Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2022-2023 Taycan vehicles. An occupant classification system error may deactivate the front passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: ASA2
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2023 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB5
Recall Date: Oct 1, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB6 / ARB7
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2025 Taycan vehicles. The front brake hoses can develop cracks and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARB0
Recall Date: Jun 19, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan, 2020-2024 Taycan 4S, Taycan Turbo, 2021-2023 Taycan 4 Cross Turismo, 2022-2023 Taycan 4S Cross Turismo, Taycan Turbo S Cross Turismo, 2023 Taycan Turbo Cross Turismo, 2022-2024 Taycan GTS, Taycan GTS Sport Turismo, and 2020-2023 Taycan Turbo S vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARA5
Recall Date: Mar 20, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2023 Taycan, Taycan 4 Cross Turismo, 2020-2023 Taycan 4S, Taycan Turbo S, 2021-2022 Taycan 4S Cross Turismo, 2022 Taycan Turbo S Cross Turismo, 2022-2023 Taycan GTS, 2023 Taycan GTS Sport Turismo, and 2020-2021 Taycan Turbo vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARA4
Recall Date: Mar 20, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APB6
Recall Date: Dec 13, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2023 Porsche Taycan, 2021-2022 Taycan 4S, Taycan Turbo S, Taycan Turbo, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, Taycan Turbo Cross Turismo, 2022 Taycan GTS, and Taycan GTS Sport Turismo vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APB5
Recall Date: Dec 13, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. An incorrect warning indicator with an incorrect color is displayed in the instrument cluster when notifying owners of worn brake pads. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," and 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA5
Recall Date: May 16, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Taycan Turbo, 2021 Taycan, Taycan 4S Cross Turismo, 2022 Taycan, Taycan Turbo, Taycan GTS, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, 2020-2022 Taycan 4S and Taycan Turbo S, and 2023 Taycan vehicles. When there is an unbelted passenger, the seat belt warning light and audible chime will not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA2
Recall Date: Mar 17, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. A software error could cause the center screen (including rearview camera image) and the touch control panel remain to black directly after the ignition is activated. Also, the Real-Top-View (including rearview camera image) could display a flickering image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ANA6
Recall Date: Jun 8, 2022
Consumer Complaints
96 ComplaintsPorsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.
Corrective Action:
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.
Additional Notes:
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.
Mfg Campaign: 11676380
Recall Date: Jul 26, 2025
Porsche Cars North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.
Corrective Action:
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.
Additional Notes:
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.
Mfg Campaign: 11676380
Recall Date: Jul 26, 2025
Porsche Cars North America, Inc.
Defect Description:
STEERING
Potential Consequences:
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.
Corrective Action:
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.
Additional Notes:
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.
Mfg Campaign: 11676380
Recall Date: Jul 26, 2025
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.
Corrective Action:
On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.
Additional Notes:
On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.
Mfg Campaign: 11670321
Recall Date: Jun 30, 2025
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.
Corrective Action:
On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.
Additional Notes:
On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.
Mfg Campaign: 11670321
Recall Date: Jun 30, 2025
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While waiting for light to turn green atba highway off raml, the car dash displayed two errors in quick succession and would not move. The errors were "Engine control error Park vehicle in a safe place" and "Electrical system error Restarting not possible, Service required". There was also an error about PSM, but I wasn't able to get a picture of it. I turned the car off and back on, which did not resolve the error. I then turned the car off, got out of the car, locked it, and got back in and turned it back on and it drove normally. This has happened twice.
Corrective Action:
While waiting for light to turn green atba highway off raml, the car dash displayed two errors in quick succession and would not move. The errors were "Engine control error Park vehicle in a safe place" and "Electrical system error Restarting not possible, Service required". There was also an error about PSM, but I wasn't able to get a picture of it. I turned the car off and back on, which did not resolve the error. I then turned the car off, got out of the car, locked it, and got back in and turned it back on and it drove normally. This has happened twice.
Additional Notes:
While waiting for light to turn green atba highway off raml, the car dash displayed two errors in quick succession and would not move. The errors were "Engine control error Park vehicle in a safe place" and "Electrical system error Restarting not possible, Service required". There was also an error about PSM, but I wasn't able to get a picture of it. I turned the car off and back on, which did not resolve the error. I then turned the car off, got out of the car, locked it, and got back in and turned it back on and it drove normally. This has happened twice.
Mfg Campaign: 11668725
Recall Date: Jun 23, 2025
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Session ID: [XXX] EA Case No: [XXX] Time of incident: [XXX] While DC fast charging my 2022 Porsche Taycan at an Electrify America station, I experienced a critical malfunction during cable disconnection. Upon unplugging, there was a visible spark, fire, and smoke on the car's charging port. The DC charge port showed heat damage, with melted pins that rendered it unusable. A Porsche dealer confirmed the damage likely resulted from the charging event, not a vehicle defect. A repair invoice of ~$5000 has been issued. This incident posed a serious fire and electric shock hazard. If someone had been closer to the port, injury or fire could have occurred. No warnings or errors were displayed by the vehicle before or during the event, which happened suddenly and without shutdown or alert. The dealership inspected the damage and noted signs of thermal/electrical malfunction. A copy of the dealer's report is attached with this form. The component has not yet been examined by Porsche North America, insurance, or third parties, but I am escalating the issue. The damaged charger remains nonfunctional as of June 11, and Electrify America has stated the charger's connector pins need replacement. Electrify America has also refused to reimburse any damage fees to me. A picture of the out of operation charger as of 6/7 is attached. The vehicle charge port is available for inspection if needed. I can't confirm whether the malfunction was caused by Electrify America’s charger, the Taycan’s port, or both, however evidence suggests the HV charging cable triggered the fault. This event presents a credible safety risk to people and vehicles. EA's chargers are widely used, and if this issue affects compatibility with vehicles like the Taycan, other users may be at risk of fire or shock. No injury occurred, but the potential was significant. I am reporting this to NHTSA to urge investigation into the broader safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Session ID: [XXX] EA Case No: [XXX] Time of incident: [XXX] While DC fast charging my 2022 Porsche Taycan at an Electrify America station, I experienced a critical malfunction during cable disconnection. Upon unplugging, there was a visible spark, fire, and smoke on the car's charging port. The DC charge port showed heat damage, with melted pins that rendered it unusable. A Porsche dealer confirmed the damage likely resulted from the charging event, not a vehicle defect. A repair invoice of ~$5000 has been issued. This incident posed a serious fire and electric shock hazard. If someone had been closer to the port, injury or fire could have occurred. No warnings or errors were displayed by the vehicle before or during the event, which happened suddenly and without shutdown or alert. The dealership inspected the damage and noted signs of thermal/electrical malfunction. A copy of the dealer's report is attached with this form. The component has not yet been examined by Porsche North America, insurance, or third parties, but I am escalating the issue. The damaged charger remains nonfunctional as of June 11, and Electrify America has stated the charger's connector pins need replacement. Electrify America has also refused to reimburse any damage fees to me. A picture of the out of operation charger as of 6/7 is attached. The vehicle charge port is available for inspection if needed. I can't confirm whether the malfunction was caused by Electrify America’s charger, the Taycan’s port, or both, however evidence suggests the HV charging cable triggered the fault. This event presents a credible safety risk to people and vehicles. EA's chargers are widely used, and if this issue affects compatibility with vehicles like the Taycan, other users may be at risk of fire or shock. No injury occurred, but the potential was significant. I am reporting this to NHTSA to urge investigation into the broader safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Session ID: [XXX] EA Case No: [XXX] Time of incident: [XXX] While DC fast charging my 2022 Porsche Taycan at an Electrify America station, I experienced a critical malfunction during cable disconnection. Upon unplugging, there was a visible spark, fire, and smoke on the car's charging port. The DC charge port showed heat damage, with melted pins that rendered it unusable. A Porsche dealer confirmed the damage likely resulted from the charging event, not a vehicle defect. A repair invoice of ~$5000 has been issued. This incident posed a serious fire and electric shock hazard. If someone had been closer to the port, injury or fire could have occurred. No warnings or errors were displayed by the vehicle before or during the event, which happened suddenly and without shutdown or alert. The dealership inspected the damage and noted signs of thermal/electrical malfunction. A copy of the dealer's report is attached with this form. The component has not yet been examined by Porsche North America, insurance, or third parties, but I am escalating the issue. The damaged charger remains nonfunctional as of June 11, and Electrify America has stated the charger's connector pins need replacement. Electrify America has also refused to reimburse any damage fees to me. A picture of the out of operation charger as of 6/7 is attached. The vehicle charge port is available for inspection if needed. I can't confirm whether the malfunction was caused by Electrify America’s charger, the Taycan’s port, or both, however evidence suggests the HV charging cable triggered the fault. This event presents a credible safety risk to people and vehicles. EA's chargers are widely used, and if this issue affects compatibility with vehicles like the Taycan, other users may be at risk of fire or shock. No injury occurred, but the potential was significant. I am reporting this to NHTSA to urge investigation into the broader safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11666452
Recall Date: Jun 12, 2025
Porsche Cars North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I am filing a complaint regarding a serious design flaw in the Porsche Taycan that allows road debris and rocks to damage its radiator fans and cooling system, posing safety risks. The radiator fans are critical for thermal management in this electric vehicle, cooling the high voltage battery, power electronics, and motors to ensure safe operation, optimal performance, and battery longevity. Damaged fans can lead to overheating, reduced power output, or system shutdowns, increasing the risk of accidents, especially during high-speed or demanding driving conditions. Numerous Taycan owners, including myself, have reported radiator and fan damage from small rocks or debris entering through the front grille or wheel well vents. This issue has caused loud fan noises, reduced cooling efficiency, or complete fan failure, with repair costs ranging from $2000-$7000. I recently had replace both radiator fans in the total repair cost was approximately $6800. Porsche attributes these failures to external road hazards, often denying warranty claims, and owners face costly repairs or filing claims with their car insurance company. The Taycan’s cooling system design is inadequate for a high performance EV marketed for diverse driving conditions, including gravel roads or roads that are going through the process of re-pavement. The exposed fans and radiators are prone to damage, compromising the vehicle’s safety and reliability. This widespread issue warrants a recall to address the design flaw, such as installing robust protective screens or redesigning the cooling system to prevent debris ingress. Without intervention, owners face ongoing safety risks and financial burdens. I urge the NHTSA to investigate and mandate a recall to ensure the Taycan’s critical cooling systems function safely under normal driving conditions.
Corrective Action:
I am filing a complaint regarding a serious design flaw in the Porsche Taycan that allows road debris and rocks to damage its radiator fans and cooling system, posing safety risks. The radiator fans are critical for thermal management in this electric vehicle, cooling the high voltage battery, power electronics, and motors to ensure safe operation, optimal performance, and battery longevity. Damaged fans can lead to overheating, reduced power output, or system shutdowns, increasing the risk of accidents, especially during high-speed or demanding driving conditions. Numerous Taycan owners, including myself, have reported radiator and fan damage from small rocks or debris entering through the front grille or wheel well vents. This issue has caused loud fan noises, reduced cooling efficiency, or complete fan failure, with repair costs ranging from $2000-$7000. I recently had replace both radiator fans in the total repair cost was approximately $6800. Porsche attributes these failures to external road hazards, often denying warranty claims, and owners face costly repairs or filing claims with their car insurance company. The Taycan’s cooling system design is inadequate for a high performance EV marketed for diverse driving conditions, including gravel roads or roads that are going through the process of re-pavement. The exposed fans and radiators are prone to damage, compromising the vehicle’s safety and reliability. This widespread issue warrants a recall to address the design flaw, such as installing robust protective screens or redesigning the cooling system to prevent debris ingress. Without intervention, owners face ongoing safety risks and financial burdens. I urge the NHTSA to investigate and mandate a recall to ensure the Taycan’s critical cooling systems function safely under normal driving conditions.
Additional Notes:
I am filing a complaint regarding a serious design flaw in the Porsche Taycan that allows road debris and rocks to damage its radiator fans and cooling system, posing safety risks. The radiator fans are critical for thermal management in this electric vehicle, cooling the high voltage battery, power electronics, and motors to ensure safe operation, optimal performance, and battery longevity. Damaged fans can lead to overheating, reduced power output, or system shutdowns, increasing the risk of accidents, especially during high-speed or demanding driving conditions. Numerous Taycan owners, including myself, have reported radiator and fan damage from small rocks or debris entering through the front grille or wheel well vents. This issue has caused loud fan noises, reduced cooling efficiency, or complete fan failure, with repair costs ranging from $2000-$7000. I recently had replace both radiator fans in the total repair cost was approximately $6800. Porsche attributes these failures to external road hazards, often denying warranty claims, and owners face costly repairs or filing claims with their car insurance company. The Taycan’s cooling system design is inadequate for a high performance EV marketed for diverse driving conditions, including gravel roads or roads that are going through the process of re-pavement. The exposed fans and radiators are prone to damage, compromising the vehicle’s safety and reliability. This widespread issue warrants a recall to address the design flaw, such as installing robust protective screens or redesigning the cooling system to prevent debris ingress. Without intervention, owners face ongoing safety risks and financial burdens. I urge the NHTSA to investigate and mandate a recall to ensure the Taycan’s critical cooling systems function safely under normal driving conditions.
Mfg Campaign: 11663577
Recall Date: May 29, 2025
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am filing a complaint regarding a serious design flaw in the Porsche Taycan that allows road debris and rocks to damage its radiator fans and cooling system, posing safety risks. The radiator fans are critical for thermal management in this electric vehicle, cooling the high voltage battery, power electronics, and motors to ensure safe operation, optimal performance, and battery longevity. Damaged fans can lead to overheating, reduced power output, or system shutdowns, increasing the risk of accidents, especially during high-speed or demanding driving conditions. Numerous Taycan owners, including myself, have reported radiator and fan damage from small rocks or debris entering through the front grille or wheel well vents. This issue has caused loud fan noises, reduced cooling efficiency, or complete fan failure, with repair costs ranging from $2000-$7000. I recently had replace both radiator fans in the total repair cost was approximately $6800. Porsche attributes these failures to external road hazards, often denying warranty claims, and owners face costly repairs or filing claims with their car insurance company. The Taycan’s cooling system design is inadequate for a high performance EV marketed for diverse driving conditions, including gravel roads or roads that are going through the process of re-pavement. The exposed fans and radiators are prone to damage, compromising the vehicle’s safety and reliability. This widespread issue warrants a recall to address the design flaw, such as installing robust protective screens or redesigning the cooling system to prevent debris ingress. Without intervention, owners face ongoing safety risks and financial burdens. I urge the NHTSA to investigate and mandate a recall to ensure the Taycan’s critical cooling systems function safely under normal driving conditions.
Corrective Action:
I am filing a complaint regarding a serious design flaw in the Porsche Taycan that allows road debris and rocks to damage its radiator fans and cooling system, posing safety risks. The radiator fans are critical for thermal management in this electric vehicle, cooling the high voltage battery, power electronics, and motors to ensure safe operation, optimal performance, and battery longevity. Damaged fans can lead to overheating, reduced power output, or system shutdowns, increasing the risk of accidents, especially during high-speed or demanding driving conditions. Numerous Taycan owners, including myself, have reported radiator and fan damage from small rocks or debris entering through the front grille or wheel well vents. This issue has caused loud fan noises, reduced cooling efficiency, or complete fan failure, with repair costs ranging from $2000-$7000. I recently had replace both radiator fans in the total repair cost was approximately $6800. Porsche attributes these failures to external road hazards, often denying warranty claims, and owners face costly repairs or filing claims with their car insurance company. The Taycan’s cooling system design is inadequate for a high performance EV marketed for diverse driving conditions, including gravel roads or roads that are going through the process of re-pavement. The exposed fans and radiators are prone to damage, compromising the vehicle’s safety and reliability. This widespread issue warrants a recall to address the design flaw, such as installing robust protective screens or redesigning the cooling system to prevent debris ingress. Without intervention, owners face ongoing safety risks and financial burdens. I urge the NHTSA to investigate and mandate a recall to ensure the Taycan’s critical cooling systems function safely under normal driving conditions.
Additional Notes:
I am filing a complaint regarding a serious design flaw in the Porsche Taycan that allows road debris and rocks to damage its radiator fans and cooling system, posing safety risks. The radiator fans are critical for thermal management in this electric vehicle, cooling the high voltage battery, power electronics, and motors to ensure safe operation, optimal performance, and battery longevity. Damaged fans can lead to overheating, reduced power output, or system shutdowns, increasing the risk of accidents, especially during high-speed or demanding driving conditions. Numerous Taycan owners, including myself, have reported radiator and fan damage from small rocks or debris entering through the front grille or wheel well vents. This issue has caused loud fan noises, reduced cooling efficiency, or complete fan failure, with repair costs ranging from $2000-$7000. I recently had replace both radiator fans in the total repair cost was approximately $6800. Porsche attributes these failures to external road hazards, often denying warranty claims, and owners face costly repairs or filing claims with their car insurance company. The Taycan’s cooling system design is inadequate for a high performance EV marketed for diverse driving conditions, including gravel roads or roads that are going through the process of re-pavement. The exposed fans and radiators are prone to damage, compromising the vehicle’s safety and reliability. This widespread issue warrants a recall to address the design flaw, such as installing robust protective screens or redesigning the cooling system to prevent debris ingress. Without intervention, owners face ongoing safety risks and financial burdens. I urge the NHTSA to investigate and mandate a recall to ensure the Taycan’s critical cooling systems function safely under normal driving conditions.
Mfg Campaign: 11663577
Recall Date: May 29, 2025
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NHTSA campaign 24V732000 is a recall of 27,000 Porsche Taycans for high-voltage batteries may short circuit and increase risk of fire. For vehicles in Porsche campaign ARB6 for which online data is unavailable, owners are advised to have the recalled vehicles inspected and limit charging to 80%. In December 3, 2024, letter (attached) to UK Taycan owners of Taycans in ARB6, in addition to limiting charge to 80%, Porsche writes: “Additionally, until the inspection has been completed, we would advise not to charge the vehicle under cover and or to ensure the vehicle is not parked adjacent to or under buildings.” Why is Porsche’s warning to UK Taycan owners in ARB6 not to charge their Taycans under cover and ensure the vehicle not parked adjacent to buildings not included in the ARB6 notification letter to US Taycan owners?
Corrective Action:
NHTSA campaign 24V732000 is a recall of 27,000 Porsche Taycans for high-voltage batteries may short circuit and increase risk of fire. For vehicles in Porsche campaign ARB6 for which online data is unavailable, owners are advised to have the recalled vehicles inspected and limit charging to 80%. In December 3, 2024, letter (attached) to UK Taycan owners of Taycans in ARB6, in addition to limiting charge to 80%, Porsche writes: “Additionally, until the inspection has been completed, we would advise not to charge the vehicle under cover and or to ensure the vehicle is not parked adjacent to or under buildings.” Why is Porsche’s warning to UK Taycan owners in ARB6 not to charge their Taycans under cover and ensure the vehicle not parked adjacent to buildings not included in the ARB6 notification letter to US Taycan owners?
Additional Notes:
NHTSA campaign 24V732000 is a recall of 27,000 Porsche Taycans for high-voltage batteries may short circuit and increase risk of fire. For vehicles in Porsche campaign ARB6 for which online data is unavailable, owners are advised to have the recalled vehicles inspected and limit charging to 80%. In December 3, 2024, letter (attached) to UK Taycan owners of Taycans in ARB6, in addition to limiting charge to 80%, Porsche writes: “Additionally, until the inspection has been completed, we would advise not to charge the vehicle under cover and or to ensure the vehicle is not parked adjacent to or under buildings.” Why is Porsche’s warning to UK Taycan owners in ARB6 not to charge their Taycans under cover and ensure the vehicle not parked adjacent to buildings not included in the ARB6 notification letter to US Taycan owners?
Mfg Campaign: 11629651
Recall Date: Dec 9, 2024
Porsche Cars North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
NHTSA campaign 24V732000 is a recall of 27,000 Porsche Taycans for high-voltage batteries may short circuit and increase risk of fire. For vehicles in Porsche campaign ARB6 for which online data is unavailable, owners are advised to have the recalled vehicles inspected and limit charging to 80%. In December 3, 2024, letter (attached) to UK Taycan owners of Taycans in ARB6, in addition to limiting charge to 80%, Porsche writes: “Additionally, until the inspection has been completed, we would advise not to charge the vehicle under cover and or to ensure the vehicle is not parked adjacent to or under buildings.” Why is Porsche’s warning to UK Taycan owners in ARB6 not to charge their Taycans under cover and ensure the vehicle not parked adjacent to buildings not included in the ARB6 notification letter to US Taycan owners?
Corrective Action:
NHTSA campaign 24V732000 is a recall of 27,000 Porsche Taycans for high-voltage batteries may short circuit and increase risk of fire. For vehicles in Porsche campaign ARB6 for which online data is unavailable, owners are advised to have the recalled vehicles inspected and limit charging to 80%. In December 3, 2024, letter (attached) to UK Taycan owners of Taycans in ARB6, in addition to limiting charge to 80%, Porsche writes: “Additionally, until the inspection has been completed, we would advise not to charge the vehicle under cover and or to ensure the vehicle is not parked adjacent to or under buildings.” Why is Porsche’s warning to UK Taycan owners in ARB6 not to charge their Taycans under cover and ensure the vehicle not parked adjacent to buildings not included in the ARB6 notification letter to US Taycan owners?
Additional Notes:
NHTSA campaign 24V732000 is a recall of 27,000 Porsche Taycans for high-voltage batteries may short circuit and increase risk of fire. For vehicles in Porsche campaign ARB6 for which online data is unavailable, owners are advised to have the recalled vehicles inspected and limit charging to 80%. In December 3, 2024, letter (attached) to UK Taycan owners of Taycans in ARB6, in addition to limiting charge to 80%, Porsche writes: “Additionally, until the inspection has been completed, we would advise not to charge the vehicle under cover and or to ensure the vehicle is not parked adjacent to or under buildings.” Why is Porsche’s warning to UK Taycan owners in ARB6 not to charge their Taycans under cover and ensure the vehicle not parked adjacent to buildings not included in the ARB6 notification letter to US Taycan owners?
Mfg Campaign: 11629651
Recall Date: Dec 9, 2024
Porsche Cars North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on the city streets, the vehicle would not accelerate properly. At a stop sign, when pressing the accelerator, the vehicle started to jerk forward slowly and would not accelerate properly. A turtle started to flash on the cluster display. Trying to get to a safe location, the vehicle kept jerking forward slowly while slowly increasing speed and flashing the turtle icon.
Corrective Action:
While driving on the city streets, the vehicle would not accelerate properly. At a stop sign, when pressing the accelerator, the vehicle started to jerk forward slowly and would not accelerate properly. A turtle started to flash on the cluster display. Trying to get to a safe location, the vehicle kept jerking forward slowly while slowly increasing speed and flashing the turtle icon.
Additional Notes:
While driving on the city streets, the vehicle would not accelerate properly. At a stop sign, when pressing the accelerator, the vehicle started to jerk forward slowly and would not accelerate properly. A turtle started to flash on the cluster display. Trying to get to a safe location, the vehicle kept jerking forward slowly while slowly increasing speed and flashing the turtle icon.
Mfg Campaign: 11622110
Recall Date: Oct 26, 2024
Porsche Cars North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on the city streets, the vehicle would not accelerate properly. At a stop sign, when pressing the accelerator, the vehicle started to jerk forward slowly and would not accelerate properly. A turtle started to flash on the cluster display. Trying to get to a safe location, the vehicle kept jerking forward slowly while slowly increasing speed and flashing the turtle icon.
Corrective Action:
While driving on the city streets, the vehicle would not accelerate properly. At a stop sign, when pressing the accelerator, the vehicle started to jerk forward slowly and would not accelerate properly. A turtle started to flash on the cluster display. Trying to get to a safe location, the vehicle kept jerking forward slowly while slowly increasing speed and flashing the turtle icon.
Additional Notes:
While driving on the city streets, the vehicle would not accelerate properly. At a stop sign, when pressing the accelerator, the vehicle started to jerk forward slowly and would not accelerate properly. A turtle started to flash on the cluster display. Trying to get to a safe location, the vehicle kept jerking forward slowly while slowly increasing speed and flashing the turtle icon.
Mfg Campaign: 11622110
Recall Date: Oct 26, 2024
Porsche Cars North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the city streets, the vehicle would not accelerate properly. At a stop sign, when pressing the accelerator, the vehicle started to jerk forward slowly and would not accelerate properly. A turtle started to flash on the cluster display. Trying to get to a safe location, the vehicle kept jerking forward slowly while slowly increasing speed and flashing the turtle icon.
Corrective Action:
While driving on the city streets, the vehicle would not accelerate properly. At a stop sign, when pressing the accelerator, the vehicle started to jerk forward slowly and would not accelerate properly. A turtle started to flash on the cluster display. Trying to get to a safe location, the vehicle kept jerking forward slowly while slowly increasing speed and flashing the turtle icon.
Additional Notes:
While driving on the city streets, the vehicle would not accelerate properly. At a stop sign, when pressing the accelerator, the vehicle started to jerk forward slowly and would not accelerate properly. A turtle started to flash on the cluster display. Trying to get to a safe location, the vehicle kept jerking forward slowly while slowly increasing speed and flashing the turtle icon.
Mfg Campaign: 11622110
Recall Date: Oct 26, 2024
Porsche Cars North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on the freeway at 65 mph, the vehicle suddenly began to quickly decelerate. Pressing the accelerator pedal had no effect. The car behind me quickly swerved to avoid hitting me. I was able to maneuver the car onto the shoulder and very slowly exited the freeway. I noticed a warning light shaped like a turtle on the cluster display flashing. I stopped fully and turned off the vehicle. The car was then towed to the nearest Porsche dealer. One week later, the dealer was inspected the vehicle and was unable to reproduce the issue. No repair was performed and Car was returned.
Corrective Action:
While driving on the freeway at 65 mph, the vehicle suddenly began to quickly decelerate. Pressing the accelerator pedal had no effect. The car behind me quickly swerved to avoid hitting me. I was able to maneuver the car onto the shoulder and very slowly exited the freeway. I noticed a warning light shaped like a turtle on the cluster display flashing. I stopped fully and turned off the vehicle. The car was then towed to the nearest Porsche dealer. One week later, the dealer was inspected the vehicle and was unable to reproduce the issue. No repair was performed and Car was returned.
Additional Notes:
While driving on the freeway at 65 mph, the vehicle suddenly began to quickly decelerate. Pressing the accelerator pedal had no effect. The car behind me quickly swerved to avoid hitting me. I was able to maneuver the car onto the shoulder and very slowly exited the freeway. I noticed a warning light shaped like a turtle on the cluster display flashing. I stopped fully and turned off the vehicle. The car was then towed to the nearest Porsche dealer. One week later, the dealer was inspected the vehicle and was unable to reproduce the issue. No repair was performed and Car was returned.
Mfg Campaign: 11603667
Recall Date: Jul 21, 2024
Porsche Cars North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the freeway at 65 mph, the vehicle suddenly began to quickly decelerate. Pressing the accelerator pedal had no effect. The car behind me quickly swerved to avoid hitting me. I was able to maneuver the car onto the shoulder and very slowly exited the freeway. I noticed a warning light shaped like a turtle on the cluster display flashing. I stopped fully and turned off the vehicle. The car was then towed to the nearest Porsche dealer. One week later, the dealer was inspected the vehicle and was unable to reproduce the issue. No repair was performed and Car was returned.
Corrective Action:
While driving on the freeway at 65 mph, the vehicle suddenly began to quickly decelerate. Pressing the accelerator pedal had no effect. The car behind me quickly swerved to avoid hitting me. I was able to maneuver the car onto the shoulder and very slowly exited the freeway. I noticed a warning light shaped like a turtle on the cluster display flashing. I stopped fully and turned off the vehicle. The car was then towed to the nearest Porsche dealer. One week later, the dealer was inspected the vehicle and was unable to reproduce the issue. No repair was performed and Car was returned.
Additional Notes:
While driving on the freeway at 65 mph, the vehicle suddenly began to quickly decelerate. Pressing the accelerator pedal had no effect. The car behind me quickly swerved to avoid hitting me. I was able to maneuver the car onto the shoulder and very slowly exited the freeway. I noticed a warning light shaped like a turtle on the cluster display flashing. I stopped fully and turned off the vehicle. The car was then towed to the nearest Porsche dealer. One week later, the dealer was inspected the vehicle and was unable to reproduce the issue. No repair was performed and Car was returned.
Mfg Campaign: 11603667
Recall Date: Jul 21, 2024
Porsche Cars North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on the freeway at 65 mph, the vehicle suddenly began to quickly decelerate. Pressing the accelerator pedal had no effect. The car behind me quickly swerved to avoid hitting me. I was able to maneuver the car onto the shoulder and very slowly exited the freeway. I noticed a warning light shaped like a turtle on the cluster display flashing. I stopped fully and turned off the vehicle. The car was then towed to the nearest Porsche dealer. One week later, the dealer was inspected the vehicle and was unable to reproduce the issue. No repair was performed and Car was returned.
Corrective Action:
While driving on the freeway at 65 mph, the vehicle suddenly began to quickly decelerate. Pressing the accelerator pedal had no effect. The car behind me quickly swerved to avoid hitting me. I was able to maneuver the car onto the shoulder and very slowly exited the freeway. I noticed a warning light shaped like a turtle on the cluster display flashing. I stopped fully and turned off the vehicle. The car was then towed to the nearest Porsche dealer. One week later, the dealer was inspected the vehicle and was unable to reproduce the issue. No repair was performed and Car was returned.
Additional Notes:
While driving on the freeway at 65 mph, the vehicle suddenly began to quickly decelerate. Pressing the accelerator pedal had no effect. The car behind me quickly swerved to avoid hitting me. I was able to maneuver the car onto the shoulder and very slowly exited the freeway. I noticed a warning light shaped like a turtle on the cluster display flashing. I stopped fully and turned off the vehicle. The car was then towed to the nearest Porsche dealer. One week later, the dealer was inspected the vehicle and was unable to reproduce the issue. No repair was performed and Car was returned.
Mfg Campaign: 11603667
Recall Date: Jul 21, 2024
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They have contacted me and asked me to pick it up and return my loaner car. They cannot however provide me with a new charger for my car. Porsche has sent out new chargers as part of this recall but they don't have the software in place so the chargers are useless right now. Porsche will give $500 toward the purchase of a 3rd party charger but they told me that they will not accept any responsibility if the third party charger damages my vehicle in any way and they acknowledge that using the suggested 3rd party charger may void my vehicle warranty. They refuse to provide me with a loaner car until my car can safely be charged with a Porsche charger that wouldn't void my current warranty.
Corrective Action:
The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They have contacted me and asked me to pick it up and return my loaner car. They cannot however provide me with a new charger for my car. Porsche has sent out new chargers as part of this recall but they don't have the software in place so the chargers are useless right now. Porsche will give $500 toward the purchase of a 3rd party charger but they told me that they will not accept any responsibility if the third party charger damages my vehicle in any way and they acknowledge that using the suggested 3rd party charger may void my vehicle warranty. They refuse to provide me with a loaner car until my car can safely be charged with a Porsche charger that wouldn't void my current warranty.
Additional Notes:
The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They have contacted me and asked me to pick it up and return my loaner car. They cannot however provide me with a new charger for my car. Porsche has sent out new chargers as part of this recall but they don't have the software in place so the chargers are useless right now. Porsche will give $500 toward the purchase of a 3rd party charger but they told me that they will not accept any responsibility if the third party charger damages my vehicle in any way and they acknowledge that using the suggested 3rd party charger may void my vehicle warranty. They refuse to provide me with a loaner car until my car can safely be charged with a Porsche charger that wouldn't void my current warranty.
Mfg Campaign: 11596570
Recall Date: Jun 25, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They have contacted me and asked me to pick it up and return my loaner car. They cannot however provide me with a new charger for my car. Porsche has sent out new chargers as part of this recall but they don't have the software in place so the chargers are useless right now. Porsche will give $500 toward the purchase of a 3rd party charger but they told me that they will not accept any responsibility if the third party charger damages my vehicle in any way and they acknowledge that using the suggested 3rd party charger may void my vehicle warranty. They refuse to provide me with a loaner car until my car can safely be charged with a Porsche charger that wouldn't void my current warranty.
Corrective Action:
The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They have contacted me and asked me to pick it up and return my loaner car. They cannot however provide me with a new charger for my car. Porsche has sent out new chargers as part of this recall but they don't have the software in place so the chargers are useless right now. Porsche will give $500 toward the purchase of a 3rd party charger but they told me that they will not accept any responsibility if the third party charger damages my vehicle in any way and they acknowledge that using the suggested 3rd party charger may void my vehicle warranty. They refuse to provide me with a loaner car until my car can safely be charged with a Porsche charger that wouldn't void my current warranty.
Additional Notes:
The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They have contacted me and asked me to pick it up and return my loaner car. They cannot however provide me with a new charger for my car. Porsche has sent out new chargers as part of this recall but they don't have the software in place so the chargers are useless right now. Porsche will give $500 toward the purchase of a 3rd party charger but they told me that they will not accept any responsibility if the third party charger damages my vehicle in any way and they acknowledge that using the suggested 3rd party charger may void my vehicle warranty. They refuse to provide me with a loaner car until my car can safely be charged with a Porsche charger that wouldn't void my current warranty.
Mfg Campaign: 11596570
Recall Date: Jun 25, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
Potential Consequences:
I just contacted Porsche Customer Service and they told me that the replacement cables for the charger were available and my Porsche dealer could order me one. I went to Porsche Fresno and spoke to the service manager who said he had no information saying that these cables were available and if they were I would have gotten a letter from Porsche saying so. He also said that when they become available he will get an allocation of them. Please make Porsche Customer Service stop putting out misinformation! The original recall letter for this was dated January 22, 2023. Today is May 26, 2024. Porsche has had 490 days, or 70 weeks, to provide safe cables for these mobile chargers. This is not acceptable performance on the part of Porsche!
Corrective Action:
I just contacted Porsche Customer Service and they told me that the replacement cables for the charger were available and my Porsche dealer could order me one. I went to Porsche Fresno and spoke to the service manager who said he had no information saying that these cables were available and if they were I would have gotten a letter from Porsche saying so. He also said that when they become available he will get an allocation of them. Please make Porsche Customer Service stop putting out misinformation! The original recall letter for this was dated January 22, 2023. Today is May 26, 2024. Porsche has had 490 days, or 70 weeks, to provide safe cables for these mobile chargers. This is not acceptable performance on the part of Porsche!
Additional Notes:
I just contacted Porsche Customer Service and they told me that the replacement cables for the charger were available and my Porsche dealer could order me one. I went to Porsche Fresno and spoke to the service manager who said he had no information saying that these cables were available and if they were I would have gotten a letter from Porsche saying so. He also said that when they become available he will get an allocation of them. Please make Porsche Customer Service stop putting out misinformation! The original recall letter for this was dated January 22, 2023. Today is May 26, 2024. Porsche has had 490 days, or 70 weeks, to provide safe cables for these mobile chargers. This is not acceptable performance on the part of Porsche!
Mfg Campaign: 11590813
Recall Date: May 26, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury