RAM 2500 2017

Complete listing of complaints and recalls for this vehicle

873
Complaints
16
Recalls

Complaints & Recalls

873 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V562000 SAFETY RECALL
443.9K Vehicles Affected
Recall Date: Sep 12, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Potential Risk:
The leaking water pump can increase the risk of an engine compartment fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T51
Notice Date: Feb 26, 2018
Recall Date: Sep 12, 2017
Streetcar Orv Llc
NHTSA Campaign: 17V499000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Aug 10, 2017
Safety Issue:

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Potential Risk:
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
FREE Recall Solution:
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Aug 30, 2017
Recall Date: Aug 10, 2017

Consumer Complaints

873 Complaints
Chrysler (fca Us, Llc)
Campaign: 11500817 Other
Jan 9, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.

Corrective Action:

ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.

Additional Notes:

ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.

Manufacturer: RAM
Mfg Campaign: 11500817
Notice Date: Jan 9, 2023
Recall Date: Jan 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11500817 Other
Jan 9, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.

Corrective Action:

ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.

Additional Notes:

ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.

Manufacturer: RAM
Mfg Campaign: 11500817
Notice Date: Jan 9, 2023
Recall Date: Jan 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11500720 Other
Jan 8, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service Electronic Brake System came on while driving. Problem seems to be inconsistent and constantly turns on and off preventing ABS and traction control from working. Braking when the system is not working properly will result in massive feedback from the brake pedal.

Corrective Action:

Service Electronic Brake System came on while driving. Problem seems to be inconsistent and constantly turns on and off preventing ABS and traction control from working. Braking when the system is not working properly will result in massive feedback from the brake pedal.

Additional Notes:

Service Electronic Brake System came on while driving. Problem seems to be inconsistent and constantly turns on and off preventing ABS and traction control from working. Braking when the system is not working properly will result in massive feedback from the brake pedal.

Manufacturer: RAM
Mfg Campaign: 11500720
Notice Date: Jan 8, 2023
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11500298 Other
Jan 5, 2023
Defect Description:

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.

Manufacturer: RAM
Mfg Campaign: 11500298
Notice Date: Jan 5, 2023
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Campaign: 11500298 Other
Jan 5, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.

Manufacturer: RAM
Mfg Campaign: 11500298
Notice Date: Jan 5, 2023
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Campaign: 11498216 Other
Dec 20, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

See an article that abs failure issues are being reported on 2017-2018 ram 2500-3500. In the process of waiting for an abs hydraulic actuator. Loss of abs and braking

Corrective Action:

See an article that abs failure issues are being reported on 2017-2018 ram 2500-3500. In the process of waiting for an abs hydraulic actuator. Loss of abs and braking

Additional Notes:

See an article that abs failure issues are being reported on 2017-2018 ram 2500-3500. In the process of waiting for an abs hydraulic actuator. Loss of abs and braking

Manufacturer: RAM
Mfg Campaign: 11498216
Notice Date: Dec 20, 2022
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Campaign: 11497903 Other
Dec 17, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The brakes never have stopping power even with the exhaust brake. It take along time to stop at 30mph and if I'm going above 30 mph I'm afraid I will run into someone ahead of me if they put on their brakes.

Corrective Action:

The brakes never have stopping power even with the exhaust brake. It take along time to stop at 30mph and if I'm going above 30 mph I'm afraid I will run into someone ahead of me if they put on their brakes.

Additional Notes:

The brakes never have stopping power even with the exhaust brake. It take along time to stop at 30mph and if I'm going above 30 mph I'm afraid I will run into someone ahead of me if they put on their brakes.

Manufacturer: RAM
Mfg Campaign: 11497903
Notice Date: Dec 17, 2022
Recall Date: Dec 17, 2022
Chrysler (fca Us, Llc)
Campaign: 11497805 Other
Dec 16, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Purchased truck used Fall 2021 with only 27k miles. After less than year and about 8k miles. ABS warning lights and sound randomly and erratically became an annoying problem. The cause is a defective Hydraulic Control Unit. Ram truck owners have posted hundreds if not thousands of complaints on the internet regarding this. Anyway, I had to disconnect the fuse for the ABS Module to prevent the annoying, interfering malfunction. The truck brakes safely but there is not the additional safety of the ABS system. The newer version of the Hydraulic Control Unit is not available and backordered until at least the end of January, 2023. Dodge Ram owners of these trucks can't even pay high dealer repair prices because no one has the part. I believe 2019 and newer models have the same problem but Ram has issued a recall for those model years.

Corrective Action:

Purchased truck used Fall 2021 with only 27k miles. After less than year and about 8k miles. ABS warning lights and sound randomly and erratically became an annoying problem. The cause is a defective Hydraulic Control Unit. Ram truck owners have posted hundreds if not thousands of complaints on the internet regarding this. Anyway, I had to disconnect the fuse for the ABS Module to prevent the annoying, interfering malfunction. The truck brakes safely but there is not the additional safety of the ABS system. The newer version of the Hydraulic Control Unit is not available and backordered until at least the end of January, 2023. Dodge Ram owners of these trucks can't even pay high dealer repair prices because no one has the part. I believe 2019 and newer models have the same problem but Ram has issued a recall for those model years.

Additional Notes:

Purchased truck used Fall 2021 with only 27k miles. After less than year and about 8k miles. ABS warning lights and sound randomly and erratically became an annoying problem. The cause is a defective Hydraulic Control Unit. Ram truck owners have posted hundreds if not thousands of complaints on the internet regarding this. Anyway, I had to disconnect the fuse for the ABS Module to prevent the annoying, interfering malfunction. The truck brakes safely but there is not the additional safety of the ABS system. The newer version of the Hydraulic Control Unit is not available and backordered until at least the end of January, 2023. Dodge Ram owners of these trucks can't even pay high dealer repair prices because no one has the part. I believe 2019 and newer models have the same problem but Ram has issued a recall for those model years.

Manufacturer: RAM
Mfg Campaign: 11497805
Notice Date: Dec 16, 2022
Recall Date: Dec 16, 2022
Chrysler (fca Us, Llc)
Campaign: 11497545 Other
Dec 15, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and traction control lights flash, ABS and HCU modules have to be replaced

Corrective Action:

ABS and traction control lights flash, ABS and HCU modules have to be replaced

Additional Notes:

ABS and traction control lights flash, ABS and HCU modules have to be replaced

Manufacturer: RAM
Mfg Campaign: 11497545
Notice Date: Dec 15, 2022
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Campaign: 11497552 Other
Dec 15, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Completed a hard stop, but ABS system did not appear to work correctly. Once stop was completed, had two malfunction lamps and a "service ABS warning". Lights and warning went away once I resumed driving. In a separate incident, I took off from a stop in wet conditions and the traction control system did not appear to be working, vehicle spun the rear tires an abnormal amount. Once this happened, the warning lights and error message returned, but went away upon further driving. I visited the dealer and had them pull the error code and it was "C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE". There is an active technical bulletin stating the issue is with the hydraulic control unit (HCU). It appears to me that this problem disables the antilock brakes as well as the traction control system. The danger here is that the warning lamps and error messages go away, leading one to believe the system is functioning normal when in fact it is not. I was advised by the dealer that the replacement part is unavailable and could be for several months.

Corrective Action:

Completed a hard stop, but ABS system did not appear to work correctly. Once stop was completed, had two malfunction lamps and a "service ABS warning". Lights and warning went away once I resumed driving. In a separate incident, I took off from a stop in wet conditions and the traction control system did not appear to be working, vehicle spun the rear tires an abnormal amount. Once this happened, the warning lights and error message returned, but went away upon further driving. I visited the dealer and had them pull the error code and it was "C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE". There is an active technical bulletin stating the issue is with the hydraulic control unit (HCU). It appears to me that this problem disables the antilock brakes as well as the traction control system. The danger here is that the warning lamps and error messages go away, leading one to believe the system is functioning normal when in fact it is not. I was advised by the dealer that the replacement part is unavailable and could be for several months.

Additional Notes:

Completed a hard stop, but ABS system did not appear to work correctly. Once stop was completed, had two malfunction lamps and a "service ABS warning". Lights and warning went away once I resumed driving. In a separate incident, I took off from a stop in wet conditions and the traction control system did not appear to be working, vehicle spun the rear tires an abnormal amount. Once this happened, the warning lights and error message returned, but went away upon further driving. I visited the dealer and had them pull the error code and it was "C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE". There is an active technical bulletin stating the issue is with the hydraulic control unit (HCU). It appears to me that this problem disables the antilock brakes as well as the traction control system. The danger here is that the warning lamps and error messages go away, leading one to believe the system is functioning normal when in fact it is not. I was advised by the dealer that the replacement part is unavailable and could be for several months.

Manufacturer: RAM
Mfg Campaign: 11497552
Notice Date: Dec 15, 2022
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Campaign: 11497413 Other
Dec 14, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated while driving approximately 5 MPH and depressing the brake pedal, the pedal went to the floor while stopping the vehicle. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 135,844.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated while driving approximately 5 MPH and depressing the brake pedal, the pedal went to the floor while stopping the vehicle. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 135,844.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated while driving approximately 5 MPH and depressing the brake pedal, the pedal went to the floor while stopping the vehicle. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 135,844.

Manufacturer: RAM
Mfg Campaign: 11497413
Notice Date: Dec 14, 2022
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Campaign: 11497427 Other
Dec 14, 2022
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the brake pedal failed to respond when depressed, and required a longer braking distance. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the brake pedal failed to respond when depressed, and required a longer braking distance. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the brake pedal failed to respond when depressed, and required a longer braking distance. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Manufacturer: RAM
Mfg Campaign: 11497427
Notice Date: Dec 14, 2022
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Campaign: 11497439 Other
Dec 14, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The brake warning light flashed on and off irregularly. Took to the dealer but was told they couldn't diagnose it since the light was currently off. Months later the light was on when I took it for the annual State safety inspection. Diagnosed the hydraulic control unit needed to be replaced. It took them a few weeks to get one in but it was finally completed at a cost to me of a little more than $1,000. The service writer told me that they have found this to be a common problem in low mileage Ram 2500s. Currently I have approximately 17,000 miles on my 2500

Corrective Action:

The brake warning light flashed on and off irregularly. Took to the dealer but was told they couldn't diagnose it since the light was currently off. Months later the light was on when I took it for the annual State safety inspection. Diagnosed the hydraulic control unit needed to be replaced. It took them a few weeks to get one in but it was finally completed at a cost to me of a little more than $1,000. The service writer told me that they have found this to be a common problem in low mileage Ram 2500s. Currently I have approximately 17,000 miles on my 2500

Additional Notes:

The brake warning light flashed on and off irregularly. Took to the dealer but was told they couldn't diagnose it since the light was currently off. Months later the light was on when I took it for the annual State safety inspection. Diagnosed the hydraulic control unit needed to be replaced. It took them a few weeks to get one in but it was finally completed at a cost to me of a little more than $1,000. The service writer told me that they have found this to be a common problem in low mileage Ram 2500s. Currently I have approximately 17,000 miles on my 2500

Manufacturer: RAM
Mfg Campaign: 11497439
Notice Date: Dec 14, 2022
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Campaign: 11497512 Other
Dec 14, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS/traction control intermediately functioned for several weeks. But is now inoperable.

Corrective Action:

ABS/traction control intermediately functioned for several weeks. But is now inoperable.

Additional Notes:

ABS/traction control intermediately functioned for several weeks. But is now inoperable.

Manufacturer: RAM
Mfg Campaign: 11497512
Notice Date: Dec 14, 2022
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Campaign: 11497245 Other
Dec 13, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

While driving the “Service Electronic Braking System and ABS warning light came on. I had a shop run the diagnostics and the tester confirmed what the lights were showing.

Corrective Action:

While driving the “Service Electronic Braking System and ABS warning light came on. I had a shop run the diagnostics and the tester confirmed what the lights were showing.

Additional Notes:

While driving the “Service Electronic Braking System and ABS warning light came on. I had a shop run the diagnostics and the tester confirmed what the lights were showing.

Manufacturer: RAM
Mfg Campaign: 11497245
Notice Date: Dec 13, 2022
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Campaign: 11497246 Other
Dec 13, 2022
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated that while driving on wet or snowy roads and depressing the brake pedal, the vehicle would not stop as needed. The contact stated that after depressing the brake pedal, the ABS pulsated normally but the vehicle did not stop and continued into the intersection. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 42,000.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated that while driving on wet or snowy roads and depressing the brake pedal, the vehicle would not stop as needed. The contact stated that after depressing the brake pedal, the ABS pulsated normally but the vehicle did not stop and continued into the intersection. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 42,000.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated that while driving on wet or snowy roads and depressing the brake pedal, the vehicle would not stop as needed. The contact stated that after depressing the brake pedal, the ABS pulsated normally but the vehicle did not stop and continued into the intersection. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 42,000.

Manufacturer: RAM
Mfg Campaign: 11497246
Notice Date: Dec 13, 2022
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Campaign: 11497058 Other
Dec 12, 2022
Defect Description:

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated that the ABS system warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with an ABS pump motor and a general electrical failure. The vehicle was not repaired due to backordered parts. The manufacturer was not notified about the failure. The failure mileage was 66,000.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated that the ABS system warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with an ABS pump motor and a general electrical failure. The vehicle was not repaired due to backordered parts. The manufacturer was not notified about the failure. The failure mileage was 66,000.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated that the ABS system warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with an ABS pump motor and a general electrical failure. The vehicle was not repaired due to backordered parts. The manufacturer was not notified about the failure. The failure mileage was 66,000.

Manufacturer: RAM
Mfg Campaign: 11497058
Notice Date: Dec 12, 2022
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Campaign: 11496821 Other
Dec 9, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Received code c0020-01 for ABS pump, this is the third time in under 50,000 miles. Complete loss of traction control and ABS braking. It’s a well known issue that dealerships are aware of. There are class action lawsuits about this. Please help.

Corrective Action:

Received code c0020-01 for ABS pump, this is the third time in under 50,000 miles. Complete loss of traction control and ABS braking. It’s a well known issue that dealerships are aware of. There are class action lawsuits about this. Please help.

Additional Notes:

Received code c0020-01 for ABS pump, this is the third time in under 50,000 miles. Complete loss of traction control and ABS braking. It’s a well known issue that dealerships are aware of. There are class action lawsuits about this. Please help.

Manufacturer: RAM
Mfg Campaign: 11496821
Notice Date: Dec 9, 2022
Recall Date: Dec 9, 2022
Chrysler (fca Us, Llc)
Campaign: 11495644 Other
Dec 1, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated while jump starting another vehicle, the contact noticed that the oil dip stick was not secured. The contact pushed the dip stick back into place. On another occasion, the contact was having the battery changed and the oil dip stick was not secured again. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 95,000.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated while jump starting another vehicle, the contact noticed that the oil dip stick was not secured. The contact pushed the dip stick back into place. On another occasion, the contact was having the battery changed and the oil dip stick was not secured again. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 95,000.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated while jump starting another vehicle, the contact noticed that the oil dip stick was not secured. The contact pushed the dip stick back into place. On another occasion, the contact was having the battery changed and the oil dip stick was not secured again. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 95,000.

Manufacturer: RAM
Mfg Campaign: 11495644
Notice Date: Dec 1, 2022
Recall Date: Dec 1, 2022
Chrysler (fca Us, Llc)
Campaign: 11494915 Other
Nov 25, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.

Corrective Action:

ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.

Additional Notes:

ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.

Manufacturer: RAM
Mfg Campaign: 11494915
Notice Date: Nov 25, 2022
Recall Date: Nov 25, 2022

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