RAM 1500 2019

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
50
Recalls

Complaints & Recalls

1.8K Complaints 50 Recalls

Official Safety Recalls - Important!

50 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V298000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 8, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 08C
Notice Date: May 27, 2025
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V653000 SAFETY RECALL
1M Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
Driving with a disabled electronic stability control system can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 75B
Notice Date: Sep 26, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V411000 SAFETY RECALL
80.6K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 66A
Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V406000 SAFETY RECALL
138.6K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z46
Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V580000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Potential Risk:
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W67
Notice Date: Nov 12, 2020
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V513000 SAFETY RECALL
160.2K Vehicles Affected
Recall Date: Aug 27, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.

Potential Risk:
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W63
Notice Date: Sep 10, 2020
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V208000 SAFETY RECALL
425.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W25
Notice Date: Apr 27, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V080000 SAFETY RECALL
11 Vehicles Affected
Recall Date: Feb 13, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.

Potential Risk:
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W06
Notice Date: Mar 10, 2020
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V887000 SAFETY RECALL
34 Vehicles Affected
Recall Date: Dec 12, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Without a warning indicator, the driver will be unaware if low tire pressure occurs, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the TPMS sensor, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VE1
Notice Date: Jan 9, 2020
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V812000 SAFETY RECALL
193 Vehicles Affected
Recall Date: Nov 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.

Potential Risk:
An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB8
Notice Date: Dec 12, 2019
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V757000 SAFETY RECALL
108K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:
Combustion in the intake manifold can increase the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB1
Notice Date: Apr 16, 2020
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19E059000 SAFETY RECALL
648 Vehicles Affected
Recall Date: Aug 27, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.

Potential Risk:
Contact with the fuel tank may cause a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the bed step, free of charge. The recall began September 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V93.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V93
Notice Date: Sep 26, 2019
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V556000 SAFETY RECALL
237 Vehicles Affected
Recall Date: Jul 26, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Potential Risk:
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V83
Notice Date: Aug 8, 2019
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V448000 SAFETY RECALL
27 Vehicles Affected
Recall Date: Jun 13, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V67
Notice Date: Jun 27, 2019
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V407000 SAFETY RECALL
296K Vehicles Affected
Recall Date: May 31, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.

Potential Risk:
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V61, V71
Notice Date: Jun 20, 2019
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V324000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Apr 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.

Potential Risk:
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V48
Notice Date: Jun 13, 2019
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V201000 SAFETY RECALL
52 Vehicles Affected
Recall Date: Mar 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.

Potential Risk:
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V29
Notice Date: Apr 5, 2019
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V142000 SAFETY RECALL
33 Vehicles Affected
Recall Date: Feb 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.

Potential Risk:
If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
FREE Recall Solution:
FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. The Chrysler number for this recall is V17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V17
Notice Date: Mar 15, 2019
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V067000 SAFETY RECALL
193.8K Vehicles Affected
Recall Date: Feb 5, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.

Potential Risk:
If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V07
Notice Date: Feb 25, 2019
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V051000 SAFETY RECALL
15 Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."

Potential Risk:
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V12
Notice Date: Mar 7, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V020000 SAFETY RECALL
159.7K Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.

Potential Risk:
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V04
Notice Date: Feb 11, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V822000 SAFETY RECALL
23 Vehicles Affected
Recall Date: Nov 20, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.

Potential Risk:
If the sensor cannot identify that the seat is in the full-forward position and adjust the frontal air bag deployment accordingly, there would be an increased the risk of a injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will inspect the passenger seat track position sensor bracket, replacing it as necessary, free of charge. The recall began December 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: UB7
Notice Date: Dec 20, 2018
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V556000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Aug 23, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.

Potential Risk:
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U88
Notice Date: Sep 26, 2018
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11209380 Other
May 22, 2019
Defect Description:

SUSPENSION

Potential Consequences:

I LET MY SON OFF AT TSC DOOR, TURNED TO PARK, AND BAM!!, LOUD NOISE AS IF I HIT CONCRETE. I PROCEEDED TO MOVE FORWARD, TO ONLY HAVE MY TRUCK VEER TO THE LEFT, BUMPING UP NEXT TO POLE. I REVERSED SLIGHTLY AND MY LEFT FRONT SIDE WENT DOWN. I STOPPED. GOT OUT AND SEEN MY FRONT LEFT TIRE DOWN INWARD, FOUND A BROKEN PIECE UNDER THE FRONT OF THE TRUCK. CALLED MY INSURANCE SF, WAS TOLD TO CALL CHRYSLER BECAUSE MY VEHICLE IS UNDER WARRANTY. CHRYSLER CONTACTED. TRUCK WAS TOWED TO NEAREST CHRYSLER DEALERSHIP. THIS OCCURED APRIL 9TH, 2019. I JUST BOUGHT THE TRUCK JAN. 4TH, 2019. THE BROKEN PIECE IS THE KNUCKLE TO THE SPINDLE, MY STEERING WAS GONE. IT SAT AT THE DEALERSHIP UNTIL APRIL 26TH, 2019. HAVING BEEN SEEN BY 3 CHRYSLER REPRESENTATIVES, 2 OF WHICH DEEMED THE PART DEFECTIVE, THE 3RD DEEMED IT MY FAULT FOR HITTING THE POLE, DENYING MY CLAIM. STATE FARM NOTIFIED AND FILED A CLAIM AS COLLISION?? TRANSFERRED TRUCK TO COLLISION CENTER TO START REPAIRS ON MAY 8TH,2019. STATE FARM WILL NOT PAY FOR DEFECTIVE SPINDLE, STATES CHRYSLERS RESONSIBILTY. CHRYSLER DENIES THAT SPINDLE IS DEFECTIVE. THIS IS A SAFETY ISSUE!! I WAS LUCKY IN THAT IT BROKE IN A PARKING LOT AND NOT ON THE ROAD. THIS IS PROBABLY GOING TO HAPPEN TO SOMEONE ELSE AND MAY END UP A FATALITY. CHRYLSER NEEDS TO TAKE OWNERSHIP AND RECALL THESE SPINDLES. THE NEW SPINDLES THAT ARE ABOUT TO BE PUT ON MY TRUCK ARE NOTABLY BETTER MADE. OBVIOUSLY CHRYSLER IS AWARE! FOR MY PIECE OF MIND.....I AM REPLACING THE ONE ON THE RIGHT AS WELL. THIS IS OUT OF MY POCKET TO REPLACE THOSE.

Corrective Action:

I LET MY SON OFF AT TSC DOOR, TURNED TO PARK, AND BAM!!, LOUD NOISE AS IF I HIT CONCRETE. I PROCEEDED TO MOVE FORWARD, TO ONLY HAVE MY TRUCK VEER TO THE LEFT, BUMPING UP NEXT TO POLE. I REVERSED SLIGHTLY AND MY LEFT FRONT SIDE WENT DOWN. I STOPPED. GOT OUT AND SEEN MY FRONT LEFT TIRE DOWN INWARD, FOUND A BROKEN PIECE UNDER THE FRONT OF THE TRUCK. CALLED MY INSURANCE SF, WAS TOLD TO CALL CHRYSLER BECAUSE MY VEHICLE IS UNDER WARRANTY. CHRYSLER CONTACTED. TRUCK WAS TOWED TO NEAREST CHRYSLER DEALERSHIP. THIS OCCURED APRIL 9TH, 2019. I JUST BOUGHT THE TRUCK JAN. 4TH, 2019. THE BROKEN PIECE IS THE KNUCKLE TO THE SPINDLE, MY STEERING WAS GONE. IT SAT AT THE DEALERSHIP UNTIL APRIL 26TH, 2019. HAVING BEEN SEEN BY 3 CHRYSLER REPRESENTATIVES, 2 OF WHICH DEEMED THE PART DEFECTIVE, THE 3RD DEEMED IT MY FAULT FOR HITTING THE POLE, DENYING MY CLAIM. STATE FARM NOTIFIED AND FILED A CLAIM AS COLLISION?? TRANSFERRED TRUCK TO COLLISION CENTER TO START REPAIRS ON MAY 8TH,2019. STATE FARM WILL NOT PAY FOR DEFECTIVE SPINDLE, STATES CHRYSLERS RESONSIBILTY. CHRYSLER DENIES THAT SPINDLE IS DEFECTIVE. THIS IS A SAFETY ISSUE!! I WAS LUCKY IN THAT IT BROKE IN A PARKING LOT AND NOT ON THE ROAD. THIS IS PROBABLY GOING TO HAPPEN TO SOMEONE ELSE AND MAY END UP A FATALITY. CHRYLSER NEEDS TO TAKE OWNERSHIP AND RECALL THESE SPINDLES. THE NEW SPINDLES THAT ARE ABOUT TO BE PUT ON MY TRUCK ARE NOTABLY BETTER MADE. OBVIOUSLY CHRYSLER IS AWARE! FOR MY PIECE OF MIND.....I AM REPLACING THE ONE ON THE RIGHT AS WELL. THIS IS OUT OF MY POCKET TO REPLACE THOSE.

Additional Notes:

I LET MY SON OFF AT TSC DOOR, TURNED TO PARK, AND BAM!!, LOUD NOISE AS IF I HIT CONCRETE. I PROCEEDED TO MOVE FORWARD, TO ONLY HAVE MY TRUCK VEER TO THE LEFT, BUMPING UP NEXT TO POLE. I REVERSED SLIGHTLY AND MY LEFT FRONT SIDE WENT DOWN. I STOPPED. GOT OUT AND SEEN MY FRONT LEFT TIRE DOWN INWARD, FOUND A BROKEN PIECE UNDER THE FRONT OF THE TRUCK. CALLED MY INSURANCE SF, WAS TOLD TO CALL CHRYSLER BECAUSE MY VEHICLE IS UNDER WARRANTY. CHRYSLER CONTACTED. TRUCK WAS TOWED TO NEAREST CHRYSLER DEALERSHIP. THIS OCCURED APRIL 9TH, 2019. I JUST BOUGHT THE TRUCK JAN. 4TH, 2019. THE BROKEN PIECE IS THE KNUCKLE TO THE SPINDLE, MY STEERING WAS GONE. IT SAT AT THE DEALERSHIP UNTIL APRIL 26TH, 2019. HAVING BEEN SEEN BY 3 CHRYSLER REPRESENTATIVES, 2 OF WHICH DEEMED THE PART DEFECTIVE, THE 3RD DEEMED IT MY FAULT FOR HITTING THE POLE, DENYING MY CLAIM. STATE FARM NOTIFIED AND FILED A CLAIM AS COLLISION?? TRANSFERRED TRUCK TO COLLISION CENTER TO START REPAIRS ON MAY 8TH,2019. STATE FARM WILL NOT PAY FOR DEFECTIVE SPINDLE, STATES CHRYSLERS RESONSIBILTY. CHRYSLER DENIES THAT SPINDLE IS DEFECTIVE. THIS IS A SAFETY ISSUE!! I WAS LUCKY IN THAT IT BROKE IN A PARKING LOT AND NOT ON THE ROAD. THIS IS PROBABLY GOING TO HAPPEN TO SOMEONE ELSE AND MAY END UP A FATALITY. CHRYLSER NEEDS TO TAKE OWNERSHIP AND RECALL THESE SPINDLES. THE NEW SPINDLES THAT ARE ABOUT TO BE PUT ON MY TRUCK ARE NOTABLY BETTER MADE. OBVIOUSLY CHRYSLER IS AWARE! FOR MY PIECE OF MIND.....I AM REPLACING THE ONE ON THE RIGHT AS WELL. THIS IS OUT OF MY POCKET TO REPLACE THOSE.

Manufacturer: RAM
Mfg Campaign: 11209380
Notice Date: May 22, 2019
Recall Date: May 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11209031 Other
May 21, 2019
Defect Description:

SUSPENSION

Potential Consequences:

AT 18:00 MILES STARTED DEVELOPING A SHIMMY HAD TIRES ROTATED READ BALANCED HAS NOT CREATED THE PROBLEM

Corrective Action:

AT 18:00 MILES STARTED DEVELOPING A SHIMMY HAD TIRES ROTATED READ BALANCED HAS NOT CREATED THE PROBLEM

Additional Notes:

AT 18:00 MILES STARTED DEVELOPING A SHIMMY HAD TIRES ROTATED READ BALANCED HAS NOT CREATED THE PROBLEM

Manufacturer: RAM
Mfg Campaign: 11209031
Notice Date: May 21, 2019
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Campaign: 11209031 Other
May 21, 2019
Defect Description:

WHEELS

Potential Consequences:

AT 18:00 MILES STARTED DEVELOPING A SHIMMY HAD TIRES ROTATED READ BALANCED HAS NOT CREATED THE PROBLEM

Corrective Action:

AT 18:00 MILES STARTED DEVELOPING A SHIMMY HAD TIRES ROTATED READ BALANCED HAS NOT CREATED THE PROBLEM

Additional Notes:

AT 18:00 MILES STARTED DEVELOPING A SHIMMY HAD TIRES ROTATED READ BALANCED HAS NOT CREATED THE PROBLEM

Manufacturer: RAM
Mfg Campaign: 11209031
Notice Date: May 21, 2019
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Campaign: 11208627 Other
May 20, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

VEHICLE OCCASIONALLY STICKS IN PARK WHEN YOU PUT IT IN DRIVE. IT RELEASES WHEN THE RPMS RAISE ENOUGH TO OVERPOWER WHAT IS HANGING. THIS CAUSES THE VEHICLE TO LUNGE FORWARD ONCE WHATEVER IS HANGING IT IS OVERPOWERED BY THE INPUT RPM'S, THE NATURAL RESPONSE WHEN YOU PUT IT IN DRIVE IS TO HIT THE GAS. IF YOU ARE NOT EXPECTING THIS TO HAPPEN, YOU CAN IMAGINE THE POTENTIAL RESULT. AT LEAST ONE PERSON (MANY HAVE HAD THIS HAPPEN) HAS CLAIMED THAT IT OCCURRED IN HIS GARAGE WHILE HIS WIFE WAS CROSSING IN FRONT OF THE VEHICLE NEARLY PINNING HER BETWEEN THE VEHICLE AND THE GARAGE. PROBLEM HAPPENS UNDER RANDOM CIRCUMSTANCES WITH NO APPARENT PATTERN AND CANNOT BE MADE TO HAPPEN ON COMMAND, IN MANY CASES THE DEALERSHIP WILL NOT FIX ANYTHING BECAUSE THEY CANNOT GET THE PROBLEM TO OCCUR IN THEIR PRESENCE. I PERSONALLY VIDEO'D IT HAPPENING AND SHOWED TO TO THE SERVICE MANAGER. THEY HAD THE VEHICLE FOR ONE WEEK AND WERE UNABLE TO REPRODUCE THE PROBLEM. I PICKED THE VEHICLE UP AND THE PROBLEM OCCURRED 5 MINUTES LATER. I CALLED THE SERVICE MANAGER WHILE IT WAS HAPPENING AND HE CAME TO MY LOCATION AND WITNESSED THE ISSUE FIRST HAND. HE WILL ADVISE IN THE COMING DAYS AS TO THE PLAN FOR RESOLUTION. THE VIDEO CAN ME FOUND HERE: HTTPS://M.YOUTUBE.COM/WATCH?V=MWL4XFFHOKY

Corrective Action:

VEHICLE OCCASIONALLY STICKS IN PARK WHEN YOU PUT IT IN DRIVE. IT RELEASES WHEN THE RPMS RAISE ENOUGH TO OVERPOWER WHAT IS HANGING. THIS CAUSES THE VEHICLE TO LUNGE FORWARD ONCE WHATEVER IS HANGING IT IS OVERPOWERED BY THE INPUT RPM'S, THE NATURAL RESPONSE WHEN YOU PUT IT IN DRIVE IS TO HIT THE GAS. IF YOU ARE NOT EXPECTING THIS TO HAPPEN, YOU CAN IMAGINE THE POTENTIAL RESULT. AT LEAST ONE PERSON (MANY HAVE HAD THIS HAPPEN) HAS CLAIMED THAT IT OCCURRED IN HIS GARAGE WHILE HIS WIFE WAS CROSSING IN FRONT OF THE VEHICLE NEARLY PINNING HER BETWEEN THE VEHICLE AND THE GARAGE. PROBLEM HAPPENS UNDER RANDOM CIRCUMSTANCES WITH NO APPARENT PATTERN AND CANNOT BE MADE TO HAPPEN ON COMMAND, IN MANY CASES THE DEALERSHIP WILL NOT FIX ANYTHING BECAUSE THEY CANNOT GET THE PROBLEM TO OCCUR IN THEIR PRESENCE. I PERSONALLY VIDEO'D IT HAPPENING AND SHOWED TO TO THE SERVICE MANAGER. THEY HAD THE VEHICLE FOR ONE WEEK AND WERE UNABLE TO REPRODUCE THE PROBLEM. I PICKED THE VEHICLE UP AND THE PROBLEM OCCURRED 5 MINUTES LATER. I CALLED THE SERVICE MANAGER WHILE IT WAS HAPPENING AND HE CAME TO MY LOCATION AND WITNESSED THE ISSUE FIRST HAND. HE WILL ADVISE IN THE COMING DAYS AS TO THE PLAN FOR RESOLUTION. THE VIDEO CAN ME FOUND HERE: HTTPS://M.YOUTUBE.COM/WATCH?V=MWL4XFFHOKY

Additional Notes:

VEHICLE OCCASIONALLY STICKS IN PARK WHEN YOU PUT IT IN DRIVE. IT RELEASES WHEN THE RPMS RAISE ENOUGH TO OVERPOWER WHAT IS HANGING. THIS CAUSES THE VEHICLE TO LUNGE FORWARD ONCE WHATEVER IS HANGING IT IS OVERPOWERED BY THE INPUT RPM'S, THE NATURAL RESPONSE WHEN YOU PUT IT IN DRIVE IS TO HIT THE GAS. IF YOU ARE NOT EXPECTING THIS TO HAPPEN, YOU CAN IMAGINE THE POTENTIAL RESULT. AT LEAST ONE PERSON (MANY HAVE HAD THIS HAPPEN) HAS CLAIMED THAT IT OCCURRED IN HIS GARAGE WHILE HIS WIFE WAS CROSSING IN FRONT OF THE VEHICLE NEARLY PINNING HER BETWEEN THE VEHICLE AND THE GARAGE. PROBLEM HAPPENS UNDER RANDOM CIRCUMSTANCES WITH NO APPARENT PATTERN AND CANNOT BE MADE TO HAPPEN ON COMMAND, IN MANY CASES THE DEALERSHIP WILL NOT FIX ANYTHING BECAUSE THEY CANNOT GET THE PROBLEM TO OCCUR IN THEIR PRESENCE. I PERSONALLY VIDEO'D IT HAPPENING AND SHOWED TO TO THE SERVICE MANAGER. THEY HAD THE VEHICLE FOR ONE WEEK AND WERE UNABLE TO REPRODUCE THE PROBLEM. I PICKED THE VEHICLE UP AND THE PROBLEM OCCURRED 5 MINUTES LATER. I CALLED THE SERVICE MANAGER WHILE IT WAS HAPPENING AND HE CAME TO MY LOCATION AND WITNESSED THE ISSUE FIRST HAND. HE WILL ADVISE IN THE COMING DAYS AS TO THE PLAN FOR RESOLUTION. THE VIDEO CAN ME FOUND HERE: HTTPS://M.YOUTUBE.COM/WATCH?V=MWL4XFFHOKY

Manufacturer: RAM
Mfg Campaign: 11208627
Notice Date: May 20, 2019
Recall Date: May 20, 2019
Chrysler (fca Us, Llc)
Campaign: 11208308 Other
May 17, 2019
Defect Description:

STEERING

Potential Consequences:

WHEN TURNING THE STEERING WHEEL BACK TO THE CENTER FROM THE LEFT, THERE SEEMS TO BE A CATCH AND IT RESISTS TURNING. IT SEEMS TO MATCH OTHER RECALLS OUT THERE, BUT MY VIN WAS NOT INCLUDED IN ANY OF THE CURRENT, DOCUMENTED RECALLS.

Corrective Action:

WHEN TURNING THE STEERING WHEEL BACK TO THE CENTER FROM THE LEFT, THERE SEEMS TO BE A CATCH AND IT RESISTS TURNING. IT SEEMS TO MATCH OTHER RECALLS OUT THERE, BUT MY VIN WAS NOT INCLUDED IN ANY OF THE CURRENT, DOCUMENTED RECALLS.

Additional Notes:

WHEN TURNING THE STEERING WHEEL BACK TO THE CENTER FROM THE LEFT, THERE SEEMS TO BE A CATCH AND IT RESISTS TURNING. IT SEEMS TO MATCH OTHER RECALLS OUT THERE, BUT MY VIN WAS NOT INCLUDED IN ANY OF THE CURRENT, DOCUMENTED RECALLS.

Manufacturer: RAM
Mfg Campaign: 11208308
Notice Date: May 17, 2019
Recall Date: May 17, 2019
Chrysler (fca Us, Llc)
Campaign: 11207585 Other
May 14, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE AUTO START/STOP FEATURE WAS NOT FUNCTIONING PROPERLY AS THE VEHICLE HAD LUNGED FORWARD SEVERAL TIMES CAUSING THE CONTACT TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO SLOW DOWN AND STOP THE VEHICLE. THE DEALER (LUSTINE CHRYSLER DODGE JEEP RAM, 14211 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, (703) 496-5202)) HAD NOT TEST DROVE THE VEHICLE YET TO DETERMINE IF THEY MAY BE ABLE TO REPLICATE THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE FEATURE MAY CAUSE A CATASTROPHIC CRASH DUE TO THE INTERMITTENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY HAD A REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11.

Corrective Action:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE AUTO START/STOP FEATURE WAS NOT FUNCTIONING PROPERLY AS THE VEHICLE HAD LUNGED FORWARD SEVERAL TIMES CAUSING THE CONTACT TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO SLOW DOWN AND STOP THE VEHICLE. THE DEALER (LUSTINE CHRYSLER DODGE JEEP RAM, 14211 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, (703) 496-5202)) HAD NOT TEST DROVE THE VEHICLE YET TO DETERMINE IF THEY MAY BE ABLE TO REPLICATE THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE FEATURE MAY CAUSE A CATASTROPHIC CRASH DUE TO THE INTERMITTENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY HAD A REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11.

Additional Notes:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE AUTO START/STOP FEATURE WAS NOT FUNCTIONING PROPERLY AS THE VEHICLE HAD LUNGED FORWARD SEVERAL TIMES CAUSING THE CONTACT TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO SLOW DOWN AND STOP THE VEHICLE. THE DEALER (LUSTINE CHRYSLER DODGE JEEP RAM, 14211 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, (703) 496-5202)) HAD NOT TEST DROVE THE VEHICLE YET TO DETERMINE IF THEY MAY BE ABLE TO REPLICATE THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE FEATURE MAY CAUSE A CATASTROPHIC CRASH DUE TO THE INTERMITTENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY HAD A REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11.

Manufacturer: RAM
Mfg Campaign: 11207585
Notice Date: May 14, 2019
Recall Date: May 14, 2019
Chrysler (fca Us, Llc)
Campaign: 11207103 Other
May 12, 2019
Defect Description:

STEERING

Potential Consequences:

PURCHASED TRUCK IN DEC 2018. ABOUT A MONTH IN AROUND 2000 MILES STARTED EXPERIENCING THE STEERING WHEEL STICKING AROUND THE 11:00 POSITION AT HIGHWAY SPEEDS. I DRIVE 1500 TO 2000 MILES A MONTH AND AFRAID I AM GOING TO OVERCORRECT ESPECIALLY IN HEAVY TRAFFIC. SPOKE WITH DEALERSHIP AND THEY DO NOT HAVE A SOLUTION FOR THE PROBLEM. HAD THE RECALL TAKEN CARE OF ON THE BATTERY CABLE AND THIS DID NOT CORRECT THE ISSUE EITHER. FEELS LIKE A PROBLEM IN THE STEERING LINKAGE. I HAVE ALSO STARTED NOTICING WHICH FEELS LIKE THE TRUCK IS STARTING TO FLOAT SIDE TO SIDE AND AM HAVING TO CORRECT TO KEEP IT IN THE LANE. THIS TRUCK DOES NOT HAVE LANE ASSIST ON IT SO THAT COULD NOT BE THE PROBLEM.

Corrective Action:

PURCHASED TRUCK IN DEC 2018. ABOUT A MONTH IN AROUND 2000 MILES STARTED EXPERIENCING THE STEERING WHEEL STICKING AROUND THE 11:00 POSITION AT HIGHWAY SPEEDS. I DRIVE 1500 TO 2000 MILES A MONTH AND AFRAID I AM GOING TO OVERCORRECT ESPECIALLY IN HEAVY TRAFFIC. SPOKE WITH DEALERSHIP AND THEY DO NOT HAVE A SOLUTION FOR THE PROBLEM. HAD THE RECALL TAKEN CARE OF ON THE BATTERY CABLE AND THIS DID NOT CORRECT THE ISSUE EITHER. FEELS LIKE A PROBLEM IN THE STEERING LINKAGE. I HAVE ALSO STARTED NOTICING WHICH FEELS LIKE THE TRUCK IS STARTING TO FLOAT SIDE TO SIDE AND AM HAVING TO CORRECT TO KEEP IT IN THE LANE. THIS TRUCK DOES NOT HAVE LANE ASSIST ON IT SO THAT COULD NOT BE THE PROBLEM.

Additional Notes:

PURCHASED TRUCK IN DEC 2018. ABOUT A MONTH IN AROUND 2000 MILES STARTED EXPERIENCING THE STEERING WHEEL STICKING AROUND THE 11:00 POSITION AT HIGHWAY SPEEDS. I DRIVE 1500 TO 2000 MILES A MONTH AND AFRAID I AM GOING TO OVERCORRECT ESPECIALLY IN HEAVY TRAFFIC. SPOKE WITH DEALERSHIP AND THEY DO NOT HAVE A SOLUTION FOR THE PROBLEM. HAD THE RECALL TAKEN CARE OF ON THE BATTERY CABLE AND THIS DID NOT CORRECT THE ISSUE EITHER. FEELS LIKE A PROBLEM IN THE STEERING LINKAGE. I HAVE ALSO STARTED NOTICING WHICH FEELS LIKE THE TRUCK IS STARTING TO FLOAT SIDE TO SIDE AND AM HAVING TO CORRECT TO KEEP IT IN THE LANE. THIS TRUCK DOES NOT HAVE LANE ASSIST ON IT SO THAT COULD NOT BE THE PROBLEM.

Manufacturer: RAM
Mfg Campaign: 11207103
Notice Date: May 12, 2019
Recall Date: May 12, 2019
Chrysler (fca Us, Llc)
Campaign: 11206057 Other
May 7, 2019
Defect Description:

SUSPENSION

Potential Consequences:

ON THREE (3) DIFFERENT OCCASIONS BETWEEN FEBRUARY 25 AND APRIL 29, 2019 WHILE DRIVING THE VEHICLE ON AN OPEN HIGHWAY, TWICE ON THE INTERSTATE AND ONCE IN THE CITY, THE VEHICLE STARTED TO BOUNCE OUT OF CONTROL AND SHORTLY AFTERWARDS THE ALERT MESSAGE CAME ON THE SCREEN INDICATING THAT I SHOULD "SERVICE THE SUSPENSION SYSTEM IMMEDIATELY". THREE DIFFERENT TIMES I HAVE HAD TO RETURN THE VEHICLE TO THE DEALERSHIP DUE TO SUSPENSION PROBLEMS. EACH TIME THE VEHICLE JUST STARTED BOUNCING OUT OF CONTROL WHILE DRIVING AND SHORTLY AFTERWARDS THE ALERT WARNING MESSAGE CAME ON THE SCREEN INDICATING THAT I SHOULD "SERVICE THE SUSPENSION SYSTEM IMMEDIATELY". THE FIRST TIME IT HAPPENED THE SERVICE DEPARTMENT STAFF INDICATED "INSPECTED UNDER CARRIAGE AND FOUND A RUPTURED AIRBAG ON RIGHT REAR, NO PHYSICAL DAMAGE REPLACED RIGHT REAR AIRBAG ON SUSPENSION AND FILLED WITH NITROGEN. TEST DROVE TO VERIFY REPAIR". THE SECOND TIME THE SERVICE DEPARTMENT STAFF INDICATED "SCANNED VEHICLE FOUND DTC C152-2A/C1562 INCORRECT OPERATION OF PUMP, RIGHT REAR SPRING IS BROKEN, DUE TO HEIGHT SENSOR FAILURE". THIS IS THE THIRD INCIDENT AND THE VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT SINCE APRIL 29, 2019 (9 DAYS) FOR THE THIRD TIME WITH A SUSPENSION PROBLEM AND I HAVE NOT BEEN TOLD WHAT THE PROBLEM IS AND WHEN I WILL GET MY TRUCK BACK.

Corrective Action:

ON THREE (3) DIFFERENT OCCASIONS BETWEEN FEBRUARY 25 AND APRIL 29, 2019 WHILE DRIVING THE VEHICLE ON AN OPEN HIGHWAY, TWICE ON THE INTERSTATE AND ONCE IN THE CITY, THE VEHICLE STARTED TO BOUNCE OUT OF CONTROL AND SHORTLY AFTERWARDS THE ALERT MESSAGE CAME ON THE SCREEN INDICATING THAT I SHOULD "SERVICE THE SUSPENSION SYSTEM IMMEDIATELY". THREE DIFFERENT TIMES I HAVE HAD TO RETURN THE VEHICLE TO THE DEALERSHIP DUE TO SUSPENSION PROBLEMS. EACH TIME THE VEHICLE JUST STARTED BOUNCING OUT OF CONTROL WHILE DRIVING AND SHORTLY AFTERWARDS THE ALERT WARNING MESSAGE CAME ON THE SCREEN INDICATING THAT I SHOULD "SERVICE THE SUSPENSION SYSTEM IMMEDIATELY". THE FIRST TIME IT HAPPENED THE SERVICE DEPARTMENT STAFF INDICATED "INSPECTED UNDER CARRIAGE AND FOUND A RUPTURED AIRBAG ON RIGHT REAR, NO PHYSICAL DAMAGE REPLACED RIGHT REAR AIRBAG ON SUSPENSION AND FILLED WITH NITROGEN. TEST DROVE TO VERIFY REPAIR". THE SECOND TIME THE SERVICE DEPARTMENT STAFF INDICATED "SCANNED VEHICLE FOUND DTC C152-2A/C1562 INCORRECT OPERATION OF PUMP, RIGHT REAR SPRING IS BROKEN, DUE TO HEIGHT SENSOR FAILURE". THIS IS THE THIRD INCIDENT AND THE VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT SINCE APRIL 29, 2019 (9 DAYS) FOR THE THIRD TIME WITH A SUSPENSION PROBLEM AND I HAVE NOT BEEN TOLD WHAT THE PROBLEM IS AND WHEN I WILL GET MY TRUCK BACK.

Additional Notes:

ON THREE (3) DIFFERENT OCCASIONS BETWEEN FEBRUARY 25 AND APRIL 29, 2019 WHILE DRIVING THE VEHICLE ON AN OPEN HIGHWAY, TWICE ON THE INTERSTATE AND ONCE IN THE CITY, THE VEHICLE STARTED TO BOUNCE OUT OF CONTROL AND SHORTLY AFTERWARDS THE ALERT MESSAGE CAME ON THE SCREEN INDICATING THAT I SHOULD "SERVICE THE SUSPENSION SYSTEM IMMEDIATELY". THREE DIFFERENT TIMES I HAVE HAD TO RETURN THE VEHICLE TO THE DEALERSHIP DUE TO SUSPENSION PROBLEMS. EACH TIME THE VEHICLE JUST STARTED BOUNCING OUT OF CONTROL WHILE DRIVING AND SHORTLY AFTERWARDS THE ALERT WARNING MESSAGE CAME ON THE SCREEN INDICATING THAT I SHOULD "SERVICE THE SUSPENSION SYSTEM IMMEDIATELY". THE FIRST TIME IT HAPPENED THE SERVICE DEPARTMENT STAFF INDICATED "INSPECTED UNDER CARRIAGE AND FOUND A RUPTURED AIRBAG ON RIGHT REAR, NO PHYSICAL DAMAGE REPLACED RIGHT REAR AIRBAG ON SUSPENSION AND FILLED WITH NITROGEN. TEST DROVE TO VERIFY REPAIR". THE SECOND TIME THE SERVICE DEPARTMENT STAFF INDICATED "SCANNED VEHICLE FOUND DTC C152-2A/C1562 INCORRECT OPERATION OF PUMP, RIGHT REAR SPRING IS BROKEN, DUE TO HEIGHT SENSOR FAILURE". THIS IS THE THIRD INCIDENT AND THE VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT SINCE APRIL 29, 2019 (9 DAYS) FOR THE THIRD TIME WITH A SUSPENSION PROBLEM AND I HAVE NOT BEEN TOLD WHAT THE PROBLEM IS AND WHEN I WILL GET MY TRUCK BACK.

Manufacturer: RAM
Mfg Campaign: 11206057
Notice Date: May 7, 2019
Recall Date: May 7, 2019
Chrysler (fca Us, Llc)
Campaign: 11205142 Other
May 2, 2019
Defect Description:

STEERING

Potential Consequences:

STEERING STICKS WHEN TURNING LEFT ON CURVY ROADS AND THE TRUCK FEELS LIKE ITS STRADDLING A HUMP, THIS HAPPENS WHILE DRIVING AT SPEEDS FROM 5 TO 40 MILES AN HOUR SO FAR. I JUST PICKED THE TRUCK UP BRAND NEW FROM THE DEALER, I WILL BE CONTACTING DEALER TO SEE IF I CAN GET SERVICE AS SOON AS POSSIBLE, I LOOKED UP THIS PROBLEM ON THE WEB, AND FOUND A FEW OTHERS ON RAM FORUM .COM WITH THE SAME PROBLEM, AFTER SEVERAL VISITS TO THE DEALER THE DEALER REPLACED THE STEERING RACK WHICH SEEMED TO RESOLVE THERE PROBLEM. THE STEERING SEEMS TO STICK WHILE IN A SLIGHT LEFT TURN AND DOESN'T WANT TO RETURN TO CENTER, UNLESS I APPLY MORE PRESSURE TO TURN BACK TO STRAIGHT. ALSO THE TRUCK FEELS A LITTLE WOBBLY, AND LIKE ITS STRADDLING A HUMP IN THE ROAD, TURNS TO THE RIGHT ARE FINE IT HAS NO PROBLEM GOING RIGHT JUST LEFT.*DT CONSUMER STATE THE ANSWER TO DID IT TAKE FORCE TO RETURN THE WHEEL BACK TO CENTER IS NOT MUCH FORCE, MAYBE A POUND OR TWO OF FORCE. THE OTHER QUESTION ABOUT ANY WARNING LIGHTS OR BUZZERS IS NOTHING COMPLETELY SILENT. *JB

Corrective Action:

STEERING STICKS WHEN TURNING LEFT ON CURVY ROADS AND THE TRUCK FEELS LIKE ITS STRADDLING A HUMP, THIS HAPPENS WHILE DRIVING AT SPEEDS FROM 5 TO 40 MILES AN HOUR SO FAR. I JUST PICKED THE TRUCK UP BRAND NEW FROM THE DEALER, I WILL BE CONTACTING DEALER TO SEE IF I CAN GET SERVICE AS SOON AS POSSIBLE, I LOOKED UP THIS PROBLEM ON THE WEB, AND FOUND A FEW OTHERS ON RAM FORUM .COM WITH THE SAME PROBLEM, AFTER SEVERAL VISITS TO THE DEALER THE DEALER REPLACED THE STEERING RACK WHICH SEEMED TO RESOLVE THERE PROBLEM. THE STEERING SEEMS TO STICK WHILE IN A SLIGHT LEFT TURN AND DOESN'T WANT TO RETURN TO CENTER, UNLESS I APPLY MORE PRESSURE TO TURN BACK TO STRAIGHT. ALSO THE TRUCK FEELS A LITTLE WOBBLY, AND LIKE ITS STRADDLING A HUMP IN THE ROAD, TURNS TO THE RIGHT ARE FINE IT HAS NO PROBLEM GOING RIGHT JUST LEFT.*DT CONSUMER STATE THE ANSWER TO DID IT TAKE FORCE TO RETURN THE WHEEL BACK TO CENTER IS NOT MUCH FORCE, MAYBE A POUND OR TWO OF FORCE. THE OTHER QUESTION ABOUT ANY WARNING LIGHTS OR BUZZERS IS NOTHING COMPLETELY SILENT. *JB

Additional Notes:

STEERING STICKS WHEN TURNING LEFT ON CURVY ROADS AND THE TRUCK FEELS LIKE ITS STRADDLING A HUMP, THIS HAPPENS WHILE DRIVING AT SPEEDS FROM 5 TO 40 MILES AN HOUR SO FAR. I JUST PICKED THE TRUCK UP BRAND NEW FROM THE DEALER, I WILL BE CONTACTING DEALER TO SEE IF I CAN GET SERVICE AS SOON AS POSSIBLE, I LOOKED UP THIS PROBLEM ON THE WEB, AND FOUND A FEW OTHERS ON RAM FORUM .COM WITH THE SAME PROBLEM, AFTER SEVERAL VISITS TO THE DEALER THE DEALER REPLACED THE STEERING RACK WHICH SEEMED TO RESOLVE THERE PROBLEM. THE STEERING SEEMS TO STICK WHILE IN A SLIGHT LEFT TURN AND DOESN'T WANT TO RETURN TO CENTER, UNLESS I APPLY MORE PRESSURE TO TURN BACK TO STRAIGHT. ALSO THE TRUCK FEELS A LITTLE WOBBLY, AND LIKE ITS STRADDLING A HUMP IN THE ROAD, TURNS TO THE RIGHT ARE FINE IT HAS NO PROBLEM GOING RIGHT JUST LEFT.*DT CONSUMER STATE THE ANSWER TO DID IT TAKE FORCE TO RETURN THE WHEEL BACK TO CENTER IS NOT MUCH FORCE, MAYBE A POUND OR TWO OF FORCE. THE OTHER QUESTION ABOUT ANY WARNING LIGHTS OR BUZZERS IS NOTHING COMPLETELY SILENT. *JB

Manufacturer: RAM
Mfg Campaign: 11205142
Notice Date: May 2, 2019
Recall Date: May 2, 2019
Chrysler (fca Us, Llc)
Campaign: 11205208 Other
May 2, 2019
Defect Description:

STEERING

Potential Consequences:

PURCHASED 2019 RAM 1500 AROUND 9/8/2018 ONE WEEK AFTER HAVING IT THE STEERING WHEEL STARTED STICKING ONLY WHEN TURNING TO THE LEFT AT HIGHWAY SPEEDS. SINCE THEN THE PROBLEM HAS GREATLY INCREASED. THIS DOES IT AS STATED ON SWEEPING TURNS ON THE INTERSTATE OR HIGHWAY SPEEDS ONLY. I HAVE TO JERK THE STEERING WHEEL BACK TO THE RIGHT IN A HARD MOTION TO GET THE TRUCK GOING BACK STRAIGHT AFTER THESE TURNS. THIS IS SCARY AND CAUSES THE TRUCK TO SWAY AT SUCH SPEEDS. THERE WAS A RECALL ON THE STEERING HOWEVER THIS DID NOT CORRECT THE ISSUE. IT IS CURRENTLY IN ITS 4TH TRIP TO THE DEALERSHIP FOR REPAIR. THIS HAS BEEN GOING ON FOR 9 MONTHS WITHOUT BEING CORRECTED. IT IS TO THE POINT I HAVE PARKED THE TRUCK AS I DO NOT FEEL SAFE IN DRIVING IT.

Corrective Action:

PURCHASED 2019 RAM 1500 AROUND 9/8/2018 ONE WEEK AFTER HAVING IT THE STEERING WHEEL STARTED STICKING ONLY WHEN TURNING TO THE LEFT AT HIGHWAY SPEEDS. SINCE THEN THE PROBLEM HAS GREATLY INCREASED. THIS DOES IT AS STATED ON SWEEPING TURNS ON THE INTERSTATE OR HIGHWAY SPEEDS ONLY. I HAVE TO JERK THE STEERING WHEEL BACK TO THE RIGHT IN A HARD MOTION TO GET THE TRUCK GOING BACK STRAIGHT AFTER THESE TURNS. THIS IS SCARY AND CAUSES THE TRUCK TO SWAY AT SUCH SPEEDS. THERE WAS A RECALL ON THE STEERING HOWEVER THIS DID NOT CORRECT THE ISSUE. IT IS CURRENTLY IN ITS 4TH TRIP TO THE DEALERSHIP FOR REPAIR. THIS HAS BEEN GOING ON FOR 9 MONTHS WITHOUT BEING CORRECTED. IT IS TO THE POINT I HAVE PARKED THE TRUCK AS I DO NOT FEEL SAFE IN DRIVING IT.

Additional Notes:

PURCHASED 2019 RAM 1500 AROUND 9/8/2018 ONE WEEK AFTER HAVING IT THE STEERING WHEEL STARTED STICKING ONLY WHEN TURNING TO THE LEFT AT HIGHWAY SPEEDS. SINCE THEN THE PROBLEM HAS GREATLY INCREASED. THIS DOES IT AS STATED ON SWEEPING TURNS ON THE INTERSTATE OR HIGHWAY SPEEDS ONLY. I HAVE TO JERK THE STEERING WHEEL BACK TO THE RIGHT IN A HARD MOTION TO GET THE TRUCK GOING BACK STRAIGHT AFTER THESE TURNS. THIS IS SCARY AND CAUSES THE TRUCK TO SWAY AT SUCH SPEEDS. THERE WAS A RECALL ON THE STEERING HOWEVER THIS DID NOT CORRECT THE ISSUE. IT IS CURRENTLY IN ITS 4TH TRIP TO THE DEALERSHIP FOR REPAIR. THIS HAS BEEN GOING ON FOR 9 MONTHS WITHOUT BEING CORRECTED. IT IS TO THE POINT I HAVE PARKED THE TRUCK AS I DO NOT FEEL SAFE IN DRIVING IT.

Manufacturer: RAM
Mfg Campaign: 11205208
Notice Date: May 2, 2019
Recall Date: May 2, 2019
Chrysler (fca Us, Llc)
Campaign: 11205380 Other
May 2, 2019
Defect Description:

STEERING

Potential Consequences:

WHEN VEHICLE IS AT HIGHWAY SPEED AND GOING INTO LEFT HAND CORNERS, THE STEERING WHEEL STICKS IF YOU GO PAST THE TEN O CLOCK POSITION. IT HAPPENS ONLY AFTER DRIVING AT HIGHWAY SPEEDS FOR A PERIOD OF TIME. IT DOES NOT HAPPEN ON RIGHT TURNS, THE WHEEL COMES BACK, BUT INTERMITTENTLY. ALMOST FEELS LIKE A WOBBLE?

Corrective Action:

WHEN VEHICLE IS AT HIGHWAY SPEED AND GOING INTO LEFT HAND CORNERS, THE STEERING WHEEL STICKS IF YOU GO PAST THE TEN O CLOCK POSITION. IT HAPPENS ONLY AFTER DRIVING AT HIGHWAY SPEEDS FOR A PERIOD OF TIME. IT DOES NOT HAPPEN ON RIGHT TURNS, THE WHEEL COMES BACK, BUT INTERMITTENTLY. ALMOST FEELS LIKE A WOBBLE?

Additional Notes:

WHEN VEHICLE IS AT HIGHWAY SPEED AND GOING INTO LEFT HAND CORNERS, THE STEERING WHEEL STICKS IF YOU GO PAST THE TEN O CLOCK POSITION. IT HAPPENS ONLY AFTER DRIVING AT HIGHWAY SPEEDS FOR A PERIOD OF TIME. IT DOES NOT HAPPEN ON RIGHT TURNS, THE WHEEL COMES BACK, BUT INTERMITTENTLY. ALMOST FEELS LIKE A WOBBLE?

Manufacturer: RAM
Mfg Campaign: 11205380
Notice Date: May 2, 2019
Recall Date: May 2, 2019
Chrysler (fca Us, Llc)
Campaign: 11204687 Other
Apr 30, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

EVEN THOUGH THE DEFROST SYSTEM SEEMS TO PUT OUT PLENTY OF HEAT THE FAN OR THE WAY THE WINDSHIELD IS DESIGNED, WHEN IT IS COLD OUT AND/OR I AM TRAVELING AT A DECENT SPEED THE DEFROSTER DOES NOT KEEP THE WINDSHIELD CLEAR. IT AFFECTS APROX. THE LAST COUPLE OF INCHES THAT THE WIPERS REACH AND THEN EVERYTHING ABOVE THAT. THIS THEN AFFECTS THE AUTO WIPING OPTION. THERE IS A RECALL FOR BASICALLY THIS EXACT ISSUE NHTSA CAMPAIGN # 19V051000 BUT IT DOES NOT INCLUDE MY MODEL OF VEHICLE. IT AFFECTS THE RAM 1500 THAT HAVE THE 12" SCREEN BUT DO NOT HAVE DUAL CLIMATE CONTROL. MY VEHICLE HAS THE 12' SCREEN BUT DOES HAVE DUAL CLIMATE CONTROL. THE DATE LISTED BELOW IS JUST A GENERAL DATE. THIS ISSUE WOULD HAPPEN WHEN IT WAS RAINING/SNOWING AND IT WAS COLD OR CLOSE TO FREEZING TEMPS

Corrective Action:

EVEN THOUGH THE DEFROST SYSTEM SEEMS TO PUT OUT PLENTY OF HEAT THE FAN OR THE WAY THE WINDSHIELD IS DESIGNED, WHEN IT IS COLD OUT AND/OR I AM TRAVELING AT A DECENT SPEED THE DEFROSTER DOES NOT KEEP THE WINDSHIELD CLEAR. IT AFFECTS APROX. THE LAST COUPLE OF INCHES THAT THE WIPERS REACH AND THEN EVERYTHING ABOVE THAT. THIS THEN AFFECTS THE AUTO WIPING OPTION. THERE IS A RECALL FOR BASICALLY THIS EXACT ISSUE NHTSA CAMPAIGN # 19V051000 BUT IT DOES NOT INCLUDE MY MODEL OF VEHICLE. IT AFFECTS THE RAM 1500 THAT HAVE THE 12" SCREEN BUT DO NOT HAVE DUAL CLIMATE CONTROL. MY VEHICLE HAS THE 12' SCREEN BUT DOES HAVE DUAL CLIMATE CONTROL. THE DATE LISTED BELOW IS JUST A GENERAL DATE. THIS ISSUE WOULD HAPPEN WHEN IT WAS RAINING/SNOWING AND IT WAS COLD OR CLOSE TO FREEZING TEMPS

Additional Notes:

EVEN THOUGH THE DEFROST SYSTEM SEEMS TO PUT OUT PLENTY OF HEAT THE FAN OR THE WAY THE WINDSHIELD IS DESIGNED, WHEN IT IS COLD OUT AND/OR I AM TRAVELING AT A DECENT SPEED THE DEFROSTER DOES NOT KEEP THE WINDSHIELD CLEAR. IT AFFECTS APROX. THE LAST COUPLE OF INCHES THAT THE WIPERS REACH AND THEN EVERYTHING ABOVE THAT. THIS THEN AFFECTS THE AUTO WIPING OPTION. THERE IS A RECALL FOR BASICALLY THIS EXACT ISSUE NHTSA CAMPAIGN # 19V051000 BUT IT DOES NOT INCLUDE MY MODEL OF VEHICLE. IT AFFECTS THE RAM 1500 THAT HAVE THE 12" SCREEN BUT DO NOT HAVE DUAL CLIMATE CONTROL. MY VEHICLE HAS THE 12' SCREEN BUT DOES HAVE DUAL CLIMATE CONTROL. THE DATE LISTED BELOW IS JUST A GENERAL DATE. THIS ISSUE WOULD HAPPEN WHEN IT WAS RAINING/SNOWING AND IT WAS COLD OR CLOSE TO FREEZING TEMPS

Manufacturer: RAM
Mfg Campaign: 11204687
Notice Date: Apr 30, 2019
Recall Date: Apr 30, 2019
Chrysler (fca Us, Llc)
Campaign: 11204160 Other
Apr 27, 2019
Defect Description:

STEERING

Potential Consequences:

WAS DRIVING AND MY STEERING WHEEL LOCKED UP HAD TO TURN OFF THE TRUCK IN THE MIDDLE OF THE ROAD. WAS TURNING IN THE TURN LANE WHILE BRAKING AT THE TIME

Corrective Action:

WAS DRIVING AND MY STEERING WHEEL LOCKED UP HAD TO TURN OFF THE TRUCK IN THE MIDDLE OF THE ROAD. WAS TURNING IN THE TURN LANE WHILE BRAKING AT THE TIME

Additional Notes:

WAS DRIVING AND MY STEERING WHEEL LOCKED UP HAD TO TURN OFF THE TRUCK IN THE MIDDLE OF THE ROAD. WAS TURNING IN THE TURN LANE WHILE BRAKING AT THE TIME

Manufacturer: RAM
Mfg Campaign: 11204160
Notice Date: Apr 27, 2019
Recall Date: Apr 27, 2019
Chrysler (fca Us, Llc)
Campaign: 11203885 Other
Apr 26, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

MY WIPERS FAIL DURING RAIN. FIRST EVENT AT 70MPH IN HEAVY RAIN....VERY DANGEROUS. HAVE STOPPED ON MULTIPLE OCCASIONS. DEALER CANNOT REPLICATE AND HESITATE TO DO ANYTHING. I HAVE VIDEO BUT IT CAN'T BE UPLOADED ON YOUR SITE.

Corrective Action:

MY WIPERS FAIL DURING RAIN. FIRST EVENT AT 70MPH IN HEAVY RAIN....VERY DANGEROUS. HAVE STOPPED ON MULTIPLE OCCASIONS. DEALER CANNOT REPLICATE AND HESITATE TO DO ANYTHING. I HAVE VIDEO BUT IT CAN'T BE UPLOADED ON YOUR SITE.

Additional Notes:

MY WIPERS FAIL DURING RAIN. FIRST EVENT AT 70MPH IN HEAVY RAIN....VERY DANGEROUS. HAVE STOPPED ON MULTIPLE OCCASIONS. DEALER CANNOT REPLICATE AND HESITATE TO DO ANYTHING. I HAVE VIDEO BUT IT CAN'T BE UPLOADED ON YOUR SITE.

Manufacturer: RAM
Mfg Campaign: 11203885
Notice Date: Apr 26, 2019
Recall Date: Apr 26, 2019
Chrysler (fca Us, Llc)
Campaign: 11203967 Other
Apr 26, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WHEN I WAS DRIVING MY TRUCK TO SLOW DOWN THE VEHICLE WAS COMPLETELY TURNED OFF AND IT IS THE SECOND TIME IT HAPPENS, TO TAKE IT TO THE DEALER COMES A LOW-VOLTAGE CODE IN THE BATTERY THAT THEY TELL ME IS WHEN YOU DO NOT DRIVE FOR A GOOD TIME , BUT THIS IS MY VEHICLE OF DAILY USE. CITY STREET

Corrective Action:

WHEN I WAS DRIVING MY TRUCK TO SLOW DOWN THE VEHICLE WAS COMPLETELY TURNED OFF AND IT IS THE SECOND TIME IT HAPPENS, TO TAKE IT TO THE DEALER COMES A LOW-VOLTAGE CODE IN THE BATTERY THAT THEY TELL ME IS WHEN YOU DO NOT DRIVE FOR A GOOD TIME , BUT THIS IS MY VEHICLE OF DAILY USE. CITY STREET

Additional Notes:

WHEN I WAS DRIVING MY TRUCK TO SLOW DOWN THE VEHICLE WAS COMPLETELY TURNED OFF AND IT IS THE SECOND TIME IT HAPPENS, TO TAKE IT TO THE DEALER COMES A LOW-VOLTAGE CODE IN THE BATTERY THAT THEY TELL ME IS WHEN YOU DO NOT DRIVE FOR A GOOD TIME , BUT THIS IS MY VEHICLE OF DAILY USE. CITY STREET

Manufacturer: RAM
Mfg Campaign: 11203967
Notice Date: Apr 26, 2019
Recall Date: Apr 26, 2019
Chrysler (fca Us, Llc)
Campaign: 11203970 Other
Apr 26, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

DRIVING MY TRUCK IN THE CITY AT THE TIME OF STOPPING THE COMPUTER AS IT DISCONNECTS THE CHANGE AND ASKS ME TO PUT IT BACK ON THE P AND THEN SELECT MY GEAR AGAIN, AND THAT ALREADY APASADO TWICE AS WELL.

Corrective Action:

DRIVING MY TRUCK IN THE CITY AT THE TIME OF STOPPING THE COMPUTER AS IT DISCONNECTS THE CHANGE AND ASKS ME TO PUT IT BACK ON THE P AND THEN SELECT MY GEAR AGAIN, AND THAT ALREADY APASADO TWICE AS WELL.

Additional Notes:

DRIVING MY TRUCK IN THE CITY AT THE TIME OF STOPPING THE COMPUTER AS IT DISCONNECTS THE CHANGE AND ASKS ME TO PUT IT BACK ON THE P AND THEN SELECT MY GEAR AGAIN, AND THAT ALREADY APASADO TWICE AS WELL.

Manufacturer: RAM
Mfg Campaign: 11203970
Notice Date: Apr 26, 2019
Recall Date: Apr 26, 2019
Chrysler (fca Us, Llc)
Campaign: 11202747 Other
Apr 21, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WHILE BACK OUT MY GARAGE, ALL THE SERVICE ENGINE LIGHTS CAME ON AND STARTED FLASHING AND THE DASH STARTED DISPLAYING SERVICE TRACTION, SERVICE ELECTRICAL, SERVICE SHIFTER. AUTO PARK DISABLED. THE WIPERS WOULD COME ON AUTOMATICALLY WHEN IN THE OFF POSITION. SERVICE AIR BAG SYSTEM. ELECTRONIC THROTTLE CONTROL AND THERE WAS MORE. THE LIGHTS ON THE DASH STARTED FLASHING AND CONTINUED TO FLASH EVEN WHEN VEHICLE WAS TURNED OFF. I DISCONNECTED WIRES FROM BATTERY TERMINAL TO KILL POWER SO THE LIGHTS WOULD STAY OFF. POWER DOORS WOULD LOCK OR UNLOCK

Corrective Action:

WHILE BACK OUT MY GARAGE, ALL THE SERVICE ENGINE LIGHTS CAME ON AND STARTED FLASHING AND THE DASH STARTED DISPLAYING SERVICE TRACTION, SERVICE ELECTRICAL, SERVICE SHIFTER. AUTO PARK DISABLED. THE WIPERS WOULD COME ON AUTOMATICALLY WHEN IN THE OFF POSITION. SERVICE AIR BAG SYSTEM. ELECTRONIC THROTTLE CONTROL AND THERE WAS MORE. THE LIGHTS ON THE DASH STARTED FLASHING AND CONTINUED TO FLASH EVEN WHEN VEHICLE WAS TURNED OFF. I DISCONNECTED WIRES FROM BATTERY TERMINAL TO KILL POWER SO THE LIGHTS WOULD STAY OFF. POWER DOORS WOULD LOCK OR UNLOCK

Additional Notes:

WHILE BACK OUT MY GARAGE, ALL THE SERVICE ENGINE LIGHTS CAME ON AND STARTED FLASHING AND THE DASH STARTED DISPLAYING SERVICE TRACTION, SERVICE ELECTRICAL, SERVICE SHIFTER. AUTO PARK DISABLED. THE WIPERS WOULD COME ON AUTOMATICALLY WHEN IN THE OFF POSITION. SERVICE AIR BAG SYSTEM. ELECTRONIC THROTTLE CONTROL AND THERE WAS MORE. THE LIGHTS ON THE DASH STARTED FLASHING AND CONTINUED TO FLASH EVEN WHEN VEHICLE WAS TURNED OFF. I DISCONNECTED WIRES FROM BATTERY TERMINAL TO KILL POWER SO THE LIGHTS WOULD STAY OFF. POWER DOORS WOULD LOCK OR UNLOCK

Manufacturer: RAM
Mfg Campaign: 11202747
Notice Date: Apr 21, 2019
Recall Date: Apr 21, 2019
Chrysler (fca Us, Llc)
Campaign: 11194893 Other
Apr 9, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE REGARDING NHTSA CAMPAIGN NUMBER: 19V067000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING 10 MPH, THE BRAKE PEDAL SEPARATED AND FAILED TO STOP THE VEHICLE. THE EMERGENCY BRAKE WAS ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO HOBLIT RAM TRUCK CENTER (1990 HAYS LN, WOODLAND, CA 95776, (530) 662-4667) WHERE THE RECALL REPAIR WAS BEING PERFORMED. THE DEALER STATED THAT THE PEDAL SEPARATED AGAIN DURING THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

Corrective Action:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE REGARDING NHTSA CAMPAIGN NUMBER: 19V067000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING 10 MPH, THE BRAKE PEDAL SEPARATED AND FAILED TO STOP THE VEHICLE. THE EMERGENCY BRAKE WAS ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO HOBLIT RAM TRUCK CENTER (1990 HAYS LN, WOODLAND, CA 95776, (530) 662-4667) WHERE THE RECALL REPAIR WAS BEING PERFORMED. THE DEALER STATED THAT THE PEDAL SEPARATED AGAIN DURING THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

Additional Notes:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE REGARDING NHTSA CAMPAIGN NUMBER: 19V067000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING 10 MPH, THE BRAKE PEDAL SEPARATED AND FAILED TO STOP THE VEHICLE. THE EMERGENCY BRAKE WAS ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO HOBLIT RAM TRUCK CENTER (1990 HAYS LN, WOODLAND, CA 95776, (530) 662-4667) WHERE THE RECALL REPAIR WAS BEING PERFORMED. THE DEALER STATED THAT THE PEDAL SEPARATED AGAIN DURING THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

Manufacturer: RAM
Mfg Campaign: 11194893
Notice Date: Apr 9, 2019
Recall Date: Apr 9, 2019
Chrysler (fca Us, Llc)
Campaign: 11194713 Other
Apr 8, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

SINCE PURCHASE MY 2019 RAM TRUCK HAS LOTS OF ISSUES WITH THE 12 INCH SCREEN. IT CONTROLS EVERYTHING ON THE TRUCK. THE SCREEN GOES BLANK ALL THE TIME AND YOU ARE NOT ABLE TO CONTROL ANY THING ON THE TRUCK , STEPS , AIR CONDITION, HEAT ETC.... WHEN THE SCREEN ACTS UP THE AUTO RETRACTABLE RUNNING BOARDS STAY OUT UNTIL AROUND 15 MPH. ALSO THE AC AND HEAT WILL AUTOMATICALLY COME ON AND YOU CANT SHUT IF OFF, NO CONTROLS WILL WORK. I HAVE 27 VIDEOS OF MY TRUCK NOT WORKING RIGHT AND ALL DEALER SAYS IS SORRY WE CANT DUPLICATE. THE STEERING IS ALSO ALWAYS OFF. THE STEERING WHEEL GETS OFF TO THE LEFT THEN GOES OFF TO THE RIGHT. DEALER STATES IT TAKES 500 MILES FOR IT TO AUTO ALIGN IT SELF TO RE LEARN CENTER. FEEL FREE TO CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Corrective Action:

SINCE PURCHASE MY 2019 RAM TRUCK HAS LOTS OF ISSUES WITH THE 12 INCH SCREEN. IT CONTROLS EVERYTHING ON THE TRUCK. THE SCREEN GOES BLANK ALL THE TIME AND YOU ARE NOT ABLE TO CONTROL ANY THING ON THE TRUCK , STEPS , AIR CONDITION, HEAT ETC.... WHEN THE SCREEN ACTS UP THE AUTO RETRACTABLE RUNNING BOARDS STAY OUT UNTIL AROUND 15 MPH. ALSO THE AC AND HEAT WILL AUTOMATICALLY COME ON AND YOU CANT SHUT IF OFF, NO CONTROLS WILL WORK. I HAVE 27 VIDEOS OF MY TRUCK NOT WORKING RIGHT AND ALL DEALER SAYS IS SORRY WE CANT DUPLICATE. THE STEERING IS ALSO ALWAYS OFF. THE STEERING WHEEL GETS OFF TO THE LEFT THEN GOES OFF TO THE RIGHT. DEALER STATES IT TAKES 500 MILES FOR IT TO AUTO ALIGN IT SELF TO RE LEARN CENTER. FEEL FREE TO CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Additional Notes:

SINCE PURCHASE MY 2019 RAM TRUCK HAS LOTS OF ISSUES WITH THE 12 INCH SCREEN. IT CONTROLS EVERYTHING ON THE TRUCK. THE SCREEN GOES BLANK ALL THE TIME AND YOU ARE NOT ABLE TO CONTROL ANY THING ON THE TRUCK , STEPS , AIR CONDITION, HEAT ETC.... WHEN THE SCREEN ACTS UP THE AUTO RETRACTABLE RUNNING BOARDS STAY OUT UNTIL AROUND 15 MPH. ALSO THE AC AND HEAT WILL AUTOMATICALLY COME ON AND YOU CANT SHUT IF OFF, NO CONTROLS WILL WORK. I HAVE 27 VIDEOS OF MY TRUCK NOT WORKING RIGHT AND ALL DEALER SAYS IS SORRY WE CANT DUPLICATE. THE STEERING IS ALSO ALWAYS OFF. THE STEERING WHEEL GETS OFF TO THE LEFT THEN GOES OFF TO THE RIGHT. DEALER STATES IT TAKES 500 MILES FOR IT TO AUTO ALIGN IT SELF TO RE LEARN CENTER. FEEL FREE TO CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Manufacturer: RAM
Mfg Campaign: 11194713
Notice Date: Apr 8, 2019
Recall Date: Apr 8, 2019
Chrysler (fca Us, Llc)
Campaign: 11194713 Other
Apr 8, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

SINCE PURCHASE MY 2019 RAM TRUCK HAS LOTS OF ISSUES WITH THE 12 INCH SCREEN. IT CONTROLS EVERYTHING ON THE TRUCK. THE SCREEN GOES BLANK ALL THE TIME AND YOU ARE NOT ABLE TO CONTROL ANY THING ON THE TRUCK , STEPS , AIR CONDITION, HEAT ETC.... WHEN THE SCREEN ACTS UP THE AUTO RETRACTABLE RUNNING BOARDS STAY OUT UNTIL AROUND 15 MPH. ALSO THE AC AND HEAT WILL AUTOMATICALLY COME ON AND YOU CANT SHUT IF OFF, NO CONTROLS WILL WORK. I HAVE 27 VIDEOS OF MY TRUCK NOT WORKING RIGHT AND ALL DEALER SAYS IS SORRY WE CANT DUPLICATE. THE STEERING IS ALSO ALWAYS OFF. THE STEERING WHEEL GETS OFF TO THE LEFT THEN GOES OFF TO THE RIGHT. DEALER STATES IT TAKES 500 MILES FOR IT TO AUTO ALIGN IT SELF TO RE LEARN CENTER. FEEL FREE TO CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Corrective Action:

SINCE PURCHASE MY 2019 RAM TRUCK HAS LOTS OF ISSUES WITH THE 12 INCH SCREEN. IT CONTROLS EVERYTHING ON THE TRUCK. THE SCREEN GOES BLANK ALL THE TIME AND YOU ARE NOT ABLE TO CONTROL ANY THING ON THE TRUCK , STEPS , AIR CONDITION, HEAT ETC.... WHEN THE SCREEN ACTS UP THE AUTO RETRACTABLE RUNNING BOARDS STAY OUT UNTIL AROUND 15 MPH. ALSO THE AC AND HEAT WILL AUTOMATICALLY COME ON AND YOU CANT SHUT IF OFF, NO CONTROLS WILL WORK. I HAVE 27 VIDEOS OF MY TRUCK NOT WORKING RIGHT AND ALL DEALER SAYS IS SORRY WE CANT DUPLICATE. THE STEERING IS ALSO ALWAYS OFF. THE STEERING WHEEL GETS OFF TO THE LEFT THEN GOES OFF TO THE RIGHT. DEALER STATES IT TAKES 500 MILES FOR IT TO AUTO ALIGN IT SELF TO RE LEARN CENTER. FEEL FREE TO CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Additional Notes:

SINCE PURCHASE MY 2019 RAM TRUCK HAS LOTS OF ISSUES WITH THE 12 INCH SCREEN. IT CONTROLS EVERYTHING ON THE TRUCK. THE SCREEN GOES BLANK ALL THE TIME AND YOU ARE NOT ABLE TO CONTROL ANY THING ON THE TRUCK , STEPS , AIR CONDITION, HEAT ETC.... WHEN THE SCREEN ACTS UP THE AUTO RETRACTABLE RUNNING BOARDS STAY OUT UNTIL AROUND 15 MPH. ALSO THE AC AND HEAT WILL AUTOMATICALLY COME ON AND YOU CANT SHUT IF OFF, NO CONTROLS WILL WORK. I HAVE 27 VIDEOS OF MY TRUCK NOT WORKING RIGHT AND ALL DEALER SAYS IS SORRY WE CANT DUPLICATE. THE STEERING IS ALSO ALWAYS OFF. THE STEERING WHEEL GETS OFF TO THE LEFT THEN GOES OFF TO THE RIGHT. DEALER STATES IT TAKES 500 MILES FOR IT TO AUTO ALIGN IT SELF TO RE LEARN CENTER. FEEL FREE TO CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Manufacturer: RAM
Mfg Campaign: 11194713
Notice Date: Apr 8, 2019
Recall Date: Apr 8, 2019
Back to 1500 Years RAM Models All Makes

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