Complaints & Recalls
Official Safety Recalls - Important!
26 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue vehicles. The driver and front passenger seat belt pretensioners may have been incorrectly manufactured, which can cause the seat belts to not properly restrain occupants. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection," 209, "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD105
Recall Date: Feb 28, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Nissan Rogue vehicles. The fastener in the rear seat belt anchor attachment points may not have been tightened properly and can loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov
Mfg Campaign: PC978, PC979
Recall Date: May 25, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC966, PC967
Recall Date: Apr 13, 2023
Consumer Complaints
413 ComplaintsNissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
For months now, inside the cabin and outside of the car smell like raw fuel. I have taken it to Nissan and they were unable to find anything wrong. There are times I have to roll down the window because the smell is so strong. This is an almost everyday occurrence.
Corrective Action:
For months now, inside the cabin and outside of the car smell like raw fuel. I have taken it to Nissan and they were unable to find anything wrong. There are times I have to roll down the window because the smell is so strong. This is an almost everyday occurrence.
Additional Notes:
For months now, inside the cabin and outside of the car smell like raw fuel. I have taken it to Nissan and they were unable to find anything wrong. There are times I have to roll down the window because the smell is so strong. This is an almost everyday occurrence.
Mfg Campaign: 11514692
Recall Date: Mar 30, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After driving the inside cabin smells like fuel along motor area and around front of car. No noticeable leaks. Dealer said no noticeable leaks, called Nissan Tech line, tech line had them check a few specific areas believe some pressurized fuel lines. Service manager said it is a known issue with no current fix although Nissan engineers are working on it. Both service manager and service advisor recommended calling Nissan of North America. Issue started Feb 2023. Motor air filter smells like gas along with the oil in the motor when smelled from dipstick.
Corrective Action:
After driving the inside cabin smells like fuel along motor area and around front of car. No noticeable leaks. Dealer said no noticeable leaks, called Nissan Tech line, tech line had them check a few specific areas believe some pressurized fuel lines. Service manager said it is a known issue with no current fix although Nissan engineers are working on it. Both service manager and service advisor recommended calling Nissan of North America. Issue started Feb 2023. Motor air filter smells like gas along with the oil in the motor when smelled from dipstick.
Additional Notes:
After driving the inside cabin smells like fuel along motor area and around front of car. No noticeable leaks. Dealer said no noticeable leaks, called Nissan Tech line, tech line had them check a few specific areas believe some pressurized fuel lines. Service manager said it is a known issue with no current fix although Nissan engineers are working on it. Both service manager and service advisor recommended calling Nissan of North America. Issue started Feb 2023. Motor air filter smells like gas along with the oil in the motor when smelled from dipstick.
Mfg Campaign: 11514310
Recall Date: Mar 28, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
After driving the inside cabin smells like fuel along motor area and around front of car. No noticeable leaks. Dealer said no noticeable leaks, called Nissan Tech line, tech line had them check a few specific areas believe some pressurized fuel lines. Service manager said it is a known issue with no current fix although Nissan engineers are working on it. Both service manager and service advisor recommended calling Nissan of North America. Issue started Feb 2023. Motor air filter smells like gas along with the oil in the motor when smelled from dipstick.
Corrective Action:
After driving the inside cabin smells like fuel along motor area and around front of car. No noticeable leaks. Dealer said no noticeable leaks, called Nissan Tech line, tech line had them check a few specific areas believe some pressurized fuel lines. Service manager said it is a known issue with no current fix although Nissan engineers are working on it. Both service manager and service advisor recommended calling Nissan of North America. Issue started Feb 2023. Motor air filter smells like gas along with the oil in the motor when smelled from dipstick.
Additional Notes:
After driving the inside cabin smells like fuel along motor area and around front of car. No noticeable leaks. Dealer said no noticeable leaks, called Nissan Tech line, tech line had them check a few specific areas believe some pressurized fuel lines. Service manager said it is a known issue with no current fix although Nissan engineers are working on it. Both service manager and service advisor recommended calling Nissan of North America. Issue started Feb 2023. Motor air filter smells like gas along with the oil in the motor when smelled from dipstick.
Mfg Campaign: 11514310
Recall Date: Mar 28, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When parked and off, or sitting in idle a major smell of gasoline is spewing out of the hvac system in the car. It makes me nauseous and major headaches. This can’t be safe to drive. This has always been an issue. I’ve only owned the vehicle since December.
Corrective Action:
When parked and off, or sitting in idle a major smell of gasoline is spewing out of the hvac system in the car. It makes me nauseous and major headaches. This can’t be safe to drive. This has always been an issue. I’ve only owned the vehicle since December.
Additional Notes:
When parked and off, or sitting in idle a major smell of gasoline is spewing out of the hvac system in the car. It makes me nauseous and major headaches. This can’t be safe to drive. This has always been an issue. I’ve only owned the vehicle since December.
Mfg Campaign: 11513772
Recall Date: Mar 25, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Strong smell of gasoline in our garage, coming from the 2023 Nissan Rogue everytime we park the car. Fumes/vapors fill the garage, and then into the house.
Corrective Action:
Strong smell of gasoline in our garage, coming from the 2023 Nissan Rogue everytime we park the car. Fumes/vapors fill the garage, and then into the house.
Additional Notes:
Strong smell of gasoline in our garage, coming from the 2023 Nissan Rogue everytime we park the car. Fumes/vapors fill the garage, and then into the house.
Mfg Campaign: 11511676
Recall Date: Mar 13, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Strong smell of gasoline in our garage, coming from the 2023 Nissan Rogue everytime we park the car. Fumes/vapors fill the garage, and then into the house.
Corrective Action:
Strong smell of gasoline in our garage, coming from the 2023 Nissan Rogue everytime we park the car. Fumes/vapors fill the garage, and then into the house.
Additional Notes:
Strong smell of gasoline in our garage, coming from the 2023 Nissan Rogue everytime we park the car. Fumes/vapors fill the garage, and then into the house.
Mfg Campaign: 11511676
Recall Date: Mar 13, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
After driving the car and parking it in the garage we notice a "raw gasoline" smell. If we are driving and idle at a stop sign the heater (heating the interior) picks up the gasoline smell and the fumes come inside the car. We have to open the windows to air it out once moving. The problem appears to be getting worse, meaning the smell is getting stronger. We have contacted Nissan and they gave me a case number #48234302, but no progress. The dealer says Nissan is working on the issue, but there is no fix. I have call both Nissan and the dealer since 1-18-2023, but for the most part no one will respond anymore. We find the smell a health concern.
Corrective Action:
After driving the car and parking it in the garage we notice a "raw gasoline" smell. If we are driving and idle at a stop sign the heater (heating the interior) picks up the gasoline smell and the fumes come inside the car. We have to open the windows to air it out once moving. The problem appears to be getting worse, meaning the smell is getting stronger. We have contacted Nissan and they gave me a case number #48234302, but no progress. The dealer says Nissan is working on the issue, but there is no fix. I have call both Nissan and the dealer since 1-18-2023, but for the most part no one will respond anymore. We find the smell a health concern.
Additional Notes:
After driving the car and parking it in the garage we notice a "raw gasoline" smell. If we are driving and idle at a stop sign the heater (heating the interior) picks up the gasoline smell and the fumes come inside the car. We have to open the windows to air it out once moving. The problem appears to be getting worse, meaning the smell is getting stronger. We have contacted Nissan and they gave me a case number #48234302, but no progress. The dealer says Nissan is working on the issue, but there is no fix. I have call both Nissan and the dealer since 1-18-2023, but for the most part no one will respond anymore. We find the smell a health concern.
Mfg Campaign: 11510926
Recall Date: Mar 9, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After driving the car and parking it in the garage we notice a "raw gasoline" smell. If we are driving and idle at a stop sign the heater (heating the interior) picks up the gasoline smell and the fumes come inside the car. We have to open the windows to air it out once moving. The problem appears to be getting worse, meaning the smell is getting stronger. We have contacted Nissan and they gave me a case number #48234302, but no progress. The dealer says Nissan is working on the issue, but there is no fix. I have call both Nissan and the dealer since 1-18-2023, but for the most part no one will respond anymore. We find the smell a health concern.
Corrective Action:
After driving the car and parking it in the garage we notice a "raw gasoline" smell. If we are driving and idle at a stop sign the heater (heating the interior) picks up the gasoline smell and the fumes come inside the car. We have to open the windows to air it out once moving. The problem appears to be getting worse, meaning the smell is getting stronger. We have contacted Nissan and they gave me a case number #48234302, but no progress. The dealer says Nissan is working on the issue, but there is no fix. I have call both Nissan and the dealer since 1-18-2023, but for the most part no one will respond anymore. We find the smell a health concern.
Additional Notes:
After driving the car and parking it in the garage we notice a "raw gasoline" smell. If we are driving and idle at a stop sign the heater (heating the interior) picks up the gasoline smell and the fumes come inside the car. We have to open the windows to air it out once moving. The problem appears to be getting worse, meaning the smell is getting stronger. We have contacted Nissan and they gave me a case number #48234302, but no progress. The dealer says Nissan is working on the issue, but there is no fix. I have call both Nissan and the dealer since 1-18-2023, but for the most part no one will respond anymore. We find the smell a health concern.
Mfg Campaign: 11510926
Recall Date: Mar 9, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel smell continues from engine compartment. Specifically after parked in garage and it is localized to the windshield gutter on drivers side. Started 2-3 months ago. Was reported to Nissan who state that it is under engineering review and there is no fix at this time When heater turned on, fuel smell gets into cabin . Concern for health exposure to fumes as well as potential fire hazard. Check engine warning light does not come on. Only 3000 miles on the car. Bought in September 2022.
Corrective Action:
Fuel smell continues from engine compartment. Specifically after parked in garage and it is localized to the windshield gutter on drivers side. Started 2-3 months ago. Was reported to Nissan who state that it is under engineering review and there is no fix at this time When heater turned on, fuel smell gets into cabin . Concern for health exposure to fumes as well as potential fire hazard. Check engine warning light does not come on. Only 3000 miles on the car. Bought in September 2022.
Additional Notes:
Fuel smell continues from engine compartment. Specifically after parked in garage and it is localized to the windshield gutter on drivers side. Started 2-3 months ago. Was reported to Nissan who state that it is under engineering review and there is no fix at this time When heater turned on, fuel smell gets into cabin . Concern for health exposure to fumes as well as potential fire hazard. Check engine warning light does not come on. Only 3000 miles on the car. Bought in September 2022.
Mfg Campaign: 11509983
Recall Date: Mar 3, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel smell in garage on a regular basis. No gasoline or gas powered equipment is stored in the garage. The gasoline smell is noticeable when vehicle is warm after driving. Smell was first noticed soon after purchase of vehicle. We didn't really worry about it at first. But it continues to persist. Dealership is blaming it on spillage from gas pumps. The vehicle is currently at half tank, no noticeable smell from filler area. Smell is not noticeable when vehicle is cold. Gasoline odors are dangerous and possibly explosive. No warning lamps are visible or any symptoms shown by vehicle. Vehicle is being taken to dealership on 3/4/23 to be checked out.
Corrective Action:
Fuel smell in garage on a regular basis. No gasoline or gas powered equipment is stored in the garage. The gasoline smell is noticeable when vehicle is warm after driving. Smell was first noticed soon after purchase of vehicle. We didn't really worry about it at first. But it continues to persist. Dealership is blaming it on spillage from gas pumps. The vehicle is currently at half tank, no noticeable smell from filler area. Smell is not noticeable when vehicle is cold. Gasoline odors are dangerous and possibly explosive. No warning lamps are visible or any symptoms shown by vehicle. Vehicle is being taken to dealership on 3/4/23 to be checked out.
Additional Notes:
Fuel smell in garage on a regular basis. No gasoline or gas powered equipment is stored in the garage. The gasoline smell is noticeable when vehicle is warm after driving. Smell was first noticed soon after purchase of vehicle. We didn't really worry about it at first. But it continues to persist. Dealership is blaming it on spillage from gas pumps. The vehicle is currently at half tank, no noticeable smell from filler area. Smell is not noticeable when vehicle is cold. Gasoline odors are dangerous and possibly explosive. No warning lamps are visible or any symptoms shown by vehicle. Vehicle is being taken to dealership on 3/4/23 to be checked out.
Mfg Campaign: 11510014
Recall Date: Mar 3, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The new Nissan Rogue I just bought has gasoline smell that comes into the cabin from the Engine compartment when driving at low speeds. I took the car to the dealer where I was told that Nissan was aware of the gas smell and are looking into a fix. I also called Nissan Corp. and was told that they are aware of the problem and that the gas fumes are not a danger. Also I was told that this is happening to some of the late 2022's and the 2023's. Nissan needs to get this problem fixed ASAP. This Is a safety and a health issue. Please Investigate. Thanks
Corrective Action:
The new Nissan Rogue I just bought has gasoline smell that comes into the cabin from the Engine compartment when driving at low speeds. I took the car to the dealer where I was told that Nissan was aware of the gas smell and are looking into a fix. I also called Nissan Corp. and was told that they are aware of the problem and that the gas fumes are not a danger. Also I was told that this is happening to some of the late 2022's and the 2023's. Nissan needs to get this problem fixed ASAP. This Is a safety and a health issue. Please Investigate. Thanks
Additional Notes:
The new Nissan Rogue I just bought has gasoline smell that comes into the cabin from the Engine compartment when driving at low speeds. I took the car to the dealer where I was told that Nissan was aware of the gas smell and are looking into a fix. I also called Nissan Corp. and was told that they are aware of the problem and that the gas fumes are not a danger. Also I was told that this is happening to some of the late 2022's and the 2023's. Nissan needs to get this problem fixed ASAP. This Is a safety and a health issue. Please Investigate. Thanks
Mfg Campaign: 11509730
Recall Date: Mar 1, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
SMELLS strongly of GAS. Location of smell is strongest on driver side closest to windshield under the hood. Vehicle is currently with 2280 miles. Purchased in December of 2022. Smell began mid January 2023 with mileage approximately at 1700.
Corrective Action:
SMELLS strongly of GAS. Location of smell is strongest on driver side closest to windshield under the hood. Vehicle is currently with 2280 miles. Purchased in December of 2022. Smell began mid January 2023 with mileage approximately at 1700.
Additional Notes:
SMELLS strongly of GAS. Location of smell is strongest on driver side closest to windshield under the hood. Vehicle is currently with 2280 miles. Purchased in December of 2022. Smell began mid January 2023 with mileage approximately at 1700.
Mfg Campaign: 11509497
Recall Date: Feb 28, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SMELLS strongly of GAS. Location of smell is strongest on driver side closest to windshield under the hood. Vehicle is currently with 2280 miles. Purchased in December of 2022. Smell began mid January 2023 with mileage approximately at 1700.
Corrective Action:
SMELLS strongly of GAS. Location of smell is strongest on driver side closest to windshield under the hood. Vehicle is currently with 2280 miles. Purchased in December of 2022. Smell began mid January 2023 with mileage approximately at 1700.
Additional Notes:
SMELLS strongly of GAS. Location of smell is strongest on driver side closest to windshield under the hood. Vehicle is currently with 2280 miles. Purchased in December of 2022. Smell began mid January 2023 with mileage approximately at 1700.
Mfg Campaign: 11509497
Recall Date: Feb 28, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
After 3000 miles on my car I noticed a gasoline smell in my garage after driving it. Now I have 5000 miles and the gasoline smell is so strong I have to park it outside my garage since my garage is attached to my house and the smell enters my house and makes me feel nauseous and gives me a headache. I have made an appointment with 2 Nissan dealers who state it is a known problem but there is nothing they can do about it at this time and are waiting to hear from Nissan. There are no warning lights on in my car.
Corrective Action:
After 3000 miles on my car I noticed a gasoline smell in my garage after driving it. Now I have 5000 miles and the gasoline smell is so strong I have to park it outside my garage since my garage is attached to my house and the smell enters my house and makes me feel nauseous and gives me a headache. I have made an appointment with 2 Nissan dealers who state it is a known problem but there is nothing they can do about it at this time and are waiting to hear from Nissan. There are no warning lights on in my car.
Additional Notes:
After 3000 miles on my car I noticed a gasoline smell in my garage after driving it. Now I have 5000 miles and the gasoline smell is so strong I have to park it outside my garage since my garage is attached to my house and the smell enters my house and makes me feel nauseous and gives me a headache. I have made an appointment with 2 Nissan dealers who state it is a known problem but there is nothing they can do about it at this time and are waiting to hear from Nissan. There are no warning lights on in my car.
Mfg Campaign: 11509202
Recall Date: Feb 26, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After 3000 miles on my car I noticed a gasoline smell in my garage after driving it. Now I have 5000 miles and the gasoline smell is so strong I have to park it outside my garage since my garage is attached to my house and the smell enters my house and makes me feel nauseous and gives me a headache. I have made an appointment with 2 Nissan dealers who state it is a known problem but there is nothing they can do about it at this time and are waiting to hear from Nissan. There are no warning lights on in my car.
Corrective Action:
After 3000 miles on my car I noticed a gasoline smell in my garage after driving it. Now I have 5000 miles and the gasoline smell is so strong I have to park it outside my garage since my garage is attached to my house and the smell enters my house and makes me feel nauseous and gives me a headache. I have made an appointment with 2 Nissan dealers who state it is a known problem but there is nothing they can do about it at this time and are waiting to hear from Nissan. There are no warning lights on in my car.
Additional Notes:
After 3000 miles on my car I noticed a gasoline smell in my garage after driving it. Now I have 5000 miles and the gasoline smell is so strong I have to park it outside my garage since my garage is attached to my house and the smell enters my house and makes me feel nauseous and gives me a headache. I have made an appointment with 2 Nissan dealers who state it is a known problem but there is nothing they can do about it at this time and are waiting to hear from Nissan. There are no warning lights on in my car.
Mfg Campaign: 11509202
Recall Date: Feb 26, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Strong smell of raw gasoline coming from the front of the vehicle after driving and while driving. If parked in garage entire garage has strong odor that penetrates into attached house. Very hazardous to health and emissions.
Corrective Action:
Strong smell of raw gasoline coming from the front of the vehicle after driving and while driving. If parked in garage entire garage has strong odor that penetrates into attached house. Very hazardous to health and emissions.
Additional Notes:
Strong smell of raw gasoline coming from the front of the vehicle after driving and while driving. If parked in garage entire garage has strong odor that penetrates into attached house. Very hazardous to health and emissions.
Mfg Campaign: 11508998
Recall Date: Feb 24, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Strong smell of raw gasoline coming from the front of the vehicle after driving and while driving. If parked in garage entire garage has strong odor that penetrates into attached house. Very hazardous to health and emissions.
Corrective Action:
Strong smell of raw gasoline coming from the front of the vehicle after driving and while driving. If parked in garage entire garage has strong odor that penetrates into attached house. Very hazardous to health and emissions.
Additional Notes:
Strong smell of raw gasoline coming from the front of the vehicle after driving and while driving. If parked in garage entire garage has strong odor that penetrates into attached house. Very hazardous to health and emissions.
Mfg Campaign: 11508998
Recall Date: Feb 24, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Strong smell of raw gasoline coming from the front of the vehicle after driving and while driving. If parked in garage entire garage has strong odor that penetrates into attached house. Very hazardous to health and emissions.
Corrective Action:
Strong smell of raw gasoline coming from the front of the vehicle after driving and while driving. If parked in garage entire garage has strong odor that penetrates into attached house. Very hazardous to health and emissions.
Additional Notes:
Strong smell of raw gasoline coming from the front of the vehicle after driving and while driving. If parked in garage entire garage has strong odor that penetrates into attached house. Very hazardous to health and emissions.
Mfg Campaign: 11508998
Recall Date: Feb 24, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The cabin of the vehicle fills with a gasoline odor when driven. When I park the vehicle in the garage (with engine OFF), the garage fills with a gasoline odor. I have experienced nausea and headaches with the smell. My oldest child has complained about the smell and making his head hurt. It is very concerning that my ATTACHED garage fills with gasoline odor and could continue into my residence. I am now forced to park my vehicle outside and can not have my two children in the vehicle. I took the vehicle back to the dealership and they initially claimed it was an O Ring around the gasoline tank. They replaced it and the issue still continued. They then advised that Nissan is aware of this issue but does not have a fix at this time. There are cases around the country with this issue. I am now using a loaner vehicle from the dealership until Nissan finds a fix. There is approximately 5,300 miles on the vehicle. There are no warning messages on the dash. This problem started at the beginning of January.
Corrective Action:
The cabin of the vehicle fills with a gasoline odor when driven. When I park the vehicle in the garage (with engine OFF), the garage fills with a gasoline odor. I have experienced nausea and headaches with the smell. My oldest child has complained about the smell and making his head hurt. It is very concerning that my ATTACHED garage fills with gasoline odor and could continue into my residence. I am now forced to park my vehicle outside and can not have my two children in the vehicle. I took the vehicle back to the dealership and they initially claimed it was an O Ring around the gasoline tank. They replaced it and the issue still continued. They then advised that Nissan is aware of this issue but does not have a fix at this time. There are cases around the country with this issue. I am now using a loaner vehicle from the dealership until Nissan finds a fix. There is approximately 5,300 miles on the vehicle. There are no warning messages on the dash. This problem started at the beginning of January.
Additional Notes:
The cabin of the vehicle fills with a gasoline odor when driven. When I park the vehicle in the garage (with engine OFF), the garage fills with a gasoline odor. I have experienced nausea and headaches with the smell. My oldest child has complained about the smell and making his head hurt. It is very concerning that my ATTACHED garage fills with gasoline odor and could continue into my residence. I am now forced to park my vehicle outside and can not have my two children in the vehicle. I took the vehicle back to the dealership and they initially claimed it was an O Ring around the gasoline tank. They replaced it and the issue still continued. They then advised that Nissan is aware of this issue but does not have a fix at this time. There are cases around the country with this issue. I am now using a loaner vehicle from the dealership until Nissan finds a fix. There is approximately 5,300 miles on the vehicle. There are no warning messages on the dash. This problem started at the beginning of January.
Mfg Campaign: 11508056
Recall Date: Feb 19, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On November 12, 2022, I purchased a brand new Nissan Rogue 2023. Within a few weeks of driving this brand new car, the check engine light came on. A few days after the check engine light appeared, the car almost shut down while I was making a left turn at a light. I called the Nissan dealership where I purchased the car and they told me to bring the car in for inspection. While driving on the interstate highway to get to the dealership, the check engine light changed to "Engine malfunction." Immediately, the car stopped functioning. The gas pedal became flat, and I could not get the car to accelerate no matter how hard I tried. The vehicle essentially stopped in the middle of the highway with me and my two children in it. This incident posed a significant risk to me and my children, as well as to other motorists in that we could have been involved in a major car accident. I called the police and had the car towed to the dealership. The dealership stated that the signal between the pedal and the engine, which cause the car to accelerate was faulty. They said the defect has been repaired, but I will never drive that car again. After this incident, I conducted a little bit of research and I found out that consumers have been experiencing similar problems, dating back to the 2016 model (all of this information is located on google). what makes the situation even worse is that Nissan has, on multiple occasions refused to reimburse my $35,000. I am now paying the price for something that is not my fault. Buyers be aware!
Corrective Action:
On November 12, 2022, I purchased a brand new Nissan Rogue 2023. Within a few weeks of driving this brand new car, the check engine light came on. A few days after the check engine light appeared, the car almost shut down while I was making a left turn at a light. I called the Nissan dealership where I purchased the car and they told me to bring the car in for inspection. While driving on the interstate highway to get to the dealership, the check engine light changed to "Engine malfunction." Immediately, the car stopped functioning. The gas pedal became flat, and I could not get the car to accelerate no matter how hard I tried. The vehicle essentially stopped in the middle of the highway with me and my two children in it. This incident posed a significant risk to me and my children, as well as to other motorists in that we could have been involved in a major car accident. I called the police and had the car towed to the dealership. The dealership stated that the signal between the pedal and the engine, which cause the car to accelerate was faulty. They said the defect has been repaired, but I will never drive that car again. After this incident, I conducted a little bit of research and I found out that consumers have been experiencing similar problems, dating back to the 2016 model (all of this information is located on google). what makes the situation even worse is that Nissan has, on multiple occasions refused to reimburse my $35,000. I am now paying the price for something that is not my fault. Buyers be aware!
Additional Notes:
On November 12, 2022, I purchased a brand new Nissan Rogue 2023. Within a few weeks of driving this brand new car, the check engine light came on. A few days after the check engine light appeared, the car almost shut down while I was making a left turn at a light. I called the Nissan dealership where I purchased the car and they told me to bring the car in for inspection. While driving on the interstate highway to get to the dealership, the check engine light changed to "Engine malfunction." Immediately, the car stopped functioning. The gas pedal became flat, and I could not get the car to accelerate no matter how hard I tried. The vehicle essentially stopped in the middle of the highway with me and my two children in it. This incident posed a significant risk to me and my children, as well as to other motorists in that we could have been involved in a major car accident. I called the police and had the car towed to the dealership. The dealership stated that the signal between the pedal and the engine, which cause the car to accelerate was faulty. They said the defect has been repaired, but I will never drive that car again. After this incident, I conducted a little bit of research and I found out that consumers have been experiencing similar problems, dating back to the 2016 model (all of this information is located on google). what makes the situation even worse is that Nissan has, on multiple occasions refused to reimburse my $35,000. I am now paying the price for something that is not my fault. Buyers be aware!
Mfg Campaign: 11507442
Recall Date: Feb 15, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury