Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2019 Nissan Sentra vehicles. The brake light switch may become contaminated, preventing the circuit from closing and the brake lights from illuminating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PM971
Recall Date: Mar 3, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
267 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 NISSAN SENTRA SAFETY SYSTEM MALFUNCTION. AUTOMATIC EMERGENCY BRAKING SYSTEM NOT WORKING WITH ERROR DISPLAYED 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'. ALSO, CRUISE CONTROL WOULD BECOME INOPERABLE WHEN ERROR CODE APEARED ON INSTRUMENT SCREEN. VEHICLE RENTED FROM DOLLAR RENT A CAR LOCATION HONOLULU, HI AIRPORT. NOTIFIED RENTAL LOCATION WITH RESPONSE OF "VEHICLE IS FINE". NOTIFIED DOLLAR CORPORATE AND RECEIVED NO RESPONSE. DOLLAR IS KNOWINGLY RENTING VEHICLES WITH INOPERABLE SAFETY SYSTEMS TO CONSUMER.
Corrective Action:
2018 NISSAN SENTRA SAFETY SYSTEM MALFUNCTION. AUTOMATIC EMERGENCY BRAKING SYSTEM NOT WORKING WITH ERROR DISPLAYED 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'. ALSO, CRUISE CONTROL WOULD BECOME INOPERABLE WHEN ERROR CODE APEARED ON INSTRUMENT SCREEN. VEHICLE RENTED FROM DOLLAR RENT A CAR LOCATION HONOLULU, HI AIRPORT. NOTIFIED RENTAL LOCATION WITH RESPONSE OF "VEHICLE IS FINE". NOTIFIED DOLLAR CORPORATE AND RECEIVED NO RESPONSE. DOLLAR IS KNOWINGLY RENTING VEHICLES WITH INOPERABLE SAFETY SYSTEMS TO CONSUMER.
Additional Notes:
2018 NISSAN SENTRA SAFETY SYSTEM MALFUNCTION. AUTOMATIC EMERGENCY BRAKING SYSTEM NOT WORKING WITH ERROR DISPLAYED 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'. ALSO, CRUISE CONTROL WOULD BECOME INOPERABLE WHEN ERROR CODE APEARED ON INSTRUMENT SCREEN. VEHICLE RENTED FROM DOLLAR RENT A CAR LOCATION HONOLULU, HI AIRPORT. NOTIFIED RENTAL LOCATION WITH RESPONSE OF "VEHICLE IS FINE". NOTIFIED DOLLAR CORPORATE AND RECEIVED NO RESPONSE. DOLLAR IS KNOWINGLY RENTING VEHICLES WITH INOPERABLE SAFETY SYSTEMS TO CONSUMER.
Mfg Campaign: 11242166
Recall Date: Aug 6, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2018 NISSAN SENTRA SAFETY SYSTEM MALFUNCTION. AUTOMATIC EMERGENCY BRAKING SYSTEM NOT WORKING WITH ERROR DISPLAYED 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'. ALSO, CRUISE CONTROL WOULD BECOME INOPERABLE WHEN ERROR CODE APEARED ON INSTRUMENT SCREEN. VEHICLE RENTED FROM DOLLAR RENT A CAR LOCATION HONOLULU, HI AIRPORT. NOTIFIED RENTAL LOCATION WITH RESPONSE OF "VEHICLE IS FINE". NOTIFIED DOLLAR CORPORATE AND RECEIVED NO RESPONSE. DOLLAR IS KNOWINGLY RENTING VEHICLES WITH INOPERABLE SAFETY SYSTEMS TO CONSUMER.
Corrective Action:
2018 NISSAN SENTRA SAFETY SYSTEM MALFUNCTION. AUTOMATIC EMERGENCY BRAKING SYSTEM NOT WORKING WITH ERROR DISPLAYED 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'. ALSO, CRUISE CONTROL WOULD BECOME INOPERABLE WHEN ERROR CODE APEARED ON INSTRUMENT SCREEN. VEHICLE RENTED FROM DOLLAR RENT A CAR LOCATION HONOLULU, HI AIRPORT. NOTIFIED RENTAL LOCATION WITH RESPONSE OF "VEHICLE IS FINE". NOTIFIED DOLLAR CORPORATE AND RECEIVED NO RESPONSE. DOLLAR IS KNOWINGLY RENTING VEHICLES WITH INOPERABLE SAFETY SYSTEMS TO CONSUMER.
Additional Notes:
2018 NISSAN SENTRA SAFETY SYSTEM MALFUNCTION. AUTOMATIC EMERGENCY BRAKING SYSTEM NOT WORKING WITH ERROR DISPLAYED 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'. ALSO, CRUISE CONTROL WOULD BECOME INOPERABLE WHEN ERROR CODE APEARED ON INSTRUMENT SCREEN. VEHICLE RENTED FROM DOLLAR RENT A CAR LOCATION HONOLULU, HI AIRPORT. NOTIFIED RENTAL LOCATION WITH RESPONSE OF "VEHICLE IS FINE". NOTIFIED DOLLAR CORPORATE AND RECEIVED NO RESPONSE. DOLLAR IS KNOWINGLY RENTING VEHICLES WITH INOPERABLE SAFETY SYSTEMS TO CONSUMER.
Mfg Campaign: 11242166
Recall Date: Aug 6, 2019
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
CAR PULLING TO LEFT CONTRACTION LIGHT GOING ON WHEN DRIVING
Corrective Action:
CAR PULLING TO LEFT CONTRACTION LIGHT GOING ON WHEN DRIVING
Additional Notes:
CAR PULLING TO LEFT CONTRACTION LIGHT GOING ON WHEN DRIVING
Mfg Campaign: 11219244
Recall Date: Jun 11, 2019
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
CAR PULLING TO LEFT CONTRACTION LIGHT GOING ON WHEN DRIVING
Corrective Action:
CAR PULLING TO LEFT CONTRACTION LIGHT GOING ON WHEN DRIVING
Additional Notes:
CAR PULLING TO LEFT CONTRACTION LIGHT GOING ON WHEN DRIVING
Mfg Campaign: 11219244
Recall Date: Jun 11, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FAULTY RADAR IN THE AUTOMATIC EMERGENCY BRAKING SYSTEM IS CAUSING A VERY DANGEROUS MALFUNCTION IN THE CAR. THE DEALERSHIP HAS REPEATEDLY TRIED TO REPAIR THE PROBLEM, TO NO AVAIL. THIS IS CAUSING THE CAR TO RANDOMLY STOP IN THE MIDDLE OF THE HIGHWAY AND/OR CAUSE THE AUTO EMERGENCY BRAKE TO SIMPLY NOT WORK.
Corrective Action:
FAULTY RADAR IN THE AUTOMATIC EMERGENCY BRAKING SYSTEM IS CAUSING A VERY DANGEROUS MALFUNCTION IN THE CAR. THE DEALERSHIP HAS REPEATEDLY TRIED TO REPAIR THE PROBLEM, TO NO AVAIL. THIS IS CAUSING THE CAR TO RANDOMLY STOP IN THE MIDDLE OF THE HIGHWAY AND/OR CAUSE THE AUTO EMERGENCY BRAKE TO SIMPLY NOT WORK.
Additional Notes:
FAULTY RADAR IN THE AUTOMATIC EMERGENCY BRAKING SYSTEM IS CAUSING A VERY DANGEROUS MALFUNCTION IN THE CAR. THE DEALERSHIP HAS REPEATEDLY TRIED TO REPAIR THE PROBLEM, TO NO AVAIL. THIS IS CAUSING THE CAR TO RANDOMLY STOP IN THE MIDDLE OF THE HIGHWAY AND/OR CAUSE THE AUTO EMERGENCY BRAKE TO SIMPLY NOT WORK.
Mfg Campaign: 11218322
Recall Date: Jun 6, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FAULTY RADAR IN THE AUTOMATIC EMERGENCY BRAKING SYSTEM IS CAUSING A VERY DANGEROUS MALFUNCTION IN THE CAR. THE DEALERSHIP HAS REPEATEDLY TRIED TO REPAIR THE PROBLEM, TO NO AVAIL. THIS IS CAUSING THE CAR TO RANDOMLY STOP IN THE MIDDLE OF THE HIGHWAY AND/OR CAUSE THE AUTO EMERGENCY BRAKE TO SIMPLY NOT WORK.
Corrective Action:
FAULTY RADAR IN THE AUTOMATIC EMERGENCY BRAKING SYSTEM IS CAUSING A VERY DANGEROUS MALFUNCTION IN THE CAR. THE DEALERSHIP HAS REPEATEDLY TRIED TO REPAIR THE PROBLEM, TO NO AVAIL. THIS IS CAUSING THE CAR TO RANDOMLY STOP IN THE MIDDLE OF THE HIGHWAY AND/OR CAUSE THE AUTO EMERGENCY BRAKE TO SIMPLY NOT WORK.
Additional Notes:
FAULTY RADAR IN THE AUTOMATIC EMERGENCY BRAKING SYSTEM IS CAUSING A VERY DANGEROUS MALFUNCTION IN THE CAR. THE DEALERSHIP HAS REPEATEDLY TRIED TO REPAIR THE PROBLEM, TO NO AVAIL. THIS IS CAUSING THE CAR TO RANDOMLY STOP IN THE MIDDLE OF THE HIGHWAY AND/OR CAUSE THE AUTO EMERGENCY BRAKE TO SIMPLY NOT WORK.
Mfg Campaign: 11218322
Recall Date: Jun 6, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE CAR IS IN GEAR WHITH BRAKES APPLIED THE THE CAR BEGINS TO ROLL IF ON SLIGHT INCLINE. AS IF IT GOES INTO NEUTRAL.
Corrective Action:
WHILE CAR IS IN GEAR WHITH BRAKES APPLIED THE THE CAR BEGINS TO ROLL IF ON SLIGHT INCLINE. AS IF IT GOES INTO NEUTRAL.
Additional Notes:
WHILE CAR IS IN GEAR WHITH BRAKES APPLIED THE THE CAR BEGINS TO ROLL IF ON SLIGHT INCLINE. AS IF IT GOES INTO NEUTRAL.
Mfg Campaign: 11210171
Recall Date: May 27, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR HAS 14,000 MILES ON IT AND IS UNDER WARRANTY. THE FRONT RADAR CAMERA IS CONSTANTLY ACTING LIKE THE CAR IS IN A WRECK AND IT LIGHTS UP THE DASH WITH VARIOUS CRASH EMBLEMS.. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP AND THEY PUT IN A NEW RADAR CAMERA AND IT CONTINUES TO DO THE SAME EXACT THING 2 DAYS AFTER BEING IN THE DEALERSHIP FOR 7 FULL DAYS...NISSAN CANT FIX THIS RADAR CRASH SENSOR.... THIS HAPPENS AFTER YOU CRANK THE CAR AND YOU GO ROUGHLY A HUNDRED YARDS.
Corrective Action:
CAR HAS 14,000 MILES ON IT AND IS UNDER WARRANTY. THE FRONT RADAR CAMERA IS CONSTANTLY ACTING LIKE THE CAR IS IN A WRECK AND IT LIGHTS UP THE DASH WITH VARIOUS CRASH EMBLEMS.. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP AND THEY PUT IN A NEW RADAR CAMERA AND IT CONTINUES TO DO THE SAME EXACT THING 2 DAYS AFTER BEING IN THE DEALERSHIP FOR 7 FULL DAYS...NISSAN CANT FIX THIS RADAR CRASH SENSOR.... THIS HAPPENS AFTER YOU CRANK THE CAR AND YOU GO ROUGHLY A HUNDRED YARDS.
Additional Notes:
CAR HAS 14,000 MILES ON IT AND IS UNDER WARRANTY. THE FRONT RADAR CAMERA IS CONSTANTLY ACTING LIKE THE CAR IS IN A WRECK AND IT LIGHTS UP THE DASH WITH VARIOUS CRASH EMBLEMS.. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP AND THEY PUT IN A NEW RADAR CAMERA AND IT CONTINUES TO DO THE SAME EXACT THING 2 DAYS AFTER BEING IN THE DEALERSHIP FOR 7 FULL DAYS...NISSAN CANT FIX THIS RADAR CRASH SENSOR.... THIS HAPPENS AFTER YOU CRANK THE CAR AND YOU GO ROUGHLY A HUNDRED YARDS.
Mfg Campaign: 11209363
Recall Date: May 22, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR HAS 14,000 MILES ON IT AND IS UNDER WARRANTY. THE FRONT RADAR CAMERA IS CONSTANTLY ACTING LIKE THE CAR IS IN A WRECK AND IT LIGHTS UP THE DASH WITH VARIOUS CRASH EMBLEMS.. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP AND THEY PUT IN A NEW RADAR CAMERA AND IT CONTINUES TO DO THE SAME EXACT THING 2 DAYS AFTER BEING IN THE DEALERSHIP FOR 7 FULL DAYS...NISSAN CANT FIX THIS RADAR CRASH SENSOR.... THIS HAPPENS AFTER YOU CRANK THE CAR AND YOU GO ROUGHLY A HUNDRED YARDS.
Corrective Action:
CAR HAS 14,000 MILES ON IT AND IS UNDER WARRANTY. THE FRONT RADAR CAMERA IS CONSTANTLY ACTING LIKE THE CAR IS IN A WRECK AND IT LIGHTS UP THE DASH WITH VARIOUS CRASH EMBLEMS.. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP AND THEY PUT IN A NEW RADAR CAMERA AND IT CONTINUES TO DO THE SAME EXACT THING 2 DAYS AFTER BEING IN THE DEALERSHIP FOR 7 FULL DAYS...NISSAN CANT FIX THIS RADAR CRASH SENSOR.... THIS HAPPENS AFTER YOU CRANK THE CAR AND YOU GO ROUGHLY A HUNDRED YARDS.
Additional Notes:
CAR HAS 14,000 MILES ON IT AND IS UNDER WARRANTY. THE FRONT RADAR CAMERA IS CONSTANTLY ACTING LIKE THE CAR IS IN A WRECK AND IT LIGHTS UP THE DASH WITH VARIOUS CRASH EMBLEMS.. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP AND THEY PUT IN A NEW RADAR CAMERA AND IT CONTINUES TO DO THE SAME EXACT THING 2 DAYS AFTER BEING IN THE DEALERSHIP FOR 7 FULL DAYS...NISSAN CANT FIX THIS RADAR CRASH SENSOR.... THIS HAPPENS AFTER YOU CRANK THE CAR AND YOU GO ROUGHLY A HUNDRED YARDS.
Mfg Campaign: 11209363
Recall Date: May 22, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR HAS 14,000 MILES ON IT AND IS UNDER WARRANTY. THE FRONT RADAR CAMERA IS CONSTANTLY ACTING LIKE THE CAR IS IN A WRECK AND IT LIGHTS UP THE DASH WITH VARIOUS CRASH EMBLEMS.. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP AND THEY PUT IN A NEW RADAR CAMERA AND IT CONTINUES TO DO THE SAME EXACT THING 2 DAYS AFTER BEING IN THE DEALERSHIP FOR 7 FULL DAYS...NISSAN CANT FIX THIS RADAR CRASH SENSOR.... THIS HAPPENS AFTER YOU CRANK THE CAR AND YOU GO ROUGHLY A HUNDRED YARDS.
Corrective Action:
CAR HAS 14,000 MILES ON IT AND IS UNDER WARRANTY. THE FRONT RADAR CAMERA IS CONSTANTLY ACTING LIKE THE CAR IS IN A WRECK AND IT LIGHTS UP THE DASH WITH VARIOUS CRASH EMBLEMS.. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP AND THEY PUT IN A NEW RADAR CAMERA AND IT CONTINUES TO DO THE SAME EXACT THING 2 DAYS AFTER BEING IN THE DEALERSHIP FOR 7 FULL DAYS...NISSAN CANT FIX THIS RADAR CRASH SENSOR.... THIS HAPPENS AFTER YOU CRANK THE CAR AND YOU GO ROUGHLY A HUNDRED YARDS.
Additional Notes:
CAR HAS 14,000 MILES ON IT AND IS UNDER WARRANTY. THE FRONT RADAR CAMERA IS CONSTANTLY ACTING LIKE THE CAR IS IN A WRECK AND IT LIGHTS UP THE DASH WITH VARIOUS CRASH EMBLEMS.. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP AND THEY PUT IN A NEW RADAR CAMERA AND IT CONTINUES TO DO THE SAME EXACT THING 2 DAYS AFTER BEING IN THE DEALERSHIP FOR 7 FULL DAYS...NISSAN CANT FIX THIS RADAR CRASH SENSOR.... THIS HAPPENS AFTER YOU CRANK THE CAR AND YOU GO ROUGHLY A HUNDRED YARDS.
Mfg Campaign: 11209363
Recall Date: May 22, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
EMERGENCY BRAKE ASSIST HAS BEEN ACTING FROM.THE DAY I PURCHASED THE VEHICLE...THEN I WAS IN A CAR ACCIDENT THEN IT GOT WORSE, THEY REPLACED THE BRACKET AND SENSOR AND THEY PROBLEM STILL REMAINS... ACTUALLY I WORSE THEN BEFORE EVERYTIME I USE MY SIGNAL OT GOES OFF WHEN I'M APPROACHING A HILL IT GOES OFF.
Corrective Action:
EMERGENCY BRAKE ASSIST HAS BEEN ACTING FROM.THE DAY I PURCHASED THE VEHICLE...THEN I WAS IN A CAR ACCIDENT THEN IT GOT WORSE, THEY REPLACED THE BRACKET AND SENSOR AND THEY PROBLEM STILL REMAINS... ACTUALLY I WORSE THEN BEFORE EVERYTIME I USE MY SIGNAL OT GOES OFF WHEN I'M APPROACHING A HILL IT GOES OFF.
Additional Notes:
EMERGENCY BRAKE ASSIST HAS BEEN ACTING FROM.THE DAY I PURCHASED THE VEHICLE...THEN I WAS IN A CAR ACCIDENT THEN IT GOT WORSE, THEY REPLACED THE BRACKET AND SENSOR AND THEY PROBLEM STILL REMAINS... ACTUALLY I WORSE THEN BEFORE EVERYTIME I USE MY SIGNAL OT GOES OFF WHEN I'M APPROACHING A HILL IT GOES OFF.
Mfg Campaign: 11208384
Recall Date: May 18, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL* THE CONTACT OWNED A 2018 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEEDS AND GOING OVER RAILROAD TRACKS, THE VEHICLE IN FRONT WAS REAR ENDED AND THE AIR BAGS DEPLOYED. THE VEHICLE WAS PULLED OVER AND TWO PEDESTRIANS ASSISTED THE CONTACT IN EXITING THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THEIR BACK AND RIGHT CHEST AREA THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER OF THE VEHICLE DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC. THE MECHANIC DEEMED THE VEHICLE TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,887. *DT *DT PHOTOS ATTACHED.*JB *JB
Corrective Action:
TL* THE CONTACT OWNED A 2018 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEEDS AND GOING OVER RAILROAD TRACKS, THE VEHICLE IN FRONT WAS REAR ENDED AND THE AIR BAGS DEPLOYED. THE VEHICLE WAS PULLED OVER AND TWO PEDESTRIANS ASSISTED THE CONTACT IN EXITING THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THEIR BACK AND RIGHT CHEST AREA THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER OF THE VEHICLE DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC. THE MECHANIC DEEMED THE VEHICLE TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,887. *DT *DT PHOTOS ATTACHED.*JB *JB
Additional Notes:
TL* THE CONTACT OWNED A 2018 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEEDS AND GOING OVER RAILROAD TRACKS, THE VEHICLE IN FRONT WAS REAR ENDED AND THE AIR BAGS DEPLOYED. THE VEHICLE WAS PULLED OVER AND TWO PEDESTRIANS ASSISTED THE CONTACT IN EXITING THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THEIR BACK AND RIGHT CHEST AREA THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER OF THE VEHICLE DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC. THE MECHANIC DEEMED THE VEHICLE TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,887. *DT *DT PHOTOS ATTACHED.*JB *JB
Mfg Campaign: 11207336
Recall Date: May 13, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY DAUGHTER WAS INVOLVED IN AXSINGKE CAR ACCIDENT THAT COST HER LIFE. THE FRONT END COLLISION SENSORS WERE NOT WORKING AT THE TIME OVATE ACCIDENT. LAST YEAR WHEN THE SENSOR LIGHT WENT ON, WE MADE AN ATTEMPT TO GET IT REPAIRED. WE WERE TOLD BY THE DEALER M'LADY NISSAN IN CRYSTAL LAKE IL THAT THERE WAS NO FIX FOR HIS PROBLEM YET. ABOUT A MONTH AGO [XXX] AND I TOOK HER CAR IN FOR AN OIL CHANGE AND I DEMANDED THE FRONT SENSORS GET FIXED. WE RECEIVED THE SAME RESPONSE FROM THE DEALER AND TOLD WE WOULD RECEIVE A POSTCARD WHEN THE REPAIR WAS MADE. MY DAUGHTER HIT THE TRAFFIC LIGHT POLE AND THE BRAKES WERE NEVER APPLIED. I DON'T KNOW IF THIS WOULD HAVE SAVED HER LIFE BUT I BELIEVE THIS IS AN IMPORTANT DEFECT THAT MUST BE REPAIRED. I HAVE A HARD TIME BELIEVING MULTI BILLION DOLLAR COMPANY CANNOT COME UP WITH A FIX FOR A $5.00 SENSOR. MY DAUGHTER WAS 28 AND I DO NOT WANT ANY OTHER FAMILY TO HAVE TO GO THROUGH. WHAT WE ARE GOING THROUGH. I WAS TOLD THAT THERE WILL NOT BE AN INVESTIGATION BY THE WOODSTOCK POLICE DEPARTMENT. THE POLICE REPORT #[XXX]. PH # 815-338-2131 WOODSTOCK, IL POLICE DEPARTMENT. I DO NOT HAVE A PHOTO OF THE CAR. I UNDERSTAND IT WAS ON THE FRONT PAGE OF THE NW HERALD IN CRYSTAL LAKE IL INFORMATION REENACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *DT *DT *DT*JB *DT*JB POLICE REPORT SUBMITTED.*JB *DT *DT *DT PHOTOS ATTACHED *JB *DT COMMUNICATION WITH NISSAN ATTACHED.*JB
Corrective Action:
MY DAUGHTER WAS INVOLVED IN AXSINGKE CAR ACCIDENT THAT COST HER LIFE. THE FRONT END COLLISION SENSORS WERE NOT WORKING AT THE TIME OVATE ACCIDENT. LAST YEAR WHEN THE SENSOR LIGHT WENT ON, WE MADE AN ATTEMPT TO GET IT REPAIRED. WE WERE TOLD BY THE DEALER M'LADY NISSAN IN CRYSTAL LAKE IL THAT THERE WAS NO FIX FOR HIS PROBLEM YET. ABOUT A MONTH AGO [XXX] AND I TOOK HER CAR IN FOR AN OIL CHANGE AND I DEMANDED THE FRONT SENSORS GET FIXED. WE RECEIVED THE SAME RESPONSE FROM THE DEALER AND TOLD WE WOULD RECEIVE A POSTCARD WHEN THE REPAIR WAS MADE. MY DAUGHTER HIT THE TRAFFIC LIGHT POLE AND THE BRAKES WERE NEVER APPLIED. I DON'T KNOW IF THIS WOULD HAVE SAVED HER LIFE BUT I BELIEVE THIS IS AN IMPORTANT DEFECT THAT MUST BE REPAIRED. I HAVE A HARD TIME BELIEVING MULTI BILLION DOLLAR COMPANY CANNOT COME UP WITH A FIX FOR A $5.00 SENSOR. MY DAUGHTER WAS 28 AND I DO NOT WANT ANY OTHER FAMILY TO HAVE TO GO THROUGH. WHAT WE ARE GOING THROUGH. I WAS TOLD THAT THERE WILL NOT BE AN INVESTIGATION BY THE WOODSTOCK POLICE DEPARTMENT. THE POLICE REPORT #[XXX]. PH # 815-338-2131 WOODSTOCK, IL POLICE DEPARTMENT. I DO NOT HAVE A PHOTO OF THE CAR. I UNDERSTAND IT WAS ON THE FRONT PAGE OF THE NW HERALD IN CRYSTAL LAKE IL INFORMATION REENACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *DT *DT *DT*JB *DT*JB POLICE REPORT SUBMITTED.*JB *DT *DT *DT PHOTOS ATTACHED *JB *DT COMMUNICATION WITH NISSAN ATTACHED.*JB
Additional Notes:
MY DAUGHTER WAS INVOLVED IN AXSINGKE CAR ACCIDENT THAT COST HER LIFE. THE FRONT END COLLISION SENSORS WERE NOT WORKING AT THE TIME OVATE ACCIDENT. LAST YEAR WHEN THE SENSOR LIGHT WENT ON, WE MADE AN ATTEMPT TO GET IT REPAIRED. WE WERE TOLD BY THE DEALER M'LADY NISSAN IN CRYSTAL LAKE IL THAT THERE WAS NO FIX FOR HIS PROBLEM YET. ABOUT A MONTH AGO [XXX] AND I TOOK HER CAR IN FOR AN OIL CHANGE AND I DEMANDED THE FRONT SENSORS GET FIXED. WE RECEIVED THE SAME RESPONSE FROM THE DEALER AND TOLD WE WOULD RECEIVE A POSTCARD WHEN THE REPAIR WAS MADE. MY DAUGHTER HIT THE TRAFFIC LIGHT POLE AND THE BRAKES WERE NEVER APPLIED. I DON'T KNOW IF THIS WOULD HAVE SAVED HER LIFE BUT I BELIEVE THIS IS AN IMPORTANT DEFECT THAT MUST BE REPAIRED. I HAVE A HARD TIME BELIEVING MULTI BILLION DOLLAR COMPANY CANNOT COME UP WITH A FIX FOR A $5.00 SENSOR. MY DAUGHTER WAS 28 AND I DO NOT WANT ANY OTHER FAMILY TO HAVE TO GO THROUGH. WHAT WE ARE GOING THROUGH. I WAS TOLD THAT THERE WILL NOT BE AN INVESTIGATION BY THE WOODSTOCK POLICE DEPARTMENT. THE POLICE REPORT #[XXX]. PH # 815-338-2131 WOODSTOCK, IL POLICE DEPARTMENT. I DO NOT HAVE A PHOTO OF THE CAR. I UNDERSTAND IT WAS ON THE FRONT PAGE OF THE NW HERALD IN CRYSTAL LAKE IL INFORMATION REENACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *DT *DT *DT*JB *DT*JB POLICE REPORT SUBMITTED.*JB *DT *DT *DT PHOTOS ATTACHED *JB *DT COMMUNICATION WITH NISSAN ATTACHED.*JB
Mfg Campaign: 11187440
Recall Date: Mar 18, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 NISSAN SENTRA 22K MILES. FRONT RADAR WARNING MALFUNCTION LIGHT ON. DEALER STATED THERE IS NO FIX FROM NISSAN AT THIS TIME AND WE SHOULD CONTINUE DRIVING THE CAR UNTIL THEY CALL US BACK. DEALER STATED IT COULD BE TWO DAYS OR TWO MONTHS. OWNERS MANUAL STATES THE CAR SHOULD NOT BE OPERATED AND TOOK TO THE DEALER IF THIS OCCURS. LOCAL DEALER REFUSED TO GIVE A COURTESY CAR UNTIL THE REPAIR COULD BE MADE. THIS IS A BIG SAFETY CONCERN FOR US AS OUR SON IS DRIVING THE CAR TO COLLEGE DAILY. DEALER STATED THE CAR DOES NOT APPLY THE BRAKES WITH THIS SYSTEM, THE VIDEO FROM NISSAN STATES OTHERWISE. CAR CANNOT BE SAFE TO DRIVE THIS WAY.
Corrective Action:
2018 NISSAN SENTRA 22K MILES. FRONT RADAR WARNING MALFUNCTION LIGHT ON. DEALER STATED THERE IS NO FIX FROM NISSAN AT THIS TIME AND WE SHOULD CONTINUE DRIVING THE CAR UNTIL THEY CALL US BACK. DEALER STATED IT COULD BE TWO DAYS OR TWO MONTHS. OWNERS MANUAL STATES THE CAR SHOULD NOT BE OPERATED AND TOOK TO THE DEALER IF THIS OCCURS. LOCAL DEALER REFUSED TO GIVE A COURTESY CAR UNTIL THE REPAIR COULD BE MADE. THIS IS A BIG SAFETY CONCERN FOR US AS OUR SON IS DRIVING THE CAR TO COLLEGE DAILY. DEALER STATED THE CAR DOES NOT APPLY THE BRAKES WITH THIS SYSTEM, THE VIDEO FROM NISSAN STATES OTHERWISE. CAR CANNOT BE SAFE TO DRIVE THIS WAY.
Additional Notes:
2018 NISSAN SENTRA 22K MILES. FRONT RADAR WARNING MALFUNCTION LIGHT ON. DEALER STATED THERE IS NO FIX FROM NISSAN AT THIS TIME AND WE SHOULD CONTINUE DRIVING THE CAR UNTIL THEY CALL US BACK. DEALER STATED IT COULD BE TWO DAYS OR TWO MONTHS. OWNERS MANUAL STATES THE CAR SHOULD NOT BE OPERATED AND TOOK TO THE DEALER IF THIS OCCURS. LOCAL DEALER REFUSED TO GIVE A COURTESY CAR UNTIL THE REPAIR COULD BE MADE. THIS IS A BIG SAFETY CONCERN FOR US AS OUR SON IS DRIVING THE CAR TO COLLEGE DAILY. DEALER STATED THE CAR DOES NOT APPLY THE BRAKES WITH THIS SYSTEM, THE VIDEO FROM NISSAN STATES OTHERWISE. CAR CANNOT BE SAFE TO DRIVE THIS WAY.
Mfg Campaign: 11189757
Recall Date: Mar 18, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
JUST BEFORE I HIT 1000 MILES, THE FRONT COLLISION SENSOR STARTED BEEPING AT RANDOM TIMES WHETHER THE VEHICLE WAS STOPPED OR IN MOTION AND ULTIMATELY, IT HAD TO BE REPLACED. DEALERSHIP TOLD ME THEY HAVE SEEN THIS HAPPEN A LOT ON THE 2018 MODEL SENTRAS. ALSO, THE GUARD IN THE INSIDE TRACK OF THE DRIVER DOOR CAME OFF TWICE AND I HAD TO FASTEN IT BACK ON. I DID BUY IT OFF THE SALES FLOOR SO A LOT MORE PEOPLE WERE IN AND OUT OF IT BUT I STILL DO NOT FEEL LIKE THAT SHOULD HAPPEN ON A BRAND NEW CAR. LAST, MY 2017 NISSAN NEVER HAD PROBLEMS WITH THE BLUETOOTH BUT THIS ONE CONSTANTLY KICKS ME OFF OF CALLS BUT WAS TOLD NOTHING COULD BE DONE UNTIL DEALERSHIP CATCHES IT IN THE ACT. OVERALL, I LOVE THE SAFETY, COMFORT, AND FEEL OF MY CAR, JUST WISH THE BLUETOOTH WOULD WORK RIGHT.
Corrective Action:
JUST BEFORE I HIT 1000 MILES, THE FRONT COLLISION SENSOR STARTED BEEPING AT RANDOM TIMES WHETHER THE VEHICLE WAS STOPPED OR IN MOTION AND ULTIMATELY, IT HAD TO BE REPLACED. DEALERSHIP TOLD ME THEY HAVE SEEN THIS HAPPEN A LOT ON THE 2018 MODEL SENTRAS. ALSO, THE GUARD IN THE INSIDE TRACK OF THE DRIVER DOOR CAME OFF TWICE AND I HAD TO FASTEN IT BACK ON. I DID BUY IT OFF THE SALES FLOOR SO A LOT MORE PEOPLE WERE IN AND OUT OF IT BUT I STILL DO NOT FEEL LIKE THAT SHOULD HAPPEN ON A BRAND NEW CAR. LAST, MY 2017 NISSAN NEVER HAD PROBLEMS WITH THE BLUETOOTH BUT THIS ONE CONSTANTLY KICKS ME OFF OF CALLS BUT WAS TOLD NOTHING COULD BE DONE UNTIL DEALERSHIP CATCHES IT IN THE ACT. OVERALL, I LOVE THE SAFETY, COMFORT, AND FEEL OF MY CAR, JUST WISH THE BLUETOOTH WOULD WORK RIGHT.
Additional Notes:
JUST BEFORE I HIT 1000 MILES, THE FRONT COLLISION SENSOR STARTED BEEPING AT RANDOM TIMES WHETHER THE VEHICLE WAS STOPPED OR IN MOTION AND ULTIMATELY, IT HAD TO BE REPLACED. DEALERSHIP TOLD ME THEY HAVE SEEN THIS HAPPEN A LOT ON THE 2018 MODEL SENTRAS. ALSO, THE GUARD IN THE INSIDE TRACK OF THE DRIVER DOOR CAME OFF TWICE AND I HAD TO FASTEN IT BACK ON. I DID BUY IT OFF THE SALES FLOOR SO A LOT MORE PEOPLE WERE IN AND OUT OF IT BUT I STILL DO NOT FEEL LIKE THAT SHOULD HAPPEN ON A BRAND NEW CAR. LAST, MY 2017 NISSAN NEVER HAD PROBLEMS WITH THE BLUETOOTH BUT THIS ONE CONSTANTLY KICKS ME OFF OF CALLS BUT WAS TOLD NOTHING COULD BE DONE UNTIL DEALERSHIP CATCHES IT IN THE ACT. OVERALL, I LOVE THE SAFETY, COMFORT, AND FEEL OF MY CAR, JUST WISH THE BLUETOOTH WOULD WORK RIGHT.
Mfg Campaign: 11175769
Recall Date: Feb 8, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
FRONT RADAR SYSTEM TURNS OFF AND THEN RESETS FOR NO APPARENT REASON. DASH MESSAGE IS 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION'. IT IS TIED INTO THE AUTOMATIC EMERGENCY BRAKING SYSTEM AND INTELLIGENT CRUISE CONTROL. HAPPENS WHEN VEHICLE IS IN MOTION ON VARIED ROADWAYS. THERE IS NO OBSTRUCTION. *DT CONSUMER STATED HE IS CANCELLING REQUEST.*JB
Corrective Action:
FRONT RADAR SYSTEM TURNS OFF AND THEN RESETS FOR NO APPARENT REASON. DASH MESSAGE IS 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION'. IT IS TIED INTO THE AUTOMATIC EMERGENCY BRAKING SYSTEM AND INTELLIGENT CRUISE CONTROL. HAPPENS WHEN VEHICLE IS IN MOTION ON VARIED ROADWAYS. THERE IS NO OBSTRUCTION. *DT CONSUMER STATED HE IS CANCELLING REQUEST.*JB
Additional Notes:
FRONT RADAR SYSTEM TURNS OFF AND THEN RESETS FOR NO APPARENT REASON. DASH MESSAGE IS 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION'. IT IS TIED INTO THE AUTOMATIC EMERGENCY BRAKING SYSTEM AND INTELLIGENT CRUISE CONTROL. HAPPENS WHEN VEHICLE IS IN MOTION ON VARIED ROADWAYS. THERE IS NO OBSTRUCTION. *DT CONSUMER STATED HE IS CANCELLING REQUEST.*JB
Mfg Campaign: 11162246
Recall Date: Dec 18, 2018
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
FRONT RADAR SYSTEM TURNS OFF AND THEN RESETS FOR NO APPARENT REASON. DASH MESSAGE IS 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION'. IT IS TIED INTO THE AUTOMATIC EMERGENCY BRAKING SYSTEM AND INTELLIGENT CRUISE CONTROL. HAPPENS WHEN VEHICLE IS IN MOTION ON VARIED ROADWAYS. THERE IS NO OBSTRUCTION. *DT CONSUMER STATED HE IS CANCELLING REQUEST.*JB
Corrective Action:
FRONT RADAR SYSTEM TURNS OFF AND THEN RESETS FOR NO APPARENT REASON. DASH MESSAGE IS 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION'. IT IS TIED INTO THE AUTOMATIC EMERGENCY BRAKING SYSTEM AND INTELLIGENT CRUISE CONTROL. HAPPENS WHEN VEHICLE IS IN MOTION ON VARIED ROADWAYS. THERE IS NO OBSTRUCTION. *DT CONSUMER STATED HE IS CANCELLING REQUEST.*JB
Additional Notes:
FRONT RADAR SYSTEM TURNS OFF AND THEN RESETS FOR NO APPARENT REASON. DASH MESSAGE IS 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION'. IT IS TIED INTO THE AUTOMATIC EMERGENCY BRAKING SYSTEM AND INTELLIGENT CRUISE CONTROL. HAPPENS WHEN VEHICLE IS IN MOTION ON VARIED ROADWAYS. THERE IS NO OBSTRUCTION. *DT CONSUMER STATED HE IS CANCELLING REQUEST.*JB
Mfg Campaign: 11162246
Recall Date: Dec 18, 2018
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY 2018 NISSAN SENTRA STARTED HAVING ELECTRICAL SYSTEM/WIRE PROBLEMS AFTER HITTING A SMALL PUDDLE GOING UP TO MY TIRES. DAYS LATER THE CAR GOT IT OIL CHANGE HAVE FAMILY OIL COMPANY ON RIDGE AVENUE IN NORRISTOWN PENNSYLVANIA VERY NEXT DAY HAVE TO WORK MY CAR STOP MOVING I JUST STILL RAN I TOOK IT TO NISSAN SO THAT THEY CAN SEE WHY THE CAR IS NOT RUNNING PROPERLY THEY TOLD ME IT WAS ELECTRICAL PROBLEMS WITH THE WIRES THEY STILL HAVE MY CAR THEY HAD IT FOR ALMOST 3 WEEKS I STILL HAVE NOT BEEN ABLE TO FIX IT.
Corrective Action:
MY 2018 NISSAN SENTRA STARTED HAVING ELECTRICAL SYSTEM/WIRE PROBLEMS AFTER HITTING A SMALL PUDDLE GOING UP TO MY TIRES. DAYS LATER THE CAR GOT IT OIL CHANGE HAVE FAMILY OIL COMPANY ON RIDGE AVENUE IN NORRISTOWN PENNSYLVANIA VERY NEXT DAY HAVE TO WORK MY CAR STOP MOVING I JUST STILL RAN I TOOK IT TO NISSAN SO THAT THEY CAN SEE WHY THE CAR IS NOT RUNNING PROPERLY THEY TOLD ME IT WAS ELECTRICAL PROBLEMS WITH THE WIRES THEY STILL HAVE MY CAR THEY HAD IT FOR ALMOST 3 WEEKS I STILL HAVE NOT BEEN ABLE TO FIX IT.
Additional Notes:
MY 2018 NISSAN SENTRA STARTED HAVING ELECTRICAL SYSTEM/WIRE PROBLEMS AFTER HITTING A SMALL PUDDLE GOING UP TO MY TIRES. DAYS LATER THE CAR GOT IT OIL CHANGE HAVE FAMILY OIL COMPANY ON RIDGE AVENUE IN NORRISTOWN PENNSYLVANIA VERY NEXT DAY HAVE TO WORK MY CAR STOP MOVING I JUST STILL RAN I TOOK IT TO NISSAN SO THAT THEY CAN SEE WHY THE CAR IS NOT RUNNING PROPERLY THEY TOLD ME IT WAS ELECTRICAL PROBLEMS WITH THE WIRES THEY STILL HAVE MY CAR THEY HAD IT FOR ALMOST 3 WEEKS I STILL HAVE NOT BEEN ABLE TO FIX IT.
Mfg Campaign: 11132356
Recall Date: Sep 30, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2018 NISSAN SENTRA STARTED HAVING ELECTRICAL SYSTEM/WIRE PROBLEMS AFTER HITTING A SMALL PUDDLE GOING UP TO MY TIRES. DAYS LATER THE CAR GOT IT OIL CHANGE HAVE FAMILY OIL COMPANY ON RIDGE AVENUE IN NORRISTOWN PENNSYLVANIA VERY NEXT DAY HAVE TO WORK MY CAR STOP MOVING I JUST STILL RAN I TOOK IT TO NISSAN SO THAT THEY CAN SEE WHY THE CAR IS NOT RUNNING PROPERLY THEY TOLD ME IT WAS ELECTRICAL PROBLEMS WITH THE WIRES THEY STILL HAVE MY CAR THEY HAD IT FOR ALMOST 3 WEEKS I STILL HAVE NOT BEEN ABLE TO FIX IT.
Corrective Action:
MY 2018 NISSAN SENTRA STARTED HAVING ELECTRICAL SYSTEM/WIRE PROBLEMS AFTER HITTING A SMALL PUDDLE GOING UP TO MY TIRES. DAYS LATER THE CAR GOT IT OIL CHANGE HAVE FAMILY OIL COMPANY ON RIDGE AVENUE IN NORRISTOWN PENNSYLVANIA VERY NEXT DAY HAVE TO WORK MY CAR STOP MOVING I JUST STILL RAN I TOOK IT TO NISSAN SO THAT THEY CAN SEE WHY THE CAR IS NOT RUNNING PROPERLY THEY TOLD ME IT WAS ELECTRICAL PROBLEMS WITH THE WIRES THEY STILL HAVE MY CAR THEY HAD IT FOR ALMOST 3 WEEKS I STILL HAVE NOT BEEN ABLE TO FIX IT.
Additional Notes:
MY 2018 NISSAN SENTRA STARTED HAVING ELECTRICAL SYSTEM/WIRE PROBLEMS AFTER HITTING A SMALL PUDDLE GOING UP TO MY TIRES. DAYS LATER THE CAR GOT IT OIL CHANGE HAVE FAMILY OIL COMPANY ON RIDGE AVENUE IN NORRISTOWN PENNSYLVANIA VERY NEXT DAY HAVE TO WORK MY CAR STOP MOVING I JUST STILL RAN I TOOK IT TO NISSAN SO THAT THEY CAN SEE WHY THE CAR IS NOT RUNNING PROPERLY THEY TOLD ME IT WAS ELECTRICAL PROBLEMS WITH THE WIRES THEY STILL HAVE MY CAR THEY HAD IT FOR ALMOST 3 WEEKS I STILL HAVE NOT BEEN ABLE TO FIX IT.
Mfg Campaign: 11132356
Recall Date: Sep 30, 2018
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2018 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 20 MPH, A SECOND VEHICLE TRAVELING APPROXIMATELY 65 MPH CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. ALL THE AIR BAGS DEPLOYED EXCEPT THE DRIVER SIDE CURTAIN AIR BAG. IN ADDITION, THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS DID NOT RESTRAIN PROPERLY AND CAUSED THE FRONT PASSENGER TO STRIKE THE WINDSHIELD. THE DRIVER SUSTAINED AN INJURED TORSO AND RIBS, WHICH REQUIRED MEDICAL TREATMENT. THE FRONT PASSENGER SUSTAINED A FRACTURED NECK AND LACERATIONS TO THE LEFT ARM, WHICH ALSO REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER (PELTIER NISSAN, 3201 SSW LOOP 323, TYLER, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,000.
Corrective Action:
TL* THE CONTACT OWNED A 2018 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 20 MPH, A SECOND VEHICLE TRAVELING APPROXIMATELY 65 MPH CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. ALL THE AIR BAGS DEPLOYED EXCEPT THE DRIVER SIDE CURTAIN AIR BAG. IN ADDITION, THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS DID NOT RESTRAIN PROPERLY AND CAUSED THE FRONT PASSENGER TO STRIKE THE WINDSHIELD. THE DRIVER SUSTAINED AN INJURED TORSO AND RIBS, WHICH REQUIRED MEDICAL TREATMENT. THE FRONT PASSENGER SUSTAINED A FRACTURED NECK AND LACERATIONS TO THE LEFT ARM, WHICH ALSO REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER (PELTIER NISSAN, 3201 SSW LOOP 323, TYLER, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,000.
Additional Notes:
TL* THE CONTACT OWNED A 2018 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 20 MPH, A SECOND VEHICLE TRAVELING APPROXIMATELY 65 MPH CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. ALL THE AIR BAGS DEPLOYED EXCEPT THE DRIVER SIDE CURTAIN AIR BAG. IN ADDITION, THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS DID NOT RESTRAIN PROPERLY AND CAUSED THE FRONT PASSENGER TO STRIKE THE WINDSHIELD. THE DRIVER SUSTAINED AN INJURED TORSO AND RIBS, WHICH REQUIRED MEDICAL TREATMENT. THE FRONT PASSENGER SUSTAINED A FRACTURED NECK AND LACERATIONS TO THE LEFT ARM, WHICH ALSO REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER (PELTIER NISSAN, 3201 SSW LOOP 323, TYLER, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,000.
Mfg Campaign: 11123272
Recall Date: Aug 29, 2018
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