Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Intermittent Abs Failure. Kicks off cruise control and looses ABS brakes and traction control. Very dangerous. Lost this ability while pulling my RV Camper on wet roads. Went into other on coming lane do to sliding and skidding. I guess this is a very well known issues with no recall or information from Mopar\ Ram to the owners. This almost killed me My wife and my 3 year old grandson.
Corrective Action:
Intermittent Abs Failure. Kicks off cruise control and looses ABS brakes and traction control. Very dangerous. Lost this ability while pulling my RV Camper on wet roads. Went into other on coming lane do to sliding and skidding. I guess this is a very well known issues with no recall or information from Mopar\ Ram to the owners. This almost killed me My wife and my 3 year old grandson.
Additional Notes:
Intermittent Abs Failure. Kicks off cruise control and looses ABS brakes and traction control. Very dangerous. Lost this ability while pulling my RV Camper on wet roads. Went into other on coming lane do to sliding and skidding. I guess this is a very well known issues with no recall or information from Mopar\ Ram to the owners. This almost killed me My wife and my 3 year old grandson.
Mfg Campaign: 11535360
Recall Date: Jul 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Lights keep coming on for ABS System Check and Electronic Braking System check. Doing research online there are thousands of ram 2500s with the same issue. They keep appearing and then disappearing starting happening July 24th 2023 at around 57,000 miles. I have a appointment with the dealer set up but they can't get me in till August 16th. I'm worried while towing my camper or driving with my family our breaks won't work due to a known issue with these trucks.
Corrective Action:
Lights keep coming on for ABS System Check and Electronic Braking System check. Doing research online there are thousands of ram 2500s with the same issue. They keep appearing and then disappearing starting happening July 24th 2023 at around 57,000 miles. I have a appointment with the dealer set up but they can't get me in till August 16th. I'm worried while towing my camper or driving with my family our breaks won't work due to a known issue with these trucks.
Additional Notes:
Lights keep coming on for ABS System Check and Electronic Braking System check. Doing research online there are thousands of ram 2500s with the same issue. They keep appearing and then disappearing starting happening July 24th 2023 at around 57,000 miles. I have a appointment with the dealer set up but they can't get me in till August 16th. I'm worried while towing my camper or driving with my family our breaks won't work due to a known issue with these trucks.
Mfg Campaign: 11535210
Recall Date: Jul 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Lights keep coming on for ABS System Check and Electronic Braking System check. Doing research online there are thousands of ram 2500s with the same issue. They keep appearing and then disappearing starting happening July 24th 2023 at around 57,000 miles. I have a appointment with the dealer set up but they can't get me in till August 16th. I'm worried while towing my camper or driving with my family our breaks won't work due to a known issue with these trucks.
Corrective Action:
Lights keep coming on for ABS System Check and Electronic Braking System check. Doing research online there are thousands of ram 2500s with the same issue. They keep appearing and then disappearing starting happening July 24th 2023 at around 57,000 miles. I have a appointment with the dealer set up but they can't get me in till August 16th. I'm worried while towing my camper or driving with my family our breaks won't work due to a known issue with these trucks.
Additional Notes:
Lights keep coming on for ABS System Check and Electronic Braking System check. Doing research online there are thousands of ram 2500s with the same issue. They keep appearing and then disappearing starting happening July 24th 2023 at around 57,000 miles. I have a appointment with the dealer set up but they can't get me in till August 16th. I'm worried while towing my camper or driving with my family our breaks won't work due to a known issue with these trucks.
Mfg Campaign: 11535210
Recall Date: Jul 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don’t see any open.
Corrective Action:
Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don’t see any open.
Additional Notes:
Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don’t see any open.
Mfg Campaign: 11534969
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don’t see any open.
Corrective Action:
Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don’t see any open.
Additional Notes:
Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don’t see any open.
Mfg Campaign: 11534969
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don’t see any open.
Corrective Action:
Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don’t see any open.
Additional Notes:
Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don’t see any open.
Mfg Campaign: 11534969
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING DOWN US 19/27. THE ROAD WAS WET AND A DEER RAN OUT IN FROUNT OF ME. WHEN I APPLIED BRAKES MY TIRES LOCKED UP AND I SKIDDED OF THE ROAD. MY ABS LIGHT STAYS ON AND EVERY TIME I TAKE TO THE DEALER TO HAVE IT FIXED THEY TELL ME THEY CAN NOT GET PARTS. THE TRUCK HAS BEEN DOING THIS SINCE I FIRST BOUGHT IT. AT FIRST IT WAS INTERMITTEN BUT NOW THE ABS LIGHT STAYS
Corrective Action:
I WAS DRIVING DOWN US 19/27. THE ROAD WAS WET AND A DEER RAN OUT IN FROUNT OF ME. WHEN I APPLIED BRAKES MY TIRES LOCKED UP AND I SKIDDED OF THE ROAD. MY ABS LIGHT STAYS ON AND EVERY TIME I TAKE TO THE DEALER TO HAVE IT FIXED THEY TELL ME THEY CAN NOT GET PARTS. THE TRUCK HAS BEEN DOING THIS SINCE I FIRST BOUGHT IT. AT FIRST IT WAS INTERMITTEN BUT NOW THE ABS LIGHT STAYS
Additional Notes:
I WAS DRIVING DOWN US 19/27. THE ROAD WAS WET AND A DEER RAN OUT IN FROUNT OF ME. WHEN I APPLIED BRAKES MY TIRES LOCKED UP AND I SKIDDED OF THE ROAD. MY ABS LIGHT STAYS ON AND EVERY TIME I TAKE TO THE DEALER TO HAVE IT FIXED THEY TELL ME THEY CAN NOT GET PARTS. THE TRUCK HAS BEEN DOING THIS SINCE I FIRST BOUGHT IT. AT FIRST IT WAS INTERMITTEN BUT NOW THE ABS LIGHT STAYS
Mfg Campaign: 11535012
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING DOWN US 19/27. THE ROAD WAS WET AND A DEER RAN OUT IN FROUNT OF ME. WHEN I APPLIED BRAKES MY TIRES LOCKED UP AND I SKIDDED OF THE ROAD. MY ABS LIGHT STAYS ON AND EVERY TIME I TAKE TO THE DEALER TO HAVE IT FIXED THEY TELL ME THEY CAN NOT GET PARTS. THE TRUCK HAS BEEN DOING THIS SINCE I FIRST BOUGHT IT. AT FIRST IT WAS INTERMITTEN BUT NOW THE ABS LIGHT STAYS
Corrective Action:
I WAS DRIVING DOWN US 19/27. THE ROAD WAS WET AND A DEER RAN OUT IN FROUNT OF ME. WHEN I APPLIED BRAKES MY TIRES LOCKED UP AND I SKIDDED OF THE ROAD. MY ABS LIGHT STAYS ON AND EVERY TIME I TAKE TO THE DEALER TO HAVE IT FIXED THEY TELL ME THEY CAN NOT GET PARTS. THE TRUCK HAS BEEN DOING THIS SINCE I FIRST BOUGHT IT. AT FIRST IT WAS INTERMITTEN BUT NOW THE ABS LIGHT STAYS
Additional Notes:
I WAS DRIVING DOWN US 19/27. THE ROAD WAS WET AND A DEER RAN OUT IN FROUNT OF ME. WHEN I APPLIED BRAKES MY TIRES LOCKED UP AND I SKIDDED OF THE ROAD. MY ABS LIGHT STAYS ON AND EVERY TIME I TAKE TO THE DEALER TO HAVE IT FIXED THEY TELL ME THEY CAN NOT GET PARTS. THE TRUCK HAS BEEN DOING THIS SINCE I FIRST BOUGHT IT. AT FIRST IT WAS INTERMITTEN BUT NOW THE ABS LIGHT STAYS
Mfg Campaign: 11535012
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the ABS warning light started flashing. The vehicle was self-diagnosed by the contact, and it was determined that the ABS pump and module needed to be replaced. The vehicle was not repaired due to parts not being available. The dealer was contacted and stated that the ABS pump and module were not available, and that the warranty had expired. The manufacturer was not contacted. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the ABS warning light started flashing. The vehicle was self-diagnosed by the contact, and it was determined that the ABS pump and module needed to be replaced. The vehicle was not repaired due to parts not being available. The dealer was contacted and stated that the ABS pump and module were not available, and that the warranty had expired. The manufacturer was not contacted. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the ABS warning light started flashing. The vehicle was self-diagnosed by the contact, and it was determined that the ABS pump and module needed to be replaced. The vehicle was not repaired due to parts not being available. The dealer was contacted and stated that the ABS pump and module were not available, and that the warranty had expired. The manufacturer was not contacted. The failure mileage was 90,000.
Mfg Campaign: 11535019
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2018 Ram 2500 6.4l is experiencing intermittent ABS, traction control, electric braking warnings on the dash which affects cruise control once alarm is active. This issue seems to be globally.
Corrective Action:
My 2018 Ram 2500 6.4l is experiencing intermittent ABS, traction control, electric braking warnings on the dash which affects cruise control once alarm is active. This issue seems to be globally.
Additional Notes:
My 2018 Ram 2500 6.4l is experiencing intermittent ABS, traction control, electric braking warnings on the dash which affects cruise control once alarm is active. This issue seems to be globally.
Mfg Campaign: 11534718
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 Ram 2500 6.4l is experiencing intermittent ABS, traction control, electric braking warnings on the dash which affects cruise control once alarm is active. This issue seems to be globally.
Corrective Action:
My 2018 Ram 2500 6.4l is experiencing intermittent ABS, traction control, electric braking warnings on the dash which affects cruise control once alarm is active. This issue seems to be globally.
Additional Notes:
My 2018 Ram 2500 6.4l is experiencing intermittent ABS, traction control, electric braking warnings on the dash which affects cruise control once alarm is active. This issue seems to be globally.
Mfg Campaign: 11534718
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My 2018 Ram 2500 6.4l is experiencing intermittent ABS, traction control, electric braking warnings on the dash which affects cruise control once alarm is active. This issue seems to be globally.
Corrective Action:
My 2018 Ram 2500 6.4l is experiencing intermittent ABS, traction control, electric braking warnings on the dash which affects cruise control once alarm is active. This issue seems to be globally.
Additional Notes:
My 2018 Ram 2500 6.4l is experiencing intermittent ABS, traction control, electric braking warnings on the dash which affects cruise control once alarm is active. This issue seems to be globally.
Mfg Campaign: 11534718
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
First the abs module failed then the abs hydraulic control unit failed. It has been over a year and no part is available.
Corrective Action:
First the abs module failed then the abs hydraulic control unit failed. It has been over a year and no part is available.
Additional Notes:
First the abs module failed then the abs hydraulic control unit failed. It has been over a year and no part is available.
Mfg Campaign: 11534753
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Consistent warning stating, "Service Anti-Lock Braking System" and "Service Traction Control System" from the vehicle. While this warning is indicated by dinging tones, text displaying in the vehicle information screen, and lights lit on the dashboard, the ABS, Traction Control, and Cruise Control Systems do not function. This is a severe safety risk as if this occurs while driving your cruise control immediately shuts off and if driving in slick conditions you no longer have anti-lock brakes, nor traction control. This is apparently a known issue of Fiat Chrysler on the 2017-2018 model year vehicles where the HCU (Hydraulic Control Unit) needs to be replaced which will remedy this issue. The parts however seem to be in very short supply and not all vehicle mechanics can make the repairs as I am being told you need specific software to reset the system once the HCU has been replaced. This is estimated to cost between $1200-1800 to have repaired. I have reached out to Chrysler Cares and they advised me to take my vehicle to my local dealer for repair and advised there is no warranty, nor recall in place to cover these costs.
Corrective Action:
Consistent warning stating, "Service Anti-Lock Braking System" and "Service Traction Control System" from the vehicle. While this warning is indicated by dinging tones, text displaying in the vehicle information screen, and lights lit on the dashboard, the ABS, Traction Control, and Cruise Control Systems do not function. This is a severe safety risk as if this occurs while driving your cruise control immediately shuts off and if driving in slick conditions you no longer have anti-lock brakes, nor traction control. This is apparently a known issue of Fiat Chrysler on the 2017-2018 model year vehicles where the HCU (Hydraulic Control Unit) needs to be replaced which will remedy this issue. The parts however seem to be in very short supply and not all vehicle mechanics can make the repairs as I am being told you need specific software to reset the system once the HCU has been replaced. This is estimated to cost between $1200-1800 to have repaired. I have reached out to Chrysler Cares and they advised me to take my vehicle to my local dealer for repair and advised there is no warranty, nor recall in place to cover these costs.
Additional Notes:
Consistent warning stating, "Service Anti-Lock Braking System" and "Service Traction Control System" from the vehicle. While this warning is indicated by dinging tones, text displaying in the vehicle information screen, and lights lit on the dashboard, the ABS, Traction Control, and Cruise Control Systems do not function. This is a severe safety risk as if this occurs while driving your cruise control immediately shuts off and if driving in slick conditions you no longer have anti-lock brakes, nor traction control. This is apparently a known issue of Fiat Chrysler on the 2017-2018 model year vehicles where the HCU (Hydraulic Control Unit) needs to be replaced which will remedy this issue. The parts however seem to be in very short supply and not all vehicle mechanics can make the repairs as I am being told you need specific software to reset the system once the HCU has been replaced. This is estimated to cost between $1200-1800 to have repaired. I have reached out to Chrysler Cares and they advised me to take my vehicle to my local dealer for repair and advised there is no warranty, nor recall in place to cover these costs.
Mfg Campaign: 11534836
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Consistent warning stating, "Service Anti-Lock Braking System" and "Service Traction Control System" from the vehicle. While this warning is indicated by dinging tones, text displaying in the vehicle information screen, and lights lit on the dashboard, the ABS, Traction Control, and Cruise Control Systems do not function. This is a severe safety risk as if this occurs while driving your cruise control immediately shuts off and if driving in slick conditions you no longer have anti-lock brakes, nor traction control. This is apparently a known issue of Fiat Chrysler on the 2017-2018 model year vehicles where the HCU (Hydraulic Control Unit) needs to be replaced which will remedy this issue. The parts however seem to be in very short supply and not all vehicle mechanics can make the repairs as I am being told you need specific software to reset the system once the HCU has been replaced. This is estimated to cost between $1200-1800 to have repaired. I have reached out to Chrysler Cares and they advised me to take my vehicle to my local dealer for repair and advised there is no warranty, nor recall in place to cover these costs.
Corrective Action:
Consistent warning stating, "Service Anti-Lock Braking System" and "Service Traction Control System" from the vehicle. While this warning is indicated by dinging tones, text displaying in the vehicle information screen, and lights lit on the dashboard, the ABS, Traction Control, and Cruise Control Systems do not function. This is a severe safety risk as if this occurs while driving your cruise control immediately shuts off and if driving in slick conditions you no longer have anti-lock brakes, nor traction control. This is apparently a known issue of Fiat Chrysler on the 2017-2018 model year vehicles where the HCU (Hydraulic Control Unit) needs to be replaced which will remedy this issue. The parts however seem to be in very short supply and not all vehicle mechanics can make the repairs as I am being told you need specific software to reset the system once the HCU has been replaced. This is estimated to cost between $1200-1800 to have repaired. I have reached out to Chrysler Cares and they advised me to take my vehicle to my local dealer for repair and advised there is no warranty, nor recall in place to cover these costs.
Additional Notes:
Consistent warning stating, "Service Anti-Lock Braking System" and "Service Traction Control System" from the vehicle. While this warning is indicated by dinging tones, text displaying in the vehicle information screen, and lights lit on the dashboard, the ABS, Traction Control, and Cruise Control Systems do not function. This is a severe safety risk as if this occurs while driving your cruise control immediately shuts off and if driving in slick conditions you no longer have anti-lock brakes, nor traction control. This is apparently a known issue of Fiat Chrysler on the 2017-2018 model year vehicles where the HCU (Hydraulic Control Unit) needs to be replaced which will remedy this issue. The parts however seem to be in very short supply and not all vehicle mechanics can make the repairs as I am being told you need specific software to reset the system once the HCU has been replaced. This is estimated to cost between $1200-1800 to have repaired. I have reached out to Chrysler Cares and they advised me to take my vehicle to my local dealer for repair and advised there is no warranty, nor recall in place to cover these costs.
Mfg Campaign: 11534836
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS/HCU is constantly failing causing my breaking, traction control, and cruise control to fail.
Corrective Action:
ABS/HCU is constantly failing causing my breaking, traction control, and cruise control to fail.
Additional Notes:
ABS/HCU is constantly failing causing my breaking, traction control, and cruise control to fail.
Mfg Campaign: 11534876
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Had to make a hard stop, now ABS light is on, lost cruise control and traction control. Part is on world wide back order, sometime next year, reading many issues with this year abs system.
Corrective Action:
Had to make a hard stop, now ABS light is on, lost cruise control and traction control. Part is on world wide back order, sometime next year, reading many issues with this year abs system.
Additional Notes:
Had to make a hard stop, now ABS light is on, lost cruise control and traction control. Part is on world wide back order, sometime next year, reading many issues with this year abs system.
Mfg Campaign: 11534900
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle pulled out from parking lot in front of my truck. I had to hit the brakes very hard and they took longer than normal to stop. Luckily I was able to avoid the accident by going into another lane. Immediately after the abs and stability control lights started flashing and a “service abs system” and “service electronic braking system” messages started. They went away shortly after but since then intermittently sound a warning. When this happens cruise control disengages. Took the truck to the dealer on 7/26 and was told it needs a new hcu abs module. The part is backordered until at least February of next year.
Corrective Action:
Vehicle pulled out from parking lot in front of my truck. I had to hit the brakes very hard and they took longer than normal to stop. Luckily I was able to avoid the accident by going into another lane. Immediately after the abs and stability control lights started flashing and a “service abs system” and “service electronic braking system” messages started. They went away shortly after but since then intermittently sound a warning. When this happens cruise control disengages. Took the truck to the dealer on 7/26 and was told it needs a new hcu abs module. The part is backordered until at least February of next year.
Additional Notes:
Vehicle pulled out from parking lot in front of my truck. I had to hit the brakes very hard and they took longer than normal to stop. Luckily I was able to avoid the accident by going into another lane. Immediately after the abs and stability control lights started flashing and a “service abs system” and “service electronic braking system” messages started. They went away shortly after but since then intermittently sound a warning. When this happens cruise control disengages. Took the truck to the dealer on 7/26 and was told it needs a new hcu abs module. The part is backordered until at least February of next year.
Mfg Campaign: 11534931
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicles touch screen becomes unresponsive to touch and skips around screen turning items and censors on and off while driving. Seat heaters have turned on and off on boiling hot days, radio stations switch back and forth, volume has gone up and down, parking censors have been turned on and off while driving, radio has called random numbers and people while driving and while waiting for truck to prime and start. The problem has progressively gotten worse and skips around more with every day that passes. Vehicle has been to the dealership twice for this issue. The dealership said it has become a common problem with the touch screen for this vehicle and doesn't know why it's not a recall. This is a huge distraction and $1800 replacement which is not an easy random add to a budget, meaning most will deal with the distracted driving and probably cause and accident. This will not let me submit the video and pictures I have in the formats requested. Please email me and I will send them.
Corrective Action:
Vehicles touch screen becomes unresponsive to touch and skips around screen turning items and censors on and off while driving. Seat heaters have turned on and off on boiling hot days, radio stations switch back and forth, volume has gone up and down, parking censors have been turned on and off while driving, radio has called random numbers and people while driving and while waiting for truck to prime and start. The problem has progressively gotten worse and skips around more with every day that passes. Vehicle has been to the dealership twice for this issue. The dealership said it has become a common problem with the touch screen for this vehicle and doesn't know why it's not a recall. This is a huge distraction and $1800 replacement which is not an easy random add to a budget, meaning most will deal with the distracted driving and probably cause and accident. This will not let me submit the video and pictures I have in the formats requested. Please email me and I will send them.
Additional Notes:
Vehicles touch screen becomes unresponsive to touch and skips around screen turning items and censors on and off while driving. Seat heaters have turned on and off on boiling hot days, radio stations switch back and forth, volume has gone up and down, parking censors have been turned on and off while driving, radio has called random numbers and people while driving and while waiting for truck to prime and start. The problem has progressively gotten worse and skips around more with every day that passes. Vehicle has been to the dealership twice for this issue. The dealership said it has become a common problem with the touch screen for this vehicle and doesn't know why it's not a recall. This is a huge distraction and $1800 replacement which is not an easy random add to a budget, meaning most will deal with the distracted driving and probably cause and accident. This will not let me submit the video and pictures I have in the formats requested. Please email me and I will send them.
Mfg Campaign: 11534506
Recall Date: Jul 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicles touch screen becomes unresponsive to touch and skips around screen turning items and censors on and off while driving. Seat heaters have turned on and off on boiling hot days, radio stations switch back and forth, volume has gone up and down, parking censors have been turned on and off while driving, radio has called random numbers and people while driving and while waiting for truck to prime and start. The problem has progressively gotten worse and skips around more with every day that passes. Vehicle has been to the dealership twice for this issue. The dealership said it has become a common problem with the touch screen for this vehicle and doesn't know why it's not a recall. This is a huge distraction and $1800 replacement which is not an easy random add to a budget, meaning most will deal with the distracted driving and probably cause and accident. This will not let me submit the video and pictures I have in the formats requested. Please email me and I will send them.
Corrective Action:
Vehicles touch screen becomes unresponsive to touch and skips around screen turning items and censors on and off while driving. Seat heaters have turned on and off on boiling hot days, radio stations switch back and forth, volume has gone up and down, parking censors have been turned on and off while driving, radio has called random numbers and people while driving and while waiting for truck to prime and start. The problem has progressively gotten worse and skips around more with every day that passes. Vehicle has been to the dealership twice for this issue. The dealership said it has become a common problem with the touch screen for this vehicle and doesn't know why it's not a recall. This is a huge distraction and $1800 replacement which is not an easy random add to a budget, meaning most will deal with the distracted driving and probably cause and accident. This will not let me submit the video and pictures I have in the formats requested. Please email me and I will send them.
Additional Notes:
Vehicles touch screen becomes unresponsive to touch and skips around screen turning items and censors on and off while driving. Seat heaters have turned on and off on boiling hot days, radio stations switch back and forth, volume has gone up and down, parking censors have been turned on and off while driving, radio has called random numbers and people while driving and while waiting for truck to prime and start. The problem has progressively gotten worse and skips around more with every day that passes. Vehicle has been to the dealership twice for this issue. The dealership said it has become a common problem with the touch screen for this vehicle and doesn't know why it's not a recall. This is a huge distraction and $1800 replacement which is not an easy random add to a budget, meaning most will deal with the distracted driving and probably cause and accident. This will not let me submit the video and pictures I have in the formats requested. Please email me and I will send them.
Mfg Campaign: 11534506
Recall Date: Jul 26, 2023
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