Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
873 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.
Corrective Action:
ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.
Additional Notes:
ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.
Mfg Campaign: 11500817
Recall Date: Jan 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.
Corrective Action:
ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.
Additional Notes:
ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.
Mfg Campaign: 11500817
Recall Date: Jan 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Electronic Brake System came on while driving. Problem seems to be inconsistent and constantly turns on and off preventing ABS and traction control from working. Braking when the system is not working properly will result in massive feedback from the brake pedal.
Corrective Action:
Service Electronic Brake System came on while driving. Problem seems to be inconsistent and constantly turns on and off preventing ABS and traction control from working. Braking when the system is not working properly will result in massive feedback from the brake pedal.
Additional Notes:
Service Electronic Brake System came on while driving. Problem seems to be inconsistent and constantly turns on and off preventing ABS and traction control from working. Braking when the system is not working properly will result in massive feedback from the brake pedal.
Mfg Campaign: 11500720
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.
Mfg Campaign: 11500298
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.
Mfg Campaign: 11500298
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
See an article that abs failure issues are being reported on 2017-2018 ram 2500-3500. In the process of waiting for an abs hydraulic actuator. Loss of abs and braking
Corrective Action:
See an article that abs failure issues are being reported on 2017-2018 ram 2500-3500. In the process of waiting for an abs hydraulic actuator. Loss of abs and braking
Additional Notes:
See an article that abs failure issues are being reported on 2017-2018 ram 2500-3500. In the process of waiting for an abs hydraulic actuator. Loss of abs and braking
Mfg Campaign: 11498216
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes never have stopping power even with the exhaust brake. It take along time to stop at 30mph and if I'm going above 30 mph I'm afraid I will run into someone ahead of me if they put on their brakes.
Corrective Action:
The brakes never have stopping power even with the exhaust brake. It take along time to stop at 30mph and if I'm going above 30 mph I'm afraid I will run into someone ahead of me if they put on their brakes.
Additional Notes:
The brakes never have stopping power even with the exhaust brake. It take along time to stop at 30mph and if I'm going above 30 mph I'm afraid I will run into someone ahead of me if they put on their brakes.
Mfg Campaign: 11497903
Recall Date: Dec 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Purchased truck used Fall 2021 with only 27k miles. After less than year and about 8k miles. ABS warning lights and sound randomly and erratically became an annoying problem. The cause is a defective Hydraulic Control Unit. Ram truck owners have posted hundreds if not thousands of complaints on the internet regarding this. Anyway, I had to disconnect the fuse for the ABS Module to prevent the annoying, interfering malfunction. The truck brakes safely but there is not the additional safety of the ABS system. The newer version of the Hydraulic Control Unit is not available and backordered until at least the end of January, 2023. Dodge Ram owners of these trucks can't even pay high dealer repair prices because no one has the part. I believe 2019 and newer models have the same problem but Ram has issued a recall for those model years.
Corrective Action:
Purchased truck used Fall 2021 with only 27k miles. After less than year and about 8k miles. ABS warning lights and sound randomly and erratically became an annoying problem. The cause is a defective Hydraulic Control Unit. Ram truck owners have posted hundreds if not thousands of complaints on the internet regarding this. Anyway, I had to disconnect the fuse for the ABS Module to prevent the annoying, interfering malfunction. The truck brakes safely but there is not the additional safety of the ABS system. The newer version of the Hydraulic Control Unit is not available and backordered until at least the end of January, 2023. Dodge Ram owners of these trucks can't even pay high dealer repair prices because no one has the part. I believe 2019 and newer models have the same problem but Ram has issued a recall for those model years.
Additional Notes:
Purchased truck used Fall 2021 with only 27k miles. After less than year and about 8k miles. ABS warning lights and sound randomly and erratically became an annoying problem. The cause is a defective Hydraulic Control Unit. Ram truck owners have posted hundreds if not thousands of complaints on the internet regarding this. Anyway, I had to disconnect the fuse for the ABS Module to prevent the annoying, interfering malfunction. The truck brakes safely but there is not the additional safety of the ABS system. The newer version of the Hydraulic Control Unit is not available and backordered until at least the end of January, 2023. Dodge Ram owners of these trucks can't even pay high dealer repair prices because no one has the part. I believe 2019 and newer models have the same problem but Ram has issued a recall for those model years.
Mfg Campaign: 11497805
Recall Date: Dec 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control lights flash, ABS and HCU modules have to be replaced
Corrective Action:
ABS and traction control lights flash, ABS and HCU modules have to be replaced
Additional Notes:
ABS and traction control lights flash, ABS and HCU modules have to be replaced
Mfg Campaign: 11497545
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Completed a hard stop, but ABS system did not appear to work correctly. Once stop was completed, had two malfunction lamps and a "service ABS warning". Lights and warning went away once I resumed driving. In a separate incident, I took off from a stop in wet conditions and the traction control system did not appear to be working, vehicle spun the rear tires an abnormal amount. Once this happened, the warning lights and error message returned, but went away upon further driving. I visited the dealer and had them pull the error code and it was "C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE". There is an active technical bulletin stating the issue is with the hydraulic control unit (HCU). It appears to me that this problem disables the antilock brakes as well as the traction control system. The danger here is that the warning lamps and error messages go away, leading one to believe the system is functioning normal when in fact it is not. I was advised by the dealer that the replacement part is unavailable and could be for several months.
Corrective Action:
Completed a hard stop, but ABS system did not appear to work correctly. Once stop was completed, had two malfunction lamps and a "service ABS warning". Lights and warning went away once I resumed driving. In a separate incident, I took off from a stop in wet conditions and the traction control system did not appear to be working, vehicle spun the rear tires an abnormal amount. Once this happened, the warning lights and error message returned, but went away upon further driving. I visited the dealer and had them pull the error code and it was "C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE". There is an active technical bulletin stating the issue is with the hydraulic control unit (HCU). It appears to me that this problem disables the antilock brakes as well as the traction control system. The danger here is that the warning lamps and error messages go away, leading one to believe the system is functioning normal when in fact it is not. I was advised by the dealer that the replacement part is unavailable and could be for several months.
Additional Notes:
Completed a hard stop, but ABS system did not appear to work correctly. Once stop was completed, had two malfunction lamps and a "service ABS warning". Lights and warning went away once I resumed driving. In a separate incident, I took off from a stop in wet conditions and the traction control system did not appear to be working, vehicle spun the rear tires an abnormal amount. Once this happened, the warning lights and error message returned, but went away upon further driving. I visited the dealer and had them pull the error code and it was "C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE". There is an active technical bulletin stating the issue is with the hydraulic control unit (HCU). It appears to me that this problem disables the antilock brakes as well as the traction control system. The danger here is that the warning lamps and error messages go away, leading one to believe the system is functioning normal when in fact it is not. I was advised by the dealer that the replacement part is unavailable and could be for several months.
Mfg Campaign: 11497552
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated while driving approximately 5 MPH and depressing the brake pedal, the pedal went to the floor while stopping the vehicle. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 135,844.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated while driving approximately 5 MPH and depressing the brake pedal, the pedal went to the floor while stopping the vehicle. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 135,844.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated while driving approximately 5 MPH and depressing the brake pedal, the pedal went to the floor while stopping the vehicle. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 135,844.
Mfg Campaign: 11497413
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the brake pedal failed to respond when depressed, and required a longer braking distance. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the brake pedal failed to respond when depressed, and required a longer braking distance. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the brake pedal failed to respond when depressed, and required a longer braking distance. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11497427
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake warning light flashed on and off irregularly. Took to the dealer but was told they couldn't diagnose it since the light was currently off. Months later the light was on when I took it for the annual State safety inspection. Diagnosed the hydraulic control unit needed to be replaced. It took them a few weeks to get one in but it was finally completed at a cost to me of a little more than $1,000. The service writer told me that they have found this to be a common problem in low mileage Ram 2500s. Currently I have approximately 17,000 miles on my 2500
Corrective Action:
The brake warning light flashed on and off irregularly. Took to the dealer but was told they couldn't diagnose it since the light was currently off. Months later the light was on when I took it for the annual State safety inspection. Diagnosed the hydraulic control unit needed to be replaced. It took them a few weeks to get one in but it was finally completed at a cost to me of a little more than $1,000. The service writer told me that they have found this to be a common problem in low mileage Ram 2500s. Currently I have approximately 17,000 miles on my 2500
Additional Notes:
The brake warning light flashed on and off irregularly. Took to the dealer but was told they couldn't diagnose it since the light was currently off. Months later the light was on when I took it for the annual State safety inspection. Diagnosed the hydraulic control unit needed to be replaced. It took them a few weeks to get one in but it was finally completed at a cost to me of a little more than $1,000. The service writer told me that they have found this to be a common problem in low mileage Ram 2500s. Currently I have approximately 17,000 miles on my 2500
Mfg Campaign: 11497439
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS/traction control intermediately functioned for several weeks. But is now inoperable.
Corrective Action:
ABS/traction control intermediately functioned for several weeks. But is now inoperable.
Additional Notes:
ABS/traction control intermediately functioned for several weeks. But is now inoperable.
Mfg Campaign: 11497512
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving the “Service Electronic Braking System and ABS warning light came on. I had a shop run the diagnostics and the tester confirmed what the lights were showing.
Corrective Action:
While driving the “Service Electronic Braking System and ABS warning light came on. I had a shop run the diagnostics and the tester confirmed what the lights were showing.
Additional Notes:
While driving the “Service Electronic Braking System and ABS warning light came on. I had a shop run the diagnostics and the tester confirmed what the lights were showing.
Mfg Campaign: 11497245
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated that while driving on wet or snowy roads and depressing the brake pedal, the vehicle would not stop as needed. The contact stated that after depressing the brake pedal, the ABS pulsated normally but the vehicle did not stop and continued into the intersection. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 42,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated that while driving on wet or snowy roads and depressing the brake pedal, the vehicle would not stop as needed. The contact stated that after depressing the brake pedal, the ABS pulsated normally but the vehicle did not stop and continued into the intersection. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 42,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated that while driving on wet or snowy roads and depressing the brake pedal, the vehicle would not stop as needed. The contact stated that after depressing the brake pedal, the ABS pulsated normally but the vehicle did not stop and continued into the intersection. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 42,000.
Mfg Campaign: 11497246
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated that the ABS system warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with an ABS pump motor and a general electrical failure. The vehicle was not repaired due to backordered parts. The manufacturer was not notified about the failure. The failure mileage was 66,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated that the ABS system warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with an ABS pump motor and a general electrical failure. The vehicle was not repaired due to backordered parts. The manufacturer was not notified about the failure. The failure mileage was 66,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated that the ABS system warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with an ABS pump motor and a general electrical failure. The vehicle was not repaired due to backordered parts. The manufacturer was not notified about the failure. The failure mileage was 66,000.
Mfg Campaign: 11497058
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Received code c0020-01 for ABS pump, this is the third time in under 50,000 miles. Complete loss of traction control and ABS braking. It’s a well known issue that dealerships are aware of. There are class action lawsuits about this. Please help.
Corrective Action:
Received code c0020-01 for ABS pump, this is the third time in under 50,000 miles. Complete loss of traction control and ABS braking. It’s a well known issue that dealerships are aware of. There are class action lawsuits about this. Please help.
Additional Notes:
Received code c0020-01 for ABS pump, this is the third time in under 50,000 miles. Complete loss of traction control and ABS braking. It’s a well known issue that dealerships are aware of. There are class action lawsuits about this. Please help.
Mfg Campaign: 11496821
Recall Date: Dec 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated while jump starting another vehicle, the contact noticed that the oil dip stick was not secured. The contact pushed the dip stick back into place. On another occasion, the contact was having the battery changed and the oil dip stick was not secured again. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 95,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated while jump starting another vehicle, the contact noticed that the oil dip stick was not secured. The contact pushed the dip stick back into place. On another occasion, the contact was having the battery changed and the oil dip stick was not secured again. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 95,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated while jump starting another vehicle, the contact noticed that the oil dip stick was not secured. The contact pushed the dip stick back into place. On another occasion, the contact was having the battery changed and the oil dip stick was not secured again. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 95,000.
Mfg Campaign: 11495644
Recall Date: Dec 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.
Corrective Action:
ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.
Additional Notes:
ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.
Mfg Campaign: 11494915
Recall Date: Nov 25, 2022
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Valencia, CA • 36 yrs
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