Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
GETTING READY TO MAKE A LEFT TURN INTO MY DRIVEWAY, WHEN THE STEERING WHEEL WOULDN'T TURN AND A "POWER STEERING UNAVILABLE//SERVICE REQUIRED " MESSAGE POPPED UP ON THE DASH DISPLAY. I AM VERY FORTUNATE THE IT DIDN'T HAPPEN ON A BUSY ROAD. I WAS ABLE TO GET IT INTO THE DRIVEWAY ,BUT THE "POWER STEERING UNAVAILABLE/SERVICE REQUIRED" LIGHT WILL NOT GO AWAY. ALL OF THE PREVIOUS RECALLS HAVE BEEN PERFORMED. DUE TO A PREVIOUS WRECK,THERE IS NO WARRANTY ON THIS TRUCK, BECAUSE OF A RECONSTRUCTED TITLE.THIS TRUCK WAS REPAIRED WITH 1492 MILES ON IT AND NOW HAS 4347 MILES.
Corrective Action:
GETTING READY TO MAKE A LEFT TURN INTO MY DRIVEWAY, WHEN THE STEERING WHEEL WOULDN'T TURN AND A "POWER STEERING UNAVILABLE//SERVICE REQUIRED " MESSAGE POPPED UP ON THE DASH DISPLAY. I AM VERY FORTUNATE THE IT DIDN'T HAPPEN ON A BUSY ROAD. I WAS ABLE TO GET IT INTO THE DRIVEWAY ,BUT THE "POWER STEERING UNAVAILABLE/SERVICE REQUIRED" LIGHT WILL NOT GO AWAY. ALL OF THE PREVIOUS RECALLS HAVE BEEN PERFORMED. DUE TO A PREVIOUS WRECK,THERE IS NO WARRANTY ON THIS TRUCK, BECAUSE OF A RECONSTRUCTED TITLE.THIS TRUCK WAS REPAIRED WITH 1492 MILES ON IT AND NOW HAS 4347 MILES.
Additional Notes:
GETTING READY TO MAKE A LEFT TURN INTO MY DRIVEWAY, WHEN THE STEERING WHEEL WOULDN'T TURN AND A "POWER STEERING UNAVILABLE//SERVICE REQUIRED " MESSAGE POPPED UP ON THE DASH DISPLAY. I AM VERY FORTUNATE THE IT DIDN'T HAPPEN ON A BUSY ROAD. I WAS ABLE TO GET IT INTO THE DRIVEWAY ,BUT THE "POWER STEERING UNAVAILABLE/SERVICE REQUIRED" LIGHT WILL NOT GO AWAY. ALL OF THE PREVIOUS RECALLS HAVE BEEN PERFORMED. DUE TO A PREVIOUS WRECK,THERE IS NO WARRANTY ON THIS TRUCK, BECAUSE OF A RECONSTRUCTED TITLE.THIS TRUCK WAS REPAIRED WITH 1492 MILES ON IT AND NOW HAS 4347 MILES.
Mfg Campaign: 11315517
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING ABOVE 40 MPH THE STEERING STICKS. IT HAPPEMS WHILE DRIVING INTO AND OUT OF TURNS. THE STEERING GRABS/STICKS AND HAS TO BE FORCED TO CORRECT. EXTREMELY DANGEROUS ON OUR 2 LANE ROADS IN HAWAII. ALL OF MY REQUIRED RECALLS HAVE BEEN CORRECTED. THIS IS A NEW ISSUE. I HAVE BEEN NOTICING THIS ISSUE SINCE JUNE 2019.
Corrective Action:
WHEN DRIVING ABOVE 40 MPH THE STEERING STICKS. IT HAPPEMS WHILE DRIVING INTO AND OUT OF TURNS. THE STEERING GRABS/STICKS AND HAS TO BE FORCED TO CORRECT. EXTREMELY DANGEROUS ON OUR 2 LANE ROADS IN HAWAII. ALL OF MY REQUIRED RECALLS HAVE BEEN CORRECTED. THIS IS A NEW ISSUE. I HAVE BEEN NOTICING THIS ISSUE SINCE JUNE 2019.
Additional Notes:
WHEN DRIVING ABOVE 40 MPH THE STEERING STICKS. IT HAPPEMS WHILE DRIVING INTO AND OUT OF TURNS. THE STEERING GRABS/STICKS AND HAS TO BE FORCED TO CORRECT. EXTREMELY DANGEROUS ON OUR 2 LANE ROADS IN HAWAII. ALL OF MY REQUIRED RECALLS HAVE BEEN CORRECTED. THIS IS A NEW ISSUE. I HAVE BEEN NOTICING THIS ISSUE SINCE JUNE 2019.
Mfg Campaign: 11312167
Recall Date: Feb 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE STOPPED AT A RED LIGHT VEHICLE STARTED ACCELERATING WHILE BREAK PEDDLE WAS ENGAGED. VEHICLE CONTINUE ACCELERATING WITH HEAVY BREAK PADDLE APPLICATION. ACCELERATION CONTINUED TO THE POINT OF TIRE SCREECHING AND SMOKING MOVING VEHICLE INTO INTERSECTION. VEHICLE WAS STOPPED BY SHIFTING INTO NEUTRAL AND SHUTTING OFF VEHICLE. VEHICLE WOULD NOT RESTART TILL THIRD ATTEMPT. VEHICLE WAS THEN MOVED TO SAFE LOCATION AND TOWED TO DEALER. VEHICLE HAS BEEN IN SHOP FOR 6 DAYS WITH NO RESOLUTION. INCIDENT OCCURRED IN A DOWNTOWN LOCATION WITH HEAVY VEHICLE, PEDESTRIAN, AND BICYCLE TRAFFIC. HAD IT BEEN AS LESS EXPERIENCED OR LESS ATTENTIVE DRIVE THIS INCIDENT COULD HAVE PROVED FATAL. I WILL NOT BE DRIVING THIS VEHICLE UNTIL ISSUE IS IDENTIFIED AND A SOLUTION PROVIDED. VEHICLE IS TWO MONTHS OLD WITH LESS THAN 5000 MILES.*DT CONSUMER STATED DEALERSHIP COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE.*JB *JS
Corrective Action:
WHILE STOPPED AT A RED LIGHT VEHICLE STARTED ACCELERATING WHILE BREAK PEDDLE WAS ENGAGED. VEHICLE CONTINUE ACCELERATING WITH HEAVY BREAK PADDLE APPLICATION. ACCELERATION CONTINUED TO THE POINT OF TIRE SCREECHING AND SMOKING MOVING VEHICLE INTO INTERSECTION. VEHICLE WAS STOPPED BY SHIFTING INTO NEUTRAL AND SHUTTING OFF VEHICLE. VEHICLE WOULD NOT RESTART TILL THIRD ATTEMPT. VEHICLE WAS THEN MOVED TO SAFE LOCATION AND TOWED TO DEALER. VEHICLE HAS BEEN IN SHOP FOR 6 DAYS WITH NO RESOLUTION. INCIDENT OCCURRED IN A DOWNTOWN LOCATION WITH HEAVY VEHICLE, PEDESTRIAN, AND BICYCLE TRAFFIC. HAD IT BEEN AS LESS EXPERIENCED OR LESS ATTENTIVE DRIVE THIS INCIDENT COULD HAVE PROVED FATAL. I WILL NOT BE DRIVING THIS VEHICLE UNTIL ISSUE IS IDENTIFIED AND A SOLUTION PROVIDED. VEHICLE IS TWO MONTHS OLD WITH LESS THAN 5000 MILES.*DT CONSUMER STATED DEALERSHIP COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE.*JB *JS
Additional Notes:
WHILE STOPPED AT A RED LIGHT VEHICLE STARTED ACCELERATING WHILE BREAK PEDDLE WAS ENGAGED. VEHICLE CONTINUE ACCELERATING WITH HEAVY BREAK PADDLE APPLICATION. ACCELERATION CONTINUED TO THE POINT OF TIRE SCREECHING AND SMOKING MOVING VEHICLE INTO INTERSECTION. VEHICLE WAS STOPPED BY SHIFTING INTO NEUTRAL AND SHUTTING OFF VEHICLE. VEHICLE WOULD NOT RESTART TILL THIRD ATTEMPT. VEHICLE WAS THEN MOVED TO SAFE LOCATION AND TOWED TO DEALER. VEHICLE HAS BEEN IN SHOP FOR 6 DAYS WITH NO RESOLUTION. INCIDENT OCCURRED IN A DOWNTOWN LOCATION WITH HEAVY VEHICLE, PEDESTRIAN, AND BICYCLE TRAFFIC. HAD IT BEEN AS LESS EXPERIENCED OR LESS ATTENTIVE DRIVE THIS INCIDENT COULD HAVE PROVED FATAL. I WILL NOT BE DRIVING THIS VEHICLE UNTIL ISSUE IS IDENTIFIED AND A SOLUTION PROVIDED. VEHICLE IS TWO MONTHS OLD WITH LESS THAN 5000 MILES.*DT CONSUMER STATED DEALERSHIP COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE.*JB *JS
Mfg Campaign: 11311911
Recall Date: Feb 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE STOPPED AT A RED LIGHT VEHICLE STARTED ACCELERATING WHILE BREAK PEDDLE WAS ENGAGED. VEHICLE CONTINUE ACCELERATING WITH HEAVY BREAK PADDLE APPLICATION. ACCELERATION CONTINUED TO THE POINT OF TIRE SCREECHING AND SMOKING MOVING VEHICLE INTO INTERSECTION. VEHICLE WAS STOPPED BY SHIFTING INTO NEUTRAL AND SHUTTING OFF VEHICLE. VEHICLE WOULD NOT RESTART TILL THIRD ATTEMPT. VEHICLE WAS THEN MOVED TO SAFE LOCATION AND TOWED TO DEALER. VEHICLE HAS BEEN IN SHOP FOR 6 DAYS WITH NO RESOLUTION. INCIDENT OCCURRED IN A DOWNTOWN LOCATION WITH HEAVY VEHICLE, PEDESTRIAN, AND BICYCLE TRAFFIC. HAD IT BEEN AS LESS EXPERIENCED OR LESS ATTENTIVE DRIVE THIS INCIDENT COULD HAVE PROVED FATAL. I WILL NOT BE DRIVING THIS VEHICLE UNTIL ISSUE IS IDENTIFIED AND A SOLUTION PROVIDED. VEHICLE IS TWO MONTHS OLD WITH LESS THAN 5000 MILES.*DT CONSUMER STATED DEALERSHIP COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE.*JB *JS
Corrective Action:
WHILE STOPPED AT A RED LIGHT VEHICLE STARTED ACCELERATING WHILE BREAK PEDDLE WAS ENGAGED. VEHICLE CONTINUE ACCELERATING WITH HEAVY BREAK PADDLE APPLICATION. ACCELERATION CONTINUED TO THE POINT OF TIRE SCREECHING AND SMOKING MOVING VEHICLE INTO INTERSECTION. VEHICLE WAS STOPPED BY SHIFTING INTO NEUTRAL AND SHUTTING OFF VEHICLE. VEHICLE WOULD NOT RESTART TILL THIRD ATTEMPT. VEHICLE WAS THEN MOVED TO SAFE LOCATION AND TOWED TO DEALER. VEHICLE HAS BEEN IN SHOP FOR 6 DAYS WITH NO RESOLUTION. INCIDENT OCCURRED IN A DOWNTOWN LOCATION WITH HEAVY VEHICLE, PEDESTRIAN, AND BICYCLE TRAFFIC. HAD IT BEEN AS LESS EXPERIENCED OR LESS ATTENTIVE DRIVE THIS INCIDENT COULD HAVE PROVED FATAL. I WILL NOT BE DRIVING THIS VEHICLE UNTIL ISSUE IS IDENTIFIED AND A SOLUTION PROVIDED. VEHICLE IS TWO MONTHS OLD WITH LESS THAN 5000 MILES.*DT CONSUMER STATED DEALERSHIP COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE.*JB *JS
Additional Notes:
WHILE STOPPED AT A RED LIGHT VEHICLE STARTED ACCELERATING WHILE BREAK PEDDLE WAS ENGAGED. VEHICLE CONTINUE ACCELERATING WITH HEAVY BREAK PADDLE APPLICATION. ACCELERATION CONTINUED TO THE POINT OF TIRE SCREECHING AND SMOKING MOVING VEHICLE INTO INTERSECTION. VEHICLE WAS STOPPED BY SHIFTING INTO NEUTRAL AND SHUTTING OFF VEHICLE. VEHICLE WOULD NOT RESTART TILL THIRD ATTEMPT. VEHICLE WAS THEN MOVED TO SAFE LOCATION AND TOWED TO DEALER. VEHICLE HAS BEEN IN SHOP FOR 6 DAYS WITH NO RESOLUTION. INCIDENT OCCURRED IN A DOWNTOWN LOCATION WITH HEAVY VEHICLE, PEDESTRIAN, AND BICYCLE TRAFFIC. HAD IT BEEN AS LESS EXPERIENCED OR LESS ATTENTIVE DRIVE THIS INCIDENT COULD HAVE PROVED FATAL. I WILL NOT BE DRIVING THIS VEHICLE UNTIL ISSUE IS IDENTIFIED AND A SOLUTION PROVIDED. VEHICLE IS TWO MONTHS OLD WITH LESS THAN 5000 MILES.*DT CONSUMER STATED DEALERSHIP COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE.*JB *JS
