Complaints & Recalls
Official Safety Recalls - Important!
28 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The powertrain control module software may cause an incorrect fuel mixture condition in the engine, and result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 37A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y99
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y80
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles. The incorrect-size spare tire may have been installed, which does not match the tire size and inflation pressure information on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection And Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y62
Recall Date: Sep 9, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with a trailer reverse steering module (TRSCM). The rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y30
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y04
Recall Date: Feb 1, 2021
Consumer Complaints
939 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WAS DRIVING DOWN THE ROAD WHEN THE TRUCK STALLED AND PROMPTED ME TO PUT IT INTO PARK TO START. IT THEN AUTOMATICALLY WENT TO PARK WITHOUT ME DOING ANYTHING AND APPLIED THE PARKING BRAKE ON ITS OWN.
Corrective Action:
WAS DRIVING DOWN THE ROAD WHEN THE TRUCK STALLED AND PROMPTED ME TO PUT IT INTO PARK TO START. IT THEN AUTOMATICALLY WENT TO PARK WITHOUT ME DOING ANYTHING AND APPLIED THE PARKING BRAKE ON ITS OWN.
Additional Notes:
WAS DRIVING DOWN THE ROAD WHEN THE TRUCK STALLED AND PROMPTED ME TO PUT IT INTO PARK TO START. IT THEN AUTOMATICALLY WENT TO PARK WITHOUT ME DOING ANYTHING AND APPLIED THE PARKING BRAKE ON ITS OWN.
Mfg Campaign: 11416647
Recall Date: May 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
PARKING BRAKE
Potential Consequences:
WAS DRIVING DOWN THE ROAD WHEN THE TRUCK STALLED AND PROMPTED ME TO PUT IT INTO PARK TO START. IT THEN AUTOMATICALLY WENT TO PARK WITHOUT ME DOING ANYTHING AND APPLIED THE PARKING BRAKE ON ITS OWN.
Corrective Action:
WAS DRIVING DOWN THE ROAD WHEN THE TRUCK STALLED AND PROMPTED ME TO PUT IT INTO PARK TO START. IT THEN AUTOMATICALLY WENT TO PARK WITHOUT ME DOING ANYTHING AND APPLIED THE PARKING BRAKE ON ITS OWN.
Additional Notes:
WAS DRIVING DOWN THE ROAD WHEN THE TRUCK STALLED AND PROMPTED ME TO PUT IT INTO PARK TO START. IT THEN AUTOMATICALLY WENT TO PARK WITHOUT ME DOING ANYTHING AND APPLIED THE PARKING BRAKE ON ITS OWN.
Mfg Campaign: 11416647
Recall Date: May 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING VEHICLE ABOUT 2 MPH, TAKING A RIGHT TURN - VEHICLE STALLED OUT AND EMERGENCY BRAKE LIGHT CAME ON. WAS ABLE TO RESTART PTS IGNITION WITHOUT ISSUE, THEN DRIVE AGAIN. TRUCK HAS 600+ MILES CURRENT. FOUND OTHER RAM OWNERS ON 5THGENRAMS.COM FORUMS STATING THEY ARE EXPERIENCING SAME ISSUE, SO I AM CONCERNED. THIS HAPPENED ONCE, BUT OTHERS ARE SAYING IT HAS HAPPENED MULTIPLE TIMES TO THEM.
Corrective Action:
DRIVING VEHICLE ABOUT 2 MPH, TAKING A RIGHT TURN - VEHICLE STALLED OUT AND EMERGENCY BRAKE LIGHT CAME ON. WAS ABLE TO RESTART PTS IGNITION WITHOUT ISSUE, THEN DRIVE AGAIN. TRUCK HAS 600+ MILES CURRENT. FOUND OTHER RAM OWNERS ON 5THGENRAMS.COM FORUMS STATING THEY ARE EXPERIENCING SAME ISSUE, SO I AM CONCERNED. THIS HAPPENED ONCE, BUT OTHERS ARE SAYING IT HAS HAPPENED MULTIPLE TIMES TO THEM.
Additional Notes:
DRIVING VEHICLE ABOUT 2 MPH, TAKING A RIGHT TURN - VEHICLE STALLED OUT AND EMERGENCY BRAKE LIGHT CAME ON. WAS ABLE TO RESTART PTS IGNITION WITHOUT ISSUE, THEN DRIVE AGAIN. TRUCK HAS 600+ MILES CURRENT. FOUND OTHER RAM OWNERS ON 5THGENRAMS.COM FORUMS STATING THEY ARE EXPERIENCING SAME ISSUE, SO I AM CONCERNED. THIS HAPPENED ONCE, BUT OTHERS ARE SAYING IT HAS HAPPENED MULTIPLE TIMES TO THEM.
Mfg Campaign: 11416441
Recall Date: May 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
DRIVING VEHICLE ABOUT 2 MPH, TAKING A RIGHT TURN - VEHICLE STALLED OUT AND EMERGENCY BRAKE LIGHT CAME ON. WAS ABLE TO RESTART PTS IGNITION WITHOUT ISSUE, THEN DRIVE AGAIN. TRUCK HAS 600+ MILES CURRENT. FOUND OTHER RAM OWNERS ON 5THGENRAMS.COM FORUMS STATING THEY ARE EXPERIENCING SAME ISSUE, SO I AM CONCERNED. THIS HAPPENED ONCE, BUT OTHERS ARE SAYING IT HAS HAPPENED MULTIPLE TIMES TO THEM.
Corrective Action:
DRIVING VEHICLE ABOUT 2 MPH, TAKING A RIGHT TURN - VEHICLE STALLED OUT AND EMERGENCY BRAKE LIGHT CAME ON. WAS ABLE TO RESTART PTS IGNITION WITHOUT ISSUE, THEN DRIVE AGAIN. TRUCK HAS 600+ MILES CURRENT. FOUND OTHER RAM OWNERS ON 5THGENRAMS.COM FORUMS STATING THEY ARE EXPERIENCING SAME ISSUE, SO I AM CONCERNED. THIS HAPPENED ONCE, BUT OTHERS ARE SAYING IT HAS HAPPENED MULTIPLE TIMES TO THEM.
Additional Notes:
DRIVING VEHICLE ABOUT 2 MPH, TAKING A RIGHT TURN - VEHICLE STALLED OUT AND EMERGENCY BRAKE LIGHT CAME ON. WAS ABLE TO RESTART PTS IGNITION WITHOUT ISSUE, THEN DRIVE AGAIN. TRUCK HAS 600+ MILES CURRENT. FOUND OTHER RAM OWNERS ON 5THGENRAMS.COM FORUMS STATING THEY ARE EXPERIENCING SAME ISSUE, SO I AM CONCERNED. THIS HAPPENED ONCE, BUT OTHERS ARE SAYING IT HAS HAPPENED MULTIPLE TIMES TO THEM.
Mfg Campaign: 11416441
Recall Date: May 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
WHILE NEARLY COMPLETING A RIGHT TURN INTO A PRIVATE DRIVEWAY WITH A SPEED UNDER 3 MPH AND APPROXIMATE 20 DEGREE INCLINE I WAS STRUCK BY GMC TERRAIN JUST BEHIND THE RIGHT REAR TIRE WITH POSTED SPEED OF 40 MPH ON THE STREET. THE FORCE OF IMPACT PUSHED MY TRUCK INTO A TELEPHONE POLE NEXT TO THE DRIVEWAY IMPACTING THE REAR DOOR ON THE DRIVER SIDE THE REAR DOOR GLASS SHATTERED AND LANDED 10 TO 15 FT IN THE YARD, THE TRUCK CAME TO REST FACING 180 DEGREES THE OPPOSITE DIRECTION OF TRAVEL IN THE CENTER OF A FOUR LANE STREET, THE SUV THAT STUCK ME CONTINUED APPROXIMATELY 330 FT. ACROSS 3 LANES COMING TO REST IN A YARD. NO AIRBAGS DEPLOYED NOR SEAT BELT TENSIONING WAS APPARENT, DRIVER WEIGHT 185LBS PASSENGER APPROXIMATELY 150 LBS. THE DRIVER RECEIVED BACK AND NECK INJURY WHILE THE PASSENGER SUFFERED SEVERAL FROM STRIKING HEAD ON PASSENGER WINDOW MORE THAN ONCE AND SIDE AGAINST CENTER CONSOLE DUE TO NO DEPLOYMENT . POLICED REPORT STATES THE SUV AIRBAGS DEPLOYED. NO SKID MARK ON PAVEMENT WERE APPARENT FROM THE SUV. MY VEHICLE HAD NO KNOWN ISSUES, BODY REPAIR SHOP CHECKED COMPUTER AND IT SHOWED NO FAULTS IN SYSTEM PRIOR TO ACCIDENT
Corrective Action:
WHILE NEARLY COMPLETING A RIGHT TURN INTO A PRIVATE DRIVEWAY WITH A SPEED UNDER 3 MPH AND APPROXIMATE 20 DEGREE INCLINE I WAS STRUCK BY GMC TERRAIN JUST BEHIND THE RIGHT REAR TIRE WITH POSTED SPEED OF 40 MPH ON THE STREET. THE FORCE OF IMPACT PUSHED MY TRUCK INTO A TELEPHONE POLE NEXT TO THE DRIVEWAY IMPACTING THE REAR DOOR ON THE DRIVER SIDE THE REAR DOOR GLASS SHATTERED AND LANDED 10 TO 15 FT IN THE YARD, THE TRUCK CAME TO REST FACING 180 DEGREES THE OPPOSITE DIRECTION OF TRAVEL IN THE CENTER OF A FOUR LANE STREET, THE SUV THAT STUCK ME CONTINUED APPROXIMATELY 330 FT. ACROSS 3 LANES COMING TO REST IN A YARD. NO AIRBAGS DEPLOYED NOR SEAT BELT TENSIONING WAS APPARENT, DRIVER WEIGHT 185LBS PASSENGER APPROXIMATELY 150 LBS. THE DRIVER RECEIVED BACK AND NECK INJURY WHILE THE PASSENGER SUFFERED SEVERAL FROM STRIKING HEAD ON PASSENGER WINDOW MORE THAN ONCE AND SIDE AGAINST CENTER CONSOLE DUE TO NO DEPLOYMENT . POLICED REPORT STATES THE SUV AIRBAGS DEPLOYED. NO SKID MARK ON PAVEMENT WERE APPARENT FROM THE SUV. MY VEHICLE HAD NO KNOWN ISSUES, BODY REPAIR SHOP CHECKED COMPUTER AND IT SHOWED NO FAULTS IN SYSTEM PRIOR TO ACCIDENT
Additional Notes:
WHILE NEARLY COMPLETING A RIGHT TURN INTO A PRIVATE DRIVEWAY WITH A SPEED UNDER 3 MPH AND APPROXIMATE 20 DEGREE INCLINE I WAS STRUCK BY GMC TERRAIN JUST BEHIND THE RIGHT REAR TIRE WITH POSTED SPEED OF 40 MPH ON THE STREET. THE FORCE OF IMPACT PUSHED MY TRUCK INTO A TELEPHONE POLE NEXT TO THE DRIVEWAY IMPACTING THE REAR DOOR ON THE DRIVER SIDE THE REAR DOOR GLASS SHATTERED AND LANDED 10 TO 15 FT IN THE YARD, THE TRUCK CAME TO REST FACING 180 DEGREES THE OPPOSITE DIRECTION OF TRAVEL IN THE CENTER OF A FOUR LANE STREET, THE SUV THAT STUCK ME CONTINUED APPROXIMATELY 330 FT. ACROSS 3 LANES COMING TO REST IN A YARD. NO AIRBAGS DEPLOYED NOR SEAT BELT TENSIONING WAS APPARENT, DRIVER WEIGHT 185LBS PASSENGER APPROXIMATELY 150 LBS. THE DRIVER RECEIVED BACK AND NECK INJURY WHILE THE PASSENGER SUFFERED SEVERAL FROM STRIKING HEAD ON PASSENGER WINDOW MORE THAN ONCE AND SIDE AGAINST CENTER CONSOLE DUE TO NO DEPLOYMENT . POLICED REPORT STATES THE SUV AIRBAGS DEPLOYED. NO SKID MARK ON PAVEMENT WERE APPARENT FROM THE SUV. MY VEHICLE HAD NO KNOWN ISSUES, BODY REPAIR SHOP CHECKED COMPUTER AND IT SHOWED NO FAULTS IN SYSTEM PRIOR TO ACCIDENT
Mfg Campaign: 11416232
Recall Date: May 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.
Corrective Action:
TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.
Additional Notes:
TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.
Mfg Campaign: 11415725
Recall Date: May 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.
Corrective Action:
TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.
Additional Notes:
TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.
Mfg Campaign: 11415725
Recall Date: May 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.
Corrective Action:
TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.
Additional Notes:
TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.
Mfg Campaign: 11415725
Recall Date: May 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PULLED OUT OF NEIGHBORHOOD ONTO MAIN ROAD IN 2021 RAM 1500 LIMITED. TRUCK TURNED ITSELF OFF WHILE IN MOTION PULLING OUT AS IF THE POWER BUTTON WAS PRESSED. NO ENGINE NOISE OR ERROR CODES ON DISPLAY. DISPLAY ONLY SAID SHIFT TO PARK AS IT WAS ROLLING TO A STOP, AND ONCE I SHIFTED TO PARK, THE EMERGENCY BRAKE AUTOMATICALLY ENGAGED ITSELF. I DISENGAGED THE PARKING BRAKE AND PUSHED TO START AND THE VEHICLE IMMEDIATELY CRANKED BACK UP, AND DROVE WITHOUT PROBLEM AND STILL NO ERROR CODE. I HAVE WILL BE TAKING THE VEHICLE TO A DEALER TODAY TO HAVE IT LOOKED AT, BUT THIS IS BEYOND DANGEROUS AND COULD HAVE BEEN A SERIOUS ACCIDENT IF IT WOULD HAVE BEEN A BUSY HIGHWAY I WAS PULLING ONTO.
Corrective Action:
PULLED OUT OF NEIGHBORHOOD ONTO MAIN ROAD IN 2021 RAM 1500 LIMITED. TRUCK TURNED ITSELF OFF WHILE IN MOTION PULLING OUT AS IF THE POWER BUTTON WAS PRESSED. NO ENGINE NOISE OR ERROR CODES ON DISPLAY. DISPLAY ONLY SAID SHIFT TO PARK AS IT WAS ROLLING TO A STOP, AND ONCE I SHIFTED TO PARK, THE EMERGENCY BRAKE AUTOMATICALLY ENGAGED ITSELF. I DISENGAGED THE PARKING BRAKE AND PUSHED TO START AND THE VEHICLE IMMEDIATELY CRANKED BACK UP, AND DROVE WITHOUT PROBLEM AND STILL NO ERROR CODE. I HAVE WILL BE TAKING THE VEHICLE TO A DEALER TODAY TO HAVE IT LOOKED AT, BUT THIS IS BEYOND DANGEROUS AND COULD HAVE BEEN A SERIOUS ACCIDENT IF IT WOULD HAVE BEEN A BUSY HIGHWAY I WAS PULLING ONTO.
Additional Notes:
PULLED OUT OF NEIGHBORHOOD ONTO MAIN ROAD IN 2021 RAM 1500 LIMITED. TRUCK TURNED ITSELF OFF WHILE IN MOTION PULLING OUT AS IF THE POWER BUTTON WAS PRESSED. NO ENGINE NOISE OR ERROR CODES ON DISPLAY. DISPLAY ONLY SAID SHIFT TO PARK AS IT WAS ROLLING TO A STOP, AND ONCE I SHIFTED TO PARK, THE EMERGENCY BRAKE AUTOMATICALLY ENGAGED ITSELF. I DISENGAGED THE PARKING BRAKE AND PUSHED TO START AND THE VEHICLE IMMEDIATELY CRANKED BACK UP, AND DROVE WITHOUT PROBLEM AND STILL NO ERROR CODE. I HAVE WILL BE TAKING THE VEHICLE TO A DEALER TODAY TO HAVE IT LOOKED AT, BUT THIS IS BEYOND DANGEROUS AND COULD HAVE BEEN A SERIOUS ACCIDENT IF IT WOULD HAVE BEEN A BUSY HIGHWAY I WAS PULLING ONTO.
Mfg Campaign: 11415233
Recall Date: May 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.
Corrective Action:
VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.
Additional Notes:
VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.
Mfg Campaign: 11413950
Recall Date: Apr 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.
Corrective Action:
VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.
Additional Notes:
VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.
Mfg Campaign: 11413950
Recall Date: Apr 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.
Corrective Action:
VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.
Additional Notes:
VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.
Mfg Campaign: 11413950
Recall Date: Apr 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING AT 35 MPH THE ENGINE JUST DIED AND THE TRUCK ENGAGE THE AUTO SHIFT PARKING CREATING A DANGEROUS CONDITION. SECOND TIME IN ABOUT 3 DAYS. THIS IS DRIVING ME NUTS.
Corrective Action:
DRIVING AT 35 MPH THE ENGINE JUST DIED AND THE TRUCK ENGAGE THE AUTO SHIFT PARKING CREATING A DANGEROUS CONDITION. SECOND TIME IN ABOUT 3 DAYS. THIS IS DRIVING ME NUTS.
Additional Notes:
DRIVING AT 35 MPH THE ENGINE JUST DIED AND THE TRUCK ENGAGE THE AUTO SHIFT PARKING CREATING A DANGEROUS CONDITION. SECOND TIME IN ABOUT 3 DAYS. THIS IS DRIVING ME NUTS.
Mfg Campaign: 11413419
Recall Date: Apr 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING AT 35 MPH THE ENGINE JUST DIED AND THE TRUCK ENGAGE THE AUTO SHIFT PARKING CREATING A DANGEROUS CONDITION. SECOND TIME IN ABOUT 3 DAYS. THIS IS DRIVING ME NUTS.
Corrective Action:
DRIVING AT 35 MPH THE ENGINE JUST DIED AND THE TRUCK ENGAGE THE AUTO SHIFT PARKING CREATING A DANGEROUS CONDITION. SECOND TIME IN ABOUT 3 DAYS. THIS IS DRIVING ME NUTS.
Additional Notes:
DRIVING AT 35 MPH THE ENGINE JUST DIED AND THE TRUCK ENGAGE THE AUTO SHIFT PARKING CREATING A DANGEROUS CONDITION. SECOND TIME IN ABOUT 3 DAYS. THIS IS DRIVING ME NUTS.
Mfg Campaign: 11413419
Recall Date: Apr 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING AT 35 MPH THE ENGINE JUST DIED AND THE TRUCK ENGAGE THE AUTO SHIFT PARKING CREATING A DANGEROUS CONDITION. SECOND TIME IN ABOUT 3 DAYS. THIS IS DRIVING ME NUTS.
Corrective Action:
DRIVING AT 35 MPH THE ENGINE JUST DIED AND THE TRUCK ENGAGE THE AUTO SHIFT PARKING CREATING A DANGEROUS CONDITION. SECOND TIME IN ABOUT 3 DAYS. THIS IS DRIVING ME NUTS.
Additional Notes:
DRIVING AT 35 MPH THE ENGINE JUST DIED AND THE TRUCK ENGAGE THE AUTO SHIFT PARKING CREATING A DANGEROUS CONDITION. SECOND TIME IN ABOUT 3 DAYS. THIS IS DRIVING ME NUTS.
Mfg Campaign: 11413419
Recall Date: Apr 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED AND SHIFTED TO PARK INADVERTENTLY. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT MOVE BECAUSE THE AUTOMATIC EMERGENCY BRAKING HAD ENGAGED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 2,850. Consumer stated battery was replaced.
Corrective Action:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED AND SHIFTED TO PARK INADVERTENTLY. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT MOVE BECAUSE THE AUTOMATIC EMERGENCY BRAKING HAD ENGAGED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 2,850. Consumer stated battery was replaced.
Additional Notes:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED AND SHIFTED TO PARK INADVERTENTLY. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT MOVE BECAUSE THE AUTOMATIC EMERGENCY BRAKING HAD ENGAGED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 2,850. Consumer stated battery was replaced.
Mfg Campaign: 11412814
Recall Date: Apr 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THIS MODEL IS EQUIPPED WITH AUTOMATIC SIDE STEPS. THE STEPS DEPLOY WHEN THEY WANT AND MOST OF THE TIME THEY DO NOT DEPLOY. THEY ALSO WHEN DEPLOYED AND AFTER EXITING THE VEHICLE AND LOCKING IT SOMETIMES WILL NOT STOW BACK UNDER THE VEHICLE. THEY ALSO WILL REMAIN DEPLOYED WHEN YOU ENTER THE VEHICLE AND WILL STOW WHEN YOU REACH THE SAFETY SPEED OF APPROXIMATELY 5MPH BEFORE STOWING. I NOTICED THIS PROBLEM WITHIN A WEEK OF PURCHASING THE VEHICLE AND AS OF THIS DATE (4/13/21) HAVE HAD THE VEHICLE AT THE DEALERSHIP (HILL KELLY RAM, PENSACOLA, FL) SIX TIMES TO REPAIR THE PROBLEM. I HAVE VIDEOED THE PROBLEM AND THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM. THEY HAVE REPLACED DOOR LATCHES, DOOR MODULES AND CONTROLLERS WITH NO FIX FOUND YET. THEY HAVE SCHEDULED AN APPOINTMENT WITH THE DISTRICT ENGINEER TO TRY AND TROUBLESHOOT THE PROBLEM. I HAVE BEEN TOLD THAT THEY HAVE A KNOWN PROBLEM WITH THE AUTOMATIC STEPS. THE ONLY TEMPORARY FIX WE HAVE FOUND IS IF THE STEPS DO NOT DEPLOY TO CLOSE THE DOOR AND THEN IMMEDIATELY OPEN IT, THEN THE STEPS WILL DEPLOY. THIS PROBLEM IS AFFECTING BOTH THE DRIVER AND PASSENGER SIDE. IT DOESN'T MATTER IF IT IS THE FRONT OR REAR DOOR THAT IS OPENED. IT WILL ALSO GIVE A WARNING OF THE SIDE STEPS OBSTRUCTED ON THE DRIVERS DASH DISPLAY.
Corrective Action:
THIS MODEL IS EQUIPPED WITH AUTOMATIC SIDE STEPS. THE STEPS DEPLOY WHEN THEY WANT AND MOST OF THE TIME THEY DO NOT DEPLOY. THEY ALSO WHEN DEPLOYED AND AFTER EXITING THE VEHICLE AND LOCKING IT SOMETIMES WILL NOT STOW BACK UNDER THE VEHICLE. THEY ALSO WILL REMAIN DEPLOYED WHEN YOU ENTER THE VEHICLE AND WILL STOW WHEN YOU REACH THE SAFETY SPEED OF APPROXIMATELY 5MPH BEFORE STOWING. I NOTICED THIS PROBLEM WITHIN A WEEK OF PURCHASING THE VEHICLE AND AS OF THIS DATE (4/13/21) HAVE HAD THE VEHICLE AT THE DEALERSHIP (HILL KELLY RAM, PENSACOLA, FL) SIX TIMES TO REPAIR THE PROBLEM. I HAVE VIDEOED THE PROBLEM AND THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM. THEY HAVE REPLACED DOOR LATCHES, DOOR MODULES AND CONTROLLERS WITH NO FIX FOUND YET. THEY HAVE SCHEDULED AN APPOINTMENT WITH THE DISTRICT ENGINEER TO TRY AND TROUBLESHOOT THE PROBLEM. I HAVE BEEN TOLD THAT THEY HAVE A KNOWN PROBLEM WITH THE AUTOMATIC STEPS. THE ONLY TEMPORARY FIX WE HAVE FOUND IS IF THE STEPS DO NOT DEPLOY TO CLOSE THE DOOR AND THEN IMMEDIATELY OPEN IT, THEN THE STEPS WILL DEPLOY. THIS PROBLEM IS AFFECTING BOTH THE DRIVER AND PASSENGER SIDE. IT DOESN'T MATTER IF IT IS THE FRONT OR REAR DOOR THAT IS OPENED. IT WILL ALSO GIVE A WARNING OF THE SIDE STEPS OBSTRUCTED ON THE DRIVERS DASH DISPLAY.
Additional Notes:
THIS MODEL IS EQUIPPED WITH AUTOMATIC SIDE STEPS. THE STEPS DEPLOY WHEN THEY WANT AND MOST OF THE TIME THEY DO NOT DEPLOY. THEY ALSO WHEN DEPLOYED AND AFTER EXITING THE VEHICLE AND LOCKING IT SOMETIMES WILL NOT STOW BACK UNDER THE VEHICLE. THEY ALSO WILL REMAIN DEPLOYED WHEN YOU ENTER THE VEHICLE AND WILL STOW WHEN YOU REACH THE SAFETY SPEED OF APPROXIMATELY 5MPH BEFORE STOWING. I NOTICED THIS PROBLEM WITHIN A WEEK OF PURCHASING THE VEHICLE AND AS OF THIS DATE (4/13/21) HAVE HAD THE VEHICLE AT THE DEALERSHIP (HILL KELLY RAM, PENSACOLA, FL) SIX TIMES TO REPAIR THE PROBLEM. I HAVE VIDEOED THE PROBLEM AND THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM. THEY HAVE REPLACED DOOR LATCHES, DOOR MODULES AND CONTROLLERS WITH NO FIX FOUND YET. THEY HAVE SCHEDULED AN APPOINTMENT WITH THE DISTRICT ENGINEER TO TRY AND TROUBLESHOOT THE PROBLEM. I HAVE BEEN TOLD THAT THEY HAVE A KNOWN PROBLEM WITH THE AUTOMATIC STEPS. THE ONLY TEMPORARY FIX WE HAVE FOUND IS IF THE STEPS DO NOT DEPLOY TO CLOSE THE DOOR AND THEN IMMEDIATELY OPEN IT, THEN THE STEPS WILL DEPLOY. THIS PROBLEM IS AFFECTING BOTH THE DRIVER AND PASSENGER SIDE. IT DOESN'T MATTER IF IT IS THE FRONT OR REAR DOOR THAT IS OPENED. IT WILL ALSO GIVE A WARNING OF THE SIDE STEPS OBSTRUCTED ON THE DRIVERS DASH DISPLAY.
Mfg Campaign: 11408015
Recall Date: Apr 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS MODEL IS EQUIPPED WITH AUTOMATIC SIDE STEPS. THE STEPS DEPLOY WHEN THEY WANT AND MOST OF THE TIME THEY DO NOT DEPLOY. THEY ALSO WHEN DEPLOYED AND AFTER EXITING THE VEHICLE AND LOCKING IT SOMETIMES WILL NOT STOW BACK UNDER THE VEHICLE. THEY ALSO WILL REMAIN DEPLOYED WHEN YOU ENTER THE VEHICLE AND WILL STOW WHEN YOU REACH THE SAFETY SPEED OF APPROXIMATELY 5MPH BEFORE STOWING. I NOTICED THIS PROBLEM WITHIN A WEEK OF PURCHASING THE VEHICLE AND AS OF THIS DATE (4/13/21) HAVE HAD THE VEHICLE AT THE DEALERSHIP (HILL KELLY RAM, PENSACOLA, FL) SIX TIMES TO REPAIR THE PROBLEM. I HAVE VIDEOED THE PROBLEM AND THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM. THEY HAVE REPLACED DOOR LATCHES, DOOR MODULES AND CONTROLLERS WITH NO FIX FOUND YET. THEY HAVE SCHEDULED AN APPOINTMENT WITH THE DISTRICT ENGINEER TO TRY AND TROUBLESHOOT THE PROBLEM. I HAVE BEEN TOLD THAT THEY HAVE A KNOWN PROBLEM WITH THE AUTOMATIC STEPS. THE ONLY TEMPORARY FIX WE HAVE FOUND IS IF THE STEPS DO NOT DEPLOY TO CLOSE THE DOOR AND THEN IMMEDIATELY OPEN IT, THEN THE STEPS WILL DEPLOY. THIS PROBLEM IS AFFECTING BOTH THE DRIVER AND PASSENGER SIDE. IT DOESN'T MATTER IF IT IS THE FRONT OR REAR DOOR THAT IS OPENED. IT WILL ALSO GIVE A WARNING OF THE SIDE STEPS OBSTRUCTED ON THE DRIVERS DASH DISPLAY.
Corrective Action:
THIS MODEL IS EQUIPPED WITH AUTOMATIC SIDE STEPS. THE STEPS DEPLOY WHEN THEY WANT AND MOST OF THE TIME THEY DO NOT DEPLOY. THEY ALSO WHEN DEPLOYED AND AFTER EXITING THE VEHICLE AND LOCKING IT SOMETIMES WILL NOT STOW BACK UNDER THE VEHICLE. THEY ALSO WILL REMAIN DEPLOYED WHEN YOU ENTER THE VEHICLE AND WILL STOW WHEN YOU REACH THE SAFETY SPEED OF APPROXIMATELY 5MPH BEFORE STOWING. I NOTICED THIS PROBLEM WITHIN A WEEK OF PURCHASING THE VEHICLE AND AS OF THIS DATE (4/13/21) HAVE HAD THE VEHICLE AT THE DEALERSHIP (HILL KELLY RAM, PENSACOLA, FL) SIX TIMES TO REPAIR THE PROBLEM. I HAVE VIDEOED THE PROBLEM AND THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM. THEY HAVE REPLACED DOOR LATCHES, DOOR MODULES AND CONTROLLERS WITH NO FIX FOUND YET. THEY HAVE SCHEDULED AN APPOINTMENT WITH THE DISTRICT ENGINEER TO TRY AND TROUBLESHOOT THE PROBLEM. I HAVE BEEN TOLD THAT THEY HAVE A KNOWN PROBLEM WITH THE AUTOMATIC STEPS. THE ONLY TEMPORARY FIX WE HAVE FOUND IS IF THE STEPS DO NOT DEPLOY TO CLOSE THE DOOR AND THEN IMMEDIATELY OPEN IT, THEN THE STEPS WILL DEPLOY. THIS PROBLEM IS AFFECTING BOTH THE DRIVER AND PASSENGER SIDE. IT DOESN'T MATTER IF IT IS THE FRONT OR REAR DOOR THAT IS OPENED. IT WILL ALSO GIVE A WARNING OF THE SIDE STEPS OBSTRUCTED ON THE DRIVERS DASH DISPLAY.
Additional Notes:
THIS MODEL IS EQUIPPED WITH AUTOMATIC SIDE STEPS. THE STEPS DEPLOY WHEN THEY WANT AND MOST OF THE TIME THEY DO NOT DEPLOY. THEY ALSO WHEN DEPLOYED AND AFTER EXITING THE VEHICLE AND LOCKING IT SOMETIMES WILL NOT STOW BACK UNDER THE VEHICLE. THEY ALSO WILL REMAIN DEPLOYED WHEN YOU ENTER THE VEHICLE AND WILL STOW WHEN YOU REACH THE SAFETY SPEED OF APPROXIMATELY 5MPH BEFORE STOWING. I NOTICED THIS PROBLEM WITHIN A WEEK OF PURCHASING THE VEHICLE AND AS OF THIS DATE (4/13/21) HAVE HAD THE VEHICLE AT THE DEALERSHIP (HILL KELLY RAM, PENSACOLA, FL) SIX TIMES TO REPAIR THE PROBLEM. I HAVE VIDEOED THE PROBLEM AND THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM. THEY HAVE REPLACED DOOR LATCHES, DOOR MODULES AND CONTROLLERS WITH NO FIX FOUND YET. THEY HAVE SCHEDULED AN APPOINTMENT WITH THE DISTRICT ENGINEER TO TRY AND TROUBLESHOOT THE PROBLEM. I HAVE BEEN TOLD THAT THEY HAVE A KNOWN PROBLEM WITH THE AUTOMATIC STEPS. THE ONLY TEMPORARY FIX WE HAVE FOUND IS IF THE STEPS DO NOT DEPLOY TO CLOSE THE DOOR AND THEN IMMEDIATELY OPEN IT, THEN THE STEPS WILL DEPLOY. THIS PROBLEM IS AFFECTING BOTH THE DRIVER AND PASSENGER SIDE. IT DOESN'T MATTER IF IT IS THE FRONT OR REAR DOOR THAT IS OPENED. IT WILL ALSO GIVE A WARNING OF THE SIDE STEPS OBSTRUCTED ON THE DRIVERS DASH DISPLAY.
Mfg Campaign: 11408015
Recall Date: Apr 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DRIVING DOWN THE HIGHWAY AND STEERING JUST GOT REAL STIFF THEN WARNING LIGHT CAME SAYING I LOST POWER STEERING AND IT NEEDS SERVICE.I ONLY HAVE 6600 MILES ON IT AND I COULD OF GOT IN AN ACCIDENT.
Corrective Action:
DRIVING DOWN THE HIGHWAY AND STEERING JUST GOT REAL STIFF THEN WARNING LIGHT CAME SAYING I LOST POWER STEERING AND IT NEEDS SERVICE.I ONLY HAVE 6600 MILES ON IT AND I COULD OF GOT IN AN ACCIDENT.
Additional Notes:
DRIVING DOWN THE HIGHWAY AND STEERING JUST GOT REAL STIFF THEN WARNING LIGHT CAME SAYING I LOST POWER STEERING AND IT NEEDS SERVICE.I ONLY HAVE 6600 MILES ON IT AND I COULD OF GOT IN AN ACCIDENT.
Mfg Campaign: 11408038
Recall Date: Apr 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE HAD 2 SAFETY ISSUES WITH MY 2021 RAM 1500 LARAMIE WITH APPROX. 4,500 MILES ON IT. 1ST , AND MOST IMPORTANT, I HAVE HAD THE ENGINE STALL WHEN ACCELERATING FROM A STOP ONTO A ROADWAY. IT HAS OCCURRED BETWEEN 5-25 MPH APPROX WHILE PULLING FROM A STOP, OR SLOW ROLL, INTO TRAFFIC. THE SECOND OCCURRENCE WAS ON 4/13/2021, UNSURE OF THE FIRST DATE. THE VEHICLES ENGINE COMPLETELY SHUTS DOWN, I RECEIVE A MESSAGE TO APPLY MY FOOT TO THE BREAK, SHIFT TO PARK, AND THAT THE EMERGENCY BREAK IS AUTO APPLIED ONCE AT A FULL STOP. THANKFULLY I MAINTAIN ELECTRICAL POWER SO I CAN STEER TO THE SIDE OF THE ROAD BUT THE ENGINE IS COMPLETELY WITHOUT POWER AND BOTH TIMES I HAVE HAD TRAFFIC APPROACHING FROM BEHIND ME. THE 2ND ISSUE, WHICH IS MINOR COMPARED TO A STALLING ENGINE, IS THAT THE BACKUP CAMERA PERIODICALLY STOPS WORKING. IT EITHER GOES COMPLETELY BLACK (ALTHOUGH THE MAGNIFYING GLASS REMAINS ON THE SCREEN) OR IT GETS A VERY POOR QUALITY IMAGE WITH LOTS OF COLORED LINES THROUGH THE PICTURE. THIS MAKES IT MUCH HARDER TO MANEUVER A BIG TRUCK WHEN YOU HAVE NO VIEW BEHIND YOU FROM THE CAMERA. AGAIN MINOR RELATIVE TO THE STALLING , WHICH IS MY MAJOR CONCERN, BUT AFTER I TOOK MY TRUCK IN FOR THE CAMERA ISSUE THERE IS CURRENTLY NO FIX AND THEY ARE AWAITING A SOFTWARE UPDATE. IT IS NOW BACK TO THE DEALER FOR A SECOND TIME IN 4,500 MILES MOST IMPORTANTLY TO ADDRESS THE STALLING AND WAS BROUGHT IN IMMEDIATELY AFTER IT OCCURRED. I HAVE ALSO SINCE HAD A CLICKING NOISE START IN THE STEERING COLUMN. I AM NOT SURE IF THIS IS JUST AN ANNOYANCE OR ANOTHER ISSUE. ALL ITEMS ARE REPORTED TO THE DEALER AND THEIR 800 NUMBER FOR WHICH THEY HAVE CREATED CASES.
Corrective Action:
I HAVE HAD 2 SAFETY ISSUES WITH MY 2021 RAM 1500 LARAMIE WITH APPROX. 4,500 MILES ON IT. 1ST , AND MOST IMPORTANT, I HAVE HAD THE ENGINE STALL WHEN ACCELERATING FROM A STOP ONTO A ROADWAY. IT HAS OCCURRED BETWEEN 5-25 MPH APPROX WHILE PULLING FROM A STOP, OR SLOW ROLL, INTO TRAFFIC. THE SECOND OCCURRENCE WAS ON 4/13/2021, UNSURE OF THE FIRST DATE. THE VEHICLES ENGINE COMPLETELY SHUTS DOWN, I RECEIVE A MESSAGE TO APPLY MY FOOT TO THE BREAK, SHIFT TO PARK, AND THAT THE EMERGENCY BREAK IS AUTO APPLIED ONCE AT A FULL STOP. THANKFULLY I MAINTAIN ELECTRICAL POWER SO I CAN STEER TO THE SIDE OF THE ROAD BUT THE ENGINE IS COMPLETELY WITHOUT POWER AND BOTH TIMES I HAVE HAD TRAFFIC APPROACHING FROM BEHIND ME. THE 2ND ISSUE, WHICH IS MINOR COMPARED TO A STALLING ENGINE, IS THAT THE BACKUP CAMERA PERIODICALLY STOPS WORKING. IT EITHER GOES COMPLETELY BLACK (ALTHOUGH THE MAGNIFYING GLASS REMAINS ON THE SCREEN) OR IT GETS A VERY POOR QUALITY IMAGE WITH LOTS OF COLORED LINES THROUGH THE PICTURE. THIS MAKES IT MUCH HARDER TO MANEUVER A BIG TRUCK WHEN YOU HAVE NO VIEW BEHIND YOU FROM THE CAMERA. AGAIN MINOR RELATIVE TO THE STALLING , WHICH IS MY MAJOR CONCERN, BUT AFTER I TOOK MY TRUCK IN FOR THE CAMERA ISSUE THERE IS CURRENTLY NO FIX AND THEY ARE AWAITING A SOFTWARE UPDATE. IT IS NOW BACK TO THE DEALER FOR A SECOND TIME IN 4,500 MILES MOST IMPORTANTLY TO ADDRESS THE STALLING AND WAS BROUGHT IN IMMEDIATELY AFTER IT OCCURRED. I HAVE ALSO SINCE HAD A CLICKING NOISE START IN THE STEERING COLUMN. I AM NOT SURE IF THIS IS JUST AN ANNOYANCE OR ANOTHER ISSUE. ALL ITEMS ARE REPORTED TO THE DEALER AND THEIR 800 NUMBER FOR WHICH THEY HAVE CREATED CASES.
Additional Notes:
I HAVE HAD 2 SAFETY ISSUES WITH MY 2021 RAM 1500 LARAMIE WITH APPROX. 4,500 MILES ON IT. 1ST , AND MOST IMPORTANT, I HAVE HAD THE ENGINE STALL WHEN ACCELERATING FROM A STOP ONTO A ROADWAY. IT HAS OCCURRED BETWEEN 5-25 MPH APPROX WHILE PULLING FROM A STOP, OR SLOW ROLL, INTO TRAFFIC. THE SECOND OCCURRENCE WAS ON 4/13/2021, UNSURE OF THE FIRST DATE. THE VEHICLES ENGINE COMPLETELY SHUTS DOWN, I RECEIVE A MESSAGE TO APPLY MY FOOT TO THE BREAK, SHIFT TO PARK, AND THAT THE EMERGENCY BREAK IS AUTO APPLIED ONCE AT A FULL STOP. THANKFULLY I MAINTAIN ELECTRICAL POWER SO I CAN STEER TO THE SIDE OF THE ROAD BUT THE ENGINE IS COMPLETELY WITHOUT POWER AND BOTH TIMES I HAVE HAD TRAFFIC APPROACHING FROM BEHIND ME. THE 2ND ISSUE, WHICH IS MINOR COMPARED TO A STALLING ENGINE, IS THAT THE BACKUP CAMERA PERIODICALLY STOPS WORKING. IT EITHER GOES COMPLETELY BLACK (ALTHOUGH THE MAGNIFYING GLASS REMAINS ON THE SCREEN) OR IT GETS A VERY POOR QUALITY IMAGE WITH LOTS OF COLORED LINES THROUGH THE PICTURE. THIS MAKES IT MUCH HARDER TO MANEUVER A BIG TRUCK WHEN YOU HAVE NO VIEW BEHIND YOU FROM THE CAMERA. AGAIN MINOR RELATIVE TO THE STALLING , WHICH IS MY MAJOR CONCERN, BUT AFTER I TOOK MY TRUCK IN FOR THE CAMERA ISSUE THERE IS CURRENTLY NO FIX AND THEY ARE AWAITING A SOFTWARE UPDATE. IT IS NOW BACK TO THE DEALER FOR A SECOND TIME IN 4,500 MILES MOST IMPORTANTLY TO ADDRESS THE STALLING AND WAS BROUGHT IN IMMEDIATELY AFTER IT OCCURRED. I HAVE ALSO SINCE HAD A CLICKING NOISE START IN THE STEERING COLUMN. I AM NOT SURE IF THIS IS JUST AN ANNOYANCE OR ANOTHER ISSUE. ALL ITEMS ARE REPORTED TO THE DEALER AND THEIR 800 NUMBER FOR WHICH THEY HAVE CREATED CASES.
Mfg Campaign: 11408080
Recall Date: Apr 14, 2021
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