Complaints & Recalls
Official Safety Recalls - Important!
53 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. The left and/or right rear brake caliper assemblies may be missing an internal bushing, allowing the O-ring seal to move and brake fluid to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC933
Recall Date: Nov 22, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Titan, Titan XD, Frontier, and 2021-2022 Rogue vehicles. The in-vehicle infotainment (IVI) system may continuously reboot when the vehicle is restarted, which can result in an inoperative rearview display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22B8 R22C1 PC923/25
Recall Date: Oct 13, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue vehicles. The rear seat belts for the left-hand and right-hand rear seats may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 209, "Seatbelt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC915
Recall Date: Sep 1, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue, 2022 Frontier, Pathfinder, and Titan rental vehicles. When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22A5 PC901 PC902
Recall Date: Jul 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. Abnormal wear inside the fuel pump may cause it to overheat and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B8
Recall Date: Dec 9, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. The second-row upper tether wires may have been improperly welded to the seatback frame, preventing a child seat from being securely anchored. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC812
Recall Date: Jun 24, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. The rear left and/or right brake caliper assemblies may be missing an internal bushing, allowing the O-ring seal to move and brake fluid to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC804
Recall Date: Apr 22, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Nissan Rogue vehicles. The incorrect wheel nuts may have been installed, and may loosen causing wheel vibration.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC799
Recall Date: Mar 17, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Nissan Rogue vehicles. The fuel hose may not be secured in the proper position and the fuel tank lock ring may not be fully seated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC791
Recall Date: Feb 11, 2021
Consumer Complaints
292 ComplaintsNissan North America, Inc.
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
The straps in the car seat do not tighten evenly, leaving one shoulder looser. I have tried everything to try to get the straps to be even but they always end up uneven. Secondly, I have had the left strap come completely detached from the back of the car seat 3 times within the past week. This was done unprovoked ( baby was not in the seat). It is concerning that the straps can just come undone without being pulled or bothered.
Corrective Action:
The straps in the car seat do not tighten evenly, leaving one shoulder looser. I have tried everything to try to get the straps to be even but they always end up uneven. Secondly, I have had the left strap come completely detached from the back of the car seat 3 times within the past week. This was done unprovoked ( baby was not in the seat). It is concerning that the straps can just come undone without being pulled or bothered.
Additional Notes:
The straps in the car seat do not tighten evenly, leaving one shoulder looser. I have tried everything to try to get the straps to be even but they always end up uneven. Secondly, I have had the left strap come completely detached from the back of the car seat 3 times within the past week. This was done unprovoked ( baby was not in the seat). It is concerning that the straps can just come undone without being pulled or bothered.
Mfg Campaign: 11441323
Recall Date: Nov 22, 2021
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Vehicle has had 2 wheel alignments in the first 2500 miles the car drifts pulls off the road the steering is loose vague no sense of contact with the road. Rear cross alert not function almost got hit by cars moving behind me. Not sure if other safety systems even work. The tires maybe defective too.
Corrective Action:
Vehicle has had 2 wheel alignments in the first 2500 miles the car drifts pulls off the road the steering is loose vague no sense of contact with the road. Rear cross alert not function almost got hit by cars moving behind me. Not sure if other safety systems even work. The tires maybe defective too.
Additional Notes:
Vehicle has had 2 wheel alignments in the first 2500 miles the car drifts pulls off the road the steering is loose vague no sense of contact with the road. Rear cross alert not function almost got hit by cars moving behind me. Not sure if other safety systems even work. The tires maybe defective too.
Mfg Campaign: 11440734
Recall Date: Nov 17, 2021
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle has had 2 wheel alignments in the first 2500 miles the car drifts pulls off the road the steering is loose vague no sense of contact with the road. Rear cross alert not function almost got hit by cars moving behind me. Not sure if other safety systems even work. The tires maybe defective too.
Corrective Action:
Vehicle has had 2 wheel alignments in the first 2500 miles the car drifts pulls off the road the steering is loose vague no sense of contact with the road. Rear cross alert not function almost got hit by cars moving behind me. Not sure if other safety systems even work. The tires maybe defective too.
Additional Notes:
Vehicle has had 2 wheel alignments in the first 2500 miles the car drifts pulls off the road the steering is loose vague no sense of contact with the road. Rear cross alert not function almost got hit by cars moving behind me. Not sure if other safety systems even work. The tires maybe defective too.
Mfg Campaign: 11440734
Recall Date: Nov 17, 2021
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Vehicle has had 2 wheel alignments in the first 2500 miles the car drifts pulls off the road the steering is loose vague no sense of contact with the road. Rear cross alert not function almost got hit by cars moving behind me. Not sure if other safety systems even work. The tires maybe defective too.
Corrective Action:
Vehicle has had 2 wheel alignments in the first 2500 miles the car drifts pulls off the road the steering is loose vague no sense of contact with the road. Rear cross alert not function almost got hit by cars moving behind me. Not sure if other safety systems even work. The tires maybe defective too.
Additional Notes:
Vehicle has had 2 wheel alignments in the first 2500 miles the car drifts pulls off the road the steering is loose vague no sense of contact with the road. Rear cross alert not function almost got hit by cars moving behind me. Not sure if other safety systems even work. The tires maybe defective too.
Mfg Campaign: 11440734
Recall Date: Nov 17, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The cheap plastic transmission drive selector broke off when I took delivery of the rental car. I was astonished to find that the thing just broke and pulled right out of its socket while I was attempting to back it up right out of the rental parking lot. I've driven cars since 1971 and I've never seen a drive selector just break off that easily before. That should just never happen. I never could get it into drive again without just turning the car off. I finally figured out how to get it into Reverse and Drive and Neutral, but that's it. There were no warning lamps and the indicator on the shift lever that's supposed to tell you it's in Park never lit up. Without it going into park, there is a real risk of the car rolling away. Turning the car off does put it into Park because it's an electronic transmission apparently. But I had to engage the parking brake when putting it into Neutral when I went to park. I'm just astonished Nissan would put something this fail prone on the road. The shift control should just never break whether it's a lever, or dial or pushbutton. I am now liable for a $400 repair job. I realize that this was just a cheap rental car, but I strongly feel that it shouldn't have happened. Wouldn't want anyone else to have this issue.
Corrective Action:
The cheap plastic transmission drive selector broke off when I took delivery of the rental car. I was astonished to find that the thing just broke and pulled right out of its socket while I was attempting to back it up right out of the rental parking lot. I've driven cars since 1971 and I've never seen a drive selector just break off that easily before. That should just never happen. I never could get it into drive again without just turning the car off. I finally figured out how to get it into Reverse and Drive and Neutral, but that's it. There were no warning lamps and the indicator on the shift lever that's supposed to tell you it's in Park never lit up. Without it going into park, there is a real risk of the car rolling away. Turning the car off does put it into Park because it's an electronic transmission apparently. But I had to engage the parking brake when putting it into Neutral when I went to park. I'm just astonished Nissan would put something this fail prone on the road. The shift control should just never break whether it's a lever, or dial or pushbutton. I am now liable for a $400 repair job. I realize that this was just a cheap rental car, but I strongly feel that it shouldn't have happened. Wouldn't want anyone else to have this issue.
Additional Notes:
The cheap plastic transmission drive selector broke off when I took delivery of the rental car. I was astonished to find that the thing just broke and pulled right out of its socket while I was attempting to back it up right out of the rental parking lot. I've driven cars since 1971 and I've never seen a drive selector just break off that easily before. That should just never happen. I never could get it into drive again without just turning the car off. I finally figured out how to get it into Reverse and Drive and Neutral, but that's it. There were no warning lamps and the indicator on the shift lever that's supposed to tell you it's in Park never lit up. Without it going into park, there is a real risk of the car rolling away. Turning the car off does put it into Park because it's an electronic transmission apparently. But I had to engage the parking brake when putting it into Neutral when I went to park. I'm just astonished Nissan would put something this fail prone on the road. The shift control should just never break whether it's a lever, or dial or pushbutton. I am now liable for a $400 repair job. I realize that this was just a cheap rental car, but I strongly feel that it shouldn't have happened. Wouldn't want anyone else to have this issue.
Mfg Campaign: 11438958
Recall Date: Nov 1, 2021
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Nissan Rogue. The contact stated while driving at various speeds, the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2021 Nissan Rogue. The contact stated while driving at various speeds, the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2021 Nissan Rogue. The contact stated while driving at various speeds, the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.
Mfg Campaign: 11437256
Recall Date: Oct 18, 2021
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2021 Nissan Rogue. The contact stated while driving at various speeds, the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2021 Nissan Rogue. The contact stated while driving at various speeds, the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2021 Nissan Rogue. The contact stated while driving at various speeds, the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.
Mfg Campaign: 11437256
Recall Date: Oct 18, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the instrument panel and radio went black. The driver’s and passenger’s side front doors and tailgate door failed to open intermittently. Additionally, the front and rearview camera failed to display intermittently. The vehicle was taken to the dealer, but the dealer could not replicate the failure. The dealer informed the contact that they would be contacted when the replacement radio arrived. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and transferred to arbitration. The manufacturer also sent out a specialist from California to test drive the vehicle, but the specialist refused to test drive the contact's vehicle. The failure mileage was approximately 400.
