RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11577603 Other
Mar 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS error message on 2018 RAM 2500 truck screen ABS error - [XXX] mileage 4,718: Replaced ABS module and HCU control unit ABS error - [XXX] mileage 12,097: Replaced ABS module and HCU control unit ABS error - [XXX] mileage 15,190: Texan Chrysler scheduled service for 3/11/24 [XXX] Called Texan Chrysler and told it is HCU control unit and we are passed 2 year warranty by several days and will not be covered under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

ABS error message on 2018 RAM 2500 truck screen ABS error - [XXX] mileage 4,718: Replaced ABS module and HCU control unit ABS error - [XXX] mileage 12,097: Replaced ABS module and HCU control unit ABS error - [XXX] mileage 15,190: Texan Chrysler scheduled service for 3/11/24 [XXX] Called Texan Chrysler and told it is HCU control unit and we are passed 2 year warranty by several days and will not be covered under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

ABS error message on 2018 RAM 2500 truck screen ABS error - [XXX] mileage 4,718: Replaced ABS module and HCU control unit ABS error - [XXX] mileage 12,097: Replaced ABS module and HCU control unit ABS error - [XXX] mileage 15,190: Texan Chrysler scheduled service for 3/11/24 [XXX] Called Texan Chrysler and told it is HCU control unit and we are passed 2 year warranty by several days and will not be covered under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11577603
Notice Date: Mar 15, 2024
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11577671 Other
Mar 15, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The ABS light has come on in our pickup. We have no idea why it is on, or if it is something we need to worry about. I researched online and found that this has been a well documented problem with this year, make and model truck. Many complaints filed along with requests for a recall. We plan to use this pickup to pull our 5th wheel camper, so if this problem could cause issues with braking system, it could be very dangerous for us, as well as other drivers on the road.

Corrective Action:

The ABS light has come on in our pickup. We have no idea why it is on, or if it is something we need to worry about. I researched online and found that this has been a well documented problem with this year, make and model truck. Many complaints filed along with requests for a recall. We plan to use this pickup to pull our 5th wheel camper, so if this problem could cause issues with braking system, it could be very dangerous for us, as well as other drivers on the road.

Additional Notes:

The ABS light has come on in our pickup. We have no idea why it is on, or if it is something we need to worry about. I researched online and found that this has been a well documented problem with this year, make and model truck. Many complaints filed along with requests for a recall. We plan to use this pickup to pull our 5th wheel camper, so if this problem could cause issues with braking system, it could be very dangerous for us, as well as other drivers on the road.

Manufacturer: RAM
Mfg Campaign: 11577671
Notice Date: Mar 15, 2024
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11577673 Other
Mar 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs pump motor, hcu and module need to be replaced. Dodge knows this is a problem and they need to stand behind their product and recall these vehicles. The cruise control cannot be used, it surges trying to slow the vehicle down due to the faulty modules. The parts are on back order until June. This issue started at 46,000 miles but because the vehicle is over 5 years old Dodge doesn’t want to cover the repair. Not a happy customer! Please recall these vehicles.

Corrective Action:

Abs pump motor, hcu and module need to be replaced. Dodge knows this is a problem and they need to stand behind their product and recall these vehicles. The cruise control cannot be used, it surges trying to slow the vehicle down due to the faulty modules. The parts are on back order until June. This issue started at 46,000 miles but because the vehicle is over 5 years old Dodge doesn’t want to cover the repair. Not a happy customer! Please recall these vehicles.

Additional Notes:

Abs pump motor, hcu and module need to be replaced. Dodge knows this is a problem and they need to stand behind their product and recall these vehicles. The cruise control cannot be used, it surges trying to slow the vehicle down due to the faulty modules. The parts are on back order until June. This issue started at 46,000 miles but because the vehicle is over 5 years old Dodge doesn’t want to cover the repair. Not a happy customer! Please recall these vehicles.

Manufacturer: RAM
Mfg Campaign: 11577673
Notice Date: Mar 15, 2024
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11577303 Other
Mar 14, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

A warning light appears and anti-lock brakes do not function. this is the second time for this same defect. The first time was as approximatley 40000 miles and now jusd past 80000 miles. The parts for repair are unavailable thru dealer and they said it probably be December before they got parts in. I now have no anit-lock brakes and no cruise control. It seems the cruise control circuit is with the anti-lock brakes circuit. This seems to me to be a real safety issure with all of these Ram 2500 trucks. The dealer knows all about it but cannot help.

Corrective Action:

A warning light appears and anti-lock brakes do not function. this is the second time for this same defect. The first time was as approximatley 40000 miles and now jusd past 80000 miles. The parts for repair are unavailable thru dealer and they said it probably be December before they got parts in. I now have no anit-lock brakes and no cruise control. It seems the cruise control circuit is with the anti-lock brakes circuit. This seems to me to be a real safety issure with all of these Ram 2500 trucks. The dealer knows all about it but cannot help.

Additional Notes:

A warning light appears and anti-lock brakes do not function. this is the second time for this same defect. The first time was as approximatley 40000 miles and now jusd past 80000 miles. The parts for repair are unavailable thru dealer and they said it probably be December before they got parts in. I now have no anit-lock brakes and no cruise control. It seems the cruise control circuit is with the anti-lock brakes circuit. This seems to me to be a real safety issure with all of these Ram 2500 trucks. The dealer knows all about it but cannot help.

Manufacturer: RAM
Mfg Campaign: 11577303
Notice Date: Mar 14, 2024
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Campaign: 11577134 Other
Mar 13, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My truck had warning lights come on in December 2023 saying to service the anti-lock braking system and the electronic brakes. I took it to a mechanic and I was told that the part would take at least 45 days to get. Now we're being told it will take 3 months to get because it is impossible to find. After researching this online, it is a nationwide problem for many Dodge Ram owners. These vehicles are out on the road needing this part to keep their brake systems from failing and it is impossible to get.

Corrective Action:

My truck had warning lights come on in December 2023 saying to service the anti-lock braking system and the electronic brakes. I took it to a mechanic and I was told that the part would take at least 45 days to get. Now we're being told it will take 3 months to get because it is impossible to find. After researching this online, it is a nationwide problem for many Dodge Ram owners. These vehicles are out on the road needing this part to keep their brake systems from failing and it is impossible to get.

Additional Notes:

My truck had warning lights come on in December 2023 saying to service the anti-lock braking system and the electronic brakes. I took it to a mechanic and I was told that the part would take at least 45 days to get. Now we're being told it will take 3 months to get because it is impossible to find. After researching this online, it is a nationwide problem for many Dodge Ram owners. These vehicles are out on the road needing this part to keep their brake systems from failing and it is impossible to get.

Manufacturer: RAM
Mfg Campaign: 11577134
Notice Date: Mar 13, 2024
Recall Date: Mar 13, 2024
Chrysler (fca Us, Llc)
Campaign: 11577134 Other
Mar 13, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

My truck had warning lights come on in December 2023 saying to service the anti-lock braking system and the electronic brakes. I took it to a mechanic and I was told that the part would take at least 45 days to get. Now we're being told it will take 3 months to get because it is impossible to find. After researching this online, it is a nationwide problem for many Dodge Ram owners. These vehicles are out on the road needing this part to keep their brake systems from failing and it is impossible to get.

Corrective Action:

My truck had warning lights come on in December 2023 saying to service the anti-lock braking system and the electronic brakes. I took it to a mechanic and I was told that the part would take at least 45 days to get. Now we're being told it will take 3 months to get because it is impossible to find. After researching this online, it is a nationwide problem for many Dodge Ram owners. These vehicles are out on the road needing this part to keep their brake systems from failing and it is impossible to get.

Additional Notes:

My truck had warning lights come on in December 2023 saying to service the anti-lock braking system and the electronic brakes. I took it to a mechanic and I was told that the part would take at least 45 days to get. Now we're being told it will take 3 months to get because it is impossible to find. After researching this online, it is a nationwide problem for many Dodge Ram owners. These vehicles are out on the road needing this part to keep their brake systems from failing and it is impossible to get.

Manufacturer: RAM
Mfg Campaign: 11577134
Notice Date: Mar 13, 2024
Recall Date: Mar 13, 2024
Chrysler (fca Us, Llc)
Campaign: 11577137 Other
Mar 13, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS (anti-lock braking system) and EBS (electronic braking system) failed in the fall of 2023. I was told by the dealer that a new part could be ordered on 21-FEB-24. On 21-FEB-24, a new bulletin was released that indicated a new part could be ordered in JUN-24. This is ridiculous. When are you guys going to do something? How many near accidents, near accidents, etc. is required for you guys to rain on the Stellantis parade? These trucks are dangerous and they have been out of reliable service going on a year. Are you going to force Stellantis to compensate owners for the loss of their truck for close to a year or do you view this as BAU? I have to say I am completely disgusted by the apparent inability of Stellantis to properly resolve this issue. I am also disgusted that you guys have done nothing.

Corrective Action:

The ABS (anti-lock braking system) and EBS (electronic braking system) failed in the fall of 2023. I was told by the dealer that a new part could be ordered on 21-FEB-24. On 21-FEB-24, a new bulletin was released that indicated a new part could be ordered in JUN-24. This is ridiculous. When are you guys going to do something? How many near accidents, near accidents, etc. is required for you guys to rain on the Stellantis parade? These trucks are dangerous and they have been out of reliable service going on a year. Are you going to force Stellantis to compensate owners for the loss of their truck for close to a year or do you view this as BAU? I have to say I am completely disgusted by the apparent inability of Stellantis to properly resolve this issue. I am also disgusted that you guys have done nothing.

Additional Notes:

The ABS (anti-lock braking system) and EBS (electronic braking system) failed in the fall of 2023. I was told by the dealer that a new part could be ordered on 21-FEB-24. On 21-FEB-24, a new bulletin was released that indicated a new part could be ordered in JUN-24. This is ridiculous. When are you guys going to do something? How many near accidents, near accidents, etc. is required for you guys to rain on the Stellantis parade? These trucks are dangerous and they have been out of reliable service going on a year. Are you going to force Stellantis to compensate owners for the loss of their truck for close to a year or do you view this as BAU? I have to say I am completely disgusted by the apparent inability of Stellantis to properly resolve this issue. I am also disgusted that you guys have done nothing.

Manufacturer: RAM
Mfg Campaign: 11577137
Notice Date: Mar 13, 2024
Recall Date: Mar 13, 2024
Chrysler (fca Us, Llc)
Campaign: 11576897 Other
Mar 12, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I brought my 2018 Ram 2500 to the dealership for the ABS light. I was told i needed to replace the ABS HCU and the ABS module and that old of the parts is not available to order until June 2024 Maybe. I am unable to get the truck inspected do to this issue.

Corrective Action:

I brought my 2018 Ram 2500 to the dealership for the ABS light. I was told i needed to replace the ABS HCU and the ABS module and that old of the parts is not available to order until June 2024 Maybe. I am unable to get the truck inspected do to this issue.

Additional Notes:

I brought my 2018 Ram 2500 to the dealership for the ABS light. I was told i needed to replace the ABS HCU and the ABS module and that old of the parts is not available to order until June 2024 Maybe. I am unable to get the truck inspected do to this issue.

Manufacturer: RAM
Mfg Campaign: 11576897
Notice Date: Mar 12, 2024
Recall Date: Mar 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11576908 Other
Mar 12, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS service light keeps coming on and beeping. It will go off after a little while but then returns intermittantly while driving. Apparently this is a known problem and should be a recall. Many owners are wasting thousands of dollars for repairs that should be covered by a recall.

Corrective Action:

The ABS service light keeps coming on and beeping. It will go off after a little while but then returns intermittantly while driving. Apparently this is a known problem and should be a recall. Many owners are wasting thousands of dollars for repairs that should be covered by a recall.

Additional Notes:

The ABS service light keeps coming on and beeping. It will go off after a little while but then returns intermittantly while driving. Apparently this is a known problem and should be a recall. Many owners are wasting thousands of dollars for repairs that should be covered by a recall.

