Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
THERE IS A VISIBLE CHUNK OF RUBBER MISSING FROM MY TRUCK TIRE. MY WIFE AND I NOTICED THE ANOMALY ON THE TIRE IN THE MORNING RIGHT BEFORE LEAVING TO WORK. I COMMUTE WITH THIS TRUCK MONDAY THOUGH FRIDAY, ON A SMOOTH HIGHWAY. THESE TIRES HAVE NEVER SEEN HARSH CONDITIONS. THIS IS NOT NORMAL, AND DEFINITELY NOT EXPECTED FOR A VEHICLE WITH SO FEW MILES ON THE ROAD. THE VEHICLE HAS 18400 MILES AND WAS PURCHASED NEW. THESE TIRES ARE MEANT TO LAST MUCH LONGER (5 YEARS / 65,000 MILES). THIS IS A DANGEROUS DEFECT, THAT CAN CAUSE ACCIDENTS ESPECIALLY SINCE ONE DOES NOT EXPECT THIS ISSUE TO ARISE. ADDITIONALLY, WHEN BROUGHT TO AN AUTHORIZED SHOP, WORKERS STATE THAT THIS IS NOT A WARRANTY ISSUE AND WILL NOT BE COVERED. THIS IS NOT ACCEPTABLE. MANUFACTURING DEFECTS SUCH AS THESE SHOULD BE COVERED UNDER WARRANTY.
Corrective Action:
THERE IS A VISIBLE CHUNK OF RUBBER MISSING FROM MY TRUCK TIRE. MY WIFE AND I NOTICED THE ANOMALY ON THE TIRE IN THE MORNING RIGHT BEFORE LEAVING TO WORK. I COMMUTE WITH THIS TRUCK MONDAY THOUGH FRIDAY, ON A SMOOTH HIGHWAY. THESE TIRES HAVE NEVER SEEN HARSH CONDITIONS. THIS IS NOT NORMAL, AND DEFINITELY NOT EXPECTED FOR A VEHICLE WITH SO FEW MILES ON THE ROAD. THE VEHICLE HAS 18400 MILES AND WAS PURCHASED NEW. THESE TIRES ARE MEANT TO LAST MUCH LONGER (5 YEARS / 65,000 MILES). THIS IS A DANGEROUS DEFECT, THAT CAN CAUSE ACCIDENTS ESPECIALLY SINCE ONE DOES NOT EXPECT THIS ISSUE TO ARISE. ADDITIONALLY, WHEN BROUGHT TO AN AUTHORIZED SHOP, WORKERS STATE THAT THIS IS NOT A WARRANTY ISSUE AND WILL NOT BE COVERED. THIS IS NOT ACCEPTABLE. MANUFACTURING DEFECTS SUCH AS THESE SHOULD BE COVERED UNDER WARRANTY.
Additional Notes:
THERE IS A VISIBLE CHUNK OF RUBBER MISSING FROM MY TRUCK TIRE. MY WIFE AND I NOTICED THE ANOMALY ON THE TIRE IN THE MORNING RIGHT BEFORE LEAVING TO WORK. I COMMUTE WITH THIS TRUCK MONDAY THOUGH FRIDAY, ON A SMOOTH HIGHWAY. THESE TIRES HAVE NEVER SEEN HARSH CONDITIONS. THIS IS NOT NORMAL, AND DEFINITELY NOT EXPECTED FOR A VEHICLE WITH SO FEW MILES ON THE ROAD. THE VEHICLE HAS 18400 MILES AND WAS PURCHASED NEW. THESE TIRES ARE MEANT TO LAST MUCH LONGER (5 YEARS / 65,000 MILES). THIS IS A DANGEROUS DEFECT, THAT CAN CAUSE ACCIDENTS ESPECIALLY SINCE ONE DOES NOT EXPECT THIS ISSUE TO ARISE. ADDITIONALLY, WHEN BROUGHT TO AN AUTHORIZED SHOP, WORKERS STATE THAT THIS IS NOT A WARRANTY ISSUE AND WILL NOT BE COVERED. THIS IS NOT ACCEPTABLE. MANUFACTURING DEFECTS SUCH AS THESE SHOULD BE COVERED UNDER WARRANTY.
Mfg Campaign: 11256949
Recall Date: Sep 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
THERE IS A VISIBLE CHUNK OF RUBBER MISSING FROM MY TRUCK TIRE. MY WIFE AND I NOTICED THE ANOMALY ON THE TIRE IN THE MORNING RIGHT BEFORE LEAVING TO WORK. I COMMUTE WITH THIS TRUCK MONDAY THOUGH FRIDAY, ON A SMOOTH HIGHWAY. THESE TIRES HAVE NEVER SEEN HARSH CONDITIONS. THIS IS NOT NORMAL, AND DEFINITELY NOT EXPECTED FOR A VEHICLE WITH SO FEW MILES ON THE ROAD. THE VEHICLE HAS 18400 MILES AND WAS PURCHASED NEW. THESE TIRES ARE MEANT TO LAST MUCH LONGER (5 YEARS / 65,000 MILES). THIS IS A DANGEROUS DEFECT, THAT CAN CAUSE ACCIDENTS ESPECIALLY SINCE ONE DOES NOT EXPECT THIS ISSUE TO ARISE. ADDITIONALLY, WHEN BROUGHT TO AN AUTHORIZED SHOP, WORKERS STATE THAT THIS IS NOT A WARRANTY ISSUE AND WILL NOT BE COVERED. THIS IS NOT ACCEPTABLE. MANUFACTURING DEFECTS SUCH AS THESE SHOULD BE COVERED UNDER WARRANTY.
Corrective Action:
THERE IS A VISIBLE CHUNK OF RUBBER MISSING FROM MY TRUCK TIRE. MY WIFE AND I NOTICED THE ANOMALY ON THE TIRE IN THE MORNING RIGHT BEFORE LEAVING TO WORK. I COMMUTE WITH THIS TRUCK MONDAY THOUGH FRIDAY, ON A SMOOTH HIGHWAY. THESE TIRES HAVE NEVER SEEN HARSH CONDITIONS. THIS IS NOT NORMAL, AND DEFINITELY NOT EXPECTED FOR A VEHICLE WITH SO FEW MILES ON THE ROAD. THE VEHICLE HAS 18400 MILES AND WAS PURCHASED NEW. THESE TIRES ARE MEANT TO LAST MUCH LONGER (5 YEARS / 65,000 MILES). THIS IS A DANGEROUS DEFECT, THAT CAN CAUSE ACCIDENTS ESPECIALLY SINCE ONE DOES NOT EXPECT THIS ISSUE TO ARISE. ADDITIONALLY, WHEN BROUGHT TO AN AUTHORIZED SHOP, WORKERS STATE THAT THIS IS NOT A WARRANTY ISSUE AND WILL NOT BE COVERED. THIS IS NOT ACCEPTABLE. MANUFACTURING DEFECTS SUCH AS THESE SHOULD BE COVERED UNDER WARRANTY.
Additional Notes:
THERE IS A VISIBLE CHUNK OF RUBBER MISSING FROM MY TRUCK TIRE. MY WIFE AND I NOTICED THE ANOMALY ON THE TIRE IN THE MORNING RIGHT BEFORE LEAVING TO WORK. I COMMUTE WITH THIS TRUCK MONDAY THOUGH FRIDAY, ON A SMOOTH HIGHWAY. THESE TIRES HAVE NEVER SEEN HARSH CONDITIONS. THIS IS NOT NORMAL, AND DEFINITELY NOT EXPECTED FOR A VEHICLE WITH SO FEW MILES ON THE ROAD. THE VEHICLE HAS 18400 MILES AND WAS PURCHASED NEW. THESE TIRES ARE MEANT TO LAST MUCH LONGER (5 YEARS / 65,000 MILES). THIS IS A DANGEROUS DEFECT, THAT CAN CAUSE ACCIDENTS ESPECIALLY SINCE ONE DOES NOT EXPECT THIS ISSUE TO ARISE. ADDITIONALLY, WHEN BROUGHT TO AN AUTHORIZED SHOP, WORKERS STATE THAT THIS IS NOT A WARRANTY ISSUE AND WILL NOT BE COVERED. THIS IS NOT ACCEPTABLE. MANUFACTURING DEFECTS SUCH AS THESE SHOULD BE COVERED UNDER WARRANTY.
Mfg Campaign: 11256949
Recall Date: Sep 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COLD AIR BLOWING FROM WINSHEILD DEFROST VENTS AND SIDE WINDOW DEFROST VENTS WHEN AC IS SET TO FACE VENTS ONLY. THIS DEFECT IS CAUSING CONDENSATION TO FORM ON WINDOWS WHICH REDUCE VISIBILITY AND CREATES AN ADDED DISTRACTION. I HAVE HAD OPEN CASES WITH THE DEALERSHIP AND FIAT CHRYSTELR BUT NO RESOLUTION HAS BEEN REACHED. THE ONLY ADVICE OFFERED WAS TO TURN UP THE TEMPERATURES ON THE AC SETTINGS AND THAT IS NOT AN OPTION IN SOUTH FLORIDA. FCA CLAIMS THAT THE VEHICLE IS "RUNNING AS EXPECTED" SIMPOLY BEASIUE ALL LIKE MODELS OF THE RAM 1500'S ALL EXHIBIT THE SAME FAULTY DESIGN AND ALL ALLOW AIR TO BLOW FROM THE DEFROST VENTS WHEN THAT MODE IS NOT SELECTED. I DON'T THINK THAT COMPARING ONE DEFECTIVE VEHICLE TO ANOTHER DEFECTIVE VEHICLE IS VERY GOOD TO MEASURE OF DETERMINING IF SOMETHING IS RUNNING AS EXPECTED. I HAVE CREATED A FORUM OF THIS SUBJECT AND HAVE A SIGNIFICANT FOLLOWING OF MANY INDIVIDUALS ACROSS THE COUNTRY EXPERIENCING THE SAME ISSUES AND THERE HAVE BEEN NO SOLUTIONS OFFERED BY ANY OF THEM EITHER FROM FCA OR THEIR RESPECTIVE DEALERSHIPS. UNFORTUNATELY, IT MAY ONLY BE A MATTER OF TIME BEFORE THIS DEFECT RESULTS IN THE SEVERE INJURY OR DEATH OF AN INDIVIDUAL OR INDIVIDUALS AND MAYBE THEN IT WILL BE WORTH FCA'S TIME TO INVEST IN A SOLUTION. THIS NEEDS TO BE RESOLVED AND IT NEEDS TO BE DONE EXPEDITIOUSLY.
Corrective Action:
COLD AIR BLOWING FROM WINSHEILD DEFROST VENTS AND SIDE WINDOW DEFROST VENTS WHEN AC IS SET TO FACE VENTS ONLY. THIS DEFECT IS CAUSING CONDENSATION TO FORM ON WINDOWS WHICH REDUCE VISIBILITY AND CREATES AN ADDED DISTRACTION. I HAVE HAD OPEN CASES WITH THE DEALERSHIP AND FIAT CHRYSTELR BUT NO RESOLUTION HAS BEEN REACHED. THE ONLY ADVICE OFFERED WAS TO TURN UP THE TEMPERATURES ON THE AC SETTINGS AND THAT IS NOT AN OPTION IN SOUTH FLORIDA. FCA CLAIMS THAT THE VEHICLE IS "RUNNING AS EXPECTED" SIMPOLY BEASIUE ALL LIKE MODELS OF THE RAM 1500'S ALL EXHIBIT THE SAME FAULTY DESIGN AND ALL ALLOW AIR TO BLOW FROM THE DEFROST VENTS WHEN THAT MODE IS NOT SELECTED. I DON'T THINK THAT COMPARING ONE DEFECTIVE VEHICLE TO ANOTHER DEFECTIVE VEHICLE IS VERY GOOD TO MEASURE OF DETERMINING IF SOMETHING IS RUNNING AS EXPECTED. I HAVE CREATED A FORUM OF THIS SUBJECT AND HAVE A SIGNIFICANT FOLLOWING OF MANY INDIVIDUALS ACROSS THE COUNTRY EXPERIENCING THE SAME ISSUES AND THERE HAVE BEEN NO SOLUTIONS OFFERED BY ANY OF THEM EITHER FROM FCA OR THEIR RESPECTIVE DEALERSHIPS. UNFORTUNATELY, IT MAY ONLY BE A MATTER OF TIME BEFORE THIS DEFECT RESULTS IN THE SEVERE INJURY OR DEATH OF AN INDIVIDUAL OR INDIVIDUALS AND MAYBE THEN IT WILL BE WORTH FCA'S TIME TO INVEST IN A SOLUTION. THIS NEEDS TO BE RESOLVED AND IT NEEDS TO BE DONE EXPEDITIOUSLY.
Additional Notes:
COLD AIR BLOWING FROM WINSHEILD DEFROST VENTS AND SIDE WINDOW DEFROST VENTS WHEN AC IS SET TO FACE VENTS ONLY. THIS DEFECT IS CAUSING CONDENSATION TO FORM ON WINDOWS WHICH REDUCE VISIBILITY AND CREATES AN ADDED DISTRACTION. I HAVE HAD OPEN CASES WITH THE DEALERSHIP AND FIAT CHRYSTELR BUT NO RESOLUTION HAS BEEN REACHED. THE ONLY ADVICE OFFERED WAS TO TURN UP THE TEMPERATURES ON THE AC SETTINGS AND THAT IS NOT AN OPTION IN SOUTH FLORIDA. FCA CLAIMS THAT THE VEHICLE IS "RUNNING AS EXPECTED" SIMPOLY BEASIUE ALL LIKE MODELS OF THE RAM 1500'S ALL EXHIBIT THE SAME FAULTY DESIGN AND ALL ALLOW AIR TO BLOW FROM THE DEFROST VENTS WHEN THAT MODE IS NOT SELECTED. I DON'T THINK THAT COMPARING ONE DEFECTIVE VEHICLE TO ANOTHER DEFECTIVE VEHICLE IS VERY GOOD TO MEASURE OF DETERMINING IF SOMETHING IS RUNNING AS EXPECTED. I HAVE CREATED A FORUM OF THIS SUBJECT AND HAVE A SIGNIFICANT FOLLOWING OF MANY INDIVIDUALS ACROSS THE COUNTRY EXPERIENCING THE SAME ISSUES AND THERE HAVE BEEN NO SOLUTIONS OFFERED BY ANY OF THEM EITHER FROM FCA OR THEIR RESPECTIVE DEALERSHIPS. UNFORTUNATELY, IT MAY ONLY BE A MATTER OF TIME BEFORE THIS DEFECT RESULTS IN THE SEVERE INJURY OR DEATH OF AN INDIVIDUAL OR INDIVIDUALS AND MAYBE THEN IT WILL BE WORTH FCA'S TIME TO INVEST IN A SOLUTION. THIS NEEDS TO BE RESOLVED AND IT NEEDS TO BE DONE EXPEDITIOUSLY.
Mfg Campaign: 11256719
Recall Date: Sep 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
IN THE CAR ACCIDENT THE AIR BAGS WEREN'T ACTIVATED.
Corrective Action:
IN THE CAR ACCIDENT THE AIR BAGS WEREN'T ACTIVATED.
Additional Notes:
IN THE CAR ACCIDENT THE AIR BAGS WEREN'T ACTIVATED.
Mfg Campaign: 11256556
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
IN THE CAR ACCIDENT THE AIR BAGS WEREN'T ACTIVATED.
Corrective Action:
IN THE CAR ACCIDENT THE AIR BAGS WEREN'T ACTIVATED.
Additional Notes:
IN THE CAR ACCIDENT THE AIR BAGS WEREN'T ACTIVATED.
Mfg Campaign: 11256556
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
IN THE CAR ACCIDENT THE AIR BAGS WEREN'T ACTIVATED.
Corrective Action:
IN THE CAR ACCIDENT THE AIR BAGS WEREN'T ACTIVATED.
Additional Notes:
IN THE CAR ACCIDENT THE AIR BAGS WEREN'T ACTIVATED.
Mfg Campaign: 11256556
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING SEEMS TO STICK TO THE LEFT AT 40 MPH AND UP.ALMOST STICKS AT 10-11 OCLOCK..MUST BE FORCEFULLY RETURNED TO CENTER LINE.SEEMS TO OVER AND UNDER STEER NEEDS TO BE CONSTANTLY MANAGED.IT IS DANGEROUS.
Corrective Action:
STEERING SEEMS TO STICK TO THE LEFT AT 40 MPH AND UP.ALMOST STICKS AT 10-11 OCLOCK..MUST BE FORCEFULLY RETURNED TO CENTER LINE.SEEMS TO OVER AND UNDER STEER NEEDS TO BE CONSTANTLY MANAGED.IT IS DANGEROUS.
Additional Notes:
STEERING SEEMS TO STICK TO THE LEFT AT 40 MPH AND UP.ALMOST STICKS AT 10-11 OCLOCK..MUST BE FORCEFULLY RETURNED TO CENTER LINE.SEEMS TO OVER AND UNDER STEER NEEDS TO BE CONSTANTLY MANAGED.IT IS DANGEROUS.
Mfg Campaign: 11256277
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I'M HAVING AN ISSUE WITH THE STEERING ON MY NEW 2019 RAM 1500 NEW BODY LARAMIE LONGHORN. I NOW HAVE 10,000 MILES ON THE VEHICLE. I NOTICED THIS WHEN I FIRST OBTAINED DELIVERY. MOST OF MY DRIVING HAS BEEN ON RATHER STRAIGHT ROADS WITH A FEW CURVES. I'M IN COLORADO ON THE EAST SIDE OF THE MOUNTAINS. THIS WEEK WE TOOK A TRIP UP INTO THE MOUNTAINS. TOOK SOME BACK ROADS AND OFF THE INTERSTATE DRIVING. DROVE ABOUT 12 HOURS. WHEN TURNING THE WHEEL TO THE RIGHT FOR A CURVE IN THE ROAD, THE STEERING WHEEL CENTERS CORRECTLY, AS ALL VEHICLES WOULD THAT ARE ALIGNED PROPERLY. HOWEVER, A LEFT HAND CURVE AT JUST ABOUT ANY SPEED, HAS A CATCH IN IT. IT WILL WANT TO CONTINUE TURNING LEFT EVEN AFTER I'M OUT OF THE CURVE. IT'S AS IF THERE'S A HIGH SPOT IN A ROUND GEAR OR A TIGHT COG IN A GEAR. I HAVE TO PUT PRESSURE ON THE WHEEL TO PULL IT BACK. I'VE HAD THE ALIGNMENT CHECKED. I MENTIONED SOMETHING TO THE DEALER AFTER FIRST NOTICING IT, AND HE SUGGESTED THE BUTTON THAT WILL PULL BACK THE WHEEL WHEN THE TRUCK WANDERS OUT OF THE LANE. BUT, IT WILL DO THAT WHEN IT'S IN FUNCTION OR WHEN I DISABLE IT. THE STEERING, I'VE BEEN TOLD, IS NOT MECHANICAL BUT ELECTRONIC. I'VE DRIVEN TRUCKS ALL MY LIFE, HAVING A CLASS 1 LICENSE YEARS AGO. 18 WHEELERS, ETC.. I'M 75. NEVER HAD THIS ISSUE WITH ANY VEHICLE. THIS IS DANGEROUS' MY WIFE COULD NOT DRIVE THIS VEHICLE. IT WOULD FREAK HER OUT. HAVING TO PULL THE VEHICLE OUT OF A TURN WHEN IT'S TRYING TO GO INTO ONCOMING TRAFFIC.
Corrective Action:
I'M HAVING AN ISSUE WITH THE STEERING ON MY NEW 2019 RAM 1500 NEW BODY LARAMIE LONGHORN. I NOW HAVE 10,000 MILES ON THE VEHICLE. I NOTICED THIS WHEN I FIRST OBTAINED DELIVERY. MOST OF MY DRIVING HAS BEEN ON RATHER STRAIGHT ROADS WITH A FEW CURVES. I'M IN COLORADO ON THE EAST SIDE OF THE MOUNTAINS. THIS WEEK WE TOOK A TRIP UP INTO THE MOUNTAINS. TOOK SOME BACK ROADS AND OFF THE INTERSTATE DRIVING. DROVE ABOUT 12 HOURS. WHEN TURNING THE WHEEL TO THE RIGHT FOR A CURVE IN THE ROAD, THE STEERING WHEEL CENTERS CORRECTLY, AS ALL VEHICLES WOULD THAT ARE ALIGNED PROPERLY. HOWEVER, A LEFT HAND CURVE AT JUST ABOUT ANY SPEED, HAS A CATCH IN IT. IT WILL WANT TO CONTINUE TURNING LEFT EVEN AFTER I'M OUT OF THE CURVE. IT'S AS IF THERE'S A HIGH SPOT IN A ROUND GEAR OR A TIGHT COG IN A GEAR. I HAVE TO PUT PRESSURE ON THE WHEEL TO PULL IT BACK. I'VE HAD THE ALIGNMENT CHECKED. I MENTIONED SOMETHING TO THE DEALER AFTER FIRST NOTICING IT, AND HE SUGGESTED THE BUTTON THAT WILL PULL BACK THE WHEEL WHEN THE TRUCK WANDERS OUT OF THE LANE. BUT, IT WILL DO THAT WHEN IT'S IN FUNCTION OR WHEN I DISABLE IT. THE STEERING, I'VE BEEN TOLD, IS NOT MECHANICAL BUT ELECTRONIC. I'VE DRIVEN TRUCKS ALL MY LIFE, HAVING A CLASS 1 LICENSE YEARS AGO. 18 WHEELERS, ETC.. I'M 75. NEVER HAD THIS ISSUE WITH ANY VEHICLE. THIS IS DANGEROUS' MY WIFE COULD NOT DRIVE THIS VEHICLE. IT WOULD FREAK HER OUT. HAVING TO PULL THE VEHICLE OUT OF A TURN WHEN IT'S TRYING TO GO INTO ONCOMING TRAFFIC.
Additional Notes:
I'M HAVING AN ISSUE WITH THE STEERING ON MY NEW 2019 RAM 1500 NEW BODY LARAMIE LONGHORN. I NOW HAVE 10,000 MILES ON THE VEHICLE. I NOTICED THIS WHEN I FIRST OBTAINED DELIVERY. MOST OF MY DRIVING HAS BEEN ON RATHER STRAIGHT ROADS WITH A FEW CURVES. I'M IN COLORADO ON THE EAST SIDE OF THE MOUNTAINS. THIS WEEK WE TOOK A TRIP UP INTO THE MOUNTAINS. TOOK SOME BACK ROADS AND OFF THE INTERSTATE DRIVING. DROVE ABOUT 12 HOURS. WHEN TURNING THE WHEEL TO THE RIGHT FOR A CURVE IN THE ROAD, THE STEERING WHEEL CENTERS CORRECTLY, AS ALL VEHICLES WOULD THAT ARE ALIGNED PROPERLY. HOWEVER, A LEFT HAND CURVE AT JUST ABOUT ANY SPEED, HAS A CATCH IN IT. IT WILL WANT TO CONTINUE TURNING LEFT EVEN AFTER I'M OUT OF THE CURVE. IT'S AS IF THERE'S A HIGH SPOT IN A ROUND GEAR OR A TIGHT COG IN A GEAR. I HAVE TO PUT PRESSURE ON THE WHEEL TO PULL IT BACK. I'VE HAD THE ALIGNMENT CHECKED. I MENTIONED SOMETHING TO THE DEALER AFTER FIRST NOTICING IT, AND HE SUGGESTED THE BUTTON THAT WILL PULL BACK THE WHEEL WHEN THE TRUCK WANDERS OUT OF THE LANE. BUT, IT WILL DO THAT WHEN IT'S IN FUNCTION OR WHEN I DISABLE IT. THE STEERING, I'VE BEEN TOLD, IS NOT MECHANICAL BUT ELECTRONIC. I'VE DRIVEN TRUCKS ALL MY LIFE, HAVING A CLASS 1 LICENSE YEARS AGO. 18 WHEELERS, ETC.. I'M 75. NEVER HAD THIS ISSUE WITH ANY VEHICLE. THIS IS DANGEROUS' MY WIFE COULD NOT DRIVE THIS VEHICLE. IT WOULD FREAK HER OUT. HAVING TO PULL THE VEHICLE OUT OF A TURN WHEN IT'S TRYING TO GO INTO ONCOMING TRAFFIC.
Mfg Campaign: 11255580
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I'M HAVING AN ISSUE WITH THE STEERING ON MY NEW 2019 RAM 1500 NEW BODY LARAMIE LONGHORN. I NOW HAVE 10,000 MILES ON THE VEHICLE. I NOTICED THIS WHEN I FIRST OBTAINED DELIVERY. MOST OF MY DRIVING HAS BEEN ON RATHER STRAIGHT ROADS WITH A FEW CURVES. I'M IN COLORADO ON THE EAST SIDE OF THE MOUNTAINS. THIS WEEK WE TOOK A TRIP UP INTO THE MOUNTAINS. TOOK SOME PAVED BACK ROADS AND OFF THE INTERSTATE DRIVING. DROVE ABOUT 12 HOURS. WHEN TURNING THE WHEEL TO THE RIGHT FOR A CURVE IN THE ROAD, THE STEERING WHEEL CENTERS CORRECTLY, AS ALL VEHICLES WOULD THAT ARE ALIGNED PROPERLY. HOWEVER, A LEFT HAND CURVE AT JUST ABOUT ANY SPEED, HAS A CATCH IN IT. IT WILL WANT TO CONTINUE TURNING LEFT EVEN AFTER I'M OUT OF THE CURVE. IT'S AS IF THERE'S A HIGH SPOT IN A ROUND GEAR OR A TIGHT COG IN A GEAR. I HAVE TO PUT PRESSURE ON THE WHEEL TO PULL IT BACK. I'VE HAD THE ALIGNMENT CHECKED. I MENTIONED SOMETHING TO THE DEALER AFTER FIRST NOTICING IT, AND HE SUGGESTED THE BUTTON THAT WILL PULL BACK THE WHEEL WHEN THE TRUCK WANDERS OUT OF THE LANE. BUT, IT WILL DO THAT WHEN IT'S IN FUNCTION OR WHEN I DISABLE IT. THE STEERING, I'VE BEEN TOLD, IS NOT MECHANICAL BUT ELECTRONIC. I KNOW NOTHING ABOUT THAT TYPE OF STEERING. I'VE DRIVEN TRUCKS ALL MY LIFE, HAVING A CLASS 1 LICENSE YEARS AGO. 18 WHEELERS, ETC.. I'M 75. NEVER HAD THIS ISSUE WITH ANY VEHICLE. ANY ADVICE? I HAVE AN APPOINTMENT WITH THE DEALER SERVICE DEPARTMENT IN ABOUT 10 DAYS TO TAKE IT IN FOR A LOOK SEE. THIS IS DANGEROUS.. MY WIFE COULD NOT DRIVE THIS VEHICLE. IT WOULD FREAK HER OUT HAVING TO PULL THE STEERING BACK OUT OF ONCOMING TRAFFIC.
Corrective Action:
I'M HAVING AN ISSUE WITH THE STEERING ON MY NEW 2019 RAM 1500 NEW BODY LARAMIE LONGHORN. I NOW HAVE 10,000 MILES ON THE VEHICLE. I NOTICED THIS WHEN I FIRST OBTAINED DELIVERY. MOST OF MY DRIVING HAS BEEN ON RATHER STRAIGHT ROADS WITH A FEW CURVES. I'M IN COLORADO ON THE EAST SIDE OF THE MOUNTAINS. THIS WEEK WE TOOK A TRIP UP INTO THE MOUNTAINS. TOOK SOME PAVED BACK ROADS AND OFF THE INTERSTATE DRIVING. DROVE ABOUT 12 HOURS. WHEN TURNING THE WHEEL TO THE RIGHT FOR A CURVE IN THE ROAD, THE STEERING WHEEL CENTERS CORRECTLY, AS ALL VEHICLES WOULD THAT ARE ALIGNED PROPERLY. HOWEVER, A LEFT HAND CURVE AT JUST ABOUT ANY SPEED, HAS A CATCH IN IT. IT WILL WANT TO CONTINUE TURNING LEFT EVEN AFTER I'M OUT OF THE CURVE. IT'S AS IF THERE'S A HIGH SPOT IN A ROUND GEAR OR A TIGHT COG IN A GEAR. I HAVE TO PUT PRESSURE ON THE WHEEL TO PULL IT BACK. I'VE HAD THE ALIGNMENT CHECKED. I MENTIONED SOMETHING TO THE DEALER AFTER FIRST NOTICING IT, AND HE SUGGESTED THE BUTTON THAT WILL PULL BACK THE WHEEL WHEN THE TRUCK WANDERS OUT OF THE LANE. BUT, IT WILL DO THAT WHEN IT'S IN FUNCTION OR WHEN I DISABLE IT. THE STEERING, I'VE BEEN TOLD, IS NOT MECHANICAL BUT ELECTRONIC. I KNOW NOTHING ABOUT THAT TYPE OF STEERING. I'VE DRIVEN TRUCKS ALL MY LIFE, HAVING A CLASS 1 LICENSE YEARS AGO. 18 WHEELERS, ETC.. I'M 75. NEVER HAD THIS ISSUE WITH ANY VEHICLE. ANY ADVICE? I HAVE AN APPOINTMENT WITH THE DEALER SERVICE DEPARTMENT IN ABOUT 10 DAYS TO TAKE IT IN FOR A LOOK SEE. THIS IS DANGEROUS.. MY WIFE COULD NOT DRIVE THIS VEHICLE. IT WOULD FREAK HER OUT HAVING TO PULL THE STEERING BACK OUT OF ONCOMING TRAFFIC.
Additional Notes:
I'M HAVING AN ISSUE WITH THE STEERING ON MY NEW 2019 RAM 1500 NEW BODY LARAMIE LONGHORN. I NOW HAVE 10,000 MILES ON THE VEHICLE. I NOTICED THIS WHEN I FIRST OBTAINED DELIVERY. MOST OF MY DRIVING HAS BEEN ON RATHER STRAIGHT ROADS WITH A FEW CURVES. I'M IN COLORADO ON THE EAST SIDE OF THE MOUNTAINS. THIS WEEK WE TOOK A TRIP UP INTO THE MOUNTAINS. TOOK SOME PAVED BACK ROADS AND OFF THE INTERSTATE DRIVING. DROVE ABOUT 12 HOURS. WHEN TURNING THE WHEEL TO THE RIGHT FOR A CURVE IN THE ROAD, THE STEERING WHEEL CENTERS CORRECTLY, AS ALL VEHICLES WOULD THAT ARE ALIGNED PROPERLY. HOWEVER, A LEFT HAND CURVE AT JUST ABOUT ANY SPEED, HAS A CATCH IN IT. IT WILL WANT TO CONTINUE TURNING LEFT EVEN AFTER I'M OUT OF THE CURVE. IT'S AS IF THERE'S A HIGH SPOT IN A ROUND GEAR OR A TIGHT COG IN A GEAR. I HAVE TO PUT PRESSURE ON THE WHEEL TO PULL IT BACK. I'VE HAD THE ALIGNMENT CHECKED. I MENTIONED SOMETHING TO THE DEALER AFTER FIRST NOTICING IT, AND HE SUGGESTED THE BUTTON THAT WILL PULL BACK THE WHEEL WHEN THE TRUCK WANDERS OUT OF THE LANE. BUT, IT WILL DO THAT WHEN IT'S IN FUNCTION OR WHEN I DISABLE IT. THE STEERING, I'VE BEEN TOLD, IS NOT MECHANICAL BUT ELECTRONIC. I KNOW NOTHING ABOUT THAT TYPE OF STEERING. I'VE DRIVEN TRUCKS ALL MY LIFE, HAVING A CLASS 1 LICENSE YEARS AGO. 18 WHEELERS, ETC.. I'M 75. NEVER HAD THIS ISSUE WITH ANY VEHICLE. ANY ADVICE? I HAVE AN APPOINTMENT WITH THE DEALER SERVICE DEPARTMENT IN ABOUT 10 DAYS TO TAKE IT IN FOR A LOOK SEE. THIS IS DANGEROUS.. MY WIFE COULD NOT DRIVE THIS VEHICLE. IT WOULD FREAK HER OUT HAVING TO PULL THE STEERING BACK OUT OF ONCOMING TRAFFIC.
Mfg Campaign: 11255581
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2019 RAM 1500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 50 MPH, THE VEHICLE WAS STRUCK BY AN 18-WHEELER. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SOUGHT MEDICAL ATTENTION AT A LOCAL HOSPITAL FOR SHOULDER INJURIES. THE WHEREABOUTS OF THE OTHER DRIVER WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS LATER DEEMED DESTROYED. THE CONTACT RECEIVED A RECALL NOTICE THAT THERE WERE THREE UNKNOWN RECALLS ASSOCIATED WITH THE VEHICLE. THE RECALL REPAIRS WERE PERFORMED PRIOR TO THE CRASH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE AIR BAG FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNED A 2019 RAM 1500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 50 MPH, THE VEHICLE WAS STRUCK BY AN 18-WHEELER. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SOUGHT MEDICAL ATTENTION AT A LOCAL HOSPITAL FOR SHOULDER INJURIES. THE WHEREABOUTS OF THE OTHER DRIVER WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS LATER DEEMED DESTROYED. THE CONTACT RECEIVED A RECALL NOTICE THAT THERE WERE THREE UNKNOWN RECALLS ASSOCIATED WITH THE VEHICLE. THE RECALL REPAIRS WERE PERFORMED PRIOR TO THE CRASH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE AIR BAG FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNED A 2019 RAM 1500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 50 MPH, THE VEHICLE WAS STRUCK BY AN 18-WHEELER. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SOUGHT MEDICAL ATTENTION AT A LOCAL HOSPITAL FOR SHOULDER INJURIES. THE WHEREABOUTS OF THE OTHER DRIVER WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS LATER DEEMED DESTROYED. THE CONTACT RECEIVED A RECALL NOTICE THAT THERE WERE THREE UNKNOWN RECALLS ASSOCIATED WITH THE VEHICLE. THE RECALL REPAIRS WERE PERFORMED PRIOR TO THE CRASH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE AIR BAG FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Mfg Campaign: 11255177
Recall Date: Sep 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AFTER TRAVELING AT HIGHWAY SPEEDS, APPROXIMATELY 70 MPH, FOR 10 TO 20 MINUTES THE STEERING WILL STICK AT AROUND THE 1100 TO 1000 O'CLOCK POSITION DURING LEFT HAND TURNS ON INTERSTATES. IF LEFT ALONE THE STEERING WILL NOT REALIGN AT THE 12 O'CLOCK POSITION AND VEHICLE WILL CONTINUE TO VEER LEFT . YOU MUST MANUALLY STEER RIGHT PAST A NOTICEABLE DETENT IN THE STEERING PATH TO RETURN THE WHEEL TO CORRECT POSITION. THE LONGER YOU DRIVE THE MORE NOTICEABLE THE STICKING BECOMES AND MORE FORCE IS REQUIRED TO BRING THE WHEEL BACK TO CENTER. AS THE FORCE REQUIREMENT INCREASES THE INCREASE OF OVERCORRECTIONS OCCURS. THIS IS QUICKLY BECOMING VERY DANGEROUS. OF NOTE IS THE FACT THIS WILL NOT OCCUR BELOW HIGHWAY SPEEDS EVEN AFTER TRAVELING AT HIGHWAY SPEEDS FOR 20 MINUTES. ONCE YOU GO BELOW 60 THE MALFUNCTION WILL NOT DUPLICATE. THIS VEHICLE HAS HAD ALL REQUIRED RECALL REPAIRS FOR GROUND CABLE PRIOR TO PURCHASE. MAINTENANCE APPOINTMENT WITH DEALER IS SET WITHIN THE WEEK.
Corrective Action:
AFTER TRAVELING AT HIGHWAY SPEEDS, APPROXIMATELY 70 MPH, FOR 10 TO 20 MINUTES THE STEERING WILL STICK AT AROUND THE 1100 TO 1000 O'CLOCK POSITION DURING LEFT HAND TURNS ON INTERSTATES. IF LEFT ALONE THE STEERING WILL NOT REALIGN AT THE 12 O'CLOCK POSITION AND VEHICLE WILL CONTINUE TO VEER LEFT . YOU MUST MANUALLY STEER RIGHT PAST A NOTICEABLE DETENT IN THE STEERING PATH TO RETURN THE WHEEL TO CORRECT POSITION. THE LONGER YOU DRIVE THE MORE NOTICEABLE THE STICKING BECOMES AND MORE FORCE IS REQUIRED TO BRING THE WHEEL BACK TO CENTER. AS THE FORCE REQUIREMENT INCREASES THE INCREASE OF OVERCORRECTIONS OCCURS. THIS IS QUICKLY BECOMING VERY DANGEROUS. OF NOTE IS THE FACT THIS WILL NOT OCCUR BELOW HIGHWAY SPEEDS EVEN AFTER TRAVELING AT HIGHWAY SPEEDS FOR 20 MINUTES. ONCE YOU GO BELOW 60 THE MALFUNCTION WILL NOT DUPLICATE. THIS VEHICLE HAS HAD ALL REQUIRED RECALL REPAIRS FOR GROUND CABLE PRIOR TO PURCHASE. MAINTENANCE APPOINTMENT WITH DEALER IS SET WITHIN THE WEEK.
Additional Notes:
AFTER TRAVELING AT HIGHWAY SPEEDS, APPROXIMATELY 70 MPH, FOR 10 TO 20 MINUTES THE STEERING WILL STICK AT AROUND THE 1100 TO 1000 O'CLOCK POSITION DURING LEFT HAND TURNS ON INTERSTATES. IF LEFT ALONE THE STEERING WILL NOT REALIGN AT THE 12 O'CLOCK POSITION AND VEHICLE WILL CONTINUE TO VEER LEFT . YOU MUST MANUALLY STEER RIGHT PAST A NOTICEABLE DETENT IN THE STEERING PATH TO RETURN THE WHEEL TO CORRECT POSITION. THE LONGER YOU DRIVE THE MORE NOTICEABLE THE STICKING BECOMES AND MORE FORCE IS REQUIRED TO BRING THE WHEEL BACK TO CENTER. AS THE FORCE REQUIREMENT INCREASES THE INCREASE OF OVERCORRECTIONS OCCURS. THIS IS QUICKLY BECOMING VERY DANGEROUS. OF NOTE IS THE FACT THIS WILL NOT OCCUR BELOW HIGHWAY SPEEDS EVEN AFTER TRAVELING AT HIGHWAY SPEEDS FOR 20 MINUTES. ONCE YOU GO BELOW 60 THE MALFUNCTION WILL NOT DUPLICATE. THIS VEHICLE HAS HAD ALL REQUIRED RECALL REPAIRS FOR GROUND CABLE PRIOR TO PURCHASE. MAINTENANCE APPOINTMENT WITH DEALER IS SET WITHIN THE WEEK.
Mfg Campaign: 11254660
Recall Date: Sep 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE PURCHASED THE VEHICLE ON JUNE 12TH, 2019. AFTER MANY ELECTRICAL ISSUES WE TOOK IT TO AUTONATION FOR REPAIRS. ON AUGUST 27TH WE PICKED UP THE VEHICLE AND THEY SAID THE KEYFABS ON OUR BRAND NEW TRUCK WERE AFTERMARKET AND CAUSED OVER 120 CODES. DROVE THE VEHICLE ON I45 (FREEWAY) SOUTHBOUND FROM HOUSTON TX AND THE VEHICLE TURNED OFF WHILE IN MOTION. THIS COULD HAVE BEEN A VERY BAD ACCIDENT. DRIVING AT 60MPH AND ENGINE DYING. HAD TO HAVE VEHICLE TOWED TO TOMBALL DODGE WHERE WE PURCHASED VEHICLE. THE VEHICLE AGAIN HAD OVER 120 CODES ON IT. VEHICLE IS STILL THERE WEEKS LATER.
Corrective Action:
WE PURCHASED THE VEHICLE ON JUNE 12TH, 2019. AFTER MANY ELECTRICAL ISSUES WE TOOK IT TO AUTONATION FOR REPAIRS. ON AUGUST 27TH WE PICKED UP THE VEHICLE AND THEY SAID THE KEYFABS ON OUR BRAND NEW TRUCK WERE AFTERMARKET AND CAUSED OVER 120 CODES. DROVE THE VEHICLE ON I45 (FREEWAY) SOUTHBOUND FROM HOUSTON TX AND THE VEHICLE TURNED OFF WHILE IN MOTION. THIS COULD HAVE BEEN A VERY BAD ACCIDENT. DRIVING AT 60MPH AND ENGINE DYING. HAD TO HAVE VEHICLE TOWED TO TOMBALL DODGE WHERE WE PURCHASED VEHICLE. THE VEHICLE AGAIN HAD OVER 120 CODES ON IT. VEHICLE IS STILL THERE WEEKS LATER.
Additional Notes:
WE PURCHASED THE VEHICLE ON JUNE 12TH, 2019. AFTER MANY ELECTRICAL ISSUES WE TOOK IT TO AUTONATION FOR REPAIRS. ON AUGUST 27TH WE PICKED UP THE VEHICLE AND THEY SAID THE KEYFABS ON OUR BRAND NEW TRUCK WERE AFTERMARKET AND CAUSED OVER 120 CODES. DROVE THE VEHICLE ON I45 (FREEWAY) SOUTHBOUND FROM HOUSTON TX AND THE VEHICLE TURNED OFF WHILE IN MOTION. THIS COULD HAVE BEEN A VERY BAD ACCIDENT. DRIVING AT 60MPH AND ENGINE DYING. HAD TO HAVE VEHICLE TOWED TO TOMBALL DODGE WHERE WE PURCHASED VEHICLE. THE VEHICLE AGAIN HAD OVER 120 CODES ON IT. VEHICLE IS STILL THERE WEEKS LATER.
Mfg Campaign: 11254382
Recall Date: Sep 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WE PURCHASED THE VEHICLE ON JUNE 12TH, 2019. AFTER MANY ELECTRICAL ISSUES WE TOOK IT TO AUTONATION FOR REPAIRS. ON AUGUST 27TH WE PICKED UP THE VEHICLE AND THEY SAID THE KEYFABS ON OUR BRAND NEW TRUCK WERE AFTERMARKET AND CAUSED OVER 120 CODES. DROVE THE VEHICLE ON I45 (FREEWAY) SOUTHBOUND FROM HOUSTON TX AND THE VEHICLE TURNED OFF WHILE IN MOTION. THIS COULD HAVE BEEN A VERY BAD ACCIDENT. DRIVING AT 60MPH AND ENGINE DYING. HAD TO HAVE VEHICLE TOWED TO TOMBALL DODGE WHERE WE PURCHASED VEHICLE. THE VEHICLE AGAIN HAD OVER 120 CODES ON IT. VEHICLE IS STILL THERE WEEKS LATER.
Corrective Action:
WE PURCHASED THE VEHICLE ON JUNE 12TH, 2019. AFTER MANY ELECTRICAL ISSUES WE TOOK IT TO AUTONATION FOR REPAIRS. ON AUGUST 27TH WE PICKED UP THE VEHICLE AND THEY SAID THE KEYFABS ON OUR BRAND NEW TRUCK WERE AFTERMARKET AND CAUSED OVER 120 CODES. DROVE THE VEHICLE ON I45 (FREEWAY) SOUTHBOUND FROM HOUSTON TX AND THE VEHICLE TURNED OFF WHILE IN MOTION. THIS COULD HAVE BEEN A VERY BAD ACCIDENT. DRIVING AT 60MPH AND ENGINE DYING. HAD TO HAVE VEHICLE TOWED TO TOMBALL DODGE WHERE WE PURCHASED VEHICLE. THE VEHICLE AGAIN HAD OVER 120 CODES ON IT. VEHICLE IS STILL THERE WEEKS LATER.
Additional Notes:
WE PURCHASED THE VEHICLE ON JUNE 12TH, 2019. AFTER MANY ELECTRICAL ISSUES WE TOOK IT TO AUTONATION FOR REPAIRS. ON AUGUST 27TH WE PICKED UP THE VEHICLE AND THEY SAID THE KEYFABS ON OUR BRAND NEW TRUCK WERE AFTERMARKET AND CAUSED OVER 120 CODES. DROVE THE VEHICLE ON I45 (FREEWAY) SOUTHBOUND FROM HOUSTON TX AND THE VEHICLE TURNED OFF WHILE IN MOTION. THIS COULD HAVE BEEN A VERY BAD ACCIDENT. DRIVING AT 60MPH AND ENGINE DYING. HAD TO HAVE VEHICLE TOWED TO TOMBALL DODGE WHERE WE PURCHASED VEHICLE. THE VEHICLE AGAIN HAD OVER 120 CODES ON IT. VEHICLE IS STILL THERE WEEKS LATER.
Mfg Campaign: 11254382
Recall Date: Sep 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WE PURCHASED THE VEHICLE ON JUNE 12TH, 2019. AFTER MANY ELECTRICAL ISSUES WE TOOK IT TO AUTONATION FOR REPAIRS. ON AUGUST 27TH WE PICKED UP THE VEHICLE AND THEY SAID THE KEYFABS ON OUR BRAND NEW TRUCK WERE AFTERMARKET AND CAUSED OVER 120 CODES. DROVE THE VEHICLE ON I45 (FREEWAY) SOUTHBOUND FROM HOUSTON TX AND THE VEHICLE TURNED OFF WHILE IN MOTION. THIS COULD HAVE BEEN A VERY BAD ACCIDENT. DRIVING AT 60MPH AND ENGINE DYING. HAD TO HAVE VEHICLE TOWED TO TOMBALL DODGE WHERE WE PURCHASED VEHICLE. THE VEHICLE AGAIN HAD OVER 120 CODES ON IT. VEHICLE IS STILL THERE WEEKS LATER.
Corrective Action:
WE PURCHASED THE VEHICLE ON JUNE 12TH, 2019. AFTER MANY ELECTRICAL ISSUES WE TOOK IT TO AUTONATION FOR REPAIRS. ON AUGUST 27TH WE PICKED UP THE VEHICLE AND THEY SAID THE KEYFABS ON OUR BRAND NEW TRUCK WERE AFTERMARKET AND CAUSED OVER 120 CODES. DROVE THE VEHICLE ON I45 (FREEWAY) SOUTHBOUND FROM HOUSTON TX AND THE VEHICLE TURNED OFF WHILE IN MOTION. THIS COULD HAVE BEEN A VERY BAD ACCIDENT. DRIVING AT 60MPH AND ENGINE DYING. HAD TO HAVE VEHICLE TOWED TO TOMBALL DODGE WHERE WE PURCHASED VEHICLE. THE VEHICLE AGAIN HAD OVER 120 CODES ON IT. VEHICLE IS STILL THERE WEEKS LATER.
Additional Notes:
WE PURCHASED THE VEHICLE ON JUNE 12TH, 2019. AFTER MANY ELECTRICAL ISSUES WE TOOK IT TO AUTONATION FOR REPAIRS. ON AUGUST 27TH WE PICKED UP THE VEHICLE AND THEY SAID THE KEYFABS ON OUR BRAND NEW TRUCK WERE AFTERMARKET AND CAUSED OVER 120 CODES. DROVE THE VEHICLE ON I45 (FREEWAY) SOUTHBOUND FROM HOUSTON TX AND THE VEHICLE TURNED OFF WHILE IN MOTION. THIS COULD HAVE BEEN A VERY BAD ACCIDENT. DRIVING AT 60MPH AND ENGINE DYING. HAD TO HAVE VEHICLE TOWED TO TOMBALL DODGE WHERE WE PURCHASED VEHICLE. THE VEHICLE AGAIN HAD OVER 120 CODES ON IT. VEHICLE IS STILL THERE WEEKS LATER.
Mfg Campaign: 11254382
Recall Date: Sep 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FEELS LIKE THE STEERING IS STICKING WHEN TURNING LEFT AND RIGHT WHEN TURNING.
Corrective Action:
FEELS LIKE THE STEERING IS STICKING WHEN TURNING LEFT AND RIGHT WHEN TURNING.
Additional Notes:
FEELS LIKE THE STEERING IS STICKING WHEN TURNING LEFT AND RIGHT WHEN TURNING.
Mfg Campaign: 11252938
Recall Date: Sep 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INSTRUMENT CLUSTER WORKS ONLY SOMETIMES ON MY 2019 DODGE RAM 1500 ONLY HAS 28,000 MILES CAN'T SEE MY DIGITAL SPEEDOMETER GAUGES FUEL INFORMATION OR CRUISE CONTROL SETTINGS ONLY COMES ON WHEN IT WANTS TO
Corrective Action:
INSTRUMENT CLUSTER WORKS ONLY SOMETIMES ON MY 2019 DODGE RAM 1500 ONLY HAS 28,000 MILES CAN'T SEE MY DIGITAL SPEEDOMETER GAUGES FUEL INFORMATION OR CRUISE CONTROL SETTINGS ONLY COMES ON WHEN IT WANTS TO
Additional Notes:
INSTRUMENT CLUSTER WORKS ONLY SOMETIMES ON MY 2019 DODGE RAM 1500 ONLY HAS 28,000 MILES CAN'T SEE MY DIGITAL SPEEDOMETER GAUGES FUEL INFORMATION OR CRUISE CONTROL SETTINGS ONLY COMES ON WHEN IT WANTS TO
Mfg Campaign: 11253055
Recall Date: Sep 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUG 6TH- DRIVING ON HWY, AND PARKING LIGHT AND BRAKE LIGHT FLASHING. STOPPED MY TRUCK AND BRAKES LOCKED UP. HAD TRUCK TOWED TO DEALER NEXT DAY, AND SERVICE DEPT SAID MY CALIPER DISC BRAKE WENT BAD! THEY REPLACED IT. ALMOST A MONTH LATER ON SEPT 1ST 2019, IT HAPPENED AGAIN WHILE I WAS DRIVING! MY HUSBAND WAS FOLLOWING ME, AND SAW SPARKS. STOPPED TRUCK AND BREAKS LOCKED UP AGAIN! HAVING IT TOWED TO SHOP AGAIN ON TUES SEPT 3RD BEING THEY WERE CLOSED FOR LABOR DAY. SINCE I BOUGHT THIS TRUCK 1 YEAR AGO, IV HAD BRAKE PROBLEM ALL ALONG, AND NUMEROUS TIMES IN THE SHOP FOR IT. THEY HAVE REPLACED AND TURNED MY ROTERS 2 TIMES ALREADY, AND THAT HAS NOT HELPED.
Corrective Action:
AUG 6TH- DRIVING ON HWY, AND PARKING LIGHT AND BRAKE LIGHT FLASHING. STOPPED MY TRUCK AND BRAKES LOCKED UP. HAD TRUCK TOWED TO DEALER NEXT DAY, AND SERVICE DEPT SAID MY CALIPER DISC BRAKE WENT BAD! THEY REPLACED IT. ALMOST A MONTH LATER ON SEPT 1ST 2019, IT HAPPENED AGAIN WHILE I WAS DRIVING! MY HUSBAND WAS FOLLOWING ME, AND SAW SPARKS. STOPPED TRUCK AND BREAKS LOCKED UP AGAIN! HAVING IT TOWED TO SHOP AGAIN ON TUES SEPT 3RD BEING THEY WERE CLOSED FOR LABOR DAY. SINCE I BOUGHT THIS TRUCK 1 YEAR AGO, IV HAD BRAKE PROBLEM ALL ALONG, AND NUMEROUS TIMES IN THE SHOP FOR IT. THEY HAVE REPLACED AND TURNED MY ROTERS 2 TIMES ALREADY, AND THAT HAS NOT HELPED.
Additional Notes:
AUG 6TH- DRIVING ON HWY, AND PARKING LIGHT AND BRAKE LIGHT FLASHING. STOPPED MY TRUCK AND BRAKES LOCKED UP. HAD TRUCK TOWED TO DEALER NEXT DAY, AND SERVICE DEPT SAID MY CALIPER DISC BRAKE WENT BAD! THEY REPLACED IT. ALMOST A MONTH LATER ON SEPT 1ST 2019, IT HAPPENED AGAIN WHILE I WAS DRIVING! MY HUSBAND WAS FOLLOWING ME, AND SAW SPARKS. STOPPED TRUCK AND BREAKS LOCKED UP AGAIN! HAVING IT TOWED TO SHOP AGAIN ON TUES SEPT 3RD BEING THEY WERE CLOSED FOR LABOR DAY. SINCE I BOUGHT THIS TRUCK 1 YEAR AGO, IV HAD BRAKE PROBLEM ALL ALONG, AND NUMEROUS TIMES IN THE SHOP FOR IT. THEY HAVE REPLACED AND TURNED MY ROTERS 2 TIMES ALREADY, AND THAT HAS NOT HELPED.
Mfg Campaign: 11252792
Recall Date: Sep 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.
Mfg Campaign: 11252382
Recall Date: Aug 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.
Mfg Campaign: 11252382
Recall Date: Aug 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.
Mfg Campaign: 11252382
Recall Date: Aug 30, 2019
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