Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Anti-Lock brake system and Service Electronic brake system messages repeatedly display along with a distracting chime. Symbols for these illuminate and then go out. The dealer spent three and a half hours trying to determine the problem about a week and a half ago. They made an appointment to pick up the vehicle this morning to look at it again "after their electronics specialist gets back from vacation". No one picked it up and a call to the dealer revealed that they have no drivers available to come get it. The constant chiming of the warning is especially distracting when driving in traffic and the intermittent nature of the problem could actually cause an accident if it occurred while the systems were trying to control a skid.
Corrective Action:
Service Anti-Lock brake system and Service Electronic brake system messages repeatedly display along with a distracting chime. Symbols for these illuminate and then go out. The dealer spent three and a half hours trying to determine the problem about a week and a half ago. They made an appointment to pick up the vehicle this morning to look at it again "after their electronics specialist gets back from vacation". No one picked it up and a call to the dealer revealed that they have no drivers available to come get it. The constant chiming of the warning is especially distracting when driving in traffic and the intermittent nature of the problem could actually cause an accident if it occurred while the systems were trying to control a skid.
Additional Notes:
Service Anti-Lock brake system and Service Electronic brake system messages repeatedly display along with a distracting chime. Symbols for these illuminate and then go out. The dealer spent three and a half hours trying to determine the problem about a week and a half ago. They made an appointment to pick up the vehicle this morning to look at it again "after their electronics specialist gets back from vacation". No one picked it up and a call to the dealer revealed that they have no drivers available to come get it. The constant chiming of the warning is especially distracting when driving in traffic and the intermittent nature of the problem could actually cause an accident if it occurred while the systems were trying to control a skid.
Mfg Campaign: 11443749
Recall Date: Dec 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service Anti-Lock brake system and Service Electronic brake system messages repeatedly display along with a distracting chime. Symbols for these illuminate and then go out. The dealer spent three and a half hours trying to determine the problem about a week and a half ago. They made an appointment to pick up the vehicle this morning to look at it again "after their electronics specialist gets back from vacation". No one picked it up and a call to the dealer revealed that they have no drivers available to come get it. The constant chiming of the warning is especially distracting when driving in traffic and the intermittent nature of the problem could actually cause an accident if it occurred while the systems were trying to control a skid.
Corrective Action:
Service Anti-Lock brake system and Service Electronic brake system messages repeatedly display along with a distracting chime. Symbols for these illuminate and then go out. The dealer spent three and a half hours trying to determine the problem about a week and a half ago. They made an appointment to pick up the vehicle this morning to look at it again "after their electronics specialist gets back from vacation". No one picked it up and a call to the dealer revealed that they have no drivers available to come get it. The constant chiming of the warning is especially distracting when driving in traffic and the intermittent nature of the problem could actually cause an accident if it occurred while the systems were trying to control a skid.
Additional Notes:
Service Anti-Lock brake system and Service Electronic brake system messages repeatedly display along with a distracting chime. Symbols for these illuminate and then go out. The dealer spent three and a half hours trying to determine the problem about a week and a half ago. They made an appointment to pick up the vehicle this morning to look at it again "after their electronics specialist gets back from vacation". No one picked it up and a call to the dealer revealed that they have no drivers available to come get it. The constant chiming of the warning is especially distracting when driving in traffic and the intermittent nature of the problem could actually cause an accident if it occurred while the systems were trying to control a skid.
Mfg Campaign: 11443749
Recall Date: Dec 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck has intermittent abs/traction error on screen. It appears for a second or a minute. 40k on vehicle, dealer wants 1100 to fix… problem is parts are not available per dealer but Ram website shows in stock. When error codes appears, I loose cruise right away and deceleration plus I have no abs or traction control function. I tow a 7000lb in the winter. I feel that it makes the vehicle unsafe…
Corrective Action:
Truck has intermittent abs/traction error on screen. It appears for a second or a minute. 40k on vehicle, dealer wants 1100 to fix… problem is parts are not available per dealer but Ram website shows in stock. When error codes appears, I loose cruise right away and deceleration plus I have no abs or traction control function. I tow a 7000lb in the winter. I feel that it makes the vehicle unsafe…
Additional Notes:
Truck has intermittent abs/traction error on screen. It appears for a second or a minute. 40k on vehicle, dealer wants 1100 to fix… problem is parts are not available per dealer but Ram website shows in stock. When error codes appears, I loose cruise right away and deceleration plus I have no abs or traction control function. I tow a 7000lb in the winter. I feel that it makes the vehicle unsafe…
Mfg Campaign: 11443050
Recall Date: Dec 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2018 Ram 2500 has over 45,000 miles on it and this is the second time that I have gotten the service antilock brake system and service electrical braking system warnings. The first time my truck was still under warranty and the dealer replaced the parts (I believe the ABS module and the hydraulic control unit) which seemed to remedy the issue until recently. Now here we are with the same issue coming up. Seems that the first time occurred when turning on a wet road and the second occurred while backing up in some mud at our camp. Seems like the culprit might be when one of the rear tires seems to slip/spin differently than the other. Considering this is my second issue with this and there seems to be more and more complaints online for the same exact thing, this might be a defect in the parts or some other underlying issue. I take really good care of my truck and don't abuse it and these parts should not fail this quickly.
Corrective Action:
My 2018 Ram 2500 has over 45,000 miles on it and this is the second time that I have gotten the service antilock brake system and service electrical braking system warnings. The first time my truck was still under warranty and the dealer replaced the parts (I believe the ABS module and the hydraulic control unit) which seemed to remedy the issue until recently. Now here we are with the same issue coming up. Seems that the first time occurred when turning on a wet road and the second occurred while backing up in some mud at our camp. Seems like the culprit might be when one of the rear tires seems to slip/spin differently than the other. Considering this is my second issue with this and there seems to be more and more complaints online for the same exact thing, this might be a defect in the parts or some other underlying issue. I take really good care of my truck and don't abuse it and these parts should not fail this quickly.
Additional Notes:
My 2018 Ram 2500 has over 45,000 miles on it and this is the second time that I have gotten the service antilock brake system and service electrical braking system warnings. The first time my truck was still under warranty and the dealer replaced the parts (I believe the ABS module and the hydraulic control unit) which seemed to remedy the issue until recently. Now here we are with the same issue coming up. Seems that the first time occurred when turning on a wet road and the second occurred while backing up in some mud at our camp. Seems like the culprit might be when one of the rear tires seems to slip/spin differently than the other. Considering this is my second issue with this and there seems to be more and more complaints online for the same exact thing, this might be a defect in the parts or some other underlying issue. I take really good care of my truck and don't abuse it and these parts should not fail this quickly.
Mfg Campaign: 11442813
Recall Date: Dec 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 Ram 2500 has over 45,000 miles on it and this is the second time that I have gotten the service antilock brake system and service electrical braking system warnings. The first time my truck was still under warranty and the dealer replaced the parts (I believe the ABS module and the hydraulic control unit) which seemed to remedy the issue until recently. Now here we are with the same issue coming up. Seems that the first time occurred when turning on a wet road and the second occurred while backing up in some mud at our camp. Seems like the culprit might be when one of the rear tires seems to slip/spin differently than the other. Considering this is my second issue with this and there seems to be more and more complaints online for the same exact thing, this might be a defect in the parts or some other underlying issue. I take really good care of my truck and don't abuse it and these parts should not fail this quickly.
Corrective Action:
My 2018 Ram 2500 has over 45,000 miles on it and this is the second time that I have gotten the service antilock brake system and service electrical braking system warnings. The first time my truck was still under warranty and the dealer replaced the parts (I believe the ABS module and the hydraulic control unit) which seemed to remedy the issue until recently. Now here we are with the same issue coming up. Seems that the first time occurred when turning on a wet road and the second occurred while backing up in some mud at our camp. Seems like the culprit might be when one of the rear tires seems to slip/spin differently than the other. Considering this is my second issue with this and there seems to be more and more complaints online for the same exact thing, this might be a defect in the parts or some other underlying issue. I take really good care of my truck and don't abuse it and these parts should not fail this quickly.
Additional Notes:
My 2018 Ram 2500 has over 45,000 miles on it and this is the second time that I have gotten the service antilock brake system and service electrical braking system warnings. The first time my truck was still under warranty and the dealer replaced the parts (I believe the ABS module and the hydraulic control unit) which seemed to remedy the issue until recently. Now here we are with the same issue coming up. Seems that the first time occurred when turning on a wet road and the second occurred while backing up in some mud at our camp. Seems like the culprit might be when one of the rear tires seems to slip/spin differently than the other. Considering this is my second issue with this and there seems to be more and more complaints online for the same exact thing, this might be a defect in the parts or some other underlying issue. I take really good care of my truck and don't abuse it and these parts should not fail this quickly.
Mfg Campaign: 11442813
Recall Date: Dec 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the Service Electric Braking System and the ABS and Traction Control warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the ABS pump to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,800.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the Service Electric Braking System and the ABS and Traction Control warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the ABS pump to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,800.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the Service Electric Braking System and the ABS and Traction Control warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the ABS pump to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,800.
Mfg Campaign: 11442419
Recall Date: Dec 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the Service Electric Braking System and the ABS and Traction Control warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the ABS pump to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,800.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the Service Electric Braking System and the ABS and Traction Control warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the ABS pump to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,800.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the Service Electric Braking System and the ABS and Traction Control warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the ABS pump to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,800.
Mfg Campaign: 11442419
Recall Date: Dec 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The service anti-lock brake system light keep coming on and off on dash, sometimes every few minutes then it could be days before it happens again. Diagnostics code reader is listing C0020-01 - ABS Pump Motor Control General Electric Failure
Corrective Action:
The service anti-lock brake system light keep coming on and off on dash, sometimes every few minutes then it could be days before it happens again. Diagnostics code reader is listing C0020-01 - ABS Pump Motor Control General Electric Failure
Additional Notes:
The service anti-lock brake system light keep coming on and off on dash, sometimes every few minutes then it could be days before it happens again. Diagnostics code reader is listing C0020-01 - ABS Pump Motor Control General Electric Failure
Mfg Campaign: 11442147
Recall Date: Nov 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The service anti-lock brake system light keep coming on and off on dash, sometimes every few minutes then it could be days before it happens again. Diagnostics code reader is listing C0020-01 - ABS Pump Motor Control General Electric Failure
Corrective Action:
The service anti-lock brake system light keep coming on and off on dash, sometimes every few minutes then it could be days before it happens again. Diagnostics code reader is listing C0020-01 - ABS Pump Motor Control General Electric Failure
Additional Notes:
The service anti-lock brake system light keep coming on and off on dash, sometimes every few minutes then it could be days before it happens again. Diagnostics code reader is listing C0020-01 - ABS Pump Motor Control General Electric Failure
Mfg Campaign: 11442147
Recall Date: Nov 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving and sometimes sitting still, the Service Antilock Brake System warning will flash on and off rapidly. Then go off. When this happens cruse control stops working. Antilock brake functions no longer work. And traction control no longer works. I found this out while driving on snow and ice covered roads recently. I was stopping at an intersection, and the ABS system started to work then turned off and my tires locked up, causing me to slide into the intersection. Fortunately no one else was at the intersection. Online forums show a great number of low mileage Ram trucks like mine with this issue. Seems to be a failure of the motors on the hydraulic control unit.
Corrective Action:
While driving and sometimes sitting still, the Service Antilock Brake System warning will flash on and off rapidly. Then go off. When this happens cruse control stops working. Antilock brake functions no longer work. And traction control no longer works. I found this out while driving on snow and ice covered roads recently. I was stopping at an intersection, and the ABS system started to work then turned off and my tires locked up, causing me to slide into the intersection. Fortunately no one else was at the intersection. Online forums show a great number of low mileage Ram trucks like mine with this issue. Seems to be a failure of the motors on the hydraulic control unit.
Additional Notes:
While driving and sometimes sitting still, the Service Antilock Brake System warning will flash on and off rapidly. Then go off. When this happens cruse control stops working. Antilock brake functions no longer work. And traction control no longer works. I found this out while driving on snow and ice covered roads recently. I was stopping at an intersection, and the ABS system started to work then turned off and my tires locked up, causing me to slide into the intersection. Fortunately no one else was at the intersection. Online forums show a great number of low mileage Ram trucks like mine with this issue. Seems to be a failure of the motors on the hydraulic control unit.
Mfg Campaign: 11441949
Recall Date: Nov 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving and sometimes sitting still, the Service Antilock Brake System warning will flash on and off rapidly. Then go off. When this happens cruse control stops working. Antilock brake functions no longer work. And traction control no longer works. I found this out while driving on snow and ice covered roads recently. I was stopping at an intersection, and the ABS system started to work then turned off and my tires locked up, causing me to slide into the intersection. Fortunately no one else was at the intersection. Online forums show a great number of low mileage Ram trucks like mine with this issue. Seems to be a failure of the motors on the hydraulic control unit.
Corrective Action:
While driving and sometimes sitting still, the Service Antilock Brake System warning will flash on and off rapidly. Then go off. When this happens cruse control stops working. Antilock brake functions no longer work. And traction control no longer works. I found this out while driving on snow and ice covered roads recently. I was stopping at an intersection, and the ABS system started to work then turned off and my tires locked up, causing me to slide into the intersection. Fortunately no one else was at the intersection. Online forums show a great number of low mileage Ram trucks like mine with this issue. Seems to be a failure of the motors on the hydraulic control unit.
Additional Notes:
While driving and sometimes sitting still, the Service Antilock Brake System warning will flash on and off rapidly. Then go off. When this happens cruse control stops working. Antilock brake functions no longer work. And traction control no longer works. I found this out while driving on snow and ice covered roads recently. I was stopping at an intersection, and the ABS system started to work then turned off and my tires locked up, causing me to slide into the intersection. Fortunately no one else was at the intersection. Online forums show a great number of low mileage Ram trucks like mine with this issue. Seems to be a failure of the motors on the hydraulic control unit.
Mfg Campaign: 11441949
Recall Date: Nov 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS system failed, taking out the cruise control also. I had to have my ABS module replaced under warranty by the dealer. The warning lamps were on and I was told this is ULTRA common on the 2018 ram 2500's, dealer wanted $1400 until they realized it was certified pre owned.
Corrective Action:
My ABS system failed, taking out the cruise control also. I had to have my ABS module replaced under warranty by the dealer. The warning lamps were on and I was told this is ULTRA common on the 2018 ram 2500's, dealer wanted $1400 until they realized it was certified pre owned.
Additional Notes:
My ABS system failed, taking out the cruise control also. I had to have my ABS module replaced under warranty by the dealer. The warning lamps were on and I was told this is ULTRA common on the 2018 ram 2500's, dealer wanted $1400 until they realized it was certified pre owned.
Mfg Campaign: 11441638
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Uconnect 8.4 system has failed, in that the screen has delaminated. This system affects all others. The climate control, Bluetooth, Sirius and Radio, rear view camera, and navigation system are all controlled by the Uconnect system. The system self initiates, cannot be turned off, and randomly changes audio sources. The navigation system does not track with the vehicle and the Bluetooth will not engage or disengage with driver input. Additionally, the Bluetooth will automatically engage and disengage during phone calls. This system was an expensive option, and now does not operate properly. It is extremely distracting. As I said, the system cannot be turned off and expected to stay off. It operates random and autonomously.
Corrective Action:
The Uconnect 8.4 system has failed, in that the screen has delaminated. This system affects all others. The climate control, Bluetooth, Sirius and Radio, rear view camera, and navigation system are all controlled by the Uconnect system. The system self initiates, cannot be turned off, and randomly changes audio sources. The navigation system does not track with the vehicle and the Bluetooth will not engage or disengage with driver input. Additionally, the Bluetooth will automatically engage and disengage during phone calls. This system was an expensive option, and now does not operate properly. It is extremely distracting. As I said, the system cannot be turned off and expected to stay off. It operates random and autonomously.
Additional Notes:
The Uconnect 8.4 system has failed, in that the screen has delaminated. This system affects all others. The climate control, Bluetooth, Sirius and Radio, rear view camera, and navigation system are all controlled by the Uconnect system. The system self initiates, cannot be turned off, and randomly changes audio sources. The navigation system does not track with the vehicle and the Bluetooth will not engage or disengage with driver input. Additionally, the Bluetooth will automatically engage and disengage during phone calls. This system was an expensive option, and now does not operate properly. It is extremely distracting. As I said, the system cannot be turned off and expected to stay off. It operates random and autonomously.
Mfg Campaign: 11441147
Recall Date: Nov 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the U-Connect display screen malfunctioned, causing light to be present inside the cabin of the vehicle and causing a visibility hazard for the driver while operating the vehicle in the dark. On one occasion the driver nearly hit a pedestrian due to the poor visibility caused by the defect. The local dealer and manufacturer were notified of the safety issue, but no assistance was offered. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the U-Connect display screen malfunctioned, causing light to be present inside the cabin of the vehicle and causing a visibility hazard for the driver while operating the vehicle in the dark. On one occasion the driver nearly hit a pedestrian due to the poor visibility caused by the defect. The local dealer and manufacturer were notified of the safety issue, but no assistance was offered. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the U-Connect display screen malfunctioned, causing light to be present inside the cabin of the vehicle and causing a visibility hazard for the driver while operating the vehicle in the dark. On one occasion the driver nearly hit a pedestrian due to the poor visibility caused by the defect. The local dealer and manufacturer were notified of the safety issue, but no assistance was offered. The failure mileage was 80,000.
Mfg Campaign: 11440740
Recall Date: Nov 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the U-Connect display screen malfunctioned, causing light to be present inside the cabin of the vehicle and causing a visibility hazard for the driver while operating the vehicle in the dark. On one occasion the driver nearly hit a pedestrian due to the poor visibility caused by the defect. The local dealer and manufacturer were notified of the safety issue, but no assistance was offered. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the U-Connect display screen malfunctioned, causing light to be present inside the cabin of the vehicle and causing a visibility hazard for the driver while operating the vehicle in the dark. On one occasion the driver nearly hit a pedestrian due to the poor visibility caused by the defect. The local dealer and manufacturer were notified of the safety issue, but no assistance was offered. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the U-Connect display screen malfunctioned, causing light to be present inside the cabin of the vehicle and causing a visibility hazard for the driver while operating the vehicle in the dark. On one occasion the driver nearly hit a pedestrian due to the poor visibility caused by the defect. The local dealer and manufacturer were notified of the safety issue, but no assistance was offered. The failure mileage was 80,000.
Mfg Campaign: 11440740
Recall Date: Nov 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS system check light comes on. Dealer said the ABS Module has failed due to a "internal failure" meaning it is faulty (as per many others who have experienced this issue) and needs to be replaced along with the HCU and then the system needs to be flushed - all for $1400. The truck has 40,000 miles and is just out of warranty. If not fixed the breaks can fail and I would crash so they have said it HAS to be done to avoid injury. This module needs to be recalled and replaced.
Corrective Action:
ABS system check light comes on. Dealer said the ABS Module has failed due to a "internal failure" meaning it is faulty (as per many others who have experienced this issue) and needs to be replaced along with the HCU and then the system needs to be flushed - all for $1400. The truck has 40,000 miles and is just out of warranty. If not fixed the breaks can fail and I would crash so they have said it HAS to be done to avoid injury. This module needs to be recalled and replaced.
Additional Notes:
ABS system check light comes on. Dealer said the ABS Module has failed due to a "internal failure" meaning it is faulty (as per many others who have experienced this issue) and needs to be replaced along with the HCU and then the system needs to be flushed - all for $1400. The truck has 40,000 miles and is just out of warranty. If not fixed the breaks can fail and I would crash so they have said it HAS to be done to avoid injury. This module needs to be recalled and replaced.
Mfg Campaign: 11440367
Recall Date: Nov 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and ESC lights game on the dash. Diagnosed by the dealership as a hydraulic control unit replacement. Luckily I'm within the warranty still, but many others on the forums have reported the same issues and are just outside of warranty. Obviously, this should be part of a recall.
Corrective Action:
ABS and ESC lights game on the dash. Diagnosed by the dealership as a hydraulic control unit replacement. Luckily I'm within the warranty still, but many others on the forums have reported the same issues and are just outside of warranty. Obviously, this should be part of a recall.
Additional Notes:
ABS and ESC lights game on the dash. Diagnosed by the dealership as a hydraulic control unit replacement. Luckily I'm within the warranty still, but many others on the forums have reported the same issues and are just outside of warranty. Obviously, this should be part of a recall.
Mfg Campaign: 11440188
Recall Date: Nov 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle antilock breaking system began cycling on and off during a stop. Service Antilock Break System warning began illuminating at about one second intervals.
Corrective Action:
Vehicle antilock breaking system began cycling on and off during a stop. Service Antilock Break System warning began illuminating at about one second intervals.
Additional Notes:
Vehicle antilock breaking system began cycling on and off during a stop. Service Antilock Break System warning began illuminating at about one second intervals.
Mfg Campaign: 11440106
Recall Date: Nov 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.
Corrective Action:
8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.
Additional Notes:
8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.
Mfg Campaign: 11439861
Recall Date: Nov 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.
Corrective Action:
8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.
Additional Notes:
8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.
Mfg Campaign: 11439861
Recall Date: Nov 9, 2021
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Valencia, CA • 36 yrs
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