Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The truck ABS, traction control, and service electric brake lights and warnings have flashed and beeped on and off and on and off every few seconds. I took the truck to the dealer to be fixed under warranty. The dealer states it has a bad HCU and no longer has anti lock brakes however I can still drive the truck with all that distraction going on in the dash. The part is on back order and I won’t have my truck repaired until February (2.5 months) This same part was also replaced a a little over year ago under warranty along with Abs sensors and wire harnesses. I have 2 friends with the same year trucks who also had to have the same repair done. Upon looking up information on the internet it seems like this has been a on going issue on the 4th generation ram trucks 1500-3500 models from 2012-2018 I feel the safety of this could cause a car accident by the distraction of the dash going nuts and the possibility of a vehicle skid while not having anti lock brakes properly working. I would hate to drive it putting my life as well as others drivers and passengers lives in the line due to this safety issue ram is having. The issue happens randomly some times non stop while driving and sometimes I can drive 15 miles or so with nothing then it will start again. It first happened when I had approximately 50,000 miles on the truck and has done it again at 73,500 miles. When the lights are on it will not allow cruise control to work or 4x4 to engage. I have not noticed anything else not working properly.
Corrective Action:
The truck ABS, traction control, and service electric brake lights and warnings have flashed and beeped on and off and on and off every few seconds. I took the truck to the dealer to be fixed under warranty. The dealer states it has a bad HCU and no longer has anti lock brakes however I can still drive the truck with all that distraction going on in the dash. The part is on back order and I won’t have my truck repaired until February (2.5 months) This same part was also replaced a a little over year ago under warranty along with Abs sensors and wire harnesses. I have 2 friends with the same year trucks who also had to have the same repair done. Upon looking up information on the internet it seems like this has been a on going issue on the 4th generation ram trucks 1500-3500 models from 2012-2018 I feel the safety of this could cause a car accident by the distraction of the dash going nuts and the possibility of a vehicle skid while not having anti lock brakes properly working. I would hate to drive it putting my life as well as others drivers and passengers lives in the line due to this safety issue ram is having. The issue happens randomly some times non stop while driving and sometimes I can drive 15 miles or so with nothing then it will start again. It first happened when I had approximately 50,000 miles on the truck and has done it again at 73,500 miles. When the lights are on it will not allow cruise control to work or 4x4 to engage. I have not noticed anything else not working properly.
Additional Notes:
The truck ABS, traction control, and service electric brake lights and warnings have flashed and beeped on and off and on and off every few seconds. I took the truck to the dealer to be fixed under warranty. The dealer states it has a bad HCU and no longer has anti lock brakes however I can still drive the truck with all that distraction going on in the dash. The part is on back order and I won’t have my truck repaired until February (2.5 months) This same part was also replaced a a little over year ago under warranty along with Abs sensors and wire harnesses. I have 2 friends with the same year trucks who also had to have the same repair done. Upon looking up information on the internet it seems like this has been a on going issue on the 4th generation ram trucks 1500-3500 models from 2012-2018 I feel the safety of this could cause a car accident by the distraction of the dash going nuts and the possibility of a vehicle skid while not having anti lock brakes properly working. I would hate to drive it putting my life as well as others drivers and passengers lives in the line due to this safety issue ram is having. The issue happens randomly some times non stop while driving and sometimes I can drive 15 miles or so with nothing then it will start again. It first happened when I had approximately 50,000 miles on the truck and has done it again at 73,500 miles. When the lights are on it will not allow cruise control to work or 4x4 to engage. I have not noticed anything else not working properly.
Mfg Campaign: 11494090
Recall Date: Nov 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The truck ABS, traction control, and service electric brake lights and warnings have flashed and beeped on and off and on and off every few seconds. I took the truck to the dealer to be fixed under warranty. The dealer states it has a bad HCU and no longer has anti lock brakes however I can still drive the truck with all that distraction going on in the dash. The part is on back order and I won’t have my truck repaired until February (2.5 months) This same part was also replaced a a little over year ago under warranty along with Abs sensors and wire harnesses. I have 2 friends with the same year trucks who also had to have the same repair done. Upon looking up information on the internet it seems like this has been a on going issue on the 4th generation ram trucks 1500-3500 models from 2012-2018 I feel the safety of this could cause a car accident by the distraction of the dash going nuts and the possibility of a vehicle skid while not having anti lock brakes properly working. I would hate to drive it putting my life as well as others drivers and passengers lives in the line due to this safety issue ram is having. The issue happens randomly some times non stop while driving and sometimes I can drive 15 miles or so with nothing then it will start again. It first happened when I had approximately 50,000 miles on the truck and has done it again at 73,500 miles. When the lights are on it will not allow cruise control to work or 4x4 to engage. I have not noticed anything else not working properly.
Corrective Action:
The truck ABS, traction control, and service electric brake lights and warnings have flashed and beeped on and off and on and off every few seconds. I took the truck to the dealer to be fixed under warranty. The dealer states it has a bad HCU and no longer has anti lock brakes however I can still drive the truck with all that distraction going on in the dash. The part is on back order and I won’t have my truck repaired until February (2.5 months) This same part was also replaced a a little over year ago under warranty along with Abs sensors and wire harnesses. I have 2 friends with the same year trucks who also had to have the same repair done. Upon looking up information on the internet it seems like this has been a on going issue on the 4th generation ram trucks 1500-3500 models from 2012-2018 I feel the safety of this could cause a car accident by the distraction of the dash going nuts and the possibility of a vehicle skid while not having anti lock brakes properly working. I would hate to drive it putting my life as well as others drivers and passengers lives in the line due to this safety issue ram is having. The issue happens randomly some times non stop while driving and sometimes I can drive 15 miles or so with nothing then it will start again. It first happened when I had approximately 50,000 miles on the truck and has done it again at 73,500 miles. When the lights are on it will not allow cruise control to work or 4x4 to engage. I have not noticed anything else not working properly.
Additional Notes:
The truck ABS, traction control, and service electric brake lights and warnings have flashed and beeped on and off and on and off every few seconds. I took the truck to the dealer to be fixed under warranty. The dealer states it has a bad HCU and no longer has anti lock brakes however I can still drive the truck with all that distraction going on in the dash. The part is on back order and I won’t have my truck repaired until February (2.5 months) This same part was also replaced a a little over year ago under warranty along with Abs sensors and wire harnesses. I have 2 friends with the same year trucks who also had to have the same repair done. Upon looking up information on the internet it seems like this has been a on going issue on the 4th generation ram trucks 1500-3500 models from 2012-2018 I feel the safety of this could cause a car accident by the distraction of the dash going nuts and the possibility of a vehicle skid while not having anti lock brakes properly working. I would hate to drive it putting my life as well as others drivers and passengers lives in the line due to this safety issue ram is having. The issue happens randomly some times non stop while driving and sometimes I can drive 15 miles or so with nothing then it will start again. It first happened when I had approximately 50,000 miles on the truck and has done it again at 73,500 miles. When the lights are on it will not allow cruise control to work or 4x4 to engage. I have not noticed anything else not working properly.
Mfg Campaign: 11494090
Recall Date: Nov 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact experienced a spongy pedal. The vehicle was taken to an independent mechanic, who diagnosed that the ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact experienced a spongy pedal. The vehicle was taken to an independent mechanic, who diagnosed that the ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact experienced a spongy pedal. The vehicle was taken to an independent mechanic, who diagnosed that the ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11493800
Recall Date: Nov 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Def warning light comes on for no reason and derates your speed to 5mph while traveling on interstate pulling trailer. You have only 85 miles to get to a dealer to erase codes. This is a very unsafe computer programing setting that the EPA states must be done. Going 5mph while on interstate pulling trailer will cause numerous deaths and accidents. 85 miles in nothing when your out in the middle of nowhere.
Corrective Action:
Def warning light comes on for no reason and derates your speed to 5mph while traveling on interstate pulling trailer. You have only 85 miles to get to a dealer to erase codes. This is a very unsafe computer programing setting that the EPA states must be done. Going 5mph while on interstate pulling trailer will cause numerous deaths and accidents. 85 miles in nothing when your out in the middle of nowhere.
Additional Notes:
Def warning light comes on for no reason and derates your speed to 5mph while traveling on interstate pulling trailer. You have only 85 miles to get to a dealer to erase codes. This is a very unsafe computer programing setting that the EPA states must be done. Going 5mph while on interstate pulling trailer will cause numerous deaths and accidents. 85 miles in nothing when your out in the middle of nowhere.
Mfg Campaign: 11493811
Recall Date: Nov 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Anti-lock brakes system warning light comes on intermittently. When this warning light comes on it will also cause cruise control to disengage (if engaged). There is no warning when this will occur. Not sure if the anti-lock brakes are working properly. Dealer has confirmed the Hydraulic control unit and the ABS module is faulty and needs replace.
Corrective Action:
Anti-lock brakes system warning light comes on intermittently. When this warning light comes on it will also cause cruise control to disengage (if engaged). There is no warning when this will occur. Not sure if the anti-lock brakes are working properly. Dealer has confirmed the Hydraulic control unit and the ABS module is faulty and needs replace.
Additional Notes:
Anti-lock brakes system warning light comes on intermittently. When this warning light comes on it will also cause cruise control to disengage (if engaged). There is no warning when this will occur. Not sure if the anti-lock brakes are working properly. Dealer has confirmed the Hydraulic control unit and the ABS module is faulty and needs replace.
Mfg Campaign: 11493813
Recall Date: Nov 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
As I drive the vehicle, the dashboard makes a "ding" sound and the anti-lock brakes and the traction control lights come on. The display reads "Service Anti-lock Brakes". This also causes the cruise control to disengage. The cruise control cannot be set while the two lights are on on the dash. Sometimes the lights stay on for a while. At other times, the lights cycle on and off (and the ding sounds) every few seconds.
Corrective Action:
As I drive the vehicle, the dashboard makes a "ding" sound and the anti-lock brakes and the traction control lights come on. The display reads "Service Anti-lock Brakes". This also causes the cruise control to disengage. The cruise control cannot be set while the two lights are on on the dash. Sometimes the lights stay on for a while. At other times, the lights cycle on and off (and the ding sounds) every few seconds.
Additional Notes:
As I drive the vehicle, the dashboard makes a "ding" sound and the anti-lock brakes and the traction control lights come on. The display reads "Service Anti-lock Brakes". This also causes the cruise control to disengage. The cruise control cannot be set while the two lights are on on the dash. Sometimes the lights stay on for a while. At other times, the lights cycle on and off (and the ding sounds) every few seconds.
Mfg Campaign: 11493836
Recall Date: Nov 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My truck was diagnosed with a faulty ABS pump assembly by a reputable repair shop . I understand by looking on the Web, that this is a common with this year and model truck. The dealer/manufacturer has no safety recall for this problem. As you know, the ABS helps the vehicle steer properly in an emergency braking situation by restoring traction to the tires. Loosing traction will shorten the stopping distance or lose control of the vehicle. In view of this, I do not understand why this component is not considered a safety issue. I would appreciate If your agency can assists me in resolving this issue with the dealer/manufacturer. Thank you, [XXX]. (2018 Ram 2500 Tradesman Cummins diesel) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My truck was diagnosed with a faulty ABS pump assembly by a reputable repair shop . I understand by looking on the Web, that this is a common with this year and model truck. The dealer/manufacturer has no safety recall for this problem. As you know, the ABS helps the vehicle steer properly in an emergency braking situation by restoring traction to the tires. Loosing traction will shorten the stopping distance or lose control of the vehicle. In view of this, I do not understand why this component is not considered a safety issue. I would appreciate If your agency can assists me in resolving this issue with the dealer/manufacturer. Thank you, [XXX]. (2018 Ram 2500 Tradesman Cummins diesel) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My truck was diagnosed with a faulty ABS pump assembly by a reputable repair shop . I understand by looking on the Web, that this is a common with this year and model truck. The dealer/manufacturer has no safety recall for this problem. As you know, the ABS helps the vehicle steer properly in an emergency braking situation by restoring traction to the tires. Loosing traction will shorten the stopping distance or lose control of the vehicle. In view of this, I do not understand why this component is not considered a safety issue. I would appreciate If your agency can assists me in resolving this issue with the dealer/manufacturer. Thank you, [XXX]. (2018 Ram 2500 Tradesman Cummins diesel) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11493661
Recall Date: Nov 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and service electronic brake system warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 35,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and service electronic brake system warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 35,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and service electronic brake system warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 35,000.
Mfg Campaign: 11493539
Recall Date: Nov 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS control module has begun failing sporadically while the vehicle is running. When this happens is disables the traction control system and the ABS system until the alarm clears, and if the vehicles cruise control is on, it immediately disengages. All of these symptoms deteriorate the safety margin of the vehicle, and cause mid-driving malfunctions that can be unpredictable. When the module is malfunctions both the ABS warning light and TCS warning light are illuminated and a text warning is displayed on the multifunction display of the gauge cluster. The contact found that the parts to rectify this issue are being rationed by Stellantis, leading to unacceptable lead times in simply procuring the parts. When added to the shop rates charged to fix this issue, the price of replacing this clearly defective component begins to total in the thousands of dollars. Therefore, in order to continue his profession and responsibly take care of my liabilities, operating a four-ton vehicle with a compromised braking system and have done so for two years now. In addition, the ABS Malfunction Indicator chimes repeatedly while driving, creating an endlessly distracting environment.
Corrective Action:
The ABS control module has begun failing sporadically while the vehicle is running. When this happens is disables the traction control system and the ABS system until the alarm clears, and if the vehicles cruise control is on, it immediately disengages. All of these symptoms deteriorate the safety margin of the vehicle, and cause mid-driving malfunctions that can be unpredictable. When the module is malfunctions both the ABS warning light and TCS warning light are illuminated and a text warning is displayed on the multifunction display of the gauge cluster. The contact found that the parts to rectify this issue are being rationed by Stellantis, leading to unacceptable lead times in simply procuring the parts. When added to the shop rates charged to fix this issue, the price of replacing this clearly defective component begins to total in the thousands of dollars. Therefore, in order to continue his profession and responsibly take care of my liabilities, operating a four-ton vehicle with a compromised braking system and have done so for two years now. In addition, the ABS Malfunction Indicator chimes repeatedly while driving, creating an endlessly distracting environment.
Additional Notes:
The ABS control module has begun failing sporadically while the vehicle is running. When this happens is disables the traction control system and the ABS system until the alarm clears, and if the vehicles cruise control is on, it immediately disengages. All of these symptoms deteriorate the safety margin of the vehicle, and cause mid-driving malfunctions that can be unpredictable. When the module is malfunctions both the ABS warning light and TCS warning light are illuminated and a text warning is displayed on the multifunction display of the gauge cluster. The contact found that the parts to rectify this issue are being rationed by Stellantis, leading to unacceptable lead times in simply procuring the parts. When added to the shop rates charged to fix this issue, the price of replacing this clearly defective component begins to total in the thousands of dollars. Therefore, in order to continue his profession and responsibly take care of my liabilities, operating a four-ton vehicle with a compromised braking system and have done so for two years now. In addition, the ABS Malfunction Indicator chimes repeatedly while driving, creating an endlessly distracting environment.
Mfg Campaign: 11493218
Recall Date: Nov 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The ABS control module has begun failing sporadically while the vehicle is running. When this happens is disables the traction control system and the ABS system until the alarm clears, and if the vehicles cruise control is on, it immediately disengages. All of these symptoms deteriorate the safety margin of the vehicle, and cause mid-driving malfunctions that can be unpredictable. When the module is malfunctions both the ABS warning light and TCS warning light are illuminated and a text warning is displayed on the multifunction display of the gauge cluster. The contact found that the parts to rectify this issue are being rationed by Stellantis, leading to unacceptable lead times in simply procuring the parts. When added to the shop rates charged to fix this issue, the price of replacing this clearly defective component begins to total in the thousands of dollars. Therefore, in order to continue his profession and responsibly take care of my liabilities, operating a four-ton vehicle with a compromised braking system and have done so for two years now. In addition, the ABS Malfunction Indicator chimes repeatedly while driving, creating an endlessly distracting environment.
Corrective Action:
The ABS control module has begun failing sporadically while the vehicle is running. When this happens is disables the traction control system and the ABS system until the alarm clears, and if the vehicles cruise control is on, it immediately disengages. All of these symptoms deteriorate the safety margin of the vehicle, and cause mid-driving malfunctions that can be unpredictable. When the module is malfunctions both the ABS warning light and TCS warning light are illuminated and a text warning is displayed on the multifunction display of the gauge cluster. The contact found that the parts to rectify this issue are being rationed by Stellantis, leading to unacceptable lead times in simply procuring the parts. When added to the shop rates charged to fix this issue, the price of replacing this clearly defective component begins to total in the thousands of dollars. Therefore, in order to continue his profession and responsibly take care of my liabilities, operating a four-ton vehicle with a compromised braking system and have done so for two years now. In addition, the ABS Malfunction Indicator chimes repeatedly while driving, creating an endlessly distracting environment.
Additional Notes:
The ABS control module has begun failing sporadically while the vehicle is running. When this happens is disables the traction control system and the ABS system until the alarm clears, and if the vehicles cruise control is on, it immediately disengages. All of these symptoms deteriorate the safety margin of the vehicle, and cause mid-driving malfunctions that can be unpredictable. When the module is malfunctions both the ABS warning light and TCS warning light are illuminated and a text warning is displayed on the multifunction display of the gauge cluster. The contact found that the parts to rectify this issue are being rationed by Stellantis, leading to unacceptable lead times in simply procuring the parts. When added to the shop rates charged to fix this issue, the price of replacing this clearly defective component begins to total in the thousands of dollars. Therefore, in order to continue his profession and responsibly take care of my liabilities, operating a four-ton vehicle with a compromised braking system and have done so for two years now. In addition, the ABS Malfunction Indicator chimes repeatedly while driving, creating an endlessly distracting environment.
Mfg Campaign: 11493218
Recall Date: Nov 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the rear wheels would spin upon depression of the accelerator pedal. The contact stated that a warning chime would sound as the ABS and traction control warning lights illuminated. The manufacturer was notified of the failure and referred him to a dealer for a diagnostic test. The dealer diagnosed the vehicle with a defective anti-lock brake system (ABS) and hydraulic control unit (HCU) that needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 19,000. The contact stated that the necessary part for repair is on backorder. The vehicle slides in the rain and they are not confident in driving in the snow. The vehicle also cannot be used to tow a trailer now due to the trailer brakes not activating. The contact provided the repair in which FCA paid half of the repairs for the vehicle minus the amount for the diagnostic fee.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the rear wheels would spin upon depression of the accelerator pedal. The contact stated that a warning chime would sound as the ABS and traction control warning lights illuminated. The manufacturer was notified of the failure and referred him to a dealer for a diagnostic test. The dealer diagnosed the vehicle with a defective anti-lock brake system (ABS) and hydraulic control unit (HCU) that needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 19,000. The contact stated that the necessary part for repair is on backorder. The vehicle slides in the rain and they are not confident in driving in the snow. The vehicle also cannot be used to tow a trailer now due to the trailer brakes not activating. The contact provided the repair in which FCA paid half of the repairs for the vehicle minus the amount for the diagnostic fee.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the rear wheels would spin upon depression of the accelerator pedal. The contact stated that a warning chime would sound as the ABS and traction control warning lights illuminated. The manufacturer was notified of the failure and referred him to a dealer for a diagnostic test. The dealer diagnosed the vehicle with a defective anti-lock brake system (ABS) and hydraulic control unit (HCU) that needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 19,000. The contact stated that the necessary part for repair is on backorder. The vehicle slides in the rain and they are not confident in driving in the snow. The vehicle also cannot be used to tow a trailer now due to the trailer brakes not activating. The contact provided the repair in which FCA paid half of the repairs for the vehicle minus the amount for the diagnostic fee.
Mfg Campaign: 11493022
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the rear wheels would spin upon depression of the accelerator pedal. The contact stated that a warning chime would sound as the ABS and traction control warning lights illuminated. The manufacturer was notified of the failure and referred him to a dealer for a diagnostic test. The dealer diagnosed the vehicle with a defective anti-lock brake system (ABS) and hydraulic control unit (HCU) that needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 19,000. The contact stated that the necessary part for repair is on backorder. The vehicle slides in the rain and they are not confident in driving in the snow. The vehicle also cannot be used to tow a trailer now due to the trailer brakes not activating. The contact provided the repair in which FCA paid half of the repairs for the vehicle minus the amount for the diagnostic fee.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the rear wheels would spin upon depression of the accelerator pedal. The contact stated that a warning chime would sound as the ABS and traction control warning lights illuminated. The manufacturer was notified of the failure and referred him to a dealer for a diagnostic test. The dealer diagnosed the vehicle with a defective anti-lock brake system (ABS) and hydraulic control unit (HCU) that needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 19,000. The contact stated that the necessary part for repair is on backorder. The vehicle slides in the rain and they are not confident in driving in the snow. The vehicle also cannot be used to tow a trailer now due to the trailer brakes not activating. The contact provided the repair in which FCA paid half of the repairs for the vehicle minus the amount for the diagnostic fee.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the rear wheels would spin upon depression of the accelerator pedal. The contact stated that a warning chime would sound as the ABS and traction control warning lights illuminated. The manufacturer was notified of the failure and referred him to a dealer for a diagnostic test. The dealer diagnosed the vehicle with a defective anti-lock brake system (ABS) and hydraulic control unit (HCU) that needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 19,000. The contact stated that the necessary part for repair is on backorder. The vehicle slides in the rain and they are not confident in driving in the snow. The vehicle also cannot be used to tow a trailer now due to the trailer brakes not activating. The contact provided the repair in which FCA paid half of the repairs for the vehicle minus the amount for the diagnostic fee.
Mfg Campaign: 11493022
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs service brake system light continually goes on and off with a chime each time. Sometimes 20 times in a minute. Code is C0020-01 abs pump motor control general electrical failure. Truck brakes will engage without input.
Corrective Action:
Abs service brake system light continually goes on and off with a chime each time. Sometimes 20 times in a minute. Code is C0020-01 abs pump motor control general electrical failure. Truck brakes will engage without input.
Additional Notes:
Abs service brake system light continually goes on and off with a chime each time. Sometimes 20 times in a minute. Code is C0020-01 abs pump motor control general electrical failure. Truck brakes will engage without input.
Mfg Campaign: 11493024
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Mfg Campaign: 11493091
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Our Indicator warning light ABS light was coming on back in May 2022...ABS and traction control lights were coming on. We took the truck to the dealership and paid $223.58 for a diagnosis. The part wasn't covered under our power train warranty, so the warranty department did a goodwill payment for the repair. We had to wait approx 2 months for them to get the part in as there were so many other people waiting for it (I was told about 1100). they did the work finally in July, they said it was fixed. At that time we had 17,730 miles on it.... When we left the dealership the light started to come back on. I tried to reach the warranty dept at Dodge but they didn't return my phone calls. We took it back into the dealership and told them it wasn't fixed and the light is still coming on. We were charged another $223.58 diagnosis fee. They then said that the ABS control unit and module need replaced and the system flushed at a cost of $1993.70. I called the dodge warranty dept and explained my situation. They escalated my complaint and denied us any help. I complained to the dodge dealer that the truck was misdiagnosed the first time we brought it in, and they claim it is a different issue with the same part.....but yet the same symptom. I know that Dodge knows there is an issue with this and should issue a recall.
Corrective Action:
Our Indicator warning light ABS light was coming on back in May 2022...ABS and traction control lights were coming on. We took the truck to the dealership and paid $223.58 for a diagnosis. The part wasn't covered under our power train warranty, so the warranty department did a goodwill payment for the repair. We had to wait approx 2 months for them to get the part in as there were so many other people waiting for it (I was told about 1100). they did the work finally in July, they said it was fixed. At that time we had 17,730 miles on it.... When we left the dealership the light started to come back on. I tried to reach the warranty dept at Dodge but they didn't return my phone calls. We took it back into the dealership and told them it wasn't fixed and the light is still coming on. We were charged another $223.58 diagnosis fee. They then said that the ABS control unit and module need replaced and the system flushed at a cost of $1993.70. I called the dodge warranty dept and explained my situation. They escalated my complaint and denied us any help. I complained to the dodge dealer that the truck was misdiagnosed the first time we brought it in, and they claim it is a different issue with the same part.....but yet the same symptom. I know that Dodge knows there is an issue with this and should issue a recall.
Additional Notes:
Our Indicator warning light ABS light was coming on back in May 2022...ABS and traction control lights were coming on. We took the truck to the dealership and paid $223.58 for a diagnosis. The part wasn't covered under our power train warranty, so the warranty department did a goodwill payment for the repair. We had to wait approx 2 months for them to get the part in as there were so many other people waiting for it (I was told about 1100). they did the work finally in July, they said it was fixed. At that time we had 17,730 miles on it.... When we left the dealership the light started to come back on. I tried to reach the warranty dept at Dodge but they didn't return my phone calls. We took it back into the dealership and told them it wasn't fixed and the light is still coming on. We were charged another $223.58 diagnosis fee. They then said that the ABS control unit and module need replaced and the system flushed at a cost of $1993.70. I called the dodge warranty dept and explained my situation. They escalated my complaint and denied us any help. I complained to the dodge dealer that the truck was misdiagnosed the first time we brought it in, and they claim it is a different issue with the same part.....but yet the same symptom. I know that Dodge knows there is an issue with this and should issue a recall.
Mfg Campaign: 11492969
Recall Date: Nov 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine oil pressure light suddenly comes on and the pressure drops causing the engine to turn off. Vehicle turns off in the middle of road while driving can cause serious accidents and injuries.
Corrective Action:
The engine oil pressure light suddenly comes on and the pressure drops causing the engine to turn off. Vehicle turns off in the middle of road while driving can cause serious accidents and injuries.
Additional Notes:
The engine oil pressure light suddenly comes on and the pressure drops causing the engine to turn off. Vehicle turns off in the middle of road while driving can cause serious accidents and injuries.
Mfg Campaign: 11492976
Recall Date: Nov 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS system fails to operate when braking causing skidding and loss of control under hard braking/wet/ slick conditions. The ABS light and the Traction Control light are illuminated and warning dings when the abs system malfunctions. This is incredibly dangerous to a vehicle that can tow a combined G.V.W.R of 24K Lbs. The Dealers are aware of the problem and the manufacturer states that they know of the issue but are not being forced to or have any knowledge of a recall for this failure. There are several forums about this and even had Chrysler/Fiat/Ram truck care involved in the forums about the issue but declines any issue for safety and to keep driving it or bring it in to have repaired at the owner's expense. I feel this is a safety issue with the braking system and needs to be forced on the company to remedy the issues at their expense. I work for Daimler Trucks North America and if this was an issue with a Tractor/Trailer, then it would be a recall to be repaired. People's lives are in danger when you have a heavy vehicle that does not have the proper braking safety features working as they are required to install per your standards. If you require it, it should be operational for the safety of all people on the road.
Corrective Action:
The ABS system fails to operate when braking causing skidding and loss of control under hard braking/wet/ slick conditions. The ABS light and the Traction Control light are illuminated and warning dings when the abs system malfunctions. This is incredibly dangerous to a vehicle that can tow a combined G.V.W.R of 24K Lbs. The Dealers are aware of the problem and the manufacturer states that they know of the issue but are not being forced to or have any knowledge of a recall for this failure. There are several forums about this and even had Chrysler/Fiat/Ram truck care involved in the forums about the issue but declines any issue for safety and to keep driving it or bring it in to have repaired at the owner's expense. I feel this is a safety issue with the braking system and needs to be forced on the company to remedy the issues at their expense. I work for Daimler Trucks North America and if this was an issue with a Tractor/Trailer, then it would be a recall to be repaired. People's lives are in danger when you have a heavy vehicle that does not have the proper braking safety features working as they are required to install per your standards. If you require it, it should be operational for the safety of all people on the road.
Additional Notes:
The ABS system fails to operate when braking causing skidding and loss of control under hard braking/wet/ slick conditions. The ABS light and the Traction Control light are illuminated and warning dings when the abs system malfunctions. This is incredibly dangerous to a vehicle that can tow a combined G.V.W.R of 24K Lbs. The Dealers are aware of the problem and the manufacturer states that they know of the issue but are not being forced to or have any knowledge of a recall for this failure. There are several forums about this and even had Chrysler/Fiat/Ram truck care involved in the forums about the issue but declines any issue for safety and to keep driving it or bring it in to have repaired at the owner's expense. I feel this is a safety issue with the braking system and needs to be forced on the company to remedy the issues at their expense. I work for Daimler Trucks North America and if this was an issue with a Tractor/Trailer, then it would be a recall to be repaired. People's lives are in danger when you have a heavy vehicle that does not have the proper braking safety features working as they are required to install per your standards. If you require it, it should be operational for the safety of all people on the road.
Mfg Campaign: 11492644
Recall Date: Nov 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The LCD touch control screen in the dashboard has been delaminating for several months and is now malfunctioning causing the screen to change turn on and of settings such as heated seats, heat and AC. The screen will not remain off at night due to this malfunction causing an unsafe and distracting bright light coming from the screen remaining on.
Corrective Action:
The LCD touch control screen in the dashboard has been delaminating for several months and is now malfunctioning causing the screen to change turn on and of settings such as heated seats, heat and AC. The screen will not remain off at night due to this malfunction causing an unsafe and distracting bright light coming from the screen remaining on.
Additional Notes:
The LCD touch control screen in the dashboard has been delaminating for several months and is now malfunctioning causing the screen to change turn on and of settings such as heated seats, heat and AC. The screen will not remain off at night due to this malfunction causing an unsafe and distracting bright light coming from the screen remaining on.
Mfg Campaign: 11491494
Recall Date: Oct 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS warning light comes on and chimes randomly. Message: “Service anti-lock braking system”. When driving, warning lights come on, chimes sound continuously, and if using cruise control, it is deactivated. Per my mechanic, I need to replace my ABS module and pump. Parts are on national back order. Estimated time for part availability is one and a half years! Truck only had 16,000 miles on odometer when this problem started. Chime warning comes on randomly and sometimes stays on indefinitely. Driving when the chime is sounding is a nightmare. Deactivation of cruise control is frustrating. Loss of ABS in rainy or slick conditions is dangerous, especially when towing 5th wheel. Dodge has no vehicle recalls on the 2018 2500s. Problem is exasperating and dangerous.
Corrective Action:
ABS warning light comes on and chimes randomly. Message: “Service anti-lock braking system”. When driving, warning lights come on, chimes sound continuously, and if using cruise control, it is deactivated. Per my mechanic, I need to replace my ABS module and pump. Parts are on national back order. Estimated time for part availability is one and a half years! Truck only had 16,000 miles on odometer when this problem started. Chime warning comes on randomly and sometimes stays on indefinitely. Driving when the chime is sounding is a nightmare. Deactivation of cruise control is frustrating. Loss of ABS in rainy or slick conditions is dangerous, especially when towing 5th wheel. Dodge has no vehicle recalls on the 2018 2500s. Problem is exasperating and dangerous.
Additional Notes:
ABS warning light comes on and chimes randomly. Message: “Service anti-lock braking system”. When driving, warning lights come on, chimes sound continuously, and if using cruise control, it is deactivated. Per my mechanic, I need to replace my ABS module and pump. Parts are on national back order. Estimated time for part availability is one and a half years! Truck only had 16,000 miles on odometer when this problem started. Chime warning comes on randomly and sometimes stays on indefinitely. Driving when the chime is sounding is a nightmare. Deactivation of cruise control is frustrating. Loss of ABS in rainy or slick conditions is dangerous, especially when towing 5th wheel. Dodge has no vehicle recalls on the 2018 2500s. Problem is exasperating and dangerous.
Mfg Campaign: 11491497
Recall Date: Oct 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
The contact owns a 2018 RAM 2500. The contact stated that the ABS and traction control warning lights illuminated continuously. The contact stated that the failure indicated that the ABS system and the trailer brakes needed to be serviced. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the ABS pump and ABS module had failed and needed to be replaced. The vehicle had not been repaired due to parts being on back order. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.
Corrective Action:
The contact owns a 2018 RAM 2500. The contact stated that the ABS and traction control warning lights illuminated continuously. The contact stated that the failure indicated that the ABS system and the trailer brakes needed to be serviced. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the ABS pump and ABS module had failed and needed to be replaced. The vehicle had not been repaired due to parts being on back order. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.
Additional Notes:
The contact owns a 2018 RAM 2500. The contact stated that the ABS and traction control warning lights illuminated continuously. The contact stated that the failure indicated that the ABS system and the trailer brakes needed to be serviced. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the ABS pump and ABS module had failed and needed to be replaced. The vehicle had not been repaired due to parts being on back order. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.
Mfg Campaign: 11491295
Recall Date: Oct 28, 2022
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