Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
8 month ago my abs and traction control light and warning bazzer came on. i immediately took vehicle to local ram dealership where i bought in it new. they done diagnostic test and told me it needed a new abs hydraulic control unit . i was told that no parts where availiable at this time and it could take 6 to 8 months to get parts. i am still waiting for parts to arive and it would cost about $1400 to fix. this truck only has 25.000 miles on it. also was told it would be ok to drive it but i am not so sure about that since the antilock brake system is not functioning.
Corrective Action:
8 month ago my abs and traction control light and warning bazzer came on. i immediately took vehicle to local ram dealership where i bought in it new. they done diagnostic test and told me it needed a new abs hydraulic control unit . i was told that no parts where availiable at this time and it could take 6 to 8 months to get parts. i am still waiting for parts to arive and it would cost about $1400 to fix. this truck only has 25.000 miles on it. also was told it would be ok to drive it but i am not so sure about that since the antilock brake system is not functioning.
Additional Notes:
8 month ago my abs and traction control light and warning bazzer came on. i immediately took vehicle to local ram dealership where i bought in it new. they done diagnostic test and told me it needed a new abs hydraulic control unit . i was told that no parts where availiable at this time and it could take 6 to 8 months to get parts. i am still waiting for parts to arive and it would cost about $1400 to fix. this truck only has 25.000 miles on it. also was told it would be ok to drive it but i am not so sure about that since the antilock brake system is not functioning.
Mfg Campaign: 11533457
Recall Date: Jul 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Antilock braking system and HCU failed. Causing loss of antilock brakes and cruise control. M multiple warning lamps flash on my dash intermittently. My truck is now unsafe to drive due to lack of proper braking. This issue has been both confirmed by the dealer and an independent mechanic. Part is backorder due to numerous vehicle having this issue> recently the availability of the part has now changed to February of 2024.
Corrective Action:
Antilock braking system and HCU failed. Causing loss of antilock brakes and cruise control. M multiple warning lamps flash on my dash intermittently. My truck is now unsafe to drive due to lack of proper braking. This issue has been both confirmed by the dealer and an independent mechanic. Part is backorder due to numerous vehicle having this issue> recently the availability of the part has now changed to February of 2024.
Additional Notes:
Antilock braking system and HCU failed. Causing loss of antilock brakes and cruise control. M multiple warning lamps flash on my dash intermittently. My truck is now unsafe to drive due to lack of proper braking. This issue has been both confirmed by the dealer and an independent mechanic. Part is backorder due to numerous vehicle having this issue> recently the availability of the part has now changed to February of 2024.
Mfg Campaign: 11533165
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS module and pump failed at 65k miles. Lost braking performance and stability control. Confirmed by ram dealership. Parts are on nationwide back order.
Corrective Action:
ABS module and pump failed at 65k miles. Lost braking performance and stability control. Confirmed by ram dealership. Parts are on nationwide back order.
Additional Notes:
ABS module and pump failed at 65k miles. Lost braking performance and stability control. Confirmed by ram dealership. Parts are on nationwide back order.
Mfg Campaign: 11533185
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Electric Braking System Failure
Corrective Action:
ABS and Electric Braking System Failure
Additional Notes:
ABS and Electric Braking System Failure
Mfg Campaign: 11533351
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light comes on frequently and disables the ABS and cruise control. I dings each time and does so frequently when I hit a bumpy road. Ram says the parts are back ordered and none are available. This should be a recall due to the anti skid control not working properly.
Corrective Action:
ABS light comes on frequently and disables the ABS and cruise control. I dings each time and does so frequently when I hit a bumpy road. Ram says the parts are back ordered and none are available. This should be a recall due to the anti skid control not working properly.
Additional Notes:
ABS light comes on frequently and disables the ABS and cruise control. I dings each time and does so frequently when I hit a bumpy road. Ram says the parts are back ordered and none are available. This should be a recall due to the anti skid control not working properly.
Mfg Campaign: 11533041
Recall Date: Jul 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the road, and the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ACU, but the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the road, and the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ACU, but the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the road, and the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ACU, but the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
Mfg Campaign: 11533081
Recall Date: Jul 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 RAM 2500 6.7l service abs system and service electronic braking system warnings on dash. Took vehicle to mechanic shop and scan showed code C0020-01. Symptom/Vehicle issuse: C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. Replacing the HCU and ABS Module seems to be the fix. I bought the truck as a hauler for 5th wheel camper and do to abs and traction control failure it can be extremely dangerous to drive.
Corrective Action:
2018 RAM 2500 6.7l service abs system and service electronic braking system warnings on dash. Took vehicle to mechanic shop and scan showed code C0020-01. Symptom/Vehicle issuse: C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. Replacing the HCU and ABS Module seems to be the fix. I bought the truck as a hauler for 5th wheel camper and do to abs and traction control failure it can be extremely dangerous to drive.
Additional Notes:
2018 RAM 2500 6.7l service abs system and service electronic braking system warnings on dash. Took vehicle to mechanic shop and scan showed code C0020-01. Symptom/Vehicle issuse: C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. Replacing the HCU and ABS Module seems to be the fix. I bought the truck as a hauler for 5th wheel camper and do to abs and traction control failure it can be extremely dangerous to drive.
Mfg Campaign: 11533088
Recall Date: Jul 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
2018 RAM 2500 6.7l service abs system and service electronic braking system warnings on dash. Took vehicle to mechanic shop and scan showed code C0020-01. Symptom/Vehicle issuse: C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. Replacing the HCU and ABS Module seems to be the fix. I bought the truck as a hauler for 5th wheel camper and do to abs and traction control failure it can be extremely dangerous to drive.
Corrective Action:
2018 RAM 2500 6.7l service abs system and service electronic braking system warnings on dash. Took vehicle to mechanic shop and scan showed code C0020-01. Symptom/Vehicle issuse: C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. Replacing the HCU and ABS Module seems to be the fix. I bought the truck as a hauler for 5th wheel camper and do to abs and traction control failure it can be extremely dangerous to drive.
Additional Notes:
2018 RAM 2500 6.7l service abs system and service electronic braking system warnings on dash. Took vehicle to mechanic shop and scan showed code C0020-01. Symptom/Vehicle issuse: C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. Replacing the HCU and ABS Module seems to be the fix. I bought the truck as a hauler for 5th wheel camper and do to abs and traction control failure it can be extremely dangerous to drive.
Mfg Campaign: 11533088
Recall Date: Jul 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving, hit 40,5xx miles and ABS and traction control light was flickering on and off. Kept getting warnings to service ABS and Electronic Brake System. After 25 miles of on and off flickering and chimes which were extremely distracting, it turned on and stayed on permanently. I do not have ABS, Traction control or cruise control. This is a known issue with the 2017/2018 models, and Mopar does not cover it even though it should be a recall. Thousands of people are having this issue, and dumping thousands into it all for it to just break again in 10/20k miles. The ABS modules are complete junk
Corrective Action:
Driving, hit 40,5xx miles and ABS and traction control light was flickering on and off. Kept getting warnings to service ABS and Electronic Brake System. After 25 miles of on and off flickering and chimes which were extremely distracting, it turned on and stayed on permanently. I do not have ABS, Traction control or cruise control. This is a known issue with the 2017/2018 models, and Mopar does not cover it even though it should be a recall. Thousands of people are having this issue, and dumping thousands into it all for it to just break again in 10/20k miles. The ABS modules are complete junk
Additional Notes:
Driving, hit 40,5xx miles and ABS and traction control light was flickering on and off. Kept getting warnings to service ABS and Electronic Brake System. After 25 miles of on and off flickering and chimes which were extremely distracting, it turned on and stayed on permanently. I do not have ABS, Traction control or cruise control. This is a known issue with the 2017/2018 models, and Mopar does not cover it even though it should be a recall. Thousands of people are having this issue, and dumping thousands into it all for it to just break again in 10/20k miles. The ABS modules are complete junk
Mfg Campaign: 11532782
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving, hit 40,5xx miles and ABS and traction control light was flickering on and off. Kept getting warnings to service ABS and Electronic Brake System. After 25 miles of on and off flickering and chimes which were extremely distracting, it turned on and stayed on permanently. I do not have ABS, Traction control or cruise control. This is a known issue with the 2017/2018 models, and Mopar does not cover it even though it should be a recall. Thousands of people are having this issue, and dumping thousands into it all for it to just break again in 10/20k miles. The ABS modules are complete junk
Corrective Action:
Driving, hit 40,5xx miles and ABS and traction control light was flickering on and off. Kept getting warnings to service ABS and Electronic Brake System. After 25 miles of on and off flickering and chimes which were extremely distracting, it turned on and stayed on permanently. I do not have ABS, Traction control or cruise control. This is a known issue with the 2017/2018 models, and Mopar does not cover it even though it should be a recall. Thousands of people are having this issue, and dumping thousands into it all for it to just break again in 10/20k miles. The ABS modules are complete junk
Additional Notes:
Driving, hit 40,5xx miles and ABS and traction control light was flickering on and off. Kept getting warnings to service ABS and Electronic Brake System. After 25 miles of on and off flickering and chimes which were extremely distracting, it turned on and stayed on permanently. I do not have ABS, Traction control or cruise control. This is a known issue with the 2017/2018 models, and Mopar does not cover it even though it should be a recall. Thousands of people are having this issue, and dumping thousands into it all for it to just break again in 10/20k miles. The ABS modules are complete junk
Mfg Campaign: 11532782
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle: 2018 Ram 2500, mileage 35171. Beginning in April 2023 the ABS and Traction control dash lights would intermittently flash while sounding an alarm. The message on the dash states "Service Anti-lock Braking System" and "Service Electronic Braking System." This creates the issue of losing ABS and traction control while disabling cruise control. As time progressed it would become more frequent and would more prominent during extremely humid or rainy weather. First call to dealership was told "We can only diagnose IF the vehicle is demonstrating the issue." At that time I indicated to the service tech that there are numerous national forums with the exact same issue. Truck was brought to dealership for official diagnosis: $179.00 diagnosis fee; $411.70 Labor to remove and replace HCM; $262.00 HCU (Part # 68143491AA); 447.50 labor to remove and replace ABS Module; and $388.00 ABS Module (Part # 68347098AB). Service tech advised me that all parts are on back order and I could possibly be without the truck until mid/end of August. This is an issue the manufacturer should be obligated to correct.
Corrective Action:
Vehicle: 2018 Ram 2500, mileage 35171. Beginning in April 2023 the ABS and Traction control dash lights would intermittently flash while sounding an alarm. The message on the dash states "Service Anti-lock Braking System" and "Service Electronic Braking System." This creates the issue of losing ABS and traction control while disabling cruise control. As time progressed it would become more frequent and would more prominent during extremely humid or rainy weather. First call to dealership was told "We can only diagnose IF the vehicle is demonstrating the issue." At that time I indicated to the service tech that there are numerous national forums with the exact same issue. Truck was brought to dealership for official diagnosis: $179.00 diagnosis fee; $411.70 Labor to remove and replace HCM; $262.00 HCU (Part # 68143491AA); 447.50 labor to remove and replace ABS Module; and $388.00 ABS Module (Part # 68347098AB). Service tech advised me that all parts are on back order and I could possibly be without the truck until mid/end of August. This is an issue the manufacturer should be obligated to correct.
Additional Notes:
Vehicle: 2018 Ram 2500, mileage 35171. Beginning in April 2023 the ABS and Traction control dash lights would intermittently flash while sounding an alarm. The message on the dash states "Service Anti-lock Braking System" and "Service Electronic Braking System." This creates the issue of losing ABS and traction control while disabling cruise control. As time progressed it would become more frequent and would more prominent during extremely humid or rainy weather. First call to dealership was told "We can only diagnose IF the vehicle is demonstrating the issue." At that time I indicated to the service tech that there are numerous national forums with the exact same issue. Truck was brought to dealership for official diagnosis: $179.00 diagnosis fee; $411.70 Labor to remove and replace HCM; $262.00 HCU (Part # 68143491AA); 447.50 labor to remove and replace ABS Module; and $388.00 ABS Module (Part # 68347098AB). Service tech advised me that all parts are on back order and I could possibly be without the truck until mid/end of August. This is an issue the manufacturer should be obligated to correct.
Mfg Campaign: 11532813
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle: 2018 Ram 2500, mileage 35171. Beginning in April 2023 the ABS and Traction control dash lights would intermittently flash while sounding an alarm. The message on the dash states "Service Anti-lock Braking System" and "Service Electronic Braking System." This creates the issue of losing ABS and traction control while disabling cruise control. As time progressed it would become more frequent and would more prominent during extremely humid or rainy weather. First call to dealership was told "We can only diagnose IF the vehicle is demonstrating the issue." At that time I indicated to the service tech that there are numerous national forums with the exact same issue. Truck was brought to dealership for official diagnosis: $179.00 diagnosis fee; $411.70 Labor to remove and replace HCM; $262.00 HCU (Part # 68143491AA); 447.50 labor to remove and replace ABS Module; and $388.00 ABS Module (Part # 68347098AB). Service tech advised me that all parts are on back order and I could possibly be without the truck until mid/end of August. This is an issue the manufacturer should be obligated to correct.
Corrective Action:
Vehicle: 2018 Ram 2500, mileage 35171. Beginning in April 2023 the ABS and Traction control dash lights would intermittently flash while sounding an alarm. The message on the dash states "Service Anti-lock Braking System" and "Service Electronic Braking System." This creates the issue of losing ABS and traction control while disabling cruise control. As time progressed it would become more frequent and would more prominent during extremely humid or rainy weather. First call to dealership was told "We can only diagnose IF the vehicle is demonstrating the issue." At that time I indicated to the service tech that there are numerous national forums with the exact same issue. Truck was brought to dealership for official diagnosis: $179.00 diagnosis fee; $411.70 Labor to remove and replace HCM; $262.00 HCU (Part # 68143491AA); 447.50 labor to remove and replace ABS Module; and $388.00 ABS Module (Part # 68347098AB). Service tech advised me that all parts are on back order and I could possibly be without the truck until mid/end of August. This is an issue the manufacturer should be obligated to correct.
Additional Notes:
Vehicle: 2018 Ram 2500, mileage 35171. Beginning in April 2023 the ABS and Traction control dash lights would intermittently flash while sounding an alarm. The message on the dash states "Service Anti-lock Braking System" and "Service Electronic Braking System." This creates the issue of losing ABS and traction control while disabling cruise control. As time progressed it would become more frequent and would more prominent during extremely humid or rainy weather. First call to dealership was told "We can only diagnose IF the vehicle is demonstrating the issue." At that time I indicated to the service tech that there are numerous national forums with the exact same issue. Truck was brought to dealership for official diagnosis: $179.00 diagnosis fee; $411.70 Labor to remove and replace HCM; $262.00 HCU (Part # 68143491AA); 447.50 labor to remove and replace ABS Module; and $388.00 ABS Module (Part # 68347098AB). Service tech advised me that all parts are on back order and I could possibly be without the truck until mid/end of August. This is an issue the manufacturer should be obligated to correct.
Mfg Campaign: 11532813
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hello, I have been having issues with my 2018 Ram 2500. The Service Traction Control and ABS lights on the dash have been flashing on and off constantly. Along with no Cruise Control when this happens. This has been going on now for about 3500 miles. I am still driving the vehicle due to being my only work truck. I have been doing some research along with talking to the Ram Service Departments and have noticed that this is a very large safety problem that is highly known about that is not being taken care of. Even the service manager I had spoken with is amazed that this has not been a recall. This should most definitely be a recall and should be taken care of before more people get injured or killed.
Corrective Action:
Hello, I have been having issues with my 2018 Ram 2500. The Service Traction Control and ABS lights on the dash have been flashing on and off constantly. Along with no Cruise Control when this happens. This has been going on now for about 3500 miles. I am still driving the vehicle due to being my only work truck. I have been doing some research along with talking to the Ram Service Departments and have noticed that this is a very large safety problem that is highly known about that is not being taken care of. Even the service manager I had spoken with is amazed that this has not been a recall. This should most definitely be a recall and should be taken care of before more people get injured or killed.
Additional Notes:
Hello, I have been having issues with my 2018 Ram 2500. The Service Traction Control and ABS lights on the dash have been flashing on and off constantly. Along with no Cruise Control when this happens. This has been going on now for about 3500 miles. I am still driving the vehicle due to being my only work truck. I have been doing some research along with talking to the Ram Service Departments and have noticed that this is a very large safety problem that is highly known about that is not being taken care of. Even the service manager I had spoken with is amazed that this has not been a recall. This should most definitely be a recall and should be taken care of before more people get injured or killed.
Mfg Campaign: 11532872
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hello, I have been having issues with my 2018 Ram 2500. The Service Traction Control and ABS lights on the dash have been flashing on and off constantly. Along with no Cruise Control when this happens. This has been going on now for about 3500 miles. I am still driving the vehicle due to being my only work truck. I have been doing some research along with talking to the Ram Service Departments and have noticed that this is a very large safety problem that is highly known about that is not being taken care of. Even the service manager I had spoken with is amazed that this has not been a recall. This should most definitely be a recall and should be taken care of before more people get injured or killed.
Corrective Action:
Hello, I have been having issues with my 2018 Ram 2500. The Service Traction Control and ABS lights on the dash have been flashing on and off constantly. Along with no Cruise Control when this happens. This has been going on now for about 3500 miles. I am still driving the vehicle due to being my only work truck. I have been doing some research along with talking to the Ram Service Departments and have noticed that this is a very large safety problem that is highly known about that is not being taken care of. Even the service manager I had spoken with is amazed that this has not been a recall. This should most definitely be a recall and should be taken care of before more people get injured or killed.
Additional Notes:
Hello, I have been having issues with my 2018 Ram 2500. The Service Traction Control and ABS lights on the dash have been flashing on and off constantly. Along with no Cruise Control when this happens. This has been going on now for about 3500 miles. I am still driving the vehicle due to being my only work truck. I have been doing some research along with talking to the Ram Service Departments and have noticed that this is a very large safety problem that is highly known about that is not being taken care of. Even the service manager I had spoken with is amazed that this has not been a recall. This should most definitely be a recall and should be taken care of before more people get injured or killed.
Mfg Campaign: 11532872
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Hello, I have been having issues with my 2018 Ram 2500. The Service Traction Control and ABS lights on the dash have been flashing on and off constantly. Along with no Cruise Control when this happens. This has been going on now for about 3500 miles. I am still driving the vehicle due to being my only work truck. I have been doing some research along with talking to the Ram Service Departments and have noticed that this is a very large safety problem that is highly known about that is not being taken care of. Even the service manager I had spoken with is amazed that this has not been a recall. This should most definitely be a recall and should be taken care of before more people get injured or killed.
Corrective Action:
Hello, I have been having issues with my 2018 Ram 2500. The Service Traction Control and ABS lights on the dash have been flashing on and off constantly. Along with no Cruise Control when this happens. This has been going on now for about 3500 miles. I am still driving the vehicle due to being my only work truck. I have been doing some research along with talking to the Ram Service Departments and have noticed that this is a very large safety problem that is highly known about that is not being taken care of. Even the service manager I had spoken with is amazed that this has not been a recall. This should most definitely be a recall and should be taken care of before more people get injured or killed.
Additional Notes:
Hello, I have been having issues with my 2018 Ram 2500. The Service Traction Control and ABS lights on the dash have been flashing on and off constantly. Along with no Cruise Control when this happens. This has been going on now for about 3500 miles. I am still driving the vehicle due to being my only work truck. I have been doing some research along with talking to the Ram Service Departments and have noticed that this is a very large safety problem that is highly known about that is not being taken care of. Even the service manager I had spoken with is amazed that this has not been a recall. This should most definitely be a recall and should be taken care of before more people get injured or killed.
Mfg Campaign: 11532872
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving my truck home from Wyoming and my ABS and Traction control lights started to go on the Fritz which caused me to lose cruise control while pulling my camper trailer that weighs 10k pounds with my family in the vehicle.
Corrective Action:
I was driving my truck home from Wyoming and my ABS and Traction control lights started to go on the Fritz which caused me to lose cruise control while pulling my camper trailer that weighs 10k pounds with my family in the vehicle.
Additional Notes:
I was driving my truck home from Wyoming and my ABS and Traction control lights started to go on the Fritz which caused me to lose cruise control while pulling my camper trailer that weighs 10k pounds with my family in the vehicle.
Mfg Campaign: 11532540
Recall Date: Jul 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS and traction control lights are staying on and the truck only has 8,200
Corrective Action:
The ABS and traction control lights are staying on and the truck only has 8,200
Additional Notes:
The ABS and traction control lights are staying on and the truck only has 8,200
Mfg Campaign: 11532429
Recall Date: Jul 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
57,XXX miles on truck. 11 months out of full warranty. HCU and ABS unit failing at random times during normal driving conditions. Keeps throwing service abs, and service electronic brake controller. On off, on off, on off non stop, constantly the whole time truck is being driven its almost undeliverable. ABS unusable stability control not available traction control not available
Corrective Action:
57,XXX miles on truck. 11 months out of full warranty. HCU and ABS unit failing at random times during normal driving conditions. Keeps throwing service abs, and service electronic brake controller. On off, on off, on off non stop, constantly the whole time truck is being driven its almost undeliverable. ABS unusable stability control not available traction control not available
Additional Notes:
57,XXX miles on truck. 11 months out of full warranty. HCU and ABS unit failing at random times during normal driving conditions. Keeps throwing service abs, and service electronic brake controller. On off, on off, on off non stop, constantly the whole time truck is being driven its almost undeliverable. ABS unusable stability control not available traction control not available
Mfg Campaign: 11532514
Recall Date: Jul 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS service light keeps intermittently coming on and then off. Sometimes days go by without coming on. The all of sudden it comes on. Brakes feel like they are working but brake pedal seems soft. This is a safety issue. Vehicle is awaiting dealer inspection.
Corrective Action:
My ABS service light keeps intermittently coming on and then off. Sometimes days go by without coming on. The all of sudden it comes on. Brakes feel like they are working but brake pedal seems soft. This is a safety issue. Vehicle is awaiting dealer inspection.
Additional Notes:
My ABS service light keeps intermittently coming on and then off. Sometimes days go by without coming on. The all of sudden it comes on. Brakes feel like they are working but brake pedal seems soft. This is a safety issue. Vehicle is awaiting dealer inspection.
Mfg Campaign: 11532518
Recall Date: Jul 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hydraulic control unit has failed on the ABS system at 50k miles causing breaks to lock up when wet or heavy load also loss of traction control. Tried to get fixed immediately in April 2023 but was told no stock by dealer and still waiting. I feel that the truck is unsafe to drive but I have no options to have it fixed. I had a previous repair done at he dealer with the same issues at 15k miles while under warranty.
Corrective Action:
Hydraulic control unit has failed on the ABS system at 50k miles causing breaks to lock up when wet or heavy load also loss of traction control. Tried to get fixed immediately in April 2023 but was told no stock by dealer and still waiting. I feel that the truck is unsafe to drive but I have no options to have it fixed. I had a previous repair done at he dealer with the same issues at 15k miles while under warranty.
Additional Notes:
Hydraulic control unit has failed on the ABS system at 50k miles causing breaks to lock up when wet or heavy load also loss of traction control. Tried to get fixed immediately in April 2023 but was told no stock by dealer and still waiting. I feel that the truck is unsafe to drive but I have no options to have it fixed. I had a previous repair done at he dealer with the same issues at 15k miles while under warranty.
Mfg Campaign: 11532241
Recall Date: Jul 14, 2023
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