RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11588332 Other
May 12, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The service abs and service electrical brake system flashes on and off, dings. Occurs at all speeds, in town driving seems to make it ding worse on and off on and off Some days it doesn’t hardly do it, some days it is non stop. This prohibits the use of cruise control also, with a faulty braking alert the cruise aUto disengages From looking at dodge forums this is a very common issue in 2018 2500 ram trucks. A friend of mine who has the same truck is currently also having the same issue. No one but dodge can read the code or make a repair or even get the parts. They are covering up the issue I believe. You can find tons of people complaining of this issue and dodge needs to issues a recall. [XXX] [XXX] 2018 Ram 2500 [XXX] 2018 Ram 2500 Both having same issue conway ar I’ve talked to a local shop and they said they have seen several with it but their scan tool won’t tell them anything the software is blocked by ram. I have found enough info to know what parts are required to repair it but you can’t get the mopar parts anywhere but dealer. On average this is costing people 1600-2000 for the repair of the abs module [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The service abs and service electrical brake system flashes on and off, dings. Occurs at all speeds, in town driving seems to make it ding worse on and off on and off Some days it doesn’t hardly do it, some days it is non stop. This prohibits the use of cruise control also, with a faulty braking alert the cruise aUto disengages From looking at dodge forums this is a very common issue in 2018 2500 ram trucks. A friend of mine who has the same truck is currently also having the same issue. No one but dodge can read the code or make a repair or even get the parts. They are covering up the issue I believe. You can find tons of people complaining of this issue and dodge needs to issues a recall. [XXX] [XXX] 2018 Ram 2500 [XXX] 2018 Ram 2500 Both having same issue conway ar I’ve talked to a local shop and they said they have seen several with it but their scan tool won’t tell them anything the software is blocked by ram. I have found enough info to know what parts are required to repair it but you can’t get the mopar parts anywhere but dealer. On average this is costing people 1600-2000 for the repair of the abs module [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The service abs and service electrical brake system flashes on and off, dings. Occurs at all speeds, in town driving seems to make it ding worse on and off on and off Some days it doesn’t hardly do it, some days it is non stop. This prohibits the use of cruise control also, with a faulty braking alert the cruise aUto disengages From looking at dodge forums this is a very common issue in 2018 2500 ram trucks. A friend of mine who has the same truck is currently also having the same issue. No one but dodge can read the code or make a repair or even get the parts. They are covering up the issue I believe. You can find tons of people complaining of this issue and dodge needs to issues a recall. [XXX] [XXX] 2018 Ram 2500 [XXX] 2018 Ram 2500 Both having same issue conway ar I’ve talked to a local shop and they said they have seen several with it but their scan tool won’t tell them anything the software is blocked by ram. I have found enough info to know what parts are required to repair it but you can’t get the mopar parts anywhere but dealer. On average this is costing people 1600-2000 for the repair of the abs module [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11588332
Notice Date: May 12, 2024
Recall Date: May 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11588224 Other
May 11, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The first time this happen was 7/21/2021 at 10761 miles it was the ABS hydraulic control unit/pump motor this was fixed and was under warranty. Now it has happened again had scanner check to tell me what was wrong 5/10/2024 it showed ABS hydraulic control unit/pump motor has failed once again at less than 3yrs. with milage 25027 and out of warranty. This is a big safety issue that needs to be recalled if this is going to be an ongoing thing. You cannot get it to stop like it is suppose to I almost wrecked it the first time and i`m starting to get scared of it all warning lamps and messages came up. this time it first appeared 5/1/2024. It has been confirmed by dealer 5/10/2024. This is an expensive fix and if this is be an ongoing thing then it should be Recalled before somebody gets hurt or killed, I cannot imagine going down a highway at 70 mph and it locks up. Please help with this issue

Corrective Action:

The first time this happen was 7/21/2021 at 10761 miles it was the ABS hydraulic control unit/pump motor this was fixed and was under warranty. Now it has happened again had scanner check to tell me what was wrong 5/10/2024 it showed ABS hydraulic control unit/pump motor has failed once again at less than 3yrs. with milage 25027 and out of warranty. This is a big safety issue that needs to be recalled if this is going to be an ongoing thing. You cannot get it to stop like it is suppose to I almost wrecked it the first time and i`m starting to get scared of it all warning lamps and messages came up. this time it first appeared 5/1/2024. It has been confirmed by dealer 5/10/2024. This is an expensive fix and if this is be an ongoing thing then it should be Recalled before somebody gets hurt or killed, I cannot imagine going down a highway at 70 mph and it locks up. Please help with this issue

Additional Notes:

The first time this happen was 7/21/2021 at 10761 miles it was the ABS hydraulic control unit/pump motor this was fixed and was under warranty. Now it has happened again had scanner check to tell me what was wrong 5/10/2024 it showed ABS hydraulic control unit/pump motor has failed once again at less than 3yrs. with milage 25027 and out of warranty. This is a big safety issue that needs to be recalled if this is going to be an ongoing thing. You cannot get it to stop like it is suppose to I almost wrecked it the first time and i`m starting to get scared of it all warning lamps and messages came up. this time it first appeared 5/1/2024. It has been confirmed by dealer 5/10/2024. This is an expensive fix and if this is be an ongoing thing then it should be Recalled before somebody gets hurt or killed, I cannot imagine going down a highway at 70 mph and it locks up. Please help with this issue

Manufacturer: RAM
Mfg Campaign: 11588224
Notice Date: May 11, 2024
Recall Date: May 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11588063 Other
May 10, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

had to replace the abs pump since warning light would fluctuate on/off. It would randomly go on/off for no apparently reason. Mechanic indicated it was a valve that would not operate properly. Worried that I would loss brakes given the warning.

Corrective Action:

had to replace the abs pump since warning light would fluctuate on/off. It would randomly go on/off for no apparently reason. Mechanic indicated it was a valve that would not operate properly. Worried that I would loss brakes given the warning.

Additional Notes:

had to replace the abs pump since warning light would fluctuate on/off. It would randomly go on/off for no apparently reason. Mechanic indicated it was a valve that would not operate properly. Worried that I would loss brakes given the warning.

Manufacturer: RAM
Mfg Campaign: 11588063
Notice Date: May 10, 2024
Recall Date: May 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11588195 Other
May 10, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ads and traction control light comes on and off driving down road but no faults show up

Corrective Action:

ads and traction control light comes on and off driving down road but no faults show up

Additional Notes:

ads and traction control light comes on and off driving down road but no faults show up

Manufacturer: RAM
Mfg Campaign: 11588195
Notice Date: May 10, 2024
Recall Date: May 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11587800 Other
May 9, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Electronic brake control module failure, 2 nd time . Vehicle has less than 46000 miles. I am told this is. Very common problem due to defect in control motor and causes a braking safety issue.

Corrective Action:

Electronic brake control module failure, 2 nd time . Vehicle has less than 46000 miles. I am told this is. Very common problem due to defect in control motor and causes a braking safety issue.

Additional Notes:

Electronic brake control module failure, 2 nd time . Vehicle has less than 46000 miles. I am told this is. Very common problem due to defect in control motor and causes a braking safety issue.

Manufacturer: RAM
Mfg Campaign: 11587800
Notice Date: May 9, 2024
Recall Date: May 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11587800 Other
May 9, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Electronic brake control module failure, 2 nd time . Vehicle has less than 46000 miles. I am told this is. Very common problem due to defect in control motor and causes a braking safety issue.

Corrective Action:

Electronic brake control module failure, 2 nd time . Vehicle has less than 46000 miles. I am told this is. Very common problem due to defect in control motor and causes a braking safety issue.

Additional Notes:

Electronic brake control module failure, 2 nd time . Vehicle has less than 46000 miles. I am told this is. Very common problem due to defect in control motor and causes a braking safety issue.

Manufacturer: RAM
Mfg Campaign: 11587800
Notice Date: May 9, 2024
Recall Date: May 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11587916 Other
May 9, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS / Traction control code lights up randomly. Service tech inspected brake system and said there have been numerous issues with 2017-2018 Ram 2500 ABS systems due to defective ABS HCU and Control Module.

Corrective Action:

ABS / Traction control code lights up randomly. Service tech inspected brake system and said there have been numerous issues with 2017-2018 Ram 2500 ABS systems due to defective ABS HCU and Control Module.

Additional Notes:

ABS / Traction control code lights up randomly. Service tech inspected brake system and said there have been numerous issues with 2017-2018 Ram 2500 ABS systems due to defective ABS HCU and Control Module.

Manufacturer: RAM
Mfg Campaign: 11587916
Notice Date: May 9, 2024
Recall Date: May 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11587694 Other
May 8, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have a 2018 Ram 2500 with 35,500 miles, [XXX] . there is a well-known issue regarding the anti-Lock Braking Systems which effects 2017 and 2018 models which, Stellantis -RAM refuses to address. My truck suffers from this issue, the ABS and traction control warning lights constantly flicker on and off and there is an audible ding when this occurs. My local dealer diagnosed the problem, and the truck needs to have the HCU and ABS modules replaced. The cost to perform this work is nearly $2,000 since the parts are expensive and there is a fair amount of programming which needs to occur. Codes from ABS scanner: Ram ABS C2200-49(1/2) Stored Anti-lock Brake Module Internal - Internal Electronic C0090-01(2 / 2) Active ABS Pump Motor Control - General Electrical Failure Besides the cost the main issue is that the parts are not even available. I have been waiting on the parts since July 2023, my dealer says the next "production" date for the part is late June. I received this same type of response 2 times already, first for November, then February now June. Last I checked there are over 400 requests for these parts before me. At this point I drive an unsafe vehicle with no ABS or traction control, and I can’t even get it repaired . I also can’t use the truck for its intended purpose of towing. I’m looking for some assistance in this matter. There is also an active Class action lawsuit against Stellantis to provide relief for owners of these trucks, myself being one. [XXX] Thank you for your consideration, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I have a 2018 Ram 2500 with 35,500 miles, [XXX] . there is a well-known issue regarding the anti-Lock Braking Systems which effects 2017 and 2018 models which, Stellantis -RAM refuses to address. My truck suffers from this issue, the ABS and traction control warning lights constantly flicker on and off and there is an audible ding when this occurs. My local dealer diagnosed the problem, and the truck needs to have the HCU and ABS modules replaced. The cost to perform this work is nearly $2,000 since the parts are expensive and there is a fair amount of programming which needs to occur. Codes from ABS scanner: Ram ABS C2200-49(1/2) Stored Anti-lock Brake Module Internal - Internal Electronic C0090-01(2 / 2) Active ABS Pump Motor Control - General Electrical Failure Besides the cost the main issue is that the parts are not even available. I have been waiting on the parts since July 2023, my dealer says the next "production" date for the part is late June. I received this same type of response 2 times already, first for November, then February now June. Last I checked there are over 400 requests for these parts before me. At this point I drive an unsafe vehicle with no ABS or traction control, and I can’t even get it repaired . I also can’t use the truck for its intended purpose of towing. I’m looking for some assistance in this matter. There is also an active Class action lawsuit against Stellantis to provide relief for owners of these trucks, myself being one. [XXX] Thank you for your consideration, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I have a 2018 Ram 2500 with 35,500 miles, [XXX] . there is a well-known issue regarding the anti-Lock Braking Systems which effects 2017 and 2018 models which, Stellantis -RAM refuses to address. My truck suffers from this issue, the ABS and traction control warning lights constantly flicker on and off and there is an audible ding when this occurs. My local dealer diagnosed the problem, and the truck needs to have the HCU and ABS modules replaced. The cost to perform this work is nearly $2,000 since the parts are expensive and there is a fair amount of programming which needs to occur. Codes from ABS scanner: Ram ABS C2200-49(1/2) Stored Anti-lock Brake Module Internal - Internal Electronic C0090-01(2 / 2) Active ABS Pump Motor Control - General Electrical Failure Besides the cost the main issue is that the parts are not even available. I have been waiting on the parts since July 2023, my dealer says the next "production" date for the part is late June. I received this same type of response 2 times already, first for November, then February now June. Last I checked there are over 400 requests for these parts before me. At this point I drive an unsafe vehicle with no ABS or traction control, and I can’t even get it repaired . I also can’t use the truck for its intended purpose of towing. I’m looking for some assistance in this matter. There is also an active Class action lawsuit against Stellantis to provide relief for owners of these trucks, myself being one. [XXX] Thank you for your consideration, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11587694
Notice Date: May 8, 2024
Recall Date: May 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11587364 Other
May 7, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My service ABS brake like comes on and off intermittently. When it does I can't use cruise control. We are on vacation and have called to RAM dealers and none has time to look at the truck. I looked on the internet and found that there are literally thousands of people complaining about this. Apparentluy RAM recalled the 2019's for this issue, but nothing before. This is not the first issue that we've had with the ABS brakes on this truck. It has me concerned since I pull and 8000-lb travel trialer.

Corrective Action:

My service ABS brake like comes on and off intermittently. When it does I can't use cruise control. We are on vacation and have called to RAM dealers and none has time to look at the truck. I looked on the internet and found that there are literally thousands of people complaining about this. Apparentluy RAM recalled the 2019's for this issue, but nothing before. This is not the first issue that we've had with the ABS brakes on this truck. It has me concerned since I pull and 8000-lb travel trialer.

Additional Notes:

My service ABS brake like comes on and off intermittently. When it does I can't use cruise control. We are on vacation and have called to RAM dealers and none has time to look at the truck. I looked on the internet and found that there are literally thousands of people complaining about this. Apparentluy RAM recalled the 2019's for this issue, but nothing before. This is not the first issue that we've had with the ABS brakes on this truck. It has me concerned since I pull and 8000-lb travel trialer.

Manufacturer: RAM
Mfg Campaign: 11587364
Notice Date: May 7, 2024
Recall Date: May 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11587099 Other
May 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light and “Service ABS system” message pops up intermittently.

Corrective Action:

ABS light and “Service ABS system” message pops up intermittently.

Additional Notes:

ABS light and “Service ABS system” message pops up intermittently.

Manufacturer: RAM
Mfg Campaign: 11587099
Notice Date: May 6, 2024
Recall Date: May 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11587300 Other
May 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS system went out in my truck, according to the internet you have getting LOTS of complaints about this issue, anything happening?

Corrective Action:

ABS system went out in my truck, according to the internet you have getting LOTS of complaints about this issue, anything happening?

Additional Notes:

ABS system went out in my truck, according to the internet you have getting LOTS of complaints about this issue, anything happening?

Manufacturer: RAM
Mfg Campaign: 11587300
Notice Date: May 6, 2024
Recall Date: May 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11587300 Other
May 6, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS system went out in my truck, according to the internet you have getting LOTS of complaints about this issue, anything happening?

Corrective Action:

ABS system went out in my truck, according to the internet you have getting LOTS of complaints about this issue, anything happening?

Additional Notes:

ABS system went out in my truck, according to the internet you have getting LOTS of complaints about this issue, anything happening?

Manufacturer: RAM
Mfg Campaign: 11587300
Notice Date: May 6, 2024
Recall Date: May 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11587313 Other
May 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS and Traction Control lights come on and off intermittently. It’s a known issue that can cause complete loss of breaks. It’s linked to the 2017 and 2018 Ram trucks and is all over the internet as being a problem. It’s a safety issue and needs to be taken care of immediately before someone dies or kills someone else because of an issue Dodge Ram has known about since 17-18.

Corrective Action:

The ABS and Traction Control lights come on and off intermittently. It’s a known issue that can cause complete loss of breaks. It’s linked to the 2017 and 2018 Ram trucks and is all over the internet as being a problem. It’s a safety issue and needs to be taken care of immediately before someone dies or kills someone else because of an issue Dodge Ram has known about since 17-18.

Additional Notes:

The ABS and Traction Control lights come on and off intermittently. It’s a known issue that can cause complete loss of breaks. It’s linked to the 2017 and 2018 Ram trucks and is all over the internet as being a problem. It’s a safety issue and needs to be taken care of immediately before someone dies or kills someone else because of an issue Dodge Ram has known about since 17-18.

Manufacturer: RAM
Mfg Campaign: 11587313
Notice Date: May 6, 2024
Recall Date: May 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11586925 Other
May 4, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS, traction control, cruise control, 4WD works intermittently ABS and traction control warning flash, wile ABS light is on you can not use traction control ABS system does not engage and cruise control is inoperable. Seen by dealer (benson CDJR) in April and June of 2023 and parts to repair were NOT available. Being seen again as new part is currently available to be repaired 4/6/24. After 1 year of not being able to find a solution for the problem. I have slid on sharp turns, got stuck wile pulling camper due to no 4wd among other issues. Contacted RAM regarding replacement assistance and they denied due to after market warranty. I am still responsible for 250$ for a repair that should have been a recall for Sevier safety concerns by RAM

Corrective Action:

ABS, traction control, cruise control, 4WD works intermittently ABS and traction control warning flash, wile ABS light is on you can not use traction control ABS system does not engage and cruise control is inoperable. Seen by dealer (benson CDJR) in April and June of 2023 and parts to repair were NOT available. Being seen again as new part is currently available to be repaired 4/6/24. After 1 year of not being able to find a solution for the problem. I have slid on sharp turns, got stuck wile pulling camper due to no 4wd among other issues. Contacted RAM regarding replacement assistance and they denied due to after market warranty. I am still responsible for 250$ for a repair that should have been a recall for Sevier safety concerns by RAM

Additional Notes:

ABS, traction control, cruise control, 4WD works intermittently ABS and traction control warning flash, wile ABS light is on you can not use traction control ABS system does not engage and cruise control is inoperable. Seen by dealer (benson CDJR) in April and June of 2023 and parts to repair were NOT available. Being seen again as new part is currently available to be repaired 4/6/24. After 1 year of not being able to find a solution for the problem. I have slid on sharp turns, got stuck wile pulling camper due to no 4wd among other issues. Contacted RAM regarding replacement assistance and they denied due to after market warranty. I am still responsible for 250$ for a repair that should have been a recall for Sevier safety concerns by RAM

Manufacturer: RAM
Mfg Campaign: 11586925
Notice Date: May 4, 2024
Recall Date: May 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11586925 Other
May 4, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS, traction control, cruise control, 4WD works intermittently ABS and traction control warning flash, wile ABS light is on you can not use traction control ABS system does not engage and cruise control is inoperable. Seen by dealer (benson CDJR) in April and June of 2023 and parts to repair were NOT available. Being seen again as new part is currently available to be repaired 4/6/24. After 1 year of not being able to find a solution for the problem. I have slid on sharp turns, got stuck wile pulling camper due to no 4wd among other issues. Contacted RAM regarding replacement assistance and they denied due to after market warranty. I am still responsible for 250$ for a repair that should have been a recall for Sevier safety concerns by RAM

Corrective Action:

ABS, traction control, cruise control, 4WD works intermittently ABS and traction control warning flash, wile ABS light is on you can not use traction control ABS system does not engage and cruise control is inoperable. Seen by dealer (benson CDJR) in April and June of 2023 and parts to repair were NOT available. Being seen again as new part is currently available to be repaired 4/6/24. After 1 year of not being able to find a solution for the problem. I have slid on sharp turns, got stuck wile pulling camper due to no 4wd among other issues. Contacted RAM regarding replacement assistance and they denied due to after market warranty. I am still responsible for 250$ for a repair that should have been a recall for Sevier safety concerns by RAM

Additional Notes:

ABS, traction control, cruise control, 4WD works intermittently ABS and traction control warning flash, wile ABS light is on you can not use traction control ABS system does not engage and cruise control is inoperable. Seen by dealer (benson CDJR) in April and June of 2023 and parts to repair were NOT available. Being seen again as new part is currently available to be repaired 4/6/24. After 1 year of not being able to find a solution for the problem. I have slid on sharp turns, got stuck wile pulling camper due to no 4wd among other issues. Contacted RAM regarding replacement assistance and they denied due to after market warranty. I am still responsible for 250$ for a repair that should have been a recall for Sevier safety concerns by RAM

Manufacturer: RAM
Mfg Campaign: 11586925
Notice Date: May 4, 2024
Recall Date: May 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11586925 Other
May 4, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

ABS, traction control, cruise control, 4WD works intermittently ABS and traction control warning flash, wile ABS light is on you can not use traction control ABS system does not engage and cruise control is inoperable. Seen by dealer (benson CDJR) in April and June of 2023 and parts to repair were NOT available. Being seen again as new part is currently available to be repaired 4/6/24. After 1 year of not being able to find a solution for the problem. I have slid on sharp turns, got stuck wile pulling camper due to no 4wd among other issues. Contacted RAM regarding replacement assistance and they denied due to after market warranty. I am still responsible for 250$ for a repair that should have been a recall for Sevier safety concerns by RAM

Corrective Action:

ABS, traction control, cruise control, 4WD works intermittently ABS and traction control warning flash, wile ABS light is on you can not use traction control ABS system does not engage and cruise control is inoperable. Seen by dealer (benson CDJR) in April and June of 2023 and parts to repair were NOT available. Being seen again as new part is currently available to be repaired 4/6/24. After 1 year of not being able to find a solution for the problem. I have slid on sharp turns, got stuck wile pulling camper due to no 4wd among other issues. Contacted RAM regarding replacement assistance and they denied due to after market warranty. I am still responsible for 250$ for a repair that should have been a recall for Sevier safety concerns by RAM

Additional Notes:

ABS, traction control, cruise control, 4WD works intermittently ABS and traction control warning flash, wile ABS light is on you can not use traction control ABS system does not engage and cruise control is inoperable. Seen by dealer (benson CDJR) in April and June of 2023 and parts to repair were NOT available. Being seen again as new part is currently available to be repaired 4/6/24. After 1 year of not being able to find a solution for the problem. I have slid on sharp turns, got stuck wile pulling camper due to no 4wd among other issues. Contacted RAM regarding replacement assistance and they denied due to after market warranty. I am still responsible for 250$ for a repair that should have been a recall for Sevier safety concerns by RAM

Manufacturer: RAM
Mfg Campaign: 11586925
Notice Date: May 4, 2024
Recall Date: May 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11586968 Other
May 4, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The service electronic brake control and ABS light keeps flashing and the warning bell keeps going off every time I drive it, It only has 22k miles on the truck. There should be a recall for this as thousands of 2017 - 2018 ram trucks have this problem. Plus its dangerous driving like that.

Corrective Action:

The service electronic brake control and ABS light keeps flashing and the warning bell keeps going off every time I drive it, It only has 22k miles on the truck. There should be a recall for this as thousands of 2017 - 2018 ram trucks have this problem. Plus its dangerous driving like that.

Additional Notes:

The service electronic brake control and ABS light keeps flashing and the warning bell keeps going off every time I drive it, It only has 22k miles on the truck. There should be a recall for this as thousands of 2017 - 2018 ram trucks have this problem. Plus its dangerous driving like that.

Manufacturer: RAM
Mfg Campaign: 11586968
Notice Date: May 4, 2024
Recall Date: May 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11586728 Other
May 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service Electronic Braking System error message repeatedly and randomly started coming on and chiming beginning in December 2023. Have tried to get a new ABS Pump and Module to no avail since parts are not available.

Corrective Action:

Service Electronic Braking System error message repeatedly and randomly started coming on and chiming beginning in December 2023. Have tried to get a new ABS Pump and Module to no avail since parts are not available.

Additional Notes:

Service Electronic Braking System error message repeatedly and randomly started coming on and chiming beginning in December 2023. Have tried to get a new ABS Pump and Module to no avail since parts are not available.

Manufacturer: RAM
Mfg Campaign: 11586728
Notice Date: May 3, 2024
Recall Date: May 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11586494 Other
May 2, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The ABS / HCU ELECTRICAL BRAKE SYSTEM HAS THE SENORS BLINGING AND WANT STOP. Done had this truck in the shop 4 times fir this same problem it quits and starts back but now its on all the time.

Corrective Action:

The ABS / HCU ELECTRICAL BRAKE SYSTEM HAS THE SENORS BLINGING AND WANT STOP. Done had this truck in the shop 4 times fir this same problem it quits and starts back but now its on all the time.

Additional Notes:

The ABS / HCU ELECTRICAL BRAKE SYSTEM HAS THE SENORS BLINGING AND WANT STOP. Done had this truck in the shop 4 times fir this same problem it quits and starts back but now its on all the time.

Manufacturer: RAM
Mfg Campaign: 11586494
Notice Date: May 2, 2024
Recall Date: May 2, 2024
Chrysler (fca Us, Llc)
Campaign: 11586494 Other
May 2, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS / HCU ELECTRICAL BRAKE SYSTEM HAS THE SENORS BLINGING AND WANT STOP. Done had this truck in the shop 4 times fir this same problem it quits and starts back but now its on all the time.

Corrective Action:

The ABS / HCU ELECTRICAL BRAKE SYSTEM HAS THE SENORS BLINGING AND WANT STOP. Done had this truck in the shop 4 times fir this same problem it quits and starts back but now its on all the time.

Additional Notes:

The ABS / HCU ELECTRICAL BRAKE SYSTEM HAS THE SENORS BLINGING AND WANT STOP. Done had this truck in the shop 4 times fir this same problem it quits and starts back but now its on all the time.

Manufacturer: RAM
Mfg Campaign: 11586494
Notice Date: May 2, 2024
Recall Date: May 2, 2024

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