Manufacturer: RAM
Mfg Campaign: 11576908
Notice Date: Mar 12, 2024
Recall Date: Mar 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11576908 Other
Mar 12, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The ABS service light keeps coming on and beeping. It will go off after a little while but then returns intermittantly while driving. Apparently this is a known problem and should be a recall. Many owners are wasting thousands of dollars for repairs that should be covered by a recall.

Corrective Action:

The ABS service light keeps coming on and beeping. It will go off after a little while but then returns intermittantly while driving. Apparently this is a known problem and should be a recall. Many owners are wasting thousands of dollars for repairs that should be covered by a recall.

Additional Notes:

The ABS service light keeps coming on and beeping. It will go off after a little while but then returns intermittantly while driving. Apparently this is a known problem and should be a recall. Many owners are wasting thousands of dollars for repairs that should be covered by a recall.

Manufacturer: RAM
Mfg Campaign: 11576908
Notice Date: Mar 12, 2024
Recall Date: Mar 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11576558 Other
Mar 11, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The component or system that is failing or malfunction is the ABS Hydraulic Control Unit (HCU) and ABS module. The malfunction is turning off my ABS and TCS system, making the vehicle unsafe to drive. Also the ABS and TCS dash lights are constantly dinging and going off and on distracting me while I'm driving. This issue is well know with the dealer. Here is a TBS from 2020: RAM TSB S2005000004 The vehicle has been inspected and and the ABS module was already replaced, but didn't fix the issue. This has been happening since I bought the truck.

Corrective Action:

The component or system that is failing or malfunction is the ABS Hydraulic Control Unit (HCU) and ABS module. The malfunction is turning off my ABS and TCS system, making the vehicle unsafe to drive. Also the ABS and TCS dash lights are constantly dinging and going off and on distracting me while I'm driving. This issue is well know with the dealer. Here is a TBS from 2020: RAM TSB S2005000004 The vehicle has been inspected and and the ABS module was already replaced, but didn't fix the issue. This has been happening since I bought the truck.

Additional Notes:

The component or system that is failing or malfunction is the ABS Hydraulic Control Unit (HCU) and ABS module. The malfunction is turning off my ABS and TCS system, making the vehicle unsafe to drive. Also the ABS and TCS dash lights are constantly dinging and going off and on distracting me while I'm driving. This issue is well know with the dealer. Here is a TBS from 2020: RAM TSB S2005000004 The vehicle has been inspected and and the ABS module was already replaced, but didn't fix the issue. This has been happening since I bought the truck.

Manufacturer: RAM
Mfg Campaign: 11576558
Notice Date: Mar 11, 2024
Recall Date: Mar 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11576558 Other
Mar 11, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The component or system that is failing or malfunction is the ABS Hydraulic Control Unit (HCU) and ABS module. The malfunction is turning off my ABS and TCS system, making the vehicle unsafe to drive. Also the ABS and TCS dash lights are constantly dinging and going off and on distracting me while I'm driving. This issue is well know with the dealer. Here is a TBS from 2020: RAM TSB S2005000004 The vehicle has been inspected and and the ABS module was already replaced, but didn't fix the issue. This has been happening since I bought the truck.

Corrective Action:

The component or system that is failing or malfunction is the ABS Hydraulic Control Unit (HCU) and ABS module. The malfunction is turning off my ABS and TCS system, making the vehicle unsafe to drive. Also the ABS and TCS dash lights are constantly dinging and going off and on distracting me while I'm driving. This issue is well know with the dealer. Here is a TBS from 2020: RAM TSB S2005000004 The vehicle has been inspected and and the ABS module was already replaced, but didn't fix the issue. This has been happening since I bought the truck.

Additional Notes:

The component or system that is failing or malfunction is the ABS Hydraulic Control Unit (HCU) and ABS module. The malfunction is turning off my ABS and TCS system, making the vehicle unsafe to drive. Also the ABS and TCS dash lights are constantly dinging and going off and on distracting me while I'm driving. This issue is well know with the dealer. Here is a TBS from 2020: RAM TSB S2005000004 The vehicle has been inspected and and the ABS module was already replaced, but didn't fix the issue. This has been happening since I bought the truck.

Manufacturer: RAM
Mfg Campaign: 11576558
Notice Date: Mar 11, 2024
Recall Date: Mar 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11576442 Other
Mar 10, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS MODULE AND HYDRAULIC CONTROL UNIT ON A 2018 RAM 2500,HAVE REPLACED IT TWICE,ITS OUT AGAIN ,AND OUT OF WARRANTY.52K

Corrective Action:

ABS MODULE AND HYDRAULIC CONTROL UNIT ON A 2018 RAM 2500,HAVE REPLACED IT TWICE,ITS OUT AGAIN ,AND OUT OF WARRANTY.52K

Additional Notes:

ABS MODULE AND HYDRAULIC CONTROL UNIT ON A 2018 RAM 2500,HAVE REPLACED IT TWICE,ITS OUT AGAIN ,AND OUT OF WARRANTY.52K

Manufacturer: RAM
Mfg Campaign: 11576442
Notice Date: Mar 10, 2024
Recall Date: Mar 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11576470 Other
Mar 10, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My truck has right at 80,000 miles. Every so often I get two dash lights. One is ABS service and anti skid warning. They randomly show up. They pop up very quickly then go away. But it happens non stop. I have done some research and it seems that there is thousands of people with the same truck and year model with this same issue. I went to the dealer in Seguin, Tx and they told me that there was really nothing I could do to fix the issue, unless I wanted to wait eight months. But the new part rarely last. They flat out told me to not follow any one too close because hard braking could fail without anti skid working properly. RAM needs to make this right. I can’t believe that there has been this many people complain about a serious safety concern and nothing has been done.

Corrective Action:

My truck has right at 80,000 miles. Every so often I get two dash lights. One is ABS service and anti skid warning. They randomly show up. They pop up very quickly then go away. But it happens non stop. I have done some research and it seems that there is thousands of people with the same truck and year model with this same issue. I went to the dealer in Seguin, Tx and they told me that there was really nothing I could do to fix the issue, unless I wanted to wait eight months. But the new part rarely last. They flat out told me to not follow any one too close because hard braking could fail without anti skid working properly. RAM needs to make this right. I can’t believe that there has been this many people complain about a serious safety concern and nothing has been done.

Additional Notes:

My truck has right at 80,000 miles. Every so often I get two dash lights. One is ABS service and anti skid warning. They randomly show up. They pop up very quickly then go away. But it happens non stop. I have done some research and it seems that there is thousands of people with the same truck and year model with this same issue. I went to the dealer in Seguin, Tx and they told me that there was really nothing I could do to fix the issue, unless I wanted to wait eight months. But the new part rarely last. They flat out told me to not follow any one too close because hard braking could fail without anti skid working properly. RAM needs to make this right. I can’t believe that there has been this many people complain about a serious safety concern and nothing has been done.

Manufacturer: RAM
Mfg Campaign: 11576470
Notice Date: Mar 10, 2024
Recall Date: Mar 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11576470 Other
Mar 10, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My truck has right at 80,000 miles. Every so often I get two dash lights. One is ABS service and anti skid warning. They randomly show up. They pop up very quickly then go away. But it happens non stop. I have done some research and it seems that there is thousands of people with the same truck and year model with this same issue. I went to the dealer in Seguin, Tx and they told me that there was really nothing I could do to fix the issue, unless I wanted to wait eight months. But the new part rarely last. They flat out told me to not follow any one too close because hard braking could fail without anti skid working properly. RAM needs to make this right. I can’t believe that there has been this many people complain about a serious safety concern and nothing has been done.

Corrective Action:

My truck has right at 80,000 miles. Every so often I get two dash lights. One is ABS service and anti skid warning. They randomly show up. They pop up very quickly then go away. But it happens non stop. I have done some research and it seems that there is thousands of people with the same truck and year model with this same issue. I went to the dealer in Seguin, Tx and they told me that there was really nothing I could do to fix the issue, unless I wanted to wait eight months. But the new part rarely last. They flat out told me to not follow any one too close because hard braking could fail without anti skid working properly. RAM needs to make this right. I can’t believe that there has been this many people complain about a serious safety concern and nothing has been done.

Additional Notes:

My truck has right at 80,000 miles. Every so often I get two dash lights. One is ABS service and anti skid warning. They randomly show up. They pop up very quickly then go away. But it happens non stop. I have done some research and it seems that there is thousands of people with the same truck and year model with this same issue. I went to the dealer in Seguin, Tx and they told me that there was really nothing I could do to fix the issue, unless I wanted to wait eight months. But the new part rarely last. They flat out told me to not follow any one too close because hard braking could fail without anti skid working properly. RAM needs to make this right. I can’t believe that there has been this many people complain about a serious safety concern and nothing has been done.

Manufacturer: RAM
Mfg Campaign: 11576470
Notice Date: Mar 10, 2024
Recall Date: Mar 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11576470 Other
Mar 10, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

My truck has right at 80,000 miles. Every so often I get two dash lights. One is ABS service and anti skid warning. They randomly show up. They pop up very quickly then go away. But it happens non stop. I have done some research and it seems that there is thousands of people with the same truck and year model with this same issue. I went to the dealer in Seguin, Tx and they told me that there was really nothing I could do to fix the issue, unless I wanted to wait eight months. But the new part rarely last. They flat out told me to not follow any one too close because hard braking could fail without anti skid working properly. RAM needs to make this right. I can’t believe that there has been this many people complain about a serious safety concern and nothing has been done.

Corrective Action:

My truck has right at 80,000 miles. Every so often I get two dash lights. One is ABS service and anti skid warning. They randomly show up. They pop up very quickly then go away. But it happens non stop. I have done some research and it seems that there is thousands of people with the same truck and year model with this same issue. I went to the dealer in Seguin, Tx and they told me that there was really nothing I could do to fix the issue, unless I wanted to wait eight months. But the new part rarely last. They flat out told me to not follow any one too close because hard braking could fail without anti skid working properly. RAM needs to make this right. I can’t believe that there has been this many people complain about a serious safety concern and nothing has been done.

Additional Notes:

My truck has right at 80,000 miles. Every so often I get two dash lights. One is ABS service and anti skid warning. They randomly show up. They pop up very quickly then go away. But it happens non stop. I have done some research and it seems that there is thousands of people with the same truck and year model with this same issue. I went to the dealer in Seguin, Tx and they told me that there was really nothing I could do to fix the issue, unless I wanted to wait eight months. But the new part rarely last. They flat out told me to not follow any one too close because hard braking could fail without anti skid working properly. RAM needs to make this right. I can’t believe that there has been this many people complain about a serious safety concern and nothing has been done.

Manufacturer: RAM
Mfg Campaign: 11576470
Notice Date: Mar 10, 2024
Recall Date: Mar 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11576497 Other
Mar 10, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS light has started to flash off and on and states that I need to ring it in for service. my truck has just under 38k miles and when I first bought my truck I had to have the master cylinder replaced. The dealer quoted 1200 dollars to fix the ABS issue by replacing the HCU, and stated they are the only ones that can complete the repair. I see there there is a service bulletin related to this issue and when looking online this appears to be a large widespread issue.

Corrective Action:

My ABS light has started to flash off and on and states that I need to ring it in for service. my truck has just under 38k miles and when I first bought my truck I had to have the master cylinder replaced. The dealer quoted 1200 dollars to fix the ABS issue by replacing the HCU, and stated they are the only ones that can complete the repair. I see there there is a service bulletin related to this issue and when looking online this appears to be a large widespread issue.

Additional Notes:

My ABS light has started to flash off and on and states that I need to ring it in for service. my truck has just under 38k miles and when I first bought my truck I had to have the master cylinder replaced. The dealer quoted 1200 dollars to fix the ABS issue by replacing the HCU, and stated they are the only ones that can complete the repair. I see there there is a service bulletin related to this issue and when looking online this appears to be a large widespread issue.

Manufacturer: RAM
Mfg Campaign: 11576497
Notice Date: Mar 10, 2024
Recall Date: Mar 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11576163 Other
Mar 8, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

For over a year and a half I have been without my ABS system due to FCA installing faulty ABS modules and hydraulic units in the 2017-2018 Ram 2500's and 3500's. The same units were installed in the 2019-2021 Ram 2500, 3500 but FCA recalled those models. I am also without cruise control as well. FCA has even put out a technical service bulletin about this and still has not resolved this issue.

Corrective Action:

For over a year and a half I have been without my ABS system due to FCA installing faulty ABS modules and hydraulic units in the 2017-2018 Ram 2500's and 3500's. The same units were installed in the 2019-2021 Ram 2500, 3500 but FCA recalled those models. I am also without cruise control as well. FCA has even put out a technical service bulletin about this and still has not resolved this issue.

Additional Notes:

For over a year and a half I have been without my ABS system due to FCA installing faulty ABS modules and hydraulic units in the 2017-2018 Ram 2500's and 3500's. The same units were installed in the 2019-2021 Ram 2500, 3500 but FCA recalled those models. I am also without cruise control as well. FCA has even put out a technical service bulletin about this and still has not resolved this issue.

Manufacturer: RAM
Mfg Campaign: 11576163
Notice Date: Mar 8, 2024
Recall Date: Mar 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11575957 Other
Mar 7, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving 50 MPH and when depressing the brake pedal, the ABS was inoperable and made abnormal sounds. The contact stated that the ABS and Traction Control warning lights were illuminated with the ABS failure message displayed. The vehicle was taken to the dealer where it was diagnosed with ABS brake module failure. The failure occurred on numerous occasions. The contact stated that the vehicle was not repaired due to parts not being available for over a year. The manufacturer was made aware of the failure and confirmed that parts were on backorder. The approximate failure mileage was 20,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving 50 MPH and when depressing the brake pedal, the ABS was inoperable and made abnormal sounds. The contact stated that the ABS and Traction Control warning lights were illuminated with the ABS failure message displayed. The vehicle was taken to the dealer where it was diagnosed with ABS brake module failure. The failure occurred on numerous occasions. The contact stated that the vehicle was not repaired due to parts not being available for over a year. The manufacturer was made aware of the failure and confirmed that parts were on backorder. The approximate failure mileage was 20,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving 50 MPH and when depressing the brake pedal, the ABS was inoperable and made abnormal sounds. The contact stated that the ABS and Traction Control warning lights were illuminated with the ABS failure message displayed. The vehicle was taken to the dealer where it was diagnosed with ABS brake module failure. The failure occurred on numerous occasions. The contact stated that the vehicle was not repaired due to parts not being available for over a year. The manufacturer was made aware of the failure and confirmed that parts were on backorder. The approximate failure mileage was 20,000.

Manufacturer: RAM
Mfg Campaign: 11575957
Notice Date: Mar 7, 2024
Recall Date: Mar 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11576014 Other
Mar 7, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I keep getting an Electronic Brake Service message and ABS message that randomly starts dinging and popping up on my display that also disables my cruise control. This obviously is a known issue and I would like to know what is being done to correct this. I have read several and seen over 3000 reports of this problem so why is it not being addressed to make our vehicles safer when it is a known fault. We travel with our camper and travel baseball all summer long and this is not acceptable when it comes to my family or the safety of others on the road around me.

Corrective Action:

I keep getting an Electronic Brake Service message and ABS message that randomly starts dinging and popping up on my display that also disables my cruise control. This obviously is a known issue and I would like to know what is being done to correct this. I have read several and seen over 3000 reports of this problem so why is it not being addressed to make our vehicles safer when it is a known fault. We travel with our camper and travel baseball all summer long and this is not acceptable when it comes to my family or the safety of others on the road around me.

Additional Notes:

I keep getting an Electronic Brake Service message and ABS message that randomly starts dinging and popping up on my display that also disables my cruise control. This obviously is a known issue and I would like to know what is being done to correct this. I have read several and seen over 3000 reports of this problem so why is it not being addressed to make our vehicles safer when it is a known fault. We travel with our camper and travel baseball all summer long and this is not acceptable when it comes to my family or the safety of others on the road around me.

Manufacturer: RAM
Mfg Campaign: 11576014
Notice Date: Mar 7, 2024
Recall Date: Mar 7, 2024

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