Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
873 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT WHITTEN BROTHERS CHRYSLER JEEP DODGE RAM OF MIDLOTHIAN LOCATED AT (10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235 (804-352-2615) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT WHITTEN BROTHERS CHRYSLER JEEP DODGE RAM OF MIDLOTHIAN LOCATED AT (10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235 (804-352-2615) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT WHITTEN BROTHERS CHRYSLER JEEP DODGE RAM OF MIDLOTHIAN LOCATED AT (10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235 (804-352-2615) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11317532
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.
Corrective Action:
THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.
Additional Notes:
THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.
Mfg Campaign: 11316610
Recall Date: Mar 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.
Corrective Action:
THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.
Additional Notes:
THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.
Mfg Campaign: 11316610
Recall Date: Mar 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.
Corrective Action:
THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.
Additional Notes:
THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.
Mfg Campaign: 11316610
Recall Date: Mar 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT PARTICULATE AND NOX SENSOR FAILED IN THE VEHICLE. THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO LOUISVILLE CHRYSLER DODGE JEEP RAM DEALER, (5311 DIXIE HWY, LOUISVILLE, KY 40216) AND WAS INFORMED THAT THE PARTICULATE AND NOX SENSOR WERE NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT PARTICULATE AND NOX SENSOR FAILED IN THE VEHICLE. THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO LOUISVILLE CHRYSLER DODGE JEEP RAM DEALER, (5311 DIXIE HWY, LOUISVILLE, KY 40216) AND WAS INFORMED THAT THE PARTICULATE AND NOX SENSOR WERE NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT PARTICULATE AND NOX SENSOR FAILED IN THE VEHICLE. THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO LOUISVILLE CHRYSLER DODGE JEEP RAM DEALER, (5311 DIXIE HWY, LOUISVILLE, KY 40216) AND WAS INFORMED THAT THE PARTICULATE AND NOX SENSOR WERE NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Mfg Campaign: 11309162
Recall Date: Feb 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON AT 3 SEPARATE OCCASIONS, I HAVE HAD THE ACCELERATOR GET STUCK ON WHAT I BELIEVE IS FULL THROTTLE. INITIALLY I THOUGHT IT MIGHT BE MY FLOOR MAT, HOWEVER IT HAPPENED YESTERDAY IN A PARKING LOT. SO THERE WAS NO REASON FOR THE PEDDLE TO GET INVOLVED WITH THE FLOOR MAT. I WAS ACCELERATING, BUT OBVIOUSLY NOT TO FULL THROTTLE
Corrective Action:
ON AT 3 SEPARATE OCCASIONS, I HAVE HAD THE ACCELERATOR GET STUCK ON WHAT I BELIEVE IS FULL THROTTLE. INITIALLY I THOUGHT IT MIGHT BE MY FLOOR MAT, HOWEVER IT HAPPENED YESTERDAY IN A PARKING LOT. SO THERE WAS NO REASON FOR THE PEDDLE TO GET INVOLVED WITH THE FLOOR MAT. I WAS ACCELERATING, BUT OBVIOUSLY NOT TO FULL THROTTLE
Additional Notes:
ON AT 3 SEPARATE OCCASIONS, I HAVE HAD THE ACCELERATOR GET STUCK ON WHAT I BELIEVE IS FULL THROTTLE. INITIALLY I THOUGHT IT MIGHT BE MY FLOOR MAT, HOWEVER IT HAPPENED YESTERDAY IN A PARKING LOT. SO THERE WAS NO REASON FOR THE PEDDLE TO GET INVOLVED WITH THE FLOOR MAT. I WAS ACCELERATING, BUT OBVIOUSLY NOT TO FULL THROTTLE
Mfg Campaign: 11306483
Recall Date: Feb 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON AT 3 SEPARATE OCCASIONS, I HAVE HAD THE ACCELERATOR GET STUCK ON WHAT I BELIEVE IS FULL THROTTLE. INITIALLY I THOUGHT IT MIGHT BE MY FLOOR MAT, HOWEVER IT HAPPENED YESTERDAY IN A PARKING LOT. SO THERE WAS NO REASON FOR THE PEDDLE TO GET INVOLVED WITH THE FLOOR MAT. I WAS ACCELERATING, BUT OBVIOUSLY NOT TO FULL THROTTLE
Corrective Action:
ON AT 3 SEPARATE OCCASIONS, I HAVE HAD THE ACCELERATOR GET STUCK ON WHAT I BELIEVE IS FULL THROTTLE. INITIALLY I THOUGHT IT MIGHT BE MY FLOOR MAT, HOWEVER IT HAPPENED YESTERDAY IN A PARKING LOT. SO THERE WAS NO REASON FOR THE PEDDLE TO GET INVOLVED WITH THE FLOOR MAT. I WAS ACCELERATING, BUT OBVIOUSLY NOT TO FULL THROTTLE
Additional Notes:
ON AT 3 SEPARATE OCCASIONS, I HAVE HAD THE ACCELERATOR GET STUCK ON WHAT I BELIEVE IS FULL THROTTLE. INITIALLY I THOUGHT IT MIGHT BE MY FLOOR MAT, HOWEVER IT HAPPENED YESTERDAY IN A PARKING LOT. SO THERE WAS NO REASON FOR THE PEDDLE TO GET INVOLVED WITH THE FLOOR MAT. I WAS ACCELERATING, BUT OBVIOUSLY NOT TO FULL THROTTLE
Mfg Campaign: 11306483
Recall Date: Feb 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I SENT YOUR ORGANIZATION AN EMAIL REGARDING THIS ISSUE, REQUEST 259479 AND RECEIVED A REPLY . THE ISSUE IS THE FCA MANDATED DRAG LINK RECALL IN EFFECT FOR MY TRUCK. THE FCA RECALL "FIX" WHICH THEY SAY WAS APPROVED BY YOU, INVOLVES WELDING THE JAMB NUTS TO THE ADJUSTMENT COLLAR ON THE DRAG LINK, WHICH LOCKS THE ENTIRE ASSEMBLY TOGETHER. THE PROBLEM IS THIS FIX ELIMINATES THE ABILITY TO SET THE STEER AHEAD ADJUSTMENT FOR FUTURE WHEEL ALIGNMENTS AND HOW MANY TIMES CAN THE PARTS BE CUT AND WELDED FOR FUTURE WHEEL ALIGNMENTS BEFORE THE DRAG LINK IS NO LONGER ABLE TO BE USED? WE PURCHASED OUR TRUCKS WITH AN ADJUSTABLE DRAG LINK AND THE RECALL THAT FCA STATES YOUR ORGANIZATION APPROVED, ALTERS OUR TRUCKS FROM THEIR ORIGINAL DESIGN AND FORM. THROUGH NO FAULT OF OUR OWN, FCA INSTALLED A DEFECTIVE DRAG LINK ON OUR TRUCKS AND THE ONLY APPROPRIATE REPAIR IS TO REPLACE THE ENTIRE DRAG LINK WITH THE FCA REVISED, ADJUSTABLE DRAG LINK, NOT WELDING STEERING COMPONENTS, WHICH IS NOT APPROVED IN GENERAL TERMS BY THE AUTOMOTIVE INDUSTRY. I HAVE GONE TO FCA AND MY LOCAL DEALER AND BOTH HAVE REFUSED TO REPLACE MY DRAG LINK WITH THE REVISED DRAG LINK. I WILL NOT ALLOW THE CURRENT RECALL/FIX TO BE PERFORMED AS AGAIN, IT ALTERS MY TRUCK FROM IT'S ORIGINAL DESIGN AND FORM, NOR WILL I PAY OUT OF POCKET FOR AN AFTERMARKET ADJUSTABLE DRAG LINK, SUCH AS THE ONE AVAILABLE FROM SYNERGY. THIS IS ON FCA TO CORRECT. WHOMEVER AT FCA PROPOSED WELDING THE DRAG LINK ADJUSTMENT COLLAR TO THE LOCK NUTS AND WHOMEVER AT YOUR ORGANIZATION APPROVED IT SHOULD BE IMMEDIATELY FIRED. THE NHTSA SHOULD READ MANY OF THE DISCUSSION THREADS ON RAM FORUM ON THIS SUBJECT AND YOU WILL SEE THE EXTREME DISSATISFACTION OF THE MEMBERS ON THIS ISSUE. I'M ASKING THE NHTSA TO REQUIRE FCA TO REPLACE MY DEFECTIVE DRAG LINK WITH THE REVISED FCA DRAG LINK AVAILABLE. I WILL NOT ALLOW THE CURRENT RECALL.
Corrective Action:
I SENT YOUR ORGANIZATION AN EMAIL REGARDING THIS ISSUE, REQUEST 259479 AND RECEIVED A REPLY . THE ISSUE IS THE FCA MANDATED DRAG LINK RECALL IN EFFECT FOR MY TRUCK. THE FCA RECALL "FIX" WHICH THEY SAY WAS APPROVED BY YOU, INVOLVES WELDING THE JAMB NUTS TO THE ADJUSTMENT COLLAR ON THE DRAG LINK, WHICH LOCKS THE ENTIRE ASSEMBLY TOGETHER. THE PROBLEM IS THIS FIX ELIMINATES THE ABILITY TO SET THE STEER AHEAD ADJUSTMENT FOR FUTURE WHEEL ALIGNMENTS AND HOW MANY TIMES CAN THE PARTS BE CUT AND WELDED FOR FUTURE WHEEL ALIGNMENTS BEFORE THE DRAG LINK IS NO LONGER ABLE TO BE USED? WE PURCHASED OUR TRUCKS WITH AN ADJUSTABLE DRAG LINK AND THE RECALL THAT FCA STATES YOUR ORGANIZATION APPROVED, ALTERS OUR TRUCKS FROM THEIR ORIGINAL DESIGN AND FORM. THROUGH NO FAULT OF OUR OWN, FCA INSTALLED A DEFECTIVE DRAG LINK ON OUR TRUCKS AND THE ONLY APPROPRIATE REPAIR IS TO REPLACE THE ENTIRE DRAG LINK WITH THE FCA REVISED, ADJUSTABLE DRAG LINK, NOT WELDING STEERING COMPONENTS, WHICH IS NOT APPROVED IN GENERAL TERMS BY THE AUTOMOTIVE INDUSTRY. I HAVE GONE TO FCA AND MY LOCAL DEALER AND BOTH HAVE REFUSED TO REPLACE MY DRAG LINK WITH THE REVISED DRAG LINK. I WILL NOT ALLOW THE CURRENT RECALL/FIX TO BE PERFORMED AS AGAIN, IT ALTERS MY TRUCK FROM IT'S ORIGINAL DESIGN AND FORM, NOR WILL I PAY OUT OF POCKET FOR AN AFTERMARKET ADJUSTABLE DRAG LINK, SUCH AS THE ONE AVAILABLE FROM SYNERGY. THIS IS ON FCA TO CORRECT. WHOMEVER AT FCA PROPOSED WELDING THE DRAG LINK ADJUSTMENT COLLAR TO THE LOCK NUTS AND WHOMEVER AT YOUR ORGANIZATION APPROVED IT SHOULD BE IMMEDIATELY FIRED. THE NHTSA SHOULD READ MANY OF THE DISCUSSION THREADS ON RAM FORUM ON THIS SUBJECT AND YOU WILL SEE THE EXTREME DISSATISFACTION OF THE MEMBERS ON THIS ISSUE. I'M ASKING THE NHTSA TO REQUIRE FCA TO REPLACE MY DEFECTIVE DRAG LINK WITH THE REVISED FCA DRAG LINK AVAILABLE. I WILL NOT ALLOW THE CURRENT RECALL.
Additional Notes:
I SENT YOUR ORGANIZATION AN EMAIL REGARDING THIS ISSUE, REQUEST 259479 AND RECEIVED A REPLY . THE ISSUE IS THE FCA MANDATED DRAG LINK RECALL IN EFFECT FOR MY TRUCK. THE FCA RECALL "FIX" WHICH THEY SAY WAS APPROVED BY YOU, INVOLVES WELDING THE JAMB NUTS TO THE ADJUSTMENT COLLAR ON THE DRAG LINK, WHICH LOCKS THE ENTIRE ASSEMBLY TOGETHER. THE PROBLEM IS THIS FIX ELIMINATES THE ABILITY TO SET THE STEER AHEAD ADJUSTMENT FOR FUTURE WHEEL ALIGNMENTS AND HOW MANY TIMES CAN THE PARTS BE CUT AND WELDED FOR FUTURE WHEEL ALIGNMENTS BEFORE THE DRAG LINK IS NO LONGER ABLE TO BE USED? WE PURCHASED OUR TRUCKS WITH AN ADJUSTABLE DRAG LINK AND THE RECALL THAT FCA STATES YOUR ORGANIZATION APPROVED, ALTERS OUR TRUCKS FROM THEIR ORIGINAL DESIGN AND FORM. THROUGH NO FAULT OF OUR OWN, FCA INSTALLED A DEFECTIVE DRAG LINK ON OUR TRUCKS AND THE ONLY APPROPRIATE REPAIR IS TO REPLACE THE ENTIRE DRAG LINK WITH THE FCA REVISED, ADJUSTABLE DRAG LINK, NOT WELDING STEERING COMPONENTS, WHICH IS NOT APPROVED IN GENERAL TERMS BY THE AUTOMOTIVE INDUSTRY. I HAVE GONE TO FCA AND MY LOCAL DEALER AND BOTH HAVE REFUSED TO REPLACE MY DRAG LINK WITH THE REVISED DRAG LINK. I WILL NOT ALLOW THE CURRENT RECALL/FIX TO BE PERFORMED AS AGAIN, IT ALTERS MY TRUCK FROM IT'S ORIGINAL DESIGN AND FORM, NOR WILL I PAY OUT OF POCKET FOR AN AFTERMARKET ADJUSTABLE DRAG LINK, SUCH AS THE ONE AVAILABLE FROM SYNERGY. THIS IS ON FCA TO CORRECT. WHOMEVER AT FCA PROPOSED WELDING THE DRAG LINK ADJUSTMENT COLLAR TO THE LOCK NUTS AND WHOMEVER AT YOUR ORGANIZATION APPROVED IT SHOULD BE IMMEDIATELY FIRED. THE NHTSA SHOULD READ MANY OF THE DISCUSSION THREADS ON RAM FORUM ON THIS SUBJECT AND YOU WILL SEE THE EXTREME DISSATISFACTION OF THE MEMBERS ON THIS ISSUE. I'M ASKING THE NHTSA TO REQUIRE FCA TO REPLACE MY DEFECTIVE DRAG LINK WITH THE REVISED FCA DRAG LINK AVAILABLE. I WILL NOT ALLOW THE CURRENT RECALL.
Mfg Campaign: 11301233
Recall Date: Jan 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE HAD A CHECK ENGINE LIGHT WITH CODE P0868 FOR LOW TRANSMISSION FLUID PRESSURE 3 TIMES WHILE PULLING A TRAVEL TRAILER AND ONCE JUST DRIVING WITHOUT PULLING ANYTHING IN THE LAST 3 MONTHS. DEALER HAS TOLD ME THEY DONT KNOW WHY THE LIGHT KEEPS GOING OFF.
Corrective Action:
I HAVE HAD A CHECK ENGINE LIGHT WITH CODE P0868 FOR LOW TRANSMISSION FLUID PRESSURE 3 TIMES WHILE PULLING A TRAVEL TRAILER AND ONCE JUST DRIVING WITHOUT PULLING ANYTHING IN THE LAST 3 MONTHS. DEALER HAS TOLD ME THEY DONT KNOW WHY THE LIGHT KEEPS GOING OFF.
Additional Notes:
I HAVE HAD A CHECK ENGINE LIGHT WITH CODE P0868 FOR LOW TRANSMISSION FLUID PRESSURE 3 TIMES WHILE PULLING A TRAVEL TRAILER AND ONCE JUST DRIVING WITHOUT PULLING ANYTHING IN THE LAST 3 MONTHS. DEALER HAS TOLD ME THEY DONT KNOW WHY THE LIGHT KEEPS GOING OFF.
Mfg Campaign: 11300469
Recall Date: Jan 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS THE ABS, TRACTION AND SERVICE ELECTRONIC BRAKES WARNING INDICATOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN WALKER CHRYSLER DODGE JEEP RAM (3739, 5757 COLISEUM BLVD, ALEXANDRIA, LA 71303 (318) 242-1628) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL PUMP AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS THE ABS, TRACTION AND SERVICE ELECTRONIC BRAKES WARNING INDICATOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN WALKER CHRYSLER DODGE JEEP RAM (3739, 5757 COLISEUM BLVD, ALEXANDRIA, LA 71303 (318) 242-1628) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL PUMP AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS THE ABS, TRACTION AND SERVICE ELECTRONIC BRAKES WARNING INDICATOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN WALKER CHRYSLER DODGE JEEP RAM (3739, 5757 COLISEUM BLVD, ALEXANDRIA, LA 71303 (318) 242-1628) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL PUMP AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Mfg Campaign: 11300182
Recall Date: Jan 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE RECALL ON THE DRAG LINK BY WELDING THE NUTS ON THE ADJUSTMENT BAR IS POOR REPAIR PROCEDURE. CAN'T FIND AN ALIGNMENT SHOP TO UNDO THE WELDS AND CENTER STEERING WHEEL. TOLD THEY WON'T ACCEPT THE LIABILITY
Corrective Action:
THE RECALL ON THE DRAG LINK BY WELDING THE NUTS ON THE ADJUSTMENT BAR IS POOR REPAIR PROCEDURE. CAN'T FIND AN ALIGNMENT SHOP TO UNDO THE WELDS AND CENTER STEERING WHEEL. TOLD THEY WON'T ACCEPT THE LIABILITY
Additional Notes:
THE RECALL ON THE DRAG LINK BY WELDING THE NUTS ON THE ADJUSTMENT BAR IS POOR REPAIR PROCEDURE. CAN'T FIND AN ALIGNMENT SHOP TO UNDO THE WELDS AND CENTER STEERING WHEEL. TOLD THEY WON'T ACCEPT THE LIABILITY
Mfg Campaign: 11299626
Recall Date: Jan 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY VEHICLE WAS INCLUDED IN SAFETY RECALL V06/NHTSA 19V-021 AND I BELIEVE THE FIX FOR THIS RECALL WAS NOT A SUFFICIENT LONG TERM SOLUTION. THE FIX FOR THIS RECALL WAS WELDING THE NUTS ON THE DRAG LINK. FOR A TEMPORARY FIX THIS IS SUFFICIENT, HOWEVER, FOR A LONG TERM SOLUTION THE PART SHOULD BE REPLACED. WELDING THE NUTS REDUCES THE ABILITY TO UTILIZE NOT RAM/DODGE DEALERS AS COMPANIES DO NOT WANT THE LIABILITY OF CUTTING THE WELDS AND REWARDING THE NUTS IN ORDER TO PERFORM AN ALIGNMENT, WHICH IS NEEDED FOR VEHICLE SAFETY. ADDITIONALLY, GRINDING AND WELDING THE DRAG LINK REMOVES STRUCTURAL INTEGRITY OVER TIME DUE TO METAL BEING LOST AND NEW METAL NOT SITTING FLUSH AS IT SHOULD. THE INABILITY TO UTILIZE NON RAM DEALERS FOR FUTURE REPAIRS DUE TO THE LIABILITY ISSUES WITH GRINDING WELDS AND RE-WELDING COUPLED WITH PREMATURE WEAR AND NON OEM FITMENT WITH FUTURE WELDING/GRINDING MAKE ME BELIEVE RAM MUST REPLACE THE DRAG LINK FOR A LONG TERM SOLUTION.
Corrective Action:
MY VEHICLE WAS INCLUDED IN SAFETY RECALL V06/NHTSA 19V-021 AND I BELIEVE THE FIX FOR THIS RECALL WAS NOT A SUFFICIENT LONG TERM SOLUTION. THE FIX FOR THIS RECALL WAS WELDING THE NUTS ON THE DRAG LINK. FOR A TEMPORARY FIX THIS IS SUFFICIENT, HOWEVER, FOR A LONG TERM SOLUTION THE PART SHOULD BE REPLACED. WELDING THE NUTS REDUCES THE ABILITY TO UTILIZE NOT RAM/DODGE DEALERS AS COMPANIES DO NOT WANT THE LIABILITY OF CUTTING THE WELDS AND REWARDING THE NUTS IN ORDER TO PERFORM AN ALIGNMENT, WHICH IS NEEDED FOR VEHICLE SAFETY. ADDITIONALLY, GRINDING AND WELDING THE DRAG LINK REMOVES STRUCTURAL INTEGRITY OVER TIME DUE TO METAL BEING LOST AND NEW METAL NOT SITTING FLUSH AS IT SHOULD. THE INABILITY TO UTILIZE NON RAM DEALERS FOR FUTURE REPAIRS DUE TO THE LIABILITY ISSUES WITH GRINDING WELDS AND RE-WELDING COUPLED WITH PREMATURE WEAR AND NON OEM FITMENT WITH FUTURE WELDING/GRINDING MAKE ME BELIEVE RAM MUST REPLACE THE DRAG LINK FOR A LONG TERM SOLUTION.
Additional Notes:
MY VEHICLE WAS INCLUDED IN SAFETY RECALL V06/NHTSA 19V-021 AND I BELIEVE THE FIX FOR THIS RECALL WAS NOT A SUFFICIENT LONG TERM SOLUTION. THE FIX FOR THIS RECALL WAS WELDING THE NUTS ON THE DRAG LINK. FOR A TEMPORARY FIX THIS IS SUFFICIENT, HOWEVER, FOR A LONG TERM SOLUTION THE PART SHOULD BE REPLACED. WELDING THE NUTS REDUCES THE ABILITY TO UTILIZE NOT RAM/DODGE DEALERS AS COMPANIES DO NOT WANT THE LIABILITY OF CUTTING THE WELDS AND REWARDING THE NUTS IN ORDER TO PERFORM AN ALIGNMENT, WHICH IS NEEDED FOR VEHICLE SAFETY. ADDITIONALLY, GRINDING AND WELDING THE DRAG LINK REMOVES STRUCTURAL INTEGRITY OVER TIME DUE TO METAL BEING LOST AND NEW METAL NOT SITTING FLUSH AS IT SHOULD. THE INABILITY TO UTILIZE NON RAM DEALERS FOR FUTURE REPAIRS DUE TO THE LIABILITY ISSUES WITH GRINDING WELDS AND RE-WELDING COUPLED WITH PREMATURE WEAR AND NON OEM FITMENT WITH FUTURE WELDING/GRINDING MAKE ME BELIEVE RAM MUST REPLACE THE DRAG LINK FOR A LONG TERM SOLUTION.
Mfg Campaign: 11297358
Recall Date: Jan 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE TRUCK WAS IN THE DRIVEWAY. THE ENGINE STARTED TO MISFIRE. SHUT OFF AND IT WOULD NOT START BACK UP. CHECK ENGINE LIGHT WAS FLASHING. HAD TO HAVE IT TOWED TO A REPAIR SHOP.
Corrective Action:
THE TRUCK WAS IN THE DRIVEWAY. THE ENGINE STARTED TO MISFIRE. SHUT OFF AND IT WOULD NOT START BACK UP. CHECK ENGINE LIGHT WAS FLASHING. HAD TO HAVE IT TOWED TO A REPAIR SHOP.
Additional Notes:
THE TRUCK WAS IN THE DRIVEWAY. THE ENGINE STARTED TO MISFIRE. SHUT OFF AND IT WOULD NOT START BACK UP. CHECK ENGINE LIGHT WAS FLASHING. HAD TO HAVE IT TOWED TO A REPAIR SHOP.
Mfg Campaign: 11288247
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT HAD THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING), WHICH REQUIRED A NUT ON THE ADJUSTER SLEEVE. WHILE ATTEMPTING TO HAVE THE WHEELS ALIGNED BY SEVERAL CERTIFIED MECHANICS, THE CONTACT WAS DENIED DUE TO THE WELDING OF THE NUT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED ALL NEW BALL JOINTS, WHICH WOULD NOT BE COVERED UNDER THE RECALL OR WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT HAD THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING), WHICH REQUIRED A NUT ON THE ADJUSTER SLEEVE. WHILE ATTEMPTING TO HAVE THE WHEELS ALIGNED BY SEVERAL CERTIFIED MECHANICS, THE CONTACT WAS DENIED DUE TO THE WELDING OF THE NUT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED ALL NEW BALL JOINTS, WHICH WOULD NOT BE COVERED UNDER THE RECALL OR WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT HAD THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING), WHICH REQUIRED A NUT ON THE ADJUSTER SLEEVE. WHILE ATTEMPTING TO HAVE THE WHEELS ALIGNED BY SEVERAL CERTIFIED MECHANICS, THE CONTACT WAS DENIED DUE TO THE WELDING OF THE NUT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED ALL NEW BALL JOINTS, WHICH WOULD NOT BE COVERED UNDER THE RECALL OR WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11280893
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I RECEIVED A SAFETY RECALL NOTICE VIA MAIL. DRAG LINK V06/NHTSA 19V-021. RESPONDED TO DEALER FOR INFORMATION REGARDING REPAIRS. WAS INFORMED THAT THE FIX FOR THIS RECALL IS WELDING THE LOCK NUTS TO THE ADJUSTER SLEEVE. THIS IS NO FIX. THIS IS A FARCE, THIS WILL ELIMINATE THE ABILITY TO ADJUST THE ALIGNMENT IN THE FUTURE. THERE SHOULD BE PARTS REPLACED. NOT WELDED TOGETHER. I DO NOT ACCEPT THE FIX FOR THIS ISSUE.
Corrective Action:
I RECEIVED A SAFETY RECALL NOTICE VIA MAIL. DRAG LINK V06/NHTSA 19V-021. RESPONDED TO DEALER FOR INFORMATION REGARDING REPAIRS. WAS INFORMED THAT THE FIX FOR THIS RECALL IS WELDING THE LOCK NUTS TO THE ADJUSTER SLEEVE. THIS IS NO FIX. THIS IS A FARCE, THIS WILL ELIMINATE THE ABILITY TO ADJUST THE ALIGNMENT IN THE FUTURE. THERE SHOULD BE PARTS REPLACED. NOT WELDED TOGETHER. I DO NOT ACCEPT THE FIX FOR THIS ISSUE.
Additional Notes:
I RECEIVED A SAFETY RECALL NOTICE VIA MAIL. DRAG LINK V06/NHTSA 19V-021. RESPONDED TO DEALER FOR INFORMATION REGARDING REPAIRS. WAS INFORMED THAT THE FIX FOR THIS RECALL IS WELDING THE LOCK NUTS TO THE ADJUSTER SLEEVE. THIS IS NO FIX. THIS IS A FARCE, THIS WILL ELIMINATE THE ABILITY TO ADJUST THE ALIGNMENT IN THE FUTURE. THERE SHOULD BE PARTS REPLACED. NOT WELDED TOGETHER. I DO NOT ACCEPT THE FIX FOR THIS ISSUE.
Mfg Campaign: 11279236
Recall Date: Nov 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. AFTER THE VEHICLE WAS SHIFTED INTO FOUR WHEEL DRIVE, THERE WAS AN ABNORMAL WHINING AND GRINDING SOUND COMING FROM THE FRONT DIFFERENTIAL. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601) WHERE IT WAS DIAGNOSED THAT THERE WAS WATER IN THE FRONT DIFFERENTIAL, WHICH CAUSED INSUFFICIENT LUBRICATION OF THE GEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. AFTER THE VEHICLE WAS SHIFTED INTO FOUR WHEEL DRIVE, THERE WAS AN ABNORMAL WHINING AND GRINDING SOUND COMING FROM THE FRONT DIFFERENTIAL. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601) WHERE IT WAS DIAGNOSED THAT THERE WAS WATER IN THE FRONT DIFFERENTIAL, WHICH CAUSED INSUFFICIENT LUBRICATION OF THE GEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. AFTER THE VEHICLE WAS SHIFTED INTO FOUR WHEEL DRIVE, THERE WAS AN ABNORMAL WHINING AND GRINDING SOUND COMING FROM THE FRONT DIFFERENTIAL. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601) WHERE IT WAS DIAGNOSED THAT THERE WAS WATER IN THE FRONT DIFFERENTIAL, WHICH CAUSED INSUFFICIENT LUBRICATION OF THE GEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11278676
Recall Date: Nov 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
UNKNOWING LING HAD FCA DEALERSHIP PERFORM RECALL 19V-021, DRAG LINK ASSEMBLY. BY THE DEALERSHIP CONDUCTING THIS IT NOW MAKES MY VEHICLE ILLEGAL FOR TOWING PER THE FEDERAL MOTOR CARRIER SAFETY REGULATION SS 393.209 (D) STEERING SYSTEM. UNIVERSAL JOINTS AND BALL-AND-SOCKET JOINTS SHALL NOT BE WORN, FAULTY OR REPAIRED BY WELDING. THE STEERING GEAR BOX SHALL NOT HAVE LOOSE OR MISSING MOUNTING BOLTS OR CRACKS IN THE GEAR BOX OR MOUNTING BRACKETS. THE PITMAN ARM ON THE STEERING GEAR OUTPUT SHAFT SHALL NOT BE LOOSE. STEERING WHEELS SHALL TURN FREELY THROUGH THE LIMIT OF TRAVEL IN BOTH DIRECTIONS. I HAVE CONTACTED THE FCA DEALERSHIP AND THEY WILL NOT REPLACE THE PART THAT THEY HAVE WELDED THEREFORE MAKING MY VEHICLE ILLEGAL IF INSPECTED.
Corrective Action:
UNKNOWING LING HAD FCA DEALERSHIP PERFORM RECALL 19V-021, DRAG LINK ASSEMBLY. BY THE DEALERSHIP CONDUCTING THIS IT NOW MAKES MY VEHICLE ILLEGAL FOR TOWING PER THE FEDERAL MOTOR CARRIER SAFETY REGULATION SS 393.209 (D) STEERING SYSTEM. UNIVERSAL JOINTS AND BALL-AND-SOCKET JOINTS SHALL NOT BE WORN, FAULTY OR REPAIRED BY WELDING. THE STEERING GEAR BOX SHALL NOT HAVE LOOSE OR MISSING MOUNTING BOLTS OR CRACKS IN THE GEAR BOX OR MOUNTING BRACKETS. THE PITMAN ARM ON THE STEERING GEAR OUTPUT SHAFT SHALL NOT BE LOOSE. STEERING WHEELS SHALL TURN FREELY THROUGH THE LIMIT OF TRAVEL IN BOTH DIRECTIONS. I HAVE CONTACTED THE FCA DEALERSHIP AND THEY WILL NOT REPLACE THE PART THAT THEY HAVE WELDED THEREFORE MAKING MY VEHICLE ILLEGAL IF INSPECTED.
Additional Notes:
UNKNOWING LING HAD FCA DEALERSHIP PERFORM RECALL 19V-021, DRAG LINK ASSEMBLY. BY THE DEALERSHIP CONDUCTING THIS IT NOW MAKES MY VEHICLE ILLEGAL FOR TOWING PER THE FEDERAL MOTOR CARRIER SAFETY REGULATION SS 393.209 (D) STEERING SYSTEM. UNIVERSAL JOINTS AND BALL-AND-SOCKET JOINTS SHALL NOT BE WORN, FAULTY OR REPAIRED BY WELDING. THE STEERING GEAR BOX SHALL NOT HAVE LOOSE OR MISSING MOUNTING BOLTS OR CRACKS IN THE GEAR BOX OR MOUNTING BRACKETS. THE PITMAN ARM ON THE STEERING GEAR OUTPUT SHAFT SHALL NOT BE LOOSE. STEERING WHEELS SHALL TURN FREELY THROUGH THE LIMIT OF TRAVEL IN BOTH DIRECTIONS. I HAVE CONTACTED THE FCA DEALERSHIP AND THEY WILL NOT REPLACE THE PART THAT THEY HAVE WELDED THEREFORE MAKING MY VEHICLE ILLEGAL IF INSPECTED.
Mfg Campaign: 11278473
Recall Date: Nov 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
UNKNOWING LING HAD FCA DEALERSHIP PERFORM RECALL 19V-021, DRAG LINK ASSEMBLY. BY THE DEALERSHIP CONDUCTING THIS IT NOW MAKES MY VEHICLE ILLEGAL FOR TOWING PER THE FEDERAL MOTOR CARRIER SAFETY REGULATION SS 393.209 (D) STEERING SYSTEM. UNIVERSAL JOINTS AND BALL-AND-SOCKET JOINTS SHALL NOT BE WORN, FAULTY OR REPAIRED BY WELDING. THE STEERING GEAR BOX SHALL NOT HAVE LOOSE OR MISSING MOUNTING BOLTS OR CRACKS IN THE GEAR BOX OR MOUNTING BRACKETS. THE PITMAN ARM ON THE STEERING GEAR OUTPUT SHAFT SHALL NOT BE LOOSE. STEERING WHEELS SHALL TURN FREELY THROUGH THE LIMIT OF TRAVEL IN BOTH DIRECTIONS. I HAVE CONTACTED THE FCA DEALERSHIP AND THEY WILL NOT REPLACE THE PART THAT THEY HAVE WELDED THEREFORE MAKING MY VEHICLE ILLEGAL IF INSPECTED.
Corrective Action:
UNKNOWING LING HAD FCA DEALERSHIP PERFORM RECALL 19V-021, DRAG LINK ASSEMBLY. BY THE DEALERSHIP CONDUCTING THIS IT NOW MAKES MY VEHICLE ILLEGAL FOR TOWING PER THE FEDERAL MOTOR CARRIER SAFETY REGULATION SS 393.209 (D) STEERING SYSTEM. UNIVERSAL JOINTS AND BALL-AND-SOCKET JOINTS SHALL NOT BE WORN, FAULTY OR REPAIRED BY WELDING. THE STEERING GEAR BOX SHALL NOT HAVE LOOSE OR MISSING MOUNTING BOLTS OR CRACKS IN THE GEAR BOX OR MOUNTING BRACKETS. THE PITMAN ARM ON THE STEERING GEAR OUTPUT SHAFT SHALL NOT BE LOOSE. STEERING WHEELS SHALL TURN FREELY THROUGH THE LIMIT OF TRAVEL IN BOTH DIRECTIONS. I HAVE CONTACTED THE FCA DEALERSHIP AND THEY WILL NOT REPLACE THE PART THAT THEY HAVE WELDED THEREFORE MAKING MY VEHICLE ILLEGAL IF INSPECTED.
Additional Notes:
UNKNOWING LING HAD FCA DEALERSHIP PERFORM RECALL 19V-021, DRAG LINK ASSEMBLY. BY THE DEALERSHIP CONDUCTING THIS IT NOW MAKES MY VEHICLE ILLEGAL FOR TOWING PER THE FEDERAL MOTOR CARRIER SAFETY REGULATION SS 393.209 (D) STEERING SYSTEM. UNIVERSAL JOINTS AND BALL-AND-SOCKET JOINTS SHALL NOT BE WORN, FAULTY OR REPAIRED BY WELDING. THE STEERING GEAR BOX SHALL NOT HAVE LOOSE OR MISSING MOUNTING BOLTS OR CRACKS IN THE GEAR BOX OR MOUNTING BRACKETS. THE PITMAN ARM ON THE STEERING GEAR OUTPUT SHAFT SHALL NOT BE LOOSE. STEERING WHEELS SHALL TURN FREELY THROUGH THE LIMIT OF TRAVEL IN BOTH DIRECTIONS. I HAVE CONTACTED THE FCA DEALERSHIP AND THEY WILL NOT REPLACE THE PART THAT THEY HAVE WELDED THEREFORE MAKING MY VEHICLE ILLEGAL IF INSPECTED.
Mfg Campaign: 11278473
Recall Date: Nov 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
UNKNOWING LING HAD FCA DEALERSHIP PERFORM RECALL 19V-021, DRAG LINK ASSEMBLY. BY THE DEALERSHIP CONDUCTING THIS IT NOW MAKES MY VEHICLE ILLEGAL FOR TOWING PER THE FEDERAL MOTOR CARRIER SAFETY REGULATION SS 393.209 (D) STEERING SYSTEM. UNIVERSAL JOINTS AND BALL-AND-SOCKET JOINTS SHALL NOT BE WORN, FAULTY OR REPAIRED BY WELDING. THE STEERING GEAR BOX SHALL NOT HAVE LOOSE OR MISSING MOUNTING BOLTS OR CRACKS IN THE GEAR BOX OR MOUNTING BRACKETS. THE PITMAN ARM ON THE STEERING GEAR OUTPUT SHAFT SHALL NOT BE LOOSE. STEERING WHEELS SHALL TURN FREELY THROUGH THE LIMIT OF TRAVEL IN BOTH DIRECTIONS. I HAVE CONTACTED THE FCA DEALERSHIP AND THEY WILL NOT REPLACE THE PART THAT THEY HAVE WELDED THEREFORE MAKING MY VEHICLE ILLEGAL IF INSPECTED.
Corrective Action:
UNKNOWING LING HAD FCA DEALERSHIP PERFORM RECALL 19V-021, DRAG LINK ASSEMBLY. BY THE DEALERSHIP CONDUCTING THIS IT NOW MAKES MY VEHICLE ILLEGAL FOR TOWING PER THE FEDERAL MOTOR CARRIER SAFETY REGULATION SS 393.209 (D) STEERING SYSTEM. UNIVERSAL JOINTS AND BALL-AND-SOCKET JOINTS SHALL NOT BE WORN, FAULTY OR REPAIRED BY WELDING. THE STEERING GEAR BOX SHALL NOT HAVE LOOSE OR MISSING MOUNTING BOLTS OR CRACKS IN THE GEAR BOX OR MOUNTING BRACKETS. THE PITMAN ARM ON THE STEERING GEAR OUTPUT SHAFT SHALL NOT BE LOOSE. STEERING WHEELS SHALL TURN FREELY THROUGH THE LIMIT OF TRAVEL IN BOTH DIRECTIONS. I HAVE CONTACTED THE FCA DEALERSHIP AND THEY WILL NOT REPLACE THE PART THAT THEY HAVE WELDED THEREFORE MAKING MY VEHICLE ILLEGAL IF INSPECTED.
Additional Notes:
UNKNOWING LING HAD FCA DEALERSHIP PERFORM RECALL 19V-021, DRAG LINK ASSEMBLY. BY THE DEALERSHIP CONDUCTING THIS IT NOW MAKES MY VEHICLE ILLEGAL FOR TOWING PER THE FEDERAL MOTOR CARRIER SAFETY REGULATION SS 393.209 (D) STEERING SYSTEM. UNIVERSAL JOINTS AND BALL-AND-SOCKET JOINTS SHALL NOT BE WORN, FAULTY OR REPAIRED BY WELDING. THE STEERING GEAR BOX SHALL NOT HAVE LOOSE OR MISSING MOUNTING BOLTS OR CRACKS IN THE GEAR BOX OR MOUNTING BRACKETS. THE PITMAN ARM ON THE STEERING GEAR OUTPUT SHAFT SHALL NOT BE LOOSE. STEERING WHEELS SHALL TURN FREELY THROUGH THE LIMIT OF TRAVEL IN BOTH DIRECTIONS. I HAVE CONTACTED THE FCA DEALERSHIP AND THEY WILL NOT REPLACE THE PART THAT THEY HAVE WELDED THEREFORE MAKING MY VEHICLE ILLEGAL IF INSPECTED.
Mfg Campaign: 11278473
Recall Date: Nov 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
RECALL BY MANUFACTURER WELDED STEERING COMPONENTS SO ALIGNMENT CANNOT BE COMPLETED WHEN REQUIRED. NHTSA 11268689
Corrective Action:
RECALL BY MANUFACTURER WELDED STEERING COMPONENTS SO ALIGNMENT CANNOT BE COMPLETED WHEN REQUIRED. NHTSA 11268689
Additional Notes:
RECALL BY MANUFACTURER WELDED STEERING COMPONENTS SO ALIGNMENT CANNOT BE COMPLETED WHEN REQUIRED. NHTSA 11268689
Mfg Campaign: 11277030
Recall Date: Oct 30, 2019
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