Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.
Corrective Action:
Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.
Additional Notes:
Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.
Mfg Campaign: 11484022
Recall Date: Sep 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.
Corrective Action:
Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.
Additional Notes:
Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.
Mfg Campaign: 11484022
Recall Date: Sep 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.
Corrective Action:
Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.
Additional Notes:
Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.
Mfg Campaign: 11484022
Recall Date: Sep 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph . The air bags did not deploy and the drivers seat belt failed to latch . The passenger seat back latched
Corrective Action:
I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph . The air bags did not deploy and the drivers seat belt failed to latch . The passenger seat back latched
Additional Notes:
I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph . The air bags did not deploy and the drivers seat belt failed to latch . The passenger seat back latched
Mfg Campaign: 11481460
Recall Date: Aug 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph . The air bags did not deploy and the drivers seat belt failed to latch . The passenger seat back latched
Corrective Action:
I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph . The air bags did not deploy and the drivers seat belt failed to latch . The passenger seat back latched
Additional Notes:
I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph . The air bags did not deploy and the drivers seat belt failed to latch . The passenger seat back latched
Mfg Campaign: 11481460
Recall Date: Aug 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The transmission goes into park on its own. I was at a stop light and it just went it to Park mode on it's own. Sometimes the radio and displays will shut off when I drive, then the truck dings, and then everything comes back on. It's like the thing is possessed.
Corrective Action:
The transmission goes into park on its own. I was at a stop light and it just went it to Park mode on it's own. Sometimes the radio and displays will shut off when I drive, then the truck dings, and then everything comes back on. It's like the thing is possessed.
Additional Notes:
The transmission goes into park on its own. I was at a stop light and it just went it to Park mode on it's own. Sometimes the radio and displays will shut off when I drive, then the truck dings, and then everything comes back on. It's like the thing is possessed.
Mfg Campaign: 11481212
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On 07-20-22 I was driving home from work in the evening around 5:45 pm, out of nothing, i noticed my temp gauge starting to rise. It rose up to alarm level (overheating). I slowed down and pulled over, and noticed the temp gauge starting to drop down to below overheating but still above normal. Note: I live 4.7 mile away from work and the highest speed limit on my way home is 55mph. I limped slowly with the truck while paying attention to the temp gauge until i pulled up in my drive way. When I opened the door of the truck, i was hit by a huge cloud of white smoke coming from underneath the truck. I shut off the truck and moved away quickly. I noticed a reddish fluid coming from underneath the truck. I could not tell what it was at the beginning but it was oily. Later on I realized it was transmission fluid mixed coolant. Note: transmission fluid is flammable. Due to distance of 4.7 miles distance to my house the truck (exhaust) had not warmed up enough to ignite the transmission fluid. It was later identified by Mike Shaw dealership in Greeley CO, that the heat exchanger (from the radiator) on the transmission body had failed and transmission fluid and coolant mixed rendering the whole transmission void. I was lucky i drive a short distance otherwise the truck would have caught on fire. The truck was towed from my drive to the dealership by my insurance. I am raising the concern because i saw a report by a 2019 Ram owner on your website who had the same experience and unlucky to him, his truck caught fire and burnt down. See January 5, 2022 report NHTSA NUMBER 114446344. I bought the truck brand new on January 1, 2019 in Greeley CO. I am the only owner and driven mostly home to work and occasional trip, very minimal towing averaging twice a year. My truck has little over 70k mile on it. Today, over a month after the incidence i am still waiting to receive the truck from FCA/Dealership back. I was promised to have it back over a week ago. And, cost is going up.
Corrective Action:
On 07-20-22 I was driving home from work in the evening around 5:45 pm, out of nothing, i noticed my temp gauge starting to rise. It rose up to alarm level (overheating). I slowed down and pulled over, and noticed the temp gauge starting to drop down to below overheating but still above normal. Note: I live 4.7 mile away from work and the highest speed limit on my way home is 55mph. I limped slowly with the truck while paying attention to the temp gauge until i pulled up in my drive way. When I opened the door of the truck, i was hit by a huge cloud of white smoke coming from underneath the truck. I shut off the truck and moved away quickly. I noticed a reddish fluid coming from underneath the truck. I could not tell what it was at the beginning but it was oily. Later on I realized it was transmission fluid mixed coolant. Note: transmission fluid is flammable. Due to distance of 4.7 miles distance to my house the truck (exhaust) had not warmed up enough to ignite the transmission fluid. It was later identified by Mike Shaw dealership in Greeley CO, that the heat exchanger (from the radiator) on the transmission body had failed and transmission fluid and coolant mixed rendering the whole transmission void. I was lucky i drive a short distance otherwise the truck would have caught on fire. The truck was towed from my drive to the dealership by my insurance. I am raising the concern because i saw a report by a 2019 Ram owner on your website who had the same experience and unlucky to him, his truck caught fire and burnt down. See January 5, 2022 report NHTSA NUMBER 114446344. I bought the truck brand new on January 1, 2019 in Greeley CO. I am the only owner and driven mostly home to work and occasional trip, very minimal towing averaging twice a year. My truck has little over 70k mile on it. Today, over a month after the incidence i am still waiting to receive the truck from FCA/Dealership back. I was promised to have it back over a week ago. And, cost is going up.
Additional Notes:
On 07-20-22 I was driving home from work in the evening around 5:45 pm, out of nothing, i noticed my temp gauge starting to rise. It rose up to alarm level (overheating). I slowed down and pulled over, and noticed the temp gauge starting to drop down to below overheating but still above normal. Note: I live 4.7 mile away from work and the highest speed limit on my way home is 55mph. I limped slowly with the truck while paying attention to the temp gauge until i pulled up in my drive way. When I opened the door of the truck, i was hit by a huge cloud of white smoke coming from underneath the truck. I shut off the truck and moved away quickly. I noticed a reddish fluid coming from underneath the truck. I could not tell what it was at the beginning but it was oily. Later on I realized it was transmission fluid mixed coolant. Note: transmission fluid is flammable. Due to distance of 4.7 miles distance to my house the truck (exhaust) had not warmed up enough to ignite the transmission fluid. It was later identified by Mike Shaw dealership in Greeley CO, that the heat exchanger (from the radiator) on the transmission body had failed and transmission fluid and coolant mixed rendering the whole transmission void. I was lucky i drive a short distance otherwise the truck would have caught on fire. The truck was towed from my drive to the dealership by my insurance. I am raising the concern because i saw a report by a 2019 Ram owner on your website who had the same experience and unlucky to him, his truck caught fire and burnt down. See January 5, 2022 report NHTSA NUMBER 114446344. I bought the truck brand new on January 1, 2019 in Greeley CO. I am the only owner and driven mostly home to work and occasional trip, very minimal towing averaging twice a year. My truck has little over 70k mile on it. Today, over a month after the incidence i am still waiting to receive the truck from FCA/Dealership back. I was promised to have it back over a week ago. And, cost is going up.
Mfg Campaign: 11481090
Recall Date: Aug 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof EXPLODED/SHATTERED while I was driving. Caused me to run off the roadway to the right shoulder and almost collided into a Electric Pole.
Corrective Action:
Sunroof EXPLODED/SHATTERED while I was driving. Caused me to run off the roadway to the right shoulder and almost collided into a Electric Pole.
Additional Notes:
Sunroof EXPLODED/SHATTERED while I was driving. Caused me to run off the roadway to the right shoulder and almost collided into a Electric Pole.
Mfg Campaign: 11480462
Recall Date: Aug 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the Interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue.
Corrective Action:
The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the Interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue.
Additional Notes:
The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the Interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue.
Mfg Campaign: 11479927
Recall Date: Aug 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the Interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue.
Corrective Action:
The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the Interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue.
Additional Notes:
The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the Interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue.
Mfg Campaign: 11479927
Recall Date: Aug 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact's son owns a 2019 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the power steering assist failed. The vehicle was taken to an unknown dealer, and the dealer informed the contact's son that he needed to pay out of pocket for the diagnostic test. The vehicle was then taken to an independent mechanic who related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact's son owns a 2019 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the power steering assist failed. The vehicle was taken to an unknown dealer, and the dealer informed the contact's son that he needed to pay out of pocket for the diagnostic test. The vehicle was then taken to an independent mechanic who related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact's son owns a 2019 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the power steering assist failed. The vehicle was taken to an unknown dealer, and the dealer informed the contact's son that he needed to pay out of pocket for the diagnostic test. The vehicle was then taken to an independent mechanic who related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11479771
Recall Date: Aug 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.
Corrective Action:
3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.
Additional Notes:
3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.
Mfg Campaign: 11479582
Recall Date: Aug 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.
Corrective Action:
3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.
Additional Notes:
3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.
Mfg Campaign: 11479582
Recall Date: Aug 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Ram 1500. The contact stated while driving at 45-60 MPH, the steering warning light was illuminated. The contact did not experience any mechanical failures and continued driving. However, the failure reoccurred and the steering wheel lost power steering intermittently while driving the next day. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 19V812000 (Steering) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 40,010.
Corrective Action:
The contact owns a 2019 Ram 1500. The contact stated while driving at 45-60 MPH, the steering warning light was illuminated. The contact did not experience any mechanical failures and continued driving. However, the failure reoccurred and the steering wheel lost power steering intermittently while driving the next day. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 19V812000 (Steering) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 40,010.
Additional Notes:
The contact owns a 2019 Ram 1500. The contact stated while driving at 45-60 MPH, the steering warning light was illuminated. The contact did not experience any mechanical failures and continued driving. However, the failure reoccurred and the steering wheel lost power steering intermittently while driving the next day. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 19V812000 (Steering) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 40,010.
Mfg Campaign: 11479639
Recall Date: Aug 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The sway bar bushings failed under 36000 miles. I had been hearing a clunk since 25000k, and it was only diagnosed at 35000 miles. The issue started in Feb 2022, fixed in July 2022 under warranty. Initially looked at by Lindsay CDJR in Manassas VA. Second look by Farrish CDJR in Fairfax. June 2022. Repaired by Lindsay CDJR in Manassas VA.
Corrective Action:
The sway bar bushings failed under 36000 miles. I had been hearing a clunk since 25000k, and it was only diagnosed at 35000 miles. The issue started in Feb 2022, fixed in July 2022 under warranty. Initially looked at by Lindsay CDJR in Manassas VA. Second look by Farrish CDJR in Fairfax. June 2022. Repaired by Lindsay CDJR in Manassas VA.
Additional Notes:
The sway bar bushings failed under 36000 miles. I had been hearing a clunk since 25000k, and it was only diagnosed at 35000 miles. The issue started in Feb 2022, fixed in July 2022 under warranty. Initially looked at by Lindsay CDJR in Manassas VA. Second look by Farrish CDJR in Fairfax. June 2022. Repaired by Lindsay CDJR in Manassas VA.
Mfg Campaign: 11479127
Recall Date: Aug 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ram 1500. The contact stated while making a left turn, the warning message illuminated on the instrument panel stating to " Place vehicle in Park and place it back into Driver" and placed itself into neutral. The contact shifted the vehicle to park and shifted it back to the drive position and the vehicle operated normally. The vehicle was taken to the dealer for diagnosis, and they replaced the shifter assembly, but the failure persisted. The vehicle was taken back to the dealer, and they stated that PCM and TCM were updated, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 76,000.
Corrective Action:
The contact owns a 2019 Ram 1500. The contact stated while making a left turn, the warning message illuminated on the instrument panel stating to " Place vehicle in Park and place it back into Driver" and placed itself into neutral. The contact shifted the vehicle to park and shifted it back to the drive position and the vehicle operated normally. The vehicle was taken to the dealer for diagnosis, and they replaced the shifter assembly, but the failure persisted. The vehicle was taken back to the dealer, and they stated that PCM and TCM were updated, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 76,000.
Additional Notes:
The contact owns a 2019 Ram 1500. The contact stated while making a left turn, the warning message illuminated on the instrument panel stating to " Place vehicle in Park and place it back into Driver" and placed itself into neutral. The contact shifted the vehicle to park and shifted it back to the drive position and the vehicle operated normally. The vehicle was taken to the dealer for diagnosis, and they replaced the shifter assembly, but the failure persisted. The vehicle was taken back to the dealer, and they stated that PCM and TCM were updated, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 76,000.
Mfg Campaign: 11478868
Recall Date: Aug 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Service shifter message locks the vehicle in park. This can be life threatening if in a remote area or other area when a movement of the vehicle is required for safety
Corrective Action:
Service shifter message locks the vehicle in park. This can be life threatening if in a remote area or other area when a movement of the vehicle is required for safety
Additional Notes:
Service shifter message locks the vehicle in park. This can be life threatening if in a remote area or other area when a movement of the vehicle is required for safety
Mfg Campaign: 11478459
Recall Date: Aug 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.
Corrective Action:
I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.
Additional Notes:
I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.
Mfg Campaign: 11477757
Recall Date: Aug 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.
Corrective Action:
I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.
Additional Notes:
I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.
Mfg Campaign: 11477757
Recall Date: Aug 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.
Corrective Action:
I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.
Additional Notes:
I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.
Mfg Campaign: 11477757
Recall Date: Aug 5, 2022
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