RAM 1500 2019

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
50
Recalls

Complaints & Recalls

1.8K Complaints 50 Recalls

Official Safety Recalls - Important!

50 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V298000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 8, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 08C
Notice Date: May 27, 2025
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V653000 SAFETY RECALL
1M Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
Driving with a disabled electronic stability control system can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 75B
Notice Date: Sep 26, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V411000 SAFETY RECALL
80.6K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 66A
Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V406000 SAFETY RECALL
138.6K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z46
Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V580000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Potential Risk:
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W67
Notice Date: Nov 12, 2020
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V513000 SAFETY RECALL
160.2K Vehicles Affected
Recall Date: Aug 27, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.

Potential Risk:
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W63
Notice Date: Sep 10, 2020
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V208000 SAFETY RECALL
425.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W25
Notice Date: Apr 27, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V080000 SAFETY RECALL
11 Vehicles Affected
Recall Date: Feb 13, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.

Potential Risk:
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W06
Notice Date: Mar 10, 2020
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V887000 SAFETY RECALL
34 Vehicles Affected
Recall Date: Dec 12, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Without a warning indicator, the driver will be unaware if low tire pressure occurs, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the TPMS sensor, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VE1
Notice Date: Jan 9, 2020
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V812000 SAFETY RECALL
193 Vehicles Affected
Recall Date: Nov 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.

Potential Risk:
An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB8
Notice Date: Dec 12, 2019
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V757000 SAFETY RECALL
108K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:
Combustion in the intake manifold can increase the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB1
Notice Date: Apr 16, 2020
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19E059000 SAFETY RECALL
648 Vehicles Affected
Recall Date: Aug 27, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.

Potential Risk:
Contact with the fuel tank may cause a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the bed step, free of charge. The recall began September 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V93.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V93
Notice Date: Sep 26, 2019
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V556000 SAFETY RECALL
237 Vehicles Affected
Recall Date: Jul 26, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Potential Risk:
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V83
Notice Date: Aug 8, 2019
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V448000 SAFETY RECALL
27 Vehicles Affected
Recall Date: Jun 13, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V67
Notice Date: Jun 27, 2019
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V407000 SAFETY RECALL
296K Vehicles Affected
Recall Date: May 31, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.

Potential Risk:
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V61, V71
Notice Date: Jun 20, 2019
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V324000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Apr 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.

Potential Risk:
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V48
Notice Date: Jun 13, 2019
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V201000 SAFETY RECALL
52 Vehicles Affected
Recall Date: Mar 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.

Potential Risk:
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V29
Notice Date: Apr 5, 2019
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V142000 SAFETY RECALL
33 Vehicles Affected
Recall Date: Feb 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.

Potential Risk:
If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
FREE Recall Solution:
FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. The Chrysler number for this recall is V17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V17
Notice Date: Mar 15, 2019
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V067000 SAFETY RECALL
193.8K Vehicles Affected
Recall Date: Feb 5, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.

Potential Risk:
If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V07
Notice Date: Feb 25, 2019
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V051000 SAFETY RECALL
15 Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."

Potential Risk:
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V12
Notice Date: Mar 7, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V020000 SAFETY RECALL
159.7K Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.

Potential Risk:
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V04
Notice Date: Feb 11, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V822000 SAFETY RECALL
23 Vehicles Affected
Recall Date: Nov 20, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.

Potential Risk:
If the sensor cannot identify that the seat is in the full-forward position and adjust the frontal air bag deployment accordingly, there would be an increased the risk of a injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will inspect the passenger seat track position sensor bracket, replacing it as necessary, free of charge. The recall began December 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: UB7
Notice Date: Dec 20, 2018
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V556000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Aug 23, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.

Potential Risk:
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U88
Notice Date: Sep 26, 2018
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11321081 Other
Apr 14, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

CRUISE CONTROL BUTTON ON STEERING WHEEL SOMETIMES WONT TURN THE CRUISE ON ESPECIALLY WHEN ITS COOLER OUTSIDE AND WHEN FIRST TURNING TRUCK ON YOU HAVE TO PUSH THE BUTTON LIKE TIME TIMES FOR IT TO REGISTER IT WHILE DRIVING. *TR

Corrective Action:

CRUISE CONTROL BUTTON ON STEERING WHEEL SOMETIMES WONT TURN THE CRUISE ON ESPECIALLY WHEN ITS COOLER OUTSIDE AND WHEN FIRST TURNING TRUCK ON YOU HAVE TO PUSH THE BUTTON LIKE TIME TIMES FOR IT TO REGISTER IT WHILE DRIVING. *TR

Additional Notes:

CRUISE CONTROL BUTTON ON STEERING WHEEL SOMETIMES WONT TURN THE CRUISE ON ESPECIALLY WHEN ITS COOLER OUTSIDE AND WHEN FIRST TURNING TRUCK ON YOU HAVE TO PUSH THE BUTTON LIKE TIME TIMES FOR IT TO REGISTER IT WHILE DRIVING. *TR

Manufacturer: RAM
Mfg Campaign: 11321081
Notice Date: Apr 14, 2020
Recall Date: Apr 14, 2020
Chrysler (fca Us, Llc)
Campaign: 11321101 Other
Apr 14, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

EVERY DAY WHEN DRIVING THE TRUCK FOR THE FIRST TIME. TRUCK HAS SAT FOR MORE THAN 5 HOURS AND IS COOL (70 DEGREES) AS I LEAVE MY COMMUNITY DRIIVING 25 MPH, I STOP AT THE FIRST STOP SIGN. DURING SLOWING DOWN TO A STOP THE TRANSMISSION DOWNSHIFTS AND SURGES FORWARD. MANY TIMES DURING THIS SURGE THE TRANSMISSION GOES INTO NEUTRAL AND THE SCREEN INSTRUCTS ME TO SHIFT INTO PARK AND THEN BACK IN TO DRIVE. IT MAKES IT DANGEROUS IF THERE IS TRAFFIC BEHIND ME. THE TRUCK ALWAYS SURGES WHEN STOPPING AND POPS OUT OF GEAR AT LEAST TWICE A WEEK. DEALERSHIP SAID THEY ADDRESSED BY UPDATING DRIVE TRAIN SOFTWARE . SINCE REPAIR IT HAS HAPPENED AGAIN AND DEALER INSISTS THEY CAN'T REPLICATE. I HAVE PROVIDED A VIDEO SHOWING THE TRUCK POPPING OUT OF GEAR AT A STOP SIGH. THE SITE WILL NOT ALLOW ME TO UPLOAD THE VIDEO BUT I CAN PROVIDE IF REQUESTED.

Corrective Action:

EVERY DAY WHEN DRIVING THE TRUCK FOR THE FIRST TIME. TRUCK HAS SAT FOR MORE THAN 5 HOURS AND IS COOL (70 DEGREES) AS I LEAVE MY COMMUNITY DRIIVING 25 MPH, I STOP AT THE FIRST STOP SIGN. DURING SLOWING DOWN TO A STOP THE TRANSMISSION DOWNSHIFTS AND SURGES FORWARD. MANY TIMES DURING THIS SURGE THE TRANSMISSION GOES INTO NEUTRAL AND THE SCREEN INSTRUCTS ME TO SHIFT INTO PARK AND THEN BACK IN TO DRIVE. IT MAKES IT DANGEROUS IF THERE IS TRAFFIC BEHIND ME. THE TRUCK ALWAYS SURGES WHEN STOPPING AND POPS OUT OF GEAR AT LEAST TWICE A WEEK. DEALERSHIP SAID THEY ADDRESSED BY UPDATING DRIVE TRAIN SOFTWARE . SINCE REPAIR IT HAS HAPPENED AGAIN AND DEALER INSISTS THEY CAN'T REPLICATE. I HAVE PROVIDED A VIDEO SHOWING THE TRUCK POPPING OUT OF GEAR AT A STOP SIGH. THE SITE WILL NOT ALLOW ME TO UPLOAD THE VIDEO BUT I CAN PROVIDE IF REQUESTED.

Additional Notes:

EVERY DAY WHEN DRIVING THE TRUCK FOR THE FIRST TIME. TRUCK HAS SAT FOR MORE THAN 5 HOURS AND IS COOL (70 DEGREES) AS I LEAVE MY COMMUNITY DRIIVING 25 MPH, I STOP AT THE FIRST STOP SIGN. DURING SLOWING DOWN TO A STOP THE TRANSMISSION DOWNSHIFTS AND SURGES FORWARD. MANY TIMES DURING THIS SURGE THE TRANSMISSION GOES INTO NEUTRAL AND THE SCREEN INSTRUCTS ME TO SHIFT INTO PARK AND THEN BACK IN TO DRIVE. IT MAKES IT DANGEROUS IF THERE IS TRAFFIC BEHIND ME. THE TRUCK ALWAYS SURGES WHEN STOPPING AND POPS OUT OF GEAR AT LEAST TWICE A WEEK. DEALERSHIP SAID THEY ADDRESSED BY UPDATING DRIVE TRAIN SOFTWARE . SINCE REPAIR IT HAS HAPPENED AGAIN AND DEALER INSISTS THEY CAN'T REPLICATE. I HAVE PROVIDED A VIDEO SHOWING THE TRUCK POPPING OUT OF GEAR AT A STOP SIGH. THE SITE WILL NOT ALLOW ME TO UPLOAD THE VIDEO BUT I CAN PROVIDE IF REQUESTED.

Manufacturer: RAM
Mfg Campaign: 11321101
Notice Date: Apr 14, 2020
Recall Date: Apr 14, 2020
Chrysler (fca Us, Llc)
Campaign: 11320876 Other
Apr 11, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.

Corrective Action:

STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.

Additional Notes:

STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.

Manufacturer: RAM
Mfg Campaign: 11320876
Notice Date: Apr 11, 2020
Recall Date: Apr 11, 2020
Chrysler (fca Us, Llc)
Campaign: 11320876 Other
Apr 11, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.

Corrective Action:

STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.

Additional Notes:

STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.

Manufacturer: RAM
Mfg Campaign: 11320876
Notice Date: Apr 11, 2020
Recall Date: Apr 11, 2020
Chrysler (fca Us, Llc)
Campaign: 11320876 Other
Apr 11, 2020
Defect Description:

WHEELS

Potential Consequences:

STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.

Corrective Action:

STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.

Additional Notes:

STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.

Manufacturer: RAM
Mfg Campaign: 11320876
Notice Date: Apr 11, 2020
Recall Date: Apr 11, 2020
Chrysler (fca Us, Llc)
Campaign: 11320698 Other
Apr 9, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

THE CONTACT OWNS JUST BOUGHT A RAM 1500 CLASSIC BIGHORN DRIVING IT HOME FROM DEALERSHIP ON INTERSTATE 91 IN SPRINGFIELD MA. GOING ABOUT 65 MILES AN HOUR WHEN DRIVESHAFT FELL OUT OF TRUCK ONTO HIGHWAY ALMOST CAUSING AN ACCIDENT.*DT*DT*TP*DT CONSUMER STATED BECAUSE TRUCK WAS STILL UNDER WARRANTY REPAIR WAS FREE OF CHARGE.*JB*JB

Corrective Action:

THE CONTACT OWNS JUST BOUGHT A RAM 1500 CLASSIC BIGHORN DRIVING IT HOME FROM DEALERSHIP ON INTERSTATE 91 IN SPRINGFIELD MA. GOING ABOUT 65 MILES AN HOUR WHEN DRIVESHAFT FELL OUT OF TRUCK ONTO HIGHWAY ALMOST CAUSING AN ACCIDENT.*DT*DT*TP*DT CONSUMER STATED BECAUSE TRUCK WAS STILL UNDER WARRANTY REPAIR WAS FREE OF CHARGE.*JB*JB

Additional Notes:

THE CONTACT OWNS JUST BOUGHT A RAM 1500 CLASSIC BIGHORN DRIVING IT HOME FROM DEALERSHIP ON INTERSTATE 91 IN SPRINGFIELD MA. GOING ABOUT 65 MILES AN HOUR WHEN DRIVESHAFT FELL OUT OF TRUCK ONTO HIGHWAY ALMOST CAUSING AN ACCIDENT.*DT*DT*TP*DT CONSUMER STATED BECAUSE TRUCK WAS STILL UNDER WARRANTY REPAIR WAS FREE OF CHARGE.*JB*JB

Manufacturer: RAM
Mfg Campaign: 11320698
Notice Date: Apr 9, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us, Llc)
Campaign: 11320065 Other
Apr 2, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

ON THREE SEPARATE OCCASIONS THE VEHICLE POWER STEERING STOPPED WORKING. ONE EVENT WAS WHILE DRIVING THE VEHICLE AT HIGHWAY APPROVED SPEED ON THE INTERSTATE WHEN THE VEHICLE'S POWER STEERING STOPPED OPERATING SUDDENLY IN HEAVY TRAFFIC ON A CURVE. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANUALLY STEER TO A SAFE LOCATION IN TRAFFIC. NEXT TWO EVENTS HAPPENED AT THE START OF THE DAY SHORTLY AFTER STARTING THE VEHICLE'S ENGINE. A MESSAGE IS DISPLAYED ON THE PANEL "SERVICE POWER STEERING". THERE IS NO POWER STEERING FUNCTIONING WHEN THIS ERROR IS DISPLAYED. WITH EACH EVENT THE NEARBY SERVICE CENTER FOR THE MANUFACTURER HAS NEEDED TO KEEP THE VEHICLE MULTIPLE DAYS TO WORK WITH THE MANUFACTURER ON A SOLUTION. ON ANOTHER ISSUE THE VEHICLE WAS UNABLE TO DRIVE FORWARD OR REVERSE ON FIRST DELIVERY (WITHIN 100 MILES) AND AGAIN AROUND 2500 MILES. THE TRANSMISSION WOULD NOT GO INTO GEAR AND NEEDED THE SERVICE CENTER TO REPROGRAM THE TRANSMISSION TO MAKE IT WORK.

Corrective Action:

ON THREE SEPARATE OCCASIONS THE VEHICLE POWER STEERING STOPPED WORKING. ONE EVENT WAS WHILE DRIVING THE VEHICLE AT HIGHWAY APPROVED SPEED ON THE INTERSTATE WHEN THE VEHICLE'S POWER STEERING STOPPED OPERATING SUDDENLY IN HEAVY TRAFFIC ON A CURVE. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANUALLY STEER TO A SAFE LOCATION IN TRAFFIC. NEXT TWO EVENTS HAPPENED AT THE START OF THE DAY SHORTLY AFTER STARTING THE VEHICLE'S ENGINE. A MESSAGE IS DISPLAYED ON THE PANEL "SERVICE POWER STEERING". THERE IS NO POWER STEERING FUNCTIONING WHEN THIS ERROR IS DISPLAYED. WITH EACH EVENT THE NEARBY SERVICE CENTER FOR THE MANUFACTURER HAS NEEDED TO KEEP THE VEHICLE MULTIPLE DAYS TO WORK WITH THE MANUFACTURER ON A SOLUTION. ON ANOTHER ISSUE THE VEHICLE WAS UNABLE TO DRIVE FORWARD OR REVERSE ON FIRST DELIVERY (WITHIN 100 MILES) AND AGAIN AROUND 2500 MILES. THE TRANSMISSION WOULD NOT GO INTO GEAR AND NEEDED THE SERVICE CENTER TO REPROGRAM THE TRANSMISSION TO MAKE IT WORK.

Additional Notes:

ON THREE SEPARATE OCCASIONS THE VEHICLE POWER STEERING STOPPED WORKING. ONE EVENT WAS WHILE DRIVING THE VEHICLE AT HIGHWAY APPROVED SPEED ON THE INTERSTATE WHEN THE VEHICLE'S POWER STEERING STOPPED OPERATING SUDDENLY IN HEAVY TRAFFIC ON A CURVE. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANUALLY STEER TO A SAFE LOCATION IN TRAFFIC. NEXT TWO EVENTS HAPPENED AT THE START OF THE DAY SHORTLY AFTER STARTING THE VEHICLE'S ENGINE. A MESSAGE IS DISPLAYED ON THE PANEL "SERVICE POWER STEERING". THERE IS NO POWER STEERING FUNCTIONING WHEN THIS ERROR IS DISPLAYED. WITH EACH EVENT THE NEARBY SERVICE CENTER FOR THE MANUFACTURER HAS NEEDED TO KEEP THE VEHICLE MULTIPLE DAYS TO WORK WITH THE MANUFACTURER ON A SOLUTION. ON ANOTHER ISSUE THE VEHICLE WAS UNABLE TO DRIVE FORWARD OR REVERSE ON FIRST DELIVERY (WITHIN 100 MILES) AND AGAIN AROUND 2500 MILES. THE TRANSMISSION WOULD NOT GO INTO GEAR AND NEEDED THE SERVICE CENTER TO REPROGRAM THE TRANSMISSION TO MAKE IT WORK.

Manufacturer: RAM
Mfg Campaign: 11320065
Notice Date: Apr 2, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us, Llc)
Campaign: 11320065 Other
Apr 2, 2020
Defect Description:

STEERING

Potential Consequences:

ON THREE SEPARATE OCCASIONS THE VEHICLE POWER STEERING STOPPED WORKING. ONE EVENT WAS WHILE DRIVING THE VEHICLE AT HIGHWAY APPROVED SPEED ON THE INTERSTATE WHEN THE VEHICLE'S POWER STEERING STOPPED OPERATING SUDDENLY IN HEAVY TRAFFIC ON A CURVE. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANUALLY STEER TO A SAFE LOCATION IN TRAFFIC. NEXT TWO EVENTS HAPPENED AT THE START OF THE DAY SHORTLY AFTER STARTING THE VEHICLE'S ENGINE. A MESSAGE IS DISPLAYED ON THE PANEL "SERVICE POWER STEERING". THERE IS NO POWER STEERING FUNCTIONING WHEN THIS ERROR IS DISPLAYED. WITH EACH EVENT THE NEARBY SERVICE CENTER FOR THE MANUFACTURER HAS NEEDED TO KEEP THE VEHICLE MULTIPLE DAYS TO WORK WITH THE MANUFACTURER ON A SOLUTION. ON ANOTHER ISSUE THE VEHICLE WAS UNABLE TO DRIVE FORWARD OR REVERSE ON FIRST DELIVERY (WITHIN 100 MILES) AND AGAIN AROUND 2500 MILES. THE TRANSMISSION WOULD NOT GO INTO GEAR AND NEEDED THE SERVICE CENTER TO REPROGRAM THE TRANSMISSION TO MAKE IT WORK.

Corrective Action:

ON THREE SEPARATE OCCASIONS THE VEHICLE POWER STEERING STOPPED WORKING. ONE EVENT WAS WHILE DRIVING THE VEHICLE AT HIGHWAY APPROVED SPEED ON THE INTERSTATE WHEN THE VEHICLE'S POWER STEERING STOPPED OPERATING SUDDENLY IN HEAVY TRAFFIC ON A CURVE. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANUALLY STEER TO A SAFE LOCATION IN TRAFFIC. NEXT TWO EVENTS HAPPENED AT THE START OF THE DAY SHORTLY AFTER STARTING THE VEHICLE'S ENGINE. A MESSAGE IS DISPLAYED ON THE PANEL "SERVICE POWER STEERING". THERE IS NO POWER STEERING FUNCTIONING WHEN THIS ERROR IS DISPLAYED. WITH EACH EVENT THE NEARBY SERVICE CENTER FOR THE MANUFACTURER HAS NEEDED TO KEEP THE VEHICLE MULTIPLE DAYS TO WORK WITH THE MANUFACTURER ON A SOLUTION. ON ANOTHER ISSUE THE VEHICLE WAS UNABLE TO DRIVE FORWARD OR REVERSE ON FIRST DELIVERY (WITHIN 100 MILES) AND AGAIN AROUND 2500 MILES. THE TRANSMISSION WOULD NOT GO INTO GEAR AND NEEDED THE SERVICE CENTER TO REPROGRAM THE TRANSMISSION TO MAKE IT WORK.

Additional Notes:

ON THREE SEPARATE OCCASIONS THE VEHICLE POWER STEERING STOPPED WORKING. ONE EVENT WAS WHILE DRIVING THE VEHICLE AT HIGHWAY APPROVED SPEED ON THE INTERSTATE WHEN THE VEHICLE'S POWER STEERING STOPPED OPERATING SUDDENLY IN HEAVY TRAFFIC ON A CURVE. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANUALLY STEER TO A SAFE LOCATION IN TRAFFIC. NEXT TWO EVENTS HAPPENED AT THE START OF THE DAY SHORTLY AFTER STARTING THE VEHICLE'S ENGINE. A MESSAGE IS DISPLAYED ON THE PANEL "SERVICE POWER STEERING". THERE IS NO POWER STEERING FUNCTIONING WHEN THIS ERROR IS DISPLAYED. WITH EACH EVENT THE NEARBY SERVICE CENTER FOR THE MANUFACTURER HAS NEEDED TO KEEP THE VEHICLE MULTIPLE DAYS TO WORK WITH THE MANUFACTURER ON A SOLUTION. ON ANOTHER ISSUE THE VEHICLE WAS UNABLE TO DRIVE FORWARD OR REVERSE ON FIRST DELIVERY (WITHIN 100 MILES) AND AGAIN AROUND 2500 MILES. THE TRANSMISSION WOULD NOT GO INTO GEAR AND NEEDED THE SERVICE CENTER TO REPROGRAM THE TRANSMISSION TO MAKE IT WORK.

Manufacturer: RAM
Mfg Campaign: 11320065
Notice Date: Apr 2, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us, Llc)
Campaign: 11319692 Other
Mar 30, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

MY WINDSHIELD HAS BEEN REPLACED 4 TIMES IN THE LAST YEAR. IT IS DUE TO BE REPLACED AGAIN. IT APPEARS TO HAVE STRESS FRACTURES. I HAD A VERY SMALL PEA SIZED PEBBLE HIT IS AND IT CAUSED A CRACK THAT LOOKED AS THOUGH IT WAS GOING TO COME THROUGH THE WINDSHIELD.

Corrective Action:

MY WINDSHIELD HAS BEEN REPLACED 4 TIMES IN THE LAST YEAR. IT IS DUE TO BE REPLACED AGAIN. IT APPEARS TO HAVE STRESS FRACTURES. I HAD A VERY SMALL PEA SIZED PEBBLE HIT IS AND IT CAUSED A CRACK THAT LOOKED AS THOUGH IT WAS GOING TO COME THROUGH THE WINDSHIELD.

Additional Notes:

MY WINDSHIELD HAS BEEN REPLACED 4 TIMES IN THE LAST YEAR. IT IS DUE TO BE REPLACED AGAIN. IT APPEARS TO HAVE STRESS FRACTURES. I HAD A VERY SMALL PEA SIZED PEBBLE HIT IS AND IT CAUSED A CRACK THAT LOOKED AS THOUGH IT WAS GOING TO COME THROUGH THE WINDSHIELD.

Manufacturer: RAM
Mfg Campaign: 11319692
Notice Date: Mar 30, 2020
Recall Date: Mar 30, 2020
Chrysler (fca Us, Llc)
Campaign: 11319766 Other
1 Vehicles Affected
Mar 30, 2020
Defect Description:

AIR BAGS

Potential Consequences:

I WAS IN A MAJOR MOTOR VEHICLE ACCIDENT IN WHERE I FELL ASLEEP BEHIND THE WHEEL. AS A RESULT I SWERVED RIGHT, COLLIDED WITH 20-30 FT OF GUARD RAIL AND ROLLED AT LEAST 2 TIMES. I DON'T REMEMBER A THING SINCE I RECEIVED A MAJOR CONCUSSION FROM SLAMMING MY HEAD INTO THE STEERING WHEEL AT IMPACT. HAD MY AIRBAGS WORKED, I WOULDN'T HAVE A MASSIVE SCAR ON MY FOREHEAD, I WOULD BE ABLE TO DEFEND MYSELF IN COURT BECAUSE I MAY HAVE MEMORY OF THE ACCIDENT. NEITHER FRONT AIRBAG DEPLOYED, THE REST OF THE TRUCK AIRBAGS DEPLOYED, INCLUDING THE REAR PASSENGER AIRBAG

Corrective Action:

I WAS IN A MAJOR MOTOR VEHICLE ACCIDENT IN WHERE I FELL ASLEEP BEHIND THE WHEEL. AS A RESULT I SWERVED RIGHT, COLLIDED WITH 20-30 FT OF GUARD RAIL AND ROLLED AT LEAST 2 TIMES. I DON'T REMEMBER A THING SINCE I RECEIVED A MAJOR CONCUSSION FROM SLAMMING MY HEAD INTO THE STEERING WHEEL AT IMPACT. HAD MY AIRBAGS WORKED, I WOULDN'T HAVE A MASSIVE SCAR ON MY FOREHEAD, I WOULD BE ABLE TO DEFEND MYSELF IN COURT BECAUSE I MAY HAVE MEMORY OF THE ACCIDENT. NEITHER FRONT AIRBAG DEPLOYED, THE REST OF THE TRUCK AIRBAGS DEPLOYED, INCLUDING THE REAR PASSENGER AIRBAG

Additional Notes:

I WAS IN A MAJOR MOTOR VEHICLE ACCIDENT IN WHERE I FELL ASLEEP BEHIND THE WHEEL. AS A RESULT I SWERVED RIGHT, COLLIDED WITH 20-30 FT OF GUARD RAIL AND ROLLED AT LEAST 2 TIMES. I DON'T REMEMBER A THING SINCE I RECEIVED A MAJOR CONCUSSION FROM SLAMMING MY HEAD INTO THE STEERING WHEEL AT IMPACT. HAD MY AIRBAGS WORKED, I WOULDN'T HAVE A MASSIVE SCAR ON MY FOREHEAD, I WOULD BE ABLE TO DEFEND MYSELF IN COURT BECAUSE I MAY HAVE MEMORY OF THE ACCIDENT. NEITHER FRONT AIRBAG DEPLOYED, THE REST OF THE TRUCK AIRBAGS DEPLOYED, INCLUDING THE REAR PASSENGER AIRBAG

Manufacturer: RAM
Mfg Campaign: 11319766
Notice Date: Mar 30, 2020
Recall Date: Mar 30, 2020
Chrysler (fca Us, Llc)
Campaign: 11319572 Other
Mar 28, 2020
Defect Description:

ENGINE

Potential Consequences:

LIFTER TICKING

Corrective Action:

LIFTER TICKING

Additional Notes:

LIFTER TICKING

Manufacturer: RAM
Mfg Campaign: 11319572
Notice Date: Mar 28, 2020
Recall Date: Mar 28, 2020
Chrysler (fca Us, Llc)
Campaign: 11319440 Other
Mar 27, 2020
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT MADE A LEFT TURN HOWEVER, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE TYSON CHRYSLER DODGE JEEP RAM 1 SW FRONTAGE RD, JOLIET, IL 60404, (815) 741-5530), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GROUND TERMINALS NEEDED TO BE TIGHTENED. THE GROUND TERMINALS WERE TIGHTENED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

Corrective Action:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT MADE A LEFT TURN HOWEVER, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE TYSON CHRYSLER DODGE JEEP RAM 1 SW FRONTAGE RD, JOLIET, IL 60404, (815) 741-5530), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GROUND TERMINALS NEEDED TO BE TIGHTENED. THE GROUND TERMINALS WERE TIGHTENED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

Additional Notes:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT MADE A LEFT TURN HOWEVER, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE TYSON CHRYSLER DODGE JEEP RAM 1 SW FRONTAGE RD, JOLIET, IL 60404, (815) 741-5530), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GROUND TERMINALS NEEDED TO BE TIGHTENED. THE GROUND TERMINALS WERE TIGHTENED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

Manufacturer: RAM
Mfg Campaign: 11319440
Notice Date: Mar 27, 2020
Recall Date: Mar 27, 2020
Chrysler (fca Us, Llc)
Campaign: 11319112 Other
Mar 24, 2020
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD CEASED WITHOUT WARNING WHILE TURNING THE STEERING WHEEL TO THE LEFT. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO RELEASE THE STEERING WHEEL TO OPERATE THE VEHICLE AS DESIGNED. THE VEHICLE WAS TAKEN TO FERNELIUS CHRYSLER DODGE JEEP RAM LOCATED AT (11283 N STRAITS HWY, CHEBOYGAN, MI 49721) TWICE HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 6,931.

Corrective Action:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD CEASED WITHOUT WARNING WHILE TURNING THE STEERING WHEEL TO THE LEFT. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO RELEASE THE STEERING WHEEL TO OPERATE THE VEHICLE AS DESIGNED. THE VEHICLE WAS TAKEN TO FERNELIUS CHRYSLER DODGE JEEP RAM LOCATED AT (11283 N STRAITS HWY, CHEBOYGAN, MI 49721) TWICE HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 6,931.

Additional Notes:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD CEASED WITHOUT WARNING WHILE TURNING THE STEERING WHEEL TO THE LEFT. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO RELEASE THE STEERING WHEEL TO OPERATE THE VEHICLE AS DESIGNED. THE VEHICLE WAS TAKEN TO FERNELIUS CHRYSLER DODGE JEEP RAM LOCATED AT (11283 N STRAITS HWY, CHEBOYGAN, MI 49721) TWICE HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 6,931.

Manufacturer: RAM
Mfg Campaign: 11319112
Notice Date: Mar 24, 2020
Recall Date: Mar 24, 2020
Chrysler (fca Us, Llc)
Campaign: 11319184 Other
Mar 24, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

LEAK IN CEILING HEAD LINER WET AND DISCOLORING RADIO SCREEN DIED TWICE. HAS SHIFTING PROBLEM FROM 1ST TO SECOND SOMETIMES WANT MY OLD TRUCK BACK PLEASE

Corrective Action:

LEAK IN CEILING HEAD LINER WET AND DISCOLORING RADIO SCREEN DIED TWICE. HAS SHIFTING PROBLEM FROM 1ST TO SECOND SOMETIMES WANT MY OLD TRUCK BACK PLEASE

Additional Notes:

LEAK IN CEILING HEAD LINER WET AND DISCOLORING RADIO SCREEN DIED TWICE. HAS SHIFTING PROBLEM FROM 1ST TO SECOND SOMETIMES WANT MY OLD TRUCK BACK PLEASE

Manufacturer: RAM
Mfg Campaign: 11319184
Notice Date: Mar 24, 2020
Recall Date: Mar 24, 2020
Chrysler (fca Us, Llc)
Campaign: 11319184 Other
Mar 24, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

LEAK IN CEILING HEAD LINER WET AND DISCOLORING RADIO SCREEN DIED TWICE. HAS SHIFTING PROBLEM FROM 1ST TO SECOND SOMETIMES WANT MY OLD TRUCK BACK PLEASE

Corrective Action:

LEAK IN CEILING HEAD LINER WET AND DISCOLORING RADIO SCREEN DIED TWICE. HAS SHIFTING PROBLEM FROM 1ST TO SECOND SOMETIMES WANT MY OLD TRUCK BACK PLEASE

Additional Notes:

LEAK IN CEILING HEAD LINER WET AND DISCOLORING RADIO SCREEN DIED TWICE. HAS SHIFTING PROBLEM FROM 1ST TO SECOND SOMETIMES WANT MY OLD TRUCK BACK PLEASE

Manufacturer: RAM
Mfg Campaign: 11319184
Notice Date: Mar 24, 2020
Recall Date: Mar 24, 2020
Chrysler (fca Us, Llc)
Campaign: 11319184 Other
Mar 24, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

LEAK IN CEILING HEAD LINER WET AND DISCOLORING RADIO SCREEN DIED TWICE. HAS SHIFTING PROBLEM FROM 1ST TO SECOND SOMETIMES WANT MY OLD TRUCK BACK PLEASE

Corrective Action:

LEAK IN CEILING HEAD LINER WET AND DISCOLORING RADIO SCREEN DIED TWICE. HAS SHIFTING PROBLEM FROM 1ST TO SECOND SOMETIMES WANT MY OLD TRUCK BACK PLEASE

Additional Notes:

LEAK IN CEILING HEAD LINER WET AND DISCOLORING RADIO SCREEN DIED TWICE. HAS SHIFTING PROBLEM FROM 1ST TO SECOND SOMETIMES WANT MY OLD TRUCK BACK PLEASE

Manufacturer: RAM
Mfg Campaign: 11319184
Notice Date: Mar 24, 2020
Recall Date: Mar 24, 2020
Chrysler (fca Us, Llc)
Campaign: 11318218 Other
Mar 16, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

FIRST, WHILE DRIVING, THE VEHICLE SEEMED TO SLIP OUT OF GEAR. THE NEXT DAY I DROVE APPROXIMATELY 15 MILES TO WORK AND WHILE TRYING TO PARK THE VEHICLE AUTOMATICALLY SHIFTS TO PARK (P). THEN WHILE TRYING TO ENGAGE THE VEHICLE IN DRIVE (D) OR REVERSE (R) THE AUTO PARK SYSTEM IS ACTIVATED AND THE CAR IS UNABLE TO MOVE. I SUSPECT IT IS A FAULTY TRANSMISSION PROBLEM. 2019 RAM 1500 WAS PURCHASED NEW (WITH 28 MILES) ON 23 OCTOBER 2019.

Corrective Action:

FIRST, WHILE DRIVING, THE VEHICLE SEEMED TO SLIP OUT OF GEAR. THE NEXT DAY I DROVE APPROXIMATELY 15 MILES TO WORK AND WHILE TRYING TO PARK THE VEHICLE AUTOMATICALLY SHIFTS TO PARK (P). THEN WHILE TRYING TO ENGAGE THE VEHICLE IN DRIVE (D) OR REVERSE (R) THE AUTO PARK SYSTEM IS ACTIVATED AND THE CAR IS UNABLE TO MOVE. I SUSPECT IT IS A FAULTY TRANSMISSION PROBLEM. 2019 RAM 1500 WAS PURCHASED NEW (WITH 28 MILES) ON 23 OCTOBER 2019.

Additional Notes:

FIRST, WHILE DRIVING, THE VEHICLE SEEMED TO SLIP OUT OF GEAR. THE NEXT DAY I DROVE APPROXIMATELY 15 MILES TO WORK AND WHILE TRYING TO PARK THE VEHICLE AUTOMATICALLY SHIFTS TO PARK (P). THEN WHILE TRYING TO ENGAGE THE VEHICLE IN DRIVE (D) OR REVERSE (R) THE AUTO PARK SYSTEM IS ACTIVATED AND THE CAR IS UNABLE TO MOVE. I SUSPECT IT IS A FAULTY TRANSMISSION PROBLEM. 2019 RAM 1500 WAS PURCHASED NEW (WITH 28 MILES) ON 23 OCTOBER 2019.

Manufacturer: RAM
Mfg Campaign: 11318218
Notice Date: Mar 16, 2020
Recall Date: Mar 16, 2020
Chrysler (fca Us, Llc)
Campaign: 11316543 Other
Mar 6, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB

Corrective Action:

I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB

Additional Notes:

I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB

Manufacturer: RAM
Mfg Campaign: 11316543
Notice Date: Mar 6, 2020
Recall Date: Mar 6, 2020
Chrysler (fca Us, Llc)
Campaign: 11316543 Other
Mar 6, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB

Corrective Action:

I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB

Additional Notes:

I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB

Manufacturer: RAM
Mfg Campaign: 11316543
Notice Date: Mar 6, 2020
Recall Date: Mar 6, 2020
Chrysler (fca Us, Llc)
Campaign: 11316543 Other
Mar 6, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB

Corrective Action:

I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB

Additional Notes:

I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB

Manufacturer: RAM
Mfg Campaign: 11316543
Notice Date: Mar 6, 2020
Recall Date: Mar 6, 2020
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