Complaints & Recalls
Official Safety Recalls - Important!
28 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The powertrain control module software may cause an incorrect fuel mixture condition in the engine, and result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 37A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y99
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y80
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles. The incorrect-size spare tire may have been installed, which does not match the tire size and inflation pressure information on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection And Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y62
Recall Date: Sep 9, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with a trailer reverse steering module (TRSCM). The rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y30
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y04
Recall Date: Feb 1, 2021
Consumer Complaints
939 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Today 11/19 around 12:50pm Pacific Time I was picking up my kids from school and as I was going about 20mph and my truck braked out of nowhere then shut off. Nothing was with 50ft in front and luckily no one was behind me. This isn't the first time this has happened the first time was on the freeway as I was going 75mph and fortunate no on hit me then. This is a safety issues for owners and other drivers. Unfortunately my truck still has the issue of staying on at times which again is a safety issue and fire hazard. We have video on our security cameras that caught the dashboard blinking and no it's not any security light. My truck has been to the dealer twice already for these issues for about a month. The dealer couldn't figure out what was wrong they don't even know. A little over month ago Ram Customer care case manager (2nd one I've dealt with) called and she asked me if the dealer called me and I told her no one has called me but I have the same issues and some. She said she'd call the dealer for an appointment and after that nothing till last Wednesday 11/10 around 6pm Pacific Time I got a call from another case manager I missed that call as I was outside trying to get the truck to turn off and since then I have been returning her calls and nothing. I guess we'll just have to wait for something serious to happen before these issues become important to [XXX]. This truck is our family vehicle so why aren't these SAFETY ISSUES taken more SERIOUS? No warning lights came on dashboards before braking out of nowhere. Guess we'll just have to see what happens...We LOVE our RAM but [XXX] the issues it has. Can't upload videos on here they should change that. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Today 11/19 around 12:50pm Pacific Time I was picking up my kids from school and as I was going about 20mph and my truck braked out of nowhere then shut off. Nothing was with 50ft in front and luckily no one was behind me. This isn't the first time this has happened the first time was on the freeway as I was going 75mph and fortunate no on hit me then. This is a safety issues for owners and other drivers. Unfortunately my truck still has the issue of staying on at times which again is a safety issue and fire hazard. We have video on our security cameras that caught the dashboard blinking and no it's not any security light. My truck has been to the dealer twice already for these issues for about a month. The dealer couldn't figure out what was wrong they don't even know. A little over month ago Ram Customer care case manager (2nd one I've dealt with) called and she asked me if the dealer called me and I told her no one has called me but I have the same issues and some. She said she'd call the dealer for an appointment and after that nothing till last Wednesday 11/10 around 6pm Pacific Time I got a call from another case manager I missed that call as I was outside trying to get the truck to turn off and since then I have been returning her calls and nothing. I guess we'll just have to wait for something serious to happen before these issues become important to [XXX]. This truck is our family vehicle so why aren't these SAFETY ISSUES taken more SERIOUS? No warning lights came on dashboards before braking out of nowhere. Guess we'll just have to see what happens...We LOVE our RAM but [XXX] the issues it has. Can't upload videos on here they should change that. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Today 11/19 around 12:50pm Pacific Time I was picking up my kids from school and as I was going about 20mph and my truck braked out of nowhere then shut off. Nothing was with 50ft in front and luckily no one was behind me. This isn't the first time this has happened the first time was on the freeway as I was going 75mph and fortunate no on hit me then. This is a safety issues for owners and other drivers. Unfortunately my truck still has the issue of staying on at times which again is a safety issue and fire hazard. We have video on our security cameras that caught the dashboard blinking and no it's not any security light. My truck has been to the dealer twice already for these issues for about a month. The dealer couldn't figure out what was wrong they don't even know. A little over month ago Ram Customer care case manager (2nd one I've dealt with) called and she asked me if the dealer called me and I told her no one has called me but I have the same issues and some. She said she'd call the dealer for an appointment and after that nothing till last Wednesday 11/10 around 6pm Pacific Time I got a call from another case manager I missed that call as I was outside trying to get the truck to turn off and since then I have been returning her calls and nothing. I guess we'll just have to wait for something serious to happen before these issues become important to [XXX]. This truck is our family vehicle so why aren't these SAFETY ISSUES taken more SERIOUS? No warning lights came on dashboards before braking out of nowhere. Guess we'll just have to see what happens...We LOVE our RAM but [XXX] the issues it has. Can't upload videos on here they should change that. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11441076
Recall Date: Nov 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Today 11/19 around 12:50pm Pacific Time I was picking up my kids from school and as I was going about 20mph and my truck braked out of nowhere then shut off. Nothing was with 50ft in front and luckily no one was behind me. This isn't the first time this has happened the first time was on the freeway as I was going 75mph and fortunate no on hit me then. This is a safety issues for owners and other drivers. Unfortunately my truck still has the issue of staying on at times which again is a safety issue and fire hazard. We have video on our security cameras that caught the dashboard blinking and no it's not any security light. My truck has been to the dealer twice already for these issues for about a month. The dealer couldn't figure out what was wrong they don't even know. A little over month ago Ram Customer care case manager (2nd one I've dealt with) called and she asked me if the dealer called me and I told her no one has called me but I have the same issues and some. She said she'd call the dealer for an appointment and after that nothing till last Wednesday 11/10 around 6pm Pacific Time I got a call from another case manager I missed that call as I was outside trying to get the truck to turn off and since then I have been returning her calls and nothing. I guess we'll just have to wait for something serious to happen before these issues become important to [XXX]. This truck is our family vehicle so why aren't these SAFETY ISSUES taken more SERIOUS? No warning lights came on dashboards before braking out of nowhere. Guess we'll just have to see what happens...We LOVE our RAM but [XXX] the issues it has. Can't upload videos on here they should change that. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Today 11/19 around 12:50pm Pacific Time I was picking up my kids from school and as I was going about 20mph and my truck braked out of nowhere then shut off. Nothing was with 50ft in front and luckily no one was behind me. This isn't the first time this has happened the first time was on the freeway as I was going 75mph and fortunate no on hit me then. This is a safety issues for owners and other drivers. Unfortunately my truck still has the issue of staying on at times which again is a safety issue and fire hazard. We have video on our security cameras that caught the dashboard blinking and no it's not any security light. My truck has been to the dealer twice already for these issues for about a month. The dealer couldn't figure out what was wrong they don't even know. A little over month ago Ram Customer care case manager (2nd one I've dealt with) called and she asked me if the dealer called me and I told her no one has called me but I have the same issues and some. She said she'd call the dealer for an appointment and after that nothing till last Wednesday 11/10 around 6pm Pacific Time I got a call from another case manager I missed that call as I was outside trying to get the truck to turn off and since then I have been returning her calls and nothing. I guess we'll just have to wait for something serious to happen before these issues become important to [XXX]. This truck is our family vehicle so why aren't these SAFETY ISSUES taken more SERIOUS? No warning lights came on dashboards before braking out of nowhere. Guess we'll just have to see what happens...We LOVE our RAM but [XXX] the issues it has. Can't upload videos on here they should change that. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Today 11/19 around 12:50pm Pacific Time I was picking up my kids from school and as I was going about 20mph and my truck braked out of nowhere then shut off. Nothing was with 50ft in front and luckily no one was behind me. This isn't the first time this has happened the first time was on the freeway as I was going 75mph and fortunate no on hit me then. This is a safety issues for owners and other drivers. Unfortunately my truck still has the issue of staying on at times which again is a safety issue and fire hazard. We have video on our security cameras that caught the dashboard blinking and no it's not any security light. My truck has been to the dealer twice already for these issues for about a month. The dealer couldn't figure out what was wrong they don't even know. A little over month ago Ram Customer care case manager (2nd one I've dealt with) called and she asked me if the dealer called me and I told her no one has called me but I have the same issues and some. She said she'd call the dealer for an appointment and after that nothing till last Wednesday 11/10 around 6pm Pacific Time I got a call from another case manager I missed that call as I was outside trying to get the truck to turn off and since then I have been returning her calls and nothing. I guess we'll just have to wait for something serious to happen before these issues become important to [XXX]. This truck is our family vehicle so why aren't these SAFETY ISSUES taken more SERIOUS? No warning lights came on dashboards before braking out of nowhere. Guess we'll just have to see what happens...We LOVE our RAM but [XXX] the issues it has. Can't upload videos on here they should change that. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11441076
Recall Date: Nov 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving around 25 MPH and slowed to make a left turn into a parking lot. At about 10 MPH the engine shut off. As I came to a stop the parking brake was automatically engaged. I had to put the truck in park, restart the engine and remove the parking brake to drive off. Thank god I wasn't stuck in the middle of the road. As I do my research this same issue has been reported by many etourque ram owners.
Corrective Action:
Driving around 25 MPH and slowed to make a left turn into a parking lot. At about 10 MPH the engine shut off. As I came to a stop the parking brake was automatically engaged. I had to put the truck in park, restart the engine and remove the parking brake to drive off. Thank god I wasn't stuck in the middle of the road. As I do my research this same issue has been reported by many etourque ram owners.
Additional Notes:
Driving around 25 MPH and slowed to make a left turn into a parking lot. At about 10 MPH the engine shut off. As I came to a stop the parking brake was automatically engaged. I had to put the truck in park, restart the engine and remove the parking brake to drive off. Thank god I wasn't stuck in the middle of the road. As I do my research this same issue has been reported by many etourque ram owners.
Mfg Campaign: 11440746
Recall Date: Nov 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This following has now happened twice, first time 9/7/21- second time 11/12/21. While slowing from approximately 35-40 MPH to make a right hand turn the vehicle shuts off - auto braking engages - must restart the vehicle. As stated, this has now happened twice (truck has 10K miles) - vehicle shutting off in traffic and applying auto braking is highly dangerous and placing myself and my passengers at risk.
Corrective Action:
This following has now happened twice, first time 9/7/21- second time 11/12/21. While slowing from approximately 35-40 MPH to make a right hand turn the vehicle shuts off - auto braking engages - must restart the vehicle. As stated, this has now happened twice (truck has 10K miles) - vehicle shutting off in traffic and applying auto braking is highly dangerous and placing myself and my passengers at risk.
Additional Notes:
This following has now happened twice, first time 9/7/21- second time 11/12/21. While slowing from approximately 35-40 MPH to make a right hand turn the vehicle shuts off - auto braking engages - must restart the vehicle. As stated, this has now happened twice (truck has 10K miles) - vehicle shutting off in traffic and applying auto braking is highly dangerous and placing myself and my passengers at risk.
Mfg Campaign: 11440322
Recall Date: Nov 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Coming up to a T junction where I had to stop and turn left, slowed to about 2 mph and accelerated into a left hand turn when truck's engine died, truck stopped and the parking brake was engaged automatically. The transmission didn't turn to neutral so minimal rolling just stopped in middle of road. Cars around me had to brake to avoid hitting mine.
Corrective Action:
Coming up to a T junction where I had to stop and turn left, slowed to about 2 mph and accelerated into a left hand turn when truck's engine died, truck stopped and the parking brake was engaged automatically. The transmission didn't turn to neutral so minimal rolling just stopped in middle of road. Cars around me had to brake to avoid hitting mine.
Additional Notes:
Coming up to a T junction where I had to stop and turn left, slowed to about 2 mph and accelerated into a left hand turn when truck's engine died, truck stopped and the parking brake was engaged automatically. The transmission didn't turn to neutral so minimal rolling just stopped in middle of road. Cars around me had to brake to avoid hitting mine.
Mfg Campaign: 11440323
Recall Date: Nov 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine has stalled multiple times while making turns, left or right. Was able to restart every time. Dealer cannot replicate and has not repaired.
Corrective Action:
Engine has stalled multiple times while making turns, left or right. Was able to restart every time. Dealer cannot replicate and has not repaired.
Additional Notes:
Engine has stalled multiple times while making turns, left or right. Was able to restart every time. Dealer cannot replicate and has not repaired.
Mfg Campaign: 11440345
Recall Date: Nov 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving 8-10mph in traffic when truck engine died. Truck stopped and engaged emergency parking brake. Was able to restart truck and go on my way. 2600miles on odometer, I have read many other owners experiencing exact same issue with eTorque.
Corrective Action:
Driving 8-10mph in traffic when truck engine died. Truck stopped and engaged emergency parking brake. Was able to restart truck and go on my way. 2600miles on odometer, I have read many other owners experiencing exact same issue with eTorque.
Additional Notes:
Driving 8-10mph in traffic when truck engine died. Truck stopped and engaged emergency parking brake. Was able to restart truck and go on my way. 2600miles on odometer, I have read many other owners experiencing exact same issue with eTorque.
Mfg Campaign: 11440234
Recall Date: Nov 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At approximately 9,000 miles I was turning left from a residential area traveling at 15-25 mph. During the turn, and without warning, the vehicle stalled. The vehicle shifted to park, the electronic parking brake engaged and the engine shut off. There were no warning lights before the incident and the incident has not occurred since. I pressed the start button and the engine fired and was operational. Of concern is that the vehicle stalled while I was being followed by another car. Fortunately, the other driver realized something was wrong and was able to stop before striking the rear of the truck. A certified dealership found no current or history codes when it scanned, and could not duplicate the issue. No repairs were done.
Corrective Action:
At approximately 9,000 miles I was turning left from a residential area traveling at 15-25 mph. During the turn, and without warning, the vehicle stalled. The vehicle shifted to park, the electronic parking brake engaged and the engine shut off. There were no warning lights before the incident and the incident has not occurred since. I pressed the start button and the engine fired and was operational. Of concern is that the vehicle stalled while I was being followed by another car. Fortunately, the other driver realized something was wrong and was able to stop before striking the rear of the truck. A certified dealership found no current or history codes when it scanned, and could not duplicate the issue. No repairs were done.
Additional Notes:
At approximately 9,000 miles I was turning left from a residential area traveling at 15-25 mph. During the turn, and without warning, the vehicle stalled. The vehicle shifted to park, the electronic parking brake engaged and the engine shut off. There were no warning lights before the incident and the incident has not occurred since. I pressed the start button and the engine fired and was operational. Of concern is that the vehicle stalled while I was being followed by another car. Fortunately, the other driver realized something was wrong and was able to stop before striking the rear of the truck. A certified dealership found no current or history codes when it scanned, and could not duplicate the issue. No repairs were done.
Mfg Campaign: 11440119
Recall Date: Nov 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
At approximately 9,000 miles I was turning left from a residential area traveling at 15-25 mph. During the turn, and without warning, the vehicle stalled. The vehicle shifted to park, the electronic parking brake engaged and the engine shut off. There were no warning lights before the incident and the incident has not occurred since. I pressed the start button and the engine fired and was operational. Of concern is that the vehicle stalled while I was being followed by another car. Fortunately, the other driver realized something was wrong and was able to stop before striking the rear of the truck. A certified dealership found no current or history codes when it scanned, and could not duplicate the issue. No repairs were done.
Corrective Action:
At approximately 9,000 miles I was turning left from a residential area traveling at 15-25 mph. During the turn, and without warning, the vehicle stalled. The vehicle shifted to park, the electronic parking brake engaged and the engine shut off. There were no warning lights before the incident and the incident has not occurred since. I pressed the start button and the engine fired and was operational. Of concern is that the vehicle stalled while I was being followed by another car. Fortunately, the other driver realized something was wrong and was able to stop before striking the rear of the truck. A certified dealership found no current or history codes when it scanned, and could not duplicate the issue. No repairs were done.
Additional Notes:
At approximately 9,000 miles I was turning left from a residential area traveling at 15-25 mph. During the turn, and without warning, the vehicle stalled. The vehicle shifted to park, the electronic parking brake engaged and the engine shut off. There were no warning lights before the incident and the incident has not occurred since. I pressed the start button and the engine fired and was operational. Of concern is that the vehicle stalled while I was being followed by another car. Fortunately, the other driver realized something was wrong and was able to stop before striking the rear of the truck. A certified dealership found no current or history codes when it scanned, and could not duplicate the issue. No repairs were done.
Mfg Campaign: 11440119
Recall Date: Nov 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
At approximately 9,000 miles I was turning left from a residential area traveling at 15-25 mph. During the turn, and without warning, the vehicle stalled. The vehicle shifted to park, the electronic parking brake engaged and the engine shut off. There were no warning lights before the incident and the incident has not occurred since. I pressed the start button and the engine fired and was operational. Of concern is that the vehicle stalled while I was being followed by another car. Fortunately, the other driver realized something was wrong and was able to stop before striking the rear of the truck. A certified dealership found no current or history codes when it scanned, and could not duplicate the issue. No repairs were done.
Corrective Action:
At approximately 9,000 miles I was turning left from a residential area traveling at 15-25 mph. During the turn, and without warning, the vehicle stalled. The vehicle shifted to park, the electronic parking brake engaged and the engine shut off. There were no warning lights before the incident and the incident has not occurred since. I pressed the start button and the engine fired and was operational. Of concern is that the vehicle stalled while I was being followed by another car. Fortunately, the other driver realized something was wrong and was able to stop before striking the rear of the truck. A certified dealership found no current or history codes when it scanned, and could not duplicate the issue. No repairs were done.
Additional Notes:
At approximately 9,000 miles I was turning left from a residential area traveling at 15-25 mph. During the turn, and without warning, the vehicle stalled. The vehicle shifted to park, the electronic parking brake engaged and the engine shut off. There were no warning lights before the incident and the incident has not occurred since. I pressed the start button and the engine fired and was operational. Of concern is that the vehicle stalled while I was being followed by another car. Fortunately, the other driver realized something was wrong and was able to stop before striking the rear of the truck. A certified dealership found no current or history codes when it scanned, and could not duplicate the issue. No repairs were done.
Mfg Campaign: 11440119
Recall Date: Nov 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine died while driving. There could have been a collision if the oncoming vehicle would have failed to stop in time. The problem has not been reproduced. Dealership could not find a code. There is an appointment scheduled 11/16/21 for the Dealership to inspect the vehicle again. This is the third time that this has occurred. 1st time was as soon as I pulled off the dealership lot with 34 miles on the vehicle. The 2nd time was at 300 miles on the vehicle and the 3rd time, the vehicle has 1022 miles. All these incidents has occurred in 3 weeks.
Corrective Action:
Engine died while driving. There could have been a collision if the oncoming vehicle would have failed to stop in time. The problem has not been reproduced. Dealership could not find a code. There is an appointment scheduled 11/16/21 for the Dealership to inspect the vehicle again. This is the third time that this has occurred. 1st time was as soon as I pulled off the dealership lot with 34 miles on the vehicle. The 2nd time was at 300 miles on the vehicle and the 3rd time, the vehicle has 1022 miles. All these incidents has occurred in 3 weeks.
Additional Notes:
Engine died while driving. There could have been a collision if the oncoming vehicle would have failed to stop in time. The problem has not been reproduced. Dealership could not find a code. There is an appointment scheduled 11/16/21 for the Dealership to inspect the vehicle again. This is the third time that this has occurred. 1st time was as soon as I pulled off the dealership lot with 34 miles on the vehicle. The 2nd time was at 300 miles on the vehicle and the 3rd time, the vehicle has 1022 miles. All these incidents has occurred in 3 weeks.
Mfg Campaign: 11440065
Recall Date: Nov 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine died while driving. There could have been a collision if the oncoming vehicle would have failed to stop in time. The problem has not been reproduced. Dealership could not find a code. There is an appointment scheduled 11/16/21 for the Dealership to inspect the vehicle again. This is the third time that this has occurred. 1st time was as soon as I pulled off the dealership lot with 34 miles on the vehicle. The 2nd time was at 300 miles on the vehicle and the 3rd time, the vehicle has 1022 miles. All these incidents has occurred in 3 weeks.
Corrective Action:
Engine died while driving. There could have been a collision if the oncoming vehicle would have failed to stop in time. The problem has not been reproduced. Dealership could not find a code. There is an appointment scheduled 11/16/21 for the Dealership to inspect the vehicle again. This is the third time that this has occurred. 1st time was as soon as I pulled off the dealership lot with 34 miles on the vehicle. The 2nd time was at 300 miles on the vehicle and the 3rd time, the vehicle has 1022 miles. All these incidents has occurred in 3 weeks.
Additional Notes:
Engine died while driving. There could have been a collision if the oncoming vehicle would have failed to stop in time. The problem has not been reproduced. Dealership could not find a code. There is an appointment scheduled 11/16/21 for the Dealership to inspect the vehicle again. This is the third time that this has occurred. 1st time was as soon as I pulled off the dealership lot with 34 miles on the vehicle. The 2nd time was at 300 miles on the vehicle and the 3rd time, the vehicle has 1022 miles. All these incidents has occurred in 3 weeks.
Mfg Campaign: 11440065
Recall Date: Nov 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Engine died while driving. There could have been a collision if the oncoming vehicle would have failed to stop in time. The problem has not been reproduced. Dealership could not find a code. There is an appointment scheduled 11/16/21 for the Dealership to inspect the vehicle again. This is the third time that this has occurred. 1st time was as soon as I pulled off the dealership lot with 34 miles on the vehicle. The 2nd time was at 300 miles on the vehicle and the 3rd time, the vehicle has 1022 miles. All these incidents has occurred in 3 weeks.
Corrective Action:
Engine died while driving. There could have been a collision if the oncoming vehicle would have failed to stop in time. The problem has not been reproduced. Dealership could not find a code. There is an appointment scheduled 11/16/21 for the Dealership to inspect the vehicle again. This is the third time that this has occurred. 1st time was as soon as I pulled off the dealership lot with 34 miles on the vehicle. The 2nd time was at 300 miles on the vehicle and the 3rd time, the vehicle has 1022 miles. All these incidents has occurred in 3 weeks.
Additional Notes:
Engine died while driving. There could have been a collision if the oncoming vehicle would have failed to stop in time. The problem has not been reproduced. Dealership could not find a code. There is an appointment scheduled 11/16/21 for the Dealership to inspect the vehicle again. This is the third time that this has occurred. 1st time was as soon as I pulled off the dealership lot with 34 miles on the vehicle. The 2nd time was at 300 miles on the vehicle and the 3rd time, the vehicle has 1022 miles. All these incidents has occurred in 3 weeks.
Mfg Campaign: 11440065
Recall Date: Nov 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On several occasions since purchase of a new 2021 RAM 1500 the backup camera has failed to work when in reverse. A black screen is displayed. Repeated efforts to turn the backup camera on by putting the vehicle in reverse or selecting the backup camera from the control panel resulted in a black screen. Repeated efforts to turn the vehicle off and on several times consecutively had the same result. I also tried opening and closing the tail gate with no positive result.
Corrective Action:
On several occasions since purchase of a new 2021 RAM 1500 the backup camera has failed to work when in reverse. A black screen is displayed. Repeated efforts to turn the backup camera on by putting the vehicle in reverse or selecting the backup camera from the control panel resulted in a black screen. Repeated efforts to turn the vehicle off and on several times consecutively had the same result. I also tried opening and closing the tail gate with no positive result.
Additional Notes:
On several occasions since purchase of a new 2021 RAM 1500 the backup camera has failed to work when in reverse. A black screen is displayed. Repeated efforts to turn the backup camera on by putting the vehicle in reverse or selecting the backup camera from the control panel resulted in a black screen. Repeated efforts to turn the vehicle off and on several times consecutively had the same result. I also tried opening and closing the tail gate with no positive result.
Mfg Campaign: 11439706
Recall Date: Nov 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
On several occasions since purchase of a new 2021 RAM 1500 the backup camera has failed to work when in reverse. A black screen is displayed. Repeated efforts to turn the backup camera on by putting the vehicle in reverse or selecting the backup camera from the control panel resulted in a black screen. Repeated efforts to turn the vehicle off and on several times consecutively had the same result. I also tried opening and closing the tail gate with no positive result.
Corrective Action:
On several occasions since purchase of a new 2021 RAM 1500 the backup camera has failed to work when in reverse. A black screen is displayed. Repeated efforts to turn the backup camera on by putting the vehicle in reverse or selecting the backup camera from the control panel resulted in a black screen. Repeated efforts to turn the vehicle off and on several times consecutively had the same result. I also tried opening and closing the tail gate with no positive result.
Additional Notes:
On several occasions since purchase of a new 2021 RAM 1500 the backup camera has failed to work when in reverse. A black screen is displayed. Repeated efforts to turn the backup camera on by putting the vehicle in reverse or selecting the backup camera from the control panel resulted in a black screen. Repeated efforts to turn the vehicle off and on several times consecutively had the same result. I also tried opening and closing the tail gate with no positive result.
Mfg Campaign: 11439706
Recall Date: Nov 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My new truck has less than 500 miles on it, and it was just purchased new last month. This incident has happened to me twice so far on the mornings of 10/31/2021 and 11/7/2021. Making a slow left hand turn, the vehicle turned off and and stopped in the middle of the intersection. The vehicle emergency brake also automatically was set when it stalled. The message on the dash said something like to restart, put foot on brake and push start button. This incident was very dangerous and could have resulted in an accident. I am lucky I was not hit in the intersection. In both cases, this occurred about a mile from my home and my initial trip of the day. Temperature outside was normal about 60 degrees. I have scheduled an appointment with the dealer for 11/9/2021
Corrective Action:
My new truck has less than 500 miles on it, and it was just purchased new last month. This incident has happened to me twice so far on the mornings of 10/31/2021 and 11/7/2021. Making a slow left hand turn, the vehicle turned off and and stopped in the middle of the intersection. The vehicle emergency brake also automatically was set when it stalled. The message on the dash said something like to restart, put foot on brake and push start button. This incident was very dangerous and could have resulted in an accident. I am lucky I was not hit in the intersection. In both cases, this occurred about a mile from my home and my initial trip of the day. Temperature outside was normal about 60 degrees. I have scheduled an appointment with the dealer for 11/9/2021
Additional Notes:
My new truck has less than 500 miles on it, and it was just purchased new last month. This incident has happened to me twice so far on the mornings of 10/31/2021 and 11/7/2021. Making a slow left hand turn, the vehicle turned off and and stopped in the middle of the intersection. The vehicle emergency brake also automatically was set when it stalled. The message on the dash said something like to restart, put foot on brake and push start button. This incident was very dangerous and could have resulted in an accident. I am lucky I was not hit in the intersection. In both cases, this occurred about a mile from my home and my initial trip of the day. Temperature outside was normal about 60 degrees. I have scheduled an appointment with the dealer for 11/9/2021
Mfg Campaign: 11439799
Recall Date: Nov 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My new truck has less than 500 miles on it, and it was just purchased new last month. This incident has happened to me twice so far on the mornings of 10/31/2021 and 11/7/2021. Making a slow left hand turn, the vehicle turned off and and stopped in the middle of the intersection. The vehicle emergency brake also automatically was set when it stalled. The message on the dash said something like to restart, put foot on brake and push start button. This incident was very dangerous and could have resulted in an accident. I am lucky I was not hit in the intersection. In both cases, this occurred about a mile from my home and my initial trip of the day. Temperature outside was normal about 60 degrees. I have scheduled an appointment with the dealer for 11/9/2021
Corrective Action:
My new truck has less than 500 miles on it, and it was just purchased new last month. This incident has happened to me twice so far on the mornings of 10/31/2021 and 11/7/2021. Making a slow left hand turn, the vehicle turned off and and stopped in the middle of the intersection. The vehicle emergency brake also automatically was set when it stalled. The message on the dash said something like to restart, put foot on brake and push start button. This incident was very dangerous and could have resulted in an accident. I am lucky I was not hit in the intersection. In both cases, this occurred about a mile from my home and my initial trip of the day. Temperature outside was normal about 60 degrees. I have scheduled an appointment with the dealer for 11/9/2021
Additional Notes:
My new truck has less than 500 miles on it, and it was just purchased new last month. This incident has happened to me twice so far on the mornings of 10/31/2021 and 11/7/2021. Making a slow left hand turn, the vehicle turned off and and stopped in the middle of the intersection. The vehicle emergency brake also automatically was set when it stalled. The message on the dash said something like to restart, put foot on brake and push start button. This incident was very dangerous and could have resulted in an accident. I am lucky I was not hit in the intersection. In both cases, this occurred about a mile from my home and my initial trip of the day. Temperature outside was normal about 60 degrees. I have scheduled an appointment with the dealer for 11/9/2021
Mfg Campaign: 11439799
Recall Date: Nov 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle” and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake IN THE MIDDLE OF AN INTERSECTION. Thank God it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I’m terrified of this happening again, but haven’t been able to replicate it myself or the dealer. It’s not safe and I don’t want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums.
Corrective Action:
While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle” and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake IN THE MIDDLE OF AN INTERSECTION. Thank God it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I’m terrified of this happening again, but haven’t been able to replicate it myself or the dealer. It’s not safe and I don’t want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums.
Additional Notes:
While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle” and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake IN THE MIDDLE OF AN INTERSECTION. Thank God it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I’m terrified of this happening again, but haven’t been able to replicate it myself or the dealer. It’s not safe and I don’t want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums.
Mfg Campaign: 11439437
Recall Date: Nov 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle” and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake IN THE MIDDLE OF AN INTERSECTION. Thank God it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I’m terrified of this happening again, but haven’t been able to replicate it myself or the dealer. It’s not safe and I don’t want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums.
Corrective Action:
While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle” and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake IN THE MIDDLE OF AN INTERSECTION. Thank God it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I’m terrified of this happening again, but haven’t been able to replicate it myself or the dealer. It’s not safe and I don’t want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums.
Additional Notes:
While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle” and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake IN THE MIDDLE OF AN INTERSECTION. Thank God it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I’m terrified of this happening again, but haven’t been able to replicate it myself or the dealer. It’s not safe and I don’t want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums.
Mfg Campaign: 11439437
Recall Date: Nov 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle” and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake IN THE MIDDLE OF AN INTERSECTION. Thank God it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I’m terrified of this happening again, but haven’t been able to replicate it myself or the dealer. It’s not safe and I don’t want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums.
Corrective Action:
While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle” and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake IN THE MIDDLE OF AN INTERSECTION. Thank God it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I’m terrified of this happening again, but haven’t been able to replicate it myself or the dealer. It’s not safe and I don’t want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums.
Additional Notes:
While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle” and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake IN THE MIDDLE OF AN INTERSECTION. Thank God it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I’m terrified of this happening again, but haven’t been able to replicate it myself or the dealer. It’s not safe and I don’t want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums.
Mfg Campaign: 11439437
Recall Date: Nov 4, 2021
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Valencia, CA • 36 yrs
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