RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11526696 Other
Jun 12, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Braking power was diminished. ABS and Traction Control lights illuminated on dashboard and did not go out.

Corrective Action:

Braking power was diminished. ABS and Traction Control lights illuminated on dashboard and did not go out.

Additional Notes:

Braking power was diminished. ABS and Traction Control lights illuminated on dashboard and did not go out.

Manufacturer: RAM
Mfg Campaign: 11526696
Notice Date: Jun 12, 2023
Recall Date: Jun 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11526696 Other
Jun 12, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Braking power was diminished. ABS and Traction Control lights illuminated on dashboard and did not go out.

Corrective Action:

Braking power was diminished. ABS and Traction Control lights illuminated on dashboard and did not go out.

Additional Notes:

Braking power was diminished. ABS and Traction Control lights illuminated on dashboard and did not go out.

Manufacturer: RAM
Mfg Campaign: 11526696
Notice Date: Jun 12, 2023
Recall Date: Jun 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11525997 Other
Jun 8, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Ram 2500 began having problems in late-2021. The truck's warning lights indicated the ABS module, HCU module and cruise control failed.

Corrective Action:

Ram 2500 began having problems in late-2021. The truck's warning lights indicated the ABS module, HCU module and cruise control failed.

Additional Notes:

Ram 2500 began having problems in late-2021. The truck's warning lights indicated the ABS module, HCU module and cruise control failed.

Manufacturer: RAM
Mfg Campaign: 11525997
Notice Date: Jun 8, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11526042 Other
Jun 8, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

My truck has 32850 miles on it. This is the third time my ABS and EBC lights have begun flashing. My HPU and brake control module must be replaced again. Ram needs to be sued.

Corrective Action:

My truck has 32850 miles on it. This is the third time my ABS and EBC lights have begun flashing. My HPU and brake control module must be replaced again. Ram needs to be sued.

Additional Notes:

My truck has 32850 miles on it. This is the third time my ABS and EBC lights have begun flashing. My HPU and brake control module must be replaced again. Ram needs to be sued.

Manufacturer: RAM
Mfg Campaign: 11526042
Notice Date: Jun 8, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11526132 Other
Jun 8, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible fix. This should be an immediate recall as it is a safety concern even more so than an airbag issue. I cannot fathom a government agency responsible for safety to not mandate this as a recall.

Corrective Action:

Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible fix. This should be an immediate recall as it is a safety concern even more so than an airbag issue. I cannot fathom a government agency responsible for safety to not mandate this as a recall.

Additional Notes:

Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible fix. This should be an immediate recall as it is a safety concern even more so than an airbag issue. I cannot fathom a government agency responsible for safety to not mandate this as a recall.

Manufacturer: RAM
Mfg Campaign: 11526132
Notice Date: Jun 8, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11526132 Other
Jun 8, 2023
Defect Description:

STEERING

Potential Consequences:

Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible fix. This should be an immediate recall as it is a safety concern even more so than an airbag issue. I cannot fathom a government agency responsible for safety to not mandate this as a recall.

Corrective Action:

Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible fix. This should be an immediate recall as it is a safety concern even more so than an airbag issue. I cannot fathom a government agency responsible for safety to not mandate this as a recall.

Additional Notes:

Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible fix. This should be an immediate recall as it is a safety concern even more so than an airbag issue. I cannot fathom a government agency responsible for safety to not mandate this as a recall.

Manufacturer: RAM
Mfg Campaign: 11526132
Notice Date: Jun 8, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11526132 Other
Jun 8, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible fix. This should be an immediate recall as it is a safety concern even more so than an airbag issue. I cannot fathom a government agency responsible for safety to not mandate this as a recall.

Corrective Action:

Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible fix. This should be an immediate recall as it is a safety concern even more so than an airbag issue. I cannot fathom a government agency responsible for safety to not mandate this as a recall.

Additional Notes:

Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible fix. This should be an immediate recall as it is a safety concern even more so than an airbag issue. I cannot fathom a government agency responsible for safety to not mandate this as a recall.

Manufacturer: RAM
Mfg Campaign: 11526132
Notice Date: Jun 8, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11525870 Other
Jun 7, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

2018 RAM 2500 ABS module failure in 9/22. Dealer diagnosed & said part was on back order until 12/22. I have called the dealership multiple times checking on availability of the replacement part & each time I am told a different ship date with the current ship date a year out from the start of the problem. RAM seems to be unconcerned their product is endangering their customers with ABS failures which, unless I'm mistaken is a required feature on vehicles. The warning lights & "chimes" are constantly going off which is a distraction for the safe operation of this motor vehicle. The fact this is a know issue & the "fix" in my case is a year out is unacceptable. This component(s) have already been replaced by a recall & now failed is not acceptable. Through online searches, this is a known problem that has drug out too long & posing a risk to the drivers & passengers of these trucks & the traveling public that shares the road with these trucks.

Corrective Action:

2018 RAM 2500 ABS module failure in 9/22. Dealer diagnosed & said part was on back order until 12/22. I have called the dealership multiple times checking on availability of the replacement part & each time I am told a different ship date with the current ship date a year out from the start of the problem. RAM seems to be unconcerned their product is endangering their customers with ABS failures which, unless I'm mistaken is a required feature on vehicles. The warning lights & "chimes" are constantly going off which is a distraction for the safe operation of this motor vehicle. The fact this is a know issue & the "fix" in my case is a year out is unacceptable. This component(s) have already been replaced by a recall & now failed is not acceptable. Through online searches, this is a known problem that has drug out too long & posing a risk to the drivers & passengers of these trucks & the traveling public that shares the road with these trucks.

Additional Notes:

2018 RAM 2500 ABS module failure in 9/22. Dealer diagnosed & said part was on back order until 12/22. I have called the dealership multiple times checking on availability of the replacement part & each time I am told a different ship date with the current ship date a year out from the start of the problem. RAM seems to be unconcerned their product is endangering their customers with ABS failures which, unless I'm mistaken is a required feature on vehicles. The warning lights & "chimes" are constantly going off which is a distraction for the safe operation of this motor vehicle. The fact this is a know issue & the "fix" in my case is a year out is unacceptable. This component(s) have already been replaced by a recall & now failed is not acceptable. Through online searches, this is a known problem that has drug out too long & posing a risk to the drivers & passengers of these trucks & the traveling public that shares the road with these trucks.

Manufacturer: RAM
Mfg Campaign: 11525870
Notice Date: Jun 7, 2023
Recall Date: Jun 7, 2023
Chrysler (fca Us, Llc)
Campaign: 11525870 Other
Jun 7, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

2018 RAM 2500 ABS module failure in 9/22. Dealer diagnosed & said part was on back order until 12/22. I have called the dealership multiple times checking on availability of the replacement part & each time I am told a different ship date with the current ship date a year out from the start of the problem. RAM seems to be unconcerned their product is endangering their customers with ABS failures which, unless I'm mistaken is a required feature on vehicles. The warning lights & "chimes" are constantly going off which is a distraction for the safe operation of this motor vehicle. The fact this is a know issue & the "fix" in my case is a year out is unacceptable. This component(s) have already been replaced by a recall & now failed is not acceptable. Through online searches, this is a known problem that has drug out too long & posing a risk to the drivers & passengers of these trucks & the traveling public that shares the road with these trucks.

Corrective Action:

2018 RAM 2500 ABS module failure in 9/22. Dealer diagnosed & said part was on back order until 12/22. I have called the dealership multiple times checking on availability of the replacement part & each time I am told a different ship date with the current ship date a year out from the start of the problem. RAM seems to be unconcerned their product is endangering their customers with ABS failures which, unless I'm mistaken is a required feature on vehicles. The warning lights & "chimes" are constantly going off which is a distraction for the safe operation of this motor vehicle. The fact this is a know issue & the "fix" in my case is a year out is unacceptable. This component(s) have already been replaced by a recall & now failed is not acceptable. Through online searches, this is a known problem that has drug out too long & posing a risk to the drivers & passengers of these trucks & the traveling public that shares the road with these trucks.

Additional Notes:

2018 RAM 2500 ABS module failure in 9/22. Dealer diagnosed & said part was on back order until 12/22. I have called the dealership multiple times checking on availability of the replacement part & each time I am told a different ship date with the current ship date a year out from the start of the problem. RAM seems to be unconcerned their product is endangering their customers with ABS failures which, unless I'm mistaken is a required feature on vehicles. The warning lights & "chimes" are constantly going off which is a distraction for the safe operation of this motor vehicle. The fact this is a know issue & the "fix" in my case is a year out is unacceptable. This component(s) have already been replaced by a recall & now failed is not acceptable. Through online searches, this is a known problem that has drug out too long & posing a risk to the drivers & passengers of these trucks & the traveling public that shares the road with these trucks.

Manufacturer: RAM
Mfg Campaign: 11525870
Notice Date: Jun 7, 2023
Recall Date: Jun 7, 2023
Chrysler (fca Us, Llc)
Campaign: 11525892 Other
Jun 7, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Hydraulic control unit. Been waiting on part for over a year. This unit controls abs, cruise control and traction control

Corrective Action:

Hydraulic control unit. Been waiting on part for over a year. This unit controls abs, cruise control and traction control

Additional Notes:

Hydraulic control unit. Been waiting on part for over a year. This unit controls abs, cruise control and traction control

Manufacturer: RAM
Mfg Campaign: 11525892
Notice Date: Jun 7, 2023
Recall Date: Jun 7, 2023
Chrysler (fca Us, Llc)
Campaign: 11525609 Other
Jun 6, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

As of 6/6/2023 The ABS module is indicating a fault and then the fault goes away repeating this randomly while driving. This is the second time this issues has occurred. Due to the high volume of ABS issues with this model, my dealer has indicated they can not get the ABS unit until Mid August of 2023 and can not get me into the service to confirm this is the issue until July 19, 2023.

Corrective Action:

As of 6/6/2023 The ABS module is indicating a fault and then the fault goes away repeating this randomly while driving. This is the second time this issues has occurred. Due to the high volume of ABS issues with this model, my dealer has indicated they can not get the ABS unit until Mid August of 2023 and can not get me into the service to confirm this is the issue until July 19, 2023.

Additional Notes:

As of 6/6/2023 The ABS module is indicating a fault and then the fault goes away repeating this randomly while driving. This is the second time this issues has occurred. Due to the high volume of ABS issues with this model, my dealer has indicated they can not get the ABS unit until Mid August of 2023 and can not get me into the service to confirm this is the issue until July 19, 2023.

Manufacturer: RAM
Mfg Campaign: 11525609
Notice Date: Jun 6, 2023
Recall Date: Jun 6, 2023
Chrysler (fca Us, Llc)
Campaign: 11525441 Other
Jun 5, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

This is the second time I am having an issue with my abs on the 2018 ram 2500. At about 34-36k miles the abs light started coming on and off randomly. Brought it in and the abs pump was changed. Now at 58k miles it is acting up again and they want to charge $1,200 to replace it. I did research and found this is a common issue with this year model.

Corrective Action:

This is the second time I am having an issue with my abs on the 2018 ram 2500. At about 34-36k miles the abs light started coming on and off randomly. Brought it in and the abs pump was changed. Now at 58k miles it is acting up again and they want to charge $1,200 to replace it. I did research and found this is a common issue with this year model.

Additional Notes:

This is the second time I am having an issue with my abs on the 2018 ram 2500. At about 34-36k miles the abs light started coming on and off randomly. Brought it in and the abs pump was changed. Now at 58k miles it is acting up again and they want to charge $1,200 to replace it. I did research and found this is a common issue with this year model.

Manufacturer: RAM
Mfg Campaign: 11525441
Notice Date: Jun 5, 2023
Recall Date: Jun 5, 2023
Chrysler (fca Us, Llc)
Campaign: 11525515 Other
Jun 5, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

2018 Dodge ram 2500 diesel ABS warning lights comes on with constant warning dinging sound. Had vehicle scanned he said ABS brake module was bad. On 9/10/21 this part was replaced with the same issues by Breeden Dodge Fort Smith, AR at a cost to me of $650.60.

Corrective Action:

2018 Dodge ram 2500 diesel ABS warning lights comes on with constant warning dinging sound. Had vehicle scanned he said ABS brake module was bad. On 9/10/21 this part was replaced with the same issues by Breeden Dodge Fort Smith, AR at a cost to me of $650.60.

Additional Notes:

2018 Dodge ram 2500 diesel ABS warning lights comes on with constant warning dinging sound. Had vehicle scanned he said ABS brake module was bad. On 9/10/21 this part was replaced with the same issues by Breeden Dodge Fort Smith, AR at a cost to me of $650.60.

Manufacturer: RAM
Mfg Campaign: 11525515
Notice Date: Jun 5, 2023
Recall Date: Jun 5, 2023
Chrysler (fca Us, Llc)
Campaign: 11525256 Other
Jun 4, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS and Traction Control light intermittently displaying a fault. Cruise is not available when the fault occurs. The Ram forums have countless number of reports with regards to ABS issue with low mileage trucks. 2018 RAM 2500 truck only has 16.7k miles and I purchased it new. I contacted Dodge and the ABS module and HCU module are not available until August. The dealer wants to charge $200 to look into it. I verified the vehicle speed sensors, wiring and connectors have no physical damage. Yesterday we took the truck out for about 20 miles and the light stayed off the whole time. Today I took it out and within 1 mile the lights started flashing. Connected NT301 CAN OBDII & EOBD code reader and no codes are displayed. On line forums indicating dealer repairs are temporary and have cost $1200-$1500 for repair. This needs to be addressed by the manufacture. On wet roads and on snow and ice this would be an issue if emergency stop is attempted locking the brakes.

Corrective Action:

The ABS and Traction Control light intermittently displaying a fault. Cruise is not available when the fault occurs. The Ram forums have countless number of reports with regards to ABS issue with low mileage trucks. 2018 RAM 2500 truck only has 16.7k miles and I purchased it new. I contacted Dodge and the ABS module and HCU module are not available until August. The dealer wants to charge $200 to look into it. I verified the vehicle speed sensors, wiring and connectors have no physical damage. Yesterday we took the truck out for about 20 miles and the light stayed off the whole time. Today I took it out and within 1 mile the lights started flashing. Connected NT301 CAN OBDII & EOBD code reader and no codes are displayed. On line forums indicating dealer repairs are temporary and have cost $1200-$1500 for repair. This needs to be addressed by the manufacture. On wet roads and on snow and ice this would be an issue if emergency stop is attempted locking the brakes.

Additional Notes:

The ABS and Traction Control light intermittently displaying a fault. Cruise is not available when the fault occurs. The Ram forums have countless number of reports with regards to ABS issue with low mileage trucks. 2018 RAM 2500 truck only has 16.7k miles and I purchased it new. I contacted Dodge and the ABS module and HCU module are not available until August. The dealer wants to charge $200 to look into it. I verified the vehicle speed sensors, wiring and connectors have no physical damage. Yesterday we took the truck out for about 20 miles and the light stayed off the whole time. Today I took it out and within 1 mile the lights started flashing. Connected NT301 CAN OBDII & EOBD code reader and no codes are displayed. On line forums indicating dealer repairs are temporary and have cost $1200-$1500 for repair. This needs to be addressed by the manufacture. On wet roads and on snow and ice this would be an issue if emergency stop is attempted locking the brakes.

Manufacturer: RAM
Mfg Campaign: 11525256
Notice Date: Jun 4, 2023
Recall Date: Jun 4, 2023
Chrysler (fca Us, Llc)
Campaign: 11525291 Other
Jun 4, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

For the second time, my ABS hydraulic control unit has failed.

Corrective Action:

For the second time, my ABS hydraulic control unit has failed.

Additional Notes:

For the second time, my ABS hydraulic control unit has failed.

Manufacturer: RAM
Mfg Campaign: 11525291
Notice Date: Jun 4, 2023
Recall Date: Jun 4, 2023
Chrysler (fca Us, Llc)
Campaign: 11525292 Other
Jun 4, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I am getting intermittent errors in my ABS and traction control systems. Code C0020-01 stating ABS pump motor general electrical failure.

Corrective Action:

I am getting intermittent errors in my ABS and traction control systems. Code C0020-01 stating ABS pump motor general electrical failure.

Additional Notes:

I am getting intermittent errors in my ABS and traction control systems. Code C0020-01 stating ABS pump motor general electrical failure.

Manufacturer: RAM
Mfg Campaign: 11525292
Notice Date: Jun 4, 2023
Recall Date: Jun 4, 2023
Chrysler (fca Us, Llc)
Campaign: 11524782 Other
Jun 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS and HCU modules have failed multiple times now. This leads to a loss of braking power and notifications of service braking system, a loss of traction control, and poor braking performance. The dealership is currently replacing the parts for the second time. The vehicle only has 37,000 miles and the ABS module has only worked for half of that. When the ABS module begins to fail, braking becomes more difficult, cruise control stops working, and the traction control system does not work. This leads to dangerous driving conditions in rain and on wet roads and I will not allow my family to ride with me if the system begins alerting due to the risks of crashing.

Corrective Action:

The ABS and HCU modules have failed multiple times now. This leads to a loss of braking power and notifications of service braking system, a loss of traction control, and poor braking performance. The dealership is currently replacing the parts for the second time. The vehicle only has 37,000 miles and the ABS module has only worked for half of that. When the ABS module begins to fail, braking becomes more difficult, cruise control stops working, and the traction control system does not work. This leads to dangerous driving conditions in rain and on wet roads and I will not allow my family to ride with me if the system begins alerting due to the risks of crashing.

Additional Notes:

The ABS and HCU modules have failed multiple times now. This leads to a loss of braking power and notifications of service braking system, a loss of traction control, and poor braking performance. The dealership is currently replacing the parts for the second time. The vehicle only has 37,000 miles and the ABS module has only worked for half of that. When the ABS module begins to fail, braking becomes more difficult, cruise control stops working, and the traction control system does not work. This leads to dangerous driving conditions in rain and on wet roads and I will not allow my family to ride with me if the system begins alerting due to the risks of crashing.

Manufacturer: RAM
Mfg Campaign: 11524782
Notice Date: Jun 1, 2023
Recall Date: Jun 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11524837 Other
Jun 1, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

For about 8 months, our 2018 Dodge Ram 2500 has had interment ABS and HCU warning lights and the notification to "Service electronic braking system" followed by "Service antilock brake system". This may occur for a period of hours or seconds and disables our trucks ABS, traction control, cruise control and other systems. When checked, the truck has no stored fault codes. When this first occurred, I went to the dealer where the truck was purchased and inquired about replacement ABS and HCU modules and was informed that none were available. After subsequent visits and internet research, I found TSB#C0020-01, "ABS Pump Motor", that directs replacement of the ABS/HCU modules, and directs that the replacement parts will be provided by a "STAR system". We have had three incidents that we narrowly avoided accidents, two due to the intermittent ABS failure and one due to sudden loss of traction control while pulling our trailer. It has also noted that a Class Action Lawsuit has resulted from this same issue.

Corrective Action:

For about 8 months, our 2018 Dodge Ram 2500 has had interment ABS and HCU warning lights and the notification to "Service electronic braking system" followed by "Service antilock brake system". This may occur for a period of hours or seconds and disables our trucks ABS, traction control, cruise control and other systems. When checked, the truck has no stored fault codes. When this first occurred, I went to the dealer where the truck was purchased and inquired about replacement ABS and HCU modules and was informed that none were available. After subsequent visits and internet research, I found TSB#C0020-01, "ABS Pump Motor", that directs replacement of the ABS/HCU modules, and directs that the replacement parts will be provided by a "STAR system". We have had three incidents that we narrowly avoided accidents, two due to the intermittent ABS failure and one due to sudden loss of traction control while pulling our trailer. It has also noted that a Class Action Lawsuit has resulted from this same issue.

Additional Notes:

For about 8 months, our 2018 Dodge Ram 2500 has had interment ABS and HCU warning lights and the notification to "Service electronic braking system" followed by "Service antilock brake system". This may occur for a period of hours or seconds and disables our trucks ABS, traction control, cruise control and other systems. When checked, the truck has no stored fault codes. When this first occurred, I went to the dealer where the truck was purchased and inquired about replacement ABS and HCU modules and was informed that none were available. After subsequent visits and internet research, I found TSB#C0020-01, "ABS Pump Motor", that directs replacement of the ABS/HCU modules, and directs that the replacement parts will be provided by a "STAR system". We have had three incidents that we narrowly avoided accidents, two due to the intermittent ABS failure and one due to sudden loss of traction control while pulling our trailer. It has also noted that a Class Action Lawsuit has resulted from this same issue.

Manufacturer: RAM
Mfg Campaign: 11524837
Notice Date: Jun 1, 2023
Recall Date: Jun 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11524837 Other
Jun 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

For about 8 months, our 2018 Dodge Ram 2500 has had interment ABS and HCU warning lights and the notification to "Service electronic braking system" followed by "Service antilock brake system". This may occur for a period of hours or seconds and disables our trucks ABS, traction control, cruise control and other systems. When checked, the truck has no stored fault codes. When this first occurred, I went to the dealer where the truck was purchased and inquired about replacement ABS and HCU modules and was informed that none were available. After subsequent visits and internet research, I found TSB#C0020-01, "ABS Pump Motor", that directs replacement of the ABS/HCU modules, and directs that the replacement parts will be provided by a "STAR system". We have had three incidents that we narrowly avoided accidents, two due to the intermittent ABS failure and one due to sudden loss of traction control while pulling our trailer. It has also noted that a Class Action Lawsuit has resulted from this same issue.

Corrective Action:

For about 8 months, our 2018 Dodge Ram 2500 has had interment ABS and HCU warning lights and the notification to "Service electronic braking system" followed by "Service antilock brake system". This may occur for a period of hours or seconds and disables our trucks ABS, traction control, cruise control and other systems. When checked, the truck has no stored fault codes. When this first occurred, I went to the dealer where the truck was purchased and inquired about replacement ABS and HCU modules and was informed that none were available. After subsequent visits and internet research, I found TSB#C0020-01, "ABS Pump Motor", that directs replacement of the ABS/HCU modules, and directs that the replacement parts will be provided by a "STAR system". We have had three incidents that we narrowly avoided accidents, two due to the intermittent ABS failure and one due to sudden loss of traction control while pulling our trailer. It has also noted that a Class Action Lawsuit has resulted from this same issue.

Additional Notes:

For about 8 months, our 2018 Dodge Ram 2500 has had interment ABS and HCU warning lights and the notification to "Service electronic braking system" followed by "Service antilock brake system". This may occur for a period of hours or seconds and disables our trucks ABS, traction control, cruise control and other systems. When checked, the truck has no stored fault codes. When this first occurred, I went to the dealer where the truck was purchased and inquired about replacement ABS and HCU modules and was informed that none were available. After subsequent visits and internet research, I found TSB#C0020-01, "ABS Pump Motor", that directs replacement of the ABS/HCU modules, and directs that the replacement parts will be provided by a "STAR system". We have had three incidents that we narrowly avoided accidents, two due to the intermittent ABS failure and one due to sudden loss of traction control while pulling our trailer. It has also noted that a Class Action Lawsuit has resulted from this same issue.

Manufacturer: RAM
Mfg Campaign: 11524837
Notice Date: Jun 1, 2023
Recall Date: Jun 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11524837 Other
Jun 1, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

For about 8 months, our 2018 Dodge Ram 2500 has had interment ABS and HCU warning lights and the notification to "Service electronic braking system" followed by "Service antilock brake system". This may occur for a period of hours or seconds and disables our trucks ABS, traction control, cruise control and other systems. When checked, the truck has no stored fault codes. When this first occurred, I went to the dealer where the truck was purchased and inquired about replacement ABS and HCU modules and was informed that none were available. After subsequent visits and internet research, I found TSB#C0020-01, "ABS Pump Motor", that directs replacement of the ABS/HCU modules, and directs that the replacement parts will be provided by a "STAR system". We have had three incidents that we narrowly avoided accidents, two due to the intermittent ABS failure and one due to sudden loss of traction control while pulling our trailer. It has also noted that a Class Action Lawsuit has resulted from this same issue.

Corrective Action:

For about 8 months, our 2018 Dodge Ram 2500 has had interment ABS and HCU warning lights and the notification to "Service electronic braking system" followed by "Service antilock brake system". This may occur for a period of hours or seconds and disables our trucks ABS, traction control, cruise control and other systems. When checked, the truck has no stored fault codes. When this first occurred, I went to the dealer where the truck was purchased and inquired about replacement ABS and HCU modules and was informed that none were available. After subsequent visits and internet research, I found TSB#C0020-01, "ABS Pump Motor", that directs replacement of the ABS/HCU modules, and directs that the replacement parts will be provided by a "STAR system". We have had three incidents that we narrowly avoided accidents, two due to the intermittent ABS failure and one due to sudden loss of traction control while pulling our trailer. It has also noted that a Class Action Lawsuit has resulted from this same issue.

Additional Notes:

For about 8 months, our 2018 Dodge Ram 2500 has had interment ABS and HCU warning lights and the notification to "Service electronic braking system" followed by "Service antilock brake system". This may occur for a period of hours or seconds and disables our trucks ABS, traction control, cruise control and other systems. When checked, the truck has no stored fault codes. When this first occurred, I went to the dealer where the truck was purchased and inquired about replacement ABS and HCU modules and was informed that none were available. After subsequent visits and internet research, I found TSB#C0020-01, "ABS Pump Motor", that directs replacement of the ABS/HCU modules, and directs that the replacement parts will be provided by a "STAR system". We have had three incidents that we narrowly avoided accidents, two due to the intermittent ABS failure and one due to sudden loss of traction control while pulling our trailer. It has also noted that a Class Action Lawsuit has resulted from this same issue.

Manufacturer: RAM
Mfg Campaign: 11524837
Notice Date: Jun 1, 2023
Recall Date: Jun 1, 2023

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