Complaints & Recalls
Official Safety Recalls - Important!
28 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The powertrain control module software may cause an incorrect fuel mixture condition in the engine, and result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 37A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y99
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y80
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles. The incorrect-size spare tire may have been installed, which does not match the tire size and inflation pressure information on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection And Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y62
Recall Date: Sep 9, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with a trailer reverse steering module (TRSCM). The rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y30
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y04
Recall Date: Feb 1, 2021
Consumer Complaints
939 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE HAD 2 SAFETY ISSUES WITH MY 2021 RAM 1500 LARAMIE WITH APPROX. 4,500 MILES ON IT. 1ST , AND MOST IMPORTANT, I HAVE HAD THE ENGINE STALL WHEN ACCELERATING FROM A STOP ONTO A ROADWAY. IT HAS OCCURRED BETWEEN 5-25 MPH APPROX WHILE PULLING FROM A STOP, OR SLOW ROLL, INTO TRAFFIC. THE SECOND OCCURRENCE WAS ON 4/13/2021, UNSURE OF THE FIRST DATE. THE VEHICLES ENGINE COMPLETELY SHUTS DOWN, I RECEIVE A MESSAGE TO APPLY MY FOOT TO THE BREAK, SHIFT TO PARK, AND THAT THE EMERGENCY BREAK IS AUTO APPLIED ONCE AT A FULL STOP. THANKFULLY I MAINTAIN ELECTRICAL POWER SO I CAN STEER TO THE SIDE OF THE ROAD BUT THE ENGINE IS COMPLETELY WITHOUT POWER AND BOTH TIMES I HAVE HAD TRAFFIC APPROACHING FROM BEHIND ME. THE 2ND ISSUE, WHICH IS MINOR COMPARED TO A STALLING ENGINE, IS THAT THE BACKUP CAMERA PERIODICALLY STOPS WORKING. IT EITHER GOES COMPLETELY BLACK (ALTHOUGH THE MAGNIFYING GLASS REMAINS ON THE SCREEN) OR IT GETS A VERY POOR QUALITY IMAGE WITH LOTS OF COLORED LINES THROUGH THE PICTURE. THIS MAKES IT MUCH HARDER TO MANEUVER A BIG TRUCK WHEN YOU HAVE NO VIEW BEHIND YOU FROM THE CAMERA. AGAIN MINOR RELATIVE TO THE STALLING , WHICH IS MY MAJOR CONCERN, BUT AFTER I TOOK MY TRUCK IN FOR THE CAMERA ISSUE THERE IS CURRENTLY NO FIX AND THEY ARE AWAITING A SOFTWARE UPDATE. IT IS NOW BACK TO THE DEALER FOR A SECOND TIME IN 4,500 MILES MOST IMPORTANTLY TO ADDRESS THE STALLING AND WAS BROUGHT IN IMMEDIATELY AFTER IT OCCURRED. I HAVE ALSO SINCE HAD A CLICKING NOISE START IN THE STEERING COLUMN. I AM NOT SURE IF THIS IS JUST AN ANNOYANCE OR ANOTHER ISSUE. ALL ITEMS ARE REPORTED TO THE DEALER AND THEIR 800 NUMBER FOR WHICH THEY HAVE CREATED CASES.
Corrective Action:
I HAVE HAD 2 SAFETY ISSUES WITH MY 2021 RAM 1500 LARAMIE WITH APPROX. 4,500 MILES ON IT. 1ST , AND MOST IMPORTANT, I HAVE HAD THE ENGINE STALL WHEN ACCELERATING FROM A STOP ONTO A ROADWAY. IT HAS OCCURRED BETWEEN 5-25 MPH APPROX WHILE PULLING FROM A STOP, OR SLOW ROLL, INTO TRAFFIC. THE SECOND OCCURRENCE WAS ON 4/13/2021, UNSURE OF THE FIRST DATE. THE VEHICLES ENGINE COMPLETELY SHUTS DOWN, I RECEIVE A MESSAGE TO APPLY MY FOOT TO THE BREAK, SHIFT TO PARK, AND THAT THE EMERGENCY BREAK IS AUTO APPLIED ONCE AT A FULL STOP. THANKFULLY I MAINTAIN ELECTRICAL POWER SO I CAN STEER TO THE SIDE OF THE ROAD BUT THE ENGINE IS COMPLETELY WITHOUT POWER AND BOTH TIMES I HAVE HAD TRAFFIC APPROACHING FROM BEHIND ME. THE 2ND ISSUE, WHICH IS MINOR COMPARED TO A STALLING ENGINE, IS THAT THE BACKUP CAMERA PERIODICALLY STOPS WORKING. IT EITHER GOES COMPLETELY BLACK (ALTHOUGH THE MAGNIFYING GLASS REMAINS ON THE SCREEN) OR IT GETS A VERY POOR QUALITY IMAGE WITH LOTS OF COLORED LINES THROUGH THE PICTURE. THIS MAKES IT MUCH HARDER TO MANEUVER A BIG TRUCK WHEN YOU HAVE NO VIEW BEHIND YOU FROM THE CAMERA. AGAIN MINOR RELATIVE TO THE STALLING , WHICH IS MY MAJOR CONCERN, BUT AFTER I TOOK MY TRUCK IN FOR THE CAMERA ISSUE THERE IS CURRENTLY NO FIX AND THEY ARE AWAITING A SOFTWARE UPDATE. IT IS NOW BACK TO THE DEALER FOR A SECOND TIME IN 4,500 MILES MOST IMPORTANTLY TO ADDRESS THE STALLING AND WAS BROUGHT IN IMMEDIATELY AFTER IT OCCURRED. I HAVE ALSO SINCE HAD A CLICKING NOISE START IN THE STEERING COLUMN. I AM NOT SURE IF THIS IS JUST AN ANNOYANCE OR ANOTHER ISSUE. ALL ITEMS ARE REPORTED TO THE DEALER AND THEIR 800 NUMBER FOR WHICH THEY HAVE CREATED CASES.
Additional Notes:
I HAVE HAD 2 SAFETY ISSUES WITH MY 2021 RAM 1500 LARAMIE WITH APPROX. 4,500 MILES ON IT. 1ST , AND MOST IMPORTANT, I HAVE HAD THE ENGINE STALL WHEN ACCELERATING FROM A STOP ONTO A ROADWAY. IT HAS OCCURRED BETWEEN 5-25 MPH APPROX WHILE PULLING FROM A STOP, OR SLOW ROLL, INTO TRAFFIC. THE SECOND OCCURRENCE WAS ON 4/13/2021, UNSURE OF THE FIRST DATE. THE VEHICLES ENGINE COMPLETELY SHUTS DOWN, I RECEIVE A MESSAGE TO APPLY MY FOOT TO THE BREAK, SHIFT TO PARK, AND THAT THE EMERGENCY BREAK IS AUTO APPLIED ONCE AT A FULL STOP. THANKFULLY I MAINTAIN ELECTRICAL POWER SO I CAN STEER TO THE SIDE OF THE ROAD BUT THE ENGINE IS COMPLETELY WITHOUT POWER AND BOTH TIMES I HAVE HAD TRAFFIC APPROACHING FROM BEHIND ME. THE 2ND ISSUE, WHICH IS MINOR COMPARED TO A STALLING ENGINE, IS THAT THE BACKUP CAMERA PERIODICALLY STOPS WORKING. IT EITHER GOES COMPLETELY BLACK (ALTHOUGH THE MAGNIFYING GLASS REMAINS ON THE SCREEN) OR IT GETS A VERY POOR QUALITY IMAGE WITH LOTS OF COLORED LINES THROUGH THE PICTURE. THIS MAKES IT MUCH HARDER TO MANEUVER A BIG TRUCK WHEN YOU HAVE NO VIEW BEHIND YOU FROM THE CAMERA. AGAIN MINOR RELATIVE TO THE STALLING , WHICH IS MY MAJOR CONCERN, BUT AFTER I TOOK MY TRUCK IN FOR THE CAMERA ISSUE THERE IS CURRENTLY NO FIX AND THEY ARE AWAITING A SOFTWARE UPDATE. IT IS NOW BACK TO THE DEALER FOR A SECOND TIME IN 4,500 MILES MOST IMPORTANTLY TO ADDRESS THE STALLING AND WAS BROUGHT IN IMMEDIATELY AFTER IT OCCURRED. I HAVE ALSO SINCE HAD A CLICKING NOISE START IN THE STEERING COLUMN. I AM NOT SURE IF THIS IS JUST AN ANNOYANCE OR ANOTHER ISSUE. ALL ITEMS ARE REPORTED TO THE DEALER AND THEIR 800 NUMBER FOR WHICH THEY HAVE CREATED CASES.
Mfg Campaign: 11408080
Recall Date: Apr 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON TWO SEPARATE OCCASIONS WHILE WITHIN 5 MINUTES OF STARTING THE TRUCK WHILE MOVING FORWARD ON A CITY STREET BOTH TIMES IT INITIATED ON A TURN THE TRUCK TURNS OFF AND TELLS YOU PUT THE VEHICLE IN PARK TO RESTART. THE EMERGENCY BRAKE IS ALSO ILLUMINATED. THE TRUCK HAS LESS THEN 200 MILES ON IT.
Corrective Action:
ON TWO SEPARATE OCCASIONS WHILE WITHIN 5 MINUTES OF STARTING THE TRUCK WHILE MOVING FORWARD ON A CITY STREET BOTH TIMES IT INITIATED ON A TURN THE TRUCK TURNS OFF AND TELLS YOU PUT THE VEHICLE IN PARK TO RESTART. THE EMERGENCY BRAKE IS ALSO ILLUMINATED. THE TRUCK HAS LESS THEN 200 MILES ON IT.
Additional Notes:
ON TWO SEPARATE OCCASIONS WHILE WITHIN 5 MINUTES OF STARTING THE TRUCK WHILE MOVING FORWARD ON A CITY STREET BOTH TIMES IT INITIATED ON A TURN THE TRUCK TURNS OFF AND TELLS YOU PUT THE VEHICLE IN PARK TO RESTART. THE EMERGENCY BRAKE IS ALSO ILLUMINATED. THE TRUCK HAS LESS THEN 200 MILES ON IT.
Mfg Campaign: 11408118
Recall Date: Apr 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON TWO SEPARATE OCCASIONS WHILE WITHIN 5 MINUTES OF STARTING THE TRUCK WHILE MOVING FORWARD ON A CITY STREET BOTH TIMES IT INITIATED ON A TURN THE TRUCK TURNS OFF AND TELLS YOU PUT THE VEHICLE IN PARK TO RESTART. THE EMERGENCY BRAKE IS ALSO ILLUMINATED. THE TRUCK HAS LESS THEN 200 MILES ON IT.
Corrective Action:
ON TWO SEPARATE OCCASIONS WHILE WITHIN 5 MINUTES OF STARTING THE TRUCK WHILE MOVING FORWARD ON A CITY STREET BOTH TIMES IT INITIATED ON A TURN THE TRUCK TURNS OFF AND TELLS YOU PUT THE VEHICLE IN PARK TO RESTART. THE EMERGENCY BRAKE IS ALSO ILLUMINATED. THE TRUCK HAS LESS THEN 200 MILES ON IT.
Additional Notes:
ON TWO SEPARATE OCCASIONS WHILE WITHIN 5 MINUTES OF STARTING THE TRUCK WHILE MOVING FORWARD ON A CITY STREET BOTH TIMES IT INITIATED ON A TURN THE TRUCK TURNS OFF AND TELLS YOU PUT THE VEHICLE IN PARK TO RESTART. THE EMERGENCY BRAKE IS ALSO ILLUMINATED. THE TRUCK HAS LESS THEN 200 MILES ON IT.
Mfg Campaign: 11408118
Recall Date: Apr 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON TWO SEPARATE OCCASIONS WHILE WITHIN 5 MINUTES OF STARTING THE TRUCK WHILE MOVING FORWARD ON A CITY STREET BOTH TIMES IT INITIATED ON A TURN THE TRUCK TURNS OFF AND TELLS YOU PUT THE VEHICLE IN PARK TO RESTART. THE EMERGENCY BRAKE IS ALSO ILLUMINATED. THE TRUCK HAS LESS THEN 200 MILES ON IT.
Corrective Action:
ON TWO SEPARATE OCCASIONS WHILE WITHIN 5 MINUTES OF STARTING THE TRUCK WHILE MOVING FORWARD ON A CITY STREET BOTH TIMES IT INITIATED ON A TURN THE TRUCK TURNS OFF AND TELLS YOU PUT THE VEHICLE IN PARK TO RESTART. THE EMERGENCY BRAKE IS ALSO ILLUMINATED. THE TRUCK HAS LESS THEN 200 MILES ON IT.
Additional Notes:
ON TWO SEPARATE OCCASIONS WHILE WITHIN 5 MINUTES OF STARTING THE TRUCK WHILE MOVING FORWARD ON A CITY STREET BOTH TIMES IT INITIATED ON A TURN THE TRUCK TURNS OFF AND TELLS YOU PUT THE VEHICLE IN PARK TO RESTART. THE EMERGENCY BRAKE IS ALSO ILLUMINATED. THE TRUCK HAS LESS THEN 200 MILES ON IT.
Mfg Campaign: 11408118
Recall Date: Apr 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.
Corrective Action:
PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.
Additional Notes:
PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.
Mfg Campaign: 11406813
Recall Date: Apr 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.
Corrective Action:
PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.
Additional Notes:
PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.
Mfg Campaign: 11406813
Recall Date: Apr 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.
Corrective Action:
PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.
Additional Notes:
PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.
Mfg Campaign: 11406813
Recall Date: Apr 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED MY 2021 RAM 1500 LIMITED NIGHT EDITION ON MARCH 11, 2021. IT WAS NEW. WITHIN 3 WEEKS AND LESS THAN 1,000 MILES OF DRIVING THE VEHICLE STALLED TWICE WHILE IN THE MIDDLE OF AN INTERSECTION. THE FUEL TANK WAS FULL AND THE ENGINE WAS WARM EACH TIME. THE FIRST TIME AROUND MARCH 17 I WAS ALONE IN THE CAR. I STOPPED AT A STOP SIGN AND THEN DEPRESSED THE GAS PEDAL AND AS I TURNED TO THE RIGHT THE CAR STALLED. NO ERROR MESSAGE CAME UP. I STOPPED THE CAR. TURNED THE GEAR SHIFT KNOB TO P AND PRESSED THE START/STOP BUTTON TWICE AND THE TRUCK STARTED BACK UP. 10 DAYS LATER WITH MY FAMILY IN THE CAR THE SAME THING HAPPENED. I WAS AT A STOP SIGN, THEN PRESSED ON THE GAS AND MADE A LEFT TURN THIS TIME AND THE CAR STALLED. AGAIN, FORTUNATELY NO ONE WAS COMING BECAUSE MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE WE WERE IN THE MIDDLE OF THE ROAD AND SOMEONE COULD HAVE T-BONED US. THE CAR HAS BEEN WITH THE DEALER FOR A WEEK AND THEY TELL ME THEY HAVE NOT BEEN ABLE TO DISCOVER ANYTHING. THERE WERE NO ERROR MESSAGES AND THEY HAVE NOT REPRODUCED THE PROBLEM. I AM WRITING TO PUT THIS ON THE RECORD IN CASE ANYTHING HAPPENS TO US.
Corrective Action:
I PURCHASED MY 2021 RAM 1500 LIMITED NIGHT EDITION ON MARCH 11, 2021. IT WAS NEW. WITHIN 3 WEEKS AND LESS THAN 1,000 MILES OF DRIVING THE VEHICLE STALLED TWICE WHILE IN THE MIDDLE OF AN INTERSECTION. THE FUEL TANK WAS FULL AND THE ENGINE WAS WARM EACH TIME. THE FIRST TIME AROUND MARCH 17 I WAS ALONE IN THE CAR. I STOPPED AT A STOP SIGN AND THEN DEPRESSED THE GAS PEDAL AND AS I TURNED TO THE RIGHT THE CAR STALLED. NO ERROR MESSAGE CAME UP. I STOPPED THE CAR. TURNED THE GEAR SHIFT KNOB TO P AND PRESSED THE START/STOP BUTTON TWICE AND THE TRUCK STARTED BACK UP. 10 DAYS LATER WITH MY FAMILY IN THE CAR THE SAME THING HAPPENED. I WAS AT A STOP SIGN, THEN PRESSED ON THE GAS AND MADE A LEFT TURN THIS TIME AND THE CAR STALLED. AGAIN, FORTUNATELY NO ONE WAS COMING BECAUSE MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE WE WERE IN THE MIDDLE OF THE ROAD AND SOMEONE COULD HAVE T-BONED US. THE CAR HAS BEEN WITH THE DEALER FOR A WEEK AND THEY TELL ME THEY HAVE NOT BEEN ABLE TO DISCOVER ANYTHING. THERE WERE NO ERROR MESSAGES AND THEY HAVE NOT REPRODUCED THE PROBLEM. I AM WRITING TO PUT THIS ON THE RECORD IN CASE ANYTHING HAPPENS TO US.
Additional Notes:
I PURCHASED MY 2021 RAM 1500 LIMITED NIGHT EDITION ON MARCH 11, 2021. IT WAS NEW. WITHIN 3 WEEKS AND LESS THAN 1,000 MILES OF DRIVING THE VEHICLE STALLED TWICE WHILE IN THE MIDDLE OF AN INTERSECTION. THE FUEL TANK WAS FULL AND THE ENGINE WAS WARM EACH TIME. THE FIRST TIME AROUND MARCH 17 I WAS ALONE IN THE CAR. I STOPPED AT A STOP SIGN AND THEN DEPRESSED THE GAS PEDAL AND AS I TURNED TO THE RIGHT THE CAR STALLED. NO ERROR MESSAGE CAME UP. I STOPPED THE CAR. TURNED THE GEAR SHIFT KNOB TO P AND PRESSED THE START/STOP BUTTON TWICE AND THE TRUCK STARTED BACK UP. 10 DAYS LATER WITH MY FAMILY IN THE CAR THE SAME THING HAPPENED. I WAS AT A STOP SIGN, THEN PRESSED ON THE GAS AND MADE A LEFT TURN THIS TIME AND THE CAR STALLED. AGAIN, FORTUNATELY NO ONE WAS COMING BECAUSE MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE WE WERE IN THE MIDDLE OF THE ROAD AND SOMEONE COULD HAVE T-BONED US. THE CAR HAS BEEN WITH THE DEALER FOR A WEEK AND THEY TELL ME THEY HAVE NOT BEEN ABLE TO DISCOVER ANYTHING. THERE WERE NO ERROR MESSAGES AND THEY HAVE NOT REPRODUCED THE PROBLEM. I AM WRITING TO PUT THIS ON THE RECORD IN CASE ANYTHING HAPPENS TO US.
Mfg Campaign: 11406417
Recall Date: Apr 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED MY 2021 RAM 1500 LIMITED NIGHT EDITION ON MARCH 11, 2021. IT WAS NEW. WITHIN 3 WEEKS AND LESS THAN 1,000 MILES OF DRIVING THE VEHICLE STALLED TWICE WHILE IN THE MIDDLE OF AN INTERSECTION. THE FUEL TANK WAS FULL AND THE ENGINE WAS WARM EACH TIME. THE FIRST TIME AROUND MARCH 17 I WAS ALONE IN THE CAR. I STOPPED AT A STOP SIGN AND THEN DEPRESSED THE GAS PEDAL AND AS I TURNED TO THE RIGHT THE CAR STALLED. NO ERROR MESSAGE CAME UP. I STOPPED THE CAR. TURNED THE GEAR SHIFT KNOB TO P AND PRESSED THE START/STOP BUTTON TWICE AND THE TRUCK STARTED BACK UP. 10 DAYS LATER WITH MY FAMILY IN THE CAR THE SAME THING HAPPENED. I WAS AT A STOP SIGN, THEN PRESSED ON THE GAS AND MADE A LEFT TURN THIS TIME AND THE CAR STALLED. AGAIN, FORTUNATELY NO ONE WAS COMING BECAUSE MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE WE WERE IN THE MIDDLE OF THE ROAD AND SOMEONE COULD HAVE T-BONED US. THE CAR HAS BEEN WITH THE DEALER FOR A WEEK AND THEY TELL ME THEY HAVE NOT BEEN ABLE TO DISCOVER ANYTHING. THERE WERE NO ERROR MESSAGES AND THEY HAVE NOT REPRODUCED THE PROBLEM. I AM WRITING TO PUT THIS ON THE RECORD IN CASE ANYTHING HAPPENS TO US.
Corrective Action:
I PURCHASED MY 2021 RAM 1500 LIMITED NIGHT EDITION ON MARCH 11, 2021. IT WAS NEW. WITHIN 3 WEEKS AND LESS THAN 1,000 MILES OF DRIVING THE VEHICLE STALLED TWICE WHILE IN THE MIDDLE OF AN INTERSECTION. THE FUEL TANK WAS FULL AND THE ENGINE WAS WARM EACH TIME. THE FIRST TIME AROUND MARCH 17 I WAS ALONE IN THE CAR. I STOPPED AT A STOP SIGN AND THEN DEPRESSED THE GAS PEDAL AND AS I TURNED TO THE RIGHT THE CAR STALLED. NO ERROR MESSAGE CAME UP. I STOPPED THE CAR. TURNED THE GEAR SHIFT KNOB TO P AND PRESSED THE START/STOP BUTTON TWICE AND THE TRUCK STARTED BACK UP. 10 DAYS LATER WITH MY FAMILY IN THE CAR THE SAME THING HAPPENED. I WAS AT A STOP SIGN, THEN PRESSED ON THE GAS AND MADE A LEFT TURN THIS TIME AND THE CAR STALLED. AGAIN, FORTUNATELY NO ONE WAS COMING BECAUSE MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE WE WERE IN THE MIDDLE OF THE ROAD AND SOMEONE COULD HAVE T-BONED US. THE CAR HAS BEEN WITH THE DEALER FOR A WEEK AND THEY TELL ME THEY HAVE NOT BEEN ABLE TO DISCOVER ANYTHING. THERE WERE NO ERROR MESSAGES AND THEY HAVE NOT REPRODUCED THE PROBLEM. I AM WRITING TO PUT THIS ON THE RECORD IN CASE ANYTHING HAPPENS TO US.
Additional Notes:
I PURCHASED MY 2021 RAM 1500 LIMITED NIGHT EDITION ON MARCH 11, 2021. IT WAS NEW. WITHIN 3 WEEKS AND LESS THAN 1,000 MILES OF DRIVING THE VEHICLE STALLED TWICE WHILE IN THE MIDDLE OF AN INTERSECTION. THE FUEL TANK WAS FULL AND THE ENGINE WAS WARM EACH TIME. THE FIRST TIME AROUND MARCH 17 I WAS ALONE IN THE CAR. I STOPPED AT A STOP SIGN AND THEN DEPRESSED THE GAS PEDAL AND AS I TURNED TO THE RIGHT THE CAR STALLED. NO ERROR MESSAGE CAME UP. I STOPPED THE CAR. TURNED THE GEAR SHIFT KNOB TO P AND PRESSED THE START/STOP BUTTON TWICE AND THE TRUCK STARTED BACK UP. 10 DAYS LATER WITH MY FAMILY IN THE CAR THE SAME THING HAPPENED. I WAS AT A STOP SIGN, THEN PRESSED ON THE GAS AND MADE A LEFT TURN THIS TIME AND THE CAR STALLED. AGAIN, FORTUNATELY NO ONE WAS COMING BECAUSE MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE WE WERE IN THE MIDDLE OF THE ROAD AND SOMEONE COULD HAVE T-BONED US. THE CAR HAS BEEN WITH THE DEALER FOR A WEEK AND THEY TELL ME THEY HAVE NOT BEEN ABLE TO DISCOVER ANYTHING. THERE WERE NO ERROR MESSAGES AND THEY HAVE NOT REPRODUCED THE PROBLEM. I AM WRITING TO PUT THIS ON THE RECORD IN CASE ANYTHING HAPPENS TO US.
Mfg Campaign: 11406417
Recall Date: Apr 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AFTER 72 MILES ON A NEW TRUCK. POWER STEERING WENT OUT, WHILE DRIVING AND NEVER WORKED AGAIN. DEALER SAID ELECTRIC POWER STEERING MODULE SHORTED OUT. WHOLE RACK & PINION WILL HAVE TO BE REPLACED BUT NOT AVAILABLE.
Corrective Action:
AFTER 72 MILES ON A NEW TRUCK. POWER STEERING WENT OUT, WHILE DRIVING AND NEVER WORKED AGAIN. DEALER SAID ELECTRIC POWER STEERING MODULE SHORTED OUT. WHOLE RACK & PINION WILL HAVE TO BE REPLACED BUT NOT AVAILABLE.
Additional Notes:
AFTER 72 MILES ON A NEW TRUCK. POWER STEERING WENT OUT, WHILE DRIVING AND NEVER WORKED AGAIN. DEALER SAID ELECTRIC POWER STEERING MODULE SHORTED OUT. WHOLE RACK & PINION WILL HAVE TO BE REPLACED BUT NOT AVAILABLE.
Mfg Campaign: 11397445
Recall Date: Feb 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SOFTWARE
Potential Consequences:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING DOWN AN INCLINE, THE BRAKES ENGAGED WITHOUT WARNING AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, (925) 587-9161) WHERE IT WAS TEST DRIVEN HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN IN FRONT OF THE TECHNICIAN AND THE FAILURE OCCURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED AND SHE SHOULD CONTACT FCA FOR ASSISTANCE. THE CONTACT WAS INFORMED THAT THE FEATURE COULD BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. ## VIN FAILED ## 2021RAM1500 ##
Corrective Action:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING DOWN AN INCLINE, THE BRAKES ENGAGED WITHOUT WARNING AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, (925) 587-9161) WHERE IT WAS TEST DRIVEN HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN IN FRONT OF THE TECHNICIAN AND THE FAILURE OCCURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED AND SHE SHOULD CONTACT FCA FOR ASSISTANCE. THE CONTACT WAS INFORMED THAT THE FEATURE COULD BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. ## VIN FAILED ## 2021RAM1500 ##
Additional Notes:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING DOWN AN INCLINE, THE BRAKES ENGAGED WITHOUT WARNING AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, (925) 587-9161) WHERE IT WAS TEST DRIVEN HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN IN FRONT OF THE TECHNICIAN AND THE FAILURE OCCURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED AND SHE SHOULD CONTACT FCA FOR ASSISTANCE. THE CONTACT WAS INFORMED THAT THE FEATURE COULD BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. ## VIN FAILED ## 2021RAM1500 ##
Mfg Campaign: 11394690
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING DOWN AN INCLINE, THE BRAKES ENGAGED WITHOUT WARNING AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, (925) 587-9161) WHERE IT WAS TEST DRIVEN HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN IN FRONT OF THE TECHNICIAN AND THE FAILURE OCCURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED AND SHE SHOULD CONTACT FCA FOR ASSISTANCE. THE CONTACT WAS INFORMED THAT THE FEATURE COULD BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. ## VIN FAILED ## 2021RAM1500 ##
Corrective Action:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING DOWN AN INCLINE, THE BRAKES ENGAGED WITHOUT WARNING AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, (925) 587-9161) WHERE IT WAS TEST DRIVEN HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN IN FRONT OF THE TECHNICIAN AND THE FAILURE OCCURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED AND SHE SHOULD CONTACT FCA FOR ASSISTANCE. THE CONTACT WAS INFORMED THAT THE FEATURE COULD BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. ## VIN FAILED ## 2021RAM1500 ##
Additional Notes:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING DOWN AN INCLINE, THE BRAKES ENGAGED WITHOUT WARNING AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, (925) 587-9161) WHERE IT WAS TEST DRIVEN HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN IN FRONT OF THE TECHNICIAN AND THE FAILURE OCCURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED AND SHE SHOULD CONTACT FCA FOR ASSISTANCE. THE CONTACT WAS INFORMED THAT THE FEATURE COULD BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. ## VIN FAILED ## 2021RAM1500 ##
Mfg Campaign: 11394690
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ESTIMATED FUEL ECONOMY ON STICKER STATES 17/21 RESPECTIVELY CITY/HIGHWAY. AFTER 2700 MILES, I CONSISTENTLY, AND ALWAYS HAVE GOTTEN 13MPG CITY AND ON HIGHWAY, ROAD TRIP, 14.5MPG.
Corrective Action:
ESTIMATED FUEL ECONOMY ON STICKER STATES 17/21 RESPECTIVELY CITY/HIGHWAY. AFTER 2700 MILES, I CONSISTENTLY, AND ALWAYS HAVE GOTTEN 13MPG CITY AND ON HIGHWAY, ROAD TRIP, 14.5MPG.
Additional Notes:
ESTIMATED FUEL ECONOMY ON STICKER STATES 17/21 RESPECTIVELY CITY/HIGHWAY. AFTER 2700 MILES, I CONSISTENTLY, AND ALWAYS HAVE GOTTEN 13MPG CITY AND ON HIGHWAY, ROAD TRIP, 14.5MPG.
Mfg Campaign: 11391192
Recall Date: Feb 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WITHIN A WEEK OF BUYING THIS VEHICLE I NOTICED THE AUTO TINT MIRRORS, REAR VIEW AND DRIVER'S SIDE, BOTH DIM WHEN IT IS NOT BRIGHT OUTSIDE. CLOUDY DAYS OR NIGHT THEY WILL DIM WITH VERY LITTLE ADDED LIGHT. OUTSIDE HOUSE LIGHTS AND PARKING LOT LIGHTS WILL CAUSE IT TO DIM. IF I OPEN MY DOORS WHILE THE TRUCK IS RUNNING, REGARDS IF HEADLIGHTS ARE ON THE DOME LIGHT WILL DIM THE MIRRORS, IF SITTING AT NIGHT WHILE ON THE PHONE, IT WILL DIM THE MIRRORS. THE REAR VIEW MIRROR WILL BRIGHTEN INSTANTLY, HOWEVER THE DRIVER'S SIDE MIRROR WILL STAY VERY DARK FOR 1-2 MINUTES, MAKING IT IMPOSSIBLE TO SEE ANYTHING BEHIND YOU. THE VEHICLE HAS BEEN TO THE DEALERSHIP 7 TIMES FOR THIS ISSUE AND FOR A BACKUP CAMERA ISSUE IN THE LAST 3 MONTHS. THE DEALER SAID ENGINEERS FOR CHRYSLER ARE SAYING THAT THIS IS NORMAL AND DESIGNED TO WORK THIS WAY. I'M NOT SURE HOW REMOVING THE ABILITY TO SEE BEHIND YOU IS REGARDED AS SAFE.
Corrective Action:
WITHIN A WEEK OF BUYING THIS VEHICLE I NOTICED THE AUTO TINT MIRRORS, REAR VIEW AND DRIVER'S SIDE, BOTH DIM WHEN IT IS NOT BRIGHT OUTSIDE. CLOUDY DAYS OR NIGHT THEY WILL DIM WITH VERY LITTLE ADDED LIGHT. OUTSIDE HOUSE LIGHTS AND PARKING LOT LIGHTS WILL CAUSE IT TO DIM. IF I OPEN MY DOORS WHILE THE TRUCK IS RUNNING, REGARDS IF HEADLIGHTS ARE ON THE DOME LIGHT WILL DIM THE MIRRORS, IF SITTING AT NIGHT WHILE ON THE PHONE, IT WILL DIM THE MIRRORS. THE REAR VIEW MIRROR WILL BRIGHTEN INSTANTLY, HOWEVER THE DRIVER'S SIDE MIRROR WILL STAY VERY DARK FOR 1-2 MINUTES, MAKING IT IMPOSSIBLE TO SEE ANYTHING BEHIND YOU. THE VEHICLE HAS BEEN TO THE DEALERSHIP 7 TIMES FOR THIS ISSUE AND FOR A BACKUP CAMERA ISSUE IN THE LAST 3 MONTHS. THE DEALER SAID ENGINEERS FOR CHRYSLER ARE SAYING THAT THIS IS NORMAL AND DESIGNED TO WORK THIS WAY. I'M NOT SURE HOW REMOVING THE ABILITY TO SEE BEHIND YOU IS REGARDED AS SAFE.
Additional Notes:
WITHIN A WEEK OF BUYING THIS VEHICLE I NOTICED THE AUTO TINT MIRRORS, REAR VIEW AND DRIVER'S SIDE, BOTH DIM WHEN IT IS NOT BRIGHT OUTSIDE. CLOUDY DAYS OR NIGHT THEY WILL DIM WITH VERY LITTLE ADDED LIGHT. OUTSIDE HOUSE LIGHTS AND PARKING LOT LIGHTS WILL CAUSE IT TO DIM. IF I OPEN MY DOORS WHILE THE TRUCK IS RUNNING, REGARDS IF HEADLIGHTS ARE ON THE DOME LIGHT WILL DIM THE MIRRORS, IF SITTING AT NIGHT WHILE ON THE PHONE, IT WILL DIM THE MIRRORS. THE REAR VIEW MIRROR WILL BRIGHTEN INSTANTLY, HOWEVER THE DRIVER'S SIDE MIRROR WILL STAY VERY DARK FOR 1-2 MINUTES, MAKING IT IMPOSSIBLE TO SEE ANYTHING BEHIND YOU. THE VEHICLE HAS BEEN TO THE DEALERSHIP 7 TIMES FOR THIS ISSUE AND FOR A BACKUP CAMERA ISSUE IN THE LAST 3 MONTHS. THE DEALER SAID ENGINEERS FOR CHRYSLER ARE SAYING THAT THIS IS NORMAL AND DESIGNED TO WORK THIS WAY. I'M NOT SURE HOW REMOVING THE ABILITY TO SEE BEHIND YOU IS REGARDED AS SAFE.
Mfg Campaign: 11390974
Recall Date: Feb 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK.
Corrective Action:
I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK.
Additional Notes:
I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK.
Mfg Campaign: 11383816
Recall Date: Dec 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK.
Corrective Action:
I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK.
Additional Notes:
I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK.
Mfg Campaign: 11383816
Recall Date: Dec 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK.
Corrective Action:
I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK.
Additional Notes:
I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK.
Mfg Campaign: 11383816
Recall Date: Dec 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT THE BACKUP CAMERA ONLY SHOWED A RED BLUR WHILE IN REVERSE. THE CONTACT STATED THAT THE FAILURE WAS ONLY EXPERIENCED AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LED LIGHT IN THE REAR OF THE VEHICLE WAS TOO DIM TO ASSIST WITH PROVIDING A CLEAR VISUAL OF THE REAR OF THE VEHICLE THROUGH THE CAMERA FOR REARVIEW PURPOSES. BREEDEN DODGE CHRYSLER JEEP RAM (5900 HIGHWAY 71 S, FORT SMITH, AR 72908; (479) 646-4731) WAS CONTACTED AND STATED THAT THE VEHICLE NEEDED ADDITIONAL LED LIGHTS TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY THE MANAGER AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE 26,000.*LN*JB
Corrective Action:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT THE BACKUP CAMERA ONLY SHOWED A RED BLUR WHILE IN REVERSE. THE CONTACT STATED THAT THE FAILURE WAS ONLY EXPERIENCED AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LED LIGHT IN THE REAR OF THE VEHICLE WAS TOO DIM TO ASSIST WITH PROVIDING A CLEAR VISUAL OF THE REAR OF THE VEHICLE THROUGH THE CAMERA FOR REARVIEW PURPOSES. BREEDEN DODGE CHRYSLER JEEP RAM (5900 HIGHWAY 71 S, FORT SMITH, AR 72908; (479) 646-4731) WAS CONTACTED AND STATED THAT THE VEHICLE NEEDED ADDITIONAL LED LIGHTS TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY THE MANAGER AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE 26,000.*LN*JB
Additional Notes:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT THE BACKUP CAMERA ONLY SHOWED A RED BLUR WHILE IN REVERSE. THE CONTACT STATED THAT THE FAILURE WAS ONLY EXPERIENCED AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LED LIGHT IN THE REAR OF THE VEHICLE WAS TOO DIM TO ASSIST WITH PROVIDING A CLEAR VISUAL OF THE REAR OF THE VEHICLE THROUGH THE CAMERA FOR REARVIEW PURPOSES. BREEDEN DODGE CHRYSLER JEEP RAM (5900 HIGHWAY 71 S, FORT SMITH, AR 72908; (479) 646-4731) WAS CONTACTED AND STATED THAT THE VEHICLE NEEDED ADDITIONAL LED LIGHTS TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY THE MANAGER AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE 26,000.*LN*JB
Mfg Campaign: 11375264
Recall Date: Nov 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT THE BACKUP CAMERA ONLY SHOWED A RED BLUR WHILE IN REVERSE. THE CONTACT STATED THAT THE FAILURE WAS ONLY EXPERIENCED AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LED LIGHT IN THE REAR OF THE VEHICLE WAS TOO DIM TO ASSIST WITH PROVIDING A CLEAR VISUAL OF THE REAR OF THE VEHICLE THROUGH THE CAMERA FOR REARVIEW PURPOSES. BREEDEN DODGE CHRYSLER JEEP RAM (5900 HIGHWAY 71 S, FORT SMITH, AR 72908; (479) 646-4731) WAS CONTACTED AND STATED THAT THE VEHICLE NEEDED ADDITIONAL LED LIGHTS TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY THE MANAGER AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE 26,000.*LN*JB
Corrective Action:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT THE BACKUP CAMERA ONLY SHOWED A RED BLUR WHILE IN REVERSE. THE CONTACT STATED THAT THE FAILURE WAS ONLY EXPERIENCED AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LED LIGHT IN THE REAR OF THE VEHICLE WAS TOO DIM TO ASSIST WITH PROVIDING A CLEAR VISUAL OF THE REAR OF THE VEHICLE THROUGH THE CAMERA FOR REARVIEW PURPOSES. BREEDEN DODGE CHRYSLER JEEP RAM (5900 HIGHWAY 71 S, FORT SMITH, AR 72908; (479) 646-4731) WAS CONTACTED AND STATED THAT THE VEHICLE NEEDED ADDITIONAL LED LIGHTS TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY THE MANAGER AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE 26,000.*LN*JB
Additional Notes:
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT THE BACKUP CAMERA ONLY SHOWED A RED BLUR WHILE IN REVERSE. THE CONTACT STATED THAT THE FAILURE WAS ONLY EXPERIENCED AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LED LIGHT IN THE REAR OF THE VEHICLE WAS TOO DIM TO ASSIST WITH PROVIDING A CLEAR VISUAL OF THE REAR OF THE VEHICLE THROUGH THE CAMERA FOR REARVIEW PURPOSES. BREEDEN DODGE CHRYSLER JEEP RAM (5900 HIGHWAY 71 S, FORT SMITH, AR 72908; (479) 646-4731) WAS CONTACTED AND STATED THAT THE VEHICLE NEEDED ADDITIONAL LED LIGHTS TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY THE MANAGER AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE 26,000.*LN*JB
Mfg Campaign: 11375264
Recall Date: Nov 18, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury