Complaints & Recalls
Official Safety Recalls - Important!
53 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. The left and/or right rear brake caliper assemblies may be missing an internal bushing, allowing the O-ring seal to move and brake fluid to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC933
Recall Date: Nov 22, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Titan, Titan XD, Frontier, and 2021-2022 Rogue vehicles. The in-vehicle infotainment (IVI) system may continuously reboot when the vehicle is restarted, which can result in an inoperative rearview display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22B8 R22C1 PC923/25
Recall Date: Oct 13, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue vehicles. The rear seat belts for the left-hand and right-hand rear seats may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 209, "Seatbelt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC915
Recall Date: Sep 1, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue, 2022 Frontier, Pathfinder, and Titan rental vehicles. When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22A5 PC901 PC902
Recall Date: Jul 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. Abnormal wear inside the fuel pump may cause it to overheat and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B8
Recall Date: Dec 9, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. The second-row upper tether wires may have been improperly welded to the seatback frame, preventing a child seat from being securely anchored. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC812
Recall Date: Jun 24, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. The rear left and/or right brake caliper assemblies may be missing an internal bushing, allowing the O-ring seal to move and brake fluid to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC804
Recall Date: Apr 22, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Nissan Rogue vehicles. The incorrect wheel nuts may have been installed, and may loosen causing wheel vibration.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC799
Recall Date: Mar 17, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Nissan Rogue vehicles. The fuel hose may not be secured in the proper position and the fuel tank lock ring may not be fully seated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC791
Recall Date: Feb 11, 2021
Consumer Complaints
292 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When trying to start the car I had to push the Brakes almost to the floor to get it to start. THEY WERE EXTREMELY SOFT TO GET IT TO START THE ENGINE AND THEN THEY WERE GOING TO THE FLOOR BEFORE COMING TO A STOP. THEY ARE ALMOST TO THE FLOOR WHEN SLOWING DOWN OR STOPPING. Then while I was driving to pick up my prescriptions and approaching a Stop Sign, then 3 Stop Lights or approaching a vehicle that is already stopped in front of me my brakes are extremely soft and do not engage. They almost go to the floor. The car does not immediately slow down or come to a stop. I have to keep pumping the brakes and even then they were Extremely soft and went almost to the floor before Stopping. I have small feet Size 6-7 and One time my foot slid under the pedal. I had to use the Parking brake at the Stop Sign and the Stop Lights to feel comfortable enough that I would not move forward and be sure I that I came a full Stop. I pulled into a McDonalds Parking Lot less than a mile from my home to see if I turn off the car it will reset the brakes and it did not work. I called Elevated Nissan in Merriam, Kansas which is the Dealership I purchased it from (less than another Mile away from the McDonalds) they were closing in 25 minutes, so I drove less than 5 mph to get there and dropped off the vehicle. I showed [XXX] in service how they would go to the floor. He called me the next morning and after the vehicle sitting in the shop all night long the brakes engaged in a normal fashion the next day. They are trying to find out what is causing them to go soft. These Brakes can cause a Serious Catastrophe resulting in injury or worse. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
When trying to start the car I had to push the Brakes almost to the floor to get it to start. THEY WERE EXTREMELY SOFT TO GET IT TO START THE ENGINE AND THEN THEY WERE GOING TO THE FLOOR BEFORE COMING TO A STOP. THEY ARE ALMOST TO THE FLOOR WHEN SLOWING DOWN OR STOPPING. Then while I was driving to pick up my prescriptions and approaching a Stop Sign, then 3 Stop Lights or approaching a vehicle that is already stopped in front of me my brakes are extremely soft and do not engage. They almost go to the floor. The car does not immediately slow down or come to a stop. I have to keep pumping the brakes and even then they were Extremely soft and went almost to the floor before Stopping. I have small feet Size 6-7 and One time my foot slid under the pedal. I had to use the Parking brake at the Stop Sign and the Stop Lights to feel comfortable enough that I would not move forward and be sure I that I came a full Stop. I pulled into a McDonalds Parking Lot less than a mile from my home to see if I turn off the car it will reset the brakes and it did not work. I called Elevated Nissan in Merriam, Kansas which is the Dealership I purchased it from (less than another Mile away from the McDonalds) they were closing in 25 minutes, so I drove less than 5 mph to get there and dropped off the vehicle. I showed [XXX] in service how they would go to the floor. He called me the next morning and after the vehicle sitting in the shop all night long the brakes engaged in a normal fashion the next day. They are trying to find out what is causing them to go soft. These Brakes can cause a Serious Catastrophe resulting in injury or worse. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
When trying to start the car I had to push the Brakes almost to the floor to get it to start. THEY WERE EXTREMELY SOFT TO GET IT TO START THE ENGINE AND THEN THEY WERE GOING TO THE FLOOR BEFORE COMING TO A STOP. THEY ARE ALMOST TO THE FLOOR WHEN SLOWING DOWN OR STOPPING. Then while I was driving to pick up my prescriptions and approaching a Stop Sign, then 3 Stop Lights or approaching a vehicle that is already stopped in front of me my brakes are extremely soft and do not engage. They almost go to the floor. The car does not immediately slow down or come to a stop. I have to keep pumping the brakes and even then they were Extremely soft and went almost to the floor before Stopping. I have small feet Size 6-7 and One time my foot slid under the pedal. I had to use the Parking brake at the Stop Sign and the Stop Lights to feel comfortable enough that I would not move forward and be sure I that I came a full Stop. I pulled into a McDonalds Parking Lot less than a mile from my home to see if I turn off the car it will reset the brakes and it did not work. I called Elevated Nissan in Merriam, Kansas which is the Dealership I purchased it from (less than another Mile away from the McDonalds) they were closing in 25 minutes, so I drove less than 5 mph to get there and dropped off the vehicle. I showed [XXX] in service how they would go to the floor. He called me the next morning and after the vehicle sitting in the shop all night long the brakes engaged in a normal fashion the next day. They are trying to find out what is causing them to go soft. These Brakes can cause a Serious Catastrophe resulting in injury or worse. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11484124
Recall Date: Sep 12, 2022
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
UNKNOWN, I had just got off or my 8 hour work shift at 3:30 pm eastern time. I went to my truck/rear hatch to put my stuff in and I notice glass on the ground. I look up and notice 2 holes the size of a soft ball on the bottom right and left corner of my back windshield. The glass was whole back glass was completely shattered. Every time I shut a door on either side of the door more glass shattered from the back windshield. I was park in an area where no cars were within 10 feet of my car the weather was about 80 degrees, we've had much hotter days in VA. There is absolutely no explanation for this besides a malfunction in the windshield being used on the vehicles. Upon my own research I have discovered this same incident has happened to many other Nissan owners with the damage to the wind shield looking identical, it the same exact spots.
Corrective Action:
UNKNOWN, I had just got off or my 8 hour work shift at 3:30 pm eastern time. I went to my truck/rear hatch to put my stuff in and I notice glass on the ground. I look up and notice 2 holes the size of a soft ball on the bottom right and left corner of my back windshield. The glass was whole back glass was completely shattered. Every time I shut a door on either side of the door more glass shattered from the back windshield. I was park in an area where no cars were within 10 feet of my car the weather was about 80 degrees, we've had much hotter days in VA. There is absolutely no explanation for this besides a malfunction in the windshield being used on the vehicles. Upon my own research I have discovered this same incident has happened to many other Nissan owners with the damage to the wind shield looking identical, it the same exact spots.
Additional Notes:
UNKNOWN, I had just got off or my 8 hour work shift at 3:30 pm eastern time. I went to my truck/rear hatch to put my stuff in and I notice glass on the ground. I look up and notice 2 holes the size of a soft ball on the bottom right and left corner of my back windshield. The glass was whole back glass was completely shattered. Every time I shut a door on either side of the door more glass shattered from the back windshield. I was park in an area where no cars were within 10 feet of my car the weather was about 80 degrees, we've had much hotter days in VA. There is absolutely no explanation for this besides a malfunction in the windshield being used on the vehicles. Upon my own research I have discovered this same incident has happened to many other Nissan owners with the damage to the wind shield looking identical, it the same exact spots.
Mfg Campaign: 11481131
Recall Date: Aug 25, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN, I had just got off or my 8 hour work shift at 3:30 pm eastern time. I went to my truck/rear hatch to put my stuff in and I notice glass on the ground. I look up and notice 2 holes the size of a soft ball on the bottom right and left corner of my back windshield. The glass was whole back glass was completely shattered. Every time I shut a door on either side of the door more glass shattered from the back windshield. I was park in an area where no cars were within 10 feet of my car the weather was about 80 degrees, we've had much hotter days in VA. There is absolutely no explanation for this besides a malfunction in the windshield being used on the vehicles. Upon my own research I have discovered this same incident has happened to many other Nissan owners with the damage to the wind shield looking identical, it the same exact spots.
Corrective Action:
UNKNOWN, I had just got off or my 8 hour work shift at 3:30 pm eastern time. I went to my truck/rear hatch to put my stuff in and I notice glass on the ground. I look up and notice 2 holes the size of a soft ball on the bottom right and left corner of my back windshield. The glass was whole back glass was completely shattered. Every time I shut a door on either side of the door more glass shattered from the back windshield. I was park in an area where no cars were within 10 feet of my car the weather was about 80 degrees, we've had much hotter days in VA. There is absolutely no explanation for this besides a malfunction in the windshield being used on the vehicles. Upon my own research I have discovered this same incident has happened to many other Nissan owners with the damage to the wind shield looking identical, it the same exact spots.
Additional Notes:
UNKNOWN, I had just got off or my 8 hour work shift at 3:30 pm eastern time. I went to my truck/rear hatch to put my stuff in and I notice glass on the ground. I look up and notice 2 holes the size of a soft ball on the bottom right and left corner of my back windshield. The glass was whole back glass was completely shattered. Every time I shut a door on either side of the door more glass shattered from the back windshield. I was park in an area where no cars were within 10 feet of my car the weather was about 80 degrees, we've had much hotter days in VA. There is absolutely no explanation for this besides a malfunction in the windshield being used on the vehicles. Upon my own research I have discovered this same incident has happened to many other Nissan owners with the damage to the wind shield looking identical, it the same exact spots.
Mfg Campaign: 11481131
Recall Date: Aug 25, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving down a road at 40mph that has a speed limit of 45 there are a set railroad tracks that you go over. Of course I slow to 20mph but the forward collision warning activated but it was not a warning but an out right complete stop of the vehicle which would have cause rear end collision if someone was behind me. And it was reported to Nissan about the situation and requested to disable this safety feature but was denied.
Corrective Action:
While driving down a road at 40mph that has a speed limit of 45 there are a set railroad tracks that you go over. Of course I slow to 20mph but the forward collision warning activated but it was not a warning but an out right complete stop of the vehicle which would have cause rear end collision if someone was behind me. And it was reported to Nissan about the situation and requested to disable this safety feature but was denied.
Additional Notes:
While driving down a road at 40mph that has a speed limit of 45 there are a set railroad tracks that you go over. Of course I slow to 20mph but the forward collision warning activated but it was not a warning but an out right complete stop of the vehicle which would have cause rear end collision if someone was behind me. And it was reported to Nissan about the situation and requested to disable this safety feature but was denied.
Mfg Campaign: 11477566
Recall Date: Aug 4, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving down a road at 40mph that has a speed limit of 45 there are a set railroad tracks that you go over. Of course I slow to 20mph but the forward collision warning activated but it was not a warning but an out right complete stop of the vehicle which would have cause rear end collision if someone was behind me. And it was reported to Nissan about the situation and requested to disable this safety feature but was denied.
Corrective Action:
While driving down a road at 40mph that has a speed limit of 45 there are a set railroad tracks that you go over. Of course I slow to 20mph but the forward collision warning activated but it was not a warning but an out right complete stop of the vehicle which would have cause rear end collision if someone was behind me. And it was reported to Nissan about the situation and requested to disable this safety feature but was denied.
Additional Notes:
While driving down a road at 40mph that has a speed limit of 45 there are a set railroad tracks that you go over. Of course I slow to 20mph but the forward collision warning activated but it was not a warning but an out right complete stop of the vehicle which would have cause rear end collision if someone was behind me. And it was reported to Nissan about the situation and requested to disable this safety feature but was denied.
Mfg Campaign: 11477566
Recall Date: Aug 4, 2022
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
While driving down a road at 40mph that has a speed limit of 45 there are a set railroad tracks that you go over. Of course I slow to 20mph but the forward collision warning activated but it was not a warning but an out right complete stop of the vehicle which would have cause rear end collision if someone was behind me. And it was reported to Nissan about the situation and requested to disable this safety feature but was denied.
Corrective Action:
While driving down a road at 40mph that has a speed limit of 45 there are a set railroad tracks that you go over. Of course I slow to 20mph but the forward collision warning activated but it was not a warning but an out right complete stop of the vehicle which would have cause rear end collision if someone was behind me. And it was reported to Nissan about the situation and requested to disable this safety feature but was denied.
Additional Notes:
While driving down a road at 40mph that has a speed limit of 45 there are a set railroad tracks that you go over. Of course I slow to 20mph but the forward collision warning activated but it was not a warning but an out right complete stop of the vehicle which would have cause rear end collision if someone was behind me. And it was reported to Nissan about the situation and requested to disable this safety feature but was denied.
Mfg Campaign: 11477566
Recall Date: Aug 4, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving down the road at 55 mph moon roof exploded! Very loud explosion ! Disoriented me! Glass fragments everywhere!
Corrective Action:
Driving down the road at 55 mph moon roof exploded! Very loud explosion ! Disoriented me! Glass fragments everywhere!
Additional Notes:
Driving down the road at 55 mph moon roof exploded! Very loud explosion ! Disoriented me! Glass fragments everywhere!
Mfg Campaign: 11477345
Recall Date: Aug 3, 2022
Nissan North America, Inc.
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
air condition faliure
Corrective Action:
air condition faliure
Additional Notes:
air condition faliure
Mfg Campaign: 11476047
Recall Date: Jul 27, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Car and driver reported early builds pre January 28th 2021 from the Japan plant recorded a 2 star safety rating on the passenger small overlap test. Nissan updated retrofitted the passenger airbag module software and seatbelt and was supposed to start a campaign to notify owners to have this done and we were never notified and Nissan is no help when you call and provide VIN. They only tell me no recalls on this VIN. Please note the assembly line builds were provided the retrofit after Jan28th 2021 in Japan builds and Smyrna Tenn builds were already updated before the first build came off the line. My wife's truck and this VIN qualifies with a build date of November 2020 from Japan's factory. Very concerned of the safety of any passenger in our truck and Nissan is dragging their feet and not taking this seriously I feel due to expense. Not sure how many are affected but they need a severe push to remedy this issue. Please help us and God bless you for having this forum. We purchased this Feb 2021 and its been long enough for Nissan to do the right thing for public safety for our family. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Car and driver reported early builds pre January 28th 2021 from the Japan plant recorded a 2 star safety rating on the passenger small overlap test. Nissan updated retrofitted the passenger airbag module software and seatbelt and was supposed to start a campaign to notify owners to have this done and we were never notified and Nissan is no help when you call and provide VIN. They only tell me no recalls on this VIN. Please note the assembly line builds were provided the retrofit after Jan28th 2021 in Japan builds and Smyrna Tenn builds were already updated before the first build came off the line. My wife's truck and this VIN qualifies with a build date of November 2020 from Japan's factory. Very concerned of the safety of any passenger in our truck and Nissan is dragging their feet and not taking this seriously I feel due to expense. Not sure how many are affected but they need a severe push to remedy this issue. Please help us and God bless you for having this forum. We purchased this Feb 2021 and its been long enough for Nissan to do the right thing for public safety for our family. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Car and driver reported early builds pre January 28th 2021 from the Japan plant recorded a 2 star safety rating on the passenger small overlap test. Nissan updated retrofitted the passenger airbag module software and seatbelt and was supposed to start a campaign to notify owners to have this done and we were never notified and Nissan is no help when you call and provide VIN. They only tell me no recalls on this VIN. Please note the assembly line builds were provided the retrofit after Jan28th 2021 in Japan builds and Smyrna Tenn builds were already updated before the first build came off the line. My wife's truck and this VIN qualifies with a build date of November 2020 from Japan's factory. Very concerned of the safety of any passenger in our truck and Nissan is dragging their feet and not taking this seriously I feel due to expense. Not sure how many are affected but they need a severe push to remedy this issue. Please help us and God bless you for having this forum. We purchased this Feb 2021 and its been long enough for Nissan to do the right thing for public safety for our family. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11473165
Recall Date: Jul 10, 2022
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Car and driver reported early builds pre January 28th 2021 from the Japan plant recorded a 2 star safety rating on the passenger small overlap test. Nissan updated retrofitted the passenger airbag module software and seatbelt and was supposed to start a campaign to notify owners to have this done and we were never notified and Nissan is no help when you call and provide VIN. They only tell me no recalls on this VIN. Please note the assembly line builds were provided the retrofit after Jan28th 2021 in Japan builds and Smyrna Tenn builds were already updated before the first build came off the line. My wife's truck and this VIN qualifies with a build date of November 2020 from Japan's factory. Very concerned of the safety of any passenger in our truck and Nissan is dragging their feet and not taking this seriously I feel due to expense. Not sure how many are affected but they need a severe push to remedy this issue. Please help us and God bless you for having this forum. We purchased this Feb 2021 and its been long enough for Nissan to do the right thing for public safety for our family. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Car and driver reported early builds pre January 28th 2021 from the Japan plant recorded a 2 star safety rating on the passenger small overlap test. Nissan updated retrofitted the passenger airbag module software and seatbelt and was supposed to start a campaign to notify owners to have this done and we were never notified and Nissan is no help when you call and provide VIN. They only tell me no recalls on this VIN. Please note the assembly line builds were provided the retrofit after Jan28th 2021 in Japan builds and Smyrna Tenn builds were already updated before the first build came off the line. My wife's truck and this VIN qualifies with a build date of November 2020 from Japan's factory. Very concerned of the safety of any passenger in our truck and Nissan is dragging their feet and not taking this seriously I feel due to expense. Not sure how many are affected but they need a severe push to remedy this issue. Please help us and God bless you for having this forum. We purchased this Feb 2021 and its been long enough for Nissan to do the right thing for public safety for our family. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Car and driver reported early builds pre January 28th 2021 from the Japan plant recorded a 2 star safety rating on the passenger small overlap test. Nissan updated retrofitted the passenger airbag module software and seatbelt and was supposed to start a campaign to notify owners to have this done and we were never notified and Nissan is no help when you call and provide VIN. They only tell me no recalls on this VIN. Please note the assembly line builds were provided the retrofit after Jan28th 2021 in Japan builds and Smyrna Tenn builds were already updated before the first build came off the line. My wife's truck and this VIN qualifies with a build date of November 2020 from Japan's factory. Very concerned of the safety of any passenger in our truck and Nissan is dragging their feet and not taking this seriously I feel due to expense. Not sure how many are affected but they need a severe push to remedy this issue. Please help us and God bless you for having this forum. We purchased this Feb 2021 and its been long enough for Nissan to do the right thing for public safety for our family. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11473165
Recall Date: Jul 10, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This vehicle was purchased new without disclosure of any recalls. When I checked the vin a few months ago it showed as haveing 5 recalls, some of them major. When I checked recently it showed as having O unfixed recalls. The dealer never fixed the recalls and is running me around to even schedule. I didn’t think they could sell new cars with open recalls?
Corrective Action:
This vehicle was purchased new without disclosure of any recalls. When I checked the vin a few months ago it showed as haveing 5 recalls, some of them major. When I checked recently it showed as having O unfixed recalls. The dealer never fixed the recalls and is running me around to even schedule. I didn’t think they could sell new cars with open recalls?
Additional Notes:
This vehicle was purchased new without disclosure of any recalls. When I checked the vin a few months ago it showed as haveing 5 recalls, some of them major. When I checked recently it showed as having O unfixed recalls. The dealer never fixed the recalls and is running me around to even schedule. I didn’t think they could sell new cars with open recalls?
Mfg Campaign: 11471975
Recall Date: Jul 1, 2022
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle was being driven to work approximately 30 miles. It was noticeable that the fuel gauge was dropping rather quickly. When entering the parking lot and parking the odor of gas was strong. After walking around the vehicle a puddle of liquid was under the passenger side door area. After looking under the vehicle the underside was saturated with fuel. The fuel tank was now empty. The vehicle was 75 miles from a Nissan dealer so we towed it to a class A mechanic shop for repair. At the time we were thinking something just pulled apart like a connection. The mechanic put the vehicle on a lift and took off all the covers to explore and found the fuel line blew apart. I contacted a Nissan dealership which told me I would have to tow it to them which would be my cost. It is still at the mechanic shop and whenever Nissan finds a new fuel line it will be repaired. This vehicle is a 2021 and has 44000 miles this should not happen. Now it will be 3 weeks minimum to get this fuel line because the Nissan parts service cannot find the fuel line. I think Nissan needs to look into this issue because we had 4 people riding in the car the day before and if it would of blew out at that time and caused a explosion 4 lives could of been gone. Lucky the vehicle didn’t ignite in this situation but I’m sure it could very easily being close to the exhaust system.
Corrective Action:
The vehicle was being driven to work approximately 30 miles. It was noticeable that the fuel gauge was dropping rather quickly. When entering the parking lot and parking the odor of gas was strong. After walking around the vehicle a puddle of liquid was under the passenger side door area. After looking under the vehicle the underside was saturated with fuel. The fuel tank was now empty. The vehicle was 75 miles from a Nissan dealer so we towed it to a class A mechanic shop for repair. At the time we were thinking something just pulled apart like a connection. The mechanic put the vehicle on a lift and took off all the covers to explore and found the fuel line blew apart. I contacted a Nissan dealership which told me I would have to tow it to them which would be my cost. It is still at the mechanic shop and whenever Nissan finds a new fuel line it will be repaired. This vehicle is a 2021 and has 44000 miles this should not happen. Now it will be 3 weeks minimum to get this fuel line because the Nissan parts service cannot find the fuel line. I think Nissan needs to look into this issue because we had 4 people riding in the car the day before and if it would of blew out at that time and caused a explosion 4 lives could of been gone. Lucky the vehicle didn’t ignite in this situation but I’m sure it could very easily being close to the exhaust system.
Additional Notes:
The vehicle was being driven to work approximately 30 miles. It was noticeable that the fuel gauge was dropping rather quickly. When entering the parking lot and parking the odor of gas was strong. After walking around the vehicle a puddle of liquid was under the passenger side door area. After looking under the vehicle the underside was saturated with fuel. The fuel tank was now empty. The vehicle was 75 miles from a Nissan dealer so we towed it to a class A mechanic shop for repair. At the time we were thinking something just pulled apart like a connection. The mechanic put the vehicle on a lift and took off all the covers to explore and found the fuel line blew apart. I contacted a Nissan dealership which told me I would have to tow it to them which would be my cost. It is still at the mechanic shop and whenever Nissan finds a new fuel line it will be repaired. This vehicle is a 2021 and has 44000 miles this should not happen. Now it will be 3 weeks minimum to get this fuel line because the Nissan parts service cannot find the fuel line. I think Nissan needs to look into this issue because we had 4 people riding in the car the day before and if it would of blew out at that time and caused a explosion 4 lives could of been gone. Lucky the vehicle didn’t ignite in this situation but I’m sure it could very easily being close to the exhaust system.
Mfg Campaign: 11469585
Recall Date: Jun 16, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2021 nissan roge sv. 23621 miles Sunroof explode while driving on highway it was glass everywhere. Became a unsafe vehicle for my kids. Dealer ship mike edman nissan horrible customer service will do anithing to no cover the guarantee and face the problem.7 calls to nissan Customer affairs never contact me.
Corrective Action:
2021 nissan roge sv. 23621 miles Sunroof explode while driving on highway it was glass everywhere. Became a unsafe vehicle for my kids. Dealer ship mike edman nissan horrible customer service will do anithing to no cover the guarantee and face the problem.7 calls to nissan Customer affairs never contact me.
Additional Notes:
2021 nissan roge sv. 23621 miles Sunroof explode while driving on highway it was glass everywhere. Became a unsafe vehicle for my kids. Dealer ship mike edman nissan horrible customer service will do anithing to no cover the guarantee and face the problem.7 calls to nissan Customer affairs never contact me.
Mfg Campaign: 11469486
Recall Date: Jun 15, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have the roof leak, infotainment issues, a rattle in my dash
Corrective Action:
I have the roof leak, infotainment issues, a rattle in my dash
Additional Notes:
I have the roof leak, infotainment issues, a rattle in my dash
Mfg Campaign: 11468490
Recall Date: Jun 9, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
First I had the leak which there was a TSB on due to the clips on the roof rack not being sealed properly. Had the clips replaced and resealed only to have 2 days later the leak back. For me it was the drivers side C pillar and drivers side hatch area. Took back & was told also have a faulty sunroof & sunroof seal. So now sunroof, seal & headliner also being replaced. There are tons online reporting the leaking issue. This needs to be fixed & changed to a recall!!! We should not be worried about having leaking on a brand new car and soaked headliners & pillars
Corrective Action:
First I had the leak which there was a TSB on due to the clips on the roof rack not being sealed properly. Had the clips replaced and resealed only to have 2 days later the leak back. For me it was the drivers side C pillar and drivers side hatch area. Took back & was told also have a faulty sunroof & sunroof seal. So now sunroof, seal & headliner also being replaced. There are tons online reporting the leaking issue. This needs to be fixed & changed to a recall!!! We should not be worried about having leaking on a brand new car and soaked headliners & pillars
Additional Notes:
First I had the leak which there was a TSB on due to the clips on the roof rack not being sealed properly. Had the clips replaced and resealed only to have 2 days later the leak back. For me it was the drivers side C pillar and drivers side hatch area. Took back & was told also have a faulty sunroof & sunroof seal. So now sunroof, seal & headliner also being replaced. There are tons online reporting the leaking issue. This needs to be fixed & changed to a recall!!! We should not be worried about having leaking on a brand new car and soaked headliners & pillars
Mfg Campaign: 11467817
Recall Date: Jun 6, 2022
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The A pillar was leaking and has since been addressed by my local dealer adhering to the service Bulletin, however there are hundreds of other owners of the 21 and 22 Nissan Rogue experiencing the same thing with many having reoccurrences after 6 months. My concern is mildew/mold forming. It took months for proof of leaking to show (colors from Carwash bled through).
Corrective Action:
The A pillar was leaking and has since been addressed by my local dealer adhering to the service Bulletin, however there are hundreds of other owners of the 21 and 22 Nissan Rogue experiencing the same thing with many having reoccurrences after 6 months. My concern is mildew/mold forming. It took months for proof of leaking to show (colors from Carwash bled through).
Additional Notes:
The A pillar was leaking and has since been addressed by my local dealer adhering to the service Bulletin, however there are hundreds of other owners of the 21 and 22 Nissan Rogue experiencing the same thing with many having reoccurrences after 6 months. My concern is mildew/mold forming. It took months for proof of leaking to show (colors from Carwash bled through).
Mfg Campaign: 11467880
Recall Date: Jun 6, 2022
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I recently filled up my windshield wiper fluid tank to the max. As I was driving, my visibility was impaired by dirt/dust. I activated my wipers to clean the front windshield and nothing came out. I had to pull over on the highway because I had difficulty seeing. When I opened the front hood to check my fluid level, it was empty. I used a bottle of water to clean the front windshield. I purchased another bottle and when I was filling up the wiper fluid tank, it started to come out of the bottom of the vehicle. I took it to the dealership and was told that it was cracked and needed to be replaced. They said I must have hit something on the road. The problem with that is there is no other visible damage underneath the vehicle. A mechanic told me that he has been seeing numerous Rogues coming in with the same problem: cracked windshield wiper fluid reservoirs.
Corrective Action:
I recently filled up my windshield wiper fluid tank to the max. As I was driving, my visibility was impaired by dirt/dust. I activated my wipers to clean the front windshield and nothing came out. I had to pull over on the highway because I had difficulty seeing. When I opened the front hood to check my fluid level, it was empty. I used a bottle of water to clean the front windshield. I purchased another bottle and when I was filling up the wiper fluid tank, it started to come out of the bottom of the vehicle. I took it to the dealership and was told that it was cracked and needed to be replaced. They said I must have hit something on the road. The problem with that is there is no other visible damage underneath the vehicle. A mechanic told me that he has been seeing numerous Rogues coming in with the same problem: cracked windshield wiper fluid reservoirs.
Additional Notes:
I recently filled up my windshield wiper fluid tank to the max. As I was driving, my visibility was impaired by dirt/dust. I activated my wipers to clean the front windshield and nothing came out. I had to pull over on the highway because I had difficulty seeing. When I opened the front hood to check my fluid level, it was empty. I used a bottle of water to clean the front windshield. I purchased another bottle and when I was filling up the wiper fluid tank, it started to come out of the bottom of the vehicle. I took it to the dealership and was told that it was cracked and needed to be replaced. They said I must have hit something on the road. The problem with that is there is no other visible damage underneath the vehicle. A mechanic told me that he has been seeing numerous Rogues coming in with the same problem: cracked windshield wiper fluid reservoirs.
Mfg Campaign: 11467535
Recall Date: Jun 4, 2022
Nissan North America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2021 Nissan Rogue. The contact stated while driving at an undisclosed speed, there was distortion on the front windshield. The vehicle was taken to the local dealer and the dealer replaced the windshield on two separate occasions; however, the failure recurred. The manufacturer was made aware of the failure and sent a field technician to inspect the vehicle at the dealer. The field technician recommended that the front windshield be replaced with an after-market windshield from another auto glass company. The vehicle was repaired. The failure mileage was approximately 500.
Corrective Action:
The contact owns a 2021 Nissan Rogue. The contact stated while driving at an undisclosed speed, there was distortion on the front windshield. The vehicle was taken to the local dealer and the dealer replaced the windshield on two separate occasions; however, the failure recurred. The manufacturer was made aware of the failure and sent a field technician to inspect the vehicle at the dealer. The field technician recommended that the front windshield be replaced with an after-market windshield from another auto glass company. The vehicle was repaired. The failure mileage was approximately 500.
Additional Notes:
The contact owns a 2021 Nissan Rogue. The contact stated while driving at an undisclosed speed, there was distortion on the front windshield. The vehicle was taken to the local dealer and the dealer replaced the windshield on two separate occasions; however, the failure recurred. The manufacturer was made aware of the failure and sent a field technician to inspect the vehicle at the dealer. The field technician recommended that the front windshield be replaced with an after-market windshield from another auto glass company. The vehicle was repaired. The failure mileage was approximately 500.
Mfg Campaign: 11467165
Recall Date: Jun 2, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Traveling approximately 30 mph, suddenly appears Red triangle with a Warning ....Not Available ....System Malfunction, and a yellow illuminated object on the speedometer on the instrument panel of the car. The Warning sign remains on until vehicle turned off, once vehicle is restarted and you get to approximately 30 mph, the warning light reappear. The vehicle has been taken to the dealership multiple times since Sept/ Oct 2021. All I know is whatever the service dept at the dealership does to remove warning, the warning sign always return. I am thinking it take more than resetting computer in vehicle to repair vehicle. The photos I am submitting has approximately 12k miles, you will notice the warning sign is on them as well.
Corrective Action:
Traveling approximately 30 mph, suddenly appears Red triangle with a Warning ....Not Available ....System Malfunction, and a yellow illuminated object on the speedometer on the instrument panel of the car. The Warning sign remains on until vehicle turned off, once vehicle is restarted and you get to approximately 30 mph, the warning light reappear. The vehicle has been taken to the dealership multiple times since Sept/ Oct 2021. All I know is whatever the service dept at the dealership does to remove warning, the warning sign always return. I am thinking it take more than resetting computer in vehicle to repair vehicle. The photos I am submitting has approximately 12k miles, you will notice the warning sign is on them as well.
Additional Notes:
Traveling approximately 30 mph, suddenly appears Red triangle with a Warning ....Not Available ....System Malfunction, and a yellow illuminated object on the speedometer on the instrument panel of the car. The Warning sign remains on until vehicle turned off, once vehicle is restarted and you get to approximately 30 mph, the warning light reappear. The vehicle has been taken to the dealership multiple times since Sept/ Oct 2021. All I know is whatever the service dept at the dealership does to remove warning, the warning sign always return. I am thinking it take more than resetting computer in vehicle to repair vehicle. The photos I am submitting has approximately 12k miles, you will notice the warning sign is on them as well.
Mfg Campaign: 11465632
Recall Date: May 22, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Traveling approximately 30 mph, suddenly appears Red triangle with a Warning ....Not Available ....System Malfunction, and a yellow illuminated object on the speedometer on the instrument panel of the car. The Warning sign remains on until vehicle turned off, once vehicle is restarted and you get to approximately 30 mph, the warning light reappear. The vehicle has been taken to the dealership multiple times since Sept/ Oct 2021. All I know is whatever the service dept at the dealership does to remove warning, the warning sign always return. I am thinking it take more than resetting computer in vehicle to repair vehicle. The photos I am submitting has approximately 12k miles, you will notice the warning sign is on them as well.
Corrective Action:
Traveling approximately 30 mph, suddenly appears Red triangle with a Warning ....Not Available ....System Malfunction, and a yellow illuminated object on the speedometer on the instrument panel of the car. The Warning sign remains on until vehicle turned off, once vehicle is restarted and you get to approximately 30 mph, the warning light reappear. The vehicle has been taken to the dealership multiple times since Sept/ Oct 2021. All I know is whatever the service dept at the dealership does to remove warning, the warning sign always return. I am thinking it take more than resetting computer in vehicle to repair vehicle. The photos I am submitting has approximately 12k miles, you will notice the warning sign is on them as well.
Additional Notes:
Traveling approximately 30 mph, suddenly appears Red triangle with a Warning ....Not Available ....System Malfunction, and a yellow illuminated object on the speedometer on the instrument panel of the car. The Warning sign remains on until vehicle turned off, once vehicle is restarted and you get to approximately 30 mph, the warning light reappear. The vehicle has been taken to the dealership multiple times since Sept/ Oct 2021. All I know is whatever the service dept at the dealership does to remove warning, the warning sign always return. I am thinking it take more than resetting computer in vehicle to repair vehicle. The photos I am submitting has approximately 12k miles, you will notice the warning sign is on them as well.
Mfg Campaign: 11465632
Recall Date: May 22, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury