Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2022-2023 Taycan vehicles. An occupant classification system error may deactivate the front passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: ASA2
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2023 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB5
Recall Date: Oct 1, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB6 / ARB7
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2025 Taycan vehicles. The front brake hoses can develop cracks and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARB0
Recall Date: Jun 19, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan, 2020-2024 Taycan 4S, Taycan Turbo, 2021-2023 Taycan 4 Cross Turismo, 2022-2023 Taycan 4S Cross Turismo, Taycan Turbo S Cross Turismo, 2023 Taycan Turbo Cross Turismo, 2022-2024 Taycan GTS, Taycan GTS Sport Turismo, and 2020-2023 Taycan Turbo S vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARA5
Recall Date: Mar 20, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2023 Taycan, Taycan 4 Cross Turismo, 2020-2023 Taycan 4S, Taycan Turbo S, 2021-2022 Taycan 4S Cross Turismo, 2022 Taycan Turbo S Cross Turismo, 2022-2023 Taycan GTS, 2023 Taycan GTS Sport Turismo, and 2020-2021 Taycan Turbo vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARA4
Recall Date: Mar 20, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APB6
Recall Date: Dec 13, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2023 Porsche Taycan, 2021-2022 Taycan 4S, Taycan Turbo S, Taycan Turbo, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, Taycan Turbo Cross Turismo, 2022 Taycan GTS, and Taycan GTS Sport Turismo vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APB5
Recall Date: Dec 13, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. An incorrect warning indicator with an incorrect color is displayed in the instrument cluster when notifying owners of worn brake pads. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," and 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA5
Recall Date: May 16, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Taycan Turbo, 2021 Taycan, Taycan 4S Cross Turismo, 2022 Taycan, Taycan Turbo, Taycan GTS, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, 2020-2022 Taycan 4S and Taycan Turbo S, and 2023 Taycan vehicles. When there is an unbelted passenger, the seat belt warning light and audible chime will not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA2
Recall Date: Mar 17, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. A software error could cause the center screen (including rearview camera image) and the touch control panel remain to black directly after the ignition is activated. Also, the Real-Top-View (including rearview camera image) could display a flickering image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ANA6
Recall Date: Jun 8, 2022
Consumer Complaints
96 ComplaintsPorsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was backing my Porsche out of my garage with my foot on the brake. The car backed slowly as expected for a few seconds, then flashed a red display on the dashboard (see attachment) warning of an electric system error. It immediately self-accelerated in reverse at a high rate of speed across the street. The brakes did not work. Within 4-5 seconds it hit my neighbor's house and crashed into a room. I was trapped in the car and had to have the fire department get me out. The video police downloaded from the camera over my garage confirmed my account to them (as written above). I can provide the video if you would like to have it. A DMV examiner told me that about a year prior, around June 2022 an exactly similar accident was referred to him involving a Porsche Taycan accelerating out of control in reverse (see attachment).
Corrective Action:
I was backing my Porsche out of my garage with my foot on the brake. The car backed slowly as expected for a few seconds, then flashed a red display on the dashboard (see attachment) warning of an electric system error. It immediately self-accelerated in reverse at a high rate of speed across the street. The brakes did not work. Within 4-5 seconds it hit my neighbor's house and crashed into a room. I was trapped in the car and had to have the fire department get me out. The video police downloaded from the camera over my garage confirmed my account to them (as written above). I can provide the video if you would like to have it. A DMV examiner told me that about a year prior, around June 2022 an exactly similar accident was referred to him involving a Porsche Taycan accelerating out of control in reverse (see attachment).
Additional Notes:
I was backing my Porsche out of my garage with my foot on the brake. The car backed slowly as expected for a few seconds, then flashed a red display on the dashboard (see attachment) warning of an electric system error. It immediately self-accelerated in reverse at a high rate of speed across the street. The brakes did not work. Within 4-5 seconds it hit my neighbor's house and crashed into a room. I was trapped in the car and had to have the fire department get me out. The video police downloaded from the camera over my garage confirmed my account to them (as written above). I can provide the video if you would like to have it. A DMV examiner told me that about a year prior, around June 2022 an exactly similar accident was referred to him involving a Porsche Taycan accelerating out of control in reverse (see attachment).
Mfg Campaign: 11556555
Recall Date: Nov 23, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
Potential Consequences:
The contact owns a 2022 Porsche Taycan. The contact stated that when he purchased the vehicle, the vehicle would be fully charged in ten hours. The contact stated that after an unknown software upgrade was performed, the vehicle failed to fully charge. The vehicle was taken to the dealer, but no assistance was provided. The dealer referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2022 Porsche Taycan. The contact stated that when he purchased the vehicle, the vehicle would be fully charged in ten hours. The contact stated that after an unknown software upgrade was performed, the vehicle failed to fully charge. The vehicle was taken to the dealer, but no assistance was provided. The dealer referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2022 Porsche Taycan. The contact stated that when he purchased the vehicle, the vehicle would be fully charged in ten hours. The contact stated that after an unknown software upgrade was performed, the vehicle failed to fully charge. The vehicle was taken to the dealer, but no assistance was provided. The dealer referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 10,000.
Mfg Campaign: 11534882
Recall Date: Jul 27, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electric passenger compartment heater (high-voltage heater) Does not work. This prevents the cabin from receiving heat. This is extremely unsafe in cold environments because it prevents the windshield visibility as frost forms.
Corrective Action:
Electric passenger compartment heater (high-voltage heater) Does not work. This prevents the cabin from receiving heat. This is extremely unsafe in cold environments because it prevents the windshield visibility as frost forms.
Additional Notes:
Electric passenger compartment heater (high-voltage heater) Does not work. This prevents the cabin from receiving heat. This is extremely unsafe in cold environments because it prevents the windshield visibility as frost forms.
Mfg Campaign: 11526102
Recall Date: Jun 8, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical System Failure and Engine Failure. Car just stopped in the middle of the road at the traffic light and would not move forward. This has happened for the second time since the purchase of the car in December 2022. The car is now at the dealer being checked.
Corrective Action:
Electrical System Failure and Engine Failure. Car just stopped in the middle of the road at the traffic light and would not move forward. This has happened for the second time since the purchase of the car in December 2022. The car is now at the dealer being checked.
Additional Notes:
Electrical System Failure and Engine Failure. Car just stopped in the middle of the road at the traffic light and would not move forward. This has happened for the second time since the purchase of the car in December 2022. The car is now at the dealer being checked.
Mfg Campaign: 11519346
Recall Date: Apr 27, 2023
Porsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Electrical System Failure and Engine Failure. Car just stopped in the middle of the road at the traffic light and would not move forward. This has happened for the second time since the purchase of the car in December 2022. The car is now at the dealer being checked.
Corrective Action:
Electrical System Failure and Engine Failure. Car just stopped in the middle of the road at the traffic light and would not move forward. This has happened for the second time since the purchase of the car in December 2022. The car is now at the dealer being checked.
Additional Notes:
Electrical System Failure and Engine Failure. Car just stopped in the middle of the road at the traffic light and would not move forward. This has happened for the second time since the purchase of the car in December 2022. The car is now at the dealer being checked.
Mfg Campaign: 11519346
Recall Date: Apr 27, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After 9 days the car showing 12V battery low, it completely was completely dead on March 01, 2023 despite my all efforts to drive around (more than 400 miles) and charging. Reported the issue to Porsche helpline and they arranged the vehicle pickup from my home same day and the car was serviced at Paul Miller Porsche dealership in Parsippany, NJ. They charged the 12V battery, updated the software and returned after 3 days. The big battery had around 35% charge when it happened. Luckily it happened at home but I’m nervous about taking it out and get stranded somewhere.
Corrective Action:
After 9 days the car showing 12V battery low, it completely was completely dead on March 01, 2023 despite my all efforts to drive around (more than 400 miles) and charging. Reported the issue to Porsche helpline and they arranged the vehicle pickup from my home same day and the car was serviced at Paul Miller Porsche dealership in Parsippany, NJ. They charged the 12V battery, updated the software and returned after 3 days. The big battery had around 35% charge when it happened. Luckily it happened at home but I’m nervous about taking it out and get stranded somewhere.
Additional Notes:
After 9 days the car showing 12V battery low, it completely was completely dead on March 01, 2023 despite my all efforts to drive around (more than 400 miles) and charging. Reported the issue to Porsche helpline and they arranged the vehicle pickup from my home same day and the car was serviced at Paul Miller Porsche dealership in Parsippany, NJ. They charged the 12V battery, updated the software and returned after 3 days. The big battery had around 35% charge when it happened. Luckily it happened at home but I’m nervous about taking it out and get stranded somewhere.
Mfg Campaign: 11511069
Recall Date: Mar 9, 2023
Porsche Cars North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.
Corrective Action:
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.
Additional Notes:
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.
Mfg Campaign: 11508736
Recall Date: Feb 23, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.
Corrective Action:
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.
Additional Notes:
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.
Mfg Campaign: 11508736
Recall Date: Feb 23, 2023
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.
Corrective Action:
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.
Additional Notes:
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.
Mfg Campaign: 11508736
Recall Date: Feb 23, 2023
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
No heat in the car and as a result, windows are fogged making it a cold and potentially dangerous drive
Corrective Action:
No heat in the car and as a result, windows are fogged making it a cold and potentially dangerous drive
Additional Notes:
No heat in the car and as a result, windows are fogged making it a cold and potentially dangerous drive
Mfg Campaign: 11507991
Recall Date: Feb 18, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving at high speed on the freeway when, suddenly and without warning, the vehicle lost all power. A message reading “Electrical System Error Park Vehicle in a Safe Place”. I was able to glide across five lanes in rush hour traffic to the breakdown lane.
Corrective Action:
I was driving at high speed on the freeway when, suddenly and without warning, the vehicle lost all power. A message reading “Electrical System Error Park Vehicle in a Safe Place”. I was able to glide across five lanes in rush hour traffic to the breakdown lane.
Additional Notes:
I was driving at high speed on the freeway when, suddenly and without warning, the vehicle lost all power. A message reading “Electrical System Error Park Vehicle in a Safe Place”. I was able to glide across five lanes in rush hour traffic to the breakdown lane.
Mfg Campaign: 11507680
Recall Date: Feb 16, 2023
Porsche Cars North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Heater is not working. Causing dangerous conditions with windows fogging up.
Corrective Action:
Heater is not working. Causing dangerous conditions with windows fogging up.
Additional Notes:
Heater is not working. Causing dangerous conditions with windows fogging up.
Mfg Campaign: 11505223
Recall Date: Feb 2, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle heat all of sudden not working. Thus, unable to operate vehicle due to condensation on windows limiting visibility, in addition to cold cabin air. Car dropped off at Porsche dealer, and they confirmed no part availability to fix this widespread issue with Taycans.
Corrective Action:
Vehicle heat all of sudden not working. Thus, unable to operate vehicle due to condensation on windows limiting visibility, in addition to cold cabin air. Car dropped off at Porsche dealer, and they confirmed no part availability to fix this widespread issue with Taycans.
Additional Notes:
Vehicle heat all of sudden not working. Thus, unable to operate vehicle due to condensation on windows limiting visibility, in addition to cold cabin air. Car dropped off at Porsche dealer, and they confirmed no part availability to fix this widespread issue with Taycans.
Mfg Campaign: 11504373
Recall Date: Jan 30, 2023
Porsche Cars North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Vehicle heat all of sudden not working. Thus, unable to operate vehicle due to condensation on windows limiting visibility, in addition to cold cabin air. Car dropped off at Porsche dealer, and they confirmed no part availability to fix this widespread issue with Taycans.
Corrective Action:
Vehicle heat all of sudden not working. Thus, unable to operate vehicle due to condensation on windows limiting visibility, in addition to cold cabin air. Car dropped off at Porsche dealer, and they confirmed no part availability to fix this widespread issue with Taycans.
Additional Notes:
Vehicle heat all of sudden not working. Thus, unable to operate vehicle due to condensation on windows limiting visibility, in addition to cold cabin air. Car dropped off at Porsche dealer, and they confirmed no part availability to fix this widespread issue with Taycans.
Mfg Campaign: 11504373
Recall Date: Jan 30, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
High voltage heater unit stopped working. Unable to defog front windshield leading to dangerous loss of visibility, in addition to unable to heat cabin. I see LOTS of similar reports online. At dealer, awaiting part which will take weeks.
Corrective Action:
High voltage heater unit stopped working. Unable to defog front windshield leading to dangerous loss of visibility, in addition to unable to heat cabin. I see LOTS of similar reports online. At dealer, awaiting part which will take weeks.
Additional Notes:
High voltage heater unit stopped working. Unable to defog front windshield leading to dangerous loss of visibility, in addition to unable to heat cabin. I see LOTS of similar reports online. At dealer, awaiting part which will take weeks.
Mfg Campaign: 11504074
Recall Date: Jan 27, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Heater randomly stopped working, defrost won't function and that will cause a safety concern
Corrective Action:
Heater randomly stopped working, defrost won't function and that will cause a safety concern
Additional Notes:
Heater randomly stopped working, defrost won't function and that will cause a safety concern
Mfg Campaign: 11499810
Recall Date: Jan 2, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have 71 documented cases of Porsche Taycan heating systems failing at https://github.com/evstatus/PorscheTaycan/issues/1 The issue affects all Taycan models going as far back as 2020. This is a safety issue that requires that the car be flatbed towed when the heating system fails, as it affects the ability to effectively defrost and defog the windows in cold environments.
Corrective Action:
I have 71 documented cases of Porsche Taycan heating systems failing at https://github.com/evstatus/PorscheTaycan/issues/1 The issue affects all Taycan models going as far back as 2020. This is a safety issue that requires that the car be flatbed towed when the heating system fails, as it affects the ability to effectively defrost and defog the windows in cold environments.
Additional Notes:
I have 71 documented cases of Porsche Taycan heating systems failing at https://github.com/evstatus/PorscheTaycan/issues/1 The issue affects all Taycan models going as far back as 2020. This is a safety issue that requires that the car be flatbed towed when the heating system fails, as it affects the ability to effectively defrost and defog the windows in cold environments.
Mfg Campaign: 11498168
Recall Date: Dec 19, 2022
Porsche Cars North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
No windshield defrosting and defogging in my 2022 Taycan 4S (purchased new a year ago). Impaired visibility. No heat in passenger compartment. Dealer found electric heater failed and needed replacement. The high-voltage electric in-line heater heats the coolant used for windshield defrosting and defogging, as well as passenger compartment heat. See attachment for system description. The Taycan electric heater is a critical vehicle component to ensure visibility and avoid crashes. In the last 2 years, over 70 Taycan owners (US, Canada, Europe) have reported Taycan electric heater failures in online forums. Three owners have had a second Taycan heater failure a year after the first heater was replaced. Taycan model years 2020, 2021 and 2022. See attachment for owner online posts with URLs.
Corrective Action:
No windshield defrosting and defogging in my 2022 Taycan 4S (purchased new a year ago). Impaired visibility. No heat in passenger compartment. Dealer found electric heater failed and needed replacement. The high-voltage electric in-line heater heats the coolant used for windshield defrosting and defogging, as well as passenger compartment heat. See attachment for system description. The Taycan electric heater is a critical vehicle component to ensure visibility and avoid crashes. In the last 2 years, over 70 Taycan owners (US, Canada, Europe) have reported Taycan electric heater failures in online forums. Three owners have had a second Taycan heater failure a year after the first heater was replaced. Taycan model years 2020, 2021 and 2022. See attachment for owner online posts with URLs.
Additional Notes:
No windshield defrosting and defogging in my 2022 Taycan 4S (purchased new a year ago). Impaired visibility. No heat in passenger compartment. Dealer found electric heater failed and needed replacement. The high-voltage electric in-line heater heats the coolant used for windshield defrosting and defogging, as well as passenger compartment heat. See attachment for system description. The Taycan electric heater is a critical vehicle component to ensure visibility and avoid crashes. In the last 2 years, over 70 Taycan owners (US, Canada, Europe) have reported Taycan electric heater failures in online forums. Three owners have had a second Taycan heater failure a year after the first heater was replaced. Taycan model years 2020, 2021 and 2022. See attachment for owner online posts with URLs.
Mfg Campaign: 11497731
Recall Date: Dec 16, 2022
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The display is one LED unified panel and it goes dark and loses its ability to function while the car is in motion. It will prompt you to reboot while the car is in motion. In order to reboot the system driver must lean forward toward the passenger seat left portion of the screen and take 1 hand off the wheel to reboot and takes ones eyes away from the view plane of the road for more than 5 seconds
Corrective Action:
The display is one LED unified panel and it goes dark and loses its ability to function while the car is in motion. It will prompt you to reboot while the car is in motion. In order to reboot the system driver must lean forward toward the passenger seat left portion of the screen and take 1 hand off the wheel to reboot and takes ones eyes away from the view plane of the road for more than 5 seconds
Additional Notes:
The display is one LED unified panel and it goes dark and loses its ability to function while the car is in motion. It will prompt you to reboot while the car is in motion. In order to reboot the system driver must lean forward toward the passenger seat left portion of the screen and take 1 hand off the wheel to reboot and takes ones eyes away from the view plane of the road for more than 5 seconds
Mfg Campaign: 11490582
Recall Date: Oct 24, 2022
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle has stalled out repeatedly while driving. When starting from an intersection it will lose all power and a turtle icon shows up on the screen and the car will not move more than 5 MPH. After rolling to a stop, and restarting the car drives okay. Then a few days or a week, month later, it happens again. Also, the PCM repeatedly weekly, fails to boot up and I have no backup camera or controls of the car. The dealer erases codes and gives the car back, they don't know what's wrong.
Corrective Action:
The vehicle has stalled out repeatedly while driving. When starting from an intersection it will lose all power and a turtle icon shows up on the screen and the car will not move more than 5 MPH. After rolling to a stop, and restarting the car drives okay. Then a few days or a week, month later, it happens again. Also, the PCM repeatedly weekly, fails to boot up and I have no backup camera or controls of the car. The dealer erases codes and gives the car back, they don't know what's wrong.
Additional Notes:
The vehicle has stalled out repeatedly while driving. When starting from an intersection it will lose all power and a turtle icon shows up on the screen and the car will not move more than 5 MPH. After rolling to a stop, and restarting the car drives okay. Then a few days or a week, month later, it happens again. Also, the PCM repeatedly weekly, fails to boot up and I have no backup camera or controls of the car. The dealer erases codes and gives the car back, they don't know what's wrong.
Mfg Campaign: 11490080
Recall Date: Oct 19, 2022
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