Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THE MIDDLE SEAT OF THE VEHICLE WAS NOT EQUIPPED WITH AN AUTOMATIC LOCKING RETRACTOR, LEAVING A SEATED CHILD VULNERABLE TO INJURIES IN THE EVENT OF A CRASH INVOLVING EITHER THE DRIVER'S SIDE OR PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT WHETHER THE CHILD WAS SEATED IN THE DRIVER'S SIDE OR PASSENGER'S SIDE REAR SEAT OF THE VEHICLE, THAT THE CHILD WAS MOST VULNERABLE TO SUSTAIN INJURIES IN THE EVENT OF A CRASH. THE CONTACT CALLED THE BREEDEN DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 5900 HIGHWAY 71 S, FORT SMITH, AR 72908, (479) 646-4731, AND WAS PROVIDED A PRINTOUT FROM THE WEBSITE, SHOWING THAT THE VEHICLE WAS AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THE MIDDLE SEAT OF THE VEHICLE WAS NOT EQUIPPED WITH AN AUTOMATIC LOCKING RETRACTOR, LEAVING A SEATED CHILD VULNERABLE TO INJURIES IN THE EVENT OF A CRASH INVOLVING EITHER THE DRIVER'S SIDE OR PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT WHETHER THE CHILD WAS SEATED IN THE DRIVER'S SIDE OR PASSENGER'S SIDE REAR SEAT OF THE VEHICLE, THAT THE CHILD WAS MOST VULNERABLE TO SUSTAIN INJURIES IN THE EVENT OF A CRASH. THE CONTACT CALLED THE BREEDEN DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 5900 HIGHWAY 71 S, FORT SMITH, AR 72908, (479) 646-4731, AND WAS PROVIDED A PRINTOUT FROM THE WEBSITE, SHOWING THAT THE VEHICLE WAS AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THE MIDDLE SEAT OF THE VEHICLE WAS NOT EQUIPPED WITH AN AUTOMATIC LOCKING RETRACTOR, LEAVING A SEATED CHILD VULNERABLE TO INJURIES IN THE EVENT OF A CRASH INVOLVING EITHER THE DRIVER'S SIDE OR PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT WHETHER THE CHILD WAS SEATED IN THE DRIVER'S SIDE OR PASSENGER'S SIDE REAR SEAT OF THE VEHICLE, THAT THE CHILD WAS MOST VULNERABLE TO SUSTAIN INJURIES IN THE EVENT OF A CRASH. THE CONTACT CALLED THE BREEDEN DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 5900 HIGHWAY 71 S, FORT SMITH, AR 72908, (479) 646-4731, AND WAS PROVIDED A PRINTOUT FROM THE WEBSITE, SHOWING THAT THE VEHICLE WAS AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Mfg Campaign: 11331448
Recall Date: Jun 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN A HEAD ON COLLISION WITH A CHEVY CAR. THIS WAS THE OTHER DRIVERS FAULT AS HE COME INTO MY LANE (WHILE TAKING AN ILLEGAL LEFT). THE CAR IS TOTALED AND MY RAM 1500 HAD CLOSE TO $14,000 IN DAMAGES. IT IS STILL IN THE AUTO BODY GETTING REPAIRED. BOTH THE FRAMES ARE BENT. DURING THIS ACCIDENT, NONE OF MY AIRBAGS WERE DEPLOYED AND THIS SHOCKED ME. MY BODY MOVED BACK AND FORTH VIOLENTLY DUE TO THE COLLISION AND ABSOLUTELY NOT ONE AIRBAG WAS DEPLOYED. I STRONGLY BELIEVE THE AIRBAG SYSTEM INSTALLED IN MY TRUCK IS FAULTY OR DESIGNED INCORRECTLY AND NHTSA MUST INVESTIGATE. GOING FORWARD, I DO NOT FEEL SAFE IN THIS VEHICLE AS I AM NOT CONFIDENT THAT THE AIRBAGS WILL BE DEPLOYED. I'VE ATTACHED FEW PICTURES OF THE DAMAGE. WE HAD TO PULL THE ENTIRE FRONT BUMPER FROM THE FRONT LEFT TIRE ALMOST 12 INCHES AS IT WAS DEEPLY WEDGED INTO THE TIRE AND WE COULD NOT MOVE THE VEHICLE FOR TOWING. PLEASE HELP. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Corrective Action:
I WAS IN A HEAD ON COLLISION WITH A CHEVY CAR. THIS WAS THE OTHER DRIVERS FAULT AS HE COME INTO MY LANE (WHILE TAKING AN ILLEGAL LEFT). THE CAR IS TOTALED AND MY RAM 1500 HAD CLOSE TO $14,000 IN DAMAGES. IT IS STILL IN THE AUTO BODY GETTING REPAIRED. BOTH THE FRAMES ARE BENT. DURING THIS ACCIDENT, NONE OF MY AIRBAGS WERE DEPLOYED AND THIS SHOCKED ME. MY BODY MOVED BACK AND FORTH VIOLENTLY DUE TO THE COLLISION AND ABSOLUTELY NOT ONE AIRBAG WAS DEPLOYED. I STRONGLY BELIEVE THE AIRBAG SYSTEM INSTALLED IN MY TRUCK IS FAULTY OR DESIGNED INCORRECTLY AND NHTSA MUST INVESTIGATE. GOING FORWARD, I DO NOT FEEL SAFE IN THIS VEHICLE AS I AM NOT CONFIDENT THAT THE AIRBAGS WILL BE DEPLOYED. I'VE ATTACHED FEW PICTURES OF THE DAMAGE. WE HAD TO PULL THE ENTIRE FRONT BUMPER FROM THE FRONT LEFT TIRE ALMOST 12 INCHES AS IT WAS DEEPLY WEDGED INTO THE TIRE AND WE COULD NOT MOVE THE VEHICLE FOR TOWING. PLEASE HELP. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Additional Notes:
I WAS IN A HEAD ON COLLISION WITH A CHEVY CAR. THIS WAS THE OTHER DRIVERS FAULT AS HE COME INTO MY LANE (WHILE TAKING AN ILLEGAL LEFT). THE CAR IS TOTALED AND MY RAM 1500 HAD CLOSE TO $14,000 IN DAMAGES. IT IS STILL IN THE AUTO BODY GETTING REPAIRED. BOTH THE FRAMES ARE BENT. DURING THIS ACCIDENT, NONE OF MY AIRBAGS WERE DEPLOYED AND THIS SHOCKED ME. MY BODY MOVED BACK AND FORTH VIOLENTLY DUE TO THE COLLISION AND ABSOLUTELY NOT ONE AIRBAG WAS DEPLOYED. I STRONGLY BELIEVE THE AIRBAG SYSTEM INSTALLED IN MY TRUCK IS FAULTY OR DESIGNED INCORRECTLY AND NHTSA MUST INVESTIGATE. GOING FORWARD, I DO NOT FEEL SAFE IN THIS VEHICLE AS I AM NOT CONFIDENT THAT THE AIRBAGS WILL BE DEPLOYED. I'VE ATTACHED FEW PICTURES OF THE DAMAGE. WE HAD TO PULL THE ENTIRE FRONT BUMPER FROM THE FRONT LEFT TIRE ALMOST 12 INCHES AS IT WAS DEEPLY WEDGED INTO THE TIRE AND WE COULD NOT MOVE THE VEHICLE FOR TOWING. PLEASE HELP. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Mfg Campaign: 11331097
Recall Date: Jun 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE FUEL GAUGE PROVIDED INCORRECT FUEL LEVEL INFORMATION. THE CONTACT STATED THAT THE FUEL GAUGE SHOWED EMPTY WHEN THE FUEL TANK WAS FULL. THE VEHICLE WAS TAKEN TO DODGE CHRYSLER JEEP RAM OF VACAVILLE (681 ORANGE DR, VACAVILLE, CA 95687), AND WAS DIAGNOSED WITH A DEFECTIVE FUEL PUMP. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 14,670.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE FUEL GAUGE PROVIDED INCORRECT FUEL LEVEL INFORMATION. THE CONTACT STATED THAT THE FUEL GAUGE SHOWED EMPTY WHEN THE FUEL TANK WAS FULL. THE VEHICLE WAS TAKEN TO DODGE CHRYSLER JEEP RAM OF VACAVILLE (681 ORANGE DR, VACAVILLE, CA 95687), AND WAS DIAGNOSED WITH A DEFECTIVE FUEL PUMP. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 14,670.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE FUEL GAUGE PROVIDED INCORRECT FUEL LEVEL INFORMATION. THE CONTACT STATED THAT THE FUEL GAUGE SHOWED EMPTY WHEN THE FUEL TANK WAS FULL. THE VEHICLE WAS TAKEN TO DODGE CHRYSLER JEEP RAM OF VACAVILLE (681 ORANGE DR, VACAVILLE, CA 95687), AND WAS DIAGNOSED WITH A DEFECTIVE FUEL PUMP. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 14,670.
Mfg Campaign: 11330878
Recall Date: Jun 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I AM HAVING AN ISSUE WHEN TAKING A LEFT HAND BEND AT MODERATE SPEEDS 40 TO 70 MPH THE STEERING WHEEL WILL NOT RETURN TO CENTER WITHOUT CONSIDERABLE EFFORT ON THE DRIVERS PART. WHEN FORCING THE WHEEL BACK TO CENTER THE VEHICLE WILL JERK TO THE RIGHT. THE VEHICLE MILEAGE IS 6500 AND HAS BEEN OPERATING THIS WAY SINCE I ACQUIRED THE VEHICLE. I TOOK THE VEHICLE TO FOWLER DODGE IN OKC AND THEY SAY THEY CANNOT DUPLICATE THE ISSUE AND MADE NO REPAIRS. I ROTATED THE TIRES THINKING THIS MAY REMEDY THE PROBLEM, BUT DID NOT. RIGHT HAND BENDS ARE NOT AFFECTED ONLY WHEN NAVIGATING A LEFT HAND BEND. I HAVE RESEARCHED THIS AND FOUND WHERE THE SAME COMPLAINT HAS BEEN REPORTED TO THE NHTSA AT LEAST A DOZEN TIMES. THERE HAS BEEN A RECALL FOR THIS YEAR RAM 1500 FOR POWER STEERING ISSUES AND I FEEL THIS IS PART OF THE SAME ISSUE. I AM NOT AWARE IF A ERROR CODE COMES ON AS I AM TO BUSY WATCHING THE ROAD. THE ISSUE HAPPENS FREQUENTLY WHENEVER NEGOTIATING A LEFT HAND BEND. THIS IS A SERIOUS SAFETY ISSUE. *TR
Corrective Action:
I AM HAVING AN ISSUE WHEN TAKING A LEFT HAND BEND AT MODERATE SPEEDS 40 TO 70 MPH THE STEERING WHEEL WILL NOT RETURN TO CENTER WITHOUT CONSIDERABLE EFFORT ON THE DRIVERS PART. WHEN FORCING THE WHEEL BACK TO CENTER THE VEHICLE WILL JERK TO THE RIGHT. THE VEHICLE MILEAGE IS 6500 AND HAS BEEN OPERATING THIS WAY SINCE I ACQUIRED THE VEHICLE. I TOOK THE VEHICLE TO FOWLER DODGE IN OKC AND THEY SAY THEY CANNOT DUPLICATE THE ISSUE AND MADE NO REPAIRS. I ROTATED THE TIRES THINKING THIS MAY REMEDY THE PROBLEM, BUT DID NOT. RIGHT HAND BENDS ARE NOT AFFECTED ONLY WHEN NAVIGATING A LEFT HAND BEND. I HAVE RESEARCHED THIS AND FOUND WHERE THE SAME COMPLAINT HAS BEEN REPORTED TO THE NHTSA AT LEAST A DOZEN TIMES. THERE HAS BEEN A RECALL FOR THIS YEAR RAM 1500 FOR POWER STEERING ISSUES AND I FEEL THIS IS PART OF THE SAME ISSUE. I AM NOT AWARE IF A ERROR CODE COMES ON AS I AM TO BUSY WATCHING THE ROAD. THE ISSUE HAPPENS FREQUENTLY WHENEVER NEGOTIATING A LEFT HAND BEND. THIS IS A SERIOUS SAFETY ISSUE. *TR
Additional Notes:
I AM HAVING AN ISSUE WHEN TAKING A LEFT HAND BEND AT MODERATE SPEEDS 40 TO 70 MPH THE STEERING WHEEL WILL NOT RETURN TO CENTER WITHOUT CONSIDERABLE EFFORT ON THE DRIVERS PART. WHEN FORCING THE WHEEL BACK TO CENTER THE VEHICLE WILL JERK TO THE RIGHT. THE VEHICLE MILEAGE IS 6500 AND HAS BEEN OPERATING THIS WAY SINCE I ACQUIRED THE VEHICLE. I TOOK THE VEHICLE TO FOWLER DODGE IN OKC AND THEY SAY THEY CANNOT DUPLICATE THE ISSUE AND MADE NO REPAIRS. I ROTATED THE TIRES THINKING THIS MAY REMEDY THE PROBLEM, BUT DID NOT. RIGHT HAND BENDS ARE NOT AFFECTED ONLY WHEN NAVIGATING A LEFT HAND BEND. I HAVE RESEARCHED THIS AND FOUND WHERE THE SAME COMPLAINT HAS BEEN REPORTED TO THE NHTSA AT LEAST A DOZEN TIMES. THERE HAS BEEN A RECALL FOR THIS YEAR RAM 1500 FOR POWER STEERING ISSUES AND I FEEL THIS IS PART OF THE SAME ISSUE. I AM NOT AWARE IF A ERROR CODE COMES ON AS I AM TO BUSY WATCHING THE ROAD. THE ISSUE HAPPENS FREQUENTLY WHENEVER NEGOTIATING A LEFT HAND BEND. THIS IS A SERIOUS SAFETY ISSUE. *TR
Mfg Campaign: 11330046
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES SQUEAL WHEN SLOWING DOWN FROM 45 MPH+ DOWN TO AROUND 20-25 MPH. AT LOWER SPEEDS, THE SQUEAL STOPS. HAPPENS WHEN GOING FORWARD. DOES NOT SEEM TO HAPPEN RIGHT AWAY, ONLY AFTER DRIVING FOR ABOUT 5 MINUTES OR MORE. DEALER COULD NOT REPLICATE PROBLEM BUT IT HAPPENS EVERY TIME I DRIVE THE TRUCK. *TR
Corrective Action:
BRAKES SQUEAL WHEN SLOWING DOWN FROM 45 MPH+ DOWN TO AROUND 20-25 MPH. AT LOWER SPEEDS, THE SQUEAL STOPS. HAPPENS WHEN GOING FORWARD. DOES NOT SEEM TO HAPPEN RIGHT AWAY, ONLY AFTER DRIVING FOR ABOUT 5 MINUTES OR MORE. DEALER COULD NOT REPLICATE PROBLEM BUT IT HAPPENS EVERY TIME I DRIVE THE TRUCK. *TR
Additional Notes:
BRAKES SQUEAL WHEN SLOWING DOWN FROM 45 MPH+ DOWN TO AROUND 20-25 MPH. AT LOWER SPEEDS, THE SQUEAL STOPS. HAPPENS WHEN GOING FORWARD. DOES NOT SEEM TO HAPPEN RIGHT AWAY, ONLY AFTER DRIVING FOR ABOUT 5 MINUTES OR MORE. DEALER COULD NOT REPLICATE PROBLEM BUT IT HAPPENS EVERY TIME I DRIVE THE TRUCK. *TR
Mfg Campaign: 11329404
Recall Date: Jun 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
WIFE WAS IN A WRECK ON INTERSTATE WHERE SHE BOUNCED OFF A BARRICADE AND THE OTHER TRUCK ALSO 2019 RAM STRUCK HER TWICE,NO AIR BAGS DEPLOYED. NO ONE FROM DODGE CALLED TO CHECK ON HER AND THE TOW TRUCK HAD TO PULL THE CORD SO HE COULD PUT IT IN NEUTRAL FIND HIT HARD TO BELIEVE,NO ALARMS OR ALERTS. *TR
Corrective Action:
WIFE WAS IN A WRECK ON INTERSTATE WHERE SHE BOUNCED OFF A BARRICADE AND THE OTHER TRUCK ALSO 2019 RAM STRUCK HER TWICE,NO AIR BAGS DEPLOYED. NO ONE FROM DODGE CALLED TO CHECK ON HER AND THE TOW TRUCK HAD TO PULL THE CORD SO HE COULD PUT IT IN NEUTRAL FIND HIT HARD TO BELIEVE,NO ALARMS OR ALERTS. *TR
Additional Notes:
WIFE WAS IN A WRECK ON INTERSTATE WHERE SHE BOUNCED OFF A BARRICADE AND THE OTHER TRUCK ALSO 2019 RAM STRUCK HER TWICE,NO AIR BAGS DEPLOYED. NO ONE FROM DODGE CALLED TO CHECK ON HER AND THE TOW TRUCK HAD TO PULL THE CORD SO HE COULD PUT IT IN NEUTRAL FIND HIT HARD TO BELIEVE,NO ALARMS OR ALERTS. *TR
Mfg Campaign: 11329424
Recall Date: Jun 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE NOISE CAME FROM THE DIFFERENTIAL. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE DIFFERENTIAL FLUID LEVEL WAS LOW. THE VEHICLE WAS DRIVEN TO HADDAD DODGE RAM (3000 HARRIS RD, BAKERSFIELD, CA 93313) WHERE THEY DIAGNOSED THE VEHICLE WITH A DIFFICULT REAR PINION BEARING. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V556000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE NOISE CAME FROM THE DIFFERENTIAL. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE DIFFERENTIAL FLUID LEVEL WAS LOW. THE VEHICLE WAS DRIVEN TO HADDAD DODGE RAM (3000 HARRIS RD, BAKERSFIELD, CA 93313) WHERE THEY DIAGNOSED THE VEHICLE WITH A DIFFICULT REAR PINION BEARING. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V556000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE NOISE CAME FROM THE DIFFERENTIAL. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE DIFFERENTIAL FLUID LEVEL WAS LOW. THE VEHICLE WAS DRIVEN TO HADDAD DODGE RAM (3000 HARRIS RD, BAKERSFIELD, CA 93313) WHERE THEY DIAGNOSED THE VEHICLE WITH A DIFFICULT REAR PINION BEARING. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V556000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Mfg Campaign: 11329456
Recall Date: Jun 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE AIR DAM WILL NOT EXTEND DOWN AFTER REACHING THE REQUIRED SPEED, THUS THROWING A CEL. BELIEVE THE MOTOR IS STICKING OR GASKET/SEALS ARE DRIED AND WON'T TURN THE SHAFT TO RELEASE THE DAM.
Corrective Action:
THE AIR DAM WILL NOT EXTEND DOWN AFTER REACHING THE REQUIRED SPEED, THUS THROWING A CEL. BELIEVE THE MOTOR IS STICKING OR GASKET/SEALS ARE DRIED AND WON'T TURN THE SHAFT TO RELEASE THE DAM.
Additional Notes:
THE AIR DAM WILL NOT EXTEND DOWN AFTER REACHING THE REQUIRED SPEED, THUS THROWING A CEL. BELIEVE THE MOTOR IS STICKING OR GASKET/SEALS ARE DRIED AND WON'T TURN THE SHAFT TO RELEASE THE DAM.
Mfg Campaign: 11328766
Recall Date: Jun 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE AIR DAM WILL NOT EXTEND DOWN AFTER REACHING THE REQUIRED SPEED, THUS THROWING A CEL. BELIEVE THE MOTOR IS STICKING OR GASKET/SEALS ARE DRIED AND WON'T TURN THE SHAFT TO RELEASE THE DAM.
Corrective Action:
THE AIR DAM WILL NOT EXTEND DOWN AFTER REACHING THE REQUIRED SPEED, THUS THROWING A CEL. BELIEVE THE MOTOR IS STICKING OR GASKET/SEALS ARE DRIED AND WON'T TURN THE SHAFT TO RELEASE THE DAM.
Additional Notes:
THE AIR DAM WILL NOT EXTEND DOWN AFTER REACHING THE REQUIRED SPEED, THUS THROWING A CEL. BELIEVE THE MOTOR IS STICKING OR GASKET/SEALS ARE DRIED AND WON'T TURN THE SHAFT TO RELEASE THE DAM.
Mfg Campaign: 11328766
Recall Date: Jun 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHINING/ GROWLING NOISE FROM REAR END. SOUND STARTS ABOUT 40 MPH AND NEVER GOES AWAY. CHECKED THE DIFFERENTIAL FLUID IT WAS 3/4 QUART LOW. TOOK IT TO DEALER FOR WARRANTY, THEY INFORMED ME IT WAS A PINION BEARING GOING BAD LIKELY CAUSE WAS FROM LOW FLUIDS. RESEARCHED THE PROBLEM FOUND FCA ( HAD A RECALL ( SAFETY RECALL U88 / NHTSA 18V-556 REAR AXLE FLUID LEVEL - 2018-2019 RAM 1500)ON SIMILAR YEAR AND MODEL TRUCK BUT DID NOT INCLUDE MY VIN NUMBER. FCA ADVISED ME TO CONTACT THIS AGENCY TO SEE IF I CAN INCLUDE MY VIN.
Corrective Action:
WHINING/ GROWLING NOISE FROM REAR END. SOUND STARTS ABOUT 40 MPH AND NEVER GOES AWAY. CHECKED THE DIFFERENTIAL FLUID IT WAS 3/4 QUART LOW. TOOK IT TO DEALER FOR WARRANTY, THEY INFORMED ME IT WAS A PINION BEARING GOING BAD LIKELY CAUSE WAS FROM LOW FLUIDS. RESEARCHED THE PROBLEM FOUND FCA ( HAD A RECALL ( SAFETY RECALL U88 / NHTSA 18V-556 REAR AXLE FLUID LEVEL - 2018-2019 RAM 1500)ON SIMILAR YEAR AND MODEL TRUCK BUT DID NOT INCLUDE MY VIN NUMBER. FCA ADVISED ME TO CONTACT THIS AGENCY TO SEE IF I CAN INCLUDE MY VIN.
Additional Notes:
WHINING/ GROWLING NOISE FROM REAR END. SOUND STARTS ABOUT 40 MPH AND NEVER GOES AWAY. CHECKED THE DIFFERENTIAL FLUID IT WAS 3/4 QUART LOW. TOOK IT TO DEALER FOR WARRANTY, THEY INFORMED ME IT WAS A PINION BEARING GOING BAD LIKELY CAUSE WAS FROM LOW FLUIDS. RESEARCHED THE PROBLEM FOUND FCA ( HAD A RECALL ( SAFETY RECALL U88 / NHTSA 18V-556 REAR AXLE FLUID LEVEL - 2018-2019 RAM 1500)ON SIMILAR YEAR AND MODEL TRUCK BUT DID NOT INCLUDE MY VIN NUMBER. FCA ADVISED ME TO CONTACT THIS AGENCY TO SEE IF I CAN INCLUDE MY VIN.
Mfg Campaign: 11328792
Recall Date: Jun 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE AIRBAG LIGHTS ON STARTUP STAYED ON. DEALER SAID OK TO DERIVE EVEN THOUGH APP SAID AIRBAG A MAY NOT DEPLOY. ISSUE SOUNDS LIKE THE SAME ISSUE AS 2018 RAMS. LESS THAN A MONTH LATER THE CRUISE CONTROL WOULD SPEED UP OR TURN OFF WHILE ENGAGED. WHEN ALL OF SUDDEN IT STOOPED WORKING. DISABLED..THIS IS A NECESSARY FEATURE ON A LONGER TRIP. LASTLY ABOUT 3 WEEKS LAYER WHEN I NEEDED THE HORN, IT TOO STOPPED WORKING. 2 SAFETY ISSUES AND ITS OK TO DRIVE. *TR
Corrective Action:
VEHICLE AIRBAG LIGHTS ON STARTUP STAYED ON. DEALER SAID OK TO DERIVE EVEN THOUGH APP SAID AIRBAG A MAY NOT DEPLOY. ISSUE SOUNDS LIKE THE SAME ISSUE AS 2018 RAMS. LESS THAN A MONTH LATER THE CRUISE CONTROL WOULD SPEED UP OR TURN OFF WHILE ENGAGED. WHEN ALL OF SUDDEN IT STOOPED WORKING. DISABLED..THIS IS A NECESSARY FEATURE ON A LONGER TRIP. LASTLY ABOUT 3 WEEKS LAYER WHEN I NEEDED THE HORN, IT TOO STOPPED WORKING. 2 SAFETY ISSUES AND ITS OK TO DRIVE. *TR
Additional Notes:
VEHICLE AIRBAG LIGHTS ON STARTUP STAYED ON. DEALER SAID OK TO DERIVE EVEN THOUGH APP SAID AIRBAG A MAY NOT DEPLOY. ISSUE SOUNDS LIKE THE SAME ISSUE AS 2018 RAMS. LESS THAN A MONTH LATER THE CRUISE CONTROL WOULD SPEED UP OR TURN OFF WHILE ENGAGED. WHEN ALL OF SUDDEN IT STOOPED WORKING. DISABLED..THIS IS A NECESSARY FEATURE ON A LONGER TRIP. LASTLY ABOUT 3 WEEKS LAYER WHEN I NEEDED THE HORN, IT TOO STOPPED WORKING. 2 SAFETY ISSUES AND ITS OK TO DRIVE. *TR
Mfg Campaign: 11328415
Recall Date: Jun 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
THE FIRST ISSUE WAS THE AIRBAG LIGHT CAME ON WHEN STARTING AND STAYED ON SINCE AND THE APP SAID AIRBAG MAY NOT DEPLOY. THE DEALER SAID IN MAR IT WAS SAFE TO DRIVE. IN APRIL THE TRUCK WHILE ENGAGING THE CRUISE WOULD SPEED UP ABOVE CRUISE SET OR JUST TURN OFF WITHOUT BREAKING. NOW NO CRUISE AT ALL AND I AM DISABLED SO IT WOULD BE NICE TO HAVE THAT FEATURE FOR LONG DRIVES. I CALLED AGAIN THEY SAID I WAS WELCOME TO CALL HQ. NOW NOT EVEN A MONTH LATER I HAVE NO HORN WHILE DRIVING AND NEEDED IT. THIS IS THE LAST STRAW. HOW IS THIS SAFE WITH NO AIRBAGS OR A WORKING HORN? *TR
Corrective Action:
THE FIRST ISSUE WAS THE AIRBAG LIGHT CAME ON WHEN STARTING AND STAYED ON SINCE AND THE APP SAID AIRBAG MAY NOT DEPLOY. THE DEALER SAID IN MAR IT WAS SAFE TO DRIVE. IN APRIL THE TRUCK WHILE ENGAGING THE CRUISE WOULD SPEED UP ABOVE CRUISE SET OR JUST TURN OFF WITHOUT BREAKING. NOW NO CRUISE AT ALL AND I AM DISABLED SO IT WOULD BE NICE TO HAVE THAT FEATURE FOR LONG DRIVES. I CALLED AGAIN THEY SAID I WAS WELCOME TO CALL HQ. NOW NOT EVEN A MONTH LATER I HAVE NO HORN WHILE DRIVING AND NEEDED IT. THIS IS THE LAST STRAW. HOW IS THIS SAFE WITH NO AIRBAGS OR A WORKING HORN? *TR
Additional Notes:
THE FIRST ISSUE WAS THE AIRBAG LIGHT CAME ON WHEN STARTING AND STAYED ON SINCE AND THE APP SAID AIRBAG MAY NOT DEPLOY. THE DEALER SAID IN MAR IT WAS SAFE TO DRIVE. IN APRIL THE TRUCK WHILE ENGAGING THE CRUISE WOULD SPEED UP ABOVE CRUISE SET OR JUST TURN OFF WITHOUT BREAKING. NOW NO CRUISE AT ALL AND I AM DISABLED SO IT WOULD BE NICE TO HAVE THAT FEATURE FOR LONG DRIVES. I CALLED AGAIN THEY SAID I WAS WELCOME TO CALL HQ. NOW NOT EVEN A MONTH LATER I HAVE NO HORN WHILE DRIVING AND NEEDED IT. THIS IS THE LAST STRAW. HOW IS THIS SAFE WITH NO AIRBAGS OR A WORKING HORN? *TR
Mfg Campaign: 11328412
Recall Date: Jun 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE FIRST ISSUE WAS THE AIRBAG LIGHT CAME ON WHEN STARTING AND STAYED ON SINCE AND THE APP SAID AIRBAG MAY NOT DEPLOY. THE DEALER SAID IN MAR IT WAS SAFE TO DRIVE. IN APRIL THE TRUCK WHILE ENGAGING THE CRUISE WOULD SPEED UP ABOVE CRUISE SET OR JUST TURN OFF WITHOUT BREAKING. NOW NO CRUISE AT ALL AND I AM DISABLED SO IT WOULD BE NICE TO HAVE THAT FEATURE FOR LONG DRIVES. I CALLED AGAIN THEY SAID I WAS WELCOME TO CALL HQ. NOW NOT EVEN A MONTH LATER I HAVE NO HORN WHILE DRIVING AND NEEDED IT. THIS IS THE LAST STRAW. HOW IS THIS SAFE WITH NO AIRBAGS OR A WORKING HORN? *TR
Corrective Action:
THE FIRST ISSUE WAS THE AIRBAG LIGHT CAME ON WHEN STARTING AND STAYED ON SINCE AND THE APP SAID AIRBAG MAY NOT DEPLOY. THE DEALER SAID IN MAR IT WAS SAFE TO DRIVE. IN APRIL THE TRUCK WHILE ENGAGING THE CRUISE WOULD SPEED UP ABOVE CRUISE SET OR JUST TURN OFF WITHOUT BREAKING. NOW NO CRUISE AT ALL AND I AM DISABLED SO IT WOULD BE NICE TO HAVE THAT FEATURE FOR LONG DRIVES. I CALLED AGAIN THEY SAID I WAS WELCOME TO CALL HQ. NOW NOT EVEN A MONTH LATER I HAVE NO HORN WHILE DRIVING AND NEEDED IT. THIS IS THE LAST STRAW. HOW IS THIS SAFE WITH NO AIRBAGS OR A WORKING HORN? *TR
Additional Notes:
THE FIRST ISSUE WAS THE AIRBAG LIGHT CAME ON WHEN STARTING AND STAYED ON SINCE AND THE APP SAID AIRBAG MAY NOT DEPLOY. THE DEALER SAID IN MAR IT WAS SAFE TO DRIVE. IN APRIL THE TRUCK WHILE ENGAGING THE CRUISE WOULD SPEED UP ABOVE CRUISE SET OR JUST TURN OFF WITHOUT BREAKING. NOW NO CRUISE AT ALL AND I AM DISABLED SO IT WOULD BE NICE TO HAVE THAT FEATURE FOR LONG DRIVES. I CALLED AGAIN THEY SAID I WAS WELCOME TO CALL HQ. NOW NOT EVEN A MONTH LATER I HAVE NO HORN WHILE DRIVING AND NEEDED IT. THIS IS THE LAST STRAW. HOW IS THIS SAFE WITH NO AIRBAGS OR A WORKING HORN? *TR
Mfg Campaign: 11328412
Recall Date: Jun 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FIRST ISSUE WAS THE AIRBAG LIGHT CAME ON WHEN STARTING AND STAYED ON SINCE AND THE APP SAID AIRBAG MAY NOT DEPLOY. THE DEALER SAID IN MAR IT WAS SAFE TO DRIVE. IN APRIL THE TRUCK WHILE ENGAGING THE CRUISE WOULD SPEED UP ABOVE CRUISE SET OR JUST TURN OFF WITHOUT BREAKING. NOW NO CRUISE AT ALL AND I AM DISABLED SO IT WOULD BE NICE TO HAVE THAT FEATURE FOR LONG DRIVES. I CALLED AGAIN THEY SAID I WAS WELCOME TO CALL HQ. NOW NOT EVEN A MONTH LATER I HAVE NO HORN WHILE DRIVING AND NEEDED IT. THIS IS THE LAST STRAW. HOW IS THIS SAFE WITH NO AIRBAGS OR A WORKING HORN? *TR
Corrective Action:
THE FIRST ISSUE WAS THE AIRBAG LIGHT CAME ON WHEN STARTING AND STAYED ON SINCE AND THE APP SAID AIRBAG MAY NOT DEPLOY. THE DEALER SAID IN MAR IT WAS SAFE TO DRIVE. IN APRIL THE TRUCK WHILE ENGAGING THE CRUISE WOULD SPEED UP ABOVE CRUISE SET OR JUST TURN OFF WITHOUT BREAKING. NOW NO CRUISE AT ALL AND I AM DISABLED SO IT WOULD BE NICE TO HAVE THAT FEATURE FOR LONG DRIVES. I CALLED AGAIN THEY SAID I WAS WELCOME TO CALL HQ. NOW NOT EVEN A MONTH LATER I HAVE NO HORN WHILE DRIVING AND NEEDED IT. THIS IS THE LAST STRAW. HOW IS THIS SAFE WITH NO AIRBAGS OR A WORKING HORN? *TR
Additional Notes:
THE FIRST ISSUE WAS THE AIRBAG LIGHT CAME ON WHEN STARTING AND STAYED ON SINCE AND THE APP SAID AIRBAG MAY NOT DEPLOY. THE DEALER SAID IN MAR IT WAS SAFE TO DRIVE. IN APRIL THE TRUCK WHILE ENGAGING THE CRUISE WOULD SPEED UP ABOVE CRUISE SET OR JUST TURN OFF WITHOUT BREAKING. NOW NO CRUISE AT ALL AND I AM DISABLED SO IT WOULD BE NICE TO HAVE THAT FEATURE FOR LONG DRIVES. I CALLED AGAIN THEY SAID I WAS WELCOME TO CALL HQ. NOW NOT EVEN A MONTH LATER I HAVE NO HORN WHILE DRIVING AND NEEDED IT. THIS IS THE LAST STRAW. HOW IS THIS SAFE WITH NO AIRBAGS OR A WORKING HORN? *TR
Mfg Campaign: 11328412
Recall Date: Jun 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS A HORRIBLE ROARING SOUND WHEN YOU GET UP TO AROUND 50-70 MILES PER HOUR AND SLOW DOWN OR SPEED UP. IT WILL BE CONSTANT AT TIMES AND COME AND GO AT TIMES. TALKED TO THE SERVICE MAN AT THE COMPANY SAID THERE WERE CONSTANT COMPLAINTS ON THIS HE KNEW EXACTLY WHAT IT WAS BUT WOULDN'T SAY TO ME. IS THIS A RECALL OF SOME SORT ON THESE TRUCKS IF SO I NEED TO KNOW IM NOT GOING TO PAY FOR THIS DUE TO THIS VEHICLE UNDER WARRANTY AND JUST BUYING IT. I AM ALWAYS DRIVING ON THE ROAD WHEN THIS HAPPENS. *TR
Corrective Action:
THERE IS A HORRIBLE ROARING SOUND WHEN YOU GET UP TO AROUND 50-70 MILES PER HOUR AND SLOW DOWN OR SPEED UP. IT WILL BE CONSTANT AT TIMES AND COME AND GO AT TIMES. TALKED TO THE SERVICE MAN AT THE COMPANY SAID THERE WERE CONSTANT COMPLAINTS ON THIS HE KNEW EXACTLY WHAT IT WAS BUT WOULDN'T SAY TO ME. IS THIS A RECALL OF SOME SORT ON THESE TRUCKS IF SO I NEED TO KNOW IM NOT GOING TO PAY FOR THIS DUE TO THIS VEHICLE UNDER WARRANTY AND JUST BUYING IT. I AM ALWAYS DRIVING ON THE ROAD WHEN THIS HAPPENS. *TR
Additional Notes:
THERE IS A HORRIBLE ROARING SOUND WHEN YOU GET UP TO AROUND 50-70 MILES PER HOUR AND SLOW DOWN OR SPEED UP. IT WILL BE CONSTANT AT TIMES AND COME AND GO AT TIMES. TALKED TO THE SERVICE MAN AT THE COMPANY SAID THERE WERE CONSTANT COMPLAINTS ON THIS HE KNEW EXACTLY WHAT IT WAS BUT WOULDN'T SAY TO ME. IS THIS A RECALL OF SOME SORT ON THESE TRUCKS IF SO I NEED TO KNOW IM NOT GOING TO PAY FOR THIS DUE TO THIS VEHICLE UNDER WARRANTY AND JUST BUYING IT. I AM ALWAYS DRIVING ON THE ROAD WHEN THIS HAPPENS. *TR
Mfg Campaign: 11327975
Recall Date: Jun 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DOOR LOCKS HAVE HURT ME TWICE NOW. THE LEDGE OF THE DOOR IS A TOTALLY NORMAL PLACE TO REST YOUR ARM. ONCE WE GET GOING THEY AUTOMATICALLY LOCK AND PINCH THE HECK OUT OF ME LEAVING BROKEN SKIN AND BRUISING. *TR
Corrective Action:
THE DOOR LOCKS HAVE HURT ME TWICE NOW. THE LEDGE OF THE DOOR IS A TOTALLY NORMAL PLACE TO REST YOUR ARM. ONCE WE GET GOING THEY AUTOMATICALLY LOCK AND PINCH THE HECK OUT OF ME LEAVING BROKEN SKIN AND BRUISING. *TR
Additional Notes:
THE DOOR LOCKS HAVE HURT ME TWICE NOW. THE LEDGE OF THE DOOR IS A TOTALLY NORMAL PLACE TO REST YOUR ARM. ONCE WE GET GOING THEY AUTOMATICALLY LOCK AND PINCH THE HECK OUT OF ME LEAVING BROKEN SKIN AND BRUISING. *TR
Mfg Campaign: 11327458
Recall Date: Jun 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
THE DOOR LOCKS HAVE HURT ME TWICE NOW. THE LEDGE OF THE DOOR IS A TOTALLY NORMAL PLACE TO REST YOUR ARM. ONCE WE GET GOING THEY AUTOMATICALLY LOCK AND PINCH THE HECK OUT OF ME LEAVING BROKEN SKIN AND BRUISING. *TR
Corrective Action:
THE DOOR LOCKS HAVE HURT ME TWICE NOW. THE LEDGE OF THE DOOR IS A TOTALLY NORMAL PLACE TO REST YOUR ARM. ONCE WE GET GOING THEY AUTOMATICALLY LOCK AND PINCH THE HECK OUT OF ME LEAVING BROKEN SKIN AND BRUISING. *TR
Additional Notes:
THE DOOR LOCKS HAVE HURT ME TWICE NOW. THE LEDGE OF THE DOOR IS A TOTALLY NORMAL PLACE TO REST YOUR ARM. ONCE WE GET GOING THEY AUTOMATICALLY LOCK AND PINCH THE HECK OUT OF ME LEAVING BROKEN SKIN AND BRUISING. *TR
Mfg Campaign: 11327458
Recall Date: Jun 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN REAR SENSOR IS ACTIVATED, AND BACKING UP, AUTOMATIC BRAKE GOES OFF WITHOUT REASON, CAUSING SAFETY CONCERN. I BELIEVE THIS OCCURS WHEN BACKING ON GRADE (EVEN SLIGHTLY) LIKE A DRIVEWAY. HAPPENS CONSTANTLY. ONLY FIX : DEACTIVATED REAR BRAKING OPTION. *TR
Corrective Action:
WHEN REAR SENSOR IS ACTIVATED, AND BACKING UP, AUTOMATIC BRAKE GOES OFF WITHOUT REASON, CAUSING SAFETY CONCERN. I BELIEVE THIS OCCURS WHEN BACKING ON GRADE (EVEN SLIGHTLY) LIKE A DRIVEWAY. HAPPENS CONSTANTLY. ONLY FIX : DEACTIVATED REAR BRAKING OPTION. *TR
Additional Notes:
WHEN REAR SENSOR IS ACTIVATED, AND BACKING UP, AUTOMATIC BRAKE GOES OFF WITHOUT REASON, CAUSING SAFETY CONCERN. I BELIEVE THIS OCCURS WHEN BACKING ON GRADE (EVEN SLIGHTLY) LIKE A DRIVEWAY. HAPPENS CONSTANTLY. ONLY FIX : DEACTIVATED REAR BRAKING OPTION. *TR
Mfg Campaign: 11327178
Recall Date: Jun 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
LOOSE REAR SUSPENSION. CREATES A WOBBLE THAT INCREASES WITH SPEED. VEHICLE SEEMS UNSTABLE. BEEN TO MULTIPLE DEALERS AND THEY SAY TIRES ARE OUT OF LINE. I HAVE PAID FOR EIGHT WHEEL ALIGNMENTS AND THE PROBLEM HAS BEEN CONSTANT SINCE I PURCHASED THE VEHICLE. *TR
Corrective Action:
LOOSE REAR SUSPENSION. CREATES A WOBBLE THAT INCREASES WITH SPEED. VEHICLE SEEMS UNSTABLE. BEEN TO MULTIPLE DEALERS AND THEY SAY TIRES ARE OUT OF LINE. I HAVE PAID FOR EIGHT WHEEL ALIGNMENTS AND THE PROBLEM HAS BEEN CONSTANT SINCE I PURCHASED THE VEHICLE. *TR
Additional Notes:
LOOSE REAR SUSPENSION. CREATES A WOBBLE THAT INCREASES WITH SPEED. VEHICLE SEEMS UNSTABLE. BEEN TO MULTIPLE DEALERS AND THEY SAY TIRES ARE OUT OF LINE. I HAVE PAID FOR EIGHT WHEEL ALIGNMENTS AND THE PROBLEM HAS BEEN CONSTANT SINCE I PURCHASED THE VEHICLE. *TR
Mfg Campaign: 11326912
Recall Date: Jun 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
LOOSE REAR SUSPENSION. CREATES A WOBBLE THAT INCREASES WITH SPEED. VEHICLE SEEMS UNSTABLE. BEEN TO MULTIPLE DEALERS AND THEY SAY TIRES ARE OUT OF LINE. I HAVE PAID FOR EIGHT WHEEL ALIGNMENTS AND THE PROBLEM HAS BEEN CONSTANT SINCE I PURCHASED THE VEHICLE. *TR
Corrective Action:
LOOSE REAR SUSPENSION. CREATES A WOBBLE THAT INCREASES WITH SPEED. VEHICLE SEEMS UNSTABLE. BEEN TO MULTIPLE DEALERS AND THEY SAY TIRES ARE OUT OF LINE. I HAVE PAID FOR EIGHT WHEEL ALIGNMENTS AND THE PROBLEM HAS BEEN CONSTANT SINCE I PURCHASED THE VEHICLE. *TR
Additional Notes:
LOOSE REAR SUSPENSION. CREATES A WOBBLE THAT INCREASES WITH SPEED. VEHICLE SEEMS UNSTABLE. BEEN TO MULTIPLE DEALERS AND THEY SAY TIRES ARE OUT OF LINE. I HAVE PAID FOR EIGHT WHEEL ALIGNMENTS AND THE PROBLEM HAS BEEN CONSTANT SINCE I PURCHASED THE VEHICLE. *TR
Mfg Campaign: 11326912
Recall Date: Jun 2, 2020
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