Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: R24B3, R24B4
Recall Date: Oct 3, 2024
Consumer Complaints
88 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The monitor and camera system does not always come on. The gps doesn’t work and if you try to backup there is no indication someone is behind you because the cameras are inoperable. This is definitely a safety issue. I have taken the vehicle to 2 service centers and it is still not fixed. As a matter of fact the issue happened before we drove it off the lot and we were told there was nothing wrong with the system
Corrective Action:
The monitor and camera system does not always come on. The gps doesn’t work and if you try to backup there is no indication someone is behind you because the cameras are inoperable. This is definitely a safety issue. I have taken the vehicle to 2 service centers and it is still not fixed. As a matter of fact the issue happened before we drove it off the lot and we were told there was nothing wrong with the system
Additional Notes:
The monitor and camera system does not always come on. The gps doesn’t work and if you try to backup there is no indication someone is behind you because the cameras are inoperable. This is definitely a safety issue. I have taken the vehicle to 2 service centers and it is still not fixed. As a matter of fact the issue happened before we drove it off the lot and we were told there was nothing wrong with the system
Mfg Campaign: 11604978
Recall Date: Jul 28, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2024 Nissan Rogue. The contact stated while driving at various speeds with the cruise control activated, the "Slippery Road" message would appear on the instrument panel even though the contact was not driving in inclement weather. The contact stated that the cruise control function immediately disengaged independently. The vehicle was taken to the dealer, but no failure was found. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 6,000.
Corrective Action:
The contact owns a 2024 Nissan Rogue. The contact stated while driving at various speeds with the cruise control activated, the "Slippery Road" message would appear on the instrument panel even though the contact was not driving in inclement weather. The contact stated that the cruise control function immediately disengaged independently. The vehicle was taken to the dealer, but no failure was found. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 6,000.
Additional Notes:
The contact owns a 2024 Nissan Rogue. The contact stated while driving at various speeds with the cruise control activated, the "Slippery Road" message would appear on the instrument panel even though the contact was not driving in inclement weather. The contact stated that the cruise control function immediately disengaged independently. The vehicle was taken to the dealer, but no failure was found. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 6,000.
Mfg Campaign: 11600783
Recall Date: Jul 10, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since I drove it off the lot, the display screen intermittently and frequently blacks out leaving me with no music, no GPS, no cameras, no hands free phone. Dealership says they can’t fix it, Nissan North America says they can”t fix it. So I just spent over $49,000 for a brand new vehicle under warranty that no one can fix and I can’t rely on. Without cameras, I am not comfortable driving this defective vehicle. The other display doesn’t work accurately either. Outside temperature shows 75 degrees when in reality it’s 91 degrees and it also shows I got 68.6 miles per gallon (ha, ha). So I keep wondering what’s next?
Corrective Action:
Since I drove it off the lot, the display screen intermittently and frequently blacks out leaving me with no music, no GPS, no cameras, no hands free phone. Dealership says they can’t fix it, Nissan North America says they can”t fix it. So I just spent over $49,000 for a brand new vehicle under warranty that no one can fix and I can’t rely on. Without cameras, I am not comfortable driving this defective vehicle. The other display doesn’t work accurately either. Outside temperature shows 75 degrees when in reality it’s 91 degrees and it also shows I got 68.6 miles per gallon (ha, ha). So I keep wondering what’s next?
Additional Notes:
Since I drove it off the lot, the display screen intermittently and frequently blacks out leaving me with no music, no GPS, no cameras, no hands free phone. Dealership says they can’t fix it, Nissan North America says they can”t fix it. So I just spent over $49,000 for a brand new vehicle under warranty that no one can fix and I can’t rely on. Without cameras, I am not comfortable driving this defective vehicle. The other display doesn’t work accurately either. Outside temperature shows 75 degrees when in reality it’s 91 degrees and it also shows I got 68.6 miles per gallon (ha, ha). So I keep wondering what’s next?
Mfg Campaign: 11600817
Recall Date: Jul 10, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Since I drove it off the lot, the display screen intermittently and frequently blacks out leaving me with no music, no GPS, no cameras, no hands free phone. Dealership says they can’t fix it, Nissan North America says they can”t fix it. So I just spent over $49,000 for a brand new vehicle under warranty that no one can fix and I can’t rely on. Without cameras, I am not comfortable driving this defective vehicle. The other display doesn’t work accurately either. Outside temperature shows 75 degrees when in reality it’s 91 degrees and it also shows I got 68.6 miles per gallon (ha, ha). So I keep wondering what’s next?
Corrective Action:
Since I drove it off the lot, the display screen intermittently and frequently blacks out leaving me with no music, no GPS, no cameras, no hands free phone. Dealership says they can’t fix it, Nissan North America says they can”t fix it. So I just spent over $49,000 for a brand new vehicle under warranty that no one can fix and I can’t rely on. Without cameras, I am not comfortable driving this defective vehicle. The other display doesn’t work accurately either. Outside temperature shows 75 degrees when in reality it’s 91 degrees and it also shows I got 68.6 miles per gallon (ha, ha). So I keep wondering what’s next?
Additional Notes:
Since I drove it off the lot, the display screen intermittently and frequently blacks out leaving me with no music, no GPS, no cameras, no hands free phone. Dealership says they can’t fix it, Nissan North America says they can”t fix it. So I just spent over $49,000 for a brand new vehicle under warranty that no one can fix and I can’t rely on. Without cameras, I am not comfortable driving this defective vehicle. The other display doesn’t work accurately either. Outside temperature shows 75 degrees when in reality it’s 91 degrees and it also shows I got 68.6 miles per gallon (ha, ha). So I keep wondering what’s next?
Mfg Campaign: 11600817
Recall Date: Jul 10, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car was purchased band new on June 11, 2024. The day after purchase, the screen went blank and there is no backup camera, and has occurred every day. This is a safety issue for me. Had the car in to the service department twice. Nissan approved replacing the screen unit, however; the part is back ordered and it could take months for it to come in. In the meantime, I have a brand new defective car with no backup camera. Dealership said backup camera is not required on cars, hence they do not deem this as a safety issue.
Corrective Action:
Car was purchased band new on June 11, 2024. The day after purchase, the screen went blank and there is no backup camera, and has occurred every day. This is a safety issue for me. Had the car in to the service department twice. Nissan approved replacing the screen unit, however; the part is back ordered and it could take months for it to come in. In the meantime, I have a brand new defective car with no backup camera. Dealership said backup camera is not required on cars, hence they do not deem this as a safety issue.
Additional Notes:
Car was purchased band new on June 11, 2024. The day after purchase, the screen went blank and there is no backup camera, and has occurred every day. This is a safety issue for me. Had the car in to the service department twice. Nissan approved replacing the screen unit, however; the part is back ordered and it could take months for it to come in. In the meantime, I have a brand new defective car with no backup camera. Dealership said backup camera is not required on cars, hence they do not deem this as a safety issue.
Mfg Campaign: 11595140
Recall Date: Jun 18, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car was purchased band new on June 11, 2024. The day after purchase, the screen went blank and there is no backup camera, and has occurred every day. This is a safety issue for me. Had the car in to the service department twice. Nissan approved replacing the screen unit, however; the part is back ordered and it could take months for it to come in. In the meantime, I have a brand new defective car with no backup camera. Dealership said backup camera is not required on cars, hence they do not deem this as a safety issue.
Corrective Action:
Car was purchased band new on June 11, 2024. The day after purchase, the screen went blank and there is no backup camera, and has occurred every day. This is a safety issue for me. Had the car in to the service department twice. Nissan approved replacing the screen unit, however; the part is back ordered and it could take months for it to come in. In the meantime, I have a brand new defective car with no backup camera. Dealership said backup camera is not required on cars, hence they do not deem this as a safety issue.
Additional Notes:
Car was purchased band new on June 11, 2024. The day after purchase, the screen went blank and there is no backup camera, and has occurred every day. This is a safety issue for me. Had the car in to the service department twice. Nissan approved replacing the screen unit, however; the part is back ordered and it could take months for it to come in. In the meantime, I have a brand new defective car with no backup camera. Dealership said backup camera is not required on cars, hence they do not deem this as a safety issue.
Mfg Campaign: 11595140
Recall Date: Jun 18, 2024
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The Infotainment system goes black intermittently & frequently- When this occurs, there is no access to any cameras and if it occurs while backing out, the mirrors self-adjust down (for the camera?) and therefore, you are unable to even user your sideview mirrors. I have contacted Nissan Corporate-they deny any issues but the local dealership told me there is a software problem similar to the 2022 issue (recall) but there is no solution because this is a new problem with 2024.
Corrective Action:
The Infotainment system goes black intermittently & frequently- When this occurs, there is no access to any cameras and if it occurs while backing out, the mirrors self-adjust down (for the camera?) and therefore, you are unable to even user your sideview mirrors. I have contacted Nissan Corporate-they deny any issues but the local dealership told me there is a software problem similar to the 2022 issue (recall) but there is no solution because this is a new problem with 2024.
Additional Notes:
The Infotainment system goes black intermittently & frequently- When this occurs, there is no access to any cameras and if it occurs while backing out, the mirrors self-adjust down (for the camera?) and therefore, you are unable to even user your sideview mirrors. I have contacted Nissan Corporate-they deny any issues but the local dealership told me there is a software problem similar to the 2022 issue (recall) but there is no solution because this is a new problem with 2024.
Mfg Campaign: 11590429
Recall Date: May 23, 2024
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The Infotainment system goes black intermittently & frequently- When this occurs, there is no access to any cameras and if it occurs while backing out, the mirrors self-adjust down (for the camera?) and therefore, you are unable to even user your sideview mirrors. I have contacted Nissan Corporate-they deny any issues but the local dealership told me there is a software problem similar to the 2022 issue (recall) but there is no solution because this is a new problem with 2024.
Corrective Action:
The Infotainment system goes black intermittently & frequently- When this occurs, there is no access to any cameras and if it occurs while backing out, the mirrors self-adjust down (for the camera?) and therefore, you are unable to even user your sideview mirrors. I have contacted Nissan Corporate-they deny any issues but the local dealership told me there is a software problem similar to the 2022 issue (recall) but there is no solution because this is a new problem with 2024.
Additional Notes:
The Infotainment system goes black intermittently & frequently- When this occurs, there is no access to any cameras and if it occurs while backing out, the mirrors self-adjust down (for the camera?) and therefore, you are unable to even user your sideview mirrors. I have contacted Nissan Corporate-they deny any issues but the local dealership told me there is a software problem similar to the 2022 issue (recall) but there is no solution because this is a new problem with 2024.
Mfg Campaign: 11590429
Recall Date: May 23, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury