Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.
Corrective Action:
8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.
Additional Notes:
8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.
Mfg Campaign: 11439861
Recall Date: Nov 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Constant warning to service electronic braking system kicks out cruise control. According to ram this is a known problem with related module
Corrective Action:
Constant warning to service electronic braking system kicks out cruise control. According to ram this is a known problem with related module
Additional Notes:
Constant warning to service electronic braking system kicks out cruise control. According to ram this is a known problem with related module
Mfg Campaign: 11439810
Recall Date: Nov 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Constant warning to service electronic braking system kicks out cruise control. According to ram this is a known problem with related module
Corrective Action:
Constant warning to service electronic braking system kicks out cruise control. According to ram this is a known problem with related module
Additional Notes:
Constant warning to service electronic braking system kicks out cruise control. According to ram this is a known problem with related module
Mfg Campaign: 11439810
Recall Date: Nov 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Service Electric Braking System and the Service Antilock Brake System warning lights come on with chime. I or other have not been put into risk of safety as of yet. No dealer will look at it right now. I have called 2 dealerships and they both told me that they have to many vehicles as of now to look at it. At what point is mine and others safety con into play? I need my truck for my business and can't afford to let it go for long.
Corrective Action:
The Service Electric Braking System and the Service Antilock Brake System warning lights come on with chime. I or other have not been put into risk of safety as of yet. No dealer will look at it right now. I have called 2 dealerships and they both told me that they have to many vehicles as of now to look at it. At what point is mine and others safety con into play? I need my truck for my business and can't afford to let it go for long.
Additional Notes:
The Service Electric Braking System and the Service Antilock Brake System warning lights come on with chime. I or other have not been put into risk of safety as of yet. No dealer will look at it right now. I have called 2 dealerships and they both told me that they have to many vehicles as of now to look at it. At what point is mine and others safety con into play? I need my truck for my business and can't afford to let it go for long.
Mfg Campaign: 11439168
Recall Date: Nov 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Service Electric Braking System and the Service Antilock Brake System warning lights come on with chime. I or other have not been put into risk of safety as of yet. No dealer will look at it right now. I have called 2 dealerships and they both told me that they have to many vehicles as of now to look at it. At what point is mine and others safety con into play? I need my truck for my business and can't afford to let it go for long.
Corrective Action:
The Service Electric Braking System and the Service Antilock Brake System warning lights come on with chime. I or other have not been put into risk of safety as of yet. No dealer will look at it right now. I have called 2 dealerships and they both told me that they have to many vehicles as of now to look at it. At what point is mine and others safety con into play? I need my truck for my business and can't afford to let it go for long.
Additional Notes:
The Service Electric Braking System and the Service Antilock Brake System warning lights come on with chime. I or other have not been put into risk of safety as of yet. No dealer will look at it right now. I have called 2 dealerships and they both told me that they have to many vehicles as of now to look at it. At what point is mine and others safety con into play? I need my truck for my business and can't afford to let it go for long.
Mfg Campaign: 11439168
Recall Date: Nov 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact called inquiring about a Law Enforcement vehicle (2018 RAM 2500). November 2020, vehicle shut down while traveling up a road. “Lost all PCM communication.” Instrument cluster was on, but vehicle would not start, multiple warning lights were illuminated. The vehicle was not drivable. Towed vehicle to Flower Motors (RAM) in Montrose, CO where it was diagnosed with needing a PCM replaced. The vehicle was repaired, however it continued to experience the same failure. July 2021 while the same Law Enforcement Officer was traveling at 30 mph in a 35-mph zone into a sharp right turn, the vehicle "lost all the PCM communication". The Law Enforcement Officer could not stop, due to no brakes and had a difficult time turning the vehicle. The Law Enforcement vehicle crossed the road into the oncoming lane of traffic and off the shoulder into Sagebrush. The Law Enforcement Officer was able to steer to the right and drove back onto the road and across both lanes of traffic, exiting off the road surface and into more Sagebrush. The Law Enforcement vehicle finally came to a stop. Multiple warning lights illuminated. The air bags did not deploy. The Law Enforcement Officer was not injured nor sought medical attention. No police report was filed. The Law Enforcement vehicle was not drivable and had to be towed Flower Motors (RAM) in Montrose, CO where it was diagnosed with needing the PCM replaced for a second time. The Law Enforcement vehicle was repaired, however, it continued to experience same failure. August/September 2021, the Law Enforcement vehicle again “lost all the PCM communication”. The Law Enforcement Officer was pulling up to a highway getting ready to merge onto the highway when the Law Enforcement vehicle shut down. The Law Enforcement vehicle was not drivable and was towed to Berthod Motors (RAM) in Glenwood Springs, CO where it was diagnosed with needing the PCM to be replaced for a third time. Multiple warning lights were illuminated. November 2021, the Law Enforcement vehicle was being driven approx
Corrective Action:
The contact called inquiring about a Law Enforcement vehicle (2018 RAM 2500). November 2020, vehicle shut down while traveling up a road. “Lost all PCM communication.” Instrument cluster was on, but vehicle would not start, multiple warning lights were illuminated. The vehicle was not drivable. Towed vehicle to Flower Motors (RAM) in Montrose, CO where it was diagnosed with needing a PCM replaced. The vehicle was repaired, however it continued to experience the same failure. July 2021 while the same Law Enforcement Officer was traveling at 30 mph in a 35-mph zone into a sharp right turn, the vehicle "lost all the PCM communication". The Law Enforcement Officer could not stop, due to no brakes and had a difficult time turning the vehicle. The Law Enforcement vehicle crossed the road into the oncoming lane of traffic and off the shoulder into Sagebrush. The Law Enforcement Officer was able to steer to the right and drove back onto the road and across both lanes of traffic, exiting off the road surface and into more Sagebrush. The Law Enforcement vehicle finally came to a stop. Multiple warning lights illuminated. The air bags did not deploy. The Law Enforcement Officer was not injured nor sought medical attention. No police report was filed. The Law Enforcement vehicle was not drivable and had to be towed Flower Motors (RAM) in Montrose, CO where it was diagnosed with needing the PCM replaced for a second time. The Law Enforcement vehicle was repaired, however, it continued to experience same failure. August/September 2021, the Law Enforcement vehicle again “lost all the PCM communication”. The Law Enforcement Officer was pulling up to a highway getting ready to merge onto the highway when the Law Enforcement vehicle shut down. The Law Enforcement vehicle was not drivable and was towed to Berthod Motors (RAM) in Glenwood Springs, CO where it was diagnosed with needing the PCM to be replaced for a third time. Multiple warning lights were illuminated. November 2021, the Law Enforcement vehicle was being driven approx
Additional Notes:
The contact called inquiring about a Law Enforcement vehicle (2018 RAM 2500). November 2020, vehicle shut down while traveling up a road. “Lost all PCM communication.” Instrument cluster was on, but vehicle would not start, multiple warning lights were illuminated. The vehicle was not drivable. Towed vehicle to Flower Motors (RAM) in Montrose, CO where it was diagnosed with needing a PCM replaced. The vehicle was repaired, however it continued to experience the same failure. July 2021 while the same Law Enforcement Officer was traveling at 30 mph in a 35-mph zone into a sharp right turn, the vehicle "lost all the PCM communication". The Law Enforcement Officer could not stop, due to no brakes and had a difficult time turning the vehicle. The Law Enforcement vehicle crossed the road into the oncoming lane of traffic and off the shoulder into Sagebrush. The Law Enforcement Officer was able to steer to the right and drove back onto the road and across both lanes of traffic, exiting off the road surface and into more Sagebrush. The Law Enforcement vehicle finally came to a stop. Multiple warning lights illuminated. The air bags did not deploy. The Law Enforcement Officer was not injured nor sought medical attention. No police report was filed. The Law Enforcement vehicle was not drivable and had to be towed Flower Motors (RAM) in Montrose, CO where it was diagnosed with needing the PCM replaced for a second time. The Law Enforcement vehicle was repaired, however, it continued to experience same failure. August/September 2021, the Law Enforcement vehicle again “lost all the PCM communication”. The Law Enforcement Officer was pulling up to a highway getting ready to merge onto the highway when the Law Enforcement vehicle shut down. The Law Enforcement vehicle was not drivable and was towed to Berthod Motors (RAM) in Glenwood Springs, CO where it was diagnosed with needing the PCM to be replaced for a third time. Multiple warning lights were illuminated. November 2021, the Law Enforcement vehicle was being driven approx
Mfg Campaign: 11439057
Recall Date: Nov 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear backup camera intermittently goes out when backing up. Alot of the time it just don't work at all and you'll get a blue screen or a very hard to make out image that's extremely blurry. I'd have a feeling that this problem is more if an electrical connector problem because you can slam the tailgate and it will go back to working just fine for a little while till you hit a bump in the road or open your tailgate again. It can be extremely dangerous not being able to use your backup camera in such a big truck.
Corrective Action:
The rear backup camera intermittently goes out when backing up. Alot of the time it just don't work at all and you'll get a blue screen or a very hard to make out image that's extremely blurry. I'd have a feeling that this problem is more if an electrical connector problem because you can slam the tailgate and it will go back to working just fine for a little while till you hit a bump in the road or open your tailgate again. It can be extremely dangerous not being able to use your backup camera in such a big truck.
Additional Notes:
The rear backup camera intermittently goes out when backing up. Alot of the time it just don't work at all and you'll get a blue screen or a very hard to make out image that's extremely blurry. I'd have a feeling that this problem is more if an electrical connector problem because you can slam the tailgate and it will go back to working just fine for a little while till you hit a bump in the road or open your tailgate again. It can be extremely dangerous not being able to use your backup camera in such a big truck.
Mfg Campaign: 11438597
Recall Date: Oct 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABOVE VEHICLE 2018 RAM 2500 HAS ISSUE WITH THE ABS SYSTEM AND OR ELECTRONIC BRAKING SYSTEM. ABS LIGHT BLINKS ALONG WITH TRACTION CONTROL BECAUSE OF A ISSUE WITH THE ABS MODULE AND OR ABS PUMP. THIS ISSUE IS WELL DOCUMENTED IN NUMEROUS RAM TRUCKS, NEW AND USED, OF A FAILING PART OR PARTS THAT CAUSES A SAFTEY CONCERN. WHEN THIS PART FAILS , YOU LOSE YOUR ANTI LOCK BRAKES AND IT ALSO PUTS YOUR VEHICLE WITH NO TRACTION CONTROL. THIS ISSUE NEEDS TO BE ADDRESSED AND A SAFTEY RECALL NEEDS TO BE ISSUED TO FIX THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED DUE TO THEIR VEHICLE LOSING CONTROL DURING BRAKING OR DURING ACCELERATION.
Corrective Action:
ABOVE VEHICLE 2018 RAM 2500 HAS ISSUE WITH THE ABS SYSTEM AND OR ELECTRONIC BRAKING SYSTEM. ABS LIGHT BLINKS ALONG WITH TRACTION CONTROL BECAUSE OF A ISSUE WITH THE ABS MODULE AND OR ABS PUMP. THIS ISSUE IS WELL DOCUMENTED IN NUMEROUS RAM TRUCKS, NEW AND USED, OF A FAILING PART OR PARTS THAT CAUSES A SAFTEY CONCERN. WHEN THIS PART FAILS , YOU LOSE YOUR ANTI LOCK BRAKES AND IT ALSO PUTS YOUR VEHICLE WITH NO TRACTION CONTROL. THIS ISSUE NEEDS TO BE ADDRESSED AND A SAFTEY RECALL NEEDS TO BE ISSUED TO FIX THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED DUE TO THEIR VEHICLE LOSING CONTROL DURING BRAKING OR DURING ACCELERATION.
Additional Notes:
ABOVE VEHICLE 2018 RAM 2500 HAS ISSUE WITH THE ABS SYSTEM AND OR ELECTRONIC BRAKING SYSTEM. ABS LIGHT BLINKS ALONG WITH TRACTION CONTROL BECAUSE OF A ISSUE WITH THE ABS MODULE AND OR ABS PUMP. THIS ISSUE IS WELL DOCUMENTED IN NUMEROUS RAM TRUCKS, NEW AND USED, OF A FAILING PART OR PARTS THAT CAUSES A SAFTEY CONCERN. WHEN THIS PART FAILS , YOU LOSE YOUR ANTI LOCK BRAKES AND IT ALSO PUTS YOUR VEHICLE WITH NO TRACTION CONTROL. THIS ISSUE NEEDS TO BE ADDRESSED AND A SAFTEY RECALL NEEDS TO BE ISSUED TO FIX THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED DUE TO THEIR VEHICLE LOSING CONTROL DURING BRAKING OR DURING ACCELERATION.
Mfg Campaign: 11438197
Recall Date: Oct 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs and electronic braking system pump failed and need replaced around 40,000 miles. Was told it is a common known issue with these trucks
Corrective Action:
Abs and electronic braking system pump failed and need replaced around 40,000 miles. Was told it is a common known issue with these trucks
Additional Notes:
Abs and electronic braking system pump failed and need replaced around 40,000 miles. Was told it is a common known issue with these trucks
Mfg Campaign: 11438026
Recall Date: Oct 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first available appointment isn't until 22 November 21.
Corrective Action:
While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first available appointment isn't until 22 November 21.
Additional Notes:
While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first available appointment isn't until 22 November 21.
Mfg Campaign: 11438091
Recall Date: Oct 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first available appointment isn't until 22 November 21.
Corrective Action:
While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first available appointment isn't until 22 November 21.
Additional Notes:
While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first available appointment isn't until 22 November 21.
Mfg Campaign: 11438091
Recall Date: Oct 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first available appointment isn't until 22 November 21.
Corrective Action:
While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first available appointment isn't until 22 November 21.
Additional Notes:
While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first available appointment isn't until 22 November 21.
Mfg Campaign: 11438091
Recall Date: Oct 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that the vehicle was repaired at the dealer under NHTSA Campaign Number: 20V036000 (Power Train) however, the failure occurred after the recall was repaired. The transmission shifter would not shift to drive after the vehicle was parked. The transmission shifter cable disconnected from the transmission, causing the vehicle to not perform shifts intended by the driver. Additionally, the gear shift lever position on the dashboard did not match the actual transmission gear. The vehicle was towed to the dealer. The vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that the vehicle was repaired at the dealer under NHTSA Campaign Number: 20V036000 (Power Train) however, the failure occurred after the recall was repaired. The transmission shifter would not shift to drive after the vehicle was parked. The transmission shifter cable disconnected from the transmission, causing the vehicle to not perform shifts intended by the driver. Additionally, the gear shift lever position on the dashboard did not match the actual transmission gear. The vehicle was towed to the dealer. The vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that the vehicle was repaired at the dealer under NHTSA Campaign Number: 20V036000 (Power Train) however, the failure occurred after the recall was repaired. The transmission shifter would not shift to drive after the vehicle was parked. The transmission shifter cable disconnected from the transmission, causing the vehicle to not perform shifts intended by the driver. Additionally, the gear shift lever position on the dashboard did not match the actual transmission gear. The vehicle was towed to the dealer. The vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
Mfg Campaign: 11438123
Recall Date: Oct 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The "Service ABS" light started intermittently going on and off on our 2018 truck. The truck has only 8,400 miles on odometer, and the issue started just three months after the bumper to bumper warranty expired. Taken to the RAM dealership and to an independent shop we were told that C0020 ABS pump motor failed and ABS pump and module must be replaced and reprogrammed. After doing some research on the web, we read of several cases identical to ours,. Still the dealerships did not offer any assistance and we are waiting to hear back from FCA/RAM. Since the issue is well known and common to a large number of vehicles (just google the error code) we wonder why this is not part of a recall. Braking systems are an integral safety part of the vehicles and the fact that the manufacturer is not acting on this issue despite being well aware of it being a common problem on their trucks is just irresponsible.
Corrective Action:
The "Service ABS" light started intermittently going on and off on our 2018 truck. The truck has only 8,400 miles on odometer, and the issue started just three months after the bumper to bumper warranty expired. Taken to the RAM dealership and to an independent shop we were told that C0020 ABS pump motor failed and ABS pump and module must be replaced and reprogrammed. After doing some research on the web, we read of several cases identical to ours,. Still the dealerships did not offer any assistance and we are waiting to hear back from FCA/RAM. Since the issue is well known and common to a large number of vehicles (just google the error code) we wonder why this is not part of a recall. Braking systems are an integral safety part of the vehicles and the fact that the manufacturer is not acting on this issue despite being well aware of it being a common problem on their trucks is just irresponsible.
Additional Notes:
The "Service ABS" light started intermittently going on and off on our 2018 truck. The truck has only 8,400 miles on odometer, and the issue started just three months after the bumper to bumper warranty expired. Taken to the RAM dealership and to an independent shop we were told that C0020 ABS pump motor failed and ABS pump and module must be replaced and reprogrammed. After doing some research on the web, we read of several cases identical to ours,. Still the dealerships did not offer any assistance and we are waiting to hear back from FCA/RAM. Since the issue is well known and common to a large number of vehicles (just google the error code) we wonder why this is not part of a recall. Braking systems are an integral safety part of the vehicles and the fact that the manufacturer is not acting on this issue despite being well aware of it being a common problem on their trucks is just irresponsible.
Mfg Campaign: 11438130
Recall Date: Oct 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that the central control system head unit malfunctioned and turned off. Additionally, the head unit would activate or deactivate other systems in the vehicle without driver input. The contact had taken the vehicle to the dealer who diagnosed that the central control system radio head unit needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 29,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that the central control system head unit malfunctioned and turned off. Additionally, the head unit would activate or deactivate other systems in the vehicle without driver input. The contact had taken the vehicle to the dealer who diagnosed that the central control system radio head unit needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 29,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that the central control system head unit malfunctioned and turned off. Additionally, the head unit would activate or deactivate other systems in the vehicle without driver input. The contact had taken the vehicle to the dealer who diagnosed that the central control system radio head unit needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 29,000.
Mfg Campaign: 11437385
Recall Date: Oct 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that the central control system head unit malfunctioned and turned off. Additionally, the head unit would activate or deactivate other systems in the vehicle without driver input. The contact had taken the vehicle to the dealer who diagnosed that the central control system radio head unit needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 29,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that the central control system head unit malfunctioned and turned off. Additionally, the head unit would activate or deactivate other systems in the vehicle without driver input. The contact had taken the vehicle to the dealer who diagnosed that the central control system radio head unit needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 29,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that the central control system head unit malfunctioned and turned off. Additionally, the head unit would activate or deactivate other systems in the vehicle without driver input. The contact had taken the vehicle to the dealer who diagnosed that the central control system radio head unit needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 29,000.
Mfg Campaign: 11437385
Recall Date: Oct 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The abs light and traction control light came on with chiming going off. The lights would go on and off at random. Didn't start till I washed my truck. Took to dealer they said the ABS module bad and ordered it. They say warranty will cover it. They shut the light off and reset the system. Stayed off till I washed the truck again. The part is in just need to have taken to shop to put on. This should be a RECALL for as many of these trucks that this has happened too. The cruise control, won't work and how do you now that the brakes will stop the truck if someone pulls out and you hit the brakes hard if the ABS system isn't working right. They inspect the truck and see that the ABS system was not working who is liable in a law suite. Chrysler won't say that it is a problem. Something needs to be done about Chrysler (or any manufacture) responsible for the safety of the consumer buy there product. The truck only has 21,536 miles on it now. If it wasn't under warranty it wouldn't be fixed. It had 20,659 miles when went in to dealer. it had 20,583 miles when the light first came on.
Corrective Action:
The abs light and traction control light came on with chiming going off. The lights would go on and off at random. Didn't start till I washed my truck. Took to dealer they said the ABS module bad and ordered it. They say warranty will cover it. They shut the light off and reset the system. Stayed off till I washed the truck again. The part is in just need to have taken to shop to put on. This should be a RECALL for as many of these trucks that this has happened too. The cruise control, won't work and how do you now that the brakes will stop the truck if someone pulls out and you hit the brakes hard if the ABS system isn't working right. They inspect the truck and see that the ABS system was not working who is liable in a law suite. Chrysler won't say that it is a problem. Something needs to be done about Chrysler (or any manufacture) responsible for the safety of the consumer buy there product. The truck only has 21,536 miles on it now. If it wasn't under warranty it wouldn't be fixed. It had 20,659 miles when went in to dealer. it had 20,583 miles when the light first came on.
Additional Notes:
The abs light and traction control light came on with chiming going off. The lights would go on and off at random. Didn't start till I washed my truck. Took to dealer they said the ABS module bad and ordered it. They say warranty will cover it. They shut the light off and reset the system. Stayed off till I washed the truck again. The part is in just need to have taken to shop to put on. This should be a RECALL for as many of these trucks that this has happened too. The cruise control, won't work and how do you now that the brakes will stop the truck if someone pulls out and you hit the brakes hard if the ABS system isn't working right. They inspect the truck and see that the ABS system was not working who is liable in a law suite. Chrysler won't say that it is a problem. Something needs to be done about Chrysler (or any manufacture) responsible for the safety of the consumer buy there product. The truck only has 21,536 miles on it now. If it wasn't under warranty it wouldn't be fixed. It had 20,659 miles when went in to dealer. it had 20,583 miles when the light first came on.
Mfg Campaign: 11436827
Recall Date: Oct 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 Ram 2500, 45637 miles. Service Electronic Braking System and ABS/TRACTION CONTROL lights illuminated. Code present. C0020-1 = ABS PUMP MOTOR CONTROL. ELECTRICAL FAILURE. This is a known issue and a technical bulletin and star report has been produced. Chrysler needs this as a recall as these are all low mile vehicles and the end user had no input on the component failure. ABS problems are a safety issue and required to work properly according to the law.
Corrective Action:
2018 Ram 2500, 45637 miles. Service Electronic Braking System and ABS/TRACTION CONTROL lights illuminated. Code present. C0020-1 = ABS PUMP MOTOR CONTROL. ELECTRICAL FAILURE. This is a known issue and a technical bulletin and star report has been produced. Chrysler needs this as a recall as these are all low mile vehicles and the end user had no input on the component failure. ABS problems are a safety issue and required to work properly according to the law.
Additional Notes:
2018 Ram 2500, 45637 miles. Service Electronic Braking System and ABS/TRACTION CONTROL lights illuminated. Code present. C0020-1 = ABS PUMP MOTOR CONTROL. ELECTRICAL FAILURE. This is a known issue and a technical bulletin and star report has been produced. Chrysler needs this as a recall as these are all low mile vehicles and the end user had no input on the component failure. ABS problems are a safety issue and required to work properly according to the law.
Mfg Campaign: 11435359
Recall Date: Oct 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The truck was in at 35,486 miles because the service four-wheel light was coming on while towing the dealership said the electrical connector to front axle disconnect is packed with grease pushing pins from the electrical connector cleaned excessive grease from connector and repaired pins and reassembled Road tested verified repair shortly three weeks after the service ABS light has been coming on and off when it comes on with the cruise control on it causes sudden deceleration also when the service ABS light is on anti-lock brakes do not work and traction control light is also on it comes on and goes off while driving just like the service four-wheel-drive light I have not had it in yet for service due to the fact still fighting with warranty but to me it seem like an electrical short issue
Corrective Action:
The truck was in at 35,486 miles because the service four-wheel light was coming on while towing the dealership said the electrical connector to front axle disconnect is packed with grease pushing pins from the electrical connector cleaned excessive grease from connector and repaired pins and reassembled Road tested verified repair shortly three weeks after the service ABS light has been coming on and off when it comes on with the cruise control on it causes sudden deceleration also when the service ABS light is on anti-lock brakes do not work and traction control light is also on it comes on and goes off while driving just like the service four-wheel-drive light I have not had it in yet for service due to the fact still fighting with warranty but to me it seem like an electrical short issue
Additional Notes:
The truck was in at 35,486 miles because the service four-wheel light was coming on while towing the dealership said the electrical connector to front axle disconnect is packed with grease pushing pins from the electrical connector cleaned excessive grease from connector and repaired pins and reassembled Road tested verified repair shortly three weeks after the service ABS light has been coming on and off when it comes on with the cruise control on it causes sudden deceleration also when the service ABS light is on anti-lock brakes do not work and traction control light is also on it comes on and goes off while driving just like the service four-wheel-drive light I have not had it in yet for service due to the fact still fighting with warranty but to me it seem like an electrical short issue
Mfg Campaign: 11434426
Recall Date: Sep 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The display on the instrument panel said service anti lock brake system and service electronic braking system. Also a warning chime sounded and warning indicator lights for the anti lock brake and traction control malfunctions came on.
Corrective Action:
The display on the instrument panel said service anti lock brake system and service electronic braking system. Also a warning chime sounded and warning indicator lights for the anti lock brake and traction control malfunctions came on.
Additional Notes:
The display on the instrument panel said service anti lock brake system and service electronic braking system. Also a warning chime sounded and warning indicator lights for the anti lock brake and traction control malfunctions came on.
Mfg Campaign: 11433635
Recall Date: Sep 20, 2021
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