Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: R24B3, R24B4
Recall Date: Oct 3, 2024
Consumer Complaints
88 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Emergency brakes failed on my 2024 nissan rogue platinum during an accident that occurred on December 15 2024, As a result insurance company has deemed my SUV a Total loss, purchase the vehicle on October 10 3024 only have 2002 miles.
Corrective Action:
Emergency brakes failed on my 2024 nissan rogue platinum during an accident that occurred on December 15 2024, As a result insurance company has deemed my SUV a Total loss, purchase the vehicle on October 10 3024 only have 2002 miles.
Additional Notes:
Emergency brakes failed on my 2024 nissan rogue platinum during an accident that occurred on December 15 2024, As a result insurance company has deemed my SUV a Total loss, purchase the vehicle on October 10 3024 only have 2002 miles.
Mfg Campaign: 11635617
Recall Date: Jan 13, 2025
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Forward collision system turns off while driving causing vehicle to randomly jerk an slow down in traffic. Taken the vehicle in 4 times to have them look at and service center refuses to help me an give me any information on when there will be an update. Received an email for a recall made an appointment for said recall arrived at shop and my service was refused. Asked for documentation on service being refused an got told they could not give me that. After an hour of debating finally receive paper. Leaving store once again my cruise control turned off an vehicle jerks. All this has taken place at Billion Nissan in Sioux Falls. They are unwilling to assist me in anything for my vehicle. Have documented proof of all occasions and I am still refused service from the shop.
Corrective Action:
Forward collision system turns off while driving causing vehicle to randomly jerk an slow down in traffic. Taken the vehicle in 4 times to have them look at and service center refuses to help me an give me any information on when there will be an update. Received an email for a recall made an appointment for said recall arrived at shop and my service was refused. Asked for documentation on service being refused an got told they could not give me that. After an hour of debating finally receive paper. Leaving store once again my cruise control turned off an vehicle jerks. All this has taken place at Billion Nissan in Sioux Falls. They are unwilling to assist me in anything for my vehicle. Have documented proof of all occasions and I am still refused service from the shop.
Additional Notes:
Forward collision system turns off while driving causing vehicle to randomly jerk an slow down in traffic. Taken the vehicle in 4 times to have them look at and service center refuses to help me an give me any information on when there will be an update. Received an email for a recall made an appointment for said recall arrived at shop and my service was refused. Asked for documentation on service being refused an got told they could not give me that. After an hour of debating finally receive paper. Leaving store once again my cruise control turned off an vehicle jerks. All this has taken place at Billion Nissan in Sioux Falls. They are unwilling to assist me in anything for my vehicle. Have documented proof of all occasions and I am still refused service from the shop.
Mfg Campaign: 11633712
Recall Date: Jan 2, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Forward collision system turns off while driving causing vehicle to randomly jerk an slow down in traffic. Taken the vehicle in 4 times to have them look at and service center refuses to help me an give me any information on when there will be an update. Received an email for a recall made an appointment for said recall arrived at shop and my service was refused. Asked for documentation on service being refused an got told they could not give me that. After an hour of debating finally receive paper. Leaving store once again my cruise control turned off an vehicle jerks. All this has taken place at Billion Nissan in Sioux Falls. They are unwilling to assist me in anything for my vehicle. Have documented proof of all occasions and I am still refused service from the shop.
Corrective Action:
Forward collision system turns off while driving causing vehicle to randomly jerk an slow down in traffic. Taken the vehicle in 4 times to have them look at and service center refuses to help me an give me any information on when there will be an update. Received an email for a recall made an appointment for said recall arrived at shop and my service was refused. Asked for documentation on service being refused an got told they could not give me that. After an hour of debating finally receive paper. Leaving store once again my cruise control turned off an vehicle jerks. All this has taken place at Billion Nissan in Sioux Falls. They are unwilling to assist me in anything for my vehicle. Have documented proof of all occasions and I am still refused service from the shop.
Additional Notes:
Forward collision system turns off while driving causing vehicle to randomly jerk an slow down in traffic. Taken the vehicle in 4 times to have them look at and service center refuses to help me an give me any information on when there will be an update. Received an email for a recall made an appointment for said recall arrived at shop and my service was refused. Asked for documentation on service being refused an got told they could not give me that. After an hour of debating finally receive paper. Leaving store once again my cruise control turned off an vehicle jerks. All this has taken place at Billion Nissan in Sioux Falls. They are unwilling to assist me in anything for my vehicle. Have documented proof of all occasions and I am still refused service from the shop.
Mfg Campaign: 11633712
Recall Date: Jan 2, 2025
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Rear center and right seat belts would not latch. Also, dashboard rear seatbelt monitor lights were incorrect.
Corrective Action:
Rear center and right seat belts would not latch. Also, dashboard rear seatbelt monitor lights were incorrect.
Additional Notes:
Rear center and right seat belts would not latch. Also, dashboard rear seatbelt monitor lights were incorrect.
Mfg Campaign: 11632279
Recall Date: Dec 24, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
As I was driving yesterday car jump down to 5 mph. Message came on engine malfunction power reduced service now. Thank god no cars was behind me. I pulled over turned the car off then put it back on. It did run but engine was loud. Today on my way to work car engine is loud and car feels heavy.
Corrective Action:
As I was driving yesterday car jump down to 5 mph. Message came on engine malfunction power reduced service now. Thank god no cars was behind me. I pulled over turned the car off then put it back on. It did run but engine was loud. Today on my way to work car engine is loud and car feels heavy.
Additional Notes:
As I was driving yesterday car jump down to 5 mph. Message came on engine malfunction power reduced service now. Thank god no cars was behind me. I pulled over turned the car off then put it back on. It did run but engine was loud. Today on my way to work car engine is loud and car feels heavy.
Mfg Campaign: 11624503
Recall Date: Nov 11, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
As I was driving yesterday car jump down to 5 mph. Message came on engine malfunction power reduced service now. Thank god no cars was behind me. I pulled over turned the car off then put it back on. It did run but engine was loud. Today on my way to work car engine is loud and car feels heavy.
Corrective Action:
As I was driving yesterday car jump down to 5 mph. Message came on engine malfunction power reduced service now. Thank god no cars was behind me. I pulled over turned the car off then put it back on. It did run but engine was loud. Today on my way to work car engine is loud and car feels heavy.
Additional Notes:
As I was driving yesterday car jump down to 5 mph. Message came on engine malfunction power reduced service now. Thank god no cars was behind me. I pulled over turned the car off then put it back on. It did run but engine was loud. Today on my way to work car engine is loud and car feels heavy.
Mfg Campaign: 11624503
Recall Date: Nov 11, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
As I was driving yesterday car jump down to 5 mph. Message came on engine malfunction power reduced service now. Thank god no cars was behind me. I pulled over turned the car off then put it back on. It did run but engine was loud. Today on my way to work car engine is loud and car feels heavy.
Corrective Action:
As I was driving yesterday car jump down to 5 mph. Message came on engine malfunction power reduced service now. Thank god no cars was behind me. I pulled over turned the car off then put it back on. It did run but engine was loud. Today on my way to work car engine is loud and car feels heavy.
Additional Notes:
As I was driving yesterday car jump down to 5 mph. Message came on engine malfunction power reduced service now. Thank god no cars was behind me. I pulled over turned the car off then put it back on. It did run but engine was loud. Today on my way to work car engine is loud and car feels heavy.
Mfg Campaign: 11624503
Recall Date: Nov 11, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Forward collision sensor comes on and deactivates the cruise control and all safety features, sometimes breaking and quickly deceleration the car in traffic, dealer and Nissan refuse to address the issue telling me it's working as intended, feels like the car intends to kill me when this occurs in traffic.
Corrective Action:
Forward collision sensor comes on and deactivates the cruise control and all safety features, sometimes breaking and quickly deceleration the car in traffic, dealer and Nissan refuse to address the issue telling me it's working as intended, feels like the car intends to kill me when this occurs in traffic.
Additional Notes:
Forward collision sensor comes on and deactivates the cruise control and all safety features, sometimes breaking and quickly deceleration the car in traffic, dealer and Nissan refuse to address the issue telling me it's working as intended, feels like the car intends to kill me when this occurs in traffic.
Mfg Campaign: 11624541
Recall Date: Nov 11, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Forward collision sensor comes on and deactivates the cruise control and all safety features, sometimes breaking and quickly deceleration the car in traffic, dealer and Nissan refuse to address the issue telling me it's working as intended, feels like the car intends to kill me when this occurs in traffic.
Corrective Action:
Forward collision sensor comes on and deactivates the cruise control and all safety features, sometimes breaking and quickly deceleration the car in traffic, dealer and Nissan refuse to address the issue telling me it's working as intended, feels like the car intends to kill me when this occurs in traffic.
Additional Notes:
Forward collision sensor comes on and deactivates the cruise control and all safety features, sometimes breaking and quickly deceleration the car in traffic, dealer and Nissan refuse to address the issue telling me it's working as intended, feels like the car intends to kill me when this occurs in traffic.
Mfg Campaign: 11624541
Recall Date: Nov 11, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward collision sensor comes on and deactivates the cruise control and all safety features, sometimes breaking and quickly deceleration the car in traffic, dealer and Nissan refuse to address the issue telling me it's working as intended, feels like the car intends to kill me when this occurs in traffic.
Corrective Action:
Forward collision sensor comes on and deactivates the cruise control and all safety features, sometimes breaking and quickly deceleration the car in traffic, dealer and Nissan refuse to address the issue telling me it's working as intended, feels like the car intends to kill me when this occurs in traffic.
Additional Notes:
Forward collision sensor comes on and deactivates the cruise control and all safety features, sometimes breaking and quickly deceleration the car in traffic, dealer and Nissan refuse to address the issue telling me it's working as intended, feels like the car intends to kill me when this occurs in traffic.
Mfg Campaign: 11624541
Recall Date: Nov 11, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Pulling out of a dollar general store was hit by a truck causing sever vehicle damage. Air bags and collision avoidance did not work. Engine did not shut down was still running after collision, no warning lights came on. I had to shut the car off. Could not move the car frame was broken. Called nissain a couple of times was told a rep would look at it but it could take up to 6 weeks never got a follow up call. Hit my head on the steering wheel.Have not contacted a lawyer as of yet
Corrective Action:
Pulling out of a dollar general store was hit by a truck causing sever vehicle damage. Air bags and collision avoidance did not work. Engine did not shut down was still running after collision, no warning lights came on. I had to shut the car off. Could not move the car frame was broken. Called nissain a couple of times was told a rep would look at it but it could take up to 6 weeks never got a follow up call. Hit my head on the steering wheel.Have not contacted a lawyer as of yet
Additional Notes:
Pulling out of a dollar general store was hit by a truck causing sever vehicle damage. Air bags and collision avoidance did not work. Engine did not shut down was still running after collision, no warning lights came on. I had to shut the car off. Could not move the car frame was broken. Called nissain a couple of times was told a rep would look at it but it could take up to 6 weeks never got a follow up call. Hit my head on the steering wheel.Have not contacted a lawyer as of yet
Mfg Campaign: 11610214
Recall Date: Aug 22, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Pulling out of a dollar general store was hit by a truck causing sever vehicle damage. Air bags and collision avoidance did not work. Engine did not shut down was still running after collision, no warning lights came on. I had to shut the car off. Could not move the car frame was broken. Called nissain a couple of times was told a rep would look at it but it could take up to 6 weeks never got a follow up call. Hit my head on the steering wheel.Have not contacted a lawyer as of yet
Corrective Action:
Pulling out of a dollar general store was hit by a truck causing sever vehicle damage. Air bags and collision avoidance did not work. Engine did not shut down was still running after collision, no warning lights came on. I had to shut the car off. Could not move the car frame was broken. Called nissain a couple of times was told a rep would look at it but it could take up to 6 weeks never got a follow up call. Hit my head on the steering wheel.Have not contacted a lawyer as of yet
Additional Notes:
Pulling out of a dollar general store was hit by a truck causing sever vehicle damage. Air bags and collision avoidance did not work. Engine did not shut down was still running after collision, no warning lights came on. I had to shut the car off. Could not move the car frame was broken. Called nissain a couple of times was told a rep would look at it but it could take up to 6 weeks never got a follow up call. Hit my head on the steering wheel.Have not contacted a lawyer as of yet
Mfg Campaign: 11610214
Recall Date: Aug 22, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Pulling out of a dollar general store was hit by a truck causing sever vehicle damage. Air bags and collision avoidance did not work. Engine did not shut down was still running after collision, no warning lights came on. I had to shut the car off. Could not move the car frame was broken. Called nissain a couple of times was told a rep would look at it but it could take up to 6 weeks never got a follow up call. Hit my head on the steering wheel.Have not contacted a lawyer as of yet
Corrective Action:
Pulling out of a dollar general store was hit by a truck causing sever vehicle damage. Air bags and collision avoidance did not work. Engine did not shut down was still running after collision, no warning lights came on. I had to shut the car off. Could not move the car frame was broken. Called nissain a couple of times was told a rep would look at it but it could take up to 6 weeks never got a follow up call. Hit my head on the steering wheel.Have not contacted a lawyer as of yet
Additional Notes:
Pulling out of a dollar general store was hit by a truck causing sever vehicle damage. Air bags and collision avoidance did not work. Engine did not shut down was still running after collision, no warning lights came on. I had to shut the car off. Could not move the car frame was broken. Called nissain a couple of times was told a rep would look at it but it could take up to 6 weeks never got a follow up call. Hit my head on the steering wheel.Have not contacted a lawyer as of yet
Mfg Campaign: 11610214
Recall Date: Aug 22, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CVT error displaying on dashboard as well as check engine light vehicle would not start up initially. After 20 minutes it started with a loud grinding noise occurring.
Corrective Action:
CVT error displaying on dashboard as well as check engine light vehicle would not start up initially. After 20 minutes it started with a loud grinding noise occurring.
Additional Notes:
CVT error displaying on dashboard as well as check engine light vehicle would not start up initially. After 20 minutes it started with a loud grinding noise occurring.
Mfg Campaign: 11608912
Recall Date: Aug 16, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CVT error displaying on dashboard as well as check engine light vehicle would not start up initially. After 20 minutes it started with a loud grinding noise occurring.
Corrective Action:
CVT error displaying on dashboard as well as check engine light vehicle would not start up initially. After 20 minutes it started with a loud grinding noise occurring.
Additional Notes:
CVT error displaying on dashboard as well as check engine light vehicle would not start up initially. After 20 minutes it started with a loud grinding noise occurring.
Mfg Campaign: 11608912
Recall Date: Aug 16, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CVT error displaying on dashboard as well as check engine light vehicle would not start up initially. After 20 minutes it started with a loud grinding noise occurring.
Corrective Action:
CVT error displaying on dashboard as well as check engine light vehicle would not start up initially. After 20 minutes it started with a loud grinding noise occurring.
Additional Notes:
CVT error displaying on dashboard as well as check engine light vehicle would not start up initially. After 20 minutes it started with a loud grinding noise occurring.
Mfg Campaign: 11608912
Recall Date: Aug 16, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When adaptive cruise control is in use at set speed of 75MPH, suddenly vehicle breaks to slow down to the speed of 55-60 MPH and within seconds accelerates again to the set cruising speed. This happened at least three time in the last three days with no other vehicle ahead of me.
Corrective Action:
When adaptive cruise control is in use at set speed of 75MPH, suddenly vehicle breaks to slow down to the speed of 55-60 MPH and within seconds accelerates again to the set cruising speed. This happened at least three time in the last three days with no other vehicle ahead of me.
Additional Notes:
When adaptive cruise control is in use at set speed of 75MPH, suddenly vehicle breaks to slow down to the speed of 55-60 MPH and within seconds accelerates again to the set cruising speed. This happened at least three time in the last three days with no other vehicle ahead of me.
Mfg Campaign: 11605783
Recall Date: Aug 1, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When adaptive cruise control is in use at set speed of 75MPH, suddenly vehicle breaks to slow down to the speed of 55-60 MPH and within seconds accelerates again to the set cruising speed. This happened at least three time in the last three days with no other vehicle ahead of me.
Corrective Action:
When adaptive cruise control is in use at set speed of 75MPH, suddenly vehicle breaks to slow down to the speed of 55-60 MPH and within seconds accelerates again to the set cruising speed. This happened at least three time in the last three days with no other vehicle ahead of me.
Additional Notes:
When adaptive cruise control is in use at set speed of 75MPH, suddenly vehicle breaks to slow down to the speed of 55-60 MPH and within seconds accelerates again to the set cruising speed. This happened at least three time in the last three days with no other vehicle ahead of me.
Mfg Campaign: 11605783
Recall Date: Aug 1, 2024
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The monitor and camera system does not always come on. The gps doesn’t work and if you try to backup there is no indication someone is behind you because the cameras are inoperable. This is definitely a safety issue. I have taken the vehicle to 2 service centers and it is still not fixed. As a matter of fact the issue happened before we drove it off the lot and we were told there was nothing wrong with the system
Corrective Action:
The monitor and camera system does not always come on. The gps doesn’t work and if you try to backup there is no indication someone is behind you because the cameras are inoperable. This is definitely a safety issue. I have taken the vehicle to 2 service centers and it is still not fixed. As a matter of fact the issue happened before we drove it off the lot and we were told there was nothing wrong with the system
Additional Notes:
The monitor and camera system does not always come on. The gps doesn’t work and if you try to backup there is no indication someone is behind you because the cameras are inoperable. This is definitely a safety issue. I have taken the vehicle to 2 service centers and it is still not fixed. As a matter of fact the issue happened before we drove it off the lot and we were told there was nothing wrong with the system
Mfg Campaign: 11604978
Recall Date: Jul 28, 2024
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The monitor and camera system does not always come on. The gps doesn’t work and if you try to backup there is no indication someone is behind you because the cameras are inoperable. This is definitely a safety issue. I have taken the vehicle to 2 service centers and it is still not fixed. As a matter of fact the issue happened before we drove it off the lot and we were told there was nothing wrong with the system
Corrective Action:
The monitor and camera system does not always come on. The gps doesn’t work and if you try to backup there is no indication someone is behind you because the cameras are inoperable. This is definitely a safety issue. I have taken the vehicle to 2 service centers and it is still not fixed. As a matter of fact the issue happened before we drove it off the lot and we were told there was nothing wrong with the system
Additional Notes:
The monitor and camera system does not always come on. The gps doesn’t work and if you try to backup there is no indication someone is behind you because the cameras are inoperable. This is definitely a safety issue. I have taken the vehicle to 2 service centers and it is still not fixed. As a matter of fact the issue happened before we drove it off the lot and we were told there was nothing wrong with the system
Mfg Campaign: 11604978
Recall Date: Jul 28, 2024
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