Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23C3
Recall Date: Sep 8, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23B3
Recall Date: Aug 15, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Sentra vehicles, equipped with LED headlights. The right-hand headlight aim may be misaligned. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R20B4
Recall Date: Apr 13, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PM985
Recall Date: Jun 17, 2021
Consumer Complaints
294 ComplaintsNissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
My front passenger tire rod on my Nissan broke while backing it up out of my driveway in Gillette,Wy. So I contacted the Nissan dealer in Casper,WY and they informed it was on a recall. So I had Quality Auto in Gillette, Wy take it to Vista Nissan in Casper, Wy and they informed me that they could not fix it because Quality Auto welded the tire rod together to get it on to the trailer.
Corrective Action:
My front passenger tire rod on my Nissan broke while backing it up out of my driveway in Gillette,Wy. So I contacted the Nissan dealer in Casper,WY and they informed it was on a recall. So I had Quality Auto in Gillette, Wy take it to Vista Nissan in Casper, Wy and they informed me that they could not fix it because Quality Auto welded the tire rod together to get it on to the trailer.
Additional Notes:
My front passenger tire rod on my Nissan broke while backing it up out of my driveway in Gillette,Wy. So I contacted the Nissan dealer in Casper,WY and they informed it was on a recall. So I had Quality Auto in Gillette, Wy take it to Vista Nissan in Casper, Wy and they informed me that they could not fix it because Quality Auto welded the tire rod together to get it on to the trailer.
Mfg Campaign: 11594487
Recall Date: Jun 14, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Windows and locks not working properly, risking trapping passengers or theft.
Corrective Action:
Windows and locks not working properly, risking trapping passengers or theft.
Additional Notes:
Windows and locks not working properly, risking trapping passengers or theft.
Mfg Campaign: 11593146
Recall Date: Jun 7, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
There has been numerous battery drains, can't charge phone without draining battery. I got and error code P062F Internal Control Module EEPROM. ERROR. and a battery power supply error code
Corrective Action:
There has been numerous battery drains, can't charge phone without draining battery. I got and error code P062F Internal Control Module EEPROM. ERROR. and a battery power supply error code
Additional Notes:
There has been numerous battery drains, can't charge phone without draining battery. I got and error code P062F Internal Control Module EEPROM. ERROR. and a battery power supply error code
Mfg Campaign: 11592542
Recall Date: Jun 5, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There has been numerous battery drains, can't charge phone without draining battery. I got and error code P062F Internal Control Module EEPROM. ERROR. and a battery power supply error code
Corrective Action:
There has been numerous battery drains, can't charge phone without draining battery. I got and error code P062F Internal Control Module EEPROM. ERROR. and a battery power supply error code
Additional Notes:
There has been numerous battery drains, can't charge phone without draining battery. I got and error code P062F Internal Control Module EEPROM. ERROR. and a battery power supply error code
Mfg Campaign: 11592542
Recall Date: Jun 5, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There has been numerous battery drains, can't charge phone without draining battery. I got and error code P062F Internal Control Module EEPROM. ERROR. and a battery power supply error code
Corrective Action:
There has been numerous battery drains, can't charge phone without draining battery. I got and error code P062F Internal Control Module EEPROM. ERROR. and a battery power supply error code
Additional Notes:
There has been numerous battery drains, can't charge phone without draining battery. I got and error code P062F Internal Control Module EEPROM. ERROR. and a battery power supply error code
Mfg Campaign: 11592542
Recall Date: Jun 5, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On Sept 25 23 I was driving and the engine light came on the car stalled in traffic and would not move when I tried to go forward the car would not move. I called my insurance roadside service they had to tow the car to the dealer. The dealer said the cause of the problem was the transmission they had to replace the automatic CVT transaxle assembly. These cars need to be recalled because I had a 2018 nissan sentra with the same transmission problem.
Corrective Action:
On Sept 25 23 I was driving and the engine light came on the car stalled in traffic and would not move when I tried to go forward the car would not move. I called my insurance roadside service they had to tow the car to the dealer. The dealer said the cause of the problem was the transmission they had to replace the automatic CVT transaxle assembly. These cars need to be recalled because I had a 2018 nissan sentra with the same transmission problem.
Additional Notes:
On Sept 25 23 I was driving and the engine light came on the car stalled in traffic and would not move when I tried to go forward the car would not move. I called my insurance roadside service they had to tow the car to the dealer. The dealer said the cause of the problem was the transmission they had to replace the automatic CVT transaxle assembly. These cars need to be recalled because I had a 2018 nissan sentra with the same transmission problem.
Mfg Campaign: 11592564
Recall Date: Jun 5, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Bad vibration in steering wheel. Feels extremely unsafe due to tie rods.
Corrective Action:
Bad vibration in steering wheel. Feels extremely unsafe due to tie rods.
Additional Notes:
Bad vibration in steering wheel. Feels extremely unsafe due to tie rods.
Mfg Campaign: 11591449
Recall Date: May 30, 2024
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Bad vibration in steering wheel. Feels extremely unsafe due to tie rods.
Corrective Action:
Bad vibration in steering wheel. Feels extremely unsafe due to tie rods.
Additional Notes:
Bad vibration in steering wheel. Feels extremely unsafe due to tie rods.
Mfg Campaign: 11591449
Recall Date: May 30, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought my car in June23 I’ve been having a lot of issue with the car dealership fail uphold there end of the contract
Corrective Action:
I bought my car in June23 I’ve been having a lot of issue with the car dealership fail uphold there end of the contract
Additional Notes:
I bought my car in June23 I’ve been having a lot of issue with the car dealership fail uphold there end of the contract
Mfg Campaign: 11591189
Recall Date: May 29, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought my car in June23 I’ve been having a lot of issue with the car dealership fail uphold there end of the contract
Corrective Action:
I bought my car in June23 I’ve been having a lot of issue with the car dealership fail uphold there end of the contract
Additional Notes:
I bought my car in June23 I’ve been having a lot of issue with the car dealership fail uphold there end of the contract
Mfg Campaign: 11591189
Recall Date: May 29, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Dealership is refusing to repair recall: NHTSA Recall Number: 23V581000 Manufacturer Recall Number: R23B3 On [XXX] approx [XXX] I backed out of a parking spot in a strip mall parking lot in Oceanside, NY. When I shifted into drive, I completely lost the ability to steer. Luckily I was in a parking lot and was able to avoid a collision with another vehicle or pedestrian. I had my car towed to Nissan of Rockville Centre (Long Island, New York), where they advised that my tie rod broke, which damaged the tire rack, and the repair would be $3200. I was advised to put a claim into my insurance. Upon researching, I found that this part was in fact being recalled for this very issue. Dealership is claiming outside forces, however I was pulling out of a parking spot extremely slowly when this incident occurred, with no potholes or debris in the parking lot that could've caused the damage. Nissan Consumer Affairs and the dealership both have given me the runaround for almost two months waiting on their warranty department to either approve or deny the claim. Meanwhile, I have spent over $4000 on rental vehicles to be able to continue working, still waiting for their decision. This has been going on since late March and it is 5/19/24 at the date of this complaint. My car was inspected when I bought it the lease in January/ February of this year, and has been serviced multiple times without the dealership noting the recall, perhaps because the "remedy is not yet available"? I am thankful that this tie rod didn't snap while I was commuting to work on the Belt Parkway in Brooklyn. Nissan is not taking responsibility for this malfunction and associated damage. They are still in possession of my vehicle since late March, refusing to repair the recalled parts, when I am still receiving email and text alerts from Nissan to have the recall repaired urgently! It already broke and the dealership is blaming me. I am requesting support in having this issue remedied. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Corrective Action:
Dealership is refusing to repair recall: NHTSA Recall Number: 23V581000 Manufacturer Recall Number: R23B3 On [XXX] approx [XXX] I backed out of a parking spot in a strip mall parking lot in Oceanside, NY. When I shifted into drive, I completely lost the ability to steer. Luckily I was in a parking lot and was able to avoid a collision with another vehicle or pedestrian. I had my car towed to Nissan of Rockville Centre (Long Island, New York), where they advised that my tie rod broke, which damaged the tire rack, and the repair would be $3200. I was advised to put a claim into my insurance. Upon researching, I found that this part was in fact being recalled for this very issue. Dealership is claiming outside forces, however I was pulling out of a parking spot extremely slowly when this incident occurred, with no potholes or debris in the parking lot that could've caused the damage. Nissan Consumer Affairs and the dealership both have given me the runaround for almost two months waiting on their warranty department to either approve or deny the claim. Meanwhile, I have spent over $4000 on rental vehicles to be able to continue working, still waiting for their decision. This has been going on since late March and it is 5/19/24 at the date of this complaint. My car was inspected when I bought it the lease in January/ February of this year, and has been serviced multiple times without the dealership noting the recall, perhaps because the "remedy is not yet available"? I am thankful that this tie rod didn't snap while I was commuting to work on the Belt Parkway in Brooklyn. Nissan is not taking responsibility for this malfunction and associated damage. They are still in possession of my vehicle since late March, refusing to repair the recalled parts, when I am still receiving email and text alerts from Nissan to have the recall repaired urgently! It already broke and the dealership is blaming me. I am requesting support in having this issue remedied. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Additional Notes:
Dealership is refusing to repair recall: NHTSA Recall Number: 23V581000 Manufacturer Recall Number: R23B3 On [XXX] approx [XXX] I backed out of a parking spot in a strip mall parking lot in Oceanside, NY. When I shifted into drive, I completely lost the ability to steer. Luckily I was in a parking lot and was able to avoid a collision with another vehicle or pedestrian. I had my car towed to Nissan of Rockville Centre (Long Island, New York), where they advised that my tie rod broke, which damaged the tire rack, and the repair would be $3200. I was advised to put a claim into my insurance. Upon researching, I found that this part was in fact being recalled for this very issue. Dealership is claiming outside forces, however I was pulling out of a parking spot extremely slowly when this incident occurred, with no potholes or debris in the parking lot that could've caused the damage. Nissan Consumer Affairs and the dealership both have given me the runaround for almost two months waiting on their warranty department to either approve or deny the claim. Meanwhile, I have spent over $4000 on rental vehicles to be able to continue working, still waiting for their decision. This has been going on since late March and it is 5/19/24 at the date of this complaint. My car was inspected when I bought it the lease in January/ February of this year, and has been serviced multiple times without the dealership noting the recall, perhaps because the "remedy is not yet available"? I am thankful that this tie rod didn't snap while I was commuting to work on the Belt Parkway in Brooklyn. Nissan is not taking responsibility for this malfunction and associated damage. They are still in possession of my vehicle since late March, refusing to repair the recalled parts, when I am still receiving email and text alerts from Nissan to have the recall repaired urgently! It already broke and the dealership is blaming me. I am requesting support in having this issue remedied. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Mfg Campaign: 11589520
Recall Date: May 19, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering). The contact stated that while driving at various speeds on several occasions, the steering wheel vibrated abnormally. Additionally, the contact observed a popping noise emanating from the steering column while making left and right turns. The vehicle was taken to several dealers however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering). The contact stated that while driving at various speeds on several occasions, the steering wheel vibrated abnormally. Additionally, the contact observed a popping noise emanating from the steering column while making left and right turns. The vehicle was taken to several dealers however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering). The contact stated that while driving at various speeds on several occasions, the steering wheel vibrated abnormally. Additionally, the contact observed a popping noise emanating from the steering column while making left and right turns. The vehicle was taken to several dealers however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.
Mfg Campaign: 11587820
Recall Date: May 9, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated while driving 40-50 MPH, the steering wheel and the vehicle shuddered violently. Additionally, the front wheels were wobbling abnormally. The contact stated that the failure also occurred while driving at a slower speed. The vehicle was taken to the dealer, where it was diagnosed that the tie rod had fractured. The contact stated that the dealer declined to perform an interim repair because the tie rod was not bent; however, the recall remedy involved replacing bent or broken tie rods, free of charge. The contact stated that the failure had been recurring increasingly while driving. The vehicle was taken back to the dealer who declined to perform the interim repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated while driving 40-50 MPH, the steering wheel and the vehicle shuddered violently. Additionally, the front wheels were wobbling abnormally. The contact stated that the failure also occurred while driving at a slower speed. The vehicle was taken to the dealer, where it was diagnosed that the tie rod had fractured. The contact stated that the dealer declined to perform an interim repair because the tie rod was not bent; however, the recall remedy involved replacing bent or broken tie rods, free of charge. The contact stated that the failure had been recurring increasingly while driving. The vehicle was taken back to the dealer who declined to perform the interim repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated while driving 40-50 MPH, the steering wheel and the vehicle shuddered violently. Additionally, the front wheels were wobbling abnormally. The contact stated that the failure also occurred while driving at a slower speed. The vehicle was taken to the dealer, where it was diagnosed that the tie rod had fractured. The contact stated that the dealer declined to perform an interim repair because the tie rod was not bent; however, the recall remedy involved replacing bent or broken tie rods, free of charge. The contact stated that the failure had been recurring increasingly while driving. The vehicle was taken back to the dealer who declined to perform the interim repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Mfg Campaign: 11587855
Recall Date: May 9, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I have been trying to get my car fixed for the tire rod recall and to this date 5/4/2024 they cant fix it and send me on my way this is outrageous i already had this replaced once a few years ago when i was originally leasing this they need to be quicker 9 months really? This isnt okay
Corrective Action:
I have been trying to get my car fixed for the tire rod recall and to this date 5/4/2024 they cant fix it and send me on my way this is outrageous i already had this replaced once a few years ago when i was originally leasing this they need to be quicker 9 months really? This isnt okay
Additional Notes:
I have been trying to get my car fixed for the tire rod recall and to this date 5/4/2024 they cant fix it and send me on my way this is outrageous i already had this replaced once a few years ago when i was originally leasing this they need to be quicker 9 months really? This isnt okay
Mfg Campaign: 11586996
Recall Date: May 4, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 65MPH, and attempting to make a turn, the ESP warning light illuminated, and the tires were slipping without proper traction. The local dealer was contacted. The vehicle was diagnosed, and the contact was informed that an unknown part had failed. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 65MPH, and attempting to make a turn, the ESP warning light illuminated, and the tires were slipping without proper traction. The local dealer was contacted. The vehicle was diagnosed, and the contact was informed that an unknown part had failed. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 65MPH, and attempting to make a turn, the ESP warning light illuminated, and the tires were slipping without proper traction. The local dealer was contacted. The vehicle was diagnosed, and the contact was informed that an unknown part had failed. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11585210
Recall Date: Apr 25, 2024
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact stated that while her son was reversing from a driveway, a Springfield Public School bus crashed into the rear of the vehicle. There was no beeping sound from the camera alerting the driver of an oncoming vehicle. The camera screen was frozen. There were no reported injuries, air bag deployment, or fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Recall Number 23V-628000 (Back Over Prevention). The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact stated that while her son was reversing from a driveway, a Springfield Public School bus crashed into the rear of the vehicle. There was no beeping sound from the camera alerting the driver of an oncoming vehicle. The camera screen was frozen. There were no reported injuries, air bag deployment, or fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Recall Number 23V-628000 (Back Over Prevention). The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact stated that while her son was reversing from a driveway, a Springfield Public School bus crashed into the rear of the vehicle. There was no beeping sound from the camera alerting the driver of an oncoming vehicle. The camera screen was frozen. There were no reported injuries, air bag deployment, or fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Recall Number 23V-628000 (Back Over Prevention). The failure mileage was approximately 50,000.
Mfg Campaign: 11583879
Recall Date: Apr 18, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact noticed a cracking sound. The vehicle was driven to the residence and parked. The contact noticed that the passenger's side front tie rod was fractured, and the tire appeared to bulge away from the tie rod. The vehicle was inspected by an independent mechanic where it was diagnosed it with a fractured tie rod. The vehicle was not repaired. The contact stated that the vehicle had not been drivable since February 2024 due to the failure and the parts not being available to repair the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,047. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact noticed a cracking sound. The vehicle was driven to the residence and parked. The contact noticed that the passenger's side front tie rod was fractured, and the tire appeared to bulge away from the tie rod. The vehicle was inspected by an independent mechanic where it was diagnosed it with a fractured tie rod. The vehicle was not repaired. The contact stated that the vehicle had not been drivable since February 2024 due to the failure and the parts not being available to repair the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,047. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact noticed a cracking sound. The vehicle was driven to the residence and parked. The contact noticed that the passenger's side front tie rod was fractured, and the tire appeared to bulge away from the tie rod. The vehicle was inspected by an independent mechanic where it was diagnosed it with a fractured tie rod. The vehicle was not repaired. The contact stated that the vehicle had not been drivable since February 2024 due to the failure and the parts not being available to repair the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,047. VIN tool confirms parts not available.
Mfg Campaign: 11580891
Recall Date: Apr 3, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11578832
Recall Date: Mar 22, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Child lock windows seem to be activated, even though, button isn't pushed in. I cannot roll any window down except drivers window.
Corrective Action:
Child lock windows seem to be activated, even though, button isn't pushed in. I cannot roll any window down except drivers window.
Additional Notes:
Child lock windows seem to be activated, even though, button isn't pushed in. I cannot roll any window down except drivers window.
Mfg Campaign: 11578184
Recall Date: Mar 19, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
AEB; Forward & Rear Collision Warning indicator light just showed up on Feb 2024. Dashboard message indicating malfunction
Corrective Action:
AEB; Forward & Rear Collision Warning indicator light just showed up on Feb 2024. Dashboard message indicating malfunction
Additional Notes:
AEB; Forward & Rear Collision Warning indicator light just showed up on Feb 2024. Dashboard message indicating malfunction
Mfg Campaign: 11577262
Recall Date: Mar 14, 2024
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