Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS RELATES TO VB1/NHTSA 19V-757. I WAS ADVISED OF THIS RECALL MONTHS AGO BY RAM, AND REPEATEDLY SO, EACH TIME BEING TOLD TO PROMPTLY CONTACT RAM AND/OR DEALER TO HANDLE THIS "IMPORTANT SAFETY RECALL" AND THAT IT WAS "EXTREMELY IMPORTANT TO TAKE STEPS NOW TO REPAIR YOUR VEHICLE TO ENSURE THE SAFETY OF YOU AND YOUR PASSENGERS." I CONTACTED LOCAL DEALER MULTIPLE TIMES OVER THE PAST MONTHS (GOING BACK WELL INTO SUMMER IF NOT PRIOR) AND WAS ADVISED THAT PARTS WERE NOT YET AVAILABLE. I CALLED ABOUT TWO WEEKS AGO TO TRY AGAIN AS MY REGISTRATION IS DUE AND IN CALIFORNIA THERE IS REQUIREMENT TO SHOW THIS TYPE OF RECALL IS FIXED IN ORDER TO REREGISTER. I SET UP APPOINTMENT (THROUGH RAM AND CONFIRMED WITH DEALER) AND WAS JUST ADVISED THAT PART IS STILL NOT AVAILABLE. IT IS EVIDENT THAT RAM (FCA) IS NOT TAKING THIS RECALL SERIOUSLY OR AT LEAST NOT SERIOUSLY ENOUGH AND IS APPARENTLY CONTENT WITH ENDANGERING ME, MY FAMILY AND MY PASSENGERS, IF IN FACT THIS RECALL IS FOR A SAFETY-RELATED CONDITION. CAN YOU DO SOMETHING TO SEE THAT THIS IS BEING DILIGENTLY PURSUED?
Corrective Action:
THIS RELATES TO VB1/NHTSA 19V-757. I WAS ADVISED OF THIS RECALL MONTHS AGO BY RAM, AND REPEATEDLY SO, EACH TIME BEING TOLD TO PROMPTLY CONTACT RAM AND/OR DEALER TO HANDLE THIS "IMPORTANT SAFETY RECALL" AND THAT IT WAS "EXTREMELY IMPORTANT TO TAKE STEPS NOW TO REPAIR YOUR VEHICLE TO ENSURE THE SAFETY OF YOU AND YOUR PASSENGERS." I CONTACTED LOCAL DEALER MULTIPLE TIMES OVER THE PAST MONTHS (GOING BACK WELL INTO SUMMER IF NOT PRIOR) AND WAS ADVISED THAT PARTS WERE NOT YET AVAILABLE. I CALLED ABOUT TWO WEEKS AGO TO TRY AGAIN AS MY REGISTRATION IS DUE AND IN CALIFORNIA THERE IS REQUIREMENT TO SHOW THIS TYPE OF RECALL IS FIXED IN ORDER TO REREGISTER. I SET UP APPOINTMENT (THROUGH RAM AND CONFIRMED WITH DEALER) AND WAS JUST ADVISED THAT PART IS STILL NOT AVAILABLE. IT IS EVIDENT THAT RAM (FCA) IS NOT TAKING THIS RECALL SERIOUSLY OR AT LEAST NOT SERIOUSLY ENOUGH AND IS APPARENTLY CONTENT WITH ENDANGERING ME, MY FAMILY AND MY PASSENGERS, IF IN FACT THIS RECALL IS FOR A SAFETY-RELATED CONDITION. CAN YOU DO SOMETHING TO SEE THAT THIS IS BEING DILIGENTLY PURSUED?
Additional Notes:
THIS RELATES TO VB1/NHTSA 19V-757. I WAS ADVISED OF THIS RECALL MONTHS AGO BY RAM, AND REPEATEDLY SO, EACH TIME BEING TOLD TO PROMPTLY CONTACT RAM AND/OR DEALER TO HANDLE THIS "IMPORTANT SAFETY RECALL" AND THAT IT WAS "EXTREMELY IMPORTANT TO TAKE STEPS NOW TO REPAIR YOUR VEHICLE TO ENSURE THE SAFETY OF YOU AND YOUR PASSENGERS." I CONTACTED LOCAL DEALER MULTIPLE TIMES OVER THE PAST MONTHS (GOING BACK WELL INTO SUMMER IF NOT PRIOR) AND WAS ADVISED THAT PARTS WERE NOT YET AVAILABLE. I CALLED ABOUT TWO WEEKS AGO TO TRY AGAIN AS MY REGISTRATION IS DUE AND IN CALIFORNIA THERE IS REQUIREMENT TO SHOW THIS TYPE OF RECALL IS FIXED IN ORDER TO REREGISTER. I SET UP APPOINTMENT (THROUGH RAM AND CONFIRMED WITH DEALER) AND WAS JUST ADVISED THAT PART IS STILL NOT AVAILABLE. IT IS EVIDENT THAT RAM (FCA) IS NOT TAKING THIS RECALL SERIOUSLY OR AT LEAST NOT SERIOUSLY ENOUGH AND IS APPARENTLY CONTENT WITH ENDANGERING ME, MY FAMILY AND MY PASSENGERS, IF IN FACT THIS RECALL IS FOR A SAFETY-RELATED CONDITION. CAN YOU DO SOMETHING TO SEE THAT THIS IS BEING DILIGENTLY PURSUED?
Mfg Campaign: 11383417
Recall Date: Dec 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TRYING TO OBTAIN A FIX FOR THE SAFETY RECALL REGARDING THE DIESEL EGR COOLER VB1 FROM OCTOBER 2019 THAT HAS TAKEN WAY TOO LONG. I HAVE MADE MULTIPLE ATTEMPTS TO CONTACT MULTIPLE RAM DEALERSHIPS AND THE THERE IS A WAIT LIST FOR THE PART. MEANWHILE I CONTINUE TO DRIVE A TRUCK THAT HAS THE POTENTIAL RISK OF FIRE TO THE OCCUPANTS IN MY TRUCK OR MY HOME. THIS IS UNACCEPTABLE AND I ASK THAT THE NTMVSA PUSH RAM TO MAKE THIS PART AVAILABLE IMMEDIATELY OR HAVE THEM RECALL THE TRUCK ENTIRELY.
Corrective Action:
TRYING TO OBTAIN A FIX FOR THE SAFETY RECALL REGARDING THE DIESEL EGR COOLER VB1 FROM OCTOBER 2019 THAT HAS TAKEN WAY TOO LONG. I HAVE MADE MULTIPLE ATTEMPTS TO CONTACT MULTIPLE RAM DEALERSHIPS AND THE THERE IS A WAIT LIST FOR THE PART. MEANWHILE I CONTINUE TO DRIVE A TRUCK THAT HAS THE POTENTIAL RISK OF FIRE TO THE OCCUPANTS IN MY TRUCK OR MY HOME. THIS IS UNACCEPTABLE AND I ASK THAT THE NTMVSA PUSH RAM TO MAKE THIS PART AVAILABLE IMMEDIATELY OR HAVE THEM RECALL THE TRUCK ENTIRELY.
Additional Notes:
TRYING TO OBTAIN A FIX FOR THE SAFETY RECALL REGARDING THE DIESEL EGR COOLER VB1 FROM OCTOBER 2019 THAT HAS TAKEN WAY TOO LONG. I HAVE MADE MULTIPLE ATTEMPTS TO CONTACT MULTIPLE RAM DEALERSHIPS AND THE THERE IS A WAIT LIST FOR THE PART. MEANWHILE I CONTINUE TO DRIVE A TRUCK THAT HAS THE POTENTIAL RISK OF FIRE TO THE OCCUPANTS IN MY TRUCK OR MY HOME. THIS IS UNACCEPTABLE AND I ASK THAT THE NTMVSA PUSH RAM TO MAKE THIS PART AVAILABLE IMMEDIATELY OR HAVE THEM RECALL THE TRUCK ENTIRELY.
Mfg Campaign: 11382714
Recall Date: Dec 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ENGINE THE LIFTERS SOUND AND CANCEL THE CYLINDERS AND THE RADIO DOES NOT TURN ON AND DOES NOT WORK, THE AIR CONDITIONING, WINDOWS, LIGHTS ETC
Corrective Action:
THE ENGINE THE LIFTERS SOUND AND CANCEL THE CYLINDERS AND THE RADIO DOES NOT TURN ON AND DOES NOT WORK, THE AIR CONDITIONING, WINDOWS, LIGHTS ETC
Additional Notes:
THE ENGINE THE LIFTERS SOUND AND CANCEL THE CYLINDERS AND THE RADIO DOES NOT TURN ON AND DOES NOT WORK, THE AIR CONDITIONING, WINDOWS, LIGHTS ETC
Mfg Campaign: 11378008
Recall Date: Dec 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE THE LIFTERS SOUND AND CANCEL THE CYLINDERS AND THE RADIO DOES NOT TURN ON AND DOES NOT WORK, THE AIR CONDITIONING, WINDOWS, LIGHTS ETC
Corrective Action:
THE ENGINE THE LIFTERS SOUND AND CANCEL THE CYLINDERS AND THE RADIO DOES NOT TURN ON AND DOES NOT WORK, THE AIR CONDITIONING, WINDOWS, LIGHTS ETC
Additional Notes:
THE ENGINE THE LIFTERS SOUND AND CANCEL THE CYLINDERS AND THE RADIO DOES NOT TURN ON AND DOES NOT WORK, THE AIR CONDITIONING, WINDOWS, LIGHTS ETC
Mfg Campaign: 11378008
Recall Date: Dec 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THE COOLANT LEVEL WAS DRAINED QUICKLY. THE VEHICLE WAS TAKEN TO GRESHAM CHRYSLER DODGE JEEP RAM (855 NE BURNSIDE RD, GRESHAM, OR 97030, (503) 743-0444) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A RADIATOR LEAK. THE VEHICLE WAS TAKEN TO RON TONKIN CHRYSLER JEEP DODGE RAM FIAT (16800 SE MCLOUGHLIN BLVD, MILWAUKIE, OR 97267, (503) 258-5800) FOR A COOLANT FAN REPLACEMENT AND DIAGNOSED THERE WAS A SLOW RADIATOR LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THE COOLANT LEVEL WAS DRAINED QUICKLY. THE VEHICLE WAS TAKEN TO GRESHAM CHRYSLER DODGE JEEP RAM (855 NE BURNSIDE RD, GRESHAM, OR 97030, (503) 743-0444) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A RADIATOR LEAK. THE VEHICLE WAS TAKEN TO RON TONKIN CHRYSLER JEEP DODGE RAM FIAT (16800 SE MCLOUGHLIN BLVD, MILWAUKIE, OR 97267, (503) 258-5800) FOR A COOLANT FAN REPLACEMENT AND DIAGNOSED THERE WAS A SLOW RADIATOR LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THE COOLANT LEVEL WAS DRAINED QUICKLY. THE VEHICLE WAS TAKEN TO GRESHAM CHRYSLER DODGE JEEP RAM (855 NE BURNSIDE RD, GRESHAM, OR 97030, (503) 743-0444) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A RADIATOR LEAK. THE VEHICLE WAS TAKEN TO RON TONKIN CHRYSLER JEEP DODGE RAM FIAT (16800 SE MCLOUGHLIN BLVD, MILWAUKIE, OR 97267, (503) 258-5800) FOR A COOLANT FAN REPLACEMENT AND DIAGNOSED THERE WAS A SLOW RADIATOR LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000.
Mfg Campaign: 11377803
Recall Date: Dec 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
TRAILER HITCHES
Potential Consequences:
2017 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO CLASS IV HITCH DETACHING FROM VEHICLE. *LD THE CONSUMER STATED A BOLT BROKE CAUSING THE HITCH TO DISLODGE FROM THE TRUCK. THE CONSUMER STATED THE RECEIVER APPEARED TO NOT HAVE BEEN PROPERLY ASSEMBLED TO THE FRAME. *JS
Corrective Action:
2017 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO CLASS IV HITCH DETACHING FROM VEHICLE. *LD THE CONSUMER STATED A BOLT BROKE CAUSING THE HITCH TO DISLODGE FROM THE TRUCK. THE CONSUMER STATED THE RECEIVER APPEARED TO NOT HAVE BEEN PROPERLY ASSEMBLED TO THE FRAME. *JS
Additional Notes:
2017 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO CLASS IV HITCH DETACHING FROM VEHICLE. *LD THE CONSUMER STATED A BOLT BROKE CAUSING THE HITCH TO DISLODGE FROM THE TRUCK. THE CONSUMER STATED THE RECEIVER APPEARED TO NOT HAVE BEEN PROPERLY ASSEMBLED TO THE FRAME. *JS
Mfg Campaign: 11375539
Recall Date: Nov 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HAVING ISSUES WHEN PUMPING GAS, THE GAS PUMP STOPS WHEN FUELING THE ENTIRE TIME DUE TO THE FUELING FILLER NECK. IF PLACING THE FUEL HANDLE PROPERLY IT LOCKS ONTO THE FUEL NECK FILLER AND DOESNT LET FUMES EXIT AND CHOKES UP. BEYOND DIFFICULT TO TAKE OFF AND TO PUMP FUEL.
Corrective Action:
HAVING ISSUES WHEN PUMPING GAS, THE GAS PUMP STOPS WHEN FUELING THE ENTIRE TIME DUE TO THE FUELING FILLER NECK. IF PLACING THE FUEL HANDLE PROPERLY IT LOCKS ONTO THE FUEL NECK FILLER AND DOESNT LET FUMES EXIT AND CHOKES UP. BEYOND DIFFICULT TO TAKE OFF AND TO PUMP FUEL.
Additional Notes:
HAVING ISSUES WHEN PUMPING GAS, THE GAS PUMP STOPS WHEN FUELING THE ENTIRE TIME DUE TO THE FUELING FILLER NECK. IF PLACING THE FUEL HANDLE PROPERLY IT LOCKS ONTO THE FUEL NECK FILLER AND DOESNT LET FUMES EXIT AND CHOKES UP. BEYOND DIFFICULT TO TAKE OFF AND TO PUMP FUEL.
Mfg Campaign: 11374611
Recall Date: Nov 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAVING ISSUES WHEN PUMPING GAS, THE GAS PUMP STOPS WHEN FUELING THE ENTIRE TIME DUE TO THE FUELING FILLER NECK. IF PLACING THE FUEL HANDLE PROPERLY IT LOCKS ONTO THE FUEL NECK FILLER AND DOESNT LET FUMES EXIT AND CHOKES UP. BEYOND DIFFICULT TO TAKE OFF AND TO PUMP FUEL.
Corrective Action:
HAVING ISSUES WHEN PUMPING GAS, THE GAS PUMP STOPS WHEN FUELING THE ENTIRE TIME DUE TO THE FUELING FILLER NECK. IF PLACING THE FUEL HANDLE PROPERLY IT LOCKS ONTO THE FUEL NECK FILLER AND DOESNT LET FUMES EXIT AND CHOKES UP. BEYOND DIFFICULT TO TAKE OFF AND TO PUMP FUEL.
Additional Notes:
HAVING ISSUES WHEN PUMPING GAS, THE GAS PUMP STOPS WHEN FUELING THE ENTIRE TIME DUE TO THE FUELING FILLER NECK. IF PLACING THE FUEL HANDLE PROPERLY IT LOCKS ONTO THE FUEL NECK FILLER AND DOESNT LET FUMES EXIT AND CHOKES UP. BEYOND DIFFICULT TO TAKE OFF AND TO PUMP FUEL.
Mfg Campaign: 11374611
Recall Date: Nov 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE WAS BOUGHT NEW BY ME, AND ONLY USED FOR PERSONAL USE ON PUBLIC ROADS. THE TRUCK HAS NOT BEEN USED FOR WORK NOR USED IN DIRT ETC. THE BRAKES AND EVERYTHING ELSE ON THE VEHICLE ARE THE ORIGINAL COMPONENTS THAT CAME WITH THE VEHICLE WHEN NEW. THE BRAKE PADS ON THE VEHICLE AT ONLY 29,000 MILES ARE "CRUMBLING" (THOSE WERE THE WORDS FROM THE DODGE/RAM DEALERSHIP SERVICE DEPT), AND THE OUTER EDGES OF THE FRONT BRAKE ROTORS ARE FLAKING APART. THE DEALERSHIP SAID THEY SEE THIS A LOT WITH RAM TRUCKS, AND SOME THAT ARE ONLY A YEAR OLD WITH LOW MILEAGE. THE DEALER SERVICE DEPT SAID CHRYSLER KNOWS ABOUT THIS, BUT WON'T DO ANYTHING. THE DEALERSHIP SAID THE BRAKES ARE DANGEROUS AND THE VEHICLES WITH THIS PROBLEM CANNOT BE DRIVEN SAFELY, SO THE BRAKES (PADS AND ROTORS) MUST BE REPLACED. THE DEALER TOLD ME TO CALL CHRYSLER AT 800-992-1997. THE CHRYSLER "CUSTOMER CARE" PEOPLE REFUSED TO ACKNOWLEDGE THAT THEY KNOW ABOUT THIS PROBLEM, BUT THEY SAID THAT THEY KNOW THAT THEIR BRAKES DON'T LAST LONG, WHICH IS WHY THEY ONLY PROVIDE A WARRANTY OF 12-MONTHS/12,000 MILES, DESPITE THE ADVERTISED 36-MONTH "BUMPER-TO-BUMPER" WARRANTY. THIS PROBLEM WITH THE BRAKES IS DUE TO VERY LOW QUALITY MATERIALS, AND IS A MAJOR SAFETY HAZARD FOR ANYONE WITH A RAM TRUCK, AS WELL AS A SAFETY HAZARD TO THE GENERAL PUBLIC WHO COULD BE INJURED BY RAM TRUCKS THAT HAVE THESE BRAKES. CHRYSLER (RAM) IS KNOWINGLY PUTTING VEHICLES ON THE ROADS WITH UNSAFE BRAKE COMPONENTS. BRAKES ARE THE MOST IMPORTANT SAFETY ITEMS ON VEHICLES, AND THE BRAKES SHOULD BE MADE OF QUALITY MATERIALS, AND NOT BE FALLING APART AND FAILING SO SOON. REGARDLESS OF WHETHER BRAKE PADS ARE WEAR ITEMS, THIS IS NOT A WEAR ISSUE. THOSE BRAKE PADS HAVE A LOT OF THICKNESS, BUT THEY'RE CRUMBLING, WHICH IS PREMATURE FAILURE. AND THE BRAKE ROTORS SHOULD NOT BE FALLING APART.
Corrective Action:
THE VEHICLE WAS BOUGHT NEW BY ME, AND ONLY USED FOR PERSONAL USE ON PUBLIC ROADS. THE TRUCK HAS NOT BEEN USED FOR WORK NOR USED IN DIRT ETC. THE BRAKES AND EVERYTHING ELSE ON THE VEHICLE ARE THE ORIGINAL COMPONENTS THAT CAME WITH THE VEHICLE WHEN NEW. THE BRAKE PADS ON THE VEHICLE AT ONLY 29,000 MILES ARE "CRUMBLING" (THOSE WERE THE WORDS FROM THE DODGE/RAM DEALERSHIP SERVICE DEPT), AND THE OUTER EDGES OF THE FRONT BRAKE ROTORS ARE FLAKING APART. THE DEALERSHIP SAID THEY SEE THIS A LOT WITH RAM TRUCKS, AND SOME THAT ARE ONLY A YEAR OLD WITH LOW MILEAGE. THE DEALER SERVICE DEPT SAID CHRYSLER KNOWS ABOUT THIS, BUT WON'T DO ANYTHING. THE DEALERSHIP SAID THE BRAKES ARE DANGEROUS AND THE VEHICLES WITH THIS PROBLEM CANNOT BE DRIVEN SAFELY, SO THE BRAKES (PADS AND ROTORS) MUST BE REPLACED. THE DEALER TOLD ME TO CALL CHRYSLER AT 800-992-1997. THE CHRYSLER "CUSTOMER CARE" PEOPLE REFUSED TO ACKNOWLEDGE THAT THEY KNOW ABOUT THIS PROBLEM, BUT THEY SAID THAT THEY KNOW THAT THEIR BRAKES DON'T LAST LONG, WHICH IS WHY THEY ONLY PROVIDE A WARRANTY OF 12-MONTHS/12,000 MILES, DESPITE THE ADVERTISED 36-MONTH "BUMPER-TO-BUMPER" WARRANTY. THIS PROBLEM WITH THE BRAKES IS DUE TO VERY LOW QUALITY MATERIALS, AND IS A MAJOR SAFETY HAZARD FOR ANYONE WITH A RAM TRUCK, AS WELL AS A SAFETY HAZARD TO THE GENERAL PUBLIC WHO COULD BE INJURED BY RAM TRUCKS THAT HAVE THESE BRAKES. CHRYSLER (RAM) IS KNOWINGLY PUTTING VEHICLES ON THE ROADS WITH UNSAFE BRAKE COMPONENTS. BRAKES ARE THE MOST IMPORTANT SAFETY ITEMS ON VEHICLES, AND THE BRAKES SHOULD BE MADE OF QUALITY MATERIALS, AND NOT BE FALLING APART AND FAILING SO SOON. REGARDLESS OF WHETHER BRAKE PADS ARE WEAR ITEMS, THIS IS NOT A WEAR ISSUE. THOSE BRAKE PADS HAVE A LOT OF THICKNESS, BUT THEY'RE CRUMBLING, WHICH IS PREMATURE FAILURE. AND THE BRAKE ROTORS SHOULD NOT BE FALLING APART.
Additional Notes:
THE VEHICLE WAS BOUGHT NEW BY ME, AND ONLY USED FOR PERSONAL USE ON PUBLIC ROADS. THE TRUCK HAS NOT BEEN USED FOR WORK NOR USED IN DIRT ETC. THE BRAKES AND EVERYTHING ELSE ON THE VEHICLE ARE THE ORIGINAL COMPONENTS THAT CAME WITH THE VEHICLE WHEN NEW. THE BRAKE PADS ON THE VEHICLE AT ONLY 29,000 MILES ARE "CRUMBLING" (THOSE WERE THE WORDS FROM THE DODGE/RAM DEALERSHIP SERVICE DEPT), AND THE OUTER EDGES OF THE FRONT BRAKE ROTORS ARE FLAKING APART. THE DEALERSHIP SAID THEY SEE THIS A LOT WITH RAM TRUCKS, AND SOME THAT ARE ONLY A YEAR OLD WITH LOW MILEAGE. THE DEALER SERVICE DEPT SAID CHRYSLER KNOWS ABOUT THIS, BUT WON'T DO ANYTHING. THE DEALERSHIP SAID THE BRAKES ARE DANGEROUS AND THE VEHICLES WITH THIS PROBLEM CANNOT BE DRIVEN SAFELY, SO THE BRAKES (PADS AND ROTORS) MUST BE REPLACED. THE DEALER TOLD ME TO CALL CHRYSLER AT 800-992-1997. THE CHRYSLER "CUSTOMER CARE" PEOPLE REFUSED TO ACKNOWLEDGE THAT THEY KNOW ABOUT THIS PROBLEM, BUT THEY SAID THAT THEY KNOW THAT THEIR BRAKES DON'T LAST LONG, WHICH IS WHY THEY ONLY PROVIDE A WARRANTY OF 12-MONTHS/12,000 MILES, DESPITE THE ADVERTISED 36-MONTH "BUMPER-TO-BUMPER" WARRANTY. THIS PROBLEM WITH THE BRAKES IS DUE TO VERY LOW QUALITY MATERIALS, AND IS A MAJOR SAFETY HAZARD FOR ANYONE WITH A RAM TRUCK, AS WELL AS A SAFETY HAZARD TO THE GENERAL PUBLIC WHO COULD BE INJURED BY RAM TRUCKS THAT HAVE THESE BRAKES. CHRYSLER (RAM) IS KNOWINGLY PUTTING VEHICLES ON THE ROADS WITH UNSAFE BRAKE COMPONENTS. BRAKES ARE THE MOST IMPORTANT SAFETY ITEMS ON VEHICLES, AND THE BRAKES SHOULD BE MADE OF QUALITY MATERIALS, AND NOT BE FALLING APART AND FAILING SO SOON. REGARDLESS OF WHETHER BRAKE PADS ARE WEAR ITEMS, THIS IS NOT A WEAR ISSUE. THOSE BRAKE PADS HAVE A LOT OF THICKNESS, BUT THEY'RE CRUMBLING, WHICH IS PREMATURE FAILURE. AND THE BRAKE ROTORS SHOULD NOT BE FALLING APART.
Mfg Campaign: 11374006
Recall Date: Nov 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PICS SHOULD TELL. CAN'T SEND MANY. BATTERY FUMES, MOLD
Corrective Action:
PICS SHOULD TELL. CAN'T SEND MANY. BATTERY FUMES, MOLD
Additional Notes:
PICS SHOULD TELL. CAN'T SEND MANY. BATTERY FUMES, MOLD
Mfg Campaign: 11372346
Recall Date: Oct 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PICS SHOULD TELL. CAN'T SEND MANY. BATTERY FUMES, MOLD
Corrective Action:
PICS SHOULD TELL. CAN'T SEND MANY. BATTERY FUMES, MOLD
Additional Notes:
PICS SHOULD TELL. CAN'T SEND MANY. BATTERY FUMES, MOLD
Mfg Campaign: 11372346
Recall Date: Oct 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BROKE EXHAUST MANIFOLD WARPING CAUSING MANIFOLD BOLT TO BRAKE.
Corrective Action:
BROKE EXHAUST MANIFOLD WARPING CAUSING MANIFOLD BOLT TO BRAKE.
Additional Notes:
BROKE EXHAUST MANIFOLD WARPING CAUSING MANIFOLD BOLT TO BRAKE.
Mfg Campaign: 11372356
Recall Date: Oct 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING MY 2017 DODGE RAM 1500 TRUCK THE POWER STEERING STOPPED WORKING WHICH CAUSED ME TO NEARLY RUN OFF THE ROAD DURING AN ATTEMPTED TURN. THE POWER STEERING HAS SINCE BEEN INTERMITTENTLY CUTTING IN AND OUT WHICH MAKES IT VERY DIFFICULT TO STEER, ESPECIALLY AT SLOWER SPEEDS. I WAS DRIVING ON CITY STREETS WHEN THIS HAPPENED.
Corrective Action:
WHILE DRIVING MY 2017 DODGE RAM 1500 TRUCK THE POWER STEERING STOPPED WORKING WHICH CAUSED ME TO NEARLY RUN OFF THE ROAD DURING AN ATTEMPTED TURN. THE POWER STEERING HAS SINCE BEEN INTERMITTENTLY CUTTING IN AND OUT WHICH MAKES IT VERY DIFFICULT TO STEER, ESPECIALLY AT SLOWER SPEEDS. I WAS DRIVING ON CITY STREETS WHEN THIS HAPPENED.
Additional Notes:
WHILE DRIVING MY 2017 DODGE RAM 1500 TRUCK THE POWER STEERING STOPPED WORKING WHICH CAUSED ME TO NEARLY RUN OFF THE ROAD DURING AN ATTEMPTED TURN. THE POWER STEERING HAS SINCE BEEN INTERMITTENTLY CUTTING IN AND OUT WHICH MAKES IT VERY DIFFICULT TO STEER, ESPECIALLY AT SLOWER SPEEDS. I WAS DRIVING ON CITY STREETS WHEN THIS HAPPENED.
Mfg Campaign: 11366668
Recall Date: Oct 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE RAM DEALERSHIP HAS REFUSED TO FIX MY VEHICLE FOR SAFETY RECALL 19V-757
Corrective Action:
THE RAM DEALERSHIP HAS REFUSED TO FIX MY VEHICLE FOR SAFETY RECALL 19V-757
Additional Notes:
THE RAM DEALERSHIP HAS REFUSED TO FIX MY VEHICLE FOR SAFETY RECALL 19V-757
Mfg Campaign: 11365691
Recall Date: Oct 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT THIS TRUCK AND BROUGHT IT HOME AND WAS GOING THROUGH EVERYTHING AND FOUND OUT THAT THE OIL DIDNT EVEN REACH THE DIPSTICK AND IT TOOK 4 QUARTS TO FILL IT UP. I THEN CHECKED EVERYTHING ELSE AND MADE SURE IT WAS FINE. I DROVE THE TRUCK FOR THE NEXT 3 DAYS ON AND OFF THE INTERSTATE AND HIGHWAY DRIVING. I WAS ATTEMPTING TO GO TO MY DR.S OFFICE IN CARTERSVILLE, GA. AND I WAS GOING ABOUT 55 MPH DOWN THE ROAD AND SUDDENLY THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LIMPED ITS WAY TO A PARKING LOT TO WHICH I SHUT IT OFF AND THEN STARTED IT BACK UP AND IT SEEMED GOOD ENOUGH TO GET IT TO THE DEALERSHIP THERE AND THEY PULLED CODES AND SAID THAT THE OIL PUMP ISNT GETTING ENOUGH OIL AND IT WAS LESS THAN A QUART. IT USED UP 4 QUARTS IN THAT TIME. I CANT TRUST THIS TO GOTO TENNESSEE WITH THIS GOING ON. DOES ANYONE ELSE HAVE THIS PROBLEM? THIS IS PISS POOR ENGINEERING ON THE PART OF FCA TO BUILD A ENGINE THAT USES THAT MUCH OIL AND AT $9 A QUART ILL BE BROKE BEFORE THE END OF THE MONTH
Corrective Action:
I BOUGHT THIS TRUCK AND BROUGHT IT HOME AND WAS GOING THROUGH EVERYTHING AND FOUND OUT THAT THE OIL DIDNT EVEN REACH THE DIPSTICK AND IT TOOK 4 QUARTS TO FILL IT UP. I THEN CHECKED EVERYTHING ELSE AND MADE SURE IT WAS FINE. I DROVE THE TRUCK FOR THE NEXT 3 DAYS ON AND OFF THE INTERSTATE AND HIGHWAY DRIVING. I WAS ATTEMPTING TO GO TO MY DR.S OFFICE IN CARTERSVILLE, GA. AND I WAS GOING ABOUT 55 MPH DOWN THE ROAD AND SUDDENLY THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LIMPED ITS WAY TO A PARKING LOT TO WHICH I SHUT IT OFF AND THEN STARTED IT BACK UP AND IT SEEMED GOOD ENOUGH TO GET IT TO THE DEALERSHIP THERE AND THEY PULLED CODES AND SAID THAT THE OIL PUMP ISNT GETTING ENOUGH OIL AND IT WAS LESS THAN A QUART. IT USED UP 4 QUARTS IN THAT TIME. I CANT TRUST THIS TO GOTO TENNESSEE WITH THIS GOING ON. DOES ANYONE ELSE HAVE THIS PROBLEM? THIS IS PISS POOR ENGINEERING ON THE PART OF FCA TO BUILD A ENGINE THAT USES THAT MUCH OIL AND AT $9 A QUART ILL BE BROKE BEFORE THE END OF THE MONTH
Additional Notes:
I BOUGHT THIS TRUCK AND BROUGHT IT HOME AND WAS GOING THROUGH EVERYTHING AND FOUND OUT THAT THE OIL DIDNT EVEN REACH THE DIPSTICK AND IT TOOK 4 QUARTS TO FILL IT UP. I THEN CHECKED EVERYTHING ELSE AND MADE SURE IT WAS FINE. I DROVE THE TRUCK FOR THE NEXT 3 DAYS ON AND OFF THE INTERSTATE AND HIGHWAY DRIVING. I WAS ATTEMPTING TO GO TO MY DR.S OFFICE IN CARTERSVILLE, GA. AND I WAS GOING ABOUT 55 MPH DOWN THE ROAD AND SUDDENLY THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LIMPED ITS WAY TO A PARKING LOT TO WHICH I SHUT IT OFF AND THEN STARTED IT BACK UP AND IT SEEMED GOOD ENOUGH TO GET IT TO THE DEALERSHIP THERE AND THEY PULLED CODES AND SAID THAT THE OIL PUMP ISNT GETTING ENOUGH OIL AND IT WAS LESS THAN A QUART. IT USED UP 4 QUARTS IN THAT TIME. I CANT TRUST THIS TO GOTO TENNESSEE WITH THIS GOING ON. DOES ANYONE ELSE HAVE THIS PROBLEM? THIS IS PISS POOR ENGINEERING ON THE PART OF FCA TO BUILD A ENGINE THAT USES THAT MUCH OIL AND AT $9 A QUART ILL BE BROKE BEFORE THE END OF THE MONTH
Mfg Campaign: 11365479
Recall Date: Oct 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAVE A 2017 RAM 1500 ECO DIESEL. I HAVE RECEIVED A RECALL ON IT FOR THE DIESEL EGR COOLER. I BROUGHT THE VEHICLE IN ONCE AND AFTER A COMPUTER CHECK WITH THE SERVICE DEPARTMENT, THEY SAID THAT IT DID NOT NEED TO BE REPLACED. CHRYSLER SENT ME MORE RECALL NOTICES THAT SAID I NEEDED TO GET IT REPAIRED. I SPOKE WITH CHRYSLER AND TOLD THEM THAT I HAD IT CHECKED AND THEY INFORMED ME THAT I DID NEED TO HAVE THE RECALL FIXED. I SCHEDULED ANOTHER APPOINTMENT FOR OCT 16 TO GET IT FIXED. AFTER MY TRUCK WAS AT THE DEALERSHIP ALL DAY, I DECIDED TO CALL AND GET THE STATUS ON THE REPAIR ONLY TO BE INFORMED THAT THE SERVICE DEPARTMENT WAS NOT GOING TO REPAIR IT BECAUSE THERE WAS NO CHECK ENGINE LIGHT OR LEAK. I FOUND THIS ODD FOR A SAFETY RECALL, SO I CHECKED WITH CHRYSLER AGAIN AND READ THE RECALL INSTRUCTIONS. THE INSTRUCTIONS CLEARLY STATE THAT THE RECALL IS TO BE FIXED AND THE ONLY REASON TO CHECK FOR A LIGHT OR A LEAK IS TO SEE IF THE MANIFOLD IS BAD ALSO. IM NOT SURE WHY ANY SAFETY RECALL WOULD NOT BE FIXED ASAP, ESPECIALLY WHEN THE RECALL SAYS TO GET IT FIXED IMMEDIATELY..
Corrective Action:
I HAVE A 2017 RAM 1500 ECO DIESEL. I HAVE RECEIVED A RECALL ON IT FOR THE DIESEL EGR COOLER. I BROUGHT THE VEHICLE IN ONCE AND AFTER A COMPUTER CHECK WITH THE SERVICE DEPARTMENT, THEY SAID THAT IT DID NOT NEED TO BE REPLACED. CHRYSLER SENT ME MORE RECALL NOTICES THAT SAID I NEEDED TO GET IT REPAIRED. I SPOKE WITH CHRYSLER AND TOLD THEM THAT I HAD IT CHECKED AND THEY INFORMED ME THAT I DID NEED TO HAVE THE RECALL FIXED. I SCHEDULED ANOTHER APPOINTMENT FOR OCT 16 TO GET IT FIXED. AFTER MY TRUCK WAS AT THE DEALERSHIP ALL DAY, I DECIDED TO CALL AND GET THE STATUS ON THE REPAIR ONLY TO BE INFORMED THAT THE SERVICE DEPARTMENT WAS NOT GOING TO REPAIR IT BECAUSE THERE WAS NO CHECK ENGINE LIGHT OR LEAK. I FOUND THIS ODD FOR A SAFETY RECALL, SO I CHECKED WITH CHRYSLER AGAIN AND READ THE RECALL INSTRUCTIONS. THE INSTRUCTIONS CLEARLY STATE THAT THE RECALL IS TO BE FIXED AND THE ONLY REASON TO CHECK FOR A LIGHT OR A LEAK IS TO SEE IF THE MANIFOLD IS BAD ALSO. IM NOT SURE WHY ANY SAFETY RECALL WOULD NOT BE FIXED ASAP, ESPECIALLY WHEN THE RECALL SAYS TO GET IT FIXED IMMEDIATELY..
Additional Notes:
I HAVE A 2017 RAM 1500 ECO DIESEL. I HAVE RECEIVED A RECALL ON IT FOR THE DIESEL EGR COOLER. I BROUGHT THE VEHICLE IN ONCE AND AFTER A COMPUTER CHECK WITH THE SERVICE DEPARTMENT, THEY SAID THAT IT DID NOT NEED TO BE REPLACED. CHRYSLER SENT ME MORE RECALL NOTICES THAT SAID I NEEDED TO GET IT REPAIRED. I SPOKE WITH CHRYSLER AND TOLD THEM THAT I HAD IT CHECKED AND THEY INFORMED ME THAT I DID NEED TO HAVE THE RECALL FIXED. I SCHEDULED ANOTHER APPOINTMENT FOR OCT 16 TO GET IT FIXED. AFTER MY TRUCK WAS AT THE DEALERSHIP ALL DAY, I DECIDED TO CALL AND GET THE STATUS ON THE REPAIR ONLY TO BE INFORMED THAT THE SERVICE DEPARTMENT WAS NOT GOING TO REPAIR IT BECAUSE THERE WAS NO CHECK ENGINE LIGHT OR LEAK. I FOUND THIS ODD FOR A SAFETY RECALL, SO I CHECKED WITH CHRYSLER AGAIN AND READ THE RECALL INSTRUCTIONS. THE INSTRUCTIONS CLEARLY STATE THAT THE RECALL IS TO BE FIXED AND THE ONLY REASON TO CHECK FOR A LIGHT OR A LEAK IS TO SEE IF THE MANIFOLD IS BAD ALSO. IM NOT SURE WHY ANY SAFETY RECALL WOULD NOT BE FIXED ASAP, ESPECIALLY WHEN THE RECALL SAYS TO GET IT FIXED IMMEDIATELY..
Mfg Campaign: 11364718
Recall Date: Oct 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A 2017 RAM 1500 ECO DIESEL. I HAVE RECEIVED A RECALL ON IT FOR THE DIESEL EGR COOLER. I BROUGHT THE VEHICLE IN ONCE AND AFTER A COMPUTER CHECK WITH THE SERVICE DEPARTMENT, THEY SAID THAT IT DID NOT NEED TO BE REPLACED. CHRYSLER SENT ME MORE RECALL NOTICES THAT SAID I NEEDED TO GET IT REPAIRED. I SPOKE WITH CHRYSLER AND TOLD THEM THAT I HAD IT CHECKED AND THEY INFORMED ME THAT I DID NEED TO HAVE THE RECALL FIXED. I SCHEDULED ANOTHER APPOINTMENT FOR OCT 16 TO GET IT FIXED. AFTER MY TRUCK WAS AT THE DEALERSHIP ALL DAY, I DECIDED TO CALL AND GET THE STATUS ON THE REPAIR ONLY TO BE INFORMED THAT THE SERVICE DEPARTMENT WAS NOT GOING TO REPAIR IT BECAUSE THERE WAS NO CHECK ENGINE LIGHT OR LEAK. I FOUND THIS ODD FOR A SAFETY RECALL, SO I CHECKED WITH CHRYSLER AGAIN AND READ THE RECALL INSTRUCTIONS. THE INSTRUCTIONS CLEARLY STATE THAT THE RECALL IS TO BE FIXED AND THE ONLY REASON TO CHECK FOR A LIGHT OR A LEAK IS TO SEE IF THE MANIFOLD IS BAD ALSO. IM NOT SURE WHY ANY SAFETY RECALL WOULD NOT BE FIXED ASAP, ESPECIALLY WHEN THE RECALL SAYS TO GET IT FIXED IMMEDIATELY..
Corrective Action:
I HAVE A 2017 RAM 1500 ECO DIESEL. I HAVE RECEIVED A RECALL ON IT FOR THE DIESEL EGR COOLER. I BROUGHT THE VEHICLE IN ONCE AND AFTER A COMPUTER CHECK WITH THE SERVICE DEPARTMENT, THEY SAID THAT IT DID NOT NEED TO BE REPLACED. CHRYSLER SENT ME MORE RECALL NOTICES THAT SAID I NEEDED TO GET IT REPAIRED. I SPOKE WITH CHRYSLER AND TOLD THEM THAT I HAD IT CHECKED AND THEY INFORMED ME THAT I DID NEED TO HAVE THE RECALL FIXED. I SCHEDULED ANOTHER APPOINTMENT FOR OCT 16 TO GET IT FIXED. AFTER MY TRUCK WAS AT THE DEALERSHIP ALL DAY, I DECIDED TO CALL AND GET THE STATUS ON THE REPAIR ONLY TO BE INFORMED THAT THE SERVICE DEPARTMENT WAS NOT GOING TO REPAIR IT BECAUSE THERE WAS NO CHECK ENGINE LIGHT OR LEAK. I FOUND THIS ODD FOR A SAFETY RECALL, SO I CHECKED WITH CHRYSLER AGAIN AND READ THE RECALL INSTRUCTIONS. THE INSTRUCTIONS CLEARLY STATE THAT THE RECALL IS TO BE FIXED AND THE ONLY REASON TO CHECK FOR A LIGHT OR A LEAK IS TO SEE IF THE MANIFOLD IS BAD ALSO. IM NOT SURE WHY ANY SAFETY RECALL WOULD NOT BE FIXED ASAP, ESPECIALLY WHEN THE RECALL SAYS TO GET IT FIXED IMMEDIATELY..
Additional Notes:
I HAVE A 2017 RAM 1500 ECO DIESEL. I HAVE RECEIVED A RECALL ON IT FOR THE DIESEL EGR COOLER. I BROUGHT THE VEHICLE IN ONCE AND AFTER A COMPUTER CHECK WITH THE SERVICE DEPARTMENT, THEY SAID THAT IT DID NOT NEED TO BE REPLACED. CHRYSLER SENT ME MORE RECALL NOTICES THAT SAID I NEEDED TO GET IT REPAIRED. I SPOKE WITH CHRYSLER AND TOLD THEM THAT I HAD IT CHECKED AND THEY INFORMED ME THAT I DID NEED TO HAVE THE RECALL FIXED. I SCHEDULED ANOTHER APPOINTMENT FOR OCT 16 TO GET IT FIXED. AFTER MY TRUCK WAS AT THE DEALERSHIP ALL DAY, I DECIDED TO CALL AND GET THE STATUS ON THE REPAIR ONLY TO BE INFORMED THAT THE SERVICE DEPARTMENT WAS NOT GOING TO REPAIR IT BECAUSE THERE WAS NO CHECK ENGINE LIGHT OR LEAK. I FOUND THIS ODD FOR A SAFETY RECALL, SO I CHECKED WITH CHRYSLER AGAIN AND READ THE RECALL INSTRUCTIONS. THE INSTRUCTIONS CLEARLY STATE THAT THE RECALL IS TO BE FIXED AND THE ONLY REASON TO CHECK FOR A LIGHT OR A LEAK IS TO SEE IF THE MANIFOLD IS BAD ALSO. IM NOT SURE WHY ANY SAFETY RECALL WOULD NOT BE FIXED ASAP, ESPECIALLY WHEN THE RECALL SAYS TO GET IT FIXED IMMEDIATELY..
Mfg Campaign: 11364718
Recall Date: Oct 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THOMPSONS CHRYSLER DODGE JEEP RAM (126 FORNI RD, PLACERVILLE, CA 95667) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THOMPSONS CHRYSLER DODGE JEEP RAM (126 FORNI RD, PLACERVILLE, CA 95667) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THOMPSONS CHRYSLER DODGE JEEP RAM (126 FORNI RD, PLACERVILLE, CA 95667) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11364383
Recall Date: Oct 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHY DRIVING MY 2017 ECODIESEL TRUCK WITH 38,500 MILES ON IT, ON HIGHWAY 80 ABOUT 55 TO 60 MILES PER HOUR MY TRUCK LOST POWER. MY WIFE NOTICE SMOKE COMING FROM THE BACK PASSENGER SIDE TIRE THATS THE SAME PLACE MY EXHUAST TAIL PIPE IS ON THIS TRUCK,MY FIRST THOUGHT WAS I OVER HEATED WHEN I LOST POWER BUT THAT WAS NOT THE CASE MY TEMP WAS 208 DEGREES. THE TRUCK WAS STILL RUNNING BUT WITH NO POWER I MANAGED TO GET IT OVER THE BRIDGE PUT THE TRUCK IN NEUTRAL AND COASTED TO THE STOP LIGHT AT THE END OF THE OFF RAMP,WHEN WE STOP AT THE LIGHT SMOKE WAS COMING OUT FROM UNDERNEATH THE HOOD AMASSING THE TRUCK STILL RUNNING I PUT THOUGH THE ENTER SECTION PULLED OVER SHUT THE TRUCK OFF EVERYONE GOT OUT OF THE TRUCK SMOKE POURING OUT FROM UNDER THE HOOD AND FENDER WELLS, CALLED 911. THE TRUCK IS A TOTAL LOSE. WITH FCA HAVING A RECALL ON THE EGR COOLER AN NO FIX THIS IS A PROBLEM. IN THE RECALL IT STATES IF THE EGR COOLER FAILS IT COULD CAUSE A FIRE.
Corrective Action:
WHY DRIVING MY 2017 ECODIESEL TRUCK WITH 38,500 MILES ON IT, ON HIGHWAY 80 ABOUT 55 TO 60 MILES PER HOUR MY TRUCK LOST POWER. MY WIFE NOTICE SMOKE COMING FROM THE BACK PASSENGER SIDE TIRE THATS THE SAME PLACE MY EXHUAST TAIL PIPE IS ON THIS TRUCK,MY FIRST THOUGHT WAS I OVER HEATED WHEN I LOST POWER BUT THAT WAS NOT THE CASE MY TEMP WAS 208 DEGREES. THE TRUCK WAS STILL RUNNING BUT WITH NO POWER I MANAGED TO GET IT OVER THE BRIDGE PUT THE TRUCK IN NEUTRAL AND COASTED TO THE STOP LIGHT AT THE END OF THE OFF RAMP,WHEN WE STOP AT THE LIGHT SMOKE WAS COMING OUT FROM UNDERNEATH THE HOOD AMASSING THE TRUCK STILL RUNNING I PUT THOUGH THE ENTER SECTION PULLED OVER SHUT THE TRUCK OFF EVERYONE GOT OUT OF THE TRUCK SMOKE POURING OUT FROM UNDER THE HOOD AND FENDER WELLS, CALLED 911. THE TRUCK IS A TOTAL LOSE. WITH FCA HAVING A RECALL ON THE EGR COOLER AN NO FIX THIS IS A PROBLEM. IN THE RECALL IT STATES IF THE EGR COOLER FAILS IT COULD CAUSE A FIRE.
Additional Notes:
WHY DRIVING MY 2017 ECODIESEL TRUCK WITH 38,500 MILES ON IT, ON HIGHWAY 80 ABOUT 55 TO 60 MILES PER HOUR MY TRUCK LOST POWER. MY WIFE NOTICE SMOKE COMING FROM THE BACK PASSENGER SIDE TIRE THATS THE SAME PLACE MY EXHUAST TAIL PIPE IS ON THIS TRUCK,MY FIRST THOUGHT WAS I OVER HEATED WHEN I LOST POWER BUT THAT WAS NOT THE CASE MY TEMP WAS 208 DEGREES. THE TRUCK WAS STILL RUNNING BUT WITH NO POWER I MANAGED TO GET IT OVER THE BRIDGE PUT THE TRUCK IN NEUTRAL AND COASTED TO THE STOP LIGHT AT THE END OF THE OFF RAMP,WHEN WE STOP AT THE LIGHT SMOKE WAS COMING OUT FROM UNDERNEATH THE HOOD AMASSING THE TRUCK STILL RUNNING I PUT THOUGH THE ENTER SECTION PULLED OVER SHUT THE TRUCK OFF EVERYONE GOT OUT OF THE TRUCK SMOKE POURING OUT FROM UNDER THE HOOD AND FENDER WELLS, CALLED 911. THE TRUCK IS A TOTAL LOSE. WITH FCA HAVING A RECALL ON THE EGR COOLER AN NO FIX THIS IS A PROBLEM. IN THE RECALL IT STATES IF THE EGR COOLER FAILS IT COULD CAUSE A FIRE.
Mfg Campaign: 11363951
Recall Date: Oct 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DRIVING DOWN A ROAD AT 55MPH AND HEADLIGHTS WENT OUT AND COULD NOT SEE ANYTHING FOR SEVERAL SECONDS AS IT WAS NIGHT TIME AND IT WAS PITCH BLACK. FRANTICALLY TRIED ALL THE LIGHT OPTIONS AND TURNED THE LIGHT KNOB ALL THE WAY TO THE RIGHT AND HAD SOME LIGHT JUST IN TIME TO SLAM MY BRAKES TO NOT HIT A DEER. MADE IT HOME AND CHECKED THE LIGHTS. HIGH BEAMS WORKED BUT BOTH LOW BEAMS DID NOT. REPLACED BULBS AND STILL DIDN'T WORK. LOOKED FOR A FUSE/RELAY BUT DOESN'T SEEM TO HAVE ONE. AUTO SENSING AND LOW BEAM DOES NOT WORK, SHOULD BE A SAFETY RECALL ON TIPM OR WHATEVER DEVICE IS MALFUNCTIONING.
Corrective Action:
DRIVING DOWN A ROAD AT 55MPH AND HEADLIGHTS WENT OUT AND COULD NOT SEE ANYTHING FOR SEVERAL SECONDS AS IT WAS NIGHT TIME AND IT WAS PITCH BLACK. FRANTICALLY TRIED ALL THE LIGHT OPTIONS AND TURNED THE LIGHT KNOB ALL THE WAY TO THE RIGHT AND HAD SOME LIGHT JUST IN TIME TO SLAM MY BRAKES TO NOT HIT A DEER. MADE IT HOME AND CHECKED THE LIGHTS. HIGH BEAMS WORKED BUT BOTH LOW BEAMS DID NOT. REPLACED BULBS AND STILL DIDN'T WORK. LOOKED FOR A FUSE/RELAY BUT DOESN'T SEEM TO HAVE ONE. AUTO SENSING AND LOW BEAM DOES NOT WORK, SHOULD BE A SAFETY RECALL ON TIPM OR WHATEVER DEVICE IS MALFUNCTIONING.
Additional Notes:
DRIVING DOWN A ROAD AT 55MPH AND HEADLIGHTS WENT OUT AND COULD NOT SEE ANYTHING FOR SEVERAL SECONDS AS IT WAS NIGHT TIME AND IT WAS PITCH BLACK. FRANTICALLY TRIED ALL THE LIGHT OPTIONS AND TURNED THE LIGHT KNOB ALL THE WAY TO THE RIGHT AND HAD SOME LIGHT JUST IN TIME TO SLAM MY BRAKES TO NOT HIT A DEER. MADE IT HOME AND CHECKED THE LIGHTS. HIGH BEAMS WORKED BUT BOTH LOW BEAMS DID NOT. REPLACED BULBS AND STILL DIDN'T WORK. LOOKED FOR A FUSE/RELAY BUT DOESN'T SEEM TO HAVE ONE. AUTO SENSING AND LOW BEAM DOES NOT WORK, SHOULD BE A SAFETY RECALL ON TIPM OR WHATEVER DEVICE IS MALFUNCTIONING.
Mfg Campaign: 11362279
Recall Date: Oct 1, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury