Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23C3
Recall Date: Sep 8, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23B3
Recall Date: Aug 15, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Sentra vehicles, equipped with LED headlights. The right-hand headlight aim may be misaligned. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R20B4
Recall Date: Apr 13, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PM985
Recall Date: Jun 17, 2021
Consumer Complaints
294 ComplaintsNissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at various speeds, the front end of the vehicle was vibrating abnormally. Additionally, there was a clicking sound while turning the steering wheel in either direction. The cause of the failure was not yet determined. The failure mileage was 114,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at various speeds, the front end of the vehicle was vibrating abnormally. Additionally, there was a clicking sound while turning the steering wheel in either direction. The cause of the failure was not yet determined. The failure mileage was 114,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at various speeds, the front end of the vehicle was vibrating abnormally. Additionally, there was a clicking sound while turning the steering wheel in either direction. The cause of the failure was not yet determined. The failure mileage was 114,000. VIN tool confirms parts not available.
Mfg Campaign: 11609680
Recall Date: Aug 20, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I shift the car into reverse, the screen turns blue, rendering the camera completely unusable. This malfunction is extremely concerning as it creates a significant hazard when backing up, particularly in areas with pedestrians or other vehicles. The inability to see what is behind my car puts me and others at serious risk. Without a functioning rearview camera, I am at risk of accidentally hitting a person, especially a child or someone walking behind my vehicle. The blue screen also makes it difficult to judge the proximity of other cars or obstacles, increasing the likelihood of a collision. There was a recall issued for this exact issue in September 2023. My car was inspected by a Nissan dealership as part of this recall; however, no parts were replaced during the inspection. Despite the recall service, the issue with the rearview camera persists and is causing considerable concern. Given the severity of the problem and its potential to cause accidents, I believe the recall was insufficient in addressing the underlying issue. Simply inspecting the camera without replacing any parts has not resolved the problem
Corrective Action:
When I shift the car into reverse, the screen turns blue, rendering the camera completely unusable. This malfunction is extremely concerning as it creates a significant hazard when backing up, particularly in areas with pedestrians or other vehicles. The inability to see what is behind my car puts me and others at serious risk. Without a functioning rearview camera, I am at risk of accidentally hitting a person, especially a child or someone walking behind my vehicle. The blue screen also makes it difficult to judge the proximity of other cars or obstacles, increasing the likelihood of a collision. There was a recall issued for this exact issue in September 2023. My car was inspected by a Nissan dealership as part of this recall; however, no parts were replaced during the inspection. Despite the recall service, the issue with the rearview camera persists and is causing considerable concern. Given the severity of the problem and its potential to cause accidents, I believe the recall was insufficient in addressing the underlying issue. Simply inspecting the camera without replacing any parts has not resolved the problem
Additional Notes:
When I shift the car into reverse, the screen turns blue, rendering the camera completely unusable. This malfunction is extremely concerning as it creates a significant hazard when backing up, particularly in areas with pedestrians or other vehicles. The inability to see what is behind my car puts me and others at serious risk. Without a functioning rearview camera, I am at risk of accidentally hitting a person, especially a child or someone walking behind my vehicle. The blue screen also makes it difficult to judge the proximity of other cars or obstacles, increasing the likelihood of a collision. There was a recall issued for this exact issue in September 2023. My car was inspected by a Nissan dealership as part of this recall; however, no parts were replaced during the inspection. Despite the recall service, the issue with the rearview camera persists and is causing considerable concern. Given the severity of the problem and its potential to cause accidents, I believe the recall was insufficient in addressing the underlying issue. Simply inspecting the camera without replacing any parts has not resolved the problem
Mfg Campaign: 11609477
Recall Date: Aug 19, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Still no fixture for the tie rods its been a year this is rediciolous its the second time i had them replaced
Corrective Action:
Still no fixture for the tie rods its been a year this is rediciolous its the second time i had them replaced
Additional Notes:
Still no fixture for the tie rods its been a year this is rediciolous its the second time i had them replaced
Mfg Campaign: 11609574
Recall Date: Aug 19, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I bought my car in June 2023 and I’ve been having problems with my steering wheel. The dealership's goal was to fix that issue. They said they fixed it, but I’ve been having the same issue since I bought the car. They had me pay a $500 deductible to fix the same issue since I bought it. Today is August 15, and they haven’t offered to fix it. I believe they are taking advantage of the fact that I’m young, and I'm very aware that I’m paying $27,000 for this car. Please help me I believe the previous owner lied about what was wrong with the car an I was sold a car with unseen issue that the dealership fails to disclose to me, I believe fail to hold there end of the contract.
Corrective Action:
I bought my car in June 2023 and I’ve been having problems with my steering wheel. The dealership's goal was to fix that issue. They said they fixed it, but I’ve been having the same issue since I bought the car. They had me pay a $500 deductible to fix the same issue since I bought it. Today is August 15, and they haven’t offered to fix it. I believe they are taking advantage of the fact that I’m young, and I'm very aware that I’m paying $27,000 for this car. Please help me I believe the previous owner lied about what was wrong with the car an I was sold a car with unseen issue that the dealership fails to disclose to me, I believe fail to hold there end of the contract.
Additional Notes:
I bought my car in June 2023 and I’ve been having problems with my steering wheel. The dealership's goal was to fix that issue. They said they fixed it, but I’ve been having the same issue since I bought the car. They had me pay a $500 deductible to fix the same issue since I bought it. Today is August 15, and they haven’t offered to fix it. I believe they are taking advantage of the fact that I’m young, and I'm very aware that I’m paying $27,000 for this car. Please help me I believe the previous owner lied about what was wrong with the car an I was sold a car with unseen issue that the dealership fails to disclose to me, I believe fail to hold there end of the contract.
Mfg Campaign: 11608811
Recall Date: Aug 15, 2024
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I bought my car in June 2023 and I’ve been having problems with my steering wheel. The dealership's goal was to fix that issue. They said they fixed it, but I’ve been having the same issue since I bought the car. They had me pay a $500 deductible to fix the same issue since I bought it. Today is August 15, and they haven’t offered to fix it. I believe they are taking advantage of the fact that I’m young, and I'm very aware that I’m paying $27,000 for this car. Please help me I believe the previous owner lied about what was wrong with the car an I was sold a car with unseen issue that the dealership fails to disclose to me, I believe fail to hold there end of the contract.
Corrective Action:
I bought my car in June 2023 and I’ve been having problems with my steering wheel. The dealership's goal was to fix that issue. They said they fixed it, but I’ve been having the same issue since I bought the car. They had me pay a $500 deductible to fix the same issue since I bought it. Today is August 15, and they haven’t offered to fix it. I believe they are taking advantage of the fact that I’m young, and I'm very aware that I’m paying $27,000 for this car. Please help me I believe the previous owner lied about what was wrong with the car an I was sold a car with unseen issue that the dealership fails to disclose to me, I believe fail to hold there end of the contract.
Additional Notes:
I bought my car in June 2023 and I’ve been having problems with my steering wheel. The dealership's goal was to fix that issue. They said they fixed it, but I’ve been having the same issue since I bought the car. They had me pay a $500 deductible to fix the same issue since I bought it. Today is August 15, and they haven’t offered to fix it. I believe they are taking advantage of the fact that I’m young, and I'm very aware that I’m paying $27,000 for this car. Please help me I believe the previous owner lied about what was wrong with the car an I was sold a car with unseen issue that the dealership fails to disclose to me, I believe fail to hold there end of the contract.
Mfg Campaign: 11608811
Recall Date: Aug 15, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought my car in June 2023 and I’ve been having problems with my steering wheel. The dealership's goal was to fix that issue. They said they fixed it, but I’ve been having the same issue since I bought the car. They had me pay a $500 deductible to fix the same issue since I bought it. Today is August 15, and they haven’t offered to fix it. I believe they are taking advantage of the fact that I’m young, and I'm very aware that I’m paying $27,000 for this car. Please help me I believe the previous owner lied about what was wrong with the car an I was sold a car with unseen issue that the dealership fails to disclose to me, I believe fail to hold there end of the contract.
Corrective Action:
I bought my car in June 2023 and I’ve been having problems with my steering wheel. The dealership's goal was to fix that issue. They said they fixed it, but I’ve been having the same issue since I bought the car. They had me pay a $500 deductible to fix the same issue since I bought it. Today is August 15, and they haven’t offered to fix it. I believe they are taking advantage of the fact that I’m young, and I'm very aware that I’m paying $27,000 for this car. Please help me I believe the previous owner lied about what was wrong with the car an I was sold a car with unseen issue that the dealership fails to disclose to me, I believe fail to hold there end of the contract.
Additional Notes:
I bought my car in June 2023 and I’ve been having problems with my steering wheel. The dealership's goal was to fix that issue. They said they fixed it, but I’ve been having the same issue since I bought the car. They had me pay a $500 deductible to fix the same issue since I bought it. Today is August 15, and they haven’t offered to fix it. I believe they are taking advantage of the fact that I’m young, and I'm very aware that I’m paying $27,000 for this car. Please help me I believe the previous owner lied about what was wrong with the car an I was sold a car with unseen issue that the dealership fails to disclose to me, I believe fail to hold there end of the contract.
Mfg Campaign: 11608811
Recall Date: Aug 15, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I got a recall notice on the tie rods of my car the recall started in August 2023 it is now August 2024 and the dealership states to me that they still do not have the parts to fix my recall
Corrective Action:
I got a recall notice on the tie rods of my car the recall started in August 2023 it is now August 2024 and the dealership states to me that they still do not have the parts to fix my recall
Additional Notes:
I got a recall notice on the tie rods of my car the recall started in August 2023 it is now August 2024 and the dealership states to me that they still do not have the parts to fix my recall
Mfg Campaign: 11606486
Recall Date: Aug 5, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Numbers: 23V581000 (Steering). The contact stated that while driving at an undisclosed speed, the vehicle became difficult to steer. The vehicle was taken to an unknown dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact continued driving the vehicle however, the vehicle was difficult to steer. The vehicle was taken to a different dealer, Pat Fischer Nissan (1128 S Hopkins Ave, Titusville, FL 32780) where it was determined that the tie rod and steering rack needed to be replaced. The repair was pending and the vehicle remained with the dealer. The manufacturer was made aware of the failure. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Numbers: 23V581000 (Steering). The contact stated that while driving at an undisclosed speed, the vehicle became difficult to steer. The vehicle was taken to an unknown dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact continued driving the vehicle however, the vehicle was difficult to steer. The vehicle was taken to a different dealer, Pat Fischer Nissan (1128 S Hopkins Ave, Titusville, FL 32780) where it was determined that the tie rod and steering rack needed to be replaced. The repair was pending and the vehicle remained with the dealer. The manufacturer was made aware of the failure. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Numbers: 23V581000 (Steering). The contact stated that while driving at an undisclosed speed, the vehicle became difficult to steer. The vehicle was taken to an unknown dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact continued driving the vehicle however, the vehicle was difficult to steer. The vehicle was taken to a different dealer, Pat Fischer Nissan (1128 S Hopkins Ave, Titusville, FL 32780) where it was determined that the tie rod and steering rack needed to be replaced. The repair was pending and the vehicle remained with the dealer. The manufacturer was made aware of the failure. The failure mileage was 80,000.
Mfg Campaign: 11603778
Recall Date: Jul 22, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
MAJOR SAFETY ISSUE. For over a year (with a tie rod unresolved recall due to a "national back order") my young son's Nissan Sentra has consistently made noises and vibrations when he turns at low speeds. My husband repeatedly called the local Nissan Dealership in Pensacola, Sandy Sansing Nissan, citing the recall and the issues he was having but was offered no fix. My son was/is having actual safety issues related to the faulty tie rod. We went dealership on January 5, 2024 where they claimed that they fixed the recall, but after, my son noticed no change. Last week July 17, 2024, my son took his Sentra to our local mechanic who we've used and trust for over 20 years, thinking it needed brakes/rotors because the vibration and noise had gotten worse/different. Our local mechanic told him his brakes/rotors were fine but upon inspection said it needed new Rack and Pinion steering, front lower control arms, and left/right CV axles total cost $4600. That afternoon I called the Nissan Dealership, knowing these were related to the recall, and told them what our mechanic said and that we needed the next available appointment. The next morning, Nissan says he needs a new subframe (which he does not need) AND steering rack $5,117.49, Alignment $130 and both CV Axles, but for triple the price that our mechanic quoted. Nissan's total was $9000, and our Nissan service advisor looked up and told us on January 4, they couldn't have fixed the recall since the part isn't available. Now, since the recalled tie rods (that were never fixed) are bad (and the tie rods are directly connected to the steering rack), they have damaged the steering rack. This is my son's first car he financed, and he was so proud of it. The excitement has become a safety nightmare for our whole family. Nissan, please show your customers some integrity. $9,000 bill, but no fix for the recall that caused the issues and could literally cause him (and others) to lose control of the steering at any point and crash?
Corrective Action:
MAJOR SAFETY ISSUE. For over a year (with a tie rod unresolved recall due to a "national back order") my young son's Nissan Sentra has consistently made noises and vibrations when he turns at low speeds. My husband repeatedly called the local Nissan Dealership in Pensacola, Sandy Sansing Nissan, citing the recall and the issues he was having but was offered no fix. My son was/is having actual safety issues related to the faulty tie rod. We went dealership on January 5, 2024 where they claimed that they fixed the recall, but after, my son noticed no change. Last week July 17, 2024, my son took his Sentra to our local mechanic who we've used and trust for over 20 years, thinking it needed brakes/rotors because the vibration and noise had gotten worse/different. Our local mechanic told him his brakes/rotors were fine but upon inspection said it needed new Rack and Pinion steering, front lower control arms, and left/right CV axles total cost $4600. That afternoon I called the Nissan Dealership, knowing these were related to the recall, and told them what our mechanic said and that we needed the next available appointment. The next morning, Nissan says he needs a new subframe (which he does not need) AND steering rack $5,117.49, Alignment $130 and both CV Axles, but for triple the price that our mechanic quoted. Nissan's total was $9000, and our Nissan service advisor looked up and told us on January 4, they couldn't have fixed the recall since the part isn't available. Now, since the recalled tie rods (that were never fixed) are bad (and the tie rods are directly connected to the steering rack), they have damaged the steering rack. This is my son's first car he financed, and he was so proud of it. The excitement has become a safety nightmare for our whole family. Nissan, please show your customers some integrity. $9,000 bill, but no fix for the recall that caused the issues and could literally cause him (and others) to lose control of the steering at any point and crash?
Additional Notes:
MAJOR SAFETY ISSUE. For over a year (with a tie rod unresolved recall due to a "national back order") my young son's Nissan Sentra has consistently made noises and vibrations when he turns at low speeds. My husband repeatedly called the local Nissan Dealership in Pensacola, Sandy Sansing Nissan, citing the recall and the issues he was having but was offered no fix. My son was/is having actual safety issues related to the faulty tie rod. We went dealership on January 5, 2024 where they claimed that they fixed the recall, but after, my son noticed no change. Last week July 17, 2024, my son took his Sentra to our local mechanic who we've used and trust for over 20 years, thinking it needed brakes/rotors because the vibration and noise had gotten worse/different. Our local mechanic told him his brakes/rotors were fine but upon inspection said it needed new Rack and Pinion steering, front lower control arms, and left/right CV axles total cost $4600. That afternoon I called the Nissan Dealership, knowing these were related to the recall, and told them what our mechanic said and that we needed the next available appointment. The next morning, Nissan says he needs a new subframe (which he does not need) AND steering rack $5,117.49, Alignment $130 and both CV Axles, but for triple the price that our mechanic quoted. Nissan's total was $9000, and our Nissan service advisor looked up and told us on January 4, they couldn't have fixed the recall since the part isn't available. Now, since the recalled tie rods (that were never fixed) are bad (and the tie rods are directly connected to the steering rack), they have damaged the steering rack. This is my son's first car he financed, and he was so proud of it. The excitement has become a safety nightmare for our whole family. Nissan, please show your customers some integrity. $9,000 bill, but no fix for the recall that caused the issues and could literally cause him (and others) to lose control of the steering at any point and crash?
Mfg Campaign: 11603892
Recall Date: Jul 22, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The door lock actuators on both of my rear doors suddenly no longer work. When I hit the button to lock all doors, only my 2 front doors lock. My cars 3 year warranty expired about 5 months ago and I have under 19,000 miles on the odometer. This is a safety issue. What if a carjacker walked up to my car while I’m in it, I lock the doors, and my back doors don’t lock. I could be killed. Not only that, but my car alarm does not even trigger when I open the back door after locking the car with my key fob!!! AND, I cannot find any 3rd party manufacturers of the needed replacement parts for this issue!!! So Nissan makes additional money off customers who have no other option than to purchase their defective parts for replacement, and the owner REMAINS stuck with the same defective OEM parts after paying hundreds (thousands?) for the required repairs. So Nissan is incentivized to NOT fix this problem, as they instead make more money off of it. Do a quick Google search and other 2020+ Sentra owners are experiencing the same issue. Unacceptable. Nissan needs to manufacture a replacement version of these door lock actuators that are not defective and issue a recall. Thank you for your time.
Corrective Action:
The door lock actuators on both of my rear doors suddenly no longer work. When I hit the button to lock all doors, only my 2 front doors lock. My cars 3 year warranty expired about 5 months ago and I have under 19,000 miles on the odometer. This is a safety issue. What if a carjacker walked up to my car while I’m in it, I lock the doors, and my back doors don’t lock. I could be killed. Not only that, but my car alarm does not even trigger when I open the back door after locking the car with my key fob!!! AND, I cannot find any 3rd party manufacturers of the needed replacement parts for this issue!!! So Nissan makes additional money off customers who have no other option than to purchase their defective parts for replacement, and the owner REMAINS stuck with the same defective OEM parts after paying hundreds (thousands?) for the required repairs. So Nissan is incentivized to NOT fix this problem, as they instead make more money off of it. Do a quick Google search and other 2020+ Sentra owners are experiencing the same issue. Unacceptable. Nissan needs to manufacture a replacement version of these door lock actuators that are not defective and issue a recall. Thank you for your time.
Additional Notes:
The door lock actuators on both of my rear doors suddenly no longer work. When I hit the button to lock all doors, only my 2 front doors lock. My cars 3 year warranty expired about 5 months ago and I have under 19,000 miles on the odometer. This is a safety issue. What if a carjacker walked up to my car while I’m in it, I lock the doors, and my back doors don’t lock. I could be killed. Not only that, but my car alarm does not even trigger when I open the back door after locking the car with my key fob!!! AND, I cannot find any 3rd party manufacturers of the needed replacement parts for this issue!!! So Nissan makes additional money off customers who have no other option than to purchase their defective parts for replacement, and the owner REMAINS stuck with the same defective OEM parts after paying hundreds (thousands?) for the required repairs. So Nissan is incentivized to NOT fix this problem, as they instead make more money off of it. Do a quick Google search and other 2020+ Sentra owners are experiencing the same issue. Unacceptable. Nissan needs to manufacture a replacement version of these door lock actuators that are not defective and issue a recall. Thank you for your time.
Mfg Campaign: 11603281
Recall Date: Jul 18, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The electrical system is a nightmare in this vehicle. My automatic emergency braking system was activating while I was going 60mph on the highway with no vehicles or reasons to have this feature activate. It happened on numerous occasions. I had passengers in the car and they witnessed it. It was very alarming to be cruising along at 50+ mph and the braking system jolted the car to a stop. I also had to replace the battery twice. Had to purchase a portable jump starter. Had to replace alternator. None of these things should be an issue with a 36 mo lease I complained numerous times how I felt the car was a death trap. I asked for a loaner if I left car since it’s a safety hazard and I’m sickly and must get to my dr appts. I was told by dealer that’s not their problem. I broke down at night alone at least 5 times. My gas said a quarter tank yet I broke down for no gas. The radio volume knob never worked. The driver rear door never locked. System malfunction wld constantly flash on my screen. The car made a ticking noise inside when shut down. My heater didn’t work. I opened 2 consumer affairs claims. They put me off everyday. The girl Tyler did NOTHING. This car is a death trap. I think the dealer knew it had electrical problems. I kept car past end of lease for legal proof. I continued to pay. Finally I gave up. 5 hrs b4 inspection they sent a tow truck to take vehicle. I lost all belongings in trunk. They were still using my registration and never contacted me or returned calls or sent any letter to get my belongings. They kept new battery and battery jumper. Plz I need help. Nissan has been nasty to me and my [XXX] mom and instead of offering some money back they want to put me in collections for $1500 for mileage. Which I kept paying lease Plz help us. Nissan resold vehicle. Someone is going to die in that car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The electrical system is a nightmare in this vehicle. My automatic emergency braking system was activating while I was going 60mph on the highway with no vehicles or reasons to have this feature activate. It happened on numerous occasions. I had passengers in the car and they witnessed it. It was very alarming to be cruising along at 50+ mph and the braking system jolted the car to a stop. I also had to replace the battery twice. Had to purchase a portable jump starter. Had to replace alternator. None of these things should be an issue with a 36 mo lease I complained numerous times how I felt the car was a death trap. I asked for a loaner if I left car since it’s a safety hazard and I’m sickly and must get to my dr appts. I was told by dealer that’s not their problem. I broke down at night alone at least 5 times. My gas said a quarter tank yet I broke down for no gas. The radio volume knob never worked. The driver rear door never locked. System malfunction wld constantly flash on my screen. The car made a ticking noise inside when shut down. My heater didn’t work. I opened 2 consumer affairs claims. They put me off everyday. The girl Tyler did NOTHING. This car is a death trap. I think the dealer knew it had electrical problems. I kept car past end of lease for legal proof. I continued to pay. Finally I gave up. 5 hrs b4 inspection they sent a tow truck to take vehicle. I lost all belongings in trunk. They were still using my registration and never contacted me or returned calls or sent any letter to get my belongings. They kept new battery and battery jumper. Plz I need help. Nissan has been nasty to me and my [XXX] mom and instead of offering some money back they want to put me in collections for $1500 for mileage. Which I kept paying lease Plz help us. Nissan resold vehicle. Someone is going to die in that car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The electrical system is a nightmare in this vehicle. My automatic emergency braking system was activating while I was going 60mph on the highway with no vehicles or reasons to have this feature activate. It happened on numerous occasions. I had passengers in the car and they witnessed it. It was very alarming to be cruising along at 50+ mph and the braking system jolted the car to a stop. I also had to replace the battery twice. Had to purchase a portable jump starter. Had to replace alternator. None of these things should be an issue with a 36 mo lease I complained numerous times how I felt the car was a death trap. I asked for a loaner if I left car since it’s a safety hazard and I’m sickly and must get to my dr appts. I was told by dealer that’s not their problem. I broke down at night alone at least 5 times. My gas said a quarter tank yet I broke down for no gas. The radio volume knob never worked. The driver rear door never locked. System malfunction wld constantly flash on my screen. The car made a ticking noise inside when shut down. My heater didn’t work. I opened 2 consumer affairs claims. They put me off everyday. The girl Tyler did NOTHING. This car is a death trap. I think the dealer knew it had electrical problems. I kept car past end of lease for legal proof. I continued to pay. Finally I gave up. 5 hrs b4 inspection they sent a tow truck to take vehicle. I lost all belongings in trunk. They were still using my registration and never contacted me or returned calls or sent any letter to get my belongings. They kept new battery and battery jumper. Plz I need help. Nissan has been nasty to me and my [XXX] mom and instead of offering some money back they want to put me in collections for $1500 for mileage. Which I kept paying lease Plz help us. Nissan resold vehicle. Someone is going to die in that car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11601273
Recall Date: Jul 11, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The electrical system is a nightmare in this vehicle. My automatic emergency braking system was activating while I was going 60mph on the highway with no vehicles or reasons to have this feature activate. It happened on numerous occasions. I had passengers in the car and they witnessed it. It was very alarming to be cruising along at 50+ mph and the braking system jolted the car to a stop. I also had to replace the battery twice. Had to purchase a portable jump starter. Had to replace alternator. None of these things should be an issue with a 36 mo lease I complained numerous times how I felt the car was a death trap. I asked for a loaner if I left car since it’s a safety hazard and I’m sickly and must get to my dr appts. I was told by dealer that’s not their problem. I broke down at night alone at least 5 times. My gas said a quarter tank yet I broke down for no gas. The radio volume knob never worked. The driver rear door never locked. System malfunction wld constantly flash on my screen. The car made a ticking noise inside when shut down. My heater didn’t work. I opened 2 consumer affairs claims. They put me off everyday. The girl Tyler did NOTHING. This car is a death trap. I think the dealer knew it had electrical problems. I kept car past end of lease for legal proof. I continued to pay. Finally I gave up. 5 hrs b4 inspection they sent a tow truck to take vehicle. I lost all belongings in trunk. They were still using my registration and never contacted me or returned calls or sent any letter to get my belongings. They kept new battery and battery jumper. Plz I need help. Nissan has been nasty to me and my [XXX] mom and instead of offering some money back they want to put me in collections for $1500 for mileage. Which I kept paying lease Plz help us. Nissan resold vehicle. Someone is going to die in that car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The electrical system is a nightmare in this vehicle. My automatic emergency braking system was activating while I was going 60mph on the highway with no vehicles or reasons to have this feature activate. It happened on numerous occasions. I had passengers in the car and they witnessed it. It was very alarming to be cruising along at 50+ mph and the braking system jolted the car to a stop. I also had to replace the battery twice. Had to purchase a portable jump starter. Had to replace alternator. None of these things should be an issue with a 36 mo lease I complained numerous times how I felt the car was a death trap. I asked for a loaner if I left car since it’s a safety hazard and I’m sickly and must get to my dr appts. I was told by dealer that’s not their problem. I broke down at night alone at least 5 times. My gas said a quarter tank yet I broke down for no gas. The radio volume knob never worked. The driver rear door never locked. System malfunction wld constantly flash on my screen. The car made a ticking noise inside when shut down. My heater didn’t work. I opened 2 consumer affairs claims. They put me off everyday. The girl Tyler did NOTHING. This car is a death trap. I think the dealer knew it had electrical problems. I kept car past end of lease for legal proof. I continued to pay. Finally I gave up. 5 hrs b4 inspection they sent a tow truck to take vehicle. I lost all belongings in trunk. They were still using my registration and never contacted me or returned calls or sent any letter to get my belongings. They kept new battery and battery jumper. Plz I need help. Nissan has been nasty to me and my [XXX] mom and instead of offering some money back they want to put me in collections for $1500 for mileage. Which I kept paying lease Plz help us. Nissan resold vehicle. Someone is going to die in that car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The electrical system is a nightmare in this vehicle. My automatic emergency braking system was activating while I was going 60mph on the highway with no vehicles or reasons to have this feature activate. It happened on numerous occasions. I had passengers in the car and they witnessed it. It was very alarming to be cruising along at 50+ mph and the braking system jolted the car to a stop. I also had to replace the battery twice. Had to purchase a portable jump starter. Had to replace alternator. None of these things should be an issue with a 36 mo lease I complained numerous times how I felt the car was a death trap. I asked for a loaner if I left car since it’s a safety hazard and I’m sickly and must get to my dr appts. I was told by dealer that’s not their problem. I broke down at night alone at least 5 times. My gas said a quarter tank yet I broke down for no gas. The radio volume knob never worked. The driver rear door never locked. System malfunction wld constantly flash on my screen. The car made a ticking noise inside when shut down. My heater didn’t work. I opened 2 consumer affairs claims. They put me off everyday. The girl Tyler did NOTHING. This car is a death trap. I think the dealer knew it had electrical problems. I kept car past end of lease for legal proof. I continued to pay. Finally I gave up. 5 hrs b4 inspection they sent a tow truck to take vehicle. I lost all belongings in trunk. They were still using my registration and never contacted me or returned calls or sent any letter to get my belongings. They kept new battery and battery jumper. Plz I need help. Nissan has been nasty to me and my [XXX] mom and instead of offering some money back they want to put me in collections for $1500 for mileage. Which I kept paying lease Plz help us. Nissan resold vehicle. Someone is going to die in that car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11601273
Recall Date: Jul 11, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The electrical system is a nightmare in this vehicle. My automatic emergency braking system was activating while I was going 60mph on the highway with no vehicles or reasons to have this feature activate. It happened on numerous occasions. I had passengers in the car and they witnessed it. It was very alarming to be cruising along at 50+ mph and the braking system jolted the car to a stop. I also had to replace the battery twice. Had to purchase a portable jump starter. Had to replace alternator. None of these things should be an issue with a 36 mo lease I complained numerous times how I felt the car was a death trap. I asked for a loaner if I left car since it’s a safety hazard and I’m sickly and must get to my dr appts. I was told by dealer that’s not their problem. I broke down at night alone at least 5 times. My gas said a quarter tank yet I broke down for no gas. The radio volume knob never worked. The driver rear door never locked. System malfunction wld constantly flash on my screen. The car made a ticking noise inside when shut down. My heater didn’t work. I opened 2 consumer affairs claims. They put me off everyday. The girl Tyler did NOTHING. This car is a death trap. I think the dealer knew it had electrical problems. I kept car past end of lease for legal proof. I continued to pay. Finally I gave up. 5 hrs b4 inspection they sent a tow truck to take vehicle. I lost all belongings in trunk. They were still using my registration and never contacted me or returned calls or sent any letter to get my belongings. They kept new battery and battery jumper. Plz I need help. Nissan has been nasty to me and my [XXX] mom and instead of offering some money back they want to put me in collections for $1500 for mileage. Which I kept paying lease Plz help us. Nissan resold vehicle. Someone is going to die in that car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The electrical system is a nightmare in this vehicle. My automatic emergency braking system was activating while I was going 60mph on the highway with no vehicles or reasons to have this feature activate. It happened on numerous occasions. I had passengers in the car and they witnessed it. It was very alarming to be cruising along at 50+ mph and the braking system jolted the car to a stop. I also had to replace the battery twice. Had to purchase a portable jump starter. Had to replace alternator. None of these things should be an issue with a 36 mo lease I complained numerous times how I felt the car was a death trap. I asked for a loaner if I left car since it’s a safety hazard and I’m sickly and must get to my dr appts. I was told by dealer that’s not their problem. I broke down at night alone at least 5 times. My gas said a quarter tank yet I broke down for no gas. The radio volume knob never worked. The driver rear door never locked. System malfunction wld constantly flash on my screen. The car made a ticking noise inside when shut down. My heater didn’t work. I opened 2 consumer affairs claims. They put me off everyday. The girl Tyler did NOTHING. This car is a death trap. I think the dealer knew it had electrical problems. I kept car past end of lease for legal proof. I continued to pay. Finally I gave up. 5 hrs b4 inspection they sent a tow truck to take vehicle. I lost all belongings in trunk. They were still using my registration and never contacted me or returned calls or sent any letter to get my belongings. They kept new battery and battery jumper. Plz I need help. Nissan has been nasty to me and my [XXX] mom and instead of offering some money back they want to put me in collections for $1500 for mileage. Which I kept paying lease Plz help us. Nissan resold vehicle. Someone is going to die in that car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The electrical system is a nightmare in this vehicle. My automatic emergency braking system was activating while I was going 60mph on the highway with no vehicles or reasons to have this feature activate. It happened on numerous occasions. I had passengers in the car and they witnessed it. It was very alarming to be cruising along at 50+ mph and the braking system jolted the car to a stop. I also had to replace the battery twice. Had to purchase a portable jump starter. Had to replace alternator. None of these things should be an issue with a 36 mo lease I complained numerous times how I felt the car was a death trap. I asked for a loaner if I left car since it’s a safety hazard and I’m sickly and must get to my dr appts. I was told by dealer that’s not their problem. I broke down at night alone at least 5 times. My gas said a quarter tank yet I broke down for no gas. The radio volume knob never worked. The driver rear door never locked. System malfunction wld constantly flash on my screen. The car made a ticking noise inside when shut down. My heater didn’t work. I opened 2 consumer affairs claims. They put me off everyday. The girl Tyler did NOTHING. This car is a death trap. I think the dealer knew it had electrical problems. I kept car past end of lease for legal proof. I continued to pay. Finally I gave up. 5 hrs b4 inspection they sent a tow truck to take vehicle. I lost all belongings in trunk. They were still using my registration and never contacted me or returned calls or sent any letter to get my belongings. They kept new battery and battery jumper. Plz I need help. Nissan has been nasty to me and my [XXX] mom and instead of offering some money back they want to put me in collections for $1500 for mileage. Which I kept paying lease Plz help us. Nissan resold vehicle. Someone is going to die in that car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11601273
Recall Date: Jul 11, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11600472
Recall Date: Jul 9, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. The contact stated that the word "Malfunction" was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the brake light switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. The contact stated that the word "Malfunction" was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the brake light switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. The contact stated that the word "Malfunction" was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the brake light switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Mfg Campaign: 11599299
Recall Date: Jul 5, 2024
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. The contact stated that the word "Malfunction" was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the brake light switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. The contact stated that the word "Malfunction" was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the brake light switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. The contact stated that the word "Malfunction" was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the brake light switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Mfg Campaign: 11599299
Recall Date: Jul 5, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The wheel keeps turning to the right and won't go straight. The wheel makes a clicking noise when it turns. It seems to be something to do with the steering column. Must keep turning the steering wheel to the left for it to work properly. I have replaced the steering gear assembly at my own expense, but the problem has not improved, proving to be a design issue near the tire and tie rod. I'm sure the sound is coming from near the tire and tie rod. Yes. I found the recall notice but no solution was given. There doesn't seem to be any plan to fix this design flaw? I need to file a complaint!
Corrective Action:
The wheel keeps turning to the right and won't go straight. The wheel makes a clicking noise when it turns. It seems to be something to do with the steering column. Must keep turning the steering wheel to the left for it to work properly. I have replaced the steering gear assembly at my own expense, but the problem has not improved, proving to be a design issue near the tire and tie rod. I'm sure the sound is coming from near the tire and tie rod. Yes. I found the recall notice but no solution was given. There doesn't seem to be any plan to fix this design flaw? I need to file a complaint!
Additional Notes:
The wheel keeps turning to the right and won't go straight. The wheel makes a clicking noise when it turns. It seems to be something to do with the steering column. Must keep turning the steering wheel to the left for it to work properly. I have replaced the steering gear assembly at my own expense, but the problem has not improved, proving to be a design issue near the tire and tie rod. I'm sure the sound is coming from near the tire and tie rod. Yes. I found the recall notice but no solution was given. There doesn't seem to be any plan to fix this design flaw? I need to file a complaint!
Mfg Campaign: 11598895
Recall Date: Jul 4, 2024
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
The wheel keeps turning to the right and won't go straight. The wheel makes a clicking noise when it turns. It seems to be something to do with the steering column. Must keep turning the steering wheel to the left for it to work properly. I have replaced the steering gear assembly at my own expense, but the problem has not improved, proving to be a design issue near the tire and tie rod. I'm sure the sound is coming from near the tire and tie rod. Yes. I found the recall notice but no solution was given. There doesn't seem to be any plan to fix this design flaw? I need to file a complaint!
Corrective Action:
The wheel keeps turning to the right and won't go straight. The wheel makes a clicking noise when it turns. It seems to be something to do with the steering column. Must keep turning the steering wheel to the left for it to work properly. I have replaced the steering gear assembly at my own expense, but the problem has not improved, proving to be a design issue near the tire and tie rod. I'm sure the sound is coming from near the tire and tie rod. Yes. I found the recall notice but no solution was given. There doesn't seem to be any plan to fix this design flaw? I need to file a complaint!
Additional Notes:
The wheel keeps turning to the right and won't go straight. The wheel makes a clicking noise when it turns. It seems to be something to do with the steering column. Must keep turning the steering wheel to the left for it to work properly. I have replaced the steering gear assembly at my own expense, but the problem has not improved, proving to be a design issue near the tire and tie rod. I'm sure the sound is coming from near the tire and tie rod. Yes. I found the recall notice but no solution was given. There doesn't seem to be any plan to fix this design flaw? I need to file a complaint!
Mfg Campaign: 11598895
Recall Date: Jul 4, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Malfunction Brakes from glares on the road (especially in the rain) And now has a Malfunction warning.
Corrective Action:
Malfunction Brakes from glares on the road (especially in the rain) And now has a Malfunction warning.
Additional Notes:
Malfunction Brakes from glares on the road (especially in the rain) And now has a Malfunction warning.
Mfg Campaign: 11595844
Recall Date: Jun 22, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My front passenger tire rod on my Nissan broke while backing it up out of my driveway in Gillette,Wy. So I contacted the Nissan dealer in Casper,WY and they informed it was on a recall. So I had Quality Auto in Gillette, Wy take it to Vista Nissan in Casper, Wy and they informed me that they could not fix it because Quality Auto welded the tire rod together to get it on to the trailer.
Corrective Action:
My front passenger tire rod on my Nissan broke while backing it up out of my driveway in Gillette,Wy. So I contacted the Nissan dealer in Casper,WY and they informed it was on a recall. So I had Quality Auto in Gillette, Wy take it to Vista Nissan in Casper, Wy and they informed me that they could not fix it because Quality Auto welded the tire rod together to get it on to the trailer.
Additional Notes:
My front passenger tire rod on my Nissan broke while backing it up out of my driveway in Gillette,Wy. So I contacted the Nissan dealer in Casper,WY and they informed it was on a recall. So I had Quality Auto in Gillette, Wy take it to Vista Nissan in Casper, Wy and they informed me that they could not fix it because Quality Auto welded the tire rod together to get it on to the trailer.
Mfg Campaign: 11594487
Recall Date: Jun 14, 2024
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Valencia, CA • 36 yrs
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