Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My and many other Ram 2500s have a TRACTION CONTROL & ABS unit failures. (HYDRAULIC CONTROL UNIT) Dealerships across the country have no replacement parts and if they do, it cost upwards of $1,000 and in a lot of cases it will fail again. For the safety of our roadways, Ram needs to be put out a recall for this failure.
Corrective Action:
My and many other Ram 2500s have a TRACTION CONTROL & ABS unit failures. (HYDRAULIC CONTROL UNIT) Dealerships across the country have no replacement parts and if they do, it cost upwards of $1,000 and in a lot of cases it will fail again. For the safety of our roadways, Ram needs to be put out a recall for this failure.
Additional Notes:
My and many other Ram 2500s have a TRACTION CONTROL & ABS unit failures. (HYDRAULIC CONTROL UNIT) Dealerships across the country have no replacement parts and if they do, it cost upwards of $1,000 and in a lot of cases it will fail again. For the safety of our roadways, Ram needs to be put out a recall for this failure.
Mfg Campaign: 11530612
Recall Date: Jul 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS control Module 68347098AB Electronic stability control unit- abs module 68143491AB Truck only has 78k miles on it and these have failed. after doing research it is a common problem in these trucks but have not been recalled. This is a $1,200 fix and the part is on back order for months due to the issue of it failing.
Corrective Action:
ABS control Module 68347098AB Electronic stability control unit- abs module 68143491AB Truck only has 78k miles on it and these have failed. after doing research it is a common problem in these trucks but have not been recalled. This is a $1,200 fix and the part is on back order for months due to the issue of it failing.
Additional Notes:
ABS control Module 68347098AB Electronic stability control unit- abs module 68143491AB Truck only has 78k miles on it and these have failed. after doing research it is a common problem in these trucks but have not been recalled. This is a $1,200 fix and the part is on back order for months due to the issue of it failing.
Mfg Campaign: 11530773
Recall Date: Jul 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Ebs light comes on and I lose traction control and cruise control. Happens more often when humid and/or raining . When I use brakes when warning Iight is on brakes lock up -especially in the wet
Corrective Action:
Ebs light comes on and I lose traction control and cruise control. Happens more often when humid and/or raining . When I use brakes when warning Iight is on brakes lock up -especially in the wet
Additional Notes:
Ebs light comes on and I lose traction control and cruise control. Happens more often when humid and/or raining . When I use brakes when warning Iight is on brakes lock up -especially in the wet
Mfg Campaign: 11530367
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Ebs light comes on and I lose traction control and cruise control. Happens more often when humid and/or raining . When I use brakes when warning Iight is on brakes lock up -especially in the wet
Corrective Action:
Ebs light comes on and I lose traction control and cruise control. Happens more often when humid and/or raining . When I use brakes when warning Iight is on brakes lock up -especially in the wet
Additional Notes:
Ebs light comes on and I lose traction control and cruise control. Happens more often when humid and/or raining . When I use brakes when warning Iight is on brakes lock up -especially in the wet
Mfg Campaign: 11530367
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the traction control warning light and service ABS message was displayed. The contact also stated that there was an audible warning chime heard while warning lights remained illuminated. The dealer was notified of the failure. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the traction control warning light and service ABS message was displayed. The contact also stated that there was an audible warning chime heard while warning lights remained illuminated. The dealer was notified of the failure. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the traction control warning light and service ABS message was displayed. The contact also stated that there was an audible warning chime heard while warning lights remained illuminated. The dealer was notified of the failure. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
Mfg Campaign: 11530377
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is the second time the antilock brake control module has failed and this truck has less than 75k miles on it. The warning lights constantly come on and off and if I needed to brake I am not sure that my antilock brake system would work.
Corrective Action:
This is the second time the antilock brake control module has failed and this truck has less than 75k miles on it. The warning lights constantly come on and off and if I needed to brake I am not sure that my antilock brake system would work.
Additional Notes:
This is the second time the antilock brake control module has failed and this truck has less than 75k miles on it. The warning lights constantly come on and off and if I needed to brake I am not sure that my antilock brake system would work.
Mfg Campaign: 11530406
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This is the second time the antilock brake control module has failed and this truck has less than 75k miles on it. The warning lights constantly come on and off and if I needed to brake I am not sure that my antilock brake system would work.
Corrective Action:
This is the second time the antilock brake control module has failed and this truck has less than 75k miles on it. The warning lights constantly come on and off and if I needed to brake I am not sure that my antilock brake system would work.
Additional Notes:
This is the second time the antilock brake control module has failed and this truck has less than 75k miles on it. The warning lights constantly come on and off and if I needed to brake I am not sure that my antilock brake system would work.
Mfg Campaign: 11530406
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck has 67,000 miles and is currently at the dealership for the 3rd time with hydraulic control unit and antilock brake system modules needing to be replaced. Service ABS and service electronic braking system lights constantly blink and alarm is chiming. Dealership says part is on backorder with no ETA.
Corrective Action:
Truck has 67,000 miles and is currently at the dealership for the 3rd time with hydraulic control unit and antilock brake system modules needing to be replaced. Service ABS and service electronic braking system lights constantly blink and alarm is chiming. Dealership says part is on backorder with no ETA.
Additional Notes:
Truck has 67,000 miles and is currently at the dealership for the 3rd time with hydraulic control unit and antilock brake system modules needing to be replaced. Service ABS and service electronic braking system lights constantly blink and alarm is chiming. Dealership says part is on backorder with no ETA.
Mfg Campaign: 11530464
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck has 67,000 miles and is currently at the dealership for the 3rd time with hydraulic control unit and antilock brake system modules needing to be replaced. Service ABS and service electronic braking system lights constantly blink and alarm is chiming. Dealership says part is on backorder with no ETA.
Corrective Action:
Truck has 67,000 miles and is currently at the dealership for the 3rd time with hydraulic control unit and antilock brake system modules needing to be replaced. Service ABS and service electronic braking system lights constantly blink and alarm is chiming. Dealership says part is on backorder with no ETA.
Additional Notes:
Truck has 67,000 miles and is currently at the dealership for the 3rd time with hydraulic control unit and antilock brake system modules needing to be replaced. Service ABS and service electronic braking system lights constantly blink and alarm is chiming. Dealership says part is on backorder with no ETA.
Mfg Campaign: 11530464
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs and traction control
Corrective Action:
Abs and traction control
Additional Notes:
Abs and traction control
Mfg Campaign: 11530517
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS system has gone out two times since I’ve had the truck. I’m original owner of The 2018. Repaired once under warranty and now at my cost. I feel it’s unusual and unsafe for this to happen in only 80,000 miles
Corrective Action:
My ABS system has gone out two times since I’ve had the truck. I’m original owner of The 2018. Repaired once under warranty and now at my cost. I feel it’s unusual and unsafe for this to happen in only 80,000 miles
Additional Notes:
My ABS system has gone out two times since I’ve had the truck. I’m original owner of The 2018. Repaired once under warranty and now at my cost. I feel it’s unusual and unsafe for this to happen in only 80,000 miles
Mfg Campaign: 11530276
Recall Date: Jul 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS control module and Pump issues cause intermittent braking problems.
Corrective Action:
ABS control module and Pump issues cause intermittent braking problems.
Additional Notes:
ABS control module and Pump issues cause intermittent braking problems.
Mfg Campaign: 11530281
Recall Date: Jul 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I recently have had continuing ABS SERVICE WARNINGS LIGHTS and bells on my dash while driving. I took it to my local garage and they confirmed that the ABS MODULE is defective and needs replaced! No parts available at this time and is . on BACK ORDER. THIS IS A LARGE SCALE PROBLEM. I am now very concerned with driving my truck. AND WILL COST $1000 to repair if and when they can get the parts??
Corrective Action:
I recently have had continuing ABS SERVICE WARNINGS LIGHTS and bells on my dash while driving. I took it to my local garage and they confirmed that the ABS MODULE is defective and needs replaced! No parts available at this time and is . on BACK ORDER. THIS IS A LARGE SCALE PROBLEM. I am now very concerned with driving my truck. AND WILL COST $1000 to repair if and when they can get the parts??
Additional Notes:
I recently have had continuing ABS SERVICE WARNINGS LIGHTS and bells on my dash while driving. I took it to my local garage and they confirmed that the ABS MODULE is defective and needs replaced! No parts available at this time and is . on BACK ORDER. THIS IS A LARGE SCALE PROBLEM. I am now very concerned with driving my truck. AND WILL COST $1000 to repair if and when they can get the parts??
Mfg Campaign: 11530060
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at slow speeds, the ABS warning light illuminated. The vehicle was taken to a dealer and the ABS module was replaced. Since the initial repair, the part had failed an additional three times. After the recent failure, the contact was informed that the part to repair the ABS module was on backorder. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at slow speeds, the ABS warning light illuminated. The vehicle was taken to a dealer and the ABS module was replaced. Since the initial repair, the part had failed an additional three times. After the recent failure, the contact was informed that the part to repair the ABS module was on backorder. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at slow speeds, the ABS warning light illuminated. The vehicle was taken to a dealer and the ABS module was replaced. Since the initial repair, the part had failed an additional three times. After the recent failure, the contact was informed that the part to repair the ABS module was on backorder. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 30,000.
Mfg Campaign: 11530110
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at slow speeds, the ABS warning light illuminated. The vehicle was taken to a dealer and the ABS module was replaced. Since the initial repair, the part had failed an additional three times. After the recent failure, the contact was informed that the part to repair the ABS module was on backorder. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at slow speeds, the ABS warning light illuminated. The vehicle was taken to a dealer and the ABS module was replaced. Since the initial repair, the part had failed an additional three times. After the recent failure, the contact was informed that the part to repair the ABS module was on backorder. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at slow speeds, the ABS warning light illuminated. The vehicle was taken to a dealer and the ABS module was replaced. Since the initial repair, the part had failed an additional three times. After the recent failure, the contact was informed that the part to repair the ABS module was on backorder. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 30,000.
Mfg Campaign: 11530110
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Multiple intermittent warnings for "Sevice Anti-Lock Brakes" and "Service Electronic Brake System". Code C0020-01 for General electrical failure/ABS Pump motor control failure. Warnings seem to occur randomly while driving. Sometimes dozens of times within just a few miles driving. When warnings are present, traction control and cruise control are not available. I am unsure that the anti-lock braking feature will work if needed. Vehicle had ~ 40,000 miles when issue began. Spoke with local dealership. They stated they are aware of the issue and that no parts are available to fix the problems. All attempts to find available replacement parts online has shown all parts to be discontinued or back-ordered with no estimated arrival time for new parts.
Corrective Action:
Multiple intermittent warnings for "Sevice Anti-Lock Brakes" and "Service Electronic Brake System". Code C0020-01 for General electrical failure/ABS Pump motor control failure. Warnings seem to occur randomly while driving. Sometimes dozens of times within just a few miles driving. When warnings are present, traction control and cruise control are not available. I am unsure that the anti-lock braking feature will work if needed. Vehicle had ~ 40,000 miles when issue began. Spoke with local dealership. They stated they are aware of the issue and that no parts are available to fix the problems. All attempts to find available replacement parts online has shown all parts to be discontinued or back-ordered with no estimated arrival time for new parts.
Additional Notes:
Multiple intermittent warnings for "Sevice Anti-Lock Brakes" and "Service Electronic Brake System". Code C0020-01 for General electrical failure/ABS Pump motor control failure. Warnings seem to occur randomly while driving. Sometimes dozens of times within just a few miles driving. When warnings are present, traction control and cruise control are not available. I am unsure that the anti-lock braking feature will work if needed. Vehicle had ~ 40,000 miles when issue began. Spoke with local dealership. They stated they are aware of the issue and that no parts are available to fix the problems. All attempts to find available replacement parts online has shown all parts to be discontinued or back-ordered with no estimated arrival time for new parts.
Mfg Campaign: 11530237
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When I bought the truck in July of 2022 I worked out of state so I went home (Alabama) to pick it up and on my way back to Indiana (where I was working at the time) and the truck shuts off so I took it to the dealership the following Monday and they told me there was nothing wrong with the truck when they diagnosed it which cost me 300 dollars so I drove it back home and took it to another dealership and they said the same thing So I finally got it into a place that would fix it and it was the egr and the radio that had caused it to shut off but the dealership told me they couldn’t get the parts in to fix the other thing so I would have to wait so I’ve waited 4 months and been to 6 different dealerships since then and they’ve told me that the egr is going out once again and my abs braking module is not any good but none of them can seem to fix it they all tell me that it’s going to be in the shop for at least 3 months but I haven’t gotten a call back from them when I leave and they tell me there going to order it
Corrective Action:
When I bought the truck in July of 2022 I worked out of state so I went home (Alabama) to pick it up and on my way back to Indiana (where I was working at the time) and the truck shuts off so I took it to the dealership the following Monday and they told me there was nothing wrong with the truck when they diagnosed it which cost me 300 dollars so I drove it back home and took it to another dealership and they said the same thing So I finally got it into a place that would fix it and it was the egr and the radio that had caused it to shut off but the dealership told me they couldn’t get the parts in to fix the other thing so I would have to wait so I’ve waited 4 months and been to 6 different dealerships since then and they’ve told me that the egr is going out once again and my abs braking module is not any good but none of them can seem to fix it they all tell me that it’s going to be in the shop for at least 3 months but I haven’t gotten a call back from them when I leave and they tell me there going to order it
Additional Notes:
When I bought the truck in July of 2022 I worked out of state so I went home (Alabama) to pick it up and on my way back to Indiana (where I was working at the time) and the truck shuts off so I took it to the dealership the following Monday and they told me there was nothing wrong with the truck when they diagnosed it which cost me 300 dollars so I drove it back home and took it to another dealership and they said the same thing So I finally got it into a place that would fix it and it was the egr and the radio that had caused it to shut off but the dealership told me they couldn’t get the parts in to fix the other thing so I would have to wait so I’ve waited 4 months and been to 6 different dealerships since then and they’ve told me that the egr is going out once again and my abs braking module is not any good but none of them can seem to fix it they all tell me that it’s going to be in the shop for at least 3 months but I haven’t gotten a call back from them when I leave and they tell me there going to order it
Mfg Campaign: 11530256
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When I bought the truck in July of 2022 I worked out of state so I went home (Alabama) to pick it up and on my way back to Indiana (where I was working at the time) and the truck shuts off so I took it to the dealership the following Monday and they told me there was nothing wrong with the truck when they diagnosed it which cost me 300 dollars so I drove it back home and took it to another dealership and they said the same thing So I finally got it into a place that would fix it and it was the egr and the radio that had caused it to shut off but the dealership told me they couldn’t get the parts in to fix the other thing so I would have to wait so I’ve waited 4 months and been to 6 different dealerships since then and they’ve told me that the egr is going out once again and my abs braking module is not any good but none of them can seem to fix it they all tell me that it’s going to be in the shop for at least 3 months but I haven’t gotten a call back from them when I leave and they tell me there going to order it
Corrective Action:
When I bought the truck in July of 2022 I worked out of state so I went home (Alabama) to pick it up and on my way back to Indiana (where I was working at the time) and the truck shuts off so I took it to the dealership the following Monday and they told me there was nothing wrong with the truck when they diagnosed it which cost me 300 dollars so I drove it back home and took it to another dealership and they said the same thing So I finally got it into a place that would fix it and it was the egr and the radio that had caused it to shut off but the dealership told me they couldn’t get the parts in to fix the other thing so I would have to wait so I’ve waited 4 months and been to 6 different dealerships since then and they’ve told me that the egr is going out once again and my abs braking module is not any good but none of them can seem to fix it they all tell me that it’s going to be in the shop for at least 3 months but I haven’t gotten a call back from them when I leave and they tell me there going to order it
Additional Notes:
When I bought the truck in July of 2022 I worked out of state so I went home (Alabama) to pick it up and on my way back to Indiana (where I was working at the time) and the truck shuts off so I took it to the dealership the following Monday and they told me there was nothing wrong with the truck when they diagnosed it which cost me 300 dollars so I drove it back home and took it to another dealership and they said the same thing So I finally got it into a place that would fix it and it was the egr and the radio that had caused it to shut off but the dealership told me they couldn’t get the parts in to fix the other thing so I would have to wait so I’ve waited 4 months and been to 6 different dealerships since then and they’ve told me that the egr is going out once again and my abs braking module is not any good but none of them can seem to fix it they all tell me that it’s going to be in the shop for at least 3 months but I haven’t gotten a call back from them when I leave and they tell me there going to order it
Mfg Campaign: 11530256
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When I bought the truck in July of 2022 I worked out of state so I went home (Alabama) to pick it up and on my way back to Indiana (where I was working at the time) and the truck shuts off so I took it to the dealership the following Monday and they told me there was nothing wrong with the truck when they diagnosed it which cost me 300 dollars so I drove it back home and took it to another dealership and they said the same thing So I finally got it into a place that would fix it and it was the egr and the radio that had caused it to shut off but the dealership told me they couldn’t get the parts in to fix the other thing so I would have to wait so I’ve waited 4 months and been to 6 different dealerships since then and they’ve told me that the egr is going out once again and my abs braking module is not any good but none of them can seem to fix it they all tell me that it’s going to be in the shop for at least 3 months but I haven’t gotten a call back from them when I leave and they tell me there going to order it
Corrective Action:
When I bought the truck in July of 2022 I worked out of state so I went home (Alabama) to pick it up and on my way back to Indiana (where I was working at the time) and the truck shuts off so I took it to the dealership the following Monday and they told me there was nothing wrong with the truck when they diagnosed it which cost me 300 dollars so I drove it back home and took it to another dealership and they said the same thing So I finally got it into a place that would fix it and it was the egr and the radio that had caused it to shut off but the dealership told me they couldn’t get the parts in to fix the other thing so I would have to wait so I’ve waited 4 months and been to 6 different dealerships since then and they’ve told me that the egr is going out once again and my abs braking module is not any good but none of them can seem to fix it they all tell me that it’s going to be in the shop for at least 3 months but I haven’t gotten a call back from them when I leave and they tell me there going to order it
Additional Notes:
When I bought the truck in July of 2022 I worked out of state so I went home (Alabama) to pick it up and on my way back to Indiana (where I was working at the time) and the truck shuts off so I took it to the dealership the following Monday and they told me there was nothing wrong with the truck when they diagnosed it which cost me 300 dollars so I drove it back home and took it to another dealership and they said the same thing So I finally got it into a place that would fix it and it was the egr and the radio that had caused it to shut off but the dealership told me they couldn’t get the parts in to fix the other thing so I would have to wait so I’ve waited 4 months and been to 6 different dealerships since then and they’ve told me that the egr is going out once again and my abs braking module is not any good but none of them can seem to fix it they all tell me that it’s going to be in the shop for at least 3 months but I haven’t gotten a call back from them when I leave and they tell me there going to order it
Mfg Campaign: 11530256
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The components failing are the anti-lock hydraulic control unit and electronic anti-lock module. While the brakes work, the safety of the anti-lock system does not provide controlled emergency stopping. The Manufacturer is aware this is a common problem that has not been reliably rectified leaving drivers at risk of injury Warning messages began showing in June 2020 at approximately 29.5k miles. Research revealed this to be a common issue with the 2018 Ram 2500 and 3500 trucks. The local dealer confirmed the issue and noted it as a common problem. The faulty parts were replaced by the dealer under the factory warranty. The warning messages are showing again in June 2023 at approximately 74.5k miles. The local dealer who previously completed the repairs stated this problem has continued to be an issue and must be replaced again.
Corrective Action:
The components failing are the anti-lock hydraulic control unit and electronic anti-lock module. While the brakes work, the safety of the anti-lock system does not provide controlled emergency stopping. The Manufacturer is aware this is a common problem that has not been reliably rectified leaving drivers at risk of injury Warning messages began showing in June 2020 at approximately 29.5k miles. Research revealed this to be a common issue with the 2018 Ram 2500 and 3500 trucks. The local dealer confirmed the issue and noted it as a common problem. The faulty parts were replaced by the dealer under the factory warranty. The warning messages are showing again in June 2023 at approximately 74.5k miles. The local dealer who previously completed the repairs stated this problem has continued to be an issue and must be replaced again.
Additional Notes:
The components failing are the anti-lock hydraulic control unit and electronic anti-lock module. While the brakes work, the safety of the anti-lock system does not provide controlled emergency stopping. The Manufacturer is aware this is a common problem that has not been reliably rectified leaving drivers at risk of injury Warning messages began showing in June 2020 at approximately 29.5k miles. Research revealed this to be a common issue with the 2018 Ram 2500 and 3500 trucks. The local dealer confirmed the issue and noted it as a common problem. The faulty parts were replaced by the dealer under the factory warranty. The warning messages are showing again in June 2023 at approximately 74.5k miles. The local dealer who previously completed the repairs stated this problem has continued to be an issue and must be replaced again.
Mfg Campaign: 11530258
Recall Date: Jul 3, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury