Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
481 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BOUGHT 2019 NISSAN ROGUE SPORT BRAND NEW ONLY 12 MILES. LESS THAN 1 WEEK LATER, MALFUNCTION WARNING POPPING UP REGARDING AEB AND COLLISION ALERT SYSTEM. HAS OCCURRED 3X IN JUST THE WEEK WHILE DRIVING.
Corrective Action:
BOUGHT 2019 NISSAN ROGUE SPORT BRAND NEW ONLY 12 MILES. LESS THAN 1 WEEK LATER, MALFUNCTION WARNING POPPING UP REGARDING AEB AND COLLISION ALERT SYSTEM. HAS OCCURRED 3X IN JUST THE WEEK WHILE DRIVING.
Additional Notes:
BOUGHT 2019 NISSAN ROGUE SPORT BRAND NEW ONLY 12 MILES. LESS THAN 1 WEEK LATER, MALFUNCTION WARNING POPPING UP REGARDING AEB AND COLLISION ALERT SYSTEM. HAS OCCURRED 3X IN JUST THE WEEK WHILE DRIVING.
Mfg Campaign: 11219900
Recall Date: Jun 13, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
BOUGHT 2019 NISSAN ROGUE SPORT BRAND NEW ONLY 12 MILES. LESS THAN 1 WEEK LATER, MALFUNCTION WARNING POPPING UP REGARDING AEB AND COLLISION ALERT SYSTEM. HAS OCCURRED 3X IN JUST THE WEEK WHILE DRIVING.
Corrective Action:
BOUGHT 2019 NISSAN ROGUE SPORT BRAND NEW ONLY 12 MILES. LESS THAN 1 WEEK LATER, MALFUNCTION WARNING POPPING UP REGARDING AEB AND COLLISION ALERT SYSTEM. HAS OCCURRED 3X IN JUST THE WEEK WHILE DRIVING.
Additional Notes:
BOUGHT 2019 NISSAN ROGUE SPORT BRAND NEW ONLY 12 MILES. LESS THAN 1 WEEK LATER, MALFUNCTION WARNING POPPING UP REGARDING AEB AND COLLISION ALERT SYSTEM. HAS OCCURRED 3X IN JUST THE WEEK WHILE DRIVING.
Mfg Campaign: 11219900
Recall Date: Jun 13, 2019
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I WAS DRIVING A RENTAL VEHICLE, 2019 NISSAN ROGUE, 65 MPH AND WHEN I APPLIED THE BRAKES THEY FAILED, CAUSING ME TO GO ACROSS THE INTERSECTION, THROUGH A FENCE, INTO A DITCH. THE FRONT END WAS TOTALED. THE AIRBAGS DID NOT DEPLOY. THE 4 WHEEL DRIVE TOOK OVER AND THE CAR PULLED ITSELF OUT OF THE DITCH EVENTUALLY STOPPING IN A FIELD JUST PRIOR TO GOING OVER AND EMBANKMENT AND INTO A RIVER. ACCORDING TO THE POLICE OFFICER THAT ARRIVED AT THE SCENE, THE BRAKES OF THE VEHICLE WERE PRESSED ALL THE WAY TO THE FLOOR OF THE VEHICLE, ALTHOUGH HE DID NOT ENTER THIS INTO THE WRITTEN REPORT. HE DID VERBALIZE THAT TO ME ON THE PHONE THE DAY FOLLOWING THE ACCIDENT. THERE WERE NO SKID MARKS ON THE ROAD INDICATING THAT THE VEHICLE TRIED TO STOP. I WAS GOING THE SPEED LIMIT OF 65 MPH. I SUSTAINED 2 FRACTURES OF MY BACK, A CONCUSSION AND A LARGE LACERATION OF MY FOREHEAD. THE VEHICLE IS CURRENTLY IN STORAGE AND HAS NOT BEEN INSPECTED, YET. THE COMPUTER OF THIS VEHICLE TOOK OVER AND DROVE ITSELF. I WAS TAKEN TO A NEARBY TRAUMA CENTER AND ADMITTED FOR 2 DAYS. *DT*JB CONSUMER STATED THE AIRBAG DID NOT DEPLOY AND THERE WERE NO SKID MARKS ON THE ROAD. CONSUMER ALSO STATED THAT WHEN THE POLICE OFFICER EXAMINED THE VEHICLE THE BRAKE PEDAL WAS PRESSED ALL THE WAY THE FLOOR. PLEASE NOTE THAT I AM CERTAIN THAT I HEARD THE VEHICLE PUT ITSELF INTO 4 WHEEL DRIVE AFTER HITTING THE DITCH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Corrective Action:
I WAS DRIVING A RENTAL VEHICLE, 2019 NISSAN ROGUE, 65 MPH AND WHEN I APPLIED THE BRAKES THEY FAILED, CAUSING ME TO GO ACROSS THE INTERSECTION, THROUGH A FENCE, INTO A DITCH. THE FRONT END WAS TOTALED. THE AIRBAGS DID NOT DEPLOY. THE 4 WHEEL DRIVE TOOK OVER AND THE CAR PULLED ITSELF OUT OF THE DITCH EVENTUALLY STOPPING IN A FIELD JUST PRIOR TO GOING OVER AND EMBANKMENT AND INTO A RIVER. ACCORDING TO THE POLICE OFFICER THAT ARRIVED AT THE SCENE, THE BRAKES OF THE VEHICLE WERE PRESSED ALL THE WAY TO THE FLOOR OF THE VEHICLE, ALTHOUGH HE DID NOT ENTER THIS INTO THE WRITTEN REPORT. HE DID VERBALIZE THAT TO ME ON THE PHONE THE DAY FOLLOWING THE ACCIDENT. THERE WERE NO SKID MARKS ON THE ROAD INDICATING THAT THE VEHICLE TRIED TO STOP. I WAS GOING THE SPEED LIMIT OF 65 MPH. I SUSTAINED 2 FRACTURES OF MY BACK, A CONCUSSION AND A LARGE LACERATION OF MY FOREHEAD. THE VEHICLE IS CURRENTLY IN STORAGE AND HAS NOT BEEN INSPECTED, YET. THE COMPUTER OF THIS VEHICLE TOOK OVER AND DROVE ITSELF. I WAS TAKEN TO A NEARBY TRAUMA CENTER AND ADMITTED FOR 2 DAYS. *DT*JB CONSUMER STATED THE AIRBAG DID NOT DEPLOY AND THERE WERE NO SKID MARKS ON THE ROAD. CONSUMER ALSO STATED THAT WHEN THE POLICE OFFICER EXAMINED THE VEHICLE THE BRAKE PEDAL WAS PRESSED ALL THE WAY THE FLOOR. PLEASE NOTE THAT I AM CERTAIN THAT I HEARD THE VEHICLE PUT ITSELF INTO 4 WHEEL DRIVE AFTER HITTING THE DITCH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Additional Notes:
I WAS DRIVING A RENTAL VEHICLE, 2019 NISSAN ROGUE, 65 MPH AND WHEN I APPLIED THE BRAKES THEY FAILED, CAUSING ME TO GO ACROSS THE INTERSECTION, THROUGH A FENCE, INTO A DITCH. THE FRONT END WAS TOTALED. THE AIRBAGS DID NOT DEPLOY. THE 4 WHEEL DRIVE TOOK OVER AND THE CAR PULLED ITSELF OUT OF THE DITCH EVENTUALLY STOPPING IN A FIELD JUST PRIOR TO GOING OVER AND EMBANKMENT AND INTO A RIVER. ACCORDING TO THE POLICE OFFICER THAT ARRIVED AT THE SCENE, THE BRAKES OF THE VEHICLE WERE PRESSED ALL THE WAY TO THE FLOOR OF THE VEHICLE, ALTHOUGH HE DID NOT ENTER THIS INTO THE WRITTEN REPORT. HE DID VERBALIZE THAT TO ME ON THE PHONE THE DAY FOLLOWING THE ACCIDENT. THERE WERE NO SKID MARKS ON THE ROAD INDICATING THAT THE VEHICLE TRIED TO STOP. I WAS GOING THE SPEED LIMIT OF 65 MPH. I SUSTAINED 2 FRACTURES OF MY BACK, A CONCUSSION AND A LARGE LACERATION OF MY FOREHEAD. THE VEHICLE IS CURRENTLY IN STORAGE AND HAS NOT BEEN INSPECTED, YET. THE COMPUTER OF THIS VEHICLE TOOK OVER AND DROVE ITSELF. I WAS TAKEN TO A NEARBY TRAUMA CENTER AND ADMITTED FOR 2 DAYS. *DT*JB CONSUMER STATED THE AIRBAG DID NOT DEPLOY AND THERE WERE NO SKID MARKS ON THE ROAD. CONSUMER ALSO STATED THAT WHEN THE POLICE OFFICER EXAMINED THE VEHICLE THE BRAKE PEDAL WAS PRESSED ALL THE WAY THE FLOOR. PLEASE NOTE THAT I AM CERTAIN THAT I HEARD THE VEHICLE PUT ITSELF INTO 4 WHEEL DRIVE AFTER HITTING THE DITCH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Mfg Campaign: 11210736
Recall Date: May 29, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING A RENTAL VEHICLE, 2019 NISSAN ROGUE, 65 MPH AND WHEN I APPLIED THE BRAKES THEY FAILED, CAUSING ME TO GO ACROSS THE INTERSECTION, THROUGH A FENCE, INTO A DITCH. THE FRONT END WAS TOTALED. THE AIRBAGS DID NOT DEPLOY. THE 4 WHEEL DRIVE TOOK OVER AND THE CAR PULLED ITSELF OUT OF THE DITCH EVENTUALLY STOPPING IN A FIELD JUST PRIOR TO GOING OVER AND EMBANKMENT AND INTO A RIVER. ACCORDING TO THE POLICE OFFICER THAT ARRIVED AT THE SCENE, THE BRAKES OF THE VEHICLE WERE PRESSED ALL THE WAY TO THE FLOOR OF THE VEHICLE, ALTHOUGH HE DID NOT ENTER THIS INTO THE WRITTEN REPORT. HE DID VERBALIZE THAT TO ME ON THE PHONE THE DAY FOLLOWING THE ACCIDENT. THERE WERE NO SKID MARKS ON THE ROAD INDICATING THAT THE VEHICLE TRIED TO STOP. I WAS GOING THE SPEED LIMIT OF 65 MPH. I SUSTAINED 2 FRACTURES OF MY BACK, A CONCUSSION AND A LARGE LACERATION OF MY FOREHEAD. THE VEHICLE IS CURRENTLY IN STORAGE AND HAS NOT BEEN INSPECTED, YET. THE COMPUTER OF THIS VEHICLE TOOK OVER AND DROVE ITSELF. I WAS TAKEN TO A NEARBY TRAUMA CENTER AND ADMITTED FOR 2 DAYS. *DT*JB CONSUMER STATED THE AIRBAG DID NOT DEPLOY AND THERE WERE NO SKID MARKS ON THE ROAD. CONSUMER ALSO STATED THAT WHEN THE POLICE OFFICER EXAMINED THE VEHICLE THE BRAKE PEDAL WAS PRESSED ALL THE WAY THE FLOOR. PLEASE NOTE THAT I AM CERTAIN THAT I HEARD THE VEHICLE PUT ITSELF INTO 4 WHEEL DRIVE AFTER HITTING THE DITCH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Corrective Action:
I WAS DRIVING A RENTAL VEHICLE, 2019 NISSAN ROGUE, 65 MPH AND WHEN I APPLIED THE BRAKES THEY FAILED, CAUSING ME TO GO ACROSS THE INTERSECTION, THROUGH A FENCE, INTO A DITCH. THE FRONT END WAS TOTALED. THE AIRBAGS DID NOT DEPLOY. THE 4 WHEEL DRIVE TOOK OVER AND THE CAR PULLED ITSELF OUT OF THE DITCH EVENTUALLY STOPPING IN A FIELD JUST PRIOR TO GOING OVER AND EMBANKMENT AND INTO A RIVER. ACCORDING TO THE POLICE OFFICER THAT ARRIVED AT THE SCENE, THE BRAKES OF THE VEHICLE WERE PRESSED ALL THE WAY TO THE FLOOR OF THE VEHICLE, ALTHOUGH HE DID NOT ENTER THIS INTO THE WRITTEN REPORT. HE DID VERBALIZE THAT TO ME ON THE PHONE THE DAY FOLLOWING THE ACCIDENT. THERE WERE NO SKID MARKS ON THE ROAD INDICATING THAT THE VEHICLE TRIED TO STOP. I WAS GOING THE SPEED LIMIT OF 65 MPH. I SUSTAINED 2 FRACTURES OF MY BACK, A CONCUSSION AND A LARGE LACERATION OF MY FOREHEAD. THE VEHICLE IS CURRENTLY IN STORAGE AND HAS NOT BEEN INSPECTED, YET. THE COMPUTER OF THIS VEHICLE TOOK OVER AND DROVE ITSELF. I WAS TAKEN TO A NEARBY TRAUMA CENTER AND ADMITTED FOR 2 DAYS. *DT*JB CONSUMER STATED THE AIRBAG DID NOT DEPLOY AND THERE WERE NO SKID MARKS ON THE ROAD. CONSUMER ALSO STATED THAT WHEN THE POLICE OFFICER EXAMINED THE VEHICLE THE BRAKE PEDAL WAS PRESSED ALL THE WAY THE FLOOR. PLEASE NOTE THAT I AM CERTAIN THAT I HEARD THE VEHICLE PUT ITSELF INTO 4 WHEEL DRIVE AFTER HITTING THE DITCH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Additional Notes:
I WAS DRIVING A RENTAL VEHICLE, 2019 NISSAN ROGUE, 65 MPH AND WHEN I APPLIED THE BRAKES THEY FAILED, CAUSING ME TO GO ACROSS THE INTERSECTION, THROUGH A FENCE, INTO A DITCH. THE FRONT END WAS TOTALED. THE AIRBAGS DID NOT DEPLOY. THE 4 WHEEL DRIVE TOOK OVER AND THE CAR PULLED ITSELF OUT OF THE DITCH EVENTUALLY STOPPING IN A FIELD JUST PRIOR TO GOING OVER AND EMBANKMENT AND INTO A RIVER. ACCORDING TO THE POLICE OFFICER THAT ARRIVED AT THE SCENE, THE BRAKES OF THE VEHICLE WERE PRESSED ALL THE WAY TO THE FLOOR OF THE VEHICLE, ALTHOUGH HE DID NOT ENTER THIS INTO THE WRITTEN REPORT. HE DID VERBALIZE THAT TO ME ON THE PHONE THE DAY FOLLOWING THE ACCIDENT. THERE WERE NO SKID MARKS ON THE ROAD INDICATING THAT THE VEHICLE TRIED TO STOP. I WAS GOING THE SPEED LIMIT OF 65 MPH. I SUSTAINED 2 FRACTURES OF MY BACK, A CONCUSSION AND A LARGE LACERATION OF MY FOREHEAD. THE VEHICLE IS CURRENTLY IN STORAGE AND HAS NOT BEEN INSPECTED, YET. THE COMPUTER OF THIS VEHICLE TOOK OVER AND DROVE ITSELF. I WAS TAKEN TO A NEARBY TRAUMA CENTER AND ADMITTED FOR 2 DAYS. *DT*JB CONSUMER STATED THE AIRBAG DID NOT DEPLOY AND THERE WERE NO SKID MARKS ON THE ROAD. CONSUMER ALSO STATED THAT WHEN THE POLICE OFFICER EXAMINED THE VEHICLE THE BRAKE PEDAL WAS PRESSED ALL THE WAY THE FLOOR. PLEASE NOTE THAT I AM CERTAIN THAT I HEARD THE VEHICLE PUT ITSELF INTO 4 WHEEL DRIVE AFTER HITTING THE DITCH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Mfg Campaign: 11210736
Recall Date: May 29, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUTOMATIC EMERGENCY BREAKING (AEB) SYSTEM STOPPED WORKING WITHIN 15 DAYS OF VEHICLE OWNERSHIP OF 2019 NISSAN ROGUE SV AWD. HAD VISITED DEALER TWICE AND THEY SAID THAT ITS FROM NISSAN, THEY CANNOT FIX IT BY THEIR OWN. DIDN'T FIND A RECALL OR UPDATE ANYWHERE. PLEASE INVESTIGATE AND FIX THE PROBLEM.
Corrective Action:
AUTOMATIC EMERGENCY BREAKING (AEB) SYSTEM STOPPED WORKING WITHIN 15 DAYS OF VEHICLE OWNERSHIP OF 2019 NISSAN ROGUE SV AWD. HAD VISITED DEALER TWICE AND THEY SAID THAT ITS FROM NISSAN, THEY CANNOT FIX IT BY THEIR OWN. DIDN'T FIND A RECALL OR UPDATE ANYWHERE. PLEASE INVESTIGATE AND FIX THE PROBLEM.
Additional Notes:
AUTOMATIC EMERGENCY BREAKING (AEB) SYSTEM STOPPED WORKING WITHIN 15 DAYS OF VEHICLE OWNERSHIP OF 2019 NISSAN ROGUE SV AWD. HAD VISITED DEALER TWICE AND THEY SAID THAT ITS FROM NISSAN, THEY CANNOT FIX IT BY THEIR OWN. DIDN'T FIND A RECALL OR UPDATE ANYWHERE. PLEASE INVESTIGATE AND FIX THE PROBLEM.
Mfg Campaign: 11207485
Recall Date: May 14, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AUTOMATIC EMERGENCY BREAKING (AEB) SYSTEM STOPPED WORKING WITHIN 15 DAYS OF VEHICLE OWNERSHIP OF 2019 NISSAN ROGUE SV AWD. HAD VISITED DEALER TWICE AND THEY SAID THAT ITS FROM NISSAN, THEY CANNOT FIX IT BY THEIR OWN. DIDN'T FIND A RECALL OR UPDATE ANYWHERE. PLEASE INVESTIGATE AND FIX THE PROBLEM.
Corrective Action:
AUTOMATIC EMERGENCY BREAKING (AEB) SYSTEM STOPPED WORKING WITHIN 15 DAYS OF VEHICLE OWNERSHIP OF 2019 NISSAN ROGUE SV AWD. HAD VISITED DEALER TWICE AND THEY SAID THAT ITS FROM NISSAN, THEY CANNOT FIX IT BY THEIR OWN. DIDN'T FIND A RECALL OR UPDATE ANYWHERE. PLEASE INVESTIGATE AND FIX THE PROBLEM.
Additional Notes:
AUTOMATIC EMERGENCY BREAKING (AEB) SYSTEM STOPPED WORKING WITHIN 15 DAYS OF VEHICLE OWNERSHIP OF 2019 NISSAN ROGUE SV AWD. HAD VISITED DEALER TWICE AND THEY SAID THAT ITS FROM NISSAN, THEY CANNOT FIX IT BY THEIR OWN. DIDN'T FIND A RECALL OR UPDATE ANYWHERE. PLEASE INVESTIGATE AND FIX THE PROBLEM.
Mfg Campaign: 11207485
Recall Date: May 14, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE STOPPED FOR NO APPARENT REASON WHILE MY WIFE [XXX] WAS DRIVING IT TODAY. SHE WAS DRIVING IT ON A CITY STREET STRAIGHT UPHILL AROUND 20 MILES AN HOUR. SHE WENT UNDER A BRIDGE OVERPASS AND THE SUV SUDDENLY SLOWED AND STOPPED FOR NO APPARENT REASON. THERE WAS NO OTHER PERSON OR VEHICLE AROUND WHEN THIS HAPPENED. IT IS BRAND NEW WITH 340 MILES ON IT AT THE TIME OF THE INCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
VEHICLE STOPPED FOR NO APPARENT REASON WHILE MY WIFE [XXX] WAS DRIVING IT TODAY. SHE WAS DRIVING IT ON A CITY STREET STRAIGHT UPHILL AROUND 20 MILES AN HOUR. SHE WENT UNDER A BRIDGE OVERPASS AND THE SUV SUDDENLY SLOWED AND STOPPED FOR NO APPARENT REASON. THERE WAS NO OTHER PERSON OR VEHICLE AROUND WHEN THIS HAPPENED. IT IS BRAND NEW WITH 340 MILES ON IT AT THE TIME OF THE INCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
VEHICLE STOPPED FOR NO APPARENT REASON WHILE MY WIFE [XXX] WAS DRIVING IT TODAY. SHE WAS DRIVING IT ON A CITY STREET STRAIGHT UPHILL AROUND 20 MILES AN HOUR. SHE WENT UNDER A BRIDGE OVERPASS AND THE SUV SUDDENLY SLOWED AND STOPPED FOR NO APPARENT REASON. THERE WAS NO OTHER PERSON OR VEHICLE AROUND WHEN THIS HAPPENED. IT IS BRAND NEW WITH 340 MILES ON IT AT THE TIME OF THE INCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11192063
Recall Date: Mar 27, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 30 MPH, "ROADWAY NARROW" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE STOPPED, BUT CONTINUED TO IDLE. A FEW SECONDS LATER, THE VEHICLE ACCELERATED NORMALLY. AN APPOINTMENT WAS SCHEDULED WITH BARON NISSAN INC (235 GLEN COVE RD, GREENVALE, NY 11548) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 35044923. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140.
Corrective Action:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 30 MPH, "ROADWAY NARROW" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE STOPPED, BUT CONTINUED TO IDLE. A FEW SECONDS LATER, THE VEHICLE ACCELERATED NORMALLY. AN APPOINTMENT WAS SCHEDULED WITH BARON NISSAN INC (235 GLEN COVE RD, GREENVALE, NY 11548) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 35044923. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140.
Additional Notes:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 30 MPH, "ROADWAY NARROW" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE STOPPED, BUT CONTINUED TO IDLE. A FEW SECONDS LATER, THE VEHICLE ACCELERATED NORMALLY. AN APPOINTMENT WAS SCHEDULED WITH BARON NISSAN INC (235 GLEN COVE RD, GREENVALE, NY 11548) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 35044923. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140.
Mfg Campaign: 11191266
Recall Date: Mar 25, 2019
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
BRAND NEW 2019 NISSAN ROGUE SV AWD: CLIMATE CONTROL IS NOT WORKING PROPERLY ESPECIALLY DURING COLD WEATHER. WHEN TEMPERATURE CONTROL GAUGE IS SET TO 61F, IT BLOWS COLD AIR AND WHEN THE GAUGE IS SET TO 62F, IT IMMEDIATELY BLOWS HOT AIR (80-90F). THIS IMPAIRS MY DRIVING AND POSES A RISK OF AN ACCIDENT BECAUSE I CONSTANTLY HAVE TO TAKE MY RIGHT HAND OFF THE STEERING WHEEL AND MY SIGHT OFF THE ROAD FOR A SECOND OR TWO TO MANUAL SWITCH BETWEEN 61F AND 62F. THIS IS THE ONLY WAY TO REGULATE THE INTERIOR TEMPERATURE. I CONSTANTLY HEAR FROM MY TWO LITTLE KIDS AND WIFE "IT'S TOO HOT, IT'S TO COLD....IT'S TOO HOT, IT'S TO COLD". THIS IS VERY FRUSTRATING ESPECIALLY WHEN AFTER THREE TRIPS TO THE DEALER'S SERVICE DEPARTMENT, I WAS TOLD THAT THIS IS NORMAL AS THAT'S HOW NISSAN DESIGNED THE CLIMATE CONTROL DURING COLD OUTSIDE TEMPERATURES. THIS IS DEFINITELY NOT NORMAL TO ME AND MY FAMILY. CUSTOMER AFFAIR EVEN SCHEDULED A BIASED SUBJECT MATTER INSPECTOR TO MEET WITH ME TO ONLY TELL ME THAT IT'S NORMAL AND WORKING AS DESIGNED. HE TOLD ME THAT IT WILL CONTINUE BLOWING HOT AIR (80-90F) WHEN THE GAUGE IS SET TO 62F EVEN IF THE INTERIOR TEMPERATURE HAS ALREADY REACHED 80F+ FOR A PROLONGED PERIOD OF TIME (AN HOUR OR SO) - THIS MAKES NO SENSE! THE INSPECTOR TOLD ME THAT EVERY ROGUE IS DESIGNED THAT WAY. IF I KNEW THIS BEFORE BUYING THE CAR, I WOULD NEVER BUY IT. THE CLIMATE CONTROL DESIGN IS DEFINITELY FLAWED BUT NISSAN IS NOT WILLING TO ADMIT IT. IT NEEDS TO BE RECALLED AND FIXED FOR ALL ROGUES! OTHER ISSUE I'VE BEEN FACING IS VIBRATIONS ON THE STEERING WHEEL AND ON GAS & BREAK PEDALS WHILE THE CAR IS STATIONARY OR DRIVING ON ANY ROAD. VIBRATIONS ARE COMING FROM THE ENGINE COMPARTMENT. NISSAN SERVICE AGAIN TOLD ME IT'S NORMAL. IT IS NOT! NISSAN FAILED TO RESOLVE BOTH ISSUES. I HAVE FILED A BBB COMPLAINT. NHTSA - PLEASE RECALL BOTH CHRONIC ISSUES! THANK YOU!
Corrective Action:
BRAND NEW 2019 NISSAN ROGUE SV AWD: CLIMATE CONTROL IS NOT WORKING PROPERLY ESPECIALLY DURING COLD WEATHER. WHEN TEMPERATURE CONTROL GAUGE IS SET TO 61F, IT BLOWS COLD AIR AND WHEN THE GAUGE IS SET TO 62F, IT IMMEDIATELY BLOWS HOT AIR (80-90F). THIS IMPAIRS MY DRIVING AND POSES A RISK OF AN ACCIDENT BECAUSE I CONSTANTLY HAVE TO TAKE MY RIGHT HAND OFF THE STEERING WHEEL AND MY SIGHT OFF THE ROAD FOR A SECOND OR TWO TO MANUAL SWITCH BETWEEN 61F AND 62F. THIS IS THE ONLY WAY TO REGULATE THE INTERIOR TEMPERATURE. I CONSTANTLY HEAR FROM MY TWO LITTLE KIDS AND WIFE "IT'S TOO HOT, IT'S TO COLD....IT'S TOO HOT, IT'S TO COLD". THIS IS VERY FRUSTRATING ESPECIALLY WHEN AFTER THREE TRIPS TO THE DEALER'S SERVICE DEPARTMENT, I WAS TOLD THAT THIS IS NORMAL AS THAT'S HOW NISSAN DESIGNED THE CLIMATE CONTROL DURING COLD OUTSIDE TEMPERATURES. THIS IS DEFINITELY NOT NORMAL TO ME AND MY FAMILY. CUSTOMER AFFAIR EVEN SCHEDULED A BIASED SUBJECT MATTER INSPECTOR TO MEET WITH ME TO ONLY TELL ME THAT IT'S NORMAL AND WORKING AS DESIGNED. HE TOLD ME THAT IT WILL CONTINUE BLOWING HOT AIR (80-90F) WHEN THE GAUGE IS SET TO 62F EVEN IF THE INTERIOR TEMPERATURE HAS ALREADY REACHED 80F+ FOR A PROLONGED PERIOD OF TIME (AN HOUR OR SO) - THIS MAKES NO SENSE! THE INSPECTOR TOLD ME THAT EVERY ROGUE IS DESIGNED THAT WAY. IF I KNEW THIS BEFORE BUYING THE CAR, I WOULD NEVER BUY IT. THE CLIMATE CONTROL DESIGN IS DEFINITELY FLAWED BUT NISSAN IS NOT WILLING TO ADMIT IT. IT NEEDS TO BE RECALLED AND FIXED FOR ALL ROGUES! OTHER ISSUE I'VE BEEN FACING IS VIBRATIONS ON THE STEERING WHEEL AND ON GAS & BREAK PEDALS WHILE THE CAR IS STATIONARY OR DRIVING ON ANY ROAD. VIBRATIONS ARE COMING FROM THE ENGINE COMPARTMENT. NISSAN SERVICE AGAIN TOLD ME IT'S NORMAL. IT IS NOT! NISSAN FAILED TO RESOLVE BOTH ISSUES. I HAVE FILED A BBB COMPLAINT. NHTSA - PLEASE RECALL BOTH CHRONIC ISSUES! THANK YOU!
Additional Notes:
BRAND NEW 2019 NISSAN ROGUE SV AWD: CLIMATE CONTROL IS NOT WORKING PROPERLY ESPECIALLY DURING COLD WEATHER. WHEN TEMPERATURE CONTROL GAUGE IS SET TO 61F, IT BLOWS COLD AIR AND WHEN THE GAUGE IS SET TO 62F, IT IMMEDIATELY BLOWS HOT AIR (80-90F). THIS IMPAIRS MY DRIVING AND POSES A RISK OF AN ACCIDENT BECAUSE I CONSTANTLY HAVE TO TAKE MY RIGHT HAND OFF THE STEERING WHEEL AND MY SIGHT OFF THE ROAD FOR A SECOND OR TWO TO MANUAL SWITCH BETWEEN 61F AND 62F. THIS IS THE ONLY WAY TO REGULATE THE INTERIOR TEMPERATURE. I CONSTANTLY HEAR FROM MY TWO LITTLE KIDS AND WIFE "IT'S TOO HOT, IT'S TO COLD....IT'S TOO HOT, IT'S TO COLD". THIS IS VERY FRUSTRATING ESPECIALLY WHEN AFTER THREE TRIPS TO THE DEALER'S SERVICE DEPARTMENT, I WAS TOLD THAT THIS IS NORMAL AS THAT'S HOW NISSAN DESIGNED THE CLIMATE CONTROL DURING COLD OUTSIDE TEMPERATURES. THIS IS DEFINITELY NOT NORMAL TO ME AND MY FAMILY. CUSTOMER AFFAIR EVEN SCHEDULED A BIASED SUBJECT MATTER INSPECTOR TO MEET WITH ME TO ONLY TELL ME THAT IT'S NORMAL AND WORKING AS DESIGNED. HE TOLD ME THAT IT WILL CONTINUE BLOWING HOT AIR (80-90F) WHEN THE GAUGE IS SET TO 62F EVEN IF THE INTERIOR TEMPERATURE HAS ALREADY REACHED 80F+ FOR A PROLONGED PERIOD OF TIME (AN HOUR OR SO) - THIS MAKES NO SENSE! THE INSPECTOR TOLD ME THAT EVERY ROGUE IS DESIGNED THAT WAY. IF I KNEW THIS BEFORE BUYING THE CAR, I WOULD NEVER BUY IT. THE CLIMATE CONTROL DESIGN IS DEFINITELY FLAWED BUT NISSAN IS NOT WILLING TO ADMIT IT. IT NEEDS TO BE RECALLED AND FIXED FOR ALL ROGUES! OTHER ISSUE I'VE BEEN FACING IS VIBRATIONS ON THE STEERING WHEEL AND ON GAS & BREAK PEDALS WHILE THE CAR IS STATIONARY OR DRIVING ON ANY ROAD. VIBRATIONS ARE COMING FROM THE ENGINE COMPARTMENT. NISSAN SERVICE AGAIN TOLD ME IT'S NORMAL. IT IS NOT! NISSAN FAILED TO RESOLVE BOTH ISSUES. I HAVE FILED A BBB COMPLAINT. NHTSA - PLEASE RECALL BOTH CHRONIC ISSUES! THANK YOU!
Mfg Campaign: 11190400
Recall Date: Mar 21, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BRAND NEW 2019 NISSAN ROGUE SV AWD: CLIMATE CONTROL IS NOT WORKING PROPERLY ESPECIALLY DURING COLD WEATHER. WHEN TEMPERATURE CONTROL GAUGE IS SET TO 61F, IT BLOWS COLD AIR AND WHEN THE GAUGE IS SET TO 62F, IT IMMEDIATELY BLOWS HOT AIR (80-90F). THIS IMPAIRS MY DRIVING AND POSES A RISK OF AN ACCIDENT BECAUSE I CONSTANTLY HAVE TO TAKE MY RIGHT HAND OFF THE STEERING WHEEL AND MY SIGHT OFF THE ROAD FOR A SECOND OR TWO TO MANUAL SWITCH BETWEEN 61F AND 62F. THIS IS THE ONLY WAY TO REGULATE THE INTERIOR TEMPERATURE. I CONSTANTLY HEAR FROM MY TWO LITTLE KIDS AND WIFE "IT'S TOO HOT, IT'S TO COLD....IT'S TOO HOT, IT'S TO COLD". THIS IS VERY FRUSTRATING ESPECIALLY WHEN AFTER THREE TRIPS TO THE DEALER'S SERVICE DEPARTMENT, I WAS TOLD THAT THIS IS NORMAL AS THAT'S HOW NISSAN DESIGNED THE CLIMATE CONTROL DURING COLD OUTSIDE TEMPERATURES. THIS IS DEFINITELY NOT NORMAL TO ME AND MY FAMILY. CUSTOMER AFFAIR EVEN SCHEDULED A BIASED SUBJECT MATTER INSPECTOR TO MEET WITH ME TO ONLY TELL ME THAT IT'S NORMAL AND WORKING AS DESIGNED. HE TOLD ME THAT IT WILL CONTINUE BLOWING HOT AIR (80-90F) WHEN THE GAUGE IS SET TO 62F EVEN IF THE INTERIOR TEMPERATURE HAS ALREADY REACHED 80F+ FOR A PROLONGED PERIOD OF TIME (AN HOUR OR SO) - THIS MAKES NO SENSE! THE INSPECTOR TOLD ME THAT EVERY ROGUE IS DESIGNED THAT WAY. IF I KNEW THIS BEFORE BUYING THE CAR, I WOULD NEVER BUY IT. THE CLIMATE CONTROL DESIGN IS DEFINITELY FLAWED BUT NISSAN IS NOT WILLING TO ADMIT IT. IT NEEDS TO BE RECALLED AND FIXED FOR ALL ROGUES! OTHER ISSUE I'VE BEEN FACING IS VIBRATIONS ON THE STEERING WHEEL AND ON GAS & BREAK PEDALS WHILE THE CAR IS STATIONARY OR DRIVING ON ANY ROAD. VIBRATIONS ARE COMING FROM THE ENGINE COMPARTMENT. NISSAN SERVICE AGAIN TOLD ME IT'S NORMAL. IT IS NOT! NISSAN FAILED TO RESOLVE BOTH ISSUES. I HAVE FILED A BBB COMPLAINT. NHTSA - PLEASE RECALL BOTH CHRONIC ISSUES! THANK YOU!
Corrective Action:
BRAND NEW 2019 NISSAN ROGUE SV AWD: CLIMATE CONTROL IS NOT WORKING PROPERLY ESPECIALLY DURING COLD WEATHER. WHEN TEMPERATURE CONTROL GAUGE IS SET TO 61F, IT BLOWS COLD AIR AND WHEN THE GAUGE IS SET TO 62F, IT IMMEDIATELY BLOWS HOT AIR (80-90F). THIS IMPAIRS MY DRIVING AND POSES A RISK OF AN ACCIDENT BECAUSE I CONSTANTLY HAVE TO TAKE MY RIGHT HAND OFF THE STEERING WHEEL AND MY SIGHT OFF THE ROAD FOR A SECOND OR TWO TO MANUAL SWITCH BETWEEN 61F AND 62F. THIS IS THE ONLY WAY TO REGULATE THE INTERIOR TEMPERATURE. I CONSTANTLY HEAR FROM MY TWO LITTLE KIDS AND WIFE "IT'S TOO HOT, IT'S TO COLD....IT'S TOO HOT, IT'S TO COLD". THIS IS VERY FRUSTRATING ESPECIALLY WHEN AFTER THREE TRIPS TO THE DEALER'S SERVICE DEPARTMENT, I WAS TOLD THAT THIS IS NORMAL AS THAT'S HOW NISSAN DESIGNED THE CLIMATE CONTROL DURING COLD OUTSIDE TEMPERATURES. THIS IS DEFINITELY NOT NORMAL TO ME AND MY FAMILY. CUSTOMER AFFAIR EVEN SCHEDULED A BIASED SUBJECT MATTER INSPECTOR TO MEET WITH ME TO ONLY TELL ME THAT IT'S NORMAL AND WORKING AS DESIGNED. HE TOLD ME THAT IT WILL CONTINUE BLOWING HOT AIR (80-90F) WHEN THE GAUGE IS SET TO 62F EVEN IF THE INTERIOR TEMPERATURE HAS ALREADY REACHED 80F+ FOR A PROLONGED PERIOD OF TIME (AN HOUR OR SO) - THIS MAKES NO SENSE! THE INSPECTOR TOLD ME THAT EVERY ROGUE IS DESIGNED THAT WAY. IF I KNEW THIS BEFORE BUYING THE CAR, I WOULD NEVER BUY IT. THE CLIMATE CONTROL DESIGN IS DEFINITELY FLAWED BUT NISSAN IS NOT WILLING TO ADMIT IT. IT NEEDS TO BE RECALLED AND FIXED FOR ALL ROGUES! OTHER ISSUE I'VE BEEN FACING IS VIBRATIONS ON THE STEERING WHEEL AND ON GAS & BREAK PEDALS WHILE THE CAR IS STATIONARY OR DRIVING ON ANY ROAD. VIBRATIONS ARE COMING FROM THE ENGINE COMPARTMENT. NISSAN SERVICE AGAIN TOLD ME IT'S NORMAL. IT IS NOT! NISSAN FAILED TO RESOLVE BOTH ISSUES. I HAVE FILED A BBB COMPLAINT. NHTSA - PLEASE RECALL BOTH CHRONIC ISSUES! THANK YOU!
Additional Notes:
BRAND NEW 2019 NISSAN ROGUE SV AWD: CLIMATE CONTROL IS NOT WORKING PROPERLY ESPECIALLY DURING COLD WEATHER. WHEN TEMPERATURE CONTROL GAUGE IS SET TO 61F, IT BLOWS COLD AIR AND WHEN THE GAUGE IS SET TO 62F, IT IMMEDIATELY BLOWS HOT AIR (80-90F). THIS IMPAIRS MY DRIVING AND POSES A RISK OF AN ACCIDENT BECAUSE I CONSTANTLY HAVE TO TAKE MY RIGHT HAND OFF THE STEERING WHEEL AND MY SIGHT OFF THE ROAD FOR A SECOND OR TWO TO MANUAL SWITCH BETWEEN 61F AND 62F. THIS IS THE ONLY WAY TO REGULATE THE INTERIOR TEMPERATURE. I CONSTANTLY HEAR FROM MY TWO LITTLE KIDS AND WIFE "IT'S TOO HOT, IT'S TO COLD....IT'S TOO HOT, IT'S TO COLD". THIS IS VERY FRUSTRATING ESPECIALLY WHEN AFTER THREE TRIPS TO THE DEALER'S SERVICE DEPARTMENT, I WAS TOLD THAT THIS IS NORMAL AS THAT'S HOW NISSAN DESIGNED THE CLIMATE CONTROL DURING COLD OUTSIDE TEMPERATURES. THIS IS DEFINITELY NOT NORMAL TO ME AND MY FAMILY. CUSTOMER AFFAIR EVEN SCHEDULED A BIASED SUBJECT MATTER INSPECTOR TO MEET WITH ME TO ONLY TELL ME THAT IT'S NORMAL AND WORKING AS DESIGNED. HE TOLD ME THAT IT WILL CONTINUE BLOWING HOT AIR (80-90F) WHEN THE GAUGE IS SET TO 62F EVEN IF THE INTERIOR TEMPERATURE HAS ALREADY REACHED 80F+ FOR A PROLONGED PERIOD OF TIME (AN HOUR OR SO) - THIS MAKES NO SENSE! THE INSPECTOR TOLD ME THAT EVERY ROGUE IS DESIGNED THAT WAY. IF I KNEW THIS BEFORE BUYING THE CAR, I WOULD NEVER BUY IT. THE CLIMATE CONTROL DESIGN IS DEFINITELY FLAWED BUT NISSAN IS NOT WILLING TO ADMIT IT. IT NEEDS TO BE RECALLED AND FIXED FOR ALL ROGUES! OTHER ISSUE I'VE BEEN FACING IS VIBRATIONS ON THE STEERING WHEEL AND ON GAS & BREAK PEDALS WHILE THE CAR IS STATIONARY OR DRIVING ON ANY ROAD. VIBRATIONS ARE COMING FROM THE ENGINE COMPARTMENT. NISSAN SERVICE AGAIN TOLD ME IT'S NORMAL. IT IS NOT! NISSAN FAILED TO RESOLVE BOTH ISSUES. I HAVE FILED A BBB COMPLAINT. NHTSA - PLEASE RECALL BOTH CHRONIC ISSUES! THANK YOU!
Mfg Campaign: 11190400
Recall Date: Mar 21, 2019
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I ONLY HAVE 1700 MILES ON MY NEW ROGUE. I PARK IN A GARAGE AT WORK AND AT HOME. I DROVE 10 MILES IN THE SNOW FROM WORK TO HOME AND MY CAR STARTED SHAKING SO BAD I THOUGHT THE WHEELS WERE GOING TO FALL OFF. I TOOK IT INTO THE NISSAN GARAGE AND THEY TOLD ME I HAVE TO KEEP THE SNOW OFF THE WHEELS AND IT WONT SHAKE. I HAVE NEVER HAD THIS PROBLEM BEFORE IN DRIVING 50 YEARS AND THEY ARE TELLING ME THIS NORMAL. THIS IS NOT NORMAL. I GOT AN AWD CAR SO I COULD DRIVE IN THE SNOW AND NOW I AM BEING TOLD TO KEEP THE SNOW OFF MY WHEELS
Corrective Action:
I ONLY HAVE 1700 MILES ON MY NEW ROGUE. I PARK IN A GARAGE AT WORK AND AT HOME. I DROVE 10 MILES IN THE SNOW FROM WORK TO HOME AND MY CAR STARTED SHAKING SO BAD I THOUGHT THE WHEELS WERE GOING TO FALL OFF. I TOOK IT INTO THE NISSAN GARAGE AND THEY TOLD ME I HAVE TO KEEP THE SNOW OFF THE WHEELS AND IT WONT SHAKE. I HAVE NEVER HAD THIS PROBLEM BEFORE IN DRIVING 50 YEARS AND THEY ARE TELLING ME THIS NORMAL. THIS IS NOT NORMAL. I GOT AN AWD CAR SO I COULD DRIVE IN THE SNOW AND NOW I AM BEING TOLD TO KEEP THE SNOW OFF MY WHEELS
Additional Notes:
I ONLY HAVE 1700 MILES ON MY NEW ROGUE. I PARK IN A GARAGE AT WORK AND AT HOME. I DROVE 10 MILES IN THE SNOW FROM WORK TO HOME AND MY CAR STARTED SHAKING SO BAD I THOUGHT THE WHEELS WERE GOING TO FALL OFF. I TOOK IT INTO THE NISSAN GARAGE AND THEY TOLD ME I HAVE TO KEEP THE SNOW OFF THE WHEELS AND IT WONT SHAKE. I HAVE NEVER HAD THIS PROBLEM BEFORE IN DRIVING 50 YEARS AND THEY ARE TELLING ME THIS NORMAL. THIS IS NOT NORMAL. I GOT AN AWD CAR SO I COULD DRIVE IN THE SNOW AND NOW I AM BEING TOLD TO KEEP THE SNOW OFF MY WHEELS
Mfg Campaign: 11184809
Recall Date: Mar 7, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE SPUTTERS THEN STALLS ON I-10 INTERSTATE HWY, CHASSIS CONTROL LIGHT COMES ON. VEHICLE WILL RESTART AND IMMEDIATELY STALL AGAIN YESTERDAY NIGHT. EXTREME SAFETY HAZARD AS THIS OCCURS WITH NO WARNING AND FOR NO APPARENT REASON. THIS HAS HAPPENED ON MULTIPLE OCCASIONS, TODAY, THIS MORNING AT 7:40 AM 2/26/2019 IT HAPPENED ON THE FREEWAY IN A RAINY, CLOUDY AND FAIR VISIBILITY AND I WAS UNABLE TO GET TO THE SIDE OF THE ROAD DUE TO SPEEDS. CAR IS 1 MONTH, BRAND NEW AND DRIVEN FOR 2400 MILES ONLY.
Corrective Action:
VEHICLE SPUTTERS THEN STALLS ON I-10 INTERSTATE HWY, CHASSIS CONTROL LIGHT COMES ON. VEHICLE WILL RESTART AND IMMEDIATELY STALL AGAIN YESTERDAY NIGHT. EXTREME SAFETY HAZARD AS THIS OCCURS WITH NO WARNING AND FOR NO APPARENT REASON. THIS HAS HAPPENED ON MULTIPLE OCCASIONS, TODAY, THIS MORNING AT 7:40 AM 2/26/2019 IT HAPPENED ON THE FREEWAY IN A RAINY, CLOUDY AND FAIR VISIBILITY AND I WAS UNABLE TO GET TO THE SIDE OF THE ROAD DUE TO SPEEDS. CAR IS 1 MONTH, BRAND NEW AND DRIVEN FOR 2400 MILES ONLY.
Additional Notes:
VEHICLE SPUTTERS THEN STALLS ON I-10 INTERSTATE HWY, CHASSIS CONTROL LIGHT COMES ON. VEHICLE WILL RESTART AND IMMEDIATELY STALL AGAIN YESTERDAY NIGHT. EXTREME SAFETY HAZARD AS THIS OCCURS WITH NO WARNING AND FOR NO APPARENT REASON. THIS HAS HAPPENED ON MULTIPLE OCCASIONS, TODAY, THIS MORNING AT 7:40 AM 2/26/2019 IT HAPPENED ON THE FREEWAY IN A RAINY, CLOUDY AND FAIR VISIBILITY AND I WAS UNABLE TO GET TO THE SIDE OF THE ROAD DUE TO SPEEDS. CAR IS 1 MONTH, BRAND NEW AND DRIVEN FOR 2400 MILES ONLY.
Mfg Campaign: 11182496
Recall Date: Feb 26, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE SPUTTERS THEN STALLS ON I-10 INTERSTATE HWY, CHASSIS CONTROL LIGHT COMES ON. VEHICLE WILL RESTART AND IMMEDIATELY STALL AGAIN YESTERDAY NIGHT. EXTREME SAFETY HAZARD AS THIS OCCURS WITH NO WARNING AND FOR NO APPARENT REASON. THIS HAS HAPPENED ON MULTIPLE OCCASIONS, TODAY, THIS MORNING AT 7:40 AM 2/26/2019 IT HAPPENED ON THE FREEWAY IN A RAINY, CLOUDY AND FAIR VISIBILITY AND I WAS UNABLE TO GET TO THE SIDE OF THE ROAD DUE TO SPEEDS. CAR IS 1 MONTH, BRAND NEW AND DRIVEN FOR 2400 MILES ONLY.
Corrective Action:
VEHICLE SPUTTERS THEN STALLS ON I-10 INTERSTATE HWY, CHASSIS CONTROL LIGHT COMES ON. VEHICLE WILL RESTART AND IMMEDIATELY STALL AGAIN YESTERDAY NIGHT. EXTREME SAFETY HAZARD AS THIS OCCURS WITH NO WARNING AND FOR NO APPARENT REASON. THIS HAS HAPPENED ON MULTIPLE OCCASIONS, TODAY, THIS MORNING AT 7:40 AM 2/26/2019 IT HAPPENED ON THE FREEWAY IN A RAINY, CLOUDY AND FAIR VISIBILITY AND I WAS UNABLE TO GET TO THE SIDE OF THE ROAD DUE TO SPEEDS. CAR IS 1 MONTH, BRAND NEW AND DRIVEN FOR 2400 MILES ONLY.
Additional Notes:
VEHICLE SPUTTERS THEN STALLS ON I-10 INTERSTATE HWY, CHASSIS CONTROL LIGHT COMES ON. VEHICLE WILL RESTART AND IMMEDIATELY STALL AGAIN YESTERDAY NIGHT. EXTREME SAFETY HAZARD AS THIS OCCURS WITH NO WARNING AND FOR NO APPARENT REASON. THIS HAS HAPPENED ON MULTIPLE OCCASIONS, TODAY, THIS MORNING AT 7:40 AM 2/26/2019 IT HAPPENED ON THE FREEWAY IN A RAINY, CLOUDY AND FAIR VISIBILITY AND I WAS UNABLE TO GET TO THE SIDE OF THE ROAD DUE TO SPEEDS. CAR IS 1 MONTH, BRAND NEW AND DRIVEN FOR 2400 MILES ONLY.
Mfg Campaign: 11182496
Recall Date: Feb 26, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I DROVE HOME A BRAND NEW 2019 NISSAN ROGUE SL AWD FROM THE DEALER ON A FRIDAY NIGHT WITH 9 MILES ON IT. I DROVE IT ON THE HIGHWAY TO GO SKIING THE FOLLOWING DAY AND THEN ON MONDAY EVENING (AFTER 3 DAYS OF OWNING CAR AND 362 MILES), THE ENGINE MALFUNCTION INDICATOR LIGHT WENT ON. CALLED DEALER AND THEY SAID TO BRING IN TO LOOK AT IT AND ALSO THE NISSAN CONNECT EMAIL STATED TO OPEN/CLOSE GAS CAP. AFTER DOING SO, A COUPLE OF START/STOPS, THE LIGHT DID NOT COME BACK ON. I CALLED DEALER AND SAID IF IT COMES ON, I WILL BRING IN BUT LET'S WAIT AND SEE. ON WEDNESDAY (DAY 5 AND 440 MILES), I WAS COMMUTING HOME FROM WORK AND WHILE IN MIDDLE LANE OF SLOW MOVING TRAFFIC ON A STATE HIGHWAY, 6 MALFUNCTION INDICATOR LIGHTS ALL WENT ON AND THE CAR FELT STRANGE. AS SOON AS I COULD, I GOT INTO THE RIGHT LANE AND REALIZED I HAD NO ACCELERATION AS IF THE CAR FELT LIKE IT WAS IN NEUTRAL. I WAS ABLE TO COAST OVER AND INTO A NEARBY PARKING LOT THANKFULLY. I CALLED DEALER AND THEY ADVISED TO CALL FOR ROAD SIDE ASSISTANCE AND TOW TO THEIR DEALERSHIP. I WAS GIVEN A LOANER AND HAVE BEEN WORKING WITH NISSAN CONSUMER AFFAIRS. THE CAR IS STILL NOT REPAIRED AFTER 8 DAYS OF BEING IN SERVICE DEPARTMENT AND THEM WORKING WITH NISSAN SPECIALISTS. THEY BELIEVE THEY FOUND THE ELECTRICAL CONNECTION ISSUE AND ARE STILL WORKING THROUGH IT AND WILL TEST BUT I DO NOT FEEL SAFE GETTING BACK INTO THIS VEHICLE AFTER HAVING AN ENGINE FAILURE THAT COULD HAVE RESULTED IN SERIOUS INJURY OR WORSE.
Corrective Action:
I DROVE HOME A BRAND NEW 2019 NISSAN ROGUE SL AWD FROM THE DEALER ON A FRIDAY NIGHT WITH 9 MILES ON IT. I DROVE IT ON THE HIGHWAY TO GO SKIING THE FOLLOWING DAY AND THEN ON MONDAY EVENING (AFTER 3 DAYS OF OWNING CAR AND 362 MILES), THE ENGINE MALFUNCTION INDICATOR LIGHT WENT ON. CALLED DEALER AND THEY SAID TO BRING IN TO LOOK AT IT AND ALSO THE NISSAN CONNECT EMAIL STATED TO OPEN/CLOSE GAS CAP. AFTER DOING SO, A COUPLE OF START/STOPS, THE LIGHT DID NOT COME BACK ON. I CALLED DEALER AND SAID IF IT COMES ON, I WILL BRING IN BUT LET'S WAIT AND SEE. ON WEDNESDAY (DAY 5 AND 440 MILES), I WAS COMMUTING HOME FROM WORK AND WHILE IN MIDDLE LANE OF SLOW MOVING TRAFFIC ON A STATE HIGHWAY, 6 MALFUNCTION INDICATOR LIGHTS ALL WENT ON AND THE CAR FELT STRANGE. AS SOON AS I COULD, I GOT INTO THE RIGHT LANE AND REALIZED I HAD NO ACCELERATION AS IF THE CAR FELT LIKE IT WAS IN NEUTRAL. I WAS ABLE TO COAST OVER AND INTO A NEARBY PARKING LOT THANKFULLY. I CALLED DEALER AND THEY ADVISED TO CALL FOR ROAD SIDE ASSISTANCE AND TOW TO THEIR DEALERSHIP. I WAS GIVEN A LOANER AND HAVE BEEN WORKING WITH NISSAN CONSUMER AFFAIRS. THE CAR IS STILL NOT REPAIRED AFTER 8 DAYS OF BEING IN SERVICE DEPARTMENT AND THEM WORKING WITH NISSAN SPECIALISTS. THEY BELIEVE THEY FOUND THE ELECTRICAL CONNECTION ISSUE AND ARE STILL WORKING THROUGH IT AND WILL TEST BUT I DO NOT FEEL SAFE GETTING BACK INTO THIS VEHICLE AFTER HAVING AN ENGINE FAILURE THAT COULD HAVE RESULTED IN SERIOUS INJURY OR WORSE.
Additional Notes:
I DROVE HOME A BRAND NEW 2019 NISSAN ROGUE SL AWD FROM THE DEALER ON A FRIDAY NIGHT WITH 9 MILES ON IT. I DROVE IT ON THE HIGHWAY TO GO SKIING THE FOLLOWING DAY AND THEN ON MONDAY EVENING (AFTER 3 DAYS OF OWNING CAR AND 362 MILES), THE ENGINE MALFUNCTION INDICATOR LIGHT WENT ON. CALLED DEALER AND THEY SAID TO BRING IN TO LOOK AT IT AND ALSO THE NISSAN CONNECT EMAIL STATED TO OPEN/CLOSE GAS CAP. AFTER DOING SO, A COUPLE OF START/STOPS, THE LIGHT DID NOT COME BACK ON. I CALLED DEALER AND SAID IF IT COMES ON, I WILL BRING IN BUT LET'S WAIT AND SEE. ON WEDNESDAY (DAY 5 AND 440 MILES), I WAS COMMUTING HOME FROM WORK AND WHILE IN MIDDLE LANE OF SLOW MOVING TRAFFIC ON A STATE HIGHWAY, 6 MALFUNCTION INDICATOR LIGHTS ALL WENT ON AND THE CAR FELT STRANGE. AS SOON AS I COULD, I GOT INTO THE RIGHT LANE AND REALIZED I HAD NO ACCELERATION AS IF THE CAR FELT LIKE IT WAS IN NEUTRAL. I WAS ABLE TO COAST OVER AND INTO A NEARBY PARKING LOT THANKFULLY. I CALLED DEALER AND THEY ADVISED TO CALL FOR ROAD SIDE ASSISTANCE AND TOW TO THEIR DEALERSHIP. I WAS GIVEN A LOANER AND HAVE BEEN WORKING WITH NISSAN CONSUMER AFFAIRS. THE CAR IS STILL NOT REPAIRED AFTER 8 DAYS OF BEING IN SERVICE DEPARTMENT AND THEM WORKING WITH NISSAN SPECIALISTS. THEY BELIEVE THEY FOUND THE ELECTRICAL CONNECTION ISSUE AND ARE STILL WORKING THROUGH IT AND WILL TEST BUT I DO NOT FEEL SAFE GETTING BACK INTO THIS VEHICLE AFTER HAVING AN ENGINE FAILURE THAT COULD HAVE RESULTED IN SERIOUS INJURY OR WORSE.
Mfg Campaign: 11180030
Recall Date: Feb 14, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I DROVE HOME A BRAND NEW 2019 NISSAN ROGUE SL AWD FROM THE DEALER ON A FRIDAY NIGHT WITH 9 MILES ON IT. I DROVE IT ON THE HIGHWAY TO GO SKIING THE FOLLOWING DAY AND THEN ON MONDAY EVENING (AFTER 3 DAYS OF OWNING CAR AND 362 MILES), THE ENGINE MALFUNCTION INDICATOR LIGHT WENT ON. CALLED DEALER AND THEY SAID TO BRING IN TO LOOK AT IT AND ALSO THE NISSAN CONNECT EMAIL STATED TO OPEN/CLOSE GAS CAP. AFTER DOING SO, A COUPLE OF START/STOPS, THE LIGHT DID NOT COME BACK ON. I CALLED DEALER AND SAID IF IT COMES ON, I WILL BRING IN BUT LET'S WAIT AND SEE. ON WEDNESDAY (DAY 5 AND 440 MILES), I WAS COMMUTING HOME FROM WORK AND WHILE IN MIDDLE LANE OF SLOW MOVING TRAFFIC ON A STATE HIGHWAY, 6 MALFUNCTION INDICATOR LIGHTS ALL WENT ON AND THE CAR FELT STRANGE. AS SOON AS I COULD, I GOT INTO THE RIGHT LANE AND REALIZED I HAD NO ACCELERATION AS IF THE CAR FELT LIKE IT WAS IN NEUTRAL. I WAS ABLE TO COAST OVER AND INTO A NEARBY PARKING LOT THANKFULLY. I CALLED DEALER AND THEY ADVISED TO CALL FOR ROAD SIDE ASSISTANCE AND TOW TO THEIR DEALERSHIP. I WAS GIVEN A LOANER AND HAVE BEEN WORKING WITH NISSAN CONSUMER AFFAIRS. THE CAR IS STILL NOT REPAIRED AFTER 8 DAYS OF BEING IN SERVICE DEPARTMENT AND THEM WORKING WITH NISSAN SPECIALISTS. THEY BELIEVE THEY FOUND THE ELECTRICAL CONNECTION ISSUE AND ARE STILL WORKING THROUGH IT AND WILL TEST BUT I DO NOT FEEL SAFE GETTING BACK INTO THIS VEHICLE AFTER HAVING AN ENGINE FAILURE THAT COULD HAVE RESULTED IN SERIOUS INJURY OR WORSE.
Corrective Action:
I DROVE HOME A BRAND NEW 2019 NISSAN ROGUE SL AWD FROM THE DEALER ON A FRIDAY NIGHT WITH 9 MILES ON IT. I DROVE IT ON THE HIGHWAY TO GO SKIING THE FOLLOWING DAY AND THEN ON MONDAY EVENING (AFTER 3 DAYS OF OWNING CAR AND 362 MILES), THE ENGINE MALFUNCTION INDICATOR LIGHT WENT ON. CALLED DEALER AND THEY SAID TO BRING IN TO LOOK AT IT AND ALSO THE NISSAN CONNECT EMAIL STATED TO OPEN/CLOSE GAS CAP. AFTER DOING SO, A COUPLE OF START/STOPS, THE LIGHT DID NOT COME BACK ON. I CALLED DEALER AND SAID IF IT COMES ON, I WILL BRING IN BUT LET'S WAIT AND SEE. ON WEDNESDAY (DAY 5 AND 440 MILES), I WAS COMMUTING HOME FROM WORK AND WHILE IN MIDDLE LANE OF SLOW MOVING TRAFFIC ON A STATE HIGHWAY, 6 MALFUNCTION INDICATOR LIGHTS ALL WENT ON AND THE CAR FELT STRANGE. AS SOON AS I COULD, I GOT INTO THE RIGHT LANE AND REALIZED I HAD NO ACCELERATION AS IF THE CAR FELT LIKE IT WAS IN NEUTRAL. I WAS ABLE TO COAST OVER AND INTO A NEARBY PARKING LOT THANKFULLY. I CALLED DEALER AND THEY ADVISED TO CALL FOR ROAD SIDE ASSISTANCE AND TOW TO THEIR DEALERSHIP. I WAS GIVEN A LOANER AND HAVE BEEN WORKING WITH NISSAN CONSUMER AFFAIRS. THE CAR IS STILL NOT REPAIRED AFTER 8 DAYS OF BEING IN SERVICE DEPARTMENT AND THEM WORKING WITH NISSAN SPECIALISTS. THEY BELIEVE THEY FOUND THE ELECTRICAL CONNECTION ISSUE AND ARE STILL WORKING THROUGH IT AND WILL TEST BUT I DO NOT FEEL SAFE GETTING BACK INTO THIS VEHICLE AFTER HAVING AN ENGINE FAILURE THAT COULD HAVE RESULTED IN SERIOUS INJURY OR WORSE.
Additional Notes:
I DROVE HOME A BRAND NEW 2019 NISSAN ROGUE SL AWD FROM THE DEALER ON A FRIDAY NIGHT WITH 9 MILES ON IT. I DROVE IT ON THE HIGHWAY TO GO SKIING THE FOLLOWING DAY AND THEN ON MONDAY EVENING (AFTER 3 DAYS OF OWNING CAR AND 362 MILES), THE ENGINE MALFUNCTION INDICATOR LIGHT WENT ON. CALLED DEALER AND THEY SAID TO BRING IN TO LOOK AT IT AND ALSO THE NISSAN CONNECT EMAIL STATED TO OPEN/CLOSE GAS CAP. AFTER DOING SO, A COUPLE OF START/STOPS, THE LIGHT DID NOT COME BACK ON. I CALLED DEALER AND SAID IF IT COMES ON, I WILL BRING IN BUT LET'S WAIT AND SEE. ON WEDNESDAY (DAY 5 AND 440 MILES), I WAS COMMUTING HOME FROM WORK AND WHILE IN MIDDLE LANE OF SLOW MOVING TRAFFIC ON A STATE HIGHWAY, 6 MALFUNCTION INDICATOR LIGHTS ALL WENT ON AND THE CAR FELT STRANGE. AS SOON AS I COULD, I GOT INTO THE RIGHT LANE AND REALIZED I HAD NO ACCELERATION AS IF THE CAR FELT LIKE IT WAS IN NEUTRAL. I WAS ABLE TO COAST OVER AND INTO A NEARBY PARKING LOT THANKFULLY. I CALLED DEALER AND THEY ADVISED TO CALL FOR ROAD SIDE ASSISTANCE AND TOW TO THEIR DEALERSHIP. I WAS GIVEN A LOANER AND HAVE BEEN WORKING WITH NISSAN CONSUMER AFFAIRS. THE CAR IS STILL NOT REPAIRED AFTER 8 DAYS OF BEING IN SERVICE DEPARTMENT AND THEM WORKING WITH NISSAN SPECIALISTS. THEY BELIEVE THEY FOUND THE ELECTRICAL CONNECTION ISSUE AND ARE STILL WORKING THROUGH IT AND WILL TEST BUT I DO NOT FEEL SAFE GETTING BACK INTO THIS VEHICLE AFTER HAVING AN ENGINE FAILURE THAT COULD HAVE RESULTED IN SERIOUS INJURY OR WORSE.
Mfg Campaign: 11180030
Recall Date: Feb 14, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I DROVE HOME A BRAND NEW 2019 NISSAN ROGUE SL AWD FROM THE DEALER ON A FRIDAY NIGHT WITH 9 MILES ON IT. I DROVE IT ON THE HIGHWAY TO GO SKIING THE FOLLOWING DAY AND THEN ON MONDAY EVENING (AFTER 3 DAYS OF OWNING CAR AND 362 MILES), THE ENGINE MALFUNCTION INDICATOR LIGHT WENT ON. CALLED DEALER AND THEY SAID TO BRING IN TO LOOK AT IT AND ALSO THE NISSAN CONNECT EMAIL STATED TO OPEN/CLOSE GAS CAP. AFTER DOING SO, A COUPLE OF START/STOPS, THE LIGHT DID NOT COME BACK ON. I CALLED DEALER AND SAID IF IT COMES ON, I WILL BRING IN BUT LET'S WAIT AND SEE. ON WEDNESDAY (DAY 5 AND 440 MILES), I WAS COMMUTING HOME FROM WORK AND WHILE IN MIDDLE LANE OF SLOW MOVING TRAFFIC ON A STATE HIGHWAY, 6 MALFUNCTION INDICATOR LIGHTS ALL WENT ON AND THE CAR FELT STRANGE. AS SOON AS I COULD, I GOT INTO THE RIGHT LANE AND REALIZED I HAD NO ACCELERATION AS IF THE CAR FELT LIKE IT WAS IN NEUTRAL. I WAS ABLE TO COAST OVER AND INTO A NEARBY PARKING LOT THANKFULLY. I CALLED DEALER AND THEY ADVISED TO CALL FOR ROAD SIDE ASSISTANCE AND TOW TO THEIR DEALERSHIP. I WAS GIVEN A LOANER AND HAVE BEEN WORKING WITH NISSAN CONSUMER AFFAIRS. THE CAR IS STILL NOT REPAIRED AFTER 8 DAYS OF BEING IN SERVICE DEPARTMENT AND THEM WORKING WITH NISSAN SPECIALISTS. THEY BELIEVE THEY FOUND THE ELECTRICAL CONNECTION ISSUE AND ARE STILL WORKING THROUGH IT AND WILL TEST BUT I DO NOT FEEL SAFE GETTING BACK INTO THIS VEHICLE AFTER HAVING AN ENGINE FAILURE THAT COULD HAVE RESULTED IN SERIOUS INJURY OR WORSE.
Corrective Action:
I DROVE HOME A BRAND NEW 2019 NISSAN ROGUE SL AWD FROM THE DEALER ON A FRIDAY NIGHT WITH 9 MILES ON IT. I DROVE IT ON THE HIGHWAY TO GO SKIING THE FOLLOWING DAY AND THEN ON MONDAY EVENING (AFTER 3 DAYS OF OWNING CAR AND 362 MILES), THE ENGINE MALFUNCTION INDICATOR LIGHT WENT ON. CALLED DEALER AND THEY SAID TO BRING IN TO LOOK AT IT AND ALSO THE NISSAN CONNECT EMAIL STATED TO OPEN/CLOSE GAS CAP. AFTER DOING SO, A COUPLE OF START/STOPS, THE LIGHT DID NOT COME BACK ON. I CALLED DEALER AND SAID IF IT COMES ON, I WILL BRING IN BUT LET'S WAIT AND SEE. ON WEDNESDAY (DAY 5 AND 440 MILES), I WAS COMMUTING HOME FROM WORK AND WHILE IN MIDDLE LANE OF SLOW MOVING TRAFFIC ON A STATE HIGHWAY, 6 MALFUNCTION INDICATOR LIGHTS ALL WENT ON AND THE CAR FELT STRANGE. AS SOON AS I COULD, I GOT INTO THE RIGHT LANE AND REALIZED I HAD NO ACCELERATION AS IF THE CAR FELT LIKE IT WAS IN NEUTRAL. I WAS ABLE TO COAST OVER AND INTO A NEARBY PARKING LOT THANKFULLY. I CALLED DEALER AND THEY ADVISED TO CALL FOR ROAD SIDE ASSISTANCE AND TOW TO THEIR DEALERSHIP. I WAS GIVEN A LOANER AND HAVE BEEN WORKING WITH NISSAN CONSUMER AFFAIRS. THE CAR IS STILL NOT REPAIRED AFTER 8 DAYS OF BEING IN SERVICE DEPARTMENT AND THEM WORKING WITH NISSAN SPECIALISTS. THEY BELIEVE THEY FOUND THE ELECTRICAL CONNECTION ISSUE AND ARE STILL WORKING THROUGH IT AND WILL TEST BUT I DO NOT FEEL SAFE GETTING BACK INTO THIS VEHICLE AFTER HAVING AN ENGINE FAILURE THAT COULD HAVE RESULTED IN SERIOUS INJURY OR WORSE.
Additional Notes:
I DROVE HOME A BRAND NEW 2019 NISSAN ROGUE SL AWD FROM THE DEALER ON A FRIDAY NIGHT WITH 9 MILES ON IT. I DROVE IT ON THE HIGHWAY TO GO SKIING THE FOLLOWING DAY AND THEN ON MONDAY EVENING (AFTER 3 DAYS OF OWNING CAR AND 362 MILES), THE ENGINE MALFUNCTION INDICATOR LIGHT WENT ON. CALLED DEALER AND THEY SAID TO BRING IN TO LOOK AT IT AND ALSO THE NISSAN CONNECT EMAIL STATED TO OPEN/CLOSE GAS CAP. AFTER DOING SO, A COUPLE OF START/STOPS, THE LIGHT DID NOT COME BACK ON. I CALLED DEALER AND SAID IF IT COMES ON, I WILL BRING IN BUT LET'S WAIT AND SEE. ON WEDNESDAY (DAY 5 AND 440 MILES), I WAS COMMUTING HOME FROM WORK AND WHILE IN MIDDLE LANE OF SLOW MOVING TRAFFIC ON A STATE HIGHWAY, 6 MALFUNCTION INDICATOR LIGHTS ALL WENT ON AND THE CAR FELT STRANGE. AS SOON AS I COULD, I GOT INTO THE RIGHT LANE AND REALIZED I HAD NO ACCELERATION AS IF THE CAR FELT LIKE IT WAS IN NEUTRAL. I WAS ABLE TO COAST OVER AND INTO A NEARBY PARKING LOT THANKFULLY. I CALLED DEALER AND THEY ADVISED TO CALL FOR ROAD SIDE ASSISTANCE AND TOW TO THEIR DEALERSHIP. I WAS GIVEN A LOANER AND HAVE BEEN WORKING WITH NISSAN CONSUMER AFFAIRS. THE CAR IS STILL NOT REPAIRED AFTER 8 DAYS OF BEING IN SERVICE DEPARTMENT AND THEM WORKING WITH NISSAN SPECIALISTS. THEY BELIEVE THEY FOUND THE ELECTRICAL CONNECTION ISSUE AND ARE STILL WORKING THROUGH IT AND WILL TEST BUT I DO NOT FEEL SAFE GETTING BACK INTO THIS VEHICLE AFTER HAVING AN ENGINE FAILURE THAT COULD HAVE RESULTED IN SERIOUS INJURY OR WORSE.
Mfg Campaign: 11180030
Recall Date: Feb 14, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE ABS WARNING INDICATOR ILLUMINATED AND THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105) TO BE DIAGNOSED, THE FAILURE MILEAGE WAS 850. *BF AND IT WAS DETERMINED THAT IT NEEDED TO BE CALIBRATED.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE ABS WARNING INDICATOR ILLUMINATED AND THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105) TO BE DIAGNOSED, THE FAILURE MILEAGE WAS 850. *BF AND IT WAS DETERMINED THAT IT NEEDED TO BE CALIBRATED.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE ABS WARNING INDICATOR ILLUMINATED AND THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105) TO BE DIAGNOSED, THE FAILURE MILEAGE WAS 850. *BF AND IT WAS DETERMINED THAT IT NEEDED TO BE CALIBRATED.*JB
Mfg Campaign: 11171331
Recall Date: Jan 22, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE ABS WARNING INDICATOR ILLUMINATED AND THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105) TO BE DIAGNOSED, THE FAILURE MILEAGE WAS 850. *BF AND IT WAS DETERMINED THAT IT NEEDED TO BE CALIBRATED.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE ABS WARNING INDICATOR ILLUMINATED AND THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105) TO BE DIAGNOSED, THE FAILURE MILEAGE WAS 850. *BF AND IT WAS DETERMINED THAT IT NEEDED TO BE CALIBRATED.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE ABS WARNING INDICATOR ILLUMINATED AND THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105) TO BE DIAGNOSED, THE FAILURE MILEAGE WAS 850. *BF AND IT WAS DETERMINED THAT IT NEEDED TO BE CALIBRATED.*JB
Mfg Campaign: 11171331
Recall Date: Jan 22, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS ON THE STREET DRIVING UP A HILL AND THE MALFUNCTION LIGHT CAME ON I LOOKED IT UP IN MY MANUEL BOOK IT SAID DO NOT DRIVE TAKE TO DEALER MY CAR WAS PURCHASED ON NOV 23,2018 THIS HAPPENNED ON DECEMBER 10,2018. I HAD TO CALL A TOW TRUCK THEY TOWED THE VEHICLE AND TOLD ME I CANNOT GET A RENTAL OR LOANER CAR UNTILL NISSAN DETERMINES IT WAS NOT MY FAULT, SO AFTER THEY FINALLY LOOKED AT CAR AND DETERMINED IT WAS A FAULT OF THE MANUFACTURE THIS WAS ON 12/16/2018 , I HAD BEEN WITHOUT A CAR FOR 6 DAYS THEN THEY SAID MY CAR WOULD BE DONE ON THE 17TH AND THEIR WAS NO NEED FOR ME TO GET A LOANER. ALSO THE VEHICLE HAD A LOUD CLUNKING NOISE WHEN PUT IN GEAR. THEY FOUND THAT THE RADIATOR LOWER SUPPORT BOLTS WERE LOOSE. EVERY TIME I GET IN MY VEHICLE AFTER STOPPING FOR AN HOUR OR MORE THE TIRE PRESSURE IS OFF ON ALL FOUR TIRES I NEED TO FILL WITH AIR ON A DAILY BASIS. THIS IS ABSURD.
Corrective Action:
I WAS ON THE STREET DRIVING UP A HILL AND THE MALFUNCTION LIGHT CAME ON I LOOKED IT UP IN MY MANUEL BOOK IT SAID DO NOT DRIVE TAKE TO DEALER MY CAR WAS PURCHASED ON NOV 23,2018 THIS HAPPENNED ON DECEMBER 10,2018. I HAD TO CALL A TOW TRUCK THEY TOWED THE VEHICLE AND TOLD ME I CANNOT GET A RENTAL OR LOANER CAR UNTILL NISSAN DETERMINES IT WAS NOT MY FAULT, SO AFTER THEY FINALLY LOOKED AT CAR AND DETERMINED IT WAS A FAULT OF THE MANUFACTURE THIS WAS ON 12/16/2018 , I HAD BEEN WITHOUT A CAR FOR 6 DAYS THEN THEY SAID MY CAR WOULD BE DONE ON THE 17TH AND THEIR WAS NO NEED FOR ME TO GET A LOANER. ALSO THE VEHICLE HAD A LOUD CLUNKING NOISE WHEN PUT IN GEAR. THEY FOUND THAT THE RADIATOR LOWER SUPPORT BOLTS WERE LOOSE. EVERY TIME I GET IN MY VEHICLE AFTER STOPPING FOR AN HOUR OR MORE THE TIRE PRESSURE IS OFF ON ALL FOUR TIRES I NEED TO FILL WITH AIR ON A DAILY BASIS. THIS IS ABSURD.
Additional Notes:
I WAS ON THE STREET DRIVING UP A HILL AND THE MALFUNCTION LIGHT CAME ON I LOOKED IT UP IN MY MANUEL BOOK IT SAID DO NOT DRIVE TAKE TO DEALER MY CAR WAS PURCHASED ON NOV 23,2018 THIS HAPPENNED ON DECEMBER 10,2018. I HAD TO CALL A TOW TRUCK THEY TOWED THE VEHICLE AND TOLD ME I CANNOT GET A RENTAL OR LOANER CAR UNTILL NISSAN DETERMINES IT WAS NOT MY FAULT, SO AFTER THEY FINALLY LOOKED AT CAR AND DETERMINED IT WAS A FAULT OF THE MANUFACTURE THIS WAS ON 12/16/2018 , I HAD BEEN WITHOUT A CAR FOR 6 DAYS THEN THEY SAID MY CAR WOULD BE DONE ON THE 17TH AND THEIR WAS NO NEED FOR ME TO GET A LOANER. ALSO THE VEHICLE HAD A LOUD CLUNKING NOISE WHEN PUT IN GEAR. THEY FOUND THAT THE RADIATOR LOWER SUPPORT BOLTS WERE LOOSE. EVERY TIME I GET IN MY VEHICLE AFTER STOPPING FOR AN HOUR OR MORE THE TIRE PRESSURE IS OFF ON ALL FOUR TIRES I NEED TO FILL WITH AIR ON A DAILY BASIS. THIS IS ABSURD.
Mfg Campaign: 11170000
Recall Date: Jan 14, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS ON THE STREET DRIVING UP A HILL AND THE MALFUNCTION LIGHT CAME ON I LOOKED IT UP IN MY MANUEL BOOK IT SAID DO NOT DRIVE TAKE TO DEALER MY CAR WAS PURCHASED ON NOV 23,2018 THIS HAPPENNED ON DECEMBER 10,2018. I HAD TO CALL A TOW TRUCK THEY TOWED THE VEHICLE AND TOLD ME I CANNOT GET A RENTAL OR LOANER CAR UNTILL NISSAN DETERMINES IT WAS NOT MY FAULT, SO AFTER THEY FINALLY LOOKED AT CAR AND DETERMINED IT WAS A FAULT OF THE MANUFACTURE THIS WAS ON 12/16/2018 , I HAD BEEN WITHOUT A CAR FOR 6 DAYS THEN THEY SAID MY CAR WOULD BE DONE ON THE 17TH AND THEIR WAS NO NEED FOR ME TO GET A LOANER. ALSO THE VEHICLE HAD A LOUD CLUNKING NOISE WHEN PUT IN GEAR. THEY FOUND THAT THE RADIATOR LOWER SUPPORT BOLTS WERE LOOSE. EVERY TIME I GET IN MY VEHICLE AFTER STOPPING FOR AN HOUR OR MORE THE TIRE PRESSURE IS OFF ON ALL FOUR TIRES I NEED TO FILL WITH AIR ON A DAILY BASIS. THIS IS ABSURD.
Corrective Action:
I WAS ON THE STREET DRIVING UP A HILL AND THE MALFUNCTION LIGHT CAME ON I LOOKED IT UP IN MY MANUEL BOOK IT SAID DO NOT DRIVE TAKE TO DEALER MY CAR WAS PURCHASED ON NOV 23,2018 THIS HAPPENNED ON DECEMBER 10,2018. I HAD TO CALL A TOW TRUCK THEY TOWED THE VEHICLE AND TOLD ME I CANNOT GET A RENTAL OR LOANER CAR UNTILL NISSAN DETERMINES IT WAS NOT MY FAULT, SO AFTER THEY FINALLY LOOKED AT CAR AND DETERMINED IT WAS A FAULT OF THE MANUFACTURE THIS WAS ON 12/16/2018 , I HAD BEEN WITHOUT A CAR FOR 6 DAYS THEN THEY SAID MY CAR WOULD BE DONE ON THE 17TH AND THEIR WAS NO NEED FOR ME TO GET A LOANER. ALSO THE VEHICLE HAD A LOUD CLUNKING NOISE WHEN PUT IN GEAR. THEY FOUND THAT THE RADIATOR LOWER SUPPORT BOLTS WERE LOOSE. EVERY TIME I GET IN MY VEHICLE AFTER STOPPING FOR AN HOUR OR MORE THE TIRE PRESSURE IS OFF ON ALL FOUR TIRES I NEED TO FILL WITH AIR ON A DAILY BASIS. THIS IS ABSURD.
Additional Notes:
I WAS ON THE STREET DRIVING UP A HILL AND THE MALFUNCTION LIGHT CAME ON I LOOKED IT UP IN MY MANUEL BOOK IT SAID DO NOT DRIVE TAKE TO DEALER MY CAR WAS PURCHASED ON NOV 23,2018 THIS HAPPENNED ON DECEMBER 10,2018. I HAD TO CALL A TOW TRUCK THEY TOWED THE VEHICLE AND TOLD ME I CANNOT GET A RENTAL OR LOANER CAR UNTILL NISSAN DETERMINES IT WAS NOT MY FAULT, SO AFTER THEY FINALLY LOOKED AT CAR AND DETERMINED IT WAS A FAULT OF THE MANUFACTURE THIS WAS ON 12/16/2018 , I HAD BEEN WITHOUT A CAR FOR 6 DAYS THEN THEY SAID MY CAR WOULD BE DONE ON THE 17TH AND THEIR WAS NO NEED FOR ME TO GET A LOANER. ALSO THE VEHICLE HAD A LOUD CLUNKING NOISE WHEN PUT IN GEAR. THEY FOUND THAT THE RADIATOR LOWER SUPPORT BOLTS WERE LOOSE. EVERY TIME I GET IN MY VEHICLE AFTER STOPPING FOR AN HOUR OR MORE THE TIRE PRESSURE IS OFF ON ALL FOUR TIRES I NEED TO FILL WITH AIR ON A DAILY BASIS. THIS IS ABSURD.
Mfg Campaign: 11170000
Recall Date: Jan 14, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury