALERSHIPS TO EVEN LOOK AT IT AND THEN AFTER A COUPLE DAYS, THEY TELL ME IT IS "BUG DUST" (LITERALLY WHAT THEY TOLD ME). I LIVE IN MN.... I CANNOT AVOID RAIN, SNOW, BUGS OR FROST. THE SENSORS ARE TOO SENSITIVE FOR EVERYDAY DRIVING.
Corrective Action:
AROUND 500 MILES INTO MY LEASE, MY NISSAN STOPPED ME WHILE I WAS DRIVING DUE TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGING. THERE WAS NOTHING AROUND TO BRAKE. I TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACED THE SENSORS. NOW AROUND 4200 MILES, I WAS DRIVING ON AN EXPRESSWAY IN THE RAIN AND MY CAR PRODUCED AN ERROR "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD ME I HAD BUG DUST THAT WAS MESSING WITH THE SENSORS. THEY CLAIMED THERE IS A SERVICE BULLETIN THAT STATES RAIN, SNOW, FROST, BUGS AND PARKING GARAGES CAN CAUSE THE AUTOMATIC EMERGENCY BRAKING SYSTEM TO MALFUNCTION. I DO NOT FIND THIS ACCEPTABLE ESPECIALLY SINCE THIS CAR HAS ALREADY STOPPED ME WHILE I WAS DRIVING FOR NO REASON. I HAVE TO FIGHT THE DEALERSHIPS TO EVEN LOOK AT IT AND THEN AFTER A COUPLE DAYS, THEY TELL ME IT IS "BUG DUST" (LITERALLY WHAT THEY TOLD ME). I LIVE IN MN.... I CANNOT AVOID RAIN, SNOW, BUGS OR FROST. THE SENSORS ARE TOO SENSITIVE FOR EVERYDAY DRIVING.
Additional Notes:
AROUND 500 MILES INTO MY LEASE, MY NISSAN STOPPED ME WHILE I WAS DRIVING DUE TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGING. THERE WAS NOTHING AROUND TO BRAKE. I TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACED THE SENSORS. NOW AROUND 4200 MILES, I WAS DRIVING ON AN EXPRESSWAY IN THE RAIN AND MY CAR PRODUCED AN ERROR "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD ME I HAD BUG DUST THAT WAS MESSING WITH THE SENSORS. THEY CLAIMED THERE IS A SERVICE BULLETIN THAT STATES RAIN, SNOW, FROST, BUGS AND PARKING GARAGES CAN CAUSE THE AUTOMATIC EMERGENCY BRAKING SYSTEM TO MALFUNCTION. I DO NOT FIND THIS ACCEPTABLE ESPECIALLY SINCE THIS CAR HAS ALREADY STOPPED ME WHILE I WAS DRIVING FOR NO REASON. I HAVE TO FIGHT THE DEALERSHIPS TO EVEN LOOK AT IT AND THEN AFTER A COUPLE DAYS, THEY TELL ME IT IS "BUG DUST" (LITERALLY WHAT THEY TOLD ME). I LIVE IN MN.... I CANNOT AVOID RAIN, SNOW, BUGS OR FROST. THE SENSORS ARE TOO SENSITIVE FOR EVERYDAY DRIVING.
Mfg Campaign: 11241005
Recall Date: Aug 1, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS GOING DOWN THE HIGHWAY AND MY CAR BRAKED FOR NO REASON. VERY UNSAFE AS THEIR WERE CARS BEHIND ME.
Corrective Action:
I WAS GOING DOWN THE HIGHWAY AND MY CAR BRAKED FOR NO REASON. VERY UNSAFE AS THEIR WERE CARS BEHIND ME.
Additional Notes:
I WAS GOING DOWN THE HIGHWAY AND MY CAR BRAKED FOR NO REASON. VERY UNSAFE AS THEIR WERE CARS BEHIND ME.
Mfg Campaign: 11240799
Recall Date: Jul 31, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WAS TRAVELLING DOWN THE ROADWAY ON I-94 EAST IN MY LANE AT APPROXIMATELY 40 MPH. THE VEHICLE IN FRONT OF ME WAS OVER 2 CAR LENGTHS AWAY AND WE WERE BOTH SLOWING DOWN DUE TO TRAFFIC. AT NO TIME DID THE VEHICLE IN FRONT OF ME GET CLOSER THAN 15 FEET WHEN MY ROGUE INTELLIGENT BRAKING SYSTEM ACTIVATED AND CAUSED ME TO STOP UNCONTROLLABLY WITH A NEAR MISS TO A VEHICLE BEHIND ME. BOTH INDICATOR LIGHTS ON THE DASH SHOWED IMPACT WITH OBJECT AND IMPACT WITH VEHICLE. THE SYSTEM ALLOWED ME TO CONTINUE TRAVEL AFTER MY VEHICLE CAME TO A COMPLETE STOP. I DEACTIVATED THE EMERGENCY BRAKING AND CONTINUED TO MY DESTINATION.
Corrective Action:
WAS TRAVELLING DOWN THE ROADWAY ON I-94 EAST IN MY LANE AT APPROXIMATELY 40 MPH. THE VEHICLE IN FRONT OF ME WAS OVER 2 CAR LENGTHS AWAY AND WE WERE BOTH SLOWING DOWN DUE TO TRAFFIC. AT NO TIME DID THE VEHICLE IN FRONT OF ME GET CLOSER THAN 15 FEET WHEN MY ROGUE INTELLIGENT BRAKING SYSTEM ACTIVATED AND CAUSED ME TO STOP UNCONTROLLABLY WITH A NEAR MISS TO A VEHICLE BEHIND ME. BOTH INDICATOR LIGHTS ON THE DASH SHOWED IMPACT WITH OBJECT AND IMPACT WITH VEHICLE. THE SYSTEM ALLOWED ME TO CONTINUE TRAVEL AFTER MY VEHICLE CAME TO A COMPLETE STOP. I DEACTIVATED THE EMERGENCY BRAKING AND CONTINUED TO MY DESTINATION.
Additional Notes:
WAS TRAVELLING DOWN THE ROADWAY ON I-94 EAST IN MY LANE AT APPROXIMATELY 40 MPH. THE VEHICLE IN FRONT OF ME WAS OVER 2 CAR LENGTHS AWAY AND WE WERE BOTH SLOWING DOWN DUE TO TRAFFIC. AT NO TIME DID THE VEHICLE IN FRONT OF ME GET CLOSER THAN 15 FEET WHEN MY ROGUE INTELLIGENT BRAKING SYSTEM ACTIVATED AND CAUSED ME TO STOP UNCONTROLLABLY WITH A NEAR MISS TO A VEHICLE BEHIND ME. BOTH INDICATOR LIGHTS ON THE DASH SHOWED IMPACT WITH OBJECT AND IMPACT WITH VEHICLE. THE SYSTEM ALLOWED ME TO CONTINUE TRAVEL AFTER MY VEHICLE CAME TO A COMPLETE STOP. I DEACTIVATED THE EMERGENCY BRAKING AND CONTINUED TO MY DESTINATION.
Mfg Campaign: 11240732
Recall Date: Jul 30, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY.
Corrective Action:
DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY.
Additional Notes:
DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY.
Mfg Campaign: 11231075
Recall Date: Jul 11, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY.
Corrective Action:
DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY.
Additional Notes:
DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY.
Mfg Campaign: 11231075
Recall Date: Jul 11, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY.
Corrective Action:
DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY.
Additional Notes:
DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY.
Mfg Campaign: 11231075
Recall Date: Jul 11, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING VARIOUS SPEEDS, THE AUTO EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO ABRUPTLY DECELERATE ALTHOUGH A SECOND VEHICLE WAS NOT PRESENT AHEAD. THE VEHICLE WAS TAKEN TO HAMILTON NISSAN (1929 DUAL HWY, HAGERSTOWN, MD), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AFTER CONSULTING WITH BOTH THE MANUFACTURER AND THE DEALER, THE CONTACT WAS INFORMED THAT THE EMERGENCY BRAKING SYSTEM COULD ERRONEOUSLY ACTIVATE WHILE DRIVING IN THE RAIN, SNOW, OR WHILE DRIVING UNDER A BRIDGE. THE FAILURE MILEAGE WAS 3,700. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING VARIOUS SPEEDS, THE AUTO EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO ABRUPTLY DECELERATE ALTHOUGH A SECOND VEHICLE WAS NOT PRESENT AHEAD. THE VEHICLE WAS TAKEN TO HAMILTON NISSAN (1929 DUAL HWY, HAGERSTOWN, MD), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AFTER CONSULTING WITH BOTH THE MANUFACTURER AND THE DEALER, THE CONTACT WAS INFORMED THAT THE EMERGENCY BRAKING SYSTEM COULD ERRONEOUSLY ACTIVATE WHILE DRIVING IN THE RAIN, SNOW, OR WHILE DRIVING UNDER A BRIDGE. THE FAILURE MILEAGE WAS 3,700. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING VARIOUS SPEEDS, THE AUTO EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO ABRUPTLY DECELERATE ALTHOUGH A SECOND VEHICLE WAS NOT PRESENT AHEAD. THE VEHICLE WAS TAKEN TO HAMILTON NISSAN (1929 DUAL HWY, HAGERSTOWN, MD), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AFTER CONSULTING WITH BOTH THE MANUFACTURER AND THE DEALER, THE CONTACT WAS INFORMED THAT THE EMERGENCY BRAKING SYSTEM COULD ERRONEOUSLY ACTIVATE WHILE DRIVING IN THE RAIN, SNOW, OR WHILE DRIVING UNDER A BRIDGE. THE FAILURE MILEAGE WAS 3,700. THE VIN WAS INVALID.
Mfg Campaign: 11230667
Recall Date: Jul 10, 2019
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT RENTED A 2019 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 6 MPH AND MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE AXLE FRACTURED. AS A RESULT, THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A PARKED VEHICLE. THE DRIVER SUSTAINED MUSCLE SPASMS AND AN INJURED BACK. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,656. *BF*JB
Corrective Action:
TL* THE CONTACT RENTED A 2019 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 6 MPH AND MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE AXLE FRACTURED. AS A RESULT, THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A PARKED VEHICLE. THE DRIVER SUSTAINED MUSCLE SPASMS AND AN INJURED BACK. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,656. *BF*JB
Additional Notes:
TL* THE CONTACT RENTED A 2019 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 6 MPH AND MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE AXLE FRACTURED. AS A RESULT, THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A PARKED VEHICLE. THE DRIVER SUSTAINED MUSCLE SPASMS AND AN INJURED BACK. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,656. *BF*JB
Mfg Campaign: 11229164
Recall Date: Jul 3, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE HAD THE CAR FOR 13 DAYS, I WAS DRIVING THRU A PARKING GARAGE, GOING LESS THAN 10MPH, THE AUTO BRAKING SYSTEM ENGAGED FOR NO REASON. SLAMMING THE BRAKES ON THE CAR, HARD, AND SEVERAL WARNING ALERTS WENT OFF. DEALERSHIP SAYS THE COMPUTER ISNT SHOWING ANYTHING. ALSO, SOMETHING WAS/IS GOING ON WITH THE REAR AXLE (WEIRD CLUNKING SOUNDS WHEN I TURN) DEALER REPLACED "SOMETHING" BUT HASN'T GIVEN ME A FULL EXPLANATION OF WHAT IT WAS AND DIDNT ASK MY PERMISSION TO WORK ON THE CAR.
Corrective Action:
I HAVE HAD THE CAR FOR 13 DAYS, I WAS DRIVING THRU A PARKING GARAGE, GOING LESS THAN 10MPH, THE AUTO BRAKING SYSTEM ENGAGED FOR NO REASON. SLAMMING THE BRAKES ON THE CAR, HARD, AND SEVERAL WARNING ALERTS WENT OFF. DEALERSHIP SAYS THE COMPUTER ISNT SHOWING ANYTHING. ALSO, SOMETHING WAS/IS GOING ON WITH THE REAR AXLE (WEIRD CLUNKING SOUNDS WHEN I TURN) DEALER REPLACED "SOMETHING" BUT HASN'T GIVEN ME A FULL EXPLANATION OF WHAT IT WAS AND DIDNT ASK MY PERMISSION TO WORK ON THE CAR.
Additional Notes:
I HAVE HAD THE CAR FOR 13 DAYS, I WAS DRIVING THRU A PARKING GARAGE, GOING LESS THAN 10MPH, THE AUTO BRAKING SYSTEM ENGAGED FOR NO REASON. SLAMMING THE BRAKES ON THE CAR, HARD, AND SEVERAL WARNING ALERTS WENT OFF. DEALERSHIP SAYS THE COMPUTER ISNT SHOWING ANYTHING. ALSO, SOMETHING WAS/IS GOING ON WITH THE REAR AXLE (WEIRD CLUNKING SOUNDS WHEN I TURN) DEALER REPLACED "SOMETHING" BUT HASN'T GIVEN ME A FULL EXPLANATION OF WHAT IT WAS AND DIDNT ASK MY PERMISSION TO WORK ON THE CAR.
Mfg Campaign: 11229294
Recall Date: Jul 3, 2019
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I HAVE HAD THE CAR FOR 13 DAYS, I WAS DRIVING THRU A PARKING GARAGE, GOING LESS THAN 10MPH, THE AUTO BRAKING SYSTEM ENGAGED FOR NO REASON. SLAMMING THE BRAKES ON THE CAR, HARD, AND SEVERAL WARNING ALERTS WENT OFF. DEALERSHIP SAYS THE COMPUTER ISNT SHOWING ANYTHING. ALSO, SOMETHING WAS/IS GOING ON WITH THE REAR AXLE (WEIRD CLUNKING SOUNDS WHEN I TURN) DEALER REPLACED "SOMETHING" BUT HASN'T GIVEN ME A FULL EXPLANATION OF WHAT IT WAS AND DIDNT ASK MY PERMISSION TO WORK ON THE CAR.
Corrective Action:
I HAVE HAD THE CAR FOR 13 DAYS, I WAS DRIVING THRU A PARKING GARAGE, GOING LESS THAN 10MPH, THE AUTO BRAKING SYSTEM ENGAGED FOR NO REASON. SLAMMING THE BRAKES ON THE CAR, HARD, AND SEVERAL WARNING ALERTS WENT OFF. DEALERSHIP SAYS THE COMPUTER ISNT SHOWING ANYTHING. ALSO, SOMETHING WAS/IS GOING ON WITH THE REAR AXLE (WEIRD CLUNKING SOUNDS WHEN I TURN) DEALER REPLACED "SOMETHING" BUT HASN'T GIVEN ME A FULL EXPLANATION OF WHAT IT WAS AND DIDNT ASK MY PERMISSION TO WORK ON THE CAR.
Additional Notes:
I HAVE HAD THE CAR FOR 13 DAYS, I WAS DRIVING THRU A PARKING GARAGE, GOING LESS THAN 10MPH, THE AUTO BRAKING SYSTEM ENGAGED FOR NO REASON. SLAMMING THE BRAKES ON THE CAR, HARD, AND SEVERAL WARNING ALERTS WENT OFF. DEALERSHIP SAYS THE COMPUTER ISNT SHOWING ANYTHING. ALSO, SOMETHING WAS/IS GOING ON WITH THE REAR AXLE (WEIRD CLUNKING SOUNDS WHEN I TURN) DEALER REPLACED "SOMETHING" BUT HASN'T GIVEN ME A FULL EXPLANATION OF WHAT IT WAS AND DIDNT ASK MY PERMISSION TO WORK ON THE CAR.
Mfg Campaign: 11229294
Recall Date: Jul 3, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING DOWN A LOCAL STREET AT APPROXIMATELY 30 MPH AND THE CAR SUDDENLY STOPPED (AUTOMATICALLY BRAKE). THIS HAPPENED ON TWO OCCASIONS. I DISCOVERED THAT THE GEAR STICK SHIFT MOVES FROM DRIVE TO NEUTRAL WITHOUT DEPRESSING THE TRIGGER BUTTON ON THE GEAR STICK AND MAY BE THE CAUSE OF THE PROBLEM. I LEARNED THAT YOU HAVE TO DEPRESS THE TRIGGER BUTTON TO SHIFT FROM PARK TO REVERSE AND REVERSE TO PARK, BUT NOT TO SHIFT FROM REVERSE TO NEUTRAL, NEUTRAL TO DRIVE OR DRIVE TO NEUTRAL. I BELIEVE THAT THIS IS A SAFETY HAZARD THAT COULD RESULT IN A TRAGIC ACCIDENT, ESPECIALLY ON A HIGHWAY AT HIGH SPEEDS.
Corrective Action:
I WAS DRIVING DOWN A LOCAL STREET AT APPROXIMATELY 30 MPH AND THE CAR SUDDENLY STOPPED (AUTOMATICALLY BRAKE). THIS HAPPENED ON TWO OCCASIONS. I DISCOVERED THAT THE GEAR STICK SHIFT MOVES FROM DRIVE TO NEUTRAL WITHOUT DEPRESSING THE TRIGGER BUTTON ON THE GEAR STICK AND MAY BE THE CAUSE OF THE PROBLEM. I LEARNED THAT YOU HAVE TO DEPRESS THE TRIGGER BUTTON TO SHIFT FROM PARK TO REVERSE AND REVERSE TO PARK, BUT NOT TO SHIFT FROM REVERSE TO NEUTRAL, NEUTRAL TO DRIVE OR DRIVE TO NEUTRAL. I BELIEVE THAT THIS IS A SAFETY HAZARD THAT COULD RESULT IN A TRAGIC ACCIDENT, ESPECIALLY ON A HIGHWAY AT HIGH SPEEDS.
Additional Notes:
I WAS DRIVING DOWN A LOCAL STREET AT APPROXIMATELY 30 MPH AND THE CAR SUDDENLY STOPPED (AUTOMATICALLY BRAKE). THIS HAPPENED ON TWO OCCASIONS. I DISCOVERED THAT THE GEAR STICK SHIFT MOVES FROM DRIVE TO NEUTRAL WITHOUT DEPRESSING THE TRIGGER BUTTON ON THE GEAR STICK AND MAY BE THE CAUSE OF THE PROBLEM. I LEARNED THAT YOU HAVE TO DEPRESS THE TRIGGER BUTTON TO SHIFT FROM PARK TO REVERSE AND REVERSE TO PARK, BUT NOT TO SHIFT FROM REVERSE TO NEUTRAL, NEUTRAL TO DRIVE OR DRIVE TO NEUTRAL. I BELIEVE THAT THIS IS A SAFETY HAZARD THAT COULD RESULT IN A TRAGIC ACCIDENT, ESPECIALLY ON A HIGHWAY AT HIGH SPEEDS.
Mfg Campaign: 11228994
Recall Date: Jul 2, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2 INCIDENTS HAVE OCCURRED IN WHICH THE AUTO EMERGENCY BRAKE SYSTEM ENGAGED WITH NO OBSTRUCTION IN MY PATH SINCE I PURCHASED THIS VEHICLE ON 6/8/19 1ST INCIDENT WAS 6/13/19 I WAS ENTERING A PARKING GARAGE THERE WERE NO VEHICLES IN MY PATH ONLY A PEDESTRIAN ON THE SIDEWALK NOT NEAR MY VEHICLE, THE AUTO BRAKE ENGAGED AND STOPPED MY VEHICLES ABRUPTLY. 2ND INCIDENT TOOK PLACE 6/28/19 IN SAME PARKING GARAGE ON 2ND LEVEL WHILE DRIVING DOWN ROW OF VEHICLES, NO VEHICLES WERE IN MY PATH, ONLY A PEDESTRIAN AGAIN ON THE SIDEWALK AND WELL AWAY FROM MY VEHICLE, EMERGENCY BRAKE AUTO ENGAGED STOPPING MY VEHICLE ABRUPTLY. BOTH INCIDENTS I WAS DRIVING APPROX 10 MPH.
Corrective Action:
2 INCIDENTS HAVE OCCURRED IN WHICH THE AUTO EMERGENCY BRAKE SYSTEM ENGAGED WITH NO OBSTRUCTION IN MY PATH SINCE I PURCHASED THIS VEHICLE ON 6/8/19 1ST INCIDENT WAS 6/13/19 I WAS ENTERING A PARKING GARAGE THERE WERE NO VEHICLES IN MY PATH ONLY A PEDESTRIAN ON THE SIDEWALK NOT NEAR MY VEHICLE, THE AUTO BRAKE ENGAGED AND STOPPED MY VEHICLES ABRUPTLY. 2ND INCIDENT TOOK PLACE 6/28/19 IN SAME PARKING GARAGE ON 2ND LEVEL WHILE DRIVING DOWN ROW OF VEHICLES, NO VEHICLES WERE IN MY PATH, ONLY A PEDESTRIAN AGAIN ON THE SIDEWALK AND WELL AWAY FROM MY VEHICLE, EMERGENCY BRAKE AUTO ENGAGED STOPPING MY VEHICLE ABRUPTLY. BOTH INCIDENTS I WAS DRIVING APPROX 10 MPH.
Additional Notes:
2 INCIDENTS HAVE OCCURRED IN WHICH THE AUTO EMERGENCY BRAKE SYSTEM ENGAGED WITH NO OBSTRUCTION IN MY PATH SINCE I PURCHASED THIS VEHICLE ON 6/8/19 1ST INCIDENT WAS 6/13/19 I WAS ENTERING A PARKING GARAGE THERE WERE NO VEHICLES IN MY PATH ONLY A PEDESTRIAN ON THE SIDEWALK NOT NEAR MY VEHICLE, THE AUTO BRAKE ENGAGED AND STOPPED MY VEHICLES ABRUPTLY. 2ND INCIDENT TOOK PLACE 6/28/19 IN SAME PARKING GARAGE ON 2ND LEVEL WHILE DRIVING DOWN ROW OF VEHICLES, NO VEHICLES WERE IN MY PATH, ONLY A PEDESTRIAN AGAIN ON THE SIDEWALK AND WELL AWAY FROM MY VEHICLE, EMERGENCY BRAKE AUTO ENGAGED STOPPING MY VEHICLE ABRUPTLY. BOTH INCIDENTS I WAS DRIVING APPROX 10 MPH.
Mfg Campaign: 11228493
Recall Date: Jun 30, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS TRAVELING AT APPROX. 38 MILES PER HOUR, ON SUBURBAN STREET, WITH NO PEDESTRIANS, OBSTACLES, HAZARDS OR OTHER VEHICLES. I WAS TRAVELING IN A STRAIGHT LINE, AND THE CAR BRAKED AUTOMATICALLY WITHOUT ANY PROVOCATION. THE BRAKING WAS SO EXTREMEN, THAT IT BROUGHT THE CAR TO A HALT IMMEDIATELY. THIS HAPPENED 2 TIMES WITHIN 2 MONTHS. THE MOST RECENT OCCURENCE WAS JUN 20, 2019. I CALLED THE DEALER AND THEY WERE LESS THAN HELPFUL.
Corrective Action:
I WAS TRAVELING AT APPROX. 38 MILES PER HOUR, ON SUBURBAN STREET, WITH NO PEDESTRIANS, OBSTACLES, HAZARDS OR OTHER VEHICLES. I WAS TRAVELING IN A STRAIGHT LINE, AND THE CAR BRAKED AUTOMATICALLY WITHOUT ANY PROVOCATION. THE BRAKING WAS SO EXTREMEN, THAT IT BROUGHT THE CAR TO A HALT IMMEDIATELY. THIS HAPPENED 2 TIMES WITHIN 2 MONTHS. THE MOST RECENT OCCURENCE WAS JUN 20, 2019. I CALLED THE DEALER AND THEY WERE LESS THAN HELPFUL.
Additional Notes:
I WAS TRAVELING AT APPROX. 38 MILES PER HOUR, ON SUBURBAN STREET, WITH NO PEDESTRIANS, OBSTACLES, HAZARDS OR OTHER VEHICLES. I WAS TRAVELING IN A STRAIGHT LINE, AND THE CAR BRAKED AUTOMATICALLY WITHOUT ANY PROVOCATION. THE BRAKING WAS SO EXTREMEN, THAT IT BROUGHT THE CAR TO A HALT IMMEDIATELY. THIS HAPPENED 2 TIMES WITHIN 2 MONTHS. THE MOST RECENT OCCURENCE WAS JUN 20, 2019. I CALLED THE DEALER AND THEY WERE LESS THAN HELPFUL.
Mfg Campaign: 11222858
Recall Date: Jun 27, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE SHOWS 25 TO 32 MPG. UPON PURCHASE RECEIVED 23 MPG ON FLAT HIGHWAY CONTACTED DEALERSHIP WENT BACK IN THEY SAID IT WAS MISSING AN ENGINE UPDATE. WHILE IT WAS IN THE SHOP THEY GAVE A LOANER 2018 ROGUE IT WAS GETTING AN AVERAGE OF 28 MPG IN THE CITY. MY ROGUE WAS DELIVERED BACK TODAY DECLARED FIXED TEST RUN ON THE HIGHWAY MAX MPG IS 25.6. NO PAPERWORK WAS GIVEN ON THE SO CALLED ENGINE UPDATE OR SERVICE PROVIDED.
Corrective Action:
VEHICLE SHOWS 25 TO 32 MPG. UPON PURCHASE RECEIVED 23 MPG ON FLAT HIGHWAY CONTACTED DEALERSHIP WENT BACK IN THEY SAID IT WAS MISSING AN ENGINE UPDATE. WHILE IT WAS IN THE SHOP THEY GAVE A LOANER 2018 ROGUE IT WAS GETTING AN AVERAGE OF 28 MPG IN THE CITY. MY ROGUE WAS DELIVERED BACK TODAY DECLARED FIXED TEST RUN ON THE HIGHWAY MAX MPG IS 25.6. NO PAPERWORK WAS GIVEN ON THE SO CALLED ENGINE UPDATE OR SERVICE PROVIDED.
Additional Notes:
VEHICLE SHOWS 25 TO 32 MPG. UPON PURCHASE RECEIVED 23 MPG ON FLAT HIGHWAY CONTACTED DEALERSHIP WENT BACK IN THEY SAID IT WAS MISSING AN ENGINE UPDATE. WHILE IT WAS IN THE SHOP THEY GAVE A LOANER 2018 ROGUE IT WAS GETTING AN AVERAGE OF 28 MPG IN THE CITY. MY ROGUE WAS DELIVERED BACK TODAY DECLARED FIXED TEST RUN ON THE HIGHWAY MAX MPG IS 25.6. NO PAPERWORK WAS GIVEN ON THE SO CALLED ENGINE UPDATE OR SERVICE PROVIDED.
Mfg Campaign: 11222807
Recall Date: Jun 26, 2019
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