Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
873 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
JUNE 26TH 2019 MY TRUCK FELT LIKE IT SHIFTED INTO 4WD ON ITS OWN, LATER THAT DAY I LOST ABS, TRACTION CONTROL AND CRUISE CONTROL. IT WENT TO THE DEALERSHIP WHERE IT TOOK 3 DAYS TO DIAGNOSE. WAS INFORMED THAT ABS PUMP AND ABS CONTROL MODULE NEED TO BE REPLACED AND THE PART IS NOT CURRENTLY AVAILABLE. FURTHER RESEARCH OF INTERNET FORUMS SHOWS THIS IS A KNOWN PROBLEM AND DOES NOT APPEAR TO BE ADDRESSED PROPERLY. I AM STILL WAITING FOR MY TRUCK TO BE REPAIRED AND THERE IS A WARRANTY ON IT. DEALERSHIP ALLOWED ME TO PICKUP THE TRUCK WITHOUT THE REPAIR AND DID NOT PROVIDE RECEIPTS OR WORK ORDERS BECAUSE I DID NOT HAVE ANY OTHER TRANSPORTATION. IN HEAVY RAIN THE TRUCK HAS BECOME QUITE DANGEROUS TO DRIVE.
Corrective Action:
JUNE 26TH 2019 MY TRUCK FELT LIKE IT SHIFTED INTO 4WD ON ITS OWN, LATER THAT DAY I LOST ABS, TRACTION CONTROL AND CRUISE CONTROL. IT WENT TO THE DEALERSHIP WHERE IT TOOK 3 DAYS TO DIAGNOSE. WAS INFORMED THAT ABS PUMP AND ABS CONTROL MODULE NEED TO BE REPLACED AND THE PART IS NOT CURRENTLY AVAILABLE. FURTHER RESEARCH OF INTERNET FORUMS SHOWS THIS IS A KNOWN PROBLEM AND DOES NOT APPEAR TO BE ADDRESSED PROPERLY. I AM STILL WAITING FOR MY TRUCK TO BE REPAIRED AND THERE IS A WARRANTY ON IT. DEALERSHIP ALLOWED ME TO PICKUP THE TRUCK WITHOUT THE REPAIR AND DID NOT PROVIDE RECEIPTS OR WORK ORDERS BECAUSE I DID NOT HAVE ANY OTHER TRANSPORTATION. IN HEAVY RAIN THE TRUCK HAS BECOME QUITE DANGEROUS TO DRIVE.
Additional Notes:
JUNE 26TH 2019 MY TRUCK FELT LIKE IT SHIFTED INTO 4WD ON ITS OWN, LATER THAT DAY I LOST ABS, TRACTION CONTROL AND CRUISE CONTROL. IT WENT TO THE DEALERSHIP WHERE IT TOOK 3 DAYS TO DIAGNOSE. WAS INFORMED THAT ABS PUMP AND ABS CONTROL MODULE NEED TO BE REPLACED AND THE PART IS NOT CURRENTLY AVAILABLE. FURTHER RESEARCH OF INTERNET FORUMS SHOWS THIS IS A KNOWN PROBLEM AND DOES NOT APPEAR TO BE ADDRESSED PROPERLY. I AM STILL WAITING FOR MY TRUCK TO BE REPAIRED AND THERE IS A WARRANTY ON IT. DEALERSHIP ALLOWED ME TO PICKUP THE TRUCK WITHOUT THE REPAIR AND DID NOT PROVIDE RECEIPTS OR WORK ORDERS BECAUSE I DID NOT HAVE ANY OTHER TRANSPORTATION. IN HEAVY RAIN THE TRUCK HAS BECOME QUITE DANGEROUS TO DRIVE.
Mfg Campaign: 11231734
Recall Date: Jul 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
JUNE 26TH 2019 MY TRUCK FELT LIKE IT SHIFTED INTO 4WD ON ITS OWN, LATER THAT DAY I LOST ABS, TRACTION CONTROL AND CRUISE CONTROL. IT WENT TO THE DEALERSHIP WHERE IT TOOK 3 DAYS TO DIAGNOSE. WAS INFORMED THAT ABS PUMP AND ABS CONTROL MODULE NEED TO BE REPLACED AND THE PART IS NOT CURRENTLY AVAILABLE. FURTHER RESEARCH OF INTERNET FORUMS SHOWS THIS IS A KNOWN PROBLEM AND DOES NOT APPEAR TO BE ADDRESSED PROPERLY. I AM STILL WAITING FOR MY TRUCK TO BE REPAIRED AND THERE IS A WARRANTY ON IT. DEALERSHIP ALLOWED ME TO PICKUP THE TRUCK WITHOUT THE REPAIR AND DID NOT PROVIDE RECEIPTS OR WORK ORDERS BECAUSE I DID NOT HAVE ANY OTHER TRANSPORTATION. IN HEAVY RAIN THE TRUCK HAS BECOME QUITE DANGEROUS TO DRIVE.
Corrective Action:
JUNE 26TH 2019 MY TRUCK FELT LIKE IT SHIFTED INTO 4WD ON ITS OWN, LATER THAT DAY I LOST ABS, TRACTION CONTROL AND CRUISE CONTROL. IT WENT TO THE DEALERSHIP WHERE IT TOOK 3 DAYS TO DIAGNOSE. WAS INFORMED THAT ABS PUMP AND ABS CONTROL MODULE NEED TO BE REPLACED AND THE PART IS NOT CURRENTLY AVAILABLE. FURTHER RESEARCH OF INTERNET FORUMS SHOWS THIS IS A KNOWN PROBLEM AND DOES NOT APPEAR TO BE ADDRESSED PROPERLY. I AM STILL WAITING FOR MY TRUCK TO BE REPAIRED AND THERE IS A WARRANTY ON IT. DEALERSHIP ALLOWED ME TO PICKUP THE TRUCK WITHOUT THE REPAIR AND DID NOT PROVIDE RECEIPTS OR WORK ORDERS BECAUSE I DID NOT HAVE ANY OTHER TRANSPORTATION. IN HEAVY RAIN THE TRUCK HAS BECOME QUITE DANGEROUS TO DRIVE.
Additional Notes:
JUNE 26TH 2019 MY TRUCK FELT LIKE IT SHIFTED INTO 4WD ON ITS OWN, LATER THAT DAY I LOST ABS, TRACTION CONTROL AND CRUISE CONTROL. IT WENT TO THE DEALERSHIP WHERE IT TOOK 3 DAYS TO DIAGNOSE. WAS INFORMED THAT ABS PUMP AND ABS CONTROL MODULE NEED TO BE REPLACED AND THE PART IS NOT CURRENTLY AVAILABLE. FURTHER RESEARCH OF INTERNET FORUMS SHOWS THIS IS A KNOWN PROBLEM AND DOES NOT APPEAR TO BE ADDRESSED PROPERLY. I AM STILL WAITING FOR MY TRUCK TO BE REPAIRED AND THERE IS A WARRANTY ON IT. DEALERSHIP ALLOWED ME TO PICKUP THE TRUCK WITHOUT THE REPAIR AND DID NOT PROVIDE RECEIPTS OR WORK ORDERS BECAUSE I DID NOT HAVE ANY OTHER TRANSPORTATION. IN HEAVY RAIN THE TRUCK HAS BECOME QUITE DANGEROUS TO DRIVE.
Mfg Campaign: 11231734
Recall Date: Jul 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I TOOK MY 2017 RAM 2500 INTO THE LOCAL DEALER, URSE DODGE, FOR A DRAGLINK RECALL. RAM'S REPAIR FOR DRAGLINK RECALL WAS TO WELD JAM NUTS. THE WELDING OF THE JAM NUTS COMPLETELY DISABLED THE FUNCTIONALITY OF THE LINK FOR PURPOSES OF PROPER ALIGNMENT TO THE TRUCK. I HAVE TALKED TO RAM CUSTOMER CARE AND THE LOCAL DEALER URSE DODGE, BOTH URSE AND RAM CUSTOMER SERVICE CLAIM THAT WELDING THE IS THE RECALL REPAIR AS OF NOW. NOWHERE CAN I FIND ANY STATEMENTS OF A FINAL AND PERMANENT REPAIR COMING. I NOTICED TIRE WEAR ON MY TIRES AND TOOK THE TRUCK FOR AN ALIGNMENT TO NTB IN BRIDGEPORT WV. (I HAVE HAD MY TRUCK ALIGNED THERE ABOUT EVERY 5000 MILES FOR THE LAST YEAR, OR APPROXIMATELY 6 TIMES IN THE LAST YEAR. TRUCK CURRENTLY HAS 67,000 MILES ON IT.) ON THIS OCCASION MY TRUCK WAS OUT OF ALIGNMENT BUT NTB COULD NOT ADJUST IT BECAUSE URSE DODGE HAD WELDED THE JAM NUTS. I CALLED URSE, AND THEY MADE ME AN APPOINTMENT TO CHECK MY ALIGNMENT. ON MONDAY 7-1-2019 THE MECHANIC AT URSE DODGE CUT THE WELDS FROM THE JAM NUTS USING A DIE GRINDER, CUTTING TOOL, ALIGNED MY TRUCK, AND THEN TIGHTENED THE NUTS WITHOUT RE-WELDING THEM. THIS IN EFFECT "UN-REPAIRED" MY RECALL. MY CONCERN IS, 1. THE ORIGINAL WELDING AND THE HEAT AND OTHER REACTIONS TO THE JAM NUTS HAVE WEAKENED AND STRESSED THE METAL IN BOTH THE JAM NUTS AND THE ADJUSTING SLEEVE THE NUTS WERE WELDED TO. 2. THE CUTTING AND REMOVING THE WELD, WITH THE HEAT AND THE PHYSICAL DAMAGE INVOLVED IN REMOVING THE WELD, HAS FURTHER WEAKENED AND STRESSED THE METAL. 3. THE DRAGLINK IS NOT ABLE TO PERFORM TO IT'S ORIGINAL ENGINEERED DESIGN WITH THIS WELDED FIX. 4. THIS "FIX" WILL COST CONSUMERS HUNDREDS OF THOUSANDS OF DOLLARS OVER TIME REPLACING NOT ONLY THESE ALTERED DRAGLINKS, BUT TIRES THAT WEAR BECAUSE OF THE INABILITY TO ADJUST THE ALIGNMENT TO SPECIFICATIONS. 5. THIS TEMPORARY REPAIR COMPROMISES THE SAFETY OF THESE VEHICLES. *BF *DT*JB
Corrective Action:
I TOOK MY 2017 RAM 2500 INTO THE LOCAL DEALER, URSE DODGE, FOR A DRAGLINK RECALL. RAM'S REPAIR FOR DRAGLINK RECALL WAS TO WELD JAM NUTS. THE WELDING OF THE JAM NUTS COMPLETELY DISABLED THE FUNCTIONALITY OF THE LINK FOR PURPOSES OF PROPER ALIGNMENT TO THE TRUCK. I HAVE TALKED TO RAM CUSTOMER CARE AND THE LOCAL DEALER URSE DODGE, BOTH URSE AND RAM CUSTOMER SERVICE CLAIM THAT WELDING THE IS THE RECALL REPAIR AS OF NOW. NOWHERE CAN I FIND ANY STATEMENTS OF A FINAL AND PERMANENT REPAIR COMING. I NOTICED TIRE WEAR ON MY TIRES AND TOOK THE TRUCK FOR AN ALIGNMENT TO NTB IN BRIDGEPORT WV. (I HAVE HAD MY TRUCK ALIGNED THERE ABOUT EVERY 5000 MILES FOR THE LAST YEAR, OR APPROXIMATELY 6 TIMES IN THE LAST YEAR. TRUCK CURRENTLY HAS 67,000 MILES ON IT.) ON THIS OCCASION MY TRUCK WAS OUT OF ALIGNMENT BUT NTB COULD NOT ADJUST IT BECAUSE URSE DODGE HAD WELDED THE JAM NUTS. I CALLED URSE, AND THEY MADE ME AN APPOINTMENT TO CHECK MY ALIGNMENT. ON MONDAY 7-1-2019 THE MECHANIC AT URSE DODGE CUT THE WELDS FROM THE JAM NUTS USING A DIE GRINDER, CUTTING TOOL, ALIGNED MY TRUCK, AND THEN TIGHTENED THE NUTS WITHOUT RE-WELDING THEM. THIS IN EFFECT "UN-REPAIRED" MY RECALL. MY CONCERN IS, 1. THE ORIGINAL WELDING AND THE HEAT AND OTHER REACTIONS TO THE JAM NUTS HAVE WEAKENED AND STRESSED THE METAL IN BOTH THE JAM NUTS AND THE ADJUSTING SLEEVE THE NUTS WERE WELDED TO. 2. THE CUTTING AND REMOVING THE WELD, WITH THE HEAT AND THE PHYSICAL DAMAGE INVOLVED IN REMOVING THE WELD, HAS FURTHER WEAKENED AND STRESSED THE METAL. 3. THE DRAGLINK IS NOT ABLE TO PERFORM TO IT'S ORIGINAL ENGINEERED DESIGN WITH THIS WELDED FIX. 4. THIS "FIX" WILL COST CONSUMERS HUNDREDS OF THOUSANDS OF DOLLARS OVER TIME REPLACING NOT ONLY THESE ALTERED DRAGLINKS, BUT TIRES THAT WEAR BECAUSE OF THE INABILITY TO ADJUST THE ALIGNMENT TO SPECIFICATIONS. 5. THIS TEMPORARY REPAIR COMPROMISES THE SAFETY OF THESE VEHICLES. *BF *DT*JB
Additional Notes:
I TOOK MY 2017 RAM 2500 INTO THE LOCAL DEALER, URSE DODGE, FOR A DRAGLINK RECALL. RAM'S REPAIR FOR DRAGLINK RECALL WAS TO WELD JAM NUTS. THE WELDING OF THE JAM NUTS COMPLETELY DISABLED THE FUNCTIONALITY OF THE LINK FOR PURPOSES OF PROPER ALIGNMENT TO THE TRUCK. I HAVE TALKED TO RAM CUSTOMER CARE AND THE LOCAL DEALER URSE DODGE, BOTH URSE AND RAM CUSTOMER SERVICE CLAIM THAT WELDING THE IS THE RECALL REPAIR AS OF NOW. NOWHERE CAN I FIND ANY STATEMENTS OF A FINAL AND PERMANENT REPAIR COMING. I NOTICED TIRE WEAR ON MY TIRES AND TOOK THE TRUCK FOR AN ALIGNMENT TO NTB IN BRIDGEPORT WV. (I HAVE HAD MY TRUCK ALIGNED THERE ABOUT EVERY 5000 MILES FOR THE LAST YEAR, OR APPROXIMATELY 6 TIMES IN THE LAST YEAR. TRUCK CURRENTLY HAS 67,000 MILES ON IT.) ON THIS OCCASION MY TRUCK WAS OUT OF ALIGNMENT BUT NTB COULD NOT ADJUST IT BECAUSE URSE DODGE HAD WELDED THE JAM NUTS. I CALLED URSE, AND THEY MADE ME AN APPOINTMENT TO CHECK MY ALIGNMENT. ON MONDAY 7-1-2019 THE MECHANIC AT URSE DODGE CUT THE WELDS FROM THE JAM NUTS USING A DIE GRINDER, CUTTING TOOL, ALIGNED MY TRUCK, AND THEN TIGHTENED THE NUTS WITHOUT RE-WELDING THEM. THIS IN EFFECT "UN-REPAIRED" MY RECALL. MY CONCERN IS, 1. THE ORIGINAL WELDING AND THE HEAT AND OTHER REACTIONS TO THE JAM NUTS HAVE WEAKENED AND STRESSED THE METAL IN BOTH THE JAM NUTS AND THE ADJUSTING SLEEVE THE NUTS WERE WELDED TO. 2. THE CUTTING AND REMOVING THE WELD, WITH THE HEAT AND THE PHYSICAL DAMAGE INVOLVED IN REMOVING THE WELD, HAS FURTHER WEAKENED AND STRESSED THE METAL. 3. THE DRAGLINK IS NOT ABLE TO PERFORM TO IT'S ORIGINAL ENGINEERED DESIGN WITH THIS WELDED FIX. 4. THIS "FIX" WILL COST CONSUMERS HUNDREDS OF THOUSANDS OF DOLLARS OVER TIME REPLACING NOT ONLY THESE ALTERED DRAGLINKS, BUT TIRES THAT WEAR BECAUSE OF THE INABILITY TO ADJUST THE ALIGNMENT TO SPECIFICATIONS. 5. THIS TEMPORARY REPAIR COMPROMISES THE SAFETY OF THESE VEHICLES. *BF *DT*JB
Mfg Campaign: 11230325
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE RECALL FOR FIXING THE DRAG LINK SEPARATION IS NOT SAFE. YOU DO NOT WELD STEERING COMPONENTS BECAUSE YOU CHANGE THE MOLECULAR STRUCTURE OF THE STEEL MAKING IT HARDER. INSTEAD OF BENDING, IT WILL SNAP. ALSO YOU CANNOT ADJUST TOE IN AND TOE OUT ANY LONGER. THIS IS CREATING A DANGEROUS AND AT BEST A POOR BAND AID FIX THAT IS MAKING A NEW POTENTIAL PROBLEM. CHRYSLER REFUSES TO REPLACE THE PART. NOW, EVERYTIME YOU MEED ALIGNMENTS, THE WELDS NEED KNOCKED OF AMD REWELDED, THUS ALTERING THE COMPONENT ONCE AGAIN. THIS SHOULD BE ILLEGAL.
Corrective Action:
THE RECALL FOR FIXING THE DRAG LINK SEPARATION IS NOT SAFE. YOU DO NOT WELD STEERING COMPONENTS BECAUSE YOU CHANGE THE MOLECULAR STRUCTURE OF THE STEEL MAKING IT HARDER. INSTEAD OF BENDING, IT WILL SNAP. ALSO YOU CANNOT ADJUST TOE IN AND TOE OUT ANY LONGER. THIS IS CREATING A DANGEROUS AND AT BEST A POOR BAND AID FIX THAT IS MAKING A NEW POTENTIAL PROBLEM. CHRYSLER REFUSES TO REPLACE THE PART. NOW, EVERYTIME YOU MEED ALIGNMENTS, THE WELDS NEED KNOCKED OF AMD REWELDED, THUS ALTERING THE COMPONENT ONCE AGAIN. THIS SHOULD BE ILLEGAL.
Additional Notes:
THE RECALL FOR FIXING THE DRAG LINK SEPARATION IS NOT SAFE. YOU DO NOT WELD STEERING COMPONENTS BECAUSE YOU CHANGE THE MOLECULAR STRUCTURE OF THE STEEL MAKING IT HARDER. INSTEAD OF BENDING, IT WILL SNAP. ALSO YOU CANNOT ADJUST TOE IN AND TOE OUT ANY LONGER. THIS IS CREATING A DANGEROUS AND AT BEST A POOR BAND AID FIX THAT IS MAKING A NEW POTENTIAL PROBLEM. CHRYSLER REFUSES TO REPLACE THE PART. NOW, EVERYTIME YOU MEED ALIGNMENTS, THE WELDS NEED KNOCKED OF AMD REWELDED, THUS ALTERING THE COMPONENT ONCE AGAIN. THIS SHOULD BE ILLEGAL.
Mfg Campaign: 11221814
Recall Date: Jun 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT ANY SPEED, ATTEMPTING TO PARK THE VEHICLE, OR BACKING OUT OF A PARKED POSITION, THE STEERING LOST POWER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DALLAS DODGE CHRYSLER JEEP RAM (214-327-9361, LOCATED AT 11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT ANY SPEED, ATTEMPTING TO PARK THE VEHICLE, OR BACKING OUT OF A PARKED POSITION, THE STEERING LOST POWER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DALLAS DODGE CHRYSLER JEEP RAM (214-327-9361, LOCATED AT 11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT ANY SPEED, ATTEMPTING TO PARK THE VEHICLE, OR BACKING OUT OF A PARKED POSITION, THE STEERING LOST POWER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DALLAS DODGE CHRYSLER JEEP RAM (214-327-9361, LOCATED AT 11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Mfg Campaign: 11219336
Recall Date: Jun 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I TOOK MY VEHICLE IN FOR SAFETY RECALL LATE MARCH OR EARLY APRIL. MY CA VEHICKE REGUSTEATION IS DYE 5/31/19. I TRIED TO RENEW ONLINE, BUT TOKD I CANNOT BECAUSE OF A VEHICLE SAFETY RECALL. I CHECKED ONLINE AND THERE IS ONE. IT IS 430 PM, AND THEY XANNOT WORK ON THE TRUCK UNTIL 5/31/19, I HAVE A JOB INTERVIEW AT 1130 AM PST, AND A VETERANS ADMINISTRATION APPT AT 1230 FOR PTSD, BUT IF I DONT GET THE TRUCK FIXED I WILL BE FINED FOR EXPIRED REGISTRATION IN CA. SO, MY CHOICES ARE, SKIP MY NECASSARY PTSD APPT WHEN I AM HAVING CHALLENGES, MISS MY INTERVIEW WHEN I AM UNEMPLOYED, OR GET HUGE FINES FOR EXPIRED REGISTRATION AN CAR INSURANCE CANCELLED. WHAT AM I SUPPOSED TO DO?
Corrective Action:
I TOOK MY VEHICLE IN FOR SAFETY RECALL LATE MARCH OR EARLY APRIL. MY CA VEHICKE REGUSTEATION IS DYE 5/31/19. I TRIED TO RENEW ONLINE, BUT TOKD I CANNOT BECAUSE OF A VEHICLE SAFETY RECALL. I CHECKED ONLINE AND THERE IS ONE. IT IS 430 PM, AND THEY XANNOT WORK ON THE TRUCK UNTIL 5/31/19, I HAVE A JOB INTERVIEW AT 1130 AM PST, AND A VETERANS ADMINISTRATION APPT AT 1230 FOR PTSD, BUT IF I DONT GET THE TRUCK FIXED I WILL BE FINED FOR EXPIRED REGISTRATION IN CA. SO, MY CHOICES ARE, SKIP MY NECASSARY PTSD APPT WHEN I AM HAVING CHALLENGES, MISS MY INTERVIEW WHEN I AM UNEMPLOYED, OR GET HUGE FINES FOR EXPIRED REGISTRATION AN CAR INSURANCE CANCELLED. WHAT AM I SUPPOSED TO DO?
Additional Notes:
I TOOK MY VEHICLE IN FOR SAFETY RECALL LATE MARCH OR EARLY APRIL. MY CA VEHICKE REGUSTEATION IS DYE 5/31/19. I TRIED TO RENEW ONLINE, BUT TOKD I CANNOT BECAUSE OF A VEHICLE SAFETY RECALL. I CHECKED ONLINE AND THERE IS ONE. IT IS 430 PM, AND THEY XANNOT WORK ON THE TRUCK UNTIL 5/31/19, I HAVE A JOB INTERVIEW AT 1130 AM PST, AND A VETERANS ADMINISTRATION APPT AT 1230 FOR PTSD, BUT IF I DONT GET THE TRUCK FIXED I WILL BE FINED FOR EXPIRED REGISTRATION IN CA. SO, MY CHOICES ARE, SKIP MY NECASSARY PTSD APPT WHEN I AM HAVING CHALLENGES, MISS MY INTERVIEW WHEN I AM UNEMPLOYED, OR GET HUGE FINES FOR EXPIRED REGISTRATION AN CAR INSURANCE CANCELLED. WHAT AM I SUPPOSED TO DO?
Mfg Campaign: 11210733
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL* THE CONTACT OWNED A 2017 RAM 2500. WHILE DRIVING 30 MPH AROUND A CORNER AND DOWN A MOUNTAIN, THE WHEELS OF THE VEHICLE STRUCK A ROCK AND THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED HEAD, NECK, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION (MRI). THE CONTACT'S DAUGHTER SUSTAINED A NECK INJURY AND SCRATCHES, WHICH REQUIRED MEDICAL ATTENTION. THREE OTHER CHILDREN WERE IN THE VEHICLE WHO SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE AND DEEMED IT TOTALED. THE CONTACT CALLED STUTEVILLE CHRYSLER DODGE (3001 N BROADWAY ST, POTEAU, OK 74953, (918) 647-3183), BUT NO ASSISTANCE WAS PROVIDED. THE DEALER ASKED THE CONTACT TO BUY ANOTHER VEHICLE. THE CONTACT'S INSURANCE COMPANY CONTACTED THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 40,845. *DT*JB
Corrective Action:
TL* THE CONTACT OWNED A 2017 RAM 2500. WHILE DRIVING 30 MPH AROUND A CORNER AND DOWN A MOUNTAIN, THE WHEELS OF THE VEHICLE STRUCK A ROCK AND THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED HEAD, NECK, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION (MRI). THE CONTACT'S DAUGHTER SUSTAINED A NECK INJURY AND SCRATCHES, WHICH REQUIRED MEDICAL ATTENTION. THREE OTHER CHILDREN WERE IN THE VEHICLE WHO SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE AND DEEMED IT TOTALED. THE CONTACT CALLED STUTEVILLE CHRYSLER DODGE (3001 N BROADWAY ST, POTEAU, OK 74953, (918) 647-3183), BUT NO ASSISTANCE WAS PROVIDED. THE DEALER ASKED THE CONTACT TO BUY ANOTHER VEHICLE. THE CONTACT'S INSURANCE COMPANY CONTACTED THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 40,845. *DT*JB
Additional Notes:
TL* THE CONTACT OWNED A 2017 RAM 2500. WHILE DRIVING 30 MPH AROUND A CORNER AND DOWN A MOUNTAIN, THE WHEELS OF THE VEHICLE STRUCK A ROCK AND THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED HEAD, NECK, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION (MRI). THE CONTACT'S DAUGHTER SUSTAINED A NECK INJURY AND SCRATCHES, WHICH REQUIRED MEDICAL ATTENTION. THREE OTHER CHILDREN WERE IN THE VEHICLE WHO SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE AND DEEMED IT TOTALED. THE CONTACT CALLED STUTEVILLE CHRYSLER DODGE (3001 N BROADWAY ST, POTEAU, OK 74953, (918) 647-3183), BUT NO ASSISTANCE WAS PROVIDED. THE DEALER ASKED THE CONTACT TO BUY ANOTHER VEHICLE. THE CONTACT'S INSURANCE COMPANY CONTACTED THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 40,845. *DT*JB
Mfg Campaign: 11208635
Recall Date: May 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
PASSENGER SITE WILL NOT ALARM (WARN DRIVER) AFTER THE VEHICLE HAD SOFTWARE UPDATE. THE DEALER IS UNABLE TO RESTORE THE PASSENGER ALERTING SYSTEM. SEE ALSO ODI 11185016. *DSY *DT *DT *TR *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
PASSENGER SITE WILL NOT ALARM (WARN DRIVER) AFTER THE VEHICLE HAD SOFTWARE UPDATE. THE DEALER IS UNABLE TO RESTORE THE PASSENGER ALERTING SYSTEM. SEE ALSO ODI 11185016. *DSY *DT *DT *TR *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
PASSENGER SITE WILL NOT ALARM (WARN DRIVER) AFTER THE VEHICLE HAD SOFTWARE UPDATE. THE DEALER IS UNABLE TO RESTORE THE PASSENGER ALERTING SYSTEM. SEE ALSO ODI 11185016. *DSY *DT *DT *TR *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 11205409
Recall Date: May 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
PASSENGER SITE WILL NOT ALARM (WARN DRIVER) AFTER THE VEHICLE HAD SOFTWARE UPDATE. THE DEALER IS UNABLE TO RESTORE THE PASSENGER ALERTING SYSTEM. SEE ALSO ODI 11185016. *DSY *DT *DT *TR *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
PASSENGER SITE WILL NOT ALARM (WARN DRIVER) AFTER THE VEHICLE HAD SOFTWARE UPDATE. THE DEALER IS UNABLE TO RESTORE THE PASSENGER ALERTING SYSTEM. SEE ALSO ODI 11185016. *DSY *DT *DT *TR *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
PASSENGER SITE WILL NOT ALARM (WARN DRIVER) AFTER THE VEHICLE HAD SOFTWARE UPDATE. THE DEALER IS UNABLE TO RESTORE THE PASSENGER ALERTING SYSTEM. SEE ALSO ODI 11185016. *DSY *DT *DT *TR *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 11205409
Recall Date: May 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE RECALL FOR FIXING THE DRAG LINK SEPARATION IS NOT SAFE. YOU DO NOT WELD ON STEERING COMPONENTS AS YOU CHANGE THE MOLECULAR STRUCTURE OF THE MATERIAL AND ALSO YOU CANNOT ADJUST TOE IN AND TOE OUT NO LONGER. THIS TO ME IS CREATING A DANGEROUS AND AT BEST A POOR BAND AID FIX THAT IS MAKING A NEW POTENTIAL PROBLEM.
Corrective Action:
THE RECALL FOR FIXING THE DRAG LINK SEPARATION IS NOT SAFE. YOU DO NOT WELD ON STEERING COMPONENTS AS YOU CHANGE THE MOLECULAR STRUCTURE OF THE MATERIAL AND ALSO YOU CANNOT ADJUST TOE IN AND TOE OUT NO LONGER. THIS TO ME IS CREATING A DANGEROUS AND AT BEST A POOR BAND AID FIX THAT IS MAKING A NEW POTENTIAL PROBLEM.
Additional Notes:
THE RECALL FOR FIXING THE DRAG LINK SEPARATION IS NOT SAFE. YOU DO NOT WELD ON STEERING COMPONENTS AS YOU CHANGE THE MOLECULAR STRUCTURE OF THE MATERIAL AND ALSO YOU CANNOT ADJUST TOE IN AND TOE OUT NO LONGER. THIS TO ME IS CREATING A DANGEROUS AND AT BEST A POOR BAND AID FIX THAT IS MAKING A NEW POTENTIAL PROBLEM.
Mfg Campaign: 11196634
Recall Date: Apr 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN OPEN RECALL REGARDING NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). BOB MOORE FORD (8948 S I-35 SERVICE RD, OKLAHOMA CITY, OK 73149) AND THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER ALSO STATED THAT THEY WOULD WELD THE DRAG LINK, WHICH THE CONTACT FELT WAS NOT A PROPER REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN OPEN RECALL REGARDING NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). BOB MOORE FORD (8948 S I-35 SERVICE RD, OKLAHOMA CITY, OK 73149) AND THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER ALSO STATED THAT THEY WOULD WELD THE DRAG LINK, WHICH THE CONTACT FELT WAS NOT A PROPER REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN OPEN RECALL REGARDING NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). BOB MOORE FORD (8948 S I-35 SERVICE RD, OKLAHOMA CITY, OK 73149) AND THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER ALSO STATED THAT THEY WOULD WELD THE DRAG LINK, WHICH THE CONTACT FELT WAS NOT A PROPER REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11192152
Recall Date: Mar 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
HAVE HAD SAME TROUBLE 4 TIMES STARTING AT APRIL 2017 ABOUT EVERY 60 THOUSAND MILE THERE IS WATER IN FRONT DIFFERENTIAL NOW I HAVE BAD BEARINGS IN IT THIS IS THE FOURTH TIME NOW THEY ASKING 35$ TO REPLACE ALL THE BAD PARTS THAT COULD HAVE BEEN TAKEN CARE OF THE FIRST TIME BACK IN APRIL 2017 TRUCK WAS ONLY THREE MONTHS OLD
Corrective Action:
HAVE HAD SAME TROUBLE 4 TIMES STARTING AT APRIL 2017 ABOUT EVERY 60 THOUSAND MILE THERE IS WATER IN FRONT DIFFERENTIAL NOW I HAVE BAD BEARINGS IN IT THIS IS THE FOURTH TIME NOW THEY ASKING 35$ TO REPLACE ALL THE BAD PARTS THAT COULD HAVE BEEN TAKEN CARE OF THE FIRST TIME BACK IN APRIL 2017 TRUCK WAS ONLY THREE MONTHS OLD
Additional Notes:
HAVE HAD SAME TROUBLE 4 TIMES STARTING AT APRIL 2017 ABOUT EVERY 60 THOUSAND MILE THERE IS WATER IN FRONT DIFFERENTIAL NOW I HAVE BAD BEARINGS IN IT THIS IS THE FOURTH TIME NOW THEY ASKING 35$ TO REPLACE ALL THE BAD PARTS THAT COULD HAVE BEEN TAKEN CARE OF THE FIRST TIME BACK IN APRIL 2017 TRUCK WAS ONLY THREE MONTHS OLD
Mfg Campaign: 11190224
Recall Date: Mar 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EVIC ENGINE HOUR COUNTER RESET AROUND 37,XXX MILES ENGINE HOURS READ 323 IDLE 18 HOURS DRIVE HAPPENED AFTER SITTING OVER NIGHT START THE NEXT AM DASH FLICKERED ON AND OFF.
Corrective Action:
EVIC ENGINE HOUR COUNTER RESET AROUND 37,XXX MILES ENGINE HOURS READ 323 IDLE 18 HOURS DRIVE HAPPENED AFTER SITTING OVER NIGHT START THE NEXT AM DASH FLICKERED ON AND OFF.
Additional Notes:
EVIC ENGINE HOUR COUNTER RESET AROUND 37,XXX MILES ENGINE HOURS READ 323 IDLE 18 HOURS DRIVE HAPPENED AFTER SITTING OVER NIGHT START THE NEXT AM DASH FLICKERED ON AND OFF.
Mfg Campaign: 11186728
Recall Date: Mar 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
VEHICLE WAS TAKE TO DEALERSHIP FOR MANUFACTURE'S RECALL OF THE PASSENGERS SEAT MODULE SOFTWARE UPDATED. BEFORE TAKING VEHICLE FOR THE SERVICE, ALL SEATS ALARM WHEN PASSENGER/S FAILED TO BUCKLE THEIR SAFETY RESTRAINTS, AFTER THE SOFTWARE UPDATE NONE OF THE SEAT WARNED DRIVER OF UNBUCKLED PASSENGER. RETURNED THE VEHICLE AND REPORTED FAULT, THE DEALERSHIP SAID THE VEHICLE WAS NOT EQUIPPED WITH THE ALARMING SYSTEM AND I WOULD NOT BE ALERTED OF BUCKLING FAILURES. FURTHER; FIAT CHRYSLER HAS INFORM ME VIA THE DEALER IS UNABLE TO REPAIR PROBLEM WORK ORDER 4230216/1 SEE ALSO ODI 11205409. *DSY *DT *BF *BF CONSUMER PLEASE REMEMBER, THE PASSENGER SIDE WARNING INDICATOR IS TOTALLY DEACTIVATED (DOESN'T WORK). THE PROCEDURE WAS UNEVENTFUL (DID NOT WORK), AS A RETIRED MAINTENANCE MAN I CAN AFFIRM. THE PROBLEM WITH MY VEHICLE HAS TO DO WITH CHRYSLER'S LACK OF TRAINED PERSONAL AND TELLING ALL CONCERNED THAT MY VEHICLE 'DOESN'T HAVE THAT OPTION'.*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
VEHICLE WAS TAKE TO DEALERSHIP FOR MANUFACTURE'S RECALL OF THE PASSENGERS SEAT MODULE SOFTWARE UPDATED. BEFORE TAKING VEHICLE FOR THE SERVICE, ALL SEATS ALARM WHEN PASSENGER/S FAILED TO BUCKLE THEIR SAFETY RESTRAINTS, AFTER THE SOFTWARE UPDATE NONE OF THE SEAT WARNED DRIVER OF UNBUCKLED PASSENGER. RETURNED THE VEHICLE AND REPORTED FAULT, THE DEALERSHIP SAID THE VEHICLE WAS NOT EQUIPPED WITH THE ALARMING SYSTEM AND I WOULD NOT BE ALERTED OF BUCKLING FAILURES. FURTHER; FIAT CHRYSLER HAS INFORM ME VIA THE DEALER IS UNABLE TO REPAIR PROBLEM WORK ORDER 4230216/1 SEE ALSO ODI 11205409. *DSY *DT *BF *BF CONSUMER PLEASE REMEMBER, THE PASSENGER SIDE WARNING INDICATOR IS TOTALLY DEACTIVATED (DOESN'T WORK). THE PROCEDURE WAS UNEVENTFUL (DID NOT WORK), AS A RETIRED MAINTENANCE MAN I CAN AFFIRM. THE PROBLEM WITH MY VEHICLE HAS TO DO WITH CHRYSLER'S LACK OF TRAINED PERSONAL AND TELLING ALL CONCERNED THAT MY VEHICLE 'DOESN'T HAVE THAT OPTION'.*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
VEHICLE WAS TAKE TO DEALERSHIP FOR MANUFACTURE'S RECALL OF THE PASSENGERS SEAT MODULE SOFTWARE UPDATED. BEFORE TAKING VEHICLE FOR THE SERVICE, ALL SEATS ALARM WHEN PASSENGER/S FAILED TO BUCKLE THEIR SAFETY RESTRAINTS, AFTER THE SOFTWARE UPDATE NONE OF THE SEAT WARNED DRIVER OF UNBUCKLED PASSENGER. RETURNED THE VEHICLE AND REPORTED FAULT, THE DEALERSHIP SAID THE VEHICLE WAS NOT EQUIPPED WITH THE ALARMING SYSTEM AND I WOULD NOT BE ALERTED OF BUCKLING FAILURES. FURTHER; FIAT CHRYSLER HAS INFORM ME VIA THE DEALER IS UNABLE TO REPAIR PROBLEM WORK ORDER 4230216/1 SEE ALSO ODI 11205409. *DSY *DT *BF *BF CONSUMER PLEASE REMEMBER, THE PASSENGER SIDE WARNING INDICATOR IS TOTALLY DEACTIVATED (DOESN'T WORK). THE PROCEDURE WAS UNEVENTFUL (DID NOT WORK), AS A RETIRED MAINTENANCE MAN I CAN AFFIRM. THE PROBLEM WITH MY VEHICLE HAS TO DO WITH CHRYSLER'S LACK OF TRAINED PERSONAL AND TELLING ALL CONCERNED THAT MY VEHICLE 'DOESN'T HAVE THAT OPTION'.*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 11185016
Recall Date: Mar 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
VEHICLE WAS TAKE TO DEALERSHIP FOR MANUFACTURE'S RECALL OF THE PASSENGERS SEAT MODULE SOFTWARE UPDATED. BEFORE TAKING VEHICLE FOR THE SERVICE, ALL SEATS ALARM WHEN PASSENGER/S FAILED TO BUCKLE THEIR SAFETY RESTRAINTS, AFTER THE SOFTWARE UPDATE NONE OF THE SEAT WARNED DRIVER OF UNBUCKLED PASSENGER. RETURNED THE VEHICLE AND REPORTED FAULT, THE DEALERSHIP SAID THE VEHICLE WAS NOT EQUIPPED WITH THE ALARMING SYSTEM AND I WOULD NOT BE ALERTED OF BUCKLING FAILURES. FURTHER; FIAT CHRYSLER HAS INFORM ME VIA THE DEALER IS UNABLE TO REPAIR PROBLEM WORK ORDER 4230216/1 SEE ALSO ODI 11205409. *DSY *DT *BF *BF CONSUMER PLEASE REMEMBER, THE PASSENGER SIDE WARNING INDICATOR IS TOTALLY DEACTIVATED (DOESN'T WORK). THE PROCEDURE WAS UNEVENTFUL (DID NOT WORK), AS A RETIRED MAINTENANCE MAN I CAN AFFIRM. THE PROBLEM WITH MY VEHICLE HAS TO DO WITH CHRYSLER'S LACK OF TRAINED PERSONAL AND TELLING ALL CONCERNED THAT MY VEHICLE 'DOESN'T HAVE THAT OPTION'.*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
VEHICLE WAS TAKE TO DEALERSHIP FOR MANUFACTURE'S RECALL OF THE PASSENGERS SEAT MODULE SOFTWARE UPDATED. BEFORE TAKING VEHICLE FOR THE SERVICE, ALL SEATS ALARM WHEN PASSENGER/S FAILED TO BUCKLE THEIR SAFETY RESTRAINTS, AFTER THE SOFTWARE UPDATE NONE OF THE SEAT WARNED DRIVER OF UNBUCKLED PASSENGER. RETURNED THE VEHICLE AND REPORTED FAULT, THE DEALERSHIP SAID THE VEHICLE WAS NOT EQUIPPED WITH THE ALARMING SYSTEM AND I WOULD NOT BE ALERTED OF BUCKLING FAILURES. FURTHER; FIAT CHRYSLER HAS INFORM ME VIA THE DEALER IS UNABLE TO REPAIR PROBLEM WORK ORDER 4230216/1 SEE ALSO ODI 11205409. *DSY *DT *BF *BF CONSUMER PLEASE REMEMBER, THE PASSENGER SIDE WARNING INDICATOR IS TOTALLY DEACTIVATED (DOESN'T WORK). THE PROCEDURE WAS UNEVENTFUL (DID NOT WORK), AS A RETIRED MAINTENANCE MAN I CAN AFFIRM. THE PROBLEM WITH MY VEHICLE HAS TO DO WITH CHRYSLER'S LACK OF TRAINED PERSONAL AND TELLING ALL CONCERNED THAT MY VEHICLE 'DOESN'T HAVE THAT OPTION'.*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
VEHICLE WAS TAKE TO DEALERSHIP FOR MANUFACTURE'S RECALL OF THE PASSENGERS SEAT MODULE SOFTWARE UPDATED. BEFORE TAKING VEHICLE FOR THE SERVICE, ALL SEATS ALARM WHEN PASSENGER/S FAILED TO BUCKLE THEIR SAFETY RESTRAINTS, AFTER THE SOFTWARE UPDATE NONE OF THE SEAT WARNED DRIVER OF UNBUCKLED PASSENGER. RETURNED THE VEHICLE AND REPORTED FAULT, THE DEALERSHIP SAID THE VEHICLE WAS NOT EQUIPPED WITH THE ALARMING SYSTEM AND I WOULD NOT BE ALERTED OF BUCKLING FAILURES. FURTHER; FIAT CHRYSLER HAS INFORM ME VIA THE DEALER IS UNABLE TO REPAIR PROBLEM WORK ORDER 4230216/1 SEE ALSO ODI 11205409. *DSY *DT *BF *BF CONSUMER PLEASE REMEMBER, THE PASSENGER SIDE WARNING INDICATOR IS TOTALLY DEACTIVATED (DOESN'T WORK). THE PROCEDURE WAS UNEVENTFUL (DID NOT WORK), AS A RETIRED MAINTENANCE MAN I CAN AFFIRM. THE PROBLEM WITH MY VEHICLE HAS TO DO WITH CHRYSLER'S LACK OF TRAINED PERSONAL AND TELLING ALL CONCERNED THAT MY VEHICLE 'DOESN'T HAVE THAT OPTION'.*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 11185016
Recall Date: Mar 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED; HOWEVER, THE VEHICLE CONTINUED TO COAST. ADDITIONALLY, THE CONTACT STATED THAT THE FREEWHEEL FEATURE WAS UNSAFE AND DESTROYED THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: HUNTINGTON RAM (5080 JERICHO TPKE, COMMACK, NY 11725, (631) 993-3300) AND BROWN'S JEEP CHRYSLER DODGE (483 NY-112, EAST PATCHOGUE, NY 11772, (888) 615-2184) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 2,470. *JS THE CONSUMSER STATED THE VEHICLE WAS NOT EQUIPPED WITH THE NECESSARY ENGINE BREAKING FEATUERS. *JS *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED; HOWEVER, THE VEHICLE CONTINUED TO COAST. ADDITIONALLY, THE CONTACT STATED THAT THE FREEWHEEL FEATURE WAS UNSAFE AND DESTROYED THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: HUNTINGTON RAM (5080 JERICHO TPKE, COMMACK, NY 11725, (631) 993-3300) AND BROWN'S JEEP CHRYSLER DODGE (483 NY-112, EAST PATCHOGUE, NY 11772, (888) 615-2184) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 2,470. *JS THE CONSUMSER STATED THE VEHICLE WAS NOT EQUIPPED WITH THE NECESSARY ENGINE BREAKING FEATUERS. *JS *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED; HOWEVER, THE VEHICLE CONTINUED TO COAST. ADDITIONALLY, THE CONTACT STATED THAT THE FREEWHEEL FEATURE WAS UNSAFE AND DESTROYED THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: HUNTINGTON RAM (5080 JERICHO TPKE, COMMACK, NY 11725, (631) 993-3300) AND BROWN'S JEEP CHRYSLER DODGE (483 NY-112, EAST PATCHOGUE, NY 11772, (888) 615-2184) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 2,470. *JS THE CONSUMSER STATED THE VEHICLE WAS NOT EQUIPPED WITH THE NECESSARY ENGINE BREAKING FEATUERS. *JS *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11182778
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE DOOR LOCKS FELL INTO THE DOOR AND THE TAILGATE OPENED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (954-327-4000, LOCATED AT 777 NORTH STATE ROAD 7, PLANTATION, FL 33317) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE DOOR LOCKS FELL INTO THE DOOR AND THE TAILGATE OPENED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (954-327-4000, LOCATED AT 777 NORTH STATE ROAD 7, PLANTATION, FL 33317) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE DOOR LOCKS FELL INTO THE DOOR AND THE TAILGATE OPENED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (954-327-4000, LOCATED AT 777 NORTH STATE ROAD 7, PLANTATION, FL 33317) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Mfg Campaign: 11180084
Recall Date: Feb 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:TAILGATE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE DOOR LOCKS FELL INTO THE DOOR AND THE TAILGATE OPENED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (954-327-4000, LOCATED AT 777 NORTH STATE ROAD 7, PLANTATION, FL 33317) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE DOOR LOCKS FELL INTO THE DOOR AND THE TAILGATE OPENED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (954-327-4000, LOCATED AT 777 NORTH STATE ROAD 7, PLANTATION, FL 33317) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE DOOR LOCKS FELL INTO THE DOOR AND THE TAILGATE OPENED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (954-327-4000, LOCATED AT 777 NORTH STATE ROAD 7, PLANTATION, FL 33317) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Mfg Campaign: 11180084
Recall Date: Feb 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT TOOK THE VEHICLE TO MILTON RUBEN CHRYSLER DODGE JEEP RAM (3508 WASHINGTON RD, AUGUSTA, GA 30907, (888) 885-0415) TO HAVE THE OCCUPATIONAL RESTRICTION CONTROL MODULE REPAIRED AFTER RECEIVING A LETTER FROM THE MANUFACTURER. THE DEALER PERFORMED A REPROGRAM UPDATE, WHICH CAUSED THE SEAT BELT ALERT NOT TO FUNCTION WHEN THEY WERE UNBUCKLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE UPDATE WAS PERFORMED AGAIN. THE DEALER INFORMED THE CONTACT THAT THE SEAT BELT ALERT WOULD NOT OPERATE BECAUSE THE VEHICLE NEVER HAD A SEAT BELT ALERT FEATURE. THE CONTACT STATED THAT THE FAILURE PERSISTED AND HE WAS WONDERING IF OTHER SAFETY COMPONENTS WOULD MALFUNCTION. THE MANUFACTURER WAS CONTACTED AND CONFIRMED WHAT THE DEALER STATED. THE FAILURE MILEAGE WAS 20,954. *TT CONSUMER STATED BOTH ATTEMPTS TO REPAIR THE SELT BELT PROBLEM FAILED. DASHBOARD ICON OR CAB CHIME (ALARM) DOES NOT GIVE A WARNING SIGN. CONSUMER CONTACTED THE MANUFACTURER.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT TOOK THE VEHICLE TO MILTON RUBEN CHRYSLER DODGE JEEP RAM (3508 WASHINGTON RD, AUGUSTA, GA 30907, (888) 885-0415) TO HAVE THE OCCUPATIONAL RESTRICTION CONTROL MODULE REPAIRED AFTER RECEIVING A LETTER FROM THE MANUFACTURER. THE DEALER PERFORMED A REPROGRAM UPDATE, WHICH CAUSED THE SEAT BELT ALERT NOT TO FUNCTION WHEN THEY WERE UNBUCKLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE UPDATE WAS PERFORMED AGAIN. THE DEALER INFORMED THE CONTACT THAT THE SEAT BELT ALERT WOULD NOT OPERATE BECAUSE THE VEHICLE NEVER HAD A SEAT BELT ALERT FEATURE. THE CONTACT STATED THAT THE FAILURE PERSISTED AND HE WAS WONDERING IF OTHER SAFETY COMPONENTS WOULD MALFUNCTION. THE MANUFACTURER WAS CONTACTED AND CONFIRMED WHAT THE DEALER STATED. THE FAILURE MILEAGE WAS 20,954. *TT CONSUMER STATED BOTH ATTEMPTS TO REPAIR THE SELT BELT PROBLEM FAILED. DASHBOARD ICON OR CAB CHIME (ALARM) DOES NOT GIVE A WARNING SIGN. CONSUMER CONTACTED THE MANUFACTURER.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT TOOK THE VEHICLE TO MILTON RUBEN CHRYSLER DODGE JEEP RAM (3508 WASHINGTON RD, AUGUSTA, GA 30907, (888) 885-0415) TO HAVE THE OCCUPATIONAL RESTRICTION CONTROL MODULE REPAIRED AFTER RECEIVING A LETTER FROM THE MANUFACTURER. THE DEALER PERFORMED A REPROGRAM UPDATE, WHICH CAUSED THE SEAT BELT ALERT NOT TO FUNCTION WHEN THEY WERE UNBUCKLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE UPDATE WAS PERFORMED AGAIN. THE DEALER INFORMED THE CONTACT THAT THE SEAT BELT ALERT WOULD NOT OPERATE BECAUSE THE VEHICLE NEVER HAD A SEAT BELT ALERT FEATURE. THE CONTACT STATED THAT THE FAILURE PERSISTED AND HE WAS WONDERING IF OTHER SAFETY COMPONENTS WOULD MALFUNCTION. THE MANUFACTURER WAS CONTACTED AND CONFIRMED WHAT THE DEALER STATED. THE FAILURE MILEAGE WAS 20,954. *TT CONSUMER STATED BOTH ATTEMPTS TO REPAIR THE SELT BELT PROBLEM FAILED. DASHBOARD ICON OR CAB CHIME (ALARM) DOES NOT GIVE A WARNING SIGN. CONSUMER CONTACTED THE MANUFACTURER.*JB
Mfg Campaign: 11179794
Recall Date: Feb 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT TOOK THE VEHICLE TO MILTON RUBEN CHRYSLER DODGE JEEP RAM (3508 WASHINGTON RD, AUGUSTA, GA 30907, (888) 885-0415) TO HAVE THE OCCUPATIONAL RESTRICTION CONTROL MODULE REPAIRED AFTER RECEIVING A LETTER FROM THE MANUFACTURER. THE DEALER PERFORMED A REPROGRAM UPDATE, WHICH CAUSED THE SEAT BELT ALERT NOT TO FUNCTION WHEN THEY WERE UNBUCKLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE UPDATE WAS PERFORMED AGAIN. THE DEALER INFORMED THE CONTACT THAT THE SEAT BELT ALERT WOULD NOT OPERATE BECAUSE THE VEHICLE NEVER HAD A SEAT BELT ALERT FEATURE. THE CONTACT STATED THAT THE FAILURE PERSISTED AND HE WAS WONDERING IF OTHER SAFETY COMPONENTS WOULD MALFUNCTION. THE MANUFACTURER WAS CONTACTED AND CONFIRMED WHAT THE DEALER STATED. THE FAILURE MILEAGE WAS 20,954. *TT CONSUMER STATED BOTH ATTEMPTS TO REPAIR THE SELT BELT PROBLEM FAILED. DASHBOARD ICON OR CAB CHIME (ALARM) DOES NOT GIVE A WARNING SIGN. CONSUMER CONTACTED THE MANUFACTURER.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT TOOK THE VEHICLE TO MILTON RUBEN CHRYSLER DODGE JEEP RAM (3508 WASHINGTON RD, AUGUSTA, GA 30907, (888) 885-0415) TO HAVE THE OCCUPATIONAL RESTRICTION CONTROL MODULE REPAIRED AFTER RECEIVING A LETTER FROM THE MANUFACTURER. THE DEALER PERFORMED A REPROGRAM UPDATE, WHICH CAUSED THE SEAT BELT ALERT NOT TO FUNCTION WHEN THEY WERE UNBUCKLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE UPDATE WAS PERFORMED AGAIN. THE DEALER INFORMED THE CONTACT THAT THE SEAT BELT ALERT WOULD NOT OPERATE BECAUSE THE VEHICLE NEVER HAD A SEAT BELT ALERT FEATURE. THE CONTACT STATED THAT THE FAILURE PERSISTED AND HE WAS WONDERING IF OTHER SAFETY COMPONENTS WOULD MALFUNCTION. THE MANUFACTURER WAS CONTACTED AND CONFIRMED WHAT THE DEALER STATED. THE FAILURE MILEAGE WAS 20,954. *TT CONSUMER STATED BOTH ATTEMPTS TO REPAIR THE SELT BELT PROBLEM FAILED. DASHBOARD ICON OR CAB CHIME (ALARM) DOES NOT GIVE A WARNING SIGN. CONSUMER CONTACTED THE MANUFACTURER.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT TOOK THE VEHICLE TO MILTON RUBEN CHRYSLER DODGE JEEP RAM (3508 WASHINGTON RD, AUGUSTA, GA 30907, (888) 885-0415) TO HAVE THE OCCUPATIONAL RESTRICTION CONTROL MODULE REPAIRED AFTER RECEIVING A LETTER FROM THE MANUFACTURER. THE DEALER PERFORMED A REPROGRAM UPDATE, WHICH CAUSED THE SEAT BELT ALERT NOT TO FUNCTION WHEN THEY WERE UNBUCKLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE UPDATE WAS PERFORMED AGAIN. THE DEALER INFORMED THE CONTACT THAT THE SEAT BELT ALERT WOULD NOT OPERATE BECAUSE THE VEHICLE NEVER HAD A SEAT BELT ALERT FEATURE. THE CONTACT STATED THAT THE FAILURE PERSISTED AND HE WAS WONDERING IF OTHER SAFETY COMPONENTS WOULD MALFUNCTION. THE MANUFACTURER WAS CONTACTED AND CONFIRMED WHAT THE DEALER STATED. THE FAILURE MILEAGE WAS 20,954. *TT CONSUMER STATED BOTH ATTEMPTS TO REPAIR THE SELT BELT PROBLEM FAILED. DASHBOARD ICON OR CAB CHIME (ALARM) DOES NOT GIVE A WARNING SIGN. CONSUMER CONTACTED THE MANUFACTURER.*JB
Mfg Campaign: 11179794
Recall Date: Feb 13, 2019
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