RAM 2500 2017

Complete listing of complaints and recalls for this vehicle

873
Complaints
16
Recalls

Complaints & Recalls

873 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V562000 SAFETY RECALL
443.9K Vehicles Affected
Recall Date: Sep 12, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Potential Risk:
The leaking water pump can increase the risk of an engine compartment fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T51
Notice Date: Feb 26, 2018
Recall Date: Sep 12, 2017
Streetcar Orv Llc
NHTSA Campaign: 17V499000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Aug 10, 2017
Safety Issue:

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Potential Risk:
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
FREE Recall Solution:
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Aug 30, 2017
Recall Date: Aug 10, 2017

Consumer Complaints

873 Complaints
Chrysler (fca Us, Llc)
Campaign: 11512487 Other
Mar 17, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

When driving, the Service Anti-Lock Brake System (ABS) light would intermittently cut on and off and would disable the ABS system and Traction Control system. This would happen at any speed. I scheduled an appointment at Pearson Chrysler Dodge Jeep in Richmond, Virginia for 11/22/2022. I was told the ABS Control Module was defective and the part had to be ordered. The dealership advised that this equipment has malfunctioned in many 2017 Ram 2500 trucks and that the part was on back order until late January 2023. They also advised me that if I drove the truck when the light was on I would NOT have anti-lock brakes or traction control. I have called multiple times to inquire about the status of my part order to get the safety issue fixed. I was told in January that the part still wasn’t in and that the timeframe was pushed out to March. I called again today (3/17/2023) and was told the part now was in the process of switching suppliers and that they did not know if or when my part will be available. This is a huge safety issue. My truck has been mostly parked since before Thanksgiving and it’s now almost April. RAM as a manufacturer is creating a large safety issue for anyone with this same issue. I have not been able to get my truck serviced properly with OEM parts due to their negligence. This is a warranty claim and my contract will expire in 2 months and I am not sure if this will be covered once or if the part ever arrives. Please assist in getting this issue resolved. I do a lot of towing and depend on this truck to be safe for me and other drivers and RAM is preventing this from happening. My truck is still mostly parked and cannot be trusted on long trips. My truck is also due for state inspection in June and this warning light will cause my truck to be rejected and then I will not be able to drive it at all.

Corrective Action:

When driving, the Service Anti-Lock Brake System (ABS) light would intermittently cut on and off and would disable the ABS system and Traction Control system. This would happen at any speed. I scheduled an appointment at Pearson Chrysler Dodge Jeep in Richmond, Virginia for 11/22/2022. I was told the ABS Control Module was defective and the part had to be ordered. The dealership advised that this equipment has malfunctioned in many 2017 Ram 2500 trucks and that the part was on back order until late January 2023. They also advised me that if I drove the truck when the light was on I would NOT have anti-lock brakes or traction control. I have called multiple times to inquire about the status of my part order to get the safety issue fixed. I was told in January that the part still wasn’t in and that the timeframe was pushed out to March. I called again today (3/17/2023) and was told the part now was in the process of switching suppliers and that they did not know if or when my part will be available. This is a huge safety issue. My truck has been mostly parked since before Thanksgiving and it’s now almost April. RAM as a manufacturer is creating a large safety issue for anyone with this same issue. I have not been able to get my truck serviced properly with OEM parts due to their negligence. This is a warranty claim and my contract will expire in 2 months and I am not sure if this will be covered once or if the part ever arrives. Please assist in getting this issue resolved. I do a lot of towing and depend on this truck to be safe for me and other drivers and RAM is preventing this from happening. My truck is still mostly parked and cannot be trusted on long trips. My truck is also due for state inspection in June and this warning light will cause my truck to be rejected and then I will not be able to drive it at all.

Additional Notes:

When driving, the Service Anti-Lock Brake System (ABS) light would intermittently cut on and off and would disable the ABS system and Traction Control system. This would happen at any speed. I scheduled an appointment at Pearson Chrysler Dodge Jeep in Richmond, Virginia for 11/22/2022. I was told the ABS Control Module was defective and the part had to be ordered. The dealership advised that this equipment has malfunctioned in many 2017 Ram 2500 trucks and that the part was on back order until late January 2023. They also advised me that if I drove the truck when the light was on I would NOT have anti-lock brakes or traction control. I have called multiple times to inquire about the status of my part order to get the safety issue fixed. I was told in January that the part still wasn’t in and that the timeframe was pushed out to March. I called again today (3/17/2023) and was told the part now was in the process of switching suppliers and that they did not know if or when my part will be available. This is a huge safety issue. My truck has been mostly parked since before Thanksgiving and it’s now almost April. RAM as a manufacturer is creating a large safety issue for anyone with this same issue. I have not been able to get my truck serviced properly with OEM parts due to their negligence. This is a warranty claim and my contract will expire in 2 months and I am not sure if this will be covered once or if the part ever arrives. Please assist in getting this issue resolved. I do a lot of towing and depend on this truck to be safe for me and other drivers and RAM is preventing this from happening. My truck is still mostly parked and cannot be trusted on long trips. My truck is also due for state inspection in June and this warning light will cause my truck to be rejected and then I will not be able to drive it at all.

Manufacturer: RAM
Mfg Campaign: 11512487
Notice Date: Mar 17, 2023
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Campaign: 11512116 Other
Mar 16, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Second failure of ABS system in 2 years. Error code c0020-1 for failed ABS HCU part number 68143491AB. Replacement parts are currently unavailable from manufacture and has been in the status for nearly 6 months. Service center is unable to restore functionality of brake systems and vehicle has been un-driveable due to ABS safety concerns since October 2022. As stated this is my second failure with same part, first failure was in Sept 2020.

Corrective Action:

Second failure of ABS system in 2 years. Error code c0020-1 for failed ABS HCU part number 68143491AB. Replacement parts are currently unavailable from manufacture and has been in the status for nearly 6 months. Service center is unable to restore functionality of brake systems and vehicle has been un-driveable due to ABS safety concerns since October 2022. As stated this is my second failure with same part, first failure was in Sept 2020.

Additional Notes:

Second failure of ABS system in 2 years. Error code c0020-1 for failed ABS HCU part number 68143491AB. Replacement parts are currently unavailable from manufacture and has been in the status for nearly 6 months. Service center is unable to restore functionality of brake systems and vehicle has been un-driveable due to ABS safety concerns since October 2022. As stated this is my second failure with same part, first failure was in Sept 2020.

Manufacturer: RAM
Mfg Campaign: 11512116
Notice Date: Mar 16, 2023
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11512294 Other
Mar 16, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have dash lights going on and off for the ABS and traction control. This is very intermitted. On two occasions I have experienced times where I had to slam on the brakes to avoid an accident. Both times the ABS failed to work causing me to come to near collision with another vehicle. One of the times this caused me to go off into a ditch. This was with slick roads and snow covered in areas. Have also had several times the truck would steer out of control with no traction aid. I am constantly losing speed control using cruise control. It will work for a bit and then turn off when the ABS and traction control lights come on.

Corrective Action:

I have dash lights going on and off for the ABS and traction control. This is very intermitted. On two occasions I have experienced times where I had to slam on the brakes to avoid an accident. Both times the ABS failed to work causing me to come to near collision with another vehicle. One of the times this caused me to go off into a ditch. This was with slick roads and snow covered in areas. Have also had several times the truck would steer out of control with no traction aid. I am constantly losing speed control using cruise control. It will work for a bit and then turn off when the ABS and traction control lights come on.

Additional Notes:

I have dash lights going on and off for the ABS and traction control. This is very intermitted. On two occasions I have experienced times where I had to slam on the brakes to avoid an accident. Both times the ABS failed to work causing me to come to near collision with another vehicle. One of the times this caused me to go off into a ditch. This was with slick roads and snow covered in areas. Have also had several times the truck would steer out of control with no traction aid. I am constantly losing speed control using cruise control. It will work for a bit and then turn off when the ABS and traction control lights come on.

Manufacturer: RAM
Mfg Campaign: 11512294
Notice Date: Mar 16, 2023
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11512294 Other
Mar 16, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I have dash lights going on and off for the ABS and traction control. This is very intermitted. On two occasions I have experienced times where I had to slam on the brakes to avoid an accident. Both times the ABS failed to work causing me to come to near collision with another vehicle. One of the times this caused me to go off into a ditch. This was with slick roads and snow covered in areas. Have also had several times the truck would steer out of control with no traction aid. I am constantly losing speed control using cruise control. It will work for a bit and then turn off when the ABS and traction control lights come on.

Corrective Action:

I have dash lights going on and off for the ABS and traction control. This is very intermitted. On two occasions I have experienced times where I had to slam on the brakes to avoid an accident. Both times the ABS failed to work causing me to come to near collision with another vehicle. One of the times this caused me to go off into a ditch. This was with slick roads and snow covered in areas. Have also had several times the truck would steer out of control with no traction aid. I am constantly losing speed control using cruise control. It will work for a bit and then turn off when the ABS and traction control lights come on.

Additional Notes:

I have dash lights going on and off for the ABS and traction control. This is very intermitted. On two occasions I have experienced times where I had to slam on the brakes to avoid an accident. Both times the ABS failed to work causing me to come to near collision with another vehicle. One of the times this caused me to go off into a ditch. This was with slick roads and snow covered in areas. Have also had several times the truck would steer out of control with no traction aid. I am constantly losing speed control using cruise control. It will work for a bit and then turn off when the ABS and traction control lights come on.

Manufacturer: RAM
Mfg Campaign: 11512294
Notice Date: Mar 16, 2023
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11512294 Other
Mar 16, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have dash lights going on and off for the ABS and traction control. This is very intermitted. On two occasions I have experienced times where I had to slam on the brakes to avoid an accident. Both times the ABS failed to work causing me to come to near collision with another vehicle. One of the times this caused me to go off into a ditch. This was with slick roads and snow covered in areas. Have also had several times the truck would steer out of control with no traction aid. I am constantly losing speed control using cruise control. It will work for a bit and then turn off when the ABS and traction control lights come on.

Corrective Action:

I have dash lights going on and off for the ABS and traction control. This is very intermitted. On two occasions I have experienced times where I had to slam on the brakes to avoid an accident. Both times the ABS failed to work causing me to come to near collision with another vehicle. One of the times this caused me to go off into a ditch. This was with slick roads and snow covered in areas. Have also had several times the truck would steer out of control with no traction aid. I am constantly losing speed control using cruise control. It will work for a bit and then turn off when the ABS and traction control lights come on.

Additional Notes:

I have dash lights going on and off for the ABS and traction control. This is very intermitted. On two occasions I have experienced times where I had to slam on the brakes to avoid an accident. Both times the ABS failed to work causing me to come to near collision with another vehicle. One of the times this caused me to go off into a ditch. This was with slick roads and snow covered in areas. Have also had several times the truck would steer out of control with no traction aid. I am constantly losing speed control using cruise control. It will work for a bit and then turn off when the ABS and traction control lights come on.

Manufacturer: RAM
Mfg Campaign: 11512294
Notice Date: Mar 16, 2023
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11511385 Other
Mar 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 03/04/2020 and now the issue is reoccurring when rain or hight humidity. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and ABS module the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 7,000 lb trailer and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the traile to lose control.

Corrective Action:

ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 03/04/2020 and now the issue is reoccurring when rain or hight humidity. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and ABS module the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 7,000 lb trailer and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the traile to lose control.

Additional Notes:

ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 03/04/2020 and now the issue is reoccurring when rain or hight humidity. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and ABS module the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 7,000 lb trailer and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the traile to lose control.

Manufacturer: RAM
Mfg Campaign: 11511385
Notice Date: Mar 12, 2023
Recall Date: Mar 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11511385 Other
Mar 12, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 03/04/2020 and now the issue is reoccurring when rain or hight humidity. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and ABS module the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 7,000 lb trailer and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the traile to lose control.

Corrective Action:

ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 03/04/2020 and now the issue is reoccurring when rain or hight humidity. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and ABS module the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 7,000 lb trailer and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the traile to lose control.

Additional Notes:

ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 03/04/2020 and now the issue is reoccurring when rain or hight humidity. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and ABS module the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 7,000 lb trailer and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the traile to lose control.

Manufacturer: RAM
Mfg Campaign: 11511385
Notice Date: Mar 12, 2023
Recall Date: Mar 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11511314 Other
Mar 11, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs unit, hcu failed. Lights flash on an off over an over while driving. ABS light stays on so ABS will not work. Cruise control will not work. Keeps throwing service abs, and service electronic brake controller

Corrective Action:

Abs unit, hcu failed. Lights flash on an off over an over while driving. ABS light stays on so ABS will not work. Cruise control will not work. Keeps throwing service abs, and service electronic brake controller

Additional Notes:

Abs unit, hcu failed. Lights flash on an off over an over while driving. ABS light stays on so ABS will not work. Cruise control will not work. Keeps throwing service abs, and service electronic brake controller

Manufacturer: RAM
Mfg Campaign: 11511314
Notice Date: Mar 11, 2023
Recall Date: Mar 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11511314 Other
Mar 11, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Abs unit, hcu failed. Lights flash on an off over an over while driving. ABS light stays on so ABS will not work. Cruise control will not work. Keeps throwing service abs, and service electronic brake controller

Corrective Action:

Abs unit, hcu failed. Lights flash on an off over an over while driving. ABS light stays on so ABS will not work. Cruise control will not work. Keeps throwing service abs, and service electronic brake controller

Additional Notes:

Abs unit, hcu failed. Lights flash on an off over an over while driving. ABS light stays on so ABS will not work. Cruise control will not work. Keeps throwing service abs, and service electronic brake controller

Manufacturer: RAM
Mfg Campaign: 11511314
Notice Date: Mar 11, 2023
Recall Date: Mar 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11511314 Other
Mar 11, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Abs unit, hcu failed. Lights flash on an off over an over while driving. ABS light stays on so ABS will not work. Cruise control will not work. Keeps throwing service abs, and service electronic brake controller

Corrective Action:

Abs unit, hcu failed. Lights flash on an off over an over while driving. ABS light stays on so ABS will not work. Cruise control will not work. Keeps throwing service abs, and service electronic brake controller

Additional Notes:

Abs unit, hcu failed. Lights flash on an off over an over while driving. ABS light stays on so ABS will not work. Cruise control will not work. Keeps throwing service abs, and service electronic brake controller

Manufacturer: RAM
Mfg Campaign: 11511314
Notice Date: Mar 11, 2023
Recall Date: Mar 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11509759 Other
Mar 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Left front caliper locked up upon lightly pressing brake pedal and brake pedal pulsing while towing approx 10k lbs. ABS and traction control light were illuminated. C0020 code - ABS Pump motor control. Truck has had 4 other similar issues without locking up caliper yet resulting in replacement of HCU and ABS model. At 58,536 miles truck has been at dealer for 60 days needing 5th replacement of HCU and ABS pump that is not available to order per RAM Customer Care case# 85015233

Corrective Action:

Left front caliper locked up upon lightly pressing brake pedal and brake pedal pulsing while towing approx 10k lbs. ABS and traction control light were illuminated. C0020 code - ABS Pump motor control. Truck has had 4 other similar issues without locking up caliper yet resulting in replacement of HCU and ABS model. At 58,536 miles truck has been at dealer for 60 days needing 5th replacement of HCU and ABS pump that is not available to order per RAM Customer Care case# 85015233

Additional Notes:

Left front caliper locked up upon lightly pressing brake pedal and brake pedal pulsing while towing approx 10k lbs. ABS and traction control light were illuminated. C0020 code - ABS Pump motor control. Truck has had 4 other similar issues without locking up caliper yet resulting in replacement of HCU and ABS model. At 58,536 miles truck has been at dealer for 60 days needing 5th replacement of HCU and ABS pump that is not available to order per RAM Customer Care case# 85015233

Manufacturer: RAM
Mfg Campaign: 11509759
Notice Date: Mar 1, 2023
Recall Date: Mar 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11509466 Other
Feb 28, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 10/06/2020 and now the issue is reoccurring. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 12,000 lb camper and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the camper to lose control.

Corrective Action:

ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 10/06/2020 and now the issue is reoccurring. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 12,000 lb camper and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the camper to lose control.

Additional Notes:

ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 10/06/2020 and now the issue is reoccurring. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 12,000 lb camper and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the camper to lose control.

Manufacturer: RAM
Mfg Campaign: 11509466
Notice Date: Feb 28, 2023
Recall Date: Feb 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11509061 Other
Feb 25, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Faulty break module. Dash reads service antilock break system, ABS light on in dash, traction control light on as well. Cruise control will not work because of this issue. Intermittent occurrences at first, now constant after 3 years. It has been taken to multiple dealerships, while under warranty with these exact problems. No results! An independent service center diagnosed this issue and has ordered the part. Have been waiting two months now still nothing.

Corrective Action:

Faulty break module. Dash reads service antilock break system, ABS light on in dash, traction control light on as well. Cruise control will not work because of this issue. Intermittent occurrences at first, now constant after 3 years. It has been taken to multiple dealerships, while under warranty with these exact problems. No results! An independent service center diagnosed this issue and has ordered the part. Have been waiting two months now still nothing.

Additional Notes:

Faulty break module. Dash reads service antilock break system, ABS light on in dash, traction control light on as well. Cruise control will not work because of this issue. Intermittent occurrences at first, now constant after 3 years. It has been taken to multiple dealerships, while under warranty with these exact problems. No results! An independent service center diagnosed this issue and has ordered the part. Have been waiting two months now still nothing.

Manufacturer: RAM
Mfg Campaign: 11509061
Notice Date: Feb 25, 2023
Recall Date: Feb 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11509012 Other
Feb 24, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The service abs and anti lock brake light comes on and off. I have talked with 3 different dealers and they all told me the abs module is probably bad . The part is on backorder for the last year, so I can’t get it fixed.

Corrective Action:

The service abs and anti lock brake light comes on and off. I have talked with 3 different dealers and they all told me the abs module is probably bad . The part is on backorder for the last year, so I can’t get it fixed.

Additional Notes:

The service abs and anti lock brake light comes on and off. I have talked with 3 different dealers and they all told me the abs module is probably bad . The part is on backorder for the last year, so I can’t get it fixed.

Manufacturer: RAM
Mfg Campaign: 11509012
Notice Date: Feb 24, 2023
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Campaign: 11508338 Other
Feb 21, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS / Traction Control lights began intermittently turning on. After roughly 5k miles, the lights are on all the time. The truck is throwing code C0020-01. From looking around online, this is certainly not a unique situation. The fact that there is an updated HCU (P/N 68143491AB) to be released later this year, shows that this is a known issue.

Corrective Action:

ABS / Traction Control lights began intermittently turning on. After roughly 5k miles, the lights are on all the time. The truck is throwing code C0020-01. From looking around online, this is certainly not a unique situation. The fact that there is an updated HCU (P/N 68143491AB) to be released later this year, shows that this is a known issue.

Additional Notes:

ABS / Traction Control lights began intermittently turning on. After roughly 5k miles, the lights are on all the time. The truck is throwing code C0020-01. From looking around online, this is certainly not a unique situation. The fact that there is an updated HCU (P/N 68143491AB) to be released later this year, shows that this is a known issue.

Manufacturer: RAM
Mfg Campaign: 11508338
Notice Date: Feb 21, 2023
Recall Date: Feb 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11508338 Other
Feb 21, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS / Traction Control lights began intermittently turning on. After roughly 5k miles, the lights are on all the time. The truck is throwing code C0020-01. From looking around online, this is certainly not a unique situation. The fact that there is an updated HCU (P/N 68143491AB) to be released later this year, shows that this is a known issue.

Corrective Action:

ABS / Traction Control lights began intermittently turning on. After roughly 5k miles, the lights are on all the time. The truck is throwing code C0020-01. From looking around online, this is certainly not a unique situation. The fact that there is an updated HCU (P/N 68143491AB) to be released later this year, shows that this is a known issue.

Additional Notes:

ABS / Traction Control lights began intermittently turning on. After roughly 5k miles, the lights are on all the time. The truck is throwing code C0020-01. From looking around online, this is certainly not a unique situation. The fact that there is an updated HCU (P/N 68143491AB) to be released later this year, shows that this is a known issue.

Manufacturer: RAM
Mfg Campaign: 11508338
Notice Date: Feb 21, 2023
Recall Date: Feb 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11508080 Other
Feb 19, 2023
Defect Description:

SEATS

Potential Consequences:

As I got in my truck and put the key in the ignition, my driver side power seat started to move forward on its own and would not stop, forcing me to open my door and remove my legs before it pinned my legs or worse, the seat stopped at the fully forward position with only a few inches between seat and bottom of dash.

Corrective Action:

As I got in my truck and put the key in the ignition, my driver side power seat started to move forward on its own and would not stop, forcing me to open my door and remove my legs before it pinned my legs or worse, the seat stopped at the fully forward position with only a few inches between seat and bottom of dash.

Additional Notes:

As I got in my truck and put the key in the ignition, my driver side power seat started to move forward on its own and would not stop, forcing me to open my door and remove my legs before it pinned my legs or worse, the seat stopped at the fully forward position with only a few inches between seat and bottom of dash.

Manufacturer: RAM
Mfg Campaign: 11508080
Notice Date: Feb 19, 2023
Recall Date: Feb 19, 2023
Chrysler (fca Us, Llc)
Campaign: 11507953 Other
Feb 18, 2023
Defect Description:

ENGINE

Potential Consequences:

Recently there has been a number of reports stating the Engine Pre-heater electrical connector has become corroded causing the connector to overheat, rust, and eventually dropping the bolt nut to fall into the intake manifold where the lose nut is succeed into one of the cylinders causing major mechanical damage to the diesel engine. One article was mentioned and posted on Bank Power website, article: RAM Insider Talks Bolt Failure, regarding the intake manifold part# 12B1023A163.

Corrective Action:

Recently there has been a number of reports stating the Engine Pre-heater electrical connector has become corroded causing the connector to overheat, rust, and eventually dropping the bolt nut to fall into the intake manifold where the lose nut is succeed into one of the cylinders causing major mechanical damage to the diesel engine. One article was mentioned and posted on Bank Power website, article: RAM Insider Talks Bolt Failure, regarding the intake manifold part# 12B1023A163.

Additional Notes:

Recently there has been a number of reports stating the Engine Pre-heater electrical connector has become corroded causing the connector to overheat, rust, and eventually dropping the bolt nut to fall into the intake manifold where the lose nut is succeed into one of the cylinders causing major mechanical damage to the diesel engine. One article was mentioned and posted on Bank Power website, article: RAM Insider Talks Bolt Failure, regarding the intake manifold part# 12B1023A163.

Manufacturer: RAM
Mfg Campaign: 11507953
Notice Date: Feb 18, 2023
Recall Date: Feb 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11507326 Other
Feb 14, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and traction control systems are malfunctioning. Dodge dealer states that the abs module and hcu need to be replaced which both are on back order. Roughly $1500 worth of parts and labor are required to fix issue at my cost. Truck has 80,000 miles currently and problem started about 1000 miles/month ago. Both abs and traction control lights flash on/off constantly.

Corrective Action:

ABS and traction control systems are malfunctioning. Dodge dealer states that the abs module and hcu need to be replaced which both are on back order. Roughly $1500 worth of parts and labor are required to fix issue at my cost. Truck has 80,000 miles currently and problem started about 1000 miles/month ago. Both abs and traction control lights flash on/off constantly.

Additional Notes:

ABS and traction control systems are malfunctioning. Dodge dealer states that the abs module and hcu need to be replaced which both are on back order. Roughly $1500 worth of parts and labor are required to fix issue at my cost. Truck has 80,000 miles currently and problem started about 1000 miles/month ago. Both abs and traction control lights flash on/off constantly.

Manufacturer: RAM
Mfg Campaign: 11507326
Notice Date: Feb 14, 2023
Recall Date: Feb 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11506550 Other
Feb 10, 2023
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated while entering the vehicle, she noticed that the inside of the window and dashboard was covered with moisture. The contact stated that the rear basins were also filled with water. The contact took the vehicle to the local dealer, where it was diagnosed with needing both rear cab vents and brake lights to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 49,584.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated while entering the vehicle, she noticed that the inside of the window and dashboard was covered with moisture. The contact stated that the rear basins were also filled with water. The contact took the vehicle to the local dealer, where it was diagnosed with needing both rear cab vents and brake lights to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 49,584.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated while entering the vehicle, she noticed that the inside of the window and dashboard was covered with moisture. The contact stated that the rear basins were also filled with water. The contact took the vehicle to the local dealer, where it was diagnosed with needing both rear cab vents and brake lights to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 49,584.

Manufacturer: RAM
Mfg Campaign: 11506550
Notice Date: Feb 10, 2023
Recall Date: Feb 10, 2023

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