Corrective Action:
The contact owns a 2021 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the instrument panel and radio went black. The driver’s and passenger’s side front doors and tailgate door failed to open intermittently. Additionally, the front and rearview camera failed to display intermittently. The vehicle was taken to the dealer, but the dealer could not replicate the failure. The dealer informed the contact that they would be contacted when the replacement radio arrived. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and transferred to arbitration. The manufacturer also sent out a specialist from California to test drive the vehicle, but the specialist refused to test drive the contact's vehicle. The failure mileage was approximately 400.
Additional Notes:
The contact owns a 2021 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the instrument panel and radio went black. The driver’s and passenger’s side front doors and tailgate door failed to open intermittently. Additionally, the front and rearview camera failed to display intermittently. The vehicle was taken to the dealer, but the dealer could not replicate the failure. The dealer informed the contact that they would be contacted when the replacement radio arrived. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and transferred to arbitration. The manufacturer also sent out a specialist from California to test drive the vehicle, but the specialist refused to test drive the contact's vehicle. The failure mileage was approximately 400.
Mfg Campaign: 11436611
Recall Date: Oct 13, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A Pillar water leak on both driver and passenger side leaking into vehicle, noticeable water damage, possible sunroof drain or roof rail issue. Appears to be a known issue to dealer but blame user error for using car washes.
Corrective Action:
A Pillar water leak on both driver and passenger side leaking into vehicle, noticeable water damage, possible sunroof drain or roof rail issue. Appears to be a known issue to dealer but blame user error for using car washes.
Additional Notes:
A Pillar water leak on both driver and passenger side leaking into vehicle, noticeable water damage, possible sunroof drain or roof rail issue. Appears to be a known issue to dealer but blame user error for using car washes.
Mfg Campaign: 11436630
Recall Date: Oct 13, 2021
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When we added gas, locked pump in gas door, when full it didn’t kick off. The gas ran out inside to the wheel well creating a fire hazard, I took it in for my first servicing and they couldn’t find a problem (I attached a copy of a recall for this years Rogue for this problem). 09-28-21, my 2021 (3,200 miles)Nissan Rogue stalled at the light, it wouldn’t restart and we had to push it out of traffic. Nissan has been sued and recalled the Transmission for all there Models, I filed a complaint over my Nissan Altima having delayed excel-oration as complaints and with repeated class action suits known to Nissan. Nissan continues to put falty transmissions in there vehicles endangering lives.
Corrective Action:
When we added gas, locked pump in gas door, when full it didn’t kick off. The gas ran out inside to the wheel well creating a fire hazard, I took it in for my first servicing and they couldn’t find a problem (I attached a copy of a recall for this years Rogue for this problem). 09-28-21, my 2021 (3,200 miles)Nissan Rogue stalled at the light, it wouldn’t restart and we had to push it out of traffic. Nissan has been sued and recalled the Transmission for all there Models, I filed a complaint over my Nissan Altima having delayed excel-oration as complaints and with repeated class action suits known to Nissan. Nissan continues to put falty transmissions in there vehicles endangering lives.
Additional Notes:
When we added gas, locked pump in gas door, when full it didn’t kick off. The gas ran out inside to the wheel well creating a fire hazard, I took it in for my first servicing and they couldn’t find a problem (I attached a copy of a recall for this years Rogue for this problem). 09-28-21, my 2021 (3,200 miles)Nissan Rogue stalled at the light, it wouldn’t restart and we had to push it out of traffic. Nissan has been sued and recalled the Transmission for all there Models, I filed a complaint over my Nissan Altima having delayed excel-oration as complaints and with repeated class action suits known to Nissan. Nissan continues to put falty transmissions in there vehicles endangering lives.
Mfg Campaign: 11434791
Recall Date: Sep 28, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When we added gas, locked pump in gas door, when full it didn’t kick off. The gas ran out inside to the wheel well creating a fire hazard, I took it in for my first servicing and they couldn’t find a problem (I attached a copy of a recall for this years Rogue for this problem). 09-28-21, my 2021 (3,200 miles)Nissan Rogue stalled at the light, it wouldn’t restart and we had to push it out of traffic. Nissan has been sued and recalled the Transmission for all there Models, I filed a complaint over my Nissan Altima having delayed excel-oration as complaints and with repeated class action suits known to Nissan. Nissan continues to put falty transmissions in there vehicles endangering lives.
Corrective Action:
When we added gas, locked pump in gas door, when full it didn’t kick off. The gas ran out inside to the wheel well creating a fire hazard, I took it in for my first servicing and they couldn’t find a problem (I attached a copy of a recall for this years Rogue for this problem). 09-28-21, my 2021 (3,200 miles)Nissan Rogue stalled at the light, it wouldn’t restart and we had to push it out of traffic. Nissan has been sued and recalled the Transmission for all there Models, I filed a complaint over my Nissan Altima having delayed excel-oration as complaints and with repeated class action suits known to Nissan. Nissan continues to put falty transmissions in there vehicles endangering lives.
Additional Notes:
When we added gas, locked pump in gas door, when full it didn’t kick off. The gas ran out inside to the wheel well creating a fire hazard, I took it in for my first servicing and they couldn’t find a problem (I attached a copy of a recall for this years Rogue for this problem). 09-28-21, my 2021 (3,200 miles)Nissan Rogue stalled at the light, it wouldn’t restart and we had to push it out of traffic. Nissan has been sued and recalled the Transmission for all there Models, I filed a complaint over my Nissan Altima having delayed excel-oration as complaints and with repeated class action suits known to Nissan. Nissan continues to put falty transmissions in there vehicles endangering lives.
Mfg Campaign: 11434791
Recall Date: Sep 28, 2021
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Nissan Rouge. The contact stated that while driving 62 MPH, the vehicle lost power as speed was reduced inadvertently. The contact stated engine warning light illuminated displaying "malfunction power reduced service now". The dealer was contacted and advised to turn the vehicle off and to restart it. The contact did as was informed by the dealer as the vehicle resumed normal operation. The vehicle was taken to the dealer and stated the battery lost charge. The vehicle was at the dealer overnight to have the battery recharged. The issue was corrected however, the failure recurred several times. The vehicle was currently at the dealer for diagnosis and repairs. The manufacturer was made aware and a case was opened. The contact stated that the manufacturer contacted the dealer and was informed that the failure could not be diagnosed. The failure mileage was approximately 1,600.
Corrective Action:
The contact owns a 2021 Nissan Rouge. The contact stated that while driving 62 MPH, the vehicle lost power as speed was reduced inadvertently. The contact stated engine warning light illuminated displaying "malfunction power reduced service now". The dealer was contacted and advised to turn the vehicle off and to restart it. The contact did as was informed by the dealer as the vehicle resumed normal operation. The vehicle was taken to the dealer and stated the battery lost charge. The vehicle was at the dealer overnight to have the battery recharged. The issue was corrected however, the failure recurred several times. The vehicle was currently at the dealer for diagnosis and repairs. The manufacturer was made aware and a case was opened. The contact stated that the manufacturer contacted the dealer and was informed that the failure could not be diagnosed. The failure mileage was approximately 1,600.
Additional Notes:
The contact owns a 2021 Nissan Rouge. The contact stated that while driving 62 MPH, the vehicle lost power as speed was reduced inadvertently. The contact stated engine warning light illuminated displaying "malfunction power reduced service now". The dealer was contacted and advised to turn the vehicle off and to restart it. The contact did as was informed by the dealer as the vehicle resumed normal operation. The vehicle was taken to the dealer and stated the battery lost charge. The vehicle was at the dealer overnight to have the battery recharged. The issue was corrected however, the failure recurred several times. The vehicle was currently at the dealer for diagnosis and repairs. The manufacturer was made aware and a case was opened. The contact stated that the manufacturer contacted the dealer and was informed that the failure could not be diagnosed. The failure mileage was approximately 1,600.
Mfg Campaign: 11434219
Recall Date: Sep 24, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2021 Nissan Rouge. The contact stated that while driving 62 MPH, the vehicle lost power as speed was reduced inadvertently. The contact stated engine warning light illuminated displaying "malfunction power reduced service now". The dealer was contacted and advised to turn the vehicle off and to restart it. The contact did as was informed by the dealer as the vehicle resumed normal operation. The vehicle was taken to the dealer and stated the battery lost charge. The vehicle was at the dealer overnight to have the battery recharged. The issue was corrected however, the failure recurred several times. The vehicle was currently at the dealer for diagnosis and repairs. The manufacturer was made aware and a case was opened. The contact stated that the manufacturer contacted the dealer and was informed that the failure could not be diagnosed. The failure mileage was approximately 1,600.
Corrective Action:
The contact owns a 2021 Nissan Rouge. The contact stated that while driving 62 MPH, the vehicle lost power as speed was reduced inadvertently. The contact stated engine warning light illuminated displaying "malfunction power reduced service now". The dealer was contacted and advised to turn the vehicle off and to restart it. The contact did as was informed by the dealer as the vehicle resumed normal operation. The vehicle was taken to the dealer and stated the battery lost charge. The vehicle was at the dealer overnight to have the battery recharged. The issue was corrected however, the failure recurred several times. The vehicle was currently at the dealer for diagnosis and repairs. The manufacturer was made aware and a case was opened. The contact stated that the manufacturer contacted the dealer and was informed that the failure could not be diagnosed. The failure mileage was approximately 1,600.
Additional Notes:
The contact owns a 2021 Nissan Rouge. The contact stated that while driving 62 MPH, the vehicle lost power as speed was reduced inadvertently. The contact stated engine warning light illuminated displaying "malfunction power reduced service now". The dealer was contacted and advised to turn the vehicle off and to restart it. The contact did as was informed by the dealer as the vehicle resumed normal operation. The vehicle was taken to the dealer and stated the battery lost charge. The vehicle was at the dealer overnight to have the battery recharged. The issue was corrected however, the failure recurred several times. The vehicle was currently at the dealer for diagnosis and repairs. The manufacturer was made aware and a case was opened. The contact stated that the manufacturer contacted the dealer and was informed that the failure could not be diagnosed. The failure mileage was approximately 1,600.
Mfg Campaign: 11434219
Recall Date: Sep 24, 2021
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
On 7/23/21, I leased a 2021 Nissan Rogue SV AWD at Nissan of Streetsboro, Ohio. I leased the vehicle because I felt the newly designed Rogue looks good and drives smoothly. Unfortunately, during a recent long-distance trip from Ohio to Florida between 7/24 and 8/3 on interstate multi-lane highway I-77 and I-95 for a total of 2,500 miles, I uncovered a serious safety defect that is not possible to spot during the local test drive and it prompted me to make this report. The near accident-causing problem occurred on three occasions when the cruise control and intelligent lane intervention (I-LI) were enabled simultaneously at high speed (60~70mph). The incident occurred when I passed a big truck on the lane next to me, andthe entire Rogue got pulled towards that truck! What had happened was that the intelligent lane intervention system (I-LI) is designed to keep the vehicle in lane automatically. But when the truck next lane made a mistake and crossed line into my lane, I had to pull away from it, but then the intelligent lane intervention (I-LI) system failed to recognize the danger and forced my vehicle back in lane while the truck was still there, allowing my vehicle onto a collision course at high speed. I had since made the report to Nissan Consumer Affair. And the Nissan dealer sent the tech person out to drive along side of me, and he fully agreed that it is a dangerous problem. However, to my utter surprise, the case manage at Nissan Consumer Affair closed the case simply because that's how the feature was designed and no damage had occurred to the vehicle. I felt obligated and determined not to let this dangerous defect cause anyone's life. So, I contacted Nissan America corporate office on 8/31. They only had someone call me back to acknowledge receipt of my letter. No actions had been taken since. I am still driving this unsafe leased vehicle, and the lease is for 3 years. I think it's illegal to lease an unsafe vehicle to a customer.
Corrective Action:
On 7/23/21, I leased a 2021 Nissan Rogue SV AWD at Nissan of Streetsboro, Ohio. I leased the vehicle because I felt the newly designed Rogue looks good and drives smoothly. Unfortunately, during a recent long-distance trip from Ohio to Florida between 7/24 and 8/3 on interstate multi-lane highway I-77 and I-95 for a total of 2,500 miles, I uncovered a serious safety defect that is not possible to spot during the local test drive and it prompted me to make this report. The near accident-causing problem occurred on three occasions when the cruise control and intelligent lane intervention (I-LI) were enabled simultaneously at high speed (60~70mph). The incident occurred when I passed a big truck on the lane next to me, andthe entire Rogue got pulled towards that truck! What had happened was that the intelligent lane intervention system (I-LI) is designed to keep the vehicle in lane automatically. But when the truck next lane made a mistake and crossed line into my lane, I had to pull away from it, but then the intelligent lane intervention (I-LI) system failed to recognize the danger and forced my vehicle back in lane while the truck was still there, allowing my vehicle onto a collision course at high speed. I had since made the report to Nissan Consumer Affair. And the Nissan dealer sent the tech person out to drive along side of me, and he fully agreed that it is a dangerous problem. However, to my utter surprise, the case manage at Nissan Consumer Affair closed the case simply because that's how the feature was designed and no damage had occurred to the vehicle. I felt obligated and determined not to let this dangerous defect cause anyone's life. So, I contacted Nissan America corporate office on 8/31. They only had someone call me back to acknowledge receipt of my letter. No actions had been taken since. I am still driving this unsafe leased vehicle, and the lease is for 3 years. I think it's illegal to lease an unsafe vehicle to a customer.
Additional Notes:
On 7/23/21, I leased a 2021 Nissan Rogue SV AWD at Nissan of Streetsboro, Ohio. I leased the vehicle because I felt the newly designed Rogue looks good and drives smoothly. Unfortunately, during a recent long-distance trip from Ohio to Florida between 7/24 and 8/3 on interstate multi-lane highway I-77 and I-95 for a total of 2,500 miles, I uncovered a serious safety defect that is not possible to spot during the local test drive and it prompted me to make this report. The near accident-causing problem occurred on three occasions when the cruise control and intelligent lane intervention (I-LI) were enabled simultaneously at high speed (60~70mph). The incident occurred when I passed a big truck on the lane next to me, andthe entire Rogue got pulled towards that truck! What had happened was that the intelligent lane intervention system (I-LI) is designed to keep the vehicle in lane automatically. But when the truck next lane made a mistake and crossed line into my lane, I had to pull away from it, but then the intelligent lane intervention (I-LI) system failed to recognize the danger and forced my vehicle back in lane while the truck was still there, allowing my vehicle onto a collision course at high speed. I had since made the report to Nissan Consumer Affair. And the Nissan dealer sent the tech person out to drive along side of me, and he fully agreed that it is a dangerous problem. However, to my utter surprise, the case manage at Nissan Consumer Affair closed the case simply because that's how the feature was designed and no damage had occurred to the vehicle. I felt obligated and determined not to let this dangerous defect cause anyone's life. So, I contacted Nissan America corporate office on 8/31. They only had someone call me back to acknowledge receipt of my letter. No actions had been taken since. I am still driving this unsafe leased vehicle, and the lease is for 3 years. I think it's illegal to lease an unsafe vehicle to a customer.
Mfg Campaign: 11434232
Recall Date: Sep 24, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A-Pillars on both driver and passenger side are leaking water. this may cause mold issue during winter and harmful for the passenger of the vehicle.
Corrective Action:
A-Pillars on both driver and passenger side are leaking water. this may cause mold issue during winter and harmful for the passenger of the vehicle.
Additional Notes:
A-Pillars on both driver and passenger side are leaking water. this may cause mold issue during winter and harmful for the passenger of the vehicle.
Mfg Campaign: 11434253
Recall Date: Sep 24, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When cornering the car losses strength and takes a few seconds to continue driving normally. The problem is intermittent. First visit to the dealer the problem “was addressed” because they repaired a voluntary recall for the ABS. The problem still persists and is currently at the dealer.
Corrective Action:
When cornering the car losses strength and takes a few seconds to continue driving normally. The problem is intermittent. First visit to the dealer the problem “was addressed” because they repaired a voluntary recall for the ABS. The problem still persists and is currently at the dealer.
Additional Notes:
When cornering the car losses strength and takes a few seconds to continue driving normally. The problem is intermittent. First visit to the dealer the problem “was addressed” because they repaired a voluntary recall for the ABS. The problem still persists and is currently at the dealer.
Mfg Campaign: 11434034
Recall Date: Sep 23, 2021
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
The contact owns a 2021 Nissan Rogue. The contact stated that the back over prevention camera malfunctioned and the vehicle lost the safety feature. The contact stated that the warning light was displayed. The vehicle was taken to the local dealer and diagnosed the camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 3,000.
Corrective Action:
The contact owns a 2021 Nissan Rogue. The contact stated that the back over prevention camera malfunctioned and the vehicle lost the safety feature. The contact stated that the warning light was displayed. The vehicle was taken to the local dealer and diagnosed the camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 3,000.
Additional Notes:
The contact owns a 2021 Nissan Rogue. The contact stated that the back over prevention camera malfunctioned and the vehicle lost the safety feature. The contact stated that the warning light was displayed. The vehicle was taken to the local dealer and diagnosed the camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 3,000.
Mfg Campaign: 11433344
Recall Date: Sep 17, 2021
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Exiting a parking lot 6:45 pm 9/16/21, after braking and shifting gears from reverse to drive, the vehicle took off at top speed without my depressing the gas pedal. I negotiated a right turn with great difficulty because of high speed and pulled off to the side of the next block, braked hard, stopped, and turned off the engine. Each time I tried to restart the engine it roared into high speed (speedometer flew instantly to 140 mph) and the vehicle lurched forward without my touching the gas pedal. I repeated attempts at normal start several times; each time the roar and lurch recurred. I turned off everything and called a friend to pick me up. By the time she arrived about ten minutes later, I heard a loud pop/click in my otherwise totally silent vehicle and looked down to see the gas pedal rising up from the floor. I was then able to start it normally and drive a few blocks home to my garage. Today I have contacted a large dealership (not the smaller one where I bought this new vehicle off the showroom floor 6 months ago) to see if incidents similar to this incident had occurred with their customers. The receptionist canvassed 4 service techs who had heard of no such thing. (The last time this happened to my knowledge was with Lexus and Camry in 2007, when 5 people died in high speed highway crashes in California and the gas pedal assemblies were recalled. Toyota attributed the gas pedal malfunction to floor mats at the time. Congressional hearings were held.) The floor mats in my vehicle are rubber trays molded to the shape of the individual interior. They cannot move or impede the gas pedal in any way. My vehicle has been serviced by the dealership on schedule since purchase March 10, and the monthly vehicle report--testing conducted remotely--I receive by email finds nothing wrong with any component. However, the highly advertised safety and convenience features of this 2021 vehicle expired on September 10 and are now available only by paid subscription
Corrective Action:
Exiting a parking lot 6:45 pm 9/16/21, after braking and shifting gears from reverse to drive, the vehicle took off at top speed without my depressing the gas pedal. I negotiated a right turn with great difficulty because of high speed and pulled off to the side of the next block, braked hard, stopped, and turned off the engine. Each time I tried to restart the engine it roared into high speed (speedometer flew instantly to 140 mph) and the vehicle lurched forward without my touching the gas pedal. I repeated attempts at normal start several times; each time the roar and lurch recurred. I turned off everything and called a friend to pick me up. By the time she arrived about ten minutes later, I heard a loud pop/click in my otherwise totally silent vehicle and looked down to see the gas pedal rising up from the floor. I was then able to start it normally and drive a few blocks home to my garage. Today I have contacted a large dealership (not the smaller one where I bought this new vehicle off the showroom floor 6 months ago) to see if incidents similar to this incident had occurred with their customers. The receptionist canvassed 4 service techs who had heard of no such thing. (The last time this happened to my knowledge was with Lexus and Camry in 2007, when 5 people died in high speed highway crashes in California and the gas pedal assemblies were recalled. Toyota attributed the gas pedal malfunction to floor mats at the time. Congressional hearings were held.) The floor mats in my vehicle are rubber trays molded to the shape of the individual interior. They cannot move or impede the gas pedal in any way. My vehicle has been serviced by the dealership on schedule since purchase March 10, and the monthly vehicle report--testing conducted remotely--I receive by email finds nothing wrong with any component. However, the highly advertised safety and convenience features of this 2021 vehicle expired on September 10 and are now available only by paid subscription
Additional Notes:
Exiting a parking lot 6:45 pm 9/16/21, after braking and shifting gears from reverse to drive, the vehicle took off at top speed without my depressing the gas pedal. I negotiated a right turn with great difficulty because of high speed and pulled off to the side of the next block, braked hard, stopped, and turned off the engine. Each time I tried to restart the engine it roared into high speed (speedometer flew instantly to 140 mph) and the vehicle lurched forward without my touching the gas pedal. I repeated attempts at normal start several times; each time the roar and lurch recurred. I turned off everything and called a friend to pick me up. By the time she arrived about ten minutes later, I heard a loud pop/click in my otherwise totally silent vehicle and looked down to see the gas pedal rising up from the floor. I was then able to start it normally and drive a few blocks home to my garage. Today I have contacted a large dealership (not the smaller one where I bought this new vehicle off the showroom floor 6 months ago) to see if incidents similar to this incident had occurred with their customers. The receptionist canvassed 4 service techs who had heard of no such thing. (The last time this happened to my knowledge was with Lexus and Camry in 2007, when 5 people died in high speed highway crashes in California and the gas pedal assemblies were recalled. Toyota attributed the gas pedal malfunction to floor mats at the time. Congressional hearings were held.) The floor mats in my vehicle are rubber trays molded to the shape of the individual interior. They cannot move or impede the gas pedal in any way. My vehicle has been serviced by the dealership on schedule since purchase March 10, and the monthly vehicle report--testing conducted remotely--I receive by email finds nothing wrong with any component. However, the highly advertised safety and convenience features of this 2021 vehicle expired on September 10 and are now available only by paid subscription
Mfg Campaign: 11433356
Recall Date: Sep 17, 2021
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Exiting a parking lot 6:45 pm 9/16/21, after braking and shifting gears from reverse to drive, the vehicle took off at top speed without my depressing the gas pedal. I negotiated a right turn with great difficulty because of high speed and pulled off to the side of the next block, braked hard, stopped, and turned off the engine. Each time I tried to restart the engine it roared into high speed (speedometer flew instantly to 140 mph) and the vehicle lurched forward without my touching the gas pedal. I repeated attempts at normal start several times; each time the roar and lurch recurred. I turned off everything and called a friend to pick me up. By the time she arrived about ten minutes later, I heard a loud pop/click in my otherwise totally silent vehicle and looked down to see the gas pedal rising up from the floor. I was then able to start it normally and drive a few blocks home to my garage. Today I have contacted a large dealership (not the smaller one where I bought this new vehicle off the showroom floor 6 months ago) to see if incidents similar to this incident had occurred with their customers. The receptionist canvassed 4 service techs who had heard of no such thing. (The last time this happened to my knowledge was with Lexus and Camry in 2007, when 5 people died in high speed highway crashes in California and the gas pedal assemblies were recalled. Toyota attributed the gas pedal malfunction to floor mats at the time. Congressional hearings were held.) The floor mats in my vehicle are rubber trays molded to the shape of the individual interior. They cannot move or impede the gas pedal in any way. My vehicle has been serviced by the dealership on schedule since purchase March 10, and the monthly vehicle report--testing conducted remotely--I receive by email finds nothing wrong with any component. However, the highly advertised safety and convenience features of this 2021 vehicle expired on September 10 and are now available only by paid subscription
Corrective Action:
Exiting a parking lot 6:45 pm 9/16/21, after braking and shifting gears from reverse to drive, the vehicle took off at top speed without my depressing the gas pedal. I negotiated a right turn with great difficulty because of high speed and pulled off to the side of the next block, braked hard, stopped, and turned off the engine. Each time I tried to restart the engine it roared into high speed (speedometer flew instantly to 140 mph) and the vehicle lurched forward without my touching the gas pedal. I repeated attempts at normal start several times; each time the roar and lurch recurred. I turned off everything and called a friend to pick me up. By the time she arrived about ten minutes later, I heard a loud pop/click in my otherwise totally silent vehicle and looked down to see the gas pedal rising up from the floor. I was then able to start it normally and drive a few blocks home to my garage. Today I have contacted a large dealership (not the smaller one where I bought this new vehicle off the showroom floor 6 months ago) to see if incidents similar to this incident had occurred with their customers. The receptionist canvassed 4 service techs who had heard of no such thing. (The last time this happened to my knowledge was with Lexus and Camry in 2007, when 5 people died in high speed highway crashes in California and the gas pedal assemblies were recalled. Toyota attributed the gas pedal malfunction to floor mats at the time. Congressional hearings were held.) The floor mats in my vehicle are rubber trays molded to the shape of the individual interior. They cannot move or impede the gas pedal in any way. My vehicle has been serviced by the dealership on schedule since purchase March 10, and the monthly vehicle report--testing conducted remotely--I receive by email finds nothing wrong with any component. However, the highly advertised safety and convenience features of this 2021 vehicle expired on September 10 and are now available only by paid subscription
Additional Notes:
Exiting a parking lot 6:45 pm 9/16/21, after braking and shifting gears from reverse to drive, the vehicle took off at top speed without my depressing the gas pedal. I negotiated a right turn with great difficulty because of high speed and pulled off to the side of the next block, braked hard, stopped, and turned off the engine. Each time I tried to restart the engine it roared into high speed (speedometer flew instantly to 140 mph) and the vehicle lurched forward without my touching the gas pedal. I repeated attempts at normal start several times; each time the roar and lurch recurred. I turned off everything and called a friend to pick me up. By the time she arrived about ten minutes later, I heard a loud pop/click in my otherwise totally silent vehicle and looked down to see the gas pedal rising up from the floor. I was then able to start it normally and drive a few blocks home to my garage. Today I have contacted a large dealership (not the smaller one where I bought this new vehicle off the showroom floor 6 months ago) to see if incidents similar to this incident had occurred with their customers. The receptionist canvassed 4 service techs who had heard of no such thing. (The last time this happened to my knowledge was with Lexus and Camry in 2007, when 5 people died in high speed highway crashes in California and the gas pedal assemblies were recalled. Toyota attributed the gas pedal malfunction to floor mats at the time. Congressional hearings were held.) The floor mats in my vehicle are rubber trays molded to the shape of the individual interior. They cannot move or impede the gas pedal in any way. My vehicle has been serviced by the dealership on schedule since purchase March 10, and the monthly vehicle report--testing conducted remotely--I receive by email finds nothing wrong with any component. However, the highly advertised safety and convenience features of this 2021 vehicle expired on September 10 and are now available only by paid subscription
Mfg Campaign: 11433356
Recall Date: Sep 17, 2021
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The roof rail has a clip where it attaches to the body, water can leak in there causing leaking in the headliner of the car. How was your safety or the safety of others put at risk? Water damage, possibly mold growth. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The roof rail has a clip where it attaches to the body, water can leak in there causing leaking in the headliner of the car. How was your safety or the safety of others put at risk? Water damage, possibly mold growth. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The roof rail has a clip where it attaches to the body, water can leak in there causing leaking in the headliner of the car. How was your safety or the safety of others put at risk? Water damage, possibly mold growth. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Mfg Campaign: 11432106
Recall Date: Sep 8, 2021
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