Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23C3
Recall Date: Sep 8, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23B3
Recall Date: Aug 15, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Sentra vehicles, equipped with LED headlights. The right-hand headlight aim may be misaligned. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R20B4
Recall Date: Apr 13, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PM985
Recall Date: Jun 17, 2021
Consumer Complaints
294 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sometimes the driver door doesn’t lock even after clicking the lock button either on the key fob or on the actual door. The car is five years old and has 60,000 miles on it.
Corrective Action:
Sometimes the driver door doesn’t lock even after clicking the lock button either on the key fob or on the actual door. The car is five years old and has 60,000 miles on it.
Additional Notes:
Sometimes the driver door doesn’t lock even after clicking the lock button either on the key fob or on the actual door. The car is five years old and has 60,000 miles on it.
Mfg Campaign: 11669021
Recall Date: Jun 24, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
99% of the time neither of my back doors will lock or unlock when I either push the key fob or press the door unlock button inside the car. And for the past few days my front driver side door is doing the same thing. It’s a big safety hazard because I have a [XXX] daughter and if we get in an accident or stuck somewhere and I can’t open her door then what? I’ve had to go from the front door and reach to the back to unlock it manually and that’s not always possible to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
99% of the time neither of my back doors will lock or unlock when I either push the key fob or press the door unlock button inside the car. And for the past few days my front driver side door is doing the same thing. It’s a big safety hazard because I have a [XXX] daughter and if we get in an accident or stuck somewhere and I can’t open her door then what? I’ve had to go from the front door and reach to the back to unlock it manually and that’s not always possible to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
99% of the time neither of my back doors will lock or unlock when I either push the key fob or press the door unlock button inside the car. And for the past few days my front driver side door is doing the same thing. It’s a big safety hazard because I have a [XXX] daughter and if we get in an accident or stuck somewhere and I can’t open her door then what? I’ve had to go from the front door and reach to the back to unlock it manually and that’s not always possible to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11666849
Recall Date: Jun 13, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
back up camera not working
Corrective Action:
back up camera not working
Additional Notes:
back up camera not working
Mfg Campaign: 11666044
Recall Date: Jun 10, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
back up camera not working
Corrective Action:
back up camera not working
Additional Notes:
back up camera not working
Mfg Campaign: 11666044
Recall Date: Jun 10, 2025
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
back up camera not working
Corrective Action:
back up camera not working
Additional Notes:
back up camera not working
Mfg Campaign: 11666044
Recall Date: Jun 10, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.
Corrective Action:
The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.
Additional Notes:
The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.
Mfg Campaign: 11665071
Recall Date: Jun 5, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.
Corrective Action:
The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.
Additional Notes:
The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.
Mfg Campaign: 11665071
Recall Date: Jun 5, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.
Corrective Action:
The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.
Additional Notes:
The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.
Mfg Campaign: 11665071
Recall Date: Jun 5, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear drivers side door doesn't unlock.
Corrective Action:
Rear drivers side door doesn't unlock.
Additional Notes:
Rear drivers side door doesn't unlock.
Mfg Campaign: 11661730
Recall Date: May 18, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Tensioner pulley broke
Corrective Action:
Tensioner pulley broke
Additional Notes:
Tensioner pulley broke
Mfg Campaign: 11661731
Recall Date: May 18, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Front collision isn't working. Warning on dash
Corrective Action:
Front collision isn't working. Warning on dash
Additional Notes:
Front collision isn't working. Warning on dash
Mfg Campaign: 11661732
Recall Date: May 18, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Front collision isn't working. Warning on dash
Corrective Action:
Front collision isn't working. Warning on dash
Additional Notes:
Front collision isn't working. Warning on dash
Mfg Campaign: 11661732
Recall Date: May 18, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The back up camera stops working for awhile. Sensors work but no rear camera pops up when in Reverse.
Corrective Action:
The back up camera stops working for awhile. Sensors work but no rear camera pops up when in Reverse.
Additional Notes:
The back up camera stops working for awhile. Sensors work but no rear camera pops up when in Reverse.
Mfg Campaign: 11658465
Recall Date: May 2, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The back up camera stops working for awhile. Sensors work but no rear camera pops up when in Reverse.
Corrective Action:
The back up camera stops working for awhile. Sensors work but no rear camera pops up when in Reverse.
Additional Notes:
The back up camera stops working for awhile. Sensors work but no rear camera pops up when in Reverse.
Mfg Campaign: 11658465
Recall Date: May 2, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Every so often the vehicle’s AEB, FCW, LDW system malfunctions and causes the CEL( Check Engine Light ) to come on. The car also looses Traction Control and begins to sound like the tires are grinding on the pavement. This then puts the motor in a limp mode/ Safe Mode. During this time the vehicle DOES NOT Have power and reduces speed to 50MPH, the vehicle then revs at 2.5-5.5RPM trying to catch/ hold speed. The vehicle begins to shake when this happens. The power windows also don’t work after this happens.
Corrective Action:
Every so often the vehicle’s AEB, FCW, LDW system malfunctions and causes the CEL( Check Engine Light ) to come on. The car also looses Traction Control and begins to sound like the tires are grinding on the pavement. This then puts the motor in a limp mode/ Safe Mode. During this time the vehicle DOES NOT Have power and reduces speed to 50MPH, the vehicle then revs at 2.5-5.5RPM trying to catch/ hold speed. The vehicle begins to shake when this happens. The power windows also don’t work after this happens.
Additional Notes:
Every so often the vehicle’s AEB, FCW, LDW system malfunctions and causes the CEL( Check Engine Light ) to come on. The car also looses Traction Control and begins to sound like the tires are grinding on the pavement. This then puts the motor in a limp mode/ Safe Mode. During this time the vehicle DOES NOT Have power and reduces speed to 50MPH, the vehicle then revs at 2.5-5.5RPM trying to catch/ hold speed. The vehicle begins to shake when this happens. The power windows also don’t work after this happens.
Mfg Campaign: 11656211
Recall Date: Apr 23, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Every so often the vehicle’s AEB, FCW, LDW system malfunctions and causes the CEL( Check Engine Light ) to come on. The car also looses Traction Control and begins to sound like the tires are grinding on the pavement. This then puts the motor in a limp mode/ Safe Mode. During this time the vehicle DOES NOT Have power and reduces speed to 50MPH, the vehicle then revs at 2.5-5.5RPM trying to catch/ hold speed. The vehicle begins to shake when this happens. The power windows also don’t work after this happens.
Corrective Action:
Every so often the vehicle’s AEB, FCW, LDW system malfunctions and causes the CEL( Check Engine Light ) to come on. The car also looses Traction Control and begins to sound like the tires are grinding on the pavement. This then puts the motor in a limp mode/ Safe Mode. During this time the vehicle DOES NOT Have power and reduces speed to 50MPH, the vehicle then revs at 2.5-5.5RPM trying to catch/ hold speed. The vehicle begins to shake when this happens. The power windows also don’t work after this happens.
Additional Notes:
Every so often the vehicle’s AEB, FCW, LDW system malfunctions and causes the CEL( Check Engine Light ) to come on. The car also looses Traction Control and begins to sound like the tires are grinding on the pavement. This then puts the motor in a limp mode/ Safe Mode. During this time the vehicle DOES NOT Have power and reduces speed to 50MPH, the vehicle then revs at 2.5-5.5RPM trying to catch/ hold speed. The vehicle begins to shake when this happens. The power windows also don’t work after this happens.
Mfg Campaign: 11656211
Recall Date: Apr 23, 2025
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Every so often the vehicle’s AEB, FCW, LDW system malfunctions and causes the CEL( Check Engine Light ) to come on. The car also looses Traction Control and begins to sound like the tires are grinding on the pavement. This then puts the motor in a limp mode/ Safe Mode. During this time the vehicle DOES NOT Have power and reduces speed to 50MPH, the vehicle then revs at 2.5-5.5RPM trying to catch/ hold speed. The vehicle begins to shake when this happens. The power windows also don’t work after this happens.
Corrective Action:
Every so often the vehicle’s AEB, FCW, LDW system malfunctions and causes the CEL( Check Engine Light ) to come on. The car also looses Traction Control and begins to sound like the tires are grinding on the pavement. This then puts the motor in a limp mode/ Safe Mode. During this time the vehicle DOES NOT Have power and reduces speed to 50MPH, the vehicle then revs at 2.5-5.5RPM trying to catch/ hold speed. The vehicle begins to shake when this happens. The power windows also don’t work after this happens.
Additional Notes:
Every so often the vehicle’s AEB, FCW, LDW system malfunctions and causes the CEL( Check Engine Light ) to come on. The car also looses Traction Control and begins to sound like the tires are grinding on the pavement. This then puts the motor in a limp mode/ Safe Mode. During this time the vehicle DOES NOT Have power and reduces speed to 50MPH, the vehicle then revs at 2.5-5.5RPM trying to catch/ hold speed. The vehicle begins to shake when this happens. The power windows also don’t work after this happens.
Mfg Campaign: 11656211
Recall Date: Apr 23, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake caliper piston popped out of brake caliper
Corrective Action:
Brake caliper piston popped out of brake caliper
Additional Notes:
Brake caliper piston popped out of brake caliper
Mfg Campaign: 11654881
Recall Date: Apr 15, 2025
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was at a stop light in a busy area and I got a message saying critical engine malfunction warning, engine power reduced. I had to floor the car to get it to 5 mph, then when I got it in the only minimally safe area I could the emergency braking system was the only thing that stopped it. My brakes failed too. My car has only 71K miles and is not quite 5 years old. It's been meticulously maintained as well. This is NOT acceptable.
Corrective Action:
I was at a stop light in a busy area and I got a message saying critical engine malfunction warning, engine power reduced. I had to floor the car to get it to 5 mph, then when I got it in the only minimally safe area I could the emergency braking system was the only thing that stopped it. My brakes failed too. My car has only 71K miles and is not quite 5 years old. It's been meticulously maintained as well. This is NOT acceptable.
Additional Notes:
I was at a stop light in a busy area and I got a message saying critical engine malfunction warning, engine power reduced. I had to floor the car to get it to 5 mph, then when I got it in the only minimally safe area I could the emergency braking system was the only thing that stopped it. My brakes failed too. My car has only 71K miles and is not quite 5 years old. It's been meticulously maintained as well. This is NOT acceptable.
Mfg Campaign: 11644377
Recall Date: Feb 23, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was at a stop light in a busy area and I got a message saying critical engine malfunction warning, engine power reduced. I had to floor the car to get it to 5 mph, then when I got it in the only minimally safe area I could the emergency braking system was the only thing that stopped it. My brakes failed too. My car has only 71K miles and is not quite 5 years old. It's been meticulously maintained as well. This is NOT acceptable.
Corrective Action:
I was at a stop light in a busy area and I got a message saying critical engine malfunction warning, engine power reduced. I had to floor the car to get it to 5 mph, then when I got it in the only minimally safe area I could the emergency braking system was the only thing that stopped it. My brakes failed too. My car has only 71K miles and is not quite 5 years old. It's been meticulously maintained as well. This is NOT acceptable.
Additional Notes:
I was at a stop light in a busy area and I got a message saying critical engine malfunction warning, engine power reduced. I had to floor the car to get it to 5 mph, then when I got it in the only minimally safe area I could the emergency braking system was the only thing that stopped it. My brakes failed too. My car has only 71K miles and is not quite 5 years old. It's been meticulously maintained as well. This is NOT acceptable.
Mfg Campaign: 11644377
Recall Date: Feb 23, 2025
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