RAM 1500 2021

Complete listing of complaints and recalls for this vehicle

939
Complaints
28
Recalls

Complaints & Recalls

939 Complaints 28 Recalls

Official Safety Recalls - Important!

28 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V298000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 8, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 08C
Notice Date: May 27, 2025
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V754000 SAFETY RECALL
31.7K Vehicles Affected
Recall Date: Oct 10, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 86B
Notice Date: Dec 5, 2024
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V653000 SAFETY RECALL
1M Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
Driving with a disabled electronic stability control system can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 75B
Notice Date: Sep 26, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V265000 SAFETY RECALL
131.7K Vehicles Affected
Recall Date: Apr 13, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The powertrain control module software may cause an incorrect fuel mixture condition in the engine, and result in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the Powertrain Control Module calibration software, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 37A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 37A
Notice Date: Apr 27, 2023
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V059000 SAFETY RECALL
77.1K Vehicles Affected
Recall Date: Feb 9, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 14A
Notice Date: Mar 1, 2023
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V767000 SAFETY RECALL
60.4K Vehicles Affected
Recall Date: Oct 13, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z96
Notice Date: Oct 17, 2023
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V638000 SAFETY RECALL
7.9K Vehicles Affected
Recall Date: Aug 25, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z86
Notice Date: Oct 6, 2022
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V925000 SAFETY RECALL
376 Vehicles Affected
Recall Date: Nov 24, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.

Potential Risk:
An air bag that deploys improperly can increase the risk of injury in a crash.
FREE Recall Solution:
Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y99
Notice Date: Jan 17, 2022
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V918000 SAFETY RECALL
38.2K Vehicles Affected
Recall Date: Nov 23, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the TRSCM software. Interim owner notification letters were mailed on January 19, 2022. Owner notification letters were mailed on February 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y80. This recall was superseded by 23V-059.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y80
Notice Date: Feb 22, 2022
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V698000 SAFETY RECALL
2 Vehicles Affected
Recall Date: Sep 9, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles. The incorrect-size spare tire may have been installed, which does not match the tire size and inflation pressure information on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection And Rims."

Potential Risk:
A driver that relies on the incorrect spare tire inflation pressure on the tire placard label may inflate the spare tire incorrectly, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the spare tire assembly, free of charge. The owner notification letter was mailed on September 9, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y62.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y62
Notice Date: Sep 9, 2021
Recall Date: Sep 9, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V438000 SAFETY RECALL
14.1K Vehicles Affected
Recall Date: Jun 10, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with a trailer reverse steering module (TRSCM). The rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, US, LLC's number for this recall is Y30. This recall was superseded by recall number 21V-918.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y30
Notice Date: Jun 24, 2021
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V037000 SAFETY RECALL
683 Vehicles Affected
Recall Date: Feb 1, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.

Potential Risk:
A separated brake pedal can result in the driver being unable to apply the service brakes, increasing the risk of a crash.
FREE Recall Solution:
Owners are advised to not drive their vehicles until they receive instructions on the inspection and repair, as necessary. FCA US will notify owners, and dealers will inspect and install the push rod clip, free of charge. The recall began February 9, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is Y04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y04
Notice Date: Feb 9, 2021
Recall Date: Feb 1, 2021

Consumer Complaints

939 Complaints
Chrysler (fca Us, Llc)
Campaign: 11443146 Other
Dec 8, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck.

Corrective Action:

When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck.

Additional Notes:

When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck.

Manufacturer: RAM
Mfg Campaign: 11443146
Notice Date: Dec 8, 2021
Recall Date: Dec 8, 2021
Chrysler (fca Us, Llc)
Campaign: 11443146 Other
Dec 8, 2021
Defect Description:

ENGINE

Potential Consequences:

When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck.

Corrective Action:

When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck.

Additional Notes:

When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck.

Manufacturer: RAM
Mfg Campaign: 11443146
Notice Date: Dec 8, 2021
Recall Date: Dec 8, 2021
Chrysler (fca Us, Llc)
Campaign: 11443146 Other
Dec 8, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck.

Corrective Action:

When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck.

Additional Notes:

When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck.

Manufacturer: RAM
Mfg Campaign: 11443146
Notice Date: Dec 8, 2021
Recall Date: Dec 8, 2021
Chrysler (fca Us, Llc)
Campaign: 11442925 Other
1 Vehicles Affected
Dec 6, 2021
Defect Description:

AIR BAGS

Potential Consequences:

In an effort to avoid deer, driver swerved and crashed into woods where small trees were hit with the truck crashing and stopping in a small ravine. As a result of the front end damage (bumper, grill, etc.) and impact, front Air bags failed to deploy. Injuries incurred were a broken nose, left knee injury, left elbow injury, mid to lower right back injury, possible heart Afib (not previously known or detected prior to accident could have been exacerbated).

Corrective Action:

In an effort to avoid deer, driver swerved and crashed into woods where small trees were hit with the truck crashing and stopping in a small ravine. As a result of the front end damage (bumper, grill, etc.) and impact, front Air bags failed to deploy. Injuries incurred were a broken nose, left knee injury, left elbow injury, mid to lower right back injury, possible heart Afib (not previously known or detected prior to accident could have been exacerbated).

Additional Notes:

In an effort to avoid deer, driver swerved and crashed into woods where small trees were hit with the truck crashing and stopping in a small ravine. As a result of the front end damage (bumper, grill, etc.) and impact, front Air bags failed to deploy. Injuries incurred were a broken nose, left knee injury, left elbow injury, mid to lower right back injury, possible heart Afib (not previously known or detected prior to accident could have been exacerbated).

Manufacturer: RAM
Mfg Campaign: 11442925
Notice Date: Dec 6, 2021
Recall Date: Dec 6, 2021
Chrysler (fca Us, Llc)
Campaign: 11442637 Other
Dec 4, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Truck engine stalls and turns off at unexpected times when traveling under 25 miles per hours, the emergency brake gets engaged and the car just turns off in the middle of driving. It happens whether or not the Auto start feature is activated or not.

Corrective Action:

Truck engine stalls and turns off at unexpected times when traveling under 25 miles per hours, the emergency brake gets engaged and the car just turns off in the middle of driving. It happens whether or not the Auto start feature is activated or not.

Additional Notes:

Truck engine stalls and turns off at unexpected times when traveling under 25 miles per hours, the emergency brake gets engaged and the car just turns off in the middle of driving. It happens whether or not the Auto start feature is activated or not.

Manufacturer: RAM
Mfg Campaign: 11442637
Notice Date: Dec 4, 2021
Recall Date: Dec 4, 2021
Chrysler (fca Us, Llc)
Campaign: 11442637 Other
Dec 4, 2021
Defect Description:

ENGINE

Potential Consequences:

Truck engine stalls and turns off at unexpected times when traveling under 25 miles per hours, the emergency brake gets engaged and the car just turns off in the middle of driving. It happens whether or not the Auto start feature is activated or not.

Corrective Action:

Truck engine stalls and turns off at unexpected times when traveling under 25 miles per hours, the emergency brake gets engaged and the car just turns off in the middle of driving. It happens whether or not the Auto start feature is activated or not.

Additional Notes:

Truck engine stalls and turns off at unexpected times when traveling under 25 miles per hours, the emergency brake gets engaged and the car just turns off in the middle of driving. It happens whether or not the Auto start feature is activated or not.

Manufacturer: RAM
Mfg Campaign: 11442637
Notice Date: Dec 4, 2021
Recall Date: Dec 4, 2021
Chrysler (fca Us, Llc)
Campaign: 11442601 Other
Dec 3, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality?

Corrective Action:

On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality?

Additional Notes:

On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality?

Manufacturer: RAM
Mfg Campaign: 11442601
Notice Date: Dec 3, 2021
Recall Date: Dec 3, 2021
Chrysler (fca Us, Llc)
Campaign: 11442601 Other
Dec 3, 2021
Defect Description:

ENGINE

Potential Consequences:

On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality?

Corrective Action:

On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality?

Additional Notes:

On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality?

Manufacturer: RAM
Mfg Campaign: 11442601
Notice Date: Dec 3, 2021
Recall Date: Dec 3, 2021
Chrysler (fca Us, Llc)
Campaign: 11442601 Other
Dec 3, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality?

Corrective Action:

On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality?

Additional Notes:

On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality?

Manufacturer: RAM
Mfg Campaign: 11442601
Notice Date: Dec 3, 2021
Recall Date: Dec 3, 2021
Chrysler (fca Us, Llc)
Campaign: 11442203 Other
Dec 1, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Gas mile sensor goes from 250miles to 60miles left in tank. It jumps up and down on the miles. It said I had 175 miles till tank to be empty. I was driving for 10 minute it drop to 10 miles and then car shut off. It had no gas. Transmission when driving it sometime doesn’t change gear. Rpm goes up 6000 7000 driving 15-20 mph. It happen more often when going up a steep hill and going on a flat road the gear won’t change

Corrective Action:

Gas mile sensor goes from 250miles to 60miles left in tank. It jumps up and down on the miles. It said I had 175 miles till tank to be empty. I was driving for 10 minute it drop to 10 miles and then car shut off. It had no gas. Transmission when driving it sometime doesn’t change gear. Rpm goes up 6000 7000 driving 15-20 mph. It happen more often when going up a steep hill and going on a flat road the gear won’t change

Additional Notes:

Gas mile sensor goes from 250miles to 60miles left in tank. It jumps up and down on the miles. It said I had 175 miles till tank to be empty. I was driving for 10 minute it drop to 10 miles and then car shut off. It had no gas. Transmission when driving it sometime doesn’t change gear. Rpm goes up 6000 7000 driving 15-20 mph. It happen more often when going up a steep hill and going on a flat road the gear won’t change

Manufacturer: RAM
Mfg Campaign: 11442203
Notice Date: Dec 1, 2021
Recall Date: Dec 1, 2021
Chrysler (fca Us, Llc)
Campaign: 11442203 Other
Dec 1, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Gas mile sensor goes from 250miles to 60miles left in tank. It jumps up and down on the miles. It said I had 175 miles till tank to be empty. I was driving for 10 minute it drop to 10 miles and then car shut off. It had no gas. Transmission when driving it sometime doesn’t change gear. Rpm goes up 6000 7000 driving 15-20 mph. It happen more often when going up a steep hill and going on a flat road the gear won’t change

Corrective Action:

Gas mile sensor goes from 250miles to 60miles left in tank. It jumps up and down on the miles. It said I had 175 miles till tank to be empty. I was driving for 10 minute it drop to 10 miles and then car shut off. It had no gas. Transmission when driving it sometime doesn’t change gear. Rpm goes up 6000 7000 driving 15-20 mph. It happen more often when going up a steep hill and going on a flat road the gear won’t change

Additional Notes:

Gas mile sensor goes from 250miles to 60miles left in tank. It jumps up and down on the miles. It said I had 175 miles till tank to be empty. I was driving for 10 minute it drop to 10 miles and then car shut off. It had no gas. Transmission when driving it sometime doesn’t change gear. Rpm goes up 6000 7000 driving 15-20 mph. It happen more often when going up a steep hill and going on a flat road the gear won’t change

Manufacturer: RAM
Mfg Campaign: 11442203
Notice Date: Dec 1, 2021
Recall Date: Dec 1, 2021
Chrysler (fca Us, Llc)
Campaign: 11441787 Other
Nov 27, 2021
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I was driving on the street and had to accelerate rapidly to avoid a collision and when I pressed down the accelerator pedal it got stuck and the truck accelerated and wouldn’t slow down, I immediately pressed on the brake and it did not slow down at all, I then managed to bring the accelerator pedal back up with my shoe and get it unstuck and that’s when The truck stopped accelerating. To the best of my knowledge it seemed as if the pedal was sticky or like a spring or something made it get stuck to the accelerating position. I did not notice any warning lights on the dashboard but this is a very serious concern because I was approaching an intersection when this occurred and also I always carry my baby in the truck with me. I have an appt with the dealership on 11/29/21 to diagnose concern.

Corrective Action:

I was driving on the street and had to accelerate rapidly to avoid a collision and when I pressed down the accelerator pedal it got stuck and the truck accelerated and wouldn’t slow down, I immediately pressed on the brake and it did not slow down at all, I then managed to bring the accelerator pedal back up with my shoe and get it unstuck and that’s when The truck stopped accelerating. To the best of my knowledge it seemed as if the pedal was sticky or like a spring or something made it get stuck to the accelerating position. I did not notice any warning lights on the dashboard but this is a very serious concern because I was approaching an intersection when this occurred and also I always carry my baby in the truck with me. I have an appt with the dealership on 11/29/21 to diagnose concern.

Additional Notes:

I was driving on the street and had to accelerate rapidly to avoid a collision and when I pressed down the accelerator pedal it got stuck and the truck accelerated and wouldn’t slow down, I immediately pressed on the brake and it did not slow down at all, I then managed to bring the accelerator pedal back up with my shoe and get it unstuck and that’s when The truck stopped accelerating. To the best of my knowledge it seemed as if the pedal was sticky or like a spring or something made it get stuck to the accelerating position. I did not notice any warning lights on the dashboard but this is a very serious concern because I was approaching an intersection when this occurred and also I always carry my baby in the truck with me. I have an appt with the dealership on 11/29/21 to diagnose concern.

Manufacturer: RAM
Mfg Campaign: 11441787
Notice Date: Nov 27, 2021
Recall Date: Nov 27, 2021
Chrysler (fca Us, Llc)
Campaign: 11441747 Other
Nov 26, 2021
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

The backup camera no longer works. I only have 2200 miles on my truck

Corrective Action:

The backup camera no longer works. I only have 2200 miles on my truck

Additional Notes:

The backup camera no longer works. I only have 2200 miles on my truck

Manufacturer: RAM
Mfg Campaign: 11441747
Notice Date: Nov 26, 2021
Recall Date: Nov 26, 2021
Chrysler (fca Us, Llc)
Campaign: 11441747 Other
Nov 26, 2021
Defect Description:

BACK OVER PREVENTION: CAMERA SYSTEM

Potential Consequences:

The backup camera no longer works. I only have 2200 miles on my truck

Corrective Action:

The backup camera no longer works. I only have 2200 miles on my truck

Additional Notes:

The backup camera no longer works. I only have 2200 miles on my truck

Manufacturer: RAM
Mfg Campaign: 11441747
Notice Date: Nov 26, 2021
Recall Date: Nov 26, 2021
Chrysler (fca Us, Llc)
Campaign: 11441305 Other
Nov 22, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

On two separate occasions while slowing to make a turn or to come to a stop, the truck will shut off the engine, once it slows to below 5mph it will force itself into park and apply the emergency brake while still rolling. This is very unsafe when in traffic, and could cause a wreck. It has been at the dealership for two weeks and there is still no solution, and they have not been able to reproduce it yet. Both times there was no warning it was going to happen.

Corrective Action:

On two separate occasions while slowing to make a turn or to come to a stop, the truck will shut off the engine, once it slows to below 5mph it will force itself into park and apply the emergency brake while still rolling. This is very unsafe when in traffic, and could cause a wreck. It has been at the dealership for two weeks and there is still no solution, and they have not been able to reproduce it yet. Both times there was no warning it was going to happen.

Additional Notes:

On two separate occasions while slowing to make a turn or to come to a stop, the truck will shut off the engine, once it slows to below 5mph it will force itself into park and apply the emergency brake while still rolling. This is very unsafe when in traffic, and could cause a wreck. It has been at the dealership for two weeks and there is still no solution, and they have not been able to reproduce it yet. Both times there was no warning it was going to happen.

Manufacturer: RAM
Mfg Campaign: 11441305
Notice Date: Nov 22, 2021
Recall Date: Nov 22, 2021
Chrysler (fca Us, Llc)
Campaign: 11441305 Other
Nov 22, 2021
Defect Description:

ENGINE

Potential Consequences:

On two separate occasions while slowing to make a turn or to come to a stop, the truck will shut off the engine, once it slows to below 5mph it will force itself into park and apply the emergency brake while still rolling. This is very unsafe when in traffic, and could cause a wreck. It has been at the dealership for two weeks and there is still no solution, and they have not been able to reproduce it yet. Both times there was no warning it was going to happen.

Corrective Action:

On two separate occasions while slowing to make a turn or to come to a stop, the truck will shut off the engine, once it slows to below 5mph it will force itself into park and apply the emergency brake while still rolling. This is very unsafe when in traffic, and could cause a wreck. It has been at the dealership for two weeks and there is still no solution, and they have not been able to reproduce it yet. Both times there was no warning it was going to happen.

Additional Notes:

On two separate occasions while slowing to make a turn or to come to a stop, the truck will shut off the engine, once it slows to below 5mph it will force itself into park and apply the emergency brake while still rolling. This is very unsafe when in traffic, and could cause a wreck. It has been at the dealership for two weeks and there is still no solution, and they have not been able to reproduce it yet. Both times there was no warning it was going to happen.

Manufacturer: RAM
Mfg Campaign: 11441305
Notice Date: Nov 22, 2021
Recall Date: Nov 22, 2021
Chrysler (fca Us, Llc)
Campaign: 11441389 Other
Nov 22, 2021
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.

Corrective Action:

While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.

Additional Notes:

While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.

Manufacturer: RAM
Mfg Campaign: 11441389
Notice Date: Nov 22, 2021
Recall Date: Nov 22, 2021
Chrysler (fca Us, Llc)
Campaign: 11441389 Other
Nov 22, 2021
Defect Description:

ENGINE

Potential Consequences:

While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.

Corrective Action:

While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.

Additional Notes:

While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.

Manufacturer: RAM
Mfg Campaign: 11441389
Notice Date: Nov 22, 2021
Recall Date: Nov 22, 2021
Chrysler (fca Us, Llc)
Campaign: 11441389 Other
Nov 22, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.

Corrective Action:

While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.

Additional Notes:

While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.

Manufacturer: RAM
Mfg Campaign: 11441389
Notice Date: Nov 22, 2021
Recall Date: Nov 22, 2021
Chrysler (fca Us, Llc)
Campaign: 11441076 Other
Nov 19, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Today 11/19 around 12:50pm Pacific Time I was picking up my kids from school and as I was going about 20mph and my truck braked out of nowhere then shut off. Nothing was with 50ft in front and luckily no one was behind me. This isn't the first time this has happened the first time was on the freeway as I was going 75mph and fortunate no on hit me then. This is a safety issues for owners and other drivers. Unfortunately my truck still has the issue of staying on at times which again is a safety issue and fire hazard. We have video on our security cameras that caught the dashboard blinking and no it's not any security light. My truck has been to the dealer twice already for these issues for about a month. The dealer couldn't figure out what was wrong they don't even know. A little over month ago Ram Customer care case manager (2nd one I've dealt with) called and she asked me if the dealer called me and I told her no one has called me but I have the same issues and some. She said she'd call the dealer for an appointment and after that nothing till last Wednesday 11/10 around 6pm Pacific Time I got a call from another case manager I missed that call as I was outside trying to get the truck to turn off and since then I have been returning her calls and nothing. I guess we'll just have to wait for something serious to happen before these issues become important to [XXX]. This truck is our family vehicle so why aren't these SAFETY ISSUES taken more SERIOUS? No warning lights came on dashboards before braking out of nowhere. Guess we'll just have to see what happens...We LOVE our RAM but [XXX] the issues it has. Can't upload videos on here they should change that. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

Today 11/19 around 12:50pm Pacific Time I was picking up my kids from school and as I was going about 20mph and my truck braked out of nowhere then shut off. Nothing was with 50ft in front and luckily no one was behind me. This isn't the first time this has happened the first time was on the freeway as I was going 75mph and fortunate no on hit me then. This is a safety issues for owners and other drivers. Unfortunately my truck still has the issue of staying on at times which again is a safety issue and fire hazard. We have video on our security cameras that caught the dashboard blinking and no it's not any security light. My truck has been to the dealer twice already for these issues for about a month. The dealer couldn't figure out what was wrong they don't even know. A little over month ago Ram Customer care case manager (2nd one I've dealt with) called and she asked me if the dealer called me and I told her no one has called me but I have the same issues and some. She said she'd call the dealer for an appointment and after that nothing till last Wednesday 11/10 around 6pm Pacific Time I got a call from another case manager I missed that call as I was outside trying to get the truck to turn off and since then I have been returning her calls and nothing. I guess we'll just have to wait for something serious to happen before these issues become important to [XXX]. This truck is our family vehicle so why aren't these SAFETY ISSUES taken more SERIOUS? No warning lights came on dashboards before braking out of nowhere. Guess we'll just have to see what happens...We LOVE our RAM but [XXX] the issues it has. Can't upload videos on here they should change that. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

Today 11/19 around 12:50pm Pacific Time I was picking up my kids from school and as I was going about 20mph and my truck braked out of nowhere then shut off. Nothing was with 50ft in front and luckily no one was behind me. This isn't the first time this has happened the first time was on the freeway as I was going 75mph and fortunate no on hit me then. This is a safety issues for owners and other drivers. Unfortunately my truck still has the issue of staying on at times which again is a safety issue and fire hazard. We have video on our security cameras that caught the dashboard blinking and no it's not any security light. My truck has been to the dealer twice already for these issues for about a month. The dealer couldn't figure out what was wrong they don't even know. A little over month ago Ram Customer care case manager (2nd one I've dealt with) called and she asked me if the dealer called me and I told her no one has called me but I have the same issues and some. She said she'd call the dealer for an appointment and after that nothing till last Wednesday 11/10 around 6pm Pacific Time I got a call from another case manager I missed that call as I was outside trying to get the truck to turn off and since then I have been returning her calls and nothing. I guess we'll just have to wait for something serious to happen before these issues become important to [XXX]. This truck is our family vehicle so why aren't these SAFETY ISSUES taken more SERIOUS? No warning lights came on dashboards before braking out of nowhere. Guess we'll just have to see what happens...We LOVE our RAM but [XXX] the issues it has. Can't upload videos on here they should change that. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: RAM
Mfg Campaign: 11441076
Notice Date: Nov 19, 2021
Recall Date: Nov 19, 2021

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