Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Hard braking for a deer the abs ,traction light came on lost abs and lowbeam lights wile rainy and lost auto wipers
Corrective Action:
Hard braking for a deer the abs ,traction light came on lost abs and lowbeam lights wile rainy and lost auto wipers
Additional Notes:
Hard braking for a deer the abs ,traction light came on lost abs and lowbeam lights wile rainy and lost auto wipers
Mfg Campaign: 11528789
Recall Date: Jun 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
For a few weeks now, my truck has slowly begun to light up and ding, saying “service ABS” but going away. It started to ding continuously and then lit up saying service electronic braking system and ABS. Now I feel as if the only vehicle I own is not safe to drive. I have read the numerous complaints online stating they had the same issue and feel I got sold a lemon with known issues. I cannot knowingly transport my family in a vehicle that isn’t safe. I am a completely disabled veteran and bought this truck with the intention of it being a diesel engine that would last me. Unsure how to proceed.
Corrective Action:
For a few weeks now, my truck has slowly begun to light up and ding, saying “service ABS” but going away. It started to ding continuously and then lit up saying service electronic braking system and ABS. Now I feel as if the only vehicle I own is not safe to drive. I have read the numerous complaints online stating they had the same issue and feel I got sold a lemon with known issues. I cannot knowingly transport my family in a vehicle that isn’t safe. I am a completely disabled veteran and bought this truck with the intention of it being a diesel engine that would last me. Unsure how to proceed.
Additional Notes:
For a few weeks now, my truck has slowly begun to light up and ding, saying “service ABS” but going away. It started to ding continuously and then lit up saying service electronic braking system and ABS. Now I feel as if the only vehicle I own is not safe to drive. I have read the numerous complaints online stating they had the same issue and feel I got sold a lemon with known issues. I cannot knowingly transport my family in a vehicle that isn’t safe. I am a completely disabled veteran and bought this truck with the intention of it being a diesel engine that would last me. Unsure how to proceed.
Mfg Campaign: 11528791
Recall Date: Jun 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Reporting back-up camera glitches and/or blanking mirror screen! This can cause serious damage or injury to persons or property and even fatalities.
Corrective Action:
Reporting back-up camera glitches and/or blanking mirror screen! This can cause serious damage or injury to persons or property and even fatalities.
Additional Notes:
Reporting back-up camera glitches and/or blanking mirror screen! This can cause serious damage or injury to persons or property and even fatalities.
Mfg Campaign: 11528666
Recall Date: Jun 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Reporting back-up camera glitches and/or blanking mirror screen! This can cause serious damage or injury to persons or property and even fatalities.
Corrective Action:
Reporting back-up camera glitches and/or blanking mirror screen! This can cause serious damage or injury to persons or property and even fatalities.
Additional Notes:
Reporting back-up camera glitches and/or blanking mirror screen! This can cause serious damage or injury to persons or property and even fatalities.
Mfg Campaign: 11528666
Recall Date: Jun 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE SERVICE ELECTRONICS BRAKE SYSTEM AND TRACKION CONTROLL ERRORS POP ON AND OFF. SOMETIME THEY STAY ON FOR AWHILE. SAFETY CONCERNED I HAVE NO ABS DURRING THESE TIMES THE ERROR IS ON.
Corrective Action:
THE SERVICE ELECTRONICS BRAKE SYSTEM AND TRACKION CONTROLL ERRORS POP ON AND OFF. SOMETIME THEY STAY ON FOR AWHILE. SAFETY CONCERNED I HAVE NO ABS DURRING THESE TIMES THE ERROR IS ON.
Additional Notes:
THE SERVICE ELECTRONICS BRAKE SYSTEM AND TRACKION CONTROLL ERRORS POP ON AND OFF. SOMETIME THEY STAY ON FOR AWHILE. SAFETY CONCERNED I HAVE NO ABS DURRING THESE TIMES THE ERROR IS ON.
Mfg Campaign: 11528451
Recall Date: Jun 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I began receiving the Service Electronic Braking System and ABS warnings. In turn, those warnings disable cruise control and traction control. I tow heavy with the pickup and need the systems to work. My understanding is that this is a common problem with this model year. In turn I will not repair this issue on my dime and should be addressed by Ram due to faulty engineering. Either the system will work or it will cause a problem on the road.
Corrective Action:
I began receiving the Service Electronic Braking System and ABS warnings. In turn, those warnings disable cruise control and traction control. I tow heavy with the pickup and need the systems to work. My understanding is that this is a common problem with this model year. In turn I will not repair this issue on my dime and should be addressed by Ram due to faulty engineering. Either the system will work or it will cause a problem on the road.
Additional Notes:
I began receiving the Service Electronic Braking System and ABS warnings. In turn, those warnings disable cruise control and traction control. I tow heavy with the pickup and need the systems to work. My understanding is that this is a common problem with this model year. In turn I will not repair this issue on my dime and should be addressed by Ram due to faulty engineering. Either the system will work or it will cause a problem on the road.
Mfg Campaign: 11528275
Recall Date: Jun 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Electronic brake system light keeps Coming on these vehicles along with the tractions control light which is a known problem.
Corrective Action:
Electronic brake system light keeps Coming on these vehicles along with the tractions control light which is a known problem.
Additional Notes:
Electronic brake system light keeps Coming on these vehicles along with the tractions control light which is a known problem.
Mfg Campaign: 11528276
Recall Date: Jun 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Consistent and predictive Failure of Anti-lock brake control module (68143491-AA /68143491-AB) in 2018 Ram 2500/3500 Trucks. Nationwide shortage of OEM Replacement Parts leading dealers to hoard exclusively for customers for whom repairs are to be made. Extremely difficult to find a dealer willing to sell brake control module, if they have one in stock, to anyone. Instead, dealers recognize there is up to a 6 month waiting period for restocking and therefore taking advantage of those who chose to utilize independent mechanics. Dodge/Ram is acutely aware of shortage, as well as failure of part and has chosen to not warranty or conduct a voluntary recall. Every Ram mechanic and parts office I spoke with acknowledge EVERY 2018 Ram 2500/3500 will fail. The subject vehicle had under 31,000 miles. During failure, the vehicle loses its' anti-lock functions, traction control, defeats cruise control, dash continually lights up with error message 'SERVICE ELECTRONIC BRAKING SYSTEM' then 'SERVICE ANTILOCK BRAKE SYSTEM' while simultaneously and constantly generating an audible warning over and over again during the operation of the vehicle. Price gouging for part, if you can find a dealer that 1) has the part in stock, and 2) willing to sell the part can run between $180.26 - $525.02 (MSRP $262.00). Part is in use for year models 2012-2018. I personally paid $525.02 (and grateful a dealer sold the part to me over the objections of the parts manager), drove 4 hours to obtain, plus install.
Corrective Action:
Consistent and predictive Failure of Anti-lock brake control module (68143491-AA /68143491-AB) in 2018 Ram 2500/3500 Trucks. Nationwide shortage of OEM Replacement Parts leading dealers to hoard exclusively for customers for whom repairs are to be made. Extremely difficult to find a dealer willing to sell brake control module, if they have one in stock, to anyone. Instead, dealers recognize there is up to a 6 month waiting period for restocking and therefore taking advantage of those who chose to utilize independent mechanics. Dodge/Ram is acutely aware of shortage, as well as failure of part and has chosen to not warranty or conduct a voluntary recall. Every Ram mechanic and parts office I spoke with acknowledge EVERY 2018 Ram 2500/3500 will fail. The subject vehicle had under 31,000 miles. During failure, the vehicle loses its' anti-lock functions, traction control, defeats cruise control, dash continually lights up with error message 'SERVICE ELECTRONIC BRAKING SYSTEM' then 'SERVICE ANTILOCK BRAKE SYSTEM' while simultaneously and constantly generating an audible warning over and over again during the operation of the vehicle. Price gouging for part, if you can find a dealer that 1) has the part in stock, and 2) willing to sell the part can run between $180.26 - $525.02 (MSRP $262.00). Part is in use for year models 2012-2018. I personally paid $525.02 (and grateful a dealer sold the part to me over the objections of the parts manager), drove 4 hours to obtain, plus install.
Additional Notes:
Consistent and predictive Failure of Anti-lock brake control module (68143491-AA /68143491-AB) in 2018 Ram 2500/3500 Trucks. Nationwide shortage of OEM Replacement Parts leading dealers to hoard exclusively for customers for whom repairs are to be made. Extremely difficult to find a dealer willing to sell brake control module, if they have one in stock, to anyone. Instead, dealers recognize there is up to a 6 month waiting period for restocking and therefore taking advantage of those who chose to utilize independent mechanics. Dodge/Ram is acutely aware of shortage, as well as failure of part and has chosen to not warranty or conduct a voluntary recall. Every Ram mechanic and parts office I spoke with acknowledge EVERY 2018 Ram 2500/3500 will fail. The subject vehicle had under 31,000 miles. During failure, the vehicle loses its' anti-lock functions, traction control, defeats cruise control, dash continually lights up with error message 'SERVICE ELECTRONIC BRAKING SYSTEM' then 'SERVICE ANTILOCK BRAKE SYSTEM' while simultaneously and constantly generating an audible warning over and over again during the operation of the vehicle. Price gouging for part, if you can find a dealer that 1) has the part in stock, and 2) willing to sell the part can run between $180.26 - $525.02 (MSRP $262.00). Part is in use for year models 2012-2018. I personally paid $525.02 (and grateful a dealer sold the part to me over the objections of the parts manager), drove 4 hours to obtain, plus install.
Mfg Campaign: 11528398
Recall Date: Jun 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Consistent and predictive Failure of Anti-lock brake control module (68143491-AA /68143491-AB) in 2018 Ram 2500/3500 Trucks. Nationwide shortage of OEM Replacement Parts leading dealers to hoard exclusively for customers for whom repairs are to be made. Extremely difficult to find a dealer willing to sell brake control module, if they have one in stock, to anyone. Instead, dealers recognize there is up to a 6 month waiting period for restocking and therefore taking advantage of those who chose to utilize independent mechanics. Dodge/Ram is acutely aware of shortage, as well as failure of part and has chosen to not warranty or conduct a voluntary recall. Every Ram mechanic and parts office I spoke with acknowledge EVERY 2018 Ram 2500/3500 will fail. The subject vehicle had under 31,000 miles. During failure, the vehicle loses its' anti-lock functions, traction control, defeats cruise control, dash continually lights up with error message 'SERVICE ELECTRONIC BRAKING SYSTEM' then 'SERVICE ANTILOCK BRAKE SYSTEM' while simultaneously and constantly generating an audible warning over and over again during the operation of the vehicle. Price gouging for part, if you can find a dealer that 1) has the part in stock, and 2) willing to sell the part can run between $180.26 - $525.02 (MSRP $262.00). Part is in use for year models 2012-2018. I personally paid $525.02 (and grateful a dealer sold the part to me over the objections of the parts manager), drove 4 hours to obtain, plus install.
Corrective Action:
Consistent and predictive Failure of Anti-lock brake control module (68143491-AA /68143491-AB) in 2018 Ram 2500/3500 Trucks. Nationwide shortage of OEM Replacement Parts leading dealers to hoard exclusively for customers for whom repairs are to be made. Extremely difficult to find a dealer willing to sell brake control module, if they have one in stock, to anyone. Instead, dealers recognize there is up to a 6 month waiting period for restocking and therefore taking advantage of those who chose to utilize independent mechanics. Dodge/Ram is acutely aware of shortage, as well as failure of part and has chosen to not warranty or conduct a voluntary recall. Every Ram mechanic and parts office I spoke with acknowledge EVERY 2018 Ram 2500/3500 will fail. The subject vehicle had under 31,000 miles. During failure, the vehicle loses its' anti-lock functions, traction control, defeats cruise control, dash continually lights up with error message 'SERVICE ELECTRONIC BRAKING SYSTEM' then 'SERVICE ANTILOCK BRAKE SYSTEM' while simultaneously and constantly generating an audible warning over and over again during the operation of the vehicle. Price gouging for part, if you can find a dealer that 1) has the part in stock, and 2) willing to sell the part can run between $180.26 - $525.02 (MSRP $262.00). Part is in use for year models 2012-2018. I personally paid $525.02 (and grateful a dealer sold the part to me over the objections of the parts manager), drove 4 hours to obtain, plus install.
Additional Notes:
Consistent and predictive Failure of Anti-lock brake control module (68143491-AA /68143491-AB) in 2018 Ram 2500/3500 Trucks. Nationwide shortage of OEM Replacement Parts leading dealers to hoard exclusively for customers for whom repairs are to be made. Extremely difficult to find a dealer willing to sell brake control module, if they have one in stock, to anyone. Instead, dealers recognize there is up to a 6 month waiting period for restocking and therefore taking advantage of those who chose to utilize independent mechanics. Dodge/Ram is acutely aware of shortage, as well as failure of part and has chosen to not warranty or conduct a voluntary recall. Every Ram mechanic and parts office I spoke with acknowledge EVERY 2018 Ram 2500/3500 will fail. The subject vehicle had under 31,000 miles. During failure, the vehicle loses its' anti-lock functions, traction control, defeats cruise control, dash continually lights up with error message 'SERVICE ELECTRONIC BRAKING SYSTEM' then 'SERVICE ANTILOCK BRAKE SYSTEM' while simultaneously and constantly generating an audible warning over and over again during the operation of the vehicle. Price gouging for part, if you can find a dealer that 1) has the part in stock, and 2) willing to sell the part can run between $180.26 - $525.02 (MSRP $262.00). Part is in use for year models 2012-2018. I personally paid $525.02 (and grateful a dealer sold the part to me over the objections of the parts manager), drove 4 hours to obtain, plus install.
Mfg Campaign: 11528398
Recall Date: Jun 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Consistent and predictive Failure of Anti-lock brake control module (68143491-AA /68143491-AB) in 2018 Ram 2500/3500 Trucks. Nationwide shortage of OEM Replacement Parts leading dealers to hoard exclusively for customers for whom repairs are to be made. Extremely difficult to find a dealer willing to sell brake control module, if they have one in stock, to anyone. Instead, dealers recognize there is up to a 6 month waiting period for restocking and therefore taking advantage of those who chose to utilize independent mechanics. Dodge/Ram is acutely aware of shortage, as well as failure of part and has chosen to not warranty or conduct a voluntary recall. Every Ram mechanic and parts office I spoke with acknowledge EVERY 2018 Ram 2500/3500 will fail. The subject vehicle had under 31,000 miles. During failure, the vehicle loses its' anti-lock functions, traction control, defeats cruise control, dash continually lights up with error message 'SERVICE ELECTRONIC BRAKING SYSTEM' then 'SERVICE ANTILOCK BRAKE SYSTEM' while simultaneously and constantly generating an audible warning over and over again during the operation of the vehicle. Price gouging for part, if you can find a dealer that 1) has the part in stock, and 2) willing to sell the part can run between $180.26 - $525.02 (MSRP $262.00). Part is in use for year models 2012-2018. I personally paid $525.02 (and grateful a dealer sold the part to me over the objections of the parts manager), drove 4 hours to obtain, plus install.
Corrective Action:
Consistent and predictive Failure of Anti-lock brake control module (68143491-AA /68143491-AB) in 2018 Ram 2500/3500 Trucks. Nationwide shortage of OEM Replacement Parts leading dealers to hoard exclusively for customers for whom repairs are to be made. Extremely difficult to find a dealer willing to sell brake control module, if they have one in stock, to anyone. Instead, dealers recognize there is up to a 6 month waiting period for restocking and therefore taking advantage of those who chose to utilize independent mechanics. Dodge/Ram is acutely aware of shortage, as well as failure of part and has chosen to not warranty or conduct a voluntary recall. Every Ram mechanic and parts office I spoke with acknowledge EVERY 2018 Ram 2500/3500 will fail. The subject vehicle had under 31,000 miles. During failure, the vehicle loses its' anti-lock functions, traction control, defeats cruise control, dash continually lights up with error message 'SERVICE ELECTRONIC BRAKING SYSTEM' then 'SERVICE ANTILOCK BRAKE SYSTEM' while simultaneously and constantly generating an audible warning over and over again during the operation of the vehicle. Price gouging for part, if you can find a dealer that 1) has the part in stock, and 2) willing to sell the part can run between $180.26 - $525.02 (MSRP $262.00). Part is in use for year models 2012-2018. I personally paid $525.02 (and grateful a dealer sold the part to me over the objections of the parts manager), drove 4 hours to obtain, plus install.
Additional Notes:
Consistent and predictive Failure of Anti-lock brake control module (68143491-AA /68143491-AB) in 2018 Ram 2500/3500 Trucks. Nationwide shortage of OEM Replacement Parts leading dealers to hoard exclusively for customers for whom repairs are to be made. Extremely difficult to find a dealer willing to sell brake control module, if they have one in stock, to anyone. Instead, dealers recognize there is up to a 6 month waiting period for restocking and therefore taking advantage of those who chose to utilize independent mechanics. Dodge/Ram is acutely aware of shortage, as well as failure of part and has chosen to not warranty or conduct a voluntary recall. Every Ram mechanic and parts office I spoke with acknowledge EVERY 2018 Ram 2500/3500 will fail. The subject vehicle had under 31,000 miles. During failure, the vehicle loses its' anti-lock functions, traction control, defeats cruise control, dash continually lights up with error message 'SERVICE ELECTRONIC BRAKING SYSTEM' then 'SERVICE ANTILOCK BRAKE SYSTEM' while simultaneously and constantly generating an audible warning over and over again during the operation of the vehicle. Price gouging for part, if you can find a dealer that 1) has the part in stock, and 2) willing to sell the part can run between $180.26 - $525.02 (MSRP $262.00). Part is in use for year models 2012-2018. I personally paid $525.02 (and grateful a dealer sold the part to me over the objections of the parts manager), drove 4 hours to obtain, plus install.
Mfg Campaign: 11528398
Recall Date: Jun 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
6 months ago, the ABS brakes and stability control warning lights started to randomly light up on the dashboard. Sometimes I would not see a repeat of this for a week or more. The warning lights started to appear more frequently, and now are on all the time. When on, the cruise control does not operate. I took it to a Ram dealer near me, and the service department confirmed it is a defective ABS pump, known as the HCU module. They then informed me that Chrysler has no inventory of this part! I asked how long to get one, and was told some people have been waiting for over a year! The part, # 68143491AB, appears to be readily available online from a multitude of vendors. My truck has only 34,000 miles on it, and no ABS, no Stability control, and no cruise control is a safety issue! Please HELP!
Corrective Action:
6 months ago, the ABS brakes and stability control warning lights started to randomly light up on the dashboard. Sometimes I would not see a repeat of this for a week or more. The warning lights started to appear more frequently, and now are on all the time. When on, the cruise control does not operate. I took it to a Ram dealer near me, and the service department confirmed it is a defective ABS pump, known as the HCU module. They then informed me that Chrysler has no inventory of this part! I asked how long to get one, and was told some people have been waiting for over a year! The part, # 68143491AB, appears to be readily available online from a multitude of vendors. My truck has only 34,000 miles on it, and no ABS, no Stability control, and no cruise control is a safety issue! Please HELP!
Additional Notes:
6 months ago, the ABS brakes and stability control warning lights started to randomly light up on the dashboard. Sometimes I would not see a repeat of this for a week or more. The warning lights started to appear more frequently, and now are on all the time. When on, the cruise control does not operate. I took it to a Ram dealer near me, and the service department confirmed it is a defective ABS pump, known as the HCU module. They then informed me that Chrysler has no inventory of this part! I asked how long to get one, and was told some people have been waiting for over a year! The part, # 68143491AB, appears to be readily available online from a multitude of vendors. My truck has only 34,000 miles on it, and no ABS, no Stability control, and no cruise control is a safety issue! Please HELP!
Mfg Campaign: 11528415
Recall Date: Jun 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
6 months ago, the ABS brakes and stability control warning lights started to randomly light up on the dashboard. Sometimes I would not see a repeat of this for a week or more. The warning lights started to appear more frequently, and now are on all the time. When on, the cruise control does not operate. I took it to a Ram dealer near me, and the service department confirmed it is a defective ABS pump, known as the HCU module. They then informed me that Chrysler has no inventory of this part! I asked how long to get one, and was told some people have been waiting for over a year! The part, # 68143491AB, appears to be readily available online from a multitude of vendors. My truck has only 34,000 miles on it, and no ABS, no Stability control, and no cruise control is a safety issue! Please HELP!
Corrective Action:
6 months ago, the ABS brakes and stability control warning lights started to randomly light up on the dashboard. Sometimes I would not see a repeat of this for a week or more. The warning lights started to appear more frequently, and now are on all the time. When on, the cruise control does not operate. I took it to a Ram dealer near me, and the service department confirmed it is a defective ABS pump, known as the HCU module. They then informed me that Chrysler has no inventory of this part! I asked how long to get one, and was told some people have been waiting for over a year! The part, # 68143491AB, appears to be readily available online from a multitude of vendors. My truck has only 34,000 miles on it, and no ABS, no Stability control, and no cruise control is a safety issue! Please HELP!
Additional Notes:
6 months ago, the ABS brakes and stability control warning lights started to randomly light up on the dashboard. Sometimes I would not see a repeat of this for a week or more. The warning lights started to appear more frequently, and now are on all the time. When on, the cruise control does not operate. I took it to a Ram dealer near me, and the service department confirmed it is a defective ABS pump, known as the HCU module. They then informed me that Chrysler has no inventory of this part! I asked how long to get one, and was told some people have been waiting for over a year! The part, # 68143491AB, appears to be readily available online from a multitude of vendors. My truck has only 34,000 miles on it, and no ABS, no Stability control, and no cruise control is a safety issue! Please HELP!
Mfg Campaign: 11528415
Recall Date: Jun 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The HCU and ABS modules are defetive. After calling several RAM dealerships, parts may not be available until August and they will not have enough parts for everyone.I do not know if it is safe to drive. WILL THERE BE A RECALL?
Corrective Action:
The HCU and ABS modules are defetive. After calling several RAM dealerships, parts may not be available until August and they will not have enough parts for everyone.I do not know if it is safe to drive. WILL THERE BE A RECALL?
Additional Notes:
The HCU and ABS modules are defetive. After calling several RAM dealerships, parts may not be available until August and they will not have enough parts for everyone.I do not know if it is safe to drive. WILL THERE BE A RECALL?
Mfg Campaign: 11528109
Recall Date: Jun 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Subject: Investigation Request: ABS Fault Code C0020 in 2018 Ram Trucks Dear NHTSA Team, I write to bring your attention to a critical safety issue affecting numerous 2018 Ram trucks. The problem revolves around the faulty ABS HCU, This fault leads to intermittent or complete loss of ABS functionality, posing significant risks to the safety of vehicle occupants and others on the road.The ABS system plays a crucial role in preventing wheel lock-up and maintaining steering control during braking. However, the faulty ABS unit compromises the effectiveness of the ABS system, particularly in emergency situations and adverse driving conditions. The inability to maintain stable braking performance raises the potential for accidents and reduces the overall safety of the affected vehicles.In light of these safety concerns, I kindly request the NHTSA to launch a thorough investigation into the ABS, HCU/Module in 2018 Ram trucks. The investigation should aim to identify the underlying cause of this issue, assess its prevalence, and evaluate the severity of its impact on vehicle safety.Furthermore, I urge the NHTSA to engage in collaboration with Ram Trucks, the vehicle manufacturer, to ensure that affected owners receive timely notifications about the issue. It is essential to establish a process for providing necessary repairs or replacements to affected vehicles at no cost to the owners. This proactive approach will help mitigate the safety risks associated with the ABS units.As an organization committed to ensuring road safety, the NHTSA plays a vital role in addressing automotive issues that pose potential risks to drivers and passengers. By investigating and resolving the faulty ABS units in 2018 Ram trucks, the NHTSA can uphold its mission of safeguarding the well-being of vehicle owners and promoting overall road safety. Thank you for your attention to this matter. I eagerly await your response, detailing the actions taken by the NHTSA to address this safety concern.
Corrective Action:
Subject: Investigation Request: ABS Fault Code C0020 in 2018 Ram Trucks Dear NHTSA Team, I write to bring your attention to a critical safety issue affecting numerous 2018 Ram trucks. The problem revolves around the faulty ABS HCU, This fault leads to intermittent or complete loss of ABS functionality, posing significant risks to the safety of vehicle occupants and others on the road.The ABS system plays a crucial role in preventing wheel lock-up and maintaining steering control during braking. However, the faulty ABS unit compromises the effectiveness of the ABS system, particularly in emergency situations and adverse driving conditions. The inability to maintain stable braking performance raises the potential for accidents and reduces the overall safety of the affected vehicles.In light of these safety concerns, I kindly request the NHTSA to launch a thorough investigation into the ABS, HCU/Module in 2018 Ram trucks. The investigation should aim to identify the underlying cause of this issue, assess its prevalence, and evaluate the severity of its impact on vehicle safety.Furthermore, I urge the NHTSA to engage in collaboration with Ram Trucks, the vehicle manufacturer, to ensure that affected owners receive timely notifications about the issue. It is essential to establish a process for providing necessary repairs or replacements to affected vehicles at no cost to the owners. This proactive approach will help mitigate the safety risks associated with the ABS units.As an organization committed to ensuring road safety, the NHTSA plays a vital role in addressing automotive issues that pose potential risks to drivers and passengers. By investigating and resolving the faulty ABS units in 2018 Ram trucks, the NHTSA can uphold its mission of safeguarding the well-being of vehicle owners and promoting overall road safety. Thank you for your attention to this matter. I eagerly await your response, detailing the actions taken by the NHTSA to address this safety concern.
Additional Notes:
Subject: Investigation Request: ABS Fault Code C0020 in 2018 Ram Trucks Dear NHTSA Team, I write to bring your attention to a critical safety issue affecting numerous 2018 Ram trucks. The problem revolves around the faulty ABS HCU, This fault leads to intermittent or complete loss of ABS functionality, posing significant risks to the safety of vehicle occupants and others on the road.The ABS system plays a crucial role in preventing wheel lock-up and maintaining steering control during braking. However, the faulty ABS unit compromises the effectiveness of the ABS system, particularly in emergency situations and adverse driving conditions. The inability to maintain stable braking performance raises the potential for accidents and reduces the overall safety of the affected vehicles.In light of these safety concerns, I kindly request the NHTSA to launch a thorough investigation into the ABS, HCU/Module in 2018 Ram trucks. The investigation should aim to identify the underlying cause of this issue, assess its prevalence, and evaluate the severity of its impact on vehicle safety.Furthermore, I urge the NHTSA to engage in collaboration with Ram Trucks, the vehicle manufacturer, to ensure that affected owners receive timely notifications about the issue. It is essential to establish a process for providing necessary repairs or replacements to affected vehicles at no cost to the owners. This proactive approach will help mitigate the safety risks associated with the ABS units.As an organization committed to ensuring road safety, the NHTSA plays a vital role in addressing automotive issues that pose potential risks to drivers and passengers. By investigating and resolving the faulty ABS units in 2018 Ram trucks, the NHTSA can uphold its mission of safeguarding the well-being of vehicle owners and promoting overall road safety. Thank you for your attention to this matter. I eagerly await your response, detailing the actions taken by the NHTSA to address this safety concern.
Mfg Campaign: 11528117
Recall Date: Jun 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs and traction control lights intermittently on and off as well as service abs system message. Had the vehicle scanned and code C0020-1 “abs pump motor control” was identified. After a lot of research this exact problem is being reported by many others with the same year and model caused by a faulty hydraulic control unit and module. Please help us resolve this known safety issue.
Corrective Action:
Abs and traction control lights intermittently on and off as well as service abs system message. Had the vehicle scanned and code C0020-1 “abs pump motor control” was identified. After a lot of research this exact problem is being reported by many others with the same year and model caused by a faulty hydraulic control unit and module. Please help us resolve this known safety issue.
Additional Notes:
Abs and traction control lights intermittently on and off as well as service abs system message. Had the vehicle scanned and code C0020-1 “abs pump motor control” was identified. After a lot of research this exact problem is being reported by many others with the same year and model caused by a faulty hydraulic control unit and module. Please help us resolve this known safety issue.
Mfg Campaign: 11527842
Recall Date: Jun 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
There is a fault with the ABS sensors. Everyone I know with same year make and model has the same issue.
Corrective Action:
There is a fault with the ABS sensors. Everyone I know with same year make and model has the same issue.
Additional Notes:
There is a fault with the ABS sensors. Everyone I know with same year make and model has the same issue.
Mfg Campaign: 11527629
Recall Date: Jun 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service ABS System keeps coming on when I hit the brakes.
Corrective Action:
Service ABS System keeps coming on when I hit the brakes.
Additional Notes:
Service ABS System keeps coming on when I hit the brakes.
Mfg Campaign: 11527311
Recall Date: Jun 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light on when braking had to apply full force , truck would not stop for about 20 feet was moving slowly so no accident.
Corrective Action:
ABS light on when braking had to apply full force , truck would not stop for about 20 feet was moving slowly so no accident.
Additional Notes:
ABS light on when braking had to apply full force , truck would not stop for about 20 feet was moving slowly so no accident.
Mfg Campaign: 11527460
Recall Date: Jun 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS light on when braking had to apply full force , truck would not stop for about 20 feet was moving slowly so no accident.
Corrective Action:
ABS light on when braking had to apply full force , truck would not stop for about 20 feet was moving slowly so no accident.
Additional Notes:
ABS light on when braking had to apply full force , truck would not stop for about 20 feet was moving slowly so no accident.
Mfg Campaign: 11527460
Recall Date: Jun 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have 39,000 miles and my ABS and Traction control lights come on which lead me to do a scan of the vehicle. Come to find out that my ABD module is bad. Tipm needs to be replaced. I looked up if there is a recall and seems to be a lot of people having the same issues.
Corrective Action:
I have 39,000 miles and my ABS and Traction control lights come on which lead me to do a scan of the vehicle. Come to find out that my ABD module is bad. Tipm needs to be replaced. I looked up if there is a recall and seems to be a lot of people having the same issues.
Additional Notes:
I have 39,000 miles and my ABS and Traction control lights come on which lead me to do a scan of the vehicle. Come to find out that my ABD module is bad. Tipm needs to be replaced. I looked up if there is a recall and seems to be a lot of people having the same issues.
Mfg Campaign: 11526916
Recall Date: Jun 14, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury