Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2022-2023 Taycan vehicles. An occupant classification system error may deactivate the front passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: ASA2
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2023 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB5
Recall Date: Oct 1, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB6 / ARB7
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2025 Taycan vehicles. The front brake hoses can develop cracks and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARB0
Recall Date: Jun 19, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan, 2020-2024 Taycan 4S, Taycan Turbo, 2021-2023 Taycan 4 Cross Turismo, 2022-2023 Taycan 4S Cross Turismo, Taycan Turbo S Cross Turismo, 2023 Taycan Turbo Cross Turismo, 2022-2024 Taycan GTS, Taycan GTS Sport Turismo, and 2020-2023 Taycan Turbo S vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARA5
Recall Date: Mar 20, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2023 Taycan, Taycan 4 Cross Turismo, 2020-2023 Taycan 4S, Taycan Turbo S, 2021-2022 Taycan 4S Cross Turismo, 2022 Taycan Turbo S Cross Turismo, 2022-2023 Taycan GTS, 2023 Taycan GTS Sport Turismo, and 2020-2021 Taycan Turbo vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARA4
Recall Date: Mar 20, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APB6
Recall Date: Dec 13, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2023 Porsche Taycan, 2021-2022 Taycan 4S, Taycan Turbo S, Taycan Turbo, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, Taycan Turbo Cross Turismo, 2022 Taycan GTS, and Taycan GTS Sport Turismo vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APB5
Recall Date: Dec 13, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. An incorrect warning indicator with an incorrect color is displayed in the instrument cluster when notifying owners of worn brake pads. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," and 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA5
Recall Date: May 16, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Taycan Turbo, 2021 Taycan, Taycan 4S Cross Turismo, 2022 Taycan, Taycan Turbo, Taycan GTS, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, 2020-2022 Taycan 4S and Taycan Turbo S, and 2023 Taycan vehicles. When there is an unbelted passenger, the seat belt warning light and audible chime will not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA2
Recall Date: Mar 17, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. A software error could cause the center screen (including rearview camera image) and the touch control panel remain to black directly after the ignition is activated. Also, the Real-Top-View (including rearview camera image) could display a flickering image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ANA6
Recall Date: Jun 8, 2022
Consumer Complaints
96 ComplaintsPorsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
Corrective Action:
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
Additional Notes:
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
Mfg Campaign: 11590645
Recall Date: May 24, 2024
Porsche Cars North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
Corrective Action:
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
Additional Notes:
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
Mfg Campaign: 11590645
Recall Date: May 24, 2024
Porsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
Corrective Action:
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
Additional Notes:
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
Mfg Campaign: 11590645
Recall Date: May 24, 2024
Porsche Cars North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Tires on Taycan seems to wearing very odd. The inner side is getting signficantly faster wear than remaining tire resulting in tire burst within 8K miles. Replaced both rear tires 3 times in last 15 months.
Corrective Action:
Tires on Taycan seems to wearing very odd. The inner side is getting signficantly faster wear than remaining tire resulting in tire burst within 8K miles. Replaced both rear tires 3 times in last 15 months.
Additional Notes:
Tires on Taycan seems to wearing very odd. The inner side is getting signficantly faster wear than remaining tire resulting in tire burst within 8K miles. Replaced both rear tires 3 times in last 15 months.
Mfg Campaign: 11590330
Recall Date: May 23, 2024
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Porsche sent a "Important Safety Recall" notice to me dated January 22, 2023 about their defective power cable for the mobile charger for my Taycan. This notice promises that Porsche will replace the cable with an updated version "at a later date." It is now May 10, 2024 which certainly qualifies as a "later date" and there has been no further information much less delivery of an updated charger cable. Please have them make good on this promise!
Corrective Action:
Porsche sent a "Important Safety Recall" notice to me dated January 22, 2023 about their defective power cable for the mobile charger for my Taycan. This notice promises that Porsche will replace the cable with an updated version "at a later date." It is now May 10, 2024 which certainly qualifies as a "later date" and there has been no further information much less delivery of an updated charger cable. Please have them make good on this promise!
Additional Notes:
Porsche sent a "Important Safety Recall" notice to me dated January 22, 2023 about their defective power cable for the mobile charger for my Taycan. This notice promises that Porsche will replace the cable with an updated version "at a later date." It is now May 10, 2024 which certainly qualifies as a "later date" and there has been no further information much less delivery of an updated charger cable. Please have them make good on this promise!
Mfg Campaign: 11588157
Recall Date: May 10, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In September 2023 this Porsche Taycan 4S accelerated suddenly while going very slowly in reverse after displaying a red warning message on the dashboard "Electrical System Error." The brakes did not work and the car crashed into a house. No one was injured, but the car was declared a total loss. I see a recent safety recall (April 19) on your website for issues with the lithium battery and I believe that this may have caused my accident. I did report this as a safety issue to you in 2023 and confirmed tracking number assigned by NHTSA for this issue is 11556555.
Corrective Action:
In September 2023 this Porsche Taycan 4S accelerated suddenly while going very slowly in reverse after displaying a red warning message on the dashboard "Electrical System Error." The brakes did not work and the car crashed into a house. No one was injured, but the car was declared a total loss. I see a recent safety recall (April 19) on your website for issues with the lithium battery and I believe that this may have caused my accident. I did report this as a safety issue to you in 2023 and confirmed tracking number assigned by NHTSA for this issue is 11556555.
Additional Notes:
In September 2023 this Porsche Taycan 4S accelerated suddenly while going very slowly in reverse after displaying a red warning message on the dashboard "Electrical System Error." The brakes did not work and the car crashed into a house. No one was injured, but the car was declared a total loss. I see a recent safety recall (April 19) on your website for issues with the lithium battery and I believe that this may have caused my accident. I did report this as a safety issue to you in 2023 and confirmed tracking number assigned by NHTSA for this issue is 11556555.
Mfg Campaign: 11585957
Recall Date: Apr 29, 2024
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On two separate occasions under similar conditions, the vehicle initiated emergency braking due to a false collision warning. Both cases occurred at the same location. I was in the center lane facing into the afternoon sun waiting to turn left into a parking lot at a full stop. I was attempting to cross three lanes of traffic. When an opening occurred, I proceeded forward and began turning the wheel left as the traffic passed. I was not aggressive and waited an appropriate amount of time to begin the turn, well clear of the oncoming vehicles, which were traveling past at about 50 mph. The vehicle indicated a collision warning and slammed on the brakes. My daughter complained that her neck hurt from the sudden stop. I was fine, but it was jarring. The vehicle behind was able to stop in time as well, since I wasn't yet going fast, but both times was honked at (which I think demonstrates the degree to which it was an unexpected level of the braking). In both cases, the car returned to normal operation after the incident.
Corrective Action:
On two separate occasions under similar conditions, the vehicle initiated emergency braking due to a false collision warning. Both cases occurred at the same location. I was in the center lane facing into the afternoon sun waiting to turn left into a parking lot at a full stop. I was attempting to cross three lanes of traffic. When an opening occurred, I proceeded forward and began turning the wheel left as the traffic passed. I was not aggressive and waited an appropriate amount of time to begin the turn, well clear of the oncoming vehicles, which were traveling past at about 50 mph. The vehicle indicated a collision warning and slammed on the brakes. My daughter complained that her neck hurt from the sudden stop. I was fine, but it was jarring. The vehicle behind was able to stop in time as well, since I wasn't yet going fast, but both times was honked at (which I think demonstrates the degree to which it was an unexpected level of the braking). In both cases, the car returned to normal operation after the incident.
Additional Notes:
On two separate occasions under similar conditions, the vehicle initiated emergency braking due to a false collision warning. Both cases occurred at the same location. I was in the center lane facing into the afternoon sun waiting to turn left into a parking lot at a full stop. I was attempting to cross three lanes of traffic. When an opening occurred, I proceeded forward and began turning the wheel left as the traffic passed. I was not aggressive and waited an appropriate amount of time to begin the turn, well clear of the oncoming vehicles, which were traveling past at about 50 mph. The vehicle indicated a collision warning and slammed on the brakes. My daughter complained that her neck hurt from the sudden stop. I was fine, but it was jarring. The vehicle behind was able to stop in time as well, since I wasn't yet going fast, but both times was honked at (which I think demonstrates the degree to which it was an unexpected level of the braking). In both cases, the car returned to normal operation after the incident.
Mfg Campaign: 11585086
Recall Date: Apr 24, 2024
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On two separate occasions under similar conditions, the vehicle initiated emergency braking due to a false collision warning. Both cases occurred at the same location. I was in the center lane facing into the afternoon sun waiting to turn left into a parking lot at a full stop. I was attempting to cross three lanes of traffic. When an opening occurred, I proceeded forward and began turning the wheel left as the traffic passed. I was not aggressive and waited an appropriate amount of time to begin the turn, well clear of the oncoming vehicles, which were traveling past at about 50 mph. The vehicle indicated a collision warning and slammed on the brakes. My daughter complained that her neck hurt from the sudden stop. I was fine, but it was jarring. The vehicle behind was able to stop in time as well, since I wasn't yet going fast, but both times was honked at (which I think demonstrates the degree to which it was an unexpected level of the braking). In both cases, the car returned to normal operation after the incident.
Corrective Action:
On two separate occasions under similar conditions, the vehicle initiated emergency braking due to a false collision warning. Both cases occurred at the same location. I was in the center lane facing into the afternoon sun waiting to turn left into a parking lot at a full stop. I was attempting to cross three lanes of traffic. When an opening occurred, I proceeded forward and began turning the wheel left as the traffic passed. I was not aggressive and waited an appropriate amount of time to begin the turn, well clear of the oncoming vehicles, which were traveling past at about 50 mph. The vehicle indicated a collision warning and slammed on the brakes. My daughter complained that her neck hurt from the sudden stop. I was fine, but it was jarring. The vehicle behind was able to stop in time as well, since I wasn't yet going fast, but both times was honked at (which I think demonstrates the degree to which it was an unexpected level of the braking). In both cases, the car returned to normal operation after the incident.
Additional Notes:
On two separate occasions under similar conditions, the vehicle initiated emergency braking due to a false collision warning. Both cases occurred at the same location. I was in the center lane facing into the afternoon sun waiting to turn left into a parking lot at a full stop. I was attempting to cross three lanes of traffic. When an opening occurred, I proceeded forward and began turning the wheel left as the traffic passed. I was not aggressive and waited an appropriate amount of time to begin the turn, well clear of the oncoming vehicles, which were traveling past at about 50 mph. The vehicle indicated a collision warning and slammed on the brakes. My daughter complained that her neck hurt from the sudden stop. I was fine, but it was jarring. The vehicle behind was able to stop in time as well, since I wasn't yet going fast, but both times was honked at (which I think demonstrates the degree to which it was an unexpected level of the braking). In both cases, the car returned to normal operation after the incident.
Mfg Campaign: 11585086
Recall Date: Apr 24, 2024
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared
Mfg Campaign: 11573926
Recall Date: Feb 26, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared
Mfg Campaign: 11573926
Recall Date: Feb 26, 2024
Porsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared
Mfg Campaign: 11573926
Recall Date: Feb 26, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
Potential Consequences:
The 240V charger cable has a recall due to overheating and causing fires. I am now having to charge my car with a slower cable. In addition, I have also heard that the battery can have issues with water and leakage causing fires as well. I am concerned with fires by charging the car in my home, and the fact that this car was sold to me, and the charger cable has been known to have issues for years, only now getting a recall letter in Feb 2024.
Corrective Action:
The 240V charger cable has a recall due to overheating and causing fires. I am now having to charge my car with a slower cable. In addition, I have also heard that the battery can have issues with water and leakage causing fires as well. I am concerned with fires by charging the car in my home, and the fact that this car was sold to me, and the charger cable has been known to have issues for years, only now getting a recall letter in Feb 2024.
Additional Notes:
The 240V charger cable has a recall due to overheating and causing fires. I am now having to charge my car with a slower cable. In addition, I have also heard that the battery can have issues with water and leakage causing fires as well. I am concerned with fires by charging the car in my home, and the fact that this car was sold to me, and the charger cable has been known to have issues for years, only now getting a recall letter in Feb 2024.
Mfg Campaign: 11573427
Recall Date: Feb 22, 2024
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Porsche Taycan's brakes have always been soft. Recently, at slow speeds, I have had to pump the brakes to stop. The last time, I had to turn off the road to prevent an accident. The tow truck driver, who brought my car to Englewood NJ Porsche stated I had no brakes. Porsche of Englewood called me after their evaluation stating the car was fine and could not find a brake problem. I told him that the internet had multiple complaints that the Taycan brakes would not work at slow speeds and that it was found to be the brake booster that was malfunctioning. I am not the only person to experience this. Please look into this problem. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The Porsche Taycan's brakes have always been soft. Recently, at slow speeds, I have had to pump the brakes to stop. The last time, I had to turn off the road to prevent an accident. The tow truck driver, who brought my car to Englewood NJ Porsche stated I had no brakes. Porsche of Englewood called me after their evaluation stating the car was fine and could not find a brake problem. I told him that the internet had multiple complaints that the Taycan brakes would not work at slow speeds and that it was found to be the brake booster that was malfunctioning. I am not the only person to experience this. Please look into this problem. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The Porsche Taycan's brakes have always been soft. Recently, at slow speeds, I have had to pump the brakes to stop. The last time, I had to turn off the road to prevent an accident. The tow truck driver, who brought my car to Englewood NJ Porsche stated I had no brakes. Porsche of Englewood called me after their evaluation stating the car was fine and could not find a brake problem. I told him that the internet had multiple complaints that the Taycan brakes would not work at slow speeds and that it was found to be the brake booster that was malfunctioning. I am not the only person to experience this. Please look into this problem. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11569455
Recall Date: Feb 2, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The heater and defrost are not working which is especially dangerous during cold weather and/or humid conditions. The vehicle is at the dealership service center where they stated there have been a number of similar issues. The dealer has indicated they will inspect and repair. There were no warning lamps/messages prior to failure. To be fair, I never tried the heater before a cold spell this last week.
Corrective Action:
The heater and defrost are not working which is especially dangerous during cold weather and/or humid conditions. The vehicle is at the dealership service center where they stated there have been a number of similar issues. The dealer has indicated they will inspect and repair. There were no warning lamps/messages prior to failure. To be fair, I never tried the heater before a cold spell this last week.
Additional Notes:
The heater and defrost are not working which is especially dangerous during cold weather and/or humid conditions. The vehicle is at the dealership service center where they stated there have been a number of similar issues. The dealer has indicated they will inspect and repair. There were no warning lamps/messages prior to failure. To be fair, I never tried the heater before a cold spell this last week.
Mfg Campaign: 11566244
Recall Date: Jan 18, 2024
Porsche Cars North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The heater and defrost are not working which is especially dangerous during cold weather and/or humid conditions. The vehicle is at the dealership service center where they stated there have been a number of similar issues. The dealer has indicated they will inspect and repair. There were no warning lamps/messages prior to failure. To be fair, I never tried the heater before a cold spell this last week.
Corrective Action:
The heater and defrost are not working which is especially dangerous during cold weather and/or humid conditions. The vehicle is at the dealership service center where they stated there have been a number of similar issues. The dealer has indicated they will inspect and repair. There were no warning lamps/messages prior to failure. To be fair, I never tried the heater before a cold spell this last week.
Additional Notes:
The heater and defrost are not working which is especially dangerous during cold weather and/or humid conditions. The vehicle is at the dealership service center where they stated there have been a number of similar issues. The dealer has indicated they will inspect and repair. There were no warning lamps/messages prior to failure. To be fair, I never tried the heater before a cold spell this last week.
Mfg Campaign: 11566244
Recall Date: Jan 18, 2024
Porsche Cars North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.
Corrective Action:
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.
Additional Notes:
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.
Mfg Campaign: 11566356
Recall Date: Jan 18, 2024
Porsche Cars North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.
Corrective Action:
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.
Additional Notes:
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.
Mfg Campaign: 11566356
Recall Date: Jan 18, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.
Corrective Action:
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.
Additional Notes:
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.
Mfg Campaign: 11566356
Recall Date: Jan 18, 2024
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The cabin heater failed, so the windows mist up in the winter. Known problem for years, but it's not an active preemptive recall.
Corrective Action:
The cabin heater failed, so the windows mist up in the winter. Known problem for years, but it's not an active preemptive recall.
Additional Notes:
The cabin heater failed, so the windows mist up in the winter. Known problem for years, but it's not an active preemptive recall.
Mfg Campaign: 11561264
Recall Date: Dec 21, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received a red error stating that there was an electrical system error and I couldn’t operate my vehicle on Oct 18 when the vehicle was parked at home. I had to tow the vehicle to the dealer and when they inspected it, they couldn’t find anything wrong with it. I brought the vehicle back home and then less than a month later on November 7 I got the same error when the vehicle was parked at home. I had to tow the vehicle again to the dealer. And at this time they told me that there is an issue with the high voltage battery. They have not given me a loaner, and I am without a vehicle. I do not know when the issue will be resolved.
Corrective Action:
I received a red error stating that there was an electrical system error and I couldn’t operate my vehicle on Oct 18 when the vehicle was parked at home. I had to tow the vehicle to the dealer and when they inspected it, they couldn’t find anything wrong with it. I brought the vehicle back home and then less than a month later on November 7 I got the same error when the vehicle was parked at home. I had to tow the vehicle again to the dealer. And at this time they told me that there is an issue with the high voltage battery. They have not given me a loaner, and I am without a vehicle. I do not know when the issue will be resolved.
Additional Notes:
I received a red error stating that there was an electrical system error and I couldn’t operate my vehicle on Oct 18 when the vehicle was parked at home. I had to tow the vehicle to the dealer and when they inspected it, they couldn’t find anything wrong with it. I brought the vehicle back home and then less than a month later on November 7 I got the same error when the vehicle was parked at home. I had to tow the vehicle again to the dealer. And at this time they told me that there is an issue with the high voltage battery. They have not given me a loaner, and I am without a vehicle. I do not know when the issue will be resolved.
Mfg Campaign: 11559618
Recall Date: Dec 11, 2023
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Valencia, CA • 36 yrs
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