Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
1. ABS Module and ABS Pump have malfunctioned, parts have been backordered for months with no ETA. 2. The problem has been verified by an independent service center 3. Has not been inspected by anyone else. 4. ABS light and Traction Control light come on intermittently.
Corrective Action:
1. ABS Module and ABS Pump have malfunctioned, parts have been backordered for months with no ETA. 2. The problem has been verified by an independent service center 3. Has not been inspected by anyone else. 4. ABS light and Traction Control light come on intermittently.
Additional Notes:
1. ABS Module and ABS Pump have malfunctioned, parts have been backordered for months with no ETA. 2. The problem has been verified by an independent service center 3. Has not been inspected by anyone else. 4. ABS light and Traction Control light come on intermittently.
Mfg Campaign: 11496866
Recall Date: Dec 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS system malfunctioning, “service electronic braking system” and “service abs” messages flashing continuously while driving. Known issue among Ram. Was quoted $1000 to repair ABS module.
Corrective Action:
ABS system malfunctioning, “service electronic braking system” and “service abs” messages flashing continuously while driving. Known issue among Ram. Was quoted $1000 to repair ABS module.
Additional Notes:
ABS system malfunctioning, “service electronic braking system” and “service abs” messages flashing continuously while driving. Known issue among Ram. Was quoted $1000 to repair ABS module.
Mfg Campaign: 11496712
Recall Date: Dec 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS system malfunctioning, “service electronic braking system” and “service abs” messages flashing continuously while driving. Known issue among Ram. Was quoted $1000 to repair ABS module.
Corrective Action:
ABS system malfunctioning, “service electronic braking system” and “service abs” messages flashing continuously while driving. Known issue among Ram. Was quoted $1000 to repair ABS module.
Additional Notes:
ABS system malfunctioning, “service electronic braking system” and “service abs” messages flashing continuously while driving. Known issue among Ram. Was quoted $1000 to repair ABS module.
Mfg Campaign: 11496712
Recall Date: Dec 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The brake anti lock warning light comes on intermittently causing cruise control to be turned off.Yes it can be inspected.I feel this is a safety issue when driving at highway speeds.
Corrective Action:
The brake anti lock warning light comes on intermittently causing cruise control to be turned off.Yes it can be inspected.I feel this is a safety issue when driving at highway speeds.
Additional Notes:
The brake anti lock warning light comes on intermittently causing cruise control to be turned off.Yes it can be inspected.I feel this is a safety issue when driving at highway speeds.
Mfg Campaign: 11496780
Recall Date: Dec 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS system failure. Dealer informed me that brake fluid leaked through manifold into the computer module causing ABS system failure. Warning light on dashboard says ABS traction control warning, electric braking system warning.
Corrective Action:
ABS system failure. Dealer informed me that brake fluid leaked through manifold into the computer module causing ABS system failure. Warning light on dashboard says ABS traction control warning, electric braking system warning.
Additional Notes:
ABS system failure. Dealer informed me that brake fluid leaked through manifold into the computer module causing ABS system failure. Warning light on dashboard says ABS traction control warning, electric braking system warning.
Mfg Campaign: 11496274
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS/traction control intermittently disables Without ABS/traction control while in poor weather conditions it creates a potential for an accident Dealer told me I need a new hydraulic control unit Service ABS and service electronic braking system flash and traction control turns off
Corrective Action:
ABS/traction control intermittently disables Without ABS/traction control while in poor weather conditions it creates a potential for an accident Dealer told me I need a new hydraulic control unit Service ABS and service electronic braking system flash and traction control turns off
Additional Notes:
ABS/traction control intermittently disables Without ABS/traction control while in poor weather conditions it creates a potential for an accident Dealer told me I need a new hydraulic control unit Service ABS and service electronic braking system flash and traction control turns off
Mfg Campaign: 11496085
Recall Date: Dec 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS pump motor control unit failed. Part number 68143491-AA making the ABS safety feature unusable. This is a know and common problem with this vehicle.
Corrective Action:
The ABS pump motor control unit failed. Part number 68143491-AA making the ABS safety feature unusable. This is a know and common problem with this vehicle.
Additional Notes:
The ABS pump motor control unit failed. Part number 68143491-AA making the ABS safety feature unusable. This is a know and common problem with this vehicle.
Mfg Campaign: 11495969
Recall Date: Dec 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service electronic brake system indicator came on while driving vehicle. Warning continued to go on and off numerous times randomly and still continues to do so. Took it to dealership to have problem addressed and service worker said this was his sixth 2018 Ram 2500/3500 in his dealership to have the HYDRAULIC CONTROL UNIT and ANTI LOCK BRAKE module to malfunction. FCA should have a recall on this, but as of now they don't. Parts are back ordered and won't be in for months. Dealership told me it's fine to drive as is but I'd rather not take my chances. Please address this. Thank you very much.
Corrective Action:
Service electronic brake system indicator came on while driving vehicle. Warning continued to go on and off numerous times randomly and still continues to do so. Took it to dealership to have problem addressed and service worker said this was his sixth 2018 Ram 2500/3500 in his dealership to have the HYDRAULIC CONTROL UNIT and ANTI LOCK BRAKE module to malfunction. FCA should have a recall on this, but as of now they don't. Parts are back ordered and won't be in for months. Dealership told me it's fine to drive as is but I'd rather not take my chances. Please address this. Thank you very much.
Additional Notes:
Service electronic brake system indicator came on while driving vehicle. Warning continued to go on and off numerous times randomly and still continues to do so. Took it to dealership to have problem addressed and service worker said this was his sixth 2018 Ram 2500/3500 in his dealership to have the HYDRAULIC CONTROL UNIT and ANTI LOCK BRAKE module to malfunction. FCA should have a recall on this, but as of now they don't. Parts are back ordered and won't be in for months. Dealership told me it's fine to drive as is but I'd rather not take my chances. Please address this. Thank you very much.
Mfg Campaign: 11495903
Recall Date: Dec 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service electronic brake system indicator came on while driving vehicle. Warning continued to go on and off numerous times randomly and still continues to do so. Took it to dealership to have problem addressed and service worker said this was his sixth 2018 Ram 2500/3500 in his dealership to have the HYDRAULIC CONTROL UNIT and ANTI LOCK BRAKE module to malfunction. FCA should have a recall on this, but as of now they don't. Parts are back ordered and won't be in for months. Dealership told me it's fine to drive as is but I'd rather not take my chances. Please address this. Thank you very much.
Corrective Action:
Service electronic brake system indicator came on while driving vehicle. Warning continued to go on and off numerous times randomly and still continues to do so. Took it to dealership to have problem addressed and service worker said this was his sixth 2018 Ram 2500/3500 in his dealership to have the HYDRAULIC CONTROL UNIT and ANTI LOCK BRAKE module to malfunction. FCA should have a recall on this, but as of now they don't. Parts are back ordered and won't be in for months. Dealership told me it's fine to drive as is but I'd rather not take my chances. Please address this. Thank you very much.
Additional Notes:
Service electronic brake system indicator came on while driving vehicle. Warning continued to go on and off numerous times randomly and still continues to do so. Took it to dealership to have problem addressed and service worker said this was his sixth 2018 Ram 2500/3500 in his dealership to have the HYDRAULIC CONTROL UNIT and ANTI LOCK BRAKE module to malfunction. FCA should have a recall on this, but as of now they don't. Parts are back ordered and won't be in for months. Dealership told me it's fine to drive as is but I'd rather not take my chances. Please address this. Thank you very much.
Mfg Campaign: 11495903
Recall Date: Dec 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS on my vehicle malfunctioned and the warning lights appeared on about 8/1/2022. The mechanic pulled the error code C0020-01 ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. His research indicates the solution is to replace both the ABS Control Module and the ABS Hydraulic Control Unit at the same time. As replacing one without the other seems to lead to additional unnecessary and costly repairs to the same part. After contacting every Ram dealer in my area, there are no ABS Control Modules available anywhere. I then checked the internet and it appears that the ABS CM (part# 68347098AB) is not available anywhere with over 2500 on backorder at a single RAM dealership in Texas. It appears that there are many thousands of RAM owners with the same problem and the lack of a replacement part is troubling. The ABS system in vehicles is a BASIC safety feature and a malfuctioning ABS will undoubable lead to crashes and possibly deaths. As a owner of an affected vehicle, I request that you investigate this problem and force RAM to ensure that their vehicles are equipped with the basic safety features that are required by law.
Corrective Action:
The ABS on my vehicle malfunctioned and the warning lights appeared on about 8/1/2022. The mechanic pulled the error code C0020-01 ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. His research indicates the solution is to replace both the ABS Control Module and the ABS Hydraulic Control Unit at the same time. As replacing one without the other seems to lead to additional unnecessary and costly repairs to the same part. After contacting every Ram dealer in my area, there are no ABS Control Modules available anywhere. I then checked the internet and it appears that the ABS CM (part# 68347098AB) is not available anywhere with over 2500 on backorder at a single RAM dealership in Texas. It appears that there are many thousands of RAM owners with the same problem and the lack of a replacement part is troubling. The ABS system in vehicles is a BASIC safety feature and a malfuctioning ABS will undoubable lead to crashes and possibly deaths. As a owner of an affected vehicle, I request that you investigate this problem and force RAM to ensure that their vehicles are equipped with the basic safety features that are required by law.
Additional Notes:
The ABS on my vehicle malfunctioned and the warning lights appeared on about 8/1/2022. The mechanic pulled the error code C0020-01 ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. His research indicates the solution is to replace both the ABS Control Module and the ABS Hydraulic Control Unit at the same time. As replacing one without the other seems to lead to additional unnecessary and costly repairs to the same part. After contacting every Ram dealer in my area, there are no ABS Control Modules available anywhere. I then checked the internet and it appears that the ABS CM (part# 68347098AB) is not available anywhere with over 2500 on backorder at a single RAM dealership in Texas. It appears that there are many thousands of RAM owners with the same problem and the lack of a replacement part is troubling. The ABS system in vehicles is a BASIC safety feature and a malfuctioning ABS will undoubable lead to crashes and possibly deaths. As a owner of an affected vehicle, I request that you investigate this problem and force RAM to ensure that their vehicles are equipped with the basic safety features that are required by law.
Mfg Campaign: 11495797
Recall Date: Dec 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While traveling down a road in Palatka, FL, going 70mph, I experienced my truck disengage from cruise control and violently lock up the rear tires during wet road conditions. Shortly after the cruise control disengaged, an intermittent ABS and Traction control light illuminated. After bringing my vehicle to a certified auto shop, I was informed that the ABS Pump (Hydraulic Control Unit) OEM Part# 68143491AB was found to be at fault. I was told that the part would not be available until January 18th, 2023. After completing some research online, I found numerous people have reported the same problem I was having and also dealing with part delays. The Anti-Lock-Brake and traction control systems are both integral to the safe operation of the vehicle. Without the systems functioning properly I put my life and others at risk. I hope this issue gets looked at seriously and can be resolved promptly. People's lives are at stake.
Corrective Action:
While traveling down a road in Palatka, FL, going 70mph, I experienced my truck disengage from cruise control and violently lock up the rear tires during wet road conditions. Shortly after the cruise control disengaged, an intermittent ABS and Traction control light illuminated. After bringing my vehicle to a certified auto shop, I was informed that the ABS Pump (Hydraulic Control Unit) OEM Part# 68143491AB was found to be at fault. I was told that the part would not be available until January 18th, 2023. After completing some research online, I found numerous people have reported the same problem I was having and also dealing with part delays. The Anti-Lock-Brake and traction control systems are both integral to the safe operation of the vehicle. Without the systems functioning properly I put my life and others at risk. I hope this issue gets looked at seriously and can be resolved promptly. People's lives are at stake.
Additional Notes:
While traveling down a road in Palatka, FL, going 70mph, I experienced my truck disengage from cruise control and violently lock up the rear tires during wet road conditions. Shortly after the cruise control disengaged, an intermittent ABS and Traction control light illuminated. After bringing my vehicle to a certified auto shop, I was informed that the ABS Pump (Hydraulic Control Unit) OEM Part# 68143491AB was found to be at fault. I was told that the part would not be available until January 18th, 2023. After completing some research online, I found numerous people have reported the same problem I was having and also dealing with part delays. The Anti-Lock-Brake and traction control systems are both integral to the safe operation of the vehicle. Without the systems functioning properly I put my life and others at risk. I hope this issue gets looked at seriously and can be resolved promptly. People's lives are at stake.
Mfg Campaign: 11495841
Recall Date: Dec 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
while having tires changed 3 different times a lug nut stud has broken off. none of the times was the nut cross threaded or over tightened. the broken stud piece turned out of the nut by hand and seem to have had a manufacturing defect in the metal. i have the broken pieces still. if there is a problem with the way the studs were manufactured they all could break off causing an accident
Corrective Action:
while having tires changed 3 different times a lug nut stud has broken off. none of the times was the nut cross threaded or over tightened. the broken stud piece turned out of the nut by hand and seem to have had a manufacturing defect in the metal. i have the broken pieces still. if there is a problem with the way the studs were manufactured they all could break off causing an accident
Additional Notes:
while having tires changed 3 different times a lug nut stud has broken off. none of the times was the nut cross threaded or over tightened. the broken stud piece turned out of the nut by hand and seem to have had a manufacturing defect in the metal. i have the broken pieces still. if there is a problem with the way the studs were manufactured they all could break off causing an accident
Mfg Campaign: 11495705
Recall Date: Dec 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
abs module failure replaced on 21 Nov. 2021. abs module failure second time back in for replacement on 21 Nv. 2022.
Corrective Action:
abs module failure replaced on 21 Nov. 2021. abs module failure second time back in for replacement on 21 Nv. 2022.
Additional Notes:
abs module failure replaced on 21 Nov. 2021. abs module failure second time back in for replacement on 21 Nv. 2022.
Mfg Campaign: 11494873
Recall Date: Nov 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HCU failing. Blinks on display screen. Appears then disappears. When in cruise control and the HCU goes haywire, kicks cruise control off unexpectedly. When this occurs and the driver isn't expecting it, this causes panic because the vehicle rapidly slows down, nearly causing a vehicle collision if not prepared for it. I was almost rear ended due to this. Research on this failure would reveal this issue to be affecting 1000's of 2018 RAM trucks to have this problem. My local Dodge dealer advised I am approximately the 2500th person waiting on the part which is currently on BACKORDER. Have been a Police Officer for 15 years, safe driver and this nearly caused an accident on 695 Baltimore County, MD during heavy traffic.
Corrective Action:
HCU failing. Blinks on display screen. Appears then disappears. When in cruise control and the HCU goes haywire, kicks cruise control off unexpectedly. When this occurs and the driver isn't expecting it, this causes panic because the vehicle rapidly slows down, nearly causing a vehicle collision if not prepared for it. I was almost rear ended due to this. Research on this failure would reveal this issue to be affecting 1000's of 2018 RAM trucks to have this problem. My local Dodge dealer advised I am approximately the 2500th person waiting on the part which is currently on BACKORDER. Have been a Police Officer for 15 years, safe driver and this nearly caused an accident on 695 Baltimore County, MD during heavy traffic.
Additional Notes:
HCU failing. Blinks on display screen. Appears then disappears. When in cruise control and the HCU goes haywire, kicks cruise control off unexpectedly. When this occurs and the driver isn't expecting it, this causes panic because the vehicle rapidly slows down, nearly causing a vehicle collision if not prepared for it. I was almost rear ended due to this. Research on this failure would reveal this issue to be affecting 1000's of 2018 RAM trucks to have this problem. My local Dodge dealer advised I am approximately the 2500th person waiting on the part which is currently on BACKORDER. Have been a Police Officer for 15 years, safe driver and this nearly caused an accident on 695 Baltimore County, MD during heavy traffic.
Mfg Campaign: 11494534
Recall Date: Nov 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HCU failing. Blinks on display screen. Appears then disappears. When in cruise control and the HCU goes haywire, kicks cruise control off unexpectedly. When this occurs and the driver isn't expecting it, this causes panic because the vehicle rapidly slows down, nearly causing a vehicle collision if not prepared for it. I was almost rear ended due to this. Research on this failure would reveal this issue to be affecting 1000's of 2018 RAM trucks to have this problem. My local Dodge dealer advised I am approximately the 2500th person waiting on the part which is currently on BACKORDER. Have been a Police Officer for 15 years, safe driver and this nearly caused an accident on 695 Baltimore County, MD during heavy traffic.
Corrective Action:
HCU failing. Blinks on display screen. Appears then disappears. When in cruise control and the HCU goes haywire, kicks cruise control off unexpectedly. When this occurs and the driver isn't expecting it, this causes panic because the vehicle rapidly slows down, nearly causing a vehicle collision if not prepared for it. I was almost rear ended due to this. Research on this failure would reveal this issue to be affecting 1000's of 2018 RAM trucks to have this problem. My local Dodge dealer advised I am approximately the 2500th person waiting on the part which is currently on BACKORDER. Have been a Police Officer for 15 years, safe driver and this nearly caused an accident on 695 Baltimore County, MD during heavy traffic.
Additional Notes:
HCU failing. Blinks on display screen. Appears then disappears. When in cruise control and the HCU goes haywire, kicks cruise control off unexpectedly. When this occurs and the driver isn't expecting it, this causes panic because the vehicle rapidly slows down, nearly causing a vehicle collision if not prepared for it. I was almost rear ended due to this. Research on this failure would reveal this issue to be affecting 1000's of 2018 RAM trucks to have this problem. My local Dodge dealer advised I am approximately the 2500th person waiting on the part which is currently on BACKORDER. Have been a Police Officer for 15 years, safe driver and this nearly caused an accident on 695 Baltimore County, MD during heavy traffic.
Mfg Campaign: 11494534
Recall Date: Nov 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A few weeks ago, the seat and steering wheel was so hot, I could hardley hold the steering wheel to drive. I immediately checked the controls for the heat, it was on and I turned off, it turns back on. I finally found a safe place to pull over and went to settings and made sure it was off. It automatically comes back on, then it wouldn't let me turn it off. Finally it switches to cool seats, then then fan is coming on wide open and I couldn't turn that off. I finally shut the truck down for a few minutes. Then restarted the truck, then the truck wouldn't go in drive, it was stuck in park. I kept working with the shifter and finally got it in drive. As soon as I pull back into traffic, the backup camera is on, the radio starts going crazy, going from station to station, I tried turning off the screen, it wouldn't turn off. Then all my phone contacts come up on the screen and then starts randomly calling people. I couldn't make it stop until I disconnected it from Bluetooth. I finally made it home and shut the truck off, and disconnected the battery hoping to reset the entire system. The next day, same stuff, but different stuff. Doors locking and unlocking. Also, had to take off Bluetooth again, because it starts talking and reading all my text messages. I love my truck, but it is driving me crazy, it's so distracting trying to keep it from doing all this crazy stuff. The steering wheel getting hot is crazy, I can't get nothing done sitting on the side of the road. Please help!!!
Corrective Action:
A few weeks ago, the seat and steering wheel was so hot, I could hardley hold the steering wheel to drive. I immediately checked the controls for the heat, it was on and I turned off, it turns back on. I finally found a safe place to pull over and went to settings and made sure it was off. It automatically comes back on, then it wouldn't let me turn it off. Finally it switches to cool seats, then then fan is coming on wide open and I couldn't turn that off. I finally shut the truck down for a few minutes. Then restarted the truck, then the truck wouldn't go in drive, it was stuck in park. I kept working with the shifter and finally got it in drive. As soon as I pull back into traffic, the backup camera is on, the radio starts going crazy, going from station to station, I tried turning off the screen, it wouldn't turn off. Then all my phone contacts come up on the screen and then starts randomly calling people. I couldn't make it stop until I disconnected it from Bluetooth. I finally made it home and shut the truck off, and disconnected the battery hoping to reset the entire system. The next day, same stuff, but different stuff. Doors locking and unlocking. Also, had to take off Bluetooth again, because it starts talking and reading all my text messages. I love my truck, but it is driving me crazy, it's so distracting trying to keep it from doing all this crazy stuff. The steering wheel getting hot is crazy, I can't get nothing done sitting on the side of the road. Please help!!!
Additional Notes:
A few weeks ago, the seat and steering wheel was so hot, I could hardley hold the steering wheel to drive. I immediately checked the controls for the heat, it was on and I turned off, it turns back on. I finally found a safe place to pull over and went to settings and made sure it was off. It automatically comes back on, then it wouldn't let me turn it off. Finally it switches to cool seats, then then fan is coming on wide open and I couldn't turn that off. I finally shut the truck down for a few minutes. Then restarted the truck, then the truck wouldn't go in drive, it was stuck in park. I kept working with the shifter and finally got it in drive. As soon as I pull back into traffic, the backup camera is on, the radio starts going crazy, going from station to station, I tried turning off the screen, it wouldn't turn off. Then all my phone contacts come up on the screen and then starts randomly calling people. I couldn't make it stop until I disconnected it from Bluetooth. I finally made it home and shut the truck off, and disconnected the battery hoping to reset the entire system. The next day, same stuff, but different stuff. Doors locking and unlocking. Also, had to take off Bluetooth again, because it starts talking and reading all my text messages. I love my truck, but it is driving me crazy, it's so distracting trying to keep it from doing all this crazy stuff. The steering wheel getting hot is crazy, I can't get nothing done sitting on the side of the road. Please help!!!
Mfg Campaign: 11494410
Recall Date: Nov 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Diesel truck computer system shuts down truck for minor def system error code to 5mph within 85 miles to get to a dealer to reset computer code. This will cause deaths from truck not going any faster than 5mph on freeway. Just because the def system sees an error and might cause a bit more exhaust, to shut down your truck in the middle of nowhere causing traffic nightmares and deaths is the most stupid rule the EPA and mfgs follow. Epa and mfg needs new computer programming on all diesel trucks that have this. If anything, make the derate to 65 mph for 500 miles, far enough so folks can get home safely.
Corrective Action:
Diesel truck computer system shuts down truck for minor def system error code to 5mph within 85 miles to get to a dealer to reset computer code. This will cause deaths from truck not going any faster than 5mph on freeway. Just because the def system sees an error and might cause a bit more exhaust, to shut down your truck in the middle of nowhere causing traffic nightmares and deaths is the most stupid rule the EPA and mfgs follow. Epa and mfg needs new computer programming on all diesel trucks that have this. If anything, make the derate to 65 mph for 500 miles, far enough so folks can get home safely.
Additional Notes:
Diesel truck computer system shuts down truck for minor def system error code to 5mph within 85 miles to get to a dealer to reset computer code. This will cause deaths from truck not going any faster than 5mph on freeway. Just because the def system sees an error and might cause a bit more exhaust, to shut down your truck in the middle of nowhere causing traffic nightmares and deaths is the most stupid rule the EPA and mfgs follow. Epa and mfg needs new computer programming on all diesel trucks that have this. If anything, make the derate to 65 mph for 500 miles, far enough so folks can get home safely.
Mfg Campaign: 11494452
Recall Date: Nov 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HCU is malfunctioning. Loss of ABS. This has been checked at a certified dealership. Warning lights come off and on. This has been happening for the past 5 months. The parts are not available. Dodge/Ram need to make these parts available or they need to give us all a new vehicle.
Corrective Action:
HCU is malfunctioning. Loss of ABS. This has been checked at a certified dealership. Warning lights come off and on. This has been happening for the past 5 months. The parts are not available. Dodge/Ram need to make these parts available or they need to give us all a new vehicle.
Additional Notes:
HCU is malfunctioning. Loss of ABS. This has been checked at a certified dealership. Warning lights come off and on. This has been happening for the past 5 months. The parts are not available. Dodge/Ram need to make these parts available or they need to give us all a new vehicle.
Mfg Campaign: 11494492
Recall Date: Nov 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I received a message regarding ABS failure. I had it checked an the OBD and it showed an active C0020-01 code. This is a widespread problem with this vehicle. So much so that FCA issued a bulletin dated 4/28/20, case # S2005000004. Parts are not available. The manufacturer should be held responsible for selling a clearly deficient product. Inoperative ABS is a serious safety issue and should be corrected immediately.
Corrective Action:
I received a message regarding ABS failure. I had it checked an the OBD and it showed an active C0020-01 code. This is a widespread problem with this vehicle. So much so that FCA issued a bulletin dated 4/28/20, case # S2005000004. Parts are not available. The manufacturer should be held responsible for selling a clearly deficient product. Inoperative ABS is a serious safety issue and should be corrected immediately.
Additional Notes:
I received a message regarding ABS failure. I had it checked an the OBD and it showed an active C0020-01 code. This is a widespread problem with this vehicle. So much so that FCA issued a bulletin dated 4/28/20, case # S2005000004. Parts are not available. The manufacturer should be held responsible for selling a clearly deficient product. Inoperative ABS is a serious safety issue and should be corrected immediately.
Mfg Campaign: 11494069
Recall Date: Nov 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck ABS, traction control, and service electric brake lights and warnings have flashed and beeped on and off and on and off every few seconds. I took the truck to the dealer to be fixed under warranty. The dealer states it has a bad HCU and no longer has anti lock brakes however I can still drive the truck with all that distraction going on in the dash. The part is on back order and I won’t have my truck repaired until February (2.5 months) This same part was also replaced a a little over year ago under warranty along with Abs sensors and wire harnesses. I have 2 friends with the same year trucks who also had to have the same repair done. Upon looking up information on the internet it seems like this has been a on going issue on the 4th generation ram trucks 1500-3500 models from 2012-2018 I feel the safety of this could cause a car accident by the distraction of the dash going nuts and the possibility of a vehicle skid while not having anti lock brakes properly working. I would hate to drive it putting my life as well as others drivers and passengers lives in the line due to this safety issue ram is having. The issue happens randomly some times non stop while driving and sometimes I can drive 15 miles or so with nothing then it will start again. It first happened when I had approximately 50,000 miles on the truck and has done it again at 73,500 miles. When the lights are on it will not allow cruise control to work or 4x4 to engage. I have not noticed anything else not working properly.
Corrective Action:
The truck ABS, traction control, and service electric brake lights and warnings have flashed and beeped on and off and on and off every few seconds. I took the truck to the dealer to be fixed under warranty. The dealer states it has a bad HCU and no longer has anti lock brakes however I can still drive the truck with all that distraction going on in the dash. The part is on back order and I won’t have my truck repaired until February (2.5 months) This same part was also replaced a a little over year ago under warranty along with Abs sensors and wire harnesses. I have 2 friends with the same year trucks who also had to have the same repair done. Upon looking up information on the internet it seems like this has been a on going issue on the 4th generation ram trucks 1500-3500 models from 2012-2018 I feel the safety of this could cause a car accident by the distraction of the dash going nuts and the possibility of a vehicle skid while not having anti lock brakes properly working. I would hate to drive it putting my life as well as others drivers and passengers lives in the line due to this safety issue ram is having. The issue happens randomly some times non stop while driving and sometimes I can drive 15 miles or so with nothing then it will start again. It first happened when I had approximately 50,000 miles on the truck and has done it again at 73,500 miles. When the lights are on it will not allow cruise control to work or 4x4 to engage. I have not noticed anything else not working properly.
Additional Notes:
The truck ABS, traction control, and service electric brake lights and warnings have flashed and beeped on and off and on and off every few seconds. I took the truck to the dealer to be fixed under warranty. The dealer states it has a bad HCU and no longer has anti lock brakes however I can still drive the truck with all that distraction going on in the dash. The part is on back order and I won’t have my truck repaired until February (2.5 months) This same part was also replaced a a little over year ago under warranty along with Abs sensors and wire harnesses. I have 2 friends with the same year trucks who also had to have the same repair done. Upon looking up information on the internet it seems like this has been a on going issue on the 4th generation ram trucks 1500-3500 models from 2012-2018 I feel the safety of this could cause a car accident by the distraction of the dash going nuts and the possibility of a vehicle skid while not having anti lock brakes properly working. I would hate to drive it putting my life as well as others drivers and passengers lives in the line due to this safety issue ram is having. The issue happens randomly some times non stop while driving and sometimes I can drive 15 miles or so with nothing then it will start again. It first happened when I had approximately 50,000 miles on the truck and has done it again at 73,500 miles. When the lights are on it will not allow cruise control to work or 4x4 to engage. I have not noticed anything else not working properly.
Mfg Campaign: 11494090
Recall Date: Nov 18, 2022
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