Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2019 Nissan Sentra vehicles. The brake light switch may become contaminated, preventing the circuit from closing and the brake lights from illuminating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PM971
Recall Date: Mar 3, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
267 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON 12/16/19 I REPORTED AN ISSUE WITH THE AUTOMATIC BRAKE SYSTEM WARNING IT'S UNAVAILABLE. I'VE HAD THE VEHICLE IN 3 TIMES TO FIX THE ISSUE AT METRO NISSAN IN MONTCLAIR CALIFORNIA. THEY CAN'T FIX THE PROBLEM AND KNOW ABOUT IT FROM OTHER VEHICLES. THEY HAVE NOW CHOSEN TO BLAME ME FOR THE ISSUE. THIS DEALERSHIP IS THE WORST POSSIBLE. NISSAN IS WELL AWARE OF THE ISSUE AND DOESN'T HAVE A FIX. THE SENSOR HAS BEEN REPLACED, THE SENSOR HAS BEEN CALIBRATED, ETC. PROBLEM IS THE SYSTEM IS GOING TO CAUSE AN ACCIDENT AND POSSIBLY MORE. NISSAN WAKE UP AND FIX THIS PROBLEM FOR MANY OF YOUR CAR OWNERS. BUY THE CARS BACK IF YOU DON'T KNOW HOW TO FIX IT. KEEP OUR SAFETY PRIORITY #1. I'VE ONLY HAD THE CAR 3 WEEKS AND IT'S BEEN AT METRO NISSAN THE MAJORITY OF THE TIME AND STILL BROKEN. SINCE THE DEALER CAN NOT FIX THE PROBLEM I'M CONTACTING NISSAN CORP DIRECTLY. LOUSY DEALERSHIP. STAY AWAY FROM THEM.
Corrective Action:
ON 12/16/19 I REPORTED AN ISSUE WITH THE AUTOMATIC BRAKE SYSTEM WARNING IT'S UNAVAILABLE. I'VE HAD THE VEHICLE IN 3 TIMES TO FIX THE ISSUE AT METRO NISSAN IN MONTCLAIR CALIFORNIA. THEY CAN'T FIX THE PROBLEM AND KNOW ABOUT IT FROM OTHER VEHICLES. THEY HAVE NOW CHOSEN TO BLAME ME FOR THE ISSUE. THIS DEALERSHIP IS THE WORST POSSIBLE. NISSAN IS WELL AWARE OF THE ISSUE AND DOESN'T HAVE A FIX. THE SENSOR HAS BEEN REPLACED, THE SENSOR HAS BEEN CALIBRATED, ETC. PROBLEM IS THE SYSTEM IS GOING TO CAUSE AN ACCIDENT AND POSSIBLY MORE. NISSAN WAKE UP AND FIX THIS PROBLEM FOR MANY OF YOUR CAR OWNERS. BUY THE CARS BACK IF YOU DON'T KNOW HOW TO FIX IT. KEEP OUR SAFETY PRIORITY #1. I'VE ONLY HAD THE CAR 3 WEEKS AND IT'S BEEN AT METRO NISSAN THE MAJORITY OF THE TIME AND STILL BROKEN. SINCE THE DEALER CAN NOT FIX THE PROBLEM I'M CONTACTING NISSAN CORP DIRECTLY. LOUSY DEALERSHIP. STAY AWAY FROM THEM.
Additional Notes:
ON 12/16/19 I REPORTED AN ISSUE WITH THE AUTOMATIC BRAKE SYSTEM WARNING IT'S UNAVAILABLE. I'VE HAD THE VEHICLE IN 3 TIMES TO FIX THE ISSUE AT METRO NISSAN IN MONTCLAIR CALIFORNIA. THEY CAN'T FIX THE PROBLEM AND KNOW ABOUT IT FROM OTHER VEHICLES. THEY HAVE NOW CHOSEN TO BLAME ME FOR THE ISSUE. THIS DEALERSHIP IS THE WORST POSSIBLE. NISSAN IS WELL AWARE OF THE ISSUE AND DOESN'T HAVE A FIX. THE SENSOR HAS BEEN REPLACED, THE SENSOR HAS BEEN CALIBRATED, ETC. PROBLEM IS THE SYSTEM IS GOING TO CAUSE AN ACCIDENT AND POSSIBLY MORE. NISSAN WAKE UP AND FIX THIS PROBLEM FOR MANY OF YOUR CAR OWNERS. BUY THE CARS BACK IF YOU DON'T KNOW HOW TO FIX IT. KEEP OUR SAFETY PRIORITY #1. I'VE ONLY HAD THE CAR 3 WEEKS AND IT'S BEEN AT METRO NISSAN THE MAJORITY OF THE TIME AND STILL BROKEN. SINCE THE DEALER CAN NOT FIX THE PROBLEM I'M CONTACTING NISSAN CORP DIRECTLY. LOUSY DEALERSHIP. STAY AWAY FROM THEM.
Mfg Campaign: 11291729
Recall Date: Dec 28, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FRONT RADAR IS NOT WORKING. WE GET AN ERROR SAYING 'THE FRONT RADAR IS UNAVAILABLE OBSTRUCTION'. I'VE CHECKED WHAT I THINK IT THE RADAR MODULE AND IT'S NOT OBSTRUCTED. I'VE ALSO SEEN A TON OF SIMILAR COMPLAINTS ABOUT THIS ISSUE.
Corrective Action:
THE FRONT RADAR IS NOT WORKING. WE GET AN ERROR SAYING 'THE FRONT RADAR IS UNAVAILABLE OBSTRUCTION'. I'VE CHECKED WHAT I THINK IT THE RADAR MODULE AND IT'S NOT OBSTRUCTED. I'VE ALSO SEEN A TON OF SIMILAR COMPLAINTS ABOUT THIS ISSUE.
Additional Notes:
THE FRONT RADAR IS NOT WORKING. WE GET AN ERROR SAYING 'THE FRONT RADAR IS UNAVAILABLE OBSTRUCTION'. I'VE CHECKED WHAT I THINK IT THE RADAR MODULE AND IT'S NOT OBSTRUCTED. I'VE ALSO SEEN A TON OF SIMILAR COMPLAINTS ABOUT THIS ISSUE.
Mfg Campaign: 11290470
Recall Date: Dec 21, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUTOMATIC EMERGENCY BRAKING SYSTEM SENSOR FREQUENTLY LIGHTS UP WITH A WARNING RADAR UNAVAILABLE WHILE DRIVING ON THE HIGHWAY AND LOCAL STREETS. I JUST GOT THIS CAR AND AFTER ONE DAY I HAD TO TAKE IT BACK TO THE DEALER. FIRST THEY SAID THEY WOULD REPLACE THE SENSOR. AFTER FOUR DAYS IN THE SHOP THEY SAID THEY CLEANED THE SENSOR AND CLEARED THE CODES. THEY ALSO CALIBRATED THE SENSOR. THE NEXT DAY IT HAPPENED AGAIN TWICE. I HAVE AN APPOINTMENT TO TAKE IT BACK TO THE DEALER IN TWO DAYS. IN READING THE NHTSA WEBSITE THERE ARE MANY REPORTS OF THIS PROBLEM WITH THIS YEAR AND MODEL CAR, WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. MANY OWNERS HAVE REPORTED THIS ISSUE. NISSAN HAS FAILED TO ISSUE A RECALL OR FIX THE PROBLEM. THESE CARS ARE LEMONS. THE FAILURE CAN CAUSE AN ACCIDENT OR SOMETHING A LOT MORE SERIOUS. ACTION NEEDS TO BE TAKEN.
Corrective Action:
AUTOMATIC EMERGENCY BRAKING SYSTEM SENSOR FREQUENTLY LIGHTS UP WITH A WARNING RADAR UNAVAILABLE WHILE DRIVING ON THE HIGHWAY AND LOCAL STREETS. I JUST GOT THIS CAR AND AFTER ONE DAY I HAD TO TAKE IT BACK TO THE DEALER. FIRST THEY SAID THEY WOULD REPLACE THE SENSOR. AFTER FOUR DAYS IN THE SHOP THEY SAID THEY CLEANED THE SENSOR AND CLEARED THE CODES. THEY ALSO CALIBRATED THE SENSOR. THE NEXT DAY IT HAPPENED AGAIN TWICE. I HAVE AN APPOINTMENT TO TAKE IT BACK TO THE DEALER IN TWO DAYS. IN READING THE NHTSA WEBSITE THERE ARE MANY REPORTS OF THIS PROBLEM WITH THIS YEAR AND MODEL CAR, WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. MANY OWNERS HAVE REPORTED THIS ISSUE. NISSAN HAS FAILED TO ISSUE A RECALL OR FIX THE PROBLEM. THESE CARS ARE LEMONS. THE FAILURE CAN CAUSE AN ACCIDENT OR SOMETHING A LOT MORE SERIOUS. ACTION NEEDS TO BE TAKEN.
Additional Notes:
AUTOMATIC EMERGENCY BRAKING SYSTEM SENSOR FREQUENTLY LIGHTS UP WITH A WARNING RADAR UNAVAILABLE WHILE DRIVING ON THE HIGHWAY AND LOCAL STREETS. I JUST GOT THIS CAR AND AFTER ONE DAY I HAD TO TAKE IT BACK TO THE DEALER. FIRST THEY SAID THEY WOULD REPLACE THE SENSOR. AFTER FOUR DAYS IN THE SHOP THEY SAID THEY CLEANED THE SENSOR AND CLEARED THE CODES. THEY ALSO CALIBRATED THE SENSOR. THE NEXT DAY IT HAPPENED AGAIN TWICE. I HAVE AN APPOINTMENT TO TAKE IT BACK TO THE DEALER IN TWO DAYS. IN READING THE NHTSA WEBSITE THERE ARE MANY REPORTS OF THIS PROBLEM WITH THIS YEAR AND MODEL CAR, WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. MANY OWNERS HAVE REPORTED THIS ISSUE. NISSAN HAS FAILED TO ISSUE A RECALL OR FIX THE PROBLEM. THESE CARS ARE LEMONS. THE FAILURE CAN CAUSE AN ACCIDENT OR SOMETHING A LOT MORE SERIOUS. ACTION NEEDS TO BE TAKEN.
Mfg Campaign: 11289502
Recall Date: Dec 16, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM IS MALFUNCTIONING, DISPLAYING THE WARNING MESSAGE 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THE WARNING WILL CLEAR AND REAPPEAR MULTIPLE TIME WITHOUT ANY DRIVER INTERVENTION DURING A SINGLE TRIP.
Corrective Action:
AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM IS MALFUNCTIONING, DISPLAYING THE WARNING MESSAGE 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THE WARNING WILL CLEAR AND REAPPEAR MULTIPLE TIME WITHOUT ANY DRIVER INTERVENTION DURING A SINGLE TRIP.
Additional Notes:
AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM IS MALFUNCTIONING, DISPLAYING THE WARNING MESSAGE 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THE WARNING WILL CLEAR AND REAPPEAR MULTIPLE TIME WITHOUT ANY DRIVER INTERVENTION DURING A SINGLE TRIP.
Mfg Campaign: 11289080
Recall Date: Dec 14, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION OVER HEATS. TRANSMISSION HAS A LOUD NOISE AND DRAGS SINCE 60,000 MILES
Corrective Action:
TRANSMISSION OVER HEATS. TRANSMISSION HAS A LOUD NOISE AND DRAGS SINCE 60,000 MILES
Additional Notes:
TRANSMISSION OVER HEATS. TRANSMISSION HAS A LOUD NOISE AND DRAGS SINCE 60,000 MILES
Mfg Campaign: 11286331
Recall Date: Dec 2, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
EMERGENCY BREAKING SYSTEM SENSOR SEEMS TO SAY THERE IS SOMETHING OBSTRUCTING FRONT CAR ITS FAULTY/BAD SENSOR JUST PURCHASED VEHICLE.
Corrective Action:
EMERGENCY BREAKING SYSTEM SENSOR SEEMS TO SAY THERE IS SOMETHING OBSTRUCTING FRONT CAR ITS FAULTY/BAD SENSOR JUST PURCHASED VEHICLE.
Additional Notes:
EMERGENCY BREAKING SYSTEM SENSOR SEEMS TO SAY THERE IS SOMETHING OBSTRUCTING FRONT CAR ITS FAULTY/BAD SENSOR JUST PURCHASED VEHICLE.
Mfg Campaign: 11281966
Recall Date: Nov 23, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I BOUGHT A 2018 NISSAN SENTRY IN NOVEMBER OF 2018. IN THE PAST MONTH THE BRAND NEW CAR HAS NOT BEEN STARTING. IT HAS BEEN LEAVING ME STRANDED AT WORK AND AT THE STORE. I KEEP TAKING IT TO THE DEALER SHIP AND THEY REPLACE THE BRAKE SWITCH AND BATTERY. HOWEVER THE CAR IS STILL NOT STARTING ON ME. THE DEALERSHIP REPLACE THE BRAKE SWITCH AGAIN BUT NOW THEY ARE WAITING FOR ANOTHER PART. THIS IS VERY FRUSTRATING BECAUSE IT'S A NEW CAR AND TO ME EVERYTHING IN THE CAR SHOULD BE NEW. THANK YOU [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).') *JB
Corrective Action:
I BOUGHT A 2018 NISSAN SENTRY IN NOVEMBER OF 2018. IN THE PAST MONTH THE BRAND NEW CAR HAS NOT BEEN STARTING. IT HAS BEEN LEAVING ME STRANDED AT WORK AND AT THE STORE. I KEEP TAKING IT TO THE DEALER SHIP AND THEY REPLACE THE BRAKE SWITCH AND BATTERY. HOWEVER THE CAR IS STILL NOT STARTING ON ME. THE DEALERSHIP REPLACE THE BRAKE SWITCH AGAIN BUT NOW THEY ARE WAITING FOR ANOTHER PART. THIS IS VERY FRUSTRATING BECAUSE IT'S A NEW CAR AND TO ME EVERYTHING IN THE CAR SHOULD BE NEW. THANK YOU [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).') *JB
Additional Notes:
I BOUGHT A 2018 NISSAN SENTRY IN NOVEMBER OF 2018. IN THE PAST MONTH THE BRAND NEW CAR HAS NOT BEEN STARTING. IT HAS BEEN LEAVING ME STRANDED AT WORK AND AT THE STORE. I KEEP TAKING IT TO THE DEALER SHIP AND THEY REPLACE THE BRAKE SWITCH AND BATTERY. HOWEVER THE CAR IS STILL NOT STARTING ON ME. THE DEALERSHIP REPLACE THE BRAKE SWITCH AGAIN BUT NOW THEY ARE WAITING FOR ANOTHER PART. THIS IS VERY FRUSTRATING BECAUSE IT'S A NEW CAR AND TO ME EVERYTHING IN THE CAR SHOULD BE NEW. THANK YOU [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).') *JB
Mfg Campaign: 11280674
Recall Date: Nov 17, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT A 2018 NISSAN SENTRY IN NOVEMBER OF 2018. IN THE PAST MONTH THE BRAND NEW CAR HAS NOT BEEN STARTING. IT HAS BEEN LEAVING ME STRANDED AT WORK AND AT THE STORE. I KEEP TAKING IT TO THE DEALER SHIP AND THEY REPLACE THE BRAKE SWITCH AND BATTERY. HOWEVER THE CAR IS STILL NOT STARTING ON ME. THE DEALERSHIP REPLACE THE BRAKE SWITCH AGAIN BUT NOW THEY ARE WAITING FOR ANOTHER PART. THIS IS VERY FRUSTRATING BECAUSE IT'S A NEW CAR AND TO ME EVERYTHING IN THE CAR SHOULD BE NEW. THANK YOU [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).') *JB
Corrective Action:
I BOUGHT A 2018 NISSAN SENTRY IN NOVEMBER OF 2018. IN THE PAST MONTH THE BRAND NEW CAR HAS NOT BEEN STARTING. IT HAS BEEN LEAVING ME STRANDED AT WORK AND AT THE STORE. I KEEP TAKING IT TO THE DEALER SHIP AND THEY REPLACE THE BRAKE SWITCH AND BATTERY. HOWEVER THE CAR IS STILL NOT STARTING ON ME. THE DEALERSHIP REPLACE THE BRAKE SWITCH AGAIN BUT NOW THEY ARE WAITING FOR ANOTHER PART. THIS IS VERY FRUSTRATING BECAUSE IT'S A NEW CAR AND TO ME EVERYTHING IN THE CAR SHOULD BE NEW. THANK YOU [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).') *JB
Additional Notes:
I BOUGHT A 2018 NISSAN SENTRY IN NOVEMBER OF 2018. IN THE PAST MONTH THE BRAND NEW CAR HAS NOT BEEN STARTING. IT HAS BEEN LEAVING ME STRANDED AT WORK AND AT THE STORE. I KEEP TAKING IT TO THE DEALER SHIP AND THEY REPLACE THE BRAKE SWITCH AND BATTERY. HOWEVER THE CAR IS STILL NOT STARTING ON ME. THE DEALERSHIP REPLACE THE BRAKE SWITCH AGAIN BUT NOW THEY ARE WAITING FOR ANOTHER PART. THIS IS VERY FRUSTRATING BECAUSE IT'S A NEW CAR AND TO ME EVERYTHING IN THE CAR SHOULD BE NEW. THANK YOU [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).') *JB
Mfg Campaign: 11280674
Recall Date: Nov 17, 2019
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I BOUGHT A 2018 NISSAN SENTRY IN NOVEMBER OF 2018. IN THE PAST MONTH THE BRAND NEW CAR HAS NOT BEEN STARTING. IT HAS BEEN LEAVING ME STRANDED AT WORK AND AT THE STORE. I KEEP TAKING IT TO THE DEALER SHIP AND THEY REPLACE THE BRAKE SWITCH AND BATTERY. HOWEVER THE CAR IS STILL NOT STARTING ON ME. THE DEALERSHIP REPLACE THE BRAKE SWITCH AGAIN BUT NOW THEY ARE WAITING FOR ANOTHER PART. THIS IS VERY FRUSTRATING BECAUSE IT'S A NEW CAR AND TO ME EVERYTHING IN THE CAR SHOULD BE NEW. THANK YOU [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).') *JB
Corrective Action:
I BOUGHT A 2018 NISSAN SENTRY IN NOVEMBER OF 2018. IN THE PAST MONTH THE BRAND NEW CAR HAS NOT BEEN STARTING. IT HAS BEEN LEAVING ME STRANDED AT WORK AND AT THE STORE. I KEEP TAKING IT TO THE DEALER SHIP AND THEY REPLACE THE BRAKE SWITCH AND BATTERY. HOWEVER THE CAR IS STILL NOT STARTING ON ME. THE DEALERSHIP REPLACE THE BRAKE SWITCH AGAIN BUT NOW THEY ARE WAITING FOR ANOTHER PART. THIS IS VERY FRUSTRATING BECAUSE IT'S A NEW CAR AND TO ME EVERYTHING IN THE CAR SHOULD BE NEW. THANK YOU [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).') *JB
Additional Notes:
I BOUGHT A 2018 NISSAN SENTRY IN NOVEMBER OF 2018. IN THE PAST MONTH THE BRAND NEW CAR HAS NOT BEEN STARTING. IT HAS BEEN LEAVING ME STRANDED AT WORK AND AT THE STORE. I KEEP TAKING IT TO THE DEALER SHIP AND THEY REPLACE THE BRAKE SWITCH AND BATTERY. HOWEVER THE CAR IS STILL NOT STARTING ON ME. THE DEALERSHIP REPLACE THE BRAKE SWITCH AGAIN BUT NOW THEY ARE WAITING FOR ANOTHER PART. THIS IS VERY FRUSTRATING BECAUSE IT'S A NEW CAR AND TO ME EVERYTHING IN THE CAR SHOULD BE NEW. THANK YOU [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).') *JB
Mfg Campaign: 11280674
Recall Date: Nov 17, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUTOMATIC EMERGENCY BRAKING BROKEN WITH SENSOR & RADAR PROBLEMS. THE SENSOR FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND THE EMERGENCY BRAKING SYSTEM. A WARNING FLASHES ON THE DASHBOARD TO INDICATE THE PROBLEM: 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'
Corrective Action:
AUTOMATIC EMERGENCY BRAKING BROKEN WITH SENSOR & RADAR PROBLEMS. THE SENSOR FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND THE EMERGENCY BRAKING SYSTEM. A WARNING FLASHES ON THE DASHBOARD TO INDICATE THE PROBLEM: 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'
Additional Notes:
AUTOMATIC EMERGENCY BRAKING BROKEN WITH SENSOR & RADAR PROBLEMS. THE SENSOR FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND THE EMERGENCY BRAKING SYSTEM. A WARNING FLASHES ON THE DASHBOARD TO INDICATE THE PROBLEM: 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'
Mfg Campaign: 11277209
Recall Date: Oct 30, 2019
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I HIT A DEER HEAD ON. MY PASSENGER 16YR OLD. HAD HER SEATBELT ON. IT DIDNT LATCH AND KEEP HER FROM HITTING THE WINDSHIELD. THE AIRBAG WENT OFF AND IT DIDN'T STOP HER FROM HITTING THE WINDSHIELD EITHER. WE WAS ON AN INTERSTATE DOING 70MPH. IN A 70MPH ZONE. SHE HAS ENDED UP WITH A CONCUSSION AND I FEEL LIKE BOTH THESE SAFETY FEATURES SHOULD HAVE STOPPED HER FROM HITTING THE WINDSHIELD. PLEASE CHECK INTO THIS.
Corrective Action:
I HIT A DEER HEAD ON. MY PASSENGER 16YR OLD. HAD HER SEATBELT ON. IT DIDNT LATCH AND KEEP HER FROM HITTING THE WINDSHIELD. THE AIRBAG WENT OFF AND IT DIDN'T STOP HER FROM HITTING THE WINDSHIELD EITHER. WE WAS ON AN INTERSTATE DOING 70MPH. IN A 70MPH ZONE. SHE HAS ENDED UP WITH A CONCUSSION AND I FEEL LIKE BOTH THESE SAFETY FEATURES SHOULD HAVE STOPPED HER FROM HITTING THE WINDSHIELD. PLEASE CHECK INTO THIS.
Additional Notes:
I HIT A DEER HEAD ON. MY PASSENGER 16YR OLD. HAD HER SEATBELT ON. IT DIDNT LATCH AND KEEP HER FROM HITTING THE WINDSHIELD. THE AIRBAG WENT OFF AND IT DIDN'T STOP HER FROM HITTING THE WINDSHIELD EITHER. WE WAS ON AN INTERSTATE DOING 70MPH. IN A 70MPH ZONE. SHE HAS ENDED UP WITH A CONCUSSION AND I FEEL LIKE BOTH THESE SAFETY FEATURES SHOULD HAVE STOPPED HER FROM HITTING THE WINDSHIELD. PLEASE CHECK INTO THIS.
Mfg Campaign: 11270487
Recall Date: Oct 23, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED CAR NEW AND ONE WEEK INTO OWNERSHIP HAD THE FRONT PROXIMITY SENSOR GO BAD, WHICH DISABLES VEHICLE SAFETY SYSTEMS INCLUDING CRUISE CONTROL. AFTER WAITING A MONTH ON A BACK ORDERED PART IT WAS INSTALLED AND THE VEHICLE OPERATED NORMALLY. 1 YEAR LATER THE SENSOR AGAIN WAS DIAGNOSED AS BAD AND ONE WAS ORDERED , THE NEW PART CAME IN DAMAGED AND WHEN REORDERING THE PART, IT AGAIN WENT TO BACK ORDER. IT HAS NOW BEEN A MONTH, AND STILL NO PART. NISSAN CUSTOMER CARE WAS CONTACTED AND THE "ESCALATED" THE COMPLAINT TO A "REGIONAL LEVEL". ALL THAT HAS ACCOMPLISHED IS AN OCCASIONAL PHONE CALL FROM THE REPRESENTATIVE TELLING ME THAT THE PART IS NOT IN AND HE HASN'T EVEN GOT A TIMEFRAME FOR IT. ALSO THAT THERE ARE 1000 VEHICLES AWAITING THAT PART AND MINE IS AT THE HEAD OF THE PACK. THIS IS A SAFETY SENSITIVE PART AND THEY ARE NOT MAINTAINING AN ADEQUATE SUPPLY OF REPLACEMENT PARTS , AND ARE RETURNING VEHICLES TO CUSTOMERS TO DRIVE WHILE AWAITING THE REPLACEMENT.
Corrective Action:
PURCHASED CAR NEW AND ONE WEEK INTO OWNERSHIP HAD THE FRONT PROXIMITY SENSOR GO BAD, WHICH DISABLES VEHICLE SAFETY SYSTEMS INCLUDING CRUISE CONTROL. AFTER WAITING A MONTH ON A BACK ORDERED PART IT WAS INSTALLED AND THE VEHICLE OPERATED NORMALLY. 1 YEAR LATER THE SENSOR AGAIN WAS DIAGNOSED AS BAD AND ONE WAS ORDERED , THE NEW PART CAME IN DAMAGED AND WHEN REORDERING THE PART, IT AGAIN WENT TO BACK ORDER. IT HAS NOW BEEN A MONTH, AND STILL NO PART. NISSAN CUSTOMER CARE WAS CONTACTED AND THE "ESCALATED" THE COMPLAINT TO A "REGIONAL LEVEL". ALL THAT HAS ACCOMPLISHED IS AN OCCASIONAL PHONE CALL FROM THE REPRESENTATIVE TELLING ME THAT THE PART IS NOT IN AND HE HASN'T EVEN GOT A TIMEFRAME FOR IT. ALSO THAT THERE ARE 1000 VEHICLES AWAITING THAT PART AND MINE IS AT THE HEAD OF THE PACK. THIS IS A SAFETY SENSITIVE PART AND THEY ARE NOT MAINTAINING AN ADEQUATE SUPPLY OF REPLACEMENT PARTS , AND ARE RETURNING VEHICLES TO CUSTOMERS TO DRIVE WHILE AWAITING THE REPLACEMENT.
Additional Notes:
PURCHASED CAR NEW AND ONE WEEK INTO OWNERSHIP HAD THE FRONT PROXIMITY SENSOR GO BAD, WHICH DISABLES VEHICLE SAFETY SYSTEMS INCLUDING CRUISE CONTROL. AFTER WAITING A MONTH ON A BACK ORDERED PART IT WAS INSTALLED AND THE VEHICLE OPERATED NORMALLY. 1 YEAR LATER THE SENSOR AGAIN WAS DIAGNOSED AS BAD AND ONE WAS ORDERED , THE NEW PART CAME IN DAMAGED AND WHEN REORDERING THE PART, IT AGAIN WENT TO BACK ORDER. IT HAS NOW BEEN A MONTH, AND STILL NO PART. NISSAN CUSTOMER CARE WAS CONTACTED AND THE "ESCALATED" THE COMPLAINT TO A "REGIONAL LEVEL". ALL THAT HAS ACCOMPLISHED IS AN OCCASIONAL PHONE CALL FROM THE REPRESENTATIVE TELLING ME THAT THE PART IS NOT IN AND HE HASN'T EVEN GOT A TIMEFRAME FOR IT. ALSO THAT THERE ARE 1000 VEHICLES AWAITING THAT PART AND MINE IS AT THE HEAD OF THE PACK. THIS IS A SAFETY SENSITIVE PART AND THEY ARE NOT MAINTAINING AN ADEQUATE SUPPLY OF REPLACEMENT PARTS , AND ARE RETURNING VEHICLES TO CUSTOMERS TO DRIVE WHILE AWAITING THE REPLACEMENT.
Mfg Campaign: 11257073
Recall Date: Sep 21, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
EVERY TIME THE CAR IS DRIVEN, THE AEB WARNING LIGHT COMES ON AND IT BEEPS SAYING THAT THERE'S AN OBSTRUCTION. IT HAPPENS ALL THE TIME AND THERE IS NO OBSTRUCTION PRESENT. IT HAPPENS WHILE DRIVING AND WHEN STOPPED.
Corrective Action:
EVERY TIME THE CAR IS DRIVEN, THE AEB WARNING LIGHT COMES ON AND IT BEEPS SAYING THAT THERE'S AN OBSTRUCTION. IT HAPPENS ALL THE TIME AND THERE IS NO OBSTRUCTION PRESENT. IT HAPPENS WHILE DRIVING AND WHEN STOPPED.
Additional Notes:
EVERY TIME THE CAR IS DRIVEN, THE AEB WARNING LIGHT COMES ON AND IT BEEPS SAYING THAT THERE'S AN OBSTRUCTION. IT HAPPENS ALL THE TIME AND THERE IS NO OBSTRUCTION PRESENT. IT HAPPENS WHILE DRIVING AND WHEN STOPPED.
Mfg Campaign: 11256800
Recall Date: Sep 20, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN SENTRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE "UNAVAILABLE FRONT RADAR SENSOR" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO JIM KERAS NISSAN (2080 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 373-2800) WHERE IT WAS DIAGNOSED THAT THE FRONT RADAR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 37101150. THE APPROXIMATE FAILURE MILEAGE WAS 42,300.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN SENTRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE "UNAVAILABLE FRONT RADAR SENSOR" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO JIM KERAS NISSAN (2080 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 373-2800) WHERE IT WAS DIAGNOSED THAT THE FRONT RADAR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 37101150. THE APPROXIMATE FAILURE MILEAGE WAS 42,300.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN SENTRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE "UNAVAILABLE FRONT RADAR SENSOR" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO JIM KERAS NISSAN (2080 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 373-2800) WHERE IT WAS DIAGNOSED THAT THE FRONT RADAR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 37101150. THE APPROXIMATE FAILURE MILEAGE WAS 42,300.
Mfg Campaign: 11255904
Recall Date: Sep 16, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN SENTRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE "UNAVAILABLE FRONT RADAR SENSOR" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO JIM KERAS NISSAN (2080 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 373-2800) WHERE IT WAS DIAGNOSED THAT THE FRONT RADAR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 37101150. THE APPROXIMATE FAILURE MILEAGE WAS 42,300.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN SENTRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE "UNAVAILABLE FRONT RADAR SENSOR" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO JIM KERAS NISSAN (2080 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 373-2800) WHERE IT WAS DIAGNOSED THAT THE FRONT RADAR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 37101150. THE APPROXIMATE FAILURE MILEAGE WAS 42,300.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN SENTRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE "UNAVAILABLE FRONT RADAR SENSOR" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO JIM KERAS NISSAN (2080 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 373-2800) WHERE IT WAS DIAGNOSED THAT THE FRONT RADAR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 37101150. THE APPROXIMATE FAILURE MILEAGE WAS 42,300.
Mfg Campaign: 11255904
Recall Date: Sep 16, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED MY 2018 NISSAN SENTRA WITH 5 MILES (BASICALLY BRAND NEW) THE CAR CURRENTLY HAS 10,000 MILES AND THE VEHICLE IS KEPT MAINTAINED. A FEW MONTHS AFTER I PURCHASED THE NISSAN SENTRA I BEGAN HAVING ISSUES WITH MY BACK UP CAMERA SCREEN IN WHICH IT BEGAN BLACKING OUT AND FLICKERING IN AND OFF. SINCE IT HAD BEEN RAINING IN MY TOWN I ASSUMED THERE WAS SOME SORT OF SHORT OR WATER MUST OF LEAKED INTO THE WIRING SYSTEM L, I TOOK IT TO MY LOCAL NISSAN DEALER AND THEY COULDN'T FIND ANY TYPE OF ISSUE WITH THE CAR SO I LEFT IT AT THAT I HAVEN'T HAD ANY ISSUES WITH IT GAIN HOWEVER IT HASN'T RAINED EITHER SO I'M JUST WAITING TO SEE. AFTER THAT OCCURRED I BEGAN HAVING ISSUES WITH THE FRONT RADAR CRASH SENSOR. I GET A WARNING ⚠️ SIGNAL ON MY DASH CONSTANTLY READING THAT I HAVE A FRONT RADAR OBSTRUCTION WHICH THERE IS NOTHING BLOCKING THE SENSOR. SHORTLY AFTER THAT MY AC BEGAN BLOWING UP STREAMLINED HOT AIR AND WENT OUT ONE DAY. I'VE ATTEMPTED TO HAVE IT FIXED AND THERE'S NOTHING THEY CAN FIND TO FIX THE ISSUES. I'VE HAD THE CAR FOR A YEAR ABOUT 10,000 MILES AND THESE ISSUES HAVE RAISED CONCERN. THE VEHICLE IS UNDER WARRANTY AND STILL THESE ISSUES CANNOT BE FIXED
Corrective Action:
I PURCHASED MY 2018 NISSAN SENTRA WITH 5 MILES (BASICALLY BRAND NEW) THE CAR CURRENTLY HAS 10,000 MILES AND THE VEHICLE IS KEPT MAINTAINED. A FEW MONTHS AFTER I PURCHASED THE NISSAN SENTRA I BEGAN HAVING ISSUES WITH MY BACK UP CAMERA SCREEN IN WHICH IT BEGAN BLACKING OUT AND FLICKERING IN AND OFF. SINCE IT HAD BEEN RAINING IN MY TOWN I ASSUMED THERE WAS SOME SORT OF SHORT OR WATER MUST OF LEAKED INTO THE WIRING SYSTEM L, I TOOK IT TO MY LOCAL NISSAN DEALER AND THEY COULDN'T FIND ANY TYPE OF ISSUE WITH THE CAR SO I LEFT IT AT THAT I HAVEN'T HAD ANY ISSUES WITH IT GAIN HOWEVER IT HASN'T RAINED EITHER SO I'M JUST WAITING TO SEE. AFTER THAT OCCURRED I BEGAN HAVING ISSUES WITH THE FRONT RADAR CRASH SENSOR. I GET A WARNING ⚠️ SIGNAL ON MY DASH CONSTANTLY READING THAT I HAVE A FRONT RADAR OBSTRUCTION WHICH THERE IS NOTHING BLOCKING THE SENSOR. SHORTLY AFTER THAT MY AC BEGAN BLOWING UP STREAMLINED HOT AIR AND WENT OUT ONE DAY. I'VE ATTEMPTED TO HAVE IT FIXED AND THERE'S NOTHING THEY CAN FIND TO FIX THE ISSUES. I'VE HAD THE CAR FOR A YEAR ABOUT 10,000 MILES AND THESE ISSUES HAVE RAISED CONCERN. THE VEHICLE IS UNDER WARRANTY AND STILL THESE ISSUES CANNOT BE FIXED
Additional Notes:
I PURCHASED MY 2018 NISSAN SENTRA WITH 5 MILES (BASICALLY BRAND NEW) THE CAR CURRENTLY HAS 10,000 MILES AND THE VEHICLE IS KEPT MAINTAINED. A FEW MONTHS AFTER I PURCHASED THE NISSAN SENTRA I BEGAN HAVING ISSUES WITH MY BACK UP CAMERA SCREEN IN WHICH IT BEGAN BLACKING OUT AND FLICKERING IN AND OFF. SINCE IT HAD BEEN RAINING IN MY TOWN I ASSUMED THERE WAS SOME SORT OF SHORT OR WATER MUST OF LEAKED INTO THE WIRING SYSTEM L, I TOOK IT TO MY LOCAL NISSAN DEALER AND THEY COULDN'T FIND ANY TYPE OF ISSUE WITH THE CAR SO I LEFT IT AT THAT I HAVEN'T HAD ANY ISSUES WITH IT GAIN HOWEVER IT HASN'T RAINED EITHER SO I'M JUST WAITING TO SEE. AFTER THAT OCCURRED I BEGAN HAVING ISSUES WITH THE FRONT RADAR CRASH SENSOR. I GET A WARNING ⚠️ SIGNAL ON MY DASH CONSTANTLY READING THAT I HAVE A FRONT RADAR OBSTRUCTION WHICH THERE IS NOTHING BLOCKING THE SENSOR. SHORTLY AFTER THAT MY AC BEGAN BLOWING UP STREAMLINED HOT AIR AND WENT OUT ONE DAY. I'VE ATTEMPTED TO HAVE IT FIXED AND THERE'S NOTHING THEY CAN FIND TO FIX THE ISSUES. I'VE HAD THE CAR FOR A YEAR ABOUT 10,000 MILES AND THESE ISSUES HAVE RAISED CONCERN. THE VEHICLE IS UNDER WARRANTY AND STILL THESE ISSUES CANNOT BE FIXED
Mfg Campaign: 11246156
Recall Date: Aug 24, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS IN THE PARKING LOT STATIONARY, ATTEMPTING TO LEAVE THE STORE, AND MY VEHICLE WOULD NOT START DUE TO THE BRAKE SENSOR MALFUNCTIONING. I DRIVE A 2018 NISSAN SENTRA AND IT IS PUSH START. AT THE TIME IT WAS MID DAY AND THE WEATHER WAS ABOUT 102. MY EIGHT MONTH AND A HALF PREGNANT GIRLFRIEND HAD TO WAIT IN THE PARKING LOT FOR APPROXIMATELY 20 MINUTES IN THE HEAT UNTIL THE VEHICLE STARTED TO WORK AGAIN. AFTER ONE GOOGLE SEARCH I WAS ABLE TO FIND OUT THAT THIS ISSUE IS QUITE FREQUENT AND NEEDS TO BE ADDRESSED. THIS IS HAPPENED ON FOUR SEPARATE OCCASIONS PRIOR TO THIS AND ALL OF THEM HAPPENED BETWEEN 21,500 AND 23,500 MILES. THIS ISUNACCEPTABLE FOR A ONE-YEAR-OLD VEHICLE AND COULD'VE LED TO SOMETHING WAY MORE DANGEROUS IN THE EVENT WE HAD OUR NEWBORN CHILD WITH US.
Corrective Action:
I WAS IN THE PARKING LOT STATIONARY, ATTEMPTING TO LEAVE THE STORE, AND MY VEHICLE WOULD NOT START DUE TO THE BRAKE SENSOR MALFUNCTIONING. I DRIVE A 2018 NISSAN SENTRA AND IT IS PUSH START. AT THE TIME IT WAS MID DAY AND THE WEATHER WAS ABOUT 102. MY EIGHT MONTH AND A HALF PREGNANT GIRLFRIEND HAD TO WAIT IN THE PARKING LOT FOR APPROXIMATELY 20 MINUTES IN THE HEAT UNTIL THE VEHICLE STARTED TO WORK AGAIN. AFTER ONE GOOGLE SEARCH I WAS ABLE TO FIND OUT THAT THIS ISSUE IS QUITE FREQUENT AND NEEDS TO BE ADDRESSED. THIS IS HAPPENED ON FOUR SEPARATE OCCASIONS PRIOR TO THIS AND ALL OF THEM HAPPENED BETWEEN 21,500 AND 23,500 MILES. THIS ISUNACCEPTABLE FOR A ONE-YEAR-OLD VEHICLE AND COULD'VE LED TO SOMETHING WAY MORE DANGEROUS IN THE EVENT WE HAD OUR NEWBORN CHILD WITH US.
Additional Notes:
I WAS IN THE PARKING LOT STATIONARY, ATTEMPTING TO LEAVE THE STORE, AND MY VEHICLE WOULD NOT START DUE TO THE BRAKE SENSOR MALFUNCTIONING. I DRIVE A 2018 NISSAN SENTRA AND IT IS PUSH START. AT THE TIME IT WAS MID DAY AND THE WEATHER WAS ABOUT 102. MY EIGHT MONTH AND A HALF PREGNANT GIRLFRIEND HAD TO WAIT IN THE PARKING LOT FOR APPROXIMATELY 20 MINUTES IN THE HEAT UNTIL THE VEHICLE STARTED TO WORK AGAIN. AFTER ONE GOOGLE SEARCH I WAS ABLE TO FIND OUT THAT THIS ISSUE IS QUITE FREQUENT AND NEEDS TO BE ADDRESSED. THIS IS HAPPENED ON FOUR SEPARATE OCCASIONS PRIOR TO THIS AND ALL OF THEM HAPPENED BETWEEN 21,500 AND 23,500 MILES. THIS ISUNACCEPTABLE FOR A ONE-YEAR-OLD VEHICLE AND COULD'VE LED TO SOMETHING WAY MORE DANGEROUS IN THE EVENT WE HAD OUR NEWBORN CHILD WITH US.
Mfg Campaign: 11244354
Recall Date: Aug 16, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS IN THE PARKING LOT STATIONARY, ATTEMPTING TO LEAVE THE STORE, AND MY VEHICLE WOULD NOT START DUE TO THE BRAKE SENSOR MALFUNCTIONING. I DRIVE A 2018 NISSAN SENTRA AND IT IS PUSH START. AT THE TIME IT WAS MID DAY AND THE WEATHER WAS ABOUT 102. MY EIGHT MONTH AND A HALF PREGNANT GIRLFRIEND HAD TO WAIT IN THE PARKING LOT FOR APPROXIMATELY 20 MINUTES IN THE HEAT UNTIL THE VEHICLE STARTED TO WORK AGAIN. AFTER ONE GOOGLE SEARCH I WAS ABLE TO FIND OUT THAT THIS ISSUE IS QUITE FREQUENT AND NEEDS TO BE ADDRESSED. THIS IS HAPPENED ON FOUR SEPARATE OCCASIONS PRIOR TO THIS AND ALL OF THEM HAPPENED BETWEEN 21,500 AND 23,500 MILES. THIS ISUNACCEPTABLE FOR A ONE-YEAR-OLD VEHICLE AND COULD'VE LED TO SOMETHING WAY MORE DANGEROUS IN THE EVENT WE HAD OUR NEWBORN CHILD WITH US.
Corrective Action:
I WAS IN THE PARKING LOT STATIONARY, ATTEMPTING TO LEAVE THE STORE, AND MY VEHICLE WOULD NOT START DUE TO THE BRAKE SENSOR MALFUNCTIONING. I DRIVE A 2018 NISSAN SENTRA AND IT IS PUSH START. AT THE TIME IT WAS MID DAY AND THE WEATHER WAS ABOUT 102. MY EIGHT MONTH AND A HALF PREGNANT GIRLFRIEND HAD TO WAIT IN THE PARKING LOT FOR APPROXIMATELY 20 MINUTES IN THE HEAT UNTIL THE VEHICLE STARTED TO WORK AGAIN. AFTER ONE GOOGLE SEARCH I WAS ABLE TO FIND OUT THAT THIS ISSUE IS QUITE FREQUENT AND NEEDS TO BE ADDRESSED. THIS IS HAPPENED ON FOUR SEPARATE OCCASIONS PRIOR TO THIS AND ALL OF THEM HAPPENED BETWEEN 21,500 AND 23,500 MILES. THIS ISUNACCEPTABLE FOR A ONE-YEAR-OLD VEHICLE AND COULD'VE LED TO SOMETHING WAY MORE DANGEROUS IN THE EVENT WE HAD OUR NEWBORN CHILD WITH US.
Additional Notes:
I WAS IN THE PARKING LOT STATIONARY, ATTEMPTING TO LEAVE THE STORE, AND MY VEHICLE WOULD NOT START DUE TO THE BRAKE SENSOR MALFUNCTIONING. I DRIVE A 2018 NISSAN SENTRA AND IT IS PUSH START. AT THE TIME IT WAS MID DAY AND THE WEATHER WAS ABOUT 102. MY EIGHT MONTH AND A HALF PREGNANT GIRLFRIEND HAD TO WAIT IN THE PARKING LOT FOR APPROXIMATELY 20 MINUTES IN THE HEAT UNTIL THE VEHICLE STARTED TO WORK AGAIN. AFTER ONE GOOGLE SEARCH I WAS ABLE TO FIND OUT THAT THIS ISSUE IS QUITE FREQUENT AND NEEDS TO BE ADDRESSED. THIS IS HAPPENED ON FOUR SEPARATE OCCASIONS PRIOR TO THIS AND ALL OF THEM HAPPENED BETWEEN 21,500 AND 23,500 MILES. THIS ISUNACCEPTABLE FOR A ONE-YEAR-OLD VEHICLE AND COULD'VE LED TO SOMETHING WAY MORE DANGEROUS IN THE EVENT WE HAD OUR NEWBORN CHILD WITH US.
Mfg Campaign: 11244354
Recall Date: Aug 16, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS IN THE PARKING LOT STATIONARY, ATTEMPTING TO LEAVE THE STORE, AND MY VEHICLE WOULD NOT START DUE TO THE BRAKE SENSOR MALFUNCTIONING. I DRIVE A 2018 NISSAN SENTRA AND IT IS PUSH START. AT THE TIME IT WAS MID DAY AND THE WEATHER WAS ABOUT 102. MY EIGHT MONTH AND A HALF PREGNANT GIRLFRIEND HAD TO WAIT IN THE PARKING LOT FOR APPROXIMATELY 20 MINUTES IN THE HEAT UNTIL THE VEHICLE STARTED TO WORK AGAIN. AFTER ONE GOOGLE SEARCH I WAS ABLE TO FIND OUT THAT THIS ISSUE IS QUITE FREQUENT AND NEEDS TO BE ADDRESSED. THIS IS HAPPENED ON FOUR SEPARATE OCCASIONS PRIOR TO THIS AND ALL OF THEM HAPPENED BETWEEN 21,500 AND 23,500 MILES. THIS ISUNACCEPTABLE FOR A ONE-YEAR-OLD VEHICLE AND COULD'VE LED TO SOMETHING WAY MORE DANGEROUS IN THE EVENT WE HAD OUR NEWBORN CHILD WITH US.
Corrective Action:
I WAS IN THE PARKING LOT STATIONARY, ATTEMPTING TO LEAVE THE STORE, AND MY VEHICLE WOULD NOT START DUE TO THE BRAKE SENSOR MALFUNCTIONING. I DRIVE A 2018 NISSAN SENTRA AND IT IS PUSH START. AT THE TIME IT WAS MID DAY AND THE WEATHER WAS ABOUT 102. MY EIGHT MONTH AND A HALF PREGNANT GIRLFRIEND HAD TO WAIT IN THE PARKING LOT FOR APPROXIMATELY 20 MINUTES IN THE HEAT UNTIL THE VEHICLE STARTED TO WORK AGAIN. AFTER ONE GOOGLE SEARCH I WAS ABLE TO FIND OUT THAT THIS ISSUE IS QUITE FREQUENT AND NEEDS TO BE ADDRESSED. THIS IS HAPPENED ON FOUR SEPARATE OCCASIONS PRIOR TO THIS AND ALL OF THEM HAPPENED BETWEEN 21,500 AND 23,500 MILES. THIS ISUNACCEPTABLE FOR A ONE-YEAR-OLD VEHICLE AND COULD'VE LED TO SOMETHING WAY MORE DANGEROUS IN THE EVENT WE HAD OUR NEWBORN CHILD WITH US.
Additional Notes:
I WAS IN THE PARKING LOT STATIONARY, ATTEMPTING TO LEAVE THE STORE, AND MY VEHICLE WOULD NOT START DUE TO THE BRAKE SENSOR MALFUNCTIONING. I DRIVE A 2018 NISSAN SENTRA AND IT IS PUSH START. AT THE TIME IT WAS MID DAY AND THE WEATHER WAS ABOUT 102. MY EIGHT MONTH AND A HALF PREGNANT GIRLFRIEND HAD TO WAIT IN THE PARKING LOT FOR APPROXIMATELY 20 MINUTES IN THE HEAT UNTIL THE VEHICLE STARTED TO WORK AGAIN. AFTER ONE GOOGLE SEARCH I WAS ABLE TO FIND OUT THAT THIS ISSUE IS QUITE FREQUENT AND NEEDS TO BE ADDRESSED. THIS IS HAPPENED ON FOUR SEPARATE OCCASIONS PRIOR TO THIS AND ALL OF THEM HAPPENED BETWEEN 21,500 AND 23,500 MILES. THIS ISUNACCEPTABLE FOR A ONE-YEAR-OLD VEHICLE AND COULD'VE LED TO SOMETHING WAY MORE DANGEROUS IN THE EVENT WE HAD OUR NEWBORN CHILD WITH US.
Mfg Campaign: 11244354
Recall Date: Aug 16, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 NISSAN SENTRA SAFETY SYSTEM MALFUNCTION. AUTOMATIC EMERGENCY BRAKING SYSTEM NOT WORKING WITH ERROR DISPLAYED 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'. ALSO, CRUISE CONTROL WOULD BECOME INOPERABLE WHEN ERROR CODE APEARED ON INSTRUMENT SCREEN. VEHICLE RENTED FROM DOLLAR RENT A CAR LOCATION HONOLULU, HI AIRPORT. NOTIFIED RENTAL LOCATION WITH RESPONSE OF "VEHICLE IS FINE". NOTIFIED DOLLAR CORPORATE AND RECEIVED NO RESPONSE. DOLLAR IS KNOWINGLY RENTING VEHICLES WITH INOPERABLE SAFETY SYSTEMS TO CONSUMER.
Corrective Action:
2018 NISSAN SENTRA SAFETY SYSTEM MALFUNCTION. AUTOMATIC EMERGENCY BRAKING SYSTEM NOT WORKING WITH ERROR DISPLAYED 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'. ALSO, CRUISE CONTROL WOULD BECOME INOPERABLE WHEN ERROR CODE APEARED ON INSTRUMENT SCREEN. VEHICLE RENTED FROM DOLLAR RENT A CAR LOCATION HONOLULU, HI AIRPORT. NOTIFIED RENTAL LOCATION WITH RESPONSE OF "VEHICLE IS FINE". NOTIFIED DOLLAR CORPORATE AND RECEIVED NO RESPONSE. DOLLAR IS KNOWINGLY RENTING VEHICLES WITH INOPERABLE SAFETY SYSTEMS TO CONSUMER.
Additional Notes:
2018 NISSAN SENTRA SAFETY SYSTEM MALFUNCTION. AUTOMATIC EMERGENCY BRAKING SYSTEM NOT WORKING WITH ERROR DISPLAYED 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'. ALSO, CRUISE CONTROL WOULD BECOME INOPERABLE WHEN ERROR CODE APEARED ON INSTRUMENT SCREEN. VEHICLE RENTED FROM DOLLAR RENT A CAR LOCATION HONOLULU, HI AIRPORT. NOTIFIED RENTAL LOCATION WITH RESPONSE OF "VEHICLE IS FINE". NOTIFIED DOLLAR CORPORATE AND RECEIVED NO RESPONSE. DOLLAR IS KNOWINGLY RENTING VEHICLES WITH INOPERABLE SAFETY SYSTEMS TO CONSUMER.
Mfg Campaign: 11242166
Recall Date: Aug 6, 2019
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