Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23C3
Recall Date: Sep 8, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23B3
Recall Date: Aug 15, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PM985
Recall Date: Jun 17, 2021
Consumer Complaints
175 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
the car continues to turn off and draining the battery, on the audio there is a constant static, and lights keep shorting out.
Corrective Action:
the car continues to turn off and draining the battery, on the audio there is a constant static, and lights keep shorting out.
Additional Notes:
the car continues to turn off and draining the battery, on the audio there is a constant static, and lights keep shorting out.
Mfg Campaign: 11509332
Recall Date: Feb 27, 2023
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
the car continues to turn off and draining the battery, on the audio there is a constant static, and lights keep shorting out.
Corrective Action:
the car continues to turn off and draining the battery, on the audio there is a constant static, and lights keep shorting out.
Additional Notes:
the car continues to turn off and draining the battery, on the audio there is a constant static, and lights keep shorting out.
Mfg Campaign: 11509332
Recall Date: Feb 27, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My window on the passanger side does not roll back up. It is stuck in the down position. All my windows do not function with the exception of the driver window.
Corrective Action:
My window on the passanger side does not roll back up. It is stuck in the down position. All my windows do not function with the exception of the driver window.
Additional Notes:
My window on the passanger side does not roll back up. It is stuck in the down position. All my windows do not function with the exception of the driver window.
Mfg Campaign: 11506147
Recall Date: Feb 8, 2023
Nissan North America, Inc.
Defect Description:
STEERING: STEERING WHEEL/HANDLE BAR
Potential Consequences:
2021 NISSAN SENTRA. CONSUMER WRITES IN REGARD TO NHSTA SAFETY RECALL 21V-461. THE CONSUMER STATED HER GRANDDAUGHTER WAS DRIVING THE VEHICLE, WHILE MERGING INTO TRAFFIC, STEERING WENT OUT CAUSING AN ACCIDENT.
Corrective Action:
2021 NISSAN SENTRA. CONSUMER WRITES IN REGARD TO NHSTA SAFETY RECALL 21V-461. THE CONSUMER STATED HER GRANDDAUGHTER WAS DRIVING THE VEHICLE, WHILE MERGING INTO TRAFFIC, STEERING WENT OUT CAUSING AN ACCIDENT.
Additional Notes:
2021 NISSAN SENTRA. CONSUMER WRITES IN REGARD TO NHSTA SAFETY RECALL 21V-461. THE CONSUMER STATED HER GRANDDAUGHTER WAS DRIVING THE VEHICLE, WHILE MERGING INTO TRAFFIC, STEERING WENT OUT CAUSING AN ACCIDENT.
Mfg Campaign: 11504851
Recall Date: Feb 1, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Every since I bought my car there has been times were my car refused to start. Every time it happened my car was sitting in park for about 10-15 minutes and I would turn off my car but when the time to turn on came it started to seem like my battery was dying and would not start. I had to wait 30 minutes to an hour before it would start again. The second time it did this which was 1 week ago, my car started reading system malfunction I have pictures and videos.I was able to get my car to get to Nissan after a jumpstart. Of course I assumed it was the battery however Nissan said my battery was in perfect health and is not dying. They proceeded to do a diagnostic but again they said they could not replicate the problem and was unable to find out what was wrong with my car. My concern started to rise when two days ago I turned on my car and it was on and not in idle but it started to read malfunction then said not available system malfunction. This happened without it even sitting in idle. I am concern that my car will do this while I’m on the road and shut down. I was unable to upload the video.
Corrective Action:
Every since I bought my car there has been times were my car refused to start. Every time it happened my car was sitting in park for about 10-15 minutes and I would turn off my car but when the time to turn on came it started to seem like my battery was dying and would not start. I had to wait 30 minutes to an hour before it would start again. The second time it did this which was 1 week ago, my car started reading system malfunction I have pictures and videos.I was able to get my car to get to Nissan after a jumpstart. Of course I assumed it was the battery however Nissan said my battery was in perfect health and is not dying. They proceeded to do a diagnostic but again they said they could not replicate the problem and was unable to find out what was wrong with my car. My concern started to rise when two days ago I turned on my car and it was on and not in idle but it started to read malfunction then said not available system malfunction. This happened without it even sitting in idle. I am concern that my car will do this while I’m on the road and shut down. I was unable to upload the video.
Additional Notes:
Every since I bought my car there has been times were my car refused to start. Every time it happened my car was sitting in park for about 10-15 minutes and I would turn off my car but when the time to turn on came it started to seem like my battery was dying and would not start. I had to wait 30 minutes to an hour before it would start again. The second time it did this which was 1 week ago, my car started reading system malfunction I have pictures and videos.I was able to get my car to get to Nissan after a jumpstart. Of course I assumed it was the battery however Nissan said my battery was in perfect health and is not dying. They proceeded to do a diagnostic but again they said they could not replicate the problem and was unable to find out what was wrong with my car. My concern started to rise when two days ago I turned on my car and it was on and not in idle but it started to read malfunction then said not available system malfunction. This happened without it even sitting in idle. I am concern that my car will do this while I’m on the road and shut down. I was unable to upload the video.
Mfg Campaign: 11504355
Recall Date: Jan 30, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Nissan Sentra. The contact stated while driving 10 MPH, the vehicle lost power steering functionality without warning, causing the steering wheel to become stiff. The vehicle then crashed into another vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer and the mechanic stated that the axle had fractured causing the failure. the axle was replaced; however, the failure reoccurred. The manufacturer was not contacted. The approximate failure mileage was 25,000.
Corrective Action:
The contact owns a 2021 Nissan Sentra. The contact stated while driving 10 MPH, the vehicle lost power steering functionality without warning, causing the steering wheel to become stiff. The vehicle then crashed into another vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer and the mechanic stated that the axle had fractured causing the failure. the axle was replaced; however, the failure reoccurred. The manufacturer was not contacted. The approximate failure mileage was 25,000.
Additional Notes:
The contact owns a 2021 Nissan Sentra. The contact stated while driving 10 MPH, the vehicle lost power steering functionality without warning, causing the steering wheel to become stiff. The vehicle then crashed into another vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer and the mechanic stated that the axle had fractured causing the failure. the axle was replaced; however, the failure reoccurred. The manufacturer was not contacted. The approximate failure mileage was 25,000.
Mfg Campaign: 11503579
Recall Date: Jan 25, 2023
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Nissan Sentra. The contact stated while driving 10 MPH, the vehicle lost power steering functionality without warning, causing the steering wheel to become stiff. The vehicle then crashed into another vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer and the mechanic stated that the axle had fractured causing the failure. the axle was replaced; however, the failure reoccurred. The manufacturer was not contacted. The approximate failure mileage was 25,000.
Corrective Action:
The contact owns a 2021 Nissan Sentra. The contact stated while driving 10 MPH, the vehicle lost power steering functionality without warning, causing the steering wheel to become stiff. The vehicle then crashed into another vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer and the mechanic stated that the axle had fractured causing the failure. the axle was replaced; however, the failure reoccurred. The manufacturer was not contacted. The approximate failure mileage was 25,000.
Additional Notes:
The contact owns a 2021 Nissan Sentra. The contact stated while driving 10 MPH, the vehicle lost power steering functionality without warning, causing the steering wheel to become stiff. The vehicle then crashed into another vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer and the mechanic stated that the axle had fractured causing the failure. the axle was replaced; however, the failure reoccurred. The manufacturer was not contacted. The approximate failure mileage was 25,000.
Mfg Campaign: 11503579
Recall Date: Jan 25, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2021 Nissan Sentra. The contact stated that while driving at an undisclosed speed in cruise control mode, the brakes applied independently without being depressed. The check engine and ABS warning lights were illuminated, and the cruise control mode was deactivated. The contact made a local dealer aware of the failure; however, the vehicle was not diagnosed or repaired. The contact then stated that while driving at approximately 25 MPH, the vehicle in front suddenly braked and the contact applied the brake pedal but they failed to respond and he rear-ended the vehicle. The contact stated that all air bags had deployed. A police report was filed. The vehicle was towed to a tow yard and was deemed totaled. The manufacturer was made aware of the failure. The approximate failure mileage was 17,000. The VIN was not available.
Corrective Action:
The contact owned a 2021 Nissan Sentra. The contact stated that while driving at an undisclosed speed in cruise control mode, the brakes applied independently without being depressed. The check engine and ABS warning lights were illuminated, and the cruise control mode was deactivated. The contact made a local dealer aware of the failure; however, the vehicle was not diagnosed or repaired. The contact then stated that while driving at approximately 25 MPH, the vehicle in front suddenly braked and the contact applied the brake pedal but they failed to respond and he rear-ended the vehicle. The contact stated that all air bags had deployed. A police report was filed. The vehicle was towed to a tow yard and was deemed totaled. The manufacturer was made aware of the failure. The approximate failure mileage was 17,000. The VIN was not available.
Additional Notes:
The contact owned a 2021 Nissan Sentra. The contact stated that while driving at an undisclosed speed in cruise control mode, the brakes applied independently without being depressed. The check engine and ABS warning lights were illuminated, and the cruise control mode was deactivated. The contact made a local dealer aware of the failure; however, the vehicle was not diagnosed or repaired. The contact then stated that while driving at approximately 25 MPH, the vehicle in front suddenly braked and the contact applied the brake pedal but they failed to respond and he rear-ended the vehicle. The contact stated that all air bags had deployed. A police report was filed. The vehicle was towed to a tow yard and was deemed totaled. The manufacturer was made aware of the failure. The approximate failure mileage was 17,000. The VIN was not available.
Mfg Campaign: 11498065
Recall Date: Dec 19, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windows will not go down only the driver front side goes down and I bought this car brand new with only 6 miles on it
Corrective Action:
The windows will not go down only the driver front side goes down and I bought this car brand new with only 6 miles on it
Additional Notes:
The windows will not go down only the driver front side goes down and I bought this car brand new with only 6 miles on it
Mfg Campaign: 11490688
Recall Date: Oct 24, 2022
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The air conditioning turns off by itself and the high beams don't work
Corrective Action:
The air conditioning turns off by itself and the high beams don't work
Additional Notes:
The air conditioning turns off by itself and the high beams don't work
Mfg Campaign: 11489346
Recall Date: Oct 14, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The air conditioning turns off by itself and the high beams don't work
Corrective Action:
The air conditioning turns off by itself and the high beams don't work
Additional Notes:
The air conditioning turns off by itself and the high beams don't work
Mfg Campaign: 11489346
Recall Date: Oct 14, 2022
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Nissan Sentra. The contact stated that while his daughter was driving in a parking lot and turning the steering wheel, there was a popping sound coming from the vehicle. The contact stated that the tie rod had fractured. There were no warning lights illuminated. The vehicle was towed to the local dealer who stated that the failure was due to off-road driving. The vehicle was not diagnosed or repaired. The insurance company adjuster stated there was no damage to the vehicle. The contact stated that the failure was related to NHTSA Campaign Number: 21V461000 (Steering). The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 23,000.
Corrective Action:
The contact owns a 2021 Nissan Sentra. The contact stated that while his daughter was driving in a parking lot and turning the steering wheel, there was a popping sound coming from the vehicle. The contact stated that the tie rod had fractured. There were no warning lights illuminated. The vehicle was towed to the local dealer who stated that the failure was due to off-road driving. The vehicle was not diagnosed or repaired. The insurance company adjuster stated there was no damage to the vehicle. The contact stated that the failure was related to NHTSA Campaign Number: 21V461000 (Steering). The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 23,000.
Additional Notes:
The contact owns a 2021 Nissan Sentra. The contact stated that while his daughter was driving in a parking lot and turning the steering wheel, there was a popping sound coming from the vehicle. The contact stated that the tie rod had fractured. There were no warning lights illuminated. The vehicle was towed to the local dealer who stated that the failure was due to off-road driving. The vehicle was not diagnosed or repaired. The insurance company adjuster stated there was no damage to the vehicle. The contact stated that the failure was related to NHTSA Campaign Number: 21V461000 (Steering). The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 23,000.
Mfg Campaign: 11486042
Recall Date: Sep 23, 2022
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Nissan Sentra. The contact stated that while turning the steering wheel in either direction, a crackling type noise was present coming from the steering column and the wheel would not immediately turn. The vehicle was taken to the local dealer who diagnosed that the steering box needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 33,000.
Corrective Action:
The contact owns a 2021 Nissan Sentra. The contact stated that while turning the steering wheel in either direction, a crackling type noise was present coming from the steering column and the wheel would not immediately turn. The vehicle was taken to the local dealer who diagnosed that the steering box needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 33,000.
Additional Notes:
The contact owns a 2021 Nissan Sentra. The contact stated that while turning the steering wheel in either direction, a crackling type noise was present coming from the steering column and the wheel would not immediately turn. The vehicle was taken to the local dealer who diagnosed that the steering box needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 33,000.
Mfg Campaign: 11479913
Recall Date: Aug 18, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Intermittently the Automatic emergency braking system randomly engaging with no obstructions present.
Corrective Action:
Intermittently the Automatic emergency braking system randomly engaging with no obstructions present.
Additional Notes:
Intermittently the Automatic emergency braking system randomly engaging with no obstructions present.
Mfg Campaign: 11474689
Recall Date: Jul 19, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 2 July 2022, I was traveling southbound on Interstate 95 in a rented 2021 Nissan Sentra. While DRIVING the brakes unexpectedly LOCKED and did NOT release, affecting the steering, and causing the vehicle to spin out in a circle across major highway lanes crashing head on into a guardrail on the left side of the interstate. This is a MAJOR SAFETY concern as when an individual is DRIVING a vehicle, they need to be able to control NOT ONLY the direction of the vehicle, but when that vehicle brakes. When the brakes LOCKED while DRIVING, so did the steering, causing there to be NO CONTROL of a vehicle traveling down a major Florida interstate. Had there been impact by another vehicle while the 2021 NissanSentra brake malfunction caused it to spin out across major highway lanes, such would have been fatal to both me & the unexpected driver also traveling southbound on I95. If this malfunction exists in other 2021 Nissan Sentras, a MAJOR motor vehicle safety risk also exists for both drivers & riders of the 2021 Nissan Sentra, as well as any other motorist driver traveling with passengers in the same direction. This vehicle was a rental car through Budget and is NOT personally owned.Rental company was informed of mechanical malfunction & also aware that the brakes LOCKED while driving the 2021 Nissan Sentra. Service history/ maintenance of rental vehicle is personally unknown. It is also unknown if the problem / component has been inspected by dealer or independent service center. If the same malfunction exists in a group of vehicles used commercially for one time rentals by rental companies, the posed safety risk for motor vehicle safety SIGNIFICANTLY INCREASES. Drivers are unknowingly renting dangerous vehicles posing a major risk for personal safety of themselves & their families, but also to other motorists around them.
Corrective Action:
On 2 July 2022, I was traveling southbound on Interstate 95 in a rented 2021 Nissan Sentra. While DRIVING the brakes unexpectedly LOCKED and did NOT release, affecting the steering, and causing the vehicle to spin out in a circle across major highway lanes crashing head on into a guardrail on the left side of the interstate. This is a MAJOR SAFETY concern as when an individual is DRIVING a vehicle, they need to be able to control NOT ONLY the direction of the vehicle, but when that vehicle brakes. When the brakes LOCKED while DRIVING, so did the steering, causing there to be NO CONTROL of a vehicle traveling down a major Florida interstate. Had there been impact by another vehicle while the 2021 NissanSentra brake malfunction caused it to spin out across major highway lanes, such would have been fatal to both me & the unexpected driver also traveling southbound on I95. If this malfunction exists in other 2021 Nissan Sentras, a MAJOR motor vehicle safety risk also exists for both drivers & riders of the 2021 Nissan Sentra, as well as any other motorist driver traveling with passengers in the same direction. This vehicle was a rental car through Budget and is NOT personally owned.Rental company was informed of mechanical malfunction & also aware that the brakes LOCKED while driving the 2021 Nissan Sentra. Service history/ maintenance of rental vehicle is personally unknown. It is also unknown if the problem / component has been inspected by dealer or independent service center. If the same malfunction exists in a group of vehicles used commercially for one time rentals by rental companies, the posed safety risk for motor vehicle safety SIGNIFICANTLY INCREASES. Drivers are unknowingly renting dangerous vehicles posing a major risk for personal safety of themselves & their families, but also to other motorists around them.
Additional Notes:
On 2 July 2022, I was traveling southbound on Interstate 95 in a rented 2021 Nissan Sentra. While DRIVING the brakes unexpectedly LOCKED and did NOT release, affecting the steering, and causing the vehicle to spin out in a circle across major highway lanes crashing head on into a guardrail on the left side of the interstate. This is a MAJOR SAFETY concern as when an individual is DRIVING a vehicle, they need to be able to control NOT ONLY the direction of the vehicle, but when that vehicle brakes. When the brakes LOCKED while DRIVING, so did the steering, causing there to be NO CONTROL of a vehicle traveling down a major Florida interstate. Had there been impact by another vehicle while the 2021 NissanSentra brake malfunction caused it to spin out across major highway lanes, such would have been fatal to both me & the unexpected driver also traveling southbound on I95. If this malfunction exists in other 2021 Nissan Sentras, a MAJOR motor vehicle safety risk also exists for both drivers & riders of the 2021 Nissan Sentra, as well as any other motorist driver traveling with passengers in the same direction. This vehicle was a rental car through Budget and is NOT personally owned.Rental company was informed of mechanical malfunction & also aware that the brakes LOCKED while driving the 2021 Nissan Sentra. Service history/ maintenance of rental vehicle is personally unknown. It is also unknown if the problem / component has been inspected by dealer or independent service center. If the same malfunction exists in a group of vehicles used commercially for one time rentals by rental companies, the posed safety risk for motor vehicle safety SIGNIFICANTLY INCREASES. Drivers are unknowingly renting dangerous vehicles posing a major risk for personal safety of themselves & their families, but also to other motorists around them.
Mfg Campaign: 11474075
Recall Date: Jul 15, 2022
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
On 2 July 2022, I was traveling southbound on Interstate 95 in a rented 2021 Nissan Sentra. While DRIVING the brakes unexpectedly LOCKED and did NOT release, affecting the steering, and causing the vehicle to spin out in a circle across major highway lanes crashing head on into a guardrail on the left side of the interstate. This is a MAJOR SAFETY concern as when an individual is DRIVING a vehicle, they need to be able to control NOT ONLY the direction of the vehicle, but when that vehicle brakes. When the brakes LOCKED while DRIVING, so did the steering, causing there to be NO CONTROL of a vehicle traveling down a major Florida interstate. Had there been impact by another vehicle while the 2021 NissanSentra brake malfunction caused it to spin out across major highway lanes, such would have been fatal to both me & the unexpected driver also traveling southbound on I95. If this malfunction exists in other 2021 Nissan Sentras, a MAJOR motor vehicle safety risk also exists for both drivers & riders of the 2021 Nissan Sentra, as well as any other motorist driver traveling with passengers in the same direction. This vehicle was a rental car through Budget and is NOT personally owned.Rental company was informed of mechanical malfunction & also aware that the brakes LOCKED while driving the 2021 Nissan Sentra. Service history/ maintenance of rental vehicle is personally unknown. It is also unknown if the problem / component has been inspected by dealer or independent service center. If the same malfunction exists in a group of vehicles used commercially for one time rentals by rental companies, the posed safety risk for motor vehicle safety SIGNIFICANTLY INCREASES. Drivers are unknowingly renting dangerous vehicles posing a major risk for personal safety of themselves & their families, but also to other motorists around them.
Corrective Action:
On 2 July 2022, I was traveling southbound on Interstate 95 in a rented 2021 Nissan Sentra. While DRIVING the brakes unexpectedly LOCKED and did NOT release, affecting the steering, and causing the vehicle to spin out in a circle across major highway lanes crashing head on into a guardrail on the left side of the interstate. This is a MAJOR SAFETY concern as when an individual is DRIVING a vehicle, they need to be able to control NOT ONLY the direction of the vehicle, but when that vehicle brakes. When the brakes LOCKED while DRIVING, so did the steering, causing there to be NO CONTROL of a vehicle traveling down a major Florida interstate. Had there been impact by another vehicle while the 2021 NissanSentra brake malfunction caused it to spin out across major highway lanes, such would have been fatal to both me & the unexpected driver also traveling southbound on I95. If this malfunction exists in other 2021 Nissan Sentras, a MAJOR motor vehicle safety risk also exists for both drivers & riders of the 2021 Nissan Sentra, as well as any other motorist driver traveling with passengers in the same direction. This vehicle was a rental car through Budget and is NOT personally owned.Rental company was informed of mechanical malfunction & also aware that the brakes LOCKED while driving the 2021 Nissan Sentra. Service history/ maintenance of rental vehicle is personally unknown. It is also unknown if the problem / component has been inspected by dealer or independent service center. If the same malfunction exists in a group of vehicles used commercially for one time rentals by rental companies, the posed safety risk for motor vehicle safety SIGNIFICANTLY INCREASES. Drivers are unknowingly renting dangerous vehicles posing a major risk for personal safety of themselves & their families, but also to other motorists around them.
Additional Notes:
On 2 July 2022, I was traveling southbound on Interstate 95 in a rented 2021 Nissan Sentra. While DRIVING the brakes unexpectedly LOCKED and did NOT release, affecting the steering, and causing the vehicle to spin out in a circle across major highway lanes crashing head on into a guardrail on the left side of the interstate. This is a MAJOR SAFETY concern as when an individual is DRIVING a vehicle, they need to be able to control NOT ONLY the direction of the vehicle, but when that vehicle brakes. When the brakes LOCKED while DRIVING, so did the steering, causing there to be NO CONTROL of a vehicle traveling down a major Florida interstate. Had there been impact by another vehicle while the 2021 NissanSentra brake malfunction caused it to spin out across major highway lanes, such would have been fatal to both me & the unexpected driver also traveling southbound on I95. If this malfunction exists in other 2021 Nissan Sentras, a MAJOR motor vehicle safety risk also exists for both drivers & riders of the 2021 Nissan Sentra, as well as any other motorist driver traveling with passengers in the same direction. This vehicle was a rental car through Budget and is NOT personally owned.Rental company was informed of mechanical malfunction & also aware that the brakes LOCKED while driving the 2021 Nissan Sentra. Service history/ maintenance of rental vehicle is personally unknown. It is also unknown if the problem / component has been inspected by dealer or independent service center. If the same malfunction exists in a group of vehicles used commercially for one time rentals by rental companies, the posed safety risk for motor vehicle safety SIGNIFICANTLY INCREASES. Drivers are unknowingly renting dangerous vehicles posing a major risk for personal safety of themselves & their families, but also to other motorists around them.
Mfg Campaign: 11474075
Recall Date: Jul 15, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Steer rod recall effective as of 6/17/21 yet ignored by enterprise rental car company. Lost control, car hit guard rails. No cooperation from insurance nor rental company. Police got it Towed on 1/26/2022 to alpine automotive, lake Zurich illinois, enterprise holdings picked it up on 1/28/2022. No other information provided by any party on estimate of damages, nor medical coverage due to “insurance policies”
Corrective Action:
Steer rod recall effective as of 6/17/21 yet ignored by enterprise rental car company. Lost control, car hit guard rails. No cooperation from insurance nor rental company. Police got it Towed on 1/26/2022 to alpine automotive, lake Zurich illinois, enterprise holdings picked it up on 1/28/2022. No other information provided by any party on estimate of damages, nor medical coverage due to “insurance policies”
Additional Notes:
Steer rod recall effective as of 6/17/21 yet ignored by enterprise rental car company. Lost control, car hit guard rails. No cooperation from insurance nor rental company. Police got it Towed on 1/26/2022 to alpine automotive, lake Zurich illinois, enterprise holdings picked it up on 1/28/2022. No other information provided by any party on estimate of damages, nor medical coverage due to “insurance policies”
Mfg Campaign: 11459044
Recall Date: Mar 30, 2022
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Steer rod recall effective as of 6/17/21 yet ignored by enterprise rental car company. Lost control, car hit guard rails. No cooperation from insurance nor rental company. Police got it Towed on 1/26/2022 to alpine automotive, lake Zurich illinois, enterprise holdings picked it up on 1/28/2022. No other information provided by any party on estimate of damages, nor medical coverage due to “insurance policies”
Corrective Action:
Steer rod recall effective as of 6/17/21 yet ignored by enterprise rental car company. Lost control, car hit guard rails. No cooperation from insurance nor rental company. Police got it Towed on 1/26/2022 to alpine automotive, lake Zurich illinois, enterprise holdings picked it up on 1/28/2022. No other information provided by any party on estimate of damages, nor medical coverage due to “insurance policies”
Additional Notes:
Steer rod recall effective as of 6/17/21 yet ignored by enterprise rental car company. Lost control, car hit guard rails. No cooperation from insurance nor rental company. Police got it Towed on 1/26/2022 to alpine automotive, lake Zurich illinois, enterprise holdings picked it up on 1/28/2022. No other information provided by any party on estimate of damages, nor medical coverage due to “insurance policies”
Mfg Campaign: 11459044
Recall Date: Mar 30, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Steer rod recall effective as of 6/17/21 yet ignored by enterprise rental car company. Lost control, car hit guard rails. No cooperation from insurance nor rental company. Police got it Towed on 1/26/2022 to alpine automotive, lake Zurich illinois, enterprise holdings picked it up on 1/28/2022. No other information provided by any party on estimate of damages, nor medical coverage due to “insurance policies”
Corrective Action:
Steer rod recall effective as of 6/17/21 yet ignored by enterprise rental car company. Lost control, car hit guard rails. No cooperation from insurance nor rental company. Police got it Towed on 1/26/2022 to alpine automotive, lake Zurich illinois, enterprise holdings picked it up on 1/28/2022. No other information provided by any party on estimate of damages, nor medical coverage due to “insurance policies”
Additional Notes:
Steer rod recall effective as of 6/17/21 yet ignored by enterprise rental car company. Lost control, car hit guard rails. No cooperation from insurance nor rental company. Police got it Towed on 1/26/2022 to alpine automotive, lake Zurich illinois, enterprise holdings picked it up on 1/28/2022. No other information provided by any party on estimate of damages, nor medical coverage due to “insurance policies”
Mfg Campaign: 11459044
Recall Date: Mar 30, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2021 Nissan Sentra. The contact stated that while driving approximately 30 MPH, the instrument panel went black. An unknown warning light then displayed and the vehicle abruptly stopped in the middle of the road. Immediately after the failure, the vehicle started driving as intended. During the failure there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who replaced the distance sensor however, the failure reoccurred. The vehicle was taken back to the dealer. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 5,800.
Corrective Action:
The contact owns a 2021 Nissan Sentra. The contact stated that while driving approximately 30 MPH, the instrument panel went black. An unknown warning light then displayed and the vehicle abruptly stopped in the middle of the road. Immediately after the failure, the vehicle started driving as intended. During the failure there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who replaced the distance sensor however, the failure reoccurred. The vehicle was taken back to the dealer. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 5,800.
Additional Notes:
The contact owns a 2021 Nissan Sentra. The contact stated that while driving approximately 30 MPH, the instrument panel went black. An unknown warning light then displayed and the vehicle abruptly stopped in the middle of the road. Immediately after the failure, the vehicle started driving as intended. During the failure there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who replaced the distance sensor however, the failure reoccurred. The vehicle was taken back to the dealer. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 5,800.
Mfg Campaign: 11455649
Recall Date: Mar 8, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury