Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE FAILS TO START WITHOUT ANY NOTICE OR APPARENT INDICATIONS OF A POTENTIAL ISSUE.I HAD SOMEONE USE A CODE READER AND GOT THE FOLLOWING CODE P1DF3... I CHECKED RAM FORUMS AND THIS IS A COMMON MALFUNCTION. WITHOUT WARNING SOMETHING DRAINS THE BATTERY. NO ONE KNOWS WHAT WILL FIX IT YET.
Corrective Action:
VEHICLE FAILS TO START WITHOUT ANY NOTICE OR APPARENT INDICATIONS OF A POTENTIAL ISSUE.I HAD SOMEONE USE A CODE READER AND GOT THE FOLLOWING CODE P1DF3... I CHECKED RAM FORUMS AND THIS IS A COMMON MALFUNCTION. WITHOUT WARNING SOMETHING DRAINS THE BATTERY. NO ONE KNOWS WHAT WILL FIX IT YET.
Additional Notes:
VEHICLE FAILS TO START WITHOUT ANY NOTICE OR APPARENT INDICATIONS OF A POTENTIAL ISSUE.I HAD SOMEONE USE A CODE READER AND GOT THE FOLLOWING CODE P1DF3... I CHECKED RAM FORUMS AND THIS IS A COMMON MALFUNCTION. WITHOUT WARNING SOMETHING DRAINS THE BATTERY. NO ONE KNOWS WHAT WILL FIX IT YET.
Mfg Campaign: 11355221
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE FAILS TO START WITHOUT ANY NOTICE OR APPARENT INDICATIONS OF A POTENTIAL ISSUE.I HAD SOMEONE USE A CODE READER AND GOT THE FOLLOWING CODE P1DF3... I CHECKED RAM FORUMS AND THIS IS A COMMON MALFUNCTION. WITHOUT WARNING SOMETHING DRAINS THE BATTERY. NO ONE KNOWS WHAT WILL FIX IT YET.
Corrective Action:
VEHICLE FAILS TO START WITHOUT ANY NOTICE OR APPARENT INDICATIONS OF A POTENTIAL ISSUE.I HAD SOMEONE USE A CODE READER AND GOT THE FOLLOWING CODE P1DF3... I CHECKED RAM FORUMS AND THIS IS A COMMON MALFUNCTION. WITHOUT WARNING SOMETHING DRAINS THE BATTERY. NO ONE KNOWS WHAT WILL FIX IT YET.
Additional Notes:
VEHICLE FAILS TO START WITHOUT ANY NOTICE OR APPARENT INDICATIONS OF A POTENTIAL ISSUE.I HAD SOMEONE USE A CODE READER AND GOT THE FOLLOWING CODE P1DF3... I CHECKED RAM FORUMS AND THIS IS A COMMON MALFUNCTION. WITHOUT WARNING SOMETHING DRAINS THE BATTERY. NO ONE KNOWS WHAT WILL FIX IT YET.
Mfg Campaign: 11355221
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE FAILS TO START WITHOUT ANY NOTICE OR APPARENT INDICATIONS OF A POTENTIAL ISSUE.I HAD SOMEONE USE A CODE READER AND GOT THE FOLLOWING CODE P1DF3... I CHECKED RAM FORUMS AND THIS IS A COMMON MALFUNCTION. WITHOUT WARNING SOMETHING DRAINS THE BATTERY. NO ONE KNOWS WHAT WILL FIX IT YET.
Corrective Action:
VEHICLE FAILS TO START WITHOUT ANY NOTICE OR APPARENT INDICATIONS OF A POTENTIAL ISSUE.I HAD SOMEONE USE A CODE READER AND GOT THE FOLLOWING CODE P1DF3... I CHECKED RAM FORUMS AND THIS IS A COMMON MALFUNCTION. WITHOUT WARNING SOMETHING DRAINS THE BATTERY. NO ONE KNOWS WHAT WILL FIX IT YET.
Additional Notes:
VEHICLE FAILS TO START WITHOUT ANY NOTICE OR APPARENT INDICATIONS OF A POTENTIAL ISSUE.I HAD SOMEONE USE A CODE READER AND GOT THE FOLLOWING CODE P1DF3... I CHECKED RAM FORUMS AND THIS IS A COMMON MALFUNCTION. WITHOUT WARNING SOMETHING DRAINS THE BATTERY. NO ONE KNOWS WHAT WILL FIX IT YET.
Mfg Campaign: 11355221
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TO WHOM IT MAY CONCERN, IN MAY 2020, I RENTED A 2019 DODGE RAM TO FACILITATE A MOVE FROM ILLINOIS TO FLORIDA. 8 HOURS INTO THE JOURNEY, THE VEHICLE ERUPTED INTO FLAMES, NEARLY KILLING MY SON, FIANC, MYSELF AND OUR PUPPY. FORTUNATELY, SOMEONE DRIVING BEHIND US FLAGGED US DOWN WHEN THEY NOTICED BLACK SMOKE COMING FROM THE VEHICLE. WE WERE ABLE TO SAFELY ESCAPE, CALLED 911, THEN HAD TO WATCH AS ALL OF OUR PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED BY FIRE. THAT WAS ON MAY 31, 2020, INSPECTIONS WERE PERFORMED ON THE VEHICLE, WITH RAM BEING ONE OF THE PARTIES INVOLVED IN THE INSPECTION PROCESS. UNFORTUNATELY, THE INSPECTORS WERE UNABLE TO DEFINITIVELY SAY WHAT HAPPENED, ALTHOUGH THEY THEORIZED THAT THE REAR, DRIVERS SIDE CALIPER MAY HAVE SEIZED UP, RESULTING IN THE FIRE. EITHER WAY, NOTHING WE COULD HAVE DONE DIFFERENTLY. WHILE I AM RELIEVED THAT WE WERE ABLE TO ESCAPE HARM, IT'S UPSETTING THAT ALL OF OUR KEEPSAKES, PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED. TO ADD TO THE HEARTBREAK, WE HAVE YET TO HEAR FROM ANYONE ACTING ON BEHALF OF RAM. CONSIDERING THE NEAR MISS WE SUFFERED, I WOULD THINK THAT RAM WOULD SHOW SOME COMPASSION AND REACH OUT TO US. VERY DISAPPOINTING, I WILL NEVER PURCHASE A DODGE AFFILIATED VEHICLE (AGAIN) IN MY LIFE.
Corrective Action:
TO WHOM IT MAY CONCERN, IN MAY 2020, I RENTED A 2019 DODGE RAM TO FACILITATE A MOVE FROM ILLINOIS TO FLORIDA. 8 HOURS INTO THE JOURNEY, THE VEHICLE ERUPTED INTO FLAMES, NEARLY KILLING MY SON, FIANC, MYSELF AND OUR PUPPY. FORTUNATELY, SOMEONE DRIVING BEHIND US FLAGGED US DOWN WHEN THEY NOTICED BLACK SMOKE COMING FROM THE VEHICLE. WE WERE ABLE TO SAFELY ESCAPE, CALLED 911, THEN HAD TO WATCH AS ALL OF OUR PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED BY FIRE. THAT WAS ON MAY 31, 2020, INSPECTIONS WERE PERFORMED ON THE VEHICLE, WITH RAM BEING ONE OF THE PARTIES INVOLVED IN THE INSPECTION PROCESS. UNFORTUNATELY, THE INSPECTORS WERE UNABLE TO DEFINITIVELY SAY WHAT HAPPENED, ALTHOUGH THEY THEORIZED THAT THE REAR, DRIVERS SIDE CALIPER MAY HAVE SEIZED UP, RESULTING IN THE FIRE. EITHER WAY, NOTHING WE COULD HAVE DONE DIFFERENTLY. WHILE I AM RELIEVED THAT WE WERE ABLE TO ESCAPE HARM, IT'S UPSETTING THAT ALL OF OUR KEEPSAKES, PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED. TO ADD TO THE HEARTBREAK, WE HAVE YET TO HEAR FROM ANYONE ACTING ON BEHALF OF RAM. CONSIDERING THE NEAR MISS WE SUFFERED, I WOULD THINK THAT RAM WOULD SHOW SOME COMPASSION AND REACH OUT TO US. VERY DISAPPOINTING, I WILL NEVER PURCHASE A DODGE AFFILIATED VEHICLE (AGAIN) IN MY LIFE.
Additional Notes:
TO WHOM IT MAY CONCERN, IN MAY 2020, I RENTED A 2019 DODGE RAM TO FACILITATE A MOVE FROM ILLINOIS TO FLORIDA. 8 HOURS INTO THE JOURNEY, THE VEHICLE ERUPTED INTO FLAMES, NEARLY KILLING MY SON, FIANC, MYSELF AND OUR PUPPY. FORTUNATELY, SOMEONE DRIVING BEHIND US FLAGGED US DOWN WHEN THEY NOTICED BLACK SMOKE COMING FROM THE VEHICLE. WE WERE ABLE TO SAFELY ESCAPE, CALLED 911, THEN HAD TO WATCH AS ALL OF OUR PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED BY FIRE. THAT WAS ON MAY 31, 2020, INSPECTIONS WERE PERFORMED ON THE VEHICLE, WITH RAM BEING ONE OF THE PARTIES INVOLVED IN THE INSPECTION PROCESS. UNFORTUNATELY, THE INSPECTORS WERE UNABLE TO DEFINITIVELY SAY WHAT HAPPENED, ALTHOUGH THEY THEORIZED THAT THE REAR, DRIVERS SIDE CALIPER MAY HAVE SEIZED UP, RESULTING IN THE FIRE. EITHER WAY, NOTHING WE COULD HAVE DONE DIFFERENTLY. WHILE I AM RELIEVED THAT WE WERE ABLE TO ESCAPE HARM, IT'S UPSETTING THAT ALL OF OUR KEEPSAKES, PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED. TO ADD TO THE HEARTBREAK, WE HAVE YET TO HEAR FROM ANYONE ACTING ON BEHALF OF RAM. CONSIDERING THE NEAR MISS WE SUFFERED, I WOULD THINK THAT RAM WOULD SHOW SOME COMPASSION AND REACH OUT TO US. VERY DISAPPOINTING, I WILL NEVER PURCHASE A DODGE AFFILIATED VEHICLE (AGAIN) IN MY LIFE.
Mfg Campaign: 11355284
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TO WHOM IT MAY CONCERN, IN MAY 2020, I RENTED A 2019 DODGE RAM TO FACILITATE A MOVE FROM ILLINOIS TO FLORIDA. 8 HOURS INTO THE JOURNEY, THE VEHICLE ERUPTED INTO FLAMES, NEARLY KILLING MY SON, FIANC, MYSELF AND OUR PUPPY. FORTUNATELY, SOMEONE DRIVING BEHIND US FLAGGED US DOWN WHEN THEY NOTICED BLACK SMOKE COMING FROM THE VEHICLE. WE WERE ABLE TO SAFELY ESCAPE, CALLED 911, THEN HAD TO WATCH AS ALL OF OUR PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED BY FIRE. THAT WAS ON MAY 31, 2020, INSPECTIONS WERE PERFORMED ON THE VEHICLE, WITH RAM BEING ONE OF THE PARTIES INVOLVED IN THE INSPECTION PROCESS. UNFORTUNATELY, THE INSPECTORS WERE UNABLE TO DEFINITIVELY SAY WHAT HAPPENED, ALTHOUGH THEY THEORIZED THAT THE REAR, DRIVERS SIDE CALIPER MAY HAVE SEIZED UP, RESULTING IN THE FIRE. EITHER WAY, NOTHING WE COULD HAVE DONE DIFFERENTLY. WHILE I AM RELIEVED THAT WE WERE ABLE TO ESCAPE HARM, IT'S UPSETTING THAT ALL OF OUR KEEPSAKES, PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED. TO ADD TO THE HEARTBREAK, WE HAVE YET TO HEAR FROM ANYONE ACTING ON BEHALF OF RAM. CONSIDERING THE NEAR MISS WE SUFFERED, I WOULD THINK THAT RAM WOULD SHOW SOME COMPASSION AND REACH OUT TO US. VERY DISAPPOINTING, I WILL NEVER PURCHASE A DODGE AFFILIATED VEHICLE (AGAIN) IN MY LIFE.
Corrective Action:
TO WHOM IT MAY CONCERN, IN MAY 2020, I RENTED A 2019 DODGE RAM TO FACILITATE A MOVE FROM ILLINOIS TO FLORIDA. 8 HOURS INTO THE JOURNEY, THE VEHICLE ERUPTED INTO FLAMES, NEARLY KILLING MY SON, FIANC, MYSELF AND OUR PUPPY. FORTUNATELY, SOMEONE DRIVING BEHIND US FLAGGED US DOWN WHEN THEY NOTICED BLACK SMOKE COMING FROM THE VEHICLE. WE WERE ABLE TO SAFELY ESCAPE, CALLED 911, THEN HAD TO WATCH AS ALL OF OUR PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED BY FIRE. THAT WAS ON MAY 31, 2020, INSPECTIONS WERE PERFORMED ON THE VEHICLE, WITH RAM BEING ONE OF THE PARTIES INVOLVED IN THE INSPECTION PROCESS. UNFORTUNATELY, THE INSPECTORS WERE UNABLE TO DEFINITIVELY SAY WHAT HAPPENED, ALTHOUGH THEY THEORIZED THAT THE REAR, DRIVERS SIDE CALIPER MAY HAVE SEIZED UP, RESULTING IN THE FIRE. EITHER WAY, NOTHING WE COULD HAVE DONE DIFFERENTLY. WHILE I AM RELIEVED THAT WE WERE ABLE TO ESCAPE HARM, IT'S UPSETTING THAT ALL OF OUR KEEPSAKES, PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED. TO ADD TO THE HEARTBREAK, WE HAVE YET TO HEAR FROM ANYONE ACTING ON BEHALF OF RAM. CONSIDERING THE NEAR MISS WE SUFFERED, I WOULD THINK THAT RAM WOULD SHOW SOME COMPASSION AND REACH OUT TO US. VERY DISAPPOINTING, I WILL NEVER PURCHASE A DODGE AFFILIATED VEHICLE (AGAIN) IN MY LIFE.
Additional Notes:
TO WHOM IT MAY CONCERN, IN MAY 2020, I RENTED A 2019 DODGE RAM TO FACILITATE A MOVE FROM ILLINOIS TO FLORIDA. 8 HOURS INTO THE JOURNEY, THE VEHICLE ERUPTED INTO FLAMES, NEARLY KILLING MY SON, FIANC, MYSELF AND OUR PUPPY. FORTUNATELY, SOMEONE DRIVING BEHIND US FLAGGED US DOWN WHEN THEY NOTICED BLACK SMOKE COMING FROM THE VEHICLE. WE WERE ABLE TO SAFELY ESCAPE, CALLED 911, THEN HAD TO WATCH AS ALL OF OUR PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED BY FIRE. THAT WAS ON MAY 31, 2020, INSPECTIONS WERE PERFORMED ON THE VEHICLE, WITH RAM BEING ONE OF THE PARTIES INVOLVED IN THE INSPECTION PROCESS. UNFORTUNATELY, THE INSPECTORS WERE UNABLE TO DEFINITIVELY SAY WHAT HAPPENED, ALTHOUGH THEY THEORIZED THAT THE REAR, DRIVERS SIDE CALIPER MAY HAVE SEIZED UP, RESULTING IN THE FIRE. EITHER WAY, NOTHING WE COULD HAVE DONE DIFFERENTLY. WHILE I AM RELIEVED THAT WE WERE ABLE TO ESCAPE HARM, IT'S UPSETTING THAT ALL OF OUR KEEPSAKES, PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED. TO ADD TO THE HEARTBREAK, WE HAVE YET TO HEAR FROM ANYONE ACTING ON BEHALF OF RAM. CONSIDERING THE NEAR MISS WE SUFFERED, I WOULD THINK THAT RAM WOULD SHOW SOME COMPASSION AND REACH OUT TO US. VERY DISAPPOINTING, I WILL NEVER PURCHASE A DODGE AFFILIATED VEHICLE (AGAIN) IN MY LIFE.
Mfg Campaign: 11355284
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
EHICLE WAS PARKED OVER NIGHT CAME OUT NEXT DAY TO GO TO STORE EBGINE LIGHT WAS ON ON FURTHER INVESTIGATION I GET A P1DF3 ERROR CODE FROM MY ODB READER
Corrective Action:
EHICLE WAS PARKED OVER NIGHT CAME OUT NEXT DAY TO GO TO STORE EBGINE LIGHT WAS ON ON FURTHER INVESTIGATION I GET A P1DF3 ERROR CODE FROM MY ODB READER
Additional Notes:
EHICLE WAS PARKED OVER NIGHT CAME OUT NEXT DAY TO GO TO STORE EBGINE LIGHT WAS ON ON FURTHER INVESTIGATION I GET A P1DF3 ERROR CODE FROM MY ODB READER
Mfg Campaign: 11354748
Recall Date: Sep 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE BACKING UP TO A TRAILER TO HITCH TO IT I WAS USING THE REVERSE CAMERA IN THE STEREO AND I HEARD A POP AND THE STEREO SHUT OFF ALONG WITH THE SCREEN FOR THE CAMERA. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED WITH THIS STEREO. I JUST HAD THE STEREO REPLACED IN APRIL FOR THE SAME ISSUE AND I WAS TOLD THAT IT WAS A PROGRAMMING ISSUE WITH THE SYSTEM. WILL BE CONTACTING THE DEALER TO HAVE THIS STEREO CHECKED OUT AGAIN.
Corrective Action:
WHILE BACKING UP TO A TRAILER TO HITCH TO IT I WAS USING THE REVERSE CAMERA IN THE STEREO AND I HEARD A POP AND THE STEREO SHUT OFF ALONG WITH THE SCREEN FOR THE CAMERA. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED WITH THIS STEREO. I JUST HAD THE STEREO REPLACED IN APRIL FOR THE SAME ISSUE AND I WAS TOLD THAT IT WAS A PROGRAMMING ISSUE WITH THE SYSTEM. WILL BE CONTACTING THE DEALER TO HAVE THIS STEREO CHECKED OUT AGAIN.
Additional Notes:
WHILE BACKING UP TO A TRAILER TO HITCH TO IT I WAS USING THE REVERSE CAMERA IN THE STEREO AND I HEARD A POP AND THE STEREO SHUT OFF ALONG WITH THE SCREEN FOR THE CAMERA. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED WITH THIS STEREO. I JUST HAD THE STEREO REPLACED IN APRIL FOR THE SAME ISSUE AND I WAS TOLD THAT IT WAS A PROGRAMMING ISSUE WITH THE SYSTEM. WILL BE CONTACTING THE DEALER TO HAVE THIS STEREO CHECKED OUT AGAIN.
Mfg Campaign: 11354538
Recall Date: Sep 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING TRUCK AND CHECK ENGINE / WARNING LIGHT CAME ON STATING THAT STOP / START SYSTEM UNAVAILABLE SERVICE NEEDED. CONTACTED DEALER AND TOOK IN FOR SERVICE. BY THE TIME I TOOK IT BACK TO THE DEALER THE SYSTEM RESET AND WARNING WAS NO LONGER IN SYSTEM LOGS. DEALER STATED THAT SINCE WARNING WAS NOT ACTIVE IN SYSTEM THEY COULD NOT CHECK MESSAGE AND THEREFORE COULD NOT REPAIR. SAME ISSUE OCCURRED 2 WEEKS LATER AND RESOLVED ITSELF AGAIN. I AM NOW DRIVING TRUCK WITH OUT USING THE START / STOP SYSTEM.
Corrective Action:
DRIVING TRUCK AND CHECK ENGINE / WARNING LIGHT CAME ON STATING THAT STOP / START SYSTEM UNAVAILABLE SERVICE NEEDED. CONTACTED DEALER AND TOOK IN FOR SERVICE. BY THE TIME I TOOK IT BACK TO THE DEALER THE SYSTEM RESET AND WARNING WAS NO LONGER IN SYSTEM LOGS. DEALER STATED THAT SINCE WARNING WAS NOT ACTIVE IN SYSTEM THEY COULD NOT CHECK MESSAGE AND THEREFORE COULD NOT REPAIR. SAME ISSUE OCCURRED 2 WEEKS LATER AND RESOLVED ITSELF AGAIN. I AM NOW DRIVING TRUCK WITH OUT USING THE START / STOP SYSTEM.
Additional Notes:
DRIVING TRUCK AND CHECK ENGINE / WARNING LIGHT CAME ON STATING THAT STOP / START SYSTEM UNAVAILABLE SERVICE NEEDED. CONTACTED DEALER AND TOOK IN FOR SERVICE. BY THE TIME I TOOK IT BACK TO THE DEALER THE SYSTEM RESET AND WARNING WAS NO LONGER IN SYSTEM LOGS. DEALER STATED THAT SINCE WARNING WAS NOT ACTIVE IN SYSTEM THEY COULD NOT CHECK MESSAGE AND THEREFORE COULD NOT REPAIR. SAME ISSUE OCCURRED 2 WEEKS LATER AND RESOLVED ITSELF AGAIN. I AM NOW DRIVING TRUCK WITH OUT USING THE START / STOP SYSTEM.
Mfg Campaign: 11354540
Recall Date: Sep 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING TRUCK AND CHECK ENGINE / WARNING LIGHT CAME ON STATING THAT STOP / START SYSTEM UNAVAILABLE SERVICE NEEDED. CONTACTED DEALER AND TOOK IN FOR SERVICE. BY THE TIME I TOOK IT BACK TO THE DEALER THE SYSTEM RESET AND WARNING WAS NO LONGER IN SYSTEM LOGS. DEALER STATED THAT SINCE WARNING WAS NOT ACTIVE IN SYSTEM THEY COULD NOT CHECK MESSAGE AND THEREFORE COULD NOT REPAIR. SAME ISSUE OCCURRED 2 WEEKS LATER AND RESOLVED ITSELF AGAIN. I AM NOW DRIVING TRUCK WITH OUT USING THE START / STOP SYSTEM.
Corrective Action:
DRIVING TRUCK AND CHECK ENGINE / WARNING LIGHT CAME ON STATING THAT STOP / START SYSTEM UNAVAILABLE SERVICE NEEDED. CONTACTED DEALER AND TOOK IN FOR SERVICE. BY THE TIME I TOOK IT BACK TO THE DEALER THE SYSTEM RESET AND WARNING WAS NO LONGER IN SYSTEM LOGS. DEALER STATED THAT SINCE WARNING WAS NOT ACTIVE IN SYSTEM THEY COULD NOT CHECK MESSAGE AND THEREFORE COULD NOT REPAIR. SAME ISSUE OCCURRED 2 WEEKS LATER AND RESOLVED ITSELF AGAIN. I AM NOW DRIVING TRUCK WITH OUT USING THE START / STOP SYSTEM.
Additional Notes:
DRIVING TRUCK AND CHECK ENGINE / WARNING LIGHT CAME ON STATING THAT STOP / START SYSTEM UNAVAILABLE SERVICE NEEDED. CONTACTED DEALER AND TOOK IN FOR SERVICE. BY THE TIME I TOOK IT BACK TO THE DEALER THE SYSTEM RESET AND WARNING WAS NO LONGER IN SYSTEM LOGS. DEALER STATED THAT SINCE WARNING WAS NOT ACTIVE IN SYSTEM THEY COULD NOT CHECK MESSAGE AND THEREFORE COULD NOT REPAIR. SAME ISSUE OCCURRED 2 WEEKS LATER AND RESOLVED ITSELF AGAIN. I AM NOW DRIVING TRUCK WITH OUT USING THE START / STOP SYSTEM.
Mfg Campaign: 11354540
Recall Date: Sep 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 RAM 1500 INSTRUMENT CLUSTER DISPLAY GOING BLANK, STARTING OUT GOING BLANK WHEN PARKING OUTSIDE IN HEAT AND HUMIDITY IT WOULD COME BACK WHEN TRUCK COOLS DOWN INSIDE. AUGUST 19 2020 I TOOK IT TO THE DEALER TO CHECK IT OUT. THEY SAID INSTRUMENT CLUSTER NEEDED REPLACED AND ORDER ONE. THEY TOLD ME IT WOULD TAKE THREE WEEKS TO GET. CALL DEALER SEPT 12 AND THEY HAVE NO IDEAL WHEN THEY WILL GET IT. I HAVE BEEN DRIVING SINCE AUGUST 19 WITH NO INSTRUMENT CLUSTER IT HAS NOT WORK AT ALL. SEE THIS AS SAFETY HAZARD.CAN NOT SEE ALARMS, MILEAGE, OIL PRESSURE, WATER TEMP, OR ANY ALARMS, HAD ALARM YESTERDAY FOR ABOUT THIRTY MINUTES WHILE DRIVING. TOOK ABOUT 20 MINUTES TO FIGURE IT OUT WAS A SENSOR.
Corrective Action:
2019 RAM 1500 INSTRUMENT CLUSTER DISPLAY GOING BLANK, STARTING OUT GOING BLANK WHEN PARKING OUTSIDE IN HEAT AND HUMIDITY IT WOULD COME BACK WHEN TRUCK COOLS DOWN INSIDE. AUGUST 19 2020 I TOOK IT TO THE DEALER TO CHECK IT OUT. THEY SAID INSTRUMENT CLUSTER NEEDED REPLACED AND ORDER ONE. THEY TOLD ME IT WOULD TAKE THREE WEEKS TO GET. CALL DEALER SEPT 12 AND THEY HAVE NO IDEAL WHEN THEY WILL GET IT. I HAVE BEEN DRIVING SINCE AUGUST 19 WITH NO INSTRUMENT CLUSTER IT HAS NOT WORK AT ALL. SEE THIS AS SAFETY HAZARD.CAN NOT SEE ALARMS, MILEAGE, OIL PRESSURE, WATER TEMP, OR ANY ALARMS, HAD ALARM YESTERDAY FOR ABOUT THIRTY MINUTES WHILE DRIVING. TOOK ABOUT 20 MINUTES TO FIGURE IT OUT WAS A SENSOR.
Additional Notes:
2019 RAM 1500 INSTRUMENT CLUSTER DISPLAY GOING BLANK, STARTING OUT GOING BLANK WHEN PARKING OUTSIDE IN HEAT AND HUMIDITY IT WOULD COME BACK WHEN TRUCK COOLS DOWN INSIDE. AUGUST 19 2020 I TOOK IT TO THE DEALER TO CHECK IT OUT. THEY SAID INSTRUMENT CLUSTER NEEDED REPLACED AND ORDER ONE. THEY TOLD ME IT WOULD TAKE THREE WEEKS TO GET. CALL DEALER SEPT 12 AND THEY HAVE NO IDEAL WHEN THEY WILL GET IT. I HAVE BEEN DRIVING SINCE AUGUST 19 WITH NO INSTRUMENT CLUSTER IT HAS NOT WORK AT ALL. SEE THIS AS SAFETY HAZARD.CAN NOT SEE ALARMS, MILEAGE, OIL PRESSURE, WATER TEMP, OR ANY ALARMS, HAD ALARM YESTERDAY FOR ABOUT THIRTY MINUTES WHILE DRIVING. TOOK ABOUT 20 MINUTES TO FIGURE IT OUT WAS A SENSOR.
Mfg Campaign: 11354600
Recall Date: Sep 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 RAM CLASSIC BIG HORN. IT'S BEEN QUITE A JOURNEY WITH THIS TRUCK. FIRST, ABOUT A MONTH AFTER I BOUGHT IT (FEB 19) I NOTICED THE BED WAS A COUPLE OF INCHES TO THE LEFT OF THE CAB. TURNS OUT, IT WAS THE CAB NEEDING ADJUSTMENT NOT THE BED. DROVE IT FOR A YEAR FINE. 2 MONTHS AGO I ATTEMPTED TO START AND IT WAS DEAD. THE INTERIOR LIGHTS WOULD WORK BUT IT WOULD NOT START'NOT EVEN TRY TO TURN OVER. I DISCONNECTED THE NEG BATTERY POST AND WAITED A FEW MINUTES, HOOKED IT UP AND IT STARTED. DROVE IT FOR A COUPLE DAYS THEN, BACKING OUT OF MY GARAGE IT DIED'WHILE MOVING IT JUST DIED. IT WAS ON THE WAY TO THE DEALER FOR SOME WARRENTY PAINT REPAIR SO I FIGURED I'D DISCONNECT THE BATTERY AGAIN AND DRIVE IT OVER. WHEN I OPENED THE DOOR THE ALARM WENT OFF. NOTHING I COULD DO TO TURN IT OFF. COULD NOT TURN THE KEY TO OFF AND COULD NOT GET THE KEY OUT OF THE IGNITION. PUSHING THE BUTTONS HAD NO EFFECT. DISCONNECTING THE BATTERY SILENCED THE ALARM. HAD IT TOWED TO THE DEALER. THEY TRIED FOR TWO WEEKS TO FIX IT. THEY CHANGED THE IGNITION MODULE, AND IT DIDN'T' WORK. THEY REPROGRAMED THE KEYS AND IT DIDN'T WORK. THEY REPROGRAMED 1 ANOTHER NEW, DIFFERENT KEY AND IT DIDN'T WORK. THEY PROGRAMMED TWO NEW DIFFERENT KEYS AND SAID THAT FIXED IT (MAKES NO SENSE WHY THE SECOND KEY WOULD HELP). IT ALSO DOESN'T MAKE SENSE HOW THE KEY FOB MALFUNCTION WOULD CAUSE THE VEHICLE TO DIE WHEN IT'S RUNNING. PICKED UP THE TRUCK AND DROVE 200 MILES. THEN THE NEXT DAY IT DIED WHILE DRIVING STRAIGHT AT 30 MPH, IN THE MIDDLE OF AN INTERSECTION. THEY CLEARLY DON'T KNOW WHAT'S GOING ON WITH THIS THING AND WON'T PAY TO TOW IT BACK TO THEIR SHOP. THEY WANT ME TO SEND IT TO A LOCAL SMALL TOWN DEALER, 4 HOURS FROM HOME. I CAN BARELY GET THEM TO RETURN MY CALLS. THE SERVICE REP SAYS ALL THEY CAN DO IS HAVE IT TOWED TO THE CLOSEST DEALER.
Corrective Action:
2019 RAM CLASSIC BIG HORN. IT'S BEEN QUITE A JOURNEY WITH THIS TRUCK. FIRST, ABOUT A MONTH AFTER I BOUGHT IT (FEB 19) I NOTICED THE BED WAS A COUPLE OF INCHES TO THE LEFT OF THE CAB. TURNS OUT, IT WAS THE CAB NEEDING ADJUSTMENT NOT THE BED. DROVE IT FOR A YEAR FINE. 2 MONTHS AGO I ATTEMPTED TO START AND IT WAS DEAD. THE INTERIOR LIGHTS WOULD WORK BUT IT WOULD NOT START'NOT EVEN TRY TO TURN OVER. I DISCONNECTED THE NEG BATTERY POST AND WAITED A FEW MINUTES, HOOKED IT UP AND IT STARTED. DROVE IT FOR A COUPLE DAYS THEN, BACKING OUT OF MY GARAGE IT DIED'WHILE MOVING IT JUST DIED. IT WAS ON THE WAY TO THE DEALER FOR SOME WARRENTY PAINT REPAIR SO I FIGURED I'D DISCONNECT THE BATTERY AGAIN AND DRIVE IT OVER. WHEN I OPENED THE DOOR THE ALARM WENT OFF. NOTHING I COULD DO TO TURN IT OFF. COULD NOT TURN THE KEY TO OFF AND COULD NOT GET THE KEY OUT OF THE IGNITION. PUSHING THE BUTTONS HAD NO EFFECT. DISCONNECTING THE BATTERY SILENCED THE ALARM. HAD IT TOWED TO THE DEALER. THEY TRIED FOR TWO WEEKS TO FIX IT. THEY CHANGED THE IGNITION MODULE, AND IT DIDN'T' WORK. THEY REPROGRAMED THE KEYS AND IT DIDN'T WORK. THEY REPROGRAMED 1 ANOTHER NEW, DIFFERENT KEY AND IT DIDN'T WORK. THEY PROGRAMMED TWO NEW DIFFERENT KEYS AND SAID THAT FIXED IT (MAKES NO SENSE WHY THE SECOND KEY WOULD HELP). IT ALSO DOESN'T MAKE SENSE HOW THE KEY FOB MALFUNCTION WOULD CAUSE THE VEHICLE TO DIE WHEN IT'S RUNNING. PICKED UP THE TRUCK AND DROVE 200 MILES. THEN THE NEXT DAY IT DIED WHILE DRIVING STRAIGHT AT 30 MPH, IN THE MIDDLE OF AN INTERSECTION. THEY CLEARLY DON'T KNOW WHAT'S GOING ON WITH THIS THING AND WON'T PAY TO TOW IT BACK TO THEIR SHOP. THEY WANT ME TO SEND IT TO A LOCAL SMALL TOWN DEALER, 4 HOURS FROM HOME. I CAN BARELY GET THEM TO RETURN MY CALLS. THE SERVICE REP SAYS ALL THEY CAN DO IS HAVE IT TOWED TO THE CLOSEST DEALER.
Additional Notes:
2019 RAM CLASSIC BIG HORN. IT'S BEEN QUITE A JOURNEY WITH THIS TRUCK. FIRST, ABOUT A MONTH AFTER I BOUGHT IT (FEB 19) I NOTICED THE BED WAS A COUPLE OF INCHES TO THE LEFT OF THE CAB. TURNS OUT, IT WAS THE CAB NEEDING ADJUSTMENT NOT THE BED. DROVE IT FOR A YEAR FINE. 2 MONTHS AGO I ATTEMPTED TO START AND IT WAS DEAD. THE INTERIOR LIGHTS WOULD WORK BUT IT WOULD NOT START'NOT EVEN TRY TO TURN OVER. I DISCONNECTED THE NEG BATTERY POST AND WAITED A FEW MINUTES, HOOKED IT UP AND IT STARTED. DROVE IT FOR A COUPLE DAYS THEN, BACKING OUT OF MY GARAGE IT DIED'WHILE MOVING IT JUST DIED. IT WAS ON THE WAY TO THE DEALER FOR SOME WARRENTY PAINT REPAIR SO I FIGURED I'D DISCONNECT THE BATTERY AGAIN AND DRIVE IT OVER. WHEN I OPENED THE DOOR THE ALARM WENT OFF. NOTHING I COULD DO TO TURN IT OFF. COULD NOT TURN THE KEY TO OFF AND COULD NOT GET THE KEY OUT OF THE IGNITION. PUSHING THE BUTTONS HAD NO EFFECT. DISCONNECTING THE BATTERY SILENCED THE ALARM. HAD IT TOWED TO THE DEALER. THEY TRIED FOR TWO WEEKS TO FIX IT. THEY CHANGED THE IGNITION MODULE, AND IT DIDN'T' WORK. THEY REPROGRAMED THE KEYS AND IT DIDN'T WORK. THEY REPROGRAMED 1 ANOTHER NEW, DIFFERENT KEY AND IT DIDN'T WORK. THEY PROGRAMMED TWO NEW DIFFERENT KEYS AND SAID THAT FIXED IT (MAKES NO SENSE WHY THE SECOND KEY WOULD HELP). IT ALSO DOESN'T MAKE SENSE HOW THE KEY FOB MALFUNCTION WOULD CAUSE THE VEHICLE TO DIE WHEN IT'S RUNNING. PICKED UP THE TRUCK AND DROVE 200 MILES. THEN THE NEXT DAY IT DIED WHILE DRIVING STRAIGHT AT 30 MPH, IN THE MIDDLE OF AN INTERSECTION. THEY CLEARLY DON'T KNOW WHAT'S GOING ON WITH THIS THING AND WON'T PAY TO TOW IT BACK TO THEIR SHOP. THEY WANT ME TO SEND IT TO A LOCAL SMALL TOWN DEALER, 4 HOURS FROM HOME. I CAN BARELY GET THEM TO RETURN MY CALLS. THE SERVICE REP SAYS ALL THEY CAN DO IS HAVE IT TOWED TO THE CLOSEST DEALER.
Mfg Campaign: 11354236
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2019 RAM CLASSIC BIG HORN. IT'S BEEN QUITE A JOURNEY WITH THIS TRUCK. FIRST, ABOUT A MONTH AFTER I BOUGHT IT (FEB 19) I NOTICED THE BED WAS A COUPLE OF INCHES TO THE LEFT OF THE CAB. TURNS OUT, IT WAS THE CAB NEEDING ADJUSTMENT NOT THE BED. DROVE IT FOR A YEAR FINE. 2 MONTHS AGO I ATTEMPTED TO START AND IT WAS DEAD. THE INTERIOR LIGHTS WOULD WORK BUT IT WOULD NOT START'NOT EVEN TRY TO TURN OVER. I DISCONNECTED THE NEG BATTERY POST AND WAITED A FEW MINUTES, HOOKED IT UP AND IT STARTED. DROVE IT FOR A COUPLE DAYS THEN, BACKING OUT OF MY GARAGE IT DIED'WHILE MOVING IT JUST DIED. IT WAS ON THE WAY TO THE DEALER FOR SOME WARRENTY PAINT REPAIR SO I FIGURED I'D DISCONNECT THE BATTERY AGAIN AND DRIVE IT OVER. WHEN I OPENED THE DOOR THE ALARM WENT OFF. NOTHING I COULD DO TO TURN IT OFF. COULD NOT TURN THE KEY TO OFF AND COULD NOT GET THE KEY OUT OF THE IGNITION. PUSHING THE BUTTONS HAD NO EFFECT. DISCONNECTING THE BATTERY SILENCED THE ALARM. HAD IT TOWED TO THE DEALER. THEY TRIED FOR TWO WEEKS TO FIX IT. THEY CHANGED THE IGNITION MODULE, AND IT DIDN'T' WORK. THEY REPROGRAMED THE KEYS AND IT DIDN'T WORK. THEY REPROGRAMED 1 ANOTHER NEW, DIFFERENT KEY AND IT DIDN'T WORK. THEY PROGRAMMED TWO NEW DIFFERENT KEYS AND SAID THAT FIXED IT (MAKES NO SENSE WHY THE SECOND KEY WOULD HELP). IT ALSO DOESN'T MAKE SENSE HOW THE KEY FOB MALFUNCTION WOULD CAUSE THE VEHICLE TO DIE WHEN IT'S RUNNING. PICKED UP THE TRUCK AND DROVE 200 MILES. THEN THE NEXT DAY IT DIED WHILE DRIVING STRAIGHT AT 30 MPH, IN THE MIDDLE OF AN INTERSECTION. THEY CLEARLY DON'T KNOW WHAT'S GOING ON WITH THIS THING AND WON'T PAY TO TOW IT BACK TO THEIR SHOP. THEY WANT ME TO SEND IT TO A LOCAL SMALL TOWN DEALER, 4 HOURS FROM HOME. I CAN BARELY GET THEM TO RETURN MY CALLS. THE SERVICE REP SAYS ALL THEY CAN DO IS HAVE IT TOWED TO THE CLOSEST DEALER.
Corrective Action:
2019 RAM CLASSIC BIG HORN. IT'S BEEN QUITE A JOURNEY WITH THIS TRUCK. FIRST, ABOUT A MONTH AFTER I BOUGHT IT (FEB 19) I NOTICED THE BED WAS A COUPLE OF INCHES TO THE LEFT OF THE CAB. TURNS OUT, IT WAS THE CAB NEEDING ADJUSTMENT NOT THE BED. DROVE IT FOR A YEAR FINE. 2 MONTHS AGO I ATTEMPTED TO START AND IT WAS DEAD. THE INTERIOR LIGHTS WOULD WORK BUT IT WOULD NOT START'NOT EVEN TRY TO TURN OVER. I DISCONNECTED THE NEG BATTERY POST AND WAITED A FEW MINUTES, HOOKED IT UP AND IT STARTED. DROVE IT FOR A COUPLE DAYS THEN, BACKING OUT OF MY GARAGE IT DIED'WHILE MOVING IT JUST DIED. IT WAS ON THE WAY TO THE DEALER FOR SOME WARRENTY PAINT REPAIR SO I FIGURED I'D DISCONNECT THE BATTERY AGAIN AND DRIVE IT OVER. WHEN I OPENED THE DOOR THE ALARM WENT OFF. NOTHING I COULD DO TO TURN IT OFF. COULD NOT TURN THE KEY TO OFF AND COULD NOT GET THE KEY OUT OF THE IGNITION. PUSHING THE BUTTONS HAD NO EFFECT. DISCONNECTING THE BATTERY SILENCED THE ALARM. HAD IT TOWED TO THE DEALER. THEY TRIED FOR TWO WEEKS TO FIX IT. THEY CHANGED THE IGNITION MODULE, AND IT DIDN'T' WORK. THEY REPROGRAMED THE KEYS AND IT DIDN'T WORK. THEY REPROGRAMED 1 ANOTHER NEW, DIFFERENT KEY AND IT DIDN'T WORK. THEY PROGRAMMED TWO NEW DIFFERENT KEYS AND SAID THAT FIXED IT (MAKES NO SENSE WHY THE SECOND KEY WOULD HELP). IT ALSO DOESN'T MAKE SENSE HOW THE KEY FOB MALFUNCTION WOULD CAUSE THE VEHICLE TO DIE WHEN IT'S RUNNING. PICKED UP THE TRUCK AND DROVE 200 MILES. THEN THE NEXT DAY IT DIED WHILE DRIVING STRAIGHT AT 30 MPH, IN THE MIDDLE OF AN INTERSECTION. THEY CLEARLY DON'T KNOW WHAT'S GOING ON WITH THIS THING AND WON'T PAY TO TOW IT BACK TO THEIR SHOP. THEY WANT ME TO SEND IT TO A LOCAL SMALL TOWN DEALER, 4 HOURS FROM HOME. I CAN BARELY GET THEM TO RETURN MY CALLS. THE SERVICE REP SAYS ALL THEY CAN DO IS HAVE IT TOWED TO THE CLOSEST DEALER.
Additional Notes:
2019 RAM CLASSIC BIG HORN. IT'S BEEN QUITE A JOURNEY WITH THIS TRUCK. FIRST, ABOUT A MONTH AFTER I BOUGHT IT (FEB 19) I NOTICED THE BED WAS A COUPLE OF INCHES TO THE LEFT OF THE CAB. TURNS OUT, IT WAS THE CAB NEEDING ADJUSTMENT NOT THE BED. DROVE IT FOR A YEAR FINE. 2 MONTHS AGO I ATTEMPTED TO START AND IT WAS DEAD. THE INTERIOR LIGHTS WOULD WORK BUT IT WOULD NOT START'NOT EVEN TRY TO TURN OVER. I DISCONNECTED THE NEG BATTERY POST AND WAITED A FEW MINUTES, HOOKED IT UP AND IT STARTED. DROVE IT FOR A COUPLE DAYS THEN, BACKING OUT OF MY GARAGE IT DIED'WHILE MOVING IT JUST DIED. IT WAS ON THE WAY TO THE DEALER FOR SOME WARRENTY PAINT REPAIR SO I FIGURED I'D DISCONNECT THE BATTERY AGAIN AND DRIVE IT OVER. WHEN I OPENED THE DOOR THE ALARM WENT OFF. NOTHING I COULD DO TO TURN IT OFF. COULD NOT TURN THE KEY TO OFF AND COULD NOT GET THE KEY OUT OF THE IGNITION. PUSHING THE BUTTONS HAD NO EFFECT. DISCONNECTING THE BATTERY SILENCED THE ALARM. HAD IT TOWED TO THE DEALER. THEY TRIED FOR TWO WEEKS TO FIX IT. THEY CHANGED THE IGNITION MODULE, AND IT DIDN'T' WORK. THEY REPROGRAMED THE KEYS AND IT DIDN'T WORK. THEY REPROGRAMED 1 ANOTHER NEW, DIFFERENT KEY AND IT DIDN'T WORK. THEY PROGRAMMED TWO NEW DIFFERENT KEYS AND SAID THAT FIXED IT (MAKES NO SENSE WHY THE SECOND KEY WOULD HELP). IT ALSO DOESN'T MAKE SENSE HOW THE KEY FOB MALFUNCTION WOULD CAUSE THE VEHICLE TO DIE WHEN IT'S RUNNING. PICKED UP THE TRUCK AND DROVE 200 MILES. THEN THE NEXT DAY IT DIED WHILE DRIVING STRAIGHT AT 30 MPH, IN THE MIDDLE OF AN INTERSECTION. THEY CLEARLY DON'T KNOW WHAT'S GOING ON WITH THIS THING AND WON'T PAY TO TOW IT BACK TO THEIR SHOP. THEY WANT ME TO SEND IT TO A LOCAL SMALL TOWN DEALER, 4 HOURS FROM HOME. I CAN BARELY GET THEM TO RETURN MY CALLS. THE SERVICE REP SAYS ALL THEY CAN DO IS HAVE IT TOWED TO THE CLOSEST DEALER.
Mfg Campaign: 11354236
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
COMPLANIED ABOUT BRAKES SQUEALING TOOK TO LITHIA DODGE IN BILLINGS MONTANA SAID THEY REPLACED EVERYTHING PADS CALIPERS AND ROTORS ABOUT 4K MILES LATER STARTED DOING SAME THING TOOK IT BACK SAID NOTHING THEY COULD DO REPLACED PADS MY SELF FOUND INADEQUATE LUBE ON ALL SLIDES AND NOTHING REPLACED LIKE THEY SAID
Corrective Action:
COMPLANIED ABOUT BRAKES SQUEALING TOOK TO LITHIA DODGE IN BILLINGS MONTANA SAID THEY REPLACED EVERYTHING PADS CALIPERS AND ROTORS ABOUT 4K MILES LATER STARTED DOING SAME THING TOOK IT BACK SAID NOTHING THEY COULD DO REPLACED PADS MY SELF FOUND INADEQUATE LUBE ON ALL SLIDES AND NOTHING REPLACED LIKE THEY SAID
Additional Notes:
COMPLANIED ABOUT BRAKES SQUEALING TOOK TO LITHIA DODGE IN BILLINGS MONTANA SAID THEY REPLACED EVERYTHING PADS CALIPERS AND ROTORS ABOUT 4K MILES LATER STARTED DOING SAME THING TOOK IT BACK SAID NOTHING THEY COULD DO REPLACED PADS MY SELF FOUND INADEQUATE LUBE ON ALL SLIDES AND NOTHING REPLACED LIKE THEY SAID
Mfg Campaign: 11353610
Recall Date: Sep 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SUDDEN LOSS OF ENGINE OIL DUE TO ENGINE MOUNTING BRACKET BREAKING AWAY FROM FRAME CAUSING ENGINE TO DROP PUNCTURING THE OIL FILTER. 7 QUARTS OF OIL PUMPED OUT ALL OVER THE HOT EXHAUST AND ONTO THE RIGHT FRONT BRAKE ASSEMBLY. WHEN I SAW THE SMOKE I SLOWED DOWN AND TRIED TO GET TO A SAFE STOPPING POINT OFF OF THE HIGHWAY. BY THE TIME I GOT THERE THE LOW OIL PRESSURE INDICATOR CAME ON. WHEN I FINALLY CAME TO A COMPLETE STOP OIL WAS EVERYWHERE UNDER AND ON THE VEHICLE.I SHUT THE ENGINE OFF AND GOT OUT THINKING IT MAY BE ON FIRE. THANKFULLY IT WAS NOT. I ALSO HOPE THERE IS NO ENGINE DAMAGE. I CALLED THE DEALER AND HAD IT TOWED TO THERE SHOP. I WAS INFORMED THERE WAS AN INCOMPLETE WELD ON THE FRAME BRACKET CAUSING THIS FAILURE. THIS SOUNDS LIKE A MANUFACTURING DEFECT TO ME! I,AM NOT HAPPY WITH THE REPAIRS THE DEALER IS PROPOSING. THIS TRUCK IS 2 YEARS OLD AND HAS 18,000 MILES.*DT *TR
Corrective Action:
SUDDEN LOSS OF ENGINE OIL DUE TO ENGINE MOUNTING BRACKET BREAKING AWAY FROM FRAME CAUSING ENGINE TO DROP PUNCTURING THE OIL FILTER. 7 QUARTS OF OIL PUMPED OUT ALL OVER THE HOT EXHAUST AND ONTO THE RIGHT FRONT BRAKE ASSEMBLY. WHEN I SAW THE SMOKE I SLOWED DOWN AND TRIED TO GET TO A SAFE STOPPING POINT OFF OF THE HIGHWAY. BY THE TIME I GOT THERE THE LOW OIL PRESSURE INDICATOR CAME ON. WHEN I FINALLY CAME TO A COMPLETE STOP OIL WAS EVERYWHERE UNDER AND ON THE VEHICLE.I SHUT THE ENGINE OFF AND GOT OUT THINKING IT MAY BE ON FIRE. THANKFULLY IT WAS NOT. I ALSO HOPE THERE IS NO ENGINE DAMAGE. I CALLED THE DEALER AND HAD IT TOWED TO THERE SHOP. I WAS INFORMED THERE WAS AN INCOMPLETE WELD ON THE FRAME BRACKET CAUSING THIS FAILURE. THIS SOUNDS LIKE A MANUFACTURING DEFECT TO ME! I,AM NOT HAPPY WITH THE REPAIRS THE DEALER IS PROPOSING. THIS TRUCK IS 2 YEARS OLD AND HAS 18,000 MILES.*DT *TR
Additional Notes:
SUDDEN LOSS OF ENGINE OIL DUE TO ENGINE MOUNTING BRACKET BREAKING AWAY FROM FRAME CAUSING ENGINE TO DROP PUNCTURING THE OIL FILTER. 7 QUARTS OF OIL PUMPED OUT ALL OVER THE HOT EXHAUST AND ONTO THE RIGHT FRONT BRAKE ASSEMBLY. WHEN I SAW THE SMOKE I SLOWED DOWN AND TRIED TO GET TO A SAFE STOPPING POINT OFF OF THE HIGHWAY. BY THE TIME I GOT THERE THE LOW OIL PRESSURE INDICATOR CAME ON. WHEN I FINALLY CAME TO A COMPLETE STOP OIL WAS EVERYWHERE UNDER AND ON THE VEHICLE.I SHUT THE ENGINE OFF AND GOT OUT THINKING IT MAY BE ON FIRE. THANKFULLY IT WAS NOT. I ALSO HOPE THERE IS NO ENGINE DAMAGE. I CALLED THE DEALER AND HAD IT TOWED TO THERE SHOP. I WAS INFORMED THERE WAS AN INCOMPLETE WELD ON THE FRAME BRACKET CAUSING THIS FAILURE. THIS SOUNDS LIKE A MANUFACTURING DEFECT TO ME! I,AM NOT HAPPY WITH THE REPAIRS THE DEALER IS PROPOSING. THIS TRUCK IS 2 YEARS OLD AND HAS 18,000 MILES.*DT *TR
Mfg Campaign: 11353022
Recall Date: Sep 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUDDEN LOSS OF ENGINE OIL DUE TO ENGINE MOUNTING BRACKET BREAKING AWAY FROM FRAME CAUSING ENGINE TO DROP PUNCTURING THE OIL FILTER. 7 QUARTS OF OIL PUMPED OUT ALL OVER THE HOT EXHAUST AND ONTO THE RIGHT FRONT BRAKE ASSEMBLY. WHEN I SAW THE SMOKE I SLOWED DOWN AND TRIED TO GET TO A SAFE STOPPING POINT OFF OF THE HIGHWAY. BY THE TIME I GOT THERE THE LOW OIL PRESSURE INDICATOR CAME ON. WHEN I FINALLY CAME TO A COMPLETE STOP OIL WAS EVERYWHERE UNDER AND ON THE VEHICLE.I SHUT THE ENGINE OFF AND GOT OUT THINKING IT MAY BE ON FIRE. THANKFULLY IT WAS NOT. I ALSO HOPE THERE IS NO ENGINE DAMAGE. I CALLED THE DEALER AND HAD IT TOWED TO THERE SHOP. I WAS INFORMED THERE WAS AN INCOMPLETE WELD ON THE FRAME BRACKET CAUSING THIS FAILURE. THIS SOUNDS LIKE A MANUFACTURING DEFECT TO ME! I,AM NOT HAPPY WITH THE REPAIRS THE DEALER IS PROPOSING. THIS TRUCK IS 2 YEARS OLD AND HAS 18,000 MILES.*DT *TR
Corrective Action:
SUDDEN LOSS OF ENGINE OIL DUE TO ENGINE MOUNTING BRACKET BREAKING AWAY FROM FRAME CAUSING ENGINE TO DROP PUNCTURING THE OIL FILTER. 7 QUARTS OF OIL PUMPED OUT ALL OVER THE HOT EXHAUST AND ONTO THE RIGHT FRONT BRAKE ASSEMBLY. WHEN I SAW THE SMOKE I SLOWED DOWN AND TRIED TO GET TO A SAFE STOPPING POINT OFF OF THE HIGHWAY. BY THE TIME I GOT THERE THE LOW OIL PRESSURE INDICATOR CAME ON. WHEN I FINALLY CAME TO A COMPLETE STOP OIL WAS EVERYWHERE UNDER AND ON THE VEHICLE.I SHUT THE ENGINE OFF AND GOT OUT THINKING IT MAY BE ON FIRE. THANKFULLY IT WAS NOT. I ALSO HOPE THERE IS NO ENGINE DAMAGE. I CALLED THE DEALER AND HAD IT TOWED TO THERE SHOP. I WAS INFORMED THERE WAS AN INCOMPLETE WELD ON THE FRAME BRACKET CAUSING THIS FAILURE. THIS SOUNDS LIKE A MANUFACTURING DEFECT TO ME! I,AM NOT HAPPY WITH THE REPAIRS THE DEALER IS PROPOSING. THIS TRUCK IS 2 YEARS OLD AND HAS 18,000 MILES.*DT *TR
Additional Notes:
SUDDEN LOSS OF ENGINE OIL DUE TO ENGINE MOUNTING BRACKET BREAKING AWAY FROM FRAME CAUSING ENGINE TO DROP PUNCTURING THE OIL FILTER. 7 QUARTS OF OIL PUMPED OUT ALL OVER THE HOT EXHAUST AND ONTO THE RIGHT FRONT BRAKE ASSEMBLY. WHEN I SAW THE SMOKE I SLOWED DOWN AND TRIED TO GET TO A SAFE STOPPING POINT OFF OF THE HIGHWAY. BY THE TIME I GOT THERE THE LOW OIL PRESSURE INDICATOR CAME ON. WHEN I FINALLY CAME TO A COMPLETE STOP OIL WAS EVERYWHERE UNDER AND ON THE VEHICLE.I SHUT THE ENGINE OFF AND GOT OUT THINKING IT MAY BE ON FIRE. THANKFULLY IT WAS NOT. I ALSO HOPE THERE IS NO ENGINE DAMAGE. I CALLED THE DEALER AND HAD IT TOWED TO THERE SHOP. I WAS INFORMED THERE WAS AN INCOMPLETE WELD ON THE FRAME BRACKET CAUSING THIS FAILURE. THIS SOUNDS LIKE A MANUFACTURING DEFECT TO ME! I,AM NOT HAPPY WITH THE REPAIRS THE DEALER IS PROPOSING. THIS TRUCK IS 2 YEARS OLD AND HAS 18,000 MILES.*DT *TR
Mfg Campaign: 11353022
Recall Date: Sep 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER, SHUT-OFF AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE LITHIA CHRYSLER JEEP DODGE OF BILLINGS DEALER LOCATED AT 2229 KING AVE W, BILLINGS, MT 59102, WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE, AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOUR TIMES. THE TECHNICIAN SUGGESTED THAT THE ENGINE NEEDED TO BE REPLACED HOWEVER, WHEN MADE AWARE OF THE FAILURE, THE MANUFACTURER DECLINED TO PAY FOR THE ENGINE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. THE VIN WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER, SHUT-OFF AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE LITHIA CHRYSLER JEEP DODGE OF BILLINGS DEALER LOCATED AT 2229 KING AVE W, BILLINGS, MT 59102, WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE, AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOUR TIMES. THE TECHNICIAN SUGGESTED THAT THE ENGINE NEEDED TO BE REPLACED HOWEVER, WHEN MADE AWARE OF THE FAILURE, THE MANUFACTURER DECLINED TO PAY FOR THE ENGINE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. THE VIN WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER, SHUT-OFF AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE LITHIA CHRYSLER JEEP DODGE OF BILLINGS DEALER LOCATED AT 2229 KING AVE W, BILLINGS, MT 59102, WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE, AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOUR TIMES. THE TECHNICIAN SUGGESTED THAT THE ENGINE NEEDED TO BE REPLACED HOWEVER, WHEN MADE AWARE OF THE FAILURE, THE MANUFACTURER DECLINED TO PAY FOR THE ENGINE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. THE VIN WAS NOT PROVIDED.
Mfg Campaign: 11352853
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN TURNING TO THE LEFT THE STEERING WHEEL STICKS LIKE THE POWER STEERING GOES OUT. WHEN MOVED BACK TO STAY ON ROAD I OVER TURN SOMETIMES COME OFF THE ROAD
Corrective Action:
WHEN TURNING TO THE LEFT THE STEERING WHEEL STICKS LIKE THE POWER STEERING GOES OUT. WHEN MOVED BACK TO STAY ON ROAD I OVER TURN SOMETIMES COME OFF THE ROAD
Additional Notes:
WHEN TURNING TO THE LEFT THE STEERING WHEEL STICKS LIKE THE POWER STEERING GOES OUT. WHEN MOVED BACK TO STAY ON ROAD I OVER TURN SOMETIMES COME OFF THE ROAD
Mfg Campaign: 11352882
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN VEHICLE SHIFTS TO REVERSE THE SIDE MIRRORS TILT DOWN TO SHOW PARKING LINES. WHEN THE VEHICLE RETURNS TO DRIVE, THE MIRRORS TILT UP BACK TO THE FACTORY RESET POSITION RATHER THAN THE POSITION PREVIOUSLY SET BY THE VEHICLE OPERATOR. THE DRIVER MAY NOT NOTICE THE MIRRORS ARE MISPLACED UNTIL THEY ARE ON THE ROAD. THIS IS A SAFETY ISSUE. THE DRIVER HAS CAN REASONABLY EXPECT THE MIRRORS TO RETURN TO THE PREVIOUS POSITION. ALL OTHER CARS WITH BACKUP MIRROR TILT RETURN TO PRE-SET POSITION. I HAVE CONTACTED RAM AND THEY CLAIM THIS IS THE INTENDED FUNCTION OF THE MIRROR / ELECTRONICS. MY LOCAL DEALER CONFIRMED THAT RAM SAYS THIS IS CORRECT FUNCTION AND THAT THE SAFE RETURN OF MIRRORS TO PRE-SET POSITION IS ONLY AVAILABLE WITH A HIGHER LUXURY TRIM OPTION.
Corrective Action:
WHEN VEHICLE SHIFTS TO REVERSE THE SIDE MIRRORS TILT DOWN TO SHOW PARKING LINES. WHEN THE VEHICLE RETURNS TO DRIVE, THE MIRRORS TILT UP BACK TO THE FACTORY RESET POSITION RATHER THAN THE POSITION PREVIOUSLY SET BY THE VEHICLE OPERATOR. THE DRIVER MAY NOT NOTICE THE MIRRORS ARE MISPLACED UNTIL THEY ARE ON THE ROAD. THIS IS A SAFETY ISSUE. THE DRIVER HAS CAN REASONABLY EXPECT THE MIRRORS TO RETURN TO THE PREVIOUS POSITION. ALL OTHER CARS WITH BACKUP MIRROR TILT RETURN TO PRE-SET POSITION. I HAVE CONTACTED RAM AND THEY CLAIM THIS IS THE INTENDED FUNCTION OF THE MIRROR / ELECTRONICS. MY LOCAL DEALER CONFIRMED THAT RAM SAYS THIS IS CORRECT FUNCTION AND THAT THE SAFE RETURN OF MIRRORS TO PRE-SET POSITION IS ONLY AVAILABLE WITH A HIGHER LUXURY TRIM OPTION.
Additional Notes:
WHEN VEHICLE SHIFTS TO REVERSE THE SIDE MIRRORS TILT DOWN TO SHOW PARKING LINES. WHEN THE VEHICLE RETURNS TO DRIVE, THE MIRRORS TILT UP BACK TO THE FACTORY RESET POSITION RATHER THAN THE POSITION PREVIOUSLY SET BY THE VEHICLE OPERATOR. THE DRIVER MAY NOT NOTICE THE MIRRORS ARE MISPLACED UNTIL THEY ARE ON THE ROAD. THIS IS A SAFETY ISSUE. THE DRIVER HAS CAN REASONABLY EXPECT THE MIRRORS TO RETURN TO THE PREVIOUS POSITION. ALL OTHER CARS WITH BACKUP MIRROR TILT RETURN TO PRE-SET POSITION. I HAVE CONTACTED RAM AND THEY CLAIM THIS IS THE INTENDED FUNCTION OF THE MIRROR / ELECTRONICS. MY LOCAL DEALER CONFIRMED THAT RAM SAYS THIS IS CORRECT FUNCTION AND THAT THE SAFE RETURN OF MIRRORS TO PRE-SET POSITION IS ONLY AVAILABLE WITH A HIGHER LUXURY TRIM OPTION.
Mfg Campaign: 11352200
Recall Date: Aug 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN VEHICLE SHIFTS TO REVERSE THE SIDE MIRRORS TILT DOWN TO SHOW PARKING LINES. WHEN THE VEHICLE RETURNS TO DRIVE, THE MIRRORS TILT UP BACK TO THE FACTORY RESET POSITION RATHER THAN THE POSITION PREVIOUSLY SET BY THE VEHICLE OPERATOR. THE DRIVER MAY NOT NOTICE THE MIRRORS ARE MISPLACED UNTIL THEY ARE ON THE ROAD. THIS IS A SAFETY ISSUE. THE DRIVER HAS CAN REASONABLY EXPECT THE MIRRORS TO RETURN TO THE PREVIOUS POSITION. ALL OTHER CARS WITH BACKUP MIRROR TILT RETURN TO PRE-SET POSITION. I HAVE CONTACTED RAM AND THEY CLAIM THIS IS THE INTENDED FUNCTION OF THE MIRROR / ELECTRONICS. MY LOCAL DEALER CONFIRMED THAT RAM SAYS THIS IS CORRECT FUNCTION AND THAT THE SAFE RETURN OF MIRRORS TO PRE-SET POSITION IS ONLY AVAILABLE WITH A HIGHER LUXURY TRIM OPTION.
Corrective Action:
WHEN VEHICLE SHIFTS TO REVERSE THE SIDE MIRRORS TILT DOWN TO SHOW PARKING LINES. WHEN THE VEHICLE RETURNS TO DRIVE, THE MIRRORS TILT UP BACK TO THE FACTORY RESET POSITION RATHER THAN THE POSITION PREVIOUSLY SET BY THE VEHICLE OPERATOR. THE DRIVER MAY NOT NOTICE THE MIRRORS ARE MISPLACED UNTIL THEY ARE ON THE ROAD. THIS IS A SAFETY ISSUE. THE DRIVER HAS CAN REASONABLY EXPECT THE MIRRORS TO RETURN TO THE PREVIOUS POSITION. ALL OTHER CARS WITH BACKUP MIRROR TILT RETURN TO PRE-SET POSITION. I HAVE CONTACTED RAM AND THEY CLAIM THIS IS THE INTENDED FUNCTION OF THE MIRROR / ELECTRONICS. MY LOCAL DEALER CONFIRMED THAT RAM SAYS THIS IS CORRECT FUNCTION AND THAT THE SAFE RETURN OF MIRRORS TO PRE-SET POSITION IS ONLY AVAILABLE WITH A HIGHER LUXURY TRIM OPTION.
Additional Notes:
WHEN VEHICLE SHIFTS TO REVERSE THE SIDE MIRRORS TILT DOWN TO SHOW PARKING LINES. WHEN THE VEHICLE RETURNS TO DRIVE, THE MIRRORS TILT UP BACK TO THE FACTORY RESET POSITION RATHER THAN THE POSITION PREVIOUSLY SET BY THE VEHICLE OPERATOR. THE DRIVER MAY NOT NOTICE THE MIRRORS ARE MISPLACED UNTIL THEY ARE ON THE ROAD. THIS IS A SAFETY ISSUE. THE DRIVER HAS CAN REASONABLY EXPECT THE MIRRORS TO RETURN TO THE PREVIOUS POSITION. ALL OTHER CARS WITH BACKUP MIRROR TILT RETURN TO PRE-SET POSITION. I HAVE CONTACTED RAM AND THEY CLAIM THIS IS THE INTENDED FUNCTION OF THE MIRROR / ELECTRONICS. MY LOCAL DEALER CONFIRMED THAT RAM SAYS THIS IS CORRECT FUNCTION AND THAT THE SAFE RETURN OF MIRRORS TO PRE-SET POSITION IS ONLY AVAILABLE WITH A HIGHER LUXURY TRIM OPTION.
Mfg Campaign: 11352200
Recall Date: Aug 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRUCK WAS IN MOTION ON A CITY STREET AT 40MPH. APPROACHED A STOP LIGHT AND THE WARNING LIGHTS ON THE DASHBOARD STARTED GOING OFF (ALL OF THEM). THE WINDSHIELD WIPERS WENT ON AND OFF BY THEMSELVES, BLINKS DIDN'T WORK, HAZARDS DIDN'T WORK, THE RPM AND MPH GAUGES KEPT GOING UP AND DOWN. THE BRAKES DIDN'T WORK SO I HAD TO USE THE EMERGENCY BRAKE TO STOP. PULLED INTO A PARKING LOT, SHUT THE VEHICLE OFF, WAITED 5 MINUTES AND STARTED IT UP AGAIN. SAME THING HAPPENED. SHUT THE VEHICLE OFF AND WAITED 10 MINUTES, STARTED IT BACK UP AND THIS TIME ONLY THE CHECK ENGINE LIGHT CAME ON. I MADE IT HOME 2 MILES DOWN THE ROAD. THE FIRST BUSINESS DAY AVAILABLE, THE DEALER CAME AND PICKED UP THE TRUCK. IT HAS BEEN WITH THE DEALERSHIP FOR THE WEEK. THE CALLED THE OTHER DAY AND SAID SOMETHING IS WRONG, THEY ARE UNABLE TO START THE VEHICLE UP NOW. THEY ARE WAITING FOR AN ENGINEER TO REVIEW IT FROM THE MANUFACTURER.
Corrective Action:
TRUCK WAS IN MOTION ON A CITY STREET AT 40MPH. APPROACHED A STOP LIGHT AND THE WARNING LIGHTS ON THE DASHBOARD STARTED GOING OFF (ALL OF THEM). THE WINDSHIELD WIPERS WENT ON AND OFF BY THEMSELVES, BLINKS DIDN'T WORK, HAZARDS DIDN'T WORK, THE RPM AND MPH GAUGES KEPT GOING UP AND DOWN. THE BRAKES DIDN'T WORK SO I HAD TO USE THE EMERGENCY BRAKE TO STOP. PULLED INTO A PARKING LOT, SHUT THE VEHICLE OFF, WAITED 5 MINUTES AND STARTED IT UP AGAIN. SAME THING HAPPENED. SHUT THE VEHICLE OFF AND WAITED 10 MINUTES, STARTED IT BACK UP AND THIS TIME ONLY THE CHECK ENGINE LIGHT CAME ON. I MADE IT HOME 2 MILES DOWN THE ROAD. THE FIRST BUSINESS DAY AVAILABLE, THE DEALER CAME AND PICKED UP THE TRUCK. IT HAS BEEN WITH THE DEALERSHIP FOR THE WEEK. THE CALLED THE OTHER DAY AND SAID SOMETHING IS WRONG, THEY ARE UNABLE TO START THE VEHICLE UP NOW. THEY ARE WAITING FOR AN ENGINEER TO REVIEW IT FROM THE MANUFACTURER.
Additional Notes:
TRUCK WAS IN MOTION ON A CITY STREET AT 40MPH. APPROACHED A STOP LIGHT AND THE WARNING LIGHTS ON THE DASHBOARD STARTED GOING OFF (ALL OF THEM). THE WINDSHIELD WIPERS WENT ON AND OFF BY THEMSELVES, BLINKS DIDN'T WORK, HAZARDS DIDN'T WORK, THE RPM AND MPH GAUGES KEPT GOING UP AND DOWN. THE BRAKES DIDN'T WORK SO I HAD TO USE THE EMERGENCY BRAKE TO STOP. PULLED INTO A PARKING LOT, SHUT THE VEHICLE OFF, WAITED 5 MINUTES AND STARTED IT UP AGAIN. SAME THING HAPPENED. SHUT THE VEHICLE OFF AND WAITED 10 MINUTES, STARTED IT BACK UP AND THIS TIME ONLY THE CHECK ENGINE LIGHT CAME ON. I MADE IT HOME 2 MILES DOWN THE ROAD. THE FIRST BUSINESS DAY AVAILABLE, THE DEALER CAME AND PICKED UP THE TRUCK. IT HAS BEEN WITH THE DEALERSHIP FOR THE WEEK. THE CALLED THE OTHER DAY AND SAID SOMETHING IS WRONG, THEY ARE UNABLE TO START THE VEHICLE UP NOW. THEY ARE WAITING FOR AN ENGINEER TO REVIEW IT FROM THE MANUFACTURER.
Mfg Campaign: 11351940
Recall Date: Aug 29, 2020
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