Mfg Campaign: 11311911
Recall Date: Feb 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1) ENGINE SHUT OFF WHILE DRIVING 70 MILES PER HOUR 2) NOB SHIFTER SET ON DRIVE BUT DOES NOT DRIVE UNTIL IT FEELS LIKE SO, MAY TAKE A MINUTE OR TWO AND VEHICLE LUNCHES 3)KEYS DO NOT OPEN, LOCK, OR TURN VEHICLE ON 4) BACK UP SENSOR'S GO OFF AND VEHICLE AUTO BRAKES WITH NOTHING BEHIND OR IN FRONT OF IT 5) REAR CAMERA WILL TURN ON AND WILL NEVER SHUT OFF EVEN AFTER 2 HOURS OF DRIVING ON THE FREEWAY 6) TIRE PRESSURE SENSOR NOT WORKING, ALL FOUR
Corrective Action:
1) ENGINE SHUT OFF WHILE DRIVING 70 MILES PER HOUR 2) NOB SHIFTER SET ON DRIVE BUT DOES NOT DRIVE UNTIL IT FEELS LIKE SO, MAY TAKE A MINUTE OR TWO AND VEHICLE LUNCHES 3)KEYS DO NOT OPEN, LOCK, OR TURN VEHICLE ON 4) BACK UP SENSOR'S GO OFF AND VEHICLE AUTO BRAKES WITH NOTHING BEHIND OR IN FRONT OF IT 5) REAR CAMERA WILL TURN ON AND WILL NEVER SHUT OFF EVEN AFTER 2 HOURS OF DRIVING ON THE FREEWAY 6) TIRE PRESSURE SENSOR NOT WORKING, ALL FOUR
Additional Notes:
1) ENGINE SHUT OFF WHILE DRIVING 70 MILES PER HOUR 2) NOB SHIFTER SET ON DRIVE BUT DOES NOT DRIVE UNTIL IT FEELS LIKE SO, MAY TAKE A MINUTE OR TWO AND VEHICLE LUNCHES 3)KEYS DO NOT OPEN, LOCK, OR TURN VEHICLE ON 4) BACK UP SENSOR'S GO OFF AND VEHICLE AUTO BRAKES WITH NOTHING BEHIND OR IN FRONT OF IT 5) REAR CAMERA WILL TURN ON AND WILL NEVER SHUT OFF EVEN AFTER 2 HOURS OF DRIVING ON THE FREEWAY 6) TIRE PRESSURE SENSOR NOT WORKING, ALL FOUR
Mfg Campaign: 11311471
Recall Date: Feb 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
1) ENGINE SHUT OFF WHILE DRIVING 70 MILES PER HOUR 2) NOB SHIFTER SET ON DRIVE BUT DOES NOT DRIVE UNTIL IT FEELS LIKE SO, MAY TAKE A MINUTE OR TWO AND VEHICLE LUNCHES 3)KEYS DO NOT OPEN, LOCK, OR TURN VEHICLE ON 4) BACK UP SENSOR'S GO OFF AND VEHICLE AUTO BRAKES WITH NOTHING BEHIND OR IN FRONT OF IT 5) REAR CAMERA WILL TURN ON AND WILL NEVER SHUT OFF EVEN AFTER 2 HOURS OF DRIVING ON THE FREEWAY 6) TIRE PRESSURE SENSOR NOT WORKING, ALL FOUR
Corrective Action:
1) ENGINE SHUT OFF WHILE DRIVING 70 MILES PER HOUR 2) NOB SHIFTER SET ON DRIVE BUT DOES NOT DRIVE UNTIL IT FEELS LIKE SO, MAY TAKE A MINUTE OR TWO AND VEHICLE LUNCHES 3)KEYS DO NOT OPEN, LOCK, OR TURN VEHICLE ON 4) BACK UP SENSOR'S GO OFF AND VEHICLE AUTO BRAKES WITH NOTHING BEHIND OR IN FRONT OF IT 5) REAR CAMERA WILL TURN ON AND WILL NEVER SHUT OFF EVEN AFTER 2 HOURS OF DRIVING ON THE FREEWAY 6) TIRE PRESSURE SENSOR NOT WORKING, ALL FOUR
Additional Notes:
1) ENGINE SHUT OFF WHILE DRIVING 70 MILES PER HOUR 2) NOB SHIFTER SET ON DRIVE BUT DOES NOT DRIVE UNTIL IT FEELS LIKE SO, MAY TAKE A MINUTE OR TWO AND VEHICLE LUNCHES 3)KEYS DO NOT OPEN, LOCK, OR TURN VEHICLE ON 4) BACK UP SENSOR'S GO OFF AND VEHICLE AUTO BRAKES WITH NOTHING BEHIND OR IN FRONT OF IT 5) REAR CAMERA WILL TURN ON AND WILL NEVER SHUT OFF EVEN AFTER 2 HOURS OF DRIVING ON THE FREEWAY 6) TIRE PRESSURE SENSOR NOT WORKING, ALL FOUR
Mfg Campaign: 11311471
Recall Date: Feb 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
1) ENGINE SHUT OFF WHILE DRIVING 70 MILES PER HOUR 2) NOB SHIFTER SET ON DRIVE BUT DOES NOT DRIVE UNTIL IT FEELS LIKE SO, MAY TAKE A MINUTE OR TWO AND VEHICLE LUNCHES 3)KEYS DO NOT OPEN, LOCK, OR TURN VEHICLE ON 4) BACK UP SENSOR'S GO OFF AND VEHICLE AUTO BRAKES WITH NOTHING BEHIND OR IN FRONT OF IT 5) REAR CAMERA WILL TURN ON AND WILL NEVER SHUT OFF EVEN AFTER 2 HOURS OF DRIVING ON THE FREEWAY 6) TIRE PRESSURE SENSOR NOT WORKING, ALL FOUR
Corrective Action:
1) ENGINE SHUT OFF WHILE DRIVING 70 MILES PER HOUR 2) NOB SHIFTER SET ON DRIVE BUT DOES NOT DRIVE UNTIL IT FEELS LIKE SO, MAY TAKE A MINUTE OR TWO AND VEHICLE LUNCHES 3)KEYS DO NOT OPEN, LOCK, OR TURN VEHICLE ON 4) BACK UP SENSOR'S GO OFF AND VEHICLE AUTO BRAKES WITH NOTHING BEHIND OR IN FRONT OF IT 5) REAR CAMERA WILL TURN ON AND WILL NEVER SHUT OFF EVEN AFTER 2 HOURS OF DRIVING ON THE FREEWAY 6) TIRE PRESSURE SENSOR NOT WORKING, ALL FOUR
Additional Notes:
1) ENGINE SHUT OFF WHILE DRIVING 70 MILES PER HOUR 2) NOB SHIFTER SET ON DRIVE BUT DOES NOT DRIVE UNTIL IT FEELS LIKE SO, MAY TAKE A MINUTE OR TWO AND VEHICLE LUNCHES 3)KEYS DO NOT OPEN, LOCK, OR TURN VEHICLE ON 4) BACK UP SENSOR'S GO OFF AND VEHICLE AUTO BRAKES WITH NOTHING BEHIND OR IN FRONT OF IT 5) REAR CAMERA WILL TURN ON AND WILL NEVER SHUT OFF EVEN AFTER 2 HOURS OF DRIVING ON THE FREEWAY 6) TIRE PRESSURE SENSOR NOT WORKING, ALL FOUR
Mfg Campaign: 11311471
Recall Date: Feb 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AFTER TAKING POSSESSION OF OUR NEW 2019 RAM TRUCK I BEGAN TO DRIVE HOME. AS SOON AS I CAME INTO A LEFT HAND TURN THE STEERING STUCK IN THE 10 OR 11 O'CLOCK POSITION WHEN TRYING TO RETURN TO CENTER. I ALMOST CRASHED INTO ONCOMING VEHICLES. I RETURNED THE TRUCK TO THE DEALERSHIP IMMEDIATELY AND THEY SAID THE STEERING WAS FIXED. WHEN I PICKED IT UP THE SECOND TIME THE STEERING WAS STILL DEFECTIVE. VERY DANGEROUS. I ALMOST GOT INTO AN ACCIDENT SEVERAL TIMES ON THE WAY HOME FOR THE SECOND TIME. THE THREAT OF OVERCOMPENSATION IS A MAJOR CONCERN ALSO.
Corrective Action:
AFTER TAKING POSSESSION OF OUR NEW 2019 RAM TRUCK I BEGAN TO DRIVE HOME. AS SOON AS I CAME INTO A LEFT HAND TURN THE STEERING STUCK IN THE 10 OR 11 O'CLOCK POSITION WHEN TRYING TO RETURN TO CENTER. I ALMOST CRASHED INTO ONCOMING VEHICLES. I RETURNED THE TRUCK TO THE DEALERSHIP IMMEDIATELY AND THEY SAID THE STEERING WAS FIXED. WHEN I PICKED IT UP THE SECOND TIME THE STEERING WAS STILL DEFECTIVE. VERY DANGEROUS. I ALMOST GOT INTO AN ACCIDENT SEVERAL TIMES ON THE WAY HOME FOR THE SECOND TIME. THE THREAT OF OVERCOMPENSATION IS A MAJOR CONCERN ALSO.
Additional Notes:
AFTER TAKING POSSESSION OF OUR NEW 2019 RAM TRUCK I BEGAN TO DRIVE HOME. AS SOON AS I CAME INTO A LEFT HAND TURN THE STEERING STUCK IN THE 10 OR 11 O'CLOCK POSITION WHEN TRYING TO RETURN TO CENTER. I ALMOST CRASHED INTO ONCOMING VEHICLES. I RETURNED THE TRUCK TO THE DEALERSHIP IMMEDIATELY AND THEY SAID THE STEERING WAS FIXED. WHEN I PICKED IT UP THE SECOND TIME THE STEERING WAS STILL DEFECTIVE. VERY DANGEROUS. I ALMOST GOT INTO AN ACCIDENT SEVERAL TIMES ON THE WAY HOME FOR THE SECOND TIME. THE THREAT OF OVERCOMPENSATION IS A MAJOR CONCERN ALSO.
Mfg Campaign: 11311217
Recall Date: Feb 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT DRIVER SIDE MOTOR MOUNT LOOSE; CAUSES ENGINE TO SHAKE
Corrective Action:
FRONT DRIVER SIDE MOTOR MOUNT LOOSE; CAUSES ENGINE TO SHAKE
Additional Notes:
FRONT DRIVER SIDE MOTOR MOUNT LOOSE; CAUSES ENGINE TO SHAKE
Mfg Campaign: 11310904
Recall Date: Feb 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FRONT DRIVER SIDE MOTOR MOUNT LOOSE; CAUSES ENGINE TO SHAKE
Corrective Action:
FRONT DRIVER SIDE MOTOR MOUNT LOOSE; CAUSES ENGINE TO SHAKE
Additional Notes:
FRONT DRIVER SIDE MOTOR MOUNT LOOSE; CAUSES ENGINE TO SHAKE
Mfg Campaign: 11310904
Recall Date: Feb 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR POWER SLIDING WINDOW DEVELOPS CRACKS AT THE TOP ON BOTH SIDES OF THE CENTER GLASS. WINDOW LEAKS INTO CAB WHEN MOISTURE IS PRESENT OUTSIDE THE VEHICLE SUCH AS SNOW, RAIN OR CAR WASH. I AM TRYING TO GET RAM/FCA TO FIX ISSUE BUT THEY ARE NOT CALLING ME BACK. MANY 2019 RAM TRUCKS ARE HAVING THIS ISSUE.
Corrective Action:
REAR POWER SLIDING WINDOW DEVELOPS CRACKS AT THE TOP ON BOTH SIDES OF THE CENTER GLASS. WINDOW LEAKS INTO CAB WHEN MOISTURE IS PRESENT OUTSIDE THE VEHICLE SUCH AS SNOW, RAIN OR CAR WASH. I AM TRYING TO GET RAM/FCA TO FIX ISSUE BUT THEY ARE NOT CALLING ME BACK. MANY 2019 RAM TRUCKS ARE HAVING THIS ISSUE.
Additional Notes:
REAR POWER SLIDING WINDOW DEVELOPS CRACKS AT THE TOP ON BOTH SIDES OF THE CENTER GLASS. WINDOW LEAKS INTO CAB WHEN MOISTURE IS PRESENT OUTSIDE THE VEHICLE SUCH AS SNOW, RAIN OR CAR WASH. I AM TRYING TO GET RAM/FCA TO FIX ISSUE BUT THEY ARE NOT CALLING ME BACK. MANY 2019 RAM TRUCKS ARE HAVING THIS ISSUE.
Mfg Campaign: 11310037
Recall Date: Feb 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.
Corrective Action:
IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.
Additional Notes:
IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.
Mfg Campaign: 11310132
Recall Date: Feb 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.
Corrective Action:
IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.
Additional Notes:
IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.
Mfg Campaign: 11310132
Recall Date: Feb 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.
Corrective Action:
IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.
Additional Notes:
IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.
Mfg Campaign: 11310132
Recall Date: Feb 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE LOST POWER STEERING WHICH MADE IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT EXTRA EFFORT WAS REQUIRED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT A MESSAGE STATING POWER STEERING UNAVAILABLE; SERVICE REQUIRED, WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HALL CHRYSLER RAM LOCATED AT (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH VA) HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,666.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE LOST POWER STEERING WHICH MADE IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT EXTRA EFFORT WAS REQUIRED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT A MESSAGE STATING POWER STEERING UNAVAILABLE; SERVICE REQUIRED, WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HALL CHRYSLER RAM LOCATED AT (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH VA) HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,666.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE LOST POWER STEERING WHICH MADE IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT EXTRA EFFORT WAS REQUIRED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT A MESSAGE STATING POWER STEERING UNAVAILABLE; SERVICE REQUIRED, WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HALL CHRYSLER RAM LOCATED AT (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH VA) HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,666.
Mfg Campaign: 11309132
Recall Date: Feb 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
POWER STEERING WENT OUT TWICE AND THE DEALERSHIP CAN'T FIND THE ISSUE WHEN THE VEHICLE GETS TO THE DEALERSHIP. IT'S GOING OUT IN THE HIGHWAY AND THE ROADWAY
Corrective Action:
POWER STEERING WENT OUT TWICE AND THE DEALERSHIP CAN'T FIND THE ISSUE WHEN THE VEHICLE GETS TO THE DEALERSHIP. IT'S GOING OUT IN THE HIGHWAY AND THE ROADWAY
Additional Notes:
POWER STEERING WENT OUT TWICE AND THE DEALERSHIP CAN'T FIND THE ISSUE WHEN THE VEHICLE GETS TO THE DEALERSHIP. IT'S GOING OUT IN THE HIGHWAY AND THE ROADWAY
Mfg Campaign: 11309050
Recall Date: Feb 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PULLED IN TO GET GAS SHUT VEHICLE OFF AND PUMPED GAS GOT BACK IN VEHICLE STARTED IT UP PUT VEHICLE IN DRIVE AND IT GOT REALLY LOUD AND STARTED SHIFTING BAD
Corrective Action:
I PULLED IN TO GET GAS SHUT VEHICLE OFF AND PUMPED GAS GOT BACK IN VEHICLE STARTED IT UP PUT VEHICLE IN DRIVE AND IT GOT REALLY LOUD AND STARTED SHIFTING BAD
Additional Notes:
I PULLED IN TO GET GAS SHUT VEHICLE OFF AND PUMPED GAS GOT BACK IN VEHICLE STARTED IT UP PUT VEHICLE IN DRIVE AND IT GOT REALLY LOUD AND STARTED SHIFTING BAD
Mfg Campaign: 11308655
Recall Date: Feb 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I OWN A 2019 RAM 1500 4X2 BIG HORN CURRENTLY WITH 9600 MILES. THIS HAS BEEN AN ONGOING ISSUE SINCE THE TRUCK WAS NEW AND I SEE THAT OTHER RAM OWNERS HAVE HAD A SIMILAR PROBLEM. WHEN TRAVELING AT SPEEDS BETWEEN 40-55 AND IN A LEFT HAND CURVE WITH THE WHEEL BETWEEN 10 & 11 O'CLOCK, THE STEERING WHEEL SEEMS TO CATCH AND NOT RETURN TO CENTER WITHOUT FORCING IT. WHEN THE CORRECTION IS MADE IT MAKES THE TRUCK JERK AND FEEL UNSTABLE AS IT COMES OUT OF THE CURVE.
Corrective Action:
I OWN A 2019 RAM 1500 4X2 BIG HORN CURRENTLY WITH 9600 MILES. THIS HAS BEEN AN ONGOING ISSUE SINCE THE TRUCK WAS NEW AND I SEE THAT OTHER RAM OWNERS HAVE HAD A SIMILAR PROBLEM. WHEN TRAVELING AT SPEEDS BETWEEN 40-55 AND IN A LEFT HAND CURVE WITH THE WHEEL BETWEEN 10 & 11 O'CLOCK, THE STEERING WHEEL SEEMS TO CATCH AND NOT RETURN TO CENTER WITHOUT FORCING IT. WHEN THE CORRECTION IS MADE IT MAKES THE TRUCK JERK AND FEEL UNSTABLE AS IT COMES OUT OF THE CURVE.
Additional Notes:
I OWN A 2019 RAM 1500 4X2 BIG HORN CURRENTLY WITH 9600 MILES. THIS HAS BEEN AN ONGOING ISSUE SINCE THE TRUCK WAS NEW AND I SEE THAT OTHER RAM OWNERS HAVE HAD A SIMILAR PROBLEM. WHEN TRAVELING AT SPEEDS BETWEEN 40-55 AND IN A LEFT HAND CURVE WITH THE WHEEL BETWEEN 10 & 11 O'CLOCK, THE STEERING WHEEL SEEMS TO CATCH AND NOT RETURN TO CENTER WITHOUT FORCING IT. WHEN THE CORRECTION IS MADE IT MAKES THE TRUCK JERK AND FEEL UNSTABLE AS IT COMES OUT OF THE CURVE.
Mfg Campaign: 11308523
Recall Date: Feb 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE GEAR SHIFTING MECHANISM/TRANSMISSION IS FAULTY. I PLACE MY TRUCK INTO PARK UPON COMING TO A STOP, AND MY TRUCK ROLLS AWAY WITH ME IN IT. THIS HAPPENS INTERMITTENTLY, AND COULD NOT BE REPEATED AT THE DEALER WHEN I TOOK IT IN FOR SERVICE. I WAS TOLD TO BUY A WHEEL CHOCK TO USE TO KEEP IT FROM ROLLING AWAY.*DT*JB
Corrective Action:
THE GEAR SHIFTING MECHANISM/TRANSMISSION IS FAULTY. I PLACE MY TRUCK INTO PARK UPON COMING TO A STOP, AND MY TRUCK ROLLS AWAY WITH ME IN IT. THIS HAPPENS INTERMITTENTLY, AND COULD NOT BE REPEATED AT THE DEALER WHEN I TOOK IT IN FOR SERVICE. I WAS TOLD TO BUY A WHEEL CHOCK TO USE TO KEEP IT FROM ROLLING AWAY.*DT*JB
Additional Notes:
THE GEAR SHIFTING MECHANISM/TRANSMISSION IS FAULTY. I PLACE MY TRUCK INTO PARK UPON COMING TO A STOP, AND MY TRUCK ROLLS AWAY WITH ME IN IT. THIS HAPPENS INTERMITTENTLY, AND COULD NOT BE REPEATED AT THE DEALER WHEN I TOOK IT IN FOR SERVICE. I WAS TOLD TO BUY A WHEEL CHOCK TO USE TO KEEP IT FROM ROLLING AWAY.*DT*JB
Mfg Campaign: 11306738
Recall Date: Feb 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY VEHICLE HAS BEEN IN SERVICE FOR OVER 6 MONTHS. THEY ARE UNABLE TO FIGURE OUT WHAT IS WRONG. MY RAM CONSTANLY MAKES A BANGING NOISE WHILE DRIVING. THEY CHANGED THE ENTIRE FRONT END AND THE NOISE CONTINUES. ALSO HAVE A MILDUE SMELL AND PICTURES OF WATER LEAKING DOWN THE INSIDE OF THE WINDSHIELD. OPENED A CASE WITH FCA THEY REFUSE TO BUY THE TRUCK BACK
Corrective Action:
MY VEHICLE HAS BEEN IN SERVICE FOR OVER 6 MONTHS. THEY ARE UNABLE TO FIGURE OUT WHAT IS WRONG. MY RAM CONSTANLY MAKES A BANGING NOISE WHILE DRIVING. THEY CHANGED THE ENTIRE FRONT END AND THE NOISE CONTINUES. ALSO HAVE A MILDUE SMELL AND PICTURES OF WATER LEAKING DOWN THE INSIDE OF THE WINDSHIELD. OPENED A CASE WITH FCA THEY REFUSE TO BUY THE TRUCK BACK
Additional Notes:
MY VEHICLE HAS BEEN IN SERVICE FOR OVER 6 MONTHS. THEY ARE UNABLE TO FIGURE OUT WHAT IS WRONG. MY RAM CONSTANLY MAKES A BANGING NOISE WHILE DRIVING. THEY CHANGED THE ENTIRE FRONT END AND THE NOISE CONTINUES. ALSO HAVE A MILDUE SMELL AND PICTURES OF WATER LEAKING DOWN THE INSIDE OF THE WINDSHIELD. OPENED A CASE WITH FCA THEY REFUSE TO BUY THE TRUCK BACK
Mfg Campaign: 11306842
Recall Date: Feb 3, 2020
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