Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Nissan Titan, 2016 and 2018 Nissan Titan XD vehicles. Accessories installed on these vehicles reduced the load carrying capacity, however, a Load Carrying Capacity modification label was not installed, possibly allowing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 16, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Titan Crew Cab and Titan XD Crew Cab vehicles. In the event of a crash, the rear seatbelt assembly may not adequately protect the occupant's head, allowing it to contact the D-ring bolt trim cap. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 24, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016 Titan Diesel XD vehicles manufactured August 7, 2015, to September 1, 2016. The affected vehicles may not have had the temporary fuel tank breather tube cap removed during the vehicle's assembly and the fuel tank breather tube may not have been connected to the bed rail. As a result, the fuel tank may not have the proper ventilation, possibly causing the fuel gauge and the distance to empty meter to both display inaccurately.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2016
Consumer Complaints
273 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DIESEL SMELL COMING INTO THE CAB WHEN REGEN IS TAKING PLACE ITS SO STRONG AND THE FUMES ARE SO BAD I HAVE TO GET OUT OF THE TRUCK ITS MY OPINION ITS CARBON MONOXIDE POISONING IT IS GIVING ME RESPIRATORY TROUBLE FOR MY SELF THIS MUST BECOME A RECALL BEFORE SOMEONE PASSES OUT FROM THE FUEL SMELL THE DEALER IS STILL WAITING FOR A ENGINEER SINS THERE IS NO FIX AND THE DEALER HAS NEVER HAD TO DO A REPAIR LIKE THIS THEY SAID WE DON'T KNOW WHAT TO DO AND NEVER HAD A NEW TRUCK LIKE THIS SO I AM STUCK DRIVING IT AND DON'T KNOW WHEN I WILL GET A CALL BACK IT HAPPENS WHEN MOVING OR PARKED AND IT WORSE DRIVING
Corrective Action:
DIESEL SMELL COMING INTO THE CAB WHEN REGEN IS TAKING PLACE ITS SO STRONG AND THE FUMES ARE SO BAD I HAVE TO GET OUT OF THE TRUCK ITS MY OPINION ITS CARBON MONOXIDE POISONING IT IS GIVING ME RESPIRATORY TROUBLE FOR MY SELF THIS MUST BECOME A RECALL BEFORE SOMEONE PASSES OUT FROM THE FUEL SMELL THE DEALER IS STILL WAITING FOR A ENGINEER SINS THERE IS NO FIX AND THE DEALER HAS NEVER HAD TO DO A REPAIR LIKE THIS THEY SAID WE DON'T KNOW WHAT TO DO AND NEVER HAD A NEW TRUCK LIKE THIS SO I AM STUCK DRIVING IT AND DON'T KNOW WHEN I WILL GET A CALL BACK IT HAPPENS WHEN MOVING OR PARKED AND IT WORSE DRIVING
Additional Notes:
DIESEL SMELL COMING INTO THE CAB WHEN REGEN IS TAKING PLACE ITS SO STRONG AND THE FUMES ARE SO BAD I HAVE TO GET OUT OF THE TRUCK ITS MY OPINION ITS CARBON MONOXIDE POISONING IT IS GIVING ME RESPIRATORY TROUBLE FOR MY SELF THIS MUST BECOME A RECALL BEFORE SOMEONE PASSES OUT FROM THE FUEL SMELL THE DEALER IS STILL WAITING FOR A ENGINEER SINS THERE IS NO FIX AND THE DEALER HAS NEVER HAD TO DO A REPAIR LIKE THIS THEY SAID WE DON'T KNOW WHAT TO DO AND NEVER HAD A NEW TRUCK LIKE THIS SO I AM STUCK DRIVING IT AND DON'T KNOW WHEN I WILL GET A CALL BACK IT HAPPENS WHEN MOVING OR PARKED AND IT WORSE DRIVING
Mfg Campaign: 10956839
Recall Date: Feb 24, 2017
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE TRUCK IS LEAKING DIESEL FUMES INTO THE PASSENGER COMPARTMENT. THE SMELL IS MORE NOTICEABLE DURING A REGEN. THE ODOR AND FUMES CAN BECOME VERY INTOXICATING IF STOPPED IN TRAFFIC TO THE POINT YOU WOULD NEED TO ROLL THE WINDOWS DOWN OR EXIT THE VEHICLE FOR A BREAK.
Corrective Action:
THE TRUCK IS LEAKING DIESEL FUMES INTO THE PASSENGER COMPARTMENT. THE SMELL IS MORE NOTICEABLE DURING A REGEN. THE ODOR AND FUMES CAN BECOME VERY INTOXICATING IF STOPPED IN TRAFFIC TO THE POINT YOU WOULD NEED TO ROLL THE WINDOWS DOWN OR EXIT THE VEHICLE FOR A BREAK.
Additional Notes:
THE TRUCK IS LEAKING DIESEL FUMES INTO THE PASSENGER COMPARTMENT. THE SMELL IS MORE NOTICEABLE DURING A REGEN. THE ODOR AND FUMES CAN BECOME VERY INTOXICATING IF STOPPED IN TRAFFIC TO THE POINT YOU WOULD NEED TO ROLL THE WINDOWS DOWN OR EXIT THE VEHICLE FOR A BREAK.
Mfg Campaign: 10956868
Recall Date: Feb 24, 2017
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
THE DRIVERS SEAT HAS BECOME LOOSE FROM THE TRACK CAUSING THE SEAT TO MOVE WHILE DRIVING. THE MANUFACTURE CLAIMS THIS IS NORMAL MOVEMENT FOR A POWER SEAT. THE SEAT HAS BROKEN FROM THE BASE AND WILL MOVE FREELY WHILE DRIVING.
Corrective Action:
THE DRIVERS SEAT HAS BECOME LOOSE FROM THE TRACK CAUSING THE SEAT TO MOVE WHILE DRIVING. THE MANUFACTURE CLAIMS THIS IS NORMAL MOVEMENT FOR A POWER SEAT. THE SEAT HAS BROKEN FROM THE BASE AND WILL MOVE FREELY WHILE DRIVING.
Additional Notes:
THE DRIVERS SEAT HAS BECOME LOOSE FROM THE TRACK CAUSING THE SEAT TO MOVE WHILE DRIVING. THE MANUFACTURE CLAIMS THIS IS NORMAL MOVEMENT FOR A POWER SEAT. THE SEAT HAS BROKEN FROM THE BASE AND WILL MOVE FREELY WHILE DRIVING.
Mfg Campaign: 10956869
Recall Date: Feb 24, 2017
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I'M GETTING EXHAUST DIESEL FUMES IN THE CAB. IT OCCURS WHEN DRIVING SLOW AND WHEN IDLING. NOT ONLY MY TRUCK BUT THE TRUCK I TEST DROVE AT A DIFFERENT DEALERSHIP. THE PURCHASE WAS 12/24/2016. I BROUGHT THE TITAN BACK TO THEM AND ALL I'M GETTING IS LACK OF ACCOUNTABILITY. THE STATEMENT TO ME IN WRITING WAS THAT WHEN THE REGEN SYTEM ACTIVATES FUMES ARE GETTING INTO THE CAB. WHEN I CALLED PENKE AUTO GROUB IN MICHIGAN AND NISSAN NATIONAL BOTH REPRESENTATIVES SAID THEY WILL CONTANT ME BEFORE NOON THE NEXT DAY. NOT ONE OF THEM RESPONDED BACK TO ME. ACCORDING TO THE SERVICE MANAGER AT NISSAN IN WEST WARWICK RI. IS THAT NISSAN WILL BE PUTTING A BULLETINS OUT IN THE NEXT 6 WEEKS AND ANOTHER OUT IN APRIL. I WAS TOLD NOT TO USE THE FRESH AIR AND USE RECIRCULATION BOTTON. THIS IS CLEARLY IS IRRESPONSIBLE BY NISSAN OF MY LEGITIMATE COMPLIANT AND A HEALTH, ESPECIALLY A SAFETY ISSUE TO THE MOTORING PUBLIC. I DRIVE TRACTOR TRAILER FOR A LIVING. IF AN DOT OFFICER INSPECTS MY VEHICLE AND FINDS A EXHAUST LEAKING INTO THE CAB I'M IMMEDIATELY PUT OUT OF SERVICE.
Corrective Action:
I'M GETTING EXHAUST DIESEL FUMES IN THE CAB. IT OCCURS WHEN DRIVING SLOW AND WHEN IDLING. NOT ONLY MY TRUCK BUT THE TRUCK I TEST DROVE AT A DIFFERENT DEALERSHIP. THE PURCHASE WAS 12/24/2016. I BROUGHT THE TITAN BACK TO THEM AND ALL I'M GETTING IS LACK OF ACCOUNTABILITY. THE STATEMENT TO ME IN WRITING WAS THAT WHEN THE REGEN SYTEM ACTIVATES FUMES ARE GETTING INTO THE CAB. WHEN I CALLED PENKE AUTO GROUB IN MICHIGAN AND NISSAN NATIONAL BOTH REPRESENTATIVES SAID THEY WILL CONTANT ME BEFORE NOON THE NEXT DAY. NOT ONE OF THEM RESPONDED BACK TO ME. ACCORDING TO THE SERVICE MANAGER AT NISSAN IN WEST WARWICK RI. IS THAT NISSAN WILL BE PUTTING A BULLETINS OUT IN THE NEXT 6 WEEKS AND ANOTHER OUT IN APRIL. I WAS TOLD NOT TO USE THE FRESH AIR AND USE RECIRCULATION BOTTON. THIS IS CLEARLY IS IRRESPONSIBLE BY NISSAN OF MY LEGITIMATE COMPLIANT AND A HEALTH, ESPECIALLY A SAFETY ISSUE TO THE MOTORING PUBLIC. I DRIVE TRACTOR TRAILER FOR A LIVING. IF AN DOT OFFICER INSPECTS MY VEHICLE AND FINDS A EXHAUST LEAKING INTO THE CAB I'M IMMEDIATELY PUT OUT OF SERVICE.
Additional Notes:
I'M GETTING EXHAUST DIESEL FUMES IN THE CAB. IT OCCURS WHEN DRIVING SLOW AND WHEN IDLING. NOT ONLY MY TRUCK BUT THE TRUCK I TEST DROVE AT A DIFFERENT DEALERSHIP. THE PURCHASE WAS 12/24/2016. I BROUGHT THE TITAN BACK TO THEM AND ALL I'M GETTING IS LACK OF ACCOUNTABILITY. THE STATEMENT TO ME IN WRITING WAS THAT WHEN THE REGEN SYTEM ACTIVATES FUMES ARE GETTING INTO THE CAB. WHEN I CALLED PENKE AUTO GROUB IN MICHIGAN AND NISSAN NATIONAL BOTH REPRESENTATIVES SAID THEY WILL CONTANT ME BEFORE NOON THE NEXT DAY. NOT ONE OF THEM RESPONDED BACK TO ME. ACCORDING TO THE SERVICE MANAGER AT NISSAN IN WEST WARWICK RI. IS THAT NISSAN WILL BE PUTTING A BULLETINS OUT IN THE NEXT 6 WEEKS AND ANOTHER OUT IN APRIL. I WAS TOLD NOT TO USE THE FRESH AIR AND USE RECIRCULATION BOTTON. THIS IS CLEARLY IS IRRESPONSIBLE BY NISSAN OF MY LEGITIMATE COMPLIANT AND A HEALTH, ESPECIALLY A SAFETY ISSUE TO THE MOTORING PUBLIC. I DRIVE TRACTOR TRAILER FOR A LIVING. IF AN DOT OFFICER INSPECTS MY VEHICLE AND FINDS A EXHAUST LEAKING INTO THE CAB I'M IMMEDIATELY PUT OUT OF SERVICE.
Mfg Campaign: 10954139
Recall Date: Feb 13, 2017
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE LOST POWER ON HIGHWAY AND WOULD NOT EXCEED 40MPH WITH FULL ACCELERATION, WAS ABLE TO LIMP VEHICLE TO DEALERSHIP FOR REPAIRS. WAS TOLD DPF REGEN TRIGGERED ENGINE FAIL-SAFE CAUSING LOSS OF POWER. NO WARNING LIGHTS WERE VISIBLE DURING INCIDENT. DEALER DOES NOT KNOW CAUSE OF ISSUE BUT WAS ABLE TO RESET VEHICLE. THIS ISSUE OCCURRED AGAIN SEVERAL DAYS LATER AND HAS NOT BEEN RESOLVED AND HAS NO CLEAR FIX.
Corrective Action:
VEHICLE LOST POWER ON HIGHWAY AND WOULD NOT EXCEED 40MPH WITH FULL ACCELERATION, WAS ABLE TO LIMP VEHICLE TO DEALERSHIP FOR REPAIRS. WAS TOLD DPF REGEN TRIGGERED ENGINE FAIL-SAFE CAUSING LOSS OF POWER. NO WARNING LIGHTS WERE VISIBLE DURING INCIDENT. DEALER DOES NOT KNOW CAUSE OF ISSUE BUT WAS ABLE TO RESET VEHICLE. THIS ISSUE OCCURRED AGAIN SEVERAL DAYS LATER AND HAS NOT BEEN RESOLVED AND HAS NO CLEAR FIX.
Additional Notes:
VEHICLE LOST POWER ON HIGHWAY AND WOULD NOT EXCEED 40MPH WITH FULL ACCELERATION, WAS ABLE TO LIMP VEHICLE TO DEALERSHIP FOR REPAIRS. WAS TOLD DPF REGEN TRIGGERED ENGINE FAIL-SAFE CAUSING LOSS OF POWER. NO WARNING LIGHTS WERE VISIBLE DURING INCIDENT. DEALER DOES NOT KNOW CAUSE OF ISSUE BUT WAS ABLE TO RESET VEHICLE. THIS ISSUE OCCURRED AGAIN SEVERAL DAYS LATER AND HAS NOT BEEN RESOLVED AND HAS NO CLEAR FIX.
Mfg Campaign: 10945097
Recall Date: Jan 13, 2017
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE LOST POWER ON HIGHWAY AND WOULD NOT EXCEED 40MPH WITH FULL ACCELERATION, WAS ABLE TO LIMP VEHICLE TO DEALERSHIP FOR REPAIRS. WAS TOLD DPF REGEN TRIGGERED ENGINE FAIL-SAFE CAUSING LOSS OF POWER. NO WARNING LIGHTS WERE VISIBLE DURING INCIDENT. DEALER DOES NOT KNOW CAUSE OF ISSUE BUT WAS ABLE TO RESET VEHICLE. THIS ISSUE OCCURRED AGAIN SEVERAL DAYS LATER AND HAS NOT BEEN RESOLVED AND HAS NO CLEAR FIX.
Corrective Action:
VEHICLE LOST POWER ON HIGHWAY AND WOULD NOT EXCEED 40MPH WITH FULL ACCELERATION, WAS ABLE TO LIMP VEHICLE TO DEALERSHIP FOR REPAIRS. WAS TOLD DPF REGEN TRIGGERED ENGINE FAIL-SAFE CAUSING LOSS OF POWER. NO WARNING LIGHTS WERE VISIBLE DURING INCIDENT. DEALER DOES NOT KNOW CAUSE OF ISSUE BUT WAS ABLE TO RESET VEHICLE. THIS ISSUE OCCURRED AGAIN SEVERAL DAYS LATER AND HAS NOT BEEN RESOLVED AND HAS NO CLEAR FIX.
Additional Notes:
VEHICLE LOST POWER ON HIGHWAY AND WOULD NOT EXCEED 40MPH WITH FULL ACCELERATION, WAS ABLE TO LIMP VEHICLE TO DEALERSHIP FOR REPAIRS. WAS TOLD DPF REGEN TRIGGERED ENGINE FAIL-SAFE CAUSING LOSS OF POWER. NO WARNING LIGHTS WERE VISIBLE DURING INCIDENT. DEALER DOES NOT KNOW CAUSE OF ISSUE BUT WAS ABLE TO RESET VEHICLE. THIS ISSUE OCCURRED AGAIN SEVERAL DAYS LATER AND HAS NOT BEEN RESOLVED AND HAS NO CLEAR FIX.
Mfg Campaign: 10945097
Recall Date: Jan 13, 2017
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE LOST POWER ON HIGHWAY AND WOULD NOT EXCEED 40MPH WITH FULL ACCELERATION, WAS ABLE TO LIMP VEHICLE TO DEALERSHIP FOR REPAIRS. WAS TOLD DPF REGEN TRIGGERED ENGINE FAIL-SAFE CAUSING LOSS OF POWER. NO WARNING LIGHTS WERE VISIBLE DURING INCIDENT. DEALER DOES NOT KNOW CAUSE OF ISSUE BUT WAS ABLE TO RESET VEHICLE. THIS ISSUE OCCURRED AGAIN SEVERAL DAYS LATER AND HAS NOT BEEN RESOLVED AND HAS NO CLEAR FIX.
Corrective Action:
VEHICLE LOST POWER ON HIGHWAY AND WOULD NOT EXCEED 40MPH WITH FULL ACCELERATION, WAS ABLE TO LIMP VEHICLE TO DEALERSHIP FOR REPAIRS. WAS TOLD DPF REGEN TRIGGERED ENGINE FAIL-SAFE CAUSING LOSS OF POWER. NO WARNING LIGHTS WERE VISIBLE DURING INCIDENT. DEALER DOES NOT KNOW CAUSE OF ISSUE BUT WAS ABLE TO RESET VEHICLE. THIS ISSUE OCCURRED AGAIN SEVERAL DAYS LATER AND HAS NOT BEEN RESOLVED AND HAS NO CLEAR FIX.
Additional Notes:
VEHICLE LOST POWER ON HIGHWAY AND WOULD NOT EXCEED 40MPH WITH FULL ACCELERATION, WAS ABLE TO LIMP VEHICLE TO DEALERSHIP FOR REPAIRS. WAS TOLD DPF REGEN TRIGGERED ENGINE FAIL-SAFE CAUSING LOSS OF POWER. NO WARNING LIGHTS WERE VISIBLE DURING INCIDENT. DEALER DOES NOT KNOW CAUSE OF ISSUE BUT WAS ABLE TO RESET VEHICLE. THIS ISSUE OCCURRED AGAIN SEVERAL DAYS LATER AND HAS NOT BEEN RESOLVED AND HAS NO CLEAR FIX.
Mfg Campaign: 10945097
Recall Date: Jan 13, 2017
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON NOVEMBER 2, 2016, I WAS DRIVING MY 2016 NISSAN TITAN XD (DIESEL) ON A CITY STREET WHEN THE ENGINE SUDDENLY SHUT DOWN ON ME. I WAS ABLE TO GET THE VEHICLE SAFELY TO THE SIDE OF THE ROAD (LOSS OF POWER STEERING AND BRAKES). I HAD THE VEHICLE TOWED TO THE DEALERSHIP, WHERE IT REMAINS TO THIS DAY (NOVEMBER 30). THE DEALERSHIP, ALONG WITH ASSISTANCE FROM NISSAN, HAS NOT BEEN ABLE TO REPAIR OR RESTART THE VEHICLE TO DATE. MY UNDERSTANDING IS THE FUEL HAS BEEN TESTED AND WAS DETERMINED TO BE CLEAN DIESEL AND PROBLEM FREE. THE FUEL RAILS WERE FIRST REPLACED, WITH NEGATIVE RESULTS. THE HIGH PRESSURE FUEL PUMP WAS THEN REPLACED, AGAIN WITH NEGATIVE RESULTS. MY LAST CONTACT WITH THE DEALERSHIP WAS ONE WEEK AGO, AND I WAS TOLD THE NISSAN ENGINEER'S FELT THE FUEL SYSTEM/ENGINE WAS NOT GETTING "PRIMED" AND THEY WERE GOING TO LOOK INTO THAT SYSTEM. STILL,, THE VEHICLE REMAINS AT THE DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO START THEN VEHICLE OR CORRECT THE PROBLEM. I AM CONCERNED OTHER OWNERS OF THIS TYPE OF VEHICLE MAY OR MAY ALREADY HAVE EXPERIENCED SIMILAR ISSUES. THIS IS OBVIOUSLY A SAFETY ISSUE THAT NEEDS TO BE CHECKED BECAUSE IT COULD RESULT IN A SEVERE ACCIDENT RESULTING IN INJURY, LOSS OF LIFE AND/OR PROPERTY DAMAGE. *TR
Corrective Action:
ON NOVEMBER 2, 2016, I WAS DRIVING MY 2016 NISSAN TITAN XD (DIESEL) ON A CITY STREET WHEN THE ENGINE SUDDENLY SHUT DOWN ON ME. I WAS ABLE TO GET THE VEHICLE SAFELY TO THE SIDE OF THE ROAD (LOSS OF POWER STEERING AND BRAKES). I HAD THE VEHICLE TOWED TO THE DEALERSHIP, WHERE IT REMAINS TO THIS DAY (NOVEMBER 30). THE DEALERSHIP, ALONG WITH ASSISTANCE FROM NISSAN, HAS NOT BEEN ABLE TO REPAIR OR RESTART THE VEHICLE TO DATE. MY UNDERSTANDING IS THE FUEL HAS BEEN TESTED AND WAS DETERMINED TO BE CLEAN DIESEL AND PROBLEM FREE. THE FUEL RAILS WERE FIRST REPLACED, WITH NEGATIVE RESULTS. THE HIGH PRESSURE FUEL PUMP WAS THEN REPLACED, AGAIN WITH NEGATIVE RESULTS. MY LAST CONTACT WITH THE DEALERSHIP WAS ONE WEEK AGO, AND I WAS TOLD THE NISSAN ENGINEER'S FELT THE FUEL SYSTEM/ENGINE WAS NOT GETTING "PRIMED" AND THEY WERE GOING TO LOOK INTO THAT SYSTEM. STILL,, THE VEHICLE REMAINS AT THE DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO START THEN VEHICLE OR CORRECT THE PROBLEM. I AM CONCERNED OTHER OWNERS OF THIS TYPE OF VEHICLE MAY OR MAY ALREADY HAVE EXPERIENCED SIMILAR ISSUES. THIS IS OBVIOUSLY A SAFETY ISSUE THAT NEEDS TO BE CHECKED BECAUSE IT COULD RESULT IN A SEVERE ACCIDENT RESULTING IN INJURY, LOSS OF LIFE AND/OR PROPERTY DAMAGE. *TR
Additional Notes:
ON NOVEMBER 2, 2016, I WAS DRIVING MY 2016 NISSAN TITAN XD (DIESEL) ON A CITY STREET WHEN THE ENGINE SUDDENLY SHUT DOWN ON ME. I WAS ABLE TO GET THE VEHICLE SAFELY TO THE SIDE OF THE ROAD (LOSS OF POWER STEERING AND BRAKES). I HAD THE VEHICLE TOWED TO THE DEALERSHIP, WHERE IT REMAINS TO THIS DAY (NOVEMBER 30). THE DEALERSHIP, ALONG WITH ASSISTANCE FROM NISSAN, HAS NOT BEEN ABLE TO REPAIR OR RESTART THE VEHICLE TO DATE. MY UNDERSTANDING IS THE FUEL HAS BEEN TESTED AND WAS DETERMINED TO BE CLEAN DIESEL AND PROBLEM FREE. THE FUEL RAILS WERE FIRST REPLACED, WITH NEGATIVE RESULTS. THE HIGH PRESSURE FUEL PUMP WAS THEN REPLACED, AGAIN WITH NEGATIVE RESULTS. MY LAST CONTACT WITH THE DEALERSHIP WAS ONE WEEK AGO, AND I WAS TOLD THE NISSAN ENGINEER'S FELT THE FUEL SYSTEM/ENGINE WAS NOT GETTING "PRIMED" AND THEY WERE GOING TO LOOK INTO THAT SYSTEM. STILL,, THE VEHICLE REMAINS AT THE DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO START THEN VEHICLE OR CORRECT THE PROBLEM. I AM CONCERNED OTHER OWNERS OF THIS TYPE OF VEHICLE MAY OR MAY ALREADY HAVE EXPERIENCED SIMILAR ISSUES. THIS IS OBVIOUSLY A SAFETY ISSUE THAT NEEDS TO BE CHECKED BECAUSE IT COULD RESULT IN A SEVERE ACCIDENT RESULTING IN INJURY, LOSS OF LIFE AND/OR PROPERTY DAMAGE. *TR
Mfg Campaign: 10928751
Recall Date: Nov 30, 2016
Nissan North America, Inc.
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
ON NOVEMBER 2, 2016, I WAS DRIVING MY 2016 NISSAN TITAN XD (DIESEL) ON A CITY STREET WHEN THE ENGINE SUDDENLY SHUT DOWN ON ME. I WAS ABLE TO GET THE VEHICLE SAFELY TO THE SIDE OF THE ROAD (LOSS OF POWER STEERING AND BRAKES). I HAD THE VEHICLE TOWED TO THE DEALERSHIP, WHERE IT REMAINS TO THIS DAY (NOVEMBER 30). THE DEALERSHIP, ALONG WITH ASSISTANCE FROM NISSAN, HAS NOT BEEN ABLE TO REPAIR OR RESTART THE VEHICLE TO DATE. MY UNDERSTANDING IS THE FUEL HAS BEEN TESTED AND WAS DETERMINED TO BE CLEAN DIESEL AND PROBLEM FREE. THE FUEL RAILS WERE FIRST REPLACED, WITH NEGATIVE RESULTS. THE HIGH PRESSURE FUEL PUMP WAS THEN REPLACED, AGAIN WITH NEGATIVE RESULTS. MY LAST CONTACT WITH THE DEALERSHIP WAS ONE WEEK AGO, AND I WAS TOLD THE NISSAN ENGINEER'S FELT THE FUEL SYSTEM/ENGINE WAS NOT GETTING "PRIMED" AND THEY WERE GOING TO LOOK INTO THAT SYSTEM. STILL,, THE VEHICLE REMAINS AT THE DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO START THEN VEHICLE OR CORRECT THE PROBLEM. I AM CONCERNED OTHER OWNERS OF THIS TYPE OF VEHICLE MAY OR MAY ALREADY HAVE EXPERIENCED SIMILAR ISSUES. THIS IS OBVIOUSLY A SAFETY ISSUE THAT NEEDS TO BE CHECKED BECAUSE IT COULD RESULT IN A SEVERE ACCIDENT RESULTING IN INJURY, LOSS OF LIFE AND/OR PROPERTY DAMAGE. *TR
Corrective Action:
ON NOVEMBER 2, 2016, I WAS DRIVING MY 2016 NISSAN TITAN XD (DIESEL) ON A CITY STREET WHEN THE ENGINE SUDDENLY SHUT DOWN ON ME. I WAS ABLE TO GET THE VEHICLE SAFELY TO THE SIDE OF THE ROAD (LOSS OF POWER STEERING AND BRAKES). I HAD THE VEHICLE TOWED TO THE DEALERSHIP, WHERE IT REMAINS TO THIS DAY (NOVEMBER 30). THE DEALERSHIP, ALONG WITH ASSISTANCE FROM NISSAN, HAS NOT BEEN ABLE TO REPAIR OR RESTART THE VEHICLE TO DATE. MY UNDERSTANDING IS THE FUEL HAS BEEN TESTED AND WAS DETERMINED TO BE CLEAN DIESEL AND PROBLEM FREE. THE FUEL RAILS WERE FIRST REPLACED, WITH NEGATIVE RESULTS. THE HIGH PRESSURE FUEL PUMP WAS THEN REPLACED, AGAIN WITH NEGATIVE RESULTS. MY LAST CONTACT WITH THE DEALERSHIP WAS ONE WEEK AGO, AND I WAS TOLD THE NISSAN ENGINEER'S FELT THE FUEL SYSTEM/ENGINE WAS NOT GETTING "PRIMED" AND THEY WERE GOING TO LOOK INTO THAT SYSTEM. STILL,, THE VEHICLE REMAINS AT THE DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO START THEN VEHICLE OR CORRECT THE PROBLEM. I AM CONCERNED OTHER OWNERS OF THIS TYPE OF VEHICLE MAY OR MAY ALREADY HAVE EXPERIENCED SIMILAR ISSUES. THIS IS OBVIOUSLY A SAFETY ISSUE THAT NEEDS TO BE CHECKED BECAUSE IT COULD RESULT IN A SEVERE ACCIDENT RESULTING IN INJURY, LOSS OF LIFE AND/OR PROPERTY DAMAGE. *TR
Additional Notes:
ON NOVEMBER 2, 2016, I WAS DRIVING MY 2016 NISSAN TITAN XD (DIESEL) ON A CITY STREET WHEN THE ENGINE SUDDENLY SHUT DOWN ON ME. I WAS ABLE TO GET THE VEHICLE SAFELY TO THE SIDE OF THE ROAD (LOSS OF POWER STEERING AND BRAKES). I HAD THE VEHICLE TOWED TO THE DEALERSHIP, WHERE IT REMAINS TO THIS DAY (NOVEMBER 30). THE DEALERSHIP, ALONG WITH ASSISTANCE FROM NISSAN, HAS NOT BEEN ABLE TO REPAIR OR RESTART THE VEHICLE TO DATE. MY UNDERSTANDING IS THE FUEL HAS BEEN TESTED AND WAS DETERMINED TO BE CLEAN DIESEL AND PROBLEM FREE. THE FUEL RAILS WERE FIRST REPLACED, WITH NEGATIVE RESULTS. THE HIGH PRESSURE FUEL PUMP WAS THEN REPLACED, AGAIN WITH NEGATIVE RESULTS. MY LAST CONTACT WITH THE DEALERSHIP WAS ONE WEEK AGO, AND I WAS TOLD THE NISSAN ENGINEER'S FELT THE FUEL SYSTEM/ENGINE WAS NOT GETTING "PRIMED" AND THEY WERE GOING TO LOOK INTO THAT SYSTEM. STILL,, THE VEHICLE REMAINS AT THE DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO START THEN VEHICLE OR CORRECT THE PROBLEM. I AM CONCERNED OTHER OWNERS OF THIS TYPE OF VEHICLE MAY OR MAY ALREADY HAVE EXPERIENCED SIMILAR ISSUES. THIS IS OBVIOUSLY A SAFETY ISSUE THAT NEEDS TO BE CHECKED BECAUSE IT COULD RESULT IN A SEVERE ACCIDENT RESULTING IN INJURY, LOSS OF LIFE AND/OR PROPERTY DAMAGE. *TR
Mfg Campaign: 10928751
Recall Date: Nov 30, 2016
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN TITAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT PASSENGER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE FAILURE RECURRED EACH TIME IT RAINED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY RETAINED WATER, WHICH CAUSED THE HEADLIGHT TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN TITAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT PASSENGER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE FAILURE RECURRED EACH TIME IT RAINED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY RETAINED WATER, WHICH CAUSED THE HEADLIGHT TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN TITAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT PASSENGER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE FAILURE RECURRED EACH TIME IT RAINED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY RETAINED WATER, WHICH CAUSED THE HEADLIGHT TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
Mfg Campaign: 10919324
Recall Date: Oct 27, 2016
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CUMMINS 5.0 LITER ENGINE MISSING OUT AT 1700 RPMS, YOU CAN REV THE DIESEL ENGINE TO 1700 RPMS AND THEN ALL OF SUDDEN THE UNIT STARTS MISSING OUT. BUT YET A CUMMINS ENGINEER STATED THAT SOME OF THEM DO IT, AND SOME DON'T. WELL BEING A CUMMINS TECH MY SELF I KNEW THIS WAS NOT TRUE. NISSAN REFUSES TO SEND THE TRUCK TO AN ACTUAL CUMMINS DEALER TO HAVE IT PROPERLY CHECKED OUT. SO U TOOK IT TO CROSS POINT CUMMINS DEALERSHIP HERE IN INDIANA THEIR DIAGNOSIS THE EGR FLAP IS STICKING ON THE CASTING AND CAUSING LOSE OF POWER , WITH EXCESSIVE REGENERATION DUE UNIT ONLY HAS 800 MILES ON IT. I HAVE VIDEO OF THE ISSUES!
Corrective Action:
CUMMINS 5.0 LITER ENGINE MISSING OUT AT 1700 RPMS, YOU CAN REV THE DIESEL ENGINE TO 1700 RPMS AND THEN ALL OF SUDDEN THE UNIT STARTS MISSING OUT. BUT YET A CUMMINS ENGINEER STATED THAT SOME OF THEM DO IT, AND SOME DON'T. WELL BEING A CUMMINS TECH MY SELF I KNEW THIS WAS NOT TRUE. NISSAN REFUSES TO SEND THE TRUCK TO AN ACTUAL CUMMINS DEALER TO HAVE IT PROPERLY CHECKED OUT. SO U TOOK IT TO CROSS POINT CUMMINS DEALERSHIP HERE IN INDIANA THEIR DIAGNOSIS THE EGR FLAP IS STICKING ON THE CASTING AND CAUSING LOSE OF POWER , WITH EXCESSIVE REGENERATION DUE UNIT ONLY HAS 800 MILES ON IT. I HAVE VIDEO OF THE ISSUES!
Additional Notes:
CUMMINS 5.0 LITER ENGINE MISSING OUT AT 1700 RPMS, YOU CAN REV THE DIESEL ENGINE TO 1700 RPMS AND THEN ALL OF SUDDEN THE UNIT STARTS MISSING OUT. BUT YET A CUMMINS ENGINEER STATED THAT SOME OF THEM DO IT, AND SOME DON'T. WELL BEING A CUMMINS TECH MY SELF I KNEW THIS WAS NOT TRUE. NISSAN REFUSES TO SEND THE TRUCK TO AN ACTUAL CUMMINS DEALER TO HAVE IT PROPERLY CHECKED OUT. SO U TOOK IT TO CROSS POINT CUMMINS DEALERSHIP HERE IN INDIANA THEIR DIAGNOSIS THE EGR FLAP IS STICKING ON THE CASTING AND CAUSING LOSE OF POWER , WITH EXCESSIVE REGENERATION DUE UNIT ONLY HAS 800 MILES ON IT. I HAVE VIDEO OF THE ISSUES!
Mfg Campaign: 10916007
Recall Date: Oct 13, 2016
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
DURING AN EMERGENCY STOP A LOUD POP WAS HEARD AND THE DRIVER'S SEAT SHIFTED FORWARD CAUSING THE DRIVER'S WEIGHT TO MOVE INTO THE FOOTWELL. AFTER THE INCIDENT OCCURRED THE SEAT CUSHION BENEATH THE SEAT HAD RIPPED AND VISIBLE BITS OF FOAM WERE OBSERVED UNDER THE SEAT. TRUCK WAS BROUGHT TO DEALERSHIP FOR INSPECTION, DEALERSHIP CONFIRMED THE SEAT HAD RIPPED AND SEVERAL CLIPS HAD BROKEN OFF. DEALER RE-TORQUED SEAT RESTRAINING BOLTS AND REPLACED CLIPS AND SENT NOTICE TO MATERIALS ENGINEER AT NISSAN FOR FURTHER INVESTIGATION AND ANALYSIS. APPROXIMATELY ONE WEEK LATER THE SEAT HAS CONTINUED TO LOOSEN AFFECTING DRIVER STABILITY AND POSITIONING WHILE DRIVING. BROUGHT TRUCK BACK TO DEALER AND WAS TOLD SEVERAL RESTRAINING BOLTS HAD EITHER SHEARED OR STRIPPED, SINCE IT COULD NOT BE DETERMINED WHETHER THE VEHICLE WAS SAFE TO DRIVE I WAS PUT INTO A RENTAL UNTIL AN INSPECTION COULD OCCUR. I AM STILL AWAITING A RESPONSE FROM NISSAN BOTH FOR THE INQUIRY AND FOR PARTS AND NISSAN HAS NOT RESPONDED TO EITHER. ISSUE AFTER APPROXIMATELY TWO WEEK WAS THEN REFERRED TO BBB AUTOLINE TO BEGIN BUYBACK PROCESS AS NISSAN HAS STILL NOT MADE FURTHER ATTEMPTS TO REPAIR THE VEHICLE NOR HAVE THEY PROVIDED A TIMELINE OF WHEN THAT MIGHT OCCUR.
Corrective Action:
DURING AN EMERGENCY STOP A LOUD POP WAS HEARD AND THE DRIVER'S SEAT SHIFTED FORWARD CAUSING THE DRIVER'S WEIGHT TO MOVE INTO THE FOOTWELL. AFTER THE INCIDENT OCCURRED THE SEAT CUSHION BENEATH THE SEAT HAD RIPPED AND VISIBLE BITS OF FOAM WERE OBSERVED UNDER THE SEAT. TRUCK WAS BROUGHT TO DEALERSHIP FOR INSPECTION, DEALERSHIP CONFIRMED THE SEAT HAD RIPPED AND SEVERAL CLIPS HAD BROKEN OFF. DEALER RE-TORQUED SEAT RESTRAINING BOLTS AND REPLACED CLIPS AND SENT NOTICE TO MATERIALS ENGINEER AT NISSAN FOR FURTHER INVESTIGATION AND ANALYSIS. APPROXIMATELY ONE WEEK LATER THE SEAT HAS CONTINUED TO LOOSEN AFFECTING DRIVER STABILITY AND POSITIONING WHILE DRIVING. BROUGHT TRUCK BACK TO DEALER AND WAS TOLD SEVERAL RESTRAINING BOLTS HAD EITHER SHEARED OR STRIPPED, SINCE IT COULD NOT BE DETERMINED WHETHER THE VEHICLE WAS SAFE TO DRIVE I WAS PUT INTO A RENTAL UNTIL AN INSPECTION COULD OCCUR. I AM STILL AWAITING A RESPONSE FROM NISSAN BOTH FOR THE INQUIRY AND FOR PARTS AND NISSAN HAS NOT RESPONDED TO EITHER. ISSUE AFTER APPROXIMATELY TWO WEEK WAS THEN REFERRED TO BBB AUTOLINE TO BEGIN BUYBACK PROCESS AS NISSAN HAS STILL NOT MADE FURTHER ATTEMPTS TO REPAIR THE VEHICLE NOR HAVE THEY PROVIDED A TIMELINE OF WHEN THAT MIGHT OCCUR.
Additional Notes:
DURING AN EMERGENCY STOP A LOUD POP WAS HEARD AND THE DRIVER'S SEAT SHIFTED FORWARD CAUSING THE DRIVER'S WEIGHT TO MOVE INTO THE FOOTWELL. AFTER THE INCIDENT OCCURRED THE SEAT CUSHION BENEATH THE SEAT HAD RIPPED AND VISIBLE BITS OF FOAM WERE OBSERVED UNDER THE SEAT. TRUCK WAS BROUGHT TO DEALERSHIP FOR INSPECTION, DEALERSHIP CONFIRMED THE SEAT HAD RIPPED AND SEVERAL CLIPS HAD BROKEN OFF. DEALER RE-TORQUED SEAT RESTRAINING BOLTS AND REPLACED CLIPS AND SENT NOTICE TO MATERIALS ENGINEER AT NISSAN FOR FURTHER INVESTIGATION AND ANALYSIS. APPROXIMATELY ONE WEEK LATER THE SEAT HAS CONTINUED TO LOOSEN AFFECTING DRIVER STABILITY AND POSITIONING WHILE DRIVING. BROUGHT TRUCK BACK TO DEALER AND WAS TOLD SEVERAL RESTRAINING BOLTS HAD EITHER SHEARED OR STRIPPED, SINCE IT COULD NOT BE DETERMINED WHETHER THE VEHICLE WAS SAFE TO DRIVE I WAS PUT INTO A RENTAL UNTIL AN INSPECTION COULD OCCUR. I AM STILL AWAITING A RESPONSE FROM NISSAN BOTH FOR THE INQUIRY AND FOR PARTS AND NISSAN HAS NOT RESPONDED TO EITHER. ISSUE AFTER APPROXIMATELY TWO WEEK WAS THEN REFERRED TO BBB AUTOLINE TO BEGIN BUYBACK PROCESS AS NISSAN HAS STILL NOT MADE FURTHER ATTEMPTS TO REPAIR THE VEHICLE NOR HAVE THEY PROVIDED A TIMELINE OF WHEN THAT MIGHT OCCUR.
Mfg Campaign: 10902987
Recall Date: Sep 1, 2016
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON STREET, TRAVELING BETWEEN 30 AND 40 MPH NEEDED MAXIMUM BRAKING, AFTER PUSHING EXTREMELY HARD ON BRAKE PEDDLE THE VEHICLE DID NOT RESPOND, FOOT SEEMED TO GO TO FLOOR, MINOR SLOWING WITH ONE BREAK (RIGHT SIDE)MOMENTARILY LOCKING UP ABOUT FIVE FEET FROM IMPACT, NO IDEA WHAT THE CAUSE
Corrective Action:
ON STREET, TRAVELING BETWEEN 30 AND 40 MPH NEEDED MAXIMUM BRAKING, AFTER PUSHING EXTREMELY HARD ON BRAKE PEDDLE THE VEHICLE DID NOT RESPOND, FOOT SEEMED TO GO TO FLOOR, MINOR SLOWING WITH ONE BREAK (RIGHT SIDE)MOMENTARILY LOCKING UP ABOUT FIVE FEET FROM IMPACT, NO IDEA WHAT THE CAUSE
Additional Notes:
ON STREET, TRAVELING BETWEEN 30 AND 40 MPH NEEDED MAXIMUM BRAKING, AFTER PUSHING EXTREMELY HARD ON BRAKE PEDDLE THE VEHICLE DID NOT RESPOND, FOOT SEEMED TO GO TO FLOOR, MINOR SLOWING WITH ONE BREAK (RIGHT SIDE)MOMENTARILY LOCKING UP ABOUT FIVE FEET FROM IMPACT, NO IDEA WHAT THE CAUSE
Mfg Campaign: 10875910
Recall Date: Jun 22, 2016
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