Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23C3
Recall Date: Sep 8, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23B3
Recall Date: Aug 15, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PM985
Recall Date: Jun 17, 2021
Consumer Complaints
175 ComplaintsNissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Nissan Sentra. The contact stated while driving approximately 50 MPH, the contact heard a noise coming from underneath the steering wheel. The contact then lost control of the vehicle momentarily during a rainstorm. The contact was able to regain control of the vehicle. The contact stated that the AEB warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed but was not repaired. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 4,000. The VIN was not available.
Corrective Action:
The contact owns a 2021 Nissan Sentra. The contact stated while driving approximately 50 MPH, the contact heard a noise coming from underneath the steering wheel. The contact then lost control of the vehicle momentarily during a rainstorm. The contact was able to regain control of the vehicle. The contact stated that the AEB warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed but was not repaired. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 4,000. The VIN was not available.
Additional Notes:
The contact owns a 2021 Nissan Sentra. The contact stated while driving approximately 50 MPH, the contact heard a noise coming from underneath the steering wheel. The contact then lost control of the vehicle momentarily during a rainstorm. The contact was able to regain control of the vehicle. The contact stated that the AEB warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed but was not repaired. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 4,000. The VIN was not available.
Mfg Campaign: 11433086
Recall Date: Sep 15, 2021
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlights turn off at night while driving and in most cases will still not work after moving the headlight switch or power cycling the switch. Have to shut down and restart multiple times for headlights to work. This problem affects the low beam lights and not the high beams or parking lights as they continue to work and function with the switch. Has happened 3 nights in a row returning from work in the dark.
Corrective Action:
Headlights turn off at night while driving and in most cases will still not work after moving the headlight switch or power cycling the switch. Have to shut down and restart multiple times for headlights to work. This problem affects the low beam lights and not the high beams or parking lights as they continue to work and function with the switch. Has happened 3 nights in a row returning from work in the dark.
Additional Notes:
Headlights turn off at night while driving and in most cases will still not work after moving the headlight switch or power cycling the switch. Have to shut down and restart multiple times for headlights to work. This problem affects the low beam lights and not the high beams or parking lights as they continue to work and function with the switch. Has happened 3 nights in a row returning from work in the dark.
Mfg Campaign: 11432852
Recall Date: Sep 14, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving at 55 mph this morning while taking my child to the bus stop when the emergency braking system kicked on out of nowhere almost causing me to lose control of the car. There were no vehicles in front of me or any obstruction that would have caused this to occur. The recall for the blind spot sensors has already occurred on this vehicle as well. It is a danger to not only myself but potentially other vehicles that could have been following me to have a vehicle abruptly stop like it did which in then endangered myself and my children.
Corrective Action:
I was driving at 55 mph this morning while taking my child to the bus stop when the emergency braking system kicked on out of nowhere almost causing me to lose control of the car. There were no vehicles in front of me or any obstruction that would have caused this to occur. The recall for the blind spot sensors has already occurred on this vehicle as well. It is a danger to not only myself but potentially other vehicles that could have been following me to have a vehicle abruptly stop like it did which in then endangered myself and my children.
Additional Notes:
I was driving at 55 mph this morning while taking my child to the bus stop when the emergency braking system kicked on out of nowhere almost causing me to lose control of the car. There were no vehicles in front of me or any obstruction that would have caused this to occur. The recall for the blind spot sensors has already occurred on this vehicle as well. It is a danger to not only myself but potentially other vehicles that could have been following me to have a vehicle abruptly stop like it did which in then endangered myself and my children.
Mfg Campaign: 11430701
Recall Date: Aug 27, 2021
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owned a 2021 Nissan Sentra. The contact stated their daughter was driving at 30 mph, when the driver was merging into a lane when the driver heard an unidentified noise and lost control of the vehicle, and crashed into a telephone pole. The air bags did deploy. The driver had a laceration and bruise and swelling in the left knee. The driver declined medical treatment at the scene. A police report was filed. The vehicle was towed to a tow yard where it was later deemed as a totaled loss. The manufacturer was made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owned a 2021 Nissan Sentra. The contact stated their daughter was driving at 30 mph, when the driver was merging into a lane when the driver heard an unidentified noise and lost control of the vehicle, and crashed into a telephone pole. The air bags did deploy. The driver had a laceration and bruise and swelling in the left knee. The driver declined medical treatment at the scene. A police report was filed. The vehicle was towed to a tow yard where it was later deemed as a totaled loss. The manufacturer was made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owned a 2021 Nissan Sentra. The contact stated their daughter was driving at 30 mph, when the driver was merging into a lane when the driver heard an unidentified noise and lost control of the vehicle, and crashed into a telephone pole. The air bags did deploy. The driver had a laceration and bruise and swelling in the left knee. The driver declined medical treatment at the scene. A police report was filed. The vehicle was towed to a tow yard where it was later deemed as a totaled loss. The manufacturer was made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11430740
Recall Date: Aug 27, 2021
Nissan North America, Inc.
Defect Description:
STEERING:LINKAGES:TIE ROD ASSEMBLY
Potential Consequences:
The contact owns a 2021 Nissan Sentra. The contact stated while driving 20 MPH, she heard an abnormal bumping sound coming from underneath the vehicle and the steering wheel became difficult to maneuver, causing the contact to almost lose control of the vehicle. The contact did not recall whether there were any warning lights illuminated. The contact was able to veer to the side of the road and replaced the flat tire with the assistance of the towing company. Then, the contact drove to her residence. The vehicle was taken to the dealer who diagnosed that the passenger’s side front tire and the passenger’s side rear tire needed to be replaced. The contact stated that the tires were replaced. The contact received notification of NHTSA Campaign Number: 21V461000 (Steering) and the vehicle was taken to the dealer for the recall repair. The vehicle was repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 474.
Corrective Action:
The contact owns a 2021 Nissan Sentra. The contact stated while driving 20 MPH, she heard an abnormal bumping sound coming from underneath the vehicle and the steering wheel became difficult to maneuver, causing the contact to almost lose control of the vehicle. The contact did not recall whether there were any warning lights illuminated. The contact was able to veer to the side of the road and replaced the flat tire with the assistance of the towing company. Then, the contact drove to her residence. The vehicle was taken to the dealer who diagnosed that the passenger’s side front tire and the passenger’s side rear tire needed to be replaced. The contact stated that the tires were replaced. The contact received notification of NHTSA Campaign Number: 21V461000 (Steering) and the vehicle was taken to the dealer for the recall repair. The vehicle was repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 474.
Additional Notes:
The contact owns a 2021 Nissan Sentra. The contact stated while driving 20 MPH, she heard an abnormal bumping sound coming from underneath the vehicle and the steering wheel became difficult to maneuver, causing the contact to almost lose control of the vehicle. The contact did not recall whether there were any warning lights illuminated. The contact was able to veer to the side of the road and replaced the flat tire with the assistance of the towing company. Then, the contact drove to her residence. The vehicle was taken to the dealer who diagnosed that the passenger’s side front tire and the passenger’s side rear tire needed to be replaced. The contact stated that the tires were replaced. The contact received notification of NHTSA Campaign Number: 21V461000 (Steering) and the vehicle was taken to the dealer for the recall repair. The vehicle was repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 474.
Mfg Campaign: 11430761
Recall Date: Aug 27, 2021
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car battery has died 3 times since purchase. Dealership says battery is fine. Have only owned the brand new vehicle about 8 weeks!
Corrective Action:
Car battery has died 3 times since purchase. Dealership says battery is fine. Have only owned the brand new vehicle about 8 weeks!
Additional Notes:
Car battery has died 3 times since purchase. Dealership says battery is fine. Have only owned the brand new vehicle about 8 weeks!
Mfg Campaign: 11426757
Recall Date: Jul 28, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car battery has died 3 times since purchase. Dealership says battery is fine. Have only owned the brand new vehicle about 8 weeks!
Corrective Action:
Car battery has died 3 times since purchase. Dealership says battery is fine. Have only owned the brand new vehicle about 8 weeks!
Additional Notes:
Car battery has died 3 times since purchase. Dealership says battery is fine. Have only owned the brand new vehicle about 8 weeks!
Mfg Campaign: 11426757
Recall Date: Jul 28, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle inexplicably drained the battery again. Monday July 12, 2021, the vehicle does not start. I take it to the dealer's service center and they tell me there is no problem with the car or the charging system.
Corrective Action:
The vehicle inexplicably drained the battery again. Monday July 12, 2021, the vehicle does not start. I take it to the dealer's service center and they tell me there is no problem with the car or the charging system.
Additional Notes:
The vehicle inexplicably drained the battery again. Monday July 12, 2021, the vehicle does not start. I take it to the dealer's service center and they tell me there is no problem with the car or the charging system.
Mfg Campaign: 11424547
Recall Date: Jul 13, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Suddenly the battery ran out on Tuesday, July 6, 2021, 18 days after I bought the car. The car did not want to start from the beeper. When I got into the car to start it, my battery was completely drained. A roadside service technician starts the car with a battery booster. On the way to the auto dealership shop, the vehicle would not accept cruise control. I arrive at the auto dealership workshop and they verify the unit. And according to them it did not duplicate any of the problems that the vehicle presented. Claiming that the charging system was fine and the battery was fine.
Corrective Action:
Suddenly the battery ran out on Tuesday, July 6, 2021, 18 days after I bought the car. The car did not want to start from the beeper. When I got into the car to start it, my battery was completely drained. A roadside service technician starts the car with a battery booster. On the way to the auto dealership shop, the vehicle would not accept cruise control. I arrive at the auto dealership workshop and they verify the unit. And according to them it did not duplicate any of the problems that the vehicle presented. Claiming that the charging system was fine and the battery was fine.
Additional Notes:
Suddenly the battery ran out on Tuesday, July 6, 2021, 18 days after I bought the car. The car did not want to start from the beeper. When I got into the car to start it, my battery was completely drained. A roadside service technician starts the car with a battery booster. On the way to the auto dealership shop, the vehicle would not accept cruise control. I arrive at the auto dealership workshop and they verify the unit. And according to them it did not duplicate any of the problems that the vehicle presented. Claiming that the charging system was fine and the battery was fine.
Mfg Campaign: 11424172
Recall Date: Jul 10, 2021
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Suddenly the battery ran out on Tuesday, July 6, 2021, 18 days after I bought the car. The car did not want to start from the beeper. When I got into the car to start it, my battery was completely drained. A roadside service technician starts the car with a battery booster. On the way to the auto dealership shop, the vehicle would not accept cruise control. I arrive at the auto dealership workshop and they verify the unit. And according to them it did not duplicate any of the problems that the vehicle presented. Claiming that the charging system was fine and the battery was fine.
Corrective Action:
Suddenly the battery ran out on Tuesday, July 6, 2021, 18 days after I bought the car. The car did not want to start from the beeper. When I got into the car to start it, my battery was completely drained. A roadside service technician starts the car with a battery booster. On the way to the auto dealership shop, the vehicle would not accept cruise control. I arrive at the auto dealership workshop and they verify the unit. And according to them it did not duplicate any of the problems that the vehicle presented. Claiming that the charging system was fine and the battery was fine.
Additional Notes:
Suddenly the battery ran out on Tuesday, July 6, 2021, 18 days after I bought the car. The car did not want to start from the beeper. When I got into the car to start it, my battery was completely drained. A roadside service technician starts the car with a battery booster. On the way to the auto dealership shop, the vehicle would not accept cruise control. I arrive at the auto dealership workshop and they verify the unit. And according to them it did not duplicate any of the problems that the vehicle presented. Claiming that the charging system was fine and the battery was fine.
Mfg Campaign: 11424172
Recall Date: Jul 10, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Suddenly the battery ran out on Tuesday, July 6, 2021, 18 days after I bought the car. The car did not want to start from the beeper. When I got into the car to start it, my battery was completely drained. A roadside service technician starts the car with a battery booster. On the way to the auto dealership shop, the vehicle would not accept cruise control. I arrive at the auto dealership workshop and they verify the unit. And according to them it did not duplicate any of the problems that the vehicle presented. Claiming that the charging system was fine and the battery was fine.
Corrective Action:
Suddenly the battery ran out on Tuesday, July 6, 2021, 18 days after I bought the car. The car did not want to start from the beeper. When I got into the car to start it, my battery was completely drained. A roadside service technician starts the car with a battery booster. On the way to the auto dealership shop, the vehicle would not accept cruise control. I arrive at the auto dealership workshop and they verify the unit. And according to them it did not duplicate any of the problems that the vehicle presented. Claiming that the charging system was fine and the battery was fine.
Additional Notes:
Suddenly the battery ran out on Tuesday, July 6, 2021, 18 days after I bought the car. The car did not want to start from the beeper. When I got into the car to start it, my battery was completely drained. A roadside service technician starts the car with a battery booster. On the way to the auto dealership shop, the vehicle would not accept cruise control. I arrive at the auto dealership workshop and they verify the unit. And according to them it did not duplicate any of the problems that the vehicle presented. Claiming that the charging system was fine and the battery was fine.
Mfg Campaign: 11424172
Recall Date: Jul 10, 2021
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Only happens when driving at night. When driving and keeping your foot on the gas pedal the lights go dim and when you remove your foot of the gas pedal the lights go back to bright. Also the engine is making a rattling noise. Was seen a couple times at the dealership for the lights but was told nothing wrong with it. Its not normal for lights to do that whole driving on the road. Especially for a brand new car that has only gotten 15,000 miles
Corrective Action:
Only happens when driving at night. When driving and keeping your foot on the gas pedal the lights go dim and when you remove your foot of the gas pedal the lights go back to bright. Also the engine is making a rattling noise. Was seen a couple times at the dealership for the lights but was told nothing wrong with it. Its not normal for lights to do that whole driving on the road. Especially for a brand new car that has only gotten 15,000 miles
Additional Notes:
Only happens when driving at night. When driving and keeping your foot on the gas pedal the lights go dim and when you remove your foot of the gas pedal the lights go back to bright. Also the engine is making a rattling noise. Was seen a couple times at the dealership for the lights but was told nothing wrong with it. Its not normal for lights to do that whole driving on the road. Especially for a brand new car that has only gotten 15,000 miles
Mfg Campaign: 11422533
Recall Date: Jun 28, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car will not start. Unexplained battery depletion. Trunk will not close when car is not on. Awful customer service at ORR Nissan in Shreveport Louisiana Address: 1240 E Bert Kouns, Shreveport Louisiana, 71105 Their entire operations need to be shut down. Bunch of incompetent druggies.
Corrective Action:
Car will not start. Unexplained battery depletion. Trunk will not close when car is not on. Awful customer service at ORR Nissan in Shreveport Louisiana Address: 1240 E Bert Kouns, Shreveport Louisiana, 71105 Their entire operations need to be shut down. Bunch of incompetent druggies.
Additional Notes:
Car will not start. Unexplained battery depletion. Trunk will not close when car is not on. Awful customer service at ORR Nissan in Shreveport Louisiana Address: 1240 E Bert Kouns, Shreveport Louisiana, 71105 Their entire operations need to be shut down. Bunch of incompetent druggies.
Mfg Campaign: 11422409
Recall Date: Jun 26, 2021
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Car will not start. Unexplained battery depletion. Trunk will not close when car is not on. Awful customer service at ORR Nissan in Shreveport Louisiana Address: 1240 E Bert Kouns, Shreveport Louisiana, 71105 Their entire operations need to be shut down. Bunch of incompetent druggies.
Corrective Action:
Car will not start. Unexplained battery depletion. Trunk will not close when car is not on. Awful customer service at ORR Nissan in Shreveport Louisiana Address: 1240 E Bert Kouns, Shreveport Louisiana, 71105 Their entire operations need to be shut down. Bunch of incompetent druggies.
Additional Notes:
Car will not start. Unexplained battery depletion. Trunk will not close when car is not on. Awful customer service at ORR Nissan in Shreveport Louisiana Address: 1240 E Bert Kouns, Shreveport Louisiana, 71105 Their entire operations need to be shut down. Bunch of incompetent druggies.
Mfg Campaign: 11422409
Recall Date: Jun 26, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car will not start. Unexplained battery depletion. Trunk will not close when car is not on. Awful customer service at ORR Nissan in Shreveport Louisiana Address: 1240 E Bert Kouns, Shreveport Louisiana, 71105 Their entire operations need to be shut down. Bunch of incompetent druggies.
Corrective Action:
Car will not start. Unexplained battery depletion. Trunk will not close when car is not on. Awful customer service at ORR Nissan in Shreveport Louisiana Address: 1240 E Bert Kouns, Shreveport Louisiana, 71105 Their entire operations need to be shut down. Bunch of incompetent druggies.
Additional Notes:
Car will not start. Unexplained battery depletion. Trunk will not close when car is not on. Awful customer service at ORR Nissan in Shreveport Louisiana Address: 1240 E Bert Kouns, Shreveport Louisiana, 71105 Their entire operations need to be shut down. Bunch of incompetent druggies.
Mfg Campaign: 11422409
Recall Date: Jun 26, 2021
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