Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I OWN A 2019 RAM 1500 AND THE INSTRUMENT CLUSTER HAS STOPPED ILLUMINATING. I CONDUCTED INTERNET RESEARCH AND LEARNED THERE IS A PENDING RECALL FOR 1... YES 1 RAM TRUCK IN THE US WITH THIS ISSUE. EUREKA, I THINK I'VE LOCATED IT! I CALLED THE RECALL PHONE NUMBER FOR FCA AND EXPLAINED THE SITUATION. THE CALL TAKER WAS UNABLE TO COMPREHEND THE ISSUE AND REPEATEDLY TOLD ME I COULD NOT SPEAK WITH A MANAGER. THE CALL TAKER HUNG UP ON ME. I CALLED BACK AND SPOKE TO A DIFFERENT REPRESENTATIVE AND SHE WOULD NOT ALLOW ME TO SPEAK TO A MANAGER EITHER. THIS ISSUE IS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 19V556000. I NEED THIS RECALL TO BE ISSUED QUICKLY SO IT CAN BE FIXED. ACCORDING TO VARIOUS SITES, THE OWNER (I ASSUME ME) WILL BE NOTIFIED IN EARLY SEPTEMBER. MAYBE WE CAN JUST TAKE CARE OF THIS NOW. I AM CONCERNED WITH THE INSTRUMENT CLUSTER ISSUE SINCE IT IS THE DISPLAY CENTER FOR MY ODOMETER, AND ALL OTHER WARNING SYSTEMS ON THE VEHICLE. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP FOR PERIODIC ILLUMINATED CHECK ENGINE LIGHTS. THE FIRST TIME I WAS TOLD THAT THE TRUCK HAD NO RECORD OF THE CHECK ENGINE LIGHT EVER BEING ILLUMINATED. I TOOK IT BACK AFTER MORE ILLUMINATIONS KEPT CONTINUING. THE DEALERSHIP KEPT THE TRUCK FOR A WEEK AND WERE FINALLY ABLE TO TROUBLESHOOT THE ISSUE. I HAVE ALSO HAD ISSUES WITH MY RATHER LARGE RADIO SCREEN FAILING TO TURN ON AND / OR WORK. ADDITIONALLY, THE BRAKES SQUEAL LIKE CRAZY. THE DEALERSHIP WAS UNABLE TO FIX THIS ISSUE AND SAID IT WAS JUST BRAKE DUST. THE VEHICLE HAD ONLY 2,000 OR SO MILES ON IT AT THE TIME. I BELIEVE MY TRUCK ONLY HAS ABOUT 3,200 MILES ON IT RIGHT NOW, BUT I CANNOT REALLY TELL BECAUSE I CANT' SEE THE ODOMETER. I HAVE READ VARIOUS COMPLAINTS ON THIS SITE REGARDING THIS MODEL AND MANY OF THEM APPLY TO ME AS WELL.
Corrective Action:
I OWN A 2019 RAM 1500 AND THE INSTRUMENT CLUSTER HAS STOPPED ILLUMINATING. I CONDUCTED INTERNET RESEARCH AND LEARNED THERE IS A PENDING RECALL FOR 1... YES 1 RAM TRUCK IN THE US WITH THIS ISSUE. EUREKA, I THINK I'VE LOCATED IT! I CALLED THE RECALL PHONE NUMBER FOR FCA AND EXPLAINED THE SITUATION. THE CALL TAKER WAS UNABLE TO COMPREHEND THE ISSUE AND REPEATEDLY TOLD ME I COULD NOT SPEAK WITH A MANAGER. THE CALL TAKER HUNG UP ON ME. I CALLED BACK AND SPOKE TO A DIFFERENT REPRESENTATIVE AND SHE WOULD NOT ALLOW ME TO SPEAK TO A MANAGER EITHER. THIS ISSUE IS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 19V556000. I NEED THIS RECALL TO BE ISSUED QUICKLY SO IT CAN BE FIXED. ACCORDING TO VARIOUS SITES, THE OWNER (I ASSUME ME) WILL BE NOTIFIED IN EARLY SEPTEMBER. MAYBE WE CAN JUST TAKE CARE OF THIS NOW. I AM CONCERNED WITH THE INSTRUMENT CLUSTER ISSUE SINCE IT IS THE DISPLAY CENTER FOR MY ODOMETER, AND ALL OTHER WARNING SYSTEMS ON THE VEHICLE. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP FOR PERIODIC ILLUMINATED CHECK ENGINE LIGHTS. THE FIRST TIME I WAS TOLD THAT THE TRUCK HAD NO RECORD OF THE CHECK ENGINE LIGHT EVER BEING ILLUMINATED. I TOOK IT BACK AFTER MORE ILLUMINATIONS KEPT CONTINUING. THE DEALERSHIP KEPT THE TRUCK FOR A WEEK AND WERE FINALLY ABLE TO TROUBLESHOOT THE ISSUE. I HAVE ALSO HAD ISSUES WITH MY RATHER LARGE RADIO SCREEN FAILING TO TURN ON AND / OR WORK. ADDITIONALLY, THE BRAKES SQUEAL LIKE CRAZY. THE DEALERSHIP WAS UNABLE TO FIX THIS ISSUE AND SAID IT WAS JUST BRAKE DUST. THE VEHICLE HAD ONLY 2,000 OR SO MILES ON IT AT THE TIME. I BELIEVE MY TRUCK ONLY HAS ABOUT 3,200 MILES ON IT RIGHT NOW, BUT I CANNOT REALLY TELL BECAUSE I CANT' SEE THE ODOMETER. I HAVE READ VARIOUS COMPLAINTS ON THIS SITE REGARDING THIS MODEL AND MANY OF THEM APPLY TO ME AS WELL.
Additional Notes:
I OWN A 2019 RAM 1500 AND THE INSTRUMENT CLUSTER HAS STOPPED ILLUMINATING. I CONDUCTED INTERNET RESEARCH AND LEARNED THERE IS A PENDING RECALL FOR 1... YES 1 RAM TRUCK IN THE US WITH THIS ISSUE. EUREKA, I THINK I'VE LOCATED IT! I CALLED THE RECALL PHONE NUMBER FOR FCA AND EXPLAINED THE SITUATION. THE CALL TAKER WAS UNABLE TO COMPREHEND THE ISSUE AND REPEATEDLY TOLD ME I COULD NOT SPEAK WITH A MANAGER. THE CALL TAKER HUNG UP ON ME. I CALLED BACK AND SPOKE TO A DIFFERENT REPRESENTATIVE AND SHE WOULD NOT ALLOW ME TO SPEAK TO A MANAGER EITHER. THIS ISSUE IS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 19V556000. I NEED THIS RECALL TO BE ISSUED QUICKLY SO IT CAN BE FIXED. ACCORDING TO VARIOUS SITES, THE OWNER (I ASSUME ME) WILL BE NOTIFIED IN EARLY SEPTEMBER. MAYBE WE CAN JUST TAKE CARE OF THIS NOW. I AM CONCERNED WITH THE INSTRUMENT CLUSTER ISSUE SINCE IT IS THE DISPLAY CENTER FOR MY ODOMETER, AND ALL OTHER WARNING SYSTEMS ON THE VEHICLE. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP FOR PERIODIC ILLUMINATED CHECK ENGINE LIGHTS. THE FIRST TIME I WAS TOLD THAT THE TRUCK HAD NO RECORD OF THE CHECK ENGINE LIGHT EVER BEING ILLUMINATED. I TOOK IT BACK AFTER MORE ILLUMINATIONS KEPT CONTINUING. THE DEALERSHIP KEPT THE TRUCK FOR A WEEK AND WERE FINALLY ABLE TO TROUBLESHOOT THE ISSUE. I HAVE ALSO HAD ISSUES WITH MY RATHER LARGE RADIO SCREEN FAILING TO TURN ON AND / OR WORK. ADDITIONALLY, THE BRAKES SQUEAL LIKE CRAZY. THE DEALERSHIP WAS UNABLE TO FIX THIS ISSUE AND SAID IT WAS JUST BRAKE DUST. THE VEHICLE HAD ONLY 2,000 OR SO MILES ON IT AT THE TIME. I BELIEVE MY TRUCK ONLY HAS ABOUT 3,200 MILES ON IT RIGHT NOW, BUT I CANNOT REALLY TELL BECAUSE I CANT' SEE THE ODOMETER. I HAVE READ VARIOUS COMPLAINTS ON THIS SITE REGARDING THIS MODEL AND MANY OF THEM APPLY TO ME AS WELL.
Mfg Campaign: 11251866
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I OWN A 2019 RAM 1500 AND THE INSTRUMENT CLUSTER HAS STOPPED ILLUMINATING. I CONDUCTED INTERNET RESEARCH AND LEARNED THERE IS A PENDING RECALL FOR 1... YES 1 RAM TRUCK IN THE US WITH THIS ISSUE. EUREKA, I THINK I'VE LOCATED IT! I CALLED THE RECALL PHONE NUMBER FOR FCA AND EXPLAINED THE SITUATION. THE CALL TAKER WAS UNABLE TO COMPREHEND THE ISSUE AND REPEATEDLY TOLD ME I COULD NOT SPEAK WITH A MANAGER. THE CALL TAKER HUNG UP ON ME. I CALLED BACK AND SPOKE TO A DIFFERENT REPRESENTATIVE AND SHE WOULD NOT ALLOW ME TO SPEAK TO A MANAGER EITHER. THIS ISSUE IS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 19V556000. I NEED THIS RECALL TO BE ISSUED QUICKLY SO IT CAN BE FIXED. ACCORDING TO VARIOUS SITES, THE OWNER (I ASSUME ME) WILL BE NOTIFIED IN EARLY SEPTEMBER. MAYBE WE CAN JUST TAKE CARE OF THIS NOW. I AM CONCERNED WITH THE INSTRUMENT CLUSTER ISSUE SINCE IT IS THE DISPLAY CENTER FOR MY ODOMETER, AND ALL OTHER WARNING SYSTEMS ON THE VEHICLE. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP FOR PERIODIC ILLUMINATED CHECK ENGINE LIGHTS. THE FIRST TIME I WAS TOLD THAT THE TRUCK HAD NO RECORD OF THE CHECK ENGINE LIGHT EVER BEING ILLUMINATED. I TOOK IT BACK AFTER MORE ILLUMINATIONS KEPT CONTINUING. THE DEALERSHIP KEPT THE TRUCK FOR A WEEK AND WERE FINALLY ABLE TO TROUBLESHOOT THE ISSUE. I HAVE ALSO HAD ISSUES WITH MY RATHER LARGE RADIO SCREEN FAILING TO TURN ON AND / OR WORK. ADDITIONALLY, THE BRAKES SQUEAL LIKE CRAZY. THE DEALERSHIP WAS UNABLE TO FIX THIS ISSUE AND SAID IT WAS JUST BRAKE DUST. THE VEHICLE HAD ONLY 2,000 OR SO MILES ON IT AT THE TIME. I BELIEVE MY TRUCK ONLY HAS ABOUT 3,200 MILES ON IT RIGHT NOW, BUT I CANNOT REALLY TELL BECAUSE I CANT' SEE THE ODOMETER. I HAVE READ VARIOUS COMPLAINTS ON THIS SITE REGARDING THIS MODEL AND MANY OF THEM APPLY TO ME AS WELL.
Corrective Action:
I OWN A 2019 RAM 1500 AND THE INSTRUMENT CLUSTER HAS STOPPED ILLUMINATING. I CONDUCTED INTERNET RESEARCH AND LEARNED THERE IS A PENDING RECALL FOR 1... YES 1 RAM TRUCK IN THE US WITH THIS ISSUE. EUREKA, I THINK I'VE LOCATED IT! I CALLED THE RECALL PHONE NUMBER FOR FCA AND EXPLAINED THE SITUATION. THE CALL TAKER WAS UNABLE TO COMPREHEND THE ISSUE AND REPEATEDLY TOLD ME I COULD NOT SPEAK WITH A MANAGER. THE CALL TAKER HUNG UP ON ME. I CALLED BACK AND SPOKE TO A DIFFERENT REPRESENTATIVE AND SHE WOULD NOT ALLOW ME TO SPEAK TO A MANAGER EITHER. THIS ISSUE IS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 19V556000. I NEED THIS RECALL TO BE ISSUED QUICKLY SO IT CAN BE FIXED. ACCORDING TO VARIOUS SITES, THE OWNER (I ASSUME ME) WILL BE NOTIFIED IN EARLY SEPTEMBER. MAYBE WE CAN JUST TAKE CARE OF THIS NOW. I AM CONCERNED WITH THE INSTRUMENT CLUSTER ISSUE SINCE IT IS THE DISPLAY CENTER FOR MY ODOMETER, AND ALL OTHER WARNING SYSTEMS ON THE VEHICLE. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP FOR PERIODIC ILLUMINATED CHECK ENGINE LIGHTS. THE FIRST TIME I WAS TOLD THAT THE TRUCK HAD NO RECORD OF THE CHECK ENGINE LIGHT EVER BEING ILLUMINATED. I TOOK IT BACK AFTER MORE ILLUMINATIONS KEPT CONTINUING. THE DEALERSHIP KEPT THE TRUCK FOR A WEEK AND WERE FINALLY ABLE TO TROUBLESHOOT THE ISSUE. I HAVE ALSO HAD ISSUES WITH MY RATHER LARGE RADIO SCREEN FAILING TO TURN ON AND / OR WORK. ADDITIONALLY, THE BRAKES SQUEAL LIKE CRAZY. THE DEALERSHIP WAS UNABLE TO FIX THIS ISSUE AND SAID IT WAS JUST BRAKE DUST. THE VEHICLE HAD ONLY 2,000 OR SO MILES ON IT AT THE TIME. I BELIEVE MY TRUCK ONLY HAS ABOUT 3,200 MILES ON IT RIGHT NOW, BUT I CANNOT REALLY TELL BECAUSE I CANT' SEE THE ODOMETER. I HAVE READ VARIOUS COMPLAINTS ON THIS SITE REGARDING THIS MODEL AND MANY OF THEM APPLY TO ME AS WELL.
Additional Notes:
I OWN A 2019 RAM 1500 AND THE INSTRUMENT CLUSTER HAS STOPPED ILLUMINATING. I CONDUCTED INTERNET RESEARCH AND LEARNED THERE IS A PENDING RECALL FOR 1... YES 1 RAM TRUCK IN THE US WITH THIS ISSUE. EUREKA, I THINK I'VE LOCATED IT! I CALLED THE RECALL PHONE NUMBER FOR FCA AND EXPLAINED THE SITUATION. THE CALL TAKER WAS UNABLE TO COMPREHEND THE ISSUE AND REPEATEDLY TOLD ME I COULD NOT SPEAK WITH A MANAGER. THE CALL TAKER HUNG UP ON ME. I CALLED BACK AND SPOKE TO A DIFFERENT REPRESENTATIVE AND SHE WOULD NOT ALLOW ME TO SPEAK TO A MANAGER EITHER. THIS ISSUE IS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 19V556000. I NEED THIS RECALL TO BE ISSUED QUICKLY SO IT CAN BE FIXED. ACCORDING TO VARIOUS SITES, THE OWNER (I ASSUME ME) WILL BE NOTIFIED IN EARLY SEPTEMBER. MAYBE WE CAN JUST TAKE CARE OF THIS NOW. I AM CONCERNED WITH THE INSTRUMENT CLUSTER ISSUE SINCE IT IS THE DISPLAY CENTER FOR MY ODOMETER, AND ALL OTHER WARNING SYSTEMS ON THE VEHICLE. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP FOR PERIODIC ILLUMINATED CHECK ENGINE LIGHTS. THE FIRST TIME I WAS TOLD THAT THE TRUCK HAD NO RECORD OF THE CHECK ENGINE LIGHT EVER BEING ILLUMINATED. I TOOK IT BACK AFTER MORE ILLUMINATIONS KEPT CONTINUING. THE DEALERSHIP KEPT THE TRUCK FOR A WEEK AND WERE FINALLY ABLE TO TROUBLESHOOT THE ISSUE. I HAVE ALSO HAD ISSUES WITH MY RATHER LARGE RADIO SCREEN FAILING TO TURN ON AND / OR WORK. ADDITIONALLY, THE BRAKES SQUEAL LIKE CRAZY. THE DEALERSHIP WAS UNABLE TO FIX THIS ISSUE AND SAID IT WAS JUST BRAKE DUST. THE VEHICLE HAD ONLY 2,000 OR SO MILES ON IT AT THE TIME. I BELIEVE MY TRUCK ONLY HAS ABOUT 3,200 MILES ON IT RIGHT NOW, BUT I CANNOT REALLY TELL BECAUSE I CANT' SEE THE ODOMETER. I HAVE READ VARIOUS COMPLAINTS ON THIS SITE REGARDING THIS MODEL AND MANY OF THEM APPLY TO ME AS WELL.
Mfg Campaign: 11251866
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I OWN A 2019 RAM 1500 AND THE INSTRUMENT CLUSTER HAS STOPPED ILLUMINATING. I CONDUCTED INTERNET RESEARCH AND LEARNED THERE IS A PENDING RECALL FOR 1... YES 1 RAM TRUCK IN THE US WITH THIS ISSUE. EUREKA, I THINK I'VE LOCATED IT! I CALLED THE RECALL PHONE NUMBER FOR FCA AND EXPLAINED THE SITUATION. THE CALL TAKER WAS UNABLE TO COMPREHEND THE ISSUE AND REPEATEDLY TOLD ME I COULD NOT SPEAK WITH A MANAGER. THE CALL TAKER HUNG UP ON ME. I CALLED BACK AND SPOKE TO A DIFFERENT REPRESENTATIVE AND SHE WOULD NOT ALLOW ME TO SPEAK TO A MANAGER EITHER. THIS ISSUE IS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 19V556000. I NEED THIS RECALL TO BE ISSUED QUICKLY SO IT CAN BE FIXED. ACCORDING TO VARIOUS SITES, THE OWNER (I ASSUME ME) WILL BE NOTIFIED IN EARLY SEPTEMBER. MAYBE WE CAN JUST TAKE CARE OF THIS NOW. I AM CONCERNED WITH THE INSTRUMENT CLUSTER ISSUE SINCE IT IS THE DISPLAY CENTER FOR MY ODOMETER, AND ALL OTHER WARNING SYSTEMS ON THE VEHICLE. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP FOR PERIODIC ILLUMINATED CHECK ENGINE LIGHTS. THE FIRST TIME I WAS TOLD THAT THE TRUCK HAD NO RECORD OF THE CHECK ENGINE LIGHT EVER BEING ILLUMINATED. I TOOK IT BACK AFTER MORE ILLUMINATIONS KEPT CONTINUING. THE DEALERSHIP KEPT THE TRUCK FOR A WEEK AND WERE FINALLY ABLE TO TROUBLESHOOT THE ISSUE. I HAVE ALSO HAD ISSUES WITH MY RATHER LARGE RADIO SCREEN FAILING TO TURN ON AND / OR WORK. ADDITIONALLY, THE BRAKES SQUEAL LIKE CRAZY. THE DEALERSHIP WAS UNABLE TO FIX THIS ISSUE AND SAID IT WAS JUST BRAKE DUST. THE VEHICLE HAD ONLY 2,000 OR SO MILES ON IT AT THE TIME. I BELIEVE MY TRUCK ONLY HAS ABOUT 3,200 MILES ON IT RIGHT NOW, BUT I CANNOT REALLY TELL BECAUSE I CANT' SEE THE ODOMETER. I HAVE READ VARIOUS COMPLAINTS ON THIS SITE REGARDING THIS MODEL AND MANY OF THEM APPLY TO ME AS WELL.
Corrective Action:
I OWN A 2019 RAM 1500 AND THE INSTRUMENT CLUSTER HAS STOPPED ILLUMINATING. I CONDUCTED INTERNET RESEARCH AND LEARNED THERE IS A PENDING RECALL FOR 1... YES 1 RAM TRUCK IN THE US WITH THIS ISSUE. EUREKA, I THINK I'VE LOCATED IT! I CALLED THE RECALL PHONE NUMBER FOR FCA AND EXPLAINED THE SITUATION. THE CALL TAKER WAS UNABLE TO COMPREHEND THE ISSUE AND REPEATEDLY TOLD ME I COULD NOT SPEAK WITH A MANAGER. THE CALL TAKER HUNG UP ON ME. I CALLED BACK AND SPOKE TO A DIFFERENT REPRESENTATIVE AND SHE WOULD NOT ALLOW ME TO SPEAK TO A MANAGER EITHER. THIS ISSUE IS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 19V556000. I NEED THIS RECALL TO BE ISSUED QUICKLY SO IT CAN BE FIXED. ACCORDING TO VARIOUS SITES, THE OWNER (I ASSUME ME) WILL BE NOTIFIED IN EARLY SEPTEMBER. MAYBE WE CAN JUST TAKE CARE OF THIS NOW. I AM CONCERNED WITH THE INSTRUMENT CLUSTER ISSUE SINCE IT IS THE DISPLAY CENTER FOR MY ODOMETER, AND ALL OTHER WARNING SYSTEMS ON THE VEHICLE. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP FOR PERIODIC ILLUMINATED CHECK ENGINE LIGHTS. THE FIRST TIME I WAS TOLD THAT THE TRUCK HAD NO RECORD OF THE CHECK ENGINE LIGHT EVER BEING ILLUMINATED. I TOOK IT BACK AFTER MORE ILLUMINATIONS KEPT CONTINUING. THE DEALERSHIP KEPT THE TRUCK FOR A WEEK AND WERE FINALLY ABLE TO TROUBLESHOOT THE ISSUE. I HAVE ALSO HAD ISSUES WITH MY RATHER LARGE RADIO SCREEN FAILING TO TURN ON AND / OR WORK. ADDITIONALLY, THE BRAKES SQUEAL LIKE CRAZY. THE DEALERSHIP WAS UNABLE TO FIX THIS ISSUE AND SAID IT WAS JUST BRAKE DUST. THE VEHICLE HAD ONLY 2,000 OR SO MILES ON IT AT THE TIME. I BELIEVE MY TRUCK ONLY HAS ABOUT 3,200 MILES ON IT RIGHT NOW, BUT I CANNOT REALLY TELL BECAUSE I CANT' SEE THE ODOMETER. I HAVE READ VARIOUS COMPLAINTS ON THIS SITE REGARDING THIS MODEL AND MANY OF THEM APPLY TO ME AS WELL.
Additional Notes:
I OWN A 2019 RAM 1500 AND THE INSTRUMENT CLUSTER HAS STOPPED ILLUMINATING. I CONDUCTED INTERNET RESEARCH AND LEARNED THERE IS A PENDING RECALL FOR 1... YES 1 RAM TRUCK IN THE US WITH THIS ISSUE. EUREKA, I THINK I'VE LOCATED IT! I CALLED THE RECALL PHONE NUMBER FOR FCA AND EXPLAINED THE SITUATION. THE CALL TAKER WAS UNABLE TO COMPREHEND THE ISSUE AND REPEATEDLY TOLD ME I COULD NOT SPEAK WITH A MANAGER. THE CALL TAKER HUNG UP ON ME. I CALLED BACK AND SPOKE TO A DIFFERENT REPRESENTATIVE AND SHE WOULD NOT ALLOW ME TO SPEAK TO A MANAGER EITHER. THIS ISSUE IS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 19V556000. I NEED THIS RECALL TO BE ISSUED QUICKLY SO IT CAN BE FIXED. ACCORDING TO VARIOUS SITES, THE OWNER (I ASSUME ME) WILL BE NOTIFIED IN EARLY SEPTEMBER. MAYBE WE CAN JUST TAKE CARE OF THIS NOW. I AM CONCERNED WITH THE INSTRUMENT CLUSTER ISSUE SINCE IT IS THE DISPLAY CENTER FOR MY ODOMETER, AND ALL OTHER WARNING SYSTEMS ON THE VEHICLE. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP FOR PERIODIC ILLUMINATED CHECK ENGINE LIGHTS. THE FIRST TIME I WAS TOLD THAT THE TRUCK HAD NO RECORD OF THE CHECK ENGINE LIGHT EVER BEING ILLUMINATED. I TOOK IT BACK AFTER MORE ILLUMINATIONS KEPT CONTINUING. THE DEALERSHIP KEPT THE TRUCK FOR A WEEK AND WERE FINALLY ABLE TO TROUBLESHOOT THE ISSUE. I HAVE ALSO HAD ISSUES WITH MY RATHER LARGE RADIO SCREEN FAILING TO TURN ON AND / OR WORK. ADDITIONALLY, THE BRAKES SQUEAL LIKE CRAZY. THE DEALERSHIP WAS UNABLE TO FIX THIS ISSUE AND SAID IT WAS JUST BRAKE DUST. THE VEHICLE HAD ONLY 2,000 OR SO MILES ON IT AT THE TIME. I BELIEVE MY TRUCK ONLY HAS ABOUT 3,200 MILES ON IT RIGHT NOW, BUT I CANNOT REALLY TELL BECAUSE I CANT' SEE THE ODOMETER. I HAVE READ VARIOUS COMPLAINTS ON THIS SITE REGARDING THIS MODEL AND MANY OF THEM APPLY TO ME AS WELL.
Mfg Campaign: 11251866
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE MY 2019 RAM 1500 IS IN MOTION, IT HAS A PULL / DRIFT TO THE RIGHT. THE PULL / DRIFT TO THE RIGHT OCCURS WHEN LIGHTLY HOLDING THE STEERING WHEEL OR MOMENTARILY LETTING GO OF THE STEERING WHEEL. THE PULL / DRIFT TO THE RIGHT OCCURS ON ALL TYPES OF ROAD SURFACES. THE GRADE OF THE ROAD DOES IMPACT THE PULL / DRIFT AS IT IS EXAGGERATED WITH A STEEPER RIGHTWARD GRADE, HOWEVER IT WILL DRIVE STRAIGHT IF THE ROAD HAS A SLIGHT LEFTWARD GRADE. WITH A MILD RIGHTWARD GRADE, I HAVE TO PUT A LITTLE LEFTWARD PRESSURE ON THE STEERING WHEEL TO KEEP IT FROM VEERING RIGHT. THIS OCCURS AT SPEEDS OF 10 TO 80MPH ON CITY STREETS AND HIGHWAYS. IF THE DRIVER GETS DISTRACTED FOR A MOMENT, THE VEHICLE WILL UNINTENTIONALLY CHANGE LANES OR PULL THE VEHICLE OFF THE ROAD. I HAVE HAD IT SERVICED AND THE ALIGNMENT CHECKED 4 TIMES AT CORWIN CHRYSLER DODGE JEEP RAM IN FARGO, ND AND THEY TELL ME THE ALIGNMENT IS WITHIN SPEC AND THERE IS NOTHING ELSE THEY CAN DO. TIRE PRESSURE IS EQUAL IN ALL FOUR TIRES. THE SERVICE MANAGER STATES A RIGHTWARD PULL IS CHARACTERISTIC OF NEW VEHICLES. I DO NOT BELIEVE MY VEHICLE, NOR ANY ANYONE ELSE'S, SHOULD BE PULLING TO THE RIGHT AND POTENTIALLY CAUSING A MOTOR VEHICLE CRASH. THE TRUCK SHOULD DRIVE STRAIGHT WITH THE EXCEPTION OF OUTSIDE INFLUENCES SUCH AS STEEP ROAD GRADES, HIGH CROSS WINDS, ETC.
Corrective Action:
WHILE MY 2019 RAM 1500 IS IN MOTION, IT HAS A PULL / DRIFT TO THE RIGHT. THE PULL / DRIFT TO THE RIGHT OCCURS WHEN LIGHTLY HOLDING THE STEERING WHEEL OR MOMENTARILY LETTING GO OF THE STEERING WHEEL. THE PULL / DRIFT TO THE RIGHT OCCURS ON ALL TYPES OF ROAD SURFACES. THE GRADE OF THE ROAD DOES IMPACT THE PULL / DRIFT AS IT IS EXAGGERATED WITH A STEEPER RIGHTWARD GRADE, HOWEVER IT WILL DRIVE STRAIGHT IF THE ROAD HAS A SLIGHT LEFTWARD GRADE. WITH A MILD RIGHTWARD GRADE, I HAVE TO PUT A LITTLE LEFTWARD PRESSURE ON THE STEERING WHEEL TO KEEP IT FROM VEERING RIGHT. THIS OCCURS AT SPEEDS OF 10 TO 80MPH ON CITY STREETS AND HIGHWAYS. IF THE DRIVER GETS DISTRACTED FOR A MOMENT, THE VEHICLE WILL UNINTENTIONALLY CHANGE LANES OR PULL THE VEHICLE OFF THE ROAD. I HAVE HAD IT SERVICED AND THE ALIGNMENT CHECKED 4 TIMES AT CORWIN CHRYSLER DODGE JEEP RAM IN FARGO, ND AND THEY TELL ME THE ALIGNMENT IS WITHIN SPEC AND THERE IS NOTHING ELSE THEY CAN DO. TIRE PRESSURE IS EQUAL IN ALL FOUR TIRES. THE SERVICE MANAGER STATES A RIGHTWARD PULL IS CHARACTERISTIC OF NEW VEHICLES. I DO NOT BELIEVE MY VEHICLE, NOR ANY ANYONE ELSE'S, SHOULD BE PULLING TO THE RIGHT AND POTENTIALLY CAUSING A MOTOR VEHICLE CRASH. THE TRUCK SHOULD DRIVE STRAIGHT WITH THE EXCEPTION OF OUTSIDE INFLUENCES SUCH AS STEEP ROAD GRADES, HIGH CROSS WINDS, ETC.
Additional Notes:
WHILE MY 2019 RAM 1500 IS IN MOTION, IT HAS A PULL / DRIFT TO THE RIGHT. THE PULL / DRIFT TO THE RIGHT OCCURS WHEN LIGHTLY HOLDING THE STEERING WHEEL OR MOMENTARILY LETTING GO OF THE STEERING WHEEL. THE PULL / DRIFT TO THE RIGHT OCCURS ON ALL TYPES OF ROAD SURFACES. THE GRADE OF THE ROAD DOES IMPACT THE PULL / DRIFT AS IT IS EXAGGERATED WITH A STEEPER RIGHTWARD GRADE, HOWEVER IT WILL DRIVE STRAIGHT IF THE ROAD HAS A SLIGHT LEFTWARD GRADE. WITH A MILD RIGHTWARD GRADE, I HAVE TO PUT A LITTLE LEFTWARD PRESSURE ON THE STEERING WHEEL TO KEEP IT FROM VEERING RIGHT. THIS OCCURS AT SPEEDS OF 10 TO 80MPH ON CITY STREETS AND HIGHWAYS. IF THE DRIVER GETS DISTRACTED FOR A MOMENT, THE VEHICLE WILL UNINTENTIONALLY CHANGE LANES OR PULL THE VEHICLE OFF THE ROAD. I HAVE HAD IT SERVICED AND THE ALIGNMENT CHECKED 4 TIMES AT CORWIN CHRYSLER DODGE JEEP RAM IN FARGO, ND AND THEY TELL ME THE ALIGNMENT IS WITHIN SPEC AND THERE IS NOTHING ELSE THEY CAN DO. TIRE PRESSURE IS EQUAL IN ALL FOUR TIRES. THE SERVICE MANAGER STATES A RIGHTWARD PULL IS CHARACTERISTIC OF NEW VEHICLES. I DO NOT BELIEVE MY VEHICLE, NOR ANY ANYONE ELSE'S, SHOULD BE PULLING TO THE RIGHT AND POTENTIALLY CAUSING A MOTOR VEHICLE CRASH. THE TRUCK SHOULD DRIVE STRAIGHT WITH THE EXCEPTION OF OUTSIDE INFLUENCES SUCH AS STEEP ROAD GRADES, HIGH CROSS WINDS, ETC.
Mfg Campaign: 11246472
Recall Date: Aug 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE MY 2019 RAM 1500 IS IN MOTION, IT HAS A PULL / DRIFT TO THE RIGHT. THE PULL / DRIFT TO THE RIGHT OCCURS WHEN LIGHTLY HOLDING THE STEERING WHEEL OR MOMENTARILY LETTING GO OF THE STEERING WHEEL. THE PULL / DRIFT TO THE RIGHT OCCURS ON ALL TYPES OF ROAD SURFACES. THE GRADE OF THE ROAD DOES IMPACT THE PULL / DRIFT AS IT IS EXAGGERATED WITH A STEEPER RIGHTWARD GRADE, HOWEVER IT WILL DRIVE STRAIGHT IF THE ROAD HAS A SLIGHT LEFTWARD GRADE. WITH A MILD RIGHTWARD GRADE, I HAVE TO PUT A LITTLE LEFTWARD PRESSURE ON THE STEERING WHEEL TO KEEP IT FROM VEERING RIGHT. THIS OCCURS AT SPEEDS OF 10 TO 80MPH ON CITY STREETS AND HIGHWAYS. IF THE DRIVER GETS DISTRACTED FOR A MOMENT, THE VEHICLE WILL UNINTENTIONALLY CHANGE LANES OR PULL THE VEHICLE OFF THE ROAD. I HAVE HAD IT SERVICED AND THE ALIGNMENT CHECKED 4 TIMES AT CORWIN CHRYSLER DODGE JEEP RAM IN FARGO, ND AND THEY TELL ME THE ALIGNMENT IS WITHIN SPEC AND THERE IS NOTHING ELSE THEY CAN DO. TIRE PRESSURE IS EQUAL IN ALL FOUR TIRES. THE SERVICE MANAGER STATES A RIGHTWARD PULL IS CHARACTERISTIC OF NEW VEHICLES. I DO NOT BELIEVE MY VEHICLE, NOR ANY ANYONE ELSE'S, SHOULD BE PULLING TO THE RIGHT AND POTENTIALLY CAUSING A MOTOR VEHICLE CRASH. THE TRUCK SHOULD DRIVE STRAIGHT WITH THE EXCEPTION OF OUTSIDE INFLUENCES SUCH AS STEEP ROAD GRADES, HIGH CROSS WINDS, ETC.
Corrective Action:
WHILE MY 2019 RAM 1500 IS IN MOTION, IT HAS A PULL / DRIFT TO THE RIGHT. THE PULL / DRIFT TO THE RIGHT OCCURS WHEN LIGHTLY HOLDING THE STEERING WHEEL OR MOMENTARILY LETTING GO OF THE STEERING WHEEL. THE PULL / DRIFT TO THE RIGHT OCCURS ON ALL TYPES OF ROAD SURFACES. THE GRADE OF THE ROAD DOES IMPACT THE PULL / DRIFT AS IT IS EXAGGERATED WITH A STEEPER RIGHTWARD GRADE, HOWEVER IT WILL DRIVE STRAIGHT IF THE ROAD HAS A SLIGHT LEFTWARD GRADE. WITH A MILD RIGHTWARD GRADE, I HAVE TO PUT A LITTLE LEFTWARD PRESSURE ON THE STEERING WHEEL TO KEEP IT FROM VEERING RIGHT. THIS OCCURS AT SPEEDS OF 10 TO 80MPH ON CITY STREETS AND HIGHWAYS. IF THE DRIVER GETS DISTRACTED FOR A MOMENT, THE VEHICLE WILL UNINTENTIONALLY CHANGE LANES OR PULL THE VEHICLE OFF THE ROAD. I HAVE HAD IT SERVICED AND THE ALIGNMENT CHECKED 4 TIMES AT CORWIN CHRYSLER DODGE JEEP RAM IN FARGO, ND AND THEY TELL ME THE ALIGNMENT IS WITHIN SPEC AND THERE IS NOTHING ELSE THEY CAN DO. TIRE PRESSURE IS EQUAL IN ALL FOUR TIRES. THE SERVICE MANAGER STATES A RIGHTWARD PULL IS CHARACTERISTIC OF NEW VEHICLES. I DO NOT BELIEVE MY VEHICLE, NOR ANY ANYONE ELSE'S, SHOULD BE PULLING TO THE RIGHT AND POTENTIALLY CAUSING A MOTOR VEHICLE CRASH. THE TRUCK SHOULD DRIVE STRAIGHT WITH THE EXCEPTION OF OUTSIDE INFLUENCES SUCH AS STEEP ROAD GRADES, HIGH CROSS WINDS, ETC.
Additional Notes:
WHILE MY 2019 RAM 1500 IS IN MOTION, IT HAS A PULL / DRIFT TO THE RIGHT. THE PULL / DRIFT TO THE RIGHT OCCURS WHEN LIGHTLY HOLDING THE STEERING WHEEL OR MOMENTARILY LETTING GO OF THE STEERING WHEEL. THE PULL / DRIFT TO THE RIGHT OCCURS ON ALL TYPES OF ROAD SURFACES. THE GRADE OF THE ROAD DOES IMPACT THE PULL / DRIFT AS IT IS EXAGGERATED WITH A STEEPER RIGHTWARD GRADE, HOWEVER IT WILL DRIVE STRAIGHT IF THE ROAD HAS A SLIGHT LEFTWARD GRADE. WITH A MILD RIGHTWARD GRADE, I HAVE TO PUT A LITTLE LEFTWARD PRESSURE ON THE STEERING WHEEL TO KEEP IT FROM VEERING RIGHT. THIS OCCURS AT SPEEDS OF 10 TO 80MPH ON CITY STREETS AND HIGHWAYS. IF THE DRIVER GETS DISTRACTED FOR A MOMENT, THE VEHICLE WILL UNINTENTIONALLY CHANGE LANES OR PULL THE VEHICLE OFF THE ROAD. I HAVE HAD IT SERVICED AND THE ALIGNMENT CHECKED 4 TIMES AT CORWIN CHRYSLER DODGE JEEP RAM IN FARGO, ND AND THEY TELL ME THE ALIGNMENT IS WITHIN SPEC AND THERE IS NOTHING ELSE THEY CAN DO. TIRE PRESSURE IS EQUAL IN ALL FOUR TIRES. THE SERVICE MANAGER STATES A RIGHTWARD PULL IS CHARACTERISTIC OF NEW VEHICLES. I DO NOT BELIEVE MY VEHICLE, NOR ANY ANYONE ELSE'S, SHOULD BE PULLING TO THE RIGHT AND POTENTIALLY CAUSING A MOTOR VEHICLE CRASH. THE TRUCK SHOULD DRIVE STRAIGHT WITH THE EXCEPTION OF OUTSIDE INFLUENCES SUCH AS STEEP ROAD GRADES, HIGH CROSS WINDS, ETC.
Mfg Campaign: 11246472
Recall Date: Aug 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL MADE A GRINDING NOISE WHEN TURNED LEFT OR RIGHT. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM OF CHELSEA (1500 S MAIN ST, CHELSEA, MI 48118, (734) 475-8661) FOUR TIMES, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS PURCHASED IN MAY OF 2018. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL MADE A GRINDING NOISE WHEN TURNED LEFT OR RIGHT. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM OF CHELSEA (1500 S MAIN ST, CHELSEA, MI 48118, (734) 475-8661) FOUR TIMES, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS PURCHASED IN MAY OF 2018. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL MADE A GRINDING NOISE WHEN TURNED LEFT OR RIGHT. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM OF CHELSEA (1500 S MAIN ST, CHELSEA, MI 48118, (734) 475-8661) FOUR TIMES, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS PURCHASED IN MAY OF 2018. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,000.
Mfg Campaign: 11245639
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE NHTSA.WEBMASTER@DOT.GOV ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.
Corrective Action:
WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE NHTSA.WEBMASTER@DOT.GOV ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.
Additional Notes:
WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE NHTSA.WEBMASTER@DOT.GOV ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.
Mfg Campaign: 11245654
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE NHTSA.WEBMASTER@DOT.GOV ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.
Corrective Action:
WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE NHTSA.WEBMASTER@DOT.GOV ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.
Additional Notes:
WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE NHTSA.WEBMASTER@DOT.GOV ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.
Mfg Campaign: 11245654
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE NHTSA.WEBMASTER@DOT.GOV ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.
Corrective Action:
WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE NHTSA.WEBMASTER@DOT.GOV ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.
Additional Notes:
WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE NHTSA.WEBMASTER@DOT.GOV ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.
Mfg Campaign: 11245654
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
IN A COLLISION AND NEITHER THE AIRBAGS WENT OFF AND SEATBELTS DID NOT LOCK
Corrective Action:
IN A COLLISION AND NEITHER THE AIRBAGS WENT OFF AND SEATBELTS DID NOT LOCK
Additional Notes:
IN A COLLISION AND NEITHER THE AIRBAGS WENT OFF AND SEATBELTS DID NOT LOCK
Mfg Campaign: 11245802
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
IN A COLLISION AND NEITHER THE AIRBAGS WENT OFF AND SEATBELTS DID NOT LOCK
Corrective Action:
IN A COLLISION AND NEITHER THE AIRBAGS WENT OFF AND SEATBELTS DID NOT LOCK
Additional Notes:
IN A COLLISION AND NEITHER THE AIRBAGS WENT OFF AND SEATBELTS DID NOT LOCK
Mfg Campaign: 11245802
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT TOOK THE VEHICLE TO POGUE CHRYSLER (2252 WEST EVERLY BROTHERS BOULEVARD, POWDERLY, KY 42367, (270)-641-0400) TO HAVE THE FRONT BRAKE PADS REPLACED. THE CONTACT STATED THAT THE REAR BRAKES FAILED WHEN REVERSING THE VEHICLE AND CAUSED THE VEHICLE TO JERK VIOLENTLY. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND WAS ABLE TO RECREATE THE REAR BRAKE JERKING FAILURE; HOWEVER, THE DEALER STATED THAT THE JERKING WAS NORMAL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT TOOK THE VEHICLE TO POGUE CHRYSLER (2252 WEST EVERLY BROTHERS BOULEVARD, POWDERLY, KY 42367, (270)-641-0400) TO HAVE THE FRONT BRAKE PADS REPLACED. THE CONTACT STATED THAT THE REAR BRAKES FAILED WHEN REVERSING THE VEHICLE AND CAUSED THE VEHICLE TO JERK VIOLENTLY. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND WAS ABLE TO RECREATE THE REAR BRAKE JERKING FAILURE; HOWEVER, THE DEALER STATED THAT THE JERKING WAS NORMAL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT TOOK THE VEHICLE TO POGUE CHRYSLER (2252 WEST EVERLY BROTHERS BOULEVARD, POWDERLY, KY 42367, (270)-641-0400) TO HAVE THE FRONT BRAKE PADS REPLACED. THE CONTACT STATED THAT THE REAR BRAKES FAILED WHEN REVERSING THE VEHICLE AND CAUSED THE VEHICLE TO JERK VIOLENTLY. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND WAS ABLE TO RECREATE THE REAR BRAKE JERKING FAILURE; HOWEVER, THE DEALER STATED THAT THE JERKING WAS NORMAL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Mfg Campaign: 11245485
Recall Date: Aug 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT WAS DRIVING A 2019 RAM 1500 LOANER VEHICLE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE PEDAL DID NOT RETURN TO ITS POSITION AND THE VEHICLE CONTINUED TO ACCELERATE TO 90 MPH. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND REACHED DOWN TO PULL THE PEDAL BACK UP. THE CONTACT INVESTIGATED AND FOUND THAT THE PEDAL BECAME CAUGHT IN THE GROOVES OF THE FLOORMAT. WHEN THE CONTACT ATTEMPTED TO BRAKE, THE REAR WHEELS BEGAN SPINNING AND SMOKING. ALSO, THE ENGINE CONTINUED TO REV WHEN THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 300. *DT INVESTIGATION #XXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
TL* THE CONTACT WAS DRIVING A 2019 RAM 1500 LOANER VEHICLE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE PEDAL DID NOT RETURN TO ITS POSITION AND THE VEHICLE CONTINUED TO ACCELERATE TO 90 MPH. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND REACHED DOWN TO PULL THE PEDAL BACK UP. THE CONTACT INVESTIGATED AND FOUND THAT THE PEDAL BECAME CAUGHT IN THE GROOVES OF THE FLOORMAT. WHEN THE CONTACT ATTEMPTED TO BRAKE, THE REAR WHEELS BEGAN SPINNING AND SMOKING. ALSO, THE ENGINE CONTINUED TO REV WHEN THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 300. *DT INVESTIGATION #XXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
TL* THE CONTACT WAS DRIVING A 2019 RAM 1500 LOANER VEHICLE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE PEDAL DID NOT RETURN TO ITS POSITION AND THE VEHICLE CONTINUED TO ACCELERATE TO 90 MPH. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND REACHED DOWN TO PULL THE PEDAL BACK UP. THE CONTACT INVESTIGATED AND FOUND THAT THE PEDAL BECAME CAUGHT IN THE GROOVES OF THE FLOORMAT. WHEN THE CONTACT ATTEMPTED TO BRAKE, THE REAR WHEELS BEGAN SPINNING AND SMOKING. ALSO, THE ENGINE CONTINUED TO REV WHEN THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 300. *DT INVESTIGATION #XXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 11245487
Recall Date: Aug 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WENT TO OPEN MY TAILGATE AND IT CAN OFF THE HINGES AND FELL TO THE GROUND, PULLED THE WIRING OUT AND SCRATCHED THE PAINT. NOW MY GPS AND BACK UP CAMERA DOESN'T WORK. ALONG WITH INJURING MY ARM SINCE I JUST HAD LIGAMENT SURGERY. IT WAS STATIONARY IN MY DRIVEWAY.
Corrective Action:
I WENT TO OPEN MY TAILGATE AND IT CAN OFF THE HINGES AND FELL TO THE GROUND, PULLED THE WIRING OUT AND SCRATCHED THE PAINT. NOW MY GPS AND BACK UP CAMERA DOESN'T WORK. ALONG WITH INJURING MY ARM SINCE I JUST HAD LIGAMENT SURGERY. IT WAS STATIONARY IN MY DRIVEWAY.
Additional Notes:
I WENT TO OPEN MY TAILGATE AND IT CAN OFF THE HINGES AND FELL TO THE GROUND, PULLED THE WIRING OUT AND SCRATCHED THE PAINT. NOW MY GPS AND BACK UP CAMERA DOESN'T WORK. ALONG WITH INJURING MY ARM SINCE I JUST HAD LIGAMENT SURGERY. IT WAS STATIONARY IN MY DRIVEWAY.
Mfg Campaign: 11245572
Recall Date: Aug 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2019 RAM WITH 13,000 MILES. AFTER MY FIRST ENGINE OIL CHANGE AT 10,000 MILES CONDUCTED BY THE RAM DEALERSHIP. DURING NORMAL DRIVING CONDITIONS IN THE STREET AND IN THE HIGHWAY WHILE IN MOTION I FEEL THE TRANSMISSION SLIPPING, LIKE IT TAKES A COUPLE OF SECONDS TO FULLY ENGAGE. THE TRUCK IS NEW AND IS HAPPENING DAILY. I FEEL THAT THIS IS A MANUFACTURE DEFECT THAT NEEDS TO BE REMEDIED IMMEDIATELY.
Corrective Action:
2019 RAM WITH 13,000 MILES. AFTER MY FIRST ENGINE OIL CHANGE AT 10,000 MILES CONDUCTED BY THE RAM DEALERSHIP. DURING NORMAL DRIVING CONDITIONS IN THE STREET AND IN THE HIGHWAY WHILE IN MOTION I FEEL THE TRANSMISSION SLIPPING, LIKE IT TAKES A COUPLE OF SECONDS TO FULLY ENGAGE. THE TRUCK IS NEW AND IS HAPPENING DAILY. I FEEL THAT THIS IS A MANUFACTURE DEFECT THAT NEEDS TO BE REMEDIED IMMEDIATELY.
Additional Notes:
2019 RAM WITH 13,000 MILES. AFTER MY FIRST ENGINE OIL CHANGE AT 10,000 MILES CONDUCTED BY THE RAM DEALERSHIP. DURING NORMAL DRIVING CONDITIONS IN THE STREET AND IN THE HIGHWAY WHILE IN MOTION I FEEL THE TRANSMISSION SLIPPING, LIKE IT TAKES A COUPLE OF SECONDS TO FULLY ENGAGE. THE TRUCK IS NEW AND IS HAPPENING DAILY. I FEEL THAT THIS IS A MANUFACTURE DEFECT THAT NEEDS TO BE REMEDIED IMMEDIATELY.
Mfg Campaign: 11245174
Recall Date: Aug 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CONTACT STATED I BOUGHT MY 2019 RAM 1500 AT THE END OF MAY ABOUT 3 MONTHS AGO. IN OVER 40 YEARS DRIVING MY RECENT EXPERIENCE WAS ONE OF THE MOST FRIGHTENING. I GOT ON INTERSTATE 10 HERE IN HOUSTON, I WAS IN THE RIGHT LANE AND THE MOTOR VEHICLES BEHIND ME WERE TWO BIG RIGS MOVING AT A GOOD SPEED. I NEEDED TO GET TO THE LEFT LANE FOR EASY PASS. TO GET OUT OF THE TRUCKERS WAY I "PUT MY PEDAL TO THE METAL" AS THE PHRASE GOES. I FELT I BELIEVE IT WAS THREE CRUNCHES UNDER MY RIGHT FOOT. RIGHT AT THIS TIME MY GAS PEDAL WENT BACK AND HIT THE FIRE-WALL CARPET.WAS DRIVING IN MY 3 MONTH OLD RAM 1500 WITH 1840 MILES ON IT. ACCELERATED TO GET ON THE HIGHWAY, PRESSED THE PEDAL AND IT CLICKED LIKE GEARS WERE BREAKING. I COULD FEEL IT UNDER MY SHOE. THE PEDAL GOT STUCK AND I WAS REALLY ACCELERATING, I HIT THE BRAKE HARD AND IT SLOWED THE CAR. I GOT MY SHOE BEHIND THE PEDAL UP HIGH AND PULLED IT TOWARD ME. THE DASH LIT UP "A!" SERVICE ELECTRONIC THROTTLE CONTROLLER! I MOVED THE PEDALS TOWARD ME LIKE A SHORT PERSON WOULD DRIVE. THE ENTIRE PEDAL WOBBLES LIKE ITS BROKEN INSIDE THE UNIT. I PUT A CALL INTO SOMEONE AT THE DEALERSHIP. ON THE FOLLOWING DAY, WEDNESDAY, AUGUST 21ST. I BROUGHT MY TRUCK IN TO THE DEALER. THEY JACKED INTO THE OBD CONNECTOR AND A MINUTE LATER IT SHOUT OUT 6-7 ISSUES. THEY GAVE ME A LOANER CAR AND SAID THIS WOULD TAKE A FEW DAYS TO SORT. I GOT A CALL ABOUT TWO HOURS LATER TELLING ME THAT A NEW THROTTLE CONTROLLER HAD TO BE ORDERED AND THAT WOULD TAKE ABOUT A WEEK TO GET. THEY ALSO SAID THEY COMPARED MY PEDAL WITH A NEW TRUCK AND THAT THERE WAS AN PROBLEM. I'M HOPING FOR A CALL BACK. THIS IS SERIOUS! I A VERY DECENT DRIVER, I CAN'T IMAGINE A WOMAN OR OLDER MAN IN MY SITUATION. *DT *DT *DT *DT *DT *TR *DT *DT *TR*JB *DT
Corrective Action:
CONTACT STATED I BOUGHT MY 2019 RAM 1500 AT THE END OF MAY ABOUT 3 MONTHS AGO. IN OVER 40 YEARS DRIVING MY RECENT EXPERIENCE WAS ONE OF THE MOST FRIGHTENING. I GOT ON INTERSTATE 10 HERE IN HOUSTON, I WAS IN THE RIGHT LANE AND THE MOTOR VEHICLES BEHIND ME WERE TWO BIG RIGS MOVING AT A GOOD SPEED. I NEEDED TO GET TO THE LEFT LANE FOR EASY PASS. TO GET OUT OF THE TRUCKERS WAY I "PUT MY PEDAL TO THE METAL" AS THE PHRASE GOES. I FELT I BELIEVE IT WAS THREE CRUNCHES UNDER MY RIGHT FOOT. RIGHT AT THIS TIME MY GAS PEDAL WENT BACK AND HIT THE FIRE-WALL CARPET.WAS DRIVING IN MY 3 MONTH OLD RAM 1500 WITH 1840 MILES ON IT. ACCELERATED TO GET ON THE HIGHWAY, PRESSED THE PEDAL AND IT CLICKED LIKE GEARS WERE BREAKING. I COULD FEEL IT UNDER MY SHOE. THE PEDAL GOT STUCK AND I WAS REALLY ACCELERATING, I HIT THE BRAKE HARD AND IT SLOWED THE CAR. I GOT MY SHOE BEHIND THE PEDAL UP HIGH AND PULLED IT TOWARD ME. THE DASH LIT UP "A!" SERVICE ELECTRONIC THROTTLE CONTROLLER! I MOVED THE PEDALS TOWARD ME LIKE A SHORT PERSON WOULD DRIVE. THE ENTIRE PEDAL WOBBLES LIKE ITS BROKEN INSIDE THE UNIT. I PUT A CALL INTO SOMEONE AT THE DEALERSHIP. ON THE FOLLOWING DAY, WEDNESDAY, AUGUST 21ST. I BROUGHT MY TRUCK IN TO THE DEALER. THEY JACKED INTO THE OBD CONNECTOR AND A MINUTE LATER IT SHOUT OUT 6-7 ISSUES. THEY GAVE ME A LOANER CAR AND SAID THIS WOULD TAKE A FEW DAYS TO SORT. I GOT A CALL ABOUT TWO HOURS LATER TELLING ME THAT A NEW THROTTLE CONTROLLER HAD TO BE ORDERED AND THAT WOULD TAKE ABOUT A WEEK TO GET. THEY ALSO SAID THEY COMPARED MY PEDAL WITH A NEW TRUCK AND THAT THERE WAS AN PROBLEM. I'M HOPING FOR A CALL BACK. THIS IS SERIOUS! I A VERY DECENT DRIVER, I CAN'T IMAGINE A WOMAN OR OLDER MAN IN MY SITUATION. *DT *DT *DT *DT *DT *TR *DT *DT *TR*JB *DT
Additional Notes:
CONTACT STATED I BOUGHT MY 2019 RAM 1500 AT THE END OF MAY ABOUT 3 MONTHS AGO. IN OVER 40 YEARS DRIVING MY RECENT EXPERIENCE WAS ONE OF THE MOST FRIGHTENING. I GOT ON INTERSTATE 10 HERE IN HOUSTON, I WAS IN THE RIGHT LANE AND THE MOTOR VEHICLES BEHIND ME WERE TWO BIG RIGS MOVING AT A GOOD SPEED. I NEEDED TO GET TO THE LEFT LANE FOR EASY PASS. TO GET OUT OF THE TRUCKERS WAY I "PUT MY PEDAL TO THE METAL" AS THE PHRASE GOES. I FELT I BELIEVE IT WAS THREE CRUNCHES UNDER MY RIGHT FOOT. RIGHT AT THIS TIME MY GAS PEDAL WENT BACK AND HIT THE FIRE-WALL CARPET.WAS DRIVING IN MY 3 MONTH OLD RAM 1500 WITH 1840 MILES ON IT. ACCELERATED TO GET ON THE HIGHWAY, PRESSED THE PEDAL AND IT CLICKED LIKE GEARS WERE BREAKING. I COULD FEEL IT UNDER MY SHOE. THE PEDAL GOT STUCK AND I WAS REALLY ACCELERATING, I HIT THE BRAKE HARD AND IT SLOWED THE CAR. I GOT MY SHOE BEHIND THE PEDAL UP HIGH AND PULLED IT TOWARD ME. THE DASH LIT UP "A!" SERVICE ELECTRONIC THROTTLE CONTROLLER! I MOVED THE PEDALS TOWARD ME LIKE A SHORT PERSON WOULD DRIVE. THE ENTIRE PEDAL WOBBLES LIKE ITS BROKEN INSIDE THE UNIT. I PUT A CALL INTO SOMEONE AT THE DEALERSHIP. ON THE FOLLOWING DAY, WEDNESDAY, AUGUST 21ST. I BROUGHT MY TRUCK IN TO THE DEALER. THEY JACKED INTO THE OBD CONNECTOR AND A MINUTE LATER IT SHOUT OUT 6-7 ISSUES. THEY GAVE ME A LOANER CAR AND SAID THIS WOULD TAKE A FEW DAYS TO SORT. I GOT A CALL ABOUT TWO HOURS LATER TELLING ME THAT A NEW THROTTLE CONTROLLER HAD TO BE ORDERED AND THAT WOULD TAKE ABOUT A WEEK TO GET. THEY ALSO SAID THEY COMPARED MY PEDAL WITH A NEW TRUCK AND THAT THERE WAS AN PROBLEM. I'M HOPING FOR A CALL BACK. THIS IS SERIOUS! I A VERY DECENT DRIVER, I CAN'T IMAGINE A WOMAN OR OLDER MAN IN MY SITUATION. *DT *DT *DT *DT *DT *TR *DT *DT *TR*JB *DT
Mfg Campaign: 11245282
Recall Date: Aug 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. AFTER THE VEHICLE HAD BEEN PARKED FOR A WHILE, IT WAS UNABLE TO RESTART. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE WAS STARTED, BUT IT INDEPENDENTLY SWITCHED BACK FROM DRIVE INTO PARK. THE VEHICLE WAS TOWED TO LITHIA CHRYSLER JEEP DODGE OF TWIN FALLS (1310 POLE LINE RD E, TWIN FALLS, ID 83301, (208) 293-8571) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR PROVIDE A PROGNOSIS FOR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. AFTER THE VEHICLE HAD BEEN PARKED FOR A WHILE, IT WAS UNABLE TO RESTART. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE WAS STARTED, BUT IT INDEPENDENTLY SWITCHED BACK FROM DRIVE INTO PARK. THE VEHICLE WAS TOWED TO LITHIA CHRYSLER JEEP DODGE OF TWIN FALLS (1310 POLE LINE RD E, TWIN FALLS, ID 83301, (208) 293-8571) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR PROVIDE A PROGNOSIS FOR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. AFTER THE VEHICLE HAD BEEN PARKED FOR A WHILE, IT WAS UNABLE TO RESTART. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE WAS STARTED, BUT IT INDEPENDENTLY SWITCHED BACK FROM DRIVE INTO PARK. THE VEHICLE WAS TOWED TO LITHIA CHRYSLER JEEP DODGE OF TWIN FALLS (1310 POLE LINE RD E, TWIN FALLS, ID 83301, (208) 293-8571) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR PROVIDE A PROGNOSIS FOR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110. THE VIN WAS INVALID.
Mfg Campaign: 11245291
Recall Date: Aug 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. AFTER THE VEHICLE HAD BEEN PARKED FOR A WHILE, IT WAS UNABLE TO RESTART. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE WAS STARTED, BUT IT INDEPENDENTLY SWITCHED BACK FROM DRIVE INTO PARK. THE VEHICLE WAS TOWED TO LITHIA CHRYSLER JEEP DODGE OF TWIN FALLS (1310 POLE LINE RD E, TWIN FALLS, ID 83301, (208) 293-8571) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR PROVIDE A PROGNOSIS FOR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. AFTER THE VEHICLE HAD BEEN PARKED FOR A WHILE, IT WAS UNABLE TO RESTART. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE WAS STARTED, BUT IT INDEPENDENTLY SWITCHED BACK FROM DRIVE INTO PARK. THE VEHICLE WAS TOWED TO LITHIA CHRYSLER JEEP DODGE OF TWIN FALLS (1310 POLE LINE RD E, TWIN FALLS, ID 83301, (208) 293-8571) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR PROVIDE A PROGNOSIS FOR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. AFTER THE VEHICLE HAD BEEN PARKED FOR A WHILE, IT WAS UNABLE TO RESTART. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE WAS STARTED, BUT IT INDEPENDENTLY SWITCHED BACK FROM DRIVE INTO PARK. THE VEHICLE WAS TOWED TO LITHIA CHRYSLER JEEP DODGE OF TWIN FALLS (1310 POLE LINE RD E, TWIN FALLS, ID 83301, (208) 293-8571) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR PROVIDE A PROGNOSIS FOR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110. THE VIN WAS INVALID.
Mfg Campaign: 11245291
Recall Date: Aug 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING SYSTEM FAILED TO FUNCTION. WHILE DRIVING SOUTHBOUND AT 50 MPH, ANOTHER VEHICLE WEST BOUND AND HEADING EAST CROSSED IN FRONT, CAUSING THE CONTACT TO CRASH INTO THE REAR DRIVER SIDE OF THE VEHICLE TO HIS IMMEDIATE RIGHT. THE CONTACT MENTIONED THAT THE FORWARD VEHICLE COLLISON WAS ON BUT FAILED TO ACTIVATE. THE CONTACT DID NOT SUSTAINED INJURIES. THE CONTACT MENTION THE OTHER DRIVER DID NOT SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVABLE AND WAS DRIVEN TO AN INDEPENDENT MECHANIC COLLISION CENTER FOR THE REPAIR OF THE COSMETIC DAMAGE AND AFTER THE REPAIR, IT TAKEN TO CHRIS MYERS DODGE CHRYSLER JEEP DEALER (27163 US-98, DAPHNE, AL 36526, (251) 621-8885) FOR AN ALIGNMENT. THE CONTACT STATED THAT THE TECHNICIAN COMPLETED TWO ALIGNMENTS ON THE VEHICLE BUT WAS NOT REPAIRED CORRECTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 4,900. *DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING SYSTEM FAILED TO FUNCTION. WHILE DRIVING SOUTHBOUND AT 50 MPH, ANOTHER VEHICLE WEST BOUND AND HEADING EAST CROSSED IN FRONT, CAUSING THE CONTACT TO CRASH INTO THE REAR DRIVER SIDE OF THE VEHICLE TO HIS IMMEDIATE RIGHT. THE CONTACT MENTIONED THAT THE FORWARD VEHICLE COLLISON WAS ON BUT FAILED TO ACTIVATE. THE CONTACT DID NOT SUSTAINED INJURIES. THE CONTACT MENTION THE OTHER DRIVER DID NOT SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVABLE AND WAS DRIVEN TO AN INDEPENDENT MECHANIC COLLISION CENTER FOR THE REPAIR OF THE COSMETIC DAMAGE AND AFTER THE REPAIR, IT TAKEN TO CHRIS MYERS DODGE CHRYSLER JEEP DEALER (27163 US-98, DAPHNE, AL 36526, (251) 621-8885) FOR AN ALIGNMENT. THE CONTACT STATED THAT THE TECHNICIAN COMPLETED TWO ALIGNMENTS ON THE VEHICLE BUT WAS NOT REPAIRED CORRECTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 4,900. *DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING SYSTEM FAILED TO FUNCTION. WHILE DRIVING SOUTHBOUND AT 50 MPH, ANOTHER VEHICLE WEST BOUND AND HEADING EAST CROSSED IN FRONT, CAUSING THE CONTACT TO CRASH INTO THE REAR DRIVER SIDE OF THE VEHICLE TO HIS IMMEDIATE RIGHT. THE CONTACT MENTIONED THAT THE FORWARD VEHICLE COLLISON WAS ON BUT FAILED TO ACTIVATE. THE CONTACT DID NOT SUSTAINED INJURIES. THE CONTACT MENTION THE OTHER DRIVER DID NOT SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVABLE AND WAS DRIVEN TO AN INDEPENDENT MECHANIC COLLISION CENTER FOR THE REPAIR OF THE COSMETIC DAMAGE AND AFTER THE REPAIR, IT TAKEN TO CHRIS MYERS DODGE CHRYSLER JEEP DEALER (27163 US-98, DAPHNE, AL 36526, (251) 621-8885) FOR AN ALIGNMENT. THE CONTACT STATED THAT THE TECHNICIAN COMPLETED TWO ALIGNMENTS ON THE VEHICLE BUT WAS NOT REPAIRED CORRECTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 4,900. *DT*JB
Mfg Campaign: 11243963
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I OPENED THE DOOR ON MY 2019 RAM AND I WAS THE UNDER THE IMPRESSION THAT THESE TRUCKS WERE LOCK THE BRAKES IF IN DRIVE AND THE DOOR IS OPENED. IT DID NOT STOP AND RAN INTO A POLE CAUSING $550.00 WORTH OF DAMAGE TO THE FRONT BUMPER . THIS TRUCK IS SUPPOSED TO BE EQUIPPED WITH FRONT AND REAR SENSORS TO APPLY THE BRAKES AND IT DIDN'T WORK GOING FORWARD, BUT DOES WORK IN REVERSE.
Corrective Action:
I OPENED THE DOOR ON MY 2019 RAM AND I WAS THE UNDER THE IMPRESSION THAT THESE TRUCKS WERE LOCK THE BRAKES IF IN DRIVE AND THE DOOR IS OPENED. IT DID NOT STOP AND RAN INTO A POLE CAUSING $550.00 WORTH OF DAMAGE TO THE FRONT BUMPER . THIS TRUCK IS SUPPOSED TO BE EQUIPPED WITH FRONT AND REAR SENSORS TO APPLY THE BRAKES AND IT DIDN'T WORK GOING FORWARD, BUT DOES WORK IN REVERSE.
Additional Notes:
I OPENED THE DOOR ON MY 2019 RAM AND I WAS THE UNDER THE IMPRESSION THAT THESE TRUCKS WERE LOCK THE BRAKES IF IN DRIVE AND THE DOOR IS OPENED. IT DID NOT STOP AND RAN INTO A POLE CAUSING $550.00 WORTH OF DAMAGE TO THE FRONT BUMPER . THIS TRUCK IS SUPPOSED TO BE EQUIPPED WITH FRONT AND REAR SENSORS TO APPLY THE BRAKES AND IT DIDN'T WORK GOING FORWARD, BUT DOES WORK IN REVERSE.
Mfg Campaign: 11243461
Recall Date: Aug 13, 2